Family Medicine Newsletter
18March2011 Volume 1, Issue 1
A Word From the Chief
Clinic Hours for Main
Happy April! Although it feel like part of the DFM
Family Medicine Clinic
seemed like spring would family - we are here to
7:30 am to 4:30 pm never get here, it has fi- serve you and are open
Monday, Tuesday, nally arrived. to your suggestions on
Wednesday, Friday. I'm very excited how to make our service
9:00 am to 4:30 pm
that, thanks to the efforts better and more respon-
of several of our team sive to your needs.
Evening clinic hours members, we are revital-
are 4:30—7:00 pm izing our DFM Newslet- Care with compassion!
Monday through ter. Through this forum, I
Thursday in the Red look forward to sharing LTC(P) Irene Rosen, MD,
and White Clinic by
with you every month FAAFP
some of the key happen- Chief, Dept of Family
Active duty sick call is ings in the Department of Medicine
from 0630am to Family Medicine, to in-
0730am Monday clude news from each of
through Friday in the the clinics, updates on
Gold Team clinic
patient events such as
Our clinic is closed on immunizations, specialty
weekends and holi- screenings, health fairs,
days and others.
We will also let
you meet our staff, and
Inside this issue:
share in our clinic cele-
brations and achieve- LTC(P) Irene Rosen, MD, FAAFP
ments. We want you to Chief, Dept of Family Medicine
Department Chief 1
Your Team 2
Patient Education 3
Women’s History Month, Certified Nurse Day, March
March 28th (Observed) 22nd. Don’t forget, April 15th is
Kudos 4 Tax Day!
World Social Work Day, Kid’s Fest 2011, March 31th,
March 15th (Observed) 1-4:30pm at the AFC Arena
Vaccine information 5 and Bowl Arena Lanes,
“Eat Right With Color” Na- JBLM.
tional Nutrition Month
How to section 5 JBLM Retiree Health Fair,
National Brain Injury May 20th, 7:30am-1pm at
Awareness Month. McChord Hanger #9.
World Tuberculosis Day
March 24th (Observed)
Family Medicine Page 2
Getting to Know Your Team—Gold/Green Teams
Kudos to Kristen Gold- goats. has just learned that she is
schmidt, and Jennifer Fox Sells milk, yogurt, both to be a grandmother. She
for 10 years of Federal fresh and aged cheese takes classical piano les-
service, and Phyllis products to select stores. sons and enjoys singing in
Scheidt for 5 years of ser- Her “Jersey” Plain Yogurt the Saint Martin Choir.
vice, Wahoo!!! and Aged Goat Cheese
won the distinction of being
Gold Team Spotlight named #1 in North Amer-
Dr Sandra Kwan was em- ica. She loves taking care
ployed by Skagit Valley of the Madigan patient
Medical Centre prior to population, especially the
coming to Madigan in soldiers and as a side note
2009. She has 14 years is a wonderful cook.
experience as a physician.
Some fun facts about Dr Vicki Johnson, LPN, has
Go Team Go!
Kwan include: She owns 34 years experience as a
and operates a farm that LPN. Three of which are
produces milk products at Madigan. Fun facts
from both dairy cows and about Vicki include: She
Pictured left to right:
Phyllis, Vern, Charlene,
Look for Kristen, Jennifer, Kelsy,
Stephanie, Ken, Rose,
your Larry, Donna
Team. Getting to Know Your Team—Blue Team
Mrs. Floeting has worked canning are some of her Zumba, Snow tubing, and
at Madigan, Family Medi- favorite hobbies. hiking.
cine Blue Team Clinic for She has worked with Mrs
18 months. She comes to Mrs. Hanneken has Floeting for the last 18
us from a Family Medicine worked at Madigan, Family months. They are a great
Clinic in Sequim, WA. She Medicine Blue Team Clinic team.
has been a Physician’s for two years. She is a
Assistant for 23 years. Medical Assistant and
Mrs. Floeting served in the comes to us from a Pediat-
U.S. Navy for 4 years and ric clinic in Puyallup. She
was a Petty Officer 2nd has three children and
Class Hospital Corpsman. likes
Baseball, gardening and
Pictured left to right:
Terry, Victoria, Mr.
Green, Pamela, Teri,
Rhonda, Tara, Russ
Volume 1, Issue 1 Page 3
Tobacco Cessation 7:00 pm- 8:00 pm, Family Medicine OB
classes in Pierce County: St. Joseph Medical Center, patients:
MONDAYS Dining Rooms 1 & 2, Do you have questions
6:00 pm - 7:00 pm, 1717 S. J Street, Tacoma or need to schedule OB
St.Clare Hospital, Class- orientation?
room C, 11315 Bridgeport For More information:
Way S.W., Lakewood Call (253) 968-6512 or
TUESDAYS Tacoma Pierce county Health (253) 968-2637.
5:30 pm - 6:30 pm, St. Department website:
Anthony Hospital, Milgard www.tpchd.org Please leave the
Medical Pavilion, 11567 following information in
Canterwood Blvd. N.W., Nicotine Anonymous meetings: the message:
Gig Harbor www.nicotine-anonymous.org Your full name
THURSDAYS Sponsors Social
6:30 pm - 7:30 pm, Washington State Quit line: Security number
St. Francis Hospital, Ex- 1-800-QUIT-NOW, Contact phone number
ecutive Dining Room, www.quitline.com and a brief message.
34515 9th Avenue S., Fed-
Healthy Tips and Patient Self-Care
Everyone gets a cold from fluids to stay hydrated. Hot your throat (postnasal drip),
time to time. The average water, herbal tea, or gargle with warm water.
child has six colds a year; chicken soup will help re-
“Get plenty of
adults have fewer. Lots of lieve a stuffy nose and WHEN TO CALL A
different viruses cause head. Take Acetamino- DOCTOR rest and slow
colds, but the symptoms phen (Tylenol), Aspirin, or You have trouble breathing. down just a
are usually the same. Ibuprofen (Advil or Motrin) You have a fever. You have
little from your
Runny Nose and sneezing, to relieve aches. Do not shortness of breath, or it
Red eyes, Sore throat and give Aspirin to anyone gets worse. You cough up usual routine.”
cough, Headaches and younger than 20. Use a yellow, green, or bloody
body aches. humidifier in your bedroom mucus from your lungs and
HOME TREATMENT and take hot showers to have a fever. Mucus from
Get extra rest. Slow down relieve a stuffy nose or your nose is thick (like pus)
just a little from your usual head. If you have streaks or bloody.
routine. Drink plenty of of mucus in the back of
Peach Float by Mayo Clinic Directions Nutritional Analysis: (per
staff In a small bowl, mash the serving)
Serves 4 peaches with a fork. Divide
Ingredients the mashed peaches into 4 Serving size: 1 peach
1 can (15 ounces) glasses (12 ounces each). float
peaches, drained, Add to each glass 2 table-
*Calories 269 *Sodium
except for 1/2 cup spoons of the peach juice and
177mg *Protein 5g * Fiber
juice 1 cup ice milk. Pour 1 cup
1g *Carbohydrates 48g
4 cups vanilla ice milk soda or seltzer into the
*Potassium 421mg *Fat 7g Enjoy fresh fruit
32 ounces club soda or glasses. Top each drink with
*Calcium 194mg when in season
seltzer water 2 tablespoons whipped top-
*Saturated fat 5g
1/2 cup reduced-fat ping and a dusting of nutmeg.
* Cholesterol 18mg
whipped topping Serve immediately.
Ground nutmeg, to taste
Volume 1, Issue 1 Page 4
to know what matters most April’s newsletter will list
to you. the Bird Homes with Pro-
Starting mid April, your Gold: Ibis
Medical Homes Clinics will Stay informed and healthy! Goldfinch
be identified by names of Lesa Tweet RN BSN
Birds. They are named Green: Falcon
Welcome to similar to the color of your Eagles
PATIENT CENTERED team to help you remem-
Army Medical Home ber what home you belong
to. If you cannot make an Doves
appointment with your Pro-
We are building a home for Red: Robins
vider then we want you to
you in which you are of- Cardinals
make an appointment with
fered your own personal
someone on your ‘home
healthcare team, centered Blue: Jays
“bird” team’ so we can bet-
on you, the patient.
ter coordinate your care Herons
with those who are getting “Centered on You,
You are an active member
to know you. the Patient.”
of the team, and we want
Staff Birthday and Years in Service Dates
MARCH BIRTHDAYS Angela 24th Jennifer
Stephanie 6TH Phyllis
Dr Mealer 10TH March Service
Dr Campbell 16th
Dr Porter 23rd
Dr Wooden 12th
Dr Layton 29th
Care With Compassion - Staff Kudos
The following personnel The following received The following person re-
received service pins on 10 their Five Year Service ceived a Customer Service
Mar. 2011 Certificates on 10 Mar. Award on 10 Mar. 2011.
Wood, Melanie PA-C, 20 Hanneken, Bambi CNA,
year pin, Brosier, Gary PA- Dewell, Diana NP, Pankey, Blue Team
C, 15 year pin, Vila, Elena Stephanie LPN, Floeting, Great Job and
LPN 15 year pin, Fox, Maureen PA-C, Scheidt, Denison, Katherine and congratulations
Jennifer LPN 10 year pin, Phyllis LPN 5 year award. Undziakiewicz, Kenya suc- to all on their
Goldschmidt, Kristen LPN cessfully passed their RN achievements!
10 year pin State Board Examinations!
Family Medicine Page 5
Tdap Vaccine: The importance of being covered.
The reasons that we vacci- contact with an infant Some resources of infor-
nate against tetanus are to whose age is less than 12 mation are the CDC either
protect against lock jaw, months of age. This can online or over the phone
diphtheria and whooping include our older genera-
cough. Lockjaw can cre- tion over 65 years of age,
ate painful muscle spasms when indicated by a pro- or 1-800-CDC-INFO (232-
that can occur all over the vider to be of more benefit 4636) and the Immuniza-
body. Diphtheria causes a than harm to the patient. tion Action Coalition at
thick covering at the back With Whooping cough be- www.immunize.org.
of the throat. Whooping coming more prevalent in
It’s Cool cough produces severe the community our need
to Be coughing spells, vomiting for protection with Tdap is
and disturbed sleep. increasing.
Everyone over the age of Haven’t yet had your
ten should be vaccinated Tdap? On your next visit
with one dose of Tdap in ask for one.
their lifetime, especially
those who will be in close
How to Section
MEDICATION RENEWAL on your voice mail or with have less than a 5 day
PROCESS: a family member without supply of medication.
CALL 253 968 0770 at your permission, if you
least 2 weeks prior to wish us to do so please REMEMBER THIS DOES
needing your medication state that in the message. NOT GUARANTEE THAT
A MEDICATION WILL BE
SELECT THE CORRECT PLEASE READ: In an ef-
OPTION. LEAVE A MES- REFILLED!
fort to accommodate medi-
SAGE WITH THE FOL- cation refills, without inter-
LOWING INFORMATION: If there are any problems
fering with scheduled clinic or questions a nurse or
Your Name, Your sponsors appointments, refill re- provider will contact you at
Social Security Number, quests will be processed the number you leave in
Name of your Provider, the within 5 working days. the message.
name/names of the medi- Please go to Madigan
cation(s) you need refilled, main pharmacy to pick up
a telephone number where you complimentary 7 day
you can be reached.
maintenance refill if you
Remember that we cannot
leave a detailed message
One of our efforts in patient centered medical home imple-
mentation is to invest time at the beginning of your visit en-
suring all our information on your care is complete and com-
prehensive. You may notice that you will be spending more
time with your nurse at the beginning of your visit. Do not
worry that this will decrease your time with your provider, it
Department of Family Medicine will not. It is carved out especially to take better care of you!
9040 Jackson Avenue
Please continue to arrive 15 minutes early for your appoint-
ment so you can verify your medication list and fill out some
additional medical history information.
Tacoma, WA 98431
Hillary Arnold, DO
Chief, Family Medicine Clinic
Phone: 253-968-0770 Madigan Healthcare System
Care With Compassion
Frequently Asked Questions
explaining the changes Nursing Walk-In hours:
Did you know you can that have been made to 8:00am to 11: 30am and
change your provider if the Patient's provider/ 1:00pm to 3:30pm, Mon-
you want to? clinic. day-Wednesday and Fri-
All required forms are days.
Here's how: All provider located at the Admin Thursdays Walk-In hours
and clinic change re- front desk. are from 9:00am to 11:30
quests must be adminis- am and 1:00pm to
tered through the DFM Nursing Walk-Ins are 3:30pm.
Administration office front limited to the following:
desk at Madigan. If a TELEPHONE MESSAGE
patient wishes to change Pregnancy testing LINE: (253) 968-0770
clinics they must come to Throat cultures
DFM administration and Suture Removal Madigan Pharmacy Refill
fill out a request form. B/P Checks Line, please call (253)
All requests are proc- Repeat Injectable Medi-
essed in a 4-6 week pe- cations (Vit. B 12, Estra- If you need to schedule or
riod (Tri-West), if a re- diol, Testosterone) cancel an appointment
quest has been granted, RhoGam Injections call 1-800-404-4506.
a letter will be sent