JANE ALEXANDRIA SMITH - DOC 3

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					                                                                                                   JSCOPPE@GMAIL.COM
                                                                                                         (908) 397-5137

OBJECTIVE
Web designer and graphic artist with 3 years experience seeking a full-time web/graphic design or    Work Experience
IT help desk position with opportunities for advancement. Also open to contract work.
                                                                                                     Multimedia:
                                                                                                     Adobe
ONLINE PORTFOLIO                                                                                     -Photoshop
                                                                                                     -Illustrator
http://www.jscoppe.com                                                                               -InDesign
                                                                                                     -Dreamweaver
                                                                                                     -Flash
EDUCATION                                                                                            -After Effects
Information Technology, Bachelor of Science                          September 2001 – May 2008       MS Office Suite –
New Jersey Institute of Technology, Newark, New Jersey                                                    advanced
Concentration: Multimedia                                                                                 features & VB
                                                                                                          programming
                                                                                                     MS Visual Studio
Specialized in Human Interface Design, Multimedia, Web & Print Graphic Design, and Computer          WordPress
Networking areas. Contributed to team projects, to create simulated real-world applications.
                                                                                                     Programming:
Capstone Project: Real-time video translation for the Global Microscope, Liberty Science Center,     Actionscript v2/3
Jersey City, New Jersey.                                                                             CSS
                                                                                                     HTML
                                                                                                     JavaScript
EXPERIENCE                                                                                           Visual Basic
                                                                                                     PHP
Web Developer, Graphic Design                                          March 2010 – March 2011       JQuery
CDS Group, Lancaster, PA                                                                             ASP.NET

Developed web content, portal design layouts (images and interactive flash demos), custom CSS        Platforms:
style sheets for multiple customers, ASP.NET web forms, html email mailers. Created a fully          Windows 7/Vista/XP/
functional blog in WordPress. Updated look and content of multiple product websites and main             Server2003,2008
                                                                                                     Macintosh
company website. Designed various print materials, including handouts and a retractable display
for conventions/tradeshows, postcards for ad campaigns, product spec sheets, logo standards
                                                                                                     Additional:
design sheets, brochures, release notes, product manuals, etc.                                       Customer Service/
                                                                                                        Communication
Content Development, Graphic Design                                          June 2008 – Present     Team structured as
RxWorks Com. Inc., Las Vegas, Nevada (Int’l)                                                            well as solo work
                                                                                                     Web & Print
                                                                                                        Materials Design
Developed content, including salable products, customer training materials, and marketing
                                                                                                        & Layout
materials. Developed print materials for multiple ad campaigns, including handouts, postcards,
and a large scale booth backdrop for use at conventions/tradeshows. Responsible for design and       Hardware:
layout of print materials and web content for the company. Developed Demo software and               Computer repair,
database for sales team. Responsible for planning and designing new online manuals/help system          maintenance,
as well as maintenance of existing system. Presented and worked with the development team to            restoration
implement design changes to the user interface.

Responsible for high level Customer Support cases. Communicated with clients,
determined/diagnosed problems/issues, discovered solutions, and resolved cases. Maintained
user data/databases and servers.

JScoppe@Gmail.com                                                                                                  Page 1
Project Assistant                                                   August 2007 – November 2007       Education
Nick.com (Viacom), New York, New York
                                                                                                      Hardware:
Managed site content. Categorized multimedia files and entered appropriate meta-data.                 Network
                                                                                                         maintenance,
Improved and maintained content management system.
                                                                                                         administration

Pharmacy & Laboratory Technician, IT Services                          September 2007 – May 2008      Programming:
Hidden Valley Veterinary Hospital, Fairless Hills, Pennsylvania                                       C++    SQL

Dispensed pharmaceuticals and medications as requested. Kept and maintained inventory of all          Platforms:
                                                                                                      Linux/UNIX
salable products and merchandise. Ran laboratory testing, posted results to applicable patient’s
electronic file. Set up and maintained practice management software; trained and assisted staff to
use practice management software. Maintained and made minor repairs to the hospital and its
equipment as needed.
                                                                                                      Qualities
Freelance Web Developer
                                                                                                      Good Communication
ATCCorp.net, ATC Corp., Yardley, Pennsylvania                              March 2004 – April 2004
                                                                                                      Team Player
                                                                                                      On-time Delivery of
Designed, created, updated, and maintained site pages for ATCCorp.net, using HTML, JavaScript,           Materials
and Flash. Coordinated with ATC Corp. management for goals, design ideas, and site content.           Quick Adaptation to
                                                                                                         New Tools and
DoxieRescue.com, Dachshund Rescue of Bucks County, Pennsylvania              May 2005 – June 2005        Technology
                                                                                                      Always-expanding
Designed, created, updated, and maintained site pages for DoxieRescue.com, using HTML,                   Knowledge Base
JavaScript, and Flash. Coordinated with organization staff for design ideas, layout, functions, and   Deliverables
content.                                                                                                 frequently above
                                                                                                         & beyond stated
                                                                                                         expectations
All work for DoxieRescue.com was done voluntarily for the non-profit organization.

Department Manager, Special Services Associate                        February 2002 – August 2007
Home Depot, Inc., Atlanta, Georgia

Managed Tool Rental Department. Supervised and trained associates. Created and managed a
work schedule. Represented associates with upper management. Interpreted financial reports and
sales figures, presented to store manager, and devised methods to improve sales. Maintained and
repaired Tool Rental tool inventory and equipment as well as related merchandise inventory and
retail space. Strategized layout and product placement to optimize sales.

Placed and oversaw customer special orders. Helped customers with general and specific
questions concerning their home improvement needs. Obtained answers to complicated and
specific questions from the appropriate source and communicated them to customers effectively.




JScoppe@Gmail.com                                                                                                  Page 2

				
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