The TUSC Remote DBA Team by jizhen1947


                     T h e T U S C R e m o t e D B A Te a m


                       Providing Oracle support since 1988
                            2500 Client Engagements
                          Over 100 Remote DBA Clients
                   Over 1000 Oracle Databases Managed Daily
              Min. 8 years, Avg. 15 Years Experience as Oracle DBA

Daily Responsibilities Include:
   • 24x7x365 Monitoring and Emergency                         •   Oracle Upgrades
     Response                                                  •   Oracle Mentoring and Training
   • Daily Oracle Maintenance                                  •   Oracle Help Desk
   • Oracle Performance Tuning                                 •   Peak Workload Relief
   • TAR Management                                            •   O/S Monitoring / Administration
   • Oracle Patching                                           •   Architecture System Sizing
   • Oracle Cloning                                            •   Industry Standards Application
   • Oracle E-Business Functional Support                      •   Disaster Recovery Planning and Testing


Oracle Experience                                           Compliance
   •   Oracle Enterprise Manager                               •   Sarbanes-Oxley
   •   RMAN                                                    •   HIPPA
   •   SQL Loader                                              •   Six Sigma
   •   Advanced Replication/Streams                            •   SAS 70
   •   Oracle Fail Safe (OFS)
   •   DataGuard                                            Third Party Software
   •   PRO-C                                                   •   Enterprise Manager
   •   RAC Clusters                                                 (Tivoli, Unicenter, Openview, …)
   •   Oracle 7.x, 8i, 9i, 10g, Oracle RDB                     •   Database Design
                                                                    (Oracle Designer, ERwin, Rational Rose, …)
Languages Experience                                           •   Clustering Technology
   •   UNIX Scripting Languages                                     (Veritas, SUN, OCFS, HP, …)
       (perl, korn, C-Shell, ...)                              •   Media Managers
   •   SQL and PL-SQL                                               (Veritas Netbackup, Legato Networker, HP
   •   HTML, XML, PHP                                               Data Protector, BMC SQL Backtrack, …)
                                                               •   Storage Management
Operating Systems                                                   (EMC, SUN, Hitachi, NetApp, …)
   •   UNIX (AIX, Solaris, HP-UX, HP TRU64, ...)               •   Replication Software
   •   LINUX (Red Hat, SuSE, …)                                     (Quest Shareplex, Oracle Dataguard, …)
   •   Windows (NT, 2000, XP)                                  •   Reporting Software
   •   VMS                                                          (Noetix, Discoverer, Business Objects, …)

Application Servers                                         A Sample of Applications
   •   Oracle Application Server                               •   Agilent/ChemStore   •   Mactive
   •   IBM WebSphere                                           •   Amisys              •   McKesson
   •   BEA Weblogic                                            •   Banner SCT          •   OCS
   •   JBoss                                                   •   Cerner              •   Oracle E-Business Suite
                                                               •   Clarify             •   Paybase
Certifications                                                 •   Clarus              •   Peoplesoft/JD Edwards
   •   OCP and Oracle Master Certified                         •   GEMS                •   SAP
                                                               •   Globetek            •   SAS
                                                               •   Lawson              •   Siebel
                                                               •   LIMS                •   Custom In-House Applications

                                                                     Resume – The TUSC Remote DBA Team

    •                                             •   Publications International
    •   Barrick Gold                                          •   Roman Inc.
    •   Bemis Manufacturing Co.                               •   Risk Sciences Group
    •   Caterpillar                                           •   St. Paul Pioneer Press
    •   Delaware Division of Revenue                          •   Sentara Healthcare
    •   Encad (Div. of Kodak)                                 •   Silliker Laboratories
    •   First Health                                          •   Success Factors
    •                                               •   Tacit Software
    •   In Touch Ministries                                   •   Temple University Health System
    •   InPhonic                                              •   University of South Florida
    •   iStructure                                            •   USG Corp.
    •   Jernberg Industries                                   •   UTi Integrated Logistics
    •   Kaiser Aluminum                                       •   University of Pennsylvania
    •   Manatron Inc.                                         •   Village of Northbrook, IL
    •   Marketworks                                           •   WL Gore
    •   Morton Grove Pharmaceuticals                          •   Wycliffe Bible Translators Inc.
    •   Newmont Mining                                        •   Xspedius Communications
    •   Northern Trust                                        •   and more…

“We benefit from our TUSC DBA’s experience with countless other systems. [Through a web portal, which
includes system reports and documentation on all work performed] We know that our systems are being
maintained. The expertise and depth of TUSC allows us to focus on strategic projects, not system
maintenance, knowledge gaps and turnover.”                  Manager of Database Administration – IFF

 “It took TUSC less than two days to resolve an issue that Oracle support had been working on for weeks
[Silliker has relied on TUSC for Oracle support and monitoring ever since]. We are realizing a 39 percent
reduction in Oracle support staff costs by using Managed Services. With TUSC, our system uptime
percentage is higher than ever, Oracle expertise is on tap and we are saving money in the meantime.”
                                                                  VP of Information Technology – Silliker

 “Database administration is not in our skill set and maintaining a full-time DBA is cost-prohibitive, so we
decided to utilize TUSC Managed Services. TUSC is the authority on Oracle. It is comforting to know that
you are watching our systems.”                         Manager of Technology – Hammacher Schlemmer

 “Partnering with TUSC Remote DBA provides continuous and direct access to the world’s leading
authorities on Oracle technology. The level of expertise and continuous collaborative support that we
receive from TUSC could not be achieved by hiring or consulting with one or two senior-level Oracle
DBAs.”                                                         Director of Technical Services – Manatron

 “We had a full-time consultant from another firm providing database administration and wanted a more
cost-effective solution. TUSC has seen about every kind of database issue and I cannot think of any other
way to bring that level of expertise into our organization. Managed Services is the guardian who never
sleeps and makes sure our system is up and well-tuned, 24 hours a day.”
                                                                          VP of Technology – Roman Inc.

 “We couldn’t spend enough to get the experience and expertise that TUSC provides. It is fantastic to
have an expert DBA always on call monitoring our systems, warning us of potential problems and
responding to problems that happen.”                      VP of Technology– IPC The Hospitalist Company

                           Inquiries to:
               • Phone (630) 960-2909

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