SRB6 PREPARING FOR CHANGE

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SRB6 PREPARING FOR CHANGE Powered By Docstoc
					                                                                       Supported by the Government’s
                                                                       Single Regeneration Budget




                                              (SRB6)
                              (Accountable Body: Newcastle City Council)
                                   STANDARD APPRAISAL FORM

                                             YEAR                 2004/5

1.      Project Number:
2.      Project Title:                                       USE IT @ Lemington Resource Centre
3.      Project Officer:                                     Helen Bridges
        Organisation:                                        Newcastle City Council
        Address:                                             Community Facilities
                                                             3rd Floor, Allendale Road,
                                                             Newcastle upon Tyne
        Post Code:                                           NE6 2SZ
        Telephone No/Ext:                                    (0191) 278 3328 (x23328)
        Fax No:
        E-mail Address:                                      helen.bridges@newcastle .gov.uk
4.      City Council Contact Officer/                        Lynne Hall
        Departmental Co-ordinator:                           Virtual Newcastle Co-ordinator
        Address:                                             8th Floor, Civic Centre, NE1
        Telephone No/Ext:                                    (0191) 2778994
        E-mail Address:                                      lynne.hall@newcastle.gov.uk
        SRB6 Project Manager:                                Alison Robinson
5.      Project Location (including map if                   Lemington Resource Centre
        appropriate):                                        Tyneview
                                                             Lemington
                                                             Newcastle upon Tyne
                                                             NE15 3DE

On behalf of the project, I declare that the details in this appraisal are accurate
(to the best of my knowledge), and will endeavour to abide by all conditions.

Signed __________________________ Date _______________ Position __________________
       (On behalf of Project)

Signed __________________________ Date _______________ Position ___________________
       (On behalf of Directorate)

Signed __________________________ Date _______________ Position ___________________
       (On behalf of Partnership)

Signed _______________________________________________________ Date ____________
         (Partnership Accountant)
I agree that the scheme can be completed and the budget defrayed within the timescale shown in this
appraisal.

This Project Appraisal was quality checked by:
Signature _____________________________________________________ Date ____________

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   6.      Strategic Objective:

           To respond to the need for increased access to ICT by creating new and accessible ICT
           based learning opportunities for disadvantaged communities in the outer-west area of
           Newcastle upon Tyne in order to reduce social exclusion and enhance the education, skills
           and employment prospects of local people. To provide on-line facilities and learning support
           to enable all sections of the local community to participate in the technological developments
           affecting their lives including the e-government agenda – to bridge the digital divide.

   7.      Operational Objectives:

              To provide accessible, high quality and multi-functional ICT facilities in the newly built
               Lemington Resource Centre.
              To enable local people who have not had the opportunity to gain skills in ICT to develop
               those skills in a friendly and familiar setting.
              To provide flexible first step and more structured and accredited learning opportunities
               which increase self confidence and demonstrate the value of ICT as it can be practically
               applied in order to bring lasting benefits to both individuals and the local community.
              To develop skills of local residents to enable them to assume responsibility for the
               organisation and delivery of ICT in the future.
              To ensure that ICT becomes an integral part of the services provided at Lemington
               Resource Centre with a view to ensuring the sustainability of this strategic community
               facility.

   8.      Project Description: (including background; purposes and activities; justification of
           need; methods of implementation; management and control systems; and track
           record of organisation).

           Background:
           The local community have worked together to raise the capital to improve their community
           resource and create opportunities to benefit the community as a whole. The resulting
           Lemington Resource Centre is a new-build, multi-purpose community resource centre on a
           cleared brownfield site on Tyne View within Lemington Village and includes an informal
           outdoor playing field and car parking area. The accommodation is on two floors and
           comprises a multi-purpose community hall, activity rooms, a gymnasium, a youth activities
           wing (which received funding from SRB6), a healthy living centre, a crèche and a community
           café on the ground floor. The upper floor will house a cyber café, computer training suite,
           offices for service providers, a training/seminar room and general purpose meeting rooms.
           The Lemington Resource Centre has been designated as a Children’s Centre in partnership
           with Lemington Riverside Primary School and The Places for Children non-profit making
           organisation which is part of the Places for People organisation. The Centre will provide a
           range of family health and education related services in the area. The inclusion of ICT
           facilities as an integral part of the provision will be vital to its capacity to deliver a broad
           range of services, as it will enable locally delivered training to take place. The centre will
           make efficient use of existing equipment by upgrading its existing machines and using
           eighteen machines made available from the Women’s Training Centre.
           The support of Virtual Newcastle will ensure the establishment of ICT facilities within the
           Centre to enable it to realise its potential as a focal point for sustainable future service
           provision. Accessible ICT facilities will form an integral part of the new services, immediately
           extending the scope for communication and learning in the community. To support this
           development the Centre will employ an ICT Development Worker to manage the planning,
           promotion and delivery of the services and to develop and manage the systems necessary to
           ensure the efficient implementation of this initiative.



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           The proximity of the Newburn Riverside development creates an opportunity to deliver
           customised vocational training packages to local people. Workfinder and Action for Jobs will
           play a key role in delivering this provision, and will be partners within the centre, developing
           training packages including ICT skills to enable local people to improve their employment
           prospects and take advantage of employment opportunities becoming available in Newcastle
           and the surrounding area.
           Lemington Resource Centre is managed by Lemington Community Association, a registered
           charity. The Primary Care Trust is entering into a sub-lease for the Healthy Living Centre and
           Service Level Agreements will be put in place with other organisations who occupy space
           within the building. A range of services relating to health, education, young people and
           economic development will be made available to the local community.

           The Community Association currently receives grant-aid of £15,000 from Neighbourhood
           Services which contributes towards the general running costs of the facility.
           Purpose and Activities
           Virtual Newcastle will support the development of Use IT facilities @ Lemington Centre. The
           centre will provide access to broadband ICT facilities comprising an open public access
           Cyber Café using twelve upgraded existing computers and other hardware currently owned
           by the Community Association. Use of the internet will be carefully monitored, Cyber Patrol –
           a software system for controlling access, will be installed and all users will be asked to sign
           an Acceptable Use Policy to agree to make responsible use of the internet. A charge of £1
           for 30 minutes access to the cyber café will be made, which is minimal charge and will
           generate some revenue for the centre, as well as promote a sense of value for the service.
           The cyber café will be booked for 30-minute slots at a time. A new ICT suite will be opened
           in a training room with fifteen terminals, an interactive white board and a projector. Two
           computers will also be situated in the reception area of the Centre to provide quick access to
           the internet and e-mails. This differs from the cyber café as this will allow brief access to
           users to the internet for the purpose of picking up or sending e-mails or to get information
           from the internet.
           Funding will also be used to employ an ICT Development Worker for one year from April
           2005 to set up and develop the facilities and systems needed to support the centre. The staff
           will promote the opportunities available at the Centre to all sections of the community using
           the quarterly newsletter which the Centre produces, through local press, leaflets, posters and
           displays. The Development Worker will create tailored sessions appropriate to particular
           interest groups, provide individual support to new learners and ongoing support to regular
           participants, liaise with external providers and key partners, and monitor and evaluate the
           progress of the project on a regular basis. The staff will run informal sessions and Newcastle
           College and All Saints college will support more structured Adult Learning classes at the
           Centre. The opening hours of the Centre will be extended to daily hours of 9am to 10pm
           during five week days and a half day on Saturday to allow maximum use by local people.
           This will be staffed by the ICT staff and volunteers from the Community Association.
           The existing pattern of community involvement will be applied to the ICT facility, this takes
           the form of a group of community activist being responsible for the management of the
           centre and enables local residents continue to contribute at all levels to the running of the
           facility. As the ICT project develops local people will be encouraged and supported with
           suitable training to become directly involved on a voluntary basis in the planning, delivery
           and management of the ICT service. The ICT staff will ensure that learners are welcomed
           and invited to become involved in the running of the facility and, if they are interested, to take
           training to enable them to take other roles such as teaching in the project.




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           These greatly improved facilities will enable the Centre to offer a wide range of ICT based
           learning opportunities from first step provision, designed to break down the barriers which
           prevent many people from using ICT to regular classes, to build further confidence and to
           encourage learners to progress on to further education, training or employment. Activities will
           range from office skills to digital photography and on-line learning.
           The Community Association is moving into a new scale of enterprise as it develops the
           Resource Centre and income generation is becoming a crucial consideration in service
           development. Self sufficiency will be achieved by hiring the facility for community and small
           business use and by attracting sponsorship, and corporate membership from local
           companies including those newly located in Newburn Riverside. It is on these terms that
           service provision including the fully equipped fitness suite and ICT services will be
           developed. The funding requested within this application would ensure the ICT services are
           developed in a way which makes them a financially viable component of the Lemington
           Centre. This will be done in collaboration with key service providers and partner agencies
           building on the foundations of proven achievements. For example 150 people made use of
           the computer suite in the previous premises between October 2003 and September 2004
           and 80 people achieved qualifications ranging from Introduction to Computing to the
           European Computer Driving License.

           Justification of Need
           As with other areas of Newcastle a large proportion of people do not have computers in their
           homes and have limited opportunity to gain the skills they need to make use of the
           technology. The need remains high for local ICT facilities which offer a first step access point
           where inexperienced learners have the opportunity to become familiar with new technology
           in a supported learner-centred environment and are encouraged to progress to further
           training, education and employment.

           The former Lemington Community Centre housed ICT equipment which was not fully utilised
           due to a lack of resources and support for development and delivery of the service. The lack
           of designated staff to support the development of the service contributed meant that access
           was relatively limited and was reliant on what Newcastle College could offer. Consequently
           the area has not benefited from sufficient affordable open access ICT provision in community
           venues. The need for additional and improved ICT facilities was expressed in both the Edaw
           consultation carried out in September 2000 (Appendix 1) and the Together We Can Manage
           Survey conducted in 2002 (Appendix 2) in which local people acknowledged the need for
           more accessible and higher quality ICT provision in the area.

           The new level of service including the staffing will create the potential to cater for a wider
           range of needs and to tailor services to particular interest groups. The ICT facility will enable
           local people to communicate with a wide network of service providers, participate actively in
           new levels of e-communication, and develop confidence and vocational skills.

           Methods of Implementation
           The project builds on and further develops the provision offered previously by Lemington
           Community Association but aims to avoid the limitations which have restricted the scope of
           the centre in terms of its delivery of ICT services. The project has been developed in
           consultation with the Community IT Academy (CITA) who have provided advice on
           equipment and networking the system and the intention is to engage them to install and
           maintain the network. (This arrangement is subject to negotiations with Newcastle City
           Council IT Services over a possible contract.)




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           The new building is having a phased opening with the popular fitness suite opening in
           January 2005 when a range of local projects including the Citizens Advice Bureau, Credit
           Union, Toy Library and the Newcastle Literacy Trust moving in along with Newcastle
           Employment Action Team and the Workfinder Service. However the early provision of ICT is
           important to its immediate impact in the area. The twelve existing computers will be
           upgraded using the Virtual Newcastle grant and used in the open access area. The new
           equipment consisting of fifteen computers and an interactive whiteboard will be installed in
           the training room. A broadband internet service will be installed on all the machines.

           One of the immediate priorities for the staff will be to promote the ICT facilities extensively
           using the quarterly newsletter which the Centre produces, through local press, leaflets and
           posters. The ICT Development Worker will also develop the support systems required to
           manage and monitor the ICT facilities including recording participation and learning
           achievements. Existing forms used by equivalent community based training projects will be
           adopted where appropriate – for example the registration forms used for the BELLNET
           community ICT initiative.

           Activities will range from Taster and Drop-In sessions to creative workshops using desk-top
           publishing, digital photography and video equipment and software. The opportunity will be
           provided to develop a web site for the facility which can be managed by staff and volunteers.
           In addition to providing a variety of open access learning opportunities the facilities will
           support the work of all the user groups and organisations within the centre from youth
           projects to health and education initiatives. The emphasis in the more public open area will
           be on introductory level work usually on a one to one basis. However Open College Network
           (OCN) accredited materials will be used to allow learners to have their learning
           achievements recognised. Use of the ICT facilities will be charged at a standard rate of £1
           for 30 minutes use (all inclusive). The use of the internet will be monitored, Cyber Patrol
           software will be installed to control use of the internet and each learner will be required to
           adhere to an Acceptable Use Policy used by the Centre. Drop in facilities will be open when
           the Centre itself is open and a booking system will be put in place to ensure fair access to
           these facilities – although advance booking will be available no individual will be able to
           make block bookings in advance.
           In the training room both informal learning opportunities, accredited and on-line learning
           courses will be made available. The Centre is currently in discussion with Newcastle College
           and All Saints College about extending the accredited ICT training which can be provided by
           the College and which consequently can be funded through the Learning & Skills Council.
           Newcastle College can offer 9-hour Taster units in use of the internet and e-mail, digital
           photography courses as well as the European Computer Driving License (ECDL) and is very
           enthusiastic about working in partnership with the Centre. Initially the existing arrangement
           whereby the College meets the tutor costs and pays a room hire charge will be continued.
           Other training providers including All Saints College will run sessions on similar terms
           enabling the ICT facility to take full advantage of all the externally funded learning
           opportunities available and to achieve its potential to become fully sustainable.
           The employment of one member of staff by the Community Association with line
           management being the responsibility of the Centre Development Worker, will ensure that the
           facilities are well developed, promoted and managed giving inexperienced learners
           substantial support as they start using the equipment and by remaining on hand in future.
           The on-site staff will greatly increase the capacity of the centre to develop its ICT and other
           learning provision.
           The centre will also undertake positive promotional work for the centre in order to attract local
           people and make them aware of the new provision that they can access. This will be done
           via a leaflet drop, posters at local amenities, information in local publications etc.




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           Utilisation of Resources
           The SRB6 grant will contribute towards the staff salary costs for the ICT Development
           Worker. (See Appendix 3 for a job descriptions and person specification). It will also provide
           a grant to purchase a range of capital equipment costing a total of £13,230.
           Management
           The Lemington Community Association has overall management responsibility for the
           project. Members of the Community Association have vast experience in planning and
           delivering services in the local area, including financial management and staff management.
           Lemington Community Association will be responsible for meeting redundancy payments of
           the staff if necessary at the end of the SRB programme.
           The management committee is being supported by staff from the Community Support
           Section of the Neighbourhood Services Directorate to develop their skills and experience in
           the management of a large multi-purpose facility. A full time Neighbourhood Resource
           Centre Development Officer started work in January 2005 and ongoing support will be
           provided by Project Development Officers from the section. The Centre Development Worker
           will have overall responsibility for the planning and delivery of services and work with partner
           agencies in the centre. Training and development will be provided to volunteer staff from the
           centre including working through a Quality Assurance Scheme which encourages ongoing
           performance improvement against standards in all aspects of running a community facility.
           Operational management of the ICT project will be carried out by the ICT Development
           Worker who will be line managed by the Centre Development Worker whose post is funded
           through Neighbourhood Renewal Fund. The ICT project will complete quarterly monitoring
           returns and a mid-term and final project report with details of the progress of the initiative and
           plans for the future for the SRB 6 board.
           Financial Management:
           The Lemington Resource Centre Development Officer will support the ICT Development
           Worker to manage the finances of this project and will ensure that appropriate systems are
           used to record all financial transactions. Regular management (including financial) reports
           will be provided to the Management Committee and to SRB6.
           Track Record of Organisation
           Lemington Community Association was established in July 1976 and has successfully
           managed a range of provision for over twenty five years. Several individual members have
           been involved for that entire period providing the organisation with valuable continuity. The
           Association is well regarded for the quality of work it achieves and the leadership role it plays
           in the local community. The volunteer members of the Association have extensive
           experience in financial and building management and have managed staff successfully on a
           number of occasions. They have a good track record in raising funding from external sources
           including SRB and other packages and of sustaining the programme of activities operating in
           the facilities they manage. They have employed playgroup staff for over three years taking
           responsibility for payroll and operational management.

   9.      Linkage with and impact on other schemes:

           Lemington Resource Centre occupies a central position in the neighbourhood and the
           services being developed will play a strategic role in the future of the area. Close links are in
           place with a range of local projects including PROPS (Positive Response to Overcoming
           Problems of Substance Misuse in the Family), the Toy Library and Story Boxes, with
           voluntary sector organisation including the Newcastle Literacy Trust and the Credit Union
           and with Adult Education providers. The Association is a member of the Together We Can
           Manage Network which works as a cross ward partnership in Lemington and Newburn and of
           NECO (the North East Council of Community Organisations). It is planning to be part of the
           designated Children’s Centre for the areas and will be one of the lead agencies in developing
           new health initiatives in the area.


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           The Lemington Resource Centre will serve as a focal point for local service provision and will
           play a role in the developing Children’s Centre. The Primary Care Trust is occupying one
           wing of the Centre and will provide a range of family health care services. Children and
           Young People’s activities will be provided and the ICT resources will enable the Centre to
           perform a key role in providing community education and vocational training opportunities in
           collaboration with education and training providers. Links to new employment opportunities
           including administration and electronic and other light engineering at the Newburn Riverside
           Development and other initiatives will be developed through the Workfinder who have a base
           at the Lemington Resource Centre.
           The ICT Development Worker will work closely with external adult and community learning
           providers (including Newcastle College and All Saints College) to develop a wide range of
           ICT provision including digital photography, desk top publishing, web design and access to
           the internet and e-mail and to tailor services to suit learners with special needs and interest
           groups within the local community. Lemington ICT staff will attend monthly meetings of the
           Newcastle USE IT Centres funded by SRB 6 benefiting from the chance to share and
           exchange ideas as well as access support and advice.
           The Community IT Academy a not-for-profit ILM project offering training in IT Technical skills
           will be contracted to support the ICT development in Lemington. They will supply and install
           the equipment and provide technical support. (Subject to further negotiations with Newcastle
           City Council IT Services).

   10.     Equal Opportunities considerations:

           The Lemington Centre has been designed and equipped to provide highly accessible
           services including on-site childcare, which can respond to the needs of all sections of the
           local community. The Centre represents a great opportunity to extend and improve
           community service delivery in the area with particular consideration being given to groups
           who have experienced disadvantage. The Centre is fully accessible to people with physical
           disabilities and the ethos of the service is to redress inequalities and to improve the quality of
           life for local people. Partner organisations who will share the Centre including the Primary
           Care Trust are similarly committed to ensuring that health and other services become more
           accessible and accountable to local communities. The Management Committee will
           continually assess the needs of the local community and will respond with special, tailored
           services to meet changing demands.
           The Association has an Equal Opportunities Policy (Appendix 4) which informs its approach
           to the development and delivery of services and to its own management and quality
           assurance standards. It adopts Newcastle City Council’s Recruitment and Selection and
           Employment Policies.

   11.     Community consultation and support:

           In the process of developing the new Lemington Resource Centre - the potential role it has to
           play in the area was a key consideration. A full community consultation and feasibility study
           was conducted by a company called Edaw in September 2000. (Appendix 1). This involved
           carrying out a household survey with 4000 questionnaires in the Lemington ward. A key
           finding of the research was the need for improved ICT facilities which played an important
           part in the previous building. The Primary Care Trust has also transferred its existing service
           into the centre and opened new facilities in response to needs identified in the community.
           A further piece of consultation was carried out in the form of a survey in 2002 by Together
           We Can Manage (Appendix 2), which focused more specifically on the provision of
           community based ICT learning.




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           The local community participated in planning the building in response to the strategic and
           multi-purpose role it is to play. This has helped to ensure that the building
           has the endorsement and support of the local community.

   12.     Opportunities for Private Sector Support:

           An application will be made to SAGE, the Newcastle based IT company for several laptops to
           provide a more mobile resource for use in the centre – staff from partner organisations can
           make use of a laptop on a one to one basis or with small groups in one of the meeting
           rooms. SAGE offer support for capital costs and will be approached to fund the purchase of
           several laptops which would increase the capacity and flexibility of the IT facility. The full time
           Resource Centre Development Worker who started work in January 2005 will take forward
           this option along with the possibility of attracting corporate sponsorship for key aspects of the
           Resource Centre’s work from newly located companies on the Newburn Riverside site.

   13.    Clawback Issues:

   Not applicable




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14.   Monitoring Information
                                                             *
Outputs                                                          KIP    SRB      SRB      SRB      SRB     TOTAL    SRB     TOTAL
                                                                       Year 5   Year 5   Year 5   Year 5    FOR    Year 6    FOR
                                                                        04/5     04/5     04/5     04/5     THE     05/6     ALL
                                                                       Qtr 1     Qtr 2   Qtr 3    Qtr 4    YEAR             YEARS
DoE Core Outputs
1A No. of jobs created                                                                                               1        1
1C No. of people trained obtaining qualifications                                                                    80       80
1D No. of people trained obtaining employment                                                       0        0       20       20
1E No. of training weeks delivered                                                                 35       35      800      835
8A (ii) No. of community groups supported                                                           1        1       6        7
8C No. of individuals employed in voluntary work                                                    3        3       9        12


Other Outputs
16 No. of community based ICT projects                                                              1        1       0        1
17 No. of people accessing ICT provision                                                           50       50      200      250
24 No. of groups accessing ICT provision                                                            2        2       8        10
29 No. of individuals/organisations receiving grants
for IT equipment                                                                                    1        1       0        1
33 No. of volunteer hours                                                                          24       24      960      984
38 No. of voluntary and statutory organisations
working in partnership                                                                              4        4       3        7
41 No. of first time users of IT provision                                                         30       30       60       90
46 No. of websites developed                                                                        0        0       1        1
51 Learning Opportunities                                                                          400      400    25000    25400
59 No. of Broadband/ICT nodes (Tier 3 only)                                                         1        1       0        1
61 No. of times ICT provision accessed                                                             400      400    25000    25400




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Basis on which outputs have been calculated:

1A      The funding for the project includes the creation of 1 job (see Purpose and Activities)
1C      Given the target group is mainly people inexperienced in the use of ICT the focus of the project is to provide introductory level learning
        opportunities. However OCN accredited qualifications will be offered both by the facilities own staff team and by adult education providers and
        a proportion of learners will achieve a range of qualifications at this level. Depending on demand other qualifications such as the ECDL will be
        made available in future.
1D      Access and support from the ICT staff working in collaboration with Workfinder and Adult Education providers will enable 20 people to find
        work
1E      The figure of training weeks delivered is based on the number of hours the computers will be available and an estimated percentage usage
        which will increase over the period. In year 5 the project will mainly consist of the use of 12 machines in the cyber café and at an estimated
        50% usage this will account for 66 training weeks (each training week being 30hours of learning time). This increases in year 6 since the ICT
        facilities will operate to fuller capacity. However some of the outputs achieved by the ICT training have to be assigned as outputs to other
        funding sources including SRB 6 , so only a proportion (53%) of them are being claimed within this appraisal.
8A      Lemington Community Association and six other community organisations will be supported by this project
8C      The funding will support the employment of 12 people in a voluntary capacity – these people will be local to the area and will be supported to
        assume various roles including supporting learners by the ICT staff and will be offered training.
16      One community based ICT project will be developed as a result of this funding
17      An estimated total of 250 individuals will benefit from the ICT provision made available as a result of this funding
24      Other groups within the Resource Centre including Citizen’s advice Bureau and the PCT will make use of the ICT facility with their customers.
29      Lemington Community Association will receive a grant for IT equipment.
33      The figure of 984 hours is calculated on the basis of each volunteer spending an average of 2 hours a week working in the project over the
        period of the project.
38      Primary Care Trust, Citizens Advice Bureau, Kids Club and Sure Start are voluntary organisations working in partnership with the Lemington
        Resource Centre, Play & Youth Service, Community Facilities and Early Years Services are statutory agencies.
41      90 first time users will benefit from this funding – calculated as an average of five first time learners each week for 46 weeks
46      One website will be developed and maintained by learners as part of the project – it will incorporate sections on various user groups in the
        centre.
51      The scale of the ICT facility creates the potential for 25400 learning opportunities to be accessed by individuals.
59      The Centre will be set up as a shared network on a broadband internet service which counts as one ICT node.
61      The ICT facilities will have the capacity to cater for 25400 visits (of an hour each) over the duration of this project.
        The capacity of the centre will be quite large with 12 computers available in the mezzanine area and fifteen in the training suite. This creates
        the potential for a wide range of learners to be accessing the facility. However classes in the training suite will be organised to provided
        regular weekly sessions for groups of learners and numbers will therefore be controlled. Only a proportion of people attending will complete a
        qualification.
        The sessions in the cyber area will be more informal and flexible and learners will potentially be developing skills more gradually over a longer
        period and some individuals may only make occasional use of the facilities. The outputs reflect the range of provision on offer and the nature
        of the take up.

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Monitoring Arrangements to be put in place by implementing organisation:

The ICT Development Worker will ensure that all users complete a registration form which will record not only their personal details but also their level
of IT experience as they start to use the centre. A record of their attendance, activities and achievements will be kept. A booking system will be put in
place. Adult Education providers such as Newcastle will be responsible for monitoring the learners who take part in accredited course they deliver – in
terms of attendance and achievement levels. They will pass this information to the ICT staff for input into the central Resource Centre monitoring
database. Volunteers will be recruited and encouraged and supported to become involved in organising and delivering the sessions and the time they
contribute will be recorded. The Resource Centre will use a purpose designed database provided by Community Facilities Support to record
necessary data and to produce monitoring reports on the project’s progress. SRB 6 QMRs will be completed by the ICT Development Worker
supported by the Resource Development Worker.




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     15.    Milestones
     Date                      KIP     Event
     Year 1 (00/1)



     Year 2 (01/2)



     Year 3 (02/3)



     Year 4 (03/4)



     Year 5 (04/5)

     February 2005                     Existing upgraded IT equipment is installed in the cyber mezzanine
                                       area
     February 2005                     Lemington Resource Centre ICT facilities open to the public
                                       Equipment from Women’s Training Centre is cleaned, installed and
                                       networked in training suite.
     February 2005                     Drop in taster sessions and courses run by Adult Education
                                       providers begin.



     Year 6 (05/6)

     April 2005                        Staff appointed and major promotion exercise is organised.
     August 2005                       Management systems are developed for ICT facilities.
     February 2006                     Progress Report to SRB Board
                                       Final Report to SRB Board

     Comments/Contingencies:




*
    Key Indicator of Performance




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16a. Detailed Breakdown of Project Budget (Total Capital Expenditure)
Itemise main elements below:                                             04/5    05/6   TOTAL
                                                                          £       £       £
Feasibility Study/Initial Design Work
Acquisition of Land
Architects/Surveyors/ Engineers Fees
Planning Fees
Building Regulations Fees

Furniture/Fittings (specify):
Lockable filing cabinet (2@£99)                                          198             198
Computer operator chairs: (16 @ £69)                                    1,104           1,104

Equipment (specify):
Network server                                                          1,632           1,631
Network equipment, software & installation                              1,445           1,445
Software
Publisher 15 @ £165.33                                                  2,480           2,480
Adobe Photoshop Premier Elements 15 @ £133                              1,995           1,995
Mavis Beacon – Teach Yourself Typing 5 @ £22                             110             110
Encarta 4 @ £60                                                          240             240
Dreamweaver 1 @ £118.33                                                  118             118
Presentation equipment
Smartboard 540 traveller + HP VP6111 Projector (SVGA 1500 lumens)        1,628          1,628
Floor stand for Smart board 540                                           347            347
Screen: DRH Lite Screen 152 com x 114 cm                                  138            138
Tripod TCI 150 x 150 cm                                                   145            145
Delivery by courier                                                       57              57
Amplifier                                                                 157            157
Wall mounted speakers (pair)                                              195            195
HP3745 Deskjet Colour Printer (2@£58.79)                                  118            118
HP Laserjet 1012 (2@£177.72)                                              355            355
Cannon 3200F Scanner ( 2@£77.68)                                          155            155
Olympus C160 Digital Camera                                               123            123
Sony DCR-HC30ES Digital Camcorder                                         450            450
Tripod                                                                    40              40
TOTAL                                                                   13,230          13,230

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16b. Detailed Breakdown of Project Budget (SRB Capital Expenditure)
Itemise main elements below:                                           04/5    05/6   TOTAL
                                                                        £       £       £
Feasibility Study/Initial Design Work
Acquisition of Land
Architects/Surveyors/ Engineers Fees
Planning Fees
Building Regulations Fees

Furniture/Fittings (specify):
Lockable filing cabinet (2@£99)                                        198             198
Computer operator chairs: (16 @ £69)                                  1,104           1,104

Equipment (specify): see attached quote from CITA
Network server                                                        1,632           1,632
Network equipment & software installation                             1,445           1,445
Software
Publisher 15 @ £165.33                                                2,480           2,480
Adobe Photoshop Premier Elements 15@ £133                             1,995           1,995
Mavis Beacon Teach Yourself Typing 5 @ £22                             110             110
Encarta 4 @ £60                                                        240             240
Dreamweaver 1 @ £118.33                                                118             118
Presentation equipment
Smartboard 540 traveller + HP VP6111 Projector (SVGA 1500 lumens)     1,628           1,628
Floor stand for Smart board 540                                        347             347
Screen: DRH Lite Screen (pull up) 152 com x 114 cm                     138             138
Tripod TCI 150 x 150 cm                                                145             145
Delivery via courier                                                    57              57
Amplifier                                                              157             157
Wall mounted speakers (pair)                                           195             195
HP3745 Deskjet Colour Printer (2@£58.79)                               118             115
HP Laserjet 1012 (2 x £177.22)                                         355             355
Cannon 3200F Scanner (2@£77.68)                                        155             155
Olympus C160 Digital Camera                                            123             123
Sony DCR-HC30ES Digital Camcorder                                      450             450
Tripod                                                                  40              40
TOTAL                                                                 13,230          13,230

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16c. Detailed Breakdown of Project Budget (Total Revenue Expenditure)
Itemise main elements below:                                        04/5    05/6    TOTAL
                                                                      £      £        £
Employee Related:
Salaries/Wages (analysed in Table 16e)                                     24,116   24,116
Other Employee Related:
Web site development costs: Estimated at an hourly rate of £20ph    200    1,000    1,200


Supplies and Services:
Cleaning and transport of PCs from WTC to Lemington Resource        880              880
Crèche                                                              700    3,500    4,200
Consumables (Ink and Paper)                                         700    1,750    2,450
Upgrading of 12 existing computers (12@£115)                       1,380            1,380
Connectivity:
BT Broadband Network 2000 internet package (inc. activation &
router)                                                              70               70
Monthly payment (14 months starting Feb 2005 @ £100 pm)             200    1,200    1,400
Other (specify):
Technical support (14 months @ £200 pm)                             400    2,400    2,800
Insurance                                                           750    1,750    2,500
Promotion                                                           600    1,250    1,850
Training of volunteers                                              100    1,000    1,100
Recruitment costs                                                  1,000            1,000


TOTAL NET EXPENDITURE                                              6,980   37,966   44,946




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16d. Detailed Breakdown of Project Budget (SRB Revenue Expenditure)
Itemise main elements below:                                      04/5     05/6    TOTAL
                                                                    £       £        £
Employee Related:
Salaries/Wages (analysed in Table 16e)                                    24,116   24,116
Other Employee Related
Web site development costs: Estimated at an hourly rate of £20ph   200     800     1,000


Supplies and Services:
Cleaning and transport of PCs from WTC to Lemington Resource      880               880
Child care provision (3 hrs per week @ £10 ph per worker)          600    2,400    3,000
Consumables (Ink and Paper)                                        450    1,200    1,650
Upgrading of 12 existing computers (12@£115)                      1,380            1,380
Connectivity:
BT Broadband Network 2000 internet package (inc. activation &
router)                                                            70                70
Monthly payment (14 months starting Feb 2005 @ £100 pm)           200     1,200    1,400
Other (specify):
Technical support (14 months @ £200 pm)                           400     2,400    2,800
Insurance                                                         750     1,000    1,750
Promotion                                                         300      500      800
Training for local volunteers                                              600      600
Recruitment costs                                                 1,000            1,000
TOTAL NET EXPENDITURE                                             6,230   34,216   40,446




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16e.    Analysis of Staff Costs
                                                                  04/5    05/6    TOTAL
                                                                   £       £        £
JOB: IT Development Worker
GRADE: Scale 6
FT/PT: FT
START: April 2005
FINISH: March 2006
SALARY:                                                                  20,304   20,304
ONCOST (NI/SUPERANN):                                                    3,812    3,812

JOB:
GRADE:
FT/PT:
START:
FINISH:
SALARY:
ONCOST (NI/SUPERANN):

JOB:
GRADE:
FT/PT:
START:
FINISH:
SALARY:
ONCOST (NI/SUPERANN):




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17.     Sources of Funding

                                                 04/5              04/5      04/5       04/5     04/5     05/6    Total
   SRB Funding                                  1st Qtr           2nd Qtr   3rd Qtr   4th Qtr    Total     £        £
                                                   £                 £         £         £         £
   SRB -Capital                                                                       13,230    13,230            13,230
   SRB - Revenue                                                                       6,230     6,230   34,216   40,446
   SRB TOTAL                                                                          19,460    19,460   34,216   53,676

   Other Funding                                 04/5              04/5      04/5      04/5     04/5      05/6    Total
                                                1st Qtr           2nd Qtr   3rd Qtr   4th Qtr   Total      £        £
                                                   £                 £         £         £        £
   City Council Capital
   City Council Revenue
   Other PublicSector:
   ERDF
   ESF
   ONE NorthEast
   Nat. Lottery
   Other Public Bodies (specify):
   Adult Community Education                                                           500       500     2,000    2,500
   Providers


   Private/Voluntary Sector
   (specify):
   Public use of the facilities                                                        250       250     1750     2000



   OTHER FUNDING TOTAL                                                                 750       750     3750     4500

   GRAND TOTAL                                                                        20,210    20,210   37,966   58,176




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18.     Status of Other Funding


Source                          Description       Claim/Bid         Date for    Secured   Unsecured              Other Comments
                                 of Funds         Submitted       Decision on   Funding    Funding
                                                                                                      Including Timetable for Consideration of
                                                    (Y/N)          Claim/Bid       £          £
                                                                                                                   Funding Bids
Newcastle City Council
Other Public Sector                 Adult               Y                                  £2,500
Funds                            Community
                                 Education
                                  Providers
Premises Contribution
Private/Voluntary Sector          Income              N/A                                  £2,000
Funds                            generation


19.     Funding Ratios (where applicable)


Ratio of Total Public Sector (including SRB) to Private Sector Funding
Ratio of SRB Challenge Fund to Private Sector Funding




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20.    Capital Building Projects:
Client Officer


Architect


Initial Estimate


Tender Price


Approved Cost


Agreed Start Date


Proposed Completion Date


Phasing/Timescale




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21.     Option Analysis: defined objectives; options considered; reasons for rejecting these
        and reason this option chosen:

1.      To continue to deliver ICT learning from the previous premises introducing no change.
        These old premises are now closed. OPTION REJECTED

2       To transfer the existing equipment to the new Centre and maintain the level of provision
        at its existing capacity – using five year old machines and providing no internet access
        and no teaching support other than in the form of classes run in conjunction with
        Newcastle College. This service has not met the needs of very inexperienced learners who
        are not ready to participate confidently in this type of learning and has resulted in limited levels
        of participation. The absence of workers to develop the provision has restricted the capacity of
        the organisation to make use of the equipment and to respond to the needs of many potential
        learners. OPTION REJECTED

3       To upgrade the existing twelve computers and limit the ICT facilities to this level of
        provision. This limits the capacity of the new Centre which to fulfil its potential to
        perform as a major ICT Centre in this area of Newcastle. The proposed development
        enables the centre to expand its ICT facilities in order to meet the needs of a more diverse
        range of learners and for ICT to become an active educational tool for other organisations
        occupying the building. This responds to one of the findings in the feasibility study which stated
        that training and ICT facilities would be a key attraction in encouraging more local people to
        make use of a new facility. OPTION REJECTED

4       To upgrade the existing machines and to partially equip the training suite – for example
        not installing fifteen machines or the presentation equipment in the training suite or the
        two machines in the reception area. As with option three this option would limit the new
        Centre which to fulfil its potential to perform as a major ICT Centre in this area of Newcastle.
        OPTION REJECTED

5       To link to Newcastle City Council’s IT network and obtain broadband connectivity and
        technical support from that source rather than installing a separate ADSL line and
        purchasing a internet package and employing the Community IT Academy to install and
        manage the network. This option would be beyond the means of the Community Association
        in the long run since ICT Services are currently charging £534 per machine per year for the
        service they provide. The Community IT Academy has experience of supporting community
        based IT initiatives and in providing training in ICT technical skills to unemployed people are
        bringing other benefits to the community sector. This option is still under consideration pending
        further negotiation with Newcastle City Council IT Services. OPTION REJECTED

6       To build upon and expand the community based ICT provision available in the
        Lemington Resource Centre as identified within this appraisal. The additional resources
        will enable the centre to provide a comprehensive and effective service with broadband
        internet access, and offer a range of supported learning activities from informal first step
        provision to structured accredited courses which respond to the needs of all sections of the
        local community. It will attract new local people into the centre and has the potential for local
        people to become involved in running and managing the project on a voluntary basis.
        RECOMMENDED OPTION




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22.     Risk Assessment: identified risks and strategies for overcoming them:

1.      Low levels of demand - outreach and promotion activities have and will continue to take place
        to ensure local people are informed about the facilities and a range of activities – in some
        instances promotion will be targeted at specific interest groups to attract learners from all
        sections of the community.
2.      High level of demand - a booking system will be created prior to the opening of the ICT
        facility. The booking system will ensure fair access is offered as people will only be allowed to
        book sessions up to two weeks in advance and no block bookings will be allowed unless the
        facility has spare capacity at a particular time. The facilities will be open to specific groups on a
        timetabled approach. Separate sessions will be arranged for older people, for children and
        young people and for other groups as they are identified to ensure that all sections of the
        community are served by the facilities.
3.      Theft of equipment - the Centre benefits from a robust Red Care security system which will
        deter break in and access to the equipment will be supervised or overseen at all times. Where
        possible anchor locks will be attached to items of equipment to prevent theft. The equipment
        will be insured under the Centre’s contents insurance policy.
4.      Staff sickness - The arrangement with several community adult education providers who are
        committed to providing tutors for a number of regular sessions will reduce the impact of staff
        illness should it arise. Local volunteers will be able to oversee open access sessions if
        necessary and several members of the Management Committee have considerable ICT
        knowledge and experience which will provide essential support in the case of illness.
5.      Misuse of internet service – Security software will be installed to control the use of the
        internet and to protect it from external interference. Each learner will be required to sign an
        Acceptable Use Statement undertaking to comply with agreed standards of use and behaviour.
        All Centre staff and particularly those who will be supervising the facilities will be trained to deal
        with problems and any misuse of the facilities will be firmly managed.
6.      Technical problems - The network will be installed and subsequently managed and
        maintained by the Community IT Academy (or City IT depending on negotiations). The IT staff
        will be responsible for the day to day maintenance of the facilities and will report problems
        promptly to CITA in order to avoid any loss of service.
7.      Similar ICT training establishment opens in the area - Lemington Resource Centre is a
        strategic facility and will serve as a focal point for a wide range of community services in the
        area. In planning the development of the Centre existing and planned provision was reviewed
        and the decision to invest in a major new development was justified on the basis of the results
        of this research and in response to the needs identified. Lemington Resource Centre has a
        unique role to play in the area in providing high quality, easily accessible neighbourhood
        services and this is very unlikely to be superseded by alternative facilities.
8.      Sustainability of the service - The quality, scale and range of the service established as a
        result of the resources made available from Preparing for Change will increase its long term
        viability. It is anticipated Newcastle College will continue to provide learning opportunities from
        the Centre which serve as a central IT facility for the area. Further funding will be sought by the
        Community Association to continue to employ staff to develop and deliver the project on site.
        The Centre itself is supported by Newcastle City Council through the Community Facilities
        Support Section and benefits from the commitment this service makes to building viable
        community facilities in partnership with key agencies to provide high quality neighbourhood
        services. The Centre now benefits from a full-time Development Worker who will support the
        Community Association to implement the Development Plan for the Centre in order to ensure
        its future sustainability.
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23.     Value for Money, including unit costs and comparisons with similar work:

                                                            PEOPLE TRAINED
                                                               OBTAINING             TRAINING
                                              UNIT           QUALIFICATIONS          WEEKS
                                             COSTS(£)         (OUTPUTS 1c)         (OUTPUTS 1e)


Lemington Use IT Centre               SRB               80                    835
==============================================================================================
VN2a Tyneside Foyer USE IT Centre     SRB              556                   300

VN2b Westgate College USE IT Centre          SRB                  1191                   833

VN2c Evening Chronicle USE IT Centre         SRB                  1439                 1000

VN2d Chinese ICT Open Learning Centre        SRB                   700                  350

VALUE FOR MONEY EVALUATION
This analysis represents good value in terms of SRB investment. It is anticipated that most of the
students accessing the Use It centre will not have any qualifications. The ICT Development Worker
will encourage local people to access both informal and formal courses- this will help to bring
confidence and new skills into an area of deprivation and thus have a positive impact on the economy
as local people move into employment etc.

The ICT Development Worker will be employed at Scale 6 in line with those working in similar
community IT initiatives such as the East End Community Building Networks where the ICT Project
Worker is employed at Scale 6.

The centre obtained a number of quotations for the capital element of the project, which show that the
equipment that the centre proposes to purchase is value for money.

24.     Forward Plan: Succession or Exit Strategy (including preferred foster organisations and
        funders if appropriate):

The quality, scale and range of the service developed as a result of the resources made available from
Preparing for Change will increase both the immediate capacity and the longer term viability of
Lemington Resource Centre as a whole and will establish it as the central ICT facility for the area. The
involvement of Newcastle College and other training providers serving all sections of the community
will support and enhance the project and contribute to the sustainability of the work.

The ICT facility will be in a strong position to become self sufficient at the end of this project since the
services will be well established as a core part of the centre and the provision of community education
will have expanded as a result of the coordination this project will bring about. ICT will be an integral
part of future business plans for the Lemington Resource Centre and will benefit from the
entrepreneurial approach to its development.

25.     Redundancy: Will staff employed be eligible for redundancy?
        Who will be liable for redundancy payment?

Redundancy payments will be met by Lemington Community Association




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26.     List below any single items of equipment purchased at a value of £2,500 or over:

None

27.     Recommendations, including any conditions:

        Approve an allocation of £53,676 from the SRB Challenge Fund (£13,230 SRB Capital,
        £40,446 SRB Revenue) subject to the following conditions.


        General Conditions:
        (a)   confirmation of all necessary approvals;
        (b)   continuation of the planned level of SRB funding from Central Government;
        (c)   compliance with the SRB grant conditions;
        (d)   production of progress reports as required by the Partnership Board;
        (e)   provision of information required for the production of Quarterly Grant Claims and
              Quarterly Monitoring Report (QMRs) required by the One NorthEast.
        (f)   The appraisal is subject to a quality check

        Conditions Specific to the Project:
        (f)    The centre investigates a wider range of training providers to deliver services
        (g)    Further exploration of the options for installing and maintaining the network with
               Newcastle City Council ICT services.




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28.     Date of Interview             17 January 2005


        Interviewer(s):               Steve Andrew – SRB6 Regeneration Manager
                                      Alison Robinson – SRB6 Assistant Regeneration Manager
                                      Helen Bridges – Project Development Officer
        Interviewee(s):               Sarah Cowling – Lemington Neighbourhood Resource Centre
                                      Development Officer
                                      Lynne Hall – Virtual Newcastle Co-ordinator


29.     Approval Dates:


        Consortium


        City Council


        City Council (Capital Expenditure)


        ONE NorthEast


        Other Agencies



30(a) Is this a block project?                        N


30(b) Is this a gap funded project:                   N

31.     Does the project require annual               N
        appraisal?

32.     Dates expected to report to Partnership:

August 2005
February 2006

33.     Supporting Documents Attached

Appendix 1 – Feasibility Study conducted by Edaw: 2000
Appendix 2 – Survey by Together We Can Manage: 2002
Appendix 3 – Job Description and Person Specification for ICT Project Development Worker
Appendix 4 - Equal Opportunities Policy of Lemington Community Association



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