Roofer Job Application - PowerPoint

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					  USC Facility Services
Registered Apprenticeship
         Program
  The WorkKeys Approach
Presented by:

Jim Demarest
Director of Facility Services, USC

Craig Hairston
Adjunct Instructor & WorkKeys Profiler,
Midlands Technical College
    Presentation Outline
•   Vision & Scope     • Sample – Energy
•   Alliances            Conservation
•   Desired Outcomes   • WorkKeys Summary
•   The Challenges     • Technical Course
•   The Plan             Curriculum
•   Core Course        • The Process
    Curriculum         • What’s Next
        The Vision & Scope
• Become a world class organization
• Include all service units of Facility Services
• Establish career ladders and promotional
  opportunities
• Develop a federally approved
  apprenticeship model for all service units –
  Journeyman’s Cards
    Alliances – Our Partners for Success
•   Midlands Technical College
•   Midlands Workforce Development Board
•   SC Federal Administrator for the US Department of Labor
•   MEBA
•   Various USC Administrative Units
     – Salary Administration, HR, Business & Finance,
       Housing
           Desired Outcomes
• Improved work quality; reduced cost and repairs
• Improved morale and ownership
• More effective customer relationships
• More loyal and stable workforce
• Improved responsiveness and reliability of
  services
• Increased employee participation and
  streamlined work practices
              The Challenges
• Size and scope of the project
    – More than 20 occupations
    – Nearly 400 part- and full-time employees
    – 5-year plan
•   Existing conditions
•   Talent level, salaries, and hiring challenges
•   Lack of formal skills training
•   Resource issues
                 The Plan
•   Develop a Planning Team and Apprenticeship
    Board
•   WorkKeys Job Profiling (Skills & Tasks)
•   WorkKeys Assessments & Skill Levels
•   Education to Meet Skill Gaps
•   Curriculum Development
•   Development of a Teaching & Learning Center
•   Measured Approach
      USC Registered Apprenticeship Program
                 Core Curriculum
1.    Customer Service
2.    CPR/First Aid
3.    Time Management/Work Planning and Scheduling
4.    Professional Image and Ethics
5.    Environmental Awareness
6.    Safety
7.    Emergency Preparedness
8.    Continuous Improvement and teamwork
9.    Work Rules, Policies and Procedures
10.   Energy Conservation
11.   Facilities Planning and Operations
     Sample – Energy Conservation
                     Participants will learn about:

• USC utility consumption information and associated costs annually.
• Major energy consumers on campus with costs.
• How maintenance services in all service units affects the
  consumption of utilities. Give examples for each service unit.
• Best energy practices to reduce consumption by service unit.
• Take ownership and responsibility for energy consumption on
  campus.
• How to inform building occupants of energy conservation and win!
• How to make energy conservation transparent to customers.
• University energy policy overview.
Developing Curriculum
          for
Apprenticeship Training
         Facility Services
•   Custodial Services
•   Energy Services
•   Building Maintenance
•   Grounds
University of South Carolina                   Facility Services
Position Profiled              Date             # SMEs   # employees

Locksmith                      09/03/05            3          4
Custodial Worker               04/19 & 21/06       7          72
Custodial Project Team         04/28/06            3          11
Insulator                      05/04/06            1          1
Roofer                         05/05/06            1          1
Tree Care                      05/08/06            1          1
Electrician                    05/12/06            5          15
Energy Plant Operator          05/17/06            3          9
Mason                          05/18/06            1          1
Welder                         05/19/06            2          5
Carpenter                      05/24/06            6          17
HVAC Tech. Mech. & PM          05/26/06            4          8
Grounds Worker                 05/29/06            7          23
HVAC Tech. Controls            05/31/06            3          7
Environmental Maintenance      06/02/06            2          2
Plumber                        06/07/06            4          8
High Voltage Electrical        06/08/06            2          4
Painter                        06/09/06            2          5
Pest Control                   06/13/06            1          1
Material & Equip. Mover        06/14/06            1          1
Recyclers                      06/15/06            2          4
Truck Driver/Equip. Operator   06/16/06            1          1
Steam Technician               06/22/06            2          4
Greenhouse Technician          07/26/06            2          2
                               University of South Carolina              Facility Services
                                              Entry Level Performance
                                    RI(3-7)   AM(3-7)   LI(3-6)   OB(3-6)    TW(3-6)   AT(3-6)   W(1-5)   L(1-5)
Locksmith                              4         4        4          4         3                   3        3
Custodial Worker                       3                  3          3         3                   2
Custodial Project Team                 3                  3          3         3                   2
Insulator                              3         4        3          3         4                   2
Roofer                                 4         4        4          4         3                   2
Tree Care                              5         4        4          4         4                   2
Electrician                            6         4        5          5         4                   2
Energy Plant Operator                  4         4        4          4         4                   2        3
Mason                                  4         5        4          4         3
Welder                                 4         4        4          4         3                   2
Carpenter                              4         4        4          4         4                   2
HVAC Tech PM & Mechanical              5         4        4          3         4          4        3
Grounds Worker                        3-4       3-6       3          3         3-4
HVAC Tech. Controls                    5         5        4          4         3          4        3
Environmental Maintenance              3         3        4          3         3
Plumber                                4         4        4          4         4                   2
High Voltage Electrical                4         4        4          4         3                   2
Painter                                4         3        4          3         3                   2
Pest Control                           5         5        4          3         3                   2
Material & Equipment Mover             3         3        3          3         2                   3
Recyclers                              3                  3          3         3                   2
Truck Driver/Equip. Operator           3         3        3          3         3                   2
Steam Technician                       3         4        3          3         3                   2
Greenhouse Technician                  3         3        4          3         3                   2
                                            University of South Carolina
                                              Custodial Worker Tasks
1 Cleans commodes and urinals by using gloves, toilet bowl brush, cream clean( toilet cleaner) and hard scrubbing to remove
  stains from all surfaces.

2 Removes trash from resident halls by loading sacks into trash compactor or loading grey bins to take trash to nearest
  dumpster.

3 Cleans classroom blackboards (green and white boards) by using rags, water, all purpose cleaner, and alcohol (whiteboards).

4 Cleans stairs by mopping, using back pack vacuum cleaner and wiping surfaces with all purpose cleaner.

5 Empties trash cans in rest rooms, offices, classrooms, and any other areas by removing trash and liner, replacing
  liner in trash cans and placing sacks in bins or dumpsters.

6 Fills out paperwork such as work orders, safety data sheets, supply sheets, and request forms at required times to
  communicate needs and or completed work.

7 Operates buffers to polish floors (different sizes) by using appropriate pad and using proper techniques to control machine.

8 Waxes floors by applying wax on floor using mop to spread wax on floor to ensure wax is smooth and even by separating
  task into wall application and middle of floor (figure eight).

9 Cleans overhead and bathroom vents by using broom to knock down dust or wipes surface if accessible.

10 Cleans walls with all purpose cleaner and rags by wiping down surface.

11 Mops office floors by using mops, water, and cleaners to clean and rinse hard surface areas.

12 Pre treats carpeted areas with stain remover before vacuuming or steam cleaning carpet.
    Profile to Curriculum Process
•   Develop task lists from Profile/DACUM process
•   Convert tasks to topics
•   Confirm topic list with customer
•   Develop/adjust/acquire curriculum
•   Develop steps for each topic
•   Group topics into courses
•   Develop instructor and student materials
•   Develop pre-test and post test for each course
          University Of South Carolina                   Facility Services

Core Curriculum                      All apprenticeship programs will utilize
USC Overview                                                    USC Mgmt        2
Customer Service                                                    MTC         6
First Responder (CPR & First Aid)                               USC Mgmt        8
Time Management & Scheduling                                    USC Mgmt        2
Professional Image and Ethics                                   USC Mgmt        2
Environmental Partnership (Green)                               USC Mgmt        2
Safety                                                          USC Mgmt        2
Emergency Management                                            USC Mgmt        2
Teamwork and Continuous Improvement                             USC Mgmt        4
Work Rules, University Polices and Procedures            USC-Human Resources    2
Energy Conservation                                             USC Mgmt        2
Facilities Planning and Operations                              USC Mgmt        2
     University Of South Carolina       Facility Services


Shared Courses             Some apprenticeship programs will utilize
Lockout-Tagout                              MTC                  6
Blueprint reading                           MTC                  12



Super Tech Courses                     Specialty Certificate Courses
On the Job Training                         MTC                  9
Core Leadership                             MTC                  3
Coaching and Counseling                     MTC                  3
Dealing with conflict                       MTC                  3
Intro to PCs                                MTC                  9
Work Order/Famous system                 USC Mgmt                6
                         Custodial Topics
Fundamentals of Custodial Care        Carpet Cleaning
Basics of Floor Care                  Paperwork
Scrubbing                             Elevators
Waxing (Shining & Sealing)            Research Labs
Vacuuming                             Security Issues
Mopping                               Waste Removal
Spot Stain Removal                    Window Care
Chemicals – Cleaning Solutions        Wall care
Classroom Cleaning                    Personal Protective Equipment
Auditorium Cleaning                   Asbestos Awareness
Detail Cleaning (everything done)     Stairways
Restrooms                             Tools
Project Cleaning                      Dusting Techniques
Conference Rooms                      Recycling Basics
Closets and carts                     Health Codes
Power Equipment (buffers/strippers)   Disinfectants vs. Cleaners
Equipment Safety Practices            Professional Image and organization
Equipment Care And Maintenance        Special Surfaces (Metal, Masonry, Ceilings)
Advanced Power Equipment Operations   Mold/Mildew
Kitchens/Eating Areas                 Flooding
           What’s Next?
• Implementation – Launching the program
• Resources - (5-Year Allocation Plan)
• Measures (Academic & Workplace)

• The journey has begun …
                         To world class

				
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