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									OCLC publishes             OCLC founder honored
Environmental Scan         on 90th birthday
Page 10                    Page 15




                         OCLC
                         Newsletter
                          JAN | FEB | MAR 2004 ISSN: 0163-898X   No. 263




          Guiding Web users to the library
          for the resources they need
 OCLC by the Numbers
                                                                 JAN | FEB | MAR 2004, No. 263

The OCLC Cooperative                                             The OCLC Newsletter (ISSN:0163-898X) is published by OCLC Corporate
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Countries & territories served                            84     Editor: Brad Gauder
                                                                 Contributing Editors: Bob Murphy, Phil Schieber and Tom Storey
                                                                 Layout and design: Linda Shepard and James Lutz
                                                                 All photos taken by Rich Skopin unless otherwise noted.

WorldCat                                                         The OCLC Newsletter is also available on the OCLC Web site at: <www.
                                                                 oclc.org/news/publications/newsletters/default.htm>.
                                                                 For more information on OCLC, including contact information for OCLC
Highest OCLC record number                      54,423,518       offices and affiliated partners, visit the OCLC Web site at: <www.oclc.org>.
Languages in WorldCat                                    458
Total OCLC Interlibrary Loan                  133,256,088        All products and services named are trademarks or service marks of their
                                                                 respective companies.
service requests (since 1979)
                                                                 CatExpress, CatME, DDC, Dewey, Dewey Decimal Classification, Dublin
Total end user searches of WorldCat           160,726,683*       Core, OCLC Interlibrary Loan (ILL) Service, netLibrary and WorldCat are
on FirstSearch (since 1991)                                      registered trademarks of OCLC Online Computer Library Center, Inc.

* excluding training symbols                                     OCLC Access Suite, OCLC Connexion, OCLC Cooperative Online Resource
                                                                 Catalog (CORC), OCLC Passport, QuestionPoint and WebDewey are
                                                                 trademarks of OCLC Online Computer Library Center, Inc.




Format           Number of     Percentage         Locations of                                   About the cover
                   records         of total   items cataloged                          Google is one of several
Books         43,006,181         83.51%        831,060,619                             services on the Web from
Serials        2,554,647          4.96%         27,692,521                             which information seekers
                                                                                       can be directed to WorldCat
Visual
materials      1,674,988          3.25%         15,725,384
                                                                                       libraries to find the
                                                                                       resources they need—
Maps              737,021         1.43%          3,670,785
                                                                 through OCLC’s Open WorldCat pilot program.
Mixed                                                            Learn how OCLC is working with some 12,000
materials        328,390          0.64%             397,986      libraries on this pilot, which may lead to its
Sound                                                            implementation as an OCLC service.
recordings      1,796,901         3.49%        20,258,634
Scores          1,195,651         2.32%          9,178,792
Computer
files             204,715         0.40%            981,366
Totals        57,498,494       100.00%        908,966,087
as of January 2004
                                                                                   OCLC, a nonprofit membership organization,
                                                                               is engaged in computer library service and research



                                                                                 www.oclc.org

OCLC Newsletter JAN | FEB | MAR 2004                                                                                                 www.oclc.org
 Contents
  Features                                          Departments

  4    Being relevant in a                              OCLC by the Numbers
       Web world
       Learn how OCLC’s                             2   From the President
       Open WorldCat pilot
       is guiding Web users                         16 Update
       to libraries for the
       resources they need.                         Mark your calendars for DC-2004

  8 Moving Z39.50 into
                                                    54 millionth record enters WorldCat
    the Web world
    OCLC researcher Ralph LeVan is helping
    create new technology to make Z39.50            Research grant recipients named
    interoperable with the Web.
                                                    OCLC now offering services for group
  10 OCLC publishes Environmental Scan
     In its role as library advocate, OCLC          Statsbiblioteket enters 132 millionth ILL request
     recently published The 2003 OCLC
     Environmental Scan: Pattern Recognition        Need info on virtual reference?
     to engage information professionals in
                                                    Look at these papers
     dialogue about various trends affecting
     the library community.
                                                    JISC study suggests that library portals
  12 Interview with Sal Cilella: Preserving         boost database usage
     the community memory
     Sal Cilella, President and Chief Executive     Demonstrate your library’s impact
     Officer of the Indiana Historical Society,
     shares his thoughts on how historical          netLibrary 2004 debuts
     societies and libraries work together
     to preserve the community memory.
                                                    How might these trends affect your library?
  17 OCLC founder celebrates 90 years
     On January 6, OCLC Founder, Frederick G.       Reference reality check: an OCLC streaming
     Kilgour, was honored at a reception in honor   video presentation
     of his 90th birthday at the University of
     North Carolina at Chapel Hill.




www.oclc.org                                                                 OCLC Newsletter JAN | FEB | MAR 2004
From Jay Jordan


Extending WorldCat,
raising the visibility
of libraries
Extending WorldCat, raising the                           Open WorldCat pilot
visibility of libraries
                                                          In June 2003, we started the Open WorldCat pilot
Christine Deschamps, former IFLA president,               to determine the feasibility of providing a new
former OCLC trustee and well-known French                 service that would integrate the collections of
librarian, attended the World Summit on the               OCLC member libraries into heavily used Web sites.
Information Society in Geneva, Switzerland this           The notion was to make it easy for a person who is
past December at OCLC’s behest. There were                looking for information via a search engine to end
44 heads of state, prime ministers, presidents            up finding it in a nearby library. To do this,
and vice-presidents, and 83 ministers and                 we would make WorldCat records directly available
vice-ministers from 176 countries in attendance.          to the general public for the first time. Heretofore,
Librarians were there too, as part of a six-member        as you know, WorldCat had been available only
IFLA delegation.                                          through participating libraries.

While the Summit participants initially focused on        We began the pilot after extensive consultations
technology, librarians made their presence known,         with the Board of Trustees, Members Council,
and with it, introduced a new focus on libraries and      regional service providers and member libraries.
the content they provide in the Information Society.      There was consensus that this was something we
Armed with pamphlets, brochures and minutes of            had to try. After all, numerous recent studies had
daily meetings, the librarians pressed their case         indicated that people are increasingly turning to
throughout the Summit.                                    the Web first for their information needs, often
                                                          ignoring libraries when doing research. The pilot
“One of the delegates was heard to say that he            offered the possibility of raising the visibility of
was sick of hearing about libraries all the time,”        libraries on the Web.
said Mme. Deschamps, a testament to the ubiquity
of the library delegation. “It is up to us (librarians)   Eight months later, the pilot service is now
to demonstrate that the global library network            available from a variety of services on the Web
provides the foundation for the global                    including Abebooks, Alibris, Antiquarian
information society.”                                     Booksellers Association of America (ABAA),
                                                          BookPage and HCI Bibliography. For example,
Mme. Deschamps is right—it is up to us to make            a person searching the ABAA Web site for an
libraries more visible, not only at World Summits,        out-of-print book would have the option of finding
but in the daily lives of people around the world.        libraries holding the item if the search came up
I am pleased to report that your OCLC cooperative         with no hits among ABAA members. “Find it in a
has been doing much recently along those lines.           WorldCat Library by pressing the button below,”
                                                          the message reads. Users are doing about 50,000
                                                          searches a month on these sites.

2 OCLC Newsletter JAN | FEB | MAR 2004                                                                www.oclc.org
Last September, we notified member libraries that      In 2003, we implemented CONTENTdm, a software
in partnership with Google, we were making a          package that: 1) facilitates WorldCat access to
subset of 2 million abbreviated records from          photos, graphics and other objects in digitized
WorldCat available on the Google search service,      special collections of libraries and other cultural
with links to the Web-based catalogs and sites        heritage institutions; and 2) automatically harvests
of 12,000 academic, public and school libraries       metadata from the collections for subsequent
participating in OCLC.                                conversion at OCLC to the MARC format and
                                                      loading into WorldCat. More than 100 institutions
The pilot with Google has attracted a great deal      are now using this software to manage more than
of attention in the library community. There is       one million digital objects in their collections.
strong support among the OCLC membership.
Of the original 12,000 libraries included in the      The Indiana Historical Society became the first
pilot, only 193 (1.6 percent) have withdrawn, and     institution to register one of its special collections
an additional 48 institutions, including 12 state     for metadata harvesting by OCLC. Over the next
libraries, have asked to join. In December, the       few months, it will become possible for users to
records started showing up on Google. To date,        gain access to images in the Postcards of Indiana
about 360,000 abbreviated records are available.      collection through links from WorldCat. To date,
(Since the pilot began, Google has changed its har-   five more institutions have registered their special
vesting limits to accommodate WorldCat records.)      collections for metadata harvesting: Combined
Users are now doing about 10,000 click-throughs       Arms Research Library, LOUIS: The Louisiana Digital
a week on WorldCat records on Google and its          Library, University of Oregon, Westminster College
affiliates, AOL and Netscape. While this is            and Wisconsin Historical Society. These are
a relatively small number, the trends                 important first steps in exposing rich special
are encouraging.                                      collections of libraries to searchers on the Web.

In November and December, we held market              You can read more about the Open WorldCat pilot
research sessions with U.S. academic, public and      and the Indiana Historical Society in this issue of
school librarians. We also conducted usability        the OCLC Newsletter. I think you will agree that
tests with librarians and end-users. In January,      these projects are demonstrating the value that
we held market research sessions with a group         the global library network can bring to the
of academic librarians in the United Kingdom.         information society. They should be worth
We will be conducting market research sessions        mentioning at the next World Summit on the
with end-users in the United States. We will          Information Society, which will be held in
continue to listen closely to libraries and their     Tunis in 2005.
users during the pilot and will refine the service
based on their feedback. In the coming months,
we will decide whether to proceed with
implementation of an ongoing service.

Making special collections more visible               Jay Jordan
                                                      President and Chief Executive Officer
Another way that OCLC is helping libraries            OCLC
increase their visibility on the Web is by
automatically harvesting metadata about
digitized special collections and adding it
to WorldCat.




www.oclc.org                                                                   OCLC Newsletter JAN | FEB | MAR 2004 3
Being relevant in a Web world
OCLC’s Open WorldCat pilot now in progress
By Brad Gauder                                              • Web resources often don’t offer the breadth of
                                                              resources that users need.
According to one U.S. state librarian, OCLC is
on the right track with one of its newest efforts           • Users are more often bypassing the expertise and
to help libraries regain their relevance. The                 resources available to them from their local libraries.

Open WorldCat pilot, a year-long initiative, is             “While popular search engines offer immediate
testing the effectiveness of Web search engines             gratification, they often lack the quality and depth of
like Google and other Web sites to guide users              information that information seekers need,” says Frank
to library-owned materials.                                 Hermes, OCLC Vice President, Cooperative Discovery
                                                            Services. “Our purpose is to make their libraries’
“Libraries need to be relevant, and what OCLC is doing      collections and expertise available in a fast, efficient
with this pilot will help more people realize that they     manner.”
are while increasing libraries’ visibility,” says Jan
                                                            OCLC’s Open WorldCat pilot aims to address those
Walsh, Washington State Librarian.
                                                            concerns and redirect information seekers to their
“The Web has created a huge shift in how people seek        libraries to find the trustworthy resources they need for
information, so it’s important that we get into the space   their research. But instead of pulling library users from
where potential library users are,” she says. “Google       the Web sites they tend to visit first, OCLC has found
is now in the content profession and so we need to          a way through the pilot to put libraries on Google and
remind people that their libraries have always been in      other Web sites.
that profession. The Open WorldCat pilot is one way we
can do that.”                                               Extending WorldCat beyond the
If you ask a typical college student where he or she        library environment
begins searching for information to complete an             The roots of the Open WorldCat pilot date to 2000,
assignment, chances are the answer will be Google           when OCLC first established agreements with a small
or another popular Internet search engine, according        number of Web-based booksellers and bibliographies
to recent research. Research by Pew and Harris              to test the linking of library resources to commercial
Interactive studies confirms that the majority of college   Web sites. These linking agreements remain in effect,
students now start with commercial search engines           enabling users of sites that include Abebooks, Alibris,
when conducting research for most or all of their           Antiquarian Booksellers Association of America (ABAA),
assignments.1, 2 These and other studies concern the        BookPage and HCI Bibliography to enter geographic
library community and the OCLC cooperative for several      information to produce lists of libraries that own
reasons:                                                    desired items. Currently, links on these sites yield an
                                                            average of 50,000 searches per month on WorldCat
• Many resources on commercial Web sites don’t
                                                            for libraries that own items.
  undergo the scrutiny that library acquisitions do, so
  users risk using resources that are unreliable and/or     Encouraged by the results of the efforts with
  outdated.                                                 booksellers and at the urging of the OCLC cooperative,
                                                            OCLC pursued development of the Open WorldCat pilot.

4 OCLC Newsletter JAN | FEB | MAR 2004                                                                     www.oclc.org
OCLC spent a year conducting market research with                                   the value and relevance of libraries on a scale
various constituencies including OCLC Members                                       far beyond what individual libraries or consortia
Council and advisory committee delegates, other                                     could accomplish.
leaders in the library community and working
                                                                                    “I am very interested in the Open WorldCat pilot
librarians. The research clearly indicated it was
                                                                                    as part of OCLC’s strategy of ‘weaving the Web
time to test the viability of an OCLC service that
                                                                                    into libraries and weaving libraries into the Web,’”
could guide users from search engines and Web
                                                                                    says Stephen Rollins, Dean, Consortium Library,
sites to libraries to locate needed items.
                                                                                    University of Alaska Anchorage.
The Open WorldCat pilot marks the first time that
                                                                                    “If a student starts with Google, the academic
OCLC has made WorldCat’s unique resources
                                                                                    library should have a presence at that starting
available from outside the library environment.
                                                                                    point. When a student or researcher starts an
It officially began in June 2003 and will run through
                                                                                    information search, the library presence should
June 2004. OCLC will analyze data collected during
                                                                                    be obvious.”
the pilot and decide by mid-2004 whether or not to
implement it as a service.

The pilot’s main goal is to make libraries more
visible. It does this by pointing current and
potential users to library collections for the
materials they want. Thus, the pilot promotes



                              A user who searches Google for
                              information will see a “Find in
                              a Library” link to abbreviated
                              WorldCat records for relevant
                              items held by 100 or more
                              libraries that have cataloged
                              the items in WorldCat.
Photo courtesy of Jan Walsh




                                                                “We need to establish ourselves as a premier
                                                                cultural heritage institution, and OCLC is helping
                                                                us do that with the Open WorldCat pilot.”
                                          —Jan Walsh, Washington State Librarian

www.oclc.org                                                                                               OCLC Newsletter JAN | FEB | MAR 2004 7
                                                                                             While the terminology varies depending on the
                                                                                             external Web site a user is searching, all
                                                                                             of OCLC’s partners in the Open WorldCat pilot
                                                                                             provide direct links to abbreviated WorldCat
                                                                                             records for items available at libraries that
                                                                                             have cataloged the items in WorldCat.

                                                                                             How the Open WorldCat pilot works
                                                                                             The Open WorldCat pilot provides information
                                                                                             seekers with access to abbreviated WorldCat
                                                                                             records, representing the items most widely owned
                                                                                                by libraries that have contributed to WorldCat.
                                                                                                For Google users, the pilot provides access
                                                                                                to a subset of 2 million abbreviated WorldCat
                                                                                                records. All academic, public and school
                                                                                                libraries that have contributed to WorldCat
                                                                                                (about 12,000 libraries) were automatic
                                                                                                participants in the pilot.

                                                                                                The pilot has three primary components:

                                                                                                1. The subset of abbreviated WorldCat records
                                                                                                harvested by Google. When matching records
                                                                                                are found, they are identified as available from
                                                                                                WorldCat and include a link to the end-user
                                                                                                interface (see below) to help users find libraries
                                                                                                          that own the items they want.

                                                                                                            2. Links from other Web sites, such as
                                                                                                           Abebooks, Alibris, ABAA, BookPage
                                                                                                           and HCI Bibliography. When a user
                                                                                                          searches for an item by author or title
                                                                                                         using one of these Web sites, a link
                                                                                                         or button appears that the user can
                                                                                                        follow to identify libraries that hold
                                                                                                       the desired item.
Photo courtesy of Stephen Rollins




                                                                      “The more obvious our presence in our user
                                                                      community, the more likely our users will retrieve
                                                                      the best resources in their areas of interest.”
                                                  —Stephen Rollins, Dean, Consortium Library, University of
                                                  Alaska Anchorage


                                    6 OCLC Newsletter JAN | FEB | MAR 2004                                                                   www.oclc.org
3. An end-user interface that directs users              Ms. Walsh notes that current library users aren’t
to libraries. The interface design helps users           the primary target market for a service like the
determine quickly which libraries hold the items         Open WorldCat pilot—it’s people who no longer
they need. A user enters a ZIP/postal code,              use their libraries and those who never have
state, province or country to retrieve a list of the     used them. “We want these non-users to say,
nearest libraries that hold the desired item. This       ‘Oh yeah, I could get this from the library’ when
list includes maps of library locations and links to     they search for information on Google or another
library Web sites and online catalogs.                   search engine.”

For the month of January, the pilot logged nearly         “Twice in recent years our governor has proposed
93,000 inbound clicks that originated from the           closing the state library and the survival
Google, BookPage, Alibris, ABAA, Abebooks and            experience has significantly deepened our staff’s
HCI Bibliography Web sites. This represents an           commitment to being relevant,” explains Ms.
80% growth in monthly inbound activity from              Walsh. “We need to establish ourselves as a
December 2003 to January 2004.                           premier cultural heritage institution, and OCLC is
                                                         helping us do that with the Open WorldCat pilot.”
For the duration of the pilot, the service is provided
to participating libraries at no charge. Libraries       A decision about whether the Open WorldCat pilot
that wish to join or withdraw from the pilot may         will become an official service from OCLC will
do by submitting the form available on the pilot         be made in mid-2004. Ms. Walsh is cautiously
Web site: www.oclc.org/worldcat/pilot.                   optimistic. “While I’m in awe of this pilot and
                                                         think it’s a huge, positive step for OCLC, I have to
The pilot is also open to other types of libraries
                                                         keep in mind it is still a prototype. So let’s see
that were not originally included. Libraries that
                                                         how it goes.”
already contribute to WorldCat can complete the
feedback form available on the pilot Web page            Mr. Rollins also supports the pilot’s intent.
to join the pilot. Libraries that do not use OCLC        “If [the] Open WorldCat [pilot] is successful,
for cataloging should contact OCLC or a regional         then it will place academic libraries in the same
service provider for information on how to add           space as Web users and that will be a very
their holdings to WorldCat and thereby become            good thing,” he says.
eligible to join the pilot.
                                                         “The more obvious our presence is to our user
Mr. Rollins notes that his library plans to promote      community, the more likely we will see support
the Open WorldCat pilot over the university’s            from our user communities in terms of donations
listserv and Web sites. “We are also discussing          to the library or lobbying for adequate funding.
how to provide home delivery when a book is              The more obvious our presence in our user
requested,” he says.                                     community, the more likely our users will retrieve
                                                         the best resources in their areas of interest.”
Helping libraries remain relevant
                                                         1. OCLC White Paper on the Information
“Libraries are still relevant,” says OCLC’s Chip
                                                         Habits of College Students, June 2002.
Nilges, Director, WorldCat Services. “What we’re
doing with the Open WorldCat pilot is integrating        2. Jones, Steve, “The Internet Goes to College,”
library resources with the open Web to make              Pew Internet & American Life Project,
library resources more accessible to information         http://www.pewinternet.org/reports/toc.asp?Report=71 .
seekers.”


www.oclc.org                                                                       OCLC Newsletter JAN | FEB | MAR 2004 7
                                                     Mr. LeVan says that the Z39.50 standard solved
Moving Z39.50                                        most of the problems associated with text
                                                     searching of large, distributed text databases—
                                                     different interfaces, indexing, record formats and
to the Web                                           sizes. Now that expertise needs to be brought to
                                                     the Web where there are few widely supported
                                                     standards for searching databases. This makes
                                                     searching less efficient for the system provider,
OCLC researcher develops open-source software
                                                     the content provider and ultimately the end-user.
to blend an important library standard into the
WWW infrastructure and help solve Web
                                                     SRW/U brings the Z39.50 experience to the Web
searching problems
                                                     community using tools they are comfortable
                                                     with—Web Service Description Language, Simple
By Tom Storey
                                                     Object Access Protocol and Extensible Markup
                                                     Language, says Mr. LeVan. It provides a basis
As a result of digital technology, the library
                                                     for the Web community to solve some of their
community increasingly overlaps with other
                                                     searching problems, and the potential for Web
online communities, such as museums and other
                                                     applications to access Z39.50 resources.
cultural organizations, and the Web development
community itself. These communities have
                                                     “Developing SRW interfaces to data repositories
substantial intellectual resources, but often
                                                     is significantly easier than for Z39.50,” he says.
lack extensive experience with discovery
metadata and information retrieval from text-based
                                                     One example of where SRW could be a solution
databases. Libraries have been working on these
                                                     for the Web community is in metasearching.
issues for decades, and one tool they have
                                                     Metasearch engines are Web sites that search a
developed is Z39.50, a client/server standard
                                                     number of search engines and database systems
for searching local and distributed databases.
                                                     and combine the results, such as dogpile.com
                                                     and highway61.com. Mr. LeVan says that
Ralph LeVan, an OCLC Research Scientist who
                                                     developers for these sites would love to have
has been involved with Z39.50 since 1983, is
                                                     a standard that they could expect database
helping create the next generation of Z39.50
                                                     providers to implement.
software. Called Search and Retrieve Web/Search
and Retrieve URLs (SRW/U), the new Z39.50 is a
                                                     Initially developed before the advent of the Web,
Web service that uses several Z39.50 features
                                                     Z39.50 is a client/server-based protocol that
and combines them with simple, robust and
                                                     makes databases easier to use by establishing
modern Web technology. Mr. LeVan has written
                                                     uniform standards so different systems can
an open-source version of the software, which
                                                     communicate with one another in a way that is
libraries and other organizations can download
                                                     transparent to users. It is one of the premier
at no charge from the OCLC Web site.
                                                     examples of library cooperation and a standard
                                                     that large parts of the library and archive world
“The SRW/U initiative is part of an international
                                                     rely on to exchange records and share information.
collaborative effort to develop a standard,
Web-based, text-searching interface,” says
                                                     However, Mr. LeVan says that for the newer
Mr. LeVan. “It is ‘plumbing’ that uses different
                                                     generation of developers, Z39.50 is far too big
mechanisms for transmitting requests and
                                                     and unwieldy to read, understand and implement.
presenting data, and it draws heavily on the
                                                     Z39.50 uses protocols for communications, search
abstract models and functionality of Z39.50,
                                                     language, information retrieval and data structure
yet removes much of the complexity.”
                                                     that are different from those used with the Web.


8 OCLC Newsletter JAN | FEB | MAR 2004                                                          www.oclc.org
                                                     From OCLC Research Labs
                                                     FRBR Bookmarklets: A way to weave your
                                                     library’s collection into Web bookstores
                                                     OCLC Research is integrating a technology called
                                                     “bookmarklets” with its FRBR algorithm to create an
                                                     experimental service that lets Web surfers instantly
                                                     search a local library catalog while browsing an
                                                     online bookseller. FRBR Bookmarklets expands on
                                                     work originally done by Jon Udell at InfoWorld and
                                                     makes a library’s holdings more visible and accessible
                                                     on the Internet.
                                                     Here’s how it works.
                                                     Written in JavaScript code, FRBR Bookmarklets
                                                     captures the ISBN displayed in the URL on the
                                                     bookseller’s page or from the page itself, combines
                                                     it with associated ISBNs for the same work, and sends
                                                     the search to the library’s online public access catalog.
                                                     If the library owns the book, or any associated edition,
                                                     a record or list of records appears on the screen
                                                     complete with shelf status information.
                                                     In addition to Web booksellers, the bookmarklets
                                                     also work from other sources of bibliographic
                                                     information containing ISBNs, such as the OCLC
OCLC Research Scientist Ralph LeVan is bringing      FirstSearch service.
the Z39.50 experience to the Web with SRW/U.         FRBR Bookmarklets uses WorldCat as its source for
                                                     ISBNs. The FRBR Algorithm, which OCLC Research
                                                     developed to convert library catalogs to the FRBR
                                                     model, was used to build tables of ISBNs for all
                                                     intellectual works represented in WorldCat. FRBR
It also is not very popular due to its complexity:   Bookmarklets queries the tables and receives a string
                                                     of all ISBNs for the work, and then sends the string
11 native services, seven extended services and
                                                     in a Boolean OR search to the library catalog.
150 pages of documentation, for example.
                                                     To date, there are 20 online public access catalogs
                                                     profiled for the experimental service. To activate any
By contrast, SRW/U is one service—search             one of them as a FRBR Bookmarklet, users need to
and retrieve—that uses common Web                    drag the OPAC bookmarklet to their browser’s links
development tools.                                   bar. Then, when viewing detailed book information
                                                     at a Web bookseller or another source, users click on
                                                     the bookmarklet in their links bar to see if their local
Mr. LeVan notes that a search and retrieve Web       library holds it.
service is a component called for in most digital
                                                     Chief Scientist Thom Hickey, along with Software
repository architectures. “The distinctive           Architects Jeffrey A. Young and Jennifer Toves and
advantage of SRW over classic Z39.50 is that the     Consulting Product Support Specialist Eric Childress,
Web community is already committed to services       developed the experimental service and believe they
running over HTTP,” he says. “This is a great        can enhance it using library holdings information in
opportunity to leverage library experience with      WorldCat. “We want to take advantage of the fact that
                                                     WorldCat knows which edition of a work a library holds
text searching in local and distributed databases,   and place that edition at the top of the results set,”
and to provide increased interoperability with       says Mr. Young.
other communities on the Web.”                       New libraries can be added to the profile list by filling
                                                     out a request form on the FRBR Bookmarklets Web site.
To learn more about SRW/U, please see:
http://www.oclc.org/research/projects/               To learn more about FRBR Bookmarklets, visit:
webservices/default.htm                              www.oclc.org/research/researchworks/bookmarklets/


www.oclc.org                                                                   OCLC Newsletter JAN | FEB | MAR 2004 9
                                                       The scan surveys the library and information
OCLC publishes                                         landscape from several perspectives or
                                                       “landscapes,” including social, economic,
Environmental                                          technology and research & learning. Data from
                                                       29 countries, representing all regions of the
                                                       world and a broad range of economies, provides
Scan                                                   helpful perspective on the relative status of
                                                       libraries in varying locations around the world.
By Brad Gauder
                                                       A variety of profiles, charts and tabular data
As part of its strategic planning endeavors, OCLC      further illustrates the findings across the various
recently completed publication of The 2003 OCLC        landscapes. The profiles include a “Generation X”
Environmental Scan: Pattern Recognition, a 150-        librarian and a “Gamer,” plus a look at the growth
page report to the worldwide OCLC membership.          of libraries in new residential developments in
This report, also available on the OCLC Web site       Guangzhou, China. The scan provides charts and
in an online format, looks at significant issues       other guides that help readers separate “the
and trends that affect OCLC, libraries and other       hype from the hope” as they read about
information repositories now and in the future.        emerging technologies.

According to Cathy De Rosa, OCLC Vice President,       The scan isn’t intended to be a sole source of
Marketing, the scan is a natural outcome of OCLC’s     answers for circumstances affecting the library
role as library advocate. “Librarians should look to   and information world. Instead, it’s meant to
OCLC not only as a source of solutions for their       engage library and information professionals in
day-to-day operations but also as a resource for       dialogue to purposefully consider how libraries
information about navigating continually changing      and other information repositories can respond
landscapes. The scan is one way we can engage in       to the various trends discussed in the scan.
dialogue and together chart a course for the years     Readers are encouraged to share comments
ahead,” she says.                                      and recommendations with OCLC in response
                                                       to the scan.
Work on the scan began in the summer of 2003.
Much of the information reported in the scan           Feedback from those who have read the scan has
       reflects input gathered from interviews          been very affirming, according to Ms. De Rosa.
             with more than 100 persons,               “We had some wonderful opportunities at the
                 including librarians, information     ALA Midwinter Meeting and the PLA conference
                     industry leaders and OCLC-        to share an overview of our findings with librarians
                        affiliated partners, and        and now we’re hearing from some of them how
                          focus groups with high       much they appreciate the publication of the scan
                             school students,          as a much-needed discussion starter.”
                               teachers and senior
                                 citizens. The scan    You can view the online version of the scan at
                                  also includes        http://www.oclc.org/membership/escan/.
                                   research findings    The scan is also available in print and may be
                                    from some          ordered from the same Web page for a charge
                                     250 articles      of $15 per copy, to cover shipping and
                                     and other         production expenses.
                                     publications.




12 OCLC Newsletter JAN | FEB | MAR 2004                                                          www.oclc.org
        Countries included in the Environmental Scan
         A worldwide lens was used to construct this scan. Detailed
         education, library and technology spend data was collected for a
         subset of countries. This subset was constructed based on data
         available and geographic representation. The sample size chosen
                                                                             Electronic content/subscriptions 3%
         represents approximately 60 percent of the world’s population and
         85 percent of the world’s gross domestic product. The following           Uses of library funds
         countries comprise the sample:                                                worldwide


        Australia             India                  South Africa
        Brazil                Italy                  South Korea
        Canada                Japan                  Spain
        Chile                 Malaysia               Sri Lanka
        China                 Mexico                 Trinidad & Tobago
        Colombia              Netherlands            Uganda
        Croatia               Norway                 United Arab Emirates
        France                Saudi Arabia           United Kingdom
        Germany               Singapore              United States
        Hungary               Slovenia

                                                                                         Other (grants, donations) 8.5%


                                                                                  Sources of library funds




www.oclc.org                                                                 OCLC Newsletter JAN | FEB | MAR 2004 11
 Interview: Sal Cilella

                                                                                     Preserving the
                                                                                     community memory
                                      Photo courtesy of Indiana Historical Society
                                                                                     CONTENTdm software is bringing unique materials online
                                                                                     and into WorldCat for the Indiana Historical Society

                                                                                     By Tom Storey




Salvatore G. Cilella, Jr. has been in the museum field for                                            only thing one could do it seemed was to teach history,
33 years. He was Executive Director of the Northern In-                                              but I didn’t see many teachers using the objects and
diana Historical Society, South Bend, Ind., and Historic                                             artifacts of history. I volunteered in the local museum
Bethlehem, Bethlehem, Pa.; Assistant to the Director of                                              as a student and then realized just before I went into
the New York State Historical Association, Cooperstown,
                                                                                                     the service that one could go to school to learn how to
N.Y.; and Director of Development and Membership at
Old Sturbridge Village, Sturbridge, Mass. For six years                                              be a museum person.
he served as a Development Officer for the Smithsonian
Institution. Between October 1987 and June 2001, he                                                  What are historical societies all about and why
was the Executive Director of the Columbia Museum of                                                 are they valuable?
Art, Columbia, S.C. On July 1, 2001 he was appointed                                                 Historical societies are all about the common
President and Chief Executive Officer of the Indiana                                                  community memory. Some have more, some have less.
Historical Society, Indianapolis, Ind.
                                                                                                     Some stories are completely forgotten to the detriment
Mr. Cilella has served as a consultant to several                                                    of others, but it is not a zero-sum game. There must
museums through the auspices of the American                                                         be room for all stories in the tapestry that is local and
Association of Museums and the American Association                                                  regional history. When Carter Brown, the Director
for State and Local History. He has served as a member                                               of the National Gallery of Art, opened the British
of the AAM’s Membership Committee, Development                                                       Country House blockbuster show in the mid-1980s in
Committee and Nominating Committee, as well as                                                       Washington, his remark that these houses were the
Chairman of the Development and Membership
                                                                                                     “vessels of civilization” is also very true of American
Standing Professional Committee. He has written in
                                                                                                     historical societies. And we are really the successors
the areas of painting collection, American maps and
prints, fund-raising, membership and institutional                                                   of the great libraries of ancient times where the
development.                                                                                         sum of human knowledge at that time was held
                                                                                                     for safekeeping.
Mr. Cilella holds a bachelor’s and master’s degree in
American History from the University of Notre Dame.                                                  How is the Indiana Historical Society organized and
He received a master’s in Museum Administration from                                                 what sites and museums does it manage?
the State University College at Oneonta, New York,
                                                                                                     The Indiana Historical Society does not operate any
through the Cooperstown Graduate Program.
                                                                                                     sites or museums. It operates the Indiana History
Can you tell us about your background and how you                                                    Center in Indianapolis with a statewide mandate by
became interested in cultural heritage organizations?                                                its charter when the organization was founded in
I have been interested in history all my life. And I have                                            1830. Our new long-range plan adopted two years ago
always been a collector. In college during the ‘60s, the                                             restates that mandate and broadens its reach beyond

12 OCLC Newsletter JAN | FEB | MAR 2004                                                                                                             www.oclc.org
 Interview: Sal Cilella

just other historical societies or museums. We have          What are the top issues facing the Indiana Historical
a board of 27, a staff of 100 full- and part-time            Society, and historical societies in general, in 2004?
employees, a $10 million budget, a $115 million              Money and the ever compressing timeframe required to
endowment and a brand new (1999) 165,000                     perform our mission within these monetary constraints
square-foot, state-of-the-art building where we              are the top issues facing IHS and historical societies in
welcome some 130,000 visitors a year.                        general.

How does the society’s library work with the                 How has the Web changed museums, and what impact
museum and other parts of the organization?                  has the Web had on the way you run the society?

Our primary asset is the library and we are not              For the library, the Web has increased the ability
technically a museum at all. We operate like a               to service long-distance research. People e-mail
museum, but we do not collect any three-dimensional          questions instead of sending letters. They telephone
objects. We concentrate on historical documents, such        the reference desk with questions regarding our online
as manuscripts, photographs, maps, books and most            catalog, or want to order photocopies, or a copy of a
anything with writing on paper. The library informs all      photograph. Our digital images are available through
of our other programs. Without that scholarly base of        the Open Archives Initiative (OAI). We hadn’t been
information we would be no different than Disneyland.        participating in it long before we were contacted by a
The library is the center of all of our information and it   university in Germany saying they had found our site
supports our publishing program, our public programs,        through it and wanted to establish a link.
particularly our exhibits, and all of our outreach and
programs we do for the public.                               Is the museum going online?
                                                             The two working together is mutually symbiotic
How is running the society’s library different from          and beneficial. One supports the other. During the
running the museum?
                                                             times that I have worked in what I would call a “pure
Since we do not have a museum, running the library is        museum”—one with three-dimensional objects—it
not much different here than anywhere else—customer
service is primary.

The society has thousands of cubic feet of materials—
personal papers, manuscripts, photographs,
postcards, posters. Does your library catalog
these materials?
Yes, we catalog photographs, books, manuscripts,
videos, etc. We want our collections to have the widest
access possible in their usage. Putting them in the
online catalog is the easiest way for researchers to find
them. We create Dublin-Core item-level records for all
of the materials in our digital collections. The library
                                                                                                                                 Photo courtesy of Greg Puls




currently has a map cataloging project underway.
There is a backlog of manuscript and visual collections
material we are working our way through. Volunteers
are working on databases for two of our large
photographic collections.                                    Politics: Beyond the Ballot Box features Hoosiers who have
                                                             lobbied for change, spoken against the status quo, run for
                                                             office and made names for themselves on the political scene.


www.oclc.org                                                                           OCLC Newsletter JAN | FEB | MAR 2004 13
 Interview: Sal Cilella

was always necessary to link the object back to the            project and accounts for slightly less than 30% of
documentary evidence to establish credibility. The             the total collection we have built at IHS. We continue
object without the literature or documentation behind          to film newspapers today, and we are very proud as
it is merely an object in a vacuum without relation to         an institution of the contribution we have made to
anything else, hence the critical importance of the            preserve the “first draft of Indiana History” for future
library and its holdings as our font of information            generations of researchers.
and knowledge.
                                                               Is there a gap between the library world and the
How does working with the library community benefit            museum world and how do we narrow it?
historical societies and vice versa?
                                                               We are firm believers in the value and role of each type
Here at the Indiana Historical Society, we believe that        of institution, and each need to have a clear mission
collaboration is the most efficient and effective way to       and stick to it. We are not interested in competing
proceed in this particular atmosphere. Resources are           with each other, but rather in forming cooperative
stretched thinly, we do not want to                                                 partnerships. We look to respect
duplicate what others are doing and                                                 others, as we would have them
we want to provide quick, efficient                                                 respect us in a professional and
quality service. We also do not want                                                personal way, and look for ways to
to lose sight of our strong collections                                             work together successfully.
here and as a result wish to promote


                                                                               Photo courtesy of Indiana Historical Society
them heavily while still paying                                                     IHS has registered some of its digital
attention to costs and the proverbial                                               collections for harvesting into
bottom line. Collaborating with other                                               WorldCat. What was the rationale
                                                                                    behind this?
institutions in the digital environment
offers a unique opportunity to bring                                                Access, access, access. We want
together related information that is                                                researchers, wherever they are in
held in widespread physical locations.                                              the world, to find the materials
A digital summit was recently held                                                  and use them.
                                                  Indiana History Center
at the Indiana State Library, and
discussions are underway for an Indiana Digital Library.       It seems as if it is “common knowledge” that there is
Cultural institutions throughout the state will have the       a convergence of libraries, historical societies and
                                                               museums taking place in our culture. Do you agree
opportunity to share related material. We intend to be
                                                               that a convergence is taking place? What are the key
active participants in this.                                   factors fueling this?

Librarians, historians and archivists recognize the            It depends whom you ask. We are converging in
United States Newspaper Project as an innovative               some areas; in some we are miles apart. There is still
tool in newspaper collection and research. Can you             a bias in the museum field that some libraries are pure
describe IHS’s experience with this national project?          research institutions with little public outreach. That is
Our experience with the U.S. Newspaper Project was             partly true. Here at IHS, we are transitioning from
very positive, roughly from 1988 to 1996. Of course,           a pure research institution to one with more of a
we already had been microfilming newspapers                    museum “feel.” At the federal level, the old “Institute
regularly since 1980, so it was an easy step for us            of Museum Services” is now the “Institute of Museum
to take. We had everything in place. Funding from              and Library Services” so that a real convergence has
USNP allowed us to hire more staff and step up                 taken place there. Here we reach out to both areas
production in what was already a very successful               using our strong archival collection to provide the
                                                               solid basis of history, which underpins the artifact.

14 OCLC Newsletter JAN | FEB | MAR 2004                                                                                       www.oclc.org
OCLC Founder, Frederick G. Kilgour,
celebrates 90 years
On January 6, OCLC and the School of Information
and Library Science at the University of North
Carolina at Chapel Hill honored OCLC Founder,
Frederick G. Kilgour, on his 90th birthday.
The celebration included tributes to his career
and contributions to librarianship and a thank-you
to his wife of 63 years, Eleanor, for sharing him
with the library community.
                                                         Frederick and Eleanor Kilgour admire the newly published
OCLC presented Mr. Kilgour with Volume 3 of              third volume of Collected Papers of Frederick G. Kilgour.
Collected Papers of Frederick G. Kilgour: Later Years.
This volume contains 38 scholarly papers he has
written since OCLC published Volume 2 in 1984.
It includes Mr. Kilgour’s 205th paper, which
was also published in the January 2004 issue
of the Journal of the American Society for
Information Science and Technology. He
published his first scholarly paper in 1938.

OCLC also announced a $100,000 gift to establish
the annual OCLC/Frederick G. Kilgour Lecture at
the School of Information and Library Science at
UNC–Chapel Hill.

Speakers at the celebration included Joe Hewitt,
Associate Provost for University Libraries, UNC–         Mr. Kilgour’s birthday cake highlights milestones in his
Chapel Hill; William Crowe, OCLC Board of Trustees,      90 years.
and Spencer Librarian, Kenneth Spencer Research
Library, University of Kansas; Phyllis Spies, Vice
President, Worldwide Library Services, OCLC;
Joanne Gard Marshall, Dean, School of Information
and Library Science, UNC–Chapel Hill; and
Jay Jordan, OCLC President and CEO.

In his typical, forward-thinking way, Mr. Kilgour
responded to well-wishers who sang “Happy
Birthday!” to him: “On to 100!”

Collected Papers of Frederick G. Kilgour:
Later Years is available for US $40.00 in a
softbound, 288-page volume. Order online
at http://www3.oclc.org/documentation/.                  L-R: Joe Hewitt, UNC–Chapel Hill; William Crowe, University
                                                         of Kansas; Eleanor Kilgour; Frederick G. Kilgour; Joanne Gard
A 29-minute streaming video from the                     Marshall, UNC–Chapel Hill; Jay Jordan, OCLC; and
birthday celebration can be viewed at                    Phyllis Spies, OCLC.
http://www.oclc.org/news/birthday.htm.


www.oclc.org                                                                        OCLC Newsletter JAN | FEB | MAR 2004 15
Update
http://dublincore.org/news/pr-20031210.shtml   Feili Tu and Nancy Zimmerman,                 find what they need close to home.
Mark your calendars                            University of South Carolina and              If users are unable to find what
for DC-2004                                    Elizabeth Yakel, University of                they need in their local area, they
                                               Michigan.                                     can expand their search to a larger
The Dublin Core Metadata Initiative                                                          region within the group, or to the
(DCMI) will hold its annual                    • Jorgensen is Associate Professor
                                                                                             entire WorldCat database for what
conference October 11–14 at the                  at Florida State’s School of
                                                                                             they need.
Shanghai Library, the largest public             Information Studies. Her project
library in China and a pioneer in                title is “Developing A Thesaurus
                                                 For Indexing Images Across                  http://www.oclc.org/ill/
advancing the development and
use of metadata. The 2004 meeting                Diverse Domains.”                           Statsbiblioteket enters
will focus on metadata research
                                               • Feili Tu is Assistant Professor and
                                                                                             132 millionth ILL request
and applications. DCMI promotes
                                                 Nancy Zimmerman is Associate                Created on January 5, the 132
the widespread adoption of
                                                 Professor at the School of Library          millionth request was for a
interoperable metadata standards
                                                 and Information Science at                  book on tape, Queen’s Play.
and develops specialized metadata
                                                 South Carolina. Their project is            Statsbiblioteket (State and
vocabularies for describing
                                                 “Consumer Health Information                University Library), Århus,
resources that enable more
                                                 Services in American Public                 Denmark, is a public library for
intelligent information
                                                 Libraries: An Assessment of                 research and study and serves as
discovery systems.
                                                 Current Status and Educational              the main library for the University
                                                 Needs.”                                     of Aarhus and the University
http://www.oclc.org/worldcat/goldrecords.htm                                                 Hospital of Århus. The OCLC
                                               • Elizabeth Yakel, Assistant
54 millionth record                              Professor at the University of
                                                                                             cooperative is celebrating 25 years
enters WorldCat                                                                              of interlibrary loan in 2004. More
                                                 Michigan School of Information,
                                                                                             than 7,000 libraries use the OCLC
Contributed by the Columbus                      will study “Academic Reference
                                                                                             Interlibrary Loan service, which
Metropolitan Library on January 9,               Librarians and Extending Access
                                                                                             arranged 9.3 million loans in fiscal
the record was for The End of All                to Primary Sources.”
                                                                                             year 2002-2003.
Things to Come, a 2003 publication
of 12 musical scores for guitar and            http://www.oclc.org/news/releases/20041.htm
                                                                                             http://www.vrd2003.org/proceedings/index.cfm
voice that contains the rock songs
                                               OCLC now offering                             Need info on virtual
from the musical group Mudvayne’s
second album.
                                               services for groups                           reference? Look at
                                               The new services allow consortia to           these papers
                                               build group online union catalogs
http://www.oclc.org/news/releases/2004.htm
                                               and provide resource sharing                  Two papers, seven handouts and
Research grant                                 and reference services under one              34 presentations from the Virtual
recipients named                               locally customized interface. OCLC            Reference Desk conference last year
                                               group catalogs are based on library           are now available for download.
OCLC Research and the Association
                                               holdings set in WorldCat. OCLC                The conference was held November
for Library and Information Science
                                               creates a catalog from WorldCat               17–18. Among the presentations
Education (ALISE) have awarded
                                               holdings contributed by group                 and papers:
research grants for 2004 to Corinne
Jorgensen, Florida State University,           members so that library users can
16 OCLC Newsletter JAN | FEB | MAR 2004                                                                                      www.oclc.org
Update

• “Dynamic Marketing to Targeted        http://webjunction.org/do/DisplayHomeContent   http://www.mercurynews.com/mld/
                                        ?url=sitecontent/focus_impact.html             mercurynews/business/7612468.htm
  Markets,” by Marianne Bracke,
  Science-Engineering Librarian,        Demonstrate your                               http://www.redherring.com/Top10Trends.aspx>


  University of Arizona                 library’s impact                               How might these trends
                                        Learn how to speak to your
                                                                                       affect your library?
• “Digital Reference Services,
  Not Just Q and A: An Inclusive        community about your library’s                 A new year brings with it new
  Examination of Digital Reference      value. The community section at                predictions. Here are a few trends
  Services,” by Henry Bankhead,         the WebJunction Web site offers a              forecast for 2004 by the Mercury
  Graduate Student, San Jose            lot of information on how libraries—           News and Red Herring that might
  State University                      with a little strategy, presentation           find their way into your library.
                                        and determination for innovation—
Other papers not appearing in                                                          • The laptop replaces the
                                        can demonstrate the impact they
the online proceedings will be                                                           desktop. Will you need more
                                        have in their communities. Among
published in a print publication                                                         outlets for laptops and fewer
                                        the resources:
entitled Rounding Out the                                                                personal computers? In 2003,
Reference Experience: Integrating       • “Roadmap to Demonstrating                      U.S. computer buyers started
Theory and Practice by                    Impact,” with step-by-step                     spending more money buying
Neal-Schuman Publishers, Inc.             solutions from the simple to the               laptops than desktop computers.
in 2004.                                  sophisticated;
                                                                                       • Bluetooth wireless technology
                                        • A link to the IMLS National                    starts shipping in PCs. Do
http://www.jisc.ac.uk/uploaded_           Leadership Grant Tutorial, a                   you have a wireless network?
documents/Metalibcasestudy.doc            resource that provides the skills,             Bluetooth, the wireless
JISC study suggests that                  knowledge, and tools to develop                technology that replaces
library portals boost                     a good project plan; and                       the cables on electronics, is
                                                                                         projected to have a big year
database usage                          • A collection of 13 journal articles
                                                                                         in 2004.
Want a way to help steer users            on demonstrating impact.
away from Google and to the
quality resources on your site?         http://www.netlibrary.com/Help/
Build a portal—a central access
                                        netLibrary 2004 debuts
point to databases—says a
preliminary study commissioned by       Based on extensive usability testing
the U.K.’s Joint Information Systems    and customer feedback, netLibrary
Committee (JISC). After launching       has reengineered its site to ensure
a new library portal that provided      the highest levels of performance
simultaneous database searching,        and reliability. Faster page loads,
                                        five language choices and improved               A streaming video presentation
deduping of results and links to full                                                    of experts discussing next-
text, the Loughborough University       access for users with disabilities
                                                                                         generation reference services.
Library saw a dramatic increase         are among the new capabilities, as               From the OCLC Symposium at
in database usage—609%.                 well as a streamlined interface that             2004 ALA Midwinter.
Some databases saw increases            provides more intuitive navigation
                                                                                         www.oclc.org/questionpoint/
of more than 1,000%.                    and enhanced search capabilities.


www.oclc.org                                                                                OCLC Newsletter JAN | FEB | MAR 2004 17
Members Council holds February meeting                Montana State Library, led a panel discussion
                                                      on innovative strategies for overcoming
The OCLC Members Council met February 8–10 in         economic challenges.
Dublin, Ohio to discuss global issues and solutions
to challenges facing libraries worldwide.             In a report on OCLC’s pricing structure, Jay Jordan,
                                                      OCLC President and CEO, noted that by July 1, 2004,
Christine Deschamps, Past President of the            OCLC will offer subscription pricing for cataloging
International Federation of Library Associations      and interlibrary loan for all libraries, with
and Institutions (IFLA), and former Members           transaction-based pricing still available to
Council delegate and OCLC trustee, shared her         libraries not ready to move to subscription pricing.
experiences as a participant
in the World Summit on the                                                  A resolution passed by
Information Society, held                                                   delegates will add a fourth
in Geneva, Switzerland, in                                                  delegate-at-large position
December 2003. A panel of                                                   to the Members Council
international Members                                                       Executive Committee.
Council delegates then                                                      Another will add a clause
reacted to the Summit report                                                to the “Guidelines of the
and provided perspective on                                                 OCLC WorldCat Principles of
challenges facing libraries in                                              Cooperation” to discourage
their respective regions of                                                 unauthorized use of
the world.                                                                  OCLC-derived records.

Delegates also heard from colleagues who              At their next conference, May 23–25, delegates
offered innovative solutions to challenges facing     will elect two new trustees to the OCLC Board from
libraries today. Paul Gherman, Vanderbilt             among four nominees: Ernie Ingles, University of
University, described a cooperative, virtual          Alberta; Vickey Johnson, Sunnyvale (California)
storage system in development that will enable        Public Library; Emma Bradford Perry, Southern
participants to discard duplicate copies of           University; and Bob Seal, Texas Christian
seldom-used titles that are permanently held by       University. One focus for that conference will
other participants. Wim van Drimmelen, Koninklijke    be discussion of the recently published OCLC
Bibliotheek (KB), discussed the KB e-Depot, an        Environmental Scan, according to Mr. Seal,
archive for long-term preservation of electronic      current Members Council President.
publications held by the KB. Bruce Newell,



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