Rma Template - Excel by gwi15712

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									                                                                  Product RMA Request & Report
                                            RMA #                                (Issued by Imperx, Inc.)               Date:
                                                                                                                                    (Filled by Customer)
Company Name                                                                     Contact Person
Address                                                                          City, State, Zip
Email Address:                              Phone:
Model No.:                                  Serial No.                           Date of Purchase                       Invoice #
Model No.:                                  Serial No.                           Date of Purchase                       Invoice #
Model No.:                                  Serial No.:                          Date of Purchase                       Invoice #
Accessorie(s) to be shipped with Product
Evaluation Unit Return (yes or no)
                                                                                                                                           (Filled by Customer)
Faulty Excerpt
Detailed Description of Problem

Detailed Description of Upgrade or Customization            (if applicable)

Quoted Cost for Upgrade or Customization                    Quote #                                         Quoted By
                 (if applicable)

                                                          *Internal Use Only* (Filled by Imperx, Inc.)
                                                                              RMA Policy
              You have 10 business days (Domestic) and 15 business days (International) from RMA Issuance to return the defective product(s) to
                         Please make sure that your RMA number is clearly visible on your return packaging and shipping label
                    Products must be returned with freight pre-paid, in Original Product Box and Packaged in Protective materials.
                             Imperx will not be responsible for any damage occuring during transit of Returning products.
                                         No Product will be accepted without the Original Serial Number Label


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