DoD 1401.1-M-1_ October 1981 by nyut545e2

VIEWS: 32 PAGES: 286

									.
                       ah
                       qw
                 OCTOBER 1981

         ASSISTANT SECRETARY O F DEFENSE
    (mANPOWER, RESERVE AFFAIRS, AND LOGISTICS)
                                                           DoD 1401.1-M-1


                              JOB -GRADING SYSTEM NANUAL
                                       FOR NAFIs

                                  TABLE OF CONTENTS

                                                                PAGE
                                                                -
CHAPTER 1   -   PAY PLANS                                        1-1

CHAPTER 2   -   OCCUPATIONAL CATEGORIES

 A. CRAFTS AND TRADES
 B. ADMINISTRATIVE SUPPORT
 C . PATRON SERVICES
 D. UNIVERSAL ANNUAL

CHAPTER 3   -   JOB-GRADING METHODS

  A.   OCCUPATIONAL CATEGORIES

       1. Crafts and Trades
       2. Universal Annual
       3. Administrative Support and Patron Services

  B. MIXED JOBS
  C. KEY-RANKING JOBS
  D. SALES VOLUME INFLATIOX AKD DEFLATION FACTORS
  E. USE OF OPM POSITION CLASSIFICATION AND JOB-GRADING
       STANDARDS
  F. JOBS FOR WHICH NO DIRECTLY APPLICABLE STANDARD EXISTS
  G. SUMMARY OF NONAPPROPRIATED FUND JOB-GRADING CONCEPTS AND
     WAGE-SETTING PROCEDURES

CHAPTER 4   -   JOB-GRADING STANDARDS AND GUIDES

  A. GENERAL CLASSIFICATION STANDARDS AND GUIDES
       1. Classifying Jobs of Full Assistants
       2. Grade Evaluation Guide for Leaders in AS and PS
           Posit ions
       3. Grade Evaluation Guide for Supervisors in AS and PS
           Positions
       4. Supervision of AS and PS 6 or 7 Level Work
           (to be issued)
       5 . Effect of Reduction in Number of Employees Supervised
           in the Classification of Supervisory and Managerial
           Posit ions                                            4-5
B.   PATRON SERVICE JOB-GRADING STANDARDS
C.   ADMINISTRATIVE SUPPORT JOB-GRADING STANDARDS
D.   CRAFTS AND TRADES (NA) JOB-GRADING GUIDES
E.   UNIVERSAL ANNUAL JOB-GRADING STANDARDS
F.   NONAPPROPRIATED FUND/APPROPRIATED FUND GRADE
     LINKAGE CHART
                                                      DoD 1401.1-M-1



                            REFERENCES

DoD Instruction 1401.1, "personnel Policy for Nonappropriated Fund
Instrumentalities (NAFIs) ,ItJuly 24, 1978
Public Law 92-392, August 19, 1972, amends subchapter IV or Chapter
53 of Title 5, United States Code (fixing and adjusting of rates
of pay for prevailing-rate employees)
Federal Personnel Manual Supplement 532-2, "~ederalWage System--
Non-appropriated Fund Employees"
DoD 1401.1-M, "Personnel Policy Manual for Nonappropriated Fund
Instrumentalities," January 13, 1981, authorized by DoD
Instruction 1401.1, July 24, 1981
Federal Personnel Manual Supplement 532-1, "~ederalWage system"
Federal Personnel Manual Supplement 512-1, ".Job-Grading System
for Trades and Labor ~ c c u ~ a t i o n s ' ~
OPM andbo book of Occupational Groups and Series of Classes"
OPM "Position Classification Standards for General Schedule
(GS) ~ositions"




                                  iii
                                                                   CHAPTER 1

                                                                   PAY PLARS

        Pay   p l a n s e s t a b l i s h e d p u r s u a n t t o DoD I n s t r u c t i o r i 1401.i ( r e f e r e n c e ( a ) ) f o r
        DoD   Nonappropriated Fund (NAF) p o s i t i o n s f a l l i n t o t w o c a t e g o r i e s ; t h o s e t h a t
        are   covered by t h e p r o v i s i o n s of P . L . 9 2 - 3 9 2 ( r e i c r e n c e ( b ) ) , and t h o s e t h a t
        are   not.

                A.      Those covered by t h e p r o v i s i o n s of r e f e r e n c e ( b ) a r e :

I                       1.                       Trades (CT). CT employees, sometimes r e f e r r e d
                                  C r a f t s and-
        t o a s p r e v a i l i n g r a t e employees, a r e p a i d an h o u r l y r a t e from a 1 o c a l . i t y
        wage s c h e d u l e , NA ( f o r n o n s u p e r v i s o r y p o s i t i o n s ) , K F [for l e a d e r p o s i t i o n s ) ,
        o r N ( f o r supervisory p o s i t i o n s ) .
             S                                                      (See F e d e r a l P e r s o n n e l Yanual (FPM) .
        Supplement 552-2, "Federal Wage System--Yonappropriated Fund Ernployccs,"
        reference (c)).

                           2.      S p e c i a l Pay S c h e d u l e s . Some NAF m p l o y e e s covercd by t h e
        p r o v i s i o n s of r e f e r e n c e ( h ) a r e p a i d under s p e c l a 1 pay s c h e d u l e s o t h e r t h a n
        t h e r e g u l a r s c h e d u l e , and i n c l u d e commission, p i e c e r a t e , and t i p c r e d i t p l a n s
        Implementation of s p e c i a l pay s c h e d u l e s and assignment of p o s i t i o n s t o such
        s c h e d u l e s r e q u i r e DoD and O f f i c e of P e r s o n n e l Managerneut (DPN) a p p r o v a l .

                         3.         3 e c i a l R a t e s o r Kate Rang%.           Unusual c i ~ r c u m s t a n c e smay w a r r a n t
        t h e a u t h o r i z a t i o n of i n c r e a s e d minimum o r s p e c i a l r a t e s o r r a t e ranges w i t h i n
                                                                                                                          A
        an a r e a f o r s p e c i a l i z e d o c c u p a t i o n s (CT) c r i t i c a l t o t h e m i s s i o n of a N F a c t i v i t y

                B.       Positions        not covered         by t h e p r o v i s i o n s of r e f c r e n c e jb) a r e :

                      1.       A d m i n i s t r a t i v e Support (AS) and P a t r o n Service-s-(PS) . A and S
        PS employees a r e sometimes r e f e r r e d t o a s p r e v a i l i n g r a z e employees and a r e
        p a i d an h o u r l y r a t e on a seven--grade A o r PS l o c a l i t y wage s c h c d u i e . Although
                                                                   S
        n o t covered by t h e p r o v i s i o n s of r e f e r e n c e (b), t-he DoD has a d m i n i s t r a t i v e l y
        extended c e r t a i n p a r t s of t h a t law t o AS and PS p o s i t i o n s .      (See 1401.1-M,
        "Personnel P o l i c y Manual f o r Nonappropriated Fund I n s t r u m e n t a l i t i e s , "
        reference (d))          .
                          2.     U n i v e r s a l Annual (UA). UA employees a r e p a i d on an annual
    k
        r a t h e r t h a n h o u r l y b a s i s . S a l a r i e s a r e a d m i n i s t r a t i v e l y s e t a t t h e same l e v e l
        a s t h e General Schedule f o r t h o s e g r a d e s i n c l u d e d i n t h e UA pay p l a n (UA-5
        t h r o u g h UA-18).

                        3.                                                        A
                                S p e c i a l Pay S c h -- l e s . Some N F employees a r e p a i d under
                                                           edu
        s p e c i a l pay s c h e d u l e s o t h e r t h a n t h e r e g u l a r s c h e d u l e . Implementation of
        s p e c i a l pay s c h e d u l e s and assignments o f p o s i t i o n s t o such s c h e d u l e s r e q u i r e
        DoD a p p r o v a l .

                         4 . S p e c i a l Rates o r R a t e Ranges. Unusual c i r c u m s t a n c e s may w a r r a n t
        t h e a u t h o r i z a t i o n of i n c r e a s e d minimum o r s p e c i a l r a t e s o r r a t e ranges w i t h i n
        an a r e a f o r s p e c i a l i z e d o c c u p a t i o n s (UA, AS, and PS) c r i t i c a l t o t h e m i s s i o n
        of a NAF a c t i v i t y
                                                                DoD 1401.1-M-1



                                    CHAPTER 2

                              OCCUPATIONAL CATEGORIES

The CT occupational category is delineated by the types of duties performed
and the general functional environment in which it is found. The AS, PS,
and UA, categories are also customarily delineated by these same factors;
however, positions classifiable to one-grade interval series that exceed the
AS/PS-7 levels are classified in the UA category at the UA-6 level and above.

     A.   CRAFTS AND TRADES. The CT category includes positions in a recog-
                 - - --
nized craft or trade, or in an unskilled, semiskilled, or skilled manual labor
occupation. Leader and supervjsory positions having craft, trade, or laboring
experience and knowledge as a paramount requirement are also categorized as CT
positions.

          1. The CT occupational category involves duties such as receipt,
storage, and distribution of merchandise; maintenance and repair of buildings,
grounds, and automotive equipment; food and beverage preparation and service;
and the provision of porter or maid service. Positions in this category
shall be coded, titled, and graded in accordance with the provisions of FPM
Supplements 532-1 "Federal Wage System," FPM Supplement 532-2, and part 3
                                            ~
FPM Supplement 512-1, " J o b - ~ r a d i nSystem for Trades and Labor Occupations,"
(reference (e), (c), and (f)).

           2.  DoD NAF job-grading guides, specific to nonappropriated fund
operations, may also be used to supplement OPM standards when grading CT
posit ions.

     B. ADMINISTRATIVE SUPPORT. The AS category includes positions respon-
sible for secretarial, clerical, or administrative functions in an office or
nonmanual environment. AS positions include inventory management, accounting,
procurement, personnel, and payroll functions. These functions involve duties
such as typing, stenography, receipt and distribution of mail, file maintenance,
and office machine operation. Positions involving AS-type duties classifi-
able above AS-7 are included in the UA category.

          1.   Positions assigned to lead or supervise employees performing
these duties are also categorized as, AS, except:

               a.   If the base level of nonsupervisory work is AS-7, the
leader job is classified in the UA category;

               b.   If the base level of nonsupervisory subordinate workers is
AS-6 or AS-7, the supervisory job over such workers is classified in the
UA category.

     C.   PATRON SERVICES. The PS category includes positions responsible for
retail selling; providing recreation, amusement, and personal services; protect-
ing facilities and merchandise; and child care. Positions in this category
shall be titled, coded, and graded in accordance with the appropriate job-grad-
ing standards of this manual. Positions containing PS-type functions and
classifiable above PS-7 are included in the UA category.
                  1.         Posit.ions t h s t a r e a s s i g n e d t o l e n d o r s u p e r v i s e PS employees a r e
a l s o c a t c g o r i z e r l a s l'S, e x c e p t :

                      e.        Sf t:hc bast I e v e l of n o n s u p e r v i s o r y work l e d i s P S - 7 ,                the
l e a d e r job i s c ? e s s i i i c d i n he UA cat-egory;

                      b.    if the b d s r l e v e l o f nortsupervisory s u b o r d i n a t e s i s PS-6
o r P S - 7 , t h e superv.isory ,job i s c l a s s i f i e d i r t t h e UA c a t e g o r y .

         D.      UNIVERSAL ANNUAL. ?'he U A c a i c g o r y i n c l u d e s p o s i t i o n s r e s p o n s i b l e
                 -.
f o r a d m i n i s t e r i n g , manaxin2 ::T- per-lormiltg work i n an o f f i c e , b u s i n e s s , o r
f i s c a l operati.011. S u c h p o s i :.ion:; d i f f e r from AS p o s i t ions in t h a t t h e y a r e
concerned p r i m a r i l y w i t h t h c drvclopment and implementation of management
p o l i c i e s or gensrai business opcralions.

                I. A t i e s I - : x ! L : ~r e d i s c r e t i o n mld independent judgment, and
i n c l u d e managcriol , cxezuz ix c , ~ e c l l r n i c a lo r p r o f e s s i o n a l p o s i t i o n s r e s p o n s i b l e
f o r work t h a t recjliircs p r o i i i s s i c : n a I , s c i e n t i i c , o r t e c h n i c a l t r a i n i n g e q u i v a -
l e n t t o g r a d u a t i o n from a col.le:;c-, ur.ivers i t y , o r t e c h n i c a l s c h o o l of recog-
n i z e d s ~ a n dng .
                     j

                  2.        P o s i t i o u s i n Ll;is coccgory shall h e i d e n t i f i e d w i t h s e r i e s codes,
t i t l e s , and g r a d e s n u t h o r i z e c i i r r accordance w i t h t h i s manual and t h e occupa-
t i o n a l s t r u c t u r e covered I~ry ; l i p OP?i andbo book of Occupational Groups and
S e r i e s of C l a s s e s " ( r e f e r c n c c [ g ) )
                                                      CHAPTER 3

                                                             EH D
                                                JOB-GRADING M T O S

        A.      OCCUPATIONAL CATEGORIES

                   1.        C r a f t s and Trades. D e t a i l s of t h e job-grading system f o r N F                  A
CT p o s i t i o n s (NA, NL, and NS) a r e c o n t a i n e d i n subchapter S6 of F M Supplement        P
532-2 r e f e r e n c e ( c ) . C r i t e r i a f o r a s s i g n i n g g r a d e l e v e l s t o t h e s e p o s i t i o n s
a r e provided by t h e OM j o b - g r a d i n g s t a n d a r d s contained i n FPM Supplement 5 1 2 - 1
                                        P
                                                                                                    A T
( r e f e r e n c e ( f ) . ) Supplementary job-grading g u i d e s f o r t h o s e N F C o c c u p a t i o n s
n o t covered by OM s t a n d a r d s a r e developed and p u b l i s h e d by t h e D D N F Pay
                              P                                                                           o    A
                                                                                                 A
A d m i n i s t r a t i o n , S t a n d a r d s , and Appeals D i v i s i o n , O f f i c e of N F Personnel P o l i c y .

                2.       U n i v e r s a l Annual. P o s i t i o n s i n t h e UA c a t e g o r y a r e c l a s s i f i e d
by a p p l i c a t i o n of OM job-grading s t a n d a r d s f o r General Schedule and s u p p l e -
                               P
             o       A
mental D D N F job-grading g u i d e s .

                  3.                                                                                     A
                            A d m i n i s t r a t i v e Support and P a t r o n S e r v i c e s . DoD N F job-grading
                                                                             S
s t a n d a r d s p r o v i d e g r a d e - l e v e l c r i t e r i a f o r A and PS p o s i t i o n s .

        B.      MIXED JOBS

                    1.    A mixed job i n v o l v e s performance of d u t i e s i n two o r more
o c c u p a t i o n s a t t h e same o r d i f f e r e n t grade l e v e l s on a r e g u l a r and r e c u r r i n g
b a s i s . A mixed job s h a l l b e graded i n keeping w i t h t h e d u t i e s t h a t i n v o l v e
t h e h i g h e s t s k i l l and q u a l i f i c a t i o n requirements o f t h e job.

                  2.        I f a job i n v o l v e s r e g u l a r and r e c u r r i n g d u t i e s a t t h e same
l e v e l i n two o r more o c c u p a t i o n a l a r e a s , t h e job s h a l l be c l a s s i f i e d i n t h e
s e r i e s r e f l e c t i n g t h e paramount q u a l i f i c a t i o n requirement.

                3.    D u t i e s performed o n l y i n t h e absence of a n o t h e r employee due t o
annual o r s i c k l e a v e , t o meet emergency work l o a d s , o r f o r t r a i n i n g purposes
s h a l l n o t be c o n s i d e r e d a s r e g u l a r and r e c u r r i n g d u t i e s when g r a d i n g mixed
jobs.

          C.        KEY-RANKING JOBS. These jobs r e f l e c t t h e k i n d s of AS, PS, and NA
p o s i t i o n s commonly found i n N F a c t i v i t i e s . They s e r v e a s peg p o i n t s f o r
                                                   A
d e t e r m i n i n g g r a d e l e v e l s w i t h i n c a t e g o r i e s of p o s i t i o n s .

                  1.    Nonsupervisory P o s i t i o n s ( C r a f t s and T r a d e s ) . The key-ranking
jobs f o r N F employees s u b j e c t t o P . L . 92-392 may be found i n s u b c h a p t e r 56,
                  A
paragraph 3 , of F M Supplement 532-2 ( r e f e r e n c e ( c ) ) w i t h t h e key-ranking jobs
                         P
d e s c r i b e d i n Appendix 1 of t h e same p u b l i c a t i o n .
              Administrative
              -                Support

               Key Ranking Job Title                             Grade

               File Clerk                                       AS - 1
               Coding Clerk                                     AS -2
               Cashier                                          AS - 3
               Clerk-Typist                                     a5-3
               General Clerk                                    a5-3
               Cashier                                          AS -4
               Clerk Stenographer                               AS -4
               Keypunch Operator                                AS -4
               Personnel Clerk                                  a5-4
               Accounting Clerk                                 a5-5
               Cashier                                          a5-5
               Photo Lab Technician                             a5-5
               Clerk Stenographer                               a5-5
               Procurement Clerk                                AS -5
               Data Control Clerk                               a5-5
               Payroll Clerk                                    AS -5
               Secretary                                        a5-6
               Purchasing Agent                                 a5-7
               Secretary                                         a5-7
               Patron Services
               .
               -


               Key-Ranking Job Title                            Grade
                                                                -

               Personal Services Clerk
               Sales Clerk
               Usher
               Cashier-Checker
               Personal Services Clerk
               Recreation Aid
               Ticket Seller
               Child Care Attendant
               Sales Clerk
               Desk Clerk
               Security Guard
               Customer Services Clerk
               Sales Clerk
               Visual Merchandiser
               Mobile Sales Clerk
               Customer Services Clerk
               Visual Merchandiser

          4.   AS and PS job-grading standards and guides covering the key
ranking jobs listed above are contained in Chapter 4 of this manual.

     D.   SALES VOLUME INFLATION AND DEFLATION FACTORS

          1.   DoD NAF policy prescribes the use of an inflation factor when
evaluating positions whose grades are based solely or in part on the dollar
volume of the activity or activities for which they are responsible. The
i n f l a t i o n f a c t o r concept p r o v i d e s a method f o r r e d u c i n g volume f i g u r e s ( o r
i n c r e a s i n g volume s t a n d a r d s a l e s b r a c k e t s ) i n p r o p o r t i o n t o i n c r e a s e s i n t h e
Consumer P r i c e Index (CPI) t o o f f s e t t h e e f f e c t s of i n f l a t i o n , t h a t i s , g r a d e
i n c r e a s e s due s o l e l y t o p r i c e i n c r e a s e s . S i n c e i t s i n c e p t i o n i n 1 9 7 3 , t h e
b a s i s f o r t h e i n f l a t i o n f a c t o r h a s been t h e a n n u a l a v e r a g e of t h e " a l l items"
CPI. The f a c t o r i s recomputed a n n u a l l y .

                  2.    A t p r e s e n t , t h e CPI ( a l l i t e m s ) r e f l e c t s abnormal v a r i a t i o n s i n
t h e c o s t s of commodities and s e r v i c e s t h a t l e s s e n s t h e v a l i d i t y of a s i n g l e
index f i g u r e . I n a d d i t i o n , e f f o r t s t o minimize t h e e f f e c t s of i n f l a t i o n on
t h e s e r v i c e member h a s r e s u l t e d i n h o l d i n g t h e l i n e on p r i c e s i n some c a s e s
and i n c r e a s i n g p r i c e s a t c o n s i d e r a b l y l e s s t h a n t h e p r i v a t e i n d u s t r y r a t e i n
others.

                  3.      I n some s e r v i c e o r commodity a r e a s , it i s p o s s i b l e t o measure
t h e i n c r e a s e f o r t h e y e a r by t h e p r i c e s charged t h e customer; o r t h e r e a r e
a v a i l a b l e measures of t h e f i n a n c i a l i n f l a t i o n f a c t o r more d i r e c t l y a p p l i c a b l e
t o t h a t s p e c i f i c s e r v i c e o r commodity i n reviewing t h e g r a d e of t h e p o s i t i o n .
When t h e s e e v a l u a t i o n f a c t o r s a r e a v a i l a b l e and p r o v i d e a b e t t e r s t a n d a r d f o r
measuring i n f l a t i o n , DoD Components may u s e them i n p l a c e o f t h e CPI. When
u s e d , t h e c r i t e r i a and a c t u a l a d j u s t m e n t f a c t o r s s h a l l be documented w i t h t h e
b a s i s and r a t i o n a l e f o r u s e and forwarded through d e s i g n a t e d c h a n n e l s t o t h e
o f f i c e of DoD N F P e r s o n n e l P o l i c y .
                         A

        E.      USE O OM POSITION CLASSIFICATION-AND J O B - G R A D I N G STANDARDS
                     F P      -


                  1.                                 P
                         A p p l i c a t i o n of OM p o s i t i o n c l a s s i f i c a t i o n and j o b - g r a d i n g
s t a n d a r d s i s a p p r o p r i a t e i n c l a s s i f y i n g DoD N F UA and CT p o s i t i o n s . When new
                                                                           A
                     P
o r r e v i s e d OM s t a n d a r d s a r e r e l e a s e d , each a c t i v i t y s h a l l review a f f e c t e d
p o s i t i o n s and t a k e any a c t i o n i n d i c a t e d by such review.

                 2.         Position descriptions requiring cross reference t o published
F a c t o r E v a l u a t i o n System (FES) p o s i t i o n c l a s s i f i c a t i o n s t a n d a r d s f o r s e r i e s
and g r a d e d e t e r m i n a t i o n s h a l l c o n t a i n n e c e s s a r y i n f o r m a t i o n t o r e l a t e t o t h e
FES f a c t o r s used. I f t h e e x i s t i n g p o s i t i o n d e s c r i p t i o n l a c k s n e c e s s a r y i n f o r -
mation, t h e d e s c r i p t i o n s h a l l be amended t o p r o v i d e c o v e r a g e .

                  3.                               P
                            New o r r e v i s e d OM s t a n d a r d s f o r g r a d e l e v e l s a t GS-5 and below
s h a l l be reviewed a g a i n s t e x i s t i n g DoD NAF A and PS c l a s s i f i c a t i o n s t a n d a r d s
                                                                       S
by t h e DoD Pay A d m i n i s t r a t i o n , S t a n d a r d s , and Appeals D i v i s i o n , O f f i c e of NAF
P e r s o n n e l P o l i c y , and any a d j u s t m e n t s o r changes t o NAF s t a n d a r d s w i l l b e
promulgated DoD-wide by t h a t o f f i c e .

                 4.      S i m i l a r review and a c t i o n w i l l be a p p r o p r i a t e on new o r r e v i s e d
 P
OM j o b - g r a d i n g s t a n d a r d s f o r c r a f t s , t r a d e s , and l a b o r i n g o c c u p a t i o n s (CT).
Newly developed OM j o b - g r a d i n g s t a n d a r d s s h a l l s u p e r s e d e DoD NAF CT j o b - g r a d i n g
                              P
                                                                      P
g u i d e s , wherever a p p l i c a b l e , and r e v i s e d OM j o b - g r a d i n g s t a n d a r d s s h a l l b e
a p p l i e d t o e x i s t i n g jobs w i t h i n 6 months a f t e r r e c e i p t t o d e t e r m i n e i f any
changes a r e w a r r a n t e d .

        F.      JOBS FOR WHICH NO DIRECTLY APPLICABLE STANDARD EXISTS

                 When no d i r e c t l y a p p l i c a b l e j o b - g r a d i n g s t a n d a r d e x i s t s , a
p o s i t i o n may be graded by t h e a p p l i c a t i o n of r e l a t e d s t a n d a r d s . However,
positions classifiable at AS or PS 1-7 levels must be graded by reference to
DoD NAF standards only. When a related standard is used, a copy of
the position description and rationale for the classification action shall be
forwarded by the local classification office, through command channels, to the
office of DoD NAF Personnel Policy for review. On subsequent occasions, when
DoD NAF and/or OPM standards are used in the same combination by that DoD
Component, such a submission is not required.

     G.   SUMMARY OF NONAPPROPRIATED FUND JOB-GRADING CONCEPTS AND WAGE-
          SETTING PROCEDURES

          1.    Job-Grading

     OCCUPATION                  NAF CATEGORY

     Professional                                    UA grades 5-18 for two-grade
     Managerial                                      interval series. Direct appli-
     Executive                                       cation of OPM position
     Technical                                       classification standards
                                                     supplemented by DoD guides.

     Clerical                                        DoD job-grading standards for
                                                     seven AS grade levels. OPM
                                                     position classification
                                                     standards for one-grade interval
                                                     series applied for jobs eval-
                                                     uated at grade UA-6 or above and
                                                     placed in the UA category.

     Trades                                          Direct application of DPM
     Crafts                                          job-grading standards, supple-
     Laboring                                        mented by DoD job-grading guides.

     Retail Sales                                    DoD job-grading standards for
     Patron Services                                 seven PS grade levels. OPM
                                                     standards for one-grade interval
                                                     series applied at grade UA-6 and
                                                     above, and jobs placed in the
                                                     UA category.

     Tipped                                          Direct application of OPM
     and                                             job-grading standards for base
     Commission                                      level of job supplemented by
     Employees                                       DoD job-grading guides.

          2.      Wage-Setting

     OCCUPATION                  APPROPRIATED FUND   CONUS NONAPPROPRIATED FUNDS

     Professional                General Schedule   UA schedule nationwide rates
     Managerial                  nationwide rates   based on General Schedule
     Executive                   set by the Presi-
     Technical                   dent with congres-
                                 sional authority
                  to overrule the
                  President in the
                  case of an alter-
                  nate plan

Clerical          General Schedule    L a1 wage survey of private
                  nationwide rates    retail, wholesale, recreation,
                                      service, finance, and insurance
                                      establishments.

Trades            Local wage survey   Local wage survey of private
Crafts            of private manufac- retail, wholesale, recreation,
Laboring          turing, transporta- and service establishments.
                  tion, public util-
                  ity, and wholesale
                  trade industries

Retail Sales      General Schedule    Local wage survey of private
Patron Services   nationwide rates    retail, wholesale, recreation,
                                      service, finance, and insurance
                                      establishments

Tipped            None                Tip offset or commission pre-
and                                   determined locally in confor-
Commission                            mance with Fair Labor Standards
Employees                             Act, OPM, and DoD policies.
                                      Base rate from local wage
                                      schedule used for annual and
                                      sick leave purposes (Tipped
                                      and commission employee
                                      policy is in a "set aside"
                                      status pending review by the
                                      Federal Prevailing Rate Advi-
                                      sory Committee.)
                                  CHAPTER 4

                       JOB-GRADING STANDARDS AYD GUIDES

A.   GENERAL CLASSIFICATION STANDARDS AND GUIDES

     1.   Classifying Jobs of Full Assistants

          a. Full assistants are considered to be second in command in the
organization or activity with full authority Lo act on all matters for which
the manager or supervisor is responsible. An example of a situation that
warrants classification at this level is an organization where the amount of
work is so voluminous as to require a second person to share the manager's
responsibility and relieve him or her of the day-to-day work operations.
This permits the manager to handle priority projects and crisis situations.
Another example is when the manager is required to regularly be away from
the office and the assistant must have full managerial authority for daily
operations. In each case, in order to be classified as an assistant, he
or she must have direct day-to-day line authority over personnel and work
operations.

          b. When classifying a position that is considered to be a full
assistant, as outlined above, the manager or supervisor is graded first,
          -                                                            -
without rezard to t h e assistant. The full assistant position is then graded
at least one level below the final grade of the supervisor or manager.

          c. In situations where the assistant's authority is limited in scope,
and he or she werforms work at a level less than that described above Ithat is.
when the assistant performs some of the manager's functions and only assumes
full responsibility in the normal absences of the supervisor), judgement must
be used in determining the grade level. Under no circumstances shall an
automatic one grade differential be attached to positions titled "Assistant"
without regard to the level of authority and responsibility inherent in the
position, and positions may be classified at any lower grade level as the
particular combination of duties and responsibilities of that individual
"~ssistant"position warrant.

     2.   Grade Evaluation Guide for Leaders in AS and PS Positions

          a.   This standard shall be used to grade jobs that regularly involve
leading the work of employees in occupations in the AS or PS categories.
Working leaders also perform work that is usually of the same kind and level
as that done by the group led. It is the nature of the responsibility for the
work of others, rather than the number of employees involved, that distinguishes
between leader and supervisory jobs. However, when the number of workers is
more than six, the job shall be reviewed carefully to determine whether it is
a supervisory rather than a leader position. Conversely, when the number of
employees is less than three, the job shall be reviewed to determine the pro-
priety of establishing a leader position.
            b.   Exclusions

               (1) Employees who in performing their own work are assisted
by helpers, laborers, or other lower grade level workers.

               (2) When the work personally performed by the leader ex-
ceeds the grade level that would be assigned based on the work performed
as the leader.

                 (3)    Positions thaL meet the requirement for supervisory
allocation.

          c.   Titles and Codes. Jobs covered by this standard shall be
identified by adding the "Lead" prefix to the job title of the occupation
that the leader technically leads. For example: Lead Computer Clerk,
85-335-6, Lead Recreation Assistant, PS-189-6. Where the final grade of
the leader position is based on its nonleader work, and that work is
allocated higher than allowed by this standard, the position shall be
classified and evaluated as a nonleader position. However, the Lead
prefix may be left in the title as appropriate. Documentation for the
record in this instance is advisable.

          d.     Range oS Responsibility.    Leaders are accountable to super-
visors for:

               (1) Passing on to other workers the iristructions received
from the supervisor and getting the work started.

                  (2)   hJorking along with other employees and setting the pace.

                  (3) Demonstrating proper work methods.

                  (4) Assuring that needed matcrial is available or is
obtained.

               (5) Obtaining needed information or decisions from super-
visors on problems that occur during the work.

               ( 6 1 Maintaining a current knowledge of and answering questions
on procedures, policies, written instructions and other directives.

                  (?)   Ensuring that there is enough work to keep everyone in the
work crew busy.

               ( 8 1 Checking work while in progress and when finished to ensure
that the supervisor's iristructions on work sequence, procedures, methods, and
deadlines have been met.

               (9) Urging or advising other employees to follow instructions
received from supervisors, and to meet deadlines.

                  (10) Ensuring that safety and housekeeping rules are followed
               (11) Reporting to supervisors on the status and progress of
work, and causes of delays.

               (12)   Answering   supervisor's questions on overall work opera-
tions and problems.

Under this standard, leader jobs are graded by adding one grade to the grade
of the base level of nonsupervisory work led. If the base level of nonsuper-
visory work led is AS-7 or PS-7, the leader job must be classified in the
UA, category, in accordance with job-grading standards for this
category.

     3.   Grade Evaluation Guide for Supervisors in AS and PS Positions

          a.   Coverage. This standard is used to grade jobs that involve
supervision of three or more employees in occupations in the AS or PS
categories.

          b.   Range of Responsibility. Supervisors are accountable to manage-
ment for the quantity and quality of the work done and for assuring efficient
and economical work operations. They are responsible for the following:

               (1) Assigning, directing, and reviewing the work of sub-
ordinates and evaluating their work performance.

               (2) Approving or disapproving sick leave, annual leave, or
other absences from work.

               (3)    Planning, scheduling, and coordinating work operations.

               (4) Solving problems related to the work supervised.

               (5)    Determining material, equipment, and facilities needed.

               (6) Explaining and gaining the support of subordinates for
management policy and goals (for example, cost reduction);

               (7) Working to achieve the objectives of DoD Component-wide
programs and policies, such as labor-management relations and equal employ-
ment opportunity; and

               (8) Dealing effectively with employees and union representa-
tives on employee suggestions, complaints, grievances and other matters.

          c.   Jobs Not Covered by this Standard

               (1) Jobs in which the incumbent is responsible for leading other
workers and for assuring that work assignments are carried out as described in
the separate grading standard for working leaders. Such leaders are not account-
able, as are supervisors, for planning, scheduling and directing work opera-
tions; evaluating and rating subordinates on their work performance; and other
supervisory duties to ensure that the work of subordinate employees meets
standards of quantity and quality.
               (2) Jobs in which the incumbent performs duties of a managerial
or executive nature in the UA category. (Such positions are classified in
accordance with the OP?I "~ositionClassification Standards for General Schedule
(GS) ~ositions" (reference (h)) and applicable DoD classification guides).

          d.   Titles and Codes. Jobs covered by this standard are identified
by using the series code and adding the word "~upervisor"to the job title of
the occupation reflecting the base level of nonsupervisory work supervised.

          e. Grading Supervisor Jobs. Under this standard, supervisory jobs
are graded by adding two grades to the grade of the base level of nonsuper-
visory subordinate worker. If the base level of nonsupervisory subordinate
worker is AS-6 or 7 or PS-6 or 7 , the supervisor job must be classified in
the UA category, in accordance with job grading standards for this category.

          f.   Determinatiog-of Base Level of Work. This factor considers the
level and complexity of the work operations supervised and their effect on the
difficulty and responsibility of the supervisor's position.

               (1) In detcrmining the base level of work performed, considera-
tion must be given Lo all work that affects the difficulty of the supervisor's
job. This includes all operations for which the supervisor is held accountable
by management for the quantity and quality of work done. Therefore, credit
shall not be given for those work operations when the supervisor is not
responsible for the technical as well as administrative aspects of the work.

               (2) The base level of work will be the highest level of non-
supervisory work under the direct technical and administrative supervision of
the position being evaluated whcn such work represents a significant portion
of the total subordinate population (approximately 25 percent).

Note: When determining the base level, exclude any work for which the grade
level of the subordinate position is based on a high degree of independence or
when the incumbent of a position performs work as an assistant or leader. In
some instances, a portion of the work force may be in a training status and the
full performance level not achieved. In such cases, a constructed grade level
may be determined that represents the full performance level.


                  -

in determining-the differences between leader and supervisory positions
Note that nonsupervisory employees may periodically perform leader or
supervisory type diities and responsibilities during emergencies or for
other short-term periods. However, the intent of this standard is to
allow allocation to the leader level for positions that contain leader
duties and responsibilities as a continuing requirement.
    EMPLOYEE                       LEADER                        SUPERVISOR

Full performance of          Relays instructions           Plans and schedules
work for which qualified.    from supervisor.              work.

Provides day-to-day          Gets the work started.        Determines perfor-
advice and guidance to                                     mance standards, and
lower grade and less         Sets work pace                evaluates employees'
experienced employees.                                     pcrformance.

Works as senior              Demonstrates work             Effects hiring, pro-
project or team leader       methods and provides          mot ing , motivating ,
on temporary assignments     work-related guidance.        disciplining, and
at higher grade (not to                                    separating employees.
be used as base level for    Ensures that worksite
leader or supervisor).       materials and tools           Counsels and coaches
                             are available.                employees.

                             Checks with supervisor        Supports Equal
Works at level above         on problems.                  Employment
full performance based on                                  Opportunity (EEO)
personal expertise (not      Checks on work and            Affirmative Action
to be used as base level     meets productivity goals      program.
for leader or supervisor).
                                                           Approve leave.

                                                           Mcets with employee
                             Ensures employees follow      representatives.
Assumes leader or            security, safety and house-
supervisory duties on        keeping rules.                Preponderance of
an emergency or inter-                                     time supervising (80
mittent short term basis.    Conducts on-the-job           percent).
                             training and instructions.

                             Performs supervisory
                             duties in an emergency
                             or other short-term and
                             nonrecurring basis.

     4.   Supervision of AS and PS 6 or 7 Level Work (to be issued)

     5.   Effect of Reduction in Number of Employees Supervised in the
          Classification of Supervisory and Managerial Positions

          a.   Some supervisors and managers are under the impression that
the grades of their positions are based exclusively on the number of people
supervised and that a reduction in this number that results from their own
effectiveness may automatically downgrade their positions. On the contrary,
a reduction in the size of the assigned work force does not adversely affect
the supervisory position; in fact, provisions exist to reward supervisors and
managers for accomplishing their duties and responsibilities in an efficient
and productive manner.
                    b.     The S u p e r v i s o r y Grade E v a l u a t i o n Guide (SGEG), which i s used
t o e v a l u a t e s u p e r v i s o r y d u t i e s and r e s p o n s i b i l i t i e s a c r o s s UA o c c u p a t i o n a l l i n e s ,
d e s c r i b e s 1 0 o r more d i f f e r e n t a s p e c t s of s u p e r v i s o r y work t h a t must be con-
s i d e r e d i n d e t e r m i n i n g t h e g r a d e l c v c l of a s u p e r v i s o r y p o s i t i o n . The e v a l u a -
t i o n f a c t o r s i n c l u d e d i n t h e SGEG c o n s i d e r elements such a s t h e complexity and
scope of s u p e r v i s o r y d u t i e s , t h e l e v e l of r e s p o n s i b i l i t y d e l e g a t e d t o t h e s u p e r -
v i s o r , t h e n a t u r e and d i f f i c u l t y of t h e work s u p e r v i s e d , and t h e d e g r e e of
s u p e r v i s i o n e x e r c i s e d . A d d i t i o n a l l y , t h e SGEG i n c l u d e s s p e c i a l a d j u s t m e n t
f a c t o r s t h a t p r o v i d e f o r a p p r o p r i a t e c o n s i d e r a t i o n of c e r t a i n a s p e c t s of
supervisory positions not considered i n t h e other evaluation f a c t o r s .
Accordingly, p o s i t i o n c l a s s i f i e r s must c a r e f u l l y i n t e r p r e t a l l of t h e s e f a c t o r s
i n o r d e r t o e f f e c t i v e l y e v a l u a t e t h e worth of t h e t o t a l p o s i t i o n . S i m i l a r l y ,
managers must a d h e r e t o t h e p r i n c i p l e s of good p o s i t i o n management i n o r d e r
t o e s t a b l i s h an e f f e c t i v e and e f f i c i e n t o r g a n i z a t i o n a l and p o s i t i o n s t r u c t u r e .

                  c.      Although t h e number of employees s u p e r v i s e d s h a l l b e c o n s i d e r e d
i n d e t e r m i n i n g a s u p e r v i s o r ' s g r a d e , t h i s c o n s i d e r a t i o n i s made i n c o n j u n c t i o n
w i t h an e v a l u a t i o n of many o t h e r f a c t o r s t h a t measure e q u a l l y i m p o r t a n t a s -
p e c t s of t h e s u p e r v i s o r y p o s i t i o n . Accordingly, sound c l a s s i f i c a t i o n judgment
must be e x e r c i s e d i n r e e v a l u a t i n g t h e p o s i t i o n of a s u p e r v i s o r whose e f f e c t i v e -
n e s s i n d i r e c t i n g work o p e r a t i o n s has r e s u l t e d i n a d e c r e a s e i n t h e number of
employees s u p e r v i s e d . The f i n a l g r a d e of a s u p e r v i s o r y p o s i t i o n s h a l l b e based
on an e v a l u a t i o n of t h e t o t a l p o s i t i o n and on t h e r e l a t i o n s h i p of each f a c t o r
t o t h e o v e r a l l worth of t h e d u t i e s and r e s p o n s i b i l i t i e s a s s i g n e d t o t h e p o s i t i o n .
I t i s i m p o r t a n t t h a t program managers c l e a r l y u n d e r s t a n d t h e p r o v i s i o n s and con-
c e p t s t h a t a f f e c t t h e c l a s s i f i c a t i o n of s u p e r v i s o r y p o s i t i o n s and t h a t a r e
s e t f o r t h b o t h i n t h e law, and i n t h e SGEG, o r o t h e r s p e c i f i c s t a n d a r d s .
B.      PATRON SERVICE JOB-GRADING STANDARDS

     TITLE                                   SERIES   PAGE
                                                      -
Announcer
Cashier-Checker
C h i l d Care A t t e n d a n t
Club O p e r a t i o n s A s s i s t a n t
Customer S e r v i c e s C l e r k
Department S u p e r v i s o r
Desk C l e r k
Exchange D e t e c t i v e
I d e n t i f i c a t i o n Checker
Lodge Host
Mobile S a l e s C l e r k
Package S t o r e C l e r k
P a r k i n g Lot A t t e n d a n t
Personal Services Clerk
Photographer
Recreation AidIAssistant
R e t a i l Annex O p e r a t o r
R e t a i l S h i f t Operator
Sales Clerk
S e c u r i t y Guard
Snack Bar O p e r a t o r
Ticket S e l l e r
Usher
V i s u a l Merchandiser
                                                 A
                                            DoD N F PATRON SERVICES
                                             JOB-GRADING STANDARD
                                              ANNOUNCER PS-1081-5

D T IES AND RESPONSIBILITIES:
 U

A t t h i s l e v e l , t h e employee:

-Performs announcing f u n c t i o n s on t h e r a d i o i n one o r more of t h e f o l l o w i n g
areas :

         Announces programs of m u s i c a l r e c o r d i n g s , commenting on t h e music and
o t h e r m a t t e r s of i n t e r e s t t o t h e a u d i e n c e , s u c h a s w e a t h e r , t i m e of d a y ,
t r a f f i c c o n d i t i o n s , and p u b l i c s e r v i c e announcements.

         B r o a d c a s t s impromptu d e s c r i p t i o n s of l o c a l s p o r t i n g e.vents d u r i n g a c t u a l
o b s e r v a t i o n o r r e p e a t s i n f o r m a t i o n t e l e g r a p h e d t o s t a t i o n . May i n t e r v i e w
l o c a l s p o r t s o r p u b l i c p e r s o n a l i t i e s during o r a t t h e conclusion of t h e event.

        B r o a d c a s t s n e w s / s p o r t s / w e a t h e r from news copy

- O p e r a t e s c o n t r o l board o r r e c o r d i n g machines a s r e q u i r e d

- A s s i s t s i n w r i t i n g s c r i p t s and news copy

-Maintains r e q u i r e d r e c o r d s p e r t a i n i n g t o programs and program c o n t e n t

SUPERVISORY CONTROLS:

Assignments a r e s p e c i f i c and d e t a i l e d . S u p e r v i s o r y i n s t r u c t i o n s cover s c o p e
and c o n t e n t w i t h l i m i t e d o p p o r t u n i t y f o r c r e a t i v i t y .

Note: O t h e r jobs t h a t c o n t a i n s i m i l a r b a s i c d u t i e s t h a t s i g n i f i c a n t l y
exceed o r f a l l s h o r t of t h o s e c i t e d above s h a l l b e a p p r o p r i a t e l y c l a s s i f i e d
above o r below t h i s e s t a b l i s h e d PS-5 g r a d e l e v e l w i t h t h e r a t i o n a l e f o r t h e
g r a d e s e l e c t e d documented and a t t a c h e d t o t h e p o s i t i o n d e s c i p t i o n .
                                                   A
                                              DoD N F PATRON SERVICES
                                               JOB-GRADING STANDARD
                                             CASHIER-CHECKER PS-2091-2

    DUTIES AND RESPONSIBILITIES:

    Cashiers-Checkers PS-2 check merchandise; r i n g up t h e s a l e on a c a s h r e g i s t e r ;
    a c c e p t money; and make change. They bag o r wrap t h e items purchased and
-   s t a p l e t h e cash r e g i s t e r t i c k e t t o t h e bag o r wrapper.                 Incumbents check
    merchandise f o r t i c k e t s w i t c h i n g , unmarked i t e m s , and damaged merchandise.
    Cashiers-Checkers PS-2 p r o v i d e management w i t h i n f o r m a t i o n c o n c e r n i n g customer
    r e q u e s t s , c o m p l a i n t s , p r i c e - m a r k i n g problems, c o n d i t i o n of merchandise, time
    of maximum and minimum p a t r o n t r a f f i c , f a s t - o r slow-moving i t e m s , and t h e
    a r r i v a l of important v i s i t o r s .                Incumbents may s e l l merchandise items l o c a t e d
    a t checkout p o i n t s . These items a r e t y p i c a l l y s m a l l and a r e s t o c k e d i n r a c k s
    o r hanging c o n t a i n e r s ( f o r example, c i g a r e t t e s and c a n d y ) .

    Cashiers-Checkers PS-2 a r e a s s i g n e d t o i n s t a l l a t i o n c a f e t e r i a s o r snack b a r s .
    The incumbents a r e s t a t i o n e d a t t h e end of c a f e t e r i a s e r v i n g l i n e s o r a t snack
    b a r c o u n t e r s . D u t i e s c o n s i s t of r i n g i n g up f o o d , b e v e r a g e , and merchandise by
    i n d i v i d u a l i t e m ; t o t a l i n g t h e s a l e s ; r e c e i v i n g money; and making change.
    Cashiers-Checkers may s e l l food and merchandise items such a s prepackaged
    s n a c k s , c i g a r e t t e s and candy. Incumbents may perform r e l a t e d food s e r v i c e
    d u t i e s , such a s s ~ t t i n g t h e s e r v i n g l i n e end r e f i l l i n g beverage d i s p e n s e r s .
                                                up

    Cashiers-Checkers PS-2 work a t t h e c a s h i e r ' s b o o t h o r c o u n t e r . They r e c e i v e
    p a t r o n s ' meal c h e c k s , t o t a l t h e s a l e s on c a s h r e g i s t e r s , r e c e i v e money, and
    make change. They may a l s o p r o c e s s c r e d i t c a r d t r a n s a c t i o n s .

    SUPERVISORY CONTROLS:

    Work i s performed i n d e p e n d e n t l y ; however, s u p e r v i s o r y a s s i s t a n c e is provided
    i n unusual c i r c u m s t a n c e s .
                                                 A
                                           DoD N F PATRON SERVICES
                                            JOB-GRADING STANDARD
                                       CHILD CARE ATTENDANT PS-0189-0

CHILD CARE ATTENDANT PS-0189-1:

DUTIES AND RESPONSIBILITIES:

T h i s l e v e l of work is i n t e n d e d t o encompass s t r i c t l y r o u t i n e day-to-day c h i l d
                                                                                                                               -
c a r e r e s p o n s i b i l i t i e s under c l o s e s u p e r v i s i o n .

Incumbent r e s p o n s i b i l i t i e s i n c l u d e

     -keeping b a b i e s d r y and f e d and s u p e r v i s i n g p l a y p e r i o d s of o l d e r
children.

     - p u t t i n g c h i l d r e n i n bed f o r naps and watching o v e r them w h i l e t h e y
sleep.

          - a s s u r i n g c l e a n l i n e s s of c h i l d r e n and s u r r o u n d i n g p l a y a r e a s . S a n i -
t i z i n g n u r s e r y equipment and t o y s a s r e q u i r e d . May w a s h . l i n e n and d i a p e r s .

     - a s s i s t i n g , p e r h a p s , i n t h e p r e p a r a t i o n of s i m p l e meals c o n s i s t i n g of
sandwiches and canned o r f r o z e n f o o d s .

SKILLS AND KNOWLEDGE:

Must be f a m i l i a r w i t h v o l i c i e s and ~ r o c e d u r e se s t a b l i s h e d a t t h e c h i l d c a r e
c e n t e r w i t h r e s p e c t t o d i s c i p l i n e , f i r e s a f e t y , and f i r s t a i d .

SUPERVISORY CONTROLS:

The s u p e r v i s o r makes s p e c i f i c assignments t h a t a r e accompanied by c l e a r ,
c o n c i s e i n s t r u c t i o n s . The incumbent works a s i n s t r u c t e d and c o n s u l t s w i t h
t h e s u p e r v i s o r on m a t t e r s n o t covered by i n i t i a l i n s t r u c t i o n s .

           E AD
PHYSICAL- D M N S :

The work r e q u i r e s l o n g p e r i o d s of s t a n d i n g and walking w i t h r e c u r r i n g bending,
c r o u c h i n g , and s i m i l a r a c t i v i t i e s . C h i l d Care A t t e n d a n t s a r e r e q u i r e d t o
r e g u l a r l y l i f t c h i l d r e n weighing up t o 40 pounds.

CHILD CARE ATTENDANT PS-0189-2

DUTIES AND RESPONSIBILITIES:

C h i l d Care A t t e n d a n t s r e g u l a r l y perform a number of t a s k s a s s o c i a t e d w i t h t h e
c a r e of c h i l d r e n . I n c l u d e d a r e

          - r e c e i v i n g c h i l d r e n from p a r e n t s ; t h i s r e q u i r e s t h e n o t a t i o n of any
s p e c i a l i n s t r u c t i o n s t h a t t h e p a r e n t s may p r o v i d e .

     - s u p e r v i s i n g c h i l d r e n d u r i n g p l a y t i m e , e n s u r i n g t h a t t h e p l a y a r e a and
equipment a r e f r e e from danger.
CHILD CARE ATTENDANT PS-0189-2: (cont 'd)

     -feeding children during meal periods.

     -ensuring that children remain clean during play periods and that play
area, equipment, and toys are safe and sanitary.

     -may wash, dry, fold, and store bed linens, blankets, and diapers.

     -may prepare simple meals consisting of heating frozen or canned foods
or making sandwiches.

     -may occasionally participate in conferences between parents and manager
of the child care center in order to provide information concerning a problem
the child is experiencing at the center.

SKILLS AND KNOWLEDGE:

-Must be thoroughly familiar with policies, procedures, and techniques employed
within the child care center.

-Be capable of determining when a child is sick, and alerting the supervisor
to the condition in order to isolate the child and avoid the spread of conta-
gious diseases to other children in the center.

-Be familiar with techniques of consoling a frightened or injured child.

-Understand the technique of disciplining children (that is, when it is needed,
how to administer it, and possible alternatives).

-Be familiar with first aid and fire safety procedures.

SUPERVISORY CONTROLS:

The Child Care Attendant uses initiative in carrying out daily assignments
independently; however, supervisory assistance is readily available when
unusual situations arise.

The supervisor spot-checks work in progress to assure compliance with
accepted work practices.

PHYSICAL DEMANDS:

The work requires long periods of standing and walking with recurring bending,
crouching, and similar activities. Child Care Attendants are required to
regularly lift children weighing up to 40 pounds.

CHILD CARE ATTENDANT PS-0189-3

In addition to the skills and knowledges required to perform the basic child
care duties outlined at the PS-2 level, attendants at the PS-3 level are in-
volved in a child development program intended to teach the children indepen-
dence and prepare them for school. This developmental program is not an
incidental function. The attendant's involvement must be on a regular and
recurring basis and must be fundamental to the overall assignment.
CHILD CARE ATTENDANT PS-0189-3: (cont'd)

IKFAKTS/TODDLERS:

6 weeks to 3 years: Because these age groups are not capable of effective
verbal communication, the attendant must anticipate the child's wants and needs
These most often include :


play periods.

     -Emotional: ensuring that each child feels secure and protected by
holding and talking to the child.

     -Developmental: encouraging infants to crawl, walk, talk, and imitate.
Assisting infants in obtaining the coordination required for self-feeding and
cup-training as well as teaching them when and how to use the toilet.

     -Social: showing children how to share and to settle arguments, eating
etiquette, courtesy, sanitary aspects of bodily functions, and other social
customs.

PRE -SCHOOL:

3 to 6 years: The emphasis for this age child changes from almost entirely
physical and emotional care to more of a developmental and training program.
This program js intended to orient the child to organized, creative learning
experiences. Children are taught to interact with their peers, sharing toys
and equipment. They are instructed in the technique of tying shoes and using
buttons and zippers. They are taught to pick up the toys in the playroom and
outdoor areas and to put them in their proper place.

SKILLS AND KKOWLEDGE :

The Child Care Attendant must be capable of carrying out scheduled activities
within the overall activity period plan established by the supervisor, which is
intended to expose children to numbers, letters, arts and crafts, and simple
organized games. Attendants read to children and provide musical experiences
through record-playing, sing-alongs, and dancing. Attendants must remain
alert to the degree of independence and assertiveness displayed by each child
in order to recommend promotion to a more advanced group.

SUPERVISORY CONTROLS:

The employee carries out daily assignments independently, planning activities
within prescribed limits and handling problems in accordance with accepted
practices. The supervisor is available to resolve situations that have no
precedent.

PHYSICAL DEMANDS:

The work requires long periods of standing and walking with recurring bending,
crouching, and similar activities. Child Care Attendants are required to
regularly lift children weighing up to 40 pounds.
                            DoD NAF PATRON SERVICES
                             JOB-GRADING STANDARD
                      CLUB OPERATIOKS ASSISTANT PS-0189-0

GENERAL STATEMENT:

This standard shall be used to classify positions whose duties include the
supervision of a club operation in the absence of the Club Planager/Assistant
Manager at night or on weekends. This work requires the coordination of a
number of activities, such as dining room, kitchen, and bar facilities, party
catering, and bingo. Some knowledge of each functional area supervised is
necessary. The work may involve responsibility for two or more activities but
less than the entire club when more than one Club Operations Assistant is on
duty. This standard replaces the iormer Duty Officer, PS-0301 standard.

EXCLUSIONS:

Any position requiring full supervisory skills, such as assigning and reviewing
work, rating performance, interviewing for employment and discipline, shall be
classified by application of the appropriate AS/PS/CT supervisory job-grading
standard.

Positions responsible for only one segment of a club operation shall not be
evaluated under this standard. Thesp positions are classified within their
specific occupational areas; for example, Bartender, Foreman, and Waiter
Foreman.

Any position whose paramount requirement is to assist in all aspccts of
club management. These positions shall be classified in accordance with
procedures provided in the DoD NAF Job-Grading Standard for Club/Mess Manager,
UA-1101-0.

TITLES :

Jobs covered by this standard presently have a variety of local titles includ-
ing Duty Officer, Night Manager, and Recreation Assistant. Previously, the
official title was Duty Officer; however, it has been determined that this
title does not accurately describe the position's duties or responsibilities.
Therefore, the title is to be changed to Club Operations Assistant.

DUTIES AND RESPONSIBILITIES:

The incumbent reviews the schedule of functions that are to take place during
the assigned shift in order to ascertain what special preparations are required.
Ensures that necessary space, supplies and equipment are available and that
room arrangements/set-ups are completed. Provides instruction and guidance to
all club staff members on functions taking place during their shifts. Works
with Waiter Foreman, Bartender Foreman, Caterer, and others to ensure planned
events take place as scheduled by the Club Manager.

Ensures adequate manning for special activities as well as routine operations.
Ensures that all personnel are fully utilized, requesting additional personnel
or releasing unnecessary personnel as the situation warrants.
Monitors o p e r a t i o n of e n t i r e c l u b o r a s s i g n e d a r e a s of r e s p o n s i b i l i t y , p e r -
i o d i c a l l y checking t o i d e n t i f y and r e s o l v e problems which may a r i s e . E n f o r c e s
club rules.

R e s p o n s i b l e f o r i s s u e , r e c e i p t , and c o n t r o l of c a s h boxes. O c c a s i o n a l l y makes
unscheduled c a s h c o u n t s . P r e p a r e s a r e p o r t of a l l s i g n i f i c a n t o c c u r r e n c e s d u r i n g
the shift.

When working t h e n i g h t s h i f t , incumbent i s r e s p o n s i b l e f o r a s s u r i n g t h a t t h e
b u i l d i n g i s s e c u r e d , and a f i r e check i s made a t end of t h e s h i f t .

GRADE DETERMINATION:

Grade l e v e l d e t e r m i n a t i o n i s based on a p p l i c a t i o n of t h e "complexity of o p e r a t i o n 1 '
                         ~
and " ~ o m p l e x i tof A c t i v i t i e s " f a c t o r s enumerated below.

Care must be e x e r c i s e d t o a s s u r e t h a t o n l y t h o s e o p e r a t i o n s f o r which t h e po-
s i t i o n i s d i r e c t l y responsible be c r e d i t e d f o r grade determination purposes.

I t s h o u l d b e n o t e d t h a t c o o r d i n a t i o n of c l u b f u n c t i o n s w i t h f u n c t i o n a l a c t i v i t y
heads ( B a r t e n d e r Foreman, Waiter Foreman, e t c . ) r e q u i r e s o n l y a d m i n i s t r a t i v e
s u p e r v i s i o n . Such s u p e r v i s i o n does n o t i n c r e a s e t h e g r a d e of t h e Club O p e r a t i o n s
A s s i s t a n t o r decrease grade l e v e l s of t h e a c t i v i t y heads.


Complexity                               Complexity                                                Grades
  of                                         of
Operat i o n                             Activities                            PS-4         PS-5             PS-6           PS-7

                                              Few                                X
SMALL                                         Several                            X
                                              Numerous                                        X
                                              Few                                X
MEDIUM                                        Several                                         X
                                              Numerous                                                       X
                                              Few                                             X
LARGE                                         Several,                                                       X


(a)     Complexity of ClubjMess O p e r a t i o n ( L a r g e , Medium, Small) based on

        (1)     Amount of a v e r a g e t o t a l income from a l l s o u r c e s :
                Large= Over $70,000 p e r month
                Medium= $30,000 t o $70,000 p e r month
                Small= Up t o $30,000 p e r month

        (2)     Number of p a t r o n s p a r t i c i p a t i n g i n open mess a c t i v i t i e s (monthly
                a v e r a g e ) , i . e . , t h o s e who a r e s e r v e d .
                Large= Over 2500 mernbers/guests p a r t i c i p a t e i n a c t i v i t i e s p e r month
                              (average).
                Medium= 500 t o 2500 membersjguests p a r t i c i p a t e i n a c t i v i t i e s p e r month
                                (average).
                Small= Up t o 500 members/guests p a r t i c i p a t e in a c t i v i t i e s p e r month
                              (average).
      (3)     Number of f u l l - t i m e and p a r t - t i m e employees i n work f o r c e w i t h p a r t -
              t i m e employees e q u a t e d t o f u l l - t i m e on b a s i s of h o u r s worked:
              Large= A work f o r c e c o n s i s t i n g of 300 o r more p e r s o n n e l .
              Medium= A work f o r c e c o n s i s t i n g of 50 t o 300 p e r s o n n e l .
              Small= A work f o r c e c o n s i s t j n g of under 50 p e r s o n n e l .

      Note:      A judgment must be made a s t o o v e r a l l complexity of o p e r a t i o n s .
                 U s u a l l y , t h e s i z e c a t e g o r y w i l l be whichever one a p p e a r s a t l e a s t
                 t w i c e . I n any c a s e , t h e r e a s o n s used i n making t h e judgment a r e
                 t o be r e c o r d e d i n t h e e v a l u a t i o n s t a t e m e n t .

(b)   Complexity of A c t i v i t i e s

      One of t h e most important f a c t o r s c o n t r i b u t i n g t o t h e complexity of a Club
      O p e r a t i o n s A s s i s t a n t p o s i t i o n i s t h e t y p e of a c t i v i t i e s provided by t h e
      Club. Routine a c t i v i t i e s do n o t p r e s e n t t h e same d e g r e e of complexity
      t h a t a c t i v i t i e s of a s p e c i a l n a t u r e d o , i n terms of i n i t i a t i v e i n p l a n n i n g ,
      s c h e d u l i n g , and c a r r y i n g o u t s u c h s p e c i a l a c t i v i t i e s f o r a c l u b . I n
      a d d i t i o n , t h e number and f r e q u e n c y of such a c t i v i t i e s a l s o c o n t r i b u t e t o
      t h e complexity of t h e c l u b o p e r a t i o n . These a c t i v i t i e s a r e

              1.    Formal banquets and p r i v a t e p a r t i e s , i n c l u d i n g r e c e p t i o n s .
              2.    Catering outside club.
              3.    Professional entertainment.
              4.    Bingo.
              5.    S e l f e n t e r t a i n m e n t , such a s f a s h i o n shows and b e a u t y c o n t e s t s .
              6.    O t h e r s r e q u i r i n g i n i t i a t i v e i n p l a n n i n g and s c h e d u l i n g .

      To be c o n s i d e r e d i n t h e e v a l u a t i o n , a s p e c i a l a c t i v i t y must o c c u r a s a
      minimum a t l e a s t once e v e r y 3 months. A t l e a s t one of t h e c o n t i n u i n g
      a c t i v i t i e s must o c c u r i n each j o b .         I f not present, consideration i s t o
      b e g i v e n t o a s s i g n i n g p o s i t i o n t o t h e n e x t lower group, t h a t i s , from
      s e v e r a l t o few. For g r a d e d e t e r m i n a t i o n p u r p o s e s , t h e complexity of
      a c t i v i t i e s s h a l l be as follows:

              1.    Few - up t o 3
              2.    Several - 4 - 5 - 6
              3.    Numerous - 7 o r more
                                               A
                                         DoD N F PATRON SERVICES
                                           JOB-GRADING STANDARD
                                    CUSTOEIER SERVlCES CLERK PS-2091-0

CUSTOMER SERVICES CLERK PS-2091-4:

DUTIES AND RESPONSTRILITIES:

Customer S e r v i c e s C l e r k s PS-4 perform l e s s t h a n t h e f u l l range of customer s e r -
v i c e s d u t j e s a s d e s c r i b e d a t t h e n e x t g r a d e l e v e l . lncumbents of t h e s e p o s i t i o n s
a r e t y p i c a l l y a s s i g n e d t o l a r g e customer s e r v i c e s o p e r a t i o n s which r e q u i r e t h e
f u l l - t i m e s e r v i c e s of an emplovee t o work i n one of more a r e a s of t h c t o t a l
                                           L    .




Customer S e r v i c e s Program. These employees may perform g i f t wrapping d u t i e s ,
accomplish layaway s a l e s , a s s i s t a h i g h e r - g r a d e Customer S e r v i c e s C l e r k i n
h a n d l i n g s p e c i a l o r d e r s , make k e y s , p r o v i d e p e r s o n a l i z e d g r e e t i n g c a r d s ,
s r a t i o n e r y and f l o w e r s e r v i c e and p r o v i d e o t h e r s i m i l a r s e r v i c e s .

Customer S e r v i c e s C l e r k s PS-4 do n o t have r e s p o n s i b i l i t y f o r t h e complete
Customer S e r v i c e s Program. They s e r v e a s a s s i s t a n t s o r perform work i n a
l i m i t e d number of t h e t o c a l s e r v i c e s . They r e f e r customer complaints and
r e q u e s t s f o r r e f u n d s and a d j u s t m e n t s t o a h i g h e r - g r a d e Customer S e r v i c e s C l e r k
for resolution.               Incumbents of t h e s e p o s i t i o n s a r e n o t r e s p o n s i b l e l o r p r e p a r i n g
vendor p u r c h a s e o r d e r s , p r e p a r i n g merchandise r e q u e s t s f o r s u b m i s s i o n , m a i n t a i n -
i n g documentation of s a l e s and o r d e r s , o r c o r r e s p o n d i n g w i t h vendors and
customers.

SUPERVISORY CONTROLS:

The incumbent works under t h e d i r e c t s u p e r v i s i o n of a h i g h e r - g r a d e employee
w i t h a s s i s t a n c e r e a d i l y a v a i l a b l e i n t h e performance of new o r unusual t a s k s .

CUSTOMER SERVICES CLERK PS-2091-6

DUTIES AND RESPONSIBILITIES:

Customer S e r v i c e s C l e r k s PS-6 perform t h e f u l l range of d u t i e s involved i n
t h e t o t a l Customer S e r v i c e s Program. These employees p r o v i d e t h e s p e c i a l
o r d e r , layaway, g i f t - w r a p p i n g , r e f u n d , and a d j u s t m e n t s e r v i c e s and any o t h e r
a u t h o r i z e d s e r v i c e s approved by management.

Incumbents perform t h e f o l l o w i n g d u t i e s :

SPECIAL ORDER SERVICE:

Customer S e r v i c e s C l e r k s p r o v i d e t h e customer w i t h s p e c i a l o r d e r c a t a l o g s and
a s s i s t i n s e l e c t i n g mercharidise a s r e q u e s t e d .   Incumbents a s s i s t customers i n
d e t e r m i n i n g t h e c o s t of t h e proposed p u r c h a s e t o a s s u r e t h a t t h e y a r e aware of
d i s t r i b u t o r markups, s h i p p i n g c o s t s , and o t h e r p e r t i n e n t i n f o r m a t i o n . These
employees a r e r e s p o n s i b l e f o r e n s u r i n g t h a t s p e c i a l o r d e r s a r e a c c e p t e d o n l y
f o r items of merchandise a u t h o r i z e d and w i t h i n t h e p r e s c r i b e d p r i c e l i m i t a t i o n s .
CUSTOMER SERVICES CLERK PS-2091-6:   (cont 'd)

Incumbents at this level are responsible for majntaining all actjons and
notations in an open special order file. They accomplish necessary vendor
follow up action and notify customers of merchandise arrival.

In cases where merchandise is refused by the customer, the Customer Services
Clerk contacts the vendor and arranges for the return or exchange of the
merchandise.

LAYAWAY SERVICE:

Incumbents receive the merchandise to be placed on layaway; prepare the
layaway ticket and attach it to the merchandise; accept and ring up the
initial deposit; and give one copy of the layaway ticket to the customer
and file the duplicate copy for future use. Incumbents are responsible
for advising customers of payment plan dates and for collecting interim
and final payments. They notify customers of delinquent payments and
return merchandise to the sales area when payments are not made.

REFUKDS AND ADJUSTMENTS:

Incumbents ensure that the policy "satisfaction guaranteed" is achieved by
extending courtesy and assistance to all curtorners and making refunds or
adjustments on all merchandise in cases of customer dissatisfaction. In-
cumbents arrange for repair or replacement of defective merchandise.

GIFT-WRAPPING SERVICE:

Incumbents wrap gifts or supervise lower-grade personnel in the performance of
gift-wrapping duties. They ensure that wrapping procedures, prices charged,
and materials used are in conformance with established guidelines.

DEFERRED PAYMENT PLAN:

Incumbents process deferred payment plan transactions for authorized military
personnel who wish to purchase uniform items. These employees advise the
customer of payment due dates and maintain control documents until final payment
is made.

Customer Services Clerks may assist management in the administration of customer
relations programs. Incumbents may also administer agency-type agreement services

Duties also include performing information clerk services to store customers
and providing authorized information by telephone.

Other duties may include the sale of personalized greeting cards and stationery
and providing flower and telegram services. Hunting and fishing licenses may
be sold by the incumbent. Incumbent may also provide key-making services,
car/television rental, and film-processing services.
CUSTOP1F.R SERVICES    CLERK P S - 2 0 9 1 - 6 : (cont'd)

SUPERVlSORY CONTROLS:

Duties a r e pcrforrned i n d e p e n d e n t l y with l i t t l c supervisory assistance.
                            DoD NAF PATRON SERVICES
                             JOB-GRADING STANDARD
                        DEPARTMENT SUPERVISOR PS-2091-7

DUT'IES AND RESPONSIBILITIES:

Department Supervisors assist customers in selecting merchandise and answering
questions in regard to merchandise location, manufacturer, quality, use, and
price. They resolve customer complaints and arrange adjustments or refunds
and answer sensitive questions regarding established policy, type of mer-
chandise available, price limitations, and identification requirements.

At this level, employees supervise and train an assigned staff of supervisory
and nonsupervisory sales personnel. They provide instruction in selling
methods, customer assistance, stock replenishment, counting and ordering
merchandise, housekeeping, and maintenance of accountability. They ensure
that Sales Clerks accomplish their duties efficiently and in accordance with
established policies and procedures. Incumbents counsel employees and advise
                                                           .  .
and assist management in related matters of personnel administration.

Department Supervisors are responsible for accomplishing maximum merchandising
of items in one or more departments. They personally accomplish or supervise
work in the following retail areas.

-MERCHANDISE PRESENTATION:

Setting up displays; maintaining displays; ensuring that stock is correctly
and neatly arranged according to size, color, and brand; and assuring proper
stock rotation to preclude the sale of old or shopworn merchandise.

-ACCOUNTABILITY AND SECURITY:

Maintaining stock control records; monitoring merchandise transfers and stock
counts to preclude document accountability errors; assisting in the supervision
of inventories; advising management of suspected or reported shoplifting
incidents; and enforcing fire and safety requirements in an assigned area.

-MAINTENANCE OF IN-STOCK CONDITIOK:

Monitoring the preparation of branch requirements reports; ensuring timely and
accurate stock counts; submitting emergency requisitions as required; advising
management of irregular stock levels; and proposing solutions.



Inspecting stock, fixtures, and floors in an assigned area and instructing
employees in the proper correction of deficiencies.

-PROMOTIONAL SIGNING:

Originating promotional signs in coordination with sales and special events;
submitting signs for management approval; instructing employees in proper use
and display of signs; and replacing signs as required.
DEPARTMENT SUPERVISOR PS-2091-7 (cont'd)



Checking prices on merchandise to ensure that amounts listed are correctly
marked and all merchandise has a price tag or label firmly attached and
instructing employees in price-marking procedures when corrections or changes
are required.

Incumbents are frequently called upon to provide full technical advice relating
to the merchandising of retail items within their area of responsibility.
Department Supervisors are called upon to assist in solving problems of store
operations; to assist in formulating new operations plans; and to implement
assigned plans.

Department Supervisors are responsible for the complete training of employees
assigned to their departments. Training includes the initial orientation of
new employees; on-the-job training; group-study course training; and special
training (for example, seasonal clothing clinics and procedural changes).
                           DoD NAF PATRON SERVICES
                            JOB-GRADING STANDARD
                            DESK CLERK PS-1176-3

DUTIES AND RESPONSIBILITIES:

-Registers guests and assigns rooms

-Issues room key and, as required, escorts guests to rooms.

-Date stamps, sorts, and racks incoming mail and messages.

-Transmits and receives messages, using equipment such as teletype, telephone,
and switchboard.

-Calculates and posts all charges to patrons' accounts and balances totals with
control records.

-Completes housekeeping reports.

-Keeps records of rooms occupied and guests' accounts; presents statements to
departing guests; and receives payment for room charges.

-Makes and confirms reservations

-May sell convenience items, such as tobacco, candy, and newspapers.

SUPERVISORY CONTROLS:

Thc work is performed independently, with supervisory assistance provided as
necessary.
                                                   A
                                             DoD N F PATRON SERVICES
                                              JOB-GRADING STANDARD
                                          EXCHANGE DETECTIVE PS-0083-5

DUTIES AND RESPONSIBILITIES:

Exchange D e t e c t i v e s m a i n t a i n c o n t i n u a l s u r v e i l l a n c e t h r o u g h o u t r e t a i l , f o o d ,
and s e r v i c e s e l l i n g and stockroom a r e a s t o p r e v e n t o r d e t e c t s h o p l i f t i n g o r
o t h e r i l l e g a l / d i s h o n e s t a c t s . They a t t e m p t t o d e t a i n s u s p e c t e d i n d i v i d u a l s
u n t i l t h e a r r i v a l of p r o p e r a u t h o r i t i e s and p r e p a r e r e q u i r e d r e p o r t s r e l a t i n g
to i l l e g a l incidents.

Incumbents p e r i o d i c a l l y review merchandise t o i n s u r e p r o p e r p r i c i n g ; check
f i t t i n g room c o n t r o l s ; check i n t e r n a l and e x t e r n a l p h y s i c a l s e c u r i t y ; s c r u t i -
n i z e employees ' a c t i v i t i e s t o d e t e c t p i l f e r a g e o r c o l l u s i o n ; and monitor
e l e c t r o n i c s h o p l i f t i n g d e t e c t i o n d e v i c e s , where i n s t a l l e d .

SUPERVISORY CONTROLS:

Exchange D e t e c t i v e s o p e r a t e under g e n e r a l s u p e r v i s i o n and a c t a u t h o r i t a t i v e l y
on m a t t e r s under t h e i r cognizance. However, s u p e r v i s o r y a s s i s t a n c e is a v a i l -
a b l e i n u n u s u a l o r complex s i t u a t i o n s .
                             DoD NAF PATRON SERVICES
                              JOB GRADING STANDARDS
                        IDENTIFICATION CHECKER PS-0085-3

DUTIES AND RESPORSIBILITIES:

In~umbentsin these positions are assigned Lo activities where the military
commander requires the checking/identifiction of customers in civilian attire
prior to entering. These positions may be authorized by KAF management during
operating periods, for the purpose of customer entrance and exit surveillance
in addition to the checking of identification cards.

Incumbents are required to refuse admittance to individuals who are not author-
ized privileges. In these situations, Identification Checkers explain the
policy regarding authorized patronage and must exercise tact and courtesy in
refusing admittance.   As dictated by local policy, they enforce local restric-
tions such as "no-smokingn regulations.

Incumbents may direct customers to selling areas and furnish information
regarding the location of merchandise, cashier's cage, manager's office,
and customer service area. Incumbents provide information regarding the
location of other facilities, such as the base/post/station cafeteria, snack
bar, service station, barber shop, concession activities, and recreation facil-
ities.

These employees observe the packages of departing patrons to ensure that pur-
chases have been properly bagged and that large items of merchandise are tag-
ged to indicate that the item was properly purchased. Incumbents may monitor
packaging at checkout points to assure that established packaging procedures
are being followed.

Identification Checkers shall maintain assigned entrances and/or exits in a
clean and orderly manner. They may assist in closing the facility to include
checking window and door locks; inspecting the premises for fire hazards; and
turning off lights and other electrical equipment.

Incumbents assist sales personnel in the identification and count of merchandise
for inventory purposes, as required. These employees may distribute flyers or
handouts regarding special events, such as sales and changes in operating hours
to incoming and outcoming customers.

SUPERVISORY CONTROLS:

The incumbent receives specific guidance and supervision from higher-grade
employees. Assistance is always available in the performance of assigned
tasks.
                                                DoD NAF PATRON SERVICES
                                                 JOB-GRADING STANDARD
                                                 LODGE HOST PS-1173-7

DUTIES AND RESPOKSTEILITLES:

-Ensures t h e e f f i c i e n t o p e r a t i o n of t h e l o d g e

- M a i n t a i n s r e g i s t r a t i o n l o g of n l ? g u e s t s b i l l e t e d , c o l l e c t s money, and i s s u e s
r e c e i p t s f o r a l l rooms r e n t e d .

- M a i n t a i n s r e s e r v a t i o n l o g of a l l r e q u e s t s f o r f u t u r e occupancy and answers
l e t t e r s p e r t a i n i n g t o advance r e s e r v a t i o l ~ s .

-Assigns and e s c o r t s g u e s t s t o t h e i r rooms, e x p l a i n s f a c i l i t i e s a v a i l a b l e , and
checks rooms f o r s u f f i c i e n t l i n e n s and s u p p l i e s .

- P r o v i d e s a d e q u a t e s t a f i i n g f o r a l l a r e a s of r e s p o n s i b i l i t y .

-Keeps r e c o r d s and p r e p a r e s r e p o r r s p e r t a i n i n g t o t h e o p e r a t i o n .

- M a i n t a i n s c u s t o d y or s u p p l i e s , f u r n i t u r e , and equipment

- A s s i s t s i n t h e proc-urernent of s u p p l i e s a n d equipmrnt

SUPERVISORY CONTROLS:

The incumbent performs d a i l y t a s k s j n d e p e n d e n t l p , w i t h s u p e r v i s o r y a s s i s t a n c e
a v a i l a b l e f o r unusual s i t u a t i o n s .
                                                  A
                                           DoD Y F PATRON SERVICES
                                             JOB-GRADING STANDARD
                                         MOBILE SALES CLERK PS-2091-5

DUTIES AND RESPONSIBILITIES:

The Mobile S a l e s C l e r k o p e r a t e s a mobile u n i t f o l l o w i n g a predetermined r o u t e ;
a p p l i e s knowledge of b a s e / p o s t and commercial d r i v i n g r e g u l a t i o n s and roads
w i t h i n t h e p r e s c r i b e d a r e a ; and a s s u r e s t h e mobile u n i t ' s s e r v i c e a b i l i t y
through i n s p e c t i o n of t h e t i r e s , l i g h t s , b r a k e s and gas and o i l l e v e l . I n -
cumbents may perform emergency r e p a i r s o r minor maintenance such a s changing
t i r e s , i n s t a l l i n g l i g h t b u l b s , f u s e s , and t i r e c h a i n s . O p e r a t o r s e n s u r e t h a t
p r e s c r i b e d r o u t e s a r e followed and t h a t s c h e d u l e d s t o p s a r e made on a t i m e l y
bas i s .

RETAIL AYD FOOD SERVICE:

The Mobile S a l e s C l e r k s e l l s food snack items and l i m i t e d r e t a i l items t o
a u t h o r i z e d customers. Food items normally c o n s i s t of h o t and c o l d b e v e r a g e s ,
wrapped sandwiches, p a s t r i e s , f r a n k f u r t e r s , and hamburgers. R e t a i l i t e m s
i n c l u d e p r i m a r i l y e s s e n t i a l items and c i g a r e t t e s , candy, and gum.

Mobile S a l e s C l e r k s e n s u r e t h a t s t a n d a r d p r i c e s and p o r t i o n s a r e a p p l i e d and
t h a t a c l e a r l y v i s i b l e p r i c e l i s t o r menu board i s a v a i l a b l e t o c u s t o m e r s .
They r e q u i s i t i o n food and r e t a i l items on a d a i l y b a s i s ; s t o c k t h e mobile
u n i t d a i l y ; a s s u r e t h a t a d e q u a t e s t o c k l e v e l s a r e on hand t o meet a n t i c i p a t e d
d a i l y demands, c o l l e c t money, r i n g t h e r e g i s t e r , and make change; m a i n t a i n a
change fund; count d a i l y c a s h r e c e i p t s , m a i n t a i n f o o d / r e t a i l merchandise s t o c k
r e c o r d s ; and p r e p a r e d a i l y r e p o r t s .

Mobile S a l e s C l e r k s o b s e r v e and comply w i t h s a n i t a t i o n , f i r e , s a f e t y , and
s e c u r i t y r e g u l a t i o n s and p r o c e d u r e s and perform r o u t i n e c l e a n i n g n e c e s s a r y
f o r t h e s a n i t a r y o p e r a t i o n o f t h e mobile u n i t . Efobile S a l e s C l e r k s s e r v i n g
food items a r e r e q u i r e d t o p a s s a food h a n d l e r s p h y s i c a l examination.
                          DoD NAF PATRON SERVICES
                            JOB-GRADING STANDARD
                        PACKAGE STORE CLERK PS-2091-2

DUTIES AND RESPONSIBILITIES:

-Checks merchandise for proper price marking; rings up the sale on a cash
register; receives money, checks, or charges for purchases; and makes change
for the customer. Also ensures that all checks and charge slips are properly
filled out and endorsed. Completes sale by bagging the items purchased unless
baggers are available.

-Ensures availability of a correct master copy of all prices and codes of mer-
chandise. Verifies that cusiomer's name does not appear on dishonored check
list.

-Provides management wiLh information concerning customer requests, complaints,
price-marking problems, damaged merchandise, and fast- or slow-moving items.

-May answer questions as to location and brands or items in stock. Ensures
that all policies pertaining to the sale of alcoholic beverages and cigarettes
are complied with and that merchandise is sold only Lo authorized personnel.

-Assists in periodic inventories as well as in stocking shelves.   Assists in
maintaining cleanliness and general appearance of store.

SUPERVISORY CONTROLS:

Incumbents follow specific guidelines and directions provided by the Package
Store Manager or other higher-grade employee.
                                         DoD NAF PATRON SERVICES
                                           JOB-GRADING STANDARD
                                   PARKING LOT ATTENDANT PS-0085-1

DUTIES AND RESPONSIBILITIES:

The incumbent s e r v e s a s a p a r k i n g l o t a t t e n d a n t , and p a t r o l s t h e p a r k i n g l o t
t o p r e v e n t t h e f t s from c a r s . The Incumbent s h a l l b e t a c t f u l and c o u r t e o u s i n
denying admission t o t h o s e n o t e l i g i b l e t o u s e t h e p a r k i n g l o t .

SUPERVISORY CONTROLS:

The incumbent f o l l o w s s p e c i f i c i n s t r u c t i o n s governing u s e of t h e p a r k i n g l o t .
                                            DoD NAF PATRON SERVICES
                                             JOB-GRADING STANDARD
                                       PEXSOXAL SERVICES CLERK PS-2091-0

PERSONAL SERVICES CLERK PS-2091-1:

DUTIES AND RESPONSIBILITIES:

The P e r s o n a l S e r v i c e s C l e r k PS-I a s s i s t s a h i g h e r - g r a d e employee i n t h e o p e r a -
t i o n of a c o i n - o p e r a t e d laundry and d r y - c l e a n i n g a c t i v i t y . The incumbent a d v i s e s
customers jn t h e p r o p e r u s e of a l l equipment; a s s i s t s and a d v i s e s customers i n
t h e u s e of d e t e r g e n t s and c l e a n i n g a g e n t s , l o a d i n g of laundry and d r y c l e a n i n g
machines, and s p o t t i n g t e c h n i q u e s ; and o p e r a t e s d r y c l e a n i n g and p r e s s i n g e q u i p -
ment, a s r e q u i r e d . The a t t e n d a n t m a i n t a i n s r e q u i r e d s a n i t a t i o n and c l e a n l i n e s s
of t h e f a c i l i t y and machines; c l e a n s and wipes i n t e r i o r and e x t e r i o r s u r f a c e s of
w a s h e r s , d r y e r s , d r y c l e a n e r s , and steam p r e s s e s ; removes accumulation of l i n t
and d i r t from a l l moving p a r t s ; removes and c l e a n s s c r e e n from c l o t h e s d r y e r s ;
and, d u r i n g t h e s u p e r v i s o r ' s a b s e n c e , removes, c l e a n s , and r e p l a c e s t h e f i l t e r
c a r t r i d g e s of d r y - c l e a n i n g machines a s p r e s c r i b e d by t h e m a n u f a c t u r e r .

PICK-UP-POINT ACTIVITY:

The P e r s o n a l S e r v i c e s C l e r k a s s i s t s a h i g h e r g r a d e employee i n t h e o p e r a t i o n
of a l a u n d r y and d r y - c l e a n i n g pick-irp-point a c t i v i t y . The incumbent w a i t s on
customers and a c c e p t s l a u n d r y , d r y c l e a n i n g , garments f o r t a i l o r i n g , and shoes
f o r r e p a i r ; and assembles, marks, b a g s , and p l a c e s on r a c k s t h o s e items r e t u r n e d
from t h e p r o c e s s o r . The incumbent. i n s p e c t s garments f o r t e a r s and r i p s , burns
o r s c o r c h marks, worn o r f r a y e d m a t e r i a l , broken z i p p e r s , and m i s s i n g b u t t o n s
p r i o r t o p r o c e s s i n g and may perform t h e same i n s p e c t i o n upon r e t u r n of t h e
garment from t h e p r o c e s s o r . Garments r e c e i v e d from t h e p r o c e s s o r t h a t do
n o t meet q u a l i t y s t a n d a r d s a r e r e p o r t e d t o t h e s u p e r v i s o r . The incumbent
m a i n t a i n s r e q u i r e d c l e a n l i n e s s of t h e a c t i v i t y and complies w i t h f i r e ,
s a f e t y , and s e c u r i t y r e g u l a t i o n s .

SUPERVISORY CONTROLS:

A f t e r i n i t i a l o r i e n t a t i o n , t h e incumbent performs t a s k s w i t h l i t t l e s u p e r v i s o r y
a s s i s t a n c e . However, f o r new o r u n u s u a l a s s i g n m e n t s , a s s i s t a n c e is r e a d i l y
available.

PERSONAL SERVICES CLERK PS-2091-2

DUTIES AND RESPONSIBILITIES:

The P e r s o n a l S e r v i c e s C l e r k PS-2 performs t h e same d u t i e s i n t h e o p e r a t i o n of a
c o i n - o p e r a t e d laundry and d r y - c l e a n i n g s e r v i c e a s l i s t e d f o r t h e PS-1 incumbent.
A d d i t i o n a l r e s p o n s i b i l i t i e s a s s i g n e d a t t h i s g r a d e l e v e l i n c l u d e m a i n t a i n i n g of
a cash/change fund, r e s o l v i n g minor customer c o m p l a i n t s , and making a d j u s t m e n t s ;
opening and c l o s i n g t h e a c t i v i t y i n accordance w i t h e s t a b l i s h e d o p e r a t i n g h o u r s ;
and s u p e r v i s i n g one o r two lower-grade P e r s o n a l S e r v i c e s C l e r k s , a s may be
required.
a   PERSONAL SERVICES CLERK PS-2091-2: (cont'd)

    PICK-UP-POINT ACTIVITY:

    The Personal Services Clerk PS-2 performs the same duties in the operation of
    a laundry and dry-cleaning pick-up-point service facility as listed for the
    PS-1 incumbent. In addition to the duties listed at the lower grade level,
    the Personal Services Clerk PS-2 maintains a cash fund and counts cash receipts;
    conducts inventories; resolves minor customer complaints and makes adjustments;
    and opens and closes the activity in accordance with established operating
    hours. The incumbent may also supervise one or two lower-grade Personal Ser-
    vices Clerks.

    SUPERVISORY CONTROLS:

    The incumbent performs assigned tasks jndependently, with little supervisory
    assistance.
                                                  A
                                             DoD N F PATRON SERVICES
                                              JOB-GRADING STANDARD
                                             PHOTOGRAPHER PS-1060-6

DUTIES AND RESPONSIBILITIES:

-Takes p o r t r a i t , group, and news photographs u s i n g a v a r i e t y of p h o t o g r a p h i c
equipment. For p o r t r a i t p h o t o g r a p h s , e n s u r e s t h a t background and l i g h t i n g are
adjusted properly.

-Advises customers of c o s t and d e l i v e r y t i m e .




-Maintains a d e q u a t e s t o c k s of p h o t o g r a p h i c s u p p l i e s and i n i t i a t e s r e q u i s i t i o n s
t o replenish stocks.

-Maintains c l e a n l i n e s s i n t h e work a r e a

-Determines c h a r g e s f o r f i n i s h e d work and may a c c e p t payment.

SUPERVISORY CONTROLS:

The incumbent performs a s s i g n e d t a s k s i n d e p e n d e n t l y w i t h s u p e r v i s o r y review of
completed assignments f o r a c c e p t a b i l i t y of r e s u l t s and q u a l i t y of f i n i s h e d
product.

Note: Other jobs t h a t c o n t a i n s i m i l a r b a s i c d u t i e s t h a t s i g n i f i c a n t l y exceed
o r f a l l s h o r t of t h o s e c i t e d above s h a l l be a p p r o p r i a t e l y c l a s s i f i e d above
o r below t h i s e s t a b l i s h e d PS-6 g r a d e l e v e l , w i t h t h e r a t i o n a l e f o r t h e g r a d e
s e l e c t e d documented and a t t a c h e d t o t h e p o s i t i o n d e s c r i p t i o n .
                                                        A
                                                   DoD N F PATRON SERVICES
                                                    JOB-GRADING STANDARD
                                             RECREATION AID/ASSISTANT PS-0189-0


I1       GENERAL STATEMENT:

         T h i s s e r i e s c o v e r s p o s i t i o n s c o n t a i n i n g l i m i t e d a s p e c t s of r e c r e a t i o n work
         i n KAF r e c r e a t i o n a c t i v i t i e s . Such work r e q u i r e s a p r a c t i c a l u n d e r s t a n d i n g
         of one o r more a r t s and c r a f t s , s p o r t s , cotnmunity c e n t e r s , youth c e n t e r s , o r

II       o t h e r r e c r e a L i o n a 1 a c t i v i t i e s and s k i l l i n t h e maintenance and u s e of
         r e l a t e d m a t e r i a l s and equipment.

         EXCLUSIONS:

         - P o s i t i o n s f o r which t h e pararnounL requirement is a p r o f e s s i o n a l knowledge of
         t h e p r i n c i p l e s and t e c h n i q u e s of r e c r e a t i o n f o r t h e purpose of e v a l u a t i n g t h e
         needs o r d e s i r e s of program p a r t i c i p a n t s , and p l a n n i n g , o r g a n i z i n g and
         administering recreation a c t i v i t i e s .                           P
                                                                        (See O M P o s i t i o n C l a s s i f i c a t i o n S t a n d a r d s
         (PCS) f o r R e c r e a t i o n S p e c i a l i s t , GS-188, i n OM "PCS" ( r e f e r e n c e ( h ) ) f o r UA
                                                                                    P
         grade l e v e l d e t e r m i n a t i o n . )

         - P o s i t i o n s concerned w i t h i n s t r u c t i n g i n a r e c r e a t i o n a l c r a f t , hobby, o r s p o r t -
         i n g a c t i v i t y when t h e e s s e n t i a l q u a l i f i c a t i o n f o r t h e performance of t h e s e d u t i e s
         i s a knowledge and u n d e r s t a n d i n g of t h e p r i n c i p l e s and t e c h n i q u e s of i n s t r u c t i o n .
         (See OPM PCS f o r I n s t r u c t o r p o s i t i o n s , GS-1712 i n r e f e r e n c e ( h ) f o r UA g r a d e
         level determination.)

         - P o s i t i o n s t h a t i n c l u d e a s a Daramount requirement s k i l l s i n a recognized         -
         t r a d e o r c r a f t t h a t i s , automotive r e p a i r , c a r p e n t r y , e l e c t r o n i c s , o r o t h e r
                                                        P
         s i m i l a r a c t i v i t i e s ) . (See F M Supplement 512-1 r e f e r e n c e ( f ) .

         - P o s i t i o n s f o r which t h e paramount requirement is t h e c a r e and development of
         c h i l d r e n i n t h e absence of t h e i r p a r e n t s . (See DoD N F Job Grading S t a n d a r d
                                                                                  A
         f o r C h i l d Care A t t e n d a n t , PS-0189.)

         TITLES :

         P o s i t i o n s covered by t h i s s t a n d a r d s h a l l be t i t l e d i n accordance w i t h t h e
         following:

         RECREATION AID           -   p o s i t i o n s e v a l u a t e d a t t h e PS-4 l e v e l o r below.

         RECREATION ASSISTANT - p o s i t i o n s evalu.ated a t t h e PS-5 l e v e l o r above.

         A p a r e n t h e t i c a l s u f f i x may be used f o r R e c r e a t i o n Aid and R e c r e a t i o n A s s i s t a n t
         p o s i t i o n s a t t h e PS-4 l e v e l and above when i t i s b e l i e v e d t h a t a c l e a r e r
         d i s t i n c t i o n of t h e k i n d o f work performed i s n e c e s s a r y , f o r example R e c r e a t i o n
         Aid (Bingo) o r R e c r e a t i o n A s s i s t a n t (Youth C e n t e r ) . I n some c i r c u m s t a n c e s , a
         R e c r e a t i o n Aid p o s i t i o n a t t h e PS-3 l e v e l may r e q u i r e p a r t i c u l a r s k i l l s o r
         q u a l i f y i n g e x p e r i e n c e , a s i n t h e c a s e of L i f e g u a r d p o s i t i o n s . I n t h o s e c a s e s ,
         a p a r e n t h e t i c a l s u f f i x may b e u s e d f o r PS-3 p o s i t i o n s ( f o r example, R e c r e a t i o n


     a   Aid ( L i f e g u a r d ) ) .
RECREATION AID/ASSISTANT PS-0189-0:                          (cont'd)

GRADE LEVEL DETERMINATION:

The example of work assignments c o n t a i n e d i n t h i s s t a n d a r d a r e o n l y i l l u s t r a t i v e
o f each g r a d e l e v e l and a r e n o t a l l i n c l u s i v e .

P o s i t i o n s t h a t meet minimal s u p e r v i s o r y p o s i t i o n c r i t e r i a f o r s u p e r v i s o r s
s h a l l be graded and t i t l e d by r e f e r e n c e t o t h e DoD j o b - g r a d i n g g u i d e f o r
                               S
s u p e r v i s o r s o v e r A and PS p o s i t i o n s .

RECREATION A I D PS-0189-1:

SUPERVISORY CONTROLS:

New work a s s i g n m e n t s , p r o c e d u r e s , o r c o n d i t i o n s a r e t h o r o u g h l y e x p l a i n e d by
t h e s u p e r v i s o r . Once assignments have been l e a r n e d , employees may work w i t h o u t
c o n t i n u o u s s u p e r v i s i o n a t t h e work s i t e , b u t a s u p e r v i s o r i s always a v a i l a b l e
t o p r o v i d e a d v i c e and a s s i s t a n c e .

DUTIES AND RESPONSIBILITIES:

-Performs a l i m i t e d v a r i e t y of s i m p l e , r e p e t i t i v e d u t i e s i n a hobby o r c r a f t
shop o r o t h e r r e c r e a t i o n a l environment ( f o r example, gymnasium, s p o r t s f i e l d ,
o r golf course).

- I s s u e s r e a d i l y r e c o g n i z e d o r marked items (such a s g o l f c l u b s , t e n n i s r a c k e t s ,
o a r s , and o t h e r s p o r t i n g equipment, t o o l s , and l i f e p r e s e r v e r s ) t o a u t h o r i z e d
p a t r o n s . Checks f o r p r o p e r p a t r o n i d e n t i f i c a t i o n p r i o r t o i s s u e and o b t a i n s
s i g n a t u r e f o r it ems .

-Receives loaned-out i t e m s ; v i s u a l l y i n s p e c t s them f o r obvious damage and com-
p l e t e n e s s and n o t i f i e s p a t r o n and s u p e r v i s o r of damaged i t e m s . Cleans and
r e t u r n s items t o p r o p e r s t o r a g e a r e a .

-Performs g e n e r a l housekeeping d u t i e s , such a s sweeping, d u s t i n g , a r r a n g i n g
c h a i r s , t a b l e s , and d i s p o s i n g of t r a s h . May o p e r a t e household-type washer
and d r y e r t o c l e a n and d r y a t h l e t i c equipment.

RECREATION AID PS-0189-2:

SUPERVISORY CONTROLS:

New work a s s i g n m e n t s , p r o c e d u r e s ,   o r c o n d i t i o n s a r e t h o r o u g h l y e x p l a i n e d by
t h e s u p e r v i s o r . Once a s s i g n m e n t s   have been l e a r n e d , employees may work w i t h o u t
d i r e c t , continuous supervision a t                 t h e work s i t e , b u t a d v i c e and a s s i s t a n c e i s
r e a d i l y a v a i l a b l e when unusual o r         d i f f i c u l t problems a r i s e .

DUTIES AND RESPONSIBILITIES:

-Performs a v a r i e t y of r o u t i n e d u t i e s i n a hobby o r c r a f t shop o r i n o t h e r
r e c r e a t i o n a l environment such a s a gymnasium, s p o r t s f i e l d , o r g o l f c o u r s e .
R e c r e a t i o n Aids a t t h e PS-2 l e v e l perform a g r e a t e r v a r i e t y of d u t i e s t h a n do
R e c r e a t i o n Aids a t t h e PS-1 l e v e l and have more i n t e r a c t i o n w i t h p a r t i c i p a n t s
RECREATION AID/ASSISTANT PS-0189-2:   [cont ' d)

in the recreation program. However, for a portion of the time, workers at
this level may also perform duties identical to those described at the PS-0189-1
level.

-Answers program               questions pertaining to facilities available,
hours of operation, eligibility requirements, and similar nontechnical
questions. Informs patrons of safety rules and regulations.

-Issues, receives, and sells or rents merchandise, sports equipment, or tools
when no specialized knowledge of the operation or use of such equipment is
necessary. Maintains a small change fund and may operate a cash register.
Keeps inventory records and notes reorder points. Informs supervisor of need
to reorder.

-Assists in supervising groups of children in a simple structured or unstructured
playground or indoor game room activity. This work primarily involves keeping
order, encouraging children to participate in activities, and ensuring their
safety.

-In connection with other ongoing activities, the incumbent may assist a higher-
grade employee by operating a slide projector, phonograph, or tape recorder.

RECREATION AID PS-0189-3:

SUPERVISORY CONTROLS:

New work assignments are explained in detail and are performed under close
supervision. The incumbent works under general supervision, however, guidance
and assistance are available when unusual or difficult problems arise.

DUTIES AND RESPONSIBILITIES:

Recreation Aids at the PS-3 level exercise a greater degree of responsibility
and independence in working with recreation program participants than do
Recreation Aids at the PS-2 level. Incumbents are required to have a basic
knowledge of the rules and practices of the recreational activity in which
they work.

-Keeps schedules of athletic events or tournaments and posts individual or
team scores.

-Accepts reservations for facility use by patrons; collects fees, accounts for
money collected, maintains record of material used, number of patrons, and
other required information.

-Operates or demonstrates the proper use of simple tools and equipment (for
example, power and hand tools, ceramic firing kiln, and black-and-white photo
enlarger). Ensures that patrons observe safety rules and regulations.

Assignments include a variety of tasks at a level described below:
    RECREATION ATD/ASSISTANT PS-089-3:   (cont'd)

    In a Bowling Facility:

         Reserves bowling lanes, rents shoes, provides score sheets, accepts payment,
    and accounts for cash. Advises patrons of rules and regulations within the
    bowling facility. May sell bowling equipment and accessories.
I   In a Ringo Program:

         Sells bingo cards and collects and accounts for cash. Ensures that only
    authorized members play, explains rules to new members, and "calls" bingo
    game.

    In a Swimming Facility (pool or lake):

         Continuously observes swimming area to ensure safety of patrons. Rescues
    swimmers in trouble and promptly administers first aid as needed. Maintains
    c1e.anliness of pool, pool decks, and facilities. Periodically checks for
    chlorine and alkaline content. Alerts supervisor to problems with pool equip-
    ment or chemical levels. Incumbent must possess a current Senior Lifesaving
    Certificate.

    In a Community or Youth Center:

         In accordance with supervisor's instructior~s,prepares facility for
    scheduled activities such as dances, shows, and competitions. Assembles and
    sets up decorations, assists in preparing and serving refreshments, and ensures
    that safety rules and regularions are observed. Maintains bulletin boards and
    provides information to center users about available facilities, activities,
    and forthcoming events.

    RECREATION AID PS-0189-4:

    SUPERVISORY CONTROLS:

    Work is performed independently, however, supervisory assistance is available
    when difficult problems arise.

    DUTIES AYD RESPONSIBILITIES:

    Recreation Aids at the PS-4 level are required to have an understanding of the
    basic purpose of the recreation activity involved and a working knowledge of its
    rules and practices. Incumbents exercise judgement in applying well-established
    policies and procedures.

    Assignments include a variety of tasks at a level described below:

    In a Bowling Facility:

         As the Kight or Weekend Operator, is responsible for counter control
    operation that includes assignment of bowling lanes, shoe rental, and col-
    lecting and accounting for cash. Sells shoes, bowling balls, and other
    accessories.
I@   RECREATION AID/ASSISTANT                  PS-0189-4:           (cont'd)

     M a i n t a i n s o r d e r and e n s u r e s t h a t bowling l a n e s and p a t r o n a r e a s a r e c l e a n e d
     b e f o r e c l o s i n g . Notes r e p a i r s f o r s u p e r v i s o r ' s a t t e n t i o n and completes n e c e s -
     sary reports.

1    I n a Bingo Program:

              R e s p o n s i b l e f o r t h e e f f i c i e n t and o r d e r l y o p e r a t i o n of bingo games.
     P r e p a r e s t h e bingo program and s e t s up bingo p r i z e s , c a r d d i s p l a y s , and e q u i p -
     ment. Maintains bingo c a r d and game c o n t r o l s and p r e p a r e s r e q u i r e d r e p o r t s .

     Awards p r i z e s and m a i n t a i n s s u p p l y o f p r i z e s . I s r e s p o n s i b l e f o r s e c u r i n g
     equipment and s u p p l i e s upon c o m p l e t i o n of game and f o r a c c o u n t i n g f o r c a s h .
     May " c a l l " b i n g o games.

1    I n a Swimming F a c i l i t y :         ( p o o l , l a k e , o r ocean beach)

               -Continuously o b s e r v e s swimming a r e a t o e n s u r e s a f e t y of p a t r o n s ; r e s c u e s
     swimmers i n t r o u b l e and promptly a d m i n i s t e r s f i r s t a i d a s needed; and c a l l s f o r
     medical a s s i s t a n c e when needed.                Incumbent must p o s s e s s a c u r r e n t S e n i o r
     L i f e s a v i n g C e r t i f i c a t e . The p r i m a r y d i s t i n g u i s h i n g f a c t o r between p o o l and
     l a k e l i f e g u a r d s a t t h e PS-3 l e v e l and t h o s e a t t h e PS-4 l e v e l i s t h e indepen-
     dence of o p e r a t i o n .            (At PS-4, t h e incumbent i s u s u a l l y a s o l e g u a r d ) .

          -Awareness of ocean c o n d i t i o n s and a l e r t i n g swimmers t o p o s s i b l e rough
     water o r hazards.

              -May o p e r a t e w a t e r pumps and c o n t r o l chemical a d d i t i v e s t o e n s u r e pool
     w a t e r meets s p e c i f i e d s t a n d a r d s .

          -When u n s a f e environmental o r h e a l t h c o n d i t i o n s e x i s t , informs s u p e r v i s o r
     and recommends c l o s i n g swimming a r e a u n t i l s a f e c o n d i t i o n s p r e v a i l .

     I n a Community o r Youth C e n t e r :

              R e s p o n s i b l e f o r o r d e r l y o p e r a t i o n of f a c i l i t y d u r i n g a s s i g n e d s h i f t .
     Ensures t h a t o n l y a u t h o r i z e d p a t r o n s u s e f a c i l i t y . Accepts r e s e r v a t i o n s f o r
     u s e of f a c i l i t y ; c o o r d i n a t e s w i t h groups o r p a t r o n s who p l a n t o u t i l i z e f a c i -
     l i t y ; and c o l l e c t s and a c c o u n t s f o r f a c i l i t y u s e f e e s . Checks i n v e n t o r i e s of
     s u p p l i e s and r e c r e a t i o n equipment and p r e p a r e s r e q u i s i t i o n s f o r needed expen-
     d a b l e i t e m s . Ensures t h a t p r e p a r a t i o n s have been made f o r s c h e d u l e d a c t i v i -
     t i e s ( f o r example, t h a t f u r n i t u r e has been d r r a n g e d a p p r o p r i a t e l y and t h a t
     needed s u p p l i e s and equipment a r e on h a n d ) .

     RECREATION ASSISTANT PS-0189-5:

     The PS-5 l e v e l R e c r e a t i o n A s s i s t a n t may o p e r a t e under e i t h e r one of t h e s u p e r -
     v i s o r y c o n t r o l s d e s c r i b e d below a c c o r d i n g t o t h e d u t i e s performed.
RECREATION ASSISTANT PS-0189-5: (cont'd)

SUPERVISORY CONTROLS:

Recrcation Assistants having duties and responsibilities equivalent to those
described below operate independently, with supervisory assistance available
when unusual situations arise.

DUTIES AND KESPONSlBILITIES:

In a Swimming Facility:

     Perforrr~swork in a swimming program, including instruction in various
swimming styles and basic diving. Performs routine duties of safeguarding
swimmers. In the event of a swimming accident, takes appropriate emergency
action and completes appropriate accident reports. Enforces water safety
rules, and performs water tests.    Flust possess Water Safety Instructor
certificate or equivalent as well as a current Senior Lifesaving Gcrtificate.

In a Bowling Facility:

     Ensures the smooth operation of a bowling facility at night or on week-
ends, includi-ng the snack bar, pro-shop, lane assignments, and equipment rental.
Ensures the proper operation of the pinsetting equipment and the security of
the facility. Prepares reports as required.



SUPERVISORY CONTROLS:

With a supervisor available in the immediate area, the incumbent performs
duties at a level of difficulty equivalent to the following.

DUTIES AND RESPONSIBILITIES:

Recreation Assistants at the PS-5 level have a working knowledge of the facili-
ties and equipment available and needed for the recreational activity involved.
Incumbe~ltsmust know the basic techniques of the activity in which they are
providing information and guidance.

In an Arts/Crafts Program:

     Provides direct advice and guidance to individuals in simple, basic
techniques of arts and crafts work such as ceramics, leather, photography,
enamel-working, and candlemaking. Provides patrons all available literature,
manuals, and other reference material pertaining to the particular art or craft;
assists in selecting projects; and advises on necessary supplies, tools, and
equipment.

In a Marina Facility:

     Provides individual guidance to patrons through demonstration of the
basic techniques of sailing and boating and accompanying safety procedures.
Instructs patrons in procedures for inspecting boats and equipment for damage,
RECREATION ASSISTANT PS-0189-5: (cont'd)

leaks, or other defects. Demonstrates and assists patrons in the rigging and
storage of sails, life preservers, and oars.

In a Community or Youth Center:

     Supervises groups of youths in a variety of recreational activities
Demonstrates simple dance steps, basic techniques, and rules of athletic
games and rules of card games. Sets up and keeps abreast of scheduled events
and ensures that activity area is arranged properly for those events. Acts as
chaperone when needed.

RECREATION ASSISTANT PS-0189-6:

SUPERVISORY CONTROLS:

Incumbent independently performs tasks without close supervision. The
incumbent operates within a framework of well-established policies and
procedures with supervisory assistance available in unusual situations.
Reference materials pertaining to the incumbent's area of responsibility
are readily available.

DUTIES AND RESPONSIBILTIES:

Recreation Assistants at the PS-6 level have a practical knowledge of the
recreational area for which they are responsible. The incumbent is able to
informally demonstrate the use of equipment associated with the activity.
The incumbent applies an understanding of the interest and needs of program
participants in carrying out assigned phases of recreation activities.

In an Arts and Crafts Program:

     Demonstrates individually to patrons the basic techniques of a hobby or
craft such as needlework, ceramics, leatherwork, or photography. The level
of technical difficulty involved in performing such demonstrations is similar
to that described below:

     Ceramics and Pottery

     Explains and helps patrons in such procedures as the mixing of clay and
     glazes, the use of potters wheels, the use of cooling and drying racks,
     and the application and firing of paints and glazes. This work includes
     the control and care of supplies and equipment needed for these activities.

     Photography

     Explains and demonstrates to patrons the fundamental methods, techniques,
     and procedures involved in the use and operation of such photographic
     equipment as still and hand-carried motion picture cameras, photographic
     enlargers, lenses and filters, and flash units. Assists patrons in lab-
     oratory work requiring application of basic darkroom methods and techniques.
     The requirement for basic color film processing work is characteristic of
     the PS-7 level.
RECREATION ASSISTANT PS-1089-6:                         (cont'd)

I n a Marina F a c i l i t y :

          Performs work i n a marina f a c i l i t y , which i n c l u d e s i n d i v i d u a l i n s t r u c t i o n
i n t h e fundamentals of w a t e r and b o a t i n g s a f e t y and i n l a n d s a i l i n g t e c h n i q u e s .
This includes b a s i c s a i l i n g terminology, p e r t i n e n t s a i l i n g r u l e s (such a s
I n l a n d Rules of t h e Road), how t o u s e s a i l s f o r p r o p e l l i n g t h e c r a f t , and
emergency p r o c e d u r e s . Ensures t h a t s a f e t y procedures, i n c l u d i n g t h e u s e and
s t o r a g e of l i f e p r e s e r v e r s and i n s p e c t i o n of b o a t s and equipment, a r e under-
s t o o d by a l l p a r t i c i p a n t s .

I n a Community o r Youth A c t i v i t y :

          S e t s up s c h e d u l e s and f a c i l i t i e s f o r c o m p e t i t i v e e v e n t s , i n c l u d i n g c a r d
games, c h e s s and pool t o u r n a m e n t s , and s p o r t i n g e v e n t s . Arranges f o r n e c e s -
s a r y p u b l i c i t y , s u c h a s p o s t e r s , f l y e r s , o r newspaper i t e m s . E s t a b l i s h e s and
m a i n t a i n s c u r r e n t s c h e d u l e of e v e n t s and m a i n t a i n s and p o s t s team and i n d i v i d u a l
s t a n d i n g s . P r e p a r e s f o r s p e c i a l a c t i v i t i e s such a s p a r t i e s o r dances by d e c o r a t -
i n g f a c i l i t y i n accordance w i t h t h e p a r t i c u l a r f u n c t i o n , g r e e t i n g and r e g i s t e r i n g
g u e s t s , p r o v i d i n g i n f o r m a t i o n c o n c e r n i n g t h e f a c i l i t y and t h e a c t i v i t y , and en-
s u r i n g t h a t n e c e s s a r y s a f e t y and s e c u r i t y measures a r e t a k e n . May perform t a s k s
s u c h a s r e c e i v i n g , s t o r i n g , and i s s u i n g s u p p l i e s and equipment, m a i n t a i n i n g
i n v e n t o r y r e c o r d s , n o t i n g r e o r d e r p o i n t s , and p r e p a r i n g p u r c h a s e r e q u e s t s f o r
needed m a t e r i a l s .

RECREATION ASSISTANT PS-0189-7:

SUPERVISORY CONTROLS:

R e c r e a t i o n A s s i s t a n t s a t t h i s l e v e l p l a n and a r r a n g e a c t i v i t i e s u s i n g e s t a b l i s h e d
g u i d e l i n e s and p r a c t i c e s . R e c r e a t i o n S p e c i a l i s t s o r t h e F a c i l i t y Manager p r o v i d e s
g u i d a n c e on new o r unusual assignments and reviews proposed p l a n s t o h e l p make
a c t i v i t i e s more e f f e c t i v e .

DUTIES AND RESPONSIBILITIES:

R e c r e a t i o n A s s i s t a n t s a t t h e PS-7 l e v e l a p p l y a p r a c t i c a l knowledge of a l l
a s p e c t s of t h e s p e c i f i c a c t i v i t i e s i n which t h e y a r e i n v o l v e d .            Incumbents
d e m o n s t r a t e t h e t e c h n i q u e s a p p l i e d i n t h e r e c r e a t i o n a l a c t i v i t y and t h e t o o l s
u s e d . The PS-7 R e c r e a t i o n A s s i s t a n t d i f f e r s from t h e PS-6 R e c r e a t i o n A s s i s t a n t
p r i m a r i l y i n t h e incumbent's r e s p o n s i b i l i t y f o r planning a c t i v i t i e s , i n t h e
v a r i e t y o f a c t i v i t i e s i n v o l v e d , and i n t h e i n c r e a s e d d e g r e e of c o n t a c t w i t h
program p a r t i c i p a n t s and r e s p o n s i b i l i t y f o r s t i m u l a t i n g and m a i n t a i n i n g t h e i r
interest in the activity.

I n an Arts and C r a f t s Program:

        P l a n s and c a r r i e s o u t an a r t s and c r a f t s program. For example, a Recrea-
t i o n A s s i s t a n t a t t h e PS-7 l e v e l might be r e s p o n s i b l e f o r o p e r a t i n g a ceramics


                                                                                                                                              a
and p o t t e r y a c t i v i t y and one o r more o t h e r a c t i v i t i e s such a s n e e d l e p o i n t ,
RECREATION ASSISTANT PS-0189-7:                        (cont'd)

l a p i d a r y , and photography. E x p l a i n s t h e o p e r a t i o n of v a r i o u s t o o l s and
t e c h n i q u e s used i n completing a v a r i e t y of s e l e c L e d p r o j e c t s . Arranges
f o r n e c e s s a r y m a t e r i a l s , promotes programs, and e n s u r e s t h a t p a r t i c i p a n t s
a d h c r c t o s a f e t y r e g u l a t i o n s and t h a t t h e r e c r e a t i o n a r e a i s m a i n t a i n e d i n
good o r d e r .

I n a Marina F a c i l i t y :

          Conducts a s a i l i n g program which i n c l u d e s p r o v i d i n g o p p o r t u n i t i e s f o r
p a t r o n s t o become a c q u a i n t e d w i t h t h e b a s i c s of s a i l i n g through i n s t r u c t i o n
i n s a i l i n g t e c h n i q u e s . P l a n s and s c h e d u l e s s p e c i a l e v e n t s , such a s s a i l i n g
r a c e s , and p r e p a r e s and i s s u e s promotional f l y e r s . Ensures t h a t s a i l i n g
equipment i s maintained and t h a t s u p p l i e s and equipment a r e a v a i l a b l e .

I n a Community o r Youth C e n t e r I A c t i v i t y :

          P l a n s and conducts r e c u r r i n g group a c t i v i t i e s , such a s f o l k dance l e s s o n s .
Devises and d i s t r i b u t e s a p p r o p r i a t e p u b l i c i t y m a t e r i a l s f o r t h e a c t i v i t y and
s e c u r e s and p l a c e s d e c o r a t i o n s f o r t h e e v e n t . Demonstrates dance s t e p s and
s e q u e n c e s , " c a l l s " s t e p s and d a n c e s , and a r r a n g e s f o r l i v e o r r e c o r d e d music.
Observes p a r t i c i p a n t s ' r e s p o n s e t o t h e a c t i v i t y and s e e k s ways of i n c r e a s i n g
p a r t i c i p a n t s ' i n t e r e s t and enjoyment.

         Works w i t h young p e o p l e i n an o u t d o o r a c t i v i t i e s program. P r o v i d e s p a r t i -
c i p a n t s w i t h i n s t r u c t i o n i n camping and n a t u r e s t u d y t o i n c l u d e f i r s t a i d , t r a i l
marking, b u i l d i n g and c o n t r o l of c a m p f i r e s , and i d e n t i f i c a t i o n of hazardous
p l a n t s and a n i m a l s . Schedules day o r l o n g e r "camp-outs," p u b l i c i z e s t h e
a c t i v i t y , and a r r a n g e s f o r t h e u s e of c a m p s i t e s and needed camp equipment.
                                               A
                                          DoD N F PATRON SERVICES
                                           JOB-GRADING STANDARDS
                                      RETAIL ANNEX OPERATOR FS-2091-0

DUTIES AND RESPONSIBILITIES:

Under t h e g e n e r a l s u p e r v i s i o n of a R e t a i l Manager (Main S t o r e o r Branch S t o r e ) ,
t h e R e t a i l Annex-Operator s u p e r v i s e s and c o o r d i n a t e s a l l phases of a r e t a i l
a c t i v i t y annexed t o a r e t a i l main s t o r e o r b r a n c h s t o r e .

The incumbent r e q u i s i t i o n s merchandise and e n s u r e s maintenance af adequate
s t o c k l e v e l s , p r o p e r d i s p l a y , p r i c e - m a r k i n g , and s a l e of merchandise; t h e
a p p l i c a t i o n of c o r r e c t r e c e i p t and p r i c i n g p r o c e d u r e s ; and t h e maintenance
and s e c u r i t y of c a s h , f i x e d a s s e t s , and merchandise i n v e n t o r y .

The incumbent p a r t i c i p a t e s i n p e r i o d i c i n v e n t o r i e s , a s s u r e s t h e maintenance of
a c c o u n t a b l e documents, and p r e p a r e s r e p o r t s , a s r e q u i r e d . When s u b o r d i n a t e p e r -
s o n n e l a r e a s s i g n e d , t h e incumbent p r o v i d e s e f f e c t i v e t r a i n i n g and s u p e r v i s i o n
on a l l phases of t h e annexed r e t a i l a c t i v i t y ' s o p e r a t i o n s .

GRADING CRITERIA:

R e t a i l Annex O p e r a t o r s s h a l l b e c l a s s i f i e d on t h e b a s i s of average monthly
s a l e s . S a l e s volume d a t a s h a l l be t a k e n from o p e r a t i n g o r f i n a n c i a l s t a t e -
ments o r from o t h e r o f f i c i a l documentation, based on t h e p r e c e d i n g f i s c a l
year s a l e s .

 GRADE                                                                  AVERAGE M N H Y SALES VOLUME*"
                                                                                 OTL




NOTE: I f r e s p o n s i b i l i t y f o r t h e work performance of o t h e r sales p e r s o n n e l
meets t h e c r i t e r i a f o r Leader o r S u p e r v i s o r , t h e p o s i t i o n s h a l l be e v a l u a t e d
by t h e a p p r o p r i a t e j o b - g r a d i n g s t a n d a r d s . The g r a d e t o be a s s i g n e d s h a l l be
t h e h i g h e s t grade l e v e l warranted.

TITLE: J o b s covered by t h i s s t a n d a r d a r e t o be t i t l e d RETAIL ANNEX OPERATOR.
I n t h o s e s i t u a t i o n s i n which t h e incumbent e x e r c i s e s s i g n i f i c a n t s u p e r v i s o r y
d u t i e s and r e s p o n s i b i l i t i e s o v e r t h r e e o r more s u b o r d i n a t e employees, t h e word
" ~ u p e r v i s o r y " w i l l be p r e f i x e d t o t h e above t i t l e .


+c*CPI "ALL ITEMS":             BASE YEAR 1977
                            DoD NAF PATRON SERVICES
                             JOB-GRADING STANDARD
                        RETAIL SHIFT OPERATOR PS-2091-0

EXCLUSIONS:

Positions that involve managing, directing, and supervising a retail activity.
Such positions shall be classified according to the standards for Supervisory
Retail Annex Operator, Retail Manager (Annex), and Retail Manager (Branch
Store). Also excluded are assistant manager positions, which may involve
supervising shift operations and managerial responsibilities, including
participating in planning and revising internal store organization; deciding
overall activity goals and standards; developing local directives; budgeting;
and exercising fiscal control. Such positions are to be classified based on
the standard for Retail Manager.

DUTIES AND RESPONSIBILITIES:

-Supervises the sale of merchandise at a retail activity during hours not
regularly covered by the activity supervisor or manager or assistant manager.

-Ensures the proper display and price-marking of retail items and the adherence
to correct receipt and pricing procedures.

-Ensures that adequate stock levels are maintained and requisitions merchandise
as required.

-Maintains security of building, cash, fixed assets, and merchandise inventory.
May be responsible for opening or closing the activity.

-Supervises and provides on-the-job training of assigned shift employees and
modifies employees1 work schedules to meet unexpected sales fluctuations.
Evaluates employees ' performance who are assigned on a continuing basis.

-Ensures compliance with fire, safety, sanitation, and security regulations
and procedures.

-Maintains required sales records and accountable documents.

-Participates in taking required inventories.

SUPERVISORY CONTROLS:

Incumbents are directly responsible to the activity supervisor or manager.
Policies and procedures provided are specific. The supervisor is readily
available by telephone to provide necessary guidance and instructions.

GRADING CRITERIA:

Retail Shift Operator positions are classified according to the average monthly
sales volume of the retail activity to which assigned.
RETAIL SHIFT OPERATOR PS-2091-0: (cont ' d )

     GRADE
     --                                        Average Clonthl y Sales Volume**




Retai.1 activities with operating hours in excess of 40 hours per week rarely
exist iuith average monthly sales volume below $20,401.

TITLES: Jobs covered by this stondard shall be titled RETAIL SHIFT OPERATOR.
Tn those situations in which the incumbent exercises significant supervisory
duties and responsibilities over three or more subordinate employees, the word
"Supervisory" shall be prefixed to the above title.


                     BASE YEAR 1 9 7 7
                                                        A
                                                  DoD N F PATRON SERVICES
                                                   JOB-GRADING STANDARD
                                                   SALES CLERK PS-2091-0

    SALES CLERK PS-2091-1:

    DUTIES AND RESPONSIBILITIES:

    S a l e s C l e r k s PS-1 s e l l merchandise and a s s i s t customers i n t h e s e l e c t i o n of
    merchandise. They a d v i s e customers of new o r r e l a t e d a c c e s s o r y i t e m s . These
    p o s i t i o n s a r e t y p i c a l l y a s s i g n e d t o t h e s e l f - s e r v i c e s e l l i n g a r e a . Incumbents
    a s s i s t customers i n l o c a t i n g d e s i r e d merchandise i t e m s . They d i r e c t t h e
    customer t o t h e c e n t r a l check-out p o i n t f o r t h e c o n c l u s i o n of t h e s a l e s t r a n s -
    action.

    Incumbents a t t h i s l e v e l may a s s i s t i n s e t t i n g up and t a k i n g down merchandise
    d i s p l a y s . S a l e s C l e r k s PS-1 r e q u e s t merchandise s t o c k s o r p u l l s t o c k s , s o r t
    o r p r e p a r e them f o r r e p l e n i s h m e n t of s h e l v e s , and t h e n s t a c k merchandise, a s
    required, for attractive presentation.                            Incumbents may price-mark some items
    of merchandise p r i o r t o s t o c k i n g them i n s e l l i n g a r e a . S a l e s C l e r k s PS-1
    perform housekeeping d u t i e s , s u c h a s c l e a n i n g o r d u s t i n g f i x t u r e s and mer-
    c h a n d i s e and s o r t i n g and r e s t a c k i n g d i s a r r a n g e d merchandise.

    S a l e s C l e r k s P S - 1 , i n some work s i t u a t i o n s , may o c c a s i o n a l l y o p e r a t e c a s h
    r e g i s t e r s and m a i n t a i n change f u n d s . A t t h i s l e v e l , incumbents a s s i s t
    i n c o n d u c t i n g i n v e n t o r i e s by performing r o u t i n e , r e p e t i t i v e t a s k s s u c h , a s
    p r e l i s t i n g and c o u n t i n g .

    Incumbents conduct p e r i o d i c s t o c k c o u n t s t o d e t e r m i n e branch o r department
    r e q u i r e m e n t s . S a l e s C l e r k s PS-1 a d v i s e management of o u t - o f - s t o c k o r
    d e p l e t e d s t o c k c o n d i t i o n s , damaged o r d e f e c t i v e merchandise, customer
    r e q u e s t s o r c o m p l a i n t s , and s u s p e c t e d s h o p l i f t i n g .

    SUPERVISORY CONTROLS:

    The incumbent f o l l o w s s p e c i f i c g u i d e l i n e s and d i r e c t i o n s provided by h i g h e r - g r a d e
    employees.

    SALES CLERK PS-2091-2:


I   DUTIES AND RESPONSIBILITIES:

    S a l e s C l e r k s PS-2 s e l l merchandise d i r e c t l y t o customers when a t e c h n i c a l
    o r s p e c i a l i z e d knowledge of merchandise i s n o t r e q u i r e d and a d v i s e
    customers of s u b s t i t u t e o r r e l a t e d merchandise.

    Incumbents r e c o r d s a l e s on a c a s h r e g i s t e r , p r e p a r e w r i t t e n s a l e s s l i p s , make
    change, and p r o c e s s c r e d i t c a r d s a l e s .

    S a l e s C l e r k s PS-2 d i s p l a y and p r i c e merchandise i n accordance w i t h i n s t r u c t i o n s ,
    r e p l e n i s h and m a i n t a i n s t o c k i n p r e s e n t a b l e c o n d i t i o n , a d v i s e t h e s u p e r v i s o r of
    damaged and slow-moving i t e m s , a s s i s t i n t a k i n g p e r i o d i c s t o c k c o u n t s , and
    assist i n taking inventories.
SALES CLERK PS-2091-2:                  (cont'd)

SUPERVISORY CONTROLS:

A f t e r i n i t i a l o r i e n t a t i o n , t h e incumbcnt performs a s s i g n e d t a s k s i n d e p e n d e n t l y .
However, s u p e r v i s o r y a s s i s t a n c e i s r e a d i l y a v a i l a b l e .

SALES CLERK PS-2091-3:

DUTIES AND RESPONSIBILITIES:

S a l e s C l e r k s PS-3 t y p i c a l l y work i n c o n t r o l l e d iLem a r e a s where t h e p r i m a r y
work assignment i s performing o v e r - t h e - c o u n t e r s e l l i n g of s p e c i a l i t y i t e m s .
These incumbents s e l l complete l i n e s of s p e c i a l i t y merchandise s u c h a s j e w e l r y ,
c o s m e t i c s , f o o t w e a r , m i l i t a r y c l o t h i n g , and p h o t o g r a p h i c equipment.

The s p e c i a l i t y merchandise s o l d by iricumbents a t t h i s l e v e l r e q u i r e s t h a t
employees p o s s e s s t e c h n i c a l knowledge of t h e p r o d u c t and s a l e s m a ~ l s h i pa b i l i -
t i e s t h a t a r e n o t normally a c q u i r e d through b r i e f s a l e s t r a i n i n g o r t h r o u g h
r e a d i n g t h e i n s t r u c t i o n books provided by t h e manufacturer of t h e p r o d u c t .
For example, S a l e s C l e r k s PS-3 d e m o n s t r a t e how t o u s e a p a r t i c u l a r camera,
p r o v i d e answers t o q u e s t i o n s c o n c e r n i n g t e c h n i c a l a s p e c t s of t h e camera, and
e x p l a i n d i f f e r e n c e s between t h e v a r i o u s brands and models of cameras handled
i n o r d e r t o a s s i s t t h e customer i n the s e l e c t i o n of a product suiLed t o h i s
needs.

The incumbent i s p r i m a r i l y r e s p o n s i b l e f o r s e l l i n g merchandise                   t h a t requires
p e r s o n a l a s s i s t a n c e . S a l e s C l e r k s P S - 3 r e c o r d s a l e s on a c a s h      register,
p r e p a r e w r i t t e n s a l e s s l i p s , and a r e g e n e r a l l y r e s p o n s i b l e f o r   maximum merchan-
d i s i n g of a s p e c i f i c a r e a , i n c l u d i n g a l l phases of merchandise                    prcsentation,
s a l e s a c c o u n t a b i l i t y , and merchandise p r o t e c t i o n .

Incumbents perform housekeeping, s t o c k i n g , i n v e n t o r y and a d v i s o r y d u t i e s a s
o u t l i n e d a t t h e PS-1 l e v e l . S a l e s C l e r k s PS-3 accomplish d a i l y s a l e s c l e r k
r e p o r t s and conduct p e r i o d i c s t o c k c o u n t s .

SUPERVISORY CONTROLS:

Work is performed i n d e p e n d e n t l y w i t h s u p e r v i s o r y a s s i s t a n c e a v a i l a b l e f o r
unusual s i t u a t i o n s .
                                                 A
                                            DoD N F PATRON SERVICES
                                             JOB-GRADING STANDARD
                                           SECURITY GUARD PS-0085-2

DUTIES AND RESPONSIBILITIES:

The S e c u r i t y Guard works i n a b u i l d i n g r e q u i r i n g normal s e c u r i t y p r o t e c t i o n .
                                                                          .- .~   ..
The S e c u r i t y Guard r e p o r t s f i r e s and a c c i d e n t s and t a k e s a p p r o p r i a t e emergency
a c t i o n ( f o r example, uses f i r e e x t i n g u i s h e r t o p u t o u t an i n c i p i e n t f i r e )
and r e p o r t s f i r e o r a c c i d e n t h a z a r d s . The incumbent p r o t e c t s occupants and
b u i l d i n g from o u t s i d e annoyance by t r e s p a s s e r s , i n s p e c t s p a r c e l s a s r e q u i r e d ,
d i r e c t s o r escorts v i s i t o r s i n t h e bujlding, d i r e c t s vehicles i n parking areas,
and t a c t f u l l y d e n i e s a d m i t t a n c e t o anyone who o b v i o u s l y has no b u s i n e s s i n t h e
building.          ( S i n c e t h e number of o c c u p a n t s and t h e number of b u i l d i n g s do n o t
a f f e c t t h e knowledge requirement f o r t h e Guard, t h i s i s n o t a g r a d e - l e v e l
factor. )

The Guard s e r v e s a s m a s t e r - a t - a r m s i n a c l u b ; may v e r i f y i d e n t i f i c a t i o n of
p e r s o n s e n t e r i n g t h e c l u b ; p a t r o l s c l u b circulating among p a t r o n s t o m a i n t a i n
o r d e r and t o p r e v e n t damage t o f u r n i s h i n g s ; and warns p e r s o n s guilLy of i n f r a c -
t i o n s and, i1 t h e y become o b s t r e p e r o u s , t a c t f u l l y removes them from Lhe c l u b ,
u s m g force as necessary.                   (The S e c u r i t y Guard may c a l l m l l i t a r y s e c u r i t y p o l i c e ,
i f necessary).

SUPERVISORY CONTROLS:

S e c u r i t y Guard manuals, w r i t t e n i n s t r u c t i o n s , and p e r s o n a l s u p e r v i s i o n a r e
v e r y s p e c i f i c , and t h e r e i s p e r i o d i c s u p e r v i s o r y review. The s u p e r v i s o r i s
u s u a l l y a v a i l a b l e t o a d v i s e on unusual m a t t e r s .
                                                   A
                                              DoD N F PATRON SERVICES
                                               JOB-GRADING STANDARD
                                           SNACK BAR OPERATOR PS-2091-5

GENERAL STATEEIENT :

T h i s s t a n d a r d i n c l u d e s t h o s e p o s i t i o n s i n v o l v e d i n s u p e r v i s i n g and c o o r d i n a -
t i n g a l l phases of a s m a l l snack b a r a c t i v i t y .

EXCLUSIONS :

T h i s s t a n d a r d e x c l u d e s p o s i t i o n s t h a t i n v o l v e managerial r e s p o n s i b i l i t i e s
i n c l u d i n g p a r t i c i p a t i n g i n p l a n n i n g and r e v i s i n g i n t e r n a l a c t i v i t y o r g a n i -
z a t i o n ; d e c i d i n g o v e r a l l a c t i v i t y g o a l s and s t a n d a r d s ; d e v e l o p i n g l o c a l d i r e c -
t i v e s ; and b u d g e t i n g and e x e r c i s i n g f i s c a l c o n t r o l .

DUTIES AND RESPONSIBILITIES:

- S u p e r v i s e s and c o o r d i n a t e s t h e s a l e of prepackaged food snack items and
t h e p r e p a r a t i o n and s a l e of s h o r t - o r d e r food i t e m s .

-Ensures t h e p r o p e r p r e p a r a t i o n , d i s p l a y and p r i c e - m a r k i n g of food items
and adherence t o c o r r e c t r e c e i p t and p r i c i n g p r o c e d u r e s . Maintains s a l e s
r e c o r d s and a c c o u n t a b l e documents.

-Ensures t h a t adequate s t o c k l e v e l s a r e m a i n t a i n e d , r e q u i s i t i o n s merchan-
d i s e , and conducts p e r i o d i c i n v e n t o r i e s .

-Maintains s e c u r i t y of b u i l d i n g , c a s h , f i x e d a s s e t s and merchandise i n v e n -
tory.

-Ensures compliance w i t h f i r e , s a f e t y , s a n i t a t i o n and s e c u r i t y r e g u l a t i o n s .

- T r a i n s and s u p e r v i s e s a s s i g n e d s u b o r d i n a t e employees i n a l l phases of t h e
snack b a r ' s o p e r a t i o n s . T h i s p o s i t i o n does n o t i n v o l v e t e c h n i c a l s u p e r v i s i o n
o v e r t h e s h o r t o r d e r cooking o p e r a t i o n s .

GRADING CRITERIA:

Snack Bar Operator p o s i t i o n s a r e c l a s s i f i e d on t h e b a s i s of a v e r a g e monthly
s a l e s volume (ANSV)

                                                                                        MV
                                                                                       A S



NOTE: Other jobs t h a t c o n t a i n s i m i l a r b a s i c d u t i e s and t h a t s i g n i f i c a n t l y
exceed o r f a l l s h o r t of t h e AMSV c i t e d above s h a l l b e a p p r o p r i a t e l y c l a s s i f i e d
above o r below t h i s e s t a b l i s h e d PS-5 g r a d e l e v e l w i t h t h e r a t i o n a l e f o r t h e
g r a d e s e l e c t e d documented and a t t a c h e d t o t h e job d e s c r i p t i o n .

+r*CPI "ALL I T E ~ I S " : BASE YEAR 1 9 7 7
                                                  A
                                            UoD N F PATRON SERVICES
                                             JOB-GRADING STANDARD
                                            TICKET SELLER PS-2091-2

DUTIES AKD RESPONSIBILITIES:

-Receives t i c k e t s and change fund from t h e a t e r o f f i c e r o r a s s i s t a n t manager
and s i g n s a p p r o p r i a t e hand r e c e i p t s .

-Checks box o f f i c e s i g n f o r p r o p e r admission f e e , audience c l a s s i f i c a t i o n , and
program s t a r t i n g t i m e . Opens and c l o s e s box o f f i c e a c c o r d i n g t o p r e s c r i b e d
s c h e d u l e s . Advises t i c k e t t a k e r o r u s h e r of opening number of admission
t i c k e t s f o r c u r r e n t performance.

-Checks i d e n t i f i c a t i o n of a l l p a t r o n s i n c i v i l i a n c l o t h i n g and s e l l s t i c k e t s
o n l y t o a u t h o r i z e d p a t r o n s . Exchanges t i c k e t s f o r p a s s e s p r e s e n t e d and
a c c o u n t s f o r p a s s e s . I s s u e s g u e s t a u t h o r i z a t i o n c a r d f o r each g u e s t .

-Cleans and l u b r i c a t e s the t i c k e t r e g i s t e r . Removes t i c k e t s from t h e r e g i s t e r
and s e c u r e s them a f t e r t h e matinee and t h e f i n a l performance.

-Accounts f o r admission t i c k e t s and cash i s s u e d by t h e t h e a t e r o f f i c e r o r
a s s i s t a n t manager and f o r t i c k e t s a l e s r e c e i p t s .

SUPERVISORY CONTROLS:

A f t e r i n i t i a l o r i e n t a t i o n , t h e incumbent performs a s s i g n e d t a s k s i n d e p e n d e n t l y .
However, s u p e r v i s o r y a s s i s t a n c e is r e a d i l y a v a i l a b l e t o r e s o l v e unusual prob-
lems
                               DoD NAF PATRON SERVICES
                                JOB-GRADING STANDARD
                                   USliER PS-0189-1

DUTIES AND RESPONSIBTLITIES:

-Accepts patrons tickets and conducts patrons to unoccupied seats with the least
possible delay and annoyance to the audience.

-Ensures that there is no smoking in the theater

-Maintains order within the theater

-Removes door wedges and checks restrooms arid lounges prior to reopening the
theater.

-Informs supervisor of major deficiencies

SUPERVTSOKY COYTROLS:

The incumbent performs work under continuous supervision. New assignments
arc explained in detail to the incumbent. After the initial period of
orientation, the incumbent performs routine rasks independently.
                               DoD NAF PATRON SERVICES
                                JOB-GRADING STANDARD
                            VISUAL MERCHANDISER PS-1010-0

    VISUAL MERCHANDISER PS-1010-5:

    DUTIES AND RESPONSIBILITIES:

    Visual Merchandisers PS-5 decorate designated areas, including showcases, ledges,
    and fixtures. Incumbents set up focal displays near entrances to attract cus-
    tomers. These focal displays may be designed to support a seasonal mood or a
    special merchandising event. Incumbents set up feature merchandising displays
    as a means of dramatizing key programs on a scheduled, standard basis with a
    minimum of planning and preparation. Visual Merchandisers PS-5 set up the
    feature merchandise display equipment and materials according to provided
    instructions .

    Incumbents coordinate with supervisors to design and assemble key departmental
    displays that highlight and identify principal merchandising efforts. These
    employees set up mannequins and control counter displays, column displays, and
    shadow box displays.

    Visual Merchandisers PS-5 may instruct other personnel in methods of display
    and decoration. They supervise these employees in the assembling and dismant-
    ling of displays.

    These positions are concerned with the designing and printing of signs. Incum-
    bents typically distribute and maintain signs provided by higher authority.
    Special signs of a local nature may be designed and printed by these employees,
    who split their time between display, decorating, and signing programs.

    Visual Merchandisers PS-5 are normally provided with a formal schedule of dis-
    play and decorating activities to be accomplished in accordance with a total
    merchandising plan. These employees research and recommend sources of equip-
    ment, props, materials, and art supplies as required for the display and decora-
    ting programs. Visual Xerchandisers PS-5 store, recondition, and maintain the
    operating efficiency of all display and decorating equipment, props, materials,
    and supplies.

    SUPERVISORY CONTROLS:

    The incumbent independently performs assigned tasks, with supervisory assistance
    readily available.

    VISUAL MERCHANDISERS PS-1010-7

    DUTIES AND RESPONSIBILITIES:

    The duties of Visual Merchandiser's PS-7 include decorating facilities and
    displaying merchandise to dramatize both standard and special merchandising
    efforts and supervising of the signing program


1
VISUAL NERCHANDTSER PS-1010-7: ( c o n t ' d )

Incumbents submit proposed d i s p l a y and d e c o r a t i n g p l a n s t o s u p c r v i s o r s f o r
review and a p p r o v a l . They f u r n i s h s u p p o r t i n g s k e t c h e s , comments, and m a t e r i a l
r e q u i r e m e n t s l i s t s . V i s u a l Merchandisers PS-7 r e s e a r c h and recommend s o u r c e s
o f equipment, p r o p s , m a t e r i a l s , and s u p p l i e s a s r e q u i r e d f o r t h e d i s p l a y and
d e c o r a t i n g programs. These employees d e s i g n , c o n s t r u c t and s u p e r v i s e t h e
c o n s t r u c t i o n of props needed b u t n o t r e a d i l y a v a i l a b l e Prom an o u t s i d e s o u r c e .
They m a i n t a i n o p e r a t i n g e f f i c i e n c y of a l l d i s p l a y and d e c o r a t i n g equipment,
p r o p s , m a t e r i a l s , and s u p p l i e s . V i s u a l Merchandisers PS-7 i n s t a l l d i s p l a y s
and d e c o r a t i o n s i n f a c i l i t i e s i n accordance w i t h c a r e f u l l y c o o r d h a t e d
schedules.

These employees a r e r c s p o n s i . b l e f o r p l a n n i n g and e f f e c t i n g t h e t i m e l y i n s t a l -
l a t i o n of a l l s p e c i a l e v e n t s i n o r d e r t o a c h i e v e maximum v i s u a l merchandising
results

Incumbents u s e a v a r i e t y of d i s p l a y and d e c o r a t i n g t e c h n i q u e s and equipment
t o i n c l u d e f o c a l d i s p l a y s , key d e p a r t m e n t a l d i s p l a y s , s i g n % o l d e r s p o t s ,
c o n t r o l c o u n t e r d i s p l a y s , column d i s p l a y s , and shadow box d i s p l a y s . They i m -
plement s p e c i a l l i g h t i n g t e c h n i q u c s t o maximize d i s p l a y e f f e c t and p r o v i d e
a d v i c e t o management i n r e g a r d t o l i g h t i n g p l a n s o r problems.

V i s u a l Merchandisers PS-7 work with s t o r e management p e r s o n n e l t o d e t e r m i n e
s i g n i n g program r e q u i r e m e n t s and methods of improving s i g n i n g program e f f e c -
tivene.ss . They i n s t r u c t s u b o r d i n a t e s i n rlie p r i n t i n g of s i g n s t o i n c l u d e s t y l e ,
s i z e , l a y o u t , and s u b j e c t c o n t e n t . incumbents advi.se s u p e r v i s o r s and managers
of o b s o l e t e o r s o i l e d s i g n s and a r r a n g e f o r replacements t o b e p r i n t e d o r sup-
p l i e d from s t o c k . They p r o v i d e t r a i n i l l g a n d i n s t r u c t i o n t o employees i n t h e
assembling and d i s a s s e m b l i n g of d i s p l a y s and d e c o r a t i o n s .

V i s u a l Merchandisers PS-7 p r e p a r e budgets f o r d i s p l a y m a t e r i a l s and equipment.
C. ADMINISTRATIVE SUPPORT JOB-GRADING STANDARDS

          TITLE
          - .                                     SERIES    PAGE
                                                            -

Accounting Clerk/Technician                       AS-0525   4-51
Administrative Services Clerk                     AS-0301   4-61
Audit Clerk                                       AS-0501   4-65
Bookkeeping Machine Operator                      AS-0354   4-66
Calculating Machine Operator                      AS-0355   4-70
Cashier                                           AS-0530   4-73
Clerk-Stenographer                                AS-0312   4-77
Clerk-Typist                                      AS-0322   4-83
Coding Clerk                                      AS-0357   4-87
Computer Clerk                                    AS-0335   4-91
Computer Operator                                 AS-0332   4-9.3
Contracts Clerk                                   AS-1106   4-98
Courier                                           AS-0302   4-102
Engineering Drafter                               AS-0818   4-104
Equipment and Facilities Clerk                    AS-2005   4-107
File Clerk                                        AS-0305   4-108
Freight Rate Assistant                            AS-2131   4-112
General Clerk                                     AS-0301   4-113
Insurance and Claims Clerk                        AS-0998   4-119
Keypunch Operator                                 AS-0356   4-125
Library Aid                                       AS-1411   4-128
Mail Clerk                                        AS-0305   4-129
Management Assistant                              AS-0344   4-133
Office Machine Operator                           AS-0350   4-136
Operations Clerk                                  AS-0301   4-141
Payroll Clerk                                     AS-0544   4- 144
Personnel Clerk                                   AS-0203   4- 150
Photo Lab Technician                              AS-1060   4-155
Procurement Clerk                                 AS-1106   4-156
Purchasing Agent                                  AS-1105   4-160
Receptionist                                      AS-0304   4- 167
Safety and Security Technician                    AS-0085   4-171
Secretary                                         AS-0318   4-174
Shipment Clerk                                    AS-2134   4-176
Statistical Clerk                                 AS-1531   4-180
Supply Clerk                                      AS-2005   4-184
Supply Clerk (Inspection)                         AS-2005   4-188
Tape Librarian                                    AS-0335   4-190
Telephone Operator                                AS-0382   4-192
Teletypist                                        AS-0385   4-195
Travel Clerk                                      88-2132   4-197
                       DoD NAF ADMINISTRATIVE SUPPORT
                            JOB-GRADING STANDARD
                    ACCOUNTING CLERK/TECIINICIAN AS-0525-0

EXCLUSIONS:

-Positions requiring professional knowledge and application of accounting prin-
ciples and theory in the design, development, installation, operation, or in-
spection of accounting systems; the audit or similar examination of accounts
and records of transactions; or the examination, analysis, and interpretation
of accounting reports. (See OPM PCS for Accounting and Budgeting Group GS-500
and 510 in OPM "PcS," reference (h) . )

-Positions involving the performance of clerical work in the receipt, disburse-
ment, examination, deposit, safekeeping, or other clerical processing of cash
items. (See Cashier Series AS-530.)

-Positions involving primarily the examination for accuracy, legality, compli-
ance with regulations and justification of vouchers, invoices, claims, and
other requests for payment. (See OPM PCS for Voucher Examining Series GS-540
in reference (h).)

-Positions involving the maintenance and adjustment of inventory accounts and
the records of property and supply transactions and the record control of the
establishment oi stock levels and the issuance of supplies and equipment, when
such positions primarily require application of a knowledge of supply procedures
(See Supply Clerk Series AS-2005)

-Positions involving technical support work in limited phases of computer spe-
cialist functions or similar tasks in installing or operating data processing
systems. (See DMP PCS for Computer related series GS-330-335 or Computer
Operator Series 85-332 in reference (h).)

-Positions involving primarily the operation of a bookkeeping machine on other
than an incidental basis. (See Bookkeeping Machine Operator Series AS-354.)

-Positions involving primarily the computation and verification of pay, main-
tenance of records, and preparation of related reports as well as maintenance,
review, and disposition of time and leave records. (See Payroll Clerk Series
85-544.)

TITLES :

The title for nonsupervisory positions at the AS-4 level is ACCOUNTING CLERK,
for positions at AS-5 and above the title is ACCOUNTING TECHNICIAN.

The DoD Accounting Clerical standards are presented in a modified factor format,
utilizing five pertinent factors. If existing position descriptions provide
the necessary information, there shall be no need to rewrite the descriptions
in a factor format. When accounting clerical positions need rewriting for classi
                                                                     -
fication purposes, the new description shall bk prepared in the format of the
DoD standard.
ACCOUNTING CLERK/TECHNICIAN AS-0525-0: (cont'd)

OCCUPATIONAL INFORMATION:

Bookkeeping is the process of analyzing, classified, and recording transactions
in a prescribed manner to provide a means of reporting financial operations.
Maintaining double-entry accrual accounting systems requires the use of methods,
techniques, and procedures associated with the field of bookkeeping.

Double-entry accrual accounting systems involve a self-balancing set of
accounts. Every transaction requires dual entries, designated as debit and
credit entries, to provide this self-balancing feature. Accrual accounting
involves separate accounts to reflect income in the period in which it is
earned and received and expenses in the period in which they are incurred
and paid.

An integrated double-entry accrual accounting system normally includes the
following classes of accounts:

     Fixed assets (reflecting land, buildings, equipment, and similar
     items of long-term value).

     Current assets (reflecting cash, inventories, and similar items
     readily converted to cash).

     Accrued assets (reflecting money or items of value due the
     activity).

     Current liabilities (reflecting debts, items, or services owed
     to others).

     Accrued liabilities (reflecting money, items, or services the
     activity is obligated to provide in the future).

     Capital accounts (reflecting investments and the net worth of the
     organization).

     Current income accounts (reflecting monies received).

     Accrued income accounts (reflecting monies earned but not yet
     received).

     Current expense accounts (reflecting expenditures for goods
     and services).

     Accrued expense accounts (reflecting expenses not yet paid).

     Various budgetary and statistical accounts as required by the
     agency.
    ACCOUNTING CLERK/TECHNICIAN AS -0525-0: (cont ' d)

    Many accounting systems do not include all of these classes of accounts. Agency
    accounting policies may limit the classes of accounts at activities. In other
    cases, the nature of the activity may not require all of these accounts.

    Work at the lower clerical levels may not require full understanding of double-
    entry accounting concepts and techniques involved in maintaining, adjusting,
    and balancing accounts or may only require single entry bookkeeping functions.

    In most cases there is a progression of accounting clerical responsibility from
    the entering of original documents (for example, machine tapes, orders, bills,
    and receipts); posting to subsidiary ledgers or journals reflecting the cumula-
    tive status of individual accounts; summarizing and grouping of related accounts
    into control accounts or ledgers; and final recording in the general ledger
    reflecting over-all gain, loss, and status for management use. The preparation
    of reports and statements reflecting the financial condition and operating
    results for a specified period evolve from this process and reflect the end
    product of the accounting clerical functions.

    In a semi-automated or automated system, the journals and subsidiary ledgers
    are replaced by computer print-out records and computer card tapes and discs,
    but the functions remain essentially the same.

    ACCOUNTING CLERICAL/TECHNICIAN FUNCTIONS:

    Basic functions typically include but are not limited to classifying accounting
    transactions; maintaining and reconciling accounts; closing accounts and prepar-
    ing reports and statements; analyzing accounting data; and examining accounts.
    These functions are briefly described below:

    Classifying accounting transactions includes
I
         -verifying the accuracy and completeness of the accounting data,

         -determining the general ledger accounts, journals and subsidiary
          accounts affected and the debit and credit entries to be made,

         -summarizing transactions having a like effect and preparing con-
          trol sheets or other posting documents reflecting the entries to
          be made.

    In classifying accounting transactions in automated systems, symbolic codes are
    used extensively. The codes used on various documents denote the accounts
    affected by the transactions.

    Maintaining accounts includes

         -reviewing documents to verify accounting data and necessary
          entries,
ACCOUNTING CLERK/TECHNICIAN AS-0525-0:   (cont'd)

     -preparing the required forms to enter data into the computer-
      ized system,

     -taking a trial balance

Reconciling accounts includes

     -comparing account balances with rclatcd data to ensure agreement,

     -reviewing records and source documents to identify the sources of
      discrepancies,

     -determining the entries required to bring the accounts into
      balance.

Closing accounts and preparing balance sheets. (These are grouped together
since they are normally based on the same worksheets.) This function includes

     -determining necessary entries to reflect information not yet
      recorded,

     -closing and balancing the accounts,

     -segregating and grouping accounts as they will appear on the
      balance sheet, profit and loss statement, or other required
      statements,

     -abstracting data reflecting financial conditions and operat ing
      results and presenting this data in the form of prescribed
      statements and reports.

Analysis of accounting data involves

     -research in current accounts, previous reports, and source docu-
      ments to develop specified information not readily available
      from current account balances,

     -identifying significant changes in account balances and
      reviewing transactions to identify the actions that caused
      the changes.

Accounts examination includes

     -detailed research to verify the accuracy of accounts and the
      adequacy of supporting documents,

     -preparing worksheets or reports reflecting the examinations
      made, discrepancies noted, and the corrective entries required
      to adjust accounts.
ACCOUNTING CLERK AS-0525-4:

KNOWLEDGE REQUIRED BY THE POSITION:

-A knowledge of agency accounting procedures in order to perform simple,
routine, and repetitive tasks.

-Applies a basic knowledge of accounting clerical methods, forms, and documents
and the ability to understand relationships betwe~nnumbers, accounts, and
items in accounts.

-Requires a general knowledge of office practices and procedures as they relate
to processing and sorting of financial data or records.

SUPERVISORY CORTROLS:

For both one-of-a-kind and repetitive tasks, the supervisor provides the incum-
bent with specific instructions on the nature of the assignment and techniques
used in order to accomplish the task.

The work is closely controlled either through the nature of the work itself or
the circumstances in which it is performed.

The supervisor reviews work in progress and completed for accuracy and
adherence to established procedures or instructions.

GUIDELINES:

Assignments are covered by specific, detailed manuals and established proce-
dures.

The employee works in strict adherence to guidelines and must consult the
supervisor when it appears that assigned tasks will deviate from instructions.

COMPLEXITY:

-Work performed is repetitive in nature requiring a uniform approach to han-
dling of documents.

-Little difficulty in deciding action to be taken

PERSONAL CONTACTS:

Regular, recurring contacts are with accounting personnel within the immediate
organization, office, or work unit and with related support units to obtain or
provide information on the requirements for processing obligations.
ACCOUNTING TECHNICIAN AS-0525-5:

KNOWLEDGE REQUIRED BY THE POSITION:

-A knowledge of standard, prescribed procedures used to classify, verify,
reconcile, and report accounting data in a segment of a general fund-accounting
system. Although there are a large number of transactions, they are of a
recurring nature and standardized in format.

-Knowledge of the chart of accounts, accounting codes, forms, and terminology
used to define transactions in order to maintain a few subsidiary ledgers, pre-
pare necessary documentation, and reconcile accounts with balance sheets.

SUPERVISORY CONTROLS:

The employee uses initiative in completing daily and routine assignments
without detailed instructions. The employee consults the supervisor when
encountering deviations or problems not covered by guides or instructions.

The supervisor ensures completed work is technically correct and in compliance
with established procedures. The supervisor may review techniques used by the
employee in accomplishing tasks.

GUIDELINES :

Assignments are covered by specific, detailed accounting manuals and estab-
lished agency procedures.

The employee works in strict adherence to these guides and normally refers
matters to supervisor when any deviation from established procedures is
necessary.

COMPLEXITY:

The employee verifies, codes, balances, and reconciles a variety of standard-
ized transactions of a recurring nature within a segment of an accounting unit.

There is normally no significant difficulty in identifying either proper accounts
for coding or adjustments necessary to reconcile discrepancies and balance
accounts.

The accuracy of the data handled affects other sections in the accounting unit
in the reconciliation and balancing of the general ledger.

PERSONAL CONTACTS:

The regular, recurring contacts are with accounting personnel within the imme-
diate organization to obtain, clarify, or provide information on the status of
funds, requirements for processing obligations, and other similar matters. On
occasion, contacts may include vendors and contractors for the purpose of
obtaining, clarifying, or providing information on purchases, billing, and
payments.
ACCOUNTING TECHNICIAN AS-0525-6:

KNOWLEDGE REQUIRED BY THE POSITION:

-A knowledge of accounting procedures relating to budget and expenditure limi-
tations, transfers of funds, reimbursement of expenditures, refunds of admini-
strative expenses, discounts, and handling of partial payments.

-A knowledge of accounting terminology, codes, and documents as they relate to
the processing and maintenance of various transactions in an automated or
manual system, an ability to detect and correct coding errors, and an ability
to reconcile out-of-balance ledgers and prepare balance sheets.

-A knowledge of disbursements and fund accounting methods, procedures, and
techniques used in maintaining, balancing, and closing accounts in an account-
ing system with some subdivision of accounts and where some judgment is needed
in order to apply the proper accounting technique to similar situations.

An ability to validate accounting data and to prepare standard reports when
they reflect the current status of accounts at a given period [such as balance
sheets, profit and loss statements, and financial statements).

SUPERVISION:

The employee uses initiative in completing routine assignments without detailed
instructions. However, guidance is readily available for unusual problems or
situations that deviate from normal operations or when no clear precedent
exists.

Techniques used by the employee in accomplishing assigned tasks are not
reviewed in detail by the supervisor. Work is reviewed for completeness and
accuracy of reports and statements prepared.

GUIDELINES:

Assignments are covered by prescribed accounting procedures. However, judgment
is required in determining the differences in similar situations and in locating
and applying the most appropriate procedures.

COMPLEXITY:

-Maintenance and reconciliation of accounts involving varied types of trans-
actions that affect several control accounts. The employee identifies the
appropriate account and codes the document in accordance with the chart of
accounts. Reconciles accounts and prepares reports.

-Maintenance and reconciliation requiring close analysis of data and accounting
situations to determine proper treatment. There are a large number of subsi-
diary accounts for which the employee must analyze data closely to assure that
similar transactions affecting different control accounts are recorded pro-
perly.
ACCOUNTING TECHNICIAN 88-0525-6: (cont 'd)

PERSONAL CONTACTS:

Regular, recurring contacts are with accounting, budgeting, and operating per-
sonnel within the organization and may occasionally be with members of the
general public, such as supply, accounting or financial division, personnel,
employees of vendor establishments, or contractors. The purpose is to obtain,
furnish, or clarify information on the requirements for processing obligations
or to resolve problems and deviations.

BENCHMARK NO. 1

ACCOUNTING TECHNICIAN 85-0525-6:

The purpose of this position is to perform double entry accrual accounting work
in order to maintain a combination of journals and ledgers in a relatively
small, preestablished, prescribed accounting system.

The incumbent works under the general supervision of an accountant or higher-
grade employee who outlines new or revised policies and procedures. The in-
cumbent carries out assignments independently; however, guidance is available
for unusual problems or situations in which no clear precedent exists. Work
is reviewed for completeness and accuracy of required statements and reports.

MAJOR DUTIES:

-Examines, verifies, and analyzes a variety of documents to determine their
mathematical correctness, validity and clerical accuracy. These documents may
include purchase orders, vouchers, payrolls, and property records, which are
complicated by discounts, partial payments, or other such complexities.

-After determining the validity of documents, which usually requires a number
of steps (for example, comparing orginal purchase order price and quantity
against vendor charges, and if a disagreement exists, contacting vendor to
resolve problem), completes necessary posting documents with back-up attached.
Codes documents in accordance with established procedures and posts to appro-
priate journal or ledger.

-On a monthly basis, totals and posts to general ledger all accounts. Prepares
worksheets and statements reflecting discrepancies and adjustments required to
correct them. Closes accounts.

-Prepares reports monthly, quarterly, and annually, reflecting the financial
condition of activities serviced by the accounting unit. These reports reflect
the present or past financial status of the activity and include financial
statements, profit and loss statements, and other prescribed documents.

ACCOUNTING TECHNICIAN AS-0525-7:

KNOWLEDGE REQUIRED BY THE POSITION:

-Knowledge of the interrelationship of accounts and the effects of debit and
ACCOUNTING TECHNICIAN AS-0525-7:   (cont'd)

credit transactions on the overall system of general ledgers in a prescribed
accounting system and an understanding of the relationship between the general
ledgers and subsidiary accounts in an accounting structure requiring a number
of assets and liability control accounts and extensive subdivision of accounts

-Knowledge ol agency practices and procedures in order to classify a wide
varjety of normal accounting transactions, maintain and reconcile accounts, and
prepare a variety of reports reflecting a number of accounting relationships
with extensive supporting documcnts.

SUPERVISORY CONTROLS:

The supervisor provides general guidance and advice on new or revised policies or
procedures, and may suggest techniques for handling unusual situations which
have no precedents. Employee proceeds with recurring transactions without
technical assistance or instruction.

The employee is sufficiently informed on the progress and operations affecting the
accounts so that he can carry out, in the established sequence, all normal work
assignments.

The supervisor spot-checks the final product for technical soundness and con-
formity, but the techniques used by the employee in accomplishing the assign-
ments are not reviewed.

GUIDELINES:

The employee has readily available a number of guidelines encompassing estab-
lished procedures that can be applied to virtually all assignments.

The similarities among guides may require the employee to use judgment when
applying the most appropriate procedure In order to reflect effectively the
transactions in the account.

COMPLEXITY:

The employee's assignments may frequently include maintenance and reconcili-
ation of accounts involving features such as varied types of advanced or
deferred payments or transactions involving multiple funds. Reconciliation
is complicated by many sources of errors. Various types of standardized trans-
actions affect a large number of different control accounts.

The employee prepares reports and analyses used directly by other units for
projecting, planning, and controlling costs.
ACCOUNTING TECHNICIAN AS-0525-7: (cont 'd)

PERSONAL CONTACTS:

Contacts are with accounting, budgeting, or operating personnel with the
organization or agency and with members of the general public, such as supply,
accounting or financial personnel of vendors, contractors, or manufacturers to
resolve differences in the cost when the price exceeds the original estimate
and to obtain, clarify, or provide information not readily accessible.

BENCHMARK NO. 2 ACCOUNTING TECHNICIAN AS-0525-7:

The incumbent independently performs the full range of accounting duties using
double-entry accrual accounting methods in a large-scale, prescribed accounting
system.

The incumbent has access to a technically qualified accountant or higher-
grade employee for precedent and unusual decisions, but normally performs
full and complete accounting functions for assigned organizations. System
changes are the responsibility of the supervisor.

MAJOR DUTIES :

-Classifying and verifying a wide variety of accounting documents (for example,
warehouse transaction forms, payrolls, bank transaction documents, purchase re-
quests, and requisitions) in order to ensure the arithmetical correctness and
completeness of information and to prepare control sheets with appropriate
accounting codes.

-Maintains double-entry bookkeeping journals and subsidiary ledgers posting
entries to established accounts. (May, on occasion, be required to initiate
action to establish additional ledgers and journals for new accounts). Pre-
pares monthly balances, reconciles accounts, and transcribes to general ledger
for close out of all accounts. In the case of imbalances, traces discrepancies,
if necessary, to posting documents. Closes accounts.

-Computes expenses incurred by individual activities for accounting services
provided and assigns charges appropriately.

-Prepares financial statements, reflecting profit and loss and statistics such
as incomes and expenditures by miscellaneous categories, liabilities, accounts
receivable, bank account status, and fixed assets. Statements require develop-
ment or securing of supportive documentation. As directed, compiles financial
data to forecast anticipated expenditures and incomes for current and special
planning on the basis of past business experience reflected in records maintained.
                                         A
                                   DoD N F ADMINISTRATIVE SUPPORT
                                         JOB-GRADING STANDARD
                                ADMINISTRATIVE SERVICES CLERK AS-0301-0

ADMINISTRATIVE SERVICES CLERK AS-0301-4:

J O B ORIENTATION REQUIREMENTS:

The t r a i n i n g o r o n - t h e - j o b development i n v o l v e s d e t a i l e d i n s t r u c t i o n on t h e
work t o b e performed, t h e g u i d e s t o b e f o l l o w e d , and t h e sequence of t h e
v a r i o u s s t e p s and t a s k s . The amount and complexity of t h e m a t e r i a l t o be
l e a r n e d i s s u f f i c i e n t l y e x t e n s i v e t h a t an employee w i t h o u t p r i o r s p e c i a l i z e d
t r a i n i n g o r e x p e r i e n c e i s n o r m a l l y i n a l e a r n e r o r l i m i t e d performance s t a t u s
f o r a p e r i o d r a n g i n g from s e v e r a l weeks t o a few months, a f t e r which t h e
employee i s n o r m a l l y c a p a b l e of f u l l performance of t h e work under s u p e r v i s o r y
control.

AVAILABLE GUIDELINES AND INSTRUCTIONS:

A v e r y l a r g e number of p r o c e d u r a l g u i d e s i n t h e form o f manuals and w r i t t e n and
o r a l i n s t r u c t i o n s a r e a p p l i c a b l e . These a r e s p e c i f i c and d i r e c t l y a p p l i c a b l e
t o t h e work and always a v a i l a b l e , b u t because o f t h e i r volume and n a t u r e , p r e -
s e n t some problems i n s e l e c t i o n .



A few o r l i m i t e d number of s u b s t a n t i v e g u i d e s , i n s t r u c t i o n s , r e g u l a t i o n s , man-
u a l s and p r e c e d e n t s a r e a p p l i e d .       (Example: The g u i d e s , i n s t r u c t i o n s , r e g u l a -
t i o n s , and d e c i s i o n s t h a t a p p l y t o t h e p r e p a r a t i o n of expense item p u r c h a s e
o r d e r s f o r uncomplicated p u r c h a s e t r a n s a c t i o n s o r f o r r e c o r d s d i s p o s i t i o n . )
The g u i d e s and p r e c e d e n t s cover s u b s t a n t i v e m a t t e r s and t e n d t o b e i n t h e form
o f r u l e s , p r i n c i p l e s , and p r e c e d e n t s a p p l i c a b l e t o problems c l e a r l y w i t h i n t h e
coverage of t h e g u i d e s . This u s u a l l y r e q u i r e s some a d a p t a t i o n and i n t e r p r e t a -
t i o n of t h e g u i d e s . C o n s i d e r a b l e s e a r c h may be n e c e s s a r y t o l o c a t e t h e g u i d e s
a p p l i c a b l e t o a s p e c i f i c s u b s t a n t i v e problem. T h i s g r a d e l e v e l i s c h a r a c t e r i z e d
by problems i n d e c i d i n g among s e v e r a l a p p l i c a b l e p r e c e d e n t s o r g u i d e s . ( P r o -
c e d u r a l problems may a l s o a r i s e and p r o c e d u r a l g u i d e s may be u s e d . )

SUBJECT MATTER AND PROCEDURAL K O L D E REQUIRED:
                               N WE G

S u b j e c t m a t t e r knowledge beyond t h a t i n c l u d e d i n t h e g u i d e s and i n s t r u c t i o n s
is l i m i t e d t o u n d e r s t a n d i n g t h e s e r v i c e s u t i l i z e d w i t h i n t h e o r g a n i z a t i o n and
some f a m i l i a r i t y w i t h t h e work done i n r e l a t e d o r g a n i z a t i o n a l segments. Knowl-
edge of c l e r i c a l p r o c e d u r e s i s e x t e n s i v e .



The body of knowledge i s s i m i l a r i n k i n d o r t y p e b u t s i g n i f i c a n t l y l e s s
e x t e n s i v e t h a n t h a t d e s c r i b e d a t t h e AS-5 l e v e l .
ADMINISTRATIVE SERVICES CLERK AS-0301-4: (cont'd)

ASSIGNMENT COMPLEXITIES:

Work consists of moderately complex assignments requiring numerous procedural
clerical steps, the nature or ordcr of which may vary to a significant degree
from one assignment to another in accordance with instructions.



Work consists of a few substantive types of narrow assignments, each requiring
several clerical steps that may vary in nature and sequence on the basis of the
requirements and characteristics of each individual case or work item.

JUDGMENT REQUIREMENTS:

The use of judgment is limited to choosing the appropriate instructions for
application in cach individual case or assignment from among a large number of
guides and instructions and to recognizing problems requiring referral to
others because the availablc instructions, regulations, manuals, or procedures
are not applicable.



The use of judgment involves selecting and applying a limited number of sub-
stantive guides, general principles, or general rules

ADYINISTRATIVE SERVICES CLERK AS-0301-5:

JOB ORlENTATlON REQUIREMENTS:

The work is of such difficulty, variety, or complexity, and requires knowledge
of such an extensive body of guides, instructions, and subject-matter knowledge,
as to require a total on-the-job training, experience, or development period
ranging in time from several months to approximately 1 year.

This position requires subject matter knowledge of the administrative services
offered, such as records and files procedures involving specialized terminol-
ogy and an understanding of detailed and specific instructions to be followed.

AVAILABLE GUIDELINES AND INSTRUCTIONS:

Numerous guides, instructions, regulations, manuals, and precedents are applied.
The guides and precedents cover s~ibstantivematters ard tend to be in the form
of rules, principles, and precedents applicable to problems clearly within the
coverage of the guide, but which require some adaptation and interpretation.
Extensive search may be necessary to locate the guides applicable to a specific
substantive problem. This grade level is characterized by significant problems
in deciding among several appljcable precedents or guides. (Procedural problems
may also arise that are not covered by a specific guide.)
ADMINISTRATIVE SERVICES CLERK AS-0301-5: (cont'd)

The position may require subject matter knowledge to enable the incumbent to
find precedents to be used as guidelines. The incumbent must determine what
precedent sets forth the proper principle to be applied in each problem case.

SUBJECT MATTER AND PROCEDURAL KNOWLEDGE KEQUIRED:

Subject matter knowledges are substantive in nature (that is, of a body of know-
ledge of the organization's programs and operations or of a body of principles
and concepts) and are in addition to the knowledge of procedures (that is, rules,
guides, and instructions) typical of the lower-grade levels.

Positions at this grade level are those requiring knowledge of a subject matter
area and usually involve use of specialized terminology or of a body of prin-
ciples and concepts. Their subject matter background must enable them to use
a wide variety of reference books on a regular basis.

ASSIGNMENT COMPLEXITIES:

Work consists of a series of numerous procedural and substantive steps varying
in nature and sequence according to each case or transaction.

JUDGMENT REQIJIREEIENTS :

Selectivity is used in choosing and selecting, not only from among a very large
number of procedural guides, but also from numerous substantive guides; in mak-
ing clerical decisions of a substantive nature requiring selecting the best
from a group of prescribed alternatives; and in recognizing for referral to
others problems not covered by the available guides.

Some Administrative Services Clerk positions require substantive subject matter
knowledge, in which a high degree of judgment is needed to select the most appro-
priate procedure from a number of possibilities.

ADMINISTRATIVE SERVICES CLERK AS-0301.-6:

JOB ORIENTATION REQUIREEIENTS :

The work is of sufficient complexity, variety, and difficulty, and requires
extensive knowledge of such a large and complex body of guides, instructions,
and subject matter knowledge that a period of on-the-job experience, training,
or development ranging from many months to approximately 1 year is required
in addition to the training described at the 85-5 level.

AVAILABLE GUIDELINES AND INSTRUCTIONS:

Extensive guides in the form of instructions, regulations, manuals, and pre-
cedents are applied. The guides and precedents for substantive matters are
policies, regulations, and principles that are not specific and detailed
e   ADMINISTRATIVE SERVICES CLERK AS-0301-6:                              (cont'd)

    and t h e r e f o r e r e q u i r e c o n s i d e r a b l e i n t e r p r e t a t i o n and a d a p t a t i o n . E x t e n s i v e
    s e a r c h e s may be n e c e s s a r y t o l o c a t e e x i s t i n g g u i d e s o r t o v e r i f y t h a t no
    g u i d e o r p r e c e d e n t i s a v a i l a b l e . Use of a l a r g e a s s o r t m e n t of r e f e r e n c e
    books on a r e g u l a r b a s i s , a l o n g w i t h i n s t r u c t i o n s and g u i d e s , i s c h a r a c t e r i s t i c
    of t h i s g r a d e l e v e l .

    SUBJECT MATTER AND PROCEDURAL KNOWLEDGE REQUIRED:

    The body of s u b j e c t m a t t e r knowledge a p p l i e d i s s i m i l a r i n n a t u r e t o t h a t a t
    t h e AS-5 l e v e l b u t i s s i g n i f i c a n t l y more e x t e n s i v e and complex. A knowledge
    and u n d e r s t a n d i n g of t h e s u b j e c t m a t t e r i n v o l v e d i s r e q u i r e d t o e n a b l e t h e
    incumbent t o u n d e r s t a n d and u s e t h e t e c h n i c a l terminology and t o make r e q u e s t s
    f o r t e c h n i c a l t e x t b o o k s and o t h e r s p e c i a l g u i d e s t h a t a r e r e g u l a r l y r e q u i r e d .

    JUDGMENT REQUIREMENTS:

    S e l e c t i v i t y i s e x e r c i s e d i n d e t e r m i n i n g a l t e r n a t i v e s from among a v e r y l a r g e
    number of s u b s t a n t i v e g u i d e s ; i n r e c o g n i z i n g p o s s i b l e a l t e r n a t i v e a c t i o n s when
    t h e s e are n o t p r e s c r i b e d o r r e a d i l y a p p a r e n t ; i n s e l e c t i n g o r d e v i s i n g t h e p r o -
    c e d u r a l s t e p s n e c e s s a r y i n s o l v i n g s u b s t a n t i v e c l e r i c a l p r o c e s s e s ; and i n
    r e c o g n i z i n g and r e f e r r i n g t o o t h e r s t h o s e problems t h a t r e q u i r e o t h e r t h a n
    c l e r i c a l decisions o r actions.
                                       DoD KAF ADNIh'lSTRATIVE SUPPORT
                                            JOB-GRADING STANDARD
                                           ACDIT CLERK AS-0501-04

DUTIES AND RESPOSSIBILITIES:

-Reviews summary and d a i l y cash r e p o r t s , r e p o r t s a l l e x c e s s e s and s h o r t a g e s
o v e r a s t i p u l a t e d amount t o s u p e r v i s o r .

-Maintains an u p - t o - d a l e l i s t of t h e l o c a t i o n of each c a s h r e g i s t e r and t h e
departments r e g i s t e r e d on each c a s h r e g i s t e r k e y .

-Audits s e r v i c e vouchers such a s vending rnacliine c a s h r e c e i p t s , b a r b e r c h i t s ,
b e a u t y s a l o n check s l i p s , p e r s o n a l s e r v i c e s r e c e i p t s , and c r e d i t s a l e s s l i p s .

-Maintains a number c o n t r o l on a c c o u n t i n g documents t h a t r e l a t e t o s a l e s
operations.

                                          c
-Audits and m a i n t a i n s a n ~ ~ m b e ro n t r o l o f layaway t i c k e t s and s e c u r e s unused
t i ckets .

- P r e p a r e s a d e p o s i t o r y t r a n s f e r check when d a y ' s r e c e i p t s a r e d e p o s i t e d by
cashier.

O r a s an i n v o i c e a u d i t c l e r k :

-Examines incoming i n v o i c e s f o r c o r r e c t n e s s by comparing them w i t h purchase
o r d e r f o r v e r i f i c a t i o n of merchandise q u a n t i t i e s o r d e r e d and r e c e i v e d , u n i t
p r i c e s , d i s c o u n t t e r m s , e x t e n s i o n s and a d d i t i o n s , and s h i p p i n g c h a r g e s .

-Maintains number c o n t r o l on r e p o r t s of goods r e c e i v e d , chargebacks, and
c r e d i t memos a s t h e y a r e p r o c e s s e d .

- I s s u e s chargebacks and c r e d i t memos f o r e r r o r s i n i n v o i c e s , c r e d i t memoranda,
and r e f u n d s .

- P r e p a r e s i n v o i c e s , c h a r g e b a c k s , and c r e d i t memos f o r submission f o r payment.

-Maintains such f i l e s a s "open" p u r c h a s e o r d e r s and i n v o i c e s and "open" and
"completed" r e p o r t s of goods r e c e i v e d .

- I n i t i a t e s correspondence t o e f f e c t n c c e s s a r y a d j u s t m e n t s and c o r r e c t i o n s .

NOTE: Other jobs t h a t c o n t a i n s i m i l a r b a s i c d u t i e s t h a t s i g n i f i c a n t l y exceed
o r f a l l s h o r t of t h o s e c i t e d above s h a l l b e a p p r o p r i a t e l y c l a s s i f i e d above o r
below t h i s e s t a b l i s h e d AS-4 g r a d e l e v e l w i t h t h e r a t i o n a l e f o r t h e g r a d e s e l e c t e d
documented and a t t a c h e d t o t h e p o s i t i o n d e s c r i p t i o n .
                        DoD NAF ADMINISTRATIVE SUPPORT
                             JOB-GRADING STANDARD
                    BOOKKEEPING MACHINE OPERATOR AS-0354-0

BOOKKEEPING ElACHINE OPERATOR 85-0354-2:

Positions in this class involve the performance of bookkeeping machine duties
of the difficulty and responsibility described in the following paragraphs and
may also include the performance of clerical duties classifiable at this or at
the AS-1 level.

At this level, employees perform such duties as posting (to ledger accounts or
to stock control, inventory, or statistical records in card or other form),
billing, listing, scheduling, and preparing summaries or recapitulations when
such work requires the ability to operate one or more types of bookkeeping
machines with acceptable speed and accuracy and to apply a limited variety of
specific procedures.

Bookkeeping machine duties are characterized by the following elements:

All the duties normally performed and all matters normally involved in the work
are prescribed or provided for in established procedures or instructions that
may be in written or oral form and are either readily available or have been
learned so well that physical reference to them is seldom necessary.

The procedures applied are limited in number and variety.

The documents from which entries are posted or recorded are prepared (usually
                                                            .  -

by other employees) to ensure that misplaced items are both rare and clearly
apparent; there is little or no incidence of omitted items and that specific
provision is made for the few cases that may occur; there is little or no
necessity for interruption of the machine operation to correct errors or
resolve deviations from applicable procedures; items appear on the document
in the order in which they are to be entered on the bookkeeping machine form;
and there are few, if any, instances involving deviations from established
procedures.

Operation of the bookkeeping machine requires a degree of sustained attention
and alertness such as that involved when a relatively small number (three or
four) of machine registers is adequate for all of the accumulating processes
involved; successive entries are generally made in consecutive columns on
the bookkeeping machine form; the arithmetic process performed from one
vertical column to another is primarily or exclusively either addition or sub-
traction and cases in which both these processes are involved are unusual; and
(d) the entries are normally all of one kind, that is either debit or credit
entries, so that instances involving a combination of both debit and credit
entries occur seldomy, if at all.

Typically, the accuracy of the entries is verified by comparison with pre-
established control figures, and reconciliation duties are limited to checking
each individual entry on the bookkeeping machine form against each individual
item on the posting or source document.
BOOKKEEPING MACHINE OPERATOR              (cont ' d)

The work usually requires only such familiarity with the overall or basic
nature and purpose of the reports or records prepared as is necessary for the
operator to recognize such errors or discrepancies as quantity or money
amounts that are excessively larger or smaller than those appearing in most of
the entries involved; instances in which operational defects in the book-
keeping machine result in incorrect totals; and obviously incorrect codes.

Such matters as failure to reconcile after verification of individual entries;
questions concerning the methods to be used in applying pertinent procedures;
and cases that deviate in any way from established procedures are referred to
the supervisor.

Some positions in this class consist of training in bookkeeping machine duties
characteristic of the AS-3 level under the direct observation of the supervisor
or a bookkeeping machine operator in a higher-grade position and in accordance
with specific instructions regarding the operation and control of one or
more kinds of bookkeeping machines; the source documents and bookkeeping
machine forms to be used; the order in which entries are to be made;
the control figures and methods to be used in balancing or reconciling;
and any other matters that may be involved in performing the bookkeeping
machine operation. In positions of this kind, supervisory control over
the work becomes progressively less direct and detailed as proficiency is
attained until the employee is capable of performing the duties under the
kind of supervisory control described in this standard as characteristic of
the AS-3 level.

BOOKKEEPING MACHINE OPERATOR AS-0354-3:

Positions in this class include the performance of bookkeeping machine duties
of the difficulty and responsibility described in the following paragraphs;
the performance of such bookkeeping machine duties and, in addition, clerical
duties classifiable at this or a lower level; or the performance of clerical
duties classifiable at the AS-3 level and, in addition, bookkeeping machine
duties that are both paramount and classifiable at the AS-2 and/or AS-3 levels.

Bookkeeping machine work at this level is characterized by the following
elements :

The source documents and bookkeeping machine forms to be used, the methods to
be used in preparing the records involved, and other similar matters are
described in detail in established procedures, but the work regularly requires
the exercise of some judgment in such matters as determining, in accordance
with specifically applicable procedures, the action to be taken in the case
of omissions, errors, or discrepancies and the most likely location or
source of errors revealed through the trial balance or through failure to
balance to an established control figure.

The procedures are more numerous and varied than those typically involved at
the AS-2 level. They pertain to a variety of records, forms, or source docu-
ments and provide for such additional or different matters as recording in-
formation when multiple entries or multiple arithmetic processes are involved;
BOOKKEEPING MACHINE OPERATOR AS-0354-3: (cont'd)

selecting information from source documents and posting or recording it when
the order to be followed differs from the order of the items on the source
documents; selecting the appropriate detail or subsidiary documents and
methods to be used in taking trial balances; and determining the sources
of detail information and the classifications to be used in summaries or
recapitulations.

The documents from which entries are posted or recorded are such that omis-
sions, discrepancies, errors, or similar deviations are frequently encountered
so that the work typically includes determining which of the prescribed alter-
native actions, with respect to speciiic documents, is appropriate and securing
the information necessary to related organizational units in accordance with
established procedures that identify the sources and the general nature of the
required information.

Operation of the bookkeeping machine requires a degree of sustained attention
and alertness such as that involved when a relatively large number of machine
registers is necessary from one vertical column to another which normally
includes both addition and subtraction, or successive entries cannot be made
in consecutive columns so that return to preceding columns on the bookkeeping
machine form is necessary; or a large number (approximately 20) of machine
registers is used for accumulating purposes in the preparation of summaries.

The work normally requires an understanding of the basic nature of the arith-
metic processes involved in, for example, the periormance of posting duties
that involve both debit and credit entries and both addition and subtraction
processes in the individual bookkeeping machine record; or the preparation of
summaries, recapitulations, or other records that require distri-butingthe
detail records, selecting the correct information directly from the source
material, establishing the control figure in accordance with specific pro-
cedures, and making, adjusting, or correcting entries to reconcile with the
control figure.

Typically, the accuracy of the work is verified by taking a trial balance
in accordance with established procedures prescribing the specific subsi-
diary records and methods to be used; balancing to a control figure estab-
lished in operations accomplished in other organizational units so that
verification of the accuracy of the control figure may also be required; or
using other methods that are equivalent and require the application of
knowledges and abilities additional to those involved in checking individual
items and entries.

The work normally requires the application of a knowledge of the relationship
between the subsidiary reports or records and the primary or control document
involved and of the procedures of other units engaged in other processing of
the same documents in making such determinations as the most likely location
of error in cases of failure to balance to control figures based upon con-
sideration of the size or nature of the numerical quantities involved; and
whether discrepancies are most likely caused by time lag between successive
processing steps, adjustment of the item, errors in previous processing, or
other causes of a similar nature.
BOOKKEEPING MACHINE OPERATOR 8 8 - 3 5 4 - 2 :                       (cont'd)

Such m a t t e r s a s f a i l u r e t o b a l a n c e t h e t r i a l b a l a n c e , i n a b i l i t y t o l o c a t e
e r r o r s i n previous processing, i n a b i l i t y t o e s t a b l i s h t h a t t h e prepared
r e p o r t o r t h e c o n t r o l f i g u r e is e r r o n e o u s , and unusual d e v i a t i o n s from
e s t a b l i s h e d p r o c e d u r e s ( f o r example, s o u r c e documents c o n t a i n i n g e r r o r s
o r d i s c r e p a n c i e s e n t i r e l y d i f f e r e n t from t h o s e p r e v i o u s l y e n c o u n t e r e d ) a r e
referred t o t h e supervisor.
                       DoD NAF ADMINISTRATIVE SUPPORT
                            JOB-GRADING STANDARD
                   CALCULATING HACHINE OPERATOR AS-0355-0

CALCULATING MACHINE OPERATOR AS-0355-3:

NATURE AND VARIETY OF WORK:

Calculating machine duties typical of this level involve the initial computa-
tion or the verfication of numerical quantities when this requires the appli-
cation of arithmetic knowledges of limited scope and complexity, the use of a
moderate variety of specific procedures, and the exercise of little or no judg-
ment.

The calculations involved are of limited complexity and variety and require
arithmetic knowledge of restricted scope. Calculations of this kind include
simple accumulations or series in which each calculation consists of two or
three steps and involves one or two arithmetic processes; and division
operations that involve relatively small quantities (for example six-digit
whole numbers or two or three-place decimal numbers) and, hence, do not
require the use of reciprocals, split division, or similar shortcut methods.
In calculations typical of this level, the rounding practices or similar
computing procedures used and the specific arithmetic processes involved
remain constant within any individual series of calculations, and there
is, normally, little, if any, variation in these elements from one series
to another. The calculations may involve one or more of the fundamental
arithmetic operations but ordinarily not a combination of all four such
operations in any one series of calculations.

Normally, the documents or forms involved arc relatively simple and closely
similar in format (for example, lists, tabulations, or other numerical arrange-
ments of equivalent complexity). The material from which figures are entered
into the calculating machine ordinarily contains few errors or discrepancies
so that there is little or no need for making major adjustments for varia-
tions in the type of entry or for interruption of the machine operation and
the degree of concentration necessary to maintain accuracy and speed is
substantially less than that required at the next higher level.

Responsibility for locating errors is typically limited to rechecking individ-
ual entries against original items, repeating the calculations, or performing
similar duties that do not require an understanding of the basis for, or the
relationship between, the arithmetic proccsses involved. Discrepancies that
are not resolved by this means are referred to the supervisor.

AVAILABLE GUIDELINES AKD INSTRUCTIONS:

The work is performed in accordance with established procedures or detailed
oral or written instructions prescribing the documents, forms, or source
material to be used; the arithmetic operations to be performed; the order
of their performance when more than one arithmetic operation is involved;
the methods to be used in checking for accuracy; the action to be taken in
cases of error or discrepancy; the disposition to be made of the results of
the calculation; and all other matters involved in the work.
CALCULATING MACHINE OPERATOR AS-0355-3:                            (cont'd)

S t r i c t a d h e r e n c e t o t h e s e p r o c e d u r e s i s r e q u i r e d , and, c o n s e q u e n t l y , t h e r e is
l i t t l e o r no need o r o p p o r t u n i t y f o r o r i g i n a l i t y , i n g e n u i t y , o r t h e u s e of
judgment i n p e r f o r m i n g t h e d u t i e s .

CALCULATING MACHINE OPERATOR A S - 0 3 5 5 - 4 :

NATURE AND VARIETY OF WORK:

C a l c u l a t i n g machine d u t i e s t y p i c a l of t h i s l e v e l i n v o l v e t h e i n i t i a l computa-
t i o n o r t h e v e r i f i c a t i o n of numerical q u a n t i L i e s when t h i s r e q u i r e s an under-
s t a n d i n g of t h e r e l a t i o n s h i p s among complex a r i t h m e t i c c a l c u l a t i o n s ( d e f i n e d
below); a b i l i t y t o a p p l y a wide v a r i e t y of l e s s complex p r o c e d u r e s , t h e e x e r -
c i s e of judgment i n performing r e l a t e d d u t i c s ; o r a combination of t h e s e .
C a l c u l a t i n g machine d u t i e s c l a s s i f i a b l e a t t h i s l e v e l a r e of t h e t y p e d e s c r i b e d
i n e i t h e r p a r a g r a p h ( A ) o r ( B ) below.

(A) C a l c u l a t i n g machine d u t i e s t h a t i n v o l v e complex a r i t h m e t i c c a l c u l a t i o n s
and r e q u i r e t h e u s e of judgment i n p e r f o r m i n g i n c i d e n t a l o r r e l a t e d d u t i e s .
These d u t i e s a r e c h a r a c t e r i z e d by t h e f o l l o w i n g :

The c a l c u l a t i o n s i n v o l v e d a r e n o r m a l l y complex and r e q u i r e a r i t h m e t i c knowl-
edge o f s u b s t a n t i a l l y w i d e r scope t h a n t h o s e d e s c r i b e d a t t h e A S - 3 l e v e l .
These c a l c u l a t i o n s t y p i c a l l y r e q u i r e an u n d e r s t a n d i n g of t h e e f f e c t of each
i n d i v i d u a l a r i t h m e t i c o p e r a t i o n on s u c c e s s i v e s t e p s i n m u l t i p l e - s t e p sequences
and t h e i r r e l a t i o n t o t h e f i n a l r e s u l t s i n o r d e r t o r e c o g n i z e i n c o n s i s t e n c i e s
and a v o i d e r r o r s d u r i n g machine o p e r a t i o n o r t o l o c a t e t h e c a u s e of e r r o r s i n
v e r i f i c a t i o n work; and c o n t i n u i n g and e x t e n s i v e u s e of r e c i p r o c a l s , complemen-
t a r y numbers, s p l i t d i v i s i o n , o r o t h e r s i m i l a r s h o r t c u t methods and t e c h n i q u e s
and a t h o r o u g h u n d e r s t a n d i n g of t h e decimal system i n t h e accomplishment of
d i v i s i o n o p e r a t i o n s , o r o t h e r a r i t h m e t i c knowledge and a b i l i t i e s of e q u i v a l e n t
c o m p l e x i t y . Elements of t h i s k i n d o c c u r i n i n d i v i d u a l c a l c u l a t ~ o n sc o n s i s t i n g
o f m u l t i p l e s t e p s i n which s e v e r a l o r a l l of t h e fundamental a r i t h m e t i c o p e r a -
t i o n s o c c u r i n t h e same o r i n v a r y i n g sequence; d i v i s i o n o p e r a t i o n s i n v o l v i n g
l a r g e numbers and numerous decimal p l a c e s ; c a l c u l a t i o n s of a v e r a g e s , r a t i o s ,
i n t e r e s t , p e r c e n t a g e s , o r s i m i l a r r e l a t i o n s h i p s i n accordance w i t h s p e c i f i c a l l y
a p p l i c a b l e p r o c e d u r e s when t h i s i n v o l v e s t h e d e r i v a t i o n of t h e b a s e s f o r t h e s e
from t h e g i v e n numerical d a t a and such b a s e s normally v a r y from one group of
c a l c u l a t i o n s t o a n o t h e r ; and t h e a p p l i c a t i o n of p r e s c r i b e d a l g e b r a i c , s t a t i s -
t i c a l , o r o t h e r s i m i l a r f o r m u l a s , p r o v i d e d t h e r e q u i r e d knowledge i s l i m i t e d
t o a knowledge of t h e fundamental a r i t h m e t i c o p e r a t i o n s and does n o t i n c l u d e
a knowledge of t h e mathematical t h e o r y o r t e c h n i q u e s concerned.

Such m a t t e r s a s t h e forms, documents, o r s o u r c e m a t e r i a l t o be u s e d , t h e
a r i t h m e t i c o p e r a t i o n s t o be performed, t h e o r d e r of t h e i r performance, and t h e
computing p r a c t i c e s t o b e followed a r e n o r m a l l y p r e s c r i b e d i n d e t a i l i n e s t a b -
l i s h e d p r o c e d u r e s o r i n w r i t t e n o r o r a l i n s t r u c t i o n s . However, s u c h m a t t e r s a s
t h e methods t o b e u s e d i n l o c a t i n g e r r o r s , r e s o l v i n g d i s c r e p a n c i e s i n t h e
source material, o r balancing t o control figures a r e usually described only i n
CALCULATING MACHINE OPERATOR 85-0355-4: (cont'd)

general terms or are not described at all so that judgment must be applied in
determining the method that is most economical, expedient, or effective in the
particular circumstances involved.

The work includes resolving discrepancies between the figures computed personally
by machine operation and the figures established for control purposes; locating
the cause of errors in calculations that are verified and referring these to the
original computer for correction; and performing other duties requiring an
understanding of the relationships of the forms and their contents to the com-
putational work to be done, but not requiring a substantive knowledge of the
contents of the documents.

(B) Calculating machine duties that are similar io those at the AS-3 level
insofar as complexity of the calculations involved and specificity of the pro-
cedures applied are concerned, but differ in that the assignments require the
use of a substantially wider variety of procedures. In positions at this level,
the variety of procedures is equivalent to that involved when (1) the documents
or forms concerned are numerous (approximately 30 or more), (2) the kinds
of arithmetic operations, the character of the numerical data, and/or the type
of computing practices used differ from one document or form to another, and
(3) the variations in these elements normally occur within a relatively short
time cycle (1 or 2 weeks or shorter periods).

AVAILABLE GUIDELINES AND INSTRUCTIONS:

The work may involve the application of procedures that prescribe in detail
all matters concerned in the preparation of summaries involving the use of
prescribed classifications different from those in the source material and
requires the extraction of data from different locations within the source
material; and the use of source material characterized by a high incidence
of errors or discrepancies requiring correction through reference to other
information in the source material or in other immediately available and
prescribed sources.
                        DoD NAF ADMINISTRATIVE SUPPORT
                             JOB-GRADING STANDARD
                               CASHIER 85-0530-3

CASHIER 85-0530-3:

NATURE OF ASSIGNMENT:

This is an entry-levcl position with duties such as assisting higher-grade
employees and performing well-established, clear-cut duties. The employee
prepares reports, performs arithmetical computations, and arranges a variet.y
of instruments into prescribed order prior to other piocedural and substantive
reviews by other cashiers.

PERSONAL CONTACTS:

Personal contacts are limited to fellow employees, mainly for skills improvement
and specific guidance.

SUPERVISORY CONTROLS:

The supervisor provides detailed instruction for each new task. The work is
subject to detailed reviews to ensure compliance with agency directives and
for on-the-job training. The employee is not expected to deviate from guide-
lines .

KNOWLEDGE REQUIRED:

Knowledge of routine business office procedures is required.

CASHIER AS-0530-4:

KATURE OF ASSIGNMENT:

Cashiers AS-4 may be in developmental positions. In addition to all procedural
aspects of cashier duties, these employees perform routine substantive audits,
examinations, disbursement, and receipt of cash items. Other Cashiers AS-4
perform all the procedural aspects of cash item control. AS-4 cashiers perform

     -blocking, totalling, and balancing.
     -determining propriety of remittance to billings.
     -examining cash and instruments for validity.
     -balancing a variety of cash management and control documents.

PERSONAL CONTACTS:

Cashiers AS-4 meet and deal with customers for the more routine matters and with
other employees for information exchange and clarification of interagency pro-
cedure.

SUPERVISORY CONTROLS:

Cashiers AS-4 receive moderate supervision and are able to manage their day-to-
day procedural activities with limited direction. Cashiers are provided assis-
a   CASHIER 85-0530-4: (cont'd)

    tance and more specific guidance for investigations of the substance and pro-
    priety of cash items. Routine work is spot-checked upon completion, and new
    assignments are reviewed while in progress.

    KNOWLEDGE REQUIRED :

    Cashiers AS-4 must be knowledgeable in cash management rules, regulations, and
    procedures in order to make a choice of applicable guides.

    CASHIER AS-0530-5:

    NATURE OF ASSIGNMENT:

    Cashiers AS-5 are responsible for the full range of cash management duties
    and perform teller functions with more emphasis on substance than procedure.
    Although AS-5 cashiers are at the full performance level, they are not normally
    required to perform simultaneous operations. For example:

         -receipt or disbursement, or both, but not simultaneously.
         -same as 88-530-4 tasks, but with broader scope and transactions with
          subgroups and balancing to grand totals.
         -analyzing audit trails to ensure propriety prior to disbursing funds.
         -tracing and correcting erroneous data on computer runs

    PERSONAL COKTACTS:

    Cashiers AS-5 deal with customers in areas requiring tact and courtesy as issues
    may be sensitive. Cashiers deal with other employees and senior officials
    (accountants, inspectors, and contractors) involved in cash management.

    SUPERVISORY CONTROLS:

    Employees work under general supervison. Day-to-day operations are not
    normally reviewed, and the employee is expected to comply with appropriate
    guides and directives.

    KNOWLEDGE REQUIRED:

    Cashiers at this level require a good working knowledge and rapid, accurate
    application of the full range of basic cash-processing regulations, procedures,
    and computations.

    CASHIER AS-0530-6:

    NATURE OF ASSIGNMENT:
    Grade AS-6 cashiers are assigned to positions with many suspense actions, dead-
    lines, and high-volume customer contacts and are recognized as technically


a   expert in procedural cash management matters. The following duties are typical:
CASHIER AS-0530-6: (cont'd)

     -Applying official regulations to cash management and accountability.
     -Performing routine receipt and disbursement as simultaneous operations.
     -Performing reconciliation, balancing and auditing of receipts for a
moderate number of categories on a sirnultancous basis.
     -Using double-entry bookkeeping techniques to ensure proper cash manage-
ment accountability.
     -Trouble-shooting routine actions by verifying audit trails and correcting
errors.
     -Searching for substantive solutions and recognizing unique and unusual
trends or other problems in cash management.

PERSONNAL CONTACTS:

Cashiers AS-6 have heavy customer contact and meet and deal with organization
officials, important persons, inspectors, and banking officials.

SUPERVISORY CONTROLS:

Cashiers AS-6 perform with limited supervision and manage their own work prior-
ities and suspense activities. Work is subject to little or no review. Overall
performance is based on compliance with agency policy and procedures.

KNOWLEDGE REQUIRED :

Although similar to AS-5, Cashiers AS-6 rcquire a broader knowledge of banking
practices and currency negotiability.

CASHIER 88-0530-7:

NATURE OF ASSIGNMENT:

Grade AS-7 Cashiers, in addition to the nature of the assignment for AS-6,
independently process the full range of assignments that include, but are
not limited to

     -detecting counterfeit currency.
     -processing foreign currency.
     -recei.ving, counting, verifying and collecting cash receipts and money from
      cash registers.
     -assisting lower-grade cashiers.
     -training of lower-grade cashiers, as required.
     -using double-entry bookkeeping techniques in reconciling, balancing, and
      auditing of receipts and disbursements in a very large number of cate-
      gories.

PERSONNAL CONTACTS:

Contacts are the same as described at AS-6, but with a greater variety of contact
with officials and more complex transactions.
CASHIER AS-0530-7:  (cont'd)
SUPERVISORY CONTROLS:

C a s h i e r s a t t h i s l e v e l r e c e i v e l i t t l e o r no superv s i o n . Incumbents manage
t h e i r own s c h e d u l e s and a p p l y g u i d e s and i n t e r p r e t d i r e c t i v e s f o r c a s h
management a c t i v i t i e s .

KNOWLEDGE REQUIRED:

                                                                  -
C a s h i e r s AS-7. i n a d d i t i o n t o t h e knowledne r e f l e c L ed a t t h e AS-6 l e v e l , must
have a thorough u n d e r s t a n d i n g of numerous r e g u l a t i o n s , i n s t r u c t i o n s , p o l i c i e s ,
and p r o c e d u r e s p e r t a i n i n g t o a l l t y p e s of r e c e i v i n g and d i s b u r s i n g t r a n s a c t i o n s .
Also, t h e s e c a s h i e r s have a s u b s t a n t i a l knowledge of banking p r a c t i c e s and
currency.
                               rF
                          DoD N Z AD11 INISTRATIVE SUPPORT
                               JOB-GRADING STANDARD
                           CLERK-STENOGRAPHER AS-0312-0

GRADE-LEVEL STANDARD:

Positions under this standard are classified according to the nature of the
stenographic work; the nature of terminology encountered.; the level of res-
ponsibility involved in the work situation; and the complexity of the recording
situation.

CLASSlFICATlON FACTORS:

The most important factor to be considered in classifying positions in this
standard is the nature and variety of work, which includes the nature of the
work situation. The qualifications required, originality required, the nature
of the commitment responsibility, and, to the extent appropriate, the nature of
supervisory control over thc position are included in the nature and variety of
work factors discussed later in this standard. Other classification factors,
which do not provide a basis for distinguishing the grade levels of positions
within this series, but which have been considered in determining the appro-
priate grade range for stenographic work within the total range of grades
possible, are described below.

Guidelines include instructions or manuals and other standard references which
are used to ensure the correctness of format, spelling, punctuation, grammar,
and word usage. In positions at the higher levels, guidelines may also include
textbooks, technical dictionarics, material available only in the unit concerned,
and similar reference materials.

Person-to-person work relationships in stenographer positions are those made
with one person for the purpose of recording dictated material.

Supervisory control over the position is exercised by the dictator or an employee
in a position of a higher grade, or both, and it includes the assignment of work,
instructions in new or revised procedures and policies, and advice, as required,
with respect to their applicability. The application of the knowledges and
skills involved in recording and transcribing spoken material is not normally
reviewed. Those elements of supervisory control over the position that may
differ from one position to another and thus affect the classification value
of positions are described at the appropriate grade levels in this standard.

CHARACTERISTICS OF SHORTHAND WORK:

The difficulty of recording spoken material in shorthand symbols depends upon
differences in the degree of skill or speed required, the extent of the vocab-
ulary knowledge and subject matter familiarity necessary to recognize the terms
used and to follow the speaker, and the complexity of the recording situation.
Differences in these elements are reflected in variations in the nature or
degree of specialization in the material recorded; the extent of the vocab-
ulary and subject matter knowledge necessary to recognize the terms used and
to follow the speaker; and the degree of control over the required recording
a   CLERK-STENOGRAPHER AS-0312-0: (cont'd)

    speed exerted by such elements as permitting interrupti-on of the speaker,
    requiring the speaker to remain aware of the recording ability of the shorthand
    writer, or requiring a less than verbatim record. Other elements affecting
    the difficulty of shorthand work are the extent of thc rcquircd knowledge of
    grammar, punctuati.on, capitalization, spelling, and related matters; the degree
    of typing skill required, as indicated by whether material is typed initially
    in final or preliminary form; the degree of judgment involved in performing
    such duties as determining the proper placement of typed material and securing
    and assembling supplemental material.; the extent of the knowledge of the func-
    tions and procedures of the assigned orga~iizational unit and related units ;
    the nature of individual employee assignments; the reference sources and
    materials required to secure and assemble supplemental rnaLerial, obtain
    clearances, check citations, and perform similar duties; and the degree
    of finality of responsibility for the work made by the supervisory or other
    concerned employee. Differences i n these elements are reflected in variations
    in the nature of the work situation.

    CLERK-STENOGRAPHER 88-0312-4:

    Positions at this level include the performance of stenographic work of the
    difficulty and responsibility described in the following paragraphs, and fre-
    quently also include the performance of clerical work that may be classified
    at this or a lower grade.

    Most positions at this level include the recording and transcription of termi-
    nology that is average or not highly specialized, in a work situation involving
    a n o ~ m a llevel of responsibility. Positions of this kind are characterized by
    the following elements :

         -Material is dictated at the dictator's normal rate of dictation. However,
    the Clerk-Stenographer may interrupt for repetition of material that is spoken
    too rapidly, is unintelligible, or is unfamiliar.

         -The dictator provides, or the Clerk-Stenographer may interrupt for, the
    spelling of and the time necessary to record words, terms, or expressions that
    do not recur frequently, are similar in sound but different in spelling, or
    are unusual for other reasons.

         -Paragraphing is usually dictated for material of any kind. Punctuation
    and capitalization are dictated in the case of material that differs in content
    or vocabulary from that normally handled, or when requested by the Clerk-
    Stenographer. The Clerk-Stenographer is responsible for spelling, punctuation,
    capitalization, and basic grammar in the case of material that recurs regularly
    or involves routine subject matter.

         -The Clerk-Stenographer is responsible for typing work, including typing
    of transcripts of dictation, that does not exceed in difficulty that described
    in the standard for Clerk-Typist AS-0322-4.
CLERK-STENOGRAPHER AS-0312-4:                         (cont 'd)

          - S t e n o g r a p h i c n o t e s r e g a r d i n g m a t e r i a l of o t h e r t h a n a r o u t i n e n a t u r e a r e
u s u a l l y t r a n s c r i b e d i n rough d r a f t form f o r review by t h e d i c t a t o r .

          -The C l e r k - S t e n o g r a p h e r may assemble r e q u i r e d s u p p l e m e n t a l m a t e r i a l i n -
d e p e n d e n t l y when t h i s i n v o l v e s t h e u s e of d e t a i l e d , c l e a r l y d e f i n e d i n s t r u c t i o n s
o r e s t a b l i s h e d p r o c e d u r e s p r o v i d i n g t h e s p e c i f i c i d e n t i t y of t h e m a t e r i a l , t h e
s o u r c e from which it i s t o be s e c u r e d , any n e c e s s a r y r e c o r d s o r c l e a r a n c e s t o b e
made i n o b t a i n i n g i t , and a c t i o n t o be t a k e n w i t h r e s p e c t t o any o t h e r m a t t e r
i n v o l v e d . I n a l l c a s e s t h a t a r e unusual because of i n f r e q u e n c y of o c c u r r e n c e ,
d e v i a t i o n from r o u t i n e m a t e r i a l , o r f o r any o t h e r r e a s o n s , d e t a i l e d i n s t r u c -
t i o n s c o n c e r n i n g a l l m a t t e r s involved i n assembly a r e g i v e n by t h e d i c t a L o r .

          - T r a n s c r i b e d m a t e r i a l i s reviewed f o r adherence t o t h e m a t e r i a l d i c t a t e d ;
a c c u r a c y of s p e l l i n g , c a p i t a l i z a t i o n , and s i m i l a r m a t t e r s ; grammatical c o r r e c t -
n e s s ; n e a t n e s s of a l l o w a b l e e r a s u r e s and c o r r e c t i o n s ; p r o p r i e t y of arrangement
and s p a c i n g of t h e typed m a t e r i a l ; c l e a r n e s s and n c a t n c s s of copy; a c c u r a c y of
any r e f e r e n c e s t o s o u r c e m a t e r i a l ; and conformance w i t h e s t a b l i s h e d p r o c e d u r e s
o r i n s t r u c t i o n s r e g a r d i n g such m a t t e r s a s r o u t i n g s t o concerned o r g a n i z a t i o n a l
u n i t s , c l e a r a n c e s , and number o f c o p i e s . M a t e r i a l p r e p a r e d i n rough d r a f t
form i s reviewed f o r t h e s e p u r p o s e s p r i o r t o f i n a l t y p i n g , and t h e f i n a l t r a n -
s c r i p t i o n of such m a t e r i a l i s reviewed f o r conformance w i t h t h e rough d r a f t .

CLERK-STENOGRAPHER AS-0312-5:

P o s i t i o n s a t t h i s l e v e l i n c l u d e performance of              e i t h e r s t e n o g r a p h i c d u t i e s of
t h e d i f f i c u l t y and r e s p o n s i b i l i t y d e s c r i b e d i n   t h e following paragraphs, o r
c l e r i c a l work c l a s s i f i a b l e a t t h i s g r a d e l e v e l      and a l s o s t e n o g r a p h i c work
of t h e d i f f i c u l t y and r e s p o n s i b i l i t y d e s c r i b e d    a t AS-4 o r i n t h e f o l l o w i n g
paragraphs. Clerk-Stenographer AS-5 p o s i t i o n s                             may a l s o i n c l u d e o t h e r c l e r i c a l
work c l a s s i f i a b l e a t a lower g r a d e .

Some p o s i t i o n s a t t h i s l e v e l i n c l u d e t h e r e c o r d i n g and t r a n s c r i p t i o n of t e r m i -
nology t h a t i s a v e r a g e o r n o t h i g h l y s p e c i a l i z e d i n a work s i t u a t i o n i n v o l v i n g
a h i g h l e v e l o f r e s p o n s i b i l i t y . P o s i t i o n s of t h i s k i n d a r e c h a r a c t e r i z e d by
t h e following elements:

          - M a t e r i a l i s n o r m a l l y d i c t a t e d w i t h o u t r e g a r d t o t h e r e c o r d i n g speed o f
t h e C l e r k - S t e n o g r a p h e r and w i t h o u t i n t e r r u p t i o n by t h e C l e r k - S t e n o g r a p h e r . The
d i c t a t o r may, i n some c a s e s , s p e l l o r e x p l a i n terms p e c u l i a r t o new o r emerging
f i e l d s , b u t t y p i c a l l y t h e Clerk-Stenographer i s r e s p o n s i b l e f o r s e c u r i n g i n -
f o r m a t i o n on s u c h u n f a m i l i a r words from r e f e r e n c e s o u r c e s o r , i n r a r e i n s t a n c e s ,
from t h e d i c t a t o r subsequent t o d i c t a t i o n .

          -The C l e r k - S t e n o g r a p h e r i s r e s p o n s i b l e f o r t h e c o r r e c t p u n c t u a t i o n , c a p i -
t a l i z a t i o n , s p e l l i n g , and grammar of t h e m a t e r i a l t r a n s c r i b e d and f o r t h e
p r o p e r placement o r arrangement o f a l l typed m a t e r i a l i n c l u d i n g t a b u l a r o r
other nonnarrative material.
a   CLERK-STENOGRAPHER AS-0312-5: (cont'd)

         -Stenographic notes are usually typed in final form without intermediate
    rough draft and pr,esented with all related supplemental material completely
    assembled.

         -The assembiy of any required supplemental material requires the applica-
    tion of a knowledge of material in files, the subject matter of individual
    employee assignments within the organizational unit involved, and the checking
    of cited or standard reference sources available in the same or related organi-
    zational units or the library of the employing organization.

         -The review of work performed includes spot-checking of transcribed material
    in final form to ensure accuracy and conformance with established form and
    procedure. Supplemental material is reviewed for accuracy as to content only
    in cases that deviate in subject matter from those normally handled.

    -Other positions in this category are characterized by

         -an average or nontechnical type of vocabulary.

         -a level of responsibility similar to that described at the AS-4 level*

         -the inclusion of other kinds of clericnl duties and responsibilities
    classifiable in grade AS-5 by reference to other appropriate classification
    standards.

    A third type of position in this class includes the recording and transcrip-
    tion of terminology that is highly specialized in a work situation involving a
    moderately high level of responsibility. Positions of this kind are character-
    ized by the following elements:

         -Material is normally dictated without regard to the recording speed of
    the Clerk-Stenographer, but interruption by the Clerk-Stenographer occurs
    occasionally. The dictator usually spells or explains terms peculiar to new
    or emerging fields but, typically, the Clerk-Stenographer is responsible for
    securing information on other unfamiliar words from reference sources or, in
    rare instances, from the dictator after dictation.

         -The Clerk-Stenographer is responsible for the correct punctuation, capi-
    talization, spelling, and grammar of the material transcribed and for the pro-
    per placement or arrangement of all typed material including tabular or non-
    narrative material.

         -Stenographic notes are usually typed in final form without intermediate
    rough draft and presented with all related supplemental material completely
    assembled.

         -The assembly of any required supplemental material requires the applica-
    tion of a knowledge of material in files, the subject matter nature of indivi-
    dual employee assignments within the organizational unit involved, and the
    checking of cited or standard reference sources available in the same or related
    organizational units or a reference library.
CLERK-STENOGRAPHER AS-0312-5: (cont'd)

     -All transcribed mate.ria1 is reviewed in final form for adherence to the
material dictated; correctness of spelling, punctuation, grammar, and similar
matters; propriety of arrangement and spacing; accuracy of any references
to source material; and conformance with establ'shed  procedures or instructions
regarding such matters as routing to concerned organization units and clearances

CLERK-STENOGRAPHER AS-0312-6:

Positions at this level include performance of either stenographic duties of
the difficulty and responsibility described in the following paragraphs, or
clerical work classifiable at this grade level and also stenographic work
of the difficulty described at the AS-5 level or at any lower grade. Clerk-
Stenographer AS-6 positions nay also include other clerical work classifiable
at a lower grade level.

Positions in this level include the recording and transcription of terminology
that is highly specialized in a work situatjon involving a high level of respon-
sibility. Positions of t h i s kind are c,hcracterize.d by the following elements:

     -Material is normally dictated withouc regard to the recording speed of
the Clerk-Stenographer and without interruption by the Clerk-Stenographer.
Typically, the Clerk Stenographer is responsible for securing information on
terms peculiar to new or emerging fields or similar unfamiliar words from
reference sources, referring co the dictator after dictation for such in-
formation only in rare instances.

     -The Clerk-Stenographer is responsible for the correct punctuation,
capitalization, spelling, and grammar of the material transcribed and for
the proper placement or arrangement of all t-ypcd material, which may include
the complicated spacing problems irivol~ved in arranging tabular or other
nonnarrative material to conform with highly stylized and complex format
requirements.

     -The Clcrk-Stenographer is responsjble for making such changes in wording
as required to eliminate colloquial and undesirable idiomatic expressions, cor-
rect inadvertent grammatical errors, or ensure consistency of the text with
material presented in tabular form or with quotations from reference sources.

     -Responsibility for collecting or excerpting material to be incorporated
in the final copy from reference material, a reference library, or other similar
sources on the basis of instructions that identify such material in general terms
may be included.

     -Stenographic notes are usually typed in final form without intermediate
rough draft and presented with all related supplemental material completely
assembled. (Stenographic notes may be occasionally typed in rough draft form
when this is done solely at thc request of the dictator for his further con-
sideration or revision of the contents, wording, style, organization, or other
matters for which the Clerk-Stenographer is not responsible.)
a   CLERK-STENOGRAPHER AS-0312-6:   (cont'd)

         -The assembly of any required supplemental material requires the applica-
    tion of a knowledge of material in files and the subject matter of individual
    employee assignments within the organizational unit involved. The Clerk-
    Stenographer must ensure the accuracy of any bibliographic or other references
    involved by referring to source materials available in the same or related
    organizational units or a reference library.

         -The review of work performed includes spot-checks of transcribed material
    in final form to ensure the maintenance of accuracy and conformance with estab-
    lished form and procedure. Supplemental material is reveiwed for accuracy as
    to content only in cases that deviate in subject matter from those normally
    handled.
                          DoD NAF ADPIINISTRATIVE SUPPORT
                               JOB-GRADING STANDARD
                              CLERK-TYPIST AS-0322-0

GRADE-LEVEL STANDARD:

The grade levels in this standard describe typing work classified at each grade.
Clerical work is not described in detail at the several grade levels in this
standard. Rather, such clerical work shall bc evaluated as to grade level by
reference to standards appropriate to the w o ~ kperformed.

CLASSIFICATION FACTORS:


Typist positions is the nature and variety of the work. Differences in the
difficulty of typing work are measured in this standard in terms of differences
in the duties inherent in all typing work. Differences in the nature, variety,
and responsibility for clerical work also affect the grade levels of positions
in this series.

Typing work that requires a qualified typist always includes such tasks as

     -applying the vocabulary knowledge necessary to maintain speed and accuracy
in typing from printed or written copy.

     -applying judgment in the spacing and arrangement of the material typed.

     -ensuring the correct punctuation, capitalization and grammar in the material
typed.
                                                                                     6
     -arranging the material in the form necessitated by the nature of the sub-
ject matter, the purpose for which it is to be used, the format required by
regulations, or other similar requirements.

CLERK-TYPIST AS-0322-2:

Positions at this level include the performance of typing duties either as
a trainee for the purpose of acquiring the typing skill and ability described
at the A S - 3 level or as a Clerk-Typist performing typing work on an inci-
dental or substantially full-time basis. Positions of this level frequently
also include the performance of clerical duties classifiable at the AS-2 level.

In trainee Clerk-Typist positions, assignments initially involve the performance
of very simple typing duties in accordance with detailed instructions and under
close observation. The work is evaluated periodically to determine the trainee's
aptitude, competence, progress, and capacity to perform higher-level work.

In nontrainee positions at this level, typing work may be performed on an
incidental basis or on a substantially full-time basis.

Following are examples of typing duties classifiable at this level:
CLERK-TYPIST AS-0322-2:   (cont 'd)

     -Typing clearly identified information such as names, addresses and ident
fication numbers, on index cards, forms and other documents, when the informa-
tion is taken from clearly indicated sources which vary little or are easily
located.

     -Typing labels, folders, jackets, tabs, and cross-references for use in
files .

     -Typing lists, shipping labels, addresses on envelopes, time and attendance
cards, reference slips, and other material when the information typed can be
easily extracted from other forms, lists, and index cards.

     -Typing names and addresses or other identifying data on card size stencils
for use in mechanically addressing envelopes, labels, or mailing wrappers, or
for duplicating catalog cards, stock cards, etc.

     -Typing straight rough drafts from handwritten or other marked copy when
attention to arrangement is not required and when typographical errors, strike-
overs, strikeouts, and other imperfections are permitted. The typist has no
responsibility for ensuring correct punctuation or grammar.

CLERK-TYPIST 85-0322-3:

Positions at this level involve typing of the difficulty and responsibility
described in the following paragraphs, and frequently also include the per-
formance of clerical work classifiable at grade AS-2 or AS-3.

     -Typing (without error or correction of any kind, when required) material
from clean copy that is of any kind or form (for example, printed, typed, or
handwritten; in narrative, tabular, or other form; involving either specialized
or nontechnical subject matter fields or foreign language matter) provided that
responsibility is limited to producing a verbatim duplicate of the copy mater-
ial so that such elements as complicated spacing arrangements or foreign lan-
guage or specialized vocabulary knowledge are not involved.

     -Typing from material in rough draft form when the rough draft material
contains revisions that are clearly indicated so that comprehension of the
text is not required to determine proper placement in the finished copy.

     -Typing tabular material when items and headings are preselected or
specifically identified; headings are usually single unit elements, without
subdivision; and a rough draft may be prepared, whenever necessary.

The following elements are also characteristic of positions at this level:

     -The work performed requires the application of a knowledge of in-
structions and procedures describing all requirements regarding matters of
form involved in the kind of material which is usually typed, and the ability
to follow specific, detailed instructions regarding material that is to be
typed in other than the usual form.
CLERK-TYPIST AS-0322-3:                   (cont'd)

     -Responsibility f o r using standard nontechnical d i c t i o n a r i e s , s t y l e
manuals, o r o t h e r similar r e f e r e n c e s t o check such m a t t e r s as s p e l l i n g and
form i s u s u a l l y i n c l u d e d .

CLERK-TYPIST AS-0322-4:

P o s i t i o n s a t t h i s l e v e l i n c l u d e performance of e i t h e r t y p i n g of t h e d i f f i c u l t y
and r e s p o n s i b i l i t y d e s c r i b e d i n t h e f o l l o w i n g p a r a g r a p h s o r c l e r i c a l work
c l a s s i f i a b l e a t t h i s g r a d e l e v e l and a l s o t y p i n g of t h e d i f f i c u l t y and respon-
s i b i l i t y d e s c r i b e d e i t h e r a t AS3 o r i n t h e f o l l o w i n g p a r a g r a p h s . C l e r k T y p i s t
AS4 p o s i t i o n s may a l s o i n c l u d e o t h e r c l e r i c a l work c l a s s i f i a b l e a t a lower
grade

          -Typing h i g h l y s p e c i a l i z e d t e r m i n o l o g y i n n a r r a t i v e o r o t h e r form when
t h e work r e q u i r e s s u f f i c i e n t v o c a b u l a r y knowledge t o e n s u r e a c c u r a c y of t h e
s p e l l i n g , s y l l a b i f i c a t i o n , o r s i n ~ i l a rm a t t e r s i n t h e terms i n v o l v e d , and
r e f e r e n c e by t h e C l e r k - T y p i s t t o t e c h n i c a l d i c t i o n a r i e s , t e x t b o o k s , r e s e a r c h
r e p o r t s ( f o r p r e c e d e n t usage and s p c l l i n g of new t e r m s ) and o t h e r s i m i l a r
m a t e r i a l i s normally n e c e s s a r y t o check t h e a c c u r a c y of such m a t t e r s . The
t e r m i n o l o g y i n v o l v e d i n t y p i n g d u t i e s of t h i s kind may be i n one o r more
s u b j e c t m a t t e r f i e l d s and i n v o l v e s c o n t i n u o n s u s e of a wide v a r i e t y of s c i e n t i -
f i c , t e c h n i c a l , new, o r o t h e r w i s e s p e c i a l i z e d t e r m s . The m a t e r i a l t y p e d
c o n s i s t s l a r g e l y of p l a i n t e x t m a t e r i a l o r m a t e r i a l i n which s u b o r d i n a t e
breakdowns, mathematical o r s c i e n t i f i c symbols, o r o t h e r elements r e q u i r i n g
s p e c i a l s p a c i n g o c c u r . Because of t h e n a t u r e of t h e m a t e r i a l , p r e p a r a t i o n of
a t y p e d rough d r a f t i s u s u a l , b u t , i n some i n s t a n c e s , t y p i n g o f f i n a l copy
w i t h o u t e r r o r o r e r a s u r e and w i t h o u t an i n t e r m e d i a t e t y p e d rough d r a f t i s
required.

           -Typing from h a n d w r i t t e n o r rough d r a f t m a t e r i a l i n v o l v i n g n o n s p e c i a l i z e d
t e r m i n o l o g y i n one o r more s u b j e c t m a t t e r f i e l d s i n a wide v a r i e t y of formats
 ( i n c l u d i n g , f o r example, c o r r e s p o n d e n c e , r e p o r t s , t a b u l a r o r s t a t i s t i c a l
m a t t e r s i m i l a r t o t h a t d e s c r i b e d a t t h e AS-3 l e v e l , and o t h e r m a t e r i a l ) when
t h e work p r o c e d u r e s r e q u i r e t h e m a t e r i a l t o b e t y p e d i n f i n a l form w i t h o u t
i n t e r m e d i a t e rough d r a f t ; t h e t y p i s t i s h e l d r e s p o n s i b l e f o r e n s u r i n g t h e p r o -
p r i e t y of form and arrangement i n t h e f i n a l copy; and t h e work r e q u i r e s
r e f e r e n c e t o s t y l e manuals o r p r o c e d u r e s o r (when t h e s e a r e n o t d i r e c t l y
a p p l i c a b l e ) t h e u s e of judgment a s t o form, arrangement, and s p a c i n g , based on
t h e s u b j e c t m a t t e r , n a t u r e of t h e m a t e r i a l , t h e u s e t o b e made of t h e t y p e d
c o p i e s , o r , i n t h e c a s e o f r e g u l a r l y r e c u r r i n g m a t e r i a l , t h e known p r e f e r e n c e
of t h e employee o r employees f o r whom t h e m a t e r i a l i s t y p e d .

          -Typing s t a t i s t i c a l o r o t h e r t a b u l a r m a t e r i a l when t h i s r e q u i r e s t h e u s e
of c o n s i d e r a b l e judgment i n making independent d e t e r m i n a t i o n s r e g a r d i n g a l l
m a t t e r s of form and arrangement i n c o m p l i c a t e d m a t e r i a l . I n t y p i n g work of
t h i s k i n d , t h e t a b u l a r m a t e r i a l i s e q u i v a l e n t i n complexity t o t h a t d e s c r i b e d
a t t h e AS5 l e v e l , b u t a p r i o r rough d r a f t may be t y p e d when n e c e s s a r y . The
work does n o t normally r e q u i r e t y p i n g i n f i n a l form w i t h o u t e r r o r o r e r a s u r e s ,
n o r s e l e c t i o n of d a t a t o b e t y p e d from a number of s o u r c e s .
e   CLERK-TYPIST AS-0322-4: (cont 'd)

         -Collecting material for typing from a number of sources in accordance with
    instructions indicating only its general nature or rearranging material into
    different form in accordance with instructions that indicate only the objectives
    to be achieved by the change in presentation when the judgment and understanding
    of the subject matter required are equivalent to, and do not exceed, those des-
    cribed at the AS-4 level in the standards for other clerical positions.



    Positions at this level include performance of either typing of the difficulty
    and responsibility described in the following paragraph, or clerical work clas-
    sifiable at this grade level and also typing of the difficulty described in the
    following paragraph or at any lower grade. Clerk-Typist AS-5 positions may
    also include other clerical work classifiable at lower grade levels.

         -Typing statistical or tabular material when all 01 the following condi-
    tions are present: spacing arrangements are complicated, such as those in-
    volved when material requires numerous columns with internal subdivisions or
    other arrangements requiring varied marginal indentations and subordinate
    groupings; the material is typed directly in final form without a prior typed
    rough draft; the material must be typed in final form wi-thout error or correc-
    tion of any kind; and selecting material to be typed from a number of reports
    or other immediately available sources and arranging such material in accordance
    with instructions indicating the general nature of the material and purpose of
    the presentation. The typing of statistical or tabular material under the con-
    ditions described above would normally occur only in those few offices where a
    variety of kinds of materials of this nature must be prepared and the work is
    such that in order to meet administrative deadlines the typing must be done
    expeditiously and accurately without the typing of a prior rough draft.
CODING CLERK AS-0357-3:    (cont 'd)

AVAILABLE GUIDELIKES AKD INSTRUCTIONS:

The guides and precedents used are specific and directly applicable to the work
and are always available. The guides and precedents cover substantive matters
and are in the form of rules, principles, and precedents applicable to problems
which are clearly within the coverage of guides. Considerable search may be
necessary to locate the guides applicable to a specific substantive problem.
This grade level is characterized by problems in deciding among several applic-
able precedents or guides.

SUBJECT MATTER AND PROCEDURAL KNOWLEDGE REQUIRED:

Subject matter knowtedge beyond that included in the guides and instructions is
limited to understanding the terminology used in the organization and some
familiarity with the work done in related organizational segments. Knowledge
of clerical procedures is extensive.

Subject matter knowledge is required in order to code, and the Coding Clerk
must use numerous instructions, precedents, and reference books. Reviewing
the information to be coded, searching for precedents and background material
in reference books, and coding the information constitute several clerical steps.
The coding of each item and use of more than one document are not considered
to be separate steps.

ASSIGKMENT COMPLEXITIES:

The work consists of moderately complex assignments requiring numerous procedural
clerical steps, the nature or order of which may vary to a significant degree
from one assignment to another; or the work consists of a few substantive types of
narrow assignments, each requiring several clerical steps that may vary in nature
and sequence on the basis of the requirements and characteristics of each in-
dividual case or work item.

JUDGMENT REQUIREMENTS:

The use of judgment is limited to choosing the appropriate instruction for
application in each individual case or assignment from among a large number of
guides and instructions and to recognize problems requiring referral to
others because the available instructions, regulations, manuals, and procedures
are not applicable; or to select and apply a limited number of substantive
guides, general principles, or general rules.

CODING CLERK AS-0357-4:

JOB ORIENTATION REQUIREMENTS:

The work to be performed is of such difficulty, variety, or complexity and
requires knowledge of such an extensive and complex body of guides, instruc-
tions, and subject matter as to require a total on-the-job training, ex-
perience, or development period that ranges in time from several months to
CODING CLERK A S - 0 3 5 7 - 4 :   (cont'd)

approximately 1 year before the employee has encountered the full cycle of
operation at least once or has dealt with a sufficient proportion of the total
possible variety of cases so that he is capable of reasonably full performance
under the usual degree and kind of supervisory control.

AVAILABLE GUIDELIKES AND INSTRUCTIONS:

The guides and precedents cover subsLantive matters and end to be in the form
of rules, principles, and precedents applicable to problems clearly within the
coverage of the guides but that require some adaptation and interpretation of
the guides. Extensive search may be necessary to locate the guides applicable
to a specific substantive problem. This grade level is characterized by signi-
                '
ficant problems n deciding among several applicable precedents or guides.

SUBJECT HATTER AXD PROCEDCRAL KNOWLEDGE REQUIRED:

Subject matter knowledges are substantive i n nature (for example of a body of
knowledge of an academic area; of the organization's programs and operations;
or of a body of principles and concepts) and are in addition to the knowledge
of procedures (for example, rules, guides, and instructions) typical of the
lower grade levels.

Positions at this grade level are generally those requiring knowledge of a
subject matter and usually involve use of specialized terminology or of a
                                                  '
body of principles and concepts. ~ m p l o ~ e e ssubject matter background must
enable them to use a wide variety of reference books on a regular basis.



Work consists of a series of numerous procedural and substantive steps that
vary in nature and sequence because of the variations in the particular char-
acteristics of each case or transaction.

JUDGMENT REQUIREMENTS:

Selectivity is used in choosing and selecting, not only from among a very large
number of procedural guides, but also from numerous substantive guides; in mak-
ing clerical decisions of a substantive nature requiring selecting the best
from a group of prescribed alternatives; and in recognizing for referral to
others problems not covered by the available guides.

Some coding positions require substantive subject matter knowledge; a high
degree of judgment is needed to select the most appropriate code from a
number of possibiliries when coding instructions do not cover specifically
the information to be coded.
CODING CLERK AS-0357-5:

J O B ORIENTATION REQUIREMENTS:

The work t o be performed i s o f s u f f i c i e n t complexity, v a r i e t y , and d i f f i c u l t y
and r e q u i r e s e x t e n s i v e knowledge of such a l a r g e and complex body of g u i d e s ,
i n s t r u c t i o n s , and s u b j e c t m a t t e r t h a t a p e r i o d of o n - t h e - j o b e x p e r i e n c e ,
t r a i n i n g , o r development r a n g i n g from many months t o approximately 1
y e a r i s r e q u i r e d i n a d d i t i o n t o t h e t r a i n i n g d e s c r i b e d a t t h e AS-4 l e v e l .

AVAILABLE GUIDELINES AND INSTRUCTIONS:

E x t e n s i v e g u i d e s i n t h e form of i n s t r u c t i o n s , r e g u l a t i o n s , manuals, and p r e -
c e d e n t s a r e a p p l i e d . The g u i d e s and p r e c e d e n t s f o r s u b s t a n t i v e m a t t e r s a r e
i n t h e form of r u l e s , r e g u l a t i o n s , and p r i n c i p l e s t h a t a r e n o t s p e c i f i c and
d e t a i l e d and t h e r e f o r e r e q u i r e c o n s i d e r a b l e i n t e r p r e t a t i o n and a d a p t a t i o n .
E x t e n s i v e s e a r c h e s may be n e c e s s a r y t o l o c a t e e x i s t i n g g u i d e s o r t o v e r i f y t h a t
no p r e c e d e n t i s a v a i l a b l e . Some Coding C l e r k s r e s p o n s i b l e f o r a s s i g n i n g c o d e s ,
who u s e a l a r g e a s s o r t m e n t of r e f e r e n c e books on a r e g u l a r b a s i s , a l o n g w i t h
i n s t r u c t i o n s and g u i d e s i n s e l e c t i n g t h e p r o p e r c o d e s , meet t h i s g r a d e l e v e l .
They make recommendations i n w r i t i n g f o r t h e e s t a b l i s h m e n t of new codes f o r
c a s e s t h a t cannot be g i v e n an e x i s t i n g code.

SUBJECT MATTER AND PROCEDURAL, K O L D E REQUIRED:
                                N WE G

The body of s u b j e c t m a t t e r knowledge a p p l i e d i s s i m i l a r i n n a t u r e t o t h a t a t
t h e A S - 4 l e v e l b u t i s s i g n i f i c a n t l y more e x t e n s i v e and complex.

A knowledge and u n d e r s t a n d i n g of t h e s u b j e c t m a t t e r b e i n g coded is r e q u i r e d t o
e n a b l e t h e Coding C l e r k t o u n d e r s t a n d and u s e t e c h n i c a l t e r m i n o l o g y and t o make
s p e c i a l r e q u e s t s f o r t e c h n i c a l t e x t b o o k s and o t h e r t e c h n i c a l r e f e r e n c e s o u r c e s
on t h e s u b j e c t t h a t a r e needed r e g u l a r l y , i n a d d i t i o n t o coding manuals o r
i n s t r u c t i o n s , a s a d j u n c t d i r e c t i v e s i n t h e coding p r o c e s s .

Coding C l e r k s i n t h e s e p o s i t i o n s r e q u e s t c u r r e n t t e x t b o o k s and t e c h n i c a l r e p o r t s
r e l a t i n g t o t h e i n f o r m a t i o n t h e y a r e coding from a v a i l a b l e s o u r c e s on a r e g u l a r
b a s i s , i n o r d e r t o keep up w i t h t h e l a t e s t i n f o r m a t i o n needed f o r c o d i n g . They
must keep a b r e a s t of t h e t y p e s of p u b l i c a t i o n s a v a i l a b l e i n o r d e r t o make
r e q u e s t s . They f r e q u e n t l y code p r e c e d e n t - s e t t i n g i n f o r m a t i o n i n c o n s u l t a t i o n
w i t h a p p r o p r i a t e s u b j e c t m a t t e r e x p e r t s and s t a t i s t i c i a n s and may b e r e q u i r e d
t o d r a f t i n s t r u c t i o n s a p p l i c a b l e t o t h e s e c a s e s f o r a p p r o v a l and i n c o r p o r a t i o n
i n t o t h e c o d i n g manual.

JUDGMENT REQUIREMENTS:

S e l e c t i v i t y i s e x e r c i s e d i n d e t e r m i n i n g a l t e r n a t i v e s from among a v e r y l a r g e
number of s u b s t a n t i v e g u i d e s ; i n r e c o g n i z i n g p o s s i b l e a l t e r n a t i v e a c t i o n s when
t h e s e a r e not prescribed o r r e a d i l y apparent; i n s e l e c t i n g o r d e v i s i n g t h e pro-
c e d u r a l s t e p s n e c e s s a r y i n s o l v i n g s u b s t a n t i v e c l e r i c a l p r o c e s s e s ; and i n
r e c o g n i z i n g and r e f e r r i n g t h o s e problems t h a t r e q u i r e o t h e r t h a n c l e r i c a l
decisions o r actions.
                       DoD NAF ADMINISTRATIVE SUPPORT
                            JOB-GRADING STANDARD
                          CONPUTER CLERK AS-0335-0

COMPUTER CLERK AS-0335-4:

TYPICAL ASSIGNMENTS:

-Reviewing incoming batches of documents; logging incoming batches of coded
documents, processed punch cards, tape reels, and work sheets; screening
materials for inclusion and legibility of essential data; returning documents
with illegible or omitted data to source elements for clarification; and fol-
lowing up for corrected documents, delayed work sheets, and punch cards
required to meet work schedules.

-Organizing batches of work sheets and documents and forwarding to keypunch
operations; holding returned batches of verifed punched cards or tapes and
supporting documents in temporary storage until scheduled cutoff dates; and
submitting completed batches of cards or tapes to machine operations as
scheduled.

-Posting to daily work log; assigning control number for each machine opera-
tional run; and maintaining status of work in progress and projects completed

-Examining machine output reports for overall legibility and completeness of
printed data and verifying accuracy of total against predetermined figures
in control log.

-Recording and checking daily machine utilization reports for required entries

-Assisting with maintenance of Electronic Data Processing (EDP) library, assuring
correct labeling, including logging in and out, and updating of material.

COMPUTER CLERK AS-0335-5:

In addition to the performance of the majority of those duties listed at the
next lower grade level, typical assignments include

     -examining all proof lists and completed output reports for overall legi-
bility and completeness of printed data and verifying the accuracy of totals
against predetermined figures in balance control logs.

     -consulting with supervisor or higher-grade clerk for those out-of-balance
conditions that cannot be readily resolved; returning unresolved error documents
to source elements for correction; maintaining follow-up for returned documents;
and forwarding balanced checks, listings, reports, and cards for distribution to
appropriate elements.

     -assisting in preparing daily computer operation schedules with established
formal schedules for computer production.
COPIPUTER CLERK 85-0335-5 :                  (cont ' d )

         - A s s i s t i n g i n reviewing systems packages (incoming programmed p r o j e c t s )
f o r completeness of o p e r a t i n g i n s t r u c t i o n s , a v a i l a b i l i t y of c a r d , t a p e , and
p r i n t l a y o u t s , sample copy l i s t i n g , adequacy of a u d i t p r o c e d u r e s , s p e c i f i c a -
t i o n of due-in/due-out d a t e s , program number assignment, and s p e c i f i c a t i o n of
source input.

          - A s s i s t i n g i n m a i n t a i n i n g d a i l y h i s t o r y f i l e of a l l machine u t i l i z a t i o n ;
reviewing d a i l y machine u t i l i z a t i o n e d i t l i s t i n g f o r job code number, c l o c k
h o u r s , and meter hour e r r o r s ; and making manual c o r r e c t i o n s t o e d i t l i s t i n g ,
u p d a t i n g t h e c u m u l a t i v e d a i l y c a r d f i l e f o r subsequent p r e p a r a t i o n of t h e
monthly machine u t i l i z a t i o n r e p o r t .
                                            A
                                       DoD N F ADMINISTRATIVE SUPPORT
                                            JOB-GRADING STANDARD
                                        CONPCTER OPERATOR AS-0332-0

CLASSIFICATION FACTORS:

The most i m p o r t a n t f a c t o r s t o be c o n s i d e r e d i n c l a s s i f y i n g Computer O p e r a t o r
p o s i t i o n s a r e o p e r a t o r r e s p o n s i b i l i t y , o p e r a t o r s u p e r v i s i o n , and complexity
o f equipment o p e r a t e d .

COMPUTER CONSOLE OPERATION:

The o p e r a t i o n of a d i g i t a l computer system d u r i n g p r o d u c t i o n runs i s c o n t r o l l e d
by means o f a " c o n t r o l c o n s o l e . " These c o n s o l e s v a r y i n d e t a i l s of appearance,
c o n t r o l o r s w i t c h e s , number and coding of neon l i g h t s , and e x a c t method of
o p e r a t i o n w i t h d i f f e r e n c e s i n t h e make and model of t h e computer and i n t h e
amount and t y p e of equipment which i s b e i n g used "on l i n e " i n t h e d a t a p r o c e s -
s i n g o p e r a t i o n . Systems o p e r a t e w i t h punched c a r d s o r paper t a p e f o r b o t h
program and d a t a i n p u t , and w i t h punched c a r d s o r p a p e r t a p e o u t p u t .

A Computer O p e r a t o r r e c e i v e s assignments i n t h e form of Computer O p e r a t o r ' s
i n s t r u c t i o n s f o r t h e run t o be p r o c e s s e d , t o g e t h e r w i t h t h e i n p u t d a t a i n t h e
form of c a r d s o r t a p e s a s a p p r o p r i a t e t o t h e system. The o p e r a t o r p r e p a r e s t h e
equipment f o r t h e r u n , which i n c l u d e s p r o p e r l y l o a d i n g t h e t a p e u n i t s ( o r c a r d
f e e d s ) , s e t s t h e c o n t r o l p r o p e r l y , c l e a r s t h e machine r e g i s t e r s and memory, and
s e e s t h a t a l l elements t o be used a r e p r o p e r l y s e t f o r s t a r t i n g . S t a r t s t h e
computer i n t o o p e r a t i o n .

During o p e r a t i o n , t h e o p e r a t o r watches a l l elements of t h e system f o r any e v i -
dence of i n c o r r e c t o p e r a t i o n , and monitors t h e c o n t r o l p a n e l f o r o c c u r r e n c e of
e r r o r l i g h t s . I f t h e machine s t o p s , o r e r r o r l i g h t s come on, t h e o p e r a t o r
t r i e s t o d e t e r m i n e t h e c a u s e of s t o p p a g e o r e r r o r , and t a k e s t h e p r o p e r s t e p s
t o g e t t h e program running a g a i n .

NORMAL OPERATOR RESPONSIBILITY:

A l l operators a r e expected, i n s t o p o r e r r o r s i t u a t i o n s , t o read t h e c o n t r o l
p a n e l l i g h t s t o d e t e r m i n e t h e s p o t i n t h e program a t which t h e s t o p o c c u r r e d ;
t o d e t e r m i n e t h e i n f o r m a t i o n c o n t a i n e d i n t h e v a r i o u s r e g i s t e r s ; and t o o b t a i n
i n f o r m a t i o n from t h e machine by i n t e r r o g a t i n g a p p r o p r i a t e memory a d d r e s s e s .
They a r e expected t o c o n s u l t t h e c o n s o l e o p e r a t o r ' s i n s t r u c t i o n s t o d e t e r m i n e
whether t h e s t o p i s programmed and t o t a k e c o u r s e s o f a c t i o n d i r e c t e d i n c a s e of
programmed s t o p s . They a r e e x p e c t e d t o u n d e r s t a n d s u f f i c i e n t l y t h e program w i t h
which t h e y a r e working and t h e machine l o g i c t o i d e n t i f y t h e c a u s e and t o d e t e r -
mine c o r r e c t i v e a c t i o n i n common e r r o r s i t u a t i o n s . When s e r i o u s e r r o r s a r e
i n v o l v e d , t h e o p e r a t o r c o n s u l t s a s u p e r v i s o r o r programmer, who t a k e s t h e
lead i n resolving t h e situation.

SENIOR OPERATOR RESPONSIBILITY:

I n a d d i t i o n t o performing a l l normal c o r r e c t i v e s t e p s , t h i s l e v e l e n t a i l s re-
s p o n s i b i l i t y f o r u s e of mature judgment and a good u n d e r s t a n d i n g of program-
    COMPUTER OPERATOR AS-0332-0 (cont 'd)
-

    ming and machine operation in analyzing and taking action on serious error situ-
    ations not correctable by normal steps. This level includes responsibility for
    taking action to resolve complex error situations without calling lor programmer
    or supervisory assistance unless major program modification is required. This
    level does not involve responsibility for major alterations or the adequacy of
    programs. Such matters become the responsibility of programmers. The senior
    operator may also be expected to make recommendations regarding new and better
    service routines, improvements of programmersf routines, better production tech-
    niques, and possible modification or additions to equipment. Operators at this
    level may do programs up to the moderately complex level.

    PERIPHERAL COMPUTER EQUIPMENT OPERATTON:

    Peripheral computer equipment either may be directly connected with the compu-
    ter (on-line), or may be operated separately from the computer (off-line). In
    either case, the job requires a familiarity with the purpose of the computer,
    what it performs, the part each piece of equipment plays in the operation and
    their interrelationship to the extenc that the incnmbent can recognize and
    correct, or call attention to, errors that may affect computer operations, and
    that the operator can properly follow project instructions and time the work.

                                                     units or peripheral equipment
    'The skills necessary to operate t.he jndi~vid~lal
    vary somewhat with the machine. Typically, they include wiring fairly
    simple to moderately complex plugboards, observing and understanding the
    mealling of a limited panel of neon lights, and using a moderate number of
    control switches; skill in handling punch card codes and recognizing rea-
    sons why cards are defective; skill in mounting, and caring for reels of
    magnetic tape; and skill in handling perforated paper tape. Familiarity
    with binary code and the ability to translate punch card codes into binary
    language may be required.

    Error situations are mostly external (such as faulty cards) and hence can be
    fairly readily identified and resolved. There are some special card-to-tape
    converters in use that are equipped with special circuitry to perform select-
    ing, sorting, totaling, and numbering operations concurrently with the conver-
    sion of data to tape. They may also be wired to permit backup for correction
    of errors. Operation of such special converters is considered comparable in
    difficulty to the operation of the high-speed printers.

    A typical high-speed printer involves a moderately complex plugboard; the use
    of a number of control panel switches; the interpretation of a panel of up to 48
    neon lights; the use of a panel skill in handling magnetic tape; and the ability
    to recognize whether the printed output conforms to the desired result. Error
    situations are internal, involving possibilities of programming error or machine
    error, and are more difficult to recognize than the external errors typical of
    the card-to-tape converter.

    Operation of tape units connected to the main computer during production runs
    requires skill in handling, mounting, and dismounting tapes; the ability to read
COMPUTER OPERATOR AS-0332-0                     (cont ' d )

i n s t r u c t i o n s specifying t h e t a p e s t o be mounted on each u n i t ; a g e n e r a l f a m i l -
i a r i t y w i t h t h e computer operaLion and sequence of t h e program b e i n g r u n ; and
an a l e r t n e s s i n r e c o g n i ~ j n gevidences of f a u l t y o p c r a t i o n .

The above examples i l l u s t r a t e t h e t y p e s of machine o p e r a t i o n s performed; t h e y
a r e n o t i n t e n d e d t o be a l l i n c l u s i v e .

COMPLEXITY OF PERIPHERAL CONPIITER EQlllPYLiiT:

                                                                                 .    .
u n i t s , t a p e - t o - c a r d converters without s p e c i a l i z e d c i r c u i t r y , o r o t h e r equip-
ment t h a t i n v o l v e s comparable d i f f i c u l ~ yand r e q u i r e s comparable t r a i n i n g
and s k i l l i n i t s o p e r a t i o n .

The "more complex" equipment i s collsidered t o i n c l u d e high-speed p r i n t e r s , t a p e
d a t a s e l e c t o r s , c a r d - t o - t a p e c o n v e r t e r s with s p e c i a l i z e d c i r c u i t r y , a u t o m a t i c
c h a r a c t e r - r e a d i n g machines, o r o t h e r equipment t h a t i n v o l v e s comparable d i f f i -
c u l t y and r e q u i r e s comparable t r a i n i n g and s k i l l i n i t s o p e r a t i o n .

COPlPUTER OPERATOR AS -0332 -5 :

A t t h i s l e v e l , t h e employee o p e r a t e s pcriphcrll computer equipment a s t h e prjmary
job d u t y .

T h i s l e v e l i s f u r t h e r c h a r a c t e r i z e d by e x c e p t i o n a l l y r e s p o n s i b l e and indepen-
d e n t o p e r a t i o n of p e r i p h e r a l computer equipment i n v o l v i n g thorough o v e r a l l
knowledge of a l a r g e p e r i p h e r a l equipment o p e r a t i o n , s k i l l s a p p l i c a b l e t o t h e
s y s t e m , and t h e assumption of s p e c i a l r e s p o n s i b i l i t i e s a s an a s s i s t a n t t o t h e
s u p e r v i s o r , o r a s t h e " s e n i o r " o r " s p e c i a l i s t " o p e r a t o r i n t h e u n i t . Work
t y p i c a l l y i n v o l v e s such f a c t o r s a s o p e r a t i n g any o r a l l t y p e s of p e r i p h e r a l
equipment used i n t h e system w i t h f u l l independence and a minimum of s u p e r v i -
s i o n ; g i v i n g a s s i s t a n c e and t r a i n i n g t o o p e r a t o r s i n lower g r a d e s ; and perform-
i n g s p e c i a l a s s i g n m e n t s , such a s unusual o r d i f f i c u l t plugboard w i r i n g , o r t h e
o p e r a t i o n of machines on work p r e s e n t i n g unusual problems.                             Incumbents a t t h i s
l e v e l may a l s o o p e r a t e v e r i f i e r s and machines w i t h t y p e w r i t e r keyboards f o r
w r i t i n g on t a p e . I n d i v i d u a l work facLors i n v o l v e s e t t i n g s w i t c h e s , w i r i n g
p l u g b o a r d s , r e a d i n g neon p a n e l l i g h t s , and mounting and dismounting t a p e s .
Loading and r e c o g n i z i n g f a u l t y punch c a r d s , o p e r a t i n g t h e machines, r e c o g n i z -
i n g and c o r r e c t i n g e r r o r c o n d i t i o n s , and keeping n e c e s s a r y r e c o r d s a l s o
a r e involved.

Incumbents a t t h i s l e v e l may a l s o s e r v e a s t r a i n e e s i n t h e o p e r a t i o n of t h e
c o n s o l e and o n - l i n e components of medium- o r l a r g e - s c a l e d i g i t a l computer s y s -
tems, and may r e c e i v e classroom and o n - t h e - j o b i n s t r u c t i o n i n machine l o g i c ,
programming t e c h n i q u e s , t h e o p e r a t i o n of t h e s w i t c h e s and c o n t r o l s of t h e
c o n s o l e i t s e l f , and r e a d i n g t h e complex l i g h t s of t h e c o n t r o l p a n e l ( u s u a l l y
i n b i n a r y code and v a r i a t i o n s t h e r e o f ) i n o r d e r t o d e t e r m i n e , i n t h e event
o f machine s t o p p a g e , t h e p o i n t i n t h e program where t h e s t o p p a g e o c c u r r e d , and
i n f o r m a t i o n i n t h e r e g i s t e r . When medium- o r l a r g e - s c a l e systems a r e i n v o l v e d ,
COFIPUTER OPERATOR 85-0332-5:   (cont 'd)

actual operation of the console at this level is for training purposes under
the close supervision of a higher-grade operator.

COMPUTER OPERATOR 85-0332-6:

At this level, employees

     -operate and perform work with peripheral computer equipment of the same
complexity and with the same level of responsibility as characterized in the
AS-5 Computer Operator level or operate small digital computers (for example,
NCR L-2000 or computer of comparable size and complexity).

     -operate the computer control console and perform the full range of complex
duties associated with iLs operation as characterized by the AS-7 Computer Oper-
ator level, but do not operate as independent operators and do not have full
responsibility for the quality of the result. Computer Operators at the AS-6
level usually operate the computer control console under the supervision of a
higher-grade operator or as an assistant operator.

     -are qualified to operate the full range of peripheral computer equip-
ment and the computer console. To qualify for classification at this level, in-
cumbents must not be engaged in peripheral computer equipment operation more
than 75 percent of the work time and must be engaged in computer control console
operation for at least 25 percent of the work time.

The above three factors must be met for classification at this level,

The following additional factors are usually found at this level.

     -Incumbents of most positions at this level operate a medium- or large-scale
digital computer system on production runs with "normal operator responsibility."
Supervision is almost always available, usually from a higher-grade Computer
Operator. This level does not have complete responsibility for recognizing,
diagnosing, and independently acting on machine stoppages and error situations.
Also at this level are positions involving operation of a small-scale com-
puter with "normal operator responsibility." These are typically card-driven
models, with little or no periperal equipment.

COMPUTER OPERATOR AS-0332-7:

At this level, employees operate the console of a medium- or large-scale digital
computer system on production runs, with responsibility for the quality of the
result, and with "normal operator responsibility" for recognizing, diagnosing,
and independently acting on machine stoppages and error situations when full
program recovery can be made by application. This is the independent-operator
level when the following conditions are substantially met:

     -Most all of the programs run are in operational status and present few
problems,
COMPUTER OPERATOR AS-0332-7:                      (cont'd)

        -There is l i t t l e o r no t e s t i n g of new programs,

          -The s c h e d u l e f o r t h e s h i f t p r o v i d e s f o r a l L e r n a t e programs t o run i n c a s e
problems o r e r r o r s a r i s e on t h e o r i g i n a l l y s c h e d u l e d program t h a t cannot be
c o r r e c t e d w i t h i n a r e a s o n a b l e p e r i o d of t i m e ,

      -Most of t h e programs run f o r a r e l a t i v e l y long p e r i o d of t i m e , o r t h e
same programs r e c u r r e g u l a r l y , s o t h a t t h e problem of becoming f a m i l i a r w i t h
and r e t a i n i n g program r e q u i r e m e n t s a r e n o t e x c e s s i v e .

When t h e o p e r a t i n g d i f f i c u l t i e s s u b s t a ~ l t i a l l yexceed t h e c o n d i t i o n s d e s c r i b e d
above, incumbents of t h e s e p o s i t i o n s s e r v e a s a s s i s t a n t o p e r a t o r s on t h e s h i f t
o r o p e r a t e t h e c o n s o l e w i t h a programmer o r s h i f t s u p e r v i s o r r e a d i l y a v a i l a b l e
i n c a s e of a s e r i o u s s t o p o r e r r o r s i t u a t i o n .         I n s u c h c a s e s , incumbents work
w i t h t h e s u p e r v i s o r o r programmer i n i d e n t i f y i n g t h e c a u s e and d e t e r m i n i n g
appropriate corrective action.
                                              A
                                         DoD N F ADEIINISTRATIVE SUPPORT
                                              J O B - G R A D I N G STANDARD
                                            CONTRACTS CLERK AS-1106-0

COhTRACTS CLERK AS-1106-5:

NATURE AND VARIETY O 'WORK:
                    F

P o s i t i o n s a t t h i s l e v e l i n v o l v e performance of c l e r i c a l t a s k s t h a t r e q u i r e t h e
a p p l i c a t i o n of a knowledge of g e n e r a l c o n t r a c t p r o c e d u r e s , b a s i c r e g u l a t i o n s ,
and p e r t i n e n t o f f i c e p r a c t i c e s . The c l e r i c a l t a s k s a r e of a r e c u r r i n g n a t u r e
and a r e executed i n accordance w i t h w e l l - e s t a b l i s h e d p r o c e d u r e s , methods, and
c o n t r o l s , from which d e v i a t i o n s a r e made o n l y upon i n s t r u c t i o n s from t h e
supervisor.

A t t h i s l e v e l , t h e employee i s

          -responsible f o r t h e c l e r i c a l p r e p a r a t i o n and completion of documents s u c h
a s c o n c e s s i o n a i r e agreements, vendor agreements, s o l i c i t a t i o n s , and o t h e r docu-
m e n t a t i o n r e l a t e d t o s e r v i c e and s u p p l y c o n t r a c t s . Upon r e c e i p t of c o n t r a c t
work s h e e t s , d r a f t s of q u o t a t i o n s , d r a f t s of b i d p r o p o s a l s , o r s i m i l a r m a t e r i -
a l s (when t h e format and p e r t i n e n t i n f o r m a t i o n have been o u t l i n e d and i n d i c a -
t e d by s u p e r v i s o r y p e r s o n n e l r e s p o n s i b l e f o r s e l e c t i n g and i n c l u d i n g s t o c k and
s t a n d a r d p a r a g r a p h s , c l a u s e s , and attachments n e c e s s a r y t o complete t h e docu-
m e n t s ) , f o l l o w s i n s t r u c t i o n s and o f f i c e p r a c t i c e s . R e s p o n s i b l e f o r d i s c e r n i n g
obvious d i s c r e p a n c i e s and o m i s s i o n s which r e q u i r e c o r r e c t i v e a c t i o n by higher-
g r a d e employees p r i o r t o f i n a l completion and o f f i c i a l d i s t r i b u t i o n .

          - r e s p o n s i b l e f o r t h e checking of c o n t r a c t s and s u p p o r t documents w i t h respon-
s i b i l i t y f o r v e r i f y i n g t h e completeness of t h e i n f o r m a t i o n and s u p p o r t i n g docu-
ments, v e r i f y i n g t h e i n f o r m a t i o n , d e t e r m i n i n g t h a t c o s t s , p r i c e s , and o t h e r
f i g u r e s have been c o r r e c t l y t r a n s c r i b e d ; and s e g r e g a t i n g t h e c o n t r a c t s i n t o
e s t a b l i s h e d c l a s s e s and c a t e g o r i e s .

          - r e s p o n s i b l e f o r t h e e x t r a c t i n g and a b s t r a c t i n g of i n f o r m a t i o n from con-
t r a c t s and s u p p o r t i n g documents f o r t h e purpose o f m a i n t a i n i n g s t a t u s , informa-
t i o n a l , and s t a t i s t i c a l r e c o r d s and t h e f u r n i s h i n g of f a c t u a l i n f o r m a t i o n from
such r e c o r d s , such a s t h e s t a t u s of r e q u e s t , t h e n a t u r e of t h e t r a n s a c t i o n s , o r
t h e volume and monetary v a l u e of t r a n s a c t i o n s .

NATURE O SUPERVISORY CONTROL EXERCISED OVER THE WORK:
        F

The C o n t r a c t s C l e r k AS-5 i s under t h e s u p e r v i s i o n of a C o n t r a c t s S p e c i a l i s t o r
o t h e r t e c h n i c a l l y q u a l i f i e d employee i n a h i g h e r g r a d e who d e t e r m i n e s t h e work
assignments and t y p i c a l l y g i v e s d e t a i l e d i n i t i a l i n s t r u c t i o n and s p e c i f i c ex-
p l a n a t i o n of t h e sequence and a p p l i c a t i o n of t h e work p r o c e d u r e s and methods
and of t h e r u l e s and r e g u l a t i o n s r e l a t i n g t o t h e work. Within t h i s framework,
t h e C o n t r a c t s C l e r k AS-5 performs t h e work i n d e p e n d e n t l y . The incumbent i s
e x p e c t e d t o r e f e r t o t h e s u p e r v i s o r q u e s t i o n s t h a t i n v o l v e d e v i a t i o n s from t h e
e s t a b l i s h e d p r o c e d u r e s o r s i t u a t i o n s where t h e g u i d e and r e f e r e n c e m a t e r i a l
cannot b e a p p l i e d i n t h e s t a n d a r d method o r r e q u i r e e x p l a n a t i o n o r i n t e r p r e t a -
t i o n . Likewise, u n f a m i l i a r c l a u s e s , e x p r e s s i o n s , o r d e s i g n a t i o n s a r e r e f e r r e d
t o t h e s u p e r v i s o r f o r e x p l a n a t i o n and i n s t r u c t i o n s . The work performed a t t h i s
CONTRACTS CLERK AS-1106-5:    (cont'd)

level is normally reviewed thoroughly upon completion for such purposes as
accuracy and completeness of content, adherence to established format, and
compliance with regulations and rules controlling the contract transaction.

NATURE OF AVAILABLE GUIDELINES FOR PERFORMANCE OF WORK:

Guidelines available to incumbents of positions at this level consist of oral
or written instrucLions presenting detailed, specific operating procedures and
Lhe sequence of the steps to be followed. Other guide material consists of
samplcs of standard clauses, illustrative form materials, and regulations and
dircctives applicable to the work asslgncd.

PURPOSE ANU NATURE OF PERSON-TO-PERSON WORK RELATIONSHIPS:

Personal work contacts of Contracts Clerks at this grade are mainly with co-
workers and superlilsors. Such contacts are primarily to secure clear and
specific additional information required to process documents, to obtain
clarification of obvious discrepancies or omissions, or to furnish factual
information and data from office records. Occasionally, there are contacts with
personnel of other units or with conccssionaires or representatives of vendors.
Such contacts are for the same purpose as the contacts with supervisors.

NATURE AND SCOPE OF RECOEIMENDATIONS, DECISTONS, COMMITMENTS, AND CONCLUSIONS:

Contracts Clerks AS-5 do riot make commitments. A degree of judgment is required
in selecting appropriate standard and stock paragraphs to complete various
documents; in abstracting or extracting information for control and processing
purposes; and in recognizing obvious discrepancies or omissions that require
referral to higher authority for corrective action.

CONTRACTS CLERK AS-1106-6:

NATURE AND VARIETY OF WORK:

The nature of the tasks performed by a Contracts Clerk AS-6 is predominantly
clerical based upon a thorough knowledge of the rules, regulations, and prac-
tices of procuremcnt and contract activities, and is concerned with tasks such
as the procurement of concessionaire services from authorized sources, pro-
cessing, verifying and controlling of concessionaire and agency agreements.
Positions at this level differ from those at the AS-5 level in the degree of
initial responsibility assumed, the degree of experienced judgment required,
and the execution of assignments complicated by factors which are not completely
resolved by direct application of guide and reference source materials.

At this level employec is

     -responsible for processing, including the drafting of standardized con-
tract documents considered difficult because of such factors as variety of
special and unusual clauses of services. Other responsibilities include
CONTRACTS CLERK AS-1106-6:   (cont' d)

responsibiliLy for the drafting of statements of determinations and findings
for complex contracts, following rough drafts, work sheets, and notes furnished
                                    -
by technical personnel responsible for the transaction, which require a revlLd
and analysis of all the submitted material to select and utilize appropriate
data.

     -responsible for verifying (consisting of the final, detailed, clerical
review) of a variety of types of contracts and related documents, including
modifications and amendments prior to approval by the signatory authority.
Such review is for the accuracy and completeness of the contracts, to avoid
duplication, and to discern discrepancies.

     -responsible for controlling, involving the maintenance of progress, status,
and statistical records for complex transactions from the point of initiation
through final action, for "follow-up" on concessionaires and contractors, to
ensure submission of required periodic or special reports.

     -responsible for reviewing and considering requests from concessionaires
or requisitioning officials for the modification or adjustments of previously
completed contracts; drafting of formal changes, modifications, or adjustments;
informing the vendors, concessionaires, requisitioning officials, and others of
the action taken on the requests for changes; and advising concessionaires and
vendors of the scope and limits of the provisions and stipulations of the
contract, when such advice can be given by reference to clearly defined in-
structions, regulations, or precedents.

NATURE OF SUPERVISORY CONTROL EXERCISED OVER THE WORK:

Contracts Clerks AS-6 are under the general supervision of a Contracts Special-
ist or other technically qualified personnel of higher levels who make assign-
ments and determine the urgency and priority of particular tasks. They are
comparatively free from close supervision, direction, or aid on the technical
and procedural aspects of the day-to-day work and are held responsible for the
accuracy and timely accomplishment of their work. The work is reviewed gene-
rally on completion or when situations occur that represent major deviations
from established rules, regulations, or precedents requiring authoritative de-
cisions from higher-level employees.

NATURE OF AVAILABLE GUIDELINES FOR PERFORMANCE OF THE WORK:

The same guidelines are available to Contracts Clerks AS-6 as are available at
the AS-5 level; however, employees occupying positions at this level are ex-
pected to possess a more intensive knowledge of the contents of the available
guides and source material in order to execute their assignments with a minimum
of reference to the guide. The Contracts Clerks AS-6 make extensive searches of
the guides and source material in determining whether or not a special or uxusu-
a1 situation is covered by established rules, regulations, or precedents or
whether the transaction should be referred to supervisory or technical person-
nel for decision.
CONTRACTS CLERK AS-1106-6:   (cont'd)

PURPOSE AND NATURE OF PERSON-TO-PERSON \?ORK RELATIONSHIPS:

The nature and purpose of personal work relationships are similar at this level
to those of Contracts Clerks AS-5, although the area of contact with personnel
of higher levels, vendors, or concessionaires is broader as a result of the
greater responsibilities in these positions.

NATURE AND SCOPE OF RECOMMENDATIONS, DECISIONS, COMflITMENTS, AND CONCLUSIONS:

The scope of decisions and recommendations in positions of this type can best
be illustrated by such typical examples as the determination that contracts are
complete, in proper form, and are accompanied by the necessary forms, justifi-
cations, and other required accompanying documents.

Judgment, based upon the incumbent's experience and an intensive knowledge of
the guide and source material, is required in recognizing transactions that
deviate substantially from established policies and rules and therefore require
reference to technical personnel in higher grades.
                       DoD NAP ADMINISTRATIVE SUPPORT
                            JOB-GRADING STANDARD
                              COURIER AS-0302-0

INCLUSIONS:

Included in this standard are positions that are concerned with the receipt,
individual route sorting, collection or pickup, and delivery of mail (insured,
registered and air mail), cash receipts, change funds, and a variety of other
papers, documents, monies, and administrative material processed or handled.

Courier positions involve the operation of automotive equipment to facilitate
the performance of the courier duties and may also include the performance, as
required, of miscellaneous tasks such as operating simple duplicating equipment
(Xerox and Ditto) in an office situation; light manual work such as lifting
and emptying mail sacks, delivering or collecting administrative material and
packages and moving office machines and equipment; and simple office duties such
as checking outgoing material for complete address, filing alphabetically,
and date-stamping mail.

These miscellaneous tasks may be combined in various ways with general courier
work to constitute specific courier positions. Positions are not excluded from
this standard when the miscellaneous tasks performed are at t.he same or lower
grade level as the courier work and when the basic purpose and primary duties
of the positions are characteristic of this standard.

Couriers accomplish their work by operating an automobile or light-duty truck.

EXCLUSIONS:

-Positions primarily concerned with reading, inspecting, routing, recording,
and sorting mail.

-Positions that require the operation of automotive equipment when that is the
prime function of the position.

COURIER AS-0302-3:

NATURE AND VARIETY OF WORK:

The Courier AS-3 receives mail, parcel post, and administrative material from
the post office; sorts the items to be delivered on the designated route accord-
ing to prescribed stops; arranges material in order of delivery; delivers
material by office or building number, code, individual name, or organizational
unit; plcks up at prescribed stops and sorts materials to be delivered along the
courier route in returning to the assigned duty station or post office; may
pick up, deliver, and maintain supplies; occasionally, makes specla1 trips to
pick up or deliver special mail or materials; and performs other simple and
routitle manual, mechanical, and clerical duties as prescribed.
COURIER A S - 0 3 0 2 - 4 :

NATURE AND VARIETY OF WORK:

These p o s i t i o n s c o n s i s t of c o u r i e r work i n v o l v i n g r e s p o n s i b i l i t y f o r t h e
p i c k u p and d e l i v e r y of c a s h i n a d d i t i o n t o t h o s e d u t i e s o u t l i n e d a t t h e AS-3
level.

The C o u r i e r p i c k s up and v e r i f i e s m a t e r i a l t o s e e t h a t r e g u l a t i o n s p e r t a i n i n g
t o c o u r i e r s e r v i c e have been complied w i t h ( f o r example, c a s h i s p r o p e r l y
s e c u r e d w i t h o r g a n i z a t i o n a l segment number a n n o t a t e d , documents a r e p r o p e r l y
s e a l e d and a d d r e s s e d , r e c e i p t c a r d o r form i s a t t a c h e d and c l a s s i f i c a t i o n i s
i n d i c a t e d ) ; d e p o s i t s c a s h r e c e i p t s a t t h e bank o r d e s i g n a t e d o f f i c e ; may m a i n t a i n
change fund and p r o v i d e a c t i v i t y managers w i t h change; a d v i s e s p e r s o n s a t pickup
p o i n t s , as r e q u e s t e d o r r e q u i r e d , on t h e c o r r e c t p r o c e d u r e i n p r e p a r i n g items
f o r purposes of d e l i v e r y by c o u r i e r s ; s a f e g u a r d s c a s h , documents, m a i l , and
r e l a t e d m a t e r i a l i n t r a n s i t b y t a k i n g a l l p r e c a u t i o n s t o r e t a i n p e r s o n a l pos-
s e s s i o n of items a t a l l t i m e s ; l o c a t e s and i d e n t i f i e s t h e p r e s c r i b e d p e r s o n
t o whom t h e m a t e r i a l i s a d d r e s s e d ; d e l i v e r s i n d i v i d u a l p i e c e s of m a i l o r c a s h
i t e m s and o b t a i n s and t u r n s i n n e c e s s a r y r e c e i p t o r s i g n a t u r e ; t a c t f u l l y
r e f u s e s t o d e l i v e r m a t e r i a l t o unauthorized personnel; r e f e r s t o supervisor
o r s e c u r i t y o f f i c e r any unusual i n c i d e n t o r s i t u a t i o n i n v o l v e d i n h a n d l i n g '
material.
                        DoD NAF ADMINISTRATIVE SUPPORT
                             JOB-GRADING STANDARD
                         ENGIKEERING DRAFTER AS-0818-0

GENERAL STATEMENT:

This standard includes all positions in which the primary function is prepara-
tion of drawings for the purposes of documenting and communicating engineering
or architectural ideas and information or for the design of office forms.
Positions in this standard require skill in the application of drafting tech-
niques and practical knowledge of drafting methods and procedures.

ENGINEERING DRAFTER AS-0818-5:

Typical assignments include preparation of detail drawings, in which the incum-
bent must adjust and transpose dimensional scale or in other comparable ways
clarify details for the guidance of shop or construction activities. Drawings
usually require a variety of alternate sectional views in order to clarify
positioning of components and convey all information needed for fabricating,
building, or repair purposes. Typically, such assignments require the preparation
of isometric drawings of parts or features based on data obtained from separate
horizontal projection (plane) and vertical projection (front elevation) views.

Other assignments require the preparation of final ink drawings from original
detail design drawings of large and complex equipment, structures, and systems
that are complicated by small, intricate detail, odd irregular curves, numerous
ellipses, and necessity for consolidating details from multiple sources. The
context of the drawings is such that considerable care is required in assuring
that after reduction in size they will retain adequate clarity of detail. Still
other assignments require the layout and design of a wide variety of office
forms, incorporating consideration of line weight, spacing for handwritten,
EDP, or typewritten entries, color distinction in print face of line development,
routing designations or multiple-copy forms, and overall appearance of the
completed product. Input information is provided to the Engineering Drafter
in rough, pencil-sketched copy or revisions as indicated on existing forms.

Assignments at this level may include additionally or as primary duty the
preparation of perspective views of equipment in a training capacity. These
assignments also involve the addition of well-defined details to.existing
perspective drawings, in which the density of line and shading must be accom-
plished in a very precise manner.

General instructions, including suggested methods of approach, applicable pre-
cedents, and advice on source materials, are given with the initial assignment.
Instructions are less complete when such assignments recur. The supervisor is
available to advise and assist as needed in selecting the plan of operation
and resolving special problems. Work is spot-checked during development and
is reviewed on completion for clarity and adequacy. In addition, the place-
ment of representative features is verified to assure accuracy.
ENGINEERING DRAFTER   AS-0818-5:   (cont'd)

Precedents and guides pertaining to the basic characteristics of the drawings
are readily available, but checking out details frequently requires searching
the related data sources.

ENGINEERING DRAFTER 85-0818-7:
Assignments at this level require versatility in the application of all draw-
ing techniques and practices regularly used in the preparation of drawings for
fabrication, building, or repair purposes in the broad subject matter special-
ization. Accepted formulas are used in making involved computations as neces-
sary in properly dimensioning drawings or In ascertaining load capacities,
strengths, and stresses.

In the mechanical field, the assignments entail the preparation of working drawings
for subassemblies involving special considerations in dealing with crowded
features, irregular shapes, multiple functional relationships, and requirements
for achieving extremely precise positional relationships between components.

Also typical of this level are assignments that require the versatile application
of drafting techniques and knowledge in developing complete layouts and required
supplementary detail drawings for structure of a system for which precedents are
directly applicable or complete basic information has been established as to
size, shape, and material. An example is the preparation of architectural draw-
ings depicting complete plans for the proposed construction of a building,
including the overall layout, and detail drawings of such features as founda-
tions, wall sections, floor plans, and roof. Quantities of materials are
determined by computing dimensions from the scale drawings and applying
established requirement factors.

Also characteristic of this level are assignments to provide pictorial repre-
sentation of concepts in which there are artistic and technical problems in
portraying the basic characteristics in a minimum of views. These assignments
require the use of techniques of perspective projection in portraying machines
and functional relationships between various components of a system.

The instruction that the incumbent at this level receives from his supervisor
varies greatly between the assignments that are of a recurring nature and those
that embody features not previously encountered. Recurring assignments are
defined in terms of results expected, and the incumbent utilizes directly
relevant procedures, precedents, and guidelines in accomplishing them. When
assignments differ significantly from those previously encountered, the super-
visor suggests the method of approach to be used, periodically appraises the
progress of the assignment, and furnishes additional advice as needed. In
either instance, the important features of the completed work are reviewed upon
completion.
The c h a r a c t e r i s t i c s of t h e s e work assignments r e q u i r e t h a t t h e incumbent.make
extensive use of standardized t a b l e s and manuals and search out and compute
s p e c i a l purpose d a t a as needed.
                       DoD NAF ADMINISTRATIVE SUPPORT
                            JOB-GRADING STANDARD
                  EQUIPMENT AND FACILITIES CLERK AS-2005-5


At this level, the employee performs the following combination of duties:

     -Maintains appropriate records of fixed assets by nomenclature, fixed asset
number, and location. Periodically verifies assets by physical counts. Prepares
fixed asset documents, such as purchase orders, receiving reports, transfer
vouchers, and charge or credit vouchers, obtaining necessary signatures as
required. Recommends corrective action on errors, omissions, and discrepancies
occurring on records or reports. Issues numbered tags for fixed assets and
takes required action with respect to such zags removed from fixed assets because
of sale, transfer, or disposal. Assists in taking physical inventories of fixed
assets.

     -Prepares all documentation for capital expenditure projects and assists
in compilation of data for facility master plan.

     -Complies with requests for information contained in files and records
and answers and makes numerous calls. Composes correspondence on matters of a
routine or special nature, requiring assembling and evaluating information.

     -Files alphabetically or numerically, posts all pertinent data, and makes
files on all materials.

     -Performs routine typing and other general office clerical duties as
assigned

Kote: Other jobs that contain similar basic duties that significantly exceed
or fall short of those cited above shall be appropriately classified above or
below this established AS-5 grade level with the rationale for the grade
selected documented and attached to the position description.
                        DoD NAF ADMINISTRATION SUPPORT
                             JOB-GRADING STANDARD
                             FILE CLERK AS-0305-0

EXCLUSIONS:

     -Positions involving zhe formulation of records control policies, the
development of file systems and procedures, and the review of filing operations

     -Positions involving records maintenance work (for example, posting,
entering, and adjusting) requiring subject matter knowledge.

     -Positions involving the performance of nonprofessional work requiring a
knowledge of library techniques and operations.

     -Positions involving the maintenance of files of tapes used in automatic
data-processing equipment.

     -Positions, the paramount requirement of which is the operation of
microfilm and duplication equipment.

OCCUPATIONAL INFORMATION:

File work consists of maintenance, control, protection, and disposition of
records for efficient reference service and for retrieval of information and
materials.

Most filing systems are broken down into three classifications:

     -Alpha/Numeric - Materials are filed in alphabetical or numerical order
through the use of obvious key words or numbers. (This system is the least
complex, requiring very little judgment in determining key word or numerical
code.)

     -Subject: Materials are filed by major division or subject heading.
(This system is more complex, requiring some judgment in determining the proper
key word or division.)

     -Decimal: Materials are assigned numbers in accordance with a prescribed
classification system. The system provides for filing and retrieval of ma-
terial according to numerical families and subfamilies. (This is the most com-
plex system requiring judgment in determining and assigning the proper numeri-
cal classification to be used.)

(Cross indexing may exist in any one or combination of these systems)
FILE CLERK AS-0305-0: (cont'd)

Filing work includes determining the proper classification of materials to be
filed; sorting and arranging records in cabinets or other containers, and within
folders, in accordance with file codes or symbols; locating and withdrawing
records or information from records to meet the needs of users; cross-referencing
file material; removing records for disposition according to established
schedules and applicable rules and regulations; assembling records to ensure
that material on specific transactions or subjects is kept together; and using
various sorting or other mechanical devices provided to facilitate processing
when large volumes of materials are involved.

Some file positions require the processing, filing, locating of, and accounting
for security classified materials. The mere fact that employees have contact
with such matcrials does not, in itself, affect the grade level of the position.
Under no circumstances shall the mere presence of duties involving security
classified materials be the basis for assigning a specific grade level.

FILE CLERK AS-0305-1:
Positions at this level include the performance of duties at the same level of
difficulty as the following:

     -Sorting, arranging, and filing material in accordance with a specifi-
cally described and readily understood system or similarly processing material
in accordance with predetermined and clearly designated alphabetical, numeri-
cal, or chronological systems.

     -Withdrawing specified material when no search is entailed.

     -Charging out located material, canceling charges, and refiling materials
previously withdrawn.

     -Performing the simplest indexing duties, such as recording dates or file
numbers on indexing cards.

Complete and detailed instructions are provided by the supervisor. These
instructions are readily memorized and repetitive in nature. The supervisor
is available for guidance and assistance while the tasks are being performed.

FILE CLERK AS-0305-2:

Positions at this level include the performance of duties at the same level of
difficulty as those outlined below:

     -Arranging, filing, or withdrawing material according to an established
filing system of some complexity requiring recognition of certain pertinent
but clear-cut details (for example, subject, name, or numerical file when the
identification must be established by date of birth, serial number, subject
heading, or other specified information).
FILE CLERK 85-0305-2: (cont'd)

     -Classifying material for simple decimal files having a limited (two or
three) number of distinct subject matter codes or similar headings with which
the material to be classified can be readily and easily associated.

     -Indexing or cross-indexing when the addition of such items as name,
date, and file classification, a brief summary of the material is prepared,
or when a few simple rules are observed in determining when or to what extent
material should be cross-indexed.

     -Searching for material when the search is limited to three or four
designated or obvious places within the files or a like number of readily
identifiable locations outside the file unit.

     -Work is performed independently. Supervisor gives instructions and
guidance, approves any deviations from established procedures, and spot-checks
work for accuracy.

FILE CLERK AS-0305-3:

Positions at this level normally include the performance of duties at the same
level of difficulty as those outlined below:

     -Classifying, cross-referencing, and coding in a more complex decimal
file system requiring reading and analyzing the substance of the material
when the main topic is easily discernible and the coding system is prescribed
but the volume is large.

     -Performing searches for records in a moderately complex filing system,
the characteristics of which include a wide variety 01 documents along with a
more difficult 13-digit numerical or alphabetical system requiring judgment in
determining the key word or numerical code used within the applicable system.

     -Maintaining master file of a wide variety of administrative circulars,
notices, and publications and providing complete sets upon request.

     -Searching assignments occasionally involving such characteristics as
incorrect, indefinite, or incomplete information and requiring reference to
guides, indexes, or other media to locate materials requested.

     -Searching through current and old files to establish continuous records
when such files are voluminous and some judgment is required to associate
related documents correctly.

The supervisor assigns work in terms of priority and is available for assist-
ance with unusually difficult searches. The employee performs work independently.

FILE CLERK 85-0305-4:

Positions at this level include the performance of duties of the same level of
difficulty as those outlined below:
FILE C1,ERK AS-0305-4: (cont'd)

     -Classifying and cross-referencing material in one or more technical or
professional fields when this requires sufficient familiarity with terminology
to recognize general classes or types as well as constituent parts.

     -Classifying and cross-referencing by subject matter difficult material
of a nontechnical nature, such as reports, memoranda, and correspondence of
a policy nature that relate to or affect many activities in which the classifier
must recognize the extent of the necessity for subject matter cross-refer-
encing .

     -Classifying, cross-referencing, protecting, and searching security
classified material with responsibility for releasing it only to authorized
offices or individuals when classifying, cross-referencing, filing, and search-
ing requires the exercise of judgment in a complex filing system. The incumbent
must possess a knowledge of the organizational structure, work assignments, and
the relationship among operating units in order to determine what material can
be released to what offices

     -Performing unusually difficult special searching for records when
the searcher is required to apply a knowledge and understanding of the complete
file system or a classification and cross-referencing system; the searcher is
required to apply a knowledge of the kinds of files maintained in various
operating units and of the flow of work and general functions of the organization
that the files serve; and initiative and judgmcnt are required in selecting
possible places to search and in planning thc sequence of the search.

     -Segregating, screening, selecting, and assembling file and record material
for destruction or transfer to records depository when instructions, procedures,
and precedents are specific as to the types of files, records, or documents to
be selected, but do not precisely identify the specific papers or documents.

Work is performed under the general direction of the supervisor, who provides
instructions for new or unusually difficult assignments. The incumbent proceeds
with day-to-day assignments without frequent reference to the supervisor.
                        DoD NAF ADMINISTRATIVE SUPPORT
                             JOB-GRADING STANDARD
                       FREIGHT RATE ASSISTANT AS-2131-0


FREIGHT RATE ASSISTANT AS-2131-5:

At this level, the employee performs up to three of the duties listed below:

     -Reviews stock catalogs to ensure that classification lists for freight
that moves regularly in commercial channels are appropriate; reviews amendments
to lists of stock items to select and include additional items described in
classification publications issued by the carrier; removes from the stock
catalogs those items that are no longer shipped, and otherwise keeps this
information current; secures required or additional information necessary for
the identification and classification of freight through reference to material
such as contracts, specifications, and similar sources within the office.

     -Prepares bills of lading and determines the freight classification descrip-
tions for a variety of commodities within a commodity group by comparing with
similar, easily accessible information.

      -Maintains file with transportation data on all items for which the activity
has designated supply responsibility, including the stock number, nomenclature,
freight code item number. less than carload (LCL) and truckload rating. and
    -                                                                 -.
description as described in applicable tariff.

     -Maintains tariff files, special quotations, publications, billing guides,
or similar freight classification, rating, and routing guides; codes, classifies,
cross-references, files and locates, and refiles this material.

     -Compiles data concerning carload, truckload, LCL and less than carload
classification ratings and size and use of carrier's equipment ordered.

     -Assembles and organizes material or billing and shipping guides to be issued

     -Performs elementary rating, routing, and classification duties.

FREIGHT RATE ASSISTANT AS-2131-6:

At this level, the employee performs four or more duties listed at the AS-5
level.
                                        DoD WAF AD!!I UI STIIATIVE SUPPORT
                                             JOB-GY: 111YG ST?hO>,RD
                                            GEUERAL CLSRK AS-G301-0


CHAKACTERISTIC TYPES OF CLERICAL WORK:

T h i s s t a n d a r d i s based on t h e concept t h a t c l e r k s may perform one of two
d i f f e r e n t k i n d s of work. I n t h i s g u i d e , t h e s e two t y p e s of work a r e d e f i n e d
a s p r o c e d u r a l c l e r i c a l work and s u b s t a n t i v e c l e r i c a l work.

P r o c e d u r a l c l e r i c a l work i s t h a t i n which t h e c l e r k i s u o t d i r e c t l y coricerned
w i t h t h e subjecL m a t t e r of t h e t r a n s a c t i o n ; t h a t i s , t h e c l e r k i s n o t r e s p o n s i b l e
                          -
f o r d e t e r m i n i n g t h e what o r ithv o f t l l ~ rans sac ti on b u t r a t h e r e n s u r e s t h a t t h e
                                        -
procedures f o r processinn t h e transactioil a r e followed. I n doin- t h i s , t h e            g
c l e r k a p p l i e s a s e r i e s of p r e s c r i b e d procedures o r s t e p s . For example, t h e
f i l i n g , c o d i n g , o r r o u t i n g of documents f o r a n o r g a n i z a t i o n i s performed by
i d e n t i f y i n g t h e n a t u r e of t h e document (narnc, o r g a n i z a t i o n , o r s t a t e d s u b j e c t
m a t t e r ) and d e t e r m i n i n g t h e d i s p o s i t i o n of t h e doc~iment by r e f e r e n c e t o a
s p e c i f i c s e t of r e g u l a t i o n s o r g u i d e l i n e s ( a f i l i n g manual o r a r o u t i n g g u i d e )
t h a t e x p l a i n s how t h e document i s t o be handled.

S u b s t a n t i v e c l e r i c a l work i s t h a t i n which t h e c l e r k i s concerned w i t h t h e
s u b j e c t ( o r t h e what and why) of t h e t r n n s a c z i o n . C l e r k s performing such work
p r i m a r i l y e n s u r e p r o p e r p r o c e d u r e s I1~3vebeen f o l l o w e d . For example, t h e p r o -
c e s s i n g of A voucher may r e q u i r e ~ h n c h e c l e r k d e t e r m i n e t h e n a t u r e of t h e
                                                                  t
f i n a n c i a l t r a n s a c t i o n by r e f e r e n c e to c o n t r a c t s and g e n e r a l p o l i c i e s t o d e t e r m i n e
whether t h e voucher i s p r o p e r l y p r e p a r e d i n terms of l e g a l r e q u i r e m e n t s and
whether o r n o t payment of t h e vouchcr should b e made. The c l e r k , therefore.. is
concerned w i t h t h e s u b s t a n c e c o n t a i n e d i n t h e document and may have o n l y a
secondary concern f o r the p r o c e d u r e s by wliich t h e document i s p r o c e s s e d .

T h i s s t a n d a r d r e c o g n i z e s t h i s concept i n t h e g r a d e l e v e l s of t h e p o s i t i o n s .
P r o c e d u r a l c l e r i c a l work i s found p r i m a r i l y a t g r a d e s AS-1, AS-2, and AS-3.
S u b s t a n t i v e c l e r i c a l work s p a n s t h e g r a d e l e v e l s AS-3, A S - L , and AS-5. Grade
AS-3, t h e r e f o r e , c o n t a i n s two b a s i c iypes of p o s i t i o n s - - o n e of which i s t h e
h i g h e s t l e v e l of p r o c e d u r a l c l e r i c a l work and t h e o t h e r , t h e lowest l e v e l of
s u b s t a n t i v e c l e r i c a l work.

GENERAL CLERK AS-0301-1:

JOB ORIENTATION REQUIREMENTS:

The t r a i n i n g o r o n - t h e - j o b development r e q u i r e d i s almost n e g l i g i b l e and i s
u s u a l l y l i m i t e d t o an e x p l a n a t i o n of t h e c l e r i c a l s t e p s , and t h e i r sequence,
t h a t c o n s t i t u t e t h e p o s i t i o n . The i n s t r u c t i o n may t a k e from l e s s t h a n an
hour t o s e v e r a l d a y s . F u l l performance under t h e u s u a l k i n d and d e g r e e of
s u p e r v i s o r y c o n t r o l i s e x p e c t e d a f t e r o n l y a few days of o n - t h e - j o b p r a c t i c e
and t r a i n n i r i g .

AVAILABLE GUIDELINES AND INSTRUCTIONS:

Only a few g u i d e s o r i n s t r u c t i o n s a r e a p p l i c a b l e t o t h e work.              The g u i d e s
GENERAL CLERK AS-0301-1: (cont 'd)

and precedents used are completely detailed and specific to the work and are
always available. Their applicability is obvious.

SUBJECT ?IATTER AND PROCEDURAL KNOWLEDGE REQUIRED:

No subject matter knowledge is required beyond that included in the guides and
instructions. Knowledge of required procedures is limited by the simplicity
and restricted variety of clerical procedures that constitute the work.

ASSIGNMENT COMPLEXITIES:

Work consists of one or two clerical steps repetitively performed in the same
sequence.

JUDGMENT REQUIREMEYTS :

No judgment of any significance is involved. Situations may entail choices of
no consequence or significance or choices to satisfy the personal desires or
convenicnce of the employee.

GENERAL CLERK AS-0301-2:

JOB ORIENTATION REQUIREMENTS:

The training or on-the-job development is generally limited to detailed
instruction on the work to be performed, the guides to be followed, and
the sequence of the work. This training generally requires from several days
to a few weeks after which an employee is normally capable of full performance
of the work under the usual degree and kind of supervisory control.

AVAILABLE GUIDELINES AND INSTRUCTIONS:

Numerous procedural guides in the form of manuals and written and oral instruc-
tions are applicable. (Example: How to code and file documents in an exten-
sive alphabetical file having specialized instructions for coding and filing
many types of names and persons.) The guides and precedents used are
detailed and specific to all aspects of the work, are always available,
and present no unusual problems in determining their applicability.

SUBJECT MATTER AND PROCEDURAL KNOWLEDGE REQUIRED:

Except for some understanding of the terminology used in the organization
served, no subject matter knowledge is required beyond that included
in the guides and instructions. Knowledge of required procedures is limited.

ASSIGNMENT COMPLEXITIES:

Typical assignments consist of several clerical steps usually repetitively
performed in a prescribed sequence or, when the sequence varies, ordered by
clearly applicable instructions.
GENERAL CLERK AS-0301-2:                   (cont'd)

JUDGMENT REQUIREMENTS:

The u s e of judgment i s l i m i t e d t o such t h i n g s a s choosing f o r each i n d i v i d u a l
c a s e o r assignment t h e p r o p e r p r o c e d u r a l g u i d e , i n s t r u c t i o n , manua 1, and
r e g u l a t i o n from among t h o s e t h e employee u s e s .

GENERAL CLERK AS-0301-3:

J O B ORIENTATION REQUIREEENTS:

The t r a i n i n g o r o n - t h e - j o b development i n v o l v e s d e t a i l e d i n s t r u c t i o n on t h e
work t o be performed, t h e g u i d e s t o be f o l l o w e d , and t h e sequence of t h e
v a r i o u s s t e p s and t a s k s . The amount and complexity of t h e m a t e r i a l t o be
l e a r n e d i s s u f f i c i e n t l y e x t e n s i v e t h a t an employee w i t h o u t p r i o r s p e c i a l i z e d
t r a i n i n g o r e x p e r i e n c e is normally i n a l e a r n e r o r l i m i t e d performance s t a t u s
f o r a p e r i o d r a n g i n g from s e v e r a l weeks t o a few months, a f t e r which t h e
employee is normally c a p a b l e of f u l l performance of t h e work under t h e u s u a l
d e g r e e and k i n d of s u p e r v i s o r y c o n t r o l .

AVAILABLE GUIDELINES AND INSTRUCTIOKS:

- A l a r g e number of p r o c e d u r a l g u i d e s i n t h e form of manuals and w r i t t e n and
o r a l i n s t r u c t i o n s a r e a p p l i c a b l e . The g u i d e s and p r e c e d e n t s used a r e s p e c i f i c ,
d i r e c t l y a p p l i c a b l e t o t h e work, and always a v a i l a b l e , b u t because of t h e i r
volume and n a t u r e , p r e s e n t some problems i n s e l e c t i n g t h e a p p l i c a b l e g u i d e o r
precedent.



-A few o r l i m i t e d number of s u b s t a n t i v e g u i d e s , i n s t r u c t i o n s , r e g u l a t i o n s ,
manuals, and p r e c e d e n t s , a r e a p p l i e d .           (Examples: The g u i d e s , i n s t r u c -
t i o n s , r e g u l a t i o n s , and d e c i s i o n s , t h a t a p p l y t o t h e examination of vouchers
f o r uncomplicated p u r c h a s e t r a n s a c t i o n s under e i t h e r an i n f o r m a l o r a s i m p l e
b i d and a c c e p t a n c e p r o c e d u r e ) . The g u i d e s and p r e c e d e n t s cover s u b s t a n t i v e
m a t t e r s and t e n d t o be i n t h e form of r u l e s , p r i n c i p l e s , and p r e c e d e n t s a p p l i -
c a b l e t o problems t h a t a r e c l e a r l y w i t h i n t h e coverage of t h e g u i d e s . T h i s
u s u a l l y r e q u i r e s some a d a p t a t i o n and i n t e r p r e t a t i o n of t h e g u i d e s . C o n s i d e r a b l e
s e a r c h may be n e c e s s a r y t o l o c a t e t h e g u i d e a p p l i c a b l e t o a s p e c i f i c s u b s t a n t i v e
problem. Problems i n d e c i d i n g among s e v e r a l a p p l i c a b l e p r e c e d e n t s o r g u i d e s may
a r i s e , and p r o c e d u r a l g u i d e s may be used.

SUBJECT MATTER AND PROCEDURAL K O L D E REQUIRED:
                               N WE G

- S u b j e c t m a t t e r knowledge beyond t h a t i n c l u d e d i n t h e g u i d e s and i n s t r u c -
t i o n s i s l i m i t e d t o u n d e r s t a n d i n g t h e t e r m i n o l o g y used i n t h e o r g a n i z a t i o n and
some f a m i l i a r i t y w i t h t h e work done i n r e l a t e d o r g a n i z a t i o n a l segments.
Knowledge of c l e r i c a l p r o c e d u r e s is e x t e n s i v e .



- I n v o l v e s a body of knowledge s i m i l a r i n kind o r t y p e b u t s i g n i f i c a n t l y l e s s
e x t e n s i v e t h a n t h a t r e q u i r e d and o u t l i n e d a t t h e AS-4 l e v e l .
GENERAL CLERK AS-0301-3: (cont'd)

ASSIGNMENT COMPLEXITIES:

-Work consists of moderately complex assignments requiring numerous procedural
clerical steps, the nature or order of which may vary to a significant degree
from one assignment to another in accordance with instructions.



-Work consists of a few substantive types of narrow assignments, each requiring
several clerical steps that may vary in nature and sequence on the basis of the
requirements and characteristics of each individual case or work item. (Example:
The examining of vouchers for simple purchase transactions when this requires
several steps involving comparing, computing, and applying regulations. .The
examining work may or may not require, for each voucher, the drafting of cor-
respondence that may be addressed to any of several persons, that may ask
or transmit any of a variety of data, and which may become necessary at any
of several stages in the examination of each voucher.)

JUUGPlENT REQUIREMENTS:

-The use of judgment is limited to choosing the appropriate instruction
for application in each individual case or assignment from among a large
number of guides and instructions and to recognizing problems requiring
referral to others because the available instructions, regulations, manuals,
and procedures are not applicable.



-The use of judgment is required in selecting and applying a limited number
of substantive guides, general principles, or general rules. Situations may
also involve the selections as described in the preceding paragraph.

GENERAL CLERK 88-301-4:

JOB ORIEKTATION REQUIREMENTS:

The work to be performed is of such difficulty, variety, or complexity and
requires knowledge of such an extensive and complex body of guides, instruc-
tions and subject matter knowledge as to require a total on-the-job training,
experience, or development period that ranges in time from several months to
approximately 1 year before the employee has encountered the full cycle of
operation at least once or has dealt with a sufficient proportion of the total
possible variety of cases to perform under the usual degree and kind of super-
visory control.

AVAILABLE GUIDELINES AND INSTRUCTIONS:

Numerous guides, instructions, regulations, manuals, and precedents are applied.
(Example: The policies, procedures, and regulations applicable in the examination
of vouchers for reimbursement and precedents cover substantive matters and tend
to be in the form of rules, principles, and precedents applicable to problems
that are clearly within the coverage of the guide, but which require some
GENERAL CLERK AS-0301-4: (cont'd)

adaptation and interpretation of the guides. Extensive searching may be
necessary to locate the guides applicable to a specific substantive problem.
This grade level is characterized by significant problems in deciding among
several applicable precedents or guides.) Procedural problems may also arise
that are not covered by a specific guide.

Subject matter knowledges are substantive in nature (of a body of knowledge;
of an academic area; of the organization's programs and operations; or of a
body of principles and concepts) and are in addition to the knowledge of
procedures '(rules, guides, and instructions) typ~calof the lower grade levels.
(Example: The body of knowledge of the organization and of its activities and
operations and, in addition, the knowledge of the file manual that is used to
classify material for file in a central correspondence file at division or
headquarters level.)

ASSIGNMENT COMPLEXITIES:

Work consists of a series of numerous procedural and substantive steps that
vary in nature and sequence because of the variations in the particular
characteristics of each case or transaction.

JUDGMENT REQUIREMENTS:

Judgment is used in choosing and selecting not only from among a very large
number of procedural guides but also from numerous substantive guides; in
making clerical decisions of a substantive nature requiring selecting the
best from a group of prescribed alternatives; and in recognizing for referral
to others problems not covered by the available guides.

GENERAL CLERK AS-0301-5:

JOB ORIENTATION REQUIREMENTS :

The work to be performed is of sufficient complexity, variety, and difficulty
and requires extensive knowledge of such a large and complex body of guides,
instructions, and subject matter knowledge that a period of on-the-job experi-
ence, training, or development ranging from many months to approximately 1
year is required in addition to the training required at the AS-4 level.

AVAILABLE GUIDELINES AND INSTRUCTIONS:

Extensive guides in the form oL instructions, regulations, manuals, and pre-
cedents are applied. The guides and precedents for substantive matters
are in the form of regulations, policies, and procedures that are not
specific and detailed and, therefore, require considerable interpretation
and adaptation. A significant proportion of substantive problems may
involve such sufficient difference from established guides that some work
may involve the preparation of recommendations for action. Extensive
searches may be necessary to locate existing guides or to verify that no
guide or precedent is available.
e   GEKERAL CLERK AS-0301-5:                   (cont'd)

    S U B J E C T MATTER AND PROCEDURAL KNOWLEDGE REQUIRED:

    The body of s u b j e c t m a t t e r knowledge a p p l i e d i s s i m i l a r i n n a t u r e t o t h a t
    d e s c r i b e d a t t h e A S - 4 l e v e l b u t is s i g n i f i c a n t l y more e x t e n s i v e and complex

    ASSIGNMENT C O M P L E X I T I E S :
?

    Work c o n s i s t s of complex, s u b s t a n t i v e c l e r i c a l t r a n s a c t i o n s t h a t i n v o l v e
    w i d e l y v a r y i n g procedures and s t e p s performed i n any of a wide v a r i e t y of
    s e q u e n c e s . The n a t u r e and v a r i e t y of assignments i s s u c h t h a t t h e d e t e r m i n a -
    t i o n of what s t e p s and p r o c e d u r e s a r e n e c e s s a r y and t h e sequence of t h e i r
    performance i s a major f a c t o r i n t h e work.

    JGDGNENT REQUIREMENTS

    Judgment is e x e r c i s e d i n d e t e r m i n i n g a l t e r n a t i v e s from among a v e r y l a r g e number
    of s u b s t a n t i v e g u i d e s ; i n r e c o g n i z i n g p o s s i b l e a l t e r n a t i v e a c t i o n s when t h e s e
    a r e not prescribed o r r e a d i l y apparent; i n s e l e c t i n g o r devising t h e procedural
    s t e p s n e c e s s a r y i n s o l v i n g s u b s t a n t i v e c l e r i c a l p r o c e s s e s ; and i n r e c o g n i z i n g
    and r e f e r r i n g t o o t h e r s t h o s e problems t h a t r e q u i r e o t h e r t h a n c l e r i c a l d e c i -
    s ions o r act ions.
                                     DoD NAF ADEliNiSTRATJVE SUPPORT
                                          JOB-GRADING STANDARD
                                  INSURANCE AND CLAIMS CLERK AS-0998-0

INSURANCE AKD CLAIMS CLERK AS-0998-4:

KATURE AKD VARIETY OF WOKK:

An I n s u r a n c e and Claims C l e r k a t t h i s g r a d e l e v e l performs a v a r i e t y o f f u n c -
t i o n s , i n c l u d i n g p r o c e s s i n g i n s u r a n c e and c l a i m a c t i o n s and employee i n s u r a n c e
f i l e s . The assignments a r e p r i m a r i l y concerned w i t h t h e p r o c e d u r a l a s p e c t s of
i n s u r a n c e and claims-processing t r a n s a c t i o n s . T1li.s i n v o l v e s o b t a i n i n g and
checking f o r t h e p r e s e n c e of n e c e s s a r y documents i n p r o p e r sequence. Assign-
ments a l s o i n v o l v e c o n t a c t i n g a p p r o p r i a t e s o u r c e s w i t h i n t h e o r g a n i z a t i o n t o
s e c u r e m i s s i n g d a t a o r documents.

To a l i m i t e d e x t e n t , some s u b s t a n t i v e p r o c e s s i n g i s involved i n assignments a t
t h i s l e v e l . T h i s i n v o l v e s checking a few items of i n f o r m a t i o n f o r conformance
t o app1icabl.e p o l i c i e s and r e g u l a ~ i o n s ( f o r example, d e t e r m i n i n g t h a t t h o s e who
have s i g n e d t o a u t h o r i z e t h e a c t i o n do i n f a c t have t h i s a u t h o r i t y ; d e t e r m i n i n g
t h a t t h e r e g u l a t i o n c i t e d as a u t h o r i t y f o r t h e a c t i o n is t h e proper o n e ) .

Typical duties a r e as follows:

     -Receiving and p o s t i n g i n s u r a n c e d a t a and i n f o r m a t i o n p e r t a i n i n g t o i n -
dividual insurance sccounts.

          - P r e p a r i n g and t y p i n g a p p l i c a t i o n s , x a i v e r s , r e n e w a l s , amendments, and
r e l a t e d documents r e q u i r e d by t h e i n s u r a n c e p o l i c i e s .

    - I s s u i n g i n s u r a n c e c e r ~ i f i c a t e sand checks, i d e n t i f i c a t i o n c a r d s , and
pamphlets p c r t a i n i n g t o v a r i o u s b e n e f i t s and c o v e r a g e s .

          -Reviewing employee f i d e l i t y bond a p p l i c a t i o n s and p e r s o n n e l a c t i o n s t o
e n s u r e c o r r c c t n e s s , o b t a i n i n g o m i t t e d i n f o r m a t i o n , and forwarding completed
forms and documents t o i n s u r a n c e companies, o f f i c i a l s , arid employees.

     -i'iaintaining f i l e s of correspondence and i n s u r a ~ i c er e c o r d s , and p o s t i n g
changes a s r e q u i r e d .

          - P r e p a r i n g correspondence t o management o f f i c i a l s , i n d i v i d u a l s , and i n -
s u r a n c e companies t o r e s o l v e problems and omissions ( f o r example, q u e s t i o n s of
e l i g i b i l i t y , e n r o l l m e n t , and changes i n coverage and t e r m i n a t i o n s ) .

         -Researching f i l e s f o r d a t a u s e d i n r e p l i e s t o i n q u i r i e s and p a s t a c t i o n s .
INSURANCE AND CLAlCfS CLERK AS-0998-4:   (cont'd)

NATURE OF SUPERVISORY CONTROL EXECRCISED OVER THE WORK:

Work involving procedural matters is routinely subject to a general administra-
tive and technical review. Any assignments dealing with substantive clerical
matters receive close technical review. Supervision over the position is
normally exercised by a higher-grade Insurance Claims Clerk, Claims Examiner, or
Insurance Specialist who makes assignments or controls the flow of work; provides
instructions and guidance on work operations not covered by detailed written or
oral instructions and procedures; and explains new procedures and changes in
work methods.

AVAILABLE GUIUELINES AND IKSTRUCTIONS:

Explicit guidelines are available for procedural work, such as standard office
procedures and other written instructions. These depict a range of commonly
occurring transactions and explain the use of various forms, records, and
reports. Written guides in the. form of regulations or policy statements are
available for any substantive work. In additio11, either a higher-grade clerk
or the supervisor is readily available to provide guidance whenever needed.

SUBJECT 'IATTER AND PROCEDURAL KNOWLEDGE REQUIRED:

Subject matter knowledge beyond that included in the guides and instructions
is limited to a basic understanding of the insurance and claims function to
which assigned and some familiarity with the work done within other segments
of the entire insurance and claims organization.

IKSURANCE AND CLAIMS CLERK 88-0998-5:

NATURE AND VARIETY OF WORK:

Positions at this level require subject matter or substantive knowledge of the
insurance and claims functions, such as records and files procedures, involving
specialized terminology and an understanding of detailed and specific instruc-
tions to be followed in the applicable clerical processing of insurance records
and claims.

The clerk is required to makc several important decisions pertaining to what
action is required, what information and which documents are necessary to
process the action, and how the action should be processed. In determining
what action should be taken, the clerk must interpret correspondence from
management officials, insurance companies, commercial companies, or in-
dividuals. In determining the necessary documentation or information for
action, the clerk must bear in mind the requirements of management and other
companies for taking such actions. In determining how to process the action,
the clerk must consider the governing legal requirements and the-effect of the
action on the status of the beneficiary. The clerk must have a good working
knowledge of the types of claims actions and the legal and regulatory require-
ments for each type of action.
    INSURANCE AND CLAIMS CLERK AS-0998-5:

    Typical duties are as follows:

         -Reviewing and classifying claims based on application of provisions of
    insurance contracts to facts and information contained in purchase orders,
    invoices, and other source documents; and assembling and preparing claims
    files for processing to insurance companies with proof-of-loss forms for
    payment.

         -Establishing and maintaining files and logs indicating type of loss, for
    example, parcel post, air freight, government vessel; amount to be paid; and
    amount actually collected from the insurer.

         -Maintaining suspense files for receipt of final claim documents, investi-
    gative reports, tracer correspondence, and other information.

         -Consolidating insurance and claims information and preparing reports in-
    cluding activity reports, reports of claims submitted and payments made, and
    reports of claims opened and closed each month.

    NATURE AND VARIETY OF WORK:
I
    -Preparing and submittjng tracer correspondence for additional information or
    evidence, letters transmitting notices of claims paid or to be paid, and
    claims acknowledgement forms to insurance companies.

    NATURE OF SUPERVISORY CONTROL EXERCISED OVER THE WORK:

    Substantive work is subject to administrative and technical review, which
    generally includes at least periodic spot-checks on a daily basis to ensure
    observance of instructions. The incumbent usually works under the general
    supervision of a higher-grade Insurance and Claims Clerk, Claims Examiner, or
    Insurance Specialist who makes assignments on a day-to-day basis or controls
    work on a day-to-day or continuing basis. The supervisor is available for
    guidance and advice on problems not covered by instructions. Completed
    assignments are reviewed for adherence to instructions and acceptability.

    AVAILABLE GUIDELINES AND INSTRUCTIONS:

    Employees at this level are expected to possess a more intensive knowledge of
    the contents of available guides and source material in order to execute their
    assignments with a minimum of reference to the guides. Insurance and Claims
    Clerks at this level make extensive searches of guidelines and source material
    in determining whether or not a special or unusual situation is covered by
    established policies, regulations, or precedents or whether the situation
    should be referred to supervisory or technical personnel for decision.

    SUBJECT AKD MATTER AND PROCEDURAL KNOWLEDGE REQUIRED:

    Subject matter knowledges are substantive in nature (for example of a body
    of knowledge; of the organization's programs and operations; or of a body of
    principles and concepts) and are in addition to the knowledge of procedures
    typical of the lower-grade positions.
INSURANCE AND CLAIMS CLERK AS-0998-6:

NATURE AND VARIETY OF WORK:

Assignments at this level are primarily concerned with substantive clerical
aspects of insurance and claims administrative functions. Incumbents are
responsible for independently performing the full range of functions that
include a significant portion of those of an unusually complicated nature
within one of the major areas of insurance. This involves a wide variety of
transactions that present many possible alternative courses of action. A
thorough and comprehensi.ve knowledge is required of the guidelines which
provide the basis for clerical assignments in order to independently complete
the clerical processing of unusual actions. This, in addition to a good know-
ledge and familiarity with precedent cases or situations, is necessary in
order to accomplish independent completion of nonroutine, difficult clerical
work processes.

Typical duties at this grade level are as follows:

     -Accomplishing assignments that are of sufficient variety over a period
of time to require the cyclical or non-cyclical application of several bodies
of different instructions and procedures in carrying through processes and
operations in the completion of assignments.

     -Reviewing the more complex work accomplished by clerks at lower grade
levels for correctness and completeness of information and processing.

     -Composing correspondence involving an explanation of the status of the
insured's account, an explanation of all computations made in calculating pay-
ments and fees, and the application of appropriate and applicable regulations.

     -Processing complete claims cases, making decisions on subjects such as
methods for payments of premiums, uncollectable remittances, lapses and rein-
statements of policies and riders, and reductions and increases in amounts of
insurance.

NATURE OF SUPERVISORY COKTROL EXERCISED OVER THE WORK:

Work is performed subject to general administrative review. Technical review
consists of occasional cursory spot-checks of completed actions. The incum-
bent is judged primarily on ability to complete the work promptly and to
independently solve unusual and difficult problems.

AVAILABLE GUIDELINES AND INSTRUCTIONS:

Insurance and Claims Clerks at this level must have a good knowledge of pre-
cedent actions and of less frequently used policies and regulations as reflect-
ed in their ability to take proper action on difficult transactions. In addi-
tion, they must be familiar with the work of the entire work unit.

SUBJECT MATTER AND PROCEDURAL KNOVLEDGE REQUIRED:

The body of subject matter knowledge applied is similar in nature to that at
the AS-5 level but is more extensive and complex. A knowledge and understanding
of the subject matter involved enables the incumbent to understand and use the
technical terminology involved in insurance and claims work.
                                    4-122
INSURANCE AND CLAIMS CLERK AS-0998-7:

NATURE AND VARIETY OF WORK:

At this grade level, positions involve work (~erformedindividually or with
the assistance of one or two clerks) that presents numerous alternative
courses of action, such as would exist in performing a full range of clerical
functions in two or more of the major areas of insurance and claims. In
addition to the clerical assignments, there is also a secondary assignment to
provide limited assistance to one or more Insurance Specialists, Claims Exami-
ners, or to a supervisor. Such assignments are related to a much broader area
of work than the clerical work.

The clerk at this level is concerned with the more difficult and novel assign-
ments. Assigned cases involve confused or missing records or cases that contain
an excessive amount of detail.

Typical duties at this grade level are as follows:

     -Processing and controlling complex and sensitive claims actions (for
example, dishonored checks and pecuniary liability claims).

     -Determining various sources from which to receive information required
to process claims and initiate tracer correspondence.

     -Initiating and following up on correspondence demanding reimbursement
and deciding which of several approaches will bring the best results.

     -Contacting retail credit sources and obtaining specific information
pertaining to individuals against whom management has a claim.

     -Requesting deduction from pay of active military or retired military
personnel against whom management has a claim.

     -Segregating and recommending to supervisor claims that should be for-
warded to legal representatives or claims examiners for possible litigation
and preparing a brief history of each case and all pertinent information
required for litigation actions.

NATURE OF SUPERVISORY CONTROL EXERCISED OVER THE WORK:

There is virtually no technical review of procedural assignments, but there is
general review of substantive clerical assignments that are nonroutine. However,
when assistance to Insurance Specialists, Claims Examiners, or the supervisor is
provided, the work is spot-checked closely by the supervisor.
INSURANCE AND CLAIMS CLERK AS-0998-7:                            (cont'd)

AVAILABLE GUIDELINES AND INSTRUCTIONS:

The I n s u r a n c e and Claims C l e r k must have a comprehensive knowledge of p r e c e d e n t
a c t i o n s and p e r t i n e n t r u l e s and r e g u l a t i o n s . A d m i n i s t r a t i v e d e c i s i o n s a r e made
p e r t a i n i n g t o a c t i o n s t o be t a k e n on v e r y d i f f i c u l t t r a n s a c t i o n s by a p p l y i n g
sound judgment and broad knowledge of a l l p h a s e s of i n s u r a n c e and c l a i m s
functions.

SUBJECT MATTER AND PROCEDURAL K O L D E REQUIRED:
                               N WE G

The body of s u b j e c t m a t t e r knowledge r e q u i r e d i s e x t e n s i v e and complex i n
n a t u r e a s it r e l a t e s t o a l l f u n c t i o n s of i n s u r a n c e and c l a i m s . F a m i l i a r i t y
w i t h work done i n t h e d i f f e r e n t work u n i t s i s needed a s t h e I n s u r a n c e and
Claims C l e r k f r e q u e n t l y a s s i s t s I n s u r a n c e S p e c i a l i s t s and Claims Examiners
working t h e v a r i o u s s p e c i a l i z e d f u n c t i o n s . T h i s a s s i s t a n c e - t y p e work i s
l i m i t e d t o t e c h n i c a l a d m i n i s t r a t i v e f u n c t i o n s o n l y a s it r e l a t e s t o t h e i n -
cumbent's own work.
                                               A
                                          DoD N F ADMINISTRATIVE SUPPORT
                                               JOB-GRADING STANDARD
                                           KEYPUNCH OPERATOR 85-0356-0

KEYPUNCH OPERATOR AS-0356-3:

P o s i t i o n s a t t h i s l e v e l i n c l u d e t h e performance of keypunch work of t h e
d i f f i c u l t y and r e s p o n s i b i l i t y d e s c r i b e d below and may a l s o i n c l u d e t h e p e r -
formance of c l e r i c a l work c l a s s i f i e d a t t h i s o r a lower g r a d e .

Keypunching d u t i e s a t t h i s l e v e l i n v o l v e r e c o r d i n g alphabeLic o r numeric
d a t a o r v e r i f y i n g d a t a p r e v i o u s l y punched. P o s i t i o n s a r e c l a s s i f i e d a t t h i s
g r a d e on t h e b a s i s o f s k i l l i n t h e f u l l u s e o f an a l p h a b e t i c keyboard, a n d / o r
t h e a b i l i t i e s r e q u i r e d t o perform punching d u t i e s t h a t i n v o l v e a number of
documents, c a r d s and t a p e s , and p r o c e d u r e s . A l p h a b e t i c punching d u t i e s a t
t h i s g r a d e l e v e l range i n d i f f i c u l t y from s i m p l e d u t i e s r e q u i r i n g t h e f u l l
u s e of t h e a l p h a b e t i c keyboard t o t h o s e having t h e elements d e s c r i b e d below.
Numeric punching d u t i e s c l a s s i f i a b l e a t t h i s l e v e l a r e t h o s e having t h e
c h a r a c t e r i s t i c s described i n t h e following m a t e r i a l .           (Numeric punching
t h a t is s u b s t a n t i a l l y s i m p l e r t h a n t h e work d e s c r i b e d a t t h i s l e v e l i s
c l a s s i f i a b l e i n g r a d e AS-2.)

Keypunching d u t i e s t y p i c a l of t h i s l e v e l a r e a s f o l l o w s :

         -The punching p r o c e d u r e s a p p l i e d a r e r e a d i l y a v a i l a b l e and p r e s c r i b e i n
d e t a i l t h e p a r t i c u l a r items t o be punched; t h e l o c a t i o n and i d e n t i f i c a t i o n of
t h e item on t h e document; t h e s p e c i f i c i n s t r u c t i o n s f o r punching each item;
t h e s p e c i f i c a c t i o n t o be t a k e n when d a t a a r e m i s s i n g o r a r e i n any way n o t
a s d e s c r i b e d i n t h e i n s t r u c t i o n ; and a l l o t h e r s i m i l a r m a t t e r s r e q u i r e d i n
t h e punching and v e r i f y i n g of t h e d a t a .

          -The punching p r o c e d u r e s a r e of l i m i t e d complexity b u t a r e s u f f i c i e n t l y
numerous t h a t t h e o p e r a t o r does n o t c o n t i n u o u s l y f o l l o w t h e same o r s i m i l a r
p a t t e r n i n t y p e of item punched o r l o c a t i o n of item on t h e s o u r c e document
as, f o r example, t h e p r o c e d u r e s a p p l i e d i n a p p r o x i m a t e l y 15 d i f f e r e n t k i n d s
of r e p o r t s o r punching jobs i n v o l v i n g t y p i c a l l y punching from one document.

          -The documents may be precoded o r t h e work may r e q u i r e t h e performance,
e i t h e r p r i o r t o o r s i m u l t a n e o u s l y w i t h t h e punching o p e r a t i o n , of coding
d u t i e s t h a t do n o t exceed t h e AS-3 l e v e l of d i f f i c u l t y and r e s p o n s i b i l i t y .

          -The documents from which d a t a a r e punched a r e u s u a l l y i n s t a n d a r d form,
items t o b e punched a r e l o c a t e d i n punching o r d e r ; i n s t a n c e s of misplaced
i n f o r m a t i o n a r e r e l a t i v e l y i n f r e q u e n t , e a s i l y r e c o g n i z a b l e , and r e a d i l y l o c a t e d
e l s e w h e r e on t h e document; and e r r o n e o u s i n f o r m a t i o n i s c l e a r l y a p p a r e n t and
of i n f r e q u e n t o c c u r r e n c e .

          -The work u s u a l l y i n c l u d e s r e s p o n s i b i l i t y f o r r e c o g n i z i n g c l e a r l y a p p a r e n t
c o d i n g e r r o r s and f o r c o r r e c t i n g such e r r o r s when t h e d u t i e s i n v o l v e d do n o t
exceed c o d i n g d u t i e s c h a r a c t e r i s t i c of t h e 8 5 - 3 l e v e l i n d i f f i c u l t y o r r e s p o n s i -
bility.
a   KEYPUNCH OPERATOR AS-0356-3:                  (cont'd)

            -The work may i n c l u d e t h e punching of program c a r d s and t a p e s s u i t a b l e f o r
    u s e i n punching jobs c h a r a c t e r i s t i c of t h e AS-3 l e v e l i n accordance w i t h s p e c i f i c
    procedures.

              -Cases i n v o l v i n g erroncous items o r c o d e s , m i s s i n g i n f o r m a t i o n , o r any
    d e v i a t i o n from r o u t j n e p r a c t i c e f o r which s p e c i f i c p r o v i s i o n i s n o t made i n
    a p p l i c a b l e procedures a r e r e f e r r e d t o t h e s u p c r v i s o r .

    KEYPUNCH DPEKA'TOH AS-0356-4:

    P o s i t i o n s a t t h i s l e v e l i n c l u d e performance of e i t h e r keypunch and v e r i -
    f i e r work of t h e d i f f i c u l t y and r e s p o n s i b i l i t y d e s c r i b e d i n t h e f o l l o w i n g
    p a r a g r a p h s , o r c l e r i c a l work c l a s s j f i a b l c a t t h i s g r a d e l e v e l and a l s o key-
    punch work of t h e d i f f i c u l t y and r e s p o n s i b i l i t y d e s c r i b e d e i t h e r i n t h e f o l l o w -
    i n g p a r a g r a p h s o r a t a lower g r a d e . Keypunch Operator AS-4 p o s i t i o n s may
    a l s o i n c l u d e o t h e r c l e r i c a l work c l a s s i f i a b l e . a t a lower g r a d e .

    Keypunch O p e r a t o r d u t i e s t y p i c a l of t h i s l e v e l i n v o l v e r e c o r d i n g a n d / o r
    v e r i f y i n g d a t a when t h e work r e q u i r e s (1) t h e a p p l i c a t i o n of a wide v a r i e t y
    of s p e c i f i c punching p r o c e d u r e s , ( 2 ) t h e a p p l i c a t i o n of a moderate v a r i e t y
    of more g e n e r a l procedures, o r ( 3 ) t h e a p p l i c a t i o n , i n t h e punching work, of
    coding o r o t h e r c l e r i c a l knowledges and a b i 1 i ~ t j p . st h a t a r e c l a s s i f i a b l e a t
    t h e AS-4 l e v e l .

    Keypunching d u t i e s a r e c l a s s i f i a b l e a t t h i s l e v e l when one o r more of t h e
    f o l l o w i n g elements o r combination of elements o c c u r :

              -The documents a r e precoded, b u t punching p r o c c d u r e s a r e numerous and
    f r e q u e n t l y used ( t h a t i s , procedures f o r approximately 50 d i f f e r e n t r e p o r t s o r
    punching jobs o c c u r r i n g i n a 6-month p e r i o d ) . Keypunching d u t i e s of t h i s
    k i n d n e c e s s a r i l y i n v o l v e a wide v a r i e t y i n t h e number and k i n d of documents,
    c a r d s and t a p e s , and i t e m s . A l l of t h e s e a r e o f t e n d i f f e r e n t f o r each r e p o r t
    o r punching j o b . T h i s r e q u i r e s t h a t t h e Keypunch Operator memorize t h e e s -
    s e n t i a l s of t h e procedure and i n s t r u c t i o n s a p p l i c a b l e t o numerous d i f f e r e n t
    punching jobs and have t h e a b i l i t y t o make t h e r a p i d a d j u s t m e n t s r e q u i r e d
    by numerous v a r i a t i o n s i n t y p e of item punched and t h e punching o r d e r followed
    i n o r d e r t o m a i n t a i n a c c e p t a b l e a c c u r a c y and s p e e d .

              -The v a r i e t y of r e p o r t s o r punching jobs i s moderate ( t h a t i s , fewer t h a n
    t h e number d e s c r i b e d i n t h e p a r a g r a p h a b o v e ) , b u t t h e Keypunch O p e r a t o r i s r e -
    q u i r e d t o s e l e c t t h e i n f o r m a t i o n r e q u i r e d ; i d e n t i f y and l o c a t e on t h e document
    t h e items t o be punched, o r r e c o g n i z e d a t a a p p e a r i n g i n o t h e r t h a n t h e p r e -
    s c r i b e d form o r d e s i g n a t i o n , o r e x t r a c t t h e i n f o r m a t i o n t o b e punched from
    s e v e r a l l o c a t i o n s on t h e documents o r from more t h a n one document, o r s e a r c h
    f o r and i n t e r p r e t i n f o r m a t i o n t o b e punched, o r t o perform o t h e r s i m i l a r
    d u t i e s c l a s s i f i a b l e a t t h e AS-4 l e v e l ; and d e t e r m i n e t h e punching o r d e r t o
    be followed from t h e form i n v o l v e d . The n e c e s s i t y f o r performing d u t i e s of
    t h i s k i n d of i n f o r m a t i o n may a r i s e because t h e punching procedures d e s i g -
    n a t e t h e k i n d of i n f o r m a t i o n t o be punched, t h e s o u r c e documents, and t h e
    k i n d s of c a r d s and t a p e s i n g e n e r a l r a t h e r t h a n s p e c i f i c t e r m s ; t h e documents
KEYPUNCH OPERATOR AS-0356 -4 (cont ' d)

are in nonstandard form or a variety of forms and are received from sources
reporting pracLiccs that are not subject to control, or other otherwise of
such nature that erroneous, incomplete, misplaced, illegible, or similar
entries typically occur; or of other similar conditions.

     -The work includes the application of punching procedures that are in
tentative form and are being applied for testing purpose when the Keypunch
Operator is responsible for suggesting changes in the punching order, the
placement of the item to be punched on the document, and similar matters that
might facilitate the keypunching operation and the trial procedures involved
are designed for use in keypunching jobs characteristic of the AS-4 level.
Performing this type of testing for keypunching jobs characteristic of the
AS-3 level is not classifiable at this lcvel unless such work is performed
on a substantially full-time basis.

In addition to the work described in any of the above paragraphs, keypunching
duties at this level may include the punching of program cards and tapes
appropriate for use in the punching of reports characteristic of the AS-4
level.
                        DoD NAF ADMINISTRATIVE SUPPORT
                             JOB-GRADING STANDARD
                             LIBRARY AID AS-1411-1


DUTIES AND RESPONSIBILITIES:

-Following established procedures, charges out books, pamphlets, magazines, and
other circulating publications to eligible borrowers; discharges library ma-
terials on return; keeps records of overdue books and prepares and sends notices
to borrower to return overdue books and publications.

-Shelves books and magazines in accordance with alphabetical and numerical
system used in library.

- I s responsible for maintenance of rules concerning use of library during
absence of supervisor, including closing library at required time.
                                        DoU EAT ADMIKISTRATIVE SUPPORT
                                             JOB-GRADIhG STAhDARD
                                             )[AIL CTJERK AS-0305-0


MAIL CLERK AS-0305-1:

P o s i t i o n s a t t h i s l e v e l a r e characterized by t h e f o l l o w i n g :

        -The work i n c l u d e s t h e performancc of d u t i e s of a r o u t i n e n a t u r e , r e q u i r i n g
t h e r e p e t i t i v e a p p l i c a t i o n of a few s p e c i f i c i n s t r u c t i o n s .

         -The g u i d e s used a r e c l e a r l y a p p l i c a b l e and s o l i m i t e d i n number t h a t they
a r e r e a d i l y memorized o r a p p l i e d from o r a l i n s t r u c t i o n s . C'sually i n c l u d e d a r e
such guides as l o c a t o r s , telephone d i r e c t o r i e s , d i s t r i b u t i o n l i s t s , i n s t r u c -
t i o n a l handbooks, o r o t h e r s i m i l a r m a t e r i a l .

          - P e r s o n a l work c o n t a c t s a r c l i m i t e d t o Lhose made f o r t h e purpose of
r e p l y i n g t o i n q u i r i e s r e g a r d i n g t i m e of m a i l d e l i v e r y o r o t h e r s i m i l a r p u r -
poses.

        -The work i s performed i n accordance w i t h s p e c i f i c , d e t a i l e d i n s t r u c t i o n s
s o t h a t t h e r e i s l i t t l e o r no o p p o r t u n i t y f o r t h e e x e r c i s e of i n i t i a t i v e o r
judgment.

          -The work i s performed under a m a i l s u p e r v i s o r o r o t h e r employec who
makes a s s i g n m e n t s , i s a v a i l a b l e a s needed f o r a d v i c e o r i n s t r u c t i o n con-
c e r n i n g any m a t t e r involved i n t h e work, and reviews t h e work performcd
t o e n s u r e a c c u r a c y and compliance w i t h i n s t r u c t i o n s .

Assignments i n c l u d e one o r more of t h e follow.ing mail d u t i e s :

         -Counting and r e c o r d i n g t h e amount of mail r e c c i v e d and d i s p a t c h e d

       - S o r t i n g m a i l i n t o a few b r o a 4 obvious c a t e g o r i e s ( f o r example, bulky mail
o r m a t e r i a l addressed t o s p e c i f i c i n d i v i d u a l s o r o r g a n i z a t i o n s . )

        - S o r t i n g mail f o r i n d i v i d u a l s o r o r g a n i z a t i o n s s p e c i f i c a l l y i n d i c a t e d i n
t h e a d d r e s s o r d e s i g n a t e d by employees i n h i g h e r - g r a d e p o s i t i o n s .

        - S e p a r a t i n g mail f o r d i s p a t c h by a few such c l e a r l y i n d i c a t e d t y p e s a s
a i r , s p e c i a l d e l i v e r y , and f i r s t c l a s s .

          -Checking m a i l f o r t h e p r e s e n c e o f a few i n d i c a t e d e n c l o s u r e s , f i l e
numbers, s i g n a t u r e s , and s i m i l a r e a s i l y recognized m a t t e r s ; removing f i l e
c o p i e s ; and a f f i x i n g p o s t a g e where t h e amount i s p r e d e t e r m i n e d .
I       MAIL CLERK AS-0305-2:

        Positions at this level are characterized by the following:

             -The work includes the performance of duties of a routine nature requiring
        the application of a limited variety of specifically applicable postal or admin-
        istrative regulations and the use of a simple sorting system.

             -The guides may include, in addition to those described at the next lower
        level, charts or manuals showing the basic functions and organization of
        several operating units of the organization, postal zone and rate charts, or
        other material that is readily available.

             -Person-to-person work relationships normally include such contacts as
        those made to furnish, from readily available sources, factual data concerning
        mail (for example, status, location, or distribution of communications).

             -The regulations, procedures, and instructions governing the performance
        of the work are typically more varied 'than those described at the next lower
        level. There is little or no ingenuity or judgment required in the work.

             -The work is generally performed under a mail supervisor or other employee
        who makes assignments, is available as needed for advice or instruction con-
        cerning any matter involved in the work, and reviews the work performed to ensure
        accuracy and compliance with instructions.

    0   Assignments include one or more of the following mail duties:

             -Sorting incoming mail for distribution that is addressed in a variety
        of ways requiring association of names, room numbers, and/or organizational
        abbreviations.

             -Reading and routing mail when this requires a knowledge of the basic
        organization and functions of several operating units.

             -Recording registered or insured mail, valuables received in mail, or
        other designated materials received for reference or control purposes.

             -Maintaining a directory or locator file system by name, room, telephone
        number, or forwarding address.

             -Inspecting outgoing mail for complete addressing, sealing, and typing to
        withstand normal handling and sorting such mail for city post office and
        inter- and intradivision deliveries.

             -Sorting outgoing mail for a substantial number of field offices when
        communications are addressed only by code numbers.
MAIL CLERK AS-0305-3:

P o s i t i o n s a t t h i s l e v e l a r e c h a r a c t e r i z e d by t h e f o l l o w i n g :

         -The work t y p i c a l l y i n c l u d e s t h e performance of mail d u t i e s r e q u i r i n g
t h e e x e r c i s e of some i n i t i a t i v e and judgment i n t h e a p p l i c a t i o n of a v a r i e t y
of p e r t i n e n t r e g u l a t i o n s , p r o c e d u r e s , and i n s t r u c t i o n s ; knowledge of t h e
b a s i c o r g a n i z a t i o n s , f u n c t i o n s , and flow of work of t h e o p e r a t i n g u n i t s s e r v e d ;
and knowledge of p o s t a l r e g u l a t i o n s a p p l i c a b l e t o v a r i o u s t y p e s of m a i l .

          -Guides i n c l u d e such m a t e r i a l a s w r i t t e n o r o r a l i n s t r u c t i o n s c o n c e r n i n g
methods of p e r f o r m i n g t h e work, p o s t a l r e g u l a t i o n s , r a t e and zone c h a r g e s and
manuals d e f i n i n g p r o c e d u r e s f o r t h e h a n d l i n g of s e c u r i t y c l a s s i f i e d m a t e r i a l s .
These g u i d e s a r e r e a d i l y a v a i l a b l e and a r e , i n most c a s e s , c l e a r l y a p p l i c a b l e
t o t h e work i n v o l v e d . However, t h e work r e q u i r e s t h e e x e r c i s e o f some judgment
i n r e c o g n i z i n g and r e f e r r i n g t o t h e s u p e r v i s o r such m a t t e r s as d e v i a t i o n s from
e s t a b l i s h e d p r o c e d u r e s and m a t t e r s n o t covered i n p r o c e d u r e s o r i n s t r u c t i o n s .

         - P e r s o n a l work c o n t a c t s i n c l u d e t h o s e made t o e x p l a i n o r f u r n i s h informa-
t i o n concerning p e r t i n e n t p o s t a l r e g u l a t i o n s , procedures o r t o d e l i v e r mail
c o n t a i n i n g checks o r o t h e r v a l u a b l e s .

      -The work i s c h a r a c t e r i z e d by r e s p o n s i b i l i t y f o r making r o u t i n e d e c i s i o n s
i n compliance w i t h e s t a b l i s h e d p r o c e d u r e s and p e r t i n e n t r e g u l a t i o n s . The
employee r e f e r s t o t h e s u p e r v i s o r f o r a p p r o v a l p r i o r t o a c t i o n .

           - S u p e r v i s o r y c o n t r o l o v e r p o s i t i o n s a t t h i s l e v e l i s e x e r c i s e d by a m a i l
s u p e r v i s o r o r o t h e r q u a l i f i e d employee who a s s i g n s work, g i v e s i n s t r u c t i o n on
m a t t e r s i n v o l v i n g d e v i a t i o n s from e s t a b l i s h e d methods o r p r o c e d u r e s , and
s p o t - c h e c k s t h e work performed f o r a c c u r a c y , adequacy, and compliance w i t h
e s t a b l i s h e d methods, p r o c e d u r e s , and i n s t r u c t i o n s .

Assignments normally i n c l u d e one o r more of t h e f o l l o w i n g job d u t i e s :

          -Reading and r o u t i n g m a i l by g e n e r a l s u b j e c t m a t t e r c o n t e n t when t h e r e
a r e some problems i n r o u t i n g because t h e f u n c t i o n s of some u n i t s a r e c l o s e l y
r e l a t e d , very s i m i l a r , o r otherwise d i f f i c u l t t o distinguish f o r mail routing
purposes.

         - O c c a s i o n a l l y r e a d i n g and r o u t i n g mail by d e t a i l e d s u b j e c t m a t t e r c o n t e n t
t o a s m a l l e r number of p o i n t s when t h i s r e q u i r e s a l i m i t e d knowledge of t e c h -
n i c a l o r s p e c i a l i z e d terminology.
MAIL CLERK AS-0305-3: (cont'd)
     -Reading and checking outgoing mail for completeness, readiness for dis-
patch, and conformity to a substantial number of administrative instructions
and to any applicable postal regulations.

     -Receiving, inspecting, packaging, addressing, and selecting the appropriate
mode of transportation in accordance with specific detailed instructions.

MAIL CLERK AS-0305-4:
Positions at this level are characterized by the following:

     -The work normally includes the performance of mail duties requiring the
exercise of initiative and judgment in the application of a substantial number
of pertinent regulations, procedures, and instructions; and knowledge of the
organizational structure, work assignments and of the flow of work and rela-
tionships among operating units.

     -Guidelines that are applicable are more numerous and detailed than those
characteristic of the AS-3 level. In addition, the work at this level includes
matters involving deviations from or revision of established procedures and the
use of regulations or procedures described in general terms. Thus, there is
need for resoiircefulness and judgment in determining the applicabjlity of guides
of a general nature.

     -Personal work contacts are made with persons within the various organiza-
tional units for such purposes as furnishing factual information concerning mail
operations, regulations, or procedures and securing or furnishing information on
the current location or status of specific communications.

     -Those decisions that are made on a routine basis, in accordance with
established procedures and regulations, concern matters that involve a number
of related subjects. In addition, the work includes determining whether
established procedures and regulations are applicable to new or unusual
matters or whether such cases should be referred to the supervisor.

     -Supervisory control over the work is exercised by a mail supervisor or
other qualified employee who assigns work, provides advice, as requested, on
matters involving possible deviation from established policy or procedures,
and makes occasional spot-checks of work performed for compliance with proce-
dures.

Assignments usually include one or more of the following mail duties:

     -Reading and routing mail by general and detailed subject matter content
to a large number of points when there are problems in routing because the
functions of the units involved are closely related, very similar, or otherwise
difficult to distinguish for mail-routing purposes.

     -Reading and routing mail by general subject matter content to a substantial
number of points when this requires knowledge of technical or specialized
terminology.
                              non NAF ADMINISTRATIVE SUPPORT
                                   JOB-GRADING STANDARD
                              MANAGEMENT ASSISTANT 88-0344-0


MANAGEMENT ASSISTANT AS-0344-5:

NATURE AND COMPLEXITY OF ASSIGNMENTS:

AS-; Management Assistant positions        are designated to develop the knowledge
and skills required to perform work        that includes a range of procedural tasks
supporting AS-6 and A S - 7 Management     Assistants or includes substantive manage-
ment technical work supporting 85-7        Management Assistant or UA Management
Analysts.

Typical of the tasks assigned, under the conditions and controls as described
for this level, are the following:

     -Gathers facts on routine reports. Extracts data from prescribed
sources. h'otes errors (for example, improper reporting intervals, incorrect
reporting symbols, or missing information). Compiles and presents results in
prescribed manner of reporting (for example, columnar, tabular or graphic form)
to higher-grade employees.

     -Reports on the supplies and equipment used and man hours consumed in
processing communications. Searches through files and other reference material,
organizes and presents factual information. Studies flow of communications to
determine time consumed from origination to release and compliance with
established procedures regarding preparation, number of copies, distribution,
and organizational symbols used for routing.

     -Makes workflow studies confined to a segment of the operation, prepares
reports, and assists higher-grade Management Assistants.

SUPERVISORY CONTROLS:

AS-5 Management Assistants perform work under detailed supervision with
guidance from senior employees who monitor their day-to-day activities. These
employees do not interpret guidelines or choose between various options. The
work is reviewed in detail.

MANAGEMENT ASSISTANT 8 5 - 0 3 4 4 - 6 :

NATURE AND COXPLEXITY OF ASSIGNMENTS:

AS-6 assignments unlike the AS-5 developmental assignments, are nondevelop-
mental in nature and are made on an individual basis when measurable substantive
management assistant work is assigned or involve the broadest possible range
of procedural tasks while supporting senior assistants or analysts. Personal
contacts at this level include organizational officials in order to gather
information and data.

Typical of the tasks assigned under the conditions and controls as described
for this level are the following:
HANAGENENT ASSISTANT AS-0344-6:                         (cont'd)

        . D e s i g n s forms i n accordance w i t h s t a n d a r d s p r e s c r i b i n g l o g i c a l sequence
QL e n t r i e s , grouping of r e l a t e d d a t a , a d e q u a t e s p a c i n g , i d e n t i f i c a t i o n , i n -
                      o
s L i - ~ ~ c t i o nfs r u s e , b a s i c items c o v e r e d , and s i z e and l i n e s p a c i n g f o r making
e n t i i e s by o f f i c e machines. Normally works from a rough s k e t c h of t h e p r o -
n o s e d form.

          - S t u d i e s v a r i o u s new b u t uncomplicated machines o r equipment ( f o r example,
d u p l i c a t . o r s o r p h o t o c o p i e r s ) , b e i n g u t i l i z e d i n a s p e c i f i c f u n c t i o n a l a r e a and
iecomrnends u s e of t h e most e f f i c i e n t and e c o n i m i c a l equipment from among t h o s e
s i r e a d g a v a i l a b l e t o perform t h e work.

  Revier's r e p o r t s of r e c o r d s d l s p o s i t l o n .        Notes deviations from e s t a b l i s h e d
s t l l e d u 1 and submits r e p o r t .

SUPERVLSOKY CONTROLS:

A -6 Nanagement A s s i s t a n t s perlorm under g e n e r a l s u p e r v i s i o n and p a r t i c i p a t e i n
  S
a s s i g n e d work w i t h h i g h e r - g r a d e employees who p r o v i d e d a y - t o - d a y g u i d a n c e .
'The p r o c e d u r a l work i s n o t s u b j e c t t o c r i t i c a l review. Work of a s u b s t a n t i v e
na!-u7.e i s spot-checked upon c o m p l e t i o n , when h i g h e r - g r a d e employees and
s u p e r v i s o r s a r e a v a i l a b l e f o r a s s i s t a n c e . G u i d e l i n e s a r e a v a i l a b l e and a r e
e x p l i c i t and a p p l i c a b l e t o s p e c i f i c a s s i g n m e n t s .



XhTGRE AND COMPLEXITY OF ASSIGNMENTS:

A S ' - 7 assignments a r e made on an i n d i v i d u a l b a s i s , w i t h each c o n s t i t u t i n g a
d i s c r e t e t a s k ( f o r example, d e s i g n i n g o r r e d e s i g n i n g a form used f o r one
purpose o r checking work r e p o r t s a g a i n s t s t a n d a r d s and n o t i n g d i s c r e p a n c i e s )
b s s i g n n e n t s normally i n v o l v e one a c t i v i t y o r a few n e a r l y i d e n t i c a l o n e s .

i'ersonal c o n t a c t s i n v o l v e r e q u e s t i n g and p r o v i d i n g f a c t u a l i n f o r m a t i o n . These
                    s
r . u ~ - ~ t a c te x t e n d beyond t h e employing u n i t t o t h e o p e r a t i n g a c t i v i t i e s s e r v e d .

T y p i c a l of t h e t a s k s a s s i g n e d , under t h e c o n d i t i o n s and c o n t r o l s a s d e s c r i b e d
for t h i s l e v e l , a r e t h e f o l l o w i n g :

           -Reviews d i r e c t i v e s t o d e t e r m i n e compliance w i t h e s t a b l i s h e d format;
wh.et.ber i n s t r u c t i o n s f o r pen-and-ink changes a r e c l e a r ; p r o p e r u s e of s u b j e c t
c . ? a . s s i f i c a t i o n symbols; and whether d i r e c t i v e s a r e s t i l l i n e f f e c t .

          - C o l l e c t s d a t a p e r t a i n i n g t o s p a c e and l o c a t i o n r e q u i r e m e n t s .   Makes s i t e
s t u d i e s and develops l a y o u t and workflow s k e t c h e s .

       -Conducts methods o r p r o c e d u r e s s t u d i e s t o g a t h e r i n f o r m a t i o n and t o
recommend c o r r e c t i o n of a s p e c i f i c problem i n a s i n g l e o r g a n i z a t i o n a l u n i t ,
s ~ c h s a small typing pool.
      a
MANAGEflENT ASSISTANT 85-0344-7: (cont'd)

SUPERVISORY CONTROLS:

AS-7 Management Assistants receive instructions that cover the scope of the
assignment and the procedures to be followed. Advice and guidance are
readily available during the course of assignments. The work is reviewed for
compliance with instructions and the degree of adherence to regulations,
procedures, manuals, and precedents. Guidelines are available in the form
of manuals, regulations, and procedural instructions.
                                           A
                                      DoD N F ADMINISTRATIVE SUPPORT
                                           JOB-GRADING STANDARD
                                     OFFICE MACHINE OPERATOR AS-0350-0


OFFICE MACHINE OPERATOR AS-0350-2:

T h i s g r a d e l e v e l i n c l u d e s p o s i t i o n s t h a t i n v o l v e o p e r a t i n g one o r more of t h e
simpler types of o f f i c e imprinting, d u p l i c a t i n g , reproducing, o r miscellaneous
machines such a s t h o s e d i s c u s s e d below i n performing work o r d i n a r i l y performed
on such machines; o r , when machine complexity i s n o t t h e primary d i s t i n g u i s h i n g
f a c t o r , i n v o l v i n g t h e performance of s i m p l e r e l a t e d c l e r i c a l work. O f f i c e
machines o p e r a t e d a t t h i s l e v e l a r e r e l a t i v e l y s i m p l e t o o p e r a t e ; t h a t i s ,
t h e y r e q u i r e few a d j u s t m e n t s , and a r e a s s o c i a t e d w i t h v e r y r o u t i n e c l e r i c a l
tasks.

A t t h i s l e v e l , t h e employee

          - o p e r a t e s m o t o r - d r i v e n , t y p e w r i t e r - s t y l e keyboard graphotype machines
i n embossing p l a t e s when t h e work is l i m i t e d p r i m a r i l y t o embossing such
i n f o r m a t i o n a s names and a d d r e s s e s . These o p e r a t i o n s i n v o l v e t h e r o u t i n e
s e l e c t i o n of d a t a t o b e embossed from one o r two s p e c i f i e d l i s t s and t h e
u s e of a s i n g l e s t y l e o r t y p e of a d d r e s s p l a t e w i t h l i t t l e o r no v a r i a t i o n
i n t h e arrangement of o l d d a t a on t h e p l a t e s . Graphotype o p e r a t i n g a t t h i s
l e v e l may a l s o i n v o l v e minor maintenance s u c h a s changing punches and d i e s
and o i l i n g t h e machines, and t h e maintenance of s i m p l e a l p h a b e t i c a l o r
numerical p l a t e f i l e s .

           - o p e r a t e s hand-fed, motor-driven a d d r e s s i n g machines w i t h o u t a u x i l i a r y
a t t a c h m e n t s i n i m p r i n t i n g names, a d d r e s s e s , amounts, and s i m i l a r i n f o r m a t i o n
on t a g s , l i s t s , forms, and o t h e r media. The hand-feeding of t h e machine
g e n e r a l l y r e q u i r e s r e l a t i v e l y low o p e r a t i n g speed and few a d j u s t m e n t s a n 4
c o n s e q u e n t l y , i n v o l v e s l e s s o p e r a t i n g s k i l l and v i g i l a n c e t h a n do machines
d e s c r i b e d a t t h e AS-3 l e v e l . Addressing machine o p e r a t i n g a t t h i s l e v e l may
a l s o i n v o l v e minor maintenance such a s o i l i n g , a d j u s t i n g p l a t e p r e s s u r e , and
changing r i b b o n s on t h e machine, and t h e maintenance of s i m p l e a l p h a b e t i c a l
o r numerical p l a t e f i l e s .

          - o p e r a t e s hand- o r motor-powered s t e n c i l o r f l u i d p r o c e s s d u p l i c a t i n g
machines ( f o r example, Mimeograph, D i t t o , and h e c t o g r a p h ) i n d u p l i c a t i n g
l e t t e r s , n o t i c e s , i n s t r u c t i o n s , c i r c u l a r s , forms, and s i m i l a r m a t e r i a l .
Tasks i n c l u d e minor maintenance, such a s c l e a n i n g and o i l i n g t h e machine,
minor r e p a i r s , and t h e t h e maintenance of a s i m p l e f i l e of s t e n c i l s o r
masters.

           - o p e r a t e s t r a n s f e r p o s t i n g machines i n t h e p r o c e s s of s i m u l t a n e o u s l y
t r a n s f e r r i n g d a t a such a s names, a d d r e s s e s , account o r c l a i m numbers, d a t e s ,
amounts, and s i m i l a r i n f o r m a t i o n from m a s t e r s h e e t s ( t a b u l a t i n g machine
l i s t i n g s and s p e c i a l v o u c h e r s ) t o l e d g e r forms, c h e c k s , and similar media.

         - o p e r a t e s s i m p l e "same-size" copying d e v i c e s ( t r a n s f e r and d r y p r o c e s s e s )
s u c h a s t h e V e r i f a x , A u t o s t a t , T r a n s c o p i e r , P h o t o s t a t , I n s t a n t C o p i e r , Thermofax,
o r s i m i l a r equipment i n making c o p i e s of l e t t e r s , memoranda, i n s t r u c t i o n s , o f f s e t
m a s t e r s , and s i m i l a r m a t e r i a l . Tasks may i n c l u d e minor maintenance when t h i s
i s l i m i t e d p r i m a r i l y t o c l e a n i n g and o i l i n g of t h e machines.
OFFICE MACHINE DPERKTOR AS - 0350-2: (cont' d)

     -0verates automatic. fixed-focus microfilm machines in microfilming such
                                                                       -
documents as invoices, checks, vouchers, receipts, tax returns, and other
similar material. Tasks performed include removing and cleaning the glass
guides, replacing burned-out bulbs, and keeping machines clean.

      -operates embossograph machines in making signs and names plates;
selects and arranges type on base plates; sets sign material and letter
material. over type; operates press to lorm impression of letters on signs;
finishes off sign. Performs minor maintenance, such as cleaning and oiling
press.

     -operates other relatively simple office devices, such as envelope-sealing
machines and folding machines. Performs minor maintenance, including the clean
ing and oiling of machines and the making of minor repairs.

OFFICE MACHIKE OPERATOR 85-0350-3:

This grade level includes positions that involve operating for a substantial
portion of time one or more of the more complex types of office imprinting,
duplicating, reproducing, or miscellaneous machines such as those described
below in performing work typically performed on such machincs; or, when
machine complexity is not the primary distinguishing factor, involving the
performance of moderately difficult clerical work. In comparison wit.11 'AS-2,
office machines operated at this level i-nvolvegreater mechanical complexity
(that is, require a greater number and varicty of adjustments, present greaLer
operating problems, require more constant attention, and involve somewhat more
maintenance and care) an6 involve more difficult clerical work than t h a t
                                                                                     0
associated with office machine operations at the A S - 2 grade level.

At this level, the employee

     -operates a motor-driven, typewriter-style keyboard gcaphotype machine in
embossing plates showing names, addresses, amounts, identification numbers,
codes, catalog information, and similar data. Graphotype opcration at this
level involves the selection of data from a number of different lists,
schedules, forms, or similar material; the use in many cases of several different
types of address plates; and the application of a body of operating procedures,
such as applying a good knowledge of written instructions and rules relative to
selecting specific data from source media and setting up material. May perform
minor maintenance as at the lower grade level.

     -operates an automatic-fed, high-speed addressing machine or an address-
ing machine equipped with auxiliary attachments (such as listers and carbon
paper attachments) in imprinting names, addreses, numbers, and other information
on envelopes, cards, forms, checks, mailing lists, and other media. Addressing
machine operation at this level usually involves minor maintenance as at the
lower grade level.

     -operates a small offset duplicating machine (not larger than the Multilith
1250 or a machine of equivalent size) in duplicating forms, notices, instructions,
contracts, circulars, and other material involving the use of paper masters.
Performs minor maintenance such as cleaning and oiling machine, adjusting rollers
and changing blankets. ?lay also maintain files of masters.
a   OFFICE MACHINE OPERATOR AS-0350-3:                           (cont'd)

              - o p e r a t e s an a u t o m a t i c o r nonautomatic b l u e p r i n t machine i n making
    b l u e p r i n t c o n t a c t r e p r o d u c t i o n s of drawings, c h a r t s , t r a c i n g s , and o t h e r
    m a t e r i a l s . Tasks i n c l u d e t h e performance of minor maintenance and r e p a i r .
    D u t i e s may a l s o i n c l u d e m a i n t a i n i n g b l u e p r i n t f i l e s .

              - o p e r a t e s a w h i t e p r i n t machine (Diazo p r o c e s s ) i n making w h i t e p r i n t
    c o n t a c t r e p r o d u c t i o n s of drawings, c h a r t s , g r a p h s , and o t h e r m a t e r i a l s .
    Tasks may a l s o i n c l u d e performing minor maintenance, such a s c l e a n i n g and
    o i l i n g machines and m a i n t a i n i n g w h i t e p r i n t f i l e s .

              - o p e r a t e s an a u t o m a t i c o r nonautomatic p h o t o s t a t machine i n making t h e
    s a m e - s i z e , reduced, o r e n l a r g e d n e g a t i v e o r p o s i t i v e c o p i e s of documents,
    r e c o r d s , forms, l e t t e r s , and s i m i l a r m a t e r i a l s , i n c l u d i n g faded o r c o l o r e d
    o r i g i n a l s . Tasks i n c l u d e mixing n e c e s s a r y chemical s o l u t i o n s , l o a d i n g machine
    w i t h s e n s i t i z e d p a p e r , and performing minor maintenance.

            - o p e r a t e s an a u t o m a t i c , f i x e d - f o c u s m i c r o f i l m machine a s d e s c r i b e d a t t h e
    AS-2 g r a d e l e v e l and i n a d d i t i o n is r e s p o n s i b l e f o r reviewing and i n s p e c t i n g
    exposed and developed m i c r o f i l m f o r p r o p e r t a r g e t s , b l u r s , c o r r e c t numbering
    sequences and i n d i s t i n c t e x p o s u r e s ; t h e c u t t i n g o u t of d e f e c t i v e p o r t i o n s ; and
    t h e s p l i c i n g i n of rephotographed segments, u s i n g a s p l i c i n g machine.

             - o p e r a t e s an e l e c t r i c a l l y d r i v e n i n s e r t i n g machine o r i n s e r t i n g and s e a l -
    i n g machine, which m e c h a n i c a l l y i n s e r t s o r s t u f f s m a t e r i a l ( f o r m s , c a r d s , and
    checks i n t o envelopes and, i n t h e c a s e of i n s e r t i n g and s e a l i n g machine,
    s e a l s e n v e l o p e s ) . May perform minor maintenance and r e p a i r , s u c h a s c l e a n i n g
    and o i l i n g machine and changing s u c t i o n c u p s .

              - o p e r a t e s a Holoid Xerox copying machine, which i.ncludes t h e Xerox camera,
    p r o c e s s o r , f u s e r , and t o n e r , t o produce i n d i v i d u a l copie-s of m a s t e r o r paper
    p l a t e s f o r m u l t i l i t h o r o t h e r o f f s e t d u p l i c a t i o n p r o c e s s . May perform minor
    maintenance and make minor r e p a i r s t o t h e machine a s r e q u i r e d .

    OFFICE MACHINE OPERATOR AS-0350-4:

    T h i s g r a d e l e v e l i n c l u d e s p o s i t i o n s t h a t i n v o l v e a s u b s t a n t i a l amount of time
    p e r f o r m i n g o f f i c e d u p l i c a t i n g and m i s c e l l a n e o u s m a c h i n e - o p e r a t i n g d u t i e s .
    A c o n s i d e r a b l e d e g r e e of o p e r a t i n g s k i l l and a l e r t n e s s i s r e q u i r e d due t o t h e
    number and s e n s i t i v i t y of c o n t r o l a d j u s t m e n t s on t h e eqvipment and t h e n a t u r e
    of t h e work b e i n g p r o c e s s e d .

    A t t h i s l e v e l , t h e employee

              - o p e r a t e s an Eastman M i c r o f i l e o r s i m i l a r machine i n m i c r o f i l m i n g bound
    and unbound m a t e r i a l of v a r i o u s s i z e s , such a s newspapers, maps, p l a n s , and
    d r a w i n g s . Performs minor maintenance and may make minor r e p a i r s t o t h e machine.

            - o p e r a t e s a D i f f e r e n t i a l Spacing V a r i t y p i s t Machine Model J. T y p i c a l of
    t h i s l e v e l a r e d u t i e s t h a t r e q u i r e t h e a p p l i c a t i o n of l e s s t h a n t h e f u l l r a n g e
    of V a r i t y p i s t knowledges, methods, t e c h n i q u e s , and p r a c t i c e s and t h e e x e r c i s e
    of l i m i t e d judgment i n p l a n n i n g and l a y o u t of copy. Work of t h i s k i n d i s
OFFICE MACHIYE OPERATOR AS-0350-4 (cont 'dl
                                 :

characterized by the following: Assignments involve materials that are
similar to one another in required format, style, and layout and require
the use of a limited variety of established procedures. The material pre-
pared for duplication consists of justified and unjustified plain text,
tabulations without numerous internal or subordinate breakdown, and other
similar material in which indentations, insertions, footnotes, diagrams,
mathematical or scientific symbols, and similar elements occur infrequently
or not at all so that there is limited variation in the horizontal and
vertical spacing requirements and, consequently, limited complexity in
planning the layout of copy; and the required knowledge of Varitypist
techniques and practices, style manual requirements, printing terminology,
and similar matters is restricted in scope. The work is performed in
accordance with previously established procedures or detailed oral or
written instructions that provide the necessary interpretation of the
applicable specifications.

     -operates an IBM Magnetic Tape Selectric Typewriter (MTST) machine, which
is designed to record output for reports, letters, and forms. Involved in this
operation is recording onto tape, transferring information from one tape to
another, and making changes and corrections to the tape. The incumbent must
apply the full range of knowledges, methods, techniques, and practices involved
in MTST machine operations.

OFFICE MACHINE OPERATOR AS-0350-5:

This grade level includes positions that involve, for a substantial amount of
time, performing office-duplicating and miscellaneous machine-operating duties
A considerable degree of operating skill and alertness is required due to the
number and sensitivity of control adjustments on the equipment and the nature
of the work being processed.

At this level, the employee

     -operates a Differential Spacing Varitypist Machine Model J. Typical of
this level are duties that require the application of the full range of Vari-
typist knowledges, methods, techniques, and practices and the exercise of con-
siderable judgment in planning the layout of copy. Work of this kind is
characterized by the following: The material prepared for duplication includes
tabulations with numerous internal or subordinate breakdowns, material involving
substantial use of mathematical or scientific symbols, text material in combi-
nation with other material, and other similar material in which indentations,
insertions, footnotes, diagrams, and similar elements occur frequently or
continually. There is wide variation in the horizontal and vertical spacing
requirements. Techniques and practices, style requirements, pertinent printing
terminology, and similar related matters are not limited in scope as at the
AS-4 level. The work includes the interpretation of specifications.

     -operates an IBM MTST with KPAC unit and Xagnetic Tape Selectric
Composer (MTSC). Typical of this level are duties that require the
application of the full range of knowledges, methods, techniques, and
practices involved in the operation of both machines. The MTST with
KPAC is not only capable of performing the functions of the basic
0
-
    OFFICE MACHINE OPERATOR AS-0350-5:                       (cont 'd)

    MTST ( s e e g r a d e AS-4), b u t a l s o has t h e c a p a c i t y t o perform c o d i n g o p e r a t i o n s
    t h a t r e l a y i n s t r u c t i o n s t o t h e MTSC. The PiTSC r e c e i v e s i n s t r u c t i o n s and p r i n t s
    o u t i n f o r m a t i o n a c c o r d i n g t o d e s i r e d f o r m a t , l a y o u t , measure, and i n d e n t a t i o n . The
    o p e r a t o r i s r e q u i r e d t o make t a b u l a t i o n s w i t h numerous i n t e r n a l o r s u b o r d i n a t e
    breakdowns and must u s e c o n s i d e r a b l e judgment i n d e t e r m i n i n g from g e n e r a l i n -
    s t r u c t i o n s t h e p a r t i c u l a r s e t of m a n i p u l a t i o n s and o p e r a t i o n s t h a t w i l l a c h i e v e
    the desired results.                    Involved i n t h e work i s t h e i n t e r p r e t a t i o n of s p e c i f i c a t i o n s ,
    which r e q u i r e s many d e c i s i o n s i n v o l v i n g measure, merging mode, l i n e c o u n t , l i n e
    and p a r a g r a p h i n d e n t a t i o n s , l e a d e r s p a c e s , t r a n s f e r s , and c o r r e c t i o n s .

    OFFICE MACHINE OPERATOR AS-0350-6:

    T h i s g r a d e l e v e l i n c l u d e s p o s i t i o n s whose d u t i e s and r e s p o n s i b i l i t i e s a r e
    s u b s t a n t i a l l y t h e same a s t h o s e a t t h e AS-5 l e v e l . The primary d i f f e r e n c e i s
    t h a t t h e AS-6 incumbent i s r e s p o n s i b l e f o r t r a i n i n g lower-grade employees
    i n t h e o p e r a t i o n s o f a p p r o p r i a t e o f f i c e machines; a c t s a s a working l e a d e r i n
    a s s u r i n g t h a t t h e lower-grade o p e r a t o r s u n d e r s t a n d a p p l i c a b l e t e c h n i q u e s and
    p r a c t i c e s ; i n t e r p r e t s s p e c i f i c a t i o n s t h a t i n d i c a t e t h e s t y l e , form, and
    arrangement d e s i r e d i n t h e copy; and performs a p p r o p r i a t e machine m a n i p u l a t i o n s
    t h a t w i l l produce t h e r e q u i r e d r e s u l t s ; o r r e s p o n s i b l e f o r p r e p a r i n g a wide
    v a r i e t y of m a t e r i a l t h a t emanates from many d i f f e r e n t o f f i c e s w i t h i n t h e
    o r g a n i z a t i o n s e r v e d . I n t h i s c a p a c i t y , t h e emplopcc a c t s a s a c e n t r a l r e -
    c e i v i n g and r e p r o d u c t i o n p o i n t Lor correspondence, r e g u l a t i o n s , manuals, and
    bulletins.
                       DoD NAF ADMINISTRATIVE SUPPORT
                            JOB-GRADING STANDARD
                         OPERATIONS CLERK AS-0301-0


OPERATIONS CLERK AS-0301-4:

NATURE AND VARIETY OF WORK:

The incumbent performs a wide variety of complex clerical and administrative
duties including

     -preparing reports and other statistical and financial data pertaining to
the operations activity.

     -typing correspondence and reports pertaining to operations

     -preparing and typing purchase orders for authorized customer special
order merchandise, solicitations, agreements, renewals, amendments, and related
documents required for contracts and agency agreements.

     -maintaining suspense files, contract files, departmental regulations,
and directives, and posting changes as required.

     -providing information pertaining to operations activities to appropriate
officials in the absence of the supervisor.

     -Providing working direction to clerks or clerk typists, when required by
the size of the operation's activity.

JOB ORIENTATION REQUIREMENTS:

The work to be performed is of such difficulty, variety, or complexity that
an employee without prior specialized training or experience is normally in a
learner or limited performance status for a period of 2 to 3 months, after
which the employee is normally capable of full performance of the work under
the usual degree and kind of supervisory control.

AVAILABLE GUIDELINES AND INSTRUCTIONS:

Numerous guides, instructions, regulations, manuals, and precedents are
applied. The guides and precedents cover both procedural and substantive
matters and require little adaptation and interpretation of the guides.
Extensive searching may be necessary to locate the guides applicable to a
specific problem.
a   OPERATIONS CLERK AS-0301-4: (cont 'd)

    SUBJECT-MATTER AND PROCEDURAL KNOWLEDGE REQUIRED:

    Subject matter knowledges are both procedural and substantive in nature. The
    work consists primarily of numerous procedural clerical steps and a few sub-
    stantive clerical steps.

    JUDGMENT REQUIREMENTS:

    Judgment is used in choosing and selecting, not only from among a very large
    number of procedural guides, but also from a number of substantive guides.
    Clerical decisions require selecting the best from a group of prescribed
    alternatives and recognizing for referral to others problems not covered by
    the available guides.

    OPERATIONS CLERK AS-0301-5:

    KATURE AND VARIETY OF WORK:

    The incumbent performs a wide variety of complex clerical and administrative
    duties that include

         -Preparing reports and other statistical and financial data pertaining
    to operations.

         -Typing of correspondence and initiating correspondence pertaining to
    routine matters.

         -Preparing and typing purchase orders for customer merchandise authorized
    by current directives, solicitations, renewals, contract agreements, and all
    related documents required for contracts and agency agreements.

         -Contacting vendors and concessionaires by telephone or form letter
    for the purpose of correcting purchase order prices and contract discrepancies,
    expediting shipment and agreements, and cancelling contracts and purchase
    orders.

         -Receiving and coordinating customer complaints and ensuring that
    satisfactory action is taken.

         -Maintaining suspense files and office files, departmental regulations,
    directives and posting changes thereto, as required.

         -Providing information pertaining to operations to appropriate officials
    in the absence of the supervisor.

         -Providing work direction to clerks or clerk typists, when required by
    the size of the operations.

         -Participating in compiling and submitting price surveys to the supervisor

0
OPERATIONS CLERK AS-0301-5: (cont Id)

JOB ORIENTATIOK REQUIREMENTS:

The work performed is of such variety and complexity that it requires an
extensive subject matter knowledge of guides and instructions and a total
on-the-job, experience, or development training ranging from several months
to approximately 1 year. This time period is required to ensure that the
employee has encountered the full cycle of operations at least once or has
dealt with a sufficient proportion of the total possible variety of cases.

The position requires substantive knowledge of operations such as pertinent
regulations and directives, contracts processing procedures, records and
files procedures, and special order procedures and procurement procedures,
involving specialized terminology and an understanding of detailed and
specific instructions to be followed in the applicable clerical processes.

AVAILABLE GUIDELINES AND INSTRUCTIONS:

Numerous guides, instructions, regulations, manuals, and precedents are
applied. The guides and precedents primarily cover substantive matters and
tend to be in the form of regulations, policies, and precedents applicable to
problems clearly within the coverage of the guides, but which require some
adaptation and interpretation. Extensive searching may be necessary to
locate the guides applicable to a specific substantive problem. This posi-
tion is characterized by significant problems in deciding among several appli-
cable precedents or guides. (Procedural problems may also arise that are not
covered by specific guides.)

The position may require substantive knowledge when the incumbent is responsible
for accomplishing work requiring an extensive search to locate precedents to be
used as guidelines and for selecting the most appropriate precedent. The in-
cumbent must determine which precedent sets forth the proper principle to be
applied in each problem case.

SUBJECT MATTER AND PROCEDUKAL KYOWLEDGE REQUIRED:

Subject matter knowledges are substantive in nature (for example, of a body of
knowledge and of the organization's programs and operations) and are in addition
to the knowledge of procedures (rules, guides, and instructions). The incumbent's
subject matter background must enable use of a wlde variety of reference books
on a regular basis.

JUDGMENT REQUIREMENTS:

Selectivity is used in choosing and selecting, not only from among a very
large number of procedural guides, but also from numerous substantive guides
in making clerical decisions of a substantive nature requiring selecting the
best from a group of prescribed alternatives; and in recognizing for referral
                                                -
to others problems not covered by the available guides. In some instances. a
high degree of judgment is needed to select the most appropriate procedure'
from a number of possibilities.
                       DoD NAP ADMINISTRATIVE SUPPORT
                            JOB -GRADING STANDARD
                           PAYROLL CLERK AS-0544-0

EXCLUSIONS :

-Positions involving the installation, maintenance, review, and disposition
of time and leave records in which the paramount qualification requirement
is specialized knowledge of time and leave regulations, but which do not
involve payroll duties.

-Positions in which the paramount qualification requirement is specialized
knowledge of personnel rules and regulations or substantive knowledge of
retirement programs, or other such programs.

-Positions involving clerical posting, computing, balancing, copying,
verifying, and related tasks, without responsibility for application of
knowledge of payroll and related regulations, rules, and instructions.

-Positions in which the paramount qualification requirement is knowledge of
accounting or bookkeeping practices and procedures other than those kinds of
duties related to the payroll function.

PAYROLL CLERKS IN AUTOHATED SYSTEMS

The payroll operation necessarily involves detailed, repetitive processes
of arithmetical computation and verification and predictable variations in
these. Electronic data-processing equipment and other mechanical equipment
used in payroll operations are designed to reduce the amount of cler~cal
time required in computation, balancing of accounts, compilation of costs
for personal services, and other similar tasks. h'onroutine payroll actions
that do not conform to the machine program are handled on a "manual" basis
by the Payroll Clerk.

The grade levels of Payroll Clerk positions at the full performance levels are
not based on the routine computing, verification, and compilation tasks (which
in automated systems are now handled by machines). Therefore, a shift to
performance by the machines of these routine tasks is not a basis for changing
the classification of payroll positions. The conversion from a manual system
to an automated system brings about some changes in Lhe duties of the positions;
however, the fact that the dutles are new and different does not necessarily
mean that they are more difficult.

The automation of payroll systems takes some routine tasks out of the payroll
positions and adds others. The basic requirement for payroll and related
knowledges is substantially unchanged by automation. The tasks normally
added to the positions are almost always of a lower grade level value than the
value of the substantive payroll tasks. The tasks added to the positions do
not significantly raise the level of the knowl.edge required. Therefore,
positions responsible for the substantive payroll decisions under automated
payroll systems are still classifiable at rhe grade levels provided by this
standard.
PAYROLL CLERK AS-0544-0 ( c o n t ' d )

EVALUATION CRITERIA:

The p r i n c i p a l c o n s i d e r a t i o n s i n g r a d i n g P a y r o l l C l e r k p o s i t i o n s a r e t h e
v a r i e t y and b r e a d t h of knowledge of p a y r o l l and r e l a t e d r u l e s , r e g u l a t i o n s
and i n s t r u c t i o n s , and t h e r e s p o n s i b i l i t y f o r p r o p e r a p p l i c a t i o n of t h e s e
know l e d g e s .

APPLICATION OF THE STANDARD:

The b a s i c requirement i n P a y r o l l C l e r k p o s i t i o n s i s knowledge of p a y r o l l and
r e l a t e d r u l e s , r e g u l a t i o n s , and ~ n s t r u c t i o n s . T h i s knowledge i s s i g n i f i c a n t l y
diminished i n an automated o p e r a t i o n ; t h e r e f o r e , t h i s s t a n d a r d i s t o b e a p p l i e d
t o p o s i t i o n s i n b o t h manual and automated p a y r o l l systems.

USE OF NUflERICAL GRADE-LEVEL CRITERIA:

Numerical c r i t e r i a i n t h i s s t a n d a r d ( f o r example, number of pay p l a n s , r a t e
of pay change, p r o p o r t i o n of s t a n d a r d and rlorlstandard pay a c t i o n s , and
t y p e s of nonstandard a c t i o n s ) a r e n o t i n t e n d e d t o e l i m i n a t e t h e need f o r
judgment based on sound p o s i t i o n c l a s s i f i c a t i o n p r i n c i p l e s . C o n s i d e r a t i o n
s h o u l d be g i v e n t o t h e knowledges and a b i l i t i e s t h a t t h e numerical c r i t e r i a
measure and whether r o u t i n e a p p l i c a t i o n of t h e s e measurement d e v i c e s p r o v i d e s
an a c c u r a t e e v a l u a t i o r i of each p o s i t i o n .

The c r i t e r i a a r e i n t e n d e d t o measure t h e knowledge r e q u i r e d and d i f f i c u l t y of
t h e work performed and do n o t of themselves r e p r e s e n t i n t r i n s i c v a l u e s t h a t
f i x g r a d e l e v e l s . I t i s t h e knovlcdges r e q u i r e d t o be a p p l i e d and t h e
d i f f i c u l t i e s of t h e pay a c t i o n s , changes, o r a d j u s t m e n t s e n c o u n t e r e d , and n o t
t h e mechanical measure of t h e s e c h a r a c t e r i s t i c s , t h a t d e t e r m i n e g r a d e l e v e l s .
Consequently, p a y r o l l p o s i t i o n s s h a l l n o t be e v a l u a t e d by a s t r i c t l y mechanical
c o u n t i n g of d a t a w i t h o u t a l s o making a judgment a s t o whether t h e d a t a have
r e a l meaning i n t h e s p e c i f i c p o s i t i o n t o be e v a l u a t e d .

PAYROLL CLERK AS-0544-4:

NATURE AND VARIETY O WORK:
                    F

P a y r o l l C l e r k s AS-4 perform p a y r o l l t a s k s t h a t a r e l i m i t e d i n d i f f i c u l t y
because t h e y have been s c r e e n e d by a s u p e r v i s o r o r by a P a y r o l l C l e r k i n a
h i g h e r g r a d e ; o r t h e y perform s p e c i f i e d t a s k s w i t h r e s p e c t t o a l i m i t e d number
of pay accounts t h a t p r e s e n t no h i g h d e g r e e of d i f f i c u l t y . I n e i t h e r s i t u a -
t i o n , t h e work performed by t h e P a y r o l l C l e r k AS-4 does n o t c o n s t i t u t e p a y r o l l
assignments of t h e r a n g e , c o m p l e x i t y , o r r e s p o n s i b i l i t y c h a r a c t e r i s t i c of t h e
next higher level.

T y p i c a l l y , a P a y r o l l C l e r k AS-4 performs t h e f o l l o w i n g d u t i e s :

          -Computes t h e l e s s d i f f i c u l t pay changes where t h e a r i t h m e t i c a l computa-
t i o n s and examination of b a s i c a u t h o r i z a t i o n documents and n o t i c e s of l e a v e
e x c e p t i o n , on which t h e pay changes made a r e covered by w e l l e s t a b l i s h e d r u l e s ,
r e g u l a t i o n s , and i n s t r u c t i o n s , and do n o t r e q u i r e knowledge of a v a r i e t y of
guidelines.
PAYROLL CLERK 88-0544-4:                 (cont'd)

        - P o s t s pay and r e l a t e d d a t a t o i n d i v i d u a l pay r e c o r d s and c o n t r o l r e g i s t e r s .

          -Assists h i g h e r - g r a d e c l e r k s i n b a l a n c i n g and r e c o n c i l i n g p a y r o l l , pay
r e c o r d s , and c o n t r o l r e g i s t e r t o t a l s .

          - F i l l s i n form l e t t e r s and composes r o u t i n e correspondence i n v o l v i n g
a p p l i c a t i o n of more commonly used p a y r o l l and r e l a t e d r u l e s , r e g u l a t i o n s ,
and i n s t r u c t i o n s . Checks pay r e c o r d s f o r s a l a r y l i m i t a t i o n of F e d e r a l
I n s u r a n c e Compensation Act (FICA) t a x .

          -Assists o t h e r P a y r o l l C l e r k s i n t h e c o m p i l a t i o n of m i s c e l l a n e o u s p a y r o l l
r e p o r t s by t o t a l i n g and b a l a n c i n g t h e d a t a p o s t e d on pay c a r d s and c o n t r o l
records.

GUIDELINES:

G u i d e l i n e s f r e q u e n t l y used by P a y r o l l C l e r k s AS-4 a r e c h a r t s , t a b l e s , and
manuals on s a l a r i e s , wages, t a x e s , and r e l a t e d pay d a t a and f i l e s of s i m p l e o r
model forms f u r n i s h e d by t h e s u p e r v i s o r . Employees a t t h i s l e v e l o c c a s i o n a l l y
u s e o t h e r g u i d e s , such a s p e r s o n n e l manuals, w i t h i n s t r u c t i o n s from a P a y r o l l
C l e r k of h i g h e r g r a d e o r t h e s u p e r v i s o r . The P a y r o l l C l e r k AS-4 i s e x p e c t e d
t o be a b l e t o a p p l y t h o s e g u i d e s and i n s t r u c t i o n s t h a t a r e s i m p l e , c l e a r l y
d e f i n e d , and w e l l e s t a b l i s h e d , and t h a t a r e s p e c i f i c f o r a c t i o n s commonly
occurring w i t h i n assignments.

SUPERVISORY CONTROL:

P a y r o l l C l e r k s AS-4 work under t h e t e c h n i c a l s u p e r v i s i o n of c l e r k s i n
p o s i t i o n s of h i g h e r g r a d e o r t h e p a y r o l l s u p e r v i s o r when p e r f o r m i n g
t h e more r o u t i n e a s p e c t s of t h e i r p a y r o l l a s s i g n m e n t s . They work under
c l o s e r s u p e r v i s i o n when a s s i g n e d t o more d i f f i c u l t t a s k s . C l e r k s i n
p o s i t i o n s of h i g h e r g r a d e u s u a l l y i n s t r u c t incumbents i n work p r o c e d u r e s
and check t h e i r computations and p o s t i n g s f o r a r i t h m e t i c a l a c c u r a c y and
f o r conformance w i t h p r e s c r i b e d i n s t r u c t i o n s .

        F
NATURE O RESPONSIBILITY:

R e s p o n s i b i l i t y f o r t h e work performed a t t h i s l e v e l normally i s assumed by
a P a y r o l l C l e r k i n a h i g h e r g r a d e because of t h e l i m i t e d n a t u r e of a s s i g n m e n t s ,
o r by t h e p a y r o l l s u p e r v i s o r , who a s s i g n s t h e work and reviews computations
and pos t i n g s .

PAYROLL CLERK 85-0544-5:

NATURE AND VARIETY O WORK:
                    F

A t t h i s l e v e l , P a y r o l l C l e r k s examine pay and r e l a t e d a c t i o n s and compute
pay changes f o r an a s s i g n e d b l o c k of a c c o u n t s o r examine and compute pay
a c t i o n s and pay changes a s a s s i g n e d d u r i n g t h e p a y r o l l c y c l e where a b l o c k
system i s n o t used.
PAYROLL CLERK AS-0544-5:                (cont'd)

P a y r o l l C l e r k s AS-5 a r e concerned w i t h e i t h e r

         - t h e p r o c e s s i n g of pay changes, t h e p r e p a r a t i o n of r e g u l a r and s u p p l e m e n t a l
p a y r o l l s , and t h e maintenance of i n d i v i d u a l pay r e c o r d s ; o r

          - t h e examination and v e r i f i c a t i o n of pay changes and t h e maintenance of
c o n t r o l s a g a i n s t which t h e a c c u r a c y of pay r e c o r d s and p a y r o l l s can b e
verified .

The same b a s i c knowledges of p a y r o l l and r e l a t e d r u l e s , r e g u l a t i o n s ,
i n s t r u c t i o n s , . a n d p r o c e d u r e s a r e r e q u i r e d i n t h e performance of b o t h of
these functions a t t h i s level.

P a y r o l l C l e r k s AS-5 perform a number of d u t i e s t h a t a r e s i m i l a r t o t h o s e p e r -
formed a t t h e AS-4 l e v e l . The e s s e n t i a l d i f f e r e n c e between t h e AS-4 and AS-5
l e v e l s i s i n t h e r e s p o n s i b i l i t y a t t h e AS-5 l e v e l f o r f u l l performance of t h e
work r e q u i r e d i n t h e p a y r o l l c y c l e when, w i t h r e s p e c t t o t h e a c t i o n s processed
o r t h e a c c o u n t s maintained by t h e i n d i v i d u a l P a y r o l l C l e r k , t y p i c a l d u t i e s s u c h
a s t h e f o l l o w i n g a r e performed:

         -Computes moderately d i f f i c u l t pay changes when t h e a r i t h m e t i c a l computa-
t i o n s and examination of a u t h o r i z e d documents on which t h e changes a r e based a r e
covered by w e l l - e s t a b l i s h e d r u l e s , r e g u l a t i o n s , and i n s t r u c t i o n s and r e q u i r e
a s u b s t a n t i a l knowledge of a v a r i e t y of g u i d e l i n e s .

     -Audits and p r o c e s s e s p e r s o n n e l a c t i o n s , t i m e s h e e t s , and o t h e r r e l a t e d
documents r e q u i r e d t o p r e p a r e p a y r o l l c h e c k s .

     -Balances and r e c o n c i l e s p a y r o l l s , pay r e c o r d s , and c o n t r o l r e g i s t e r
totals.

        - F i l l s i n form l e t t e r s and composes r o u t i n e correspondence.

        -Compiles m i s c e l l a n e o u s p a y r o l l r e p o r t s .

     -Works w i t h pay a c c o u n t s t h a t a r e r e l a t i v e l y s t a b l e ; t h a t i s , t h e pay
change r a t e a v e r a g e s l e s s t h a n 40 p e r c e n t p e r pay p e r i o d .

        -Works w i t h pay changes t h a t r e s u l t from s t a n d a r d t y p e s of pay a c t i o n s ;
t h a t i s , 75 p e r c e n t o r more changes r e s u l t from s t a n d a r d t y p e s of pay a c t i o n s .

GUIDELINES :

P a y r o l l C l e r k s AS-5 u s e t h e b a s i c t y p e s of     guides a v a i l a b l e t o P a y r o l l Clerks
a t t h e AS-4 l e v e l ; however, P a y r o l l C l e r k s         a t t h e AS-5 l e v e l have a d d i t i o n a l
g u i d e s a p p l i c a b l e t o t h e f u l l r a n g e of pay    a c t i o n s c h a r a c t e r i s t i c of t h i s
l e v e l and a r e e x p e c t e d t o b e a b l e t o a p p l y     t h e s e on a day-to-day b a s i s w i t h o u t
frequent reference t o t h e guides o r t o t h e                     supervisor.
PAYROLL CLERK AS-0544-5:    (cont'd)

NATURE OF RESPONSIBILITY:

The Payroll Clerk AS-5 is initially responsible for the correct application
of appropriate schedules, grades, rates of pay, and compensation and related
rules, regulations, and instructions, in regard to the preponderantly standard
types of pay actions and changes; and for completion of the assigned payroll
work to meet established deadlines.

SUPERVISORY CONTROL:

Payroll Clerks AS-5 work under the general technical supervision of the chief
or assistant chief of the payroll unit or a fiscal supervisor who provides
technical supervision. They are expected to be familiar enough with established
procedures and applicable payroll and related rules, regulations, and
instructions to proceed with a minimum amount of supervision or instruction
unless they have questions on which they need advice or assistance from their
supervisor.

Pay changes, payroll totals, and pay record totals are examined by another
clerk and checked against controls. The supervisor also reviews all
correspondence and reports prepared at this level for technical accuracy,
format, and completeness and occasionally spot-checks the postings made
to individual pay records and control records to ensure their accuracy and
conformance with prescribed rules, regulations, and instructions.

PAYROLL CLERK 88-0544-6:

NATURE ARD VARIETY OF WORK:

The Payroll Clerk AS-6 works in a payroll operation that is more difficult
and complex in terms of duties and responsibilities, activity in the pay
accounts, and varieties of nonstandard pay actions. At the AS-6 level,
therefore, there is a requirement for greater knowledges of different pay
plans, varieties of pay actions, and other factors, and for the application
of greater variety of related rules, regulations, and instructions, than is
characteristic at the AS-5 level.

Payroll Clerks AS-6 are responsible for full performance of payroll work
required in the payroll cycle when, with respect to the actions processed
or the accounts maintained by the individual clerk, typical duties such
as the following are performed:

     -Accomplishes the preparation and distribution of payroll checks for a
substantial number of employees.

     -Audits and reviews complete payroll data and maintenance of control
records.

     -Verifies, computes, and completes payroll involving straight-time hours,
overtime, deductions for retirement, group insurance, withholding tax, social
security, savings bonds, leave; and personnel action forms covering transfers,
promotions, merit increases, and insurance changes.
PAYROLL CLERK AS-0544-6:                  (cont'd)

        -Composes r o u t i n e and n o n r o u t i n e correspondence.

      -Handles pay a c c o u n t s t h a t a r e r e l a t i v e l y u n s t a b l e and have a h i g h d e g r e e
of a c t i v i t y ; t h a t i s , t h e pay change r a t e a v e r a g e s about 60 p e r c e n t o r more p e r
pay p e r i o d f o r t h e a s s i g n e d a c c o u n t s .

          -Handles pay changes t h a t r e s u l t from a r e l a t i v e l y h i g h p e r c e n t a g e o f
n o n s t a n d a r d t y p e s of pay changes, t h a t i s , 30 p e r c e n t t o 40 p e r c e n t o r more.

GUIDELINES:

A P a y r o l l C l e r k AS-6 h a s a v a i l a b l e t h e same b a s i c g u i d e l i n e s a s t h o s e
d e s c r i b e d a t lower l e v e l s . I n a d d i t i o n , t h e r e a r e numerous o t h e r g u i d e s
p e r t a i n i n g t o t h e s c h e d u l e s , g r a d e s , r a t e s of pay, and compensation and
r e l a t e d r u l e s , r e g u l a t i o n s , and i n s t r u c t i o n s f o r a l a r g e r number and more
v a r i e d pay p l a n s and r u l e s , r e g u l a t i o n s , and i n s t r u c t i o n s a p p l i c a b l e
t o a g r e a t e r v a r i e t y of n o n s t a n d a r d t y p e s of pay a c t i o n s . P a y r o l l C l e r k s
A S - 6 must n o r m a l l y u s e , t h e r e . f o r e , a g r e a t e r v a r i e t y of g u i d e s t h a n P a y r o l l
C l e r k s AS-5, and t h e h i g h r a t e of pay changes and g r e a t e r i n c i d e n c e of
n o n s t a n d a r d pay a c t i o n s o c c u r r i n g i n t h e work a t t h e AS-6 l e v e l r e q u i r e s
t h a t t h e P a y r o l l C l e r k AS-6 u s e g r e a t e r s k i l l i n a p p l y i n g t h e s e g u i d e s i n
day-to-day a c t i o n s w i t h o u t f r e q u e n t r e f e r e n c e i n i n d i v i d u a l c a s e s .

NATURE OF RESPONSIBILITY:

T h i s f a c t o r i s s i m i l a r t o t h a t d e s c r i b e d a t t h e AS-5 l e v e l ; however, t h e
P a y r o l l C l e r k AS-6 i s r e s p o n s i b l e f o r t h e i n i t i a l d e t e r m i n a t i o n and c o r r e c t
a p p l i c a t i o n of a g r e a t e r v a r i e t y of s c h e d u l e s , g r a d e s , r a t e s of pay, and
compensation, and r e l a t e d r u l e s , r e g u l a t i o n s , and i n s t r u c t i o n s r e l a t i n g t o
o t h e r pay p l a n s , and a g r e a t e r v a r i e t y of r u l e s , r e g u l a t i o n s , and i n s t r u c t i o n s
r e l a t i n g t o more v a r i e d t y p e s of n o n s t a n d a r d pay a c t i o n s .

SUPERVISORY CONTROL:

S i m i l a r t o t h a t d e s c r i b e d a t t h e AS-5 l e v e l .
                        DOD NAF ADMINISTRATIVE SUPPORT
                             JOB-GRADING STANDARD
                           PERSONNEL CLERK AS-0203-0

PERSONNEL CLERK AS-0203-5:

NATURE AND VARIETY OF ASSIGNMENTS:

Assignments at this grade level primarily involve the procedural aspects of
personnel transactions. Assignments are related to one of the major areas of
personnel management specialization (for example, staffing, training, or per-
sonnel relations) and consist of a variety of clerical transactions within that
area. Technical complexity consists of a number of procedural steps that must
be observed.

The assignment consists of procedural processing of all types of personnel
actions, such as appointments, changes in status, transfers, and separations.
This involves checking for necessary documents, for completion of all necessary
items in each document, and for arrangement of the necessary documents in
proper sequence. It also involves contacting appropriate sources within the
locale to secure missing data or documents, which requires sufficient skill to
secure their prompt cooperation. Assignments of this nature are spot-checked
by the supervisor on a daily basis to ensure presence of essential data and
documents, and arrangement in proper sequence, as required by procedural
policies or instructions. Procedural instructions, generally in the form of
manuals illustrating proper use, completion, and sequence of various personnel
forms, serve as the basic guidelines for performance of work.

In addition to procedural processing, assignments for experienced workers at
this grade level generally include some substantive processing. This ranges
from checking a few items of information for conformance to applicable laws
and regulations, (for example, determining that those who have signed to
authorize action do in fact have this authority and determining that the
regulation cited as authority for action is the proper one) to complete sub-
stantive checks of one or two types of actions (for example, appointments and
separations). Such assignments introduce greater technical complexity, as
many more variables are present in the form of alternative courses of action
and there are more numerous guidelines. All substantive work is closely
reviewed by the supervisor or by a higher-grade Personnel Clerk for con-
formance to applicable policies, rules, and regulations.

CONTROLS OVER WORK:

Work involving procedural matters is subject to a routine administrative and
technical review, which generally includes at least a daily spot-check of
completed work for adherence to required forms and procedures. Any assignments
dealing with substantive clerical matters receive close technical review for
adherence to applicable regulations and policies.
PERSONNEL CLERK AS-0203-5:   (cont'd)

CONTROLS OVER WORK:

Explicit guidelines are available for procedural work, such as manuals or
other written hstructions. These provide illustratjons of established pro-
cedures, depict a range of commonly occurring transactions, and explain the
use of various forms, records, and reports. Written guides in the form of
regulations or policy statements are available for any substantive work. In
addition, either a higher-grade Personnel Clerk or the supervisor is readily
available to provide guidance whenever needed.

KNOWLEDGE AND SKILL REQUIREMENTS:

Knowledge is required of a variety of lrecessary procedures common to transac-
tions in one of the major areas of personnel specialization and of applicable
guidelines for such transactions. Skill in person-to-person contact does not
go beyond the ordinary demands of office courtesy involved in securing or
supplying specific items of information contained in commonly used personnel
forms, records, a n d reports.



NATURE AND VARIETY OF ASSIGY?lEVTS:

Typical AS-6 assignments are primarily concerned with substantive clerical
aspects of processing personnel transactions. As at the AS-5 level, assi.gn-
ments are related to one of the major areas of personnel management and con-
sist of a variety of transactions within ~ h a iarea. Tcchnical complexity is
gre.ater than at the AS-5 level, as substantive processing involves more alter
native choices for action.

Work consists of substantive clerical processing of all types of personnel
actions except those of an unusually complicated or difficult nature. This
involves such steps as a review of supporting documents to determine that data
are consistent both internally and with file information; proper regulations
have been cited as authority for the action; and the proposed action is appro-
priate for the intended purpose and conforms to applicable rules and regulations.
At the same time, a final procedural review is made to determine that all
necessary documents are present, complete, and arranged in proper sequence.

Work is spot-checked by the supervisor, usually on a daily basis, for com-
pliance with applicable rules, regulations, and precedent cases. Supervisory
guidance is given on novel or unusually complicated questions, or cases
involving such questions are referred to the supervisor or a higher-grade
Personnel Clerk for completion. AS-6 incumbents are expected to independently
complete actions that involve moderately difficult questions.

The work requires a good knowledge of well-es~ablishedguidelines. These
guidelines ordinarily provide a clear basis for taking action, but judgment
must be used in selectmg the most appropriate guide and in being aware of and
           1
selecting a 1 appropriate precedent case when necessary. Considerable skill is
PERSONNEL CLERK AS-0203-6: (cont'd)

required in many of the frequent person-to-person contacts to secure coopera-
tion in making substantive correcLions in improperly completed personnel
action documents and in explaining regulatory requirements to others, including
management officials and job applicants.

CONTROLS OVER WORK:

Substantive work is subject to a general administrative and technical review,
which usually includes periodic spot-checks on a daily basis to ensure obser-
vance of appropriate rules, regulations, and policies. Guidelines consist of
portions of the organization's publications, and these guidelines generally
provide a basis for action.

KNOWLEDGE AND SKILL REQUIREPIENTS:

Knowledge is required of organization rules, regulations, and policies govern-
ing the type of transactions being dealt with, as well as of supplemental
local instructions. Person-to-person contacts are frequent and require skill
in obtaining compliance with regulations by others, including higher-grade
employees and management officials. This often requires considerable tact and
diplomacy in persuading someone to take initial action that is necessary to
change an action that was improperly taken. Patience and courtesy must be
used in explaining regulatory requirements to others, including members of the
public who have little or no knowledge of the personnel system.

PERSONNEL CLERK AS-0203-07:

NATURE AND VARIETY OF ASSIGNYENTS:

As at the AS-6 level, Personnel Clerks at this level are responsible for
independently processing the full range of transactions, including a significant
proportion of those of a novel or unusually complicated nature within one or
more major areas of personnel management. This involves a wide variety of
transactions which present many possible alternative courses of action. The
AS-7 employee is regarded as an expert on clerical personnel transactions.

In addition to the clerical assignment, there is frequently a secondary assign-
ment to provide limited technical assistance to one or more personnel specialists
or to a supervisor. Such assignments are related to broader areas of work within
the major areas of personnel management (for example, staffing, personnel rela-
tions, and training) than are clerical assignments.

Work consists of substantive processing of all types of personnel actions,
involving the same steps as at the AS-6 level; however, AS-7 Personnel Clerks
are responsible for independently processing the full range of actions repre-
senting all levels of difficulty, including a significant proportion of those
of a novel or unusually complicated nature.

This processing involves the final technical review of regulatory and procedural
aspects of proposed personnel actions, subject only to relatively cursory spot-
checks that may be made by the supervisor. In addition to this primary clerical
PERSONNEL CLERK 8 8 - 0 2 0 3 - 7 :   (cont'd)

assignment, the AS-7 incumbent provides some technical assistance by processing
and orienting all new employees or any other assistance work requested by the
supervisor. This normally includes an explanation of their eligibility for
leave, health benefits, life insurance, and local policies and conditions
related to parking, transportation, housing, or similar matters.

Person-to-person contacts involve explaining basic rules, regulations, and
policies in the orientation of new employees; explaining in detail regulatory,
procedural, and policy requirements applicable to processing personnel actions;
advising on alternative courses of action; and explaining the needs of a
particular situation to secure compliance with applicable guidelines.

Work is performed subject to general administrative review. Technical review
consists of occasional cursory spot-checks of completed personnel actions.
Incumbents arc judged primarily on their ability to complete work assignments
promptly and to independently solve unusual and difficult problems. Work in
connection with orienting new employees is judged primarily on the ability to
answer questions unassisted and to transmit information accurately and clearly
as reflected by the lack of any apparent misunderstanding by employees sub-
sequent to orientation.

Guidelines for the work are of the same type as for AS-6 level work. However,
the AS-7 Personnel Clerk must have a good knowledge of precedent personnel
actions and of less frequently used rules and regulations as reflected in the
ability to take proper action on difficult cases.

In addition to the skills in person-to-person contacts required at lower grade
levels, AS-7 work requires a high degree of ability to find mutually acceptable
solutions in processing difficult and unusual personnel actions. Guidelines
must be interpreted to others in such a way that they are clear and that
agreement with the desired action will be obtained. Basic information must be
presented to new employees in such a way that it will be clearly understood
and favorably received.

CONTROLS OVER WORK:

Technical review of clerical assignments consists of occasional spot-checks.
Work is evaluated primarily on the ability to perform work independently and
to complete it in timely fashion.

Technical assistance work of a person-to-person contact nature is subject to
the same degree of review, being evaluated essentially on ability to satisfy
the needs of the situation without seeking assistance from others. Any other
type of technical assistance work is subject to close review by a supervisor
to ensure adherence to applicable policies, procedures, and regulations.
PERSONNEL CLERK AS-0203-7:   (cont 'd)

Guidelines are of the same type applicable to the AS-6 level, consisting of
basic publications as well as supplemental instructions. Precedent cases form
a particularly important part of the guidelines at the AS-7 level as more work
items are encountered in which published guidelines do not clearly apply.

KNOWLEDGE AND SKILL REQUIREMENTS:

A thorough and comprehensive knowledge is required of the guidelines that
provide the basis for clerical assignments in order to complete independently
the clerical processing of novel and unusual case actions. This, in addition
to a good knowledge and familiarity with precedent cases or situations, is
necessary in order to independently complete nonroutine, difficult work items.
Judgment is required in selecting appropriate guidelines as a basis for action
from among the published and precedent material available. This primary
knowledge requirement is related to the specific segment of personnel work
covered by clerical assignments (for example, processing personnel actions).

The same kinds of skill in person-to-person contacts are required as for AS-6
positions. However, at the AS-7 level, an extra degree of care must be taken
as the Personnel Clerk is regarded as an expert in interpretation of rules,
regulations, and precedent cases relating to transaction processing. Thus,
the incumbent's advice or opinion may serve as the basis for action by the
individual concerned. Responses are not always obvious, requiring interpreta-
tion of material so that it will be understandable to those who are less
knowledgeable. Contacts are frequent in which the incumbent's advice is
sought by lower-grade Personnel Clerks to advise on ways of completing a com-
plicated action, to suggest alternative procedures, to explain regulatory re-
quirements and the effect of precedent cases, and to secure compliance with
regulatory and policy requirements.
                                       DoD NAF ADMINISTRATIVE SUPPORT
                                            JOB-GRADING STANDARD
                                       PHOTO LAB TECHKICIAK AS-1060-5


DUTIES AND RESPONSIBILITIES:

- P r e p a r e s s o l u t i o n s and chemicals f o r d e v e l o p i n g and p r i n t i n g

-Develops, p r i n t s , e n l a r g e s , r e d u c e s , i n t e n s i f i e s , c o l o r s , and r e t o u c h e s photo-
graphs.

- C u t s , packages and p r i c e s photographs.

-Maintains i n v e n t o r y of s u p p l i e s and i n i t i a t e s r e q u i s i t i o n s f o r r e p l e n i s h m e n t .
Keeps equipment i n good r e p a i r .
                            DoD NAF ADMINISTRATIVE SUPPORT
                                 JOB-GRADING STANDARD
                              PROCUREPlENT CLERK AS-1106-0

     PROCUREMENT CLERK AS-1106-4:

     NATURE AND VARIETY OF WORK:

     Positions at this level involve performance of procurement clerical tasks that
     require the application of a knowledge of general procurement procedures,
     basic regulations, and pertinent office practices. The clerical tasks are of
     a day-to-day recurring nature and are executed in accordance with well-
     established procedures and methods from which deviations are made only upon
     instructions from supervisory or higher-level technical personnel.

     Typical responsibilities assigned to employees occupying positions in this
     class are similar to the following:

     Upon receipt of contract work sheets, drafts of quotations, drafts of bid
     proposals, or similar materials, completes or prepares procurement documents,
     such as invitations for bids, tenders purchase orders, delivery orders, or
     service and supply contracts, when the format and pertinent information have
     been outlined and indicated by either supervisory or technical personnel. The
     material received for processing by procurement clerks at this level has been
     developed by other employees so that technical, legal, and controversial
     purchasing problems have been solved. Incumbents of positions in this class
     are responsbile for selecting and including stock and standard paragraphs,
     clauses, and attachments necessary to complete the procurement documents,
     following instructions and office practices, and are also responsible for
     discerning obvious discrepancies and omissions that require corrective action
     by higher-grade employees prior to final completion and official distribution.




I.
     The checking of procurement documents, purchase requisitions, abstracts of
     bids, or similar materials, with responsibility for verifying the completeness
     of the information therein; verifying that offers or bids comply with specifica-
                             .
     tions and requirements i n the invitation to bid as to procedural matters;
     determining costs, prices, and other figures have been correctly transcribed;
     and segregating procurement transactions into established classes and categories.

     The extracting and abstracting of information from procurement documents for
     the purpose of maintaining status, informational, and statistical records and
     the furnishing of factual information from such records, such as the status of
     procurement requests, the nature of the procurement transactions, or the
     volume and monetary value of procurement transactions.
PROCUREMENT CLERK AS- 1106-4:   (cont ' d)

NATURE OF SUPERVISORY CONTROL EXERCISED OVER THE WORK:

The Procurcment Clerk is under the direction of a Supervisory Procurement
Clerk or other technically qualified employee in a higher grade who determines
the work assignments and typically gives detailed initial instruction and
specific explanation of the sequence and application of the work procedures
and methods and of the rules and regulations relating to the work. Within
this framework, the Procurement Clerk AS-4 performs work independently. The
incumbent is expected, however, to refer to the supervisor questions that
involve deviations from the established procedures or situations in which the
guides and reference material cannot be applied in the standard method or
require explanation or interpretation. Likewise, unfamiliar clauses, expres-
sions, or designations are referred to the supervisor for explanation and
instructions. The work performed at this level is reviewed thoroughly upon
completion for such purposes as accuracy and completeness of content, adherence
to established format, and compliance with regulations and rules controlling
the procurement transactions.

NATURE OF AVAILABLE GUIDELINES FOR PERFORElANCE OF THE WORK:

Guidelines available to incumbents of positions at this level consist of oral
or written instructions presenting detailed, specific operating procedures and
the sequence of the steps to be followed. Other guide material consists of
samples of standard clauses, illustrative form materials, and regulations and
directives applicable to the work assigned.

PURPOSE AND NATURE OF PERSON-TO-PERSON WORK RELATIONSHIPS:

Personal work contacts of Procurement Clerks at this grade are mainly with
coworkers and supervisors. Such contacts are primarily to secure clear and
specific additional information required to process procurement documents, to
obtain clarification of obvious discrepancies or omissions, or to furnish
factual information and data from office records. Occasionally, there are
contacts with personnel of other units or with representatives of vendors or
bidders. Such contacts are for the same purpose as the contacts with super-
visors.

NATURE AND SCOPE OF RECOMMENDATIONS, DECISIONS, COMMITMENTS, AND CONCLUSIONS:

Positions of Procurement Clerks AS-4 do not include the making of commitments.
A degree of judgment is required in selecting appropriate standard and stock
paragraphs to complete various procurement documents; in abstracting or extract-
ing information for control and processing purposes; and in recognizing obvious
discrepancies or omissions that require referral to higher authority for
corrective action.
PROCUREMENT CLERK AS-1106-5:

NATURE AND VARIETY OF WORK:

The nature of the tasks performed by Procurement Clerks AS-5 is predominantly
clerical, based upon a thorough knowledge of the rules, regulations, and
practices relating to procurement activities, and is concerned with tasks such
as the procurement of items from authorized sources, processing, verifying, or
controlling, or with combinations of such tasks. Positions at this level
differ from those at the AS-4 level in the degree of initial responsibility
assumed, the degree of experience, judgment rcquired, and the execution of
assignments complicated by factors that are not completely resolved by direct
application of guide and reference materials.

Typical responsibilities assigned to employees occupying positions in this
class are similar to the following:

     -Responsibility for processing, including the drafting of standardized
procurement documents considered difficult because of the existence of such
factors as variety of special and unusual clauses. Other responsibilities
characteristic of this level include drafting of statements of determinations
and findings for complex procurement contracts and following rough drafts,
work sheets, and notes furnished by technical personnel responsible for the
procurement transaction, which require a review 01all L ~ Psubmitted material
to select and utilize appropriate data.

     -Responsibility for verifying the final, detailed, clerical review of a
variety of types of procurement documents, including modifications and amend-
ments prior to approval by the signatory authority. Such review is for the
accuracy and completeness of the contracts, to avoid duplications, and to
discern discrepancies.

     -Responsibility for controlling, involving the maintenance of progress,
status, and statistical records for complex procurement transactions from the
point of initiation through final action; in addition, responsibility for
followup on vendors and contractors to ensure submission of required periodic
or special reports.

     -Responsibility for reviewing and considering requests received from
vendors, buyers, or requisitioning officials for the modification or adjustment
of previously completed procurement documents such as purchase orders and con-
tracts.

The requests generally concern such items as changes in names, changes in
shipping points, substitutability of items, approval of overshipments or
undershipments, changes in transportation methods, and change in termination
date of the contract. Additional responsibilities in positions of this type
include the drafting of formal changes, modifications, or adjustments; informing
the vendor, buyer, requisitioning officials, and others of the action taken on
the requests for changes; and advising buyers and vendors of the scope and
limits of the provisions and stipulations of procurement documents, when such
advice can be given by reference to clearly defined instructions, regulations,
or precedents.
PROCUREMENT CLERK AS-1106-5:   (cont ' d)

NATURE OF SCPERVISORY CONTROJ, EXERCISED OVER THE WORK:

Procurement Clerks AS-5 are uuder the gcneral direction of Supervisory Pro-
curement Clerks or other technically qualified personnel of higher levels who
make assignments and determine the urgency and priority of particular tasks.
They are comparatively free from close supervision, direction, or aid on the
technical and procedural aspects of the day-to-day work and are held responsible
for the accuracy and timely accomplishment of their work. The work is reviewed
generally on completion, except, when earlier review is specifically requested
by incumbents to secure the advice and opinion on major deviations from estab-
lished rules, regulations, or procedures.

NATURE OF AVAILABLE GUIDELINES FOR PERFOiWANCE OF WORK:

         -
The same auidelines are available to Procur~m~~lntClerks AS-5 as are available
to Procurement Clerks AS-4. However, employees occupying positions at this
level are expected to possess a more intensive. knowledge of the contents of
the available guide and source material so as to execute their assignments
                                     -
with a minimum of reference to the ruides. The Procurement Clerk AS-5 makes
extensive searches of the guides and source material in determining whether or
not a special or unusual procurement situation is covered by established
rules, regulations, or precedents or whether the transaction should be referred
to supervisory or technical personnel Lor decision.

PURPOSE AND NATURE OF PERSON-TO-PERSOh WORK RELATIOXSHIPS:

The nature and purpose of personal t+ork relationships are similar at this
level to those of Procurement Clerks AS-4, although the area of contact with
personnel of higher levels or vendors is broader as a result of the greater
responsibilities in these positions.

NATURE AND SCOPE OF RECOMMENDATIONS, UECTSIONS, CObiPlITMENTS, AND CONCLUSIONS:

The scope of decisions and recommendatio~lsin positi.ons of this type can best
be illustrated by such examples as the determination that procurement documents
are complete, in proper form, and are accompanied by the necessary forms and
justifications; or the recommendation that other methods or procurement be
used in place of mandatory sources.

Judgment, based upon the incumbent's experience and an intensive knowledge of
the guides and source material, is required in recognizing transactions that
present major deviations from established policies and rules and therefore
require reference to technical personnel in higher grades.
                                      DoD NAF ADMINISTRATIVE SUPPORT
                                           JOB-GRADING STANDARD
                                        PURCHASING AGENT, AS-1105-0

T h i s s t a n d a r d covers p o s i t i o n s whose d u t i e s i n c l u d e p u r c h a s i n g o r r e n t a l of
commercial goods o r s e r v i c e s t h r o u g h i n f o r m a l open-market methods and uncompli-
c a t e d formal c o m p e t i t i v e b i d p r o c e d u r e s . T h i s work r e q u i r e s a knowledge of
commercial s u p p l y s o u r c e s , s a l e s l i t e r a t u r e , p r i c e s , d i s c o u n t s , d e l i v e r y
c h a r g e s , and shipment s c h e d u l e s t o e n s u r e t h e lowest p o s s i b l e p r i c e and
adequate response t o purchasing needs.

EXCLUSIONS :

- C l e r i c a l work i n o b t a i n i n g goods and s e r v i c e s t h r o u g h r e q u i s i t i o n s a g a i n s t
i n - h o u s e s u p p l y s o u r c e s ( f o r example, stockrooms, d e p o t s , and warehouses); s e e
          A
DoD N F Job-Grading S t a n d a r d f o r Supply C l e r i c a l p o s i t i o n s AS-2005-0.

- C l e r i c a l work involved i n p r o c e s s i n g , v e r i f y i n g , a b s t r a c t i n g , and c o n t r o l l i n g
                                                                                   A
procurement documents, r e p o r t s , o r r e c o r d s ; s e e DoD N F Job Grading S t a n d a r d
f o r Procurement C l e r i c a l p o s i t i o n s , AS-1106-0.

- P r o f e s s i o n a l and t e c h n i c a l work i n v o l v e d i n t h e p u r c h a s i n g of s u p p l i e s , s e r -
v i c e s , equipment, o r o t h e r m a t e r i a l s by f o r m a l l y a d v e r t i s e d b i d and n e g o t i a t e d
procurement p r o c e d u r e s ; s e e C o n t r a c t and Procurement S e r i e s , GS-1102-0, i n OPM
"PCS" ( r e f e r e n c e ( h ) ) .

T h i s s t a n d a r d d e s c r i b e s p o s i t i o n s a t t h e AS-6 and AS-7 l e v e l s . Although
p o s i t i o n s may be c l a s s i f i e d below t h e AS-6 g r a d e l e v e l , many p o s i t i o n s below
t h i s l e v e l do n o t r e q u i r e t h c s k i l l , knowledge and a b i l i t y d i s t i n g u i s h e d i n
t h i s o c c u p a t i o n o r perform t h e p u r c h a s i n g f u n c t i o n on a p a r t - t i m e b a s i s and
may be more p r o p e r l y c l a s s i f i e d t o a n o t h e r o c c u p a t i o n a l a r e a . P o s i t i o n s
e v a l u a t e d above t h e AS-7 l e v e l may b e c l a s s i f i e d by d i r e c t a p p l i c a t i o n of t h e
OPM Job-Grading S t a n d a r d s f o r GS-1105-0 P u r c h a s i n g Agent p o s i t i o n s a t t h e GS-6
and 7 l e v e l s ( s e e r e f e r e n c e ( h ) ) .

TITLES :

P o s i t i o n s t h a t meet t h e c r i t e r i a of working l e a d e r s o r s u p e r v i s o r s a s o u t l i n e d
                     A
i n t h e DoD Y F Job-Grading S t a n d a r d s , s h a l l have t h e t i t l e of P u r c h a s i n g Agent
p r e f i x e d by t h e word " ~ e a d "o r " S u p e r v i s o r y , " r e s p e c t i v e l y .
PURCHASING AGENT AS-1105-6:

KNOWLEDGE REQUIRED BY THE POSITION:

-Basic understanding of the rules, regulations, practices, and procedures used
in purchasing work in order to develop skill in the techniques of procuring a
wide variety of commercial items that are readily identifiable and well-known
in the trade.

-Knowledge of common business practices with respect to prices, discounts, and
deliveries.

-Skill in locating sources of supply through n large number of catalogs and
listings.

SUPERVISORY CONTROLS:

Assignments are performed with supervision readily available. On new assign-
ments, the supervisor establishes operating procedures and gives specific oral
instructions on methods of work accomplishment. After a period of orientation,
the incumbent is capable of performing informal purchasing work independently.

The incumbent shall progress to independently making informal, verbal open-
market purchases based on specific requests without prior consultation with
supervisor. Normally, substitutions of items are cleared through the requesting
office prior to actual purchase.

GUIDELINES :

Guidelines include agency regulations and past precedents.

A large number of commercial registers, vendor and agency catalogs, price lists,
and public classified directories are available and provide direct application.

COMPLEXITY:

Purchasing methods range from the simple and repetitive telephone orders for
standard retail items, requiring only the use of informal purchasing techniques
and awarding of purchases to lowest bidder to the point at which the incumbent
is required to make decisions and commit the agency to purchases when quality
and delivery schedules are additional complicating factors.

Items purchased are relatively simple to describe and sources are readily
available, usually through local sources of supply, and there is a high
incidence of repetitive purchases.

PERSONAL CONTRACTS

Personal contacts include persons within the agency who clarify or provide
information or from whom the incumbent gets approval of substitute items.
PURCHASING AGENT AS- 1105-6 :                      (cont ' d )

Dealings w i t h v e n d o r s , salesmen, and d i s t r i b u t o r s a r e f o r t h e purpose of
o b t a i n i n g i n f o r m a t i o n r e g a r d i n g i t e m s , p r i c e d i s c o u n t s , and d e l i v e r y s c h e d u l e s .
Benchmark 1
PURCHASING AGENT AS-1105-6:

SUPERVISORY CONTROLS:

Incumbent works w i t h s u p e r v i s i o n a v a i l a b l e . S u p e r v i s o r p r o v i d e s d e t a i l e d
g u i d a n c e i n accomplishing new work p r o c e s s e s . A f t e r a p e r i o d of o r i e n t a t i o n ,
incumbent i s e x p e c t e d t o perform most i n f o r m a l p u r c h a s e s w i t h o u t d e t a i l e d
instruct ion.

DUTIES :

  A t t h i s l e v e l , P u r c h a s i n g Agents p u r c h a s e a v a r i e t y of r e t a i l items from
a u t h o r i z e d s o u r c e s through v e r b a l c o n t a c t s w i t h s a l e s r e p r e s e n t a t i v e s .
Purchases a r e u s u a l l y s t a n d a r d r e t a i l i t e m s , w e l l a d v e r t i s e d and well-known
i n t h e t r a d e . Items a r e a v a i l a b l e from a number of l o c a l r e t a i l e r s and a r e
d e s c r i b e d by brand names. The s u p e r v i s o r e x p l a i n s new assignments t o b e
                                                                              g
accomplished. G u i d e l i n e s i n c l u d e commercial r e - i s t e r s , vendor c a t a l o g s ,
agency c a t a l o g s , and manuals. P u r c h a s i n g Agents c o n t a c t r e q u i s i t i o n i n g
p e r s o n n e l w i t h i n t h e agency t o c l a r i f y u n c l e a r i n f o r m a t i o n o r t o a d v i s e them
o f d e l i v e r y s c h e d u l e s o r p r i c e changes, and t o o b t a i n a p p r o v a l f o r purchase of
s u b s t i t u t e i t e m s , and t o e n s u r e a v a i l a b i l i t y of funds.

P u r c h a s i n g Agents c o n t a c t vendor r e p r e s e n t a t i v e s t o o b t a i n i n f o r m a t i o n on items
o r s e r v i c e s t o b e p u r c h a s e d . Whcn p u r c h a s i n g new o r u n f a m i l i a r i t e m s , p u r c h a s e
information i s discussed with t h e supervisor t o o b t a i n approval. After approval
from t h e s u p e r v i s o r , a v e r b a l commitment i s made w i t h a w r i t t e n c o n f i r m a t i o n by
followup p u r c h a s e o r d e r .
PURCHASING AGEKT AS-1105-7:

KNOWLEDGE REQUIRED BY THE POSITION:

-Knowledge of agency rules, regulations, practices, procedures, and techniques
relating to the purchase of a wide variety of commercial items as well as of
some technical items (for example, auto parts, aero club supplies, specific
cuts and grades of meats, and wines or liquors that are readily identifiable,
well described, and usually available from a number of sources).

-Knowledge of the quality of merchandise purchased in order to determine
whether an item is an acceptable substitute and, on occasion, to substitute
one brand item for another based on price or delivery schedule without prior
consultation with requesting office.

-Knowledge of a large number of vendor sources as well as skill in locating
new sources of supply.

-Knowledge of common business practices as they relate to price, discounts,
deliveries, and mechanics of purchasing.

-Knowledge of basic contracting techniques in order to prepare simple service
and rental contracts.

SUPERVISORY CONTROLS:

The incumbent works under the general supervision of a higher-level supervisor
using experience and judgment in order to independently perform daily work
assignments. In the case of unusual, new, or precedent-setting situations,
supervisory assistance is available.

The incumbent independently schedules and performs daily work assignments
based on priorities.

The incumbent independently commits agency to the purchase of standard items
without prior consultation with supervisor.

GUIDELINES :

Agency regulations and state laws as well as past precedents

-A large number of commercial registers of business concerns, vendor catalogs,
agency catalogs, price lists, and public classified directories.

COMPLEXITY:

Methods used in purchasing merchandise are generally repetitive and restricted
to a few techniques; that is, informal verbal purchasing and simple formal
written contracts or requests for bids.

Judgment is often required in determining whether price, quality, or delivery
date should be given priority consideration in awarding purchase.
PURCHASING AGENT AS-1105-7: (cont 'd)

Some difficulty is encountered in determining what is to be purchased and when
it is needed. Purchasing Agents must keep abreast of the schedule of activities
and parties to take place as well as maintaining close contact with supply
personnel to be certain that all required items are available when needed.
Items purchased are primarily commercial in nature (for example, supplies,
equipment, and food). They are well advertised, readily identifiable, usually
plentiful in supply, and off-the-shelf rather than made-to-order goods.
However, on occasion, the incumbent must purchase technical items such as
parts for maintenance and overhaul of aircraft and automobilies, select cuts
of meats, and specialized liquor items (that is, wines and liqueurs).

PERSONAL CONTRACTS:

Personal contacts are with a wide variety of persons within the agency in
order to clarify or provide information on items to be purchased and to discuss
substitute items.

Contacts are with members of commercial sales organizations in order to obtain
information on items, prices, or delivery dates and to discuss price quotes
that appear out of line with previous purchases.
flenchmark 2
PLRCHASIKG AGENT AS-1105-7:

SUPERVISORY CONTROLS:

Works under general supervision of a Supervisory Purchasing Agent or other
higher-grade employee who makes general assignments and rates performance in
terms of efficiency and effectiveness of accomplishment. Work is performed
within well-defined guides that are usually appli.cable. Based on experience,
judgment, and discretion, incumbent makes decisions as to interpretation of
written guides. Supervisor is available to solve unique and unusual problems

DUTIES:

Serves as Purchasing Agent to procure any combination of the following:
supplies, equipment, food, liquor, and services. Procurement is accomplished
primarily through informal, open-market purchase methods including simple
formal solicitation of quotations and preparation of purchase order, blanket
purchase order, and purchase request. Occasionally, the incumbent is required
to use formal purchasing methods, which usually consist of providing in a
standardized format the necessary information for the purchase action. Items
purchased are usually standard commercial items, not always locally available,
and some technical items described by terminology used in the industry and
understood by the general public.

Reviews and processes requests for purchases. Determines that requests meet
procedural and regulatory requirements including fund citation and are the
appropriate price. Researches catalogs, brochures, correspondence, and other
appropriate reference material to find potential suppliers.

Determines proper and most advantageous method of purchase. Consults with
bidders, primarily by telephone, as to availability of items, price, delivery
time, and discounr. Ensures that specifications of items are adequate, complete,
and precise.

Keeps current on prices of a large number of supplies and merchandise purchased.
KotiFies requester of any appreciable price variances. Contacts vendors and
orders all foods and sundry items, office supplies, and other merchandise from
selected sources. Based on own knowledge and records, reviews party sheets
and special actjvities schedule to ensure that an adequate amount of merchandise
is available when required.
                       DoD NAF ADMINISTRATIVE SUPPORT
                            JOB-GRADING STANDARD
                           RECEPTIONIST AS-0304-0

TYPICAL DUTIES AND RESPONSIBILITIES:

Receptionists are usually located at primary points of contact or in access to
buildings or offices (for example, main public entrances), where there is a
demonstrated need to provide information, to give directions, to regulate
visitor traffic, and to conserve staff time of technical personnel.

Receptionists are primarily responsible for giving information, usually in
person but also frequently over the telephone, in response to inquiries con-
cerning the identification, location, and general responsibilities of organiza-
tions, functions, programs, activities, operations, and personnel of the
organization and offices. The work sometimes includes the scheduling of
appointments, the composition of routine requests, transmittal, and acknow-
ledgement letters and memoranda, and the performance of other clerical duties
incidental to the Receptionist ' s function.

Although inquiries cannot always be anticipated, the kinds of questions most
often asked depend primarily on the nature, variety, and objectives of the
programs that the organization or office admin'sters, the major interests of
its principal clientele, and the purpose for which the position was established.
Although the Receptionist covered by this standard is required to give reasonable
attention to details surrounding personal visits, the Receptionist is not
required to perform the type of duties inherent in secretarial positions.

The work usually requires the maintenance of up-to-date locator records and
directories, building layouts, and other similar guides and frequently includes
the maintenance of records of visitors and inquiries.

Public contact responsibility is especially important in Receptionist positions.
The Receptionist frequently is the first, and sometimes the only, point of
contact in an organization or office, and is required to receive calls and
visitors courteously, ask pertinent questions (if necessary) tactfully, and
give information and directions clearly.

Incumbents of these positions may also perform minor clerical duties as required.
RECEPTIONIST AS-0304-3:

P o s i t i o n s c l a s s i f i a b l e a t t h i s l e v e l have t h e f o l l o w i n g c h a r a c t e r i s t i c s :

      -The i n q u i r i e s r e c e i v e d and i n f o r m a t i o n g i v e n a r e c o n s i s t e n t l y r o u t i n e
and r e p e t i t i v e , s i m p l e and s p e c i f i c , and u s u a l l y r e l a t e t o o f f i c e l o c a t i o n s
and numbers, t e l e p h o n e e x t e n s i o n s , and names and l o c a t i o n s of key p e r s o n n e l ,
and o t h e r s i m i l a r l y r e a d i l y a v a i l a b l e and uncomplicated f a c t u a l i n f o r m a t i o n .

          - 0 r d i n a r i l p t h e o r g a n i z a t i o n o r o f f i c e s e r v e d has few o r g a n i z a t i o n a l
segments, e l e m e n t s , o r program u n i t s , and t h e number of key p e r s o n n e l and
o f f i c i a l s served i s comparatively small.

          -The u n i t o r u n i t s s e r v e d a r e of r e l a t i v e l y s t a b l e o r g a n i z a t i o n , having
s o few o r such minor r e o r g a n i z a t i o n s o r changes a s t o have l i t t l e o r no e f f e c t
on i n d i v i d u a l R e c e p t i o n i s t a c t i v i t i e s ( t h a t i s , o n l y o c c a s i o n a l l y a r e t h e r e
r e l o c a t i o n s of o f f i c e s o r changing of t e l e p h o n e numbers, o f f i c e l o c a t i o n s , and
key p e r s o n n e l . )

        -The o f f i c e s and b u i l d i n g s s e r v e d a r e s o l a i d o u t a s t o c r e a t e no problems
o r few minor ones i n d i r e c t i n g v i s i t o r s and p r o v i d i n g i n f o r m a t i o n on t h e l o c a -
t i o n and d i s p e r s i o n of a c t i v i t i e s o r p e r s o n n e l .

The knowledges, a b i l i t i e s , s k i l l s , and o t h e r q u a l i t i e s r e q u i r e d a t t h i s l e v e l
a r e a working knowledge of t h e o r g a n i z a t i o n o r o f f i c e s e r v e d and some under-
s t a n d i n g of i t s a c t i v i t i e s and f u n c t i o n s ; an a b i l i t y t o u n d e r s t a n d , u s e , and
m a i n t a i n d i r e c t o r i e s , p e r s o n n e l l i s t s and o t h e r g u i d e s and r e f e r e n c e s ; a good
s p e a k i n g v o i c e ; a normal d e g r e e of t a c t and c o u r t e s y i n p u b l i c c o n t a c t s ; and a
r e t e n t i v e mind.

RECEPTIONIST 8 5 - 0 3 0 4 - 4 :

P o s i t i o n s c l a s s i f i a b l e a t t h i s l e v e l have t h e f o l l o w i n g c h a r a c t e r i s t i c s :

S i t u a t i o n I:

          -The i n q u i r i e s r e c e i v e d and t h e i n f o r m a t i o n g i v e n v a r y and a r e f r e q u e n t l y
r o u t i n e and r e c u r r e n t , b u t i n many c a s e s c o n s i s t e n t l y r e q u i r e development
t h r o u g h q u e s t i o n i n g of t h e e x a c t n a t u r e of t h e i n q u i r y and t h e f o l l o w i n g
through on i n q u i r i e s which a r e i n d e f i n i t e , u n c e r t a i n , o r i n a c c u r a t e l y s t a t e d ,
on t h e b a s i s of t h e n a t u r e of i n q u i r i e s and t h e judgment of t h e R e c e p t i o n i s t
i n individual cases.

     -Ordinarily, t h e o f f i c e o r organization served has s e v e r a l elements,
segments, o r program u n i t s , and t h e number of key p e r s o n n e l and o f f i c i a l s
served is r e l a t i v e l y large.

          -There a r e o c c a s i o n a l r e o r g a n i z a t i o n s and changes r e q u i r i n g few o r minor
a d j u s t m e n t s i n i n d i v i d u a l i n f o r m a t i o n c l e r i c a l a c t i v i t i e s and s e r v i c e s o r
c r e a t i n g few o r minor r e c u r r e n t problems i n t h e d i r e c t i o n of v i s i t o r s and
p r o v i s i o n of i n f o r m a t i o n ; o r , when f r e q u e n t major changes and r e o r g a n i z a t i o n s .
RECEPTIONIST AS-0304-4: (cont 'd)

occur, they do not have a significant effect on individual receptionist activi-
ties, do not requlre continuing adjustments in records or services and do not
present significant problems in the direction of visitors and provision of
information. For example, there are only occasional large-scale movements of
personnel or offices with attendant changes in phone numbers, room numbers,
and ke.y personnel.

     -The offices and buildings served are so laid out as to create recurring
problems of relatively substantial difficulty in the direction of visitors and
the location of functions and personnel.

Situation I1 :

     -The inqilirles received and the information given are consistently routine
and repetitive, largely related to office locations, telephone extensions, and
names and locations oT key personnel.

     -Ordinarily, the organization served has numerous and extensive organiza-
tional segments, elements, or program units, and the number of key officials
and personnel served is very large.

     -Frequent and extensive changes and reorgmizations occur, involving
relatively large-scale movements of functions and personnel and presenting
major or continuing problems in directing visitors, providing information, and
adjusting information receptionist services.

     -The offices and bulldings served are so laid out as to create relative11
major problems in directing visitors and providing information.

The knowledges, abilities, skills, and other qualities required at this level
are a general knowledge of the organization or office served and a good knowledge
of the location of organizational units, functions, and key personnel; as
                              -

required by the work situation, a familiarity with the nature and availability
of publications, forms, and other general informational material distributed
by the organization; an ability to understand, use, and maintain directories,
personnel lists, and other guides and references; a speaking voice of pleasing
quality and clear enunciation; a degree of tact, courtesy, poise, alertness,
                                                        .  -

and good judgment, which are needed-in carrying on public contacts of a relatively
routine, factually centered nature; and a retentive mind.

RECEPTIONIST A S - 0 3 0 4 - 5 :

Positions are classifiable at this level when

     -the inquiries received and information given vary widely, include the
range and variety of inquiries and information characteristic of lower levels,
but in a majority of cases consistently require the explanation in general
terms of functions of the ornanization served, to distinguish for visitors and
                            -
callers among and between functions related to the subject of the inquiry, or

                                                                                     a
a   RECEPTIONIST A S - 0 3 0 4 - 5 :           (cont'd)

    t o r e s o l v e c o n f u s i o n s u r r o u n d i n g t h e i n q u i r y ; t h e e v a l u a t i o n of i n q u i r i e s i n
    o r d e r t o p r o v i d e t h e most u s e f u l and a p p r o p r i a t e i n f o r m a t i o n a p p l i c a b l e t o t h e
    n a t u r e and s u b j e c t of t h e i n q u i r y ; and t h e r e s o l u t i o n , by p e r s o n a l i n q u i r y , of
    inconsistencies i n available information.

         - o r d i n a r i l y , t h e o r g a n i z a t i o n s e r v e d has numerous and e x t e n s i v e e l e m e n t s ,
    segments, o r program u n i t s and t h e number of key p e r s o n n e l and o f f i c i a l s
    served is very large.

              - f r e q u e n t and e x t e n s i v e changes and r e o r g a n i z a t i o n s o c c u r , i n v o l v i n g
    l a r g e - s c a l e changes i n f u n c t i o n s , r e l o c a t i o n s of p e r s o n n e l , and movement of
    o f f i c e s , c r e a t i n g major and c o n t i n u i n g problems i n d i r e c t i n g v i s i t o r s and
    p r o v i d i n g i n f o r m a t i o n , a d j u s t i n g i n f o r m a t i o n r e c e p t i o n i s t s e r v i c e s , and main-
    taining records.

         -the o f f i c e s o r buildings served a r e so l a i d out as t o c r e a t e r e l a t i v e l y
    major problems i n d i r e c t i n g v i s i t o r s and l o c a t i n g f u n c t i o n s and p e r s o n n e l .
                        DoD NAF ADMINISTRATIVE SUPPORT
                             JOB-GRADING STANDARD
                   SAFETY AND SECURITY TECHNlCIAN AS-0085-7

EXCLUSIONS:

-Positions of security guards, gate guards, identification checkers, exchange
detectives, and others which enforce physical security controls but do not
also include responsibility for determining the propriety of documentation;
evaluation of internal controls; applying a knowledge of commercial and other
shipping forms, procedures and regulations peculiar to the processing of
merchandise; or for the use of merchandise accountability control records and
procedures.

-Positions in which the primary responsibility is the maintenance of physical
security or traffic control.

Physical security work and Safety and Security Technician work differ in
several respects. Safety and Security Technicians are involved in the develop-
ment or application of loss prevention methods, procedures, records, reports,
and forms used to ensure that all merchandise received, stored, and shipped is
adequately controlled, secured, and accounted for and all documentation is
properly processed. The knowledges and abilities required are different from
those requ~redstrictly for enforcement of physical s~curityor traffic control,
normally conducted by security and gate guards or identification checkers.

OCCUPATIONAL INFORI\lATION:

The incumbent assists management in the safeguarding of large amounts of both
fixed and transient assets through continual surveillance to detect theft or
other illegal or dishonest acts. The incumbent establishes and implements an
effective safety and security program, designed to promote employee safety and
health, deter acts of dishonesty, accidental injury, and maintain internal
controls.

Safety and Security Technicians look for and report on unsafe mechanical and
physical conditions and work practices bordering on carelessness or negligence
that may involve injury to persons or damage to property, or both.

Security work is performed in connection with the receipt, storage, and shipment
of merchandise and fixed assets. The processing of merchandise may include
the review of documentation involved to determine its validity, accuracy, and
proper handling.

Safety and Security Technicians prepare reports pertaining to incidents and
accidents; gather facts and evidence on incidents involving dishonest acts;
and maintain close liaison with supporting law enforcement and fire and safety
officials to ensure appropriate actions.
SAFETY AND SECURITY TECHNICIAN AS-0085-7:   (cont'd)

EVALUATION CRITERIA:

Some of the criteria considered pertinent in the evaluation of duties and
responsibilities outlined in this standard are considered below:

Nature and degree of potential hazard or risk to property by theft, improper
handling, or neglect; to employees through improper use of equipment and
safety procedures; or to the Safety and Security Technician himself during the
enforcement of security measures.

Nature and variety of security devices, regulations, guidelines and emergency
procedures available that the Safety and Security Technician must control and
enforce and the amount of judgment in applying these regulations and guidelines.

The extent of supervision immediately available; the impact of decisions and
commitments made (for example, decisions result in improvement of safety
procedures); and the frequency of reports and documentation required (for
example, daily reports versus weekly or monthly reports) are all significant
in the determination of the proper grade level.

Although only one grade level is described, positions that fall below the
levels of the functions and responsibilities contained in the standard or
positions established to provide on-the-job training shall be classified at
less than the AS-7 level.

With a minimum amount of supervision, Safety and Security Technicians maintain
continual surveillance to detect or prevent illegal or dishonest or unsafe
acts. They attempt to identify situations that are conducive to loss and
individuals who are suspected of illegal or dishonest acts.

Safety and Security Technicians patrol buildings and grounds on foot or by
vehicle to detect and investigate abnormal situations and conditions. They
maintain continual surveillance over the areas being protected, noting the
movement of persons, vehicles, and material. They immediately investigate
abnormal situations and conditions (for example, a broken window, an unlocked
door, power failure in a warehouse area, a speeding vehicle, or an abandoned
vehicle). They scrutinize the movements and activities of suspicious persons,
and, if necessary, detain such persons and notify installation security personnel.

Incumbents routinely

     -review receiving, storage, and shipping operations to ensure proper
documentation control.

     -review internal and external security controls.

     -identify safety and fire hazards.

     -detect pilferage or collusion.

      -conduct safety and security surveys and recommend appropriate corrective
act ion.
SAFETY AND SECURITY TECHNICIAN AS-0085-7:                            (cont'd)

     - p r e p a r e i n c i d e n t and a c c i d e n t r e p o r t s f o r l o s s e s r e s u l t i n g from t h e f t o r
injury.

     - i n v e s t i g a t e i n c i d e n t s and a c c i d e n t s and recommend c o r r e c t i v e a c t i o n s t o
prevent recurrence.

      -monitor e l e c t r o n i c s u r v e i l l a n c e d e v i c e s t o e v a l u a t e i n t e r n a l c o n t r o l s
and d e t e c t d i s h o n e s t o r u n s a f e a c t s .

          - g a t h e r evidence t o s u p p o r t l e g a l a c t i o n a s w e l l a s , when n e c e s s a r y ,
t e s t i f y i n h e a r i n g s and c o u r t a c t i o n s .

AVAILABLE GUIDELINES AND INSTRUCTION:

E x t e n s i v e guides i n t h e form of i n s t r u c t i o n s , r e g u l a t i o n s , manuals, and p r e c e -
d e n t s a r e a p p l i e d . The guides and precedents f o r s u b s t a n t i v e m a t t e r s (such a s
Occupational S a f e t y and Health A d m i n i s t r a t i o n (OSHA)) a r e i n t h e form of
s t a n d a r d s , r u l e s , and p r i n c i p l e s t h a t a r e n o t s p e c i f i c and d e t a i l e d , and
r e q u i r e c o n s i d e r a b l e i n t e r p r e t a t i o n and a d a p t a t i o n . Extensive review may b e
                                                        SA
n e c e s s a r y t o l o c a t e e x i s t i n g O H guides o r t o v e r i f y t h a t no precedent i s
a v a i l a b l e . Guides and i n s t r u c t i o n s p e r t a i n i n g t o i n t e r n a l s e c u r i t y document
flow, s t o r a g e , s h i p p i n g , and r e c e i v i n g a r e provided, b u t must be c o n t i n u a l l y
reviewed and adapted t o l o s s p r e v e n t i o n o p e r a t i o n s .

P o s i t i o n s a t t h i s grade l e v e l r e q u i r e a good understanding of t h e e x i s t i n g
o p e r a t i o n s a s w e l l a s t h e c a p a b i l i t i e s of i n d u s t r i a l machinery and u s u a l l y
involve u s e of s p e c i a l i z e d terminology o r a body of l o s s p r e v e n t i o n p r i n c i p l e s
and concepts. I n o r d e r t o achieve t h i s e x p e r t i s e i n both t h e s a f e t y and
s e c u r i t y a r e a s , a p e r i o d of o n - t h e - j o b e x p e r i e n c e , t r a i n i n g , o r development
ranging from s e v e r a l months t o approximately 1 y e a r is r e q u i r e d .
                        DoD NAF ADMINSITRATIVE SUPPORT
                             JOB-GRADING STANDARD
                              SECRETARY AS-0318-0

EXCLUSIONS:

-Positions involving typing, stenographic, clerical, or general office duties
not performed in the capacity of a supervisor's personal assistant.

-Clerical or administrative positions in which the primary duties are identi-
fied with an established subject matter series such as Statistical Clerk and
Personnel Clerk.

-Positions that involve decisionmaking in regard to policy and program ques-
tions in the area for which the supervisor has responsibility.

SECRETARY AS-0318-6:

Under general supervision, the incumbent serves as Secretary to the head of an
organization performing a variety of responsible clerical duties involving use
of judgment, experience, and discretion. The supervisor has responsibility
for a portion of a program and serves as the head of a small organization that
may be organized into units. Management and administration is not complicated,
and procedural controls are not extensive.

DUTIES AND RESPONSIBILITIES:

-Receives, logs, and routes incoming mail, maintaining necessary suspense con-
trols. Reviews outgoing correspondence for correctness of format, spelling,
grammar, addresses, and enclosures.

-May take and transcribe dictation of a difficult nature involving a varied
vocabulary and frequent use of technical terminology or other unusual words or
expressions. Determines correct format and routing of correspondence.

-Types correspondence, reports, and other materials from rough drafts, including
statistical and financial data. Composes correspondence from supervisor's
brief verbal or written instructions.

-Answers incoming telephone calls and supplies requested information from own
knowledge or office files, or refers callers to appropriate sources.

-Makes tentative appointments for supervisor; arranges staff meetings as
required.

-Maintains, on a current basis, various alphabetical and subject matter files,
regulations, manuals, and directives. Posts changes thereto as required.
Compiles files for narrative or statistical reports from general instructions.
SECRETARY AS-0318-6: (cont'd)

-Files and processes various documents relating to the substantive program of
the organization.

-Furnishes, as required, information and guidance to clerical employees of
lower grade regarding proper procedures for the preparation of correspondence.

SECRETARY AS-0318-7:

Under general supervision, serves as Secretary to the head of an organization
performing secretarial and administra-tivcduries requiring a substantial
level of judgment, experience, and discretion. Actively participates in the
organization's substantive programs. The supervisor heads an organization
having a technical and professional staff or having a large number of hourly
paid employees. Usually the organization is divided into units. Management
and administration is exercised through subordinate supervisors and is charac-
terized by formal procedures and controls.

DUTIES BYD RESPONSTBILITIES:

-Receives incoming correspondence; composes routine correspondence; initiates
replies to routine matters; and refers other inquiries to appropriate staff
members or supervisor. Maintains suspense file for specific queries and for
correspondence requiring special followup. Disseminates requests for informa-
tion from and to activities and consolidates replies for transmittal to
requesting office.

-May take and transcribe complex dictation with varied vocabulary and technical
terminology. Performs responsible typing functions to include draft reports
of field visits, conference resolutions and recapitulations, staff minutes,
and correspondence of a confidential or sensitive nature.

-Reviews outgoing correspondence prepared by staff members for the supervisor's
signature. Assures proper presentation, neatness, completeness, and adherence
to current regulations and procedures.

-Collects iniormation, data, and documentation pertaining to major problem
areas from staff members and prepares briefing folders with relevant facts
required by supervisor to discuss and resolve problem situations.

-Prepares conference books and related documentation for meetings and takes
minutes of meetings.

-Receives and refers telephone calls and visitors. Provides general information
and answers questions pertaining to routine matters. Makes arrangements for
appointments and conferences.

-Arranges travel accommodations and reservations for supervisor and keeps him
informed on major developments while absent from the office. Types travel
orders, expense vouchers, and travel requests for visiting personnel.

-Maintains official files and pertinent publications on a current basis
                       DoD NAF ADMINISTRATIVE SUPPORT
                            JOB-GRADING STANDARD
                          SHIPMENT CLERK 85-2134-0

SHIPMENT CLERK AS-2134-4:

NATURE AND VARIETY OF WORK:

Work consists of a series of procedural and substantive steps that vary in
nature and sequence because of the variations in the particular characteristics
of each case or transaction.

Typical assignments may include maintenance of transportation regulation
files, including determining impact of revisions upon routing; purchase order
review, with responsibility to make corrections and annotations, as required;
receipt and preparation of replies to status requests pertaining to purchase
orders and related shipping documents; the coding, preparation, and distribu-
tion of shipping labels; the screening of vendor invoices and bills of lading;
and the preparation of statistical reports.

NATURE OF SUPERVISORY CONTROL EXERCISED OVER THE WORK:

Work involving procedural matters is routinely subject to general administra-
tive and technical review. Any assignment dealing with substantive clerical
matters receives close technical review.

AVAILABLE GUIDELINES AND INSTRUCTIOXS:

Numerous guides, instructions, regulations, manuals, and precedents are applied.
The guides and precedents cover procedural and substantive matters and are in
the form of regulations, policies, and precedents applicable to problems that
are rather clearly within the coverage of the guides, but that require some
adaptation and interpretation of the guides. Extensive searching may be
necessary to locate the guide applicable to a specific substantive problem.
This grade level is characterized by significant problems in deciding among
several applicable precedents or guides.

SUBJECT MATTER AND PROCEDURAL KYOWLEDGE REQUIRED:

Subject matter knowledges are nonsubstantive in nature (of a general body of
knowledge of an academic area; of the organization's programs and operations;
or of a body of principles and concepts) and are in addition to the required
knowledge of procedures, regulations, guides, and instructions.
SHIPYENT CLERK AS-2134-5 :

NATURE AND VARIETY O WORK:
                    F

Assignments r e q u i r e a good knowledge of o r g a n i z a t i o n t r a n s p o r t a t i o n p o l i c i e s
and d i r e c t i v e s and sound judgment i n t h e a p p l i c a t i o n of governing d i r e c t i v e s
The work c o n s i s t s of complex, s u b s t a n t i v e c l e r i c a l t r a n s a c t i o n s i n v o l v i n g
w i d e l y v a r y i n g p r o c e d u r e s and s t e p s .

T y p i c a l assignments may i n c l u d e

          - r e c e i v i n g , r e v i e w i n g , and accomplishing a u t h o r i z n t i o n r e q u i r e m e n t s f o r
a l l t r a n s p o r t a t i o n and s t o r a g e o f household -
                                                    -                          goods and p e r s o n a l e f f e c t s f o r
o r g a n i z a t i o n p e r s o n n e l ; r e c e i v i n g and reviewiug t r a v e l o r d e r s and r o u t i n e
r e q u e s t s p r e s e n t e d by incoming and o u ~ g o i n gp e r s o n n e l t o d e t e r m i n e s h i p p i n g
and s t o r a g e e n t i t l e m e m t s f o r household goods; f u r n i s h i n g guidance and a s s i s t a n c e
r e g a r d i n g p a c k i n g , c r a t i n g , d r a y a g e , s t o r a g e , t r a n s p o r t a t i o n , and h a n d l i n g of
household goods and p e r s o n a l e f f e c t s ; d e t e r m i n i n g auLhorized t r a n s p o r t a t i o n
s e r v i c e s and a r r a n g i n g w i t h commercial c a r r i e r s and c o n t r a c t o r s f o r r o u t i n e
s e r v i c e s ; p r e p a r i n g t r a n s p o r t a t i o n documents on o v e r s e a s s l ~ i p m e n t sof household
goods and p e r s o n a l e f f e c t s ; and p r o c e s s i n g r e q u e s t s and a p p l i c a t i o n s f o r t h e
t r a n s p o r t a t i o n and s t o r a g e of household goods and p e r s o n a l e f f e c t s .

          - d e v e l o p i n g , a s s e m b l i n g , and m a i n t a i n i n g s t a t i s t i c s and r e c o r d s , e . g . ,
s h i p p i n g , tonnage, d i s t r i b u t i o n , and t r a f f i c f l o w , f o r use. i n t h e a n a l y s i s of
t r a n s p o r t a t i o n movements and t h e n e g o t i a t i o n of imp]-oved c a r r i e r s e r v i c e and
r a t e adjustments.

          - m a i n t a i n i n g r e c o r d c o n t r o l systems which reflect t h e d i s p o s i t i o n o r
s t a t u s of shipment a c t i o n s .

NATURE O SUPERVISORY CONTROL EXERCISED OVER THE \KIRK:
        F

S u b s t a n t i v e work i s s u b j e c t t o a d m i n i s t r a t i v e and t e c h n i c a l r e v i e w , which
g e n e r a l l y i n c l u d e s a t l e a s t p e r i o d i c s p o t - c h e c k s on a d a i l y b a s i s t o e n s u r e
observarice of i n s t r u c t i o n s .

AVAILABLE GUIDELINES AND INSTRUCTIONS:

The p o s i t i o n may r e q u i r e s u b s t a n t i v e knowledge i n which t h e incumbent i s
r e s p o n s i b l e f o r accomplishing work r e q u i r i n g an e x t e n s i v e s e a r c h t o l o c a t e
p r e c e d e n t s t o be used a s g u i d e l i n e s and f o r s e l e c t i n g t h e most a p p r o p r i a t e
p r e c e d e n t . The incumbent must d e t e r m i n e what p r e c e d e n t s e t s f o r t h t h e proper
p r i n c i p l e t o b e a p p l i e d i n each problem c a s e .

SUBJECT MATTER AND PROCEDURAL KNOWLEDGE REQUIRED:

S u b j e c t m a t t e r background must e n a b l e t h e incumbent t o u s e a wide v a r i e t y of
r e f e r e n c e books on a r e g u l a r b a s i s .
SHIPMENT CLERK AS-2134-6:

NATURE AND VARIETY OF WORK:

Work c o n s i s t s of a s e r i e s of e x t e n s i v e p r o c e d u r a l and s u b s t a n t i v e s t e p s t h a t
v a r y i n n a t u r e and sequence because of t h e v a r i a t i o n i n t h e p a r t i c u l a r c h a r a c -
t e r i s t i c s of each c a s e o r t r a n s a c t i o n .

T y p i c a l assignments may i n c l u d e

          - p r o c e s s i n g c l a i m s a g a i n s t vendors, p o r t s , o r c a r r i e r s p e r t a i n i n g t o t h e
procurement of merchandise, equipment, o r s u p p l i e s ; and m a i n t a i n i n g followup
t o e n s u r e prompt f i n a l i z a t i o n of c l a i m a c t i o n ; p r e p a r i n g a c t i o n correspondence
a g a i n s t vendors f o r c o r r e c t i o n of marking, documentation and s h i p p i n g d i s c r e p -
a n c i e s r e p o r t e d by c a r r i e r s , o r p o r t s and i n s p e c t o r s ; and i s s u i n g c l a i m s
documentation t o r e c o v e r r e p a c k i n g c o s t s from vendors and m a i n t a i n i n g followup
t o e n s u r e compliance, and compiling a v a r i e t y of s t a t i s t i c a l r e p o r t s c o n c e r n i n g
c l a i m s , p a c k i n g of c a r g o by commercial p a c k e r s , and o t h e r r e l a t e d d a t a r e q u i r e d
f o r s p e c i a l p r o j e c t s and s t u d i e s .

         - r e v i e w i n g , a n a l y z i n g , and d e v e l o p i n g s t a t i s t i c a l d a t a c o n c e r n i n g tonnage,
c a r g o , t r a f f i c p a t t e r n s , and v e h i c l e u t i l i z a t i o n .

     - r e c e i v i n g and s c r e e n i n g shipment s t a t u s i n q u i r i e s and d e t e r m i n i n g appro-
priate action.

NATURE OF SUPERVISORY CONTROL EXERCISED OVER WORK:
Work i s performed s u b j e c t t o g e n e r a l a d m i n i s t r a t i v e review. T e c h n i c a l review
c o n s i s t s of o c c a s i o n a l c u r s o r y s p o t - c h e c k s of completed a c t i o n s . The incumbent
i s judged p r i m a r i l y on t h e a b i l i t y t o complete t h e work promptly and t o indepen-
d e n t l y s o l v e unusual and d i f f i c u l t problems.

AVAILABLE GUIDELINES AND INSTRUCTIONS:
The Shipment C l e r k a t t h i s l e v e l must have a good knowledge of p r e c e d e n t
a c t i o n s and of l e s s f r e q u e n t l y used p o l i c i e s and r e g u l a t i o n s a s r e f l e c t e d i n
t h e incumbent's a b i l i t y t o t a k e p r o p e r a c t i o n on d i f f i c u l t t r a n s a c t i o n s . I n
a d d i t i o n , t h e incumbent must be f a m i l i a r w i t h t h e work of t h e e n t i r e work
unit.

SUBJECT MATTER AND PROCEDURAL KNOWLEDGE REQUIRED:
The body of s u b j e c t m a t t e r knowledge a p p l i e d i s s i m i l a r i n n a t u r e t o t h a t a t
t h e n e x t lower g r a d e l e v e l b u t i s more e x t e n s i v e and complex. A knowledge and
u n d e r s t a n d i n g of t h e s u b j e c t m a t t e r involved i s r e q u i r e d t o e n a b l e t h e incum-
b e n t t o u n d e r s t a n d and u s e t h e t e c h n i c a l terminology i n v o l v e d i n t r a n s p o r t a -
t i o n work.
SHIPMENT CLERK 88-2134-7:

NATURE AND VARIETY OF WORK:

Work requires the coordination of a series of extensive procedural and sub-
stantive steps that vary in nature and sequence because of the variations in
the particular characteristics of each case or transaction.

Typical assignments may include

     -maintaining required statistical data for the control and analysis of
supplies and equipment destined for overseas shipment.

     -reviewing purchase orders for consistency and completeness of data as to
Free On Board (FOB) terms, packing, weight, proper commodity classification,
and water commodity code.

     -auditing freight charges of airlines, express companies, freight forwarders,
railroads, and trucking companies; and referring to published tariff schedules
and checking propriety of classification, carrier mode utilized, and routing
of shipment.

NATURE OF SUPERVISORY CONTROL EXERCISED OVER THE WORK:

At this level, there is virtually no technical review of procedural assignments,
but there is general review of substantive nonroutine clerical assignments.

AVAILABLE GUIDELINES AND INSTRUCTIONS:

The Shipment Clerk at this level must have a comprehensive knowledge of precedent
actions and pertinent rules and regulations. Administrative decisions are
made pertaining to action to be taken on very difficult transactions by applying
experienced judgment and broad knowledge of all phases of transportation.

SUBJECT-MATTER AND PROCEDURAL KKOWLEDGE REQUIRED:

The body of subject matter knowledge required is extensive and complex as it
relates to all functions of transportation. The incumbent is familiar with
the work done in the different work units as the incumbent frequently provides
assistance in various specialized functions. This support-type work is limited
to technical administrative functions only as it relates to the incumbent's
own work.
                        DoD NAF ADMIKISTRATTVE SUPPORT
                             JOB-CRADIKG STANDARD
                          STATISTICAL CLERK AS-1531-0

STATISTICAL CLERK 88-1531-5:

NATURE AND VARIETY OF IJORK:

Assignments are of a recurrent nature, usually on a continuing workflow basis,
and are concerned with a small number of statistical items, with little or no
variation in the kinds and types of items or in the way they are reported on;
the instructions and procedures used are limited and well standardized, as are
thc sequences of statistical operations.

Basic reporting practices are well established, with little or no variation
from one reporting period to another; the classifications and definitions of
items reported on are well defined, are easily applied, and do not vary.

Source data forms are few in number, are limited in variety and purpose, have
been in standard use over a long period of time, are constant in format and
content, and reqxire only straight arithmetical cross-checking of parts to
determine consistency of statistical data reported.

Searching of primary and secondary sources is based on specific and well-
defined instructions from the supervisor and requires the location and abstrac-
tion of data are usually readily identifiable and directly comparable on the
basis of subject, unit or item classification, and time period.

Patterns for compilations or tabulations are standardized, well established,
and relatively simple in format, design, content, specifications, elements,
details, and purpose.

SUPERVISORY CONTROL EXERCISED OVER THE WORK:

The supervisor gives specific oral or written instructions with assignments,
indicating the desired form in which the data are to be presented, the sources
of figures and information, the computations to be used, and procedures to be
followed. Spot-checks are made during assignments to assure that instructions
are being followed. Review is usually made of completed assignments to check
accuracy of computations, adherence to instructions for form and method of
presentation, and neatness and general acceptability.

GUIDELINES FOR PERFORMANCE OF WORK:

Guidelines available for the performance of work are applicable to all assign-
ments at this level.
STATISTICAL CLERK AS-1531-5 :                      ( c o n t Id)

PERSON-TO-PERSON WORK RELATIOXSHIPS:

Work r e l a t i o n s h i p s a r e maintained w i t h o t h e r S t a t i s t i c a l C l e r k s o r c l e r i c a l
p e r s o n n e l f o r t h e purpose of v e r i f y i n g , c h e c k i n g , o r p r o o f i n g completed work,
of s e c u r i n g f i g u r e s o r d a t a n e c e s s a r y i n t h e a s s i g n m e n t s , o r of c a r r y i n g o u t
j o i n t assignments.

STATISTICAL CLERK AS-1531-6:

NATURE AND VARIETY O WORK:
                    F

Assignments normally a r e of s u f f i c i e n t v a r i e t y o v e r a p e r i o d of t i m e t o r e q u i r e
t h e c y c l i c a l o r n o n c y c l i c a l a p p l i c a t i o n of one comprehensive body o r s e v e r a l
b o d i e s of d i f f e r e n t , and somewhat r e l a t e d , i n s t r u c t i o n s and p r o c e d u r e s i n
c a r r y i n g t h r o u g h p r o c e s s e s and o p e r a t i o n s i n t h e completion of assignments;
t h e sequence of o p e r a t i o n s may v a r y from one assignment t o a n o t h e r ; o r , from
t i m e t o ti-me, a l t h o u g h t h e b a s i c r e p o r t i n g form and t h e purpose remain t h e
same, new items may be i n t r o d u c e d w i t h o r w i t h o u t t h e d e l e t i o n of some o t h e r
it ems .

B a s i c r e p o r t i n g p r a c t i c e s vary somewhat from one p e r i o d t o a n o t h e r , o r w i t h i n
one r e p o r t i n g p e r i o d v a r y somewhat among o f f i c e s of o r i g i n o r r e s p o n d e n t s ; and
c l a s s i f i c a t i o n s and d e f i n i t i o n s a r e f a i r l y w e l l s t a n d a r d i z e d b u t a r e s u b-i e c t
t o some change from time t o t i m e .

Source d a t a forms a r e n o t c o n s i s t e n t l y uniform a s t o number. purpose. o r d a t a. - A


o r i t e m c o n t e n t ; and may be r e v i s e d from t i m e t o t i m e t o r e f l e c t new r e g u l a t i o n s ,
changes i n t h e c h a r a c t e r of r e p o r t i n g s o u r c e s , m o d i f i c a t i o n s i n s t a t i s t i c a l
procedures o r o p e r a t i o n s , o r r e l a t e d reasons.

S e a r c h i n g of primary and secondary s o u r c e s is based on g e n e r a l i n s t r u c t i o n s
from t h e s u p e r v i s o r and r e q u i r e s t h e l o c a t i o n and adjustment of d a t a from
r e a d i l y a v a i l a b l e s o u r c e s ; t h e d a t a may r e q u i r e some c o n v e r s i o n , a d j u s t m e n t ,
and reworking a s d i r e c t e d by t h e s u p e r v i s o r .

Computations of s t a t i s t i c a l measures a r e c h a r a c t e r i z e d by t h e f o l l o w i n g :

        -Most measurements r e q u i r e s i m u l t a n e o u s c o n s i d e r a t i o n of d i f f e r e n t v a l u e s .

          - I n i t i a l i n s t r u c t i o n s and p r o c e d u r e s a r e p r e s c r i b e d f o r t h e a p p l i c a t i o n
of a l i m i t e d s e t of s t a t i s t i c a l measures b u t a r e n o t reduced t o a worksheet
format showing s p e c i f i c o p e r a t i o n s when t h e same t y p e of c a l c u l a t i o n must be
a p p l i e d t o d i f f e r e n t v a r i a b l e s , numerous c l a s s e s , o r o t h e r frequency d i s t r i b u -
t ions.

SUPERVISDRY CONTROL EXERCISED OVER THE WORK:

The incumbent works under t h e d i r e c t i o n of a s u p e r v i s o r who makes assignments
on a day-to-day b a s i s o r c o n t r o l s assignments on a c o n t i n u i n g b a s i s .
STATISTICAL CLERK 88-1531-6: (cont'd)

Spot-checks are occasionally made of work in progress.

The supervisor is available for guidance and advice on problems not covered by
instructions .

Completed assignments are reviewed for adherence to instructions and accept-
ability.

GUIDELINES FOR PERFORflAKCE OF THE WORK:

Guides have general application in all instances, but require adaptation from
time to time in determining appropriate order or sequence of operations or steps
necessary to the completion of the assignments.

PERSON-TO-PERSON WORK RELATIONSHIPS:

With other Statistical Clerks or clerical personnel to check, proof, or compare
completed work, to secure figures or data necessary in the assignments, or to
carry out assignments.

STATISTICAL CLERK 85-1531-7:

NATURE AND VARIETY OF VORK:

Positions at this grade level are characterized by the performance (individually
or with the assistance of one or two Statistical Clerks in a lower grade) or
work of a level where most, but not necessarily all, of the assignments are
typically represented by the following:

     -Assignments frequently are of a nonrecurrent nature, involve application
of standard, general, or specific instructions, but require the working out of
specific methods, procedures, steps, and sequences of operations applicable to
the assignments and to the individual problems encountered as the work pro-
gresses.

     -Basic reporting practices require that the incumbent standardize data
according to established rules and personal knowledge of the subject matter
field and the form of presentation; recognize interchangeability and duplica-
tion of data in reporting forms and in tabulations; and examine results or
deviations from accustomed patterns.

     -Source data forms often vary in format, purpose, and content from one
assignment to another depending upon desired statistical treatment of the
data; and frequently require detailed cross-checking of parts to determine.
interrelationships or consistency of reported data or final tabulations.

     -Searching of primary and secondary source data usually requires the
preliminary evaluation of the currency, pertinency, and usability of selected
data; searching occasionally requires location from readily available sources
but usually involves data which in themselves are not directly comparable or
STATISTICAL CLERK AS-1531-7:    (cont Id)

completely identifiable in their original form and 1-equire conversion, adjust-
ment, and refinement.

     -Patterns for compilation or tabula~ionsmust frequently be developed for
individual assignments to accommodate the scope of coverage, detailed treatment
required, and end use of the data.

     -Computations of statistical lneasures arc characterized by a minimum
amount of instruction in the use of    limited varlety of statistical processes
in which the incumbent is expected to carry out a substantial part of the
complete process involved.

SUPERVISORY CONTROL EXERCISED OVER THE WORK:

The incumbent w r k s under the direction of a supervisor who makes initial
assignments and gives general instructions as to the purpose of the assignment,
form of presentation, and its ultimate objectives.

The supervisor provides guidance, as requested, on such points as interchange-
ability of data, transmutation of units, and conversions during the progress
of assignments and reviews completed work for logic, adequacy, completeness,
and form of presentation.

Work is reviewed for application of proper techni q u s s , consistency, adequacy
of coverage, and conformity with procedures.

GUIDELIYES FOR PERTORYAXCE OF THE WORK:

Guidelines available at this level are either general in nature or consist of
a variety of basic procedures, instructions, and reporting practices; the
incumbent determines how to apply working details.

RECOM?fENDATIONS, DECISIONS, COYYITHENTS, AKD COYCLUSIOKS:

The employee, subject to supervisory approval, is responsible for decisions
made in solving questions of doubtful or unreasonable entries, in selecting
shortcuts in obtaining needed information, in deciding upon inclusion or
exclusion of data from reports, and in actions taken to maintain continuity of
data when different parts of assignments are performed concurrently.

PERSON-TO-PERSON WORK RELATIONSHIPS:

-With other statistical unit personnel to secure or furnish information or
data, reports, and previous compilations.

-With professional personnel to secure or discuss additional subject matter
information or instructions during the progress of the assignments or to
present for approval suggestions in the computation or calculation of their
data.
                                               A
                                          DoD N F ADMINISTRATIVE SUPPORT
                                              JOB-GRADING STAYDARD
                                             SUPPLY CLERK AS-2005-0

EFFECT O AUTOFlATION (AUTOMATIC D T PROCESSING SYSTEMS) ON SUPPLY CLERK
        F                        AA
POSITIONS:

I n an automated i n v e n t o r y system, Supply C l e r k s must have s u f f i c i e n t knowledge
of t h e mechanized program t o a p p l y t h e coding s t r u c t u r e s f o r s p e c i f i c merchandise
a c t i o n s , and, i n some s i t u a t i o n s , t o know when and how t o i n t r o d u c e i n f o r m a t i o n
o r merchandise a c t i o n s i n t o t h e computer.

Incumbents a r e n o t g e n e r a l l y r e q u i r e d t o know how t o o p e r a t e t h e computer
equipment, n o r do t h e y t y p i c a l l y have any r e s p o n s i b i l i t y f o r programming 01
f o r a d j u s t i n g t h e equipment when e r r o r s due t o m a l f u n c t i o n s a r e d i s c o v e r e d .

R o u t i n e i n v e n t o r y a c t i o n s , uncomplicated by e r r o r s , a r e machine p r o c e s s e d and
impose no a d d i t i o n a l burden on t h e Supply C l e r k . Many c l e r k s , however, a r e
concerned almost e n t i r e l y w i t h a c t i o n s of h i g h p r i o r i t y o r a c t i o n s t h a t were
r e j e c t e d by t h e computer f o r v a r i o u s r e a s o n s . These i n c l u d e e r r o r s o f c o d i n g ,
u n i t of i s s u e o r q u a n t i t y , i n a d e q u a t e i d e n t i f i c a t i o n , n o n a v a i l a b i l i t y , and
shipment of wrong i t e m s . Such e r r o r s may occur d u r i n g t h e i n p u t s t a t e o r a t
any p o i n t i n t h e procurement and d i s t r i b u t i o n c y c l e ; t h e y may be keypunch o r
d a t a - p r o c e s s i n g e r r o r s o r f a i l u r e s t h a t deoel.oped w i t h i n t h e d a t a p r o c e s s i n g
e l e m e n t . The Supply C l e r k s h a l l d e t e r m i n e t h e c a u s e and c o r r e c t t h e e r r o r s
and s h a l l choose t h e a p p r o p r i a t e methods by which t h e computer w i l l r e s t a r t
t h e p r o p e r flow of i n f o r m a t i o n . T h i s may i n v o l v e t h e u s e of one o r more c a r d
formats and one o r more coding p a t t e r n s ; and d e c i s i o n s a s t o where t h e inforrna-
t i o n must be r e s t a r t e d o r what i n f o r m a t i o n must be d e l e t e d from t h e c o m p u t e r ' s
memory ( s u c h a s , suspended f i l e s t o be c l e a r e d , b a l a n c e s i n one account t o be
reduced w h i l e o t h e r s a r e t o be i n c r e a s e d , and c a n c e l l e d a c t i o n s t o be r e i n s t a t e d ) .

R e s o l v i n g such e r r o r s r e q u i r e s one o r both of t h e f o l l o w i n g :

           -Knowledge n o t o n l y of i n v e n t o r y management p r o c e d u r e s b u t a l s o of t h e
d i s t r i b u t i o n procedures of t h e s e r v i c e d o r g a n i z a t i o n a l e l e m e n t s .

          -An u n d e r s t a n d i n g of t h e mechanized programs and coding s t r u c t u r e s t o
i d e n t i f y t h e e r r o r s , t o r e i n t r o d u c e t h e r e j e c t e d a c t i o n s , t o follow t h r o u g h
f o r meeting t h e r e q u i s i t i o n e r ' s n e e d s , and t o a s s u r e management c o n t r o l and
proper inventory accounting.

         -Work r e l a t e d t o an automated i n v e n t o r y management system p e r s e does n o t
make a job more d i f f i c u l t . R a t h e r , i t i s t h e n a t u r e of t h e assignment and t h e
l e v e l of r e s p o n s i b i l i t y r e q u i r e d t h a t a r c s i g n i f i c a n t i n d e t e r m i n i n g t h e l e v e l
of d i f f i c u l t y of a p o s i t i o n . These c h a r a c t e r i s t i c s a r e s p e l l e d o u t a t each
g r a d e l e v e l of t h i s s t a n d a r d .
SUPPLY CLERK AS-2005-3:

Typical work assignments at this grade level follow:

RECORDS MAINTENANCE: (a) processing inventory management documents that are
authorized and standard as to format; (b) extracting information from standard
inventory action documents and other reference material; furnishing data and
listings of authorized substitute items, when data selected are readily
recognized in one form or another, and posting data to established records;
and (c) making, extending, and totaling computations, which include adding and
subtracting inventory quantities, computing total costs and averages, and
related computations involving the arithmetic processes of addition, subtrac-
tion, multiplication, and division.

FORMS PREPARATION: preparing standard authorized inventory control forms for
merchandise, supplies, and equipment obtained through regular supply channels
in the system.

BACK-ORDER FILES MAINTENANCE: (a) maintaining files in established sequence;
(b) reviewing additions to files and back orders by checking identification
and quantity of merchandise requested to ensure that merchandise requests are
not duplicated or maintained in files for over-specified time periods; and (c)
reviewing back-order requests upon receipt of renewal requests or when shipping
data permits and releasing back-order requests for vouchering and shipment on
notice of inventory availability, based on priority or shipment date.

STOCK LEVEL MAINTENANCE: (a) reviewing stock records per required review
period to determine inventory amount needed to meet established requirements;
and (b) determining inventory amount required to replenish accounts based on
stock quantity on hand, due in, and due out and by comparison with authorized
stock levels.

INVENTORY ADJUSTMENT: comparing counts on inventory forms with stock record
balances and requesting item recounts when balances are in disagreement.

RECEIPT CONTROL: (a) preparing receipt document records when data selected
are indicated clearly on copy of document as captioned, numbered, circled, or
checked; and (b) conducting followup on receipt documents by preparing standard
form letters when not received within prescribed time periods.

EDITING: (a) verifying information on inventory action documents by comparing
with furnished and readily available information sources; and (b) correcting
discrepancies detected in documents and inventory listings to agree with
source material.
SUPPLY CLERK 8 5 - 2 0 0 5 - 4 :

Typical work assignments at this grade level follow:

RECORDS MAINTENANCE: (a) processing standard inventory action documents
being used for more than one purpose; (b) extracting information from electrical
accounting machine reports, master data change notices, contracts, and documents
when data are not readily recognizable and recording entries for posting; and
(c) establishing records for inventory items not recorded previously by referring
to original sources for accuracy of nomenclature, issue unit, commodity class,
and commodity group.

FORMS PREPARATION: ( a ) selecting and preparing inventory control forms, which
involve a number of considerations as indicated in specific reference material;
and (b) considering incomplete information on inventory action documents and
control forms, which requires determination of source, supply channels, and
regulatory requirements.

BACK-ORDER FILES MAINTENAKCE: (a) determining priority for release of back-
order inventory by considering such factors as date items must be received,
due-in date, and shipment time; (b) releasing back orders by taking secondary
merchandise actions governed by specific control references that define appro-
priate action; and (c) initiating action to expedite procurement.

STOCK LEVEL MAINTENANCE: (a) revising requisitioning objectives for authorized
"recurring-request1'items and for decentralized items processed for replenish-
ment; (b) adjusting replenishment levels needed to keep inventory position
current for requested items by applying readily available and specific procedures
and using such known factors as issue experience, seasonal demand changes,
mandatory allowances, and maintenance levels; and (c) recommending disposal
action or stock level changes for slow-moving or dormant stock.

INVENTORY ADJUSTMENT: (a) conducting selective initial investigation of
history and item record balances not agreeing with inventory counts and having
a few inventory actions; (b) comparing item quantities with predetermined
control factors to determine whether discrepancies should be investigated and
when items authorized for issue are non-critical and have low monetary value;
and (c) correcting routine discrepancies.

RECEIPT CONTROL: (a) processing receipt transactions similar to those previously
encountered, characterized by inventory authorizations that clearly identify
and indicate quantity due, inspection and consignment sites, and instructions;
and (b) taking specific action in rejecting duplicate shipments and overshipments
or in directing merchandise to assembly or storage area.

EDITING: editing requests for authorized items of issue in one or more commodity
classes for accuracy and presence of stock numbers, nomenclature, authorized
substitutes, authorized allowances, basis and authority, and compliance with
established regulations.
SUPPLY CLERK 85-2005-4: (cont Id)


MATERIAL REQUIREYENTS YAINTEYANCE:  (a) processing planned inventory require-
ments by transfers of available stock to holding accounts where coding trans-
actions to reserve stock are limited in numbers; (b) substituting items
authorized and indicated on inventory record cards or obtained from catalogs
or manuals; and (c) furnishing to requisitioners factual stock availability
information obtained from inventory record cards, back-order files, or other
available sources.

SUPPLY CLERK AS-2005-5:

Typical work assignments at this grade level follow:

STOCK LEVEL MAINTENANCE:  (a) establishing and revising requisitioning objec-
tives for recurring and nonrecurring authorized irems obtained through the
inventory management system and for decentralized items procured initially for
replenishment; (b) recognizing need for, establishing, and adjusting replenish-
ment levels to keep stock position current; (c) selecting applicable procedures
and formulas in establishing levels for nonrecurring items, items not carried
previously, and locally procured items having few limitations on quantities to
be stocked; (d) making determinations that are affected by such factors as
estimates furnished by requisitioners, previous requests for similar stock,
and demand of using organizations; and (e) initiating disposal actions and
inventory level changes on slow-moving or dormant items.

INVENTORY ADJUSTMENT: (a) conducting investigations of history and record
balance not agreeing with inventory counts of stock items authorized for issue
involving few areas of error; and (b) making detailed comparisons with available
information sources in tracing transactions through previous actions to resolve
errors detected during investigations and to determine causes of discrepancies
and adjustments necessary to bring stock records into agreement with inventories.

RECEIPT CONTROL:  reviewing receiving inspection reports for discrepancies as
to quantities, substitutes, incomplete shipments, noncompliance with container
marking specifications, and overages exceeding quantity clause limitations.

EDITING:  (a) editing varied requests for authorized issue items of principal
items in one or more commodity classes for accuracy and presence of stock
numbers, nomenclature, authorized substitutes, authorized allowances, basis
and authority, excess allowances and justifications, and compliance with
directives; (b) interpreting selected reference sources and using more than
one catalog system in making corrections to inventory requests; and (c) changing
requests in excess of authorized allowances; and (d) determining and initiating
secondary inventory actions.

REQUIREMENTS MAINTENANCE:  (a) processing planned inventory requirements
covering one or more commodity classes of authorized items for issue; (b)
making continuous history followups on inventory activity; and (c) recom-
mending action on problems encountered in the receipt or issue of planned
items.
                           DoD NAF ADEIINISTRATIVE SUPPORT
                               JOB-GRADING STANDARD
                        SUPPLY CLERK (INSPECTION) AS-2005-0

SUPPLY CLERK (INSPECTION) AS-2005-6:

NATURE AND VARIETY OF WORK:

At this level, employees conduct, under general supervision, visual inspec-
tions of merchandise. Incumbents visually inspect items being processed for
count, identification, obvious damage such as nicks, dents, bends, tears,
scratches, and fractures and poor workmanship, material, and finish. They
inspect the unit package for required preservative application, wrapping,
cushioning, and sealing of packages; ensure that merchandise and material
conform to requirements and specifications; and bring to the attention of the
supervisor items that do not conform.

SUPERVISION RECEIVED:

Work assignments and procedures are prescribed. The supervisor gives detailed
instructions concerning all phases of the inspection process and answers
questions concerning applicability or interpretation of guides. Work is
reviewed and checked sufficiently to keep the supervisor aware that instruc-
tions and methods are being understood and followed.

NATURE AND SCOPE OF RECOMMENDATIONS AND DECISIONS:

Commitment authority is restricted to decisions in which specific standards,
specifications, and guidelines exist and are noncontroversial. Initial recom-
mendations may be made to improve specific methods or procedures or for accep-
tance or rejection of borderline products.



The level and purpose of personal contacts are limited. Contacts are with
first-line supervisors or employees to gather facts, discuss guidelines cover-
ing particular situations, to explain reasons for acceptance or rejection of
individual items or lots, and to initially discuss methods for correcting or
improving obvious faults or defects.

SUPPLY CLERK (INSPECTION) AS-2005-7:

NATURE AND VARIETY OF WORK:

At this level, employees independently conduct inspections of merchandise.
Incumbents are responsible for having a complete understanding of visual
inspection techniques and permissible limits for acceptance of items; making
necessary arrangements with stockroom, warehouse, and vendor personnel for the
conduct of the inspection, conducting the required visual examination, and
accepting or rejecting items; bringing defective merchandise to the attention
of the proper officials; and calling attention to improvements required to
meet criteria and specifications. Incumbents may be assisted in performing
this work by one or more clerks.
SUPPLY CLERK (INSPECTION) AS-2005-7:    (cont'd)

SUPERVISION RECEIVED:

Work assignments and objectives are prescribed, but methods of accomplishment
are seldom reviewed or controlled while work is in process. Most problems
that arise in the day-to-day operations are resolved by the employee. Problems
arising from controversial situations, obsolete guides, lack of guides, and

makes occasional checks of inspections performed. Other work is reviewed or
checked for technical accuracy, acceptability, and completeness.

NATURE AND SCOPE OF RECOIIMEKDATIONS AND CO?l?IITMENTS:

Commitment authority includes final decisions or recommendations with respect
to accepting or rejecting items based on inspection standards and criteria and
authority delegated by the immediate supervisor. Initial or final decisions
are made with respect to proper application of specifications and standards
that are not subject to variable interpretations. Suggestions are made for
new or revised quality control or inspection procedures and techniques.

PERSONAL CONTACTS:

Contacts are made with key officials and technical specialists within the
facility served. Purpose of the contacts is to explain reasons for accepting
or rejecting items, to discuss problems that arise, to explain specification
requirements for inspection, and to suggest improvements in quality control
or inspection techniques. Contacts are also for the purpose of clarifying
technical information with respect to complex specifications and guidelines
or with respect to varied operations. Contacts may also concern the adequacy
of inspection and quality control systems for items subject to visual inspection
                           DoD YAF ADMIKISITRATIVE SUPPORT
                                JOB-GRADIKG STANDARD
                              TAPE LIBRARIAN AS-0335-0

TAPE LIBRARIAN AS-0335-6:



Positions at this grade level involve work in an EDP library, including
affixing labels to tapes and disc packs, ensuring that complete and accurate
identifications are made, issuing correct tapes for each application and
ensuring that tapes are returned, and maintailling the security and storage of
all material in thc library.

Incumbents maintain records and files of all programs and materials used in
EDP applications. They locate and disseminate required tapes and materials
for each scheduled application and provide information to requesting persons
regarding status of particl~larprograms and location of tapes being used.

Incumbents may assist in performing duties such as maintaining and updating
production schedules, maintaining reports of machine utilization, and assuring
that required reports are transmitted on a timely basis.

CONTROLS OVER THE WllRK:

Technical review of assignments consists of occasional spot-checks. Work is
evaluated primarily on the ability to perform work independently, accurately,
and in a timely manner. The incumbent must have a good knowledge of precedent
actions and of less frequently used policics and regulations as reflected in
the ability to take proper action on difficult transactions. In addition, the
incumbent must be familiar with the work of the entire work unit.

Selectivity is exercised in determining alternatives from among a very large
number of subst.antive guides; in answering questions posed by operating and
staff data systems personnel; and in recognizing those problems that require
referral.

TAPE LIBRARIAN AS-0335-7:

NATURE AND VARlETY OF WORK:

Assignments at this level consist of essentially the same kind of independent,
substantive work as described at the next lower level. However, at this
level, the work involves a broader range and wider variety of work presenting
numerous alternative courses of action, such as would exist in performing a
full range of EUP librarian functions. In addition to the clerical assignment,
there is also frequently a secondary assignment to provide limited assistance
to one or more professional or technical employees or to a supervisor. Such
assignments are related to a much broader area of work than is the basic
librarian function.
TAPE LIBRARIAN 8 3 - 0 3 3 5 - 7 :            (cont'd)

I n a d d i t i o n t o performing t h e b a s i c f u n c t i o n s of r e c e i v i n g , s t o r i n g , and
i s s u i n g magnetic t a p e s and d i s c packs and m a i n t a i n i n g n e c e s s a r y documentation
and c o n t r o l s , incumbents a t t h i s g r a d e l e v e l a r e r e s p o n s i b l e f o r o p e r a t i n g
v a r i o u s t y p e s of equipment t o c l e a n magnetic t a p e s .

Tape L i b r a r i a n s a t t h i s l e v e l t y p i c a l l y c a t a l o g m a t e r i a l a c c o r d i n g t o c o n t e n t ,
p u r p o s e of program, r o u t i n e o r s u b r o u t i n e b a s i s , and d a t a on which g e n e r a t e d ;
a s s i g n codes conforming w i t h t h e s t a n d a r d i z e d system; p r e p a r e index c a r d s f o r
f i l e r e f e r e n c e ; s t o r e m a t e r i a l s and r e c o r d s a c c o r d i n g t o c l a s s i f i c a t i o n and
c a t a l o g number; i s s u e m a t e r i a l s and m a i n t a i n c h a r g e - o u t r e c o r d s ; and i n s p e c t
r e t u r n e d t a p e s o r c a r d s and n o t i f y s u p e r v i s o r i f t h e y a r e worn o r damaged.
They may m a i n t a i n f i l e s of program development r e c o r d s and o p e r a t i n g i n s t r u c -
t i o n s o p e r a t e keypunch machines t o r e p l a c e d e f e c t i v e punch c a r d s , and produce
d a t a c a r d s t o i d e n t i f y punch c a r d d e c k s . The incumbent may be r e q u i r e d t o
work i n computer room o p e r a t i o n s performing s u c h t a s k s a s l o a d i n g and removing
p r i n t - o u t forms, r e e l s of t a p e , and decks of c a r d s .

CONTROL OVER THE WORK:

A t t h i s l e v e l , t h e r e i s no t e c h n i c a l review of p r o c e d u r a l a s s i g n m e n t s , b u t
t h e r e i s g e n e r a l review of n o n r o u t i n e s u b s t a n t i v e c l e r i c a l a s s i g n m e n t s .
However, when a s s i s t a n c e t o p r o f e s s i o n a l o r t e c h n ~ c a lsystem employers i s
r e q u i r e d , t h e work i s spot-checked c l o s e l y . The incumbent must have a com-
p r e h e n s i v e knowledge of p r e c e d e n t a c t i o n and p e r t i n e n t r u l e s and r e g u l a t i o n s .

The body of s u b j e c t m a t t e r knowledge i s e x t e n s i v e and complex i n n a t u r e a s it
r e l a t e s t o a l l t h e f u n c t i o n s of d a t a p r o c e s s i n g . The l i b r a r i a n i s f a m i l i a r
w i t h t h e work performed i n t h e d i f f c r e n t work u n i t s and f r e q u e n t l y a s s i s t s
d a t a systems p e r s o n n e l a s s i g n e d v a r i o u s s p e c i a l i z e d f u n c t i o n s . T h i s a s s i s t a n c e -
t y p e work i s l i m i t e d t o t e c h n i c a l a d m i n i s t r a t i v e f u n c t i o n s o n l y a s i t ' s r e l a t e d
t o t h e incumbent's own work.
                         DoD NAF ADMINISTRATIVE SUPPORT
                              JOB-GRADING STANDARD
                          TELEPHONE OPERATOR AS-0382-0

TELEPHONE OPER

At this level, employees

     -place and receive local and regular long-distance calls, which don't
require knowledge of procedures peculiar to a variety of long-distance calls.

     -Perform duties as a sole operator in a routine situation, in which
unusual problems are not common (for example, few, if any, information duties
are performed or placmg and receiving local calls and occasional regular
long-distance calls). In addition, an operator at this level may perform
minor clerical or administrative duties such as record-keeping.

     -perform information operator duties in a routine situation, such as
furnishing telephone numbers, extensions, and names from alphabetical or
numerical files or directories where the organizational breakdown of the
activity serviced ranges from few to many.

     -perform operator duties in a training situation learning the telephone
procedures for the organization served a n d / o l - learning to complete the more
complex calls typically handled at the next higher level.

     -revise directories and files from records maintained by the telephone
service, and may perform other incidental clerical work as required.

Written guides, manuals, and regulations that require limited judgment and
interpretation in their application are available. A supervisor is readily
available to solve problems that are difficult or complex. Work is reviewed
by occasional monitoring and appraisal of results. Trainee operators receive
detailed instructions as to procedures and desired results, and work is fre-
quently checked.

TELEPHONE OPERATOR AS-0382-3:

At this level, employees

     -place and receive local and regular or special long-distance calls
requiring knowledge of the procedures peculiar to a variety of long-distance
calls, such as those placed over various circuits or networks (for example
WATS, FTS, AUTOVON, Tieline, or commercial long-distance circuits including
conference calls, collect calls, and appointment calls). Operators at grade
AS-? often handle standard emergency type calls for police, ambulances, or
firemen. In addition, they refer calls to officials after hours, locate
individuals, and perform tasks such as measuring time and computing bills and
charges on calls.

     -perform sole operator duties, including placing and receiving local and
regular long-distance calls with occasional special calls.
TELEPHONE OPERATOR A S - 0 3 8 2 - 3 :   (cont 'd)

     -perform dutles as information operator, furnishing telephone numbers,
extensions, and names from directories and files arranged alphabetically,
numerically, or by organizations and functions when there are a large number
of organizational breakdowns of the activities serviced. AS-3 operators may
frequently refer a caller to information services not connected with the
telephone service or relay information between the caller and such information
service so that the call might be completed.

     -revise directories and files from records maintained by the telephone
service.

Written guides, manuals, and regulations that require judgment and interpreta-
tion in their application are available. A supervisor is readily available to
solve complex problems. The work of sole operators is reviewed by occasional
monitoring and appraisal of results, but typically the sole operator performs
without a supervisor readily available.

TELEPHOKE OPERATOR A S - 0 3 8 2 - 4 :

At this level, employees

     -place and receive local and regular or special long-distance calls in
which special long-distance calls are consistently complex, there are a suf-
ficient number of alternate (tie) lines or circuits to accomplish many and
varied routings and alternate routings, and calls are of such a critical
nature that the priorities of the calls being placed and the working calls
must be under the operator's constant cognizance, so as to permit the highest
degree of personal involvement required at this level.

     -perform sole operating duties, including placing and receiving local and
regular or special long-distance calls, with occasional complex calls requiring
a high degree of personal involvement. This sole operator is the only individual
available who is technically qualified to perform complex calls or solve
complex telephone issues. Such issues are not common, but do occur. They are
comparable in nature, complexity, and difficulty to those complex calls handled
by other operators at this level and include routing, alternate routing,
tracing, or locating individuals. Such information work as may be performed
is usually similar to that described at the AS-3 level. Performs other work
as indicated for sole operator as AS-3.

     -serve as information operator, furnishing items such as telephone numbers,
extensions, and names from directories and files arranged alphabetically,
numerically, and by organization structure and function, when there are a
large number of organizational breakdowns of the elements serviced and when
the operator seldom resorts to referring the caller to information services
not connected with the telephone service (for example, locators, or personnel).

Telephone operators at this grade level may also serve as working leaders
of telephone operators at the AS-3 grade level.
a
-
    TELEPHONE OPERATOR A S - 0 3 8 2 - 4 :   (cont ' d)

    Written guides, manuals, and regulations that require sound judgment and
    interpretation in their application are available. While the supervisor is
    available to assist in the resolution of the most difficult calls, such assist-
    ance is rarely needed.

    The work of the sole operator is seldom monitored, wj.th the operator relied
    upon to show good results. The supervisor is not normally available.
                           DoD NAF ADMINISTRATIVE SUPPORT
                               JOB-GRADING STANDARD
                               TELETYPIST AS-0385-0

TELETYPIST AS-0385-&:

NATURE AND VARIETY OF WORK:

At this level, the employee

     -undergoes systematic on-the-job training in operation of teletype equip-
ment in acquiring the basic knowledge related to teletype communication at the
AS-5 level.



     -operates teletype equipment in the transmission and receipt of simple
messages, such as single address, plain language, clear text, or simple book,
over a single circuit or refiles slmple messages with other circuits or networks;
as a part of the communicat~onsprocedures used interprets abbreviations and
signals, observes priorities, classifies transmissions, proofreads copy,
inserts call signs and time notations, constructs simple message headings, and
follows other standard procedures.

SUPERVISION RECEIVED:

The supervisor provides specific instructions for all methods and procedures
The operator consults with the supervisor when problems occur.

TELETYPIST AS-0385-5

NATURE AND VARIETY OF WORK:

At this level, employees

     -transmit simple messages (book, tabulation, multiple address, single
address) over networks or systems; or transmit on a continuing and regular
basis complex messages (complex book, multiple address messages, or other
messages containing significant proportions of complex tabulations) over a
single circuit, or refile such messages on other circuits, networks or systems;
determine which equipment or routing to use based on time factors, cost, and
other traffic.

     -transmit messages by direct keyboard transmission.

     -perforate tape, proofread tape for accuracy and transmit tape automati-
cally on appropriate teleptype equipment.

In performing these duties, constructs simple message headings and constructs
and assigns code symbols, procedural headings and instructions, and call
signs; checks messages for garbling; confirms messages and inserts time designa-
tions; interprets Z and Q signals; and operates equipment involved in teletype
conferences between two or more stations requiring transmission from oral
dictation.
    TELETYPIST AS-0385-5 :             (cont ' d )

    SUPERVISION RECEIVED:

    Day-to-day work i s u s u a l l y r e p e t i t i v e , i n v o l v e s few d e v i a t i o n s , and i s s u b j e c t
    t o a f t e r - t h e - f a c t supervisory reviews. Operating procedures a r e standardized.
    The s u p e r v i s o r p r o v i d e s any changes o r m o d i f i c a t i o n s i n t h e work p r o c e d u r e s .

    TELETYPIST AS-0385-6:

    NATURE AND VAKIETY OF WORK:

    The employee performs t h e f u l l normal journeyman l e v e l of t e l e t y p i s t f u n c t i o n s
    s i m i l a r t o t h e AS-5 l e v e l , b u t u s u a l l y i n v o l v i n g a g r e a t e r number of t h e more
    d i f f i c u l t transactions.

    SUPERVISION RECEIVED:

    The s u p e r v i s o r p r o v i d e s i n s L r u c t i o n s f o r new o r modified methods and p r o c e d u r e s .
    The o p e r a t o r c o n s u l t s t h e s u p e r v i s o r when problems o c c u r . S u p e r v i s i o n need n o t
    be d i r e c t , b u t may he g i v e n from a n o t h e r s t a t i o n by w i r e o r o t h e r means.




a
                          DoD NAF ADMINISTRATIVE SUPPORT
                               JOB-GRADING STANDARD
                              TRAVEL CLERK AS-2132-0

TRAVEL CLERK AS-2132-5:

NATURE AND VARIETY OF WORK:

MODES-At this level, one and sometimes two modes of transportation are regularly
used, and trips seldom involve the use of two or more modes of transportation.
Information on carriers, modes, and facilities is readily available, and close
contact is maintained with the carrier's local office. Timetables or guides
are easily obtainable and coordinated.

TRAVEL PATTERNS-Travel is almost always recurrent by the same modes, carriers,
routes, and same major points of origin and destination. There are no signi-
ficant problems caused by rerouting, and there are few side trips requiring
changes in mode of transportation. Travel is to areas accessible by direct
line or established connecting points and normal modes ol transportation.
Travel is planned well in advance to avoid major problems of scheduling or
accommodations.

SPECIAL SERVICES-Travel seldom involves special transportation privileges or
special allowances or reqnires authorization or planning for supplemental or
special transportation facilities. When these are required, they do not occur
in such variety or with such frequency as to create problems of timing or
coordination.

SUPERVISION RECEIVED-Work is performed under close supervision and specific
instructions are provided by a supervisor. Work is checked thoroughly upon
completion to ensure the application of appropriate procedures, regulations,
and policies.

TRAVEL CLERK 85-2132-6:

NATURE AND VARIETY OF WORK:

MODES-At this level, one or two modes of transportation are regularly used.
Trips usually involve the use of two or more modes of transportation. Infor-
mation on carriers, modes, and facilities is readily available since most
carriers servicing the area maintain local offices or publish information
regularly. Single carriers or connecting carriers have schedules that are
easily coordinated through the use of readily obtainable timetables or guides.

TRAVEL PATTERNS-Travel frequently is recurrent, by the same modes, carriers,
routes, and same major points of origin and destination. A substantial number
of problems arise as a result of rerouting, and there are often side trips
requiring changes in transportation. Usually travel is to areas accessible by
direct line or established connecting points and normal modes of transportation;
therefore, when stopovers do occur, they are almost always on regular, main,
or direct connecting routes. Travel is not always planned well in advance, so
there are some major problems of scheduling or accommodations.
TRAVEL CLERK AS-2132-6:   (cont'd)

SPECIAL SERVICES-Travel involves special transportation privileges or special
allowances or requires authorization or planning for supplemental or special
transportation facilities. When these are required, they usually do not occur
in such variety or with such frequency as to create major problems of timing
or coordination.

SUPERVISION RECEIVED-General instructions are received as to the nature and
coverage of the work to be accomplished, including the priority of assignments
and target dates for completion. Within these guidelines, employees select
and apply appropriate travel guides, methods, techniques, and work sequences
to effectively accomplish the work. The majority of assign ments are performed
without technical assistance, but unusually difficult travel situations or
problem cases encountered during the course of the work are referred to the
supervisor before decision or commitment. Review of completed work is for
compliance with regulatory guides and program policies and for soundness of
decisions and conclusions.

TRAVEL CLERK 88-2132-7:

NATURE AND VARIETY OF WORK:

MODES-4t this level, all maJor modes of transporation are used, and most individual
trips involve combinations of more than one mode. Combinations of government
and commercial carriers are frequently used. It is frequently difficult to
secure information regarding carrier schedules and fares because some carriers
do not maintain local offices or do not publish information regularly.

TRAVEL PATTERNS-Travel is varied, often not recurrent, and periodically requires
planning for relatively inaccessible intermediate or destination points (for
example, points that are remote or inaccessible in terms of the unavailability
or undependability of local transportation or the lack of connecting lines).
Routings are diverse, and there is necessity for frequent rerouting, replanning,
or rearranging. Adequate lodging and meals are difficult to obtain in many
places, and little information is published about such facilities.

Many side trips occur, requiring changes in modes of travel and creating
substantial difficulty in routing and scheduling connections. Some travel
arrangements are required for remote areas or areas otherwise difficult to
reach by normal modes of transportation. Emergency travel arrangements are
frequently required, creating problems of scheduling and accommodations.

SPECIAL SERVICES-A substantial amount of travel involves special allowances or
requires authorization and planning for supplementary or special transportation
facilities (such as excess baggage, use of special routes or terminal points,
or contract or charter service).

SUPERVISION RECEIVED- The incumbent receives general administrative supervision.
The incumbent is characterized by independence of action, personal accountability
of the Travel Clerk in travel matters, and very little instruction, guidance, and
review except for review of accomplishment of broad objectives and conformance to
policy. This type of supervision is usually best manifested by the delegation
to travel position of responsibility as the authority on travel matters,
TRAVEL CLERK AS-2132-7 :                  (cont ' d )

i n c l u d i n g t h e f u r n i s h i n g of a d v i c e and i n f o r m a t i o n t o t r a v e l e r s , a d m i n i s t r a t i v e
o f f i c i a l s , and o t h e r s ; and r e s p o n s i b i l i t y as t h e p r i n c i p a l p o i n t of l i a i s o n w i t h
o t h e r elements and w i t h c a r r i e r s and o t h e r f a c i l i t i e s .
D. CRAFTS AND TRADES (NA) JOB-GRADING GUIDES

                 TITLE
                 -                                         SERIES      PAGE

A i r c r a f t Equipment R e p a i r I n s p e c t o r    NA-8852     4-201
Bowling F a c i l i t y Maintenance Worker                 NA-3502     4-204
Bicycle Repairer                                           NA-4844     4-205
Cobbler                                                    NA-3103     4-206
Deckhandbailor                                             NA-3507     4-207
E l e c t r o m o t i v e Equipment Mechanic
(Golf C a r t )                                            NA-5876     4-208
E l e c t r o n i c s Mechanic ( T e l e v i s i o n and
Sound Equipment)                                           NA-2614     4-209
Engraver (Hand)                                            NA-3816     4-210
Laborer (Bagger)                                           NA-3502     4-211
Marine Equipment Repairer/Mechanic                         i'iA-5352   4-212
Merchandise Yarker                                         NA-6914     4-214
Mobile Equipment S e r v i c e r ( S e r v i c e
Station Attendant)                                         NA-5806     4-215
O f f s e t P l a t e Yaker                                NA-4416     4-216
O f f s e t Press Operator                                 NA-4417     4-218
Pool T a b l e R e p a i r e r                             NA-3106     4-221
Shoe Cleaner and P o l i s h e r                           NA-7601     4-222
Skate Repairer                                             NA-4801     4-223
S l o t Machine Mechanic                                   NA-4801     4-224
Small Appliance R e p a i r e r                            NA-4855     4-225
Vending Machine A t t e n d a n t                          XA-4801     4-226
Vending Machine Repairer/Mechanic                          NA-4820     4-227
Waiter                                                     NA-7420     4-230
Watch R e p a i r e r                                      NA-3309     4-232
                                     DoD N F CRAFTS AND TRADES
                                          A
                                         JOB-GRADING GUIDE
                           AIRCRAFT EQUIPNENT RF,PAIR INSPECTOR NA-8852-0

EXCLUSION:

Any p o s i t i o n i n which t h e work p r i m a r i l y i n v o l v e s t h e maintenance and r e p a i r
of a i r c r a f t , w i t h o n l y a s s o c i a t e d and i n c i d e n t a l examination of a i r c r a f t t o
c e r t i f y a i r w o r t h i n e s s . P o s i t i o n s such a s t h e s e s h a l l be c l a s s i f i e d t h r o u g h
a p p l i c a t i o n of OP?l Job-Grading S t a n d a r d s f o r A i r c r a f t Ilechanic, NA-6852-0 ( s e e
 P
OM "PCS      ,"      r e f e r e n c e (h) ) .

OCCUPATlONAL INFORMATION:

Maintenance, r e p a i r and i n s p e c t i o n work w i t h i n NAF a c t i v i t i e s s p a n s a v a r i e t y
of t y p e s of a i r c r a f t , r a n g i n g i n complexity from s i n g l e - and d u a l - e n g i n e a i r c r a f t
t o h e l i c o p t e r s . The i n s p e c t i o n work performed r e q u i r e s s i m i l a r s k i l l s and know-
l e d g e s f o r a l l types of a i r c r a f t , a l t h o u g h some a r e c o n s i d e r e d t o be m e c h a n i c a l l y
more complex t h a n o t h e r s . The knowledges r e q u i r e d i n c l u d e s p e c i f i c i n s p e c t i o n
p r o c e d u r e s o u t l i n e d by t h e F e d e r a l A v i a t i o n A d m i n i s t r a t i o n (FAA) r e l a t i n g t o
a i r f r a m e s , s u r f a c e s ( s h e e t metal and f a b r i c ) , e n g i n e s , h y d r a u l i c s y s t e m s ,
c o n t r o l mechanisms, and o p e r a t i n g equipment. I n s p e c t o r s u s e a v a r i e t y of
t e c h n i q u e s t o check t i g h t n e s s of c o n n e c t i o n s , f i t of p a r t s and t o perform
o p e r a t i o n a l t e s t s . They u s e h a n d t o o l s , a s w e l l a s more s p e c i a l i z e d measuring
d e v i c e s (such a s t o r q u e wrenches, gauges, micromcters, and c a l i p e r s ) t o e n s u r e
t h a t t h e r e a r e no d e f e c t s and t h a t s p e c i f i e d t o l c r a n c e s a r e met. A f t e r comple-
t i o n of i n s p e c t i o n , t h e employee s i g n s c e r t i f i c a t i o n t o approve a i r c r a f t o r
records reasons f o r r e j e c t i o n .

CLASSIFICATION CRITERIA:

I n s p e c t i o n s a r e performed a t v a r y i n g i n t e r v a l s , i n c l u d i n g 25 h o u r s , 50 h o u r s ,
and 100 h o u r s . I n o r d e r t o perform t h e s e i n s p e c t i o n s , t h e incumbent must
p o s s e s s , a t a minimum, an Airframe and Power P l a n t Mechanics L i c e n s e . I n
a d d i t i o n , i n o r d e r t o perform mandatory annual i n s p e c t i o n s , t h e incumbent must
a l s o p o s s e s s an I n s p e c t i o n A u t h o r i z a t i o n i s s u e d by t h e FAA.

Although t h i s g u i d e d e f i n e s o n l y one g r a d e l e v e l , i f it i s found t h a t a p o s i t i o n
s u b s t a n t i a l l y exceeds t h e c r i t e r i a o u t l i n e d ( t h a t i s , a u t h o r i t y t o perform annual
i n s p e c t i o n s on a v a r i e t y of a i r c r a f t (10-15 d i f f e r e n t models) and w i t h a l a r g e
number ( 3 0 - 3 5 ) ) , c o n s i d e r a t i o n may be g i v e n t o t h e c r e d i t i n g of an a d d i t i o n a l
g r a d e l e v e l . However, any a c t i o n t a k e n on t h i s b a s i s s h a l l be documented
and a t t a c h e d t o t h e job d e s c r i p t i o n .

I n almost a l l c a s e s , and a t a e r o c l u b s , A i r c r a f t I n s p e c t o r s a l s o perform e i t h e r
l i m i t e d maintenance and r e p a i r on a c t i v i t y a i r c r a f t (major r e p a i r s a r e c o n t r a c t e d
o u t ) o r a s Journeymen A i r c r a f t Mech.anics. The performance of t h i s work u s u a l l y
w i l l n o t enhance o r d e t r a c t from t h e g r a d e l e v e l a s s i g n e d i n s p e c t o r p o s i t i o n s .
However, when e v a l u a t i n g t h e s e p o s i t i o n s c a r e f u l c o n s i d e r a t i o n s h a l l b e g i v e n
t o a s s u r e t h a t a s i g n i f i c a n t p o r t i o n of time i s s p e n t i n t h e performance of
'a   AIRCRAFT EQUIPMENT KEPAIR INSPECTOR NA-8852-0:    (cont ' d )

     inspection work. Any position that involves occasional inspection duties may
     be more properly classified by use of the OPM Job--GradingStandards for Aircraft
     Mechanics (see OPM "PCS," reference (h)) rather than through the use of this
     standard.

     AIRCRAFT EQUIPYEYT REPAIR IKSPECTOR NA-8852-11:

     COMPLEXITY OF INSPECTION WORK:

     The work performed on single-engine, dual-enging and rotary-wing aircraft
     consists of inspecting a number of interrelated, interconnecting systems,
     surfaces, and components with precise tolerances and rigid specifications. For
     example, when inspecting the aircraft engine section, inspectors must check
     for visual evidence of oil, fuel, or hydraulic leaks; studs and nuts for improper
     torquing; cylinder compression; landing gear for fluid level, wear, distortion,
     and leakage; propeller for cracks and oil leakage; bolts for improper torquing;
     and control mechanisms for improper operation.

     COMPLEXITY OF GUIDAIiCE MATERIALS:

     Guidance material is complicated, requiring some interpretation in individual
     situations. All inspectors must keep abreast of a large number of FAA
     regulations, aircraft specifications, and service letters guidance material,
     which is usually applicable; however, due to the large amount of material,
     judgment is required in applying the proper regulation or specification to
     each individual situation.

     COMPLEXITY OF EQUIPMENT USED:

     The inspection equipment used ranges in complexity from standard handtools to
     a number of precision instruments and gauges such as cylinder compression
     tester, torque wrench, volt meter, micrometers, timing light, and fabric tester.
     Judgment is required concerning proximity to tolerances and fit of interrelated
     parts and components.

     RESPONSIBILITY:

     The supervisor provides general guidance in the form of broad objectives and
     expected results, deadlines, and other administrative matters. The inspector
     receives little or no technical guidance in the performance of assigned tasks,
     and, except for FAA review, the incumbent is totally responsible for all technical
     aspects of his work. However, through telephone conversations, some technical
     assistance is available from the FAA and aircraft and parts manufacturers.

     The FAA is the only source of review of completed work. This review is
     accomplished through occasional, unannounced, spot-checks of inspection work.




*
     The inspector usually works independently on assignments and is solely res-
     ponsible for certifying airworthiness of aircraft. Instructions and guides
     are readily available, although complicated, they are specific to the needs
     of the inspector and rarely require modification in their application.
AIRCRAFT EQUIPPlENT REPAIR INSPECTOR NA-8652-11: ( c o n t ' d )

PHYSICAL EFFORT:

The i n s p e c t o r f r e q u e n t l y works w i t h p a r t s t h a t a r e i n h a r d - t o - r e a c h p l a c e s .
T h i s r e q u i r e s him t o s t a n d , s t o o p , bend, s t r e t c h , and work i n t i r i n g and
uncomfortable p o s i t i o n s .

WORKING CONDITIONS:

Most of t h e work i s done i n s i d e , where it i s d r a f t y and n o i s y and where fumes
from a i r c r a f t a r e u s u a l l y p r e s e n t . The i n s p e c t o r must s t a n d on h a r d s u r f a c e s
f o r l o n g p e r i o d s of t i m e . There a r e times when h e must crawl under a i r c r a f t
and i n s p e c t w h i l e on h a r d , u s u a l l y damp s u r f a c e s . He i s o c c a s i o n a l l y c a l l e d
upon t o work o u t s i d e , sometimes i n bad w e a t h e r . D i r t , d u s t , and g r e a s e a r c
f r e q u e n t l y p r e s e n t . V e h i c l e f l u i d s such a s b a t t e r y a c i d s and h y d r a u l i c f l u i d s
c a u s e b u r n s o r i r r i t a t e t h e s k i n . There i s f r e q u e n t exposure t o t h e p o s s i b i l i t y
of c u t s , b r u i s e s , s h o c k s , b u r n s , and s t r a i n s .
                                     DoD N F CRAFTS AND TRADES
                                          A
                                         JOB-GRADING GUIDE
                           BOWLING FACILITY IIAIKTEEANCE WORKER KA-3502-3

DUTIES AND RESPONSIBILITIES:

Using hand and i n d u s t r i a l c l e a n i n g equipment and t o o l s , t h e employee performs
t h e following d u t i e s :

          -Sands, s c r a p e s and c o n d i t i o n s bowling l a n e s u r f a c e s ; c l e a n s f l o o r s and
w a l l s ; and may a l s o wax f l o o r s .

     -Assists i n c l e a n i n g s t o p p a g e s i n plumbing; and r e p l a c e s washers i n
faucets.

       -Replaces burned-out f u s e s and l i g h t b u l b s ; and a s s i s t s i n t h e replacement
of e l e c t r i c a l f i x t u r e s .

        -Makes minor c o r r e c t i v e a d j u s t m e n t s t o bowling a l l e y machinery a s n e c e s -
s a r y and performs p e r i o d i c p r e v e n t i v e maintenance on a u t o m a t i c h a n d l i n g e q u i p -
ment, such a s vacuuming b a l l c l e a n i n g machines and c l e a n i n g turn-around p a n s ,
b a l l e l e v a t o r s , and c r o s s conveyors on p i n s e t t e r s .

          -Sweeps, d u s t s , and c l e a n s bowling a l l e y ; c o l l e c t s and removes t r a s h ; and
m a i n t a i n s a l l a r e a s i n a c l e a n and o r d e r l y f a s h i o n .

          -Maintains s t o c k l e v e l s ; and r e c o r d s on s p a r e p a r t s f o r a u t o m a t i c p i n -
s e t t e r and mechanical equipment.

        -Advises bowling f a c i l i t y management of unusual maintenance problems

PHYSICAL EFFORT:

S t a n d s , w a l k s , bends and l i f t s l i g h t - and medium-weight o b j e c t s .

WORKIKG CONDITIONS:

Works i n d o o r s i n a r e a a d e q u a t e l y h e a t e d and l i g h t e d .   Exposed t o d u s t , d i r t ,
p a i n t fumes. P o s s i b i l i t y o f c u t s and b r u i s e s .

NOTE: Other jobs t h a t c o n t a i n s i m i l a r b a s i c d u t i e s t h a t s i g n i f i c a n t l y exceed
o r f a l l s h o r t of t h o s e c i t e d above s h a l l be a p p r o p r i a t e l y c l a s s i f i e d above o r
below t h i s e s t a b l i s h e d NA-3 g r a d e l e v e l w i t h t h e r a t i o n a l e f o r t h e g r a d e
s e l e c t e d documented and a t t a c h e d t o t h e p o s i t i o n d e s c r i p t i o n .
                                               DoD CRAFTS AND TRADES
                                                 JOB-GRADING GUIDE
                                            BICYCLE REPAIRER NA-4844-5

DUTIES AND RESPONSIBILITIES:

-Assembles new b i c y c l e s and a c c e s s o r i e s f o r s a l e o r d i s p l a y w i t h i n an i n s t a l l a -
tion retail outlet.

- R e p a i r s and s e r v i c e s items s u c h a s b i c y c l e s , t r i c y c l e s , and s t r o l l e r s , u s i n g
hands t o o l s . These r e p a i r s and s e r v i c e s may i n c l u d e i n s t a l l i n g , r e p a i r i n g and
r e p l a c i n g equipment o r a c c e s s o r i e s s u c h a s h a n d l e b a r s , s t a n d s , l i g h t s and
s e a t s ; d i s a s s e m b l i n g a x l e t o r e p l a c e c o a s t e r b r a k e s and t o r e p l a c e and a d j u s t
d e f e c t i v e p a r t s ; and t i g h t e n i n g and l o o s e n i n g spokes t o a l i g n wheels.

-Assists i n i ~ n i t i a t i n gr e q u e s t s f o r new o r replacement p a r t s .

-Assists i n t h e conduct of p e r i o d i c s t o c k c o u n t s t o d e t e r m i n e department
r e q u i r e m e n t s . Advises s u p e r v i s o r of o u t - o f - s t o c k o r d e p l e t e d - s t o c k c o n d i t i o n s ,
damaged o r d e f e c t i v e merchandise, customer r e q u e s t s o r c o m p l a i n t s , and s u s -
pected shoplifting.

-Assists customers i n t h e s e l e c t i o n of new b i c y c l e s and a c c e s s o r i e s .

-Performs g e n e r a l housekeeping t a s k s t o e n s u r e p r o p e r s t a n d a r d of appearance,
c l e a n l i n e s s , and s a f e t y of a s s i g n e d work a r e a .

PHYSICAL EFFORT:

S t a n d s , w a l k s , bends, and l i f t s l i g h t - and medium-weight o b j e c t s .

WORKING CONDITIONS:

Works i n s i d e i n a d e q u a t e l y l i g h t e d and h e a t e d a r e a .         Exposed t o p o s s i b l e c u t s
and b r u i s e s i n t h e u s e of h a n d - t o o l s .

NOTE: Other jobs t h a t c o n t a i n s i m i l a r b a s i c d u t i e s t h a t s i g n i f i c a n t l y exceed
o r f a l l s h o r t of t h o s e c i t e d above s h a l l be a p p r o p r i a t e l y c l a s s i f i e d above or
below t h i s e s t a b l i s h e d NA-5 g r a d e l e v e l w i t h t h e r a t i o n a l e f o r t h e g r a d e
s e l e c t e d documented and a t t a c h e d t o t h e p o s i t i o n d e s c r i p t i o n .
                                             DoD N F CRAFTS AND TRADES
                                                  A
                                                 JOB-GRADING GUIDE
                                                 COBBLER NA-3103-7

DUTIES AND RESPONSIBILITIES:

- I n s p e c t s damaged o r worn s h o e s and o t h e r l e a t h e r goods t o d e t e r m i n e e x t e n t of
r e p a i r necessary.

- R e p a i r s o r r e p l a c e s damaged p a r t s u s i n g hand t o o l s , such a s k n i f e , hammer,
l a s t i n g t o o l , p r y i n g t o o l , and t a c k p u l l e r .

-Operates s t i t c h i n g machine o r s t i t c h e s by hand t o r e p a i r broken o r missed
s t i t c h e s and t o r e p l a c e p a r t s .

- R e l a s t s shoes t o remove d e f e c t s s u c h a s w r i n k l e s from o u t e r p a r t s , bunching
of i n n e r p a r t s , and crooked seams.

-Aligns and cements p a r t s such a s e d g e s , b i n d i n g s , h e e l s , and upper of s h o e s
by hand.

-May a l t e r shoes by b u i l d i n g and i n s e r t i n g h e e l and s o l e wedges, m e t a t a r s a l
p a d s , and l e a t h e r / s p o n g e / r u b b e r a r c h e s .

-Cleans and p o l i s h e s l e a t h e r items p r i o r t o r e t u r n t o customer.

- P r e p a r e s i d e n t i f i c a t i o n t a g s and a t t a c h e s t o a r t i c l e s t o e n s u r e customers
r e c e i v e c o r r e c t i t e m s upon r e p a i r .

-Advises and s e l l s minor a r t i c l e s s u c h as s h o e l a c e s and shoe p o l i s h t o
customer. May be r e s p o n s i b l e f o r c a s h r e g i s t e r o p e r a t i o n .

PHYSICAL EFFORT:

F r e q u e n t l y works i n s t a n d i n g p o s i t i o n and h a n d l e s l i g h t w e i g h t o b j e c t s

WORKING CONDITIONS:

Work i s performed i n s i d e i n a d e q u a t e l y l i g h t e d and h e a t e d a r e a s .              Employee i s
s u b j e c t t o p o s s i b l e c u t s and b r u i s e s i n u s i n g h a n d t o o l s .

NOTE: Other jobs t h a t c o n t a i n s i m i l a r b a s i c d u t i e s t h a t s i g n i f i c a n t l y exceed
o r f a l l s h o r t of t h o s e c i t e d above s h a l l b e a p p r o p r i a t e l y c l a s s i f i e d above o r
below t h i s e s t a b l i s h e d N A - 7 g r a d e l e v e l w i t h t h e r a t i o n a l e f o r t h e g r a d e
s e l e c t e d documented and a t t a c h e d t o t h e p o s i t i o n d e s c r i p t i o n .
                                           DoD N F CRAFTS AND TRADES
                                                A
                                               JOB-GRADING GUIDE
                                           DECKHAKD/SAILOR VA-3507-2

DUTIES AND RESPONSIBILITIES:

Incumbent, a s a s s i g n e d , i n d e p e n d e n t l y performs t h e f o l l o w i n g d u t i e s :

          -Handles l i n e s and c a b l e s when a n c h o r i n g o r g e t t i n g underway, and t i e s
v a r i o u s t y p e s of k n o t s and s p l i c e s l i n e s t o s e c u r e c a r g o , b o a t s , and deck
equipment.

         - A s s i s t s i n h o i s t i n g and lowering b o a t s , i n making up c a r g o n e t s and
f e n d e r s , and i n performing o t h e r m a r l i n s p i k e seamanship.

     -Operates deck winches t o h o i s t o r lower cargo and b o a t s and works w i t h
ground t a c k l e , block and t a c k l e g e a r , and r i g g i n g equipment.

          -May g i v e i n s t r u c t i o n s t o p a s s e n g e r s on t h e u s e of l i f e s a v i n g equipment and
i n s t r u c t i o n s on what i s r e q u i r e d i n c a s e of cmcrgency.

        -May r e c e i v e and t r a n s m i t r a d i o messages from b o a t t o s h o r e .

PHYSICAL EFFORT:

S t a n d s , w a l k s , and h a n d l e s l i g h t - and medium-weight o b j e c t s .

WORKING CONDITIONS:

Works o u t s i d e , exposed t o a l l t y p e s of weather and t o t h e p o s s i b i l i t y of c u t s ,
b r u i s e s , b u r n s , and chapped hands.

NOTE: Other jobs t h a t c o n t a i n s i m i l a r b a s i c d u t i e s t h a t s i g n i f i c a n t l y exceed
o r f a l l s h o r t of t h o s e c i t e d above s h a l l be a p p r o p r i a t e l y c l a s s i f i e d above o r
below t h i s e s t a b l i s h e d ??A-2 g r a d e l e v e l w i t h t h e r a t i o n a l e f o r t h e g r a d e s e l e c t e d
documented and a t t a c h e d t o t h e p o s i t i o n d e s c r i p t i o n .
                           DoD NAF CRAFTS AND TRADES
                               JOB-GRADING GUIDE
            ELECTROMOTIVE EQUIPMENT IIECIiANIC (GOLF CART) NA-5876 -6

DUTIES AND RESPONSIBILITIES

Incumbent, under general supervision, performs the following duties:

     -Inspects, repairs, and replaces batteries, motors, solenoids, tires,
steering devices, wires, bearings, charging units, canopies, upholstery, and
other working parts on battery-operated electric golf carts.

     ->lakes general repairs to mechanically operated braking assemblies,
steering assemblies, and drive gears.

     -Charges batteries and maintains proper wdter level in batteries.

     -Uses electrical test equipment, such as voltmeters or multimeters to
check circuit continuity.

     -Uses a variety of socket wrenches and other mechanic's handtools in per-
forming mechanical assembly and disassembly.

     -May advise supervisor 01 bench stock lcvcl and any special parts required.

     -May perform incidental cleaning and painting tasks, such as u s m g hand-
brush to paint the inside of the battery compartment with acid-resisting paint,
and painting the outside of motor armature?.

PHYSICAL EFFORT:

Stands, bends, and works in tiring and uncomfortable positions.    Lifts medium-
and heavy-weight objects.

WORKING CONDITIONS:

Works indoors and is exposed to grease, dirt and battery acid.    Exposed to
possibility of cuts, bruises, and electric shocks.

NOTE: Other jobs that contain similar basic duties that significantly exceed
or fall short of those cited above shall be appropriately classified above or
below this established NA-6 grade level with the rationale for the grade
selected documented and attached to the position description.
                          DoD NAF CRAFTS AND TRADES
                              JOB-GRADING GUIDE
      ELECTRONICS MECHANIC (TELEVISION AND SOUND EQUIPMENT) NA-2614-9

SKILL AND KNOWLEDGE:

Tasks are peformed on single-level complex electronic equipment (equipment
usually designed to accomplish single functions such as transmitting and
receiving), radios, tape recorders, televisions and public address systems.
The Electronic Mechanic must possess a working knowledge of operating electro~lic
principles and must be familiar wiLh the functional application of blueprints.
schematics, and diagrams in order to determine what steps must be taken to
overhaul, maintain or repair electronic equipment. The incumbent is skilled in
the use of common test equipment and measuring devices, including multimeters,
audio signal generators, tube testers, oscilloscopes, ammeters, and voltmeters.
Electronics Mechanics must also be familiar with operating electronic elements,
such as alternating and direct current, vacuum tubes, and signal behavior.

DUTIES AND RESPOKSIBILITIES:

Electronics Mechanics at this level independently determine the requirements
for servicing of equipment, including the nature of the trouble and extent of
repairs required on relatively complex, limited function, electronic equipment.
With little or no supervision, incumbents determine work methods, sequence, and
use of tools and test equipment and perform followup test to assure that equip-
ment is functioning properly. Incumbents also may be requjred to estimate
costs of repairs.

PHYSICAL EFFORT:

Work performed involves standing, climbing and bending, occasionally in awkward
positions. The incumbent continuously handles equipment weighing from 10 to 40
lbs .

WORKING CONDITIONS:

Work is usually performed inside adequately heated, lighted and ventilated areas.
Work is occasionally performed outside but usually under good weather condi-
tions. The incumbent is exposed to cuts, bruises. and burns from soldering irons
and electronical shocks.

TITLES:

Jobs covered by this guide below the NA-9 level shall be titled Electronics
Worker.

Jobs covered by this guide at the NA-9 level and above shall be titled
Electronics Mechanic (Television and Sound Equipment).

NOTE: Other jobs that contain similar basic duties that significantly exceed
or fall short of those cited above shall be appropriately classified above or
below this established NA-9 grade level with the rationale for the grade
selected documented and attached to the position description.
                                            DoD N F CRAFTS AND TRADES
                                                 A
                                                JOB-GRADING GUIDE
                                            ENGRAVER (HAND) NA-3816-4

DUTIES AND RESPONSIBILITIES:

-Hand-inscribes l e t t e r i n g , s i g n a t u r e s , monograms, and d e s i g n s i n s i l v e r w a r e ,
goldware, and s t e e l (and a l l o y s ) , such a s c u p s , p l a t e s , and p l a q u e s , and i n
j e w e l r y , such a s p i n s , b r a c e l e t s , r i n g s , and w a t c h e s , u s i n g hand and machine
t o o l s of t h e t r a d e .

-Sketches o r i g i n a l d e s i g n s r e q u i r i n g a r t i s t i c s k i l l o r f o l l o w s s k e t c h p r o v i d e d .
Advises customers on e f f e c t i v e t y p e s of e n g r a v i n g .

-Shaves jewelry t o produce b r i g h t s u r f a c e and c u t l i n e s .

-May o p e r a t e d r i l l p r e s s t o make openings f o r r i v e t s .

PHYSICAL EFFORT:

S i t s w h i l e working.

WORKING CONDITIONS:

Works i n d o o r s i n a d e q u a t e l y l i g h t e d , h e a t e d , and v e n t i l a t e d a r e a .    Subject
t o possible cuts i n using handtools.

NOTE: Other jobs t h a t c o n t a i n s i m i l a r b a s i c d u t i e s t h a t s i g n i f i c a n t l y
exceed o r f a l l s h o r t of t h o s e c i t e d above s h a l l be a p p r o p r i a t e l y c l a s s i f i e d
above o r below t h i s e s t a b l i s h e d NA-4 g r a d e l e v e l w i t h t h e r a t i o n a l e f o r t h e
g r a d e s e l e c t e d documented and a t t a c h e d t o t h e p o s i t i o n d e s c r i p t i o n .
                           DoD NAF CRAFTS AND TRADES
                               JOB-GRADING GUIDE
                          LABORER (BAGGER) NA-3502-1

DUTIES AND RESPONSIBILITIES:

-As customer's purchases are checked out by cashiers, Bagger places produce,
meats, and other grocery items in bags. Assures that items are placed in
appropriate type bags and in such a manner as to preclude damage, breakage,
and odor or taste contamination.

-Places bags in carts to take them to customer's vehicle and places them where
directed. Places bags upright in such a position as to avoid damage to con-
tents. For customers making large purchases, more than one cart may be required;
therefore, the grocery bagger may have to push and pull carts to the customer's
vehicle. Individual bags of groceries may weigh as much as 25 to 30 pounds.

-Returns shopping carts to designated storage area and arranges them properly.

-Maintains appearance of area outside the checkout counters and in the parking
lot by picking up paper and other debris.

-Replenishes sacks and other expendable items used for sacking of produce,
meats, frozen foods, and other grocery items.

CONTROL OVER WORK:

Works under immediate supervision of the Grocery Bagger Foreman (Head Bagger)
or his designated representative, who makes assignments and provides instructions
pertinent to work accomplishment and bagging procedures. Reviews or spot-checks
work in progress and provides guidance as needed. Discusses and advises on any
problem encountered.

PHYSICAL EFFORT:

Requires light to moderate lifting of bags of groceri-eswith weight up to 30
pounds and sustained walking and standing. Pushes and pulls carts of groceries
from store to customer's vehicle.

WORKING CONDITIOHS:

The work is performed inside and outside, under varying weather conditions.
Danger of slipping on wet and icy surfaces in the performance of carry-out
duties. Baggers must have integrity and be courteous to maintain good
customer relations. Subject to irregular hours of work.
                              DoD NAF CRAFTS AND TRADES
                                  JOB-GRADING GUIDE
                   f1ARINE EQCIPMEKT REPAIRER/MECIIAKIC NA-5352-0

MARINE EQUIPMENT REPAIRER KA-5352-8

DUTIES AND RESPONSIBILITIES:

-Performs minor repair of outboard motors, such as timing and adjusting engines
to operating tolerances and replacing parts when required.

-Assists a journeyman-level mechanic in the performance of complete overhaul of
inboard and outboard motors.

-Assists the journeymen-level mechanic in the diagnosis of malfunctions of
outboard motors to determine the source of trouble and the extent of repairs
required.

-Instructs patrons in all phases of safety regulations concerning use of boats
and motors.

-May collect fees for rental of equipment, prepare daily cash reports, and
deposit funds.

PHYSICAL EFFORT:

Frequent bending, lifting, and working i.n awkward positions

WORKING CONDITIONS:

Work is performed inside and outside, and is usually dirty and greasy. Exhaust
fumes may be present, and the employee is frequently exposed to the possibility of
cuts and bruises.
PIARINE EQUIPMENT FIECHANIC NA-5352-10:

DUTIES AND RESPONSIBILITIES:

-Diagnoses m a l f u n c t i o n s of i n b o a r d and o u t b o a r d motors t o d e t e r m i n e t h e s o u r c e
of t r o u b l e and t h e e x t e n t of r e p a i r s r e q u i r e d , i n c l u d i n g e l e c t r i c a l s y s t e m s ,
g e a r e d u n i l s , and components.

-Determines s u p p l i e s and p a r t s needed f o r r e p a i r s of motors

-According t o m a n u f a c t u r e r ' s manuals, Lears down, a d j u s t s , r e p a i r s , r e a s s e m b l e s ,
and runs o p e r a t i o n a l checks on equipment.

-Times and a d j u s t s e n g i n e s t o o p e r a t i n g t o l e r a n c e s , u s i n g s p e c i a l i z e d t e s t i n g
equipment, such a s compression t e s t e r s , a n a l y z e r s , t e s t benches, and s p e c i a l i z e d
measuring i n s t r u m e n t s .

- I n s t r u c t s p a t r o n s i n a l l phases of s a f e t y r e g u l a t i o n s c o n c e r n i n g u s e of b o a t s
and m o t o r s .

-May c o l l e c t f e e s f o r r e n t a l of equipment, p r e p a r e d a i l y c a s h r e p o r t s , and
deposit funds.

PHYSICAL EFFORT:

Frequent bending, l i f t i n g , and working i n awkward p o s i t i o n s .

WORKING CONDITIONS:

Work i s performed i n s i d e and o u t s i d e , and i s u s u a l l y d i r t y and g r e a s y . Exhaust
fumes may be p r e s e n t , and t h e employee i s f r e q u e n t l y exposed t o t h e p o s s i b i l i t y
of c u t s and b r u i s e s .

TITLES :

Jobs covered by t h i s g u i d e below t h e NA-10 l e v e l s h a l l be t i t l e d Marine Equip-
ment R e p a i r e r .

Jobs covered by t h i s g u i d e a t t h e NA-10 l e v e l and above s h a l l be t i t l e d Marine
Equipment Mechanic.
                                            DoD N F CRAFTS AND TRADES
                                                 A
                                                JOB-GRADING GUIDE
                                          MERCHANDISE MARKER NA-69 14- 1

DUTIES AND RESPONSIBILITIES:

-Unpacks t h e merchandise and s o r t s , s t a c k s , o r a r r a n g e s it a c c o r d i n g t o s t o c k
number, p r i c e , o r s i z e t o f a c i l i t a t e t h e marking p r o c e s s .

-Follows w r i t t e n o r o r a l i n s t r u c t i o n s p e r t a i n i n g t o i t e m s , such a s p r i c e s , s i z e s ,
and s t o c k c o d e s , t o be marked. S e t s t h e p r i n t on t h e t i c k e t p r i n t i n g machine i n
accordance w i t h i n s t r u c t i o n s and p r i n t s t h e r e q u i r e d number of t i c k e t s f o r
each group o r t y p e of merchandise t o be marked.

- A f f i x e s t h e t i c k e t s t o merchandise by p r e s s i n g t h e t i c k e t t o t h e box, c a r t o n ,
o r package. Machines of simple d e s i g n may be used t o a t t a c h o t h e r t y p e s of
printed tickets.

- A f t e r t h e marking p r o c e s s i s completed, repacks t h e merchandise f o r s t o r a g e o r
shipment. May move and s t a c k merchandise i n a s s i g n e d l o c a t i o n s w i t h i n t h e
warehouse, d e p o t , o r s t o c k room when f u r t h e r s t o r a g e i s r e q u i r e d .

A d d i t i o n a l d u t i e s i n c l u d e p a r t i c i p a t i n g i n i n v e n t o r i e s and m a i n t a i n i n g work
a r e a i n a c l e a n and o r d e r l y manner.

I n s t r u c t i o n s r e c e i v e d a r e e x p l i c i t and d i r e c t l y a p p l i c a b l e t o t h e work s i t u a t i o n .

PHYSICAL EFFORT:

S t a n d s , w a l k s , and h a n d l e s l i g h t - and medium-weight o b j e c t s .

WORKING CONDITIONS:

Works i n d o o r s . I s exposed t o d r a f t s , n o i s e , d u s t , and d i r t .                   May have t o
s t a n d f o r l o n g p e r i o d s on c o n c r e t e f l o o r s .
                           DoD NAF CRAFTS AND TRADES
                               JOB-GRADING GUIDE
        MOBILE EQUIPMENT SERVICER (SERVICE STATION ATTENDANT) NA-5806-2

DUTIES AND RESPONSIBILITIES:

Monitors operation of self-service gasoline station equipped with electrically
controlled pumps. Resets pumps following purchase. Keeps pump island area
clean of debris. Assists in maintenance of other station areas and restrooms.
Upon request, may clean windshields and check oil level. Assists customers in
the operation of gasoline pumps, as necessary.

Accepts cash or appropriate credit cards and makes necessary change. Responsible
for change fund and monies received.

The work operation of a self-service station does not normally permit close,
continuing supervision.

PHYSICAL EFFORT:

Frequently stands, walks, and handles lightweight objects.

WORKING CONDITIONS:

Works outside, in all weather conditions

NOTE:  Occasional performance of such tasks as checking air pressure in tires,
adding water to batteries or radiators, rcmoving and replacing windshield
wiper bladcs, does not warrant classification at a higher level unless per-
formed as regular, recurring duties.

Work performed in a fully automated self-service station in which attendants
are not physically present at Lhe pump island and most of the servicing is
remote controlled is properly classified as Cashier Checker, PS-2091-2. OPM
Job-Grading Standards (see OPM "PCS," reference (h)) provide for allocation at
grades other than that described above.
                                           DoD N F CRAFTS AND TRADES
                                                A
                                               JOB-GRADING GUIDE
                                         OFFSET PLATE PIAKER NA-4416-0

OFFSET PLATE MAKER NA-4416-5:

DUTIES AND RESPONSIBILITIES:

These b e g i n n i n g - l e v e l p o s i t i o n s a r e s u i t e d f o r i n d i v i d u a l s who have some
e x p e r i e n c e i n t h e t r a d e , b u t who a r e n o t f u l l y e x p e r i e n c e d i n a l l phases of
p l a t e making.

A t t h i s l e v e l , t h e employee

      -performs c o u n t e r e t c h i n g p r o c e s s ; s c r u b s p l a t e w i t h a weak a c i d s o l u t i o n
and f l u s h e s w i t h w a t e r .

          -performs s e n s i t i z i n g p r o c e s s ; o p e r a t e s w h i r l i n g machine, a s c e r t a i n s t h e
p r o p o r t i o n of s o l u t i o n t o be used by c o n s u l t i n g p r e p a r e d c h a r t s , and pours
s e n s i t i - z e r upon p l a t e a s i t w h i r l s i n t a n k .

         -performs p l a t e - b u r n i n g p r o c e s s ; p l a c e s n e g a t i v e s and p l a t e s i n vacuum
g l a s s t o p frame, a d j u s t s carbon lamp, and s e t s e l e c t r i c a l l y o p e r a t e d t i m e
exposure d e v i c e t o expose p l a t e t o t h e r a y s of t h e lamp.

     -performs i n k i n g p r o c e s s ; a p p l i e s i n k evenly t o s u r f a c e of p l a t e a f t e r it
has been burned and rubs down t o a smooth s u r f a c e .

         -performs d e v e l o p i n g - o u t p r o c e s s ; removes s u r p l u s s e n s i t i z e r arid i n k from
p l a t e ' s s u r f a c e and d e c i d e s d u r i n g p r o c e s s whether i m p e r f e c t i o n s a p p e a r .

        -performs p l a t e e t c h i n g p r o c e s s ; uses a weak a c i d s o l u t i o n t o remove s u r -
p l u s s e n s i t i z e r and ink and r e c o g n i z e s c o r r e c t d i s t r i b u t i o n of s e n s i t i z e r and
ink.

     -performs gumming p r o c e s s ; a p p l i e s a t h i n c o a t of a r a b i c s o l u t i o n t o p l a t e
surface t o prevent oxidation.

        - c l e a n s and r e t o u c h e s m a s t e r s t o e f f e c t " c l e a n " t y p e and a r t m a t t e r .

PHYSICAL EFFORT:

F r e q u e n t l y works i n s t a n d i n g p o s i t i o n and h a n d l e s l i g h t w e i g h t o b j e c t s .

h70RKING CONDITIONS :

Works i n d o o r s i n an a r e a a d e q u a t e l y h e a t e d and l i g h t e d . Worker i s exposed t o
chemical fumes, and t h e r e i s a p o s s i b i l i t y of chemical b u r n s . Work i s u s u a l l y
dirty.
OFFSET PLATE MAKER NA-4416-6:

DUTIES AND RESPONSIBILITIES:

These a r e t h e journeyman-level p o s i t i o n s of incumbents who have e x t e n s i v e
e x p e r i e n c e i n t h e t r a d e and a r e c o n s i d e r e d f u l l y q u a l i f i e d and e x p e r i e n c e d i n
a l l p h a s e s of p l a t e making.

The f o l l o w i n g d u t i e s a r e t y p i c a l , b u t n o t a l l - i n c l u s i v e , of p o s i t i o n s i n t h i s
standard :

          -Determines t h e k i n d and t y p e of p l a t e t o be made; t h e p r o c e s s t o be used;
and t h e exposure t i m e , a l i g n m e n t , how t h e p l a t e w i l l be run on t h e p r e s s , and
r e g i s t r a t i o n of t h e n e g a t i v e s and mask on p l a t e s f o r m u l t i c o l o r r u n s .

          -Makes d e e p - e t c h p l a t e s , chemical b l u e p r i n t s on v a r i o u s media, and s i m i l a r
p l a t e s , i n v o l v i n g s e t t i n g i n c o r r e c t i o n s and m u l t i p l e exposures of t h e same.

        -Uses g r a d u a t e s , b e a k e r s , and s t i r r e r s i n mixing chemical s o l u t i o n s .

         -Counteretches p l a t e s , u s i n g an a c i d s o l u t i o n t o remove o x i d a t i o n and o t h e r
foreign matter; desensitizes p l a t e i f necessary; coats p l a t e applying a l i g h t
s e n s i t i v e c o l l o i d , d e t e r m i n e s speed of w h i r l e r , t h i c k n e s s of c o a t i n g , even-
n e s s of d i s t r i b u t i o n , and method of d r y i n g ; and s e t s up and o p e r a t e s w h i r l e r .

      -Aligns and a t t a c h e s n e g a t i v e o r n e g a t i v e s t o p l a t e , mounts p l a t e on
vacuum frame; t u r n s on vacuum t o b r i n g n e g a t i v e and p l a t e i n t o p e r f e c t c o n t a c t ;
and exposes t h e s e n s i t i v e p l a t e t o a r t i f i c i a l l i g h t c a p a b l e of producing t h e
necessary i n t e n s i t y .

         -Applies i n k e v e n l y t o s u r f a c e of p l a t e ; washes p l a t e w i t h w a t e r and an
e t c h t o remove unhardened p o r t i o n s of c o a t i n g t o g e t h e r w i t h o v e r l a y i n g i n k ; and
makes any c o r r e c t i o n s t o p l a t e , such a s r e t o u c h i n g broken l i n e s o r m i s s i n g p o r -
t i o n s and p o l i s h i n g o r honing o u t inked n o n p r i n t i n g a r e a s .

     - I n s t r u c t s lower-grade P l a t e Makers i n t h e t e c h n i q u e s and p r a c t i c e s of
producing o f f s e t l i t h o g r a p h i c p l a t e s .

         -Makes enlargements and r e d u c t i o n s working i n dimensional p e r c e n t a g e s .

PHYSICAL EFFORT:

F r e q u e n t l y works i n s t a n d i n g p o s i t i o n and h a n d l e s l i g h t w e i g h t o b j e c t s .

WORKING CONDITIONS:

Works i n d o o r s i n an a r e a a d e q u a t e l y h e a t e d and l i g h t e d . Worker i s exposed t o
chemical fumes, and t h e r e i s a p o s s i b i l i t y of chemical b u r n s . Work i s u s u a l l y
dirty.
                                           DoD N F CRAFTS AND TRADES
                                                A
                                               JOB-GRADING GUIDE
                                        OFFSET PRESS OPERATOR NA-4417-0


OFFSET PRESS OPERATOR NA-4417-6:

DUTIES AND RESPONSIBILITES:

D u t i e s of t h e s e p o s i t i o n s r e p r e s e n t t h e e n t r a n c e l e v e l of work. S p e c i f i c work
i n s t r u c t i o n s a r e u s u a l l y r e c e i v e d from a h i g h e r - g r a d e O f f s e t P r e s s O p e r a t o r .

A t t h i s l e v e l , t h e employee

          -works w i t h an O f f s e t P r e s s O p e r a t o r of h i g h e r g r a d e , o b s e r v e s t h e sequence
of s t e p s i n v o l v e d when mounting p l a t e upon t h e p r e s s , padding p l a t e , and b l a n k e t ;
makes a d j u s t m e n t s t o f e e d paper i n t o p r e s s , and e n s u r e s a s u p p l y of i n k and
w a t e r i s a p p l i e d t o t h e a p p r o p r i a t e r o l l e r s . Notes t h o s e c h a r a c t e r i s t i c s t h a t
d e t e r m i n e s e r v i c e a b i l i t y of p l a t e , b l a n k e t , and o t h e r p r e s s components.

          -watches running p r e s s e s a f t e r s e t u p h a s been made, o b s e r v i n g f o r malfunc-
t i o n i n g of any of t h e a u t o m a t i c d e v i c e s , making c e r t a i n t h a t t h e r e i s s u f f i c i e n t
s t o c k on f e e d s t a c k and reproduced items a r e b e i n g s t a c k e d p r o p e r l y , and remov-
i n g f i n i s h e d work a s needed. N o t i f i e s s u p e r v i s o r o r s h u t s o f f p r e s s t o p r e v e n t
damage t o machinery o r w a s t e of s t o c k when unusual n o i s e s o r m a l f u n c t i o n i n g
occurs.

          - s h u t s o f f p r e s s a f t e r runs t o remove t r a c e s of p r e v i o u s r u n , o i l i n g o r
g r e a s i n g t h e v a r i o u s f i t t i n g s a c c o r d i n g t o i n s t r u c t i o n s of s u p e r v i s o r o r manu-
facturer's operating instructions for the press.

         - p r e p a r e s v a r i o u s i n k s from formulas o r s p e c i f i c i n s t r u c t i o n s o f s u p e r v i -
s o r s . Holds t o o l s o r p a r t s f o r s u p e r v i s o r d u r i n g r e p a i r o r maintenance o p e r a -
tions.

PHYSICAL EFFORT:

Walks and s t a n d s w h i l e working.

WORKING CONDITIONS:

Works i n d o o r s i n an a d e q u a t e l y l i g h t e d and h e a t e d a r e a .          Worker i s s u b j e c t t o
p o s s i b l e c u t s and b r u i s e s .

OFFSET PRESS OPERATOR NA-4417-7:

DUTIES AND RESPONSIBILITIES:

D u t i e s of t h e s e p o s i t i o n s i n v o l v e t h e make-ready, a d j u s t m e n t , and p r e s s o p e r a t i o n
on s i n g l e - c o l o r o r m u l t i c o l o r o f f s e t p r e s s equipment.

A t t h i s l e v e l , t h e employee

          -based upon work assignments r e c e i v e d i n t h e form of o r a l d i r e c t i o n s from
s u p e r v i s o r o r work o r d e r s l i s t i n g job s p e c i f i c a t i o n s , p r e p a r e s s i n g l e - c o l o r o r
multicolor o f f s e t presses f o r production runs.
                                                      4-218
OFFSET PRESS OPERATOR NA-4417-7:                         (cont'd)

          -depending upon t h e t y p e and s i z e of m a t e r i a l t o be reproduced and based
upon r e q u i r e d f o l d i n g o r r e p e a t runs f o r c o l o r r e p r o d u c t i o n , p r e p a r e s p r e s s e s
f o r o p e r a t i o n . S e t s up, a d j u s t s , and c o o r d i n a t e s t h e o p e r a t i o n of f e e d e r and
d e l i v e r y mechanisms, a d j u s t i n g a i r f l o w , g u i d e s , and t a p e s , s o t h e r e w i l l b e
u n i n t e r r u p t e d flow of s t o c k t h r o u g h t h e p r e s s .

          - i n s p e c t s p l a t e f o r i m p e r f e c t i o n s a f t e r removal of p r o t e c t i v e gum; c l e a n s
w i t h a c i d s o l u t i o n ; mounts p l a t e on t h e p l a t e c y l i n d e r ; a d j u s t s and backs it up;
and s e t s hold-down o r clamp a d j u s t m e n t s a s r e q u i r e d . Observes c o n d i t i o n of
b l a n k e t and r o l l s f o r wear o r i m p e r f e c t i o n s ; s e t s p r e s s u r e s s o r e p r o d u c t i o n
w i l l be p r e c i s e , c l e a r , and uniform.

          - c o n s i d e r i n g c o l o r t o n e s p e c i f i e d , e v a l u a t e s t h e amount of i n k , d r y e r s ,
v a r n i s h e s , and waxes t o compound f o r work o r d e r o r f o r s u c c e s s i v e c o l o r r u n s .
F i l l s i n k f o u n t a i n s ; a d j u s t s t h e i n k and w a t e r f o u n t a i n flow c o n t r o l s , momen-
t a r i l y s t a r t i n g t h e p r e s s t o d i s t r i b u t e t h e s e over r o l l e r s u r f a c e s .

          -makes a d j u s t m e n t s and runs t r i a l s h e e t s through t o o b s e r v e t h e " l a y , "
u n i f o r m i t y of i m p r e s s i o n , t o n e of c o l o r , r e g i s t r a t i o n , and o t h e r elements of
l i t h o g r a p h i c q u a l i t y . When t r i a l s h e e t has been approved, s t a r t s p r e s s o n ' p r o -
d u c t i o n r u n , keeping s u r v e i l l a n c e o v e r it t o d e t e c t mechanical o r chemical mal-
f u n c t i o n s i n o r d e r t h a t a d j u s t m e n t s may be made t o e n s u r e c o n s i s t e n t r e s u l t s .
Repeats s e t u p f o r o t h e r p l a t e s i n which i m p o s i t i o n i s r e q u i r e d . Makes a d j u s t -
ments s o t h a t r e g i s t r a t i o n w i l l be p r e c i s e and t h e d e s i r e d c o l o r t o n e w i l l be
attained.

       -may r e p l a c e wornout o r broken p a r t s on t h e p r e s s o r i t s a t t a c h m e n t s ; may
o i l and g r e a s e v a r i o u s f i t t i n g s a s p r e s c r i b e d by t h e p r e s s m a n u f a c t u r e r .

PHYSICAL EFFORT:

Walks and s t a n d s w h i l e working.

WORKING CONDITIONS:

Works i n d o o r s i n an a d e q u a t e l y l i g h t e d and h e a t e d a r e a .             Worker i s exposed t o t h e
p o s s i b i l i t y of c u t s and b r u i s e s .

OFFSET PRESS OPERATOR NA-4417-8:

DUTIES AND RESPONSIBILITIES:

P o s i t i o n s a t t h i s g r a d e l e v e l i n c l u d e O f f s e t P r e s s O p e r a t o r s engaged i n t h e
make-ready, a d j u s t m e n t , and o p e r a t i o n of l a r g e , two-color o f f s e t p r e s s e s .

A t t h i s l e v e l , t h e employee

          -working from g e n e r a l o r a l i n s t r u c t i o n s o r from work o r d e r s p e c i f i c a t i o n s ,
d e t e r m i n e s t h e t y p e s e t - u p o r p r o c e d u r e s t o u t i l i z e f o r t h e purpose of r e p r o -
d u c i n g m a t e r i a l on t w o - c o l o r l i t h o g r a p h i c p r e s s e s w i t h a u t o m a t i c a t t a c h m e n t s of
various types.
OFFSET PRESS OPERATOR NA-4417-8: ( c o n t ' d )
          -makes ready two s e c t i o n p r e s s e s ; f i l l s i n k w e l l s and a d j u s t s t h e flow
r a t e of w a t e r and ink f o r each s e c t i o n s o t h a t t h e o p e r a t i o n of b o t h may b e
a d j u s t e d u n t i l t h e r e i s s y n c h r o n i z a t i o n between t h e two s e c t i o n s and t h e pickup,
d e l i v e r y , and f o l d i n g d e v i c e s a t t a c h e d t o t h e p r e s s . I n s t a l l s t h e p l a t e s ; i n -
s p e c t s t h e v a r i o u s r o l l e r s and b l a n k e t s ; s e t s t h e p r e s s u r e s upon t h e r o l l s ;
s e t s t h e flow r a t e of w a t e r and i n k ; and b u i l d s up t h e p l a t e and b l a n k e t s t o
uniformity.

           - i n view of t h e c r i t i c a l t o l e r a n c e s r e q u i r e d f o r m u l t i c o l o r and m u l t i c o l o r
h a l f - t o n e r e p r o d u c t i o n , makes c e r t a i n t h a t t h e a d j u s t m e n t s a s t o p r e s s u r e s and
flow r a t e s of i n k and chemicals a r e made i n c o n s i d e r a t i o n of t h e d u a l n a t u r e of
the press.

          -keeps s u r v e i l l a n c e o v e r t h e p r e s s a f t e r p r o d u c t i o n r u n s have s t a r t e d t o
d e t e c t p o s s i b l e chemical o r mechanical m a l f u n c t i o n i n g s t h a t would r e s u l t i n
damage t o t h e p r e s s o r s t o c k wastage. May r e p a i r p r e s s e s , r e p l a c i n g worn o r
broken p a r t s and s e t t i n g t h e p r e s s back i n t o s y n c h r o n i z a t i o n . P e r i o d i c a l l y
g r e a s e s and o i l s v a r i o u s f i t t i n g s a s p r e s c r i b e d by m a n u f a c t u r e r ' s s p e c i f i c a -
t ions.

          - g i v e s i n s t r u c t i o n s t o lower g r a d e l e v e l employees w i t h r e s p e c t t o t e c h -
n i q u e s and p r o c e d u r e s u t i l i z e d t o o b t a i n q u a l i t y l i t h o g r a p h i c r e p r o d u c t i o n s .

PHYSICAL EFFORT:

Walks and s t a n d s w h i l e working.

WORKING CONDITIONS:

Works i n d o o r s and i n an a d e q u a t e l y l i g h t e d and h e a t e d a r e a .               Worker i s exposed
t o t h e p o s s i b i l i t y of c u t s and b r u i s e s .
                                        D D N F CRAFTS AND TRADES
                                         o   A
                                            JOB-GRADING GUIDE
                                      POOL TABLE REPAIRER NA-3106-5

DUTIES AND RESPONSIBILITIES:

-Assembles, d i s m a n t l e s , r e p a i r s , and maintains pool t a b l e s and a c c e s s o r i e s

-Removes and r e p l a c e s worn o r damaged p a r t s such a s c u s h i o n s , p o c k e t s , c l o t h
covering,or t a b l e t o p u s i n g handtools and m a t e r i a l s such a s f e l t c l o t h , s l a t e
cement, t a c k s , hammers, wrenches, s t a p l e guns, n e e d l e s , and t h r e a d .

- R e f i n i s h e s o r r e p l a c e s woodwork on pool t a b l e s t o i n c l u d e items such a s l e g s ,
frames, and mouldings.

- S e t s up and l e v e l s pool t a b l e s ; r e p l a c e s damaged o r missing l e v e l i n g screws.

-May r e p a i r cue t i p s and b a l l racks

-Orders r e q u i r e d p a r t s and m a t e r i a l t o complete r e p a i r s

-Performs g e n e r a l housekeeping t a s k s t o ensure proper s t a n d a r d of appearance,
c l e a n l i n e s s , and s a f e t y of a s s i g n e d work a r e a .

PHYSICAL EFFORT:

S t a n d s , s t o o p s , bends, s t r e t c h e s , and works i n t i r i n g and uncomfortable p o s i t i o n s
Handles medium- and heavyweight o b j e c t s .

 O KN
W R I G CONDITIONS:

Works i n s i d e an adequately l i g h t e d and h e a t e d a r e a .          Exposed t o p o s s i b l e c u t s and
bruises i n using handtools.

NOTE: Other jobs t h a t c o n t a i n s i m i l a r b a s i c d u t i e s t h a t s i g n i f i c a n t l y exceed
o r f a l l s h o r t of t h o s e c i t e d above s h a l l be a p p r o p r i a t e l y c l a s s i f i e d above o r
below t h i s e s t a b l i s h e d NA-5 grade l e v e l with t h e r a t i o n a l e f o r t h e grade
s e l e c t e d documented and a t t a c h e d t o t h e p o s i t i o n d e s c r i p t i o n .
                                        DoD N F CRAFTS AND TRADES
                                             A
                                             JOB-GRADING G U I D E
                                   SHOE CLEANER AND POLISHER NA-7601-1

DUTIES AND RESPONSIBILITIES:

-Cleans and p o l i s h e s footwear f o r customers by removing s u r f a c e d i r t and by
removing grime and o l d p o l i s h o r wax from f o o t w e a r ; a p p l i e s c o a t i n g of c o l o r e d
o r n e u t r a l l i q u i d o r p a s t e p o l i s h o r wax; and p o l i s h e s w i t h b r u s h e s and c l o t h s .
A p p l i e s l i q u i d d r e s s i n g t o f a b r i c a r e a s of footwear t o r e s t o r e appearance o f
c l o t h . Coats edges o f s o l e and h e e l w i t h s o l e d r e s s i n g . Dyes o r t i n t s f o o t w e a r .

-Performs v a l e t s e r v i c e a s s o c i a t e d w i t h b a r b e r shop a c t i v i t i e s , s u c h a s b r u s h i n g
l i n t and h a i r from p a t r o n s ' c l o t h i n g , and a s s i s t s customers w i t h c o a t s . Sweeps,
mops, waxes, and p o l i s h e s f l o o r s a s r e q u i r e d t o m a i n t a i n s a t i s f a c t o r y s a n i t a t i o n
s t a n d a r d s i n a b a r b e r shop. Requests r e p l e n i s h m e n t of shoe c a r e s u p p l i e s , a s
r e q u i r e d , and m a i n t a i n s s u p p l i e s and equipment i n c l e a n , o r d e r l y manner.

PHYSICAL EFFORT:

S t a n d s o r bends c o n t i n u o u s l y whil e working.

WORKING CONDITIONS:

Works i n an a d e q u a t e l y l i g h t e d and h e a t e d a r e a .      Exposed t o s l i p p e r y f l o o r s and
v a r i o u s types of shoe p o l i s h .
                                             UoD NAF CRAFTS AND TRADES
                                                 JOB-GRADING GUIDE
                                             SKATE REPAIRER NA-4801-6

DUTIES AND RESPONSIBILITIES:

-Assembles new r o l l e r s k a t e s and a c c e s s o r i e s .

-Repairs and m a i n t a i n s r o l l e r s k a t e s by d i s a s s e m b l i n g s k a t e s and c l e a n i n g ,
l u b r i c a t i n g , a d j u s t i n g and r e p l a c i n g b e a r i n g s , t r u c k s , w h e e l s , a x l e s , and
o t h e r worn o r damaged p a r t s u s i n g small h a n d t o o l s and equipment.

- I n s t a l l s , r e p a i r s and r e p l a c e s p a r t s and a c c e s s o r i e s such a s t o e s t o p s ,
t o e s c u f f r e t a i n e r s , and l a c e s .

-Ensures t h a t a d e q u a t e replacement s t o c k l e v e l s a r e m a i n t a i n e d ; r e q u i s i t i o n s
p a r t s and s u p p l i e s ; and m a i n t a i n s an i n v e n t o r y r e c o r d of p a r t s , a c c e s s o r i e s and
tools.

-Performs g e n e r a l housekeeping t a s k s t o e n s u r e p r o p e r s t a n d a r d of appearance,
c l e a n l i n e s s , and s a f e t y of d e s i g n a t e d work a r e a .

PHYSICAL EFFORT:

S t a n d s , bends, and l i f t s 1 ightweight o b j e c t s .

WORKING CONDITIONS:

Works i n s i d e an a d e q u a t e l y l i g h t e d and h e a t e d a r e a .          Exposed t o p o s s i b l e c u t s
and b r u i s e s i n u s i n g h a n d t o o l s .

NOTE: Other jobs r h a t c o n t a i n s i m i l a r b a s i c d u t i e s t h a t s i g n i f i c a n t l y exceed
o r f a l l s h o r t of t h o s e c i t e d above s h a l l be a p p r o p r i a t e l y c l a s s i f i e d above o r
below t h i s e s t a b l i s h e d KA-6 g r a d e l e v e l w i t h t h e r a t i o n a l e f o r t h e g r a d e
s e l e c t e d documented and a t t a c h e d t o t h e p o s i t i o n d e s c r i p t i o n .
                                         DoD N F CRAFTS AND TRADES
                                              A
                                             JOB-GRADING GUIDE
                                      SLOT MACHINE MECHANIC NA-4801-9

DUTIES AND RESPONSIBILITIES:

-Disassembles s l o t machines, i n s p e c t s , a n d , on own i n i t i a t i v e , d e t e r m i n e s t h e
t y p e and e x t e n t of r e p a i r s needed. Replaces worn o r f a u l t y p a r t s such a s a n t i -
p i l f e r a g e meters and d e v i c e s , c o j n r e c e i v e r s , and o p e r a t i n g l i n k a g e s . Modifies
c a b i n e t s and ~ n s t a l l se l e c t r o n i c m e t e r i n g systems and j a c k p o t s i g n a l i n g d e v i c e s
i n accordance w i t h m a n u f a c t u r e r ' s s p e c i f i c a t i o n s and s c n e m a t i c s .

- A s s i s t s i n p r e p a r a t i o n of gameroom f o r c o i n h a r v e s t , unjamming of machines,
and performing minor r e p a i r s t o machines i n gameroom.

-Performs r e q u i r e d t e s t s t o d e t e r m i n e t h a t machine i s p r o p e r l y assembled t o
meet p r e s c r i b e d t o l e r a n c e s a s e s t a b l i s h e d by h i g h e r a u t h o r i t y .

-Maintains machinery h i s t o r y r e c o r d s and s i g n s f o r a l l completed work, p a r t s
u s e d , and t e s t s conducted on each machine.

-Conducts v a r i o u s methods of s l o t machine r e p a i r and t r a i n i n g f o r new employees

- A s s i s t s i n i n v e n t o r i e s and moving of a s s o c i a t e d s l o t machine equipment, such
a s c a b i n e t s and benches.

- A s s i s t s i n maintenance and c l e a n l i n e s s of a s s i g n e d work s p a c e s .

RESPONSIBILITY:

S u p e r v i s o r a s s i g n s work o r a l l y . The employee d e t e r m i n e s t y p e and e x t e n t of
r e p a i r s needed and completes r e p a i r s w i t h l i t t l e o r no checking d u r i n g p r o g r e s s
o r upon completion; s i g n s f o r a l l completed work, p a r t s u s e d , and t e s t s con-
d u c t e d ; u t i l i z e s m a n u f a c t u r e r ' s manuals and s p e c i f i c a t i o n s i n work performance;
e n s u r e s t h a t machines a r e maintained w i t h i n payout t o l e r a n c e s e s t a b l i s h e d by
h i g h e r a u t h o r i t y and o v e r a l l r e q u i r e d s t a n d a r d s .

PHYSICAL EFFORT:

Works on l o c a t i o n o r i n s l o t machine r e p a i r shop.                 S t a n d s , s t o o p s , b e n d s , and
i s r e q u i r e d t o l i f t p a r t s and heavy equipment.

WORKING CONDITIONS

Work i s performed i n s i d e . D i r t , d u s t , and g r e a s e may be p r e s e n t .                  Exposed t o
p o s s i b i l i t y of c u t s , b r u i s e s , s h o c k s , b u r n s , and s t r a i n s .


NOTE: Other jobs t h a t c o n t a i n s i m i l a r b a s i c d u t i e s t h a t s i g n i f i c a n t l y exceed
o r f a l l s h o r t o f t h o s e c i t e d above s h a l l b e a p p r o p r i a t e l y c l a s s i f i e d above o r
below t h i s e s t a b l i s h e d NA-9 g r a d e l e v e l w i t h t h e r a t i o n a l e f o r t h e g r a d e
s e l e c t e d documented and a t t a c h e d t o t h e p o s i t i o n d e s c r i p t i o n .
                           DoD NAF CRAFTS AND TRADES
                               JOB-GRADING GUIDE
                      SMALL APPLIANCE REPAIRER NA-4855-7

DUTIES AND RESPONSIBILITIES:

-Identifies defective or malfunctioning parts of small, portable appliances by
visual inspection and by referring to manufacturers' checklists or defect sym-
bols marked on appliances. Disassembles appliance to remove defective parts,
using power screwdrivers, soldering iron, and handtools. Installs new parts
and reassembles appliance.

-Records nature of' repair in service log.

-Maintains stock of common replacement parts.

-Determines repair requirements by connecting appliance to power source and
observing readings on voltmeters or current testers or by examining parts for
defects while disassembling.

-Files or bends parts to remove burrs and improve alignment and fit.

-Holds appliance against buffing and polishing wheel to remove scratches from
metal surfaces.

-Touches up paint defects using brush or spray gun.

-May receive payment, operate cash register, make change, and be responsible
for a change fund.

PHYSICAL EFFORT:

Handles lightweight objects.

WORKING CONDITIONS:

Works indoors, in an adequately lighted and heated area.   Employee is subject to
possible cuts, burns, and electrical shock.

NOTE: Other jobs that contain similar basic duties that significantly exceed
or fall short of those cited above shall be appropriately classified above or
below this established NA-7 grade level with the rationale for the grade selected
documented and attached to the position description.
                                        DoD N F CRAFTS AND TRADES
                                             A
                                            JOB-GRADING GUIDE
                                   VENDING MACHINE ATTENDANT NA-4801-4

DUTIES AND RESPONSIBILITIES:

Vending Machine A t t e n d a n t s r e c e i v e vending items from food and r e t a i l f a c i l -
i t i e s o r from t h e i r immediate s u p e r v i s o r s and d e l i v e r items t o vending machines
concerned. They remove aged food o r o t h e r merchandise from machines, a s r e q u i r e d
by e s t a b l i s h e d p r o c e d u r e s ; r e p l e n i s h merchandise; and make a p p r o p r i a t e n o t a t i o n s
on r e q u i r e d documents. Locked money boxes a r e t u r n e d i n t o t h e s u p e r v i s o r o r
designated cashier.

Vending machines a r e i n s p e c t e d f r e q u e n t l y t o e n s u r e t h a t machines a r e a d e q u a t e l y
s t o c k e d , i n good working o r d e r , and a r e maintained i n a s a n i t a r y c o n d i t i o n ,
A t t e n d a n t s monitor brands and s a l e p r i c e s t o e n s u r e compliance w i t h c o n t r a c t
terms when vending s e r v i c e s a r e p r o v i d e d on a c o n t r a c t b a s i s . N o t i f y s u p e r v i s o r
of any d i s c r e p a n c i e s o b s e r v e d . Accompany c o n c e s s i o n a i r c s t o make s p o t - c h e c k s of
collections.

Machines a r e checked by i n s e r t i n g c o i n s t o d e t e r m i n e whether items a r e b e i n g
d i s p e n s e d p r o p e r l y and c o r r e c t change i s b e i n g r e t u r n e d . A f t e r t e s t i n g , p r o -
d u c t s o b t a i n e d a r e p l a c e d back i n t o t h e machines. A t t e n d a n t s c l e a n i n t e r i o r
and e x t e r i o r of machines u s i n g a p p r o p r i a t e c l e a n i n g s o l u t i o n s and c l e a n a r e a s
a d j a c e n t t o t h e machine, i n c l u d i n g snack t a b l e s .

Machines a r e v i s u a l l y spot-checked t o d e t e r m i n e whether any u n i t s a r e o u t o f
o r d e r . The repairman o r immediate s u p e r v i s o r i s c o n t a c t e d and an " o u t - o f - o r d e r "
s i g n i s p l a c e d on m a l f u n c t i o n i n g machines.

Incumbents may a s s i s t i n t h e p r e p a r a t i o n        of vending i t e m s , such a s sandwiches,
j e l l o , and s a l a d s , may r e p l e n i s h vending       a r e a s w i t h items s u c h a s n a p k i n s ,
condiments, and paper cup l i d s , and open                      c r a t e s / c a r t o n s / b o x e s ; keep stockroom
a r e a i n c l e a n and o r d e r l y c o n d i t i o n ; and   a d h e r e t o s a n i t a r y , s a f e t y , and
s e c u r i t y procedures.

PHYSICAL EFFORT:

F r e q u e n t l y s t a n d s , w a l k s , and h a n d l e s l i g h t - t o medium-weight o b j e c t s

WORKING CONDITIONS:

Work is performed i n s i d e and o u t s i d e , under v a r y i n g weather c o n d i t i o n s .

XOTE: Other jobs t h a t c o n t a i n s i m i l a r b a s i c d u t i e s t h a t s i g n i f i c a n t l y exceed
o r f a l l s h o r t of t h o s e c i t e d above s h a l l be a p p r o p r i a t e l y c l a s s i f i e d above o r
below t h i s e s t a b l i s h e d NA-4 g r a d e l e v e l w i t h t h e r a t i o n a l e f o r t h e g r a d e s e l e c t e d
documented and a t t a c h e d t o t h e p o s i t i o n d e s c r i p t i o n .
                                       DoD N F CRAFTS AND TRADES
                                            A
                                           JOB-GRADING GUIDE
                               VENDING MACHINE REPAIRER/MECHANIC NA-4820-0

VENDING MACHINE REPAIRER NA-4820-5:

DUTIES AND RESPONSIBILITIES:

I n t h e c a p a c i t y of a "HELPER,"

      - a s s i s t s h i g h e r - g r a d e Vending Machine Repairer/Mechanic i n t h e maintenance
and r e p a i r of vending machines. A s s i s t s by handing o r h o l d i n g t o o l s o r m a t e r i a l s .
May a s s i s t by performing such work a s d i s a s s e m b l i n g and c l e a n i n g equipment, and,
under t h e c l o s e s u p e r v i s i o n of a h i g h e r - g r a d e employee, reassemble equipment.

     -may d r i v e a t r u c k t o h a u l m a t e r i a l s and equipment t o and from work a r e a s .
Cleans work and vending r e p a i r shop a r e a s .

PHYSICAL EFFORT:

A c t i v e c l i m b i n g , bending, l i f t i n g , and working i n awkward p o s i t i o n s .

WORKING CONDITIONS:

Most work i s performed i n s i d e . Incumbent i s o c c a s i o n a l l y c a l l e d upon t o perform
r e p a i r s o u t s i d e , sometimes i n bad w e a t h e r . D i r t , d u s t , and g r e a s e may be p r e s e n t .
There may b e exposure t o t h e p o s s i b i l i t y of c u t s , b r u i s e s , s h o c k s , b u r n s , and
strains.

VENDING MACHINE REPAIRER NA-4820-8:

SKILLS AND KNOWLEDGE:

Must have a knowledge of where and how a v a r i e t y of component p a r t s , a c c e s s o r i e s ,
and p a r t s of systems s u c h a s w i r e s and p r i n t e d c i r c u i t s , l i q u i d pumps and t u b i n g
a r e i n s t a l l e d . Must have t h e a b i l i t y t o d e t e r m i n e when p a r t s s h o u l d be c l e a n e d
and r e i n s t a l l e d o r r e p l a c e d w i t h s t a n d a r d p a r t s . Incumbent must have t h e s k i l l
needed t o r e p a i r and r e p l a c e p a r t s and t o make s y n c h r o n i z i n g a d j u s t m e n t s and
s e t t i n g s , s u c h a s s e t t i n g l i q u i d d i s p e n s i n g mix a c c o r d i n g t o e s t a b l i s h e d s p e c i -
f i c a t i o n s . Work a t t h i s l e v e l a l s o r e q u i r e s s k i l l i n t h e u s e of common h a n d t o o l s
( f o r example, wrenches, p l i e r s , s o l d e r i n g i r o n , s q u a r e , l e v e l and s c r e w d r i v e r s )
and a s m a l l v a r i e t y of t e s t equipment ( f o r example, v o l t a g e m e t e r s , amp m e t e r s ,
c i r c u i t t e s t e r s , p r e s s u r e and d i a l g a u g e s . )

DUTIES AKD RESPOKSIBILITIES:

S u p e r v i s o r a s s i g n s work o r a l l y o r t h r o u g h work o r d e r s . Incumbent s e l e c t s t o o l s ,
d e c i d e s on t h e method and t e c h n i q u e s t o u s e , and c a r r i e s o u t assignments i n d e -
p e n d e n t l y . Obtains s t a n d a r d p a r t s s u c h a s t u b i n g , c o i n c h a n g e r s , and e l e c t r i c a l
w i r i n g by l o o k i n g up replacement i n f o r m a t i o n i n p a r t s manuals o r by making com-
p a r i s o n s w i t h samples. Also, e n s u r e s t h a t a d j u s t m e n t s and s e t t i n g s , s u c h a s
!a      VENDING MACHINE REPAIRER NA-4820-8:      (cont'd)

        voltage regulator setting and circuit testers, meet established requirements by
        checking and following the specifications called for in repair and manufacturers'
        manuals. Higher-grade mechanic or supervisor gives advice on unusual problems.
        The higher-grade mechanic or supervisor also checks to see that completed work
        meets requirements.

,   +   PHYSICAL EFFORT:

        Works on location or at the shop. Stands, stoops, bends, stretches, and works
        in tiring and uncomfortable positions. May lift parts and heavy equipment.

        WORKING CONDITIONS:

        Most work is performed inside. Occasionally, performs repairs outside, some-
        times in bad weather. Dirt, dust, and grease may be present. Exposed to
        possibility of cuts, bruises, shocks, burns, and strains.

        VENDING MACIIINE MECHANIC NA-4820-10 :

        SKILLS AND RKOWLEDGE:

        Must have knowledge. of the makeup, operation, and installation of all vending
        machine components, assemblies, and systems, including refrigeration and elec-
                                                                   rd
        trical systems. Must have the ability to determine when a i how far major
        components should be torn down, what parts and mechanisms can be reworked and
        refitted or should be replaced with new parts, and the types and extent of
        adjustment and alignment required. Must have the skill needed to remove and
        tear down major components and assemblies, such as compressors, liquid pumps,
        and coin-changing verifiers, and to rebuild, adjust, reinstall, align, and mesh
        such components and assemblies. Must have skill in the use of a wide variety
        of refrigeration and electrical test equipment (for example, test stands,
        compression gauges, special dial gauges, voltage meters, amp meters, and test
        cables.l

        DUTIES AND RESPONSIBILITIES:

        The supervisor assigns work orally or through work orders. The mechanic
        determines the type and extent of repair needed, and completes repairs
        independently. In rebuilding major components and assemblies, such as air
        compressors, ice makers and carbonation systems, the mechanic obtains and
        follows clearance and fitting specifications found in repair and manufacturers'
        manuals. Completes alignments and adjustments of the various components and
        assemblies according to specifications (for example, adjustments to timing
        apparatus in the machine and alignments between the dispensing release and the
        coin-chargers). The supervisor ensures that overall work meets accepted trade
        standards.

        PHYSICAL EFFORT:

        Works on location or at the shop. Stands, stoops, bends, stretches, and works
        in tiring and uncomfortable positions. May lift parts and heavy equipment.
VENDING MACHINE MECHANIC NA-4820-10:                  (cont'd)

WORKING CONDITIOYS:

Most work i s performed i n s i d e . O c c a s i o n a l l y , performs r e p a i r s o u t s i d e , sorne-
t i m e s i n bad w e a t h e r . D i r t , d u s t , and g r e a s e may be p r e s e n t . Is exposed t o
p o s s i b i l i t y of c u t s , b r u i s e s , shocks, b u r n s , and s t r a i n s .

TITLES :

Jobs covered by t h i s g u i d e below t h e NA-10 l e v e l s h a l l be t i t l e d Vending Machine
Repairer.

Jobs covered by t h i s g u i d e a t t h e NA-10 l e v e l and above s h a l l b e t i t l e d Vending
Machine Mechanic.
                                               DoD N F CRAFTS AND TRADES
                                                    A
                                                   JOB-GRADING GUIDE
                                                   WAITER NA-7420-0

    WAITER NA-7420-1:

    DUTIES AND RESPONSIBILITIES:

    Performs food and beverage s e r v i c e f u n c t i o n s , t o g e t h e r w i t h r e l a t e d house-
    keeping a c t i v i t i e s a s f o l l o w s :

               - C o n s u l t s p o s t e d m a s t e r menu and from t h i s i n f o r m a t i o n d e c i d e s which p l a c e
    s e t t i n g s w i l l be r e q u i r e d . Secures c l e a n l i n e n and a p p r o p r i a t e g l a s s w a r e and
    s i l v e r w a r e , depending on t h e p a r t i c u l a r menu, f o o d , and beverages t o be s e r v e d .
    Readies a s s i g n e d groups of t a b l e s f o r food and b e v e r a g e s , a s s u r i n g t h a t
    d i s h e s , g l a s s e s , and s i l v e r w a r e meet r e q u i r e d c l e a n l i n e s s s t a n d a r d s and t h a t
    l i n e n s and condiment c o n t a i n e r s a r e s p o t l e s s . P r e p a r e s s i d e t a b l e s w i t h
    g l a s s e s , s t i r r e r s , and c o c k t a i l n a p k i n s , s i l v e r w a r e , bowls of i c e , and o t h e r
    e x t r a s t h a t may be r e q u i r e d d u r i n g t h e meal o r s e r v i n g of b e v e r a g e s . Works
    a c c o r d i n g t o r i g i d t i m e s c h e d u l e , s e c u r e s c a r t s of food from p a n t r y o r k i t c h e n ,
    o b t a i n s r e q u e s t e d beverages from b a r , and p l a c e s t h e v a r i o u s items on t a b l e s
    f o r t h e purpose of p r o v i d i n g s e r v i c e a s needed. R e f i l l s food and beverage
    c o n t a i n e r s and performs emergency c l e a n u p s e r v i c e s .

             -Cleans t a b l e s and p r e p a r e s them f o r new g u e s t s . May mop, wax, and b u f f
    f l o o r i n a s s i g n e d a r e a . May perform o t h e r r e l a t e d c l e a n i n g d u t i e s as t i m e
    p e r m i t s , such a s washing d i n i n g / b a r / l o u n g e windows and c l e a n i n g entryways.

            -May perform j a n i t o r i a l ,      dishwashing, o r o t h e r d u t i e s i n an emergency.

    PHYSICAL EFFORT:

    C o n s t a n t s t o o p i c g , s t a n d i n g , bending, and walking.          Moderate l i f t i n g .

    WORKING CONDITIONS:

    Danger of minor burns from warming ovens, h o t l i q u i d s , g l a s s w a r e , and food
    c o n t a i n e r s . Danger of s l i p p i n g on w e t , soapy, o r h i g h l y p o l i s h e d f l o o r s .
I
    WAITER NA-7420-2:

i   DUTIES AND RESPONSIBILITIES:


I   -Performs beverage s e r v i c e f u n c t i o n s i n a b a r o r lounge a r e a .

    -Asks p a t r o n s what beverages a r e d e s i r e d and w r i t e s t h e o r d e r on a g u e s t check.
    D e s c r i b e s o r s u g g e s t s c o c k t a i l s , h i g h b a l l s , wines, o r o t h e r beverages upon
    request.

    -Gives o r d e r t o t h e b a r t e n d e r . Receives and p l a c e s b e v e r a g e s on a s m a l l t r a y
    and s e r v e s p a t r o n s . Adds f r u i t o r d e c o r a t i o n s t o c o c k t a i l s a s r e q u i r e d .
    Observes when p a t r o n s l e a v e and c l e a n s t a b l e s . R e t u r n s u s e d g l a s s w a r e t o b a r .
    Maintains c l e a n work a r e a .
    WAITER NA-7620-2:            (cont'd)

    - C o l l e c t s payment from p a t r o n s and s e t t l e s account w i t h t h e b a r t e n d e r o r c a s h i e r .

    -May d i s p e n s e b o t t l e d b e v e r a g e s , c o n f e c t i o n s , and tobacco o r s e r v e any o t h e r
    item upon r e q u e s t .

    PHYSICAL EFFORT:

    Constant stooping, s t a n d i n g , bending, walking, and l i g h t l l f t i n g .

    WORKING CONDITIONS:

    Danger of c u t s from g l a s s w a r e .       Danger of s l i p p i n g on w e t , soapy, o r h i g h l y
    polished floors.

    NOTE:     The OPM Job-Grading S t a n d a r d f o r Waiter-NA-7420-3 ( s e e OPM
                                            -                                                             t t ~ ~ ~ , ' t

I             r e f e r e n c e ( h ) ) i s t o be a p p l i e d when a p p r o p r i a t e .
                                            DoD N F CRAFTS AKD TRADES
                                                 A
                                                JOB-GRADING GUIDE
                                             AC
                                            W T H REPAIRER NA-3309-9

DUTIES AND RESPONSIBILITIES:

-With minimum s u p e r v i s i o n , a d j u s t s , r e p a i r s , c l e a n s , and r e p l a c e s worn o r dam-
aged p a r t s on a v a r i e t y of makes, t y p e s , and models of watches and time-
r e c o r d i n g i n s t r u m e n t s , i n c l u d i n g e l e c t r o n i c o r e l e c t r i c watches, c a l e n d a r ,
a u t o m a t i c , d i g i t a l , r e g u l a r , s t o p watches and chronometers.

-Using v a r i o u s t o o l s , such a s watchmakers' h a n d t o o l s , j e w e l e r s ' l a t h e , micro-
m e t e r , c a l i p e r s , and v e r n i e r gauge, d i s a s s e m b l e s time p i e c e , examines t o d e t e r -
mine e x t e n t of r e p a i r , a d j u s t s o r r e p l a c e s worn o r broken p a r t s , and may b e
r e q u i r e d t o manufacture u n a v a i l a b l e replacement p a r t s , such a s p i v o t s , w h e e l s ,
s t a f f s , p l a t e s , o r p i n i o n s . Cleans p a r t s by b r u s h i n g , immersing i n s o l v e n t s ,
o r u s i n g u l t r a s o n i c c l e a n i n g equipment. Reassembles t i m e p i e c e , t e s t s f o r
a c c u r a c y u s i n g e l e c t r o n i c d i a g n o s t i c machine, and,if n e c e s s a r y , may time o r
r e g u l a t e i n s t r u m e n t a s w e l l a s perform t e s t s f o r magnetism.

-May perform a number of a d m i n i s t r a t i v e d u t i e s i n s u p p o r t of t h e o p e r a t i o n of
t h e watch r e p a i r shop, i n c l u d i n g a s s i s t i n g i n i n v e n t o r i e s , p r e p a r i n g r e c o r d s
o f work performed, completing r e q u i r e d r e p o r t s , and p r e p a r i n g bank d e p o s i t s .

PHYSICAL EFFORT

Walks, s t a n d s , bends, and e x e r t s l i t t l e p h y s i c a l e f f o r t .           May b e exposed t o eye
strain.

WORKING CONDITIONS:

Works i n s i d e , w i t h a d e q u a t e l i g h t i n g , h e a t i n g and a i r c o n d i t i o n i n g .

NOTE: Other jobs t h a t c o n t a i n s i m i l a r b a s i c d u t i e s t h a t s i g n i f i c a n t l y exceed
o r f a l l s h o r t of t h o s e c i t e d above s h a l l b e a p p r o p r i a t e l y c l a s s i f i e d above o r
below t h i s e s t a b l i s h e d NA-9 g r a d e l e v e l w i t h t h e r a t i o n a l e f o r t h e g r a d e
s e l e c t e d documented and a t t a c h e d t o t h e p o s i t i o n d e s c r i p t i o n .
0   E.   UNIVERSAL ANNUAL JOB-GRADING STANDARDS

                TITLE
                -                                  SERIES    PAGE
                                                             -
         Aero Club Manager                         UA-1101   4-234
         Bowling C e n t e r Manager               UA-1101   4-237
         Caterer                                   UA-1101   4-240
         C h i l d Care C e n t e r Manager        UA-1101   4-242
         Exchange Manager                          UA-1181   4-246
         General Manager                           UA-1180   4-251
         Golf Course S u p e r i n t e n d e n t   UA-1601   4-256
         Golf Course Manager                       UA-1101   4-256
         Package S t o r e Manager                 UA-1101   4-259
         R e t a i l Manager                       UA-1182   4-261
                                           noo NAF UNIVERSAL ANNUAL
                                          JOB-CLASSIFICATION STANDARD
                                          AERO CLUB MANAGER UA-1101-0

DUTIES AKD RESPONSIBILITIES:

-Conducts t h e c l u b ' s d a i l y a c t i v i t i e s i n compliance w i t h d i r e c t i v e s , g u i d e l i n e s ,
and o p e r a t i n g i n s t r u c t i o n s ( 0 1 s ) p r o v i d e d by t h e Board of Governors (BOG).
Ensures compliance w i t h t h e s e a s w e l l a s o t h e r d i r e c t i v e s , p o l i c i e s , and
p r o c e d u r e s . Develops o r recommends, and implements, a f t e r a p p r o v a l , 01s t o
e f f e c t g r e a t e r o p e r a t i o n a l e f f i c i e n c y . P r o v i d e s d a t a t o t h e fund c u s t o d i a n t o
s u p p o r t s h o r t - and long-range p l a n s and t o a c h i e v e maximum r e t u r n on i n v e s t m e n t s
and equipment u s e . P r e p a r e s o r s u p e r v i s e s t h e p r e p a r a t i o n of r e p o r t s a s w e l l
a s t h e p r e p a r a t i o n and i s s u a n c e of f i n a n c i a l r e c o r d s and i n d i v i d u a l s t a t e m e n t s
t o members. C o o r d i n a t e s d a i l y a c t i v i t i e s w i t h t h e P r e s i d e n t of t h e BOG, b r i n g i n g
t o h i s a t t e n t i o n e x i s r i n g o r a n t i c i p a t e d problems, and recommends s o l u t i o n s t o
problems w i t h i n scope of r e s p o n s i b i l i t i e s .

-Attends meetings and reviews minutes of t h e BOG, s a f e t y , s t a n d a r d i z a t i o n ,
and g e n e r a l membership meetings t o coordinate a d m i n i s t r a t i v e and o p e r a t i o n a l
m a t t e r s and followup on items a f f e c t i n g c l u b o p e r a t i o n s . I n i t i a t e s agenda
items f o r o f f i c i a l c l u b meetings. Develops s t u d i e s and p l a n s a s d i r e c t e d by
t h e BOG o r s e l f - g e n e r a t e d i n r e s p o n s e t o membership d e s i r e s and o b j e c t i v e s .
Maintains l i a i s o n with t h e FAA and base s t a f f a c t j v i t i e s , such a s s a f e t y ,
o p e r a t i o n s , and f l i g h t c o n t r o l o f f i c e r e g a r d i n g a e r o c l u b o p e r a t i o n .

-Keeps t h e f l i g h t s c h e d u l e l o g book on a f i r s t - c o m e , f i r s t - s e r v e d b a s i s .
Checks and approves f l i g h t c l e a r a n c e s . Grounds o r r e s t r i c t s members' f l y i n g
p r i v i l e g e s f o r v i o l a t i o n s pending BOG a c t i o n . Monitors weather c o n d i t i o n s
t o e f f e c t immediate s e c u r i t y o r s t o r a g e of a i r c r a f t d u r i n g inclement weather
Maintains b u l l e t i n b o a r d s , c h a r t s , s t a t u s b o a r d s , p i l o t s ' i n f o r m a t i o n f i l e ,
and p u b l i c a t i o n s e s s e n t i a l t o c l u b o p e r a t i o n and f l i g h t p l a n n i n g by members.

                                                                                                        A
-Ensures t h a t n o t i f i c a t i o n p r o c e d u r e s a r e e s t a b l i s h e d w i t h t h e F A o r b a s e
o p e r a t i o n s t o n o t i f y a r e s p o n s i b l e a e r o c l u b o f f i c a l of overdue a i r c r a f t o r
o t h e r emergencies. Must be on d u t y o r make s u r e t h a t a q u a l i f i e d p e r s o n ,
d e s i g n a t e d i n w r i t i n g , i s on d u t y when s t u d e n t s o r p i l o t s w i t h l e s s t h a n 200
hours a r e f l y i n g i n t h e l o c a l a r e a .

- P r o v i d e s a d m i n i s t r a t i v e guidance t o t h e c h i e f f l i g h t i n s t r u c t o r t o a c h i e v e
e f f e c t i v e o p e r a t j o n of t h e f l i g h t and ground t r a i n i n g program. E n f o r c e s regu-
l a t o r y p r o c e d u r e s and c o n t r a c t u r a l p r o v i s i o n s p e r t i n e n t t o t h e t r a i n i n g program.
Advises f l i g h t i n s t r u c t o r s of changes i n a d m i n i s t r a t i v e p r o c e d u r e s a f f e c t i n g
t h e i r d u t i e s . Reviews s t u d e n t assignments t o e f f e c t e q u i t a b l e assignments
commensurate w i t h workload and a v a i l a b i l i t y of i n s t r u c t o r s . Overviews t h e
e s t a b l i s h m e n t and maintenance of membership and t r a i n i n g f o l d e r s and r e c o r d s
t o e n s u r e t h a t r e q u i r e d d a t a a r e p r o p e r l y r e c o r d e d and t h a t documents a r e main-
tained i n current status.

-Works w i t h t h e Club Maintenance O f f i c e r and t h e Chief Mechanic of t h e
maintenance f a c i l i t y i n c o o r d i n a t i n g and s c h e d u l i n g of p r e v e n t i v e and major
e   AERO CLUB MANAGER UA-1101-0:   (cont 'd)

    maintenance of club-operated aircraft in accordance with manufacturer's recom-
    mended inspection schedules and overhaul periods as well as those required by
    the FAA. Ensures proper documentation of maintenance performed.

    -Maintains surveillance over the supply function to ensure property account-
    ability, adequate property storage, and disposal of excess property. Prepares
    and approves purchase requests if so designated by the custodian.

    -May be responsible for the operation of a retail sales outlet.

    -Supervises employees engaged in functions incident to daily operations.
    Selects employees, assigns and reviews work, evaluates performance, initiates
    personnel actions, schedules and approves leave, counsels employees, and keeps
    them informed about personnel programs and policies, referring them to personnel
    specialists when technical answers are required.

    GRADING PLAN:

    1. This standard does not describe all possible levels at which jobs may be
    established. Basically, the duties remain the same regardless of club size;
    however, the volume of work varies significantly with club size. Therefore,
    the quantitative classification criteria below shall be used to classify
    Aero Club Manager positions. These factors reflect varying ranges of opera-
    tional data. Locally, the data shall be compiled on a calender year (CY) basis
    and divided by 12 to arrive at a monthly average for each factor. A comparison
    of the monthly averages with factor criteria will yield point values that can
    be collectively converted to grade levels.

    2.   *erational    Factors:

         a.   Number of Aircraft                           Points

                     1-5
                     6 - 10
                    11-15
                    16-20
                    21-25
                    Over 25

         b.   Monthly Flying Hours                         Points

                      Under 200
                      200-300
                      301-400
                      401-500
                      501-600
                      601-700
                      701-800
                      801-900
                      901-1000
                      Over 1000
AERO CLUB MANAGER:             UA-1101-0:         (cont'd)

               Number o f P i l o t i n g Members                                      Points

                       Under 100                                                           1
                       100-150                                                             2
                       151-200                                                             3
                       201-250                                                             4
                       251-300                                                             5
                       301-350                                                             6
                       351-400                                                             7
                       Over 400                                                            8

               Number o f S t u d e n t s                                              Points
               ( P r i m a r y t h r o u g h advanced)

                       Under 30                                                            1
                       30-50                                                               2
                       51-70                                                               3
                       71-90                                                               4
                       91-110                                                              5
                       111-130                                                             6
                       131-150                                                             7
                       Over 1.50                                                           8

3.       C o n v e r s i o n T a b l e f o r D e t e r m i n i n g Grade L e v e l s : The f o l l o w i n g t a b l e
s h a l l b e u s e d t o c o n v e r t t h e p o i n t s t o g r a d e l e v e l s f o r Aero Club Managers.

               Total Points                                            Grade L e v e l

                  Under 8
                  8-12
                  13-16
                  17-20
                  21-24
                  25-28
                  Over 28
                                              A             NUL
                                         DoD N F UNIVERSAL A N A
                                        JOB-CLASSIFICATION STANDARD
                                     BOWLING CENTER MANAGER UA-1101-0

EXCLUSIONS:

Night Manager p o s i t i o n s a r e g e n e r a l l y excluded from t h i s s t a n d a r d because t h e y
do n o t i n c l u d e t h e f u l l e x t e n t of t h e d u t i e s and r e s p o n s i b i l i t i e s d e s c r i b e d i n
t h i s s t a n d a r d . They a r e covered by j o b - g r a d i n g s t a n d a r d s f o r R e c r e a t i o n Aid,
PS-0189-0.

DUTIES AND RESPONSIBILITIES:

- T r a i n s and s u p e r v i s e s s u b o r d i n a t e employees and s c h e d u l e s and a s s i g n s t h e i r
d u t i e s . I n t e r v i e w s and p r e p a r e s n e c e s s a r y p e r s o n n e l a c t i o n r e q u e s t s on employees
and p r o s p e c t i v e employees. E v a l u a t e s employee performance of d u t i e s and
i n i t i a t e s r e q u i r e d p e r s o n n e l a c t i o n s t o r e p l a c e t h o s e n o t meeting minimum
s t a n d a r d s of performance.

-Promotes, o r g a n i z e s , and s c h e d u l e s open and l e a g u e bowling and s p e c i a l e v e n t s
and conducts bowling c l a s s e s .

-Maintains a d a i l y o p e r a t i o n r e c o r d of t h e bowling f a c i l i t y , showing a l l income
from f e e s and r e n t a l s . C o n t r o l s and a c c o u n t s f o r a l l prenumhered howling s c o r e
sheets.

-Ensures t h a t t h e mainte.nance and p r e v e n t i v e maintenance program on a l l p i n s e t -
t i n g machines and r e l a t e d equipment i s c a r r i e d o u t . Maintains a p p r o p r i a t e
r e c o r d s . May p e r s o n a l l y perform r e p a i r f u n c t i o n .

-Contacts f i r m s t o o b t a i n p r i c e s and o t h e r i n f o r m a t i o n r e g a r d i n g i t e m s , s u c h a s
purchase of equipment, a c c e s s o r i e s , and p a r t s . Recommends a c q u i s i t i o n of items
t o m a i n t a i n , improve, expand, o r enhance t h e bowling f a c i l i t y .

- S u p e r v i s e s t o t a l o p e r a t i o n of t h e bowling f a c i l i t y , i n c l u d i n g bowling b a i l s ,
b a g s , s h o e s , and r e l a t e d equipment. May custom-measure, f i t , and d r i l l b a l l s .

-May s u p e r v i s e vending machine and snack b a r o p e r a t i o n s t o e n s u r e t h a t t h e
bowling p a r t i c i p a n t s ' needs a r e s e r v e d .

SUPERVISORY CONTROLS:

Incumbent o p e r a t e s under t h e d i r e c t i o n of t h e S p e c i a l S e r v i c e s O f f i c e r , Recrea-
t i o n D i r e c t o r o r d e s i g n a t e d s u p e r v i s o r . Incumbent i s h e l d r e s p o n s i b l e f o r
implementing t h e i n s t a l l a t i o n ' s p o l i c i e s and f o r e f f i c i e n t o p e r a t i o n of t h e
bowling c e n t e r .
BOWLING CENTER MANAGER: UA-1101-0: (cont'd)

GRADING PT,AN:

The factors used to reflect the level of difficulty and responsibility of
these positions are as follows:

1.   Number of bowling lanes

                 Number oi Lanes
                               -                  Points

                    Up to 12
                    13 to 1 6
                    17 to 24
                    Over 24

2.   Staff required by the bowling center. The number of full-time employees
is averaged over a year. Part-time, civilian, and off-duty military are included.
The number of part-time employees shall be converted to an equivalent number of
full-time employees.

                 Kumber of Eniployees             Points

                      Cp to 5
                       6 to 10
                      11 to 15
                      16 to 20
                      21 to 25
                      Over 25

3.   Nun~berof lines per lane. Determine the average number of lines bowled
per lane per day considering data for Lhe preceding 12 months.

                 Average Yumber of Lines          -  -
                                                  Points

                        Up to 10
                        11 to 20
                        21 to 30
                        3 1 to 40
                        41 to 50
                        Over 50

4.   Management of snack bar. Add one point if the Manager is responsible for
the management and direction of a snack bar that includes cooking food and
serving beverages.

5.   Management of pro shop. Add one point if the Manager is responsible for
the management and direction of a complete pro shop that includes measuring,
fitting, and drilling bowling balls.
BOWLING CENTER MANAGER:           UA-1101-0 :      (cont 'd)

Conversion T a b l e :

             Total Points                                            Grade
                                                                     --

                   3-5
                   6-8
                   9-11
                  12-14
                  15-17
                  Over 1 7

NOTE: Where a u t h o r i z e d , f u l l a s s i s t a n t Bowling Center Manager p o s i t i o n s
s h a l l be graded one g r a d e below t h a t of t h e Manager.
                                                  A             NUL
                                             DoD N F UNIVERSAL A N A
                                            JOB-CLASSIFICATION STANDARD
                                                 CATERER UA-1101-0



T h i s s t a n d a r d i s n o t used t o g r a d e p o s i t i o n s i n which t h e paramount d u t i e s a r e
c l e r i c a l i n n a t u r e , such a s r e s e r v i n g c a t e r i n g a c t i v i t i e s , a r r a n g i n g f o r c o n t r a c t s
t o b e s i g n e d , and m a i n t a i n i n g a p a r t y book. Such p o s i t i o n s a r e p r o p e r l y
c l a s s i f i a b l e under t h e A S caLegory.

DUTIES AND RESPONSIBILITIES:

- I s r e s p o n s i b l e f o r a l l arrangements f o r c a t e r i n g a c t i v i t i e s ( f o r example,
b a n q u e t s , p a r t i e s , r e c e p t i o n s , I l ~ n c h e o n s ,(2nd o t h e r s p e c i a l a c t i v i t i e s )
r e q u i r i n g food and beverage s e r v i c e c a t e r e d by t h e c l u b o r open mess.
E i t h e r i n p e r s o n o r by l e t t e r , o b t a i n s p e r t i n e n t i n f o r m a t i o n from member
h o s t , s u c h a s number of g u e s t s e x p e c t e d , s e a t i n g a r r a n g e m e n t s , d e c o r a t i o n s ,
and music and e n t e r t a i n m e n t d e s i r e d . Analyzes t h e r e q u i r e m e n t s of t h e
o c c a s i o n and d e c i d e s on s u i t a b l e t y p e s of s e r v i c e s t o be p r o v i d e d ; d i s c u s s e s
menu and beverage items and p r i c e s L o be c h a r g e d . Draws u p p a r t y c o n t r a c t
and o b t a i n s member's s i g n a t u r e . I s r e s p o n s i b l e f o r making t h e commitment a s
t o arrangements and f o r t h e p r i c e t o be p a i d f o r t h e s e r v i c e s p r o v i d e d .
P r o v i d e s c a t e r i n g s e r v i c r f o r member's f u n c t i o n s h e l d o11Lside t h e c l u b o r
open mess a s a u t h o r i z e d by p o l i c y , r e g u l a t i o n s , and g u i d e l i n e s .

-Transmits i n f o r m a t i o n t o chef o r head cook and o t h e r p e r s o n n e l concerned w i t h
p a r t y a c t i v i t i e s ; a r r a n g e s f o r such d e t a i l s a s p r i n t i n g of menus, procurement
of d e c o r a t i o n s and e n t e r t a i n m e n t and t a b l e s c t - u p s ; a r r a n g e s f o r items such as
f u r n i t u r e , c h i n a , s i l v e r w a r e , c a n d l e s , and g l a s s e s .

- I n s p e c t s f i n a l arrangements f o r t h e p a r t y t o e n s u r e t h a t a l l c o n t r a c t u a l
arrangements a r e met i n s o f a r a s t h e c l u b i s concerned; g r e e t s h o s t and
h o s t e s s ; s e t s up r e c e i v i n g l i n e i f d e s i r e d ; a n d , a s r e q u i r e d , o b s e r v e s t h e
p a r t y i n o p e r a t i o n t o e n s u r e s e r v i c e p r o v i d e d i s e f f i c i e n t , c o u r t e o u 5 and
c o r r e c t from b o t h e t i q u e t t e arid c o n t r a c t u a l t e r m s .

-Maintains t h e p a r t y r e s e r v a L i o n book and p a r t y c o n t r a c t s

- P l a n s s p e c i a l membership a f f a i r s ( f o r example, New y e a r ' s Eve Dance); p l a n s
menus; p r e p a r e s n o t i c e t o membership; a r r a n g e s music and e n t e r t a i n m e n t ; a c c e p t s
r e s e r v a t i o n s ; p l a n s s e a t i n g c h a r t s and t a b l e a s s i g n m e n t s ; and, a s r e q u i r e d ,
o b s e r v e s and s u p e r v i s e s p a r t y i n p r o g r e s s .

SUPERVISORY CONTROLS:

Incumbent works under t h e s u p e r v i s i o n of t h e c l u b o r open mess manager, who
p r o v i d e s g u i d e l i n e s and d e t e r m i n e s q u a l i t y of c a t e r i n g a c t i v i t i e s from o n s i t e
o b s e r v a t i o n and comments of c l u b o r open mess members.
CATERER UA-1101-0:              (cont'd)

                                                    GRADING P A
                                                             LN

Grade                                                                          Factor

UA-5                                                   Limited p a r t y a c t i v i t i e s average up t o
                                                       15 p a r t i e s per month. Medium-size operation.
                                                       (Refer t o t h e complexity of operation c r i t e r i a
                                                       r e f l e c t e d i n t h e Club Operation A s s i s t a n t
                                                       Standard.)

                                                       P a r t y a c t i v i t i e s average between 16 and 40
                                                       per month." Medium- o r l a r g e - s i z e opera-
                                                       t i o n . (Refer t o t h e complexity of operation
                                                       c r i t e r i a r e f l e c t e d i n t h e Club Operation
                                                       A s s i s t a n t S t a n d a r d . ) Degree 2 Protocol,
                                                       a s enumerated below.

UA- 7                                                  Numerous p a r t y a c t i v i t i e s average over 40
                                                       per month." Large-size o p e r a t i o n . (Refer t o
                                                       t h e complexity of o p e r a t i o n c r i t e r i a r e f l e c t e d
                                                       i n t h e Club Operation A s s i s t a n t Standard.)
                                                       Degree 3 P r o t o c o l , as enumerated below.
                                                       "Average determined by counting t h e number of
                                                       c a t e r e d p a r t i e s during t h e previous CY divided
                                                       by 1 2 .



This f a c t o r a p p l i e s t o a l l c l u b s - - o f f i c e r s , noncommissioned o f f i c e r s , and
e n l i s t e d . The various degrees of t h i s f a c t o r a r e as follows:

Degree 1 . Normal m i l i t a r y p r o t o c o l , c o u r t e s i e s , and s o c i a l amenities.
Degree 2 . Normal m i l i t a r y p r o t o c o l , c o u r t e s i e s , and s o c i a l amenities, but
o c c a s i o n a l l y r e q u i r i n g formal p r o t o c o l t o general o f f i c e r s , o t h e r d i g n i t a r i e s ,
and t h e i r g u e s t s .
Degree 3 . Kormal m i l i t a r y p r o t o c o l , c o u r t e s i e s , and s o c i a l amenities, but
f r e q u e n t l y r e q u i r i n g ( r e g u l a r and r e c u r r i n g ) formal protocol t o general o f f i c e r s ,
t h e i r g u e s t s , and o t h e r d i g n i t a r i e s , including f o r e i g n o f f i c i a l s , f e d e r a l and
s t a t e o f f i c i a l s , and l o c a l and n a t i o n a l o f f i c e r s i n overseas a r e a s .

For noncommissioned o f f i c e r s and e n l i s t e d c l u b s , o t h e r d i g n i t a r i e s ( i n degrees
2 and 3) would include Sergeant Major of t h e Army and Command Sergeant Major
( o r equivalent f o r t h e Air Force, Navy, and Marine Corps).

"NOTE:     The grade of t h e p o s i t i o n when t h e combinations of f a c t o r s vary from t h o s e
                                                                                            n
shown above s h a l l be based on sound c l a s s i f i c a t i o n judgment. A evaluation s t a t e -
ment s e t t i n g f o r t h t h e a n a l y s i s and b a s i s f o r t h e grade of t h e p o s i t i o n s h a l l be
attached t o the position description.
                             DoD NAF UNIVERSAL ANNUAL
                            JOB-CLASSIFICATION STANDARD
                        CHILD CARE CENTER ElANAGER UA-1101-0

EXCLUSIONS :

Positions involving the operation of child care centers that do not meet the
minimum criteria established in this standard are classifiable in the PS
category. Positions that involve supervising or performing professional work
in an educational program, such as a licensed kindergarten, are to be classified
in an appropriate series of the Education Group in the UA category.

DUTIES AND RESPONSIBILITIES:

The following duties, responsibilities,,andsupervisory controls are typical,
but not all-inclusive, of positions covered by this standard:

     -Works under general administrative supervision of special services officer,
recreation director, or other designated superior. Within overall policy guide-
lines, is responsible for long-range and day-to-day planning, direction, and
operation of a child care center.

     -Plans, assigns, and directs all activities of the child care center,
including development of operational policies and procedures based on
directives from higher headquarters.

     -Selects, assigns, and supervises child care attendants; and initiates
actions on promotions, employment, terminations, performance ratings and
related personnel actions, subject to final approval of the designated
superior.

        -Determines requirements and orders equipment and supplies.

     -Prepares and submits annual budgets reflecting the estimated cost of
operating the activity and its resale program.

     -Develops and implements a program of activities designed to stimulate and
develop the physical and mental growth and coordination of the children.

     -Exercises responsibility and accountability for the change fund and daily
receipts of all property and resale merchandise.

     -Maintains required records for operation of the center, including employee
work schedules, regular hours, shift operations, and weekend and holiday work.

     -Performs periodic checks throughout the day to assure cleanliness, sanita-
tion, and health condition of the children and safety conditions of the center
including playground and surrounding areas.

        -Plans menus to ensure balanced meals when kitchen facilities are avail-
able.
CHILD CARE CENTER MANAGER:     UA-1101-0: (cont'd)

     -Cooperates and coordinates with other installation activities that may
have requirements for child care service.

     -Discusses child care problems with parents when they develop; answers
parent's questions and resolves problems.

GRADIKG PLAN:

The duties and responsibilities described above are typical of those performed
by Chid Care Center Managers, and grade UA-5 is considered appropriate for
positions that meet the minimum criterja contained here. Five basic factors,
plus a special considerations factor, are used for classifying these positions.

Factor I - Ave~a_geDaily Attendance. Average daily attendance shall be computed
over a period of 1 year. Children who attend the center on a full-time regular
basis (5 days per week, 8-10 hours per day) shall be counted on a one-for-one
basis. Children in the category of part-time (daily, hourly, drop-ins) shall
be counted on n 75 percent basis. For example, an average of 40 full-time
regulars, 60 daily rates, and 100 drop-in children will be counted as 160
(40 + 75 percent of 160). When Sunday operations are less than 8 hours, they
will be counted as half days in arriving at average daily attendance for all
categories except full-time regulars. A 5-day week shall be the basis for
determining average attendance in the full-time regular category.

          AVERAGE DAILY ATTENDANCE                   POINTS

                    Under 50
                     50-100
                    101-150
                    151-200
                    201-250
                    Over 250

Factor I1 - Size of Staff: The number of paid employees who are subordinate
to the Child Care Center Hanager shall be computed over a period of 1 year.
Equate part-time and intermittent employees to full-time on the basis of hours
actually worked. Volunteers and student aids shall be computed on actual
hours worked basis.

          SIZE OF STAFF                              POINTS

                 Up to 5
                  6-10
                 11-15
                 16-20
                 21-25
                 Over 25

Factor I1I   -   Weekly Hours of Operation:

     llore than 100 hours - add 2 points
     66-100 hours - add 1 point
     Less than 65 hours - add 0 points
CHILD CARE CENTER MANAGER UA-1101-0:   (cont ' d)

Factor IV - Management of a Food Program: When a Manager develops a varied
menu and manages a food program that meets daily nutritional requirements,
points shall be credited as follows:

     Add 1 point for one or more meals per day.

     When only mid-morning and mid-afternoon snacks
     are served, no points are credited.

NOTE: Even though dietetic advice is available and assistance is provided
from other competent sources, the primary consideration is whether the
Manager develops a planned, nutritious menu from optional available foods
(seasonal or substitute) and is ultimately responsible for food service. The
menu must provide food that is adequate in quantity and quality to meet the
nutritional needs of children.

Factor V - Childhood Development and Preschool Program:

Definitions :

(1) An early Childhood Development Program is a planned schedule of activities
for each age group (including infants), conducted as an integral part of the
child care program. It consists of activities that serve to positively affect
the self-image and physical, cognitive, and emotional development of children
in the center. Examples of experiences included are art (not coloring books);
music (listening, singing, and dancing); motor skill development (large and
small muscle) activity and passive activities (finger plays, games, and story
time); safety, hygiene, and nutrition awareness; and social communication skill
development. Add 1 point.

(2) A preschool program is a half-day program (4 hours or less) established
to assist children in the development of their social, emotional, and cognitive
capabilities. Preschools are normally conducted 2 to 4 days a week and enroll
children 3 to 5 years of age. Preschools also may be designated as prekinder-
garten or nursery schools. Add 2 points.

SPECIAL CONSIDERATIONS:

When classifying a position using this standard, care must be exercised to
assure that credit is assigned only for those conditions that are likely to
prevail for a reasonable period, for example, 1 year or more. Adherence
to this guidance will avoid grade fluctuations for minor and temporary changes
in assigned duties and responsibilities.

When the manager supervises more than one child care facility, 1 point will
be added. When a position fails to meet the typical duties and responsibilities
of this standard, or the point total is less than the minimum, sound position
classification principles shall be applied in determining the proper grade in
the PS-0189 series.
e   CHILD CARE CENTER MANAGER:

    CONVERSION TABLE
                                 UA-1101-0   (cont ' d )



              POINTS                                       UA GRADE

               4-7
               8-11
              12-14
              15-17
              Over 1 7
                                           DoD N F IJNIVERSAL ANNUAL
                                                A
                                          JOB-CLASSIFICATION STANDARD
                                          EXCHANGE EIANAGER UA-1181-0


GENERAL STATEMENT :

T h i s s t a n d a r d i n c l u d e s p o s i t i o n s t h a t i n v o l v e supervising t h e management of an
i n s t a l l a t i o n exchange engaged i n r e t a i l o p e r a t i o n s combined w i t h food p r e p a r a -
t i o n and s e l l i n g and/or p e r s o n a l s e r v i c e s , s c r v i c e s t a t i o n s , c o n c e s s i o n s and
vending machine a c t i v i t i e s .

EXCLUSIONS:

P o s i t i o n s whose d u t i e s a r e l i m i t e d t o t h e s u p e r v i s i o n and management of
t h e r e t a i l s a l e s o p e r a t i o n s a r e excluded from t h i s s e r i e s . They a r e t o be
c o n s i d e r e d i n r e l a t i o n t o t h e s t a n d a r d f o r R e t a i l EIanager UA-1182-0.           Also
excluded a r e p o s i t i o n s i n v o l v i n g r e s p o n s i b i l i t y f o r such s t a f f f u n c t i o n s a s
a c c o u n t i n g , equipment and f a c i l i t i e s , and overhead f u n c t i o n s r e l a t i n g t o
p e r s o n n e l , r e t a i l , and food and s e r v i c e s o p e r a t i o n s . The s t a n d a r d f o r General
Manager UA-1180-0 s h a l l c o n s i d e r e d f o r jobs w i t h t h o s e r e s p o n s i b i l i t i e s .

EXPLAYATORY STATEMENTS :

P o s i t i o n s covered by t h i s s t a n d a r d w i t h i n t?:e Army-Air Force Exchange S e r v i c e
a r e known a s Exchange Yanager. The exchanges t h e y manage i n c l u d e t h e r e t a i l
s a l e s merchandise a t a main s t o r e and iLs s u b o r d i n a t e o u t l e t s . S u b o r d i n a t e
o u t l e t s u s u a l l y h a n d l e l i m i t e d l i n e s of merchandise, and t h e managers r e p o r t
t o t h e Exchange Manager. S a l e s a l s o i n c l u d e t h e s a l e of food p r e p a r e d and
s e r v e d i n c a f e t e r i a s , snack b a r s , and separaLe food r e t a i l u n i t s . The s a l e s
i n c l u d e t h o s e f o r p e r s o n a l s e r v i c e s such a s d r y c l e a n i n g , l a u n d r y , o p t i c a l
s e r v i c e , and d i r e c t - o r c o n c e s s i o n - o p e r a t e d b e a u t y s h o p s , b a r b e r s h o p s , and
vending machines. Most merchandise s o l d i s o b t a i n e d by r e q u i s i t i o n from
warehouse o r d i r e c t shipment from s u p p l i e r s . The manager i s a u t h o r i z e d
s p e c i f i c l i s t s of merchandise f o r which he may make d i r e c t p u r c h a s e f o r
r e t a i l s a l e . The r e s p o n s i b i l i t y f o r p u r c h a s i n g , a c c o u n t i n g , p e r s o n n e l ,
equipment, and f a c i l i t i e s i s u s u a l l y performed a t a h i g h e r echelon i n t h e
o r g a n i z a t i o n . Within t h e Navy Department and Yarinc Corps t h e p o s i t i o n s
covered by t h i s s e r i e s a r e u s u a l l y i d e n t i f i e d a s Branch Manager and Exchange
Manager, r e s p e c t i v e l y . These p o s i t i o n s i n c l u d e t h e same r e s p o n s i b i l i t i e s
a s t h o s e d e s c r i b e d i n t h e p r e c e d i n g p a r a g r a p h and, i n a d d i t i o n , may i n c l u d e
r e s p o n s i b i l i t y f o r t h e p e r s o n n e l and a c c o u n t i n g f u n c t i o n s and maintenance
of f a c i l i t i e s . The p r e s e n c e o r absence of t h e s e f u n c t i o n s does n o t a f f e c t
t h e g r a d e l e v e l of t h e p o s i t i o n .

DUTIES AND RESPONSIBILITIES:

- D i r e c t s , c o o r d i n a t e s and s u p e r v i s e s a i l r e t a i l f o o d , s e r v i c e s , c o n c e s s i o n ,
and vending a c t i v i t i e s a t an exchange. Ensures t h a t p r o p e r s e r v i c e i s r e n d e r e d ,
p e r s o n n e l a r e f u l l y u t i l i z e d , a c c o u n t a b i l i t y v a r i a n c e s a r e h e l d t o a minimum,
c l e a n l i n e s s and s a n i t a t i o n a r e m a i n t a i n e d , and s a f e t y and s e c u r i t y measures
a r e implemented and maintained i n accordance w i t h p r e s c r i b e d d i r e c t i v e s and p r o -
cedures.
EXCHANGE MANAGER:   UA-1181-0   (cont'd)

-In accordance with guidance provided, determines requirements and requisitions
authorized items of merchandise from warehouse for sale at the exchange and its
retail outlets; as authorized, makes direct purchases of items from local
suppliers; ensures proper receipt, recording, storage, and distribution of all
items of merchandise; and maintains control of stock items, supplies, and
equipment and replenishes according to demand.

-Ensures proper and prompt recording and reporting of all operational and
administrative activities in accordance with published directives.

-Supervises overall management of Lhe exchange facilities; directly super-
vises and trains exchange employees and may prepare employee work schedules;
directs the conduct of physical inventories as required; serves as liaison
between the exchange and high command level.

-Recommends plans for development or alteration of services, building, and
facilities. flay supervise the development or implementation of these
alterations as directed.

-May plan, coordinate, supervise, and control all phases of a retail main
store activity.
EXCHANGE MANAGER:            UA1181-0 ( c o n t ' d )

                                            CLASSIFICATION FACTORS

Exchange Manager p o s i t i o n s a r e c l a s s i f i e d i n accordance w i t h t h e f o l l o w i n g
criteria:

                (1)    Average Monthly S a l e s Volume
                (2)    Number of O u t l e t s Managed
                (3)    Number of B a s e s / P o s t s / S a t e l l i t e s S e r v i c e d
                (4)    Geographical D i s p e r s i o n
                (5)    Merchandise R e p o r t i n g A c t i v i t i e s


-Average Monthly S a l e s Volume ( 1 ) c r i t e r i a s h a l l be based upon p r e v i o u s
f i s c a l y e a r o p e r a t i o n s and s h a l l i n c l u d e a l l d i r e c t r e t a i l , f o o d , and
s e r v i c e s s a l e s and c o n c e s s i o n income ( n o t c o n c e s s i o n s a l e s ) .

-Those Number of O u t l e t s Managed ( 2 ) Bases/Posts/Satellites/Site S e r v i c e d
( 3 ) Geographical D i s p e r s i o n ( 4 ) , and Merchandise R e p o r t i n g A c t i v i t i e s ( 5 )
i n e x i s t e n c e a t t h e end of t h e s u r v e y p e r i o d . ( S i t e o p e r a t i o n s a r e excluded
from t h e s e f a c t o r s ) .

-The below Grading C r i t e r i a s a l e s volume ranges below a r e based on t h e CPI
Base Year 1973-All I t e m s . Each DoD Component s h a l l a p p r o p r i a t e l y u p d a t e
t h e s e s a l e s volume r a n g e s based on t h e i n f l a t i o n f a c t o r determined by t h e
CPI f o r t h e most c u r r e n t f i s c a l y e a r o r based on i n f l a t i o n f a c t o r a d j u s t -
ments t h a t may b e developed by each DoD Component t h a t more a c c u r a t e l y
r e f l e c t p r i c e changes o r merchandise and s e r v i c e s s o l d .

                                              GRADING CRITERIA

B a s i c Grade                         Average Monthly
                                        S a l e s Volume Range

                                        $ 1 , 5 0 0 , 0 0 1 and o v e r
                                              500,001-1,500,000
                                              200,001-500,000
                                              100,001-200,000
                                        Up t o 100,000


                                        (1)     SALES                                     POINTS
Ie   EXCHANGE MANAGER UA- 118 1-0 ( c o n t ' d )

                                              (1)     SALES                                    POINTS




     UA- 10
v




                                              (2)     OUTLETS

                                              12 o r l e s s



                                              28 and o v e r                                     20

     D e f i n i t i o n of O u t l e t : R e t a i l - S e p a r a t e f i s c a l r e p o r t i n g a c t i v i t i e s . Food-
     Over $3,000 a v e r a g e monthly s a l e s . S e r v i c e - A l l d i r e c t - o p e r a t e d a c t i v i t i e s .

                             (3)     BASES/POSTS/SATELLITES SERVICED




     Definition:          Bases/Posts/Sai             l i t e s under s e p a r a t e commanders.

                              ( 4 ) GEOGRAPHICAL DISPERSION
                                                  s
                                 ( ? l o s t d i .... t a n t exchanges)                        Points

                             15-mile r a d i u s o r l e s s
                             26-50-mile r a d i u s
                             51-100-mile r a d i u s
                             101-150-mile r a d i u s
                             151-200-mile r a d i u s
                             Over 200-mile r a d i u s
EXCHANGE MANAGER UA- 1181-0 (cont ' d )

Geographical dispersion of Bases/Posts/Satellites serviced.

                       (5)    ?IERCHANDISE REPORTING ACTIVITIES

                             Up to 5                  0
                             6-8                      2
                             9 - 12                   4
                             13-17                    6
                             18 and over              8

Definition of Merchandise Reporting Activity: Those retail activities that
maintain separate stock accounts from those of their parent organization less
those separate fiscal reporting activities already credited under Factor ( 2 )
above.

EXCHANGE YAYAGERS SHALL BE GIVEN ONE ADUlTIONAL GRADE WHEN POINT FACTORS (1)
THROUGH (5) TOTAL PIORE THAN 95 POINTS: HOWEVER, PDIUT FACTORS SHALL NOT BE
USED FOR EXCHANGES GENERATING OVER $1,500,000 IN AVERAGE PlOh'THLY SALES.
                           DoD NAF UNIVERSAL ANNUAL
                         JOB CLASSIFICATION STANDARD
                           GENERAL liANAGER UA-1180-0


GENERAL STATEPIENT:

This standard includes positions involving management and supervision of all
phases of the operation of an exchange for an area that includes two or more
installation exchanges and includes responsibility for retail operations,
food operations, service operations, accounting, personnel, equipment and
facilities, and security and safety.

EXCLUSIONS:

Positions whose duties are limited to the supervision and management of the
retail sales operations are excluded from this series. They are to be
considered in relation to the standard for Retail Manager UA-1182-0. Positions
whose duties include the supervision and management of an exchange within an
area are excluded from this series and are to be considered in relation to the
standard for Exchange Manager UA-1181-0.

DUTIES AND RESPONSIBILITIES:

Typical duties and responsibilities performed by General Managers are the
following:

     -Directing and coordinating all phases of exchange retail, food, and
service operations toward maximum responsiveness to the mission and require-
ments.

     -Identifying, on a continual basis, areas for potential improvement
toward realization of increased earnings and improved service and estab-
lishing objectives toward that aim.

     -?laking and directing periodic and frequent inspections of a11 assigned
operations and outlets to identify areas of deficiency; directing the correction
of deficiencies; and following up to assure that corrective action has been
accomplished.

     -Developing, arranging, and applying assigned physical resources and
personnel as necessary to accomplish objectives.

     -Through management evaluation, judgment and action, assuring maximum
and full utilization of facilities, equipment, cash and personnel.

     -Identifying personnel with potential for development to higher-level
positions and providing concentrated training toward their development.

     -Planning and conducting training in technical subjects relating to retail,
food, and service operations.
GENERAL MANAGER UA-1180-0:   (cont 'd)

     -On a continuing basis, evaluating the standard of performance of
subordinate personnel, provjding counseling, and taking appropriate action
when performance is below acceptable standards.

     -Through exercise of professional and management action and effective
supervision, assuring compliance of all personnel to requirements prescribed
in applicable departmental, command, and exchange directives and operating
instructions in order to achieve a high standard of operational performance
and customer service. Ensuring compliance with EEO requirements.

     -Directing the management of all retail activities, including:

          -implementing procedures governing retail operations encompas-
sing requirements determinations; merchandise receipt, storage, and distribu-
tion; control of retail stocks, supplies, and equipment; and the procurement
of merchandise and supplies from local vendors.

          -supervising the requisitioning, delivery, and merchandising
unit control of direct delivery and open-end order items.

     -Directing the management of all food activities, to including:

          -implementing procedures governing all food operations such as
food procurement, storage and distribution, and control of food, supply items,
and equipment.

          -reviewing and controlling food operations, staffing and training,
merchandise presentation, menu planning, pricing and portion control.

          -inspecting concessionaire food activities.

          -providing technical assistance to concession food activities
regarding operating standards and assuring compliance with contractual agree-
ments.

     -Directing the management of all direct- and concession-operated auto-
motive, vending, agency, and personal services activities, including:

          -inspecting and controlling all direct-operated service activi-
ties to assure compliance with authorized services, approved financial plans,
operating directives, and quality standards.

          -preparing and dispatching contract proposals or solicitations for
service to be rendered by a concessionaire, contractor, or supplier for which
the exchange receives a fee or commission. Receiving and evaluating completed
contract proposals or solicitations and recommending awards.

          -inspecting and controlling concessionaire-operated activities
to assure that prices and standards of quality and performance are in
accordance with directives and that sanitation, fire, and security regulations
have been adhered to. Maintaining effectiveness files on all concessionaires
and contractors for performance evaluation purposes.
GENERAL MANAGER UA-1180-0: (cont 'd)

     -Directing the preparation of the Profit and Loss Program for inclusion
in the Component Profit and Loss Program; the analysis of financial statements
and reports to identify adverse financial trends; and initiation or recommenda-
tion of corrective action as appropriate. Assisting in the formulation of the
retail, food, and services financial program, and in preparation and review of
budgets and other documentation reflecting the status of branch operations.

     -Implementing, administering, and coordinating the exchange security,
safety, and fire prevention programs for retail, food, and services opera-
tions .

     -Providing advice and recommendations on expansion, relocation, or
discontinuation of services or activities consistent with exchange require-
ments and programmed objectives; and recommending renovation or remodeling
of facilities to provide for more adequate, modern, or economical service.

                            CLASSIFICATION FACTORS

General Manager positions are classified in accordance with following
criteria:

     (1) Average Monthly Sales Vohime
     (2) Number of Outlets Planaged
     (3) Number of Bases/Posts/Satellites Serviced
     ( 4 ) Geographical Dispersion of Outlets Nanaged
     (5) Merchandise Reporting Activities

If authorized, Assistant General Managers shall be classified one grade below
the authorized grade of General Manager.

Average Monthly Sales Volume (1) criteria shall be based upon previous fiscal
year operations and shall include all direct retail, food, and services sales
and concession income (not concession sales).

Those Number of Outlets Managed (Z), Number of Bases/Posts/Satellites Serviced
( 3 ) , Geographical Dispersion ( 4 ) , and Yerchandise Reporting Activities (51,
in existence at the end of the survey period. (Site operations are excluded
from these factors).

The above Grading Criteria sales volume ranges are based on the CPI Base
Year 1973 - All Items. Each DoD Component shall appropriately update these
sales volume ranges based on the inflation factor determined by the CPI for
the most current fiscal year or based on inflation factor adjustments that may
be developed by each DoD Component that more accurately reflect price changes
of merchandise and services sold.
GENERAL MANAGER CA-1180-0: ( c o n t ' d )

                                             G A I G CRITERIA
                                              R DN

Basic Grade                                      Average Elonthly
                                               Sales Volume Range
                                               --

UA-15                                         $3,500,001 and over
UA-14                                          1,500,001-3,500,000
UA-13                                            500,001-1,500,000
UA-12                                        Up to 500,000


                                            (1)     SALES
                                                        -                                    POINTS

UA-14




                                            (2)   OUTLETS
                                                   --                                        POINTS
                                             24 o r l e s s                                        0
                                             25 -34                                                5
                                             35 -44                                               10
                                             45-54                                                15
                                             55 and over                                          20

D e f i n i t i o n of O u t l e t : R e t a i l - Separate fiscal r e p o r t i n g a c t i v i t i e s .
Food- Over $3,000 average monthly s a l e s . Services- A l l d i r e c t - o p e r a t e d
activities.

              ( 3 ) L L I T E S                           SERVICED                           POINTS

                                        1-3
                                        4-5
                                        6-7
                                        8-9
                                       10-11
                                       12 o r more

Definition:        B a s e s / P o s t s / S a t e l l i t e s under s e p a r a t e commanders
GENERAL MAKAGER UA-1180-0:                    (cont'd)

                (4)     GEOGRAPHICAL DISPERSION                                                   POINTS
                      (Most d i s t a n t e x c h a n g e s )

                    35-mile r a d i u s o r l e s s
                    36-75-mile r a d i u s
                    76-150-mile r a d i u s
                   151-225-mile r a d i u s
                   226-350-mile r a d i u s
                   Over 3 5 0 - m i l e r a d i u s

Geographical d i s p e r s i o n of B a s e s / P o s t s / S a t e l l i t e s   serviced.

                (5)     EIERCHANUISE REPORTIYG ACTIVITIES                                         POINTS

                                         Up t o 10
                                         11-16
                                         17-24
                                         25-34
                                         35 and over


D e f i n i t i o n o f Plerchondise R e p o r t i n g A c t i v i t y : Those r e t a i l a c t i v i t i e s t h a t
m a i n t a i n s e p a r a t e s t o c k a c c o u n t s from t h o s e o f t h e p a r e n t o r g a n i z a t i o n less
t h o s e s e p a r a t e f i s c a l r e p o r t i n g a c t i v i t i e s a l r e a d y c r e d i t e d under F a c t o r
( 2 ) above.

GEUERAL MANAGERS SHALL BE G I V E N ONE ADDITIONAL GRADE W E POIKT FACTORS ( I )
                                                           HY
THROUGH ( 5 ) TOTAL MORE THAN 9 5 POINTS; HOWEVER, POINT FACTORS SHALL N T BE O
USED FOR EXCHAKGE/AREA EXCHANGES GENERATING OVER $ 3 , 5 0 0 , 0 0 0 IK AVERAGE M N H Y
                                                                                 OTL
SALES.
                            DoD ?JAF UNIVERSAL ANNUAL
                             JOB-GRADING STANDARD
                     GOLF COURSE SUPERINTENDENT, UA-1601-0
                        GOLF COURSE PlAh'AGER, UA-1101-0


GENERAL STATEMENT:

This standard directly applies to the individuals responsible for the opera-
tion and maintenance of n tract of land defined as a golf course, encom-
passing at least nine teeing areas, fairways, and greens.

Positions that include responsibilities for the full range of both course
                       r
                       & maintenance will be titled Golf Course Manager,
operational management g
UA-1101. This series is considered most appropriate for fully operating Golf
Course Manager positions in view of the business, technical, and administra-
tive requirements.

Positions with technical responsibilities for the golf course condition and
maintenance operations are appropriately classified as Golf Course Super-
intendent, UA-1601.

Positions involving the business and administrative management of the golf
course facilities but not technical control of the maintenance and upkeep
of the course itself are classified as Golf Course Assistant, UA-1101. Grade
level determination should be based on an overall evaluation by reference
to this standard and other related OPM position classification standards.

EXCLUSIONS:

Positions involving the supervision or performance of recreation programs
requiring a knowledge of the principles and techniques of recreation to
plan and carry out a recreation program arc excluded from this standard.
Also excluded are positions the principal duty of which is coaching or in-
struction in the game of golf.

Foreman-type positions in which the paramount qualification is in a trade and
craft background are excluded from the coverage of this standard.

OCCUPATIONAL INFORPIATION:

For most courses, there are committees that establish general policy on member-
ship, dues, large expenditures, and related general policy matters. The Super-
intendent's area of responsibility will always include the entire playing surface
of the course, including all tees, fairways, greens, roughs, and surrounding
areas; landscaping; structures (buildings, fences, bridges, and shelters directly
affecting golf play); equipment, personnel, materials, and associated records
for course maintenance. The Manager positions include such golf course manage-
ment functions as budget; long-range planning; scheduling and conducting of
tournaments and special events; liaison with public works, post engineers, or
other base maintenance departments in golf course repair and maintenance;
contracting out of segments of work beyond local capability; and management
GOLF COURSE SUPERINTENDENT/GOLF COURSE MANAGER UA-1601-O/UA-1101-0: (cont'd)

of food and drink facilities. Other additional and related responsibilities
are the instruction of member golfers, operation of the pro shop equipment
and clothing facility, and golf cart rental. Provision has been made in
the grade level criteria for the crediting of incremental duties and respon-
sibilities such as those listed above.

In classifying positions of Golf Course Manager and Golf Course Superintendent,
when both positions appear, care must be exercised in the crediting of final
authority and responsibility for the golf course facilities. If the respon-
sibility is divided or rests with one position or the other, classifier judg-
ment based on factual information must be applied in order to avoid duplica-
tive grade level credit.

                                     TITLES

Golf Course Superintendent, UA-1601-0 and Golf Course Manager, UA-1101-0

                                 GRADING PLAN

The factors used to reflect the level of difficulty and responsibilities of
these positions are the following:

     1.   Number of holes used at a golf course.

               Number of Holes                     Points




     2. Total number of employees working at the golf course for Manager
positions. Credit staff concerned with maintenance for Superintendent posi-
tions. The number of full-time employees shall be averaged over a season.
Part-time civilian and off-duty military are included. The number of part-time
employees shall be converted to an equivalent number of full-time employees on
the basis of hours worked (each 40 hours equal a fu1l"time employee).

               Number of Employees                 Points
                                                   --


                       0-5
                       6-10
                      11-15
                      16-20
                      21-25
                      26 and Over

     3.   Number of rounds per day. Determine the average number of rounds of
                                                            -


18 holes a day, considering data for the preceding golf season.
GOLF COURSE SUPERINTENDENT/GOLF COURSE MANAGER UA- 1601-O/UA- 1101-0 ( c o n t ' d )

                      Average Number of Rounds                              Points

                                    0-160
                                  161-185
                                  186-210
                                  211-235
                                  236-265
                                  266 and o v e r

     4 . Acreage of Golf Course. Determine t h e s i z e of t h e g o l f c o u r s e
acreage t h a t t h e S u p e r i n t e n d e n t i s r e s p o n s i b l e f o r .

                      T o t a l Acres Under Grass                            Points

                                 0-100
                               101-150
                               151-200
                               201-250
                               251 and o v e r

       5.     Ext r
              - a c r e d i t a b l e elements
               a.     F u l l g o l f c o u r s e management r e s p o n s i b i l i t y   -   1 Point

              b.      Pro Shop
                      P r a c t i c e Course
                      D r i v i n g Range                    any 3                    1 Point
                      Eating F a c i l i t y                 any 4 o r more           2 Points

Note :

1.    Do n o t c r e d i t a f u n c t i o n l o c a t e d i n t h e g o l f f a c i l i t y b u t managed by
or c o n t r a c t e d t o o t h e r s .

                                          Grade Conversion T a b l e

                             Conversion                                         Grade
                                                                                -

                                5-6                                              UA-7
                                7-9                                              UA-8
                               10-12                                             UA-9
                               13-15                                             UA- 10
                               16-18                                             UA-11
                               19 and o v e r                                    UA-12
                           DoD NAF UNIVERSAL ANNUAL
                          JOB-CLASSIFICATION STAYDARD
                        PACKAGE STORE MANAGER UA-1101-0

EXCLUSIONS:

Positions that do not meet the minimum managerial responsibilities described
below shall be considered for allocation as supervisors in the PS category.
Also excluded from the coverage of this standard are positions that may appear
to meet the minimum mangerial responsibility depicted in the three factors used
for grade level determination. Guidance in the evaluation of these positions
is available in job-grading standards for positions in the PS category.

DUTIES AND RESPDNSIBILITICS:

-Plans and directs the operation of the store subject to installation policies,
agency regulations, and applicable federal and stat.e laws; is administratively
responsible to designated supervisor, either military officer or civilian.

-Determines the kinds and quantities of alcoholic beverages required to meet
client demands; authorizes the purchase of the required items from wholesaler.

-Directs the receipt of liquor from wholesaler, checking the kinds and quantity
received with the purchase authorizations.

-Determines or recommends the sales price for all merchandise based on considera-
tion of such factors as competition, demand, supply, and desirable profit margin;
directs the price-marking on each individual item.

-Establishes Lhe inventory stock level; directs the taking of inventories and
is accountable for all liquor stock; is responsible for the maintenance of
accounting records on stocks, costs of supplies, overhead, and profits.

-Determines how merchandise shall be displayed and prescribes procedures to
safeguard funds and merchandise.

-Selects, trains, and supervises assigned employees.

-Ensures that cash funds or receipts are properly controlled and accounted
for.

                                 GRADING PLAN


1. Number of Customer Transactions (monthly average over a year)

               Under 5,000 per month - small
               5,001 - 10,000 per month - medium
               Over 10,000 per month - large
PACKAGE STORE MANAGER UA-1101-0:    (cont'd)

2.   Number of Line Items Stocked

               Under 100 items - small
               101-300 items - medium
               Over 300 - large

3.   Number of liquor items sold (monthly average over a year)

               Under 10,000 - small
               10,001 - 30,000 - medium
               Over 30,000 - large

When two or more factors are:

               small = UA-1101-5
               medium = UA-1101-6
               large = UA-1101-7

Grade level determinations for positions that contain most of the managerial
responsibilities and also considerably exceed the top of the range in the
quantitiative criteria may be graded by extrapolation from these standards
and cross-reference to the OPM Job-Grading Standards for Commissary Store
Management, GS-1144 (see OPM " P C S , " reference ( ) .
                                                    h)   An evaluation statement
setting forth the analysis and basis for arriving at the grade of the position
shall be attached to the office copy of the position description.
                                             DoD N F UNIVERSAL ANNUAL
                                                  A
                                            JOB-CLASSIFICATION STANDARD
                                             RETAIL MANAGER UA-1182-0


GENERAL STATEMENT :

T h i s s t a n d a r d i n c l u d e s t h o s e p o s i t i o n s i n v o l v e d i n t h e managing, d i r e c t i n g ,
and s u p e r v i s i n g of r e t a i l o p e r a t i o n s a t t h e a c t i v i t y l e v e l ; t h a t i s , t h e
s e l l i n g of merchandise t o a u t h o r i z e d customers.


EXCLUSIONS:

P o s i t i o n s t h a t i n v o l v e t h e s u p p o r t f u n c t i o n s of p u r c h a s i n g , d i s t r i b u t i o n and
warehousing, p e r s o n n e l , a c c o u n t i n g , maintenance of equipment and f a c i l i t i e s ,
d i r e c t l y - o p e r a t e d and c o n c e s s i o n a i r e - o p e r a t e d p e r s o n a l s e r v i c e s , vend-
i n g s e r v i c e s , and automated s e r v i c e s a r e excluded from t h i s s t a n d a r d .


TITLING:

P o s i t i o n s covered by t h i s s t a n d a r d a r e t o be t i t l e d a s R e t a i l Manager. Use of
a p a r e n t h e t i c a l d w i g n a t i o n f o l l o w i n g t h e b a s i c t i t l e i s a u t h o r i z e d . For
Example:          (Annex), (Branch S t o r e ) , (Main S t o r e ) .


DUTIES AND RESPONSIBILITTES:

L i s t e d below a r e groupings of d u t i e s and r e s p o n s i b i l i t i e s found i n t y p i c a l
work s i t u a t i o n s .

                                                          SITUATION A


          -Is responsible for a l l r e t a i l s a l e s a c t i v i t i e s a t e i t h e r a separate
l o c a t i o n o r an annex of a main s t o r e .

     -Ensures t h e p r o p e r d i s p l a y , p r i c e - m a r k i n g and s a l e of a l i m i t e d a s s o r t -
ment of merchandise. Makes c e r t a i n t h a t p r i c i n g p r o c e d u r e s a r e followed.

         -Ensures t h a t a d e q u a t e s t o c k l e v e l s a r e m a i n t a i n e d ; r e q u i s i t i o n s mer-
c h a n d i s e and makes c e r t a i n t h a t r e c e i p t p r o c e d u r e s a r e f o l l o w e d .

      -Is responsible f o r directing o r taking part in periodic inventories
and d i r e c t s o r p r e p a r e s r e q u i r e d r e p o r t s .

     -Is r e s p o n s i b l e f o r t h e s e c u r i t y of c a s h , f i x e d a s s e t s , and t h e merchandise
inventory.

          -When s u b o r d i n a t e p e r s o n n e l a r e a s s i g n e d , p r o v i d e s t r a i n i n g and guidance
on a l l phases of t h e r e t a i l o p e r a t i o n s a t t h e l o c a t i o n ; s u p e r v i s e s a s s i g n e d
p e r s o n n e l i n a l l t h e i r d u t i e s and r e s p o n s i b i l i t i e s and e v a l u a t e s t h e i r p e r -
formance.
RETAIL MANAGER U A - 1 1 8 2 - 0 :     (cont'd)

                                            SITUATION R


     -Is responsible for             all retail sales activities at a location carrying a
variety of merchandise.              (Examples of an activity carrying a limited variety of
merchandise are a retail             convenience food and beverage store; a seasonal
store-flower and garden;             and a toy store).

     -Directs and supervises employees engaged in price-marking, display, and
sale of merchandise; sets up the work schedules so that adequate personnel are
present at all times in sales, check-out, and storeroom areas.

     -Contacts vendors to ensure. timely stock replenishment of open-end and
direct-delivery merchandise orders. Is responsible for and supervises
employees engaged in the maintenance of inventory management documents
relating to open-end and direct-delivery orders.

     -Supervises employees in making periodic inventories, in the maintenance
and analysis of cost records, and in the preparation of reports and budgets
incident to the operation of the retail activity.

     -Is accountable. for the security of cash, fixed assets, and merchandise
inventory.

     -Is responsible for on-the-job training of sales personnel; supervises
assigned personnel in the performance of their duties and responsibilities;
prepares employee performance ratings and recommends appropriate personnel
actions.

     -Ensures compliance with fire, safety, sanitation and security regulations;
initiates work orders for repair and maintenance.

     -Maintains good customer and employee relations and renders courteous and
efficient customer service.

                                              SITUATION C

      -1s responsible for all retail sales activities at a location carrying a
complete variety of merchandise. (Variety of hardlines and softlines of
merchandise).

     -Directs and supervises employees engaged in price-marking, display, and
sale of merchandise; sets up the work schedule so that adequate personnel are
present at all times in sales, check-out, and storeroom areas.

     -Contacts vendors to ensure timely stock replenishment of open-end and
direct-delivery merchandise orders. Is responsible for and supervises employees
engaged in the maintenance of inventory management documents relating to open-
end and direct-delivery merchandise orders.

     -Supervises employees in making periodic inventories, in the maintenance
and analysis of cost records, and in the preparation of reports and budgets
incident to the operation of the retail activity.
RETAIL MANAGER UA-1182-0: (cont'd)
     -Is accountable for the security of cash, fixed assets, and merchandise
inventory.

     -Is responsible for on-the-job training of sales personnel; supervises
assigned personnel in the performance of their duties and responsibilities;
prepares employee performance ratings and recommends appropriate personnel
actions.

     -Ensures compliance with fire, safety, sanitation and security regulations;
initiates work orders for repair and maintenance.

SUPERVISORY CONTROLS:

Incumbents of positions in Work Situation A are directly responsible to the
manager of a larger retail sales activity, such as that described in Work
Situation B or C. The policles and procedures provided are specific. The
supervisor is readily available to provide necessary guidance and instructions.

The incumbents of positions in Work Situations B and C operate under the
control of a manager who has responsibilities beyond retail sales operations,
such as personal service operations, vending services, and staff functions of
warehousing, personnel, and accounting. Implementing policies and procsdures
regarding the operation of the retail sales outlet usually are written and
cover requirements determinations; procurement of merchandise; sale of mer-
chandise; sales promotion programs; and trainmg programs. The supervisor is
usually available either on the same installation or by telephone.
RETAIL MANAGER UA-1182-0:                   (cont'd)

                                                                ......
                                                  GRADING PLAN '--"'"

T h i s c h a r t shows t h e g r a d e s of t h e s e p o s i t i o n s a r r a n g e d a c c o r d i n g t o t h e
a v e r a g e monthly s a l e s volume by t h e wonk s i t u a t i o n s i n which t h e y o c c u r .

Grade
- -                                                     Work S i t u a t i o n




UA-8                 Over      $175,000




UA- 10


                                                       Over $350,000




UA- 13                                                                                    Over 750,000


*For p o s i t i o n s w i t h s a l e s volume up t o $ 2 5 , 0 0 0 , s e e J o b Grading S t a n d a r d f o r
R e t a i l Annex Operator PS-2091.

*>':Retail Manager p o s i t i o n s r a r e l y e x i s t i n Work S i t u a t i o n s B and C below t h e
$25,000 r e t a i l s a l e s volume shown i n t h e above c h a r t .

>'+':The above Grading P l a n s a l e s volume ranges a r e based on t h e CPI Base Year
1 9 7 3 - A l l I t e m s . Each DoD Component s h a l l a p p r o p r i a t e l y u p d a t e t h e s e s a l e
volume r a n g e s based on t h e i n f l a t i o n f a c t o r determined by t h e CPI f o r t h e most
c u r r e n t f i s c a l y e a r o based on i n f l a t i o n f a c t o r a d j u s t m e n t s t h a t may b e
developed by each DoD component t h a t more a c c u r a t e l y r e f l e c t p r i c e changes of
merchandise and s e r v i c e s s o l d .

A d d i t i o n a l c o n s i d e r a t i o n s h a l l be g i v e n i n d e t e r m i n i n g t h e g r a d e l e v e l s of t h e
R e t a i l Manager p o s i t i o n s i n Work S i t u a t i o n s B and C based on p o i n t s determined
                                                           o
from t h e c r i t e r i a l i s t e d below. N a d d i t i o n a l g r a d e s s h a l l b e p r o v i d e d f o r Work
S i t u a t i o n A.
RETAIL MANAGER UA-1182-0:    (cant 'd)

                            ADDITIONAL GRADING CRITERIA

                       (1) AVERAGE MONTHLY SALES VOLUME


GRADE              WORK STTUATION                         POINTS




UA- 7




UA-8




UA-9




UA-10




UA- 1 1
RETAIL MANAGER UA-1182-0:                    (cont'd)

        ( 2 ) Annexes

Annexes - R e t a i l a c t i v i t i e s                  N of Annexes
                                                            o                           -
                                                                                         Points
                                                                                         -

p h y s i c a l l y s e p a r a t e d from                      1                           0
main r e t a i l s t o r e                                      2                           4
                                                                3                          8
                                                                4-5                       12
                                                                6 and over                16

        ( 3 ) S h i f t s / D a y s of O p e r a t i o n

                                 No of S h i f t s             Days p e r week              Points




        ( 4 ) Geographical D i s p e r s i o n
              (Most D i s t a n t A c t i v i t y )

                                 No. of Miles                                        Points

                                 23-mile r a d i u s
                                 25-50-mile r a d i u s
                                 51-75-mile r a d i u s
                                 76-100-miles r a d i u s
                                 Over 100-miles r a d i u s


R e t a i l Managers i n Work S i t u a t i o n B and C s h a l l be c l a s s i f i e d one g r a d e h i g h e r
when p o i n t f a c t o r s f o r Average Monthly S a l e s Volume, Annexes, S h i f t s , and
Geographical D i s p e r s i o n t o t a l more t h a n 95 p o i n t s ; however, t h e s e f a c t o r s
s h a l l n o t b e used i n Work S i t u a t i o n B when a v e r a g e monthly s a l e s volume
exceeds $350,000 n o r i n Work S i t u a t i o n C when a v e r a g e monthly s a l e s volume
exceeds $750,000.

I f t h e r e i s a m i l i t a r y p e r s o n occupying t h e p o s i t i o n of R e t a i l Manager, a
g r a d e d e t e r m i n a t i o n s h a l l b e made a s i f t h e p o s i t i o n were f i l l e d by a
c i v i l i a n . The p o s i t i o n of f u l l a s s i s t a n t t o t h e Manager s h a l l b e one g r a d e
l e v e l lower t h a n t h a t of t h e Manager p o s i t i o n :
F.    NONAPPROPRIATED FUND/APPROPRIATED FUND GRADE LINKAGE CHART

This chart is for information and reference purposes and is not to be used for
direct classification.

       DOD NAF                                  OFFICE OF PERSONNEL MANAGEMENT
JOB-GRADING STANDARDS                         POSITION CLASSIFICATION STANDARDS


                             SINGLE GRADE
                           INTERVAL SERIES


                                 UA 6 AND ABOVE
     Direct Application of OPM/DoD NAF-UA Position Classification Standards




                                          4 u . s . GOVERVMENT PRINTING OFFICE:   1381-357'71369241




                                  4-267
                                 DIRECTIVES DIVISION MASTER COPY



                                            DEPARTMENT OF DEFENSE
                                              PUBLICATION SYSTEM

                                              CHANGE TRANSMITTAL


   OFFICE OF THE SECRETARY OF DEFENSE                                                          CHANGE No. 1
    A s s i s t a n t S e c r e t a r y of D e f e n s e                               DoD MANUAL 1401.1-M-1
    (Manpower, R e s e r v e A f f a i r s ,                                                October 2 9 , 1 9 8 2
    and L o g i s t i c s )

                                    JOB-GRADING SYSTEM MANUAL FOR
                                NOKAPPROPRIATED FUND INSTRUMENTALITIES



    The Deputy A s s i s t a n t S e c r e t a r y of D e f e n s e ( C i v i l i a n P e r s o n n e l P o l i c y ) , O f f i c e of
    t h e A s s i s t a n t S e c r e t a r y o f D e f e n s e (Manpower, R e s e r v e A f f a i r s , and L o g i s t i c s ) ,
    h a s a u t h o r i z e d t h e f o l l o w i n g c h a n g e s t o Do3 1401.1-M-1,          "Job-Grading System
    Manual f o r N o n a p p r o p r i a t e d Fund I n s t r u m e n t a l i t i e s , " O c t o b e r 1981:

              -
    PAGE CHANGES

    Remove:        Pages i, 4-3&4-4,              and 4 - 5 h 4 - 6 .

    Insert:        Attached replacement pages.

    Changes a r e i n d i c a t e d by m a r g i n a l a s t e r i s k s .

    EFFECTIVE DATE

    The a b o v e c h a n g e s a r e e f f e c t i v e i m m e d i a t e l y .




                                                                              I&
                                                                              &+  0
                                                                                   v
                                                                                       J . WILLIF         D, D i r e c t o r

                                                                                  C o r r e s p o n d e n c e and D i r e c t i v e s

    Attachments:            5 pages




WHEN I'KESCRIKLV ACTION

SO FORM 106.2
  81 M A R
                                                              DoD 1401.1-PI-1
                                                                   Oct 8lil

                                  JOB-GRADING SYSTEM MANUAL
                                          FOR NAFI s
                                      TABLE OF CONTENTS
                                              -




                                                                   PAGE
CHAPTER 1 - PAY PLANS                                               1-1
CATR
 HP'        2   - OCCUPATIONAL CATEGORIES                           2-1

 A.    CIIAFZ'S AND TRADES                                          2-1
 B.    ADMINlSTRATIVE SUPPORT                                       2-1
 C.    PATRON SERVICES                                              2-1
 D.    UNIVERSAL ANNUAL                                             2-2
CHAPTER 3 - JOB-GRADING METIIODS                                    3- 1

  A. OCCUPATIONAL CATEGORIES                                        3-1
       1.       Crafts and 'Trades                                  3-1
       2. Universal Annual                                          3-1
       3.       Administrative Support and Patron Services          3-1
  B. M1,YEU JOBS                                                    3-1
  C. KEY RANKING JOBS                                               3-1
  D . SALES VOLUPIE INFLATIOK AND DEFLATION FACTORS                 3-3
              tE
  E. USE OF O'l POSITION CLASSIFICATION AND JOB-GRADING
        STANDAIDS                                                   3-3
  F. JOBS FOR WHICH NO DIRECTLY APPLICABT'E STANDARD EXISTS         3-4
  G. SUPIMARI' OF NONAPPROPRIATEU FUND JOB-GRADING CONCEPTS AND
      WAGE-SETTING PKOCEDVKES                                       3-4

CHAPTER 4 - JOB-GRADIKG STANDARDS AKD GUIDES                        4-1
  A. GENLWL CLASSIFICATION STANDARDS AND GUIDES                     4-1
       I.       Classifying Jobs of F u l l Assistants              4-1
       2. Grade Evaluation Guidr for Leaders in AS and PS
          Posit ions                                            4- 1
       3. Grade Evaluation Guide for Supervisors in AS and PS
          Posi Lions                                            4-3
       4. Supervisors and Leaders of AS and LS 6 or 7 Level
                                              '
          Work                                                  4-5
       5. Effcct of Reduction in Number of Employees Supervised
          in t h e Classification of Supervisory and Managerial
          Positions                                             4-5



{ [ F i r s t Amendment (Ch 1, 10-29-82)
                                                                                                                  1401.1-M-1
                                                                                                                   Oct 8111


                         (11) R e p o r t i n g t h e s t a t u s and p r o g r e s s of work and c a u s e s o f
delays.

                         (12) Answering s u p e r v i s o r ' s q u e s t i o n on o v e r a l l work o p e r a t i o n s
and problems.

Under t h i s s t a n d a r d , l e a d e r j o b s a r e g r a d e d by a d d i n g one g r a d e t o t h e g r a d e of
t h e base l e v e l of n o n s u p e r v i s o r y work l e d . If t h e b a s e l e v e l of n o n s u p e r v i s o r y
work l e d i s AS-7 o r PS-7, t h e l e a d e r job must b e c l a s s i f i e d i n t h e UA c a t e g o r y ,
i n accordance with job-grading s t a n d a r d s f o r t h i s category.

                   e.       Grading Leader J o b s . A d d i t i o n a l l y , t h e s t e p r a t e s e l e c t e d i n           *
t h e a p p r o p r i a t e n e w I4 g r a d e l e v e l s h a l l be d e t e r m i n e d i n a c c o r d a n c e w i t h t h e
                                      7                                                                                            *
p r o v i s i o n s c o n t a i n e d i n s u b s e c t i o n A . 4 . of t h i s c h a p t e r and s u b s e c t i o n F . Z . ,   *
                                                                                                                                   ,
                                                                                                                                   j
Appendix B , DoD 1401.1-M ( r e f e r e n c e ( d ) ) .

        3.                                                                                          i
                Grade E v a l u a t i o n Guide f o r S u p e r v i s o r s i n AS and PS P o s i t . o n s
                                                                                                    -



                    a.   Coverage. T h i s s t a n d a r d i s used t o g r a d e j o b s t h a t i n v o l v e
                                                                                           S
s u p e r v i s i o n of t h r e e o r more employees i n o c c u p a t i o n s i n t h e A o r PS c a t e g o r i e s

             b.     Range of R e s p o n s i b i l i t y . S u p e r v i s o r s a r e a c c o u n t a b l e t o manage-
ment f o r t h e q u a n t i t y and q u a l i t y o f t h e work done and f o r e n s u r i n g e f f i c i e n t and
economical work o p e r a t i o n s . They a r e r e s p o n s i b l e f o r t h e f o l l o w i n g :

                        (1) A s s i g n i n g , d i r e c t i n g , and r e v i e w i n g t h e work of s u b o r d i n a t e s
and e v a l u a t i n g t h e i r work performance.

                      ( 2 ) Approving o r d i s a p p r o v i n g s i c k l e a v e , annual l e a v e , o r o t h e r
a b s e n c e s from work.

                         (3)     P l a n n i n g , s c h e d u l i n g , and c o o r d i n a t i n g work o p e r a t i o n s .

                         ( 4 ) S o l v i n g problems r e l a t e d t o work b e i n g s u p e r v i s e d .
                         (5)     D e t e r m i n i n g m a t e r i a l , e q u i p m e n t , and f a c i l i t i e s needed.

                   ( 6 ) E x p l a i n i n g and g a i n i n g t h e s u p p o r t of s u b o r d i n a t e s f o r
management p o l i c y and g o a l s ( f o r example, c o s t r e d u c t i o n ) .

                ( 7 ) Working t o a c h i e v e t h e o b j e c t i v e s of DoD Component-wide
programs and p o l i c i e s ( s u c h a s labor-management r e l a t i o n s and e q u a l employment
opportunity).

                 (8) D e a l i n g e f f e c t i v e l y w i t h employees and union r e p r e s e n t a t i v e s
on employee s u g g e s t i o n s , c o m p l a i n t s , g r i e v a n c e s , and o t h e r m a t t e r s .

                c.       J o b s Not Covered by t h i s S t a n d a r d

                          (1) J o b s i n which t h e incumbent i s r e s p o n s i b l e f o r l e a d i n g o t h e r
workers and f o r e n s u r i n g t h a t work a s s i g n m e n t s a r e c a r r i e d o u t a s d e s c r i b e d i n
t h e s e p a r a t e g r a d i n g s t a n d a r d f o r working l e a d e r s . Such l e a d e r s a r e n o t a c c o u n t -



           t
 # ~ i r s Amendment (Ch 1 , 10-29-82)
                                                                4-3
                                                                                                                        14 01.1 -M-1
                                                                                                                         Oct 8 1 #


     a b l e , a s a r e s u p e r v i s o r s , f o r p l a n n i n g , s c h e d u l i n g , and d i r e c t i n g work o p e r a t i o n s ;
     e v a l u a t i n g and r a t l n g s u b o r d ~ n a t e son t h e l r work p e r f o r m a n c e ; a n d o t h e r s u p e r -
     v l s o r y d u t ~ e st o e n s u r e t h a t t h e work o f s u h o r d l n a t e employee m e e t s s t a n d a r d s
     o f q u a n t l t y and q u d l i t y .
                                                                                                                                                  e
                                ( 2 ) J o b s i n which t h e incumbent p e r f o r m s d u t i e s o f a m a n a g e r i a l
     o r e x e c u t i v e n a t u r e i n t h e UA c a t e g o r y . (Such p o s i t i o n s a r e c l a s s i f i e d i n
                                         P
     a c c o r d a n c e w i t h t h e O M " P o s i t i o r ~C l a s s i f i c a t i o n S t a n d a r d s f o r G e n e r a l Schedu1.e
     (GS) P o s i t i o n s " ( r e f e r e n c e (11)) and a p p l i c a b l e DoD c l a s s i f i c a t i o n g u i d e s ) .

                      d.       T i t l e s and - J o b s c o v e r e d by t h i s s t a n d a r d a r e i d e n t i f i e d
                                                   Codes.
     by u s i n g t h e s e r i e s code and a d d i n g t h e word " S u p e r v i s o r " t o t h e j o b t i t l e o f
     t h e o c c u p a t i o n r e f l e c t i n g t h e b a s e l e v e l . of n o n s u p e r v i s o r y work s u p e r v i s e d .

                        e.      Grading S u p e r v             J
                                -~ i s o r.- o b s . Under t h i s s t a n d a r d , s u p e r v i s o r y j o b s
                                        -p

                                                                -
     a r e g r a d e d by a d d i n g two g r a d e s t o t h e g r a d e o f t h e b a s e l e v e l o f n o n s u p e r v i s o r y
     s u b o r d i n a t e w o r k e r . If t h e h a s e l e v e l of n o n s u p e r v i s o r y s u b o r d i n a t e worker i s
     AS-6 o r 7 o r PS-6 o r 7 , t h e s u p e r v i s o r j o b must b e c l a s s i f i e d i n t h e UA c a t e g o r y .
?
:    i n accordance with job grading s t a n d a r d s f o r t h i s c a t e g o r y . A d d i t i o n a l l y , t h e
J    s t e p r a t e s e l e c t e d i n t h e a p p r o p r i a t e new UA g r a d e l e v e l s h a l l b e d e t e r m i n e d i n
&
     a c c o r d a n c e w i t h t h e p r o v i s i o n s c o n t a i n e d i n s u b s e c t i o n A . 4 . o f t h i s C h a p t e r and
9~   s u b s e c t i o n F.Z., Appendix B , DoD 1401.i-PI ( r e f e r e n c e ( d ) ) .

                        f.                                         L
                             D e t e r m i n a t i o n o f Base -- e v e l o f Work. T h i s f a c t o r c o n s i d e r s t h e
     l e v e l and c o m p l e x i t y o f t h e work o p e r a t i o n s s u p e r v i s e d and t h e i r e f f e c t on t h e
     d i f f i c u l t y and r e s p o n s i b i l i t y o f t h e s u p e r v i s o r ' s p o s i t i o n .

                                (1) I n d e t e r m i n i n g t h e b a s e l e v e l o f work p e r f o r m e d , c o n s i d e r a -
     t i o n must b e g i v e n t o a l l work t h a t a f f e c t s t h e d i f f i c u l t y o f t h e s u p e r v i s o r ' s
     j o b . T h i s i n c l u d e s a l l o p e r a t i o n s f o r which t h e s u p e r v i s o r i s h e l d a c c o u n t a b l e
     by management f o r t h e q u a n t i t y and q u a l i t y o f work d o n e . T h e r e f o r e , c r e d i t
     s h a l l n o t b e g i v e n f o r t h o s e work o p e r a t i o n s when t h e s u p e r v i s o r i s n o t
     r e s p o n s i b l e f o r t h e t e c h n i c a l a s w e l l a s a d m i n i s t r a t i v e a s p e c t s o f t h e work.

                               (2) The b a s e l e v e l o f work s h a l l b e t h e h i g h e s t l e v e l o f non-
     s u p e r v i s o r y work u n d e r t h e d ~ r e c t     technical and a d m i n i s t r a t i v e s u p e r v i s i o n of
     t h e p o s i t i o n b e i n g e v a l u a t e d when s u c h work r e s p r e s e n t s a s i g n i f i c a n t p o r t i o n
     of t h e t o t a l s u b o r d i n a t e p o p u l a t i o n (approximately 25 p e r c e n t ) .

     Note: When d e t e r m i n i n g t h e b a s e l e v e l , e x c l u d e a n y work f o r which t h e g r a d e
     l e v e l o f t h e s u b o r d i n a t e p o s i t i o n i s b a s e d on h i g h d e g r e e o f i n d e p e n d e n c e o r
     when t h e incumbent of a p o s i t i o n p e r f o r m s work a s a n a s s i s t a n t o r l e a d e r . I n
     some i n s t a n c e s , a p o r t i o n o f t h e work f o r c e may b e i n a t r a i n i n g s t a t u s and t h e
     f u l l p e r f o r ~ n a n c el e v e l n o t a c h i e v e d . I n s u c h c a s e s , a c o n s t r u c t e d g r a d e l e v e l
     may h e d e t e r m i n e d t h a t r e p r e s e n t s t h e f u l l p e r f o r m a n c e l e v e l .

                         g.     Comparison of D u t i e s and R e s p o n s i b i l i t i e s f o r N o n s u p e r v i s o r y ,
     L e a d e r , and S u p e r v i s o r y p o s i t i o n s . The f o l l o w i n g t a b l e w i l l a s s i s t u s e r s i n
     d e t e r m i n i n g t h e d . i f f e r e n c e s between l e a d e r and s u o e r v i s o r v o o s i t i o n s . Note
                                                                                                      2   L

     t h a t n o n s u p e r v i s o r y employees may p e r i o d i c a l l y p e i f o r m l e a d e r o r s u p e r v i s o r y
     t y p e d u t i e s and r e s p o n s i b i l i t i e s d u r i n g e m e r g e n c i e s o r f o r o t h e r s h o r t term
     p e r i o d s . However, t h e i n t e n t o f t h i s s t a n d a r d i s t o a l l o w a l l o c a t i o n t o t h e
     l e a d e r l e v e l f o r p o s i t i o n s t h a t c o n t a i n l e a d e r d u t i e s and r e s p o n s i b i l i t i e s a s
     a continui-rig r e q u i r e m e n t .

      #First Amendment (Ch 1 , 10-29-82)
                                                                     4-4
                                                                                                                      1401.1-M-i
                                                                                                                       O c t 818



       EMPLOYEE                                            LEADER

F u l l performance o f                          R e l a y s instructions                          P l a n s and s c h e d u l e s
work f o r which q u a l i f i e d               f ronl s u p e r v i s o r                        work.

P r o v l d c s day-Lo-day                       G e t s t h e work s t a r t e d .                Dctermlnes perform-
a d v l c e and guiddnce t o                                                                       d n c e s i a n d a r d s , and
l o w e r g r a d e and l e s s                  S e t s work p a c e .                            evaluates the pcr-
expersenced employees.                                                                             t o r m a n c ~o i t3rnp1oyees

Works a s s e n l o r                            D e m o n s t r a t e s work                      E f f e c t s h i r l n g . pro-
p r o j e c t o r team l e d d e r               methods and p r o v i d e s                       ~ n u t u l g ,m o t l v d t i u g ,
on t e m p o r a r y a s s l g r l m e n t s     work-related guidance.                            d l s c l p l l n i n g , dnd
a t hlgher grdde (noi t o                                                                          separdtlng mpluyees.
be used a s base l e v e l f o r                 Ensures t h a t worksite
ledder o r supervisor) .                         n r a t e r l d l s and t o o l s                 Counsels and c o a c h ~ s
                                                 are n~dlldbie.                                    employees.

                                                 Checks u l t h supervisor                         S u p p o r t s Equal
Works d t l e v e l above                        on p r o h l r a i s .                            Emp 1oymeiit
f u l l p e r f o r m a n c e b a s e d on                                                         OpporLuni t y (EEO)
p e r s o n a l expertise ( n o t                Checks on work and                                Af f i r m d t i v e Act I o n
t o be used a s base l e v e l                   meets p r o d u c t i v i t y goal s .            program.
f o r l e a d e r o r supervisor).
                                                                                                   Approve l e a v e .

                                                                                                               employee
                                                                                                   Meets w ~ t h
                                                 E n s u r e s e m p l o y ~ e sf o l l o h        repr~sentalives.
Assumes l e a d e r o r                          s e c u r i t y , s a f e t y , and h o u s e -
s u p e r v i s o r y d u t ~ e sou              keeping r u l e s .                               Prepunderance of
a n emergency o r ~ n t e r -                                                                      t i m e s u p e r v i s i n g (80
m i t t e n t s h o r t term b a s l s .         Conducts o n - t h e - j o b                      percent).
                                                                                      :
                                                 t r a i n i r ~ gand i n s t r u c t LOILS

                                                 Performs s u p e r v i s o r y
                                                 d u t i e s i n a n emergency
                                                 o r o t h e r s h o r t t e r m and
                                                 nonrecurring basis.

         4.                                                             6 - L e v--
                 S u p e r v i s o r s and L e a d e r s o f AS arid PS - o r 7 -e l k o r k

                  The p a y s e t t i n g p r a c t i c e d e l i n e a t e d i n s u b s e c t i o n F . 2 . , Appendix B ,
DoD 1401.1-M ( r e f e r e n c e ( d ) ) , s h a l l be a p p l i e d t o d e t e r m i n e t h e a p p r o p r i a t e s t e p
r a L e s e l e c t e d f o r a n employee who i s promoted from a n h o u r l y p a i d p o s i t i o r i t o a
l e a d e r o r s u p e r v i s o r y p o s i t i o n t h a t q u a l i f i e s f o r i n c l u s i o n i n t h e UA c a t e g o r y
under t h e following c o n d i t i o n s :

                 a.       L e a d e r Positions.
                                             .-         When t h e b a s e l e v e l o f work l e d i s 118-7 o r P S - 7 .

           b.   Supervisor P o s l t l o n s .
                        --                                    When t h e b d s e l e v e l o f work supervised 1 s
AS-6/7 o r PS-6/7.




 # F i r s t Amendment ( C h 1, 10-29-82)
                                                                                                                 1 4 0 1 .l-M-1
                                                                                                                  Oct 81



        5.      E f f e c t of Reduction 111 Number o f Lmployees Supervised i n t h e
                                                                      --

                                                                            d
                a a s s ~ f l c a t l o nof 5 u p e r v 1 s o r y and M ~ n---g e r ~ aPl o s l L l ~

                   a.       S o n ~s u p e r v i s o r s and managers a r e u n d e r t h e i m p r e s s i o n t h a t t h e
g r a d e s o f t h e i r p o s i t i o n s a r e b a s e d e x c l u s i v e l y on t h e number o f p e o p l e s u p e r -
v i s e d and t h a t a r e d u c t i o n i n t h i s nu~niber t h a t r e s u l t s f r o m t h e i r own e f f c c t i v e -
o e s s may automatically downgrade t h e i r p o s i t i o n s . On t h e c o n t r a r y , a r e d u c t i o n
i n t h e s i z e of t h e a s s i g n e d work f o r c e d o e s n o t a f f e c t a d v e r s e l y t h e s u p e r v i s o r y
p o s i t i o n ; i n f a c t , p r o v i s i o n s e x i s t t o r e w a r d s u p e r v i s o r s and managers f o r
a c c o m p l i s h i n g t h e i r d u t i e s and r e s p o n s i b i l i t i e s i n a n e f . f i c i e n t and p r o d u c t i v e
manner.

                    b.      The S u p e r v i s o r y Grade E v a l u a t i o n Guide (SGEG), which i.s u s e d t o
e v a l u a t e s u p ~ r v i s o r yd u t i e s and r e s p o n s i b i l i t i e s a c r o s s UA o c c u p a t i o n a l l i n e s ,
d e s c r i b e s 10 o r more d i f f e r e n t a s p e c t s o f s u p e r v i s o r y work t h a t must b e con-
s i d e r e d i n d e t e r m i n i n g t h e g r a d e l e v e l o f a s u p e r v i s o r y p o s i t i o n . The e v a l u a -
t i o n f a c t o r s i n c l u d e d ill t h e SGbG c o n s i d e r elemerlts s u c h a s t h e c o m p l e x i t y and
s c o p e of s u p e r v i s o r y d u t i e s , tht: l e v e l of r e s p o n s i b i l i t y d e l e g a t e d t o t h e s u p e r -
v i s o r , t h e n a t u r e and d i f f i c u l t y o f t h e wsrk s u p e r v i s e d , and t h e d e g r e e o f
s u p e r v i s i o n e x e r c i s e d . A d d i t i o n a l l y , t h e SGEG i n c l u d e s s p e c i a l a d j u s t m e n t
f a c t o r s t h a t provide f o r appropriate consideration of c e r t a i n aspects of super-
v i s o r y p o s i t i o n s not considered i n the o t h e r evaluation f a c t o r s . Accordingly,
p o s i t i o n c l a s s i f i e r s must c a r e f u l l y i n t e r p r e t a l l o f t h e s e f a c t o r s i n o r d e r t o
e v a l u a t e e f f e c t i v e l y t h e w o r t h o f t h e t o t a l p o s i t i o n . S i m i l a r l y , managers must
a d h e r e t o t h e p r i n c i p l e s of good p o s i t i o n nianagement i n o r d e r t o e s t a b l i s h an
e f f e c t i v e and e f f i c i e n t o r g a n i z a t i o n a l aud p o s i t i o r ~ s t r u c t u r e .

                    c.    A l t h o u g h t h e number o f employees s u p e r v i s e d s h a l l be c o n s i d e r e d
i n d e t ~ r m i n i n ga s i i p e r v i s o r ' s g r a d e , t h i s c o n s i d e r a t i o n i s made in c o r i j u r i c t i o n
w i t h a n e v a l u a t i o n o f many o t h c r f a c t o r s t h a t m e a s u r e e q u a l l y i m p o r t a n t a s p e c t s
o f t h e s u p e r v i s o r y p o s i t i o n . Accordirigl y , sound c l a s s ; f i c a t i o n judgment must.
b e e x e r c i s e d i n r e e v a l u a t i n g t h e p o s i t i o n o f a s u p e r v i s o r whose e f f e c t i v e n e s s i n
d i r e c t i n g work o p e r a t i o n s h a s r e s u l t e d i n a d e c r e a s e i n t h e number o f e e p l o y e e s
s u p e r v i s e d . The f i n a l g r a d p o f a s u p e r v i s o r y p o s i t i o n s h a l l b e b a s e d on a n
e v a l u a t i o n o f t h e t o t a l p o s i t i o n and on t h e r e l a t i o n s h i p o f e a c h f - a c t o r t o t h e
o v e r a l l w o r t h o f t h e d u t i e s and r e s p o n s i b i l i t i e s a s s i g n e d t o t h e p o s i t i o n . It
i s i m p o r t a n t t h a t program managers c l e a r l y u n d e r s t a n d t h c p r o v i s i o n s and c o n c e p t s
t h a t a f f e c t t h e Y L a s s i f i c a t i o n of s u p e r v i s o r y p o s i t i o n s and t h a t a r e s ~ f t r t h
                                                                                                                               o
b o t h i n t h e law and i n Lhe SGEC, o r o t h e r s p e c i f i c s t a n d a r d s .

								
To top