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2010 SCVEN New Coordinator Training History & Structure SC Virtual Enterprise Network - Philosophy The South Carolina Virtual Enterprise Network is founded on the five fundamental beliefs that- All students can learn Learning should be relevant Students should apply what they learn Students should be encouraged to explore career options Students should understand the world of work SC Virtual Enterprise Network ~What is it? ~ A simulated business Setup and run by students to prepare them for working in a real business environment Students Determine nature of their business Determine products and/or services offered Develop the management structure Engage in the daily operations of running a business Teacher (“consultant”) The Guide on the Side – NOT the Sage on the Stage Business Partners Business Software Emphasis is placed on using current business software, communications, and the Internet for business transactions. SC Virtual Enterprise Network ~What is it? ~ (cont.) Brings the business world to the students Stock Market Game Junior Achievement Teach entrepreneurship Practical skills essential to career readiness Promotes healthy competition to motivate students The Virtual Enterprise Program Follows in the footsteps of these other efforts Has the added advantage of linking students in a global business network. Takes the teacher outside of the traditional instructional paradigm Places the students on the front lines of the business world SC Virtual Enterprise Network - What is it? (Continued) • No real cash is used at all • Products and services are produced in facsimile only • Employees are paid, and business is conducted, via electronic funds transfer • Enterprises are linked together in regional, national and global networks • The firms have each other as trading / business partners • Network permits standardization and coordination of activities among all firms The History of the Virtual Enterprise, International Virtual Enterprise began in Europe after WWII, though the idea dates back to apprenticeship concepts of the 17th century. There are now over 5,000 Practice Firms from 42 countries participating in the program. In 1994 and 1995, representatives from the New York City Board of Education first observed the success of the program on a visit to schools in Vienna, Austria. They decided to pioneer the concept in the United States. The History of the Virtual Enterprise, International The first Virtual Enterprises, International program in the United States was implemented in seven New York City high schools in September 1996. Currently, there are over 500 practice firms operating in the United States at secondary and post-secondary levels. The History of the SCVEN Program James F. Byrnes High School Established the SC Network of Virtual Enterprises in 2000. SCVEN was incorporated as a Non- Profit organization in 2003 and serves as the the Virtual Enterprise Center (VEC) for the State of South Carolina. South Carolina Virtual Enterprise Network - Central Office SC Virtual Enterprise Center (VEC) Located in Spartanburg, South Carolina For participating schools, the SCVEN VEC provides the following services: Coordinates electronic banking (a clearing house with other national and international banks) Electronic mail Network web site Data collection Network meetings Curriculum resources Acts as a communication center for the network. Organizes activities for many SC students to attend State and National Trade Fairs. Offers annual coordinator training for new participants in the network (a mandatory component of the SC simulation) The Virtual Enterprise Central Office – What is it’s role in VE? 1. Communication Center – E-mail and Phone 2. Training Center – Offers network trainings 3. Network Web Page Host 4. E-mail Exchange Administrator - Email 5. Curriculum Development Center – Makes sure that curriculum aligns with state standards 6. On-Line Assessment Coordinator – Measures student success on business core standards 7. Develops Network Calendar of Events 8. Standardizes Network Tasks 9. Coordinates State Steering Committee meetings 10. Represents SC VE network nationally and internationally International Network The International Network Provides structure for all Virtual Enterprise financial transactions. EUROPEN is the international network of practice firms Consists of forty-two countries with over 5,000 practice firms (virtual enterprises in the U.S.) Primary objective of EUROPEN supports the training of people in the business simulation around the world EUROPEN web site http://www.europen.de/englisch/index.html Program Structure – Content • Essential business skills are delivered throughout the program - Entrepreneurial Skills - Information Processing - Understanding of Global Economy - Money Management - Presentation Skills - Guiding Principles / Workplace Skills Program Structure – Content • VE firms are engaged in a business with current and emerging career opportunities • The program may serve as a capstone to a vertical career or tech prep program • Technology is infused throughout the curriculum • All students develop computer literacy • Student employees take advantage of appropriate communication tools: telephones, fax machines, e- mail, Internet Program Structure – Content and Supporting Activities • Local Trade Fairs & Business Conferences • National Trade Fairs / Video Conferences • Job Shadowing & Internships with Corporate Partners • Business and Annual Report Presentations • Company Grand Openings • Open Houses Program Structure – Process Student learning is facilitated through innovative practices • They don’t just go to class, they go “to work” • They learn by doing not by memorizing • They understand the corporate organizational structure by working in teams • Their assignments are managerial tasks Program Structure – Process Technology is used to enhance instructional outcomes • All work is expected to be produced in a professional format • Student employees use current office software products: Word, Excel, PowerPoint, Access, Publisher, Macromedia, etc. • Web sites encouraging e-commerce • Use of on-line banking • E-mail communications Program Structure – Process Design, implementation and facilitation of change is a continuous process • Once a virtual company is established it grows and changes every year with the influx of new employees • There is no correct formula to make this work (scary, but true!) • First year programs have the steepest learning curve….but it does get easier in the second year. 2009 SCVEN New Coordinator Training Getting a Virtual Enterprise Company Setup Getting a Virtual Enterprise Company Setup – Equipment • Many computer setups are currently being used. • VE program is scalable. • Groups form different departments. • At least 1 computer per 2 students (Good) • 1 to 1 computer ratio (Best) • Software - Microsoft Office • Word • Excel • Access • PowerPoint • FrontPage Getting a Virtual Enterprise Company Setup – Equipment • Software Configuration • Internet Explorer • Office Equipment (Optional, but recommended) •How much can you make it look like an office? •Fax Machine (Could business partners donate?) •Scanner •Copier •File Cabinets •Office Furniture - Tables and Chairs •Set up a meeting with your administration and technician to discuss your needs fully Getting a Virtual Enterprise Company Setup – Equipment and Supplies In trying to outline what kinds of supplies and equipment are needed for Virtual Enterprise, you may want to look at what is used by other businesses. However, all Virtual Enterprises will very in the supply and equipment needs. Office furniture and equipment: This should be based on the model of 20-25 students in the class. There will be a need for chairs, desks, tables, file cabinets, partitions, dry-erase boards, computers, printers, copy machine, fax machine, and telephones). If all of these items could be obtained before the students ever walk in the door on the first day, it would be great. However, the business can be run with much less to start out with. The appearance of your office (room) is an important step in making the students feel like actual employees and in the starting of a successful Virtual Enterprise. Getting a Virtual Enterprise Company Setup – Equipment and Supplies Therefore, the following types of equipment should be considered: • Chairs - A minimum of 30 chairs to be placed in the office would be appropriate. These would be for both students and any guests that may visit the company. • Desks - As many work stations that would benefit and suit the company and the room would be appropriate. If desks are unavailable, shared tables can be used. • Tables - It is recommended that the company have at least one conference table for the office. If there is space, more could be added. • File Cabinets - A minimum of one file cabinet per department would be recommended. These could be 2 - 4 drawers file cabinets; they may have wheels and locks on them to move out when other classes come in. Depending upon wall space, several 4 drawer file cabinets would be helpful. Getting a Virtual Enterprise Company Setup – Equipment and Supplies Therefore, the following types of equipment should be considered: • Partitions - These can be used to make the room look more like an office with separate work spaces/stations. • Dry-Erase Boards - Any type of board would work well - a dry- erase boards for notices that need to be changed frequently; bulletin boards for notices, employee information, etc., that can be posted for a period of time. Several boards would be helpful depending upon space. • Computers - CD-ROM, Word, Access, Excel, PowerPoint, Outlook, Photo Editor for Digital Camera, etc. Getting a Virtual Enterprise Company Setup – Equipment and Supplies Therefore, the following types of equipment should be considered: • Printers - A minimum of two working printers would be best. These printers should be networked with all computers, as needed. A color printer would be highly recommended. • Copy/Fax/Scanner Machine - A multiuse machine that can copy, scan, and fax would work well in the Virtual Enterprise. This can be an invaluable tool in helping the office run well. • Digital Camera – Invaluable in documenting every step in the business process…..a must if you can get one. • DVD Burner – A real storage help handy for pictures, digital video, and large file storage. Fax Machine and Telephone: Phone extensions for each Dept. Getting a Virtual Enterprise Company Setup – Equipment and Supplies The following kinds of basic office supplies for the Virtual Enterprise classroom should be considered: Paper Clips Staplers (one per department) Staples Staple Removers Rubber Bands 3-Hole Punch 1-Hole Punches Rulers Brads Name Tags Small Note Pads Post-its Pens and Pencils Manila Folders Kleenex Pencil Sharpener Company Address Stamp Phone books 3 Ring Binders 3-Hole Folders with Pockets Scissors White Out Thumb Tacks/Push Pins Dry Erase Pens Highlighter Pens Dry Ink Erasers Computer Disks Reams of Cardstock 4 Cases of Paper for Printers Digital Camera Legal Size Envelopes Ink Cartridges for Printers Desk Calendars Masking Tape Scotch & Masking Tapes Copier Getting a Virtual Enterprise Company Setup – Course of Study What type of credit are you going to offer? Five Hour Program vs. Ten Hour Five hour program meets one hour a day for five hours a week Ten hour program meets two hours a day for ten hours a week or Block schedules meet approximately 7 hours a week 2009 SCVEN New Coordinator Training Business Partners The Importance Of Business and Educational Partners The role of an instructor changes in Virtual Enterprise They become a guide on the side or a facilitator Student Centered vs. Teacher Centered Class Student run company, not teacher run The business community is involved in partnerships, mentoring, etc. Because of these factors the importance of business and educational partners is critical to an effective VE Help create student ownership of business Students engage in a combination of exploratory and expository learning by assuming professional roles in the business The Importance Of Business and Educational Partners Where do you find business partners? Chamber of Commerce Service Clubs (Lions, Elks, Rotary) Parents of Students Friends, Family, or Spouse Co-Workers at School Junior Achievement Local Teacher Credit Union Alumnus Business Partners “If you do not ask….you do not get” The Importance Of Business and Educational Partners What do I ask business partners for? Time and Expertise Job Shadowing Mentoring Host activities Interview panel members Presentation panel members Extra equipment (fax machine, computers, software, tables, chairs, file cabinets, etc.) Money is the last resource you ask for – build a relationship first 2009 SCVEN New Coordinator Training Student Recruitment Getting a Virtual Enterprise Company Started – Student Recruitment Hints and Suggestions Meet with your administration and discuss goals of your VE (schedule and times) Meet with counselors and discuss your needs (this group can sink your program) Meet with your department to explain the new class on campus (why are you getting extra equipment?) Failure to meet and explain the class to others can cause you trouble at your school Turn these people in to allies, not enemies When the class starts invite them to everything (grand openings, presentations, trade fairs) Getting a Virtual Enterprise Company Started – Student Recruitment Students recruiting students: Employees (students) of the company explaining to students and friends about Virtual Business Class. Employees (students) explaining the type of business and the work that is done during the course. Employees (students) explaining the experiences that students can gain from the Virtual Business class. Employees (students) creating recruiting video for counselors to show during Spring and Fall registration Employees (students) visiting classes with counselors during Spring preferencing for Fall semester. Getting a Virtual Enterprise Company Started – Student Recruitment VE Consultant visiting classes: Consultant (VE teacher) explaining what the Virtual Business class is all about and what work is done in this class. Consultant (VE teacher) explaining the types of job positions that may be included in the business. Consultant (VE teacher) explaining the process for job application for the company. Getting a Virtual Enterprise Company Started – Student Recruitment Ads and stories about Virtual Business class placed in school newspaper several times during the fall semester and again during the spring semester when students are registering for the next fall classes. Announcements in the school’s daily bulletin right before students register for the fall semester. Virtual Business class can become an FBLA club Note: Get control over who is in your program 2009 SCVEN New Coordinator Training First Days of Class Getting a Virtual Enterprise Company Started – In the First Days of Class Business Selection When the virtual business class meets for the first time as a group, there are many things to consider and to decide upon. The first major decision for this group may be the selection of the type of business they want to establish. They will need to determine if their business will be a product retail company, a service-based company, or a combination. Then they will need to decide what will be their service(s) and\or their product(s). Getting a Virtual Enterprise Company Started – In the First Days of Class Business Selection The students may do this in a variety of ways. They may get together in groups, research different company ideas, and write up a rationale as to why the class should have this as their business. The consultant (teacher) may want to set guidelines for this process and limit the voting to perhaps three of the best rationales. Getting a Virtual Enterprise Company Started – In the First Days of Class Some of the following considerations for the type of businesses decided upon could be: Is this service and\or product easy to market and sell? Who will be the buyers of this service and\or product? Is there another Virtual Enterprise company with the same service and\or product? Is there an appropriate local corporate business that would serve as a partner to the VE? Getting a Virtual Enterprise Company Started – In the First Days of Class • Start Student Portfolios in preparation for Job Interviews. What items should be placed in the portfolio? 1. Resume 2. Cover Letter 3. Job Application 4. Letters of Recommendation 5. Work samples should be required and added throughout the year. Getting a Virtual Enterprise Company Started – In the First Days of Class • Staffing Office –How many departments should each company have to handle a staff of 20-30? 1. Administration or Production (3-5 employees) 2. Human Resources (2-4 employees) 3. Sales and or Marketing (4-10 employees) 4. Accounting (2-5 employees) 5. Advertising or Technology (2-4 employees) Note: other departments can be added or subtracted Getting a Virtual Enterprise Company Started – Organization Chart Example Do you need to pick a CEO right away? Robert Grubb CEO Brandon Trost Daniel W astaferro Zack W endler Brian Hoven Chris Mushett VP Advertising VP Production VP Sales\Marketing VP Accounting VP Huamn Resources David Garcia Matt Rickman Sara Trout Brian Goddard Phillip Elmer Grafic Artist Designer Production Manager sales clerk payroll HR manager Adam Owen Matt Richardson Ben Mares Maggie Hanson Nikole Miller Art Director R&D specilast research comm. Branch Manager Comm. Specialist John Simmons Brian Rounzin Heather Yancey Katy Cruse Production Assistant Sales Designer Accounts Recievable HR Arbitrator Troy Snyder Mike Cummings Kyle Henisey Marketing Director Accounts Payable Public Relations Monica Parker Jacklyn Corrales General Ledger Receptionist Jennifer Coleman Administrative Secretary Getting a Virtual Enterprise Company Started – Project Based Instruction Step 1 – Select Business Step 2 – Interview and Staff Office Step 3 – Divide projects up by departments and individuals. All of the following projects can be started and worked on at the same time. Getting a Virtual Enterprise Company Started – Project Based Instruction Step 3 (Continued) – Divide projects up by departments and individuals. Business Plan (Executive Summary, Financial and Marketing Plans) Employee Manual Company Catalog – Product Line Company Web Site Company Forms 2009 SCVEN New Coordinator Training Work Flow Issues Task Calendar - Work Flow Issues and Training Do all students work on all the same projects? No they are in a project based learning environment. Each department has different roles or tasks they complete for the company. Work flow in the office is one of the first things that must be addressed. (Who does what?) Define roles for departments and employees Let people know what their role or job is and then let them do their job. (How can I do my job if I don’t know what to do?) Staff development will be required to help in this process. This is where you might invite business partners into the class to help with their expertise to mentor and offer business knowledge to the students. Task Calendar - Work Flow Issues and Training Do all students work on all the same projects? Accountability is part of the students grade and should be explained early in the class during the employee evaluation discussion. Teamwork during the class will be a struggle. To develop good team working skills can be one of the hardest parts of virtual enterprise but it is a needed skill that must be taught to better prepare students to enter the work force. (One of the number one skills recommend to be taught in VE by business partners) Does general school work teach team work? Task Calendar - Work Flow Issues and Training Schedule appointments with business partners in the areas you need expertise or help. That is part of the facilitating teachers role (pick up the phone and make some calls) Business Plan - Get help from following types of people in writing the plan: Banker Accountant Lawyer Business Owner Marketing and Sales managers Task Calendar - Work Flow Issues and Training Schedule appointments with business partners in the areas you need expertise or help. That is part of the facilitating teachers role (pick up the phone and make some calls) Employee Manual- Get help from following types of people in writing the plan: Human Resource Director Office Manager Office Secretaries Note: Use this model for all projects you need help with.
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