Questionnaire for Job Satisfaction of Govt. Employee
Description
Questionnaire for Job Satisfaction of Govt. Employee document sample
Document Sample


MORI/17981
Future Skills Wales Generic Skills Survey 2003
27/01/03
INTRODUCTION NOW ON CONTACT SHEET
Q1 ALSO REPEATED FROM CONTACT SHEET ON CAPI
Q1. Would you like the interview to be conducted in English or Welsh? DO NOT READ
OUT CATEGORIES
English 1 CONTINUE
Prefer Welsh, but will do it now in 2 CONTINUE
English
Welsh 3 SEE INSTRUCTIONS
EMPLOYMENT
ASK ALL RESPONDENTS
Q2. SHOWCARD A Which of the statements on this card apply to your present situation?
Please select as many as apply and just read out the letters. MULTICODE OK.
INTERVIEWER: THIS QUESTION IS MULTICODED, FOR EXAMPLE SOMEONE MAY BE
IN PAID WORK AND IN FULL TIME EDUCATION.
A Full-time work (31 hours or more a 1
week)
B Part-time work (less than 31 hours 2
a week)
C Local or government training 3
scheme (including New Deal)
involving paid work
D Local or government training 4
scheme (including New Deal) not
involving paid work
E Registered unemployed/signing 5
on for JSA
F Not registered unemployed but 6
seeking work
G Long-term sick or disabled 7
H Retired 8
I At home/not seeking work 9
J Full-time education 10
K Part-time education 11
Other (SPECIFY) 12
Refused 13
ASK IF LOCAL OR GOVERNMENT TRAINING SCHEME (CODES 3 OR 4 AT Q2). OTHERS
GO TO FILTER AT Q4
Q3. SHOWCARD B Which of the following schemes are you on? Just read out the letter.
MULTICODE OK
A New Deal Programme 1
B Skill Build/Foundation Modern 2
Apprenticeship (formerly
National Traineeships)
C Modern Apprenticeship 3
D Youth Gateway (Advice & 4
Guidance Course run by Careers
Wales)
E On other Government training 5
scheme (GTS)
Don’t know 6
THIS FORM IS THE PROPERTY OF MARKET & OPINION RESEARCH INTERNATIONAL (MORI) LTD
MORI House, 79-81 Borough Road, London, SE1 1FY
ASK ALL EXCEPT WORKING (CODES 1-2) AND RETIRED (CODE 8) AT Q2. OTHERS GO
TO FILTER AT Q6.
Q4. Have you ever had a paid job, apart from holiday or casual work? SINGLE CODE ONLY
Yes 1 ASK Q5
No 2 GO TO FILTER AT
Don’t know 3 Q19
ASK IF YES (CODE 1) AT Q4. OTHERS GO TO FILTER AT Q19.
Q5. How long is it since you last worked; that is how long is it since you last had a paid
job? SINGLE CODE ONLY
Less than a month 1
1 up to 3 months 2
3 up to 6 months 3
6 months up to 1 year 4
1 year up to 2 years 5
2 years up to 5 years 6
5 years up to 10 years 7
10 years up to 20 years 8
20 years or over 9
Don’t know 0
ASK IF WORKING (CODES 1-2 AT Q2) OR EVER HAD A JOB (CODE 1 AT Q4). OTHERS
GO TO Q19.
Q6. SHOWCARD C Which of the following applies to your current/most recent (main) job?
MULTICODE OK
A Working as a paid employee 1 GO TO Q10
B Self-employed 2 ASK Q7
C Unpaid family worker 3 GO TO Q10
Don’t know 4
ASK IF SELF-EMPLOYED (CODE 2 AT Q6). OTHERS GO TO Q10
Q7. Are/were you working on your own or do/did you have employees? SINGLE CODE ONLY
On own/with partner(s) but no 1
employees
With employees 2
Q8. SHOWCARD D (R) Which, if any, of the following describes why you became self-
employed? Just read out the letters that apply MULTICODE OK
A I had a new or innovative idea 1
B Setting up my own business 2
allowed me to develop my career
more than my job
C I wanted greater independence 3
D My previous job was not secure 4
E I find self-employment is more 5
fulfilling
F I couldn’t find suitable work 6
locally
G I needed to be able to work from 7
home
H I have taken on the family 8
business
I My hobby turned into a business 9
J I was made redundant 10
K I was previously unemployed 11
Other (SPECIFY) 12
None of these 13
Don’t know 14
2
Q9. SHOWCARD E (R) And in general, how has your business been over the past 12
months? SINGLE CODE ONLY
Very good 1
Fairly good 2
Neither good nor poor 3
Fairly poor 4
Very poor 5
Don’t know 6
ASK ALL WORKING/ON GOVT SCHEME (CODES 1-4 AT Q2) OR EVER HAD A JOB
(CODE 1 AT Q4).
Q10. SHOWCARD F What type of industry/business do you currently/did you most recently
work in? Just read out the letter that applies.
IF MORE THAN ONE JOB ASK RESPONDENT TO CONSIDER INDUSTRY OF MAIN JOB.
IF RESPONDENT CANNOT DECIDE THEN MAIN JOB IS JOB WITH MOST HOURS. ALL
SUBSEQUENT QUESTIONS REFER TO MAIN JOB.
SINGLE CODE ONLY
A Agriculture and Forestry 1
B Fishing 2
C Mining and quarrying 3
D Manufacturing 4
E Electricity, gas and water supply 5
F Construction 6
G Wholesale and retail 7
H Hotels and restaurants 8
I Transport and communication 9
J Banking, finance and insurance 10
K Real estate, renting and other 11
business services
L Public administration and 12
defence
M Education 13
N Health and Social Work 14
Other (SPECIFY) 15
Don’t know 16
Q11. What does/did the firm or organisation you work(ed) for mainly make or do (at the
place where you work(ed))?
IF NOT CURRENTLY WORKING ASK ABOUT MOST RECENT JOB
DESCRIBE FULLY – PROBE MANUFACTURING or PROCESSING or DISTRIBUTING
ETC AND MAIN GOODS PRODUCED, MATERIALS USED, WHOLESALE or RETAIL
ETC
Q12. What is/was your (main) job? ENTER JOB TITLE
Q13. What do/did you mainly do in your job?
WRITE IN. CHECK SPECIAL QUALIFICATIONS/TRAINING NEEDED TO DO THE JOB
3
Q14. And how many hours per week do/did you usually work in this job, excluding meal
breaks? ENTER NUMBER
Don’t know 1
Refused 2 ( )
ASK ALL WORKERS/GOVT SCHEME (CODES 1-4 AT Q2) OR EVER HAD A JOB (CODE 1
AT Q4) EXCEPT SELF-EMPLOYED WITH NO EMPLOYEES (CODE 1 AT Q7)
Q15. How many employees are/were there at the site where you work/worked?
IF SELF-EMPLOYED ASK How many people do/did you employ at the site where you
work/worked? SINGLE CODE ONLY
1 1
2 to 4 2
5 to 9 3
10 to 24 4
25 to 49 5
50 to 99 6
100 to 249 7
250+ 8
Don’t know 9
ASK ALL WORKERS/GOVT SCHEME (CODES 1-4) AT Q2. OTHERS GO TO FILTER AT
Q19
Q16. How long have you been with your present employer? SINGLE CODE ONLY
IF SELF-EMPLOYED: How long have you been self-employed? WRITE IN
Years: Months:
Estimate 1
Don’t know 2
ASK WORKERS ONLY (CODES 1-2) AT Q2. OTHERS GO TO FILTER AT Q18.
Q17. Is the job you are currently in . . . . READ OUT. CODE FIRST THAT APPLIES. SINGLE
CODE ONLY
a) a permanent job 1
b) a seasonal, temporary or 2
casual job
c) a job done under contract for a 3
fixed period of time
Don’t know 4
ASK WORKERS/GOVT SCHEME (CODES 1-4) AT Q2.
Q18. Would you currently prefer to work full-time (that is 31 hours or more a week) or part-
time (that is less than 31 hours a week), or do you have no preference? SINGLE CODE
ONLY
Full-time 1
Part-time 2
No preference 3
Don’t know 4
4
19. ASK ALL EXCEPT WORKING (CODES 1-2) AT Q2, WHO GO TO Q32
Q19. SHOWCARD G Which of the statements on this card applied to your situation 12 months
ago? Just read out the letters that apply. MULTICODE OK
Q20. SHOWCARD G AGAIN And which of these statements applied to your situation 2 years ago?
Again, just read out the letters. MULTICODE OK
Q19 Q20
12 months 2 years
() ()
A Full-time work (31 hours or more a 1 1
week)
B Part-time work (less than 31 hours 2 2
a week)
C Local or government training 3 3
scheme (including New Deal)
involving paid work
D Local or government training 4 4
scheme (including New Deal) not
involving paid work
E Registered unemployed/signing 5 5
on for JSA
F Not registered unemployed but 6 6
seeking work
G Long-term sick or disabled 7 7
H Retired 8 8
I At home/not seeking work 9 9
J Full-time education 10 10
K Part-time education 11 11
Other (SPECIFY) 12 12
Don’t know/can’t remember 13 13
ASK IF WORKING 12 MONTHS AGO (CODES 1-2 AT Q19). OTHERS GO TO FILTER AT
Q22
Q21. SHOWCARD H Which of the following applied to your job 12 months ago? MULTICODE
OK
ASK IF WORKING 2 YEARS AGO (CODES 1-2 AT Q20). OTHERS GO TO Q23
Q22. SHOWCARD H AGAIN Which of the following applied to your job 2 years ago?
MULTICODE OK
Q21 Q22
12 months 2 years
A Working as a paid employee 1 1
B Self-employed 2 2
C Unpaid family worker 3 3
Don’t know 4 4
ASK ALL EXCEPT WORKING/ON GOVT SCHEME (CODES 1-4) AT Q2, WHO GO TO Q32
Q23. Would you like to be in paid work at the moment, either full-time or part-time?
SINGLE CODE ONLY
Yes 1 GO TO Q26
No 2 ASK
Don’t know 3 Q24
5
ASK IF CODE 2 OR 3 AT Q23. OTHERS GO TO FILTER AT Q26
Q24. Are there any particular reasons why you cannot or would not like to work at the
moment? PROBE FULLY Why else? MULTICODE OK
Financially better off not working 1
Childcare not available 2
Childcare too expensive 3
Responsibility for 4
family/household members,
other than children
Wages too low 5
Better off on benefits 6
Unable to move to find work 7
Don’t want to move to find work 8 ASK Q25
Transport problems/lack of 9
transport
Health/disability 10
Lack of/unsuitable jobs available 11
locally
Lack of/unsuitable 12
qualifications/training/skills
Want to look after children/other 13
family/household members
Age/too old 14 GO TO Q32
In full-time education 15
Don’t need to work 16
Don’t want a job 17
Other (SPECIFY) 18
No particular reason 19
Don’t know 20
ASK ALL WHOSE DIFFICULTIES COULD BE OVERCOME (CODES 1-12) AT Q24.
OTHERS GO TO Q32
Q25. You said that there is a reason/are reasons why you cannot or would not like to work.
If this/ these could be overcome would you like to work? SINGLE CODE ONLY
Yes 1 GO TO Q27
No 2
Could not be overcome 3 GO TO Q32
Don’t know 4
6
ASK ALL WHO WOULD LIKE TO WORK (CODE 1 AT Q23). OTHERS GO TO FILTER AT
Q27
Q26. What would you say are the reasons why you are not working at the moment? PROBE
FULLY Why else? MULTICODE OK
Lack of/unsuitable qualifications 1
Lack of/unsuitable training 2
No/lack of skills needed 3
Lack of/unsuitable jobs available 4
locally
No/lack of information on what is 5
available
No/lack of experience 6
Lack of confidence 7
Transport problems/lack of 8
transport
Don’t want to move to find work 9
Unable to move to find work 10
Cannot speak English very well 11
Cannot speak Welsh 12
Cultural barriers/racism 13
Health/disability 14
Age/too old 15
Sexism 16
Childcare not available 17
Childcare too expensive 18
Responsibility for 19
family/household members,
other than children
Wages too low 20
Better off on benefits 21
Have not looked/applied 22
Other (SPECIFY) 23
No particular reason 24
Don’t know 25
ASK ALL WHO WOULD LIKE TO WORK (CODE 1 AT Q23) OR WHO WOULD WORK IF
THE BARRIERS COULD BE OVERCOME (CODE 1 AT Q25). OTHERS GO TO Q32
Q27. Would you prefer to work full-time (that is 31 hours or more a week) or part-time (that
is less than 31 hours a week), or do you have no preference? SINGLE CODE ONLY
Full-time 1
Part-time 2
No preference 3
Don’t know 4
7
Q28. SHOWCARD I (R) And taking your answer from this card, what type of
industry/business would you like to work in? Just read out the letters that apply.
MULTICODE OK
A Agriculture and Forestry 1
B Fishing 2
C Mining and quarrying 3
D Manufacturing 4
E Electricity, gas and water supply 5
F Construction 6
G Wholesale and retail 7
H Hotels and restaurants 8
I Transport and communication 9
J Banking, finance and insurance 10
K Real estate, renting and other 11
business services
L Public administration and 12
defence
M Education 13
N Health and Social Work 14
Other (SPECIFY) 15
Don’t mind 16
Don’t know 17
Q29. Can I just check, have you looked for paid work in the last four weeks? SINGLE CODE
ONLY
Yes 1
No 2
8
I am going to read out a list of skills and other characteristics. For each I would like you
to tell me what level is required for you to get the job you want, and what level you feel
you currently have. You may think that some of these skills are not relevant to the job
you want – please feel free to say so. Firstly… ASK Q30 AND Q31 FOR EACH SKILL (a)
TO (s) BELOW
Q30. SHOWCARD J (R) At what level is/are … required for you to get the job you want?
Q31. SHOWCARD K (R) And what level of … do you feel you currently have?
ROTATE ORDER. SINGLE CODE EACH.
Q30 – Level required 0. Not 1. 2. Inter- 3. 4. Don’t
required Basic mediate High Advanced know
a) Formal qualifications 1 2 3 4 5 6
b) Numeracy 1 2 3 4 5 6
c) Literacy 1 2 3 4 5 6
d) Welsh language skills 1 2 3 4 5 6
e) Foreign language skills 1 2 3 4 5 6
f) Problem solving skills 1 2 3 4 5 6
g) Communication skills 1 2 3 4 5 6
h) Ability to follow instructions 1 2 3 4 5 6
i) Information Technology (IT) 1 2 3 4 5 6
skills
j) Ability to learn 1 2 3 4 5 6
k) Showing initiative 1 2 3 4 5 6
l) Leadership/motivational 1 2 3 4 5 6
skills
m) Management skills 1 2 3 4 5 6
n) Organising own learning and 1 2 3 4 5 6
development
o) Team working skills 1 2 3 4 5 6
p) Understanding customer 1 2 3 4 5 6
needs
q) Entrepreneurial skills 1 2 3 4 5 6
r) Adaptability/flexibility 1 2 3 4 5 6
s) Any other skills (SPECIFY) 1 2 3 4 5 6
Q31 – Level you have 0. Don’t 1. 2. Inter- 3. 4. Don’t
have Basic mediate High Advanced know
a) Formal qualifications 1 2 3 4 5 6
b) Numeracy 1 2 3 4 5 6
c) Literacy 1 2 3 4 5 6
d) Welsh language skills 1 2 3 4 5 6
e) Foreign language skills 1 2 3 4 5 6
f) Problem solving skills 1 2 3 4 5 6
g) Communication skills 1 2 3 4 5 6
h) Ability to follow instructions 1 2 3 4 5 6
i) Information Technology (IT) 1 2 3 4 5 6
skills
j) Ability to learn 1 2 3 4 5 6
k) Showing initiative 1 2 3 4 5 6
l) Leadership/motivational 1 2 3 4 5 6
skills
m) Management skills 1 2 3 4 5 6
n) Organising own learning and 1 2 3 4 5 6
development
o) Team working skills 1 2 3 4 5 6
p) Understanding customer 1 2 3 4 5 6
needs
q) Entrepreneurial skills 1 2 3 4 5 6
r) Adaptability/flexibility 1 2 3 4 5 6
s) Any other skills (SPECIFY) 1 2 3 4 5 6
9
ASK ALL
Q32. SHOWCARD L (R) Which of these sources of advice about careers and jobs, if any,
have you used in the last 2 years? Just read out the letters that apply. MULTICODE
OK
A JobCentre/JobCentre Plus 1
centres
B Careers (Wales) advisers 2
C LearnDirect telephone service 3
D Recruitment agencies 4
E Job/Careers fairs 5
F School/college careers 6
teachers/lecturers
G Family, friends and colleagues 7
H Trade unions 8
I Course tutors/teachers 9
J Web sites 10
K New Deal advisers 11
L Line managers/personnel 12
department
M Job Search Provision Program 13
centres (formerly Job Clubs)
Other (SPECIFY) 14
None of these 15
Don’t know 16
ASK FOR EACH USED AT Q32. OTHER ONLY, NONE OR DON’T KNOW GO TO Q34.
Q33. SHOWCARD M (R) On the last occasion you used them how useful did you find . . . .?
ROTATE ORDER. SINGLE CODE EACH
Very Fairly Not Not at Don’t
useful useful very all know
useful useful
a) JobCentre/JobCentre Plus 1 2 3 4 5
centres
b) Careers (Wales) advisers 1 2 3 4 5
c) LearnDirect telephone service 1 2 3 4 5
d) Recruitment agencies 1 2 3 4 5
e) Job/Careers fairs 1 2 3 4 5
f) School/college careers 1 2 3 4 5
teachers/lecturers
g) Family, friends and colleagues 1 2 3 4 5
h) Trade unions 1 2 3 4 5
i) Course tutors/teachers 1 2 3 4 5
j) Web sites 1 2 3 4 5
k) New Deal advisers 1 2 3 4 5
l) Line managers/personnel 1 2 3 4 5
department
m) Job Search Provision Program 1 2 3 4 5
centres (formerly Job Clubs)
10
EDUCATION/TRAINING
ASK ALL
Q34. SHOWCARD N Which of the following qualifications have you obtained, if any? Just
read out the numbers that apply. MULTICODE OK
1 No formal qualifications 1
2 YT/YTP certificate 2
3 City & Guilds 3
4 RSA 4
5 CSE 5
6 GCSE grade D-G 6
7 GCSE grade A*-C 7
8 O level or equivalent 8
9 SCE Standard/Ordinary (O) 9
Grade
10 Certificate of sixth year studies 10
(CSYS) or equivalent
11 SCE Highers 11
12 AS level 12
13 A level or equivalent 13
14 Trade apprenticeship 14
15 BTEC/SCOTVEC 15
16 GNVQ/GSVQ 16
17 NVQ/SVQ 17
18 ONC/OND 18
19 HNC/HND 19
20 Teaching qualification (excluding 20
PGCE)
21 Nursing or other medical 21
qualification
22 Diploma in higher education 22
23 First degree 23
24 Higher degree 24
25 Other higher education 25
qualification
26 Any other professional/vocational 26
qualification/foreign qualifications
(SPECIFY)
Don’t know 27
ASK IF HAVE CITY & GUILDS (CODE 3 AT Q34)
Q35. Is your highest City & Guilds qualification…
Advanced Craft/Part 3 1
Craft/Part 2 2
Or Foundation/Part 1 3
Don’t know 4
ASK IF HAVE RSA (CODE 4 AT Q34)
Q36. Is your highest RSA…
A Higher Diploma 1
An Advanced Diploma or 2
Advanced Certificate
A Diploma 3
Or some other RSA (including 4
Stage I, II & III)
Don’t know 5
11
ASK IF HAVE CSE (CODE 5 AT Q34)
Q37. Do you have any CSEs at grade 1?
Yes 1
No 2
Don’t know 3
ASK IF HAVE SCE STANDARD/ORDINARY (O) GRADE (CODE 9 AT Q34)
Q37a Do you have any SCE standard grades 1-3, or ordinary (O) grades C or above?
Yes 1
No 2
Don’t know 3 ( )
ASK IF HAVE CSE GRADE 1 (CODE 1 ABOVE) OR GCSEs AT GRADE C OR ABOVE (CODE 7 AT
Q34) OR O LEVELS (CODE 8 AT Q34) OR SCE GRADES 1-3 (CODE 1 AT Q37a)
Q38. You mentioned that you have passes at CSE grade 1/GCSE grade C or above/GCE O
level or equivalent. Do you have…
Fewer than 5 1
or 5 or more passes at this 2
level?
Don’t know 3
ASK IF HAVE CSYS (CODE 10 AT Q34)
Q39. Is your certificate of sixth year studies (CSYS) at…
Level 2 1
Or Level 3 2
Other/Don’t know 3
ASK IF HAVE SCE HIGHERS (CODE 11 AT Q34)
Q40. Do you have…
1 or 2 SCE Highers 1
Or 3 or more Highers? 2
Don’t know 3
ASK IF HAVE AS LEVEL (CODE 12 AT Q34)
Q41. Do you have…
one AS level 1
2 or 3 AS levels 2
or 4 or more passes at this 3
level?
Don’t know 4
ASK IF HAVE A LEVEL OR EQUIVALENT (CODE 13 AT Q34)
Q42. Do you have…
one A level (or equivalent) 1
or more than one? 2
Don’t know 3
ASK IF HAVE TRADE APPRENTICESHIP (CODE 14 AT Q34)
Q43. Is your trade apprenticeship…
At NVQ level 2 or equivalent 1
Or at NVQ level 3 or 2
equivalent?
Other/Don’t know 3
12
ASK IF HAVE BTEC/SCOTVEC (CODE 15 AT Q34)
Q44. Is your highest BTEC/SCOTVEC qualification…
At higher level 1
At National Certificate or 2
National Diploma level
A First Diploma or General 3
Diploma
A First Certificate or General 4
Certificate?
Don’t know 5
ASK IF HAVE GNVQ/GSVQ (CODE 16 AT Q34)
Q45. Is your highest GNVQ/GSVQ at…
Advanced level 1
Intermediate level 2
Or Foundation level 3
Don’t know 4
ASK IF HAVE NVQ/SVQ (CODE 17 AT Q34)
Q46. What is your highest level of full NVQ/SVQ?
Level 1 1
Level 2 2
Level 3 3
Level 4 4
Level 5 5
Don’t know 6
13
ASK ALL WITH ANY QUALIFICATION (AT Q34). OTHERS GO TO FILTER AT Q48.
Q47. SHOWCARD N AGAIN And which, if any, of these have you gained in the last three
years? MULTICODE OK
2 YT/YTP certificate 2
3 City & Guilds 3
4 RSA 4
5 CSE 5
6 GCSE grade D-G 6
7 GCSE grade A*-C 7
8 O level or equivalent 8
9 SCE Standard/Ordinary (O) 9
Grade
10 Certificate of sixth year studies 10
(CSYS) or equivalent
11 SCE Highers 11
12 AS level 12
13 A level or equivalent 13
14 Trade apprenticeship 14
15 BTEC/SCOTVEC 15
16 GNVQ/GSVQ 16
17 NVQ/SVQ 17
18 ONC/OND 18
19 HNC/HND 19
20 Teaching qualification (excluding 20
PGCE)
21 Nursing or other medical 21
qualification
22 Diploma in higher education 22
23 First degree 23
24 Higher degree 24
25 Other higher education 25
qualification
26 Any other professional/vocational 26
qualification/foreign qualifications
Other qualifications (SPECIFY) 27
None of these 28
Don’t know 29
14
SKILLS
ASK IF WORKING/ON GOVT SCHEME (CODES 1-4) AT Q2. OTHERS GO TO Q52.
I am going to read out a list of skills and other characteristics. For each I would like you
to tell me what level is required in your current job, and what level you feel you currently
have. Firstly…
ASK Q48 AND Q49 FOR EACH SKILL (a) TO (s) BELOW
Q48. SHOWCARD O (R) At what level is/are … required in your current job?
Q49. SHOWCARD P (R) And what level of … do you feel you currently have?
ROTATE ORDER. SINGLE CODE EACH.
Q45 – Level required Not Basic Inter- High Advanced Don’t
required mediate know
a) Formal qualifications 1 2 3 4 5 6
b) Numeracy 1 2 3 4 5 6
c) Literacy 1 2 3 4 5 6
d) Welsh language skills 1 2 3 4 5 6
e) Foreign language skills 1 2 3 4 5 6
f) Problem solving skills 1 2 3 4 5 6
g) Communication skills 1 2 3 4 5 6
h) Ability to follow instructions 1 2 3 4 5 6
i) Information Technology 1 2 3 4 5 6
skills
j) Ability to learn 1 2 3 4 5 6
k) Showing initiative 1 2 3 4 5 6
l) Leadership/motivational 1 2 3 4 5 6
skills
m) Management skills 1 2 3 4 5 6
n) Organising own learning and 1 2 3 4 5 6
development
o) Team working skills 1 2 3 4 5 6
p) Understanding customer 1 2 3 4 5 6
needs
q) Entrepreneurial skills 1 2 3 4 5 6
r) Adaptability/flexibility 1 2 3 4 5 6
s) Any other skills (SPECIFY) 1 2 3 4 5 6
Q46 – Level you have Don’t Basic Inter- High Advanced Don’t
have mediate know
a) Formal qualifications 1 2 3 4 5 6
b) Numeracy 1 2 3 4 5 6
c) Literacy 1 2 3 4 5 6
d) Welsh language skills 1 2 3 4 5 6
e) Foreign language skills 1 2 3 4 5 6
f) Problem solving skills 1 2 3 4 5 6
g) Communication skills 1 2 3 4 5 6
h) Ability to follow instructions 1 2 3 4 5 6
i) Information Technology 1 2 3 4 5 6
skills
j) Ability to learn 1 2 3 4 5 6
k) Showing initiative 1 2 3 4 5 6
l) Leadership/motivational 1 2 3 4 5 6
skills
m) Management skills 1 2 3 4 5 6
n) Organising own learning and 1 2 3 4 5 6
development
o) Team working skills 1 2 3 4 5 6
p) Understanding customer 1 2 3 4 5 6
needs
q) Entrepreneurial skills 1 2 3 4 5 6
r) Adaptability/flexibility 1 2 3 4 5 6
s) Any other skills (SPECIFY) 1 2 3 4 5 6
15
Q50. SHOWCARD Q (R) How strongly do you agree or disagree with each of the following
statements? READ OUT. ROTATE A-C ONLY. SINGLE CODE EACH.
Strongly Tend Neither Tend to Strongly No
agree to agree disagree disagree opinion
agree nor dis-
agree
A) I need greater skills to do my 1 2 3 4 5 6
current job now than I used
to need
B) I get to use the full range of 1 2 3 4 5 6
my skills at work
C) I need more training and 1 2 3 4 5 6
learning time to do my job
well
ASK ALL WORKING/ON GOVT SCHEME EXCEPT
SELF-EMPLOYED
D) My employer gives me 1 2 3 4 5 6
enough opportunity to
develop skills relevant to my
current job
E) My employer gives me 1 2 3 4 5 6
enough opportunity to
develop the skills I may need
for future jobs
ASK SELF-EMPLOYED ONLY
D) I give myself enough 1 2 3 4 5 6
opportunity to develop skills
relevant to my current job
E) I give myself enough 1 2 3 4 5 6
opportunity to develop the
skills I may need for future
jobs
ASK ALL WORKING/ON GOVT SCHEME
F) I am more skilled than I was 1 2 3 4 5 6
three years ago
ASK ALL WORKING/ON GOVT SCHEME, EXCEPT SELF-EMPLOYED. OTHERS GO TO Q52
Q51. SHOWCARD R (R) I am going to read out a number of statements that could be used to describe
your supervisor/immediate line manager. From this card, how often, if at all, do these apply to
him/her? READ OUT (a) TO (e). ROTATE ORDER. SINGLE CODE EACH.
Always Usually Sometimes Never Don’t
know
a) Discusses my training and 1 2 3 4 5
development needs
b) Is approachable 1 2 3 4 5
c) Is good at delegating 1 2 3 4 5
responsibility/trusting me with
tasks
d) Is good at managing people 1 2 3 4 5
e) Makes clear what is expected 1 2 3 4 5
of me
16
PARTICIPATION IN LEARNING
ASK ALL
Q52. SHOWCARD S Please look at this card and tell me whether you have been involved
with any of these forms of training or learning in the past twelve months. Just read out
the letters that apply. MULTICODE OK
A Been on taught courses that 1
were meant to lead to
qualifications
B Been on taught courses 2
designed to help you develop
skills that you might use in a job
C Been on any other taught 3
course, instruction or tuition ASK
D Studied for qualifications without 4 Q53
taking part in a taught course
E Received supervised training 5
while you were actually doing a
job
F Spent time keeping up to date 6
with developments in the type of
work you do, e.g. reading books,
manuals or attending seminars
G Any other non-taught course or 7
training
H Achieved a credit/step towards a 8
qualification
None of these 9 GO TO Q54
ASK ALL EXCEPT NONE, WHO GO TO Q54
Q53. SHOWCARD T (R) Would you say that any of the things on this card actually happened
as a result of you taking part in this learning or training? Just read out the letters that
apply. MULTICODE OK
A I got a new job 1
B I changed to a different type of 2
work
C I learned new skills for the job I 3
was doing at the time
D I was able to do my job better 4
E I stayed in my job, which I might 5
have lost without this training
F I got a pay rise in the job I was 6
doing at the time
G I got a promotion in the 7
organisation where I was
working at the time
H I got more satisfaction out of the 8
work I was doing at the time
I I set-up my own/family business 9
J It helped me with the work 10
problems related to my
health/disability
K Other job-related outcome 11
L I developed personal interests 12
unrelated to work
M I gained confidence in my own 13
abilities
Other (SPECIFY) 14
None of these/nothing happened 15
Don’t know 16
17
ASK ALL
Q54. SHOWCARD U (R) Looking at this card, can you tell me whether you would like to be
involved in any of these forms of learning? MULTICODE OK
A Taught courses that are meant to 1
lead to qualifications
B Taught courses designed to help 2
you develop skills that you might
use in a job
C Any other taught course, 3
instruction or tuition
D Studying for qualifications 4
without taking part in a taught
course
E Receiving supervised training 5
while you are actually doing a job
F Spending time keeping up to 6
date with developments in the
type of work you do, e.g. reading
books, manuals or attending
seminars
G Any other non-taught course or 7
training
H Achieving a credit/step towards a 8
qualification
None of these 9
18
Q55. What, if anything, is preventing you from learning or studying new things in the next
year? What else? PROBE FULLY BUT DO NOT PROMPT. MULTICODE OK
Practical/Financial
Too expensive/can’t afford it 1
Not enough time 2
Work pressures/hours of work 3
Family/Childcare commitments 4
Lack of transport 5
Too far to travel 6
Courses available
No suitable courses available 7
Don’t know what is available 8
No courses that interest me in my local 9
area
Don’t think I could complete the course 10
in time
Not enough courses taught in Welsh 11
College/experience of education
Don’t feel colleges/centres are 12
welcoming
Bad memories of school 13
Fear of exams 14
Previous courses I’ve done were a 15
waste of time
Personal
Lack of confidence 16
Don’t like being in groups of people I 17
don’t know
I feel I am too old 18
Don’t want to go back to college 19
because it is full of young people
Learning/studying is not relevant to me 20
Worried about being out alone 21
My family/friends would be unsupportive 22
Lack motivation
I have better things to do with my spare 23
time
Haven’t got around to doing it 24
Can’t see the point 25
Don’t want to learn new things 26
Have just completed a course 27
Am already learning/studying 28
Other (SPECIFY) 29
Nothing prevents me 30
Don’t know 31
19
LEARNING STYLES AND ENVIRONMENTS
Q56. SHOWCARD V (R) In which three of the following ways do you prefer to learn? Just
read out the letters that apply. CODE UP TO THREE ONLY
A On my own/ self-study 1
B One-to-one study with a tutor 2
C With a group of people being 3
given information/instructions by
a teacher/tutor
D Through doing practical things 4
E Exchanging ideas/information 5
with others
F By watching demonstrations 6
G Group activities 7
organised/facilitated by a
teacher/tutor
H By practising something on my 8
own
I Thinking for yourself 9
Other (WRITE IN) 10
None of these 11
Don’t know 12
Q57. SHOWCARD W (R) And if you wanted to learn something new which of these methods
would you prefer to use? MULTICODE OK
A Books/Written materials 1
B Videos 2
C TV programmes 3
D Audio-tapes/CDs 4
E CD-ROM/computer software 5
packages
F Internet 6
G Lectures 7
H Other type of learning material 8
Other (WRITE IN) 9
None of these 10
Don’t know 11
20
DEMOGRAPHICS
Now I’d like to ask you about each of the people in your household. By “household” I
mean the people living here who share a living/sitting room or share at least one meal a
day.
Q58. How many people are there usually living here – that includes yourself, any other adults
and children? CODE BELOW
ENTER NUMBER
Now I’m going to ask you some questions about each person living here, starting with
you.
All information you give us in the survey is confidential. We will use these details for
analysis purposes only, and to allow us to build up a picture of people in Wales.
ENTER NAME OF EACH PERSON
Q59. ASK FOR EACH HOUSEHOLD MEMBER What relationship is … to … ?
Spouse 2
Partner/cohabitee 3
Son/daughter (including 4
adopted)
Stepson/daughter 5
Foster child 6
Son/daughter-in-law 7
Parent/guardian 8
Step-parent 9
Foster parent 10
Parent-in-law 11
Brother/sister (including adopted) 12
Step-brother/sister 13
Foster brother/sister 14
Brother/sister-in-law 15
Grand-child 16
Grand-parent 17
Other relative 18
Other non-relative 19
CODE RESPONDENT AND ASK FOR ALL OTHER HOUSEHOLD MEMBERS
Q60. Is … female or male? (INSERT PERSON NUMBERS AS ABOVE) CODE BELOW
Male 1
Female 2
Q61. Now I'd like to ask how old each person is. How old are you/is …? (INSERT PERSON
NUMBERS AS ABOVE) WRITE IN EXACT AGE
Estimate 1
Don’t know 2
ASK FOR OTHER HOUSEHOLD MEMBERS OF WORKING AGE (16 – 64 FOR MEN; 16 – 59
FOR WOMEN)
Q62. SHOWCARD Y Which of the statements on this card applies to …? (INSERT PERSON
NUMBERS AS ABOVE) MULTICODE OK
A Full-time work (31 hours or more 1
a week)
B Part-time work (less than 31 2
hours a week)
C Local or government training 3
scheme (including New Deal)
involving paid work
D Local or government training 4
scheme (including New Deal) not
involving paid work
E Registered unemployed/signing 5
on for JSA
F Not registered unemployed but 6
seeking work
G Long-term sick or disabled 7
H Retired 8
I At home/not seeking work 9
J Full-time education 10
K Part-time education 11
Other (SPECIFY) 12
Don’t know 13
ASK ALL RESPONDENTS
Q63. Are you currently involved in any local organisation on a voluntary basis? (i.e. work
for which you are not paid, except for expenses)? SINGLE CODE ONLY.
Yes 1 ASK Q64
No 2 GO TO Q65
Don’t know 3
ASK IF YES (CODE 1) AT Q63. OTHERS GO TO Q65
Q64. Approximately how much of your time do you currently spend working on a voluntary
basis? PROBE FOR WEEKLY/MONTHLY ESTIMATE AND WRITE IN BELOW
hours, per
Week 1
Month 2
Year 3
Other (WRITE IN) 4
22
ASK ALL
Q65. Can I just check, does anyone in this household look after any sick, disabled, elderly or
frail people living in this or another household? IF YES ASK: Who in the household
looks after someone else? CODE PERSON NUMBER USING SAME NUMBERS AS
ABOVE. MULTICODE OK.
Yes, PERSON NUMBER
1 (Respondent) 1
2 2
3 3
4 4
5 5
6 6
7 7
8 8
9 9
No, no-one 10
Q66. SHOWCARD AA What do you consider your national identity to be? Please choose as
many or as few as apply. MULTICODE OK
A Welsh 1
B English 2
C Scottish 3
D Irish 4
E British 5
Other (SPECIFY) 6
Don’t know
Q67. What is your first language at home? SINGLE CODE ONLY
English 1
Welsh 2
Other (SPECIFY) 3
Q68. Do you have any problems speaking, reading, writing or understanding English?
MULTICODE OK
Speaking 1
Reading 2
Writing 3
Understanding 4
No problem 5
Q69. SHOWCARD BB (R) How well would you say you speak and understand Welsh?
A Fluently in any situation 1
B Fluently, mainly in informal 2
situations
C Not fluently, but some ability 3
D Only basic ability 4
E Not at all 5
Don’t know 6
23
Q70. SHOWCARD CC (R) And how well would you say you read and write Welsh?
A Confidently in any situation 1
B Confidently in informal situations 2
C Confident at reading but not writing 3
D Only basic ability 4
E Not at all 5
Don’t know 6
Q71. SHOWCARD DD To which of these groups do you consider you belong? Just read out
the letter that applies. SINGLE CODE ONLY
White:
A British 1
B Another white background 2
(SPECIFY)
Mixed:
C White & Black Caribbean 3
D White & Black African 4
E White & Asian 5
F Another mixed background 6
(SPECIFY)
Asian or Asian British:
G Indian 7
H Pakistani 8
I Bangladeshi 9
J Another Asian background 10
(SPECIFY)
Black or Black British:
K Caribbean 11
L African 12
M Another Black background 13
(SPECIFY)
Chinese or other Ethnic Group:
N Chinese 14
O Any other ethnic group 15
(SPECIFY)
Refused 16
24
Q72. Do you have any health problems or disabilities that you expect will last for more than
a year? SINGLE CODE ONLY
Yes 1 ASK Q73
No 2 CLOSE
Don’t know 3 CLOSE
ASK IF YES (CODE 1) AT Q72. OTHERS CLOSE
Q73. Does this health problem affect the KIND of paid work that you might do? SINGLE
CODE ONLY
Yes 1
No 2
Don’t know 3
Q74. And does this health problem affect the AMOUNT of paid work that you might do?
SINGLE CODE ONLY
Yes 1
No 2
Don’t know 3
THANK RESPONDENT AND CLOSE
25
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