original will be on file in Curriculum Services Form 1 Page 1 CURRICULUM PROPOSAL REVIEW FORM Propos - DOC

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original will be on file in Curriculum Services Form 1 Page 1 CURRICULUM PROPOSAL REVIEW FORM Propos - DOC Powered By Docstoc
					(original will be on file in Curriculum Services)                                                      Form 1, Page 1


                                   CURRICULUM PROPOSAL REVIEW FORM

 Proposal Title: _ Computer Engineering Technology (AAS & TC) (A373 & 6275) Modifications__________

 Proposal Originator(s): _Ernie Friend and Cheryl Schmidt_______________ Date: _January 13, 2005___

 Campus: _Downtown_______________                    Phone Number: __598-5650____________




I have reviewed the attached curriculum proposal and I:
                                                                                    DO NOT            SUPPORT WITH
                                                                    SUPPORT         SUPPORT           CONDITIONS
                                                                         □              □                    □
 _________________________ / ________
 I. *Campus President                           Date
 CONDITIONS/COMMENTS:




 ____________________________ / ________                                 □              □                    □
 II. *Appropriate Associate Vice President             Date
 CONDITIONS/COMMENTS:




 _______________________ / ________                                      □              □                    □
 III. Chair, Curriculum Committee            Date
 CONDITIONS/COMMENTS:




 ________________________________                        _________________         Approval:   □ YES □ NO
 IV. Executive Vice President For Instruction                     Date
 And Student Services
 CONDITIONS/COMMENTS:



*Above signatures are required, with the exception of EVP, before submission for review by curriculum committee.




                                                              1
Tracking #: __2005-17___________                                                                  Form 1, Page 2



                                      CURRICULUM ACTION INFORMATION

1. Curriculum action(s) proposed: Check all items below that apply to this proposal.
       PART A                                         PART B
        ___ *New Program                              College Credit

        __X_ Program Modification                     ___ Associate in Science
                                                      _X__ Associate in Applied Science
        ___ Program Inactivation                      ___ Associate in Science Transfer Option
                                                      ___ Associate in Arts
        ___ Program Reactivation                      __ _Technical Certificate
                                                      ___ Applied Technology Diploma
        _ __ New Course(s)                            ___ College Preparatory

        _X__ Course Modification(s)                   Non-College Credit

        _ _ Course Inactivation(s)                    ___ Workforce Credit Certificate
                                                      ___ High School Credit
        ___ Course Reactivation(s)                    ___ Other (Specify: ________________)

        ___ Internal Articulation Agreement           College Credit or Non-College Credit

        ___ General Education Requirement          ___ Applied Technology Diploma (ATD)
        (the following information must be              College __     Non-College __
        completed)
        General Education Requirement -- Prerequisite to upper division program, __ _ ___ _
                                                                                    YES NO
                                                         ______________________________
                                                                     Institution Name

2. Identify the effective semester for implementation:      _Fall Term 2005 (20061). This term
    should be a future term that would not effect current students negatively. All actions in this package will be
    effective during the term indicated, unless otherwise reflected. Example: Fall Term, 2006

3. Proposal Actions.

   a. Program Information, if applicable (list title, program code, degree, state CIP code and summary of the
      changes to program).
   Computer Engineering Technology (CCNP Technician) A373

   CIP: 0615040200
   Summary of changes: Combine three operating systems classes into one, combine two hardware classes
   into one course, add a new software class for technical support people, add Fiber, Voice, and Data
   cabling course, delete the electronics courses, add one IP telephony course and one security course to
   core. Reduce the Cisco V course from 120 hours to 60 hours, require a “C” or higher grade in Cisco 2-4.
   Replace “SOP 1002 Human Relations” with “Social & Behavioral Sciences”.

                                                        2
                                                                                             Form 1, Page 3

   b. Course Information (if applicable) (list prefix, number and title, credit hours and contact hours, fee if
      non-credit course.

  Course Modifications:
       CET 2629                Internet Troubleshooting Support – frameworks modifications




4. Should this course be offered in distance learning or other unique instructional format. (please specify which
   format)? Why or why not?

   No. These courses will require hands-on experience with equipment located in the Advanced Technology
   Center labs. If the technology permits in the future, we can readdress the distance learning format.

5. Include appropriate background information. The following questions are information to include in your
   response. Is this a state requirement? What is the requirement and why must we implement it? Has history
   shown students need this course/program for some reason? Will this meet some specific workforce, university
   transfer or student success need? Are there partners, grant requirements, faculty collaborations or other
   reasons leading to the development of this course/program?

   This is not a state requirement. The explosive growth of the internet in both capacity and reach of data
   networks has provided a new and common avenue upon which to deliver private and corporate
   communication. This technology changes often and our department at the direction of our business
   advisory committee, continues a proactive approach to updating our curriculum. The NET Advisory
   Committee, faculty, and management have requested that FCCJ update our program how to design, build,
   and maintain advanced data networks.

6. Write a rationale/need for the above action(s). This response should address the following questions. Is there
   a need for this course/program in our service district? How will this impact student success for upper division
   instruction or job placement? If the College already has a similar course/program, why are we developing this
   program/course and what are the differences between the programs and courses? How many students and
   what businesses or transfer institutions will benefit? Does this course/program support a College goal or
   initiative?


   As stated previously, the NET Advisory Committee has requested that FCCJ continue to offer and
   update courses covering advanced networking. We have had great success placing students in high
   paying career jobs in north Florida. The small and large business community is growing in north
   Florida. Most companies are deploying an ever increasingly complicated network infrastructure. This
   program provides our students the technical background to design, build and maintain the data
   networks represented by our business community. While FCCJ has numerous courses covering the
   management of data networks, this program fills the void for the high wage high skilled data network
   engineer. The proposed courses will directly address the following two college goals:

       1. Prepare students for distinctive success in the global Information Age.
       2. Respond quickly and effectively to the human resource needs of employers.




                                                        3
                                                                                              Form 1, Page 4

7. Programs, articulated agreements, or courses affected by this proposal:

            a.   Identify other existing programs of study or courses that this proposal will affect, and explain how
                 they will be affected. (Program title, program code, required or elective)

                 Telecommunications Engineering Technology (Converged Networks) and IT Security (Network
                 Data Security), Cisco CCNA technical certificate, Computer Specialist (Cisco CCNP) technical
                 certificate.
                 These programs contain various courses that are being modified or deleted. A separate
                 curriculum proposal will be submitted for each affected program

            b. If there are existing internal or external (inter-institutional) articulation agreements that will be
               impacted by this proposal request, please contact as appropriate:
                    Courses intended for transfer and External Upper division articulations (2+2): Lynne Crosby,
                      lcrosby@fccj.edu : 632-5066
                    Internal articulations(i.e. workforce credit certificate programs to a college credit
                      program): Deborah Morris, dmorris@fccj.edu : 633-5909
                    Tech Prep (High School) articulations: Debbie Berbig, dberbig@fccj.edu: 632-3277.

8. Fiscal Notes: This response must include specific information on the financial impact to students and the
   institution. This section should be concise, unless there are special circumstances related to the
   course/program. This section should address the following questions. Will there be unusual costs to students?
   Are faculty salaries to teach course/program higher or lower than standard rates? Will additional staff or
   faculty be required and if so, what are the costs to the institution? Will the institution have to purchase
   additional equipment, supplies, software, and/or materials not currently owned by the college? Are there grant
   or business partnerships that will provide funds to establish the course/program? Will business partnerships
   cover the course/program costs?

       1. Lab fees are being addressed using the Special Fee APM form.
       2. Faculty rates will be at standard rates.
       3. No additional staff will be required.
       4. Annual equipment upgrades may be required but will be funded through lab fees and lab
          replacement.
       5. A Grant proposal has been submitted but the outcome will not be known for several months.
       6. Business partnerships are being explored, some assistance is anticipated.


9. Financial Information:
   Special fees: (Specify course prefix and number, amount per student, type of fee, justification, and
    estimated annual academic enrollment. Please be aware the fee must be uniquely related to this course only
    and the amount charged must not exceed the cost to the College. Contact Finance if you have any questions.)

       Lab fees are being addressed using the Special Fee APM form.

      Budget number: _112622            _____     Department:      _Network Engineering Technology (NET)__




                                                         4
                                                                                                     Form 1, Page 5

10. If you selected this course as a General Education Requirement, you must identify which category below.
    The course outline, next to course topic must identify the goal number the course topic addresses (a
     package with the selection criteria will be provided by Curriculum Services).
    (Place an "X" next to category).
    COURSE AREA                       CATEGORY
    Category I. --                    Communications                  A __ B __ C __
    Category II. --                   Humanities                      A __ B __
    Category III. --                  Mathematics                       __
    Category IV. --                   Natural Sciences                A __ B __
    Category V. --                    Social Environment              A __ B __ C __

11. Evaluation: This response requests specific information on how you will assess the effectiveness of the
    course/program as it benefits students and the college. This section is also concise but should address the
    following: credit transfer course: review of student enrollment, completion and grades, as well as students
    ability to move to higher level courses if applicable; credit or non-credit workforce: review of student
    enrollment, completion, job placement, as well as business involvement in development, revision and evaluation
    of the course/program and student success; and, adult education courses should include the same information
    as credit transfer courses but should also include job placement analysis.

    The local business advisory committee has been instrumental in creating this program and will continue to
    play an integral role in its success. Faculty and administrators will review this course, at different
    intervals prior to and after each semester, to ensure an adequate level of student enrollment and
    outcomes. Student success is demonstrated through written exams and hands-on tests. The program
    manager will visit each course during the semester to gain feedback from students to gauge the
    effectiveness of the course and the instructor. Job placement is monitored and evaluated by the program
    manager and advisor in cooperation with employers to ensure job opportunities are communicated and
    students are placed.

12. Do you feel that this proposal will have any special impact on the recruitment and retention of disadvantaged
students? If so, please explain.

    All of our programs help individuals from any background enter a new and rewarding career field and
    advance to higher levels in IT careers. These new courses will enhance the success of our students and
    the career options available to them.


13. Answer the following (if appropriate).

  Earn credit how many times: ___
  Gordon Rule course: ____ __x_ Number of words: ______________
                       yes     no (if yes, please answer)
  Grading Method or any special instructions: ________________________________
  __________________________________________________________________

(Include in package as appropriate: program layout for college catalog-see recent catalog for format, course outline(s) in
appropriate format & OCP information if appropriate.) You may request this from the Curriculum office. E-mail package to
KPOPE@FCCJ.EDU. If you have any questions, please call 632-3292. The curriculum services office is located at
MCCS/367. Our fax number is 633-8280.

                                                            5
Computer Engineering Technology
(Cisco CCNP Technician) A373
Associate in Applied Science
Cisco certifications are among the most recognized and rewarded in the technology industry. Through this
A.A.S. degree program, you can become a Cisco Certified Network Professional (CCNP) Technician with
expertise in internet-working and network support. The electives you choose will give you further experience
with other platforms, hardware and operating systems. Skills in customer support and problem solving in a
business environment are also emphasized. The coursework emphasizes hands-on experience with state-of-the-
art equipment. The degree program includes the eight courses in the Cisco Networking Academy.

An internship is included to help you obtain the real-world experience hiring manager’s value. Students who
have extensive work experience may apply to have their work evaluated to fulfill this requirement. Some
courses in this program are offered both days evenings, and weekends. Technical certificates, Cisco CCNA
(6273) and Computer Specialist (Cisco CCNP) 6275, are included as options within this degree program.
Students may choose to pursue an A.A.S. degree and earn technical certificates while completing the
requirements for the degree, or pursue one or more certificate programs to develop or upgrade their skills in a
particular field. Contact an advisor or counselor to determine the career education path that is best for you.

Students may complete a degree in only one of the two specialty tracks, Cisco CCNP or Computer Technician.
Students who wish to add a second area of specialization after completing a degree should pursue a technical
certificate in that area. Students who have completed the Network Support Services (5670) certificate
program may apply to have their coursework evaluated for college credit and applied to these programs.


General Education Courses                                             Credits
ENC 1101 English Composition                                             3
MAC 1105 College Algebra                                                 3
  Or MAC 1140 Precalculus Algebra (4)
Humanities                                                            3
Social & Behavioral Sciences                                          3<**ADD
SOP 1002 Human Relations                                              3<**DELETE
Communications Category B                                             3
                                                         Credit Hours 15

Professional Courses
CET 1514 Desktop Operating Systems III                                   3
CET 2186 Computer Peripherals and Interfacing                            3
CET 1742 Introduction to Network Configuration                           3
CET 1175 Technical Support                                               3 <**ADD (NEW 2005-18)
CET 2600 Cisco I                                                         3
CET 2610 Cisco II                                                        3
CET 2615 Cisco III                                                       3
CET 2620 Cisco IV                                                        3
CET 2626 Building Scalable Networks                                      6<**CHANGE TO: 3 (2005-18)
CET 2628 Building Remote Access Networks                                 3
CET 2627 Building Multilayer Switched Networks                           3
CET 2629 Internet Troubleshooting Support                                3
CET 2752 Network Administration                                          3 <**ADD
CET 2682 Voice Over IP                                                   3 <**ADD
CET 2687 Security+                                                       3 <**ADD

                                                   6
CET 1943 Internship                                                3 <**ADD
OST 1581 Professional Development                                  3 <**DELETE
                                                      Credit Hours 42 <**CHANGE TO: 48

Professional Electives (Minimum of 11 5 credit hours)
OST 1581 Professional Development                                   3 <**ADD
CET 2179 A+ Certification Review                                    2 <**ADD
CET 2759 CCNA Certification Review                                  2
CET 2485 Network+ Certification Review                              2
LIS 1002 Information Literacy                                       1 <**ADD
CET 1630 Fiber, Voice, and Data Cabling                             3 <**ADD (NEW 2005-18)
CET 2189 Advanced Peripherals                                       3 <**INACTIVATE (2005-18)
CET 2744 Network Installation                                       3 <**INACTIVATE (2005-18)
CET 1513 Operating Systems II                                       3 <**DELETE
CET 1512 Operating Systems I                                        3 <**INACTIVATE (2005-18)
CET 2752 Network Administration                                     3<**DELETE
CET 2501 Software Installation                                      3 <**INACTIVATE (2005-18)
EET 1035 Fundamentals of DC/AC Electricity                          3
CET 1114 Digital Fundamentals                                       3
CET 2123 Microprocessors                                            3>DELETE
ENC 2210 Technical Report Writing                                   3
CET 1520 Solaris UNIX Fundamentals                                  3 (2005-18)
CET 2521 Solaris UNIX Administration I                              3 <**ADD (2005-18)
CET 2522 Solaris UNIX Administration II                             3 <**ADD (2005-18)
CET 2636 Home Integration                                           3 <**ADD
CET 2660 Managing Network Security                                  3 <**ADD
CET 2665 Advanced Firewall Administration                           3 <**ADD
CET 2662 Techniques of Computer Hacking and Incident Handling       3 <**ADD
CET 2796 Securing Windows                                           3 <**ADD
CET 2675 IP Telephony                                               3 <**ADD
CET 2481 Designing and Building Wireless Networks                   3 <**ADD
CET 2681 Intrusion Detection Systems and Auditing                   3 <**ADD
CET 2880 Data Forensics                                             3 <**ADD
                                               Credit Hours         11<**CHANGE TO: 5
                                               Total Credit Hours   68

* Refer to A.S./A.A.S degree General Educational Requirements




                                                7
Computer Specialist (Cisco CCNP) 6275
Technical Certificate


This program includes the eight courses required for the first two levels of Cisco certification, Cisco Certified
Network Associate (CCNA) and Cisco Certified Network Professional (CCNP) and Security+. After earning your
certificate, you will be well prepared to sit for the CCNA and CCNP exams. These respected certifications are
highly valued by employers who hire individuals to install and maintain computer networks, from large corporations
with their own networking departments to small networking contractors. Students completing this program may
continue in the Computer Engineering Technology (Cisco CCNP) A.A.S. degree program in order to gain higher level
Cisco networking skills.


   Course Number and Title
   Required Professional Courses                                                   Credits
   CET 2600 Cisco I                                                         3
   CET 2610 Cisco II                                                        3
   CET 2615 Cisco III                                                       3
   CET 2620 Cisco IV                                                        3
   CET 2626 Building Scalable Networks                                      6<**CHANGE TO: 3 (2005-18)
   CET 2628 Building Remote Access Networks                                 3
   CET 2627 Building Multilayer Switched Networks                           3
   CET 2629 Internet Troubleshooting Support                                3
   CET2687 Security+                                                        3<**ADD

                                             Credit Hours                   27

                                             Total Credit Hours            27




                                                      8
                                                                                                  Form 2A, Page 1

                             FLORIDA COMMUNITY COLLEGE AT JACKSONVILLE

                                      COLLEGE CREDIT COURSE OUTLINE



COURSE NUMBER:                                       CET 2629

COURSE TITLE:                                        Internet Troubleshooting Support

PREREQUISITE(S):                                     CET 2626, CET 2627 and CET 2628

COREQUISITE(S):                                      None

CREDIT HOURS:                                        3

CONTACT HOURS/WEEK:                                  4

CONTACT HOUR BREAKDOWN:

       Lecture/Discussion:                           3

       Laboratory:                                   1

       Other:

FACULTY WORKLOAD POINTS:                             3.7

STANDARDIZED CLASS SIZE
ALLOCATION:                                          24

CATALOG COURSE DESCRIPTION:

This course is the last course in the series that gears toward the CCNP (Cisco Certified Network Professional) and
focuses on troubleshooting internetworks. Hands-on exercises are an integral part of the course.

SUGGESTED TEXT(S):                                   CCNP Support, Cisco Press

IMPLEMENTATION DATE:                                 Fall Term, 2001 (20021)

REVIEW OR MODIFICATION DATE:                         Fall Term, 2005 (20061)




                                                         9
                                                                 Form 2A, Page 2

COURSE TOPICS                                               CONTACT HOURS
                                                            __PER TOPIC__

     I.    Troubleshooting Methods                               .5

    II.    Protocol review                                       .5

   III.    Management and Diagnostic Tools                       .5

    IV.    Troubleshooting TCP/IP                                1

     V.    Troubleshooting Switches                              1

    VI.    Troubleshooting VLANs                                 1

   VII.    Troubleshooting Internetworks                         1

  VIII.    Troubleshooting Frame Relay                           2

    IX.    Troubleshooting ISDN                                  2

     X.    Supporting Appletalk                                  .5

    XI.    Supporting Novell IPX                                 2

   XII.    Troubleshooting EIGRP, OSPF, BGP                      6

  XIII.    Labs                                                  26

  XIV.     Case scenarios                                        8

   XII.    Hands-on Testing                                     8
                                                               ____
                                                   Total:       60




                                              10
                                                                                         Form 2A, Page 3

PROGRAM TITLE:                                       Computer Engineering Technology

COURSE TITLE:                                        Internet Troubleshooting Support

CIP NUMBER:                                          0615.040200

LIST PERFORMANCE STANDARD ADDRESSED:

   NUMBER(S):          TITLES(S):

02.0   DEMONSTRATE PROFICIENCY IN SOFTWARE FUNDAMENTALS -- The student will be able to:

       02.02 Load and run diagnostic software and utilities
       02.09 Analyze firmware concepts

03.0   DEMONSTRATE PROFICIENCY IN COMMUNICATION INTERFACING -- The student will be able to:

       03.06 Troubleshoot and repair network systems.

08.0   DEMONSTRATE PROFICIENCY IN COMPUTER NETWORKING TECHNIQUES -- The student will be able
       to:

       08.03 Apply management techniques for network software.

10.0   DEMONSTRATE PROFICIENCY IN ANALYSIS AND DESIGN OF DATA COMMUNICATIONS SYSTEMS
       -- The student will be able to:

       10.08   Apply error detection and correction in digital communications systems.




                                                      11
                                                                                                Form 2A, Page 4

PROGRAM TITLE:                                      Database and E-Commerce Security
                                                    (Network Data Security)

COURSE TITLE:                                       Internet Troubleshooting Support

CIP NUMBER:                                         0615040200

LIST PERFORMANCE STANDARD ADDRESSED:

  NUMBER(S):           TITLES(S):

02.0   DEMONSTRATE AN UNDERSTANDING OF NETWORKED ENVIRONMENTS, HARDWARE, AND
       SOFTWARE –- The student will be able to:

       02.01 Discuss fundamental network concepts such as topology, protocols, architecture, and
             internetworking.
       02.02 Define all layers in the Open Systems Interconnect (OSI) and Transmission Control
             Protocol/Internetworking Protocol (TCP/IP) network protocol models.
       02.03 Discuss the nature of Internetworking Protocol (IP) addresses and Media Access Control (MAC)
             addresses, and mapping between protocol addressing schemes.

03.0   INSTALL AND CONFIGURE SECURE NETWORK SYSTEMS SOFTWARE AND UTILITIES -- The student
       will be able to:

       03.03 Discuss the functions of authentication protocols and Virtual Private Networks (VPNs).

04.0   DEMONSTRATE PROFICIENCY WITH INTERNET STRUCTURE, ORGANIZATION, AND
       NAVIGATION –- The student will be able to:

       04.02 Describe common Internet services and port numbers.
       04.03 Demonstrate the use of internetworking protocols, including: Hypertext Transfer Protocol (HTTP),
             File Transfer Protocol (FTP), e-mail protocols such as Simple Message Transfer Protocol (SMTP)
             and Post Office Protocol (POP3), Telnet, etc.).
       04.05 Demonstrate the use of typical remote access mechanisms such as Telnet.
       04.07 Demonstrate use of Internet clients and services such as e-mail, Web browsers, search engines,
             newsgroups, mailing lists, chat rooms, file transfer clients, etc.

05.0   DEMONSTRATE AN UNDERSTANDING OF NETWORK ACCESS CONTROL SYSTEMS AND
       METHODOLOGY –- The student will be able to:

       05.03 Administer computer, group, and user accounts.
       05.04 Manage policies, rights, permissions, and passwords for users and/or groups of users.
       05.06 Oversee password and PIN selection, management, and control.
       05.07 Demonstrate an understanding of alternative methods to identification and authentication, including
             characteristic-based or biometric techniques, tokens, tickets, one-time passwords, and single sign-
             on techniques.
       05.09 Implement and manage decentralized access controls such as domains and trusts relationships.

                                                     12
                                                                                              Form 2A, Page 5

LIST PERFORMANCE STANDARD ADDRESSED: (Continued)

   NUMBER(S):           TITLES(S):

06.0   DESCRIBE CRYPTOGRAPHY CONCEPTS, STANDARDS, AND APPLICATIONS -- The student will be able
       to:

       06.01 Demonstrate an understanding of the encryption/decryption process.
       06.02 Demonstrate an understanding of the basic functions involved in key management including creation,
             distribution, verification, revocation, destruction, storage, recovery, and life span of keys.
       06.03 Utilize various forms of cryptography, digital certificates, and digital signatures to achieve
             confidentiality, integrity, authentication, and non-repudiation in an enterprise data
             communications network.
       06.04 Discuss the creation and use of digital certificates and digital signatures to provide authentication
             of users and verification of data integrity in network communications.
       06.05 Employ cryptographic algorithms such as DES, RSA, MD5 and DSA.
       06.06 Identify the strengths and weaknesses of cryptographic algorithms and the effects of key length.
       06.07 Implement current popular key distribution methods including manual, Kerberos™, and Internet
             Security Association and Key Management Protocol (ISAKMP).
       06.09 Describe the use of hardware components such as smart cards and tokens.

07.0   PERFORM TELECOMMUNICATIONS AND NETWORK SECURITY ACTIVITIES –- The student will be able
       to:

       07.01 Utilize protocol layering models such as the Open Systems Interconnection (OSI) model in
             analyzing network security threats.
       07.04 Configure authentication protocol services such as RADIUS/TACACS to provide dial-in
             authentication and security.
       07.06 Implement security measures using hardware and software such as firewalls, routers, switches,
             gateways, and proxies.
       07.08 Configure Network Layer security protocols such as Internetworking Protocol Security (IPSEC).
       07.12 Demonstrate an understanding of how wide area network serial line protocols such as Frame relay,
             X.25, High-level Data Link Control (HDLC), Point-to-Point Protocol (PPP) and Integrated Services
             Digital Network (ISDN), and Digital Subscriber Line (DSL) work.
       07.13 Implement secure data communication techniques such as Virtual Private Networks (VPNs),
             tunneling, Network Address Translation (NAT), and transmission logging.
       07.14 Develop secure e-mail, facsimile, and voice communication procedures to protect against network
             attacks such as flooding, eavesdropping, sniffing, spamming, etc. and describe appropriate
             countermeasures.

11.0   PERFORM TASKS RELATED TO E-COMMERCE SECURITY –- The student will be able to:

       11.01   Manage digital certificates.
       11.03   Protect credit card, personal, banking, and "bill to" and "ship to" information in transaction
               processes.
       11.05   Maintain email security related to e-commerce.



                                                        13
                                                                                           Form 2A, Page 6

LIST PERFORMANCE STANDARD ADDRESSED: (Continued)

   NUMBER(S):          TITLES(S):

14.0   PERFORM OPERATIONS AND SECURITY MANAGEMENT PRACTICES -– The student will be able to:

       14.12   Implement countermeasures to defend against threats such as fraud, theft, employee sabotage,
               espionage, terrorism, and hackers.

15.0   EMPLOY APPLICATIONS AND SYSTEMS DEVELOPMENT SECURITY TECHNIQUES

       15.16   Employ countermeasures to defend against attacks such as brute force and replay attacks.

18.0   PERFORM GENERAL ORGANIZATIONAL COMPUTING WORKPLACE COMPETENCIES -- The student will
       be able to:

       18.01   Follow oral and written instructions.
       18.04   Participate in group discussions as a member and as a leader.
       18.05   Interpret appropriate information from graphics, maps, or signs.
       18.06   Demonstrate self-motivation and responsibility to complete an assigned task.
       18.12   Apply principles and techniques for being a productive, contributing member of a team.

19.0   PERFORM PROJECT PLANNING AND MANAGEMENT ACTIVITIES -– The student will be able to:

       19.01   Apply effective time management skills.

20.0   PERFORM DOCUMENTATION AND TECHNICAL REFERENCE ACTIVITIES -- The student will be able to:

       20.01 Use technical vocabulary appropriately.
       20.02 Locate information in printed and online technical references.




                                                         14
                            Florida Community College             Course Learning Outcomes & Assessment
                                  At Jacksonville                      For All College Credit Courses

NOTE: Use either the Tab key or mouse click to move from field to field. The box will expand to accommodate your entry.

Section 1
COURSE PREFIX AND NUMBER: CET 2629                                      SEMESTER CREDIT HOURS: 3
COURSE TITLE: Internet Troubleshooting Support

Section 2
TYPE OF COURSE: (Click on the box to check all that apply)
         AA Elective                         AS Required Professional Course                  College Prep
         AS Professional Elective      AAS Required Professional Course               Technical Certificate
         Other
         General Education: (For General Education courses, you must also complete Section 3 and Section 7)

Section 3 (If applicable)
INDICATE BELOW THE DISCIPLINE AREA FOR GENERAL EDUCATION COURSES:
      Communication            Social & Behavioral Sciences                                   Mathematics
      Natural Sciences         Humanities

Section 4
INTELLECTUAL COMPETENCIES:
                                                                    Quantitative          Scientific Method of
       Reading         Speaking          Critical Analysis
                                                                    Skills                Inquiry
                                         Information                Ethical
       Writing         Listening                                                          Working Collaboratively
                                         Literacy                   Judgment
Section 5
                   LEARNING OUTCOMES                                           METHOD OF ASSESSMENT
         The student will be able to configure router
        1                                                         written and hands-on assessments
         management and diagnostic tools
         The student will be able to configure and troubleshoot
        2                                                         written and hands-on assessments
         network TCP/IP protocols
         The student will be able to configure and troubleshoot
        3                                                         written and hands-on assessments
         LAN switches
         The student will be able to configure and troubleshoot
        4                                                         written and hands-on assessments
         VLANs on LAN switches
         The student will be able to configure and troubleshoot
        5                                                         written and hands-on assessments
         Frame-relay and ISDN
         The student will be able to configure and troubleshoot
        6                                                         written and hands-on assessments
         Routing protocols
        9
        9
Section 6
Name of Person Completing This Form: Ernie Friend




                                                             15

				
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Description: Proposal Cisco Ccnp Network Engineer document sample