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Questionnaire on Employee Discipline

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Questionnaire on Employee Discipline Powered By Docstoc
					The 1997 Workplace Employee Relations Survey



Employee
questionnaire
This is a national survey of people at work. We                  has replied and do not send out reminders
are interested in your views about your job and                  unnecessarily. After the answers have been
your workplace.                                                  entered into a computer, the questionnaire will
                                                                 be destroyed.
Your name was selected randomly from a list of
people who work here. Some other people here                     The questionnaire should take no more than 15
have also been picked at random. We’ve                           minutes to complete. It can be done either at
chosen people in this way so that we cover the                   work or at home. It would be helpful if you
full range of employees - from management to                     could return the completed questionnaire within
the most junior. There is no special reason why                  the next two weeks.
you were picked to fill in the survey or why
others you work with were not picked. However,                   If you need any help or want to know more
now that your name has come up, we would                         about the survey, phone Andrew O’Reilly at the
like you to fill in the questionnaire. Please do                 DTI on freephone 0800 0680707.
not pass it to someone else.
                                                                 Please use a black pen to complete the
Everything that you say in the questionnaire will                questionnaire and try to answer every question.
remain confidential. The questionnaire has a
serial number on it simply so that we know who                   Many thanks for your help.




                                   Head Office: 35 Northampton Square, London EC1V 0AX
P1700                                    Tel: 0171 250 1866 Fax: 0171 250 1524
                                                                                A6   If you do work overtime or extra hours, what would you
A About your job                                                                     say is the one main reason you do so?                 18


                                                                                                                   Tick one box only

                                                                                                  I never work overtime
                                                                                                                                   1
                                                                                                          or extra hours

                                                                                                         I enjoy my work           2



                                                                                                        I need the money           3


                                                                                            I don’t want to let down the
                                                                                                                                   4
A1    How many years in total have you been working at this                                           people I work with
      workplace? By workplace we mean the site or location
      at, or from, which you work.                          10                       So that I can get all my work done            5


                         Less than 1 year         1
                                                                                         It’s required as part of my job           6

                   1 to less than 2 years         2
                                                                                                    Some other reason              7
                   2 to less than 5 years         3


                  5 to less than 10 years         4
                                                                                A7   Thinking about the type of work you personally do, is it
                        10 years or more          5                                  done at this workplace.. .                               19


                                                                                                                   Tick one box only

A2    Is your job permanent, or is it temporary or for a                                                      Only by men          1
      fixed-term?                                                      11
                                                                                                          Mainly by men            2
                               Permanent          1
                                                                                            Equally by men and women               3
                               Temporary          2
                                                                                                        Mainly by women            4
                                Fixed-term        3
                                                                                                         Only by women             5



A3    How many hours do you usually work each week,
      including any overtime or extra hours?                        12-14       A8   Do you agree, or disagree, with the following
                                                                                     statements about your job?                                             20-23
                          Hours per week
                                                                                                                   Tick one box in each row

                                                                                                                         Neither
A4    How many overtime or extra hours do you usually work                                                                agree
      each week, whether paid or unpaid?                15-16                                                              nor                 Strongly
                                                                                                    Strongly               dis -        Dis-     dis -    Don’t
      If you do not usually work overtime or extra hours, write 0                                    agree       Agree    agree        agree    agree     know
                                                                                                          1        2        3            4        5         6
                    Overtime/extra hours                                             My job requires
                               per week                                                   that I work
                                                                                           very hard

                                                                                        I never seem
                                                                                     to have enough
A5   Are you normally paid or given time off later when
                                                                                      time to get my
     you work overtime or extra hours?                                 17
                                                                                             job done

                                    Tick one box only                                I feel my job is
                                                                                       secure in this
     I never work overtime or extra hours        1                                         workplace

                       I am normally paid        2                                     I worry a lot
                                                                                     about my work
                                                                                            outside
             I normally take time off later      3                                    working hours

               I am sometimes paid and
                                                 4
            sometimes take time off later

                            None of these        5




                                                                            2
A9    In general, how much influence do you have about the
      following?                                         24-26
                                                                                      B About working here
                                Tick one box in each row

                         A                   A                Don’t
                        lot      Some     little    None      know
                        1          2        3         4         5
        The range of
        tasks you do
          in your job

         The pace at
           which you                                                                  B1   During the last 12 months, have you discussed any of
                work
                                                                                           these with your supervisor/line manager?          31-35

         How you do
                                                                                                                         Tick all that apply
          your work
                                                                                                           How you are getting
                                                                                                                                       1
                                                                                                              on with your job
A10 How satisfied are you with the following aspects of                                             Your chances of promotion          2
    your job?                                                             27-30

                                                                                                            Your training needs        3
                                   Tick one box in each row

                                                                                                                       Your pay        4
                                         Neither
                                        satisfied             Very
                                           nor       Dis-      dis-                                              None of these         5
                      Very       Satis-    dis-     satis -   satis -   Don’t
                    satisfied     fied satisfied     fied      fied     know
      The amount of     1          2        3         4         5         6
                                                                                      B2   During the last 12 months, how much training have you
       influence you
           have over
                                                                                           had, either paid for or organised by your employer?  36

             your job
                                                                                           Include only training away from your normal place of work, but it could
      The amount of                                                                        be on or off the premises.
     pay you receive
                                                                                                                         Tick one box only
        The sense of
        achievement                                                                                                        None        1

        you get from
           your work                                                                                           Less than 1 day         2


          The respect                                                                                    1 to less than 2 days         3

         you get from
         supervisors/                                                                                    2 to less than 5 days         4

       line managers
                                                                                                        5 to less than 10 days         5


                                                                                                              10 days or more          6




                                                                                      B3   If you personally needed any of these arrangements,
                                                                                           would they be available at this workplace?          37-42


                                                                                                                         Tick all that apply

                                                                                             Flexible working hours (flexi-time)       1



                                                                                            Job sharing (sharing a full-time job
                                                                                                                                       2
                                                                                                           with someone else)


                                                                                                                 Parental leave        3



                                                                                                     Working at or from home
                                                                                                                                       4
                                                                                                      in normal working hours

                                                                                                    Workplace nursery or help
                                                                                                                                       5
                                                                                                    with the cost of child care


                                                                                                                 None of these         6




                                                                                  3
B4     If you needed to take a day off work at short notice, for                                 B7     How often are you and others working here asked by
       example to look after a sick family member, how would                                            managers for your views on any of the following? 53-57
       you usually do it?                                      43
                                                                                                                                  Tick one box in each row
                                         Tick one box only
                                                                                                                                Fre-                  Some-         Hardly
                                Use paid leave             1                                                                   quently     Never      times          ever
                                                                                                                                  1           2          3            4
        Take time off and make it up later                 2                                               Future plans for
                                                                                                            the workplace
                   Go on leave without pay                 3
                                                                                                            Staffing issues,
                      Couldn’t take time off               4                                          including redundancy

                              Some other way               5                                              Changes to work
                                                                                                                practices
                       Doesn’t apply to me                 6
                                                                                                                Pay issues

                                                                                                                 Health and
B5    Do you agree, or disagree, with the following statements                                               safety at work
      about working here?                                 44-48


                                          Tick one box in each row
                                                                                                 B8     How good would you say managers here are at the
                                                 Neither                                                following?                                                                  58-62
                                                  agree
                                                   nor                   Strongly                                                             Tick one box in each row
                        Strongly                   dis-         Dis-        dis     Don’t
                         agree Agree              agree        agree      agree     know                                                              Neither
                                                                                                                                                       good
                               1         2          3             4         5         6
       I share many of                                                                                                          Very                    nor                  Very   Don’t
          the values of                                                                                                         good        Good        poor        Poor     Poor   know
       my organisation                                                                                                            1           2          3            4       5       6
                                                                                                         Keeping everyone
         Managers here                                                                                    up to date about
     are understanding                                                                                  proposed changes
      about employees
         having to meet                                                                                Providing everyone
  family responsibilities                                                                                 with the chance
                                                                                                          to comment on
        People working                                                                                 proposed changes
               here are
         encouraged to                                                                                      Responding to
     develop their skills                                                                                     suggestions
                                                                                                          from employees
         I feel loyal to
       my organisation                                                                                   Dealing with work
                                                                                                          problems you or
          I am proud to                                                                                   others may have
             tell people
         who I work for                                                                                          Treating
                                                                                                          employees fairly


B6    How helpful do you find the following in keeping
      up-to-date about this workplace ?                                              49-52
                                                                                                 B9     In general, how would you describe relations between
                                                                                                        managers and employees here?                                                   63

                                      Tick one box in each row
                                                                                                                                              Tick one box only
                                                  Not            Not       Not
                             Very                 very          at all    used                                                           Very good              1
                            helpful   Helpful    helpful       helpful    her e
                                                                                                                                              Good              2
                               1         2          3             4         5

         Notice boards                                                                                                 Neither good nor poor                    3


                  E-mail                                                                                                                      Poor              4


 Workplace newsletter                                                                                                                     Very poor             5
         or magazine
                                                                                                                                         Don’t know             6
 Meetings of managers
        and employees




                                                                                             4
C Representation at work                                                        C4       How would you rate the attitude of managers here
                                                                                         towards trade unions?                                                 69


                                                                                                                       Tick one box only

                                                                                        Managers here...

                                                                                              ...are in favour of trade unions           1


                                                                                            ...are neutral about trade unions            2


                                                                                          ...are not in favour of trade unions           3



C1   Are you a member of a trade union or staff association? 64

                                       Tick one box only
                                                                                C5      Is there a trade union or staff association at this
                                                                                        workplace?                                                             70

                                          Yes        1
                                                                                                                           Yes           1

          No, but have been in the past              2
                                                                                                                           No            2   Please go to D1
         No, have never been a member                3



                                                                                C6      Do you agree, or disagree, with the following statements
C2   Ideally, who do you think would best represent you in                              about unions or staff associations at this workplace? 71-73
     dealing with managers here about the following
                                                                                                              Tick one box in each row
     issues?                                               65-67

                                                                                                             Neither
                                         Tick one box in each row
                                                                                                              agree
                                                                                                               nor                       Strongly
                                                                    Some-
                                                                                                Strongly       dis-               Dis-      dis-    Don’t
                                             Trade        Another    body
                                                                                                 agree Agree agree               agree    agree     know
                                Myself       union       employee    else
                                                                                                    1         2        3           4         5        6
                                   1            2            3        4

          Getting increases                                                     Unions/staff associations here...
                  in my pay
                                                                                 ...take notice
         If I wanted to make                                                      of members’
           a complaint about                                                     problems and
                working here                                                        complaints

       If a manager wanted                                                         ...are taken
             to discipline me                                                      seriously by
                                                                                  management

                                                                                      ...make a
C3   How much contact do you have with trade union or                             difference to
     other worker representatives about workplace matters? 68                     what it is like
                                                                                  to work here
                                       Tick one box only

             I am frequently in contact
                                                     1
           with worker representatives

           I am occasionally in contact
                                                     2
            with worker representatives

             I am never in contact with
                                                     3
                worker representatives

          I am a worker representative               4



                    I do not know any
                                                     5
                worker representatives




                                                                            5
D Finally, about yourself                                             D5   What is the highest educational qualification you hold? 81

                                                                                                     Tick one box only

                                                                                       CSE or equivalent/
                                                                                                                 1
                                                                                       GCSE (grades D-G)


                                                                                     O level or equivalent/      2
                                                                                        GCSE (grades A-C)


                                                                                      A level or equivalent      3



D1   Are you male or female?                                 74
                                                                                     Degree or equivalent        4
                                 Male        1


                              Female         2                                       Postgraduate degree
                                                                                                                 5
                                                                                            or equivalent


                                                                                            None of these        6
D2   How old are you?                                       75


                  Less than 20 years         1

                                                                      D6   Do you hold any recognised vocational qualifications,
                                20-24        2
                                                                           such as a trade apprenticeship, NVQs, or a City and
                                25-29        3                             Guilds Certificate?                                      82


                                30-39        4                                                         Yes       1


                                40-49        5                                                          No       2


                                50-59        6


                          60 or more         7                        D7   Do you have any long-standing health problems or
                                                                           disabilities which limit what you can do at work, at home
                                                                           or in your leisure time?                                83

D3   Do you have any dependent children in the following                                               Yes       1
     age groups?                                         76-79
                                                                                                        No       2
                                Tick all that apply

                    Children aged 0-4        1
                                                                      D8   To which of these groups do you consider you belong? 84-85
                  Children aged 5-11         2
                                                                                                     Tick one box only
                 Children aged 12-18         3
                                                                                                     White       1
               No dependent children         4
                                                                                          Black Caribbean        2


                                                                                             Black African       3
D4    Which of the following describes your current status? 80
                                                                                               Black other       4
                                Tick one box only
                                                                                                     Indian      5
                               Single        1
                                                                                                  Pakistani      6
                             Widowed         2
                                                                                              Bangladeshi        7
                  Divorced/Separated         3
                                                                                                   Chinese       8
         Living with spouse or partner       4
                                                                                     Another ethnic group        9




                                                                  6
D9    Which of the following occupation groups best                      D11 How much do you get paid for your job here, befor e tax
      describes your job at present?                         86-87           and other deductions are taken out?                90-91


                                         Tick one box only                     If your pay changes before tax from week to week because of over
                                                                               time, or because you work different hours each week, think about
      Managers & senior administrators               1                         what you earn on average.
           eg general manager, marketing/
        sales manager, director of nursing,                                            Less than £50 per week
                                                                                                                         1
            works manager, bank manager                                                Less than £2,600 per year

                                Professional         2                                     £51 - £80 per week
                                                                                                                         2
       eg teacher, lecturer, lawyer, librarian,                                         £2,601 - £4,160 per year
                engineer, architect, doctor,
                  accountant, social worker                                               £81 - £140 per week
                                                                                                                         3
                                                                                        £4,161 - £7,280 per year
      Associate professional & technical             3
             eg technician, nurse, musician,                                             £141 - £180 per week            4
               building inspector, computer                                             £7,281 - £9,360 per year
        programmer, insurance underwriter
                                                                                        £181 - £220 per week
                                                                                                                         5
                     Clerical & secretarial          4                                £9,361 - £11,440 per year
       eg typist, postal clerk, secretary,civil
       service and local government clerical                                            £221 - £260 per week
                                                                                                                         6
      officer, computer operator, bank clerk                                         £11,441 - £13,520 per year

                   Craft & skilled service           5                                  £261 - £310 per week
                                                                                                                         7
           eg tool maker, electrician, fitter,                                       £13,521 - £16,120 per year
         motor mechanic, sewing machinist,
                   printer, carpenter, baker                                            £311 - £360 per week
                                                                                                                         8
                                                                                     £16,121 - £18,720 per year
           Personal & protective service             6
                  eg police officer, bar staff,                                         £361 - £430 per week
                                                                                                                         9
         hairdresser, undertaker, fire fighter,                                      £18,721 - £22,360 per year
                           child carer, waiter
                                                                                        £431 - £540 per week
                                                                                                                         10
                                         Sales       7                               £22,361 - £28,080 per year
             eg till operator, sales assistant,
                  sales representative, petrol                                          £541 - £680 per week
                                                                                                                         11
                               pump attendant                                        £28,081 - £35,360 per year

                  Operative and assembly             8                                 £681 or more per week
                                                                                                                         12
                   eg assembly line worker,                                            £35,361 or more per year
                        packer, truck driver,
                           taxi or bus driver

                          Other occupations          9                   D12 Do you have any final comments you would like to make
                  eg cleaner, postal worker,                                 about your workplace, or about this questionnaire? 92-93
             shelf filler, kitchenhand, porter,
                               builders labourer




D10 What are the main work tasks you do in your job? Please
    describe as fully as possible.                      88-89




                                                                     7
Thank you for your help
Please now seal the questionnaire in the freepost
envelope provided and,

either leave it at the workplace collection point,

or if you prefer, post it directly yourself.

It would be helpful if you could return the
completed questionnaire within the next
two weeks.




                                                     8

				
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