General Information Frequently Asked Are there support
DIRECTIONS ACT provides free and Questions groups?
confidential drug and alcohol counselling Who can access counselling? DIRECTIONS ACT has three support
services for individuals, their families and groups which are available to the individual
friends, in a safe and non-judgmental We will see anyone affected by drug and
alcohol issues, whether they are individuals, and their families. For more information
environment. ring 6122 8000
friends or family members.
Hours are AA – for people with alcohol issues
How much does counselling cost?
9am to 5pm Monday to Friday – run each Thursday (1 to 2pm)
Civic and Woden DIRECTIONS ACT is fully funded by
ACT Health to provide this service, NA – for people having issues with illicit
so counselling is free. drugs – run each Monday (12:30 to 1:30pm)
Appointments 6122 8000 COMPASS – an information and support
There are both male and female Will anyone find out group for families of people with drug and
counsellors available. what is discussed in counselling? alcohol issues. Conducted every second
Tuesday from (6 to 8pm)
No referrals are required. The counselling is confidential and files are
kept in a secure area at DIRECTIONS ACT.
We do not give your information or file
to any organisation or individual
without your written permission. Crisis Counselling
Crisis Counselling is available as a drop in
Advocacy All data given to government for reporting service throughout all programs run by
DIRECTIONS ACT helps purposes is non-identifiable statistical DIRECTIONS ACT during program hours.
people to find assistance with: information only. However, occasionally files The Counselling service offers information,
may be subpoenaed for court and we are a support and referrals either as a face-to-face
mandated health organisation. or via the telephone on any issue.
• Legal issues Is it possible to make Crisis Counselling is free and provided by
• ACT Housing a person stop using drugs? DIRECTIONS ACT to assist clients and
Unfortunately, no matter how much you care their families through immediate and
• Care and Protection urgent issues that can arise as a result of
about someone, you cannot stop them from
• Drug and alcohol services using drugs. However we can assist you to using alcohol and drugs, and their lifestyle.
• Medical and dental services support your loved one through their journey, These issues may include housing, legal,
and provide you with options and strategies relationships and Centrelink payments.
• Refuges and crisis accommodation to support you, your family and the
• Detoxification and rehab services individual through these difficult times.
DIRECTIONS ACT offers a wide range of
Family Counselling programs for people who use drugs and
Family counselling is offered to families and their families, and the wider community:
friends of people who are affected by drugs
and/or alcohol. • Life Skills
• Outreach Programs
Families may be affected by a range of • Treatment Support Services
challenging behaviours which can result in
• ACT Needle & Syringe Program
emotional, social and financial issues for the
individual and their loved ones. • Community Education Program
Counselling is offered on a one to one basis,
• Family & Individual Counselling Alcohol and Drug
• Primary Health Care & Intervention Team
or with the whole family group, depending on
the family situation and their needs. The • Arcadia House Detox & Withdrawal Centre Counselling Services
counsellor will focus on assisting the family
to develop strategies for self care and coping
with their situation.
COMPASS is a support group run by
DIRECTIONS ACT and provides a
confidential and safe place to discuss
concerns with others in similar
DIRECTIONS ACT provides culturally
aware counselling to Koori people with drug
and alcohol issues and their families and Counselling Services
friends through the counselling service.
1 Bradley Street
WODEN ACT 2606
This counselling, like all of the counselling Ph: 6122 8000
services, provides confidential,
non-judgmental support, court support and Fax: 6122 8001
help in finding options such as detoxification, Email: email@example.com
Confidential, free and respectful counselling
rehabilitation and appropriate services. Website: www.directionsact.com