Docstoc

TO NC STATE_

Document Sample
TO NC STATE_ Powered By Docstoc
					                                                                             Information Technology Division

                                                                             Computing@NC State
                                                                         Providing Technology Guidance to the NC State Community • Fall 2005




                                                                                                                                                MANAGE YOUR TIME WITH
                                                                                                                                                BRICKYARD CALENDAR!

                                                                                                                                                Y     ou have 15 credit hours this semester,
                                                                                                                                                      basketball practice, an upcoming exam,
                                                                                                                                                a part-time job, things to do and people to
                                                                                                                                                meet. How do you keep it all straight?
                                                                                                                                                The Brickyard Calendar!
                                                                                                                                                  Information Technology Division, in its con-
                                                                                                                                                tinuing efforts to offer improved IT services,

WE WELCOME YOU                                                                                                                                  is proud to announce Brickyard Calendar, NC
                                                                                                                                                State’s implementation of Oracle’s award-win-



                           TO NC STATE!
                                                                                                                                                ning calendaring software. Brickyard Calen-
                                                                                                                                                dar is targeted to be released in the fall to all
                                                                                                                                                students, faculty and staff.
                                                                                                                                                  Today’s university students demand increas-
                                                                                                                                                ing mobility, they are IT savvy and have busy
         Understanding
     your Unity account
         makes campus
                           A  ll NC State students have access to Unity,
                              a campus-wide computing environment
                        that serves faculty, staff and students. Current-
                                                                                      Your Unity account is generated automatically
                                                                                      when you enroll at NC State. You should receive
                                                                                      your Unity login ID at New Student Orienta-
                                                                                                                                                schedules. The Brickyard Calendar aims to
                                                                                                                                                meet these needs with easy Web access through
                                                                                                                                                a variety of browsers and platforms, such as
      computing easier. ly-registered students are assigned an account                tion. If you do not receive your Unity ID during          personal computers and PDAs.
                        in Unity. Your Unity ID, the login ID associated              orientation, or if you need assistance with your
                                                                                                                                                  You can schedule your own activities and you
                        with this account, can be used to access a num-               account, please contact a Help Desk consultant
                                                                                                                                                can search for meeting time on your friends’ or
                        ber of computing services and facilities:                     at 515-HELP (4357), or help@ncsu.edu. Your
                                                                                      initial password for your Unity account is set            colleagues’ calendars. Invite them to meetings
 4IMAP email services                                                                 to the last 4 digits of your campus ID plus the           or get-togethers. Reserve time and resources:
 4Web-based email client                                                              month and date of your birthday with lead-
                                                                                      ing 0’s. For example: campus ID = 123456789                4Flyspace multimedia, collaborative
 4Personal web-page support                                                           and a birthdate of May 8 would have an initial              meeting space in Talley Student Center
                                                                                      password of 67890508.                                      4Help sessions with tutors
 4Personal networked file space that can be used
                                                                                        Information Technology Division (ITD)                    4Meetings with professors
  to store files and publish web pages
                                                                                      provides computing labs around campus, which               4Reminders of weekly tasks
 4Access to Unity labs where you can use a variety of software packages on            students may use for all their computing needs.            4Reminders to call home!
  MS Windows, UNIX, and Macintosh-based platforms                                     These labs, which mainly use the Unity com-
                                                                                      puting environment, are maintained by ITD
 4Access to your student records and many other                                                                                                  How do you get started? In the fall, visit
                                                                                      and various colleges. They provide access to the
  on-line resources at the university                                                 Internet, word processors, spreadsheets, compil-
                                                                                                                                                http://brickyard.ncsu.edu and select calendar.
                                                                                      ers and discipline-specific software on                    You will need to enter your Unity ID and pass-
 4Technical support through the NC State University Help Desk
                                                                                      Windows, UNIX and Macintosh. Many are                     word. Documentation is also available, select it
                                                                                      open for extended hours, or even overnight!               by clicking on the training link.

                                                                                                           Welcome continued on page 2 4

in




2                             3                                 4                         5                           6                         7                          8
WELCOME TO                    CHECK OUT SOME                    A VERY                    WHERE ARE ALL               FLYSPACE LANDS            ANTIVIRUS &                HOOK UP
NC STATE’S ITD                SPECIFICATIONS                    IMPORTANT MAP             THE LABS?                   AT TALLEY                 SECURITY                   WITH RESNET
Best wishes as you              Do you need a new               Follow this map and         Look here for              New study areas           Tips on protecting         Connect to the
begin a new semester            computer? Check out             you should never be         college-specific            promote group learning    your PC and                high-speed campus
at NC State.                    this page and see.              lost on campus.             computing information.     and collaboration.        preventing distaster.      data network.
                                                                                                2
                                                                                                HELP IS CLOSER THAN YOU THINK!

                                              H     ave you ever sat in front of your
                                                    computer, staring into the screen,
                                              wondering why it is acting the way it is?
                                                                                                and many any other questions. The NC State
                                                                                                University Help Desk is a collaborative effort
                                                                                                between Information Technology Division
                                                                                                                                                               Consultants are available to take your
                                                                                                                                                               call and answer your question quickly
                                                                                                                                                               and thoroughly. If we cannot answer your
                                              Have you ever needed a software package,          and Resource Management and Informa-                           question immediately, you will be given
                                              and wondered if you could use it on campus,       tion Systems (RMIS) to provide the campus                      a tracking number, which you can use to
                                              or at home? Have you ever forgotten your          with a default Help Desk for your computing                    follow the progress of your help request.
                                              password just before a paper was due?             needs.                                                         For more information, visit the Help Desk:
DEAR NC STATE STUDENTS,                         For most folks, answers to these and other        The Help Desk, open from 7:00 AM - 6:00                      4Email: help@ncsu.edu
FACULTY AND STAFF                             questions reside in the heads of fellow           PM, Monday through Friday, is available to                     4Web: http://help.ncsu.edu
                                              students, your teachers, or your little brother   assist NC State students, faculty and staff                    4Telephone: (919) 515-HELP (4357)

O      n behalf of the staff of the           back home. But, in fact, the University has a     with most computing problems: hardware,                        4Visit us at the Hillsborough Building,
       Information Technology                 computing Help Desk that can answer these         software, or other questions.                                     across from D.H. Hill Library.
Division (ITD), I wish you a warm
welcome to North Carolina State
                                                                                                3Welcome continued from page 1                                 4Email Addresses
University. This is an exciting time to
                                                                                                Your Unity ID gives you computing access.                      Your Unity email address is your Unity
be part of the NC State community.
                                                                                                For a complete listing of campus Unity                         ID (usually your first initial, middle
We have a new chancellor leading
                                                                                                labs, see the campus map (pages 4 & 5 of                       initial and the first six characters of
the university to even higher levels
                                                                                                this publication) or visit: http://www.ncsu.                   your last name) in the following format:
of achievement by encouraging us to
                                                                                                edu/it/essentials/. Choose the Unity Com-                      yourUnityID@ncsu.edu. For instructions
achieve “innovation in action.”
                                                                                                puter Labs link under Connections.                             on how to use your Unity account, visit
  We know we have an exciting new
                                                                                                                                                               http://www.ncsu.edu/it/essentials/ and se-
generation of students on campus. If
                                                                                                4Printing                                                      lect the Email link under the Tools menu.
you are from North Carolina and in
                                                                                                Printing in most Unity labs is handled                           The table below provides a list of host
your first year of college, you most
                                                                                                through Wolfcopy. To print, you must                           names that can help you set up your
likely passed a computer competency
                                                                                                have paid for print quota in advance. You                      software to access Unity resources. For
test before entering high school and
                                                                                                can put money in your print quota ac-                          more information, visit http://www.ncsu.
you’ve probably been using comput-
                                                                                                count at the Wolfcopy desk located on the                      edu/resnet/email_setup/.
ers since you first started school. We
know that what was cutting-edge and                                                             first floor of the Talley Student Center
                                                                                                (see map, G4). For more information,                           4If You Already Have
the highest technology for us and for
                                                                                                turn to page 7 of this publication or visit                       an Email Address
NC State students just five years ago,
                                                                                                http://print.ncsu.edu/.                                        By default, your official university email
is now nestled in the palm of your
                                                                                                                                                               address is your Unity email address. If you
hand — or in your backpack.
  ITD supports innovation and new                                                               4Email Basics                                                  prefer another email address, add it through
                                                                                                IMAP (Internet Message Access Protocol)                        Registration and Records’ PACK TRACKS
ideas in student computing. Our goal
                                                                                                is the default email service for all new                       system: http://www.ncsu.edu/reg_records/.
is to provide an IT environment that
                                                                                                Unity accounts at NC State University. It                        Even if you update your address informa-
enables you to advance to your high-
                                                                                                allows email messages to be stored on an                       tion with a non-Unity email address, email
est learning goals. From our advanced
                                                                                                NC State IMAP server so that they can be                       messages may still be sent to your Unity
wireless data network, to innovative
                                                                                                accessed from anywhere, through any web                        address. You can request forwarding of your
collaborative workspaces like Fly-
                                                                                                browser or compatible email client, such                       Unity email to your preferred address.
space, to Help Desk chat rooms, ITD
                                                                                                as MS Outlook, Thunderbird, Eudora,                              For more information about email forward-
is enabling students in their pursuit of
                                                                                                Mozilla or NC State Webmail. For more                          ing, contact the NC State University Help
“innovation in action.”
                                                                                                information about Webmail, see http://                         Desk at 515-HELP (4357) or send email to
  Today’s NC State University comput-
                                                                                                www.ncsu.edu/it/essentials/.                                   help@ncsu.edu.
ing environment is a collaborative
effort. Increasingly, our new stu-
dents are becoming a driving force                                                                4Service                                  Host Name
in campus technology innovation.                                                                  4IMAP (incoming email)                    yourUnityID.mail.ncsu.edu
We need your input so we continue                                                                 4SMTP (outgoing email)                    smtp-resnet.ncsu.edu (ResNet subscribers only)
to invest state dollars well in the IT
innovations that advance your learn-                                                              4SMTP (outgoing email)                    smtp.ncsu.edu (other NCSU network users)*
ing outcomes and prepare you for the                                                              4SSH                                      ssh.ncsu.edu
best jobs. Send us your suggestions
                                                                                                  4FTP                                      ftp.ncsu.edu
and feedback about how we can better
support you.                                                                                     * Off-campus clients should reference http://www.ncsu.edu/it/essentials/email_messaging/smtp/ to configure their
  For a look at the computing                                                                    mail client to use their Internet Service Provider’s (ISP) SMTP server.
resources available to you at NC State,                                                          Notes: You do not need to configure the email software in Unity labs.
visit the Computing Essentials Web
site at http://www.ncsu.edu/it/
essentials/ or see the ITD main                 KNOW THE RULES OF SAFE, RESPONSIBLE COMPUTING! Here are the key points:
homepage: http://www.ncsu.edu/itd/.           4Keep your computer up-to-date with               4Consider running an anti-spyware                              4Observe all copyright laws, especially
  For more computing help, visit the online    the latest security patches and updates.          program on a regular basis. A good one,                        when downloading and sharing files.
help database at http://help.ncsu.edu.                                                           Spybot Search and Destroy, is included on                      For more information on copyright,
  If you have technical questions,            4Make sure you have secure passwords on            the Help! CD. Other titles are available for                   see http://www.ncsu.edu/copyright/.
email them to the NC State University          all of your computer accounts, includ-            download. Microsoft also releases a Win-
Help Desk at help@ncsu.edu.                    ing your Unity account and all of your            dows Malicious Software Removal Tool                          4You may not use university computing
  You can visit the Help Desk in the           computer’s administrator accounts.                monthly that detects a small set of current                    resources for commercial gain or private
Hillsborough Building. While you are           Change the passwords on your Unity                and prevalent malicious software.                              profit (with a few narrow exceptions).
there pick up the new Help! CD with            account at least once each semester.
antivirus software.                                                                             4Stay legal! Do not violate any state or
  A Feedback form is available at




                                                                                                                                                                 x
                                              4Never share your Unity account or                 federal laws and always follow univer-
http://www.ncsu.edu/it/itd/intheloop/          password with anyone, even if they                sity policies when you use your account
itdfeedback.html.                              also have a Unity account.                        or university computing facilities.

Best wishes from ITD staff for a                                                                4Avoid using your computer in
productive and successful semester.                                                              such a way as to overload university
Sam Averitt                                                                                      computing equipment or hamper
Vice Provost for Information Technology                                                          system performance.
DO I NEED A COMPUTER?
                                                                                                  ?                                                                                          3


The following recommendations and specifications were developed by NC State’s Information Technology Division
for Fall 2005 and will be updated in Spring 2006. For more details, go to http://www.ncsu.edu/it/compspecs/.

Check with your college or department for more specific information on computer requirements,
or visit http://www.ncsu.edu/it/essentials/your_computer/hardware_specs/colleges.html


 Component                         New PC                                 New PC                            Used PC
                                   Desktop Basic                          Laptop                            Desktop and Laptop
 CPU                               Intel-compatible 3 GHz                 Pentium M (any speed)             Intel-compatible 800 MHz
 System RAM                        512 MB                                 512 MB                            256 MB
 Optical Drive                     DVD + RW                               CD - RW/DVD                       CD - ROM
                                                                                                                                                     ACCESSIBILITY OF
 Hard Drive                        80 GB, SATA                            40 GB                             20 GB
                                                                                                                                                     INFORMATION
 Monitor                           17” LCD                                14”                               Desktop: 15” Laptop: 12”                 TECHNOLOGY
 Video Adapter                     PCI Express adapter                    64 MB discrete video RAM          1024 x 768 (minimum)
 Operating System                  Win XP Pro                             Win XP Pro                        Win 2000 or XP*                          N      orth Carolina State University
                                                                                                                                                            is committed to providing an
                                                                                                                                                     inclusive environment for all students.
 Ethernet Adapter                  Built in                               Built in                          Yes
                                                                                                                                                     This commitment takes a proactive
 Firewire                          No                                     No                                No                                       approach to providing accessibility to
 USB                               2.0                                    2.0                               Yes                                      its information resources, including
                                                                                                                                                     Web pages and online content.
 Modem                             Yes                                    Yes                               56 K                                       To accommodate access to infor-
 (if using a dial-in ISP)                                                                                   (Winmodem not reccomended)               mation technology resources for a
 Wireless                          No                                     802.11 b/g                        N/A                                      student with a disability, the office
                                                                                                                                                     of Disability Student Services (DSS)
 Warranty Service                  3-year on-site parts                   3-year on-site parts              One year                                 offers a range of assistive technolo-
                                   and labor                              and labor                                                                  gies and devices. Assistive technolo-
                                                                                                                  * Win 95/98/Me are not supported   gies are a software and/ or hardware
                                                                                                                                                     devices that accommodate functional
                                                                                                                                                     limitations or increase functional
 Component                         New Macintosh                          New Macintosh                     Used Macintosh
                                                                                                                                                     capabilities of a person with a disabil-
                                   Desktop Basic                          Laptop                            Desktop and Laptop
                                                                                                                                                     ity. Examples of assistive technolo-
 CPU                               G4 1.0 GHz                             G4                                G3 700 MHz                               gies used to accommodate access to
 System RAM                        256 MB                                 256 MB                            256 MB                                   computers and information resources
                                                                                                                                                     are highlighted below.
 Optical Drive                     ComboDrive DVD/CD-RW                   ComboDrive DVD/CD-RW              CD-ROM
 Hard Drive                        40 GB                                  40 GB                             20 GB                                    Blindness
                                                                                                                                                     Screen readers, braille input/output,
 Monitor                           17” LCD                                12”                               Desktop: 15” Laptop: 12”                 scanners/OCR, voice output
 Video Adapter                     32 MB AGP                              Buit in                           1024 x 768 (minimum)
                                                                                                                                                     Low vision
 Operating System                  MacOS 10.3                             MacOS 10.3                        MacOS 10.3                               Screen magnification software,
 Ethernet Adapter                  Built in                               Built in                          Built in                                 large monitors, CCTV

 Firewire                          Built in                               Built in                          Built in                                 Deaf or hard of hearing
 USB                               Built in                               Built in                          Built in                                 Visual signals mapping computer
                                                                                                                                                     sound alerts
 Modem                             Built in                               Built in                          Built in
 (if using a dial-in ISP)                                                                                                                            Orthopedic/motor
 Wireless                          No                                     Built in                          N/A                                      Speech recognition, alternative input
                                                                                                                                                     devices (keyboard and mouse),
 Warranty Service                  3-year AppleCare                       3-year AppleCare                  One year
                                                                                                                                                     word prediction
                                   Protection Plan                        Protection Plan
                                                                                                                                                     Learning disabilities
                                                   4Make sure you are using up-to-date                                                               Voice output, scanning/OCR/visual
                                                    antivirus software on your computer.                                                             tracking/readers, word prediction

                                                   4If you connect your computer to the                                                              Many assistive technologies are
                                                    NC State network and are running                                                                 deployed around campus and the
                                                    Windows or Mac operating systems,                                                                students can access them in the
                                                    you must install Symantec AntiVirus                                                              following manner:
                                                    software and keep it up to date, unless you
                                                    have another virus protection program.                                                           4Student computing labs
                                                                                                                                                      across campus
4Do not attempt to circumvent system               4For more information about                                                                       4Assistive Technology Center
 security or gain unauthorized access,              virus protection software, see                                                                    at D.H. Hill Library
 either to internal computing systems               http://www.ncsu.edu/antivirus/.               4Protect yourself and your computing               4Loaned to them as a part of their
 or external systems.                                                                              account privileges by obeying the univer-          academic accommodation from
                                                                                                   sity’s rules and regulations. Read them            the DSS office
4Under specific conditions, university                                                              online at http://www.ncsu.edu/it/rulesregs/.      4Computer lab at the DSS office
 officials have the right to examine
 personal electronic information                                                                  4If you have questions about                       For more information about the
 stored on, or passing through,                                                                    computing rules and regulations,                  IT Accessibility Initiative visit,
 the university system.                                                                            send them to help@ncsu.edu.                       http://www.ncsu.edu/it/access/.
4                                                                                                                                                                                                                                                                                                                                      5
COLLEGE OF VETERINARY MEDICINE                                            NORTH CAMPUS


                                                                                                                                                                                                                                                                                                                                              COLLEGE-SPECIFIC COMPUTING LABS

                                                                                                                                                                                                                                                                                                                                              College of Agriculture and Life Sciences (CALS)
                                                                                                                                                                                                                                                                                                                                              www.cals.ncsu.edu/computing/facilities/student_labs.html
                                                                                                                                                                                                                                                                                                                                              22 Labs • 315 Win - 90 Mac • 405 Total Seats
                                                                                                                                                                                                                                                                                                                                              Available to all students • 515-3741 • CATT_help@ncsu.edu
                                                                                                                                                                                                                                                                                                                                              College of Design (COD)
                                                                                                                                                                                                                                                                                                                                              www.design.ncsu.edu/it/
                                                                                                                                                                                                                                                                                                                                              9 Labs • 47 Win - 56 Mac • 103 Total Seats
                                                                          CENTRAL CAMPUS                                                                                                                                                                                                                                                      College only • 515-8318 • design_help@ncsu.edu
                                                                                                                                                                                                                                                                                                                                              College of Education (CED)
                                                                                                                                                                                                                                                                                                                                              ced.ncsu.edu/ops/labs/
                                                                                                                                                                                                                                                                                                                                              6 Labs • 110 Win - 29 Mac • 139 Total Seats
                                                                                                                                                                                                                                                                                                                                              All students • 515-1760 • ced_help@ncsu.edu
                                                                                                                                                                                                                                                                                                                                              College of Engineering (COE)
                                                                                                                                                                                                                                                                                                                                              www.eos.ncsu.edu/labs
                                                                                                                                                                                                                                                                                                                                              19 Labs • 175 Unix - 274 Win - 190 Linux • 639 Total Seats
                                                                                                                                                                                                                                                                                                                                              All students in COE classes • 515-2458 • eoshelp@ncsu.edu
                                                                                                                                                                                                                                                                                                                                              College of Natural Resources (CNR)
                                                                                                                                                                                                                                                                                                                                              cnr.ncsu.edu/computer/it_services.html
                                                                                                                                                                                                                                                                                                                                              2 Labs • 1 Unix - 58 Win • 59 Total Seats
                                                                                                                                                                                                                                                                                                                                              All, but college preferred • 515-9606 • cnr_help@ncsu.edu
                                                                                                                                                                                                                                                                                                                                              College of Humanities and Social Sciences (CHASS)
                                                                                                                                                                                                                                                                                                                                              http://www.chass.ncsu.edu/it/
                                                                                                                                                                                                                                                                                                                                              9 Labs • 213 Win - 26 Mac • 239 Total Seats
                                                                                                                                                                                                                                                                                                                                              All, but college preferred • 515-3512
                                                                                                                                                                                                                                                                                                                                              chasscs@social.chass.ncsu.edu
CENTENNIAL CAMPUS                                                                                                                                                                                                                                                                                                                             College of Management (COM)
                                                                                                                                                                                                                                                                                                                                              www.mgt.ncsu.edu/computing.html
                                                                                                                                                                                                                                                                                                                                              5 Labs • 161 Win • 161 Total Seats
                                                                                                                                                                                                                                                                                                                                              College only • 515-6094 • com_it_help@ncsu.edu
                                                                                                                                                                                                                                                                                                                                              College of Physical and Mathematical Sciences (PAMS)
                                                                                                                                                                                                                                                                                                                                              www.pams.ncsu.edu/students/computerlabs.php
                                                                                                                                                                                                                                                                                                                                              18 Labs • 137 Unix - 240 Win - 22 Mac • 524 Total Seats
                                                                          SOUTH CAMPUS                                                                                                                                                                                                                                                        All students in PAMS classes • 515-6614 • pco@pams.ncsu.edu
                                                                                                                                                                                                                                                                                                                                              College of Textiles (COT)
                                                                                                                                                                                                                                                                                                                                              www.tx.ncsu.edu/departments/it/tco/computerlabs/
                                                                                                                                                                                                                                                                                                                                              8 Labs • 167 Win - 4 Mac - 10 Linux • 181 Total Seats
                                                                                                                                                                                                                                                                                                                                              2 All, 6 College only • 515-6594 • tx-tco@listserv.ncsu.edu
                                                                                                                                                                                                                                                                                                                                              College of Veterinary Medicine (CVM)
                                                                                                                                                                                                                                                                                                                                              www.cvm.ncsu.edu/cr/
                                                                                                                                                                                                                                                                                                                                              3 Labs • 1 Unix - 39 Win - 3 Mac • 43 Total Seats
                                                                                                                                                                                                                                                                                                                                              College only • 513-6677 • vethelp@ncsu.edu

                                                                                                                                                                                                                                                                                                                                              Information Technology Division (ITD) - Unity Computing Labs
                                                                                                                                                                                                                                                                                                                                              www.ncsu.edu/it/essentials/connections_labs/unity_computer_labs/
                                                                                                                                                                                                                                                                                                                                              9 Labs • 61 Unix - 237 Win - 15 Mac • 313 Total Seats
                                                                                                                                                                                                                                                                                                                                              All students • 515-HELP (4357) • help@ncsu.edu

                                                                                                                                                                                                                                                                                                                                              Information Technology Division (ITD) - Campus Kiosks
                                                                                                                                                                                                                                                                                                                                              www.ncsu.edu/it/essentials/connections_labs/campus_kiosks/
                                                                                                                                                    Legend                                        NC State University Help Desk µ                                                                                                             20 Mac • 20 Total Seats
                                                                                                                                                    Unity Computer Lab ´                          Hillsborough Building                                                                                                                       All students • 515-HELP (4357) • help@ncsu.edu
                                                                                                                                                    Computer Kiosk ´                              2620 Hillsborough Street
                                                                                                                                           N        Wireless (Full Coverage) <                    Email: help@ncsu.edu                                                                                                                        Total in all colleges
                                                                                                                                                    Wireless (Partial Coverage) <                 Phone: 919.515.HELP (4357)                                                                                                                  110 Labs Total
                                                                                                                                                    Wireless (Outside Coverage) <                 Web: help.ncsu.edu                                                                                                                          375 Unix - 1,861 Win - 266 Mac - 335 Linux
                                                                                                                                                    No Wireless Support <                                                                                                                                                                     2,837 Total Seats


Building Index
Name                            Num   Abbr   Brooks Hall                           11     BS    Dabney Hall                    54    DAB       Jordan Hall                            58    JOR   Motor Pool Facility                126   MPF   Poe Hall               24     POE   Scott Hall                                68     SC    Venture Center I                                  750       VC1
1911 Bldg                       36    NIN    Broughton Hall                        51     BR    Daniels Hall                   38    DAN       Kamphoefner Hall                       11A   KAM   NCSU Bookstores                    98    BKS   Polk Hall              50     PK    Stewart Theatre (In Talley Student Ctr)   102    TSC   Venture Center II                                 752       VC2
Administrative Services I       122   UG     Bureau Of Mines                       53     BM    David Clark Labs               75    CL        Kilgore Hall                           69    KI    Nelson Hall                        78    N     Price Music Center     104    PMC   Student Health Services Center            63     SHC   Venture Center III                                753       VC3
Administrative Services II      121   ASC    Burlington Nuclear Engineering Labs   42     BU    Doak Baseball Field            158   DBF       King Village                           127   KV    North Res Hall                     21    NOR   Primrose Hall          6      PRI   Sullivan Res Hall                         84     SUL   Watauga Res Hall                                  10        WAT
Administrative Services III     215   SSC    Butler Communications Bldg.           128    BUT   Engineering Building I (EB1)   782   EB1       Language And Computer Labs             30    LAU   Owen Res Hall                      92    OWN   Pullen Hall            90A    PUL   Support Services Center                   215    SSC   Weaver Labs                                       117       DSW
Alexander Res Hall              97    AEX    Caldwell Hall                         25     CAL   Field House                    28    FH        Leazar Hall                            18    LEZ   Page Hall                          34    PA    Pulp & Paper Labs      113B   PPL   Syme Res Hall                             15     SYM   Weisiger-Brown Ath Fac                            111       WB
Alumni Memorial Building        4     AL     Campus Police Facility                238    PSF   Fountain Dining Hall           82    DIN       Lee Res Hall                           87    LEE   Park Shops                         33    PS    Research I             730    RB1   T V Station                               131    TVS   Welch Res Hall                                    13        WEL
Avent Ferry Complex Residence   271   AF     Carmichael Gym                        101    CG    Gardner Hall                   67    GA        Main Vet School                        301   VET   Parking Deck - Dan Allen           60    PDD   Research II            731    RE2   Talley Student Center                     102    TSC   West Dunn Bldg                                    83        WDB
Avent Ferry Convention Ctr      272   AFH    Carroll Res Hall                      93     CAR   Gold Res Hall                  12    GOL       Mann Hall                              40    MN    Parking Deck - Reynolds Coliseum   99    PD    Research III           733    RE3   Technology Building - Red Hat             756A   TBR   Williams Hall                                     62        WMS
Bagwell Res Hall                109   BAG    Case Athletic Center                  103    CAC   Grinnells Lab                  118   GHL       Marye Anne Fox Science Teaching Lab    76    FOX   Partners I                         775   PT1   Research IV            734    RE4   Thompson Theatre                          105    TT    Winston Hall                                      23        WN
Becton Res Hall                 107   BEC    Clark Dining Hall                     106    CHI   Harrelson Hall                 56    HA        Mckimmon Exten Ed Ct                   129   MCK   Partners II Building               710   PT2   Reynolds Coliseum      100    COL   Tompkins Hall                             22     T     Withers Hall                                      43        WI
Berry Res Hall                  108   BER    College Of Textiles                   700    TEX   Harris Hall                    90    HRH       Memorial Bell Tower                    2     MBT   Partners III Building              713   PT3   Ricks Hall             45     RI    Toxicology Building                       712    TOX   Witherspoon Student Center                        81        WSC
Bostian Hall                    67A   BOS    Corporate Research I (ABB)            781A   ABB   Hillsborough Bldg              48    HLB       Metcalf Res Hall                       94    MET   Patterson Hall                     46    PT    Riddick Engr Labs      39     RD    Tucker Res Hall                           91     TUC   Wolf Villiage University Apartments               222       UA
Bowen Res Hall                  95    BOW    Cox Hall                              55     COX   Hodges Wood Products Labs      114   HWP       Monteith Engineering Research Center   720   EGR   Peele Hall                         8     PH    Riddick Stadium West   26     RS    Turlington Res Hall                       96     TUR   Wood Residence Hall                               112       WD
Bragaw Res Hall                 88    BRA    D H Hill Library                      47     DHL   Holladay Hall                  3     HOL       Morris Bldg                            31    MB    Phytotron                          70    PHY   Schaub Hall            120    SFS   University Graphics                       122    UG    Yarbrough Dr Steam Plant                          29        YDS
6




                                            THE NCSU LIBRARIES                              of D. H. Hill Library or from the circulation     of media to digital formats. The lab offers a
                                                                                            desks of the four branch libraries, Design,       diverse mix of scanners allowing the conver-
                                                                                            Natural Resources, Textiles, and Veterinary

                                            W
                                                                                                                                              sion of documents, slides, photographs, and
                                                    hen visiting the NCSU Libraries,        Medical. This service offers three different      microforms to digital format. Oversize posters
                                                    you will find computers available for    laptop configurations: Dell laptops, Macin-        and signs can be printed in color on the large-
                                            searching the library’s catalog and extensive   tosh PowerBooks, and HP Tablet PCs. NCSU          format plotter.
                                            range of electronic resources, including bib-   faculty, students, and staff can connect to the     Hardware and software for converting
                                            liographic databases, full-text journals, and   Internet at locations throughout the D. H.        analog audio and video to digital and creat-
                                            course reserve readings. As a matter of fact,   Hill Library and in the branches, provid-
                                            you can access these online resources from                                                        ing digital audio and video clips is available
                                                                                            ing access to the World Wide Web, library
                                            home, in addition to carrying out many                                                            within a soundproofed Studio. Meanwhile,
                                                                                            networked information resources, and print
                                            other library transactions such as renewing                                                       the Collaboratory is a room near the Digital
                                                                                            stations.
COLLEGE OF                                  borrowed materials and consulting with a          Wireless networking is available in the four
                                                                                                                                              Media Lab where small groups can practice
                                                                                                                                              and collaborate on projects at two worksta-
ENGINEERING                                 reference librarian by email or chat.           branch libraries and in many areas of the
                                                                                                                                              tions with large flat-panel screens.
                                              But did you know that the Libraries pro-
(EOS)                                                                                       D.H. Hill Library. For more information
                                                                                                                                                Both the Studio and Collaboratory may be
                                            vides state-of-the art equipment for creating   about the NCSU Libraries’ Laptop Lending
                                                                                                                                              reserved in advance for periods of four hours.

T
                                            multimedia group presentations, and lends       Service, call 515-2597 or visit http://www.lib.
    he College of Engineering (COE)                                                                                                             All of these resources are located on the
                                            laptops with wireless access? Read on!          ncsu.edu/ads/laptop.html.
    Eos system is specifically designed to
                                                                                                                                              second floor of the D. H. Library’s east wing,
support engineering instructional and
                                            Laptop Lending Service                          Digital Media Lab                                 in the Learning and Research Center for
research computing. The name “Eos”
                                            Anyone with a valid NCSU Libraries bor-         The Digital Media Lab provides assistance to      the Digital Age. For more information, call
dates back 15 years, when engineer-
                                            rowing card can check out a laptop com-         NC State students, faculty, and staff in creat-   (919) 513-3855 or visit http://www.lib.ncsu.
ing students named the college’s first
distributed client-server network for the   puter for in-building use at the Reserve Desk   ing digital materials and converting all types    edu/ads/dml/.
Greek Goddess of the Dawn.
  Today, Eos is composed of more than                        FLYSPACE LANDS                 Bring your laptop and your classmates and          Interactive Web site
700 workstations in labs throughout
our engineering buildings, both on
                                                                   AT TALLEY                check out NC State’s newest tool for technol-
                                                                                                                                               http://www.ncsu.edu/student_center
                                                                                            ogy-assisted collaborative learning!
                                                                                                                                               events calendar
                                            S
NCSU main and Centennial campuses.                                                            For more information about Flyspace,
Eos runs the location-independent file            tudents, do you need a study room or a
                                                 place to collaborate on school projects,   including scheduling, equipment and avail-         advertising space for the
system, AFS, and an unparalleled suite                                                      ability, see http://www.ncsu.edu/flyspace/ or       NC State community
of engineering applications for Micro-      cram for exams or brainstorm? Faculty,
                                            would you like a tech-ready small-group         http://www.ncsu.edu/student_center/.               a room reservation system
soft Windows, Sun Solaris, and Red Hat
                                            discussion area? Staff, how about a quick         Flyspace was created through a collabora-
Linux.                                                                                                                                         links to live Webcasts
                                            meeting space? If so, then NC State has your    tive partnership of Information Technology
  Remote-access technologies have
                                            answer. Welcome to Flyspace!                    Division, LITRE, NCSU Libraries, and Talley
become increasingly important to
the college since it anticipates that by      Flyspace was designed for students, faculty   Student Center.                                    New broadcasting system
2006, all of its incoming undergraduate     and staff to promote group learning and col-      If you are interested in visiting other          TV monitors in the student center lobby
students will have a laptop computer        laboration. Two Flyspace rooms are located      collaborative spaces on campus, learn              carrying a Web broadcast via the
that meets college specifications. The       in the Talley Student Center basement, in the   about the NCSU Libraries Collaboratory at:         Webcast system
computers that students bring must run      corner of the Wolves Den dining room.           http://www.lib.ncsu.edu/ads/dml/reserve.html.      Two large, flat-panel plasma screens
a current commercial operating system,        Each room can accommodate approxi-                                                               providing continuous campus-wide
but hardware vendors can vary because                                                       NEW TECHNOLOGY IN                                  broadcasts through the WolfBytes
                                            mately six people; the rooms are small by
of the open platform model, which the                                                       TALLEY STUDENT CENTER                              cable TV network
                                            design, but each comes equipped for every
college has adopted.
                                            meeting need: table and chairs; phone and
  One of the ways that applications will                                                    Talley Student Center has always been a
                                            white boards; two computers with monitors       great place to catch a meal, kill time between     High-tech, Low-touch Technology
be delivered to faculty and students is
                                            mounted on articulating arms; connectivity
via the Virtual Computing Lab (http://                                                      classes, or connect with class mates. Now,         The first fully wireless building on
                                            for data, audio and video; connections for      thanks to upgrades in technology and ser-          campus, with a range covering Talley
vcl.ncsu.edu). Among the users who will
benefit from more resources delivered        four laptops and wireless; a large flat-panel    vices, Talley gives you more! Check out the        and the outdoor courtyard between Reyn-
remotely are the growing number of          display and software productivity tools.        chart at the right to see what’s new.              olds Coliseum and the NCSU Bookstore.
students in our Engineering Online            The great location, comfort and technology      A new student game room is in produc-            Common areas with more than eighty
distance programs (http://engineering       make Flyspace the perfect place for aca-        tion in Talley basement! The new room will         Nomadic Ethernet outlets, which can be
online.ncsu.edu).                           demic or extracurricular collaboration. And     include Playstation 2, X-Boxes, and LAN            used by all NC State students, faculty
  Also in 2006, E115: Introduction          with open scheduling, via the Web, you can      gaming PCs. Also in the works are plans to         and staff.
to Computing Environments                   reserve Flyspace — for whatever, whenever.      enable student groups to rent the game room
(http://courses.ncsu.edu/e115), a           Don’t miss this exciting opportunity to use     for LAN parties and hosted tournament
required course for all COE under-          this great collaborative workspace.             events.                                            Public computer access
graduates, will focus on students taking                                                                                                       eMac Internet kiosks in the student
personal responsibility for their own                                                                                                          centers lobbies offering quick access to
computers and interfacing effectively                                                                                                          your Unity mail and NC State Web sites.
with university resources. Wireless con-                                                                                                       Two new collaborative Flyspace meeting
nectivity will also be an important part                                                                                                       rooms with seating for six, a large LCD
of student computing and next-genera-                                                                                                          flat panel display, two PCs, connectivity
tion Eos.                                                                                                                                      for four more systems and Unity access.
  To prepare for the changes in 2006, the                                                                                                      Reserve Flyspace through the Student
college has run a four-year pilot project                                                                                                      Center Web site.
to explore how laptop computers can
enhance engineering education.
  The student-owned computing
web site (http://www.eos.ncsu.edu/soc)
explains the initiative and how to pur-
chase and use laptops to connect to Eos.
  The principal site for Eos itself,
with special computing resources
for COE faculty, staff, and students,
is http://www.eos.ncsu.edu/.
                                                                                                                                                                                                       7
ANTIVIRUS &
COMPUTER SECURITY

C    omputer viruses are a very serious threat.
     Did you know that NC State University
policy requires the use of an approved antivirus
product for all Windows and Macintosh com-
puters used on the NCSU network? In order
that you may meet this requirement at no cost
to you, we have licensed Symantec AntiVirus
for all NC State students, faculty and staff.
  Last year the university blocked over 300 stu-
dent PCs from its network because the comput-
ers had been infected with viruses. Viruses were
flooding the campus network and degrading                                                                                                                   WOLFPRINT IN CAMPUS
services. These viruses can cause you to lose
                                                      Update Your OS                                                                                       COMPUTER LABS
your data and crash your computer to the point

                                                      1
                                                           With any operating system (OS), make sure you install the latest security updates.

                                                                                                                                                           T
of reinstalling the operating system, and make
you look bad when your friends or teachers                 Security updates or “patches” are written to strengthen the security flaws that have                 he WolfPrint service allows
receive a virus-infected message from you.                 been discovered since the original release date of your operating system.                           NC State students to print from
                                                           For the latest Windows OS patches, go to http://windowsupdate.microsoft.com using               computers in campus computing labs.
Here are the Basics:                                       Internet Explorer. You can also access Windows Updates from Internet Explorer by                It hosts black-and-white and color
4Avoid opening email attachments unless your               going to the Tools menu, and selecting Windows Updates.                                         printers. Black-and-white printing
virus definitions are current (no more than one                                                                                                             is available throughout campus labs,
                                                           If you are using Windows XP, we recommend that you enable the automatic update
week prior to the current date). Attachments               feature, which downloads and installs updates as they are released. Go to the Start             and color printing (standard size and
with the extensions of exe, bat, pif, scr, zip and         menu, click Control Panel, select Security Center, click Automatic Updates.                     large-format)is available in selected
vbs are often viruses. Save email attachments to                                                                                                           locations. The WolfPrint service is
disk before opening them. Symantec AntiVirus               For the latest Mac OS security updates, choose Software Update from the Apple menu.
                                                                                                                                                           provided jointly by Information Tech-
“File System Realtime Protection” will auto-                                                                                                               nology Division (ITD) and WolfCopy.
matically scan them. Remember, new viruses            Use Strong Passwords
                                                                                                                                                             To use the WolfPrint service, you

                                                      2
emerge ever more frequently; update your                   A strong password is one of the best defenses against computer intruders. Avoid                 must first purchase print quota. Wolf-
virus definitions regularly to be sure you are              passwords that are easy for someone to guess, like your address, your birth date or             Print drafts print quota from your
protected. With Symantec AntiVirus managed                 your nickname. Choose something that can’t be found in the dictionary and includes              account whenever you send jobs to a
version, the updates occur automatically. To               a combination of lowercase and uppercase letters, numbers and characters. One good              WolfPrint printer.
learn if you have the most current virus defini-            suggestion is to create a password that uses the first (or last) letter of each word in a line
                                                                                                                                                             We recommend that you purchase
tions check http://www.ncsu.edu/antivirus/ver-             of your favorite quote, song or poem. Then substitute numbers or characters for letters.
sions/. To get help when you have a virus, or if
                                                                                                                                                           at least a small amount of print quota
                                                           For example, using the phrase, “You can run but you can’t hide” could generate Ycr6ych
you need help installing Symantec AntiVirus,                                                                                                               so that you will be able to print in
                                                           as a password.
call 515-HELP (4357).                                                                                                                                      campus computing facilities. Five
                                                           Have different passwords for each of your Internet and computer accounts, and keep              dollars will purchase approximately
                                                           intruders guessing by changing your passwords regularly.                                        83 black and white pages. Note: you
4Install all security patch updates issued for
your operating system. Make sure your PC is                                                                                                                do not need print quota to print to
                                                      Beware of Spyware and Adware                                                                         your own printer, or another privately
set to automatically receive updates. Users of

                                                      3
Microsoft Windows products can go to http://               According to Symantec (http://www.symantec.com):                                                owned printer.
windowsupdate.microsoft.com for information                4Spyware - “Programs that have the ability to scan systems or monitor activity and                Purchasing print quota is now easier
and to download these updates.                               relay information to other computers or locations in cyber-space.”                            than ever! You may choose to purchase
                                                           4Adware - “Programs that facilitate delivery of advertising content to the user through         print quota online (http://print.ncsu.
4Set passwords for all accounts on your com-                 their own window, or by utilizing another program’s interface.”                               edu) with any Visa or MasterCard.
puter to increase security. See http://www.ncsu.             These programs secretly perform intrusive tasks such as monitoring computer usage
                                                                                                                                                           Hint: Your parents can even buy print
edu/resnet/security/.                                        and Internet browsing or buying habits, gathering passwords, account numbers and
                                                                                                                                                           quota online for you! If you want to
                                                             other personal information, hijacking your browser’s start page and changing impor-
                                                                                                                                                           pay in person, or do not have a credit
4Spyware is programming that is unknowingly                  tant system files, just to name a few.
                                                                                                                                                           card bearing the Visa or MasterCard
installed on a computer to secretly gather infor-          You know when you’ve been affected by spyware or ad-ware when your computer                     logo, visit the WolfCopy service desk
mation about the computer or the computer                  starts behaving strangely. If your computer suddenly runs very slowly, applications             on the first floor of Talley Student
user, such as keystrokes, and relays that informa-         start themselves or you find yourself under a pile of pop-up windows, it’s a good                Center between the hours of 8:00 AM
tion to others. Spyware can enter the computer             chance spyware or adware is the culprit.
in the form of a virus or as the result of install-
                                                                                                                                                           and 4:30 PM on Monday, Wednesday,
                                                           Many people unknowingly acquire spyware and ad-ware as a component of freeware                  or Friday.
ing software. It can disrupt or degrade your
                                                           or shareware. Often, they are bundled with other applications and acknowledged in the
computer’s performance, for example, it can
                                                           End-User License Agreement (EULA). Since the agreement is required to complete the              How much does it cost to print?
affect your ability to reach Web sites. The Help!
                                                           installation of the desired application, most people agree without reading the details.         4Black-and-white printing costs
CD contains a program called Spybot Search
and Destroy, which helps remove Spyware. This              Some applications that identify, isolate and remove these pesky programs are com-                $0.06 per page
program is also freely available from http://www.          monly-used freeware solutions:                                                                  4Color printing costs $0.60 per page
safer-networking.org/.                                     4Spybot - Search and Destroy, available at http://www.safer-networking.org                      4Large-format printing costs $0.80
                                                           4AdAware, available from http://www.lavasoftusa.com                                              per square foot
4Get Symantec AntiVirus software from the                    To stay protected, spyware and ad-ware removers should be kept up-to-date and
Help! CD or download it from http://www.                     used frequently.                                                                              Where are the WolfCopy locations?
ncsu.edu/antivirus/. If you are using Syman-                                                                                                               4Talley Student Center, ground floor
tec AntiVirus off-campus you should refer to          Use Antivirus Software                                                                               4University Graphics, Sullivan Drive

                                                      4
http://www.ncsu.edu/antivirus/remote_connec-               Antivirus Software can protect your computer from harm. All computers connected                 4Materials Management Warehouse,
tions/ for more information on keeping your                to the NCSU network are required to run an approved antivirus product. Be sure to                3240 Ligon Street
virus definitions up to date. Find out more                 install the latest version of antivirus software and keep its virus-definition list updated.
about virus protection software on the Help!               For more information and a free copy of Symantec AntiVirus software go to                       Where do I get more information?
CD, at http://www.ncsu.edu/antivirus/.                     http://www.ncsu.edu/it/antivirus.                                                               Check the Questions page at
                                                                                                                                                           http://print.ncsu.edu and click on
4For in-depth information on computer secu-           Beware of Email Attachments                                                                          the purple question mark.

                                                      5
rity issues, see the chart (at right) and visit
                                                           Email viruses have become sophisticated enough to quietly invade your electronic
http://www.ncsu.edu/resnet/security/.
                                                           address book and email themselves to contacts under your name. Always verify                    Problems printing and need help?
                                                           unexpected email attachments with the sender, if you know them, before you open the             Call the NC State Help Desk at
4If you have any questions about the above
                                                           attachment. If you don’t know the sender, do not open it and delete the attachment.             (919) 515-HELP (4357). If you prefer
topics and how they might affect your com-
puter, please call the NC State Help Desk at                                                                                                               email, visit http://print.ncsu.edu, click
                                                      Instant Messenger (IM) Viruses                                                                       on the pink exclamation mark, and
515-HELP (4357), send email to help@ncsu.edu

                                                      6
or log on and visit the NC State Help Desk Web             Like email, IM clients can also send and receive viruses, which can infect your computer.       send us email.
site at http://help.ncsu.edu.                              Treat IM file transfers with the same caution that you would all email attachments.
Computing@NC State
EDITOR Robert Gierka
DESIGNER Mark McLawhorn                             8
CONTRIBUTORS

                                                                                                                        Hook Up With
Everette Allen, Twanda Baker, Mark Belmonte,




                                                                                                                        ResNet
Anna Dahlstein, Judy Davis, Noah Genzel,
Laura Grady, Jessie Henninger, Susan Klein,
David Ladrie, Carrie Levow, Stan North Martin,
Ellen McDaniel, Hal Meeks, Sarah Noell,
Saroj Primlani, Jen Riehle, Don Schmidt,
Tony Stephens, Dana Strickland, Charles Walker,
Jeff Webster, Patrick Williams and Rob Yaeger.




                                                                                                                                                                            x
COMPUTING@NC STATE,
NC State University’s computing technology
publication, is published in the fall and spring.
Printed by Triangle Web printing.

For more information, call (919) 513-4085 or
email robert_gierka@ncsu.edu

No state allocated funds were used in printing
this document.

http://www.ncsu.edu/it/essentials/

                                                    R    esNet allows students living in University Housing resi-       Students must use an Ethernet cable (left yellow wire), NOT a phone cable (right),

i              Computing Help                            dence halls or at Greek Court to connect their personally-
                                                    owned computers to the high-speed campus data network and
                                                    the Internet. When their computer is equipped with an Ether-
                                                                                                                        to connect their computer to the data outlet in their room.

                                                                                                                        4What kind of software will you need?
ITD provides computing help and                     net adapter and cable, students can easily and quickly perform      The software you need to connect to ResNet comes with your
consulting services for academic                    many tasks from their room.                                         operating system and Ethernet adapter. ResNet supports the
computing at NC State.                                                                                                  following operating systems, all of which have the necessary
                                                    4How do you get ResNet?                                             networking software:
NC State University Help Desk                       If you live in a University Housing residence hall you automati-
In partnership with other computing                 cally receive ResNet service. Your student account will be billed    4Windows XP Pro / Home (XP Pro recommended)
consultants on campus, we support the               in the same way as your room and local phone service. The fee
Unity/Eos student computing environ-                                                                                     4Windows 2000 Professional
                                                    for ResNet is $90 per semester. ResNet is also an option avail-
ment and its software applications.                                                                                      4Macintosh OS 10.3
                                                    able to those who live in Greek Court chapter houses.
We also provide help with:
4the NC State data network                          4Will your computer work with ResNet?                               Having anti-virus software is so important in a networked
4a variety of applications and services             Most computers with current versions of operating systems           environment like ResNet, that it is required if you’re running
4hardware and software support                      and hardware will connect to ResNet when equipped with              Windows or MacOS. NC State provides Symantec AntiVirus
4instructional technology tools.                    a 10/100BaseT or Gigabit Ethernet adapter and cable. We             Corporate Edition for all currently enrolled students. ResNet
                                                    strongly recommend that you use a computer that meets NC            strongly recommends using the managed version of Symantec
Most of our consulting is done by                   State’s minimum recommendations for new and used com-               AntiVirus Corporate Edition, available on the Help! CD or
telephone and email. For in-depth                                                                                       online at http://www.ncsu.edu/antivirus/. The advantage of
                                                    puters. (See page 3 for information about minimum recom-
computing questions or complex                                                                                          choosing a managed install is that the computer receives virus
                                                    mendations.) While computers that do not meet the minimum
problems, we recommend that you
                                                    recommendations may be able to connect to the campus data           definitions automatically.
make an appointment to meet with
                                                    network, ResNet staff cannot provide assistance with old or          ResNet requires you to keep your computer’s operating
one of our computing consultants.
                                                    outdated equipment.                                                 system patched with the latest updates and security fixes. All
                                                                                                                        supported operating systems have an automatic update feature.
Contact Us:
NC State University Help Desk                       4What kind of Ethernet adapter do you need?                         For more information, see http://www.ncsu.edu/resnet/security/.
Hillsborough Building                               Most new computers come with Ethernet adapters built in,
Room 208                                            however, very few computers ship with the necessary Ethernet        4How do you configure your computer
Campus Box 7109                                     cable. If your computer does not have an Ethernet adapter built        for ResNet?
2620 Hillsborough Street                            in, ResNet strongly recommends purchasing an adapter from           With an Ethernet adapter properly installed, most comput-
Raleigh, North Carolina                             one of the following manufacturers: Netgear, 3Com or Xircom/        ers can connect to the network as soon as they’re plugged into
27695-7109                                                                                                              the correct data outlet in your room. Detailed configuration
                                                    Intel. The Ethernet adapters from these companies have proven
Email: help@ncsu.edu                                to work well on the campus network.                                 instructions are available on the ResNet web site.
Telephone: (919) 515-HELP (4357)                      Be sure the Ethernet cable you purchase is rated for Category
Fax: (919) 513-1893                                 5 or higher network use. ResNet recommends purchasing your          4What if you need help?
Web: http://help.ncsu.edu/                          Ethernet cable from the NCSU Bookstores because other cables        Help is always available to establish your ResNet connection.
                                                    have been unreliable on our network.                                ResNet staff will assist you by telephone or email, or come out


   !           Software is free                       If you buy a new computer and it doesn’t come with a built-in     to your room to help you get connected.
                                                    Ethernet adapter, we encourage you to have one installed at the
               on the Help! CD                      time of purchase.                                                   4How do you get more information?
4AntiVirus software                                                                                                     Visit the ResNet web site at http://www.ncsu.edu/resnet/.
4Spyware protection                                                                                                     Send email to ResNet at resnet@ncsu.edu. Call a consultant
4Web Browsers                                                                                                           at 515-HELP (4357).
4File transfer software
4And much, much more...
Check out the Help!
CD (handed out
at New Student                                                                                                          Communications. NC State’s recommendations for equipment
Orienta-                                                                                                                may not be the same for UT. Please contact
tion). It’s got                                                                                                         University Towers (919-755-1943) or PAETEC (1-800-962-
software                                                                                                                4772) if you have questions about connecting your computer
for both                                                                                                                to the University Towers network.
the PC and                                                                                                               Road Runner cable modem service is provided for residents
Macintosh
computing                                             NOT LIVING IN A RESIDENCE HALL?                                   of E.S. King Village as part of their agreement.
                                                                                                                         Students living off campus may want to contract for Internet
platforms. The

                                                    T
programs are free                                      hose living in University Housing residence halls or on          service with one of the many Internet Service Providers (ISPs).
to NC State students,                                  Greek Court have access to ResNet high-speed data com-           There are a variety of factors you will want to consider when
faculty and staff. You get                          munication services. (See the ResNet article) Students living in    choosing among ISPs. NC State has compiled a guide to help
great                                               University Towers, E.S. King Village or off campus have other       you evaluate their services. Please see http://www.ncsu.edu/it/
software like Symantec AntiVirus (Norton            options for connecting their computers to the Internet.             essentials/.
AV for the Mac) Mozilla web browser, and             University Towers (UT) is a privately owned residence hall.         Check out http://thelist.internet.com/ for a link to a list
SFTP (secure file transfer program).                                                                                     of ISPs.
                                                    NC State ResNet service is not available in UT; however, UT
For more information, or to get the new Help!       provides residents with high-speed Ethernet service and a            Note: We make no claims about the completeness or accuracy
CD, contact the NC State University Help Desk.      connection to the Internet, similar to ResNet, via PAETEC           of the information provided in this list.