NEGOTIATIONS
Document Sample


NEGOTIATIONS
Women in NAAAP! (WIN!)
Conference
Presented by Kim M. Tran
June 4, 2011
Negotiations: Why does it matter?
Men are four times more likely
than women to ask for a salary
raise.
-- Recent NPR Story
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Negotiations: Why does it matter?
Men (still) make more than women
for same job.
– The U.S. Bureau of labor Statistics states in a July 2009 report
“In 2008, women who were full-time wage and salary workers had
median weekly earnings of $638, or about 80 percent of the $798
median for their male counterparts."
http://www.bls.gov/cps/cpswom2008.pdf
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Negotiations: Why does it matter?
Women leave $1M and $1.5M on
the table in lost earnings.
-- Linda Babcock, Economist, Carnegie Mellon
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Perception Matters
Women asking for the same
raise as men were perceived as
aggressive
-- Video survey conducted by Carnegie Mellon
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Perception Matters
Psychological
Business
Academic
Theoretical
Today’s Focus -- Professional Experience
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Background
Employment law attorney
– Negotiated contracts, settlements
– Participated in lots of mediations
– Litigated hundreds of cases
Human Resources Manager
– Investigate claims of discrimination, misconduct
Pro Tem Judge
– Preside over small claims court matters
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Toughest Negotiations
Becoming a shareholder – one of the first
Vietnamese American woman in Seattle
Multi-million dollar settlement in
discrimination lawsuit
Client paying out-of-pocket – Business faced
bankruptcy depending on litigation outcome
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Types of negotiations
Personal life
– Buying a house
– Used car purchase
– Craigslist purchase
Work
– Negotiating your own salary, raise, etc.
– Difficult boss or co-worker
– Negotiating a contract for your employer or
company
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What does negotiations mean?
Resolve conflict
Advance your goals
– Higher salary
– Work conditions
– Close a deal
Advance your company’s goals
Advance your client’s goals
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Tips for Personal & Professional
Negotiations
One – Identify Deal-Breakers (Yours and Theirs)
Two – Understand Bargaining Position
Three – Find Comparators
Four – Listen
Five – Memorialize It!
Six – Practice
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One: Deal-breakers & Giveaways
Identify what you want out of the transaction
– New job: consider salary + bonuses, other perks
Identify your giveaways- make those appear
to be your deal-breakers
Recognize your value
Be prepared to walk away
– When you say you have given your “final and
best”
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One: Deal-breakers & Giveaways
Identify what THEY want out of the
transaction
– They may be just as eager to close a transaction
– Your boss wants you to stay
Present alternatives
Consider long-term consequences of short-
term concessions
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Two: Understand the Relative
Bargaining Positions
You: independent, small business
Them: Big multi-national corporation
Bargaining position: Depends on the
transaction – do not be intimidated
Do not assume that they have a lot of other
choices
Do not rush to concede your rate
– Can always under-promise & over deliver
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Two: Understand the Relative
Bargaining Positions
Are you speaking to the final decision-
maker?
Do you have the authority to accept changes
to the agreement?
Be careful about negotiating for a future
relationship.
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Three: Find Comparators
In general
– Your comparators must be realistic – written
documents are persuasive
– Due diligence on the other side
Salary or Contract Negotiations
– Build your network so that you know what other
professionals charge/make
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Three: Find Comparators
Buying a home
– How much are other homes on the block?
– How are the other homes the same or different?
Business deal
– Use experts!
Craigslist transaction
– Can you find the same item on CL or Ebay or
Amazon
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Four: Listen
Repeat and parrot their position
Listen to what the other side says they want
Listen to what your boss/company really
wants out of the deal
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Four: Listen
Ask open-ended questions instead of cross
examining
What are the hurdles?
– The other side has a demanding boss
– The other side can negotiate quantity, but not
price
Problem solve and brainstorm alternatives
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Five: Memorialize it!
Key Contents:
– Date
– Amount
– Description
– Signatures of all parties
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Five: Memorialize it!
– Example: On June 4,2011, I, K. Tran, agreed to
purchase the King Size Oak Bed Frame, from J.
Nguyen, in the amount of one-thousand dollars
($1,000) to be paid in cash on or before June 7,
2011.
Signed ___________ on date _________
Signed ___________ on date _________
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Five: Memorialize it!
Memorandum of Understanding
Employment Contract
Email Confirmation
Scribble on Receipt
Contract
READ: Strikethrough, cross-out & correct
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Six: Practice
Find a colleague and make your pitch
Use your professional network
Craigslist transaction = opportunity to
practice
– Bargain, Bargain, Bargain
Script out the first few phrases:
– Is this salary firm or is there flexibility?
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Negotiations
The money belongs in your pocket,
not left on the table.
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