Information Technology Division Computing@NC State Providing Technology Guidance to the NC State Community • Fall 2005 MANAGE YOUR TIME WITH BRICKYARD CALENDAR! Y ou have 15 credit hours this semester, basketball practice, an upcoming exam, a part-time job, things to do and people to meet. How do you keep it all straight? The Brickyard Calendar! Information Technology Division, in its con- tinuing efforts to offer improved IT services, WE WELCOME YOU is proud to announce Brickyard Calendar, NC State’s implementation of Oracle’s award-win- TO NC STATE! ning calendaring software. Brickyard Calen- dar is targeted to be released in the fall to all students, faculty and staff. Today’s university students demand increas- ing mobility, they are IT savvy and have busy Understanding your Unity account makes campus A ll NC State students have access to Unity, a campus-wide computing environment that serves faculty, staff and students. Current- Your Unity account is generated automatically when you enroll at NC State. You should receive your Unity login ID at New Student Orienta- schedules. The Brickyard Calendar aims to meet these needs with easy Web access through a variety of browsers and platforms, such as computing easier. ly-registered students are assigned an account tion. If you do not receive your Unity ID during personal computers and PDAs. in Unity. Your Unity ID, the login ID associated orientation, or if you need assistance with your You can schedule your own activities and you with this account, can be used to access a num- account, please contact a Help Desk consultant can search for meeting time on your friends’ or ber of computing services and facilities: at 515-HELP (4357), or firstname.lastname@example.org. Your initial password for your Unity account is set colleagues’ calendars. Invite them to meetings 4IMAP email services to the last 4 digits of your campus ID plus the or get-togethers. Reserve time and resources: 4Web-based email client month and date of your birthday with lead- ing 0’s. For example: campus ID = 123456789 4Flyspace multimedia, collaborative 4Personal web-page support and a birthdate of May 8 would have an initial meeting space in Talley Student Center password of 67890508. 4Help sessions with tutors 4Personal networked ﬁle space that can be used Information Technology Division (ITD) 4Meetings with professors to store ﬁles and publish web pages provides computing labs around campus, which 4Reminders of weekly tasks 4Access to Unity labs where you can use a variety of software packages on students may use for all their computing needs. 4Reminders to call home! MS Windows, UNIX, and Macintosh-based platforms These labs, which mainly use the Unity com- puting environment, are maintained by ITD 4Access to your student records and many other How do you get started? In the fall, visit and various colleges. They provide access to the on-line resources at the university Internet, word processors, spreadsheets, compil- http://brickyard.ncsu.edu and select calendar. ers and discipline-speciﬁc software on You will need to enter your Unity ID and pass- 4Technical support through the NC State University Help Desk Windows, UNIX and Macintosh. Many are word. Documentation is also available, select it open for extended hours, or even overnight! by clicking on the training link. Welcome continued on page 2 4 in 2 3 4 5 6 7 8 WELCOME TO CHECK OUT SOME A VERY WHERE ARE ALL FLYSPACE LANDS ANTIVIRUS & HOOK UP NC STATE’S ITD SPECIFICATIONS IMPORTANT MAP THE LABS? AT TALLEY SECURITY WITH RESNET Best wishes as you Do you need a new Follow this map and Look here for New study areas Tips on protecting Connect to the begin a new semester computer? Check out you should never be college-speciﬁc promote group learning your PC and high-speed campus at NC State. this page and see. lost on campus. computing information. and collaboration. preventing distaster. data network. 2 HELP IS CLOSER THAN YOU THINK! H ave you ever sat in front of your computer, staring into the screen, wondering why it is acting the way it is? and many any other questions. The NC State University Help Desk is a collaborative effort between Information Technology Division Consultants are available to take your call and answer your question quickly and thoroughly. If we cannot answer your Have you ever needed a software package, and Resource Management and Informa- question immediately, you will be given and wondered if you could use it on campus, tion Systems (RMIS) to provide the campus a tracking number, which you can use to or at home? Have you ever forgotten your with a default Help Desk for your computing follow the progress of your help request. password just before a paper was due? needs. For more information, visit the Help Desk: DEAR NC STATE STUDENTS, For most folks, answers to these and other The Help Desk, open from 7:00 AM - 6:00 4Email: email@example.com FACULTY AND STAFF questions reside in the heads of fellow PM, Monday through Friday, is available to 4Web: http://help.ncsu.edu students, your teachers, or your little brother assist NC State students, faculty and staff 4Telephone: (919) 515-HELP (4357) O n behalf of the staff of the back home. But, in fact, the University has a with most computing problems: hardware, 4Visit us at the Hillsborough Building, Information Technology computing Help Desk that can answer these software, or other questions. across from D.H. Hill Library. Division (ITD), I wish you a warm welcome to North Carolina State 3Welcome continued from page 1 4Email Addresses University. This is an exciting time to Your Unity ID gives you computing access. Your Unity email address is your Unity be part of the NC State community. For a complete listing of campus Unity ID (usually your ﬁrst initial, middle We have a new chancellor leading labs, see the campus map (pages 4 & 5 of initial and the ﬁrst six characters of the university to even higher levels this publication) or visit: http://www.ncsu. your last name) in the following format: of achievement by encouraging us to edu/it/essentials/. Choose the Unity Com- yourUnityID@ncsu.edu. For instructions achieve “innovation in action.” puter Labs link under Connections. on how to use your Unity account, visit We know we have an exciting new http://www.ncsu.edu/it/essentials/ and se- generation of students on campus. If 4Printing lect the Email link under the Tools menu. you are from North Carolina and in Printing in most Unity labs is handled The table below provides a list of host your ﬁrst year of college, you most through Wolfcopy. To print, you must names that can help you set up your likely passed a computer competency have paid for print quota in advance. You software to access Unity resources. For test before entering high school and can put money in your print quota ac- more information, visit http://www.ncsu. you’ve probably been using comput- count at the Wolfcopy desk located on the edu/resnet/email_setup/. ers since you ﬁrst started school. We know that what was cutting-edge and ﬁrst ﬂoor of the Talley Student Center (see map, G4). For more information, 4If You Already Have the highest technology for us and for turn to page 7 of this publication or visit an Email Address NC State students just ﬁve years ago, http://print.ncsu.edu/. By default, your ofﬁcial university email is now nestled in the palm of your address is your Unity email address. If you hand — or in your backpack. ITD supports innovation and new 4Email Basics prefer another email address, add it through IMAP (Internet Message Access Protocol) Registration and Records’ PACK TRACKS ideas in student computing. Our goal is the default email service for all new system: http://www.ncsu.edu/reg_records/. is to provide an IT environment that Unity accounts at NC State University. It Even if you update your address informa- enables you to advance to your high- allows email messages to be stored on an tion with a non-Unity email address, email est learning goals. From our advanced NC State IMAP server so that they can be messages may still be sent to your Unity wireless data network, to innovative accessed from anywhere, through any web address. You can request forwarding of your collaborative workspaces like Fly- browser or compatible email client, such Unity email to your preferred address. space, to Help Desk chat rooms, ITD as MS Outlook, Thunderbird, Eudora, For more information about email forward- is enabling students in their pursuit of Mozilla or NC State Webmail. For more ing, contact the NC State University Help “innovation in action.” information about Webmail, see http:// Desk at 515-HELP (4357) or send email to Today’s NC State University comput- www.ncsu.edu/it/essentials/. firstname.lastname@example.org. ing environment is a collaborative effort. Increasingly, our new stu- dents are becoming a driving force 4Service Host Name in campus technology innovation. 4IMAP (incoming email) yourUnityID.mail.ncsu.edu We need your input so we continue 4SMTP (outgoing email) smtp-resnet.ncsu.edu (ResNet subscribers only) to invest state dollars well in the IT innovations that advance your learn- 4SMTP (outgoing email) smtp.ncsu.edu (other NCSU network users)* ing outcomes and prepare you for the 4SSH ssh.ncsu.edu best jobs. Send us your suggestions 4FTP ftp.ncsu.edu and feedback about how we can better support you. * Off-campus clients should reference http://www.ncsu.edu/it/essentials/email_messaging/smtp/ to conﬁgure their For a look at the computing mail client to use their Internet Service Provider’s (ISP) SMTP server. resources available to you at NC State, Notes: You do not need to conﬁgure the email software in Unity labs. visit the Computing Essentials Web site at http://www.ncsu.edu/it/ essentials/ or see the ITD main KNOW THE RULES OF SAFE, RESPONSIBLE COMPUTING! Here are the key points: homepage: http://www.ncsu.edu/itd/. 4Keep your computer up-to-date with 4Consider running an anti-spyware 4Observe all copyright laws, especially For more computing help, visit the online the latest security patches and updates. program on a regular basis. A good one, when downloading and sharing ﬁles. help database at http://help.ncsu.edu. Spybot Search and Destroy, is included on For more information on copyright, If you have technical questions, 4Make sure you have secure passwords on the Help! CD. Other titles are available for see http://www.ncsu.edu/copyright/. email them to the NC State University all of your computer accounts, includ- download. Microsoft also releases a Win- Help Desk at email@example.com. ing your Unity account and all of your dows Malicious Software Removal Tool 4You may not use university computing You can visit the Help Desk in the computer’s administrator accounts. monthly that detects a small set of current resources for commercial gain or private Hillsborough Building. While you are Change the passwords on your Unity and prevalent malicious software. proﬁt (with a few narrow exceptions). there pick up the new Help! CD with account at least once each semester. antivirus software. 4Stay legal! Do not violate any state or A Feedback form is available at x 4Never share your Unity account or federal laws and always follow univer- http://www.ncsu.edu/it/itd/intheloop/ password with anyone, even if they sity policies when you use your account itdfeedback.html. also have a Unity account. or university computing facilities. Best wishes from ITD staff for a 4Avoid using your computer in productive and successful semester. such a way as to overload university Sam Averitt computing equipment or hamper Vice Provost for Information Technology system performance. DO I NEED A COMPUTER? ? 3 The following recommendations and speciﬁcations were developed by NC State’s Information Technology Division for Fall 2005 and will be updated in Spring 2006. For more details, go to http://www.ncsu.edu/it/compspecs/. Check with your college or department for more speciﬁc information on computer requirements, or visit http://www.ncsu.edu/it/essentials/your_computer/hardware_specs/colleges.html Component New PC New PC Used PC Desktop Basic Laptop Desktop and Laptop CPU Intel-compatible 3 GHz Pentium M (any speed) Intel-compatible 800 MHz System RAM 512 MB 512 MB 256 MB Optical Drive DVD + RW CD - RW/DVD CD - ROM ACCESSIBILITY OF Hard Drive 80 GB, SATA 40 GB 20 GB INFORMATION Monitor 17” LCD 14” Desktop: 15” Laptop: 12” TECHNOLOGY Video Adapter PCI Express adapter 64 MB discrete video RAM 1024 x 768 (minimum) Operating System Win XP Pro Win XP Pro Win 2000 or XP* N orth Carolina State University is committed to providing an inclusive environment for all students. Ethernet Adapter Built in Built in Yes This commitment takes a proactive Firewire No No No approach to providing accessibility to USB 2.0 2.0 Yes its information resources, including Web pages and online content. Modem Yes Yes 56 K To accommodate access to infor- (if using a dial-in ISP) (Winmodem not reccomended) mation technology resources for a Wireless No 802.11 b/g N/A student with a disability, the ofﬁce of Disability Student Services (DSS) Warranty Service 3-year on-site parts 3-year on-site parts One year offers a range of assistive technolo- and labor and labor gies and devices. Assistive technolo- * Win 95/98/Me are not supported gies are a software and/ or hardware devices that accommodate functional limitations or increase functional Component New Macintosh New Macintosh Used Macintosh capabilities of a person with a disabil- Desktop Basic Laptop Desktop and Laptop ity. Examples of assistive technolo- CPU G4 1.0 GHz G4 G3 700 MHz gies used to accommodate access to System RAM 256 MB 256 MB 256 MB computers and information resources are highlighted below. Optical Drive ComboDrive DVD/CD-RW ComboDrive DVD/CD-RW CD-ROM Hard Drive 40 GB 40 GB 20 GB Blindness Screen readers, braille input/output, Monitor 17” LCD 12” Desktop: 15” Laptop: 12” scanners/OCR, voice output Video Adapter 32 MB AGP Buit in 1024 x 768 (minimum) Low vision Operating System MacOS 10.3 MacOS 10.3 MacOS 10.3 Screen magniﬁcation software, Ethernet Adapter Built in Built in Built in large monitors, CCTV Firewire Built in Built in Built in Deaf or hard of hearing USB Built in Built in Built in Visual signals mapping computer sound alerts Modem Built in Built in Built in (if using a dial-in ISP) Orthopedic/motor Wireless No Built in N/A Speech recognition, alternative input devices (keyboard and mouse), Warranty Service 3-year AppleCare 3-year AppleCare One year word prediction Protection Plan Protection Plan Learning disabilities 4Make sure you are using up-to-date Voice output, scanning/OCR/visual antivirus software on your computer. tracking/readers, word prediction 4If you connect your computer to the Many assistive technologies are NC State network and are running deployed around campus and the Windows or Mac operating systems, students can access them in the you must install Symantec AntiVirus following manner: software and keep it up to date, unless you have another virus protection program. 4Student computing labs across campus 4Do not attempt to circumvent system 4For more information about 4Assistive Technology Center security or gain unauthorized access, virus protection software, see at D.H. Hill Library either to internal computing systems http://www.ncsu.edu/antivirus/. 4Protect yourself and your computing 4Loaned to them as a part of their or external systems. account privileges by obeying the univer- academic accommodation from sity’s rules and regulations. Read them the DSS ofﬁce 4Under speciﬁc conditions, university online at http://www.ncsu.edu/it/rulesregs/. 4Computer lab at the DSS ofﬁce ofﬁcials have the right to examine personal electronic information 4If you have questions about For more information about the stored on, or passing through, computing rules and regulations, IT Accessibility Initiative visit, the university system. send them to firstname.lastname@example.org. http://www.ncsu.edu/it/access/. 4 5 COLLEGE OF VETERINARY MEDICINE NORTH CAMPUS COLLEGE-SPECIFIC COMPUTING LABS College of Agriculture and Life Sciences (CALS) www.cals.ncsu.edu/computing/facilities/student_labs.html 22 Labs • 315 Win - 90 Mac • 405 Total Seats Available to all students • 515-3741 • CATT_help@ncsu.edu College of Design (COD) www.design.ncsu.edu/it/ 9 Labs • 47 Win - 56 Mac • 103 Total Seats CENTRAL CAMPUS College only • 515-8318 • email@example.com College of Education (CED) ced.ncsu.edu/ops/labs/ 6 Labs • 110 Win - 29 Mac • 139 Total Seats All students • 515-1760 • firstname.lastname@example.org College of Engineering (COE) www.eos.ncsu.edu/labs 19 Labs • 175 Unix - 274 Win - 190 Linux • 639 Total Seats All students in COE classes • 515-2458 • email@example.com College of Natural Resources (CNR) cnr.ncsu.edu/computer/it_services.html 2 Labs • 1 Unix - 58 Win • 59 Total Seats All, but college preferred • 515-9606 • firstname.lastname@example.org College of Humanities and Social Sciences (CHASS) http://www.chass.ncsu.edu/it/ 9 Labs • 213 Win - 26 Mac • 239 Total Seats All, but college preferred • 515-3512 email@example.com CENTENNIAL CAMPUS College of Management (COM) www.mgt.ncsu.edu/computing.html 5 Labs • 161 Win • 161 Total Seats College only • 515-6094 • firstname.lastname@example.org College of Physical and Mathematical Sciences (PAMS) www.pams.ncsu.edu/students/computerlabs.php 18 Labs • 137 Unix - 240 Win - 22 Mac • 524 Total Seats SOUTH CAMPUS All students in PAMS classes • 515-6614 • email@example.com College of Textiles (COT) www.tx.ncsu.edu/departments/it/tco/computerlabs/ 8 Labs • 167 Win - 4 Mac - 10 Linux • 181 Total Seats 2 All, 6 College only • 515-6594 • firstname.lastname@example.org College of Veterinary Medicine (CVM) www.cvm.ncsu.edu/cr/ 3 Labs • 1 Unix - 39 Win - 3 Mac • 43 Total Seats College only • 513-6677 • email@example.com Information Technology Division (ITD) - Unity Computing Labs www.ncsu.edu/it/essentials/connections_labs/unity_computer_labs/ 9 Labs • 61 Unix - 237 Win - 15 Mac • 313 Total Seats All students • 515-HELP (4357) • firstname.lastname@example.org Information Technology Division (ITD) - Campus Kiosks www.ncsu.edu/it/essentials/connections_labs/campus_kiosks/ Legend NC State University Help Desk µ 20 Mac • 20 Total Seats Unity Computer Lab ´ Hillsborough Building All students • 515-HELP (4357) • email@example.com Computer Kiosk ´ 2620 Hillsborough Street N Wireless (Full Coverage) < Email: firstname.lastname@example.org Total in all colleges Wireless (Partial Coverage) < Phone: 919.515.HELP (4357) 110 Labs Total Wireless (Outside Coverage) < Web: help.ncsu.edu 375 Unix - 1,861 Win - 266 Mac - 335 Linux No Wireless Support < 2,837 Total Seats Building Index Name Num Abbr Brooks Hall 11 BS Dabney Hall 54 DAB Jordan Hall 58 JOR Motor Pool Facility 126 MPF Poe Hall 24 POE Scott Hall 68 SC Venture Center I 750 VC1 1911 Bldg 36 NIN Broughton Hall 51 BR Daniels Hall 38 DAN Kamphoefner Hall 11A KAM NCSU Bookstores 98 BKS Polk Hall 50 PK Stewart Theatre (In Talley Student Ctr) 102 TSC Venture Center II 752 VC2 Administrative Services I 122 UG Bureau Of Mines 53 BM David Clark Labs 75 CL Kilgore Hall 69 KI Nelson Hall 78 N Price Music Center 104 PMC Student Health Services Center 63 SHC Venture Center III 753 VC3 Administrative Services II 121 ASC Burlington Nuclear Engineering Labs 42 BU Doak Baseball Field 158 DBF King Village 127 KV North Res Hall 21 NOR Primrose Hall 6 PRI Sullivan Res Hall 84 SUL Watauga Res Hall 10 WAT Administrative Services III 215 SSC Butler Communications Bldg. 128 BUT Engineering Building I (EB1) 782 EB1 Language And Computer Labs 30 LAU Owen Res Hall 92 OWN Pullen Hall 90A PUL Support Services Center 215 SSC Weaver Labs 117 DSW Alexander Res Hall 97 AEX Caldwell Hall 25 CAL Field House 28 FH Leazar Hall 18 LEZ Page Hall 34 PA Pulp & Paper Labs 113B PPL Syme Res Hall 15 SYM Weisiger-Brown Ath Fac 111 WB Alumni Memorial Building 4 AL Campus Police Facility 238 PSF Fountain Dining Hall 82 DIN Lee Res Hall 87 LEE Park Shops 33 PS Research I 730 RB1 T V Station 131 TVS Welch Res Hall 13 WEL Avent Ferry Complex Residence 271 AF Carmichael Gym 101 CG Gardner Hall 67 GA Main Vet School 301 VET Parking Deck - Dan Allen 60 PDD Research II 731 RE2 Talley Student Center 102 TSC West Dunn Bldg 83 WDB Avent Ferry Convention Ctr 272 AFH Carroll Res Hall 93 CAR Gold Res Hall 12 GOL Mann Hall 40 MN Parking Deck - Reynolds Coliseum 99 PD Research III 733 RE3 Technology Building - Red Hat 756A TBR Williams Hall 62 WMS Bagwell Res Hall 109 BAG Case Athletic Center 103 CAC Grinnells Lab 118 GHL Marye Anne Fox Science Teaching Lab 76 FOX Partners I 775 PT1 Research IV 734 RE4 Thompson Theatre 105 TT Winston Hall 23 WN Becton Res Hall 107 BEC Clark Dining Hall 106 CHI Harrelson Hall 56 HA Mckimmon Exten Ed Ct 129 MCK Partners II Building 710 PT2 Reynolds Coliseum 100 COL Tompkins Hall 22 T Withers Hall 43 WI Berry Res Hall 108 BER College Of Textiles 700 TEX Harris Hall 90 HRH Memorial Bell Tower 2 MBT Partners III Building 713 PT3 Ricks Hall 45 RI Toxicology Building 712 TOX Witherspoon Student Center 81 WSC Bostian Hall 67A BOS Corporate Research I (ABB) 781A ABB Hillsborough Bldg 48 HLB Metcalf Res Hall 94 MET Patterson Hall 46 PT Riddick Engr Labs 39 RD Tucker Res Hall 91 TUC Wolf Villiage University Apartments 222 UA Bowen Res Hall 95 BOW Cox Hall 55 COX Hodges Wood Products Labs 114 HWP Monteith Engineering Research Center 720 EGR Peele Hall 8 PH Riddick Stadium West 26 RS Turlington Res Hall 96 TUR Wood Residence Hall 112 WD Bragaw Res Hall 88 BRA D H Hill Library 47 DHL Holladay Hall 3 HOL Morris Bldg 31 MB Phytotron 70 PHY Schaub Hall 120 SFS University Graphics 122 UG Yarbrough Dr Steam Plant 29 YDS 6 THE NCSU LIBRARIES of D. H. Hill Library or from the circulation of media to digital formats. The lab offers a desks of the four branch libraries, Design, diverse mix of scanners allowing the conver- Natural Resources, Textiles, and Veterinary W sion of documents, slides, photographs, and hen visiting the NCSU Libraries, Medical. This service offers three different microforms to digital format. Oversize posters you will ﬁnd computers available for laptop conﬁgurations: Dell laptops, Macin- and signs can be printed in color on the large- searching the library’s catalog and extensive tosh PowerBooks, and HP Tablet PCs. NCSU format plotter. range of electronic resources, including bib- faculty, students, and staff can connect to the Hardware and software for converting liographic databases, full-text journals, and Internet at locations throughout the D. H. analog audio and video to digital and creat- course reserve readings. As a matter of fact, Hill Library and in the branches, provid- you can access these online resources from ing digital audio and video clips is available ing access to the World Wide Web, library home, in addition to carrying out many within a soundproofed Studio. Meanwhile, networked information resources, and print other library transactions such as renewing the Collaboratory is a room near the Digital stations. COLLEGE OF borrowed materials and consulting with a Wireless networking is available in the four Media Lab where small groups can practice and collaborate on projects at two worksta- ENGINEERING reference librarian by email or chat. branch libraries and in many areas of the tions with large ﬂat-panel screens. But did you know that the Libraries pro- (EOS) D.H. Hill Library. For more information Both the Studio and Collaboratory may be vides state-of-the art equipment for creating about the NCSU Libraries’ Laptop Lending reserved in advance for periods of four hours. T multimedia group presentations, and lends Service, call 515-2597 or visit http://www.lib. he College of Engineering (COE) All of these resources are located on the laptops with wireless access? Read on! ncsu.edu/ads/laptop.html. Eos system is speciﬁcally designed to second ﬂoor of the D. H. Library’s east wing, support engineering instructional and Laptop Lending Service Digital Media Lab in the Learning and Research Center for research computing. The name “Eos” Anyone with a valid NCSU Libraries bor- The Digital Media Lab provides assistance to the Digital Age. For more information, call dates back 15 years, when engineer- rowing card can check out a laptop com- NC State students, faculty, and staff in creat- (919) 513-3855 or visit http://www.lib.ncsu. ing students named the college’s ﬁrst distributed client-server network for the puter for in-building use at the Reserve Desk ing digital materials and converting all types edu/ads/dml/. Greek Goddess of the Dawn. Today, Eos is composed of more than FLYSPACE LANDS Bring your laptop and your classmates and Interactive Web site 700 workstations in labs throughout our engineering buildings, both on AT TALLEY check out NC State’s newest tool for technol- http://www.ncsu.edu/student_center ogy-assisted collaborative learning! events calendar S NCSU main and Centennial campuses. For more information about Flyspace, Eos runs the location-independent ﬁle tudents, do you need a study room or a place to collaborate on school projects, including scheduling, equipment and avail- advertising space for the system, AFS, and an unparalleled suite ability, see http://www.ncsu.edu/ﬂyspace/ or NC State community of engineering applications for Micro- cram for exams or brainstorm? Faculty, would you like a tech-ready small-group http://www.ncsu.edu/student_center/. a room reservation system soft Windows, Sun Solaris, and Red Hat discussion area? Staff, how about a quick Flyspace was created through a collabora- Linux. links to live Webcasts meeting space? If so, then NC State has your tive partnership of Information Technology Remote-access technologies have answer. Welcome to Flyspace! Division, LITRE, NCSU Libraries, and Talley become increasingly important to the college since it anticipates that by Flyspace was designed for students, faculty Student Center. New broadcasting system 2006, all of its incoming undergraduate and staff to promote group learning and col- If you are interested in visiting other TV monitors in the student center lobby students will have a laptop computer laboration. Two Flyspace rooms are located collaborative spaces on campus, learn carrying a Web broadcast via the that meets college speciﬁcations. The in the Talley Student Center basement, in the about the NCSU Libraries Collaboratory at: Webcast system computers that students bring must run corner of the Wolves Den dining room. http://www.lib.ncsu.edu/ads/dml/reserve.html. Two large, ﬂat-panel plasma screens a current commercial operating system, Each room can accommodate approxi- providing continuous campus-wide but hardware vendors can vary because NEW TECHNOLOGY IN broadcasts through the WolfBytes mately six people; the rooms are small by of the open platform model, which the TALLEY STUDENT CENTER cable TV network design, but each comes equipped for every college has adopted. meeting need: table and chairs; phone and One of the ways that applications will Talley Student Center has always been a white boards; two computers with monitors great place to catch a meal, kill time between High-tech, Low-touch Technology be delivered to faculty and students is mounted on articulating arms; connectivity via the Virtual Computing Lab (http:// classes, or connect with class mates. Now, The ﬁrst fully wireless building on for data, audio and video; connections for thanks to upgrades in technology and ser- campus, with a range covering Talley vcl.ncsu.edu). Among the users who will beneﬁt from more resources delivered four laptops and wireless; a large ﬂat-panel vices, Talley gives you more! Check out the and the outdoor courtyard between Reyn- remotely are the growing number of display and software productivity tools. chart at the right to see what’s new. olds Coliseum and the NCSU Bookstore. students in our Engineering Online The great location, comfort and technology A new student game room is in produc- Common areas with more than eighty distance programs (http://engineering make Flyspace the perfect place for aca- tion in Talley basement! The new room will Nomadic Ethernet outlets, which can be online.ncsu.edu). demic or extracurricular collaboration. And include Playstation 2, X-Boxes, and LAN used by all NC State students, faculty Also in 2006, E115: Introduction with open scheduling, via the Web, you can gaming PCs. Also in the works are plans to and staff. to Computing Environments reserve Flyspace — for whatever, whenever. enable student groups to rent the game room (http://courses.ncsu.edu/e115), a Don’t miss this exciting opportunity to use for LAN parties and hosted tournament required course for all COE under- this great collaborative workspace. events. Public computer access graduates, will focus on students taking eMac Internet kiosks in the student personal responsibility for their own centers lobbies offering quick access to computers and interfacing effectively your Unity mail and NC State Web sites. with university resources. Wireless con- Two new collaborative Flyspace meeting nectivity will also be an important part rooms with seating for six, a large LCD of student computing and next-genera- ﬂat panel display, two PCs, connectivity tion Eos. for four more systems and Unity access. To prepare for the changes in 2006, the Reserve Flyspace through the Student college has run a four-year pilot project Center Web site. to explore how laptop computers can enhance engineering education. The student-owned computing web site (http://www.eos.ncsu.edu/soc) explains the initiative and how to pur- chase and use laptops to connect to Eos. The principal site for Eos itself, with special computing resources for COE faculty, staff, and students, is http://www.eos.ncsu.edu/. 7 ANTIVIRUS & COMPUTER SECURITY C omputer viruses are a very serious threat. Did you know that NC State University policy requires the use of an approved antivirus product for all Windows and Macintosh com- puters used on the NCSU network? In order that you may meet this requirement at no cost to you, we have licensed Symantec AntiVirus for all NC State students, faculty and staff. Last year the university blocked over 300 stu- dent PCs from its network because the comput- ers had been infected with viruses. Viruses were ﬂooding the campus network and degrading WOLFPRINT IN CAMPUS services. These viruses can cause you to lose Update Your OS COMPUTER LABS your data and crash your computer to the point 1 With any operating system (OS), make sure you install the latest security updates. T of reinstalling the operating system, and make you look bad when your friends or teachers Security updates or “patches” are written to strengthen the security ﬂaws that have he WolfPrint service allows receive a virus-infected message from you. been discovered since the original release date of your operating system. NC State students to print from For the latest Windows OS patches, go to http://windowsupdate.microsoft.com using computers in campus computing labs. Here are the Basics: Internet Explorer. You can also access Windows Updates from Internet Explorer by It hosts black-and-white and color 4Avoid opening email attachments unless your going to the Tools menu, and selecting Windows Updates. printers. Black-and-white printing virus deﬁnitions are current (no more than one is available throughout campus labs, If you are using Windows XP, we recommend that you enable the automatic update week prior to the current date). Attachments feature, which downloads and installs updates as they are released. Go to the Start and color printing (standard size and with the extensions of exe, bat, pif, scr, zip and menu, click Control Panel, select Security Center, click Automatic Updates. large-format)is available in selected vbs are often viruses. Save email attachments to locations. The WolfPrint service is disk before opening them. Symantec AntiVirus For the latest Mac OS security updates, choose Software Update from the Apple menu. provided jointly by Information Tech- “File System Realtime Protection” will auto- nology Division (ITD) and WolfCopy. matically scan them. Remember, new viruses Use Strong Passwords To use the WolfPrint service, you 2 emerge ever more frequently; update your A strong password is one of the best defenses against computer intruders. Avoid must ﬁrst purchase print quota. Wolf- virus deﬁnitions regularly to be sure you are passwords that are easy for someone to guess, like your address, your birth date or Print drafts print quota from your protected. With Symantec AntiVirus managed your nickname. Choose something that can’t be found in the dictionary and includes account whenever you send jobs to a version, the updates occur automatically. To a combination of lowercase and uppercase letters, numbers and characters. One good WolfPrint printer. learn if you have the most current virus deﬁni- suggestion is to create a password that uses the ﬁrst (or last) letter of each word in a line We recommend that you purchase tions check http://www.ncsu.edu/antivirus/ver- of your favorite quote, song or poem. Then substitute numbers or characters for letters. sions/. To get help when you have a virus, or if at least a small amount of print quota For example, using the phrase, “You can run but you can’t hide” could generate Ycr6ych you need help installing Symantec AntiVirus, so that you will be able to print in as a password. call 515-HELP (4357). campus computing facilities. Five Have different passwords for each of your Internet and computer accounts, and keep dollars will purchase approximately intruders guessing by changing your passwords regularly. 83 black and white pages. Note: you 4Install all security patch updates issued for your operating system. Make sure your PC is do not need print quota to print to Beware of Spyware and Adware your own printer, or another privately set to automatically receive updates. Users of 3 Microsoft Windows products can go to http:// According to Symantec (http://www.symantec.com): owned printer. windowsupdate.microsoft.com for information 4Spyware - “Programs that have the ability to scan systems or monitor activity and Purchasing print quota is now easier and to download these updates. relay information to other computers or locations in cyber-space.” than ever! You may choose to purchase 4Adware - “Programs that facilitate delivery of advertising content to the user through print quota online (http://print.ncsu. 4Set passwords for all accounts on your com- their own window, or by utilizing another program’s interface.” edu) with any Visa or MasterCard. puter to increase security. See http://www.ncsu. These programs secretly perform intrusive tasks such as monitoring computer usage Hint: Your parents can even buy print edu/resnet/security/. and Internet browsing or buying habits, gathering passwords, account numbers and quota online for you! If you want to other personal information, hijacking your browser’s start page and changing impor- pay in person, or do not have a credit 4Spyware is programming that is unknowingly tant system ﬁles, just to name a few. card bearing the Visa or MasterCard installed on a computer to secretly gather infor- You know when you’ve been affected by spyware or ad-ware when your computer logo, visit the WolfCopy service desk mation about the computer or the computer starts behaving strangely. If your computer suddenly runs very slowly, applications on the ﬁrst ﬂoor of Talley Student user, such as keystrokes, and relays that informa- start themselves or you ﬁnd yourself under a pile of pop-up windows, it’s a good Center between the hours of 8:00 AM tion to others. Spyware can enter the computer chance spyware or adware is the culprit. in the form of a virus or as the result of install- and 4:30 PM on Monday, Wednesday, Many people unknowingly acquire spyware and ad-ware as a component of freeware or Friday. ing software. It can disrupt or degrade your or shareware. Often, they are bundled with other applications and acknowledged in the computer’s performance, for example, it can End-User License Agreement (EULA). Since the agreement is required to complete the How much does it cost to print? affect your ability to reach Web sites. The Help! installation of the desired application, most people agree without reading the details. 4Black-and-white printing costs CD contains a program called Spybot Search and Destroy, which helps remove Spyware. This Some applications that identify, isolate and remove these pesky programs are com- $0.06 per page program is also freely available from http://www. monly-used freeware solutions: 4Color printing costs $0.60 per page safer-networking.org/. 4Spybot - Search and Destroy, available at http://www.safer-networking.org 4Large-format printing costs $0.80 4AdAware, available from http://www.lavasoftusa.com per square foot 4Get Symantec AntiVirus software from the To stay protected, spyware and ad-ware removers should be kept up-to-date and Help! CD or download it from http://www. used frequently. Where are the WolfCopy locations? ncsu.edu/antivirus/. If you are using Syman- 4Talley Student Center, ground ﬂoor tec AntiVirus off-campus you should refer to Use Antivirus Software 4University Graphics, Sullivan Drive 4 http://www.ncsu.edu/antivirus/remote_connec- Antivirus Software can protect your computer from harm. All computers connected 4Materials Management Warehouse, tions/ for more information on keeping your to the NCSU network are required to run an approved antivirus product. Be sure to 3240 Ligon Street virus deﬁnitions up to date. Find out more install the latest version of antivirus software and keep its virus-deﬁnition list updated. about virus protection software on the Help! For more information and a free copy of Symantec AntiVirus software go to Where do I get more information? CD, at http://www.ncsu.edu/antivirus/. http://www.ncsu.edu/it/antivirus. Check the Questions page at http://print.ncsu.edu and click on 4For in-depth information on computer secu- Beware of Email Attachments the purple question mark. 5 rity issues, see the chart (at right) and visit Email viruses have become sophisticated enough to quietly invade your electronic http://www.ncsu.edu/resnet/security/. address book and email themselves to contacts under your name. Always verify Problems printing and need help? unexpected email attachments with the sender, if you know them, before you open the Call the NC State Help Desk at 4If you have any questions about the above attachment. If you don’t know the sender, do not open it and delete the attachment. (919) 515-HELP (4357). If you prefer topics and how they might affect your com- puter, please call the NC State Help Desk at email, visit http://print.ncsu.edu, click Instant Messenger (IM) Viruses on the pink exclamation mark, and 515-HELP (4357), send email to email@example.com 6 or log on and visit the NC State Help Desk Web Like email, IM clients can also send and receive viruses, which can infect your computer. send us email. site at http://help.ncsu.edu. Treat IM ﬁle transfers with the same caution that you would all email attachments. Computing@NC State EDITOR Robert Gierka DESIGNER Mark McLawhorn 8 CONTRIBUTORS Hook Up With Everette Allen, Twanda Baker, Mark Belmonte, ResNet Anna Dahlstein, Judy Davis, Noah Genzel, Laura Grady, Jessie Henninger, Susan Klein, David Ladrie, Carrie Levow, Stan North Martin, Ellen McDaniel, Hal Meeks, Sarah Noell, Saroj Primlani, Jen Riehle, Don Schmidt, Tony Stephens, Dana Strickland, Charles Walker, Jeff Webster, Patrick Williams and Rob Yaeger. x COMPUTING@NC STATE, NC State University’s computing technology publication, is published in the fall and spring. Printed by Triangle Web printing. For more information, call (919) 513-4085 or email firstname.lastname@example.org No state allocated funds were used in printing this document. http://www.ncsu.edu/it/essentials/ R esNet allows students living in University Housing resi- Students must use an Ethernet cable (left yellow wire), NOT a phone cable (right), i Computing Help dence halls or at Greek Court to connect their personally- owned computers to the high-speed campus data network and the Internet. When their computer is equipped with an Ether- to connect their computer to the data outlet in their room. 4What kind of software will you need? ITD provides computing help and net adapter and cable, students can easily and quickly perform The software you need to connect to ResNet comes with your consulting services for academic many tasks from their room. operating system and Ethernet adapter. ResNet supports the computing at NC State. following operating systems, all of which have the necessary 4How do you get ResNet? networking software: NC State University Help Desk If you live in a University Housing residence hall you automati- In partnership with other computing cally receive ResNet service. Your student account will be billed 4Windows XP Pro / Home (XP Pro recommended) consultants on campus, we support the in the same way as your room and local phone service. The fee Unity/Eos student computing environ- 4Windows 2000 Professional for ResNet is $90 per semester. ResNet is also an option avail- ment and its software applications. 4Macintosh OS 10.3 able to those who live in Greek Court chapter houses. We also provide help with: 4the NC State data network 4Will your computer work with ResNet? Having anti-virus software is so important in a networked 4a variety of applications and services Most computers with current versions of operating systems environment like ResNet, that it is required if you’re running 4hardware and software support and hardware will connect to ResNet when equipped with Windows or MacOS. NC State provides Symantec AntiVirus 4instructional technology tools. a 10/100BaseT or Gigabit Ethernet adapter and cable. We Corporate Edition for all currently enrolled students. ResNet strongly recommend that you use a computer that meets NC strongly recommends using the managed version of Symantec Most of our consulting is done by State’s minimum recommendations for new and used com- AntiVirus Corporate Edition, available on the Help! CD or telephone and email. For in-depth online at http://www.ncsu.edu/antivirus/. The advantage of puters. (See page 3 for information about minimum recom- computing questions or complex choosing a managed install is that the computer receives virus mendations.) While computers that do not meet the minimum problems, we recommend that you recommendations may be able to connect to the campus data deﬁnitions automatically. make an appointment to meet with network, ResNet staff cannot provide assistance with old or ResNet requires you to keep your computer’s operating one of our computing consultants. outdated equipment. system patched with the latest updates and security ﬁxes. All supported operating systems have an automatic update feature. Contact Us: NC State University Help Desk 4What kind of Ethernet adapter do you need? For more information, see http://www.ncsu.edu/resnet/security/. Hillsborough Building Most new computers come with Ethernet adapters built in, Room 208 however, very few computers ship with the necessary Ethernet 4How do you conﬁgure your computer Campus Box 7109 cable. If your computer does not have an Ethernet adapter built for ResNet? 2620 Hillsborough Street in, ResNet strongly recommends purchasing an adapter from With an Ethernet adapter properly installed, most comput- Raleigh, North Carolina one of the following manufacturers: Netgear, 3Com or Xircom/ ers can connect to the network as soon as they’re plugged into 27695-7109 the correct data outlet in your room. Detailed conﬁguration Intel. The Ethernet adapters from these companies have proven Email: email@example.com to work well on the campus network. instructions are available on the ResNet web site. Telephone: (919) 515-HELP (4357) Be sure the Ethernet cable you purchase is rated for Category Fax: (919) 513-1893 5 or higher network use. ResNet recommends purchasing your 4What if you need help? Web: http://help.ncsu.edu/ Ethernet cable from the NCSU Bookstores because other cables Help is always available to establish your ResNet connection. have been unreliable on our network. ResNet staff will assist you by telephone or email, or come out ! Software is free If you buy a new computer and it doesn’t come with a built-in to your room to help you get connected. Ethernet adapter, we encourage you to have one installed at the on the Help! CD time of purchase. 4How do you get more information? 4AntiVirus software Visit the ResNet web site at http://www.ncsu.edu/resnet/. 4Spyware protection Send email to ResNet at firstname.lastname@example.org. Call a consultant 4Web Browsers at 515-HELP (4357). 4File transfer software 4And much, much more... Check out the Help! CD (handed out at New Student Communications. NC State’s recommendations for equipment Orienta- may not be the same for UT. Please contact tion). It’s got University Towers (919-755-1943) or PAETEC (1-800-962- software 4772) if you have questions about connecting your computer for both to the University Towers network. the PC and Road Runner cable modem service is provided for residents Macintosh computing NOT LIVING IN A RESIDENCE HALL? of E.S. King Village as part of their agreement. Students living off campus may want to contract for Internet platforms. The T programs are free hose living in University Housing residence halls or on service with one of the many Internet Service Providers (ISPs). to NC State students, Greek Court have access to ResNet high-speed data com- There are a variety of factors you will want to consider when faculty and staff. You get munication services. (See the ResNet article) Students living in choosing among ISPs. NC State has compiled a guide to help great University Towers, E.S. King Village or off campus have other you evaluate their services. Please see http://www.ncsu.edu/it/ software like Symantec AntiVirus (Norton options for connecting their computers to the Internet. essentials/. AV for the Mac) Mozilla web browser, and University Towers (UT) is a privately owned residence hall. Check out http://thelist.internet.com/ for a link to a list SFTP (secure ﬁle transfer program). of ISPs. NC State ResNet service is not available in UT; however, UT For more information, or to get the new Help! provides residents with high-speed Ethernet service and a Note: We make no claims about the completeness or accuracy CD, contact the NC State University Help Desk. connection to the Internet, similar to ResNet, via PAETEC of the information provided in this list.