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					                                                                                                                                                                                       Transforming Timetabling Project 2007: Risk Log                                                                                     University of Wolverhampton



                                                                                                                                  Timetabling Project 2007: Risk Log
                                                                                                                              Risks updated: 113, 114 Risks Closed: 110
                                                                                       Risk
                                                                                    category:                                                                                                                                                                                                            Current status:
Risk identifier:                                                                       (e.g.                                                           Probability:                                                                                                                                       (e.g. closed,
     (to be                                                                        commercial,                                                           (high,                                                                                                                                             reducing,
 allocated by                   Date                                                  legal,                                                            medium,                                                                                                                               Date of    increasing, no
project admin)      Author:   identified:              Description:                 technical)                  Impact: (high, medium, low)               low)       Proximity:          Options and countermeasures:                          Selected response:            Owner:         last update:     change)
TT-100           P Travill      8/1/2007 Schools will add unreasonable            Management     Time: little impact on project timetable - will occur Medium       Not an      Prevention: ensure Schools concerns are             During creation of Policy and          B Mitchell         2/22/2008 Revised
                                          requests for rooms to maintain                         as part of normal data gathering process.                          issue for addressed in the specification of users'              Procedures ensure Schools concerns                                   Proximity,
                                          spare capacity (safety cushion)                        Quality: high impact on operation of system - will                 2008.       requirements and ensure Schools participate in      are addressed in the specification of                                Options &
                                                                                                 prevent meeting Acceptance Criteria, esp.                          Spring      Quality Review.                                     users' requirements and ensure                                       countermeasur
                                                                                                 measures on space utilization                                      2009 for Reduction: consider space charging or other            Schools participate in Quality Review.                               es
                                                                                                 Benefit: high impact - may see no overall                          new         direct impact on School resources.                  During this stage ensure consideration
                                                                                                 improvement in process.                                            timetable Acceptance: consider School operation of              of space charging or other means of
                                                                                                 People/resources: high impact on space costs. May                  processes space allocation and impact on utilisation            keeping requirements accurate and also
                                                                                                 impact on staff morale.                                                        objective.                                          consider whether Schools might
                                                                                                 Cost: low impact on project costs.                                             Transference: n/a                                   operate space allocation themselves.
                                                                                                 Scope: high impact on project scope.                                           Contingency: develop in advance (with Schools
                                                                                                                                                                                & originators) approximate 'space profiles' for     Develop and publish approximate
                                                                                                 Overall: HIGH                                                                  Schools' subjects as guide for judging whether      'space profiles' for Schools' subjects.
                                                                                                                                                                                Schools room requests are reasonable.               Not sure how realistic this is.
                                                                                                                                                                                Consider Local float of spare rooms
                                                                                                                                                                                (contingency rooms)                                 Consider local float of spare rooms

TT-101         P Travill       8/1/2007 Schools unable to deliver outputs of Technical           Time: high impact - will delay completion of project. Medium      Spring      Prevention: ensure specification of                  Acceptance Criteria addressed in           B Mitchell    2/19/2008 No Change
                                        information needed if too complex                        Quality: high impact - will prevent production of                 2009        requirements pays particular attention to            Quality Review.
                                                                                                 accurate timetables for staff and students.                                   Acceptance Criteria on levels of complexity.
                                                                                                 Benefit: high impact - will prevent achievement of all                        Ensure development plans are measured                Ensure sufficient and timely training.
                                                                                                 benefits.                                                                     against Acceptance Criteria. Testing to include
                                                                                                 People/resources: see cost                                                    range of users on different campuses and             Prepare backup staff.
                                                                                                 Cost: medium impact - will incur costs of extending                           different room types
                                                                                                 the project a further year as a minimum, if problem                           Reduction: avoid complex patterns of data (may
                                                                                                 recognised early enough and system failure                                    be difficult to achieve) and provide good training
                                                                                                 avoided. Otherwise impact will be high.                                       for key staff. Project Board agreement of
                                                                                                 Scope:                                                                        dataflow structure underpinning the process-
                                                                                                                                                                               with timings.
                                                                                                 Overall: HIGH                                                                 Acceptance:
                                                                                                                                                                               Transference:
                                                                                                                                                                               Contingency: prepare staff who may be required
                                                                                                                                                                               to work with School staff on production of
                                                                                                                                                                               desired information.
TT-102         P Travill       8/1/2007 Unforeseen change of student              Management     Time: medium impact - may delay production of        Low         Summer       Prevention: ensure parameters of system are          Review parameters in Acceptance            P Travill     2/19/2008 No Change
                                        numbers                                                  some timetables                                      (change of 2008          sufficiently tuned to accommodate fluctuation        Criteria and ensure appropriate testing.
                                                                                                 Quality: medium impact - may disrupt some staff      student                  within agreed limits set out in Acceptance
                                                                                                 and student timetables                               numbers                  Criteria.                                            Publicise widely the agreed parameters,
                                                                                                 Benefit: medium impact - could compromise            routine and              Reduction: ensure forecast numbers verified          the correction processes and the
                                                                                                 achievement of benefits                              therefore                independently (Planning Division?) or wait until     likelihood of their being required. Set
                                                                                                 People/resources: not known                          'foreseen'               more firm data is available.                         and publish system performance
                                                                                                 Cost: low impact - rework, communication costs,      so system                Acceptance: accept variation in student              targets?
                                                                                                 institutional embarrassment                          designed                 numbers as unavoidable and focus on
                                                                                                 Scope: not known                                     to cope.)                developing slick correction processes.
                                                                                                                                                                               Transference: n/a
                                                                                                 Overall: MEDIUM                                                               Contingency: maintain a level of flexibility -
                                                                                                                                                                               avoid using all stock of a particular room size in
                                                                                                                                                                               a timetable slot.
TT-103         P Travill       8/1/2007 Ability of project to identify & secure   Management     Time: medium impact - could delay project           Medium        Spring      Prevention: emphasise importance of project by       Maintain extensive programme of          G Hurd          2/19/2008 No Change
                                        the needed culture change                                completion.                                                       2009        sponsorship at senior level. Cascade culture         communication with key staff, formal
                                                                                                 Quality: high impact - could prevent operation of                             change through Deans & Heads performance             groups and representative bodies.
                                                                                                 new processes.                                                                targets. Ensure appropriate communication to         Ensure all views are acknowledged and
                                                                                                 Benefit: high impact - could prevent achievement of                           all relevant staff groups.                           addressed publicly. Make clear who has
                                                                                                 benefits                                                                      Reduction: involve key staff                         accountability for culture change across
                                                                                                 People/resources: medium impact - key staff                                   (representatives/opinion formers) in determining     the University. Reduction: Benifits
                                                                                                 affected but most unaffected.                                                 users requirements and acceptance criteria.          managment workshop, internal
                                                                                                 Cost: low                                                                     Benifits managment workshop, Internal M & C          Marketing & Communications drive
                                                                                                 Scope: low impact - may opt to ring fence                                     campaign
                                                                                                 operational boundaries (e.g. 'central'                                        Acceptance: n/a
                                                                                                 space/timetable)                                                              Transference: n/a
                                                                                                                                                                               Contingency: budget for continued space
                                                                                                 Overall: MEDIUM                                                               inefficiency. Prepare for reduced scope (or
                                                                                                                                                                               'Pilot'?) implementation of full system.
TT-104         P Travill       8/1/2007 Failure to secure agreement of            Management     Time: medium impact - may delay implementation of Medium          Spring      Prevention: ensure interest groups are               Ensure interest groups are committed to G Hurd           2/19/2008 No Change
                                        different interest groups (IT                            key systems developments.                                         2009        committed to the project. Involve them in            the project. Involve them in specification
                                        Services, Facilities) to integrate into                  Quality: high impact - may prevent prompt, or even                            specification of requirements where appropriate.     of requirements where appropriate.
                                        the project                                              accurate, processing and publication of information.                          Reduction: negotiate user requirements where
                                                                                                 Benefit: high impact - may prevent delivery of                                interest groups' views diverge.
                                                                                                 primary benefits.                                                             Acceptance: n/a
                                                                                                 People/resources: low                                                         Transference: n/a
                                                                                                 Cost: low                                                                     Contingency:
                                                                                                 Scope: low

                                                                                                 Overall: MEDIUM


TT-105         P Travill       8/1/2007 Inability of project to secure the    Management         Time: medium impact - may delay implementation of Low             Summer      Prevention: ensure desired outcomes are clear        Ensure sufficient resources made         P Travill      2/19/2008   Revised
                                        organisational structure required to                     new procedures & processes.                                       2008        and unambiguous. Ensure project does not             available at appropriate time and ensure                            Proximity
                                        facilitate new processes put in place                    Quality: medium impact - may prevent operation of                             proceed without sufficient authorisation.            requisite organisational structures are
                                        (staffing, systems etc)                                  accurate and timely timetable process.                                        Reduction: ensure all options considered.            achieved.
                                                                                                 Benefit: medium impact - may not fully achieve                                Alternative models may be viable.
                                                                                                 primary benefits.                                                             Acceptance: n/a
                                                                                                 People/resources: medium - may impact on existing                             Transference: n/a
                                                                                                 central and School staffing and their colleagues to                           Contingency:
                                                                                                 implement new developments with insufficient
                                                                                                 resources.
                                                                                                 Cost: low impact - may incur additional costs in
                                                                                                 rework and extending project life.
                                                                                                 Scope: medium impact - may be required to limit
                                                                                                 scope to available resourcing.

                                                                                                 Overall: MEDIUM


            b23da33b-5de7-42cf-9dcd-3a8f29ae6311.xls                                                                                                                                                              Risk Log Page 1 of 4                                                                                                   Printed on 7/18/2011
                                                                                                                                                                                    Transforming Timetabling Project 2007: Risk Log                                                                                  University of Wolverhampton



                                                                                                                                  Timetabling Project 2007: Risk Log
                                                                                                                              Risks updated: 113, 114 Risks Closed: 110
                                                                                      Risk
                                                                                   category:                                                                                                                                                                                                       Current status:
Risk identifier:                                                                      (e.g.                                                       Probability:                                                                                                                                      (e.g. closed,
     (to be                                                                       commercial,                                                       (high,                                                                                                                                            reducing,
 allocated by                    Date                                                legal,                                                        medium,                                                                                                                              Date of    increasing, no
project admin)      Author:    identified:              Description:               technical)                Impact: (high, medium, low)             low)      Proximity:           Options and countermeasures:                            Selected response:           Owner:       last update:     change)
TT-106           P Travill    8/1/2007     Failure to secure confidence of staff Management     Time: medium impact - may delay completion of     Medium       Spring     Prevention: ensure staff fully understand the          Maintain extensive programme of       G Hurd         2/19/2008 No Change
                                           for successful delivery of project                   project.                                                       2009       objectives of the project, it's importance to the      communication with key staff, formal
                                                                                                Quality: medium impact - may encounter reluctance                         University and the method of operation,                groups and representative bodies.
                                                                                                to change processes until convinced of success,                           communication channels, etc.                           Ensure all views are acknowledged and
                                                                                                thus prohibiting achievement of optimum outcomes.                         Reduction: engage directly with staff suggesting       addressed.
                                                                                                Benefit: medium impact - could prevent                                    a lack of confidence in the project.
                                                                                                achievement of benefits.                                                  Acceptance: n/a
                                                                                                People/resources: medium impact - key staff                               Transference: n/a
                                                                                                affected but most unaffected.                                             Contingency:
                                                                                                Cost: low
                                                                                                Scope: low impact - may opt to ring fence
                                                                                                operational boundaries (e.g. 'central'
                                                                                                space/timetable)


                                                                                                Overall: MEDIUM

TT-107         A Reynolds     8/31/2007   Insufficient funding for project         Management   Time: medium impact - may delay completion of          Low      Ongoing     Prevention: ensure forecast costs are                Monitor planned and actual project      A Reynolds   2/19/2008   Revised
                                          objectives                                            project.                                                                    reasonable and regularly reviewed. Ensure            costs.                                                           Proximity
                                                                                                Quality: medium impact - may prevent high quality                           project does not proceed to the next stage
                                                                                                (high cost) inputs and processes being adopted                              without sufficient authorisation. Escalate
                                                                                                (e.g. software, consultancy).                                               forecasts which exceed Project Plan tolerance.
                                                                                                Benefit: medium impact - may not fully achieve                              Reduction: ensure all options considered.
                                                                                                benefits.                                                                   Alternative models may be viable.
                                                                                                People/resources: medium impact - may require                               Acceptance: n/a
                                                                                                redeployment of existing staffing from other                                Transference: n/a
                                                                                                activities and/or recruitment of additional staff.                          Contingency: make additional funding available
                                                                                                Cost: medium impact - may require additional                                to the project.
                                                                                                funding.
                                                                                                Scope: medium impact - may require reduction in
                                                                                                scope.

                                                                                                Overall: MEDIUM

TT-108         A Reynolds     8/31/2007   Insufficient time allotted for project   Management   Time: medium impact - may delay completion of          Low      Spring      Prevention: ensure forecast timings are              Monitor planned and actual project      A Reynolds   2/19/2008   No Change
                                          activities                                            project.                                                        2008        reasonable and regularly reviewed. Ensure            timings.
                                                                                                Quality: low impact - may not be able to deliver                            project does not proceed to the next stage
                                                                                                quality required.                                                           without sufficient authorisation. Escalate
                                                                                                Benefit: low impact - may not be able to deliver all                        forecasts which exceed Project Plan tolerance.
                                                                                                expected benefits.                                                          Reduction: ensure all options considered.
                                                                                                People/resources: medium impact - may require                               Alternative models may be viable.
                                                                                                more input from other staff.                                                Acceptance: accept time constraints & set
                                                                                                Cost: low impact - may require more staffing to                             reasonable tolerances with Project Executive
                                                                                                meet tight deadlines.                                                       Transference: n/a
                                                                                                Scope: low impact - may need to reschedule                                  Contingency: reschedule project timings.
                                                                                                delivery priorities to fit within available time
                                                                                                constraints.

                                                                                                Overall: LOW
TT-109         A Reynolds     9/4/2007    Loss of key staff                        Management   Time: medium impact - if suffered at key phase will Low         Ongoing     Prevention: n/a                                      Operate project to a standard method.   G Hurd       2/19/2008   Revised
                                                                                                significantly delay completion of the project.                              Reduction: operate project to a standard             Ensure other staff are available with                            Proximity &
                                                                                                Quality: high impact - could prevent operation of                           method. Ensure other staff are available with        requisite skills. Ensure full                                    Probability
                                                                                                new processes.                                                              requisite skills. Ensure full documentation at all   documentation at all times.
                                                                                                Benefit: medium impact - could prevent                                      times.
                                                                                                achievement of primary benefits.                                            Acceptance: over the life of the project changes
                                                                                                People/resources: medium impact - will require                              in the core personnel (PMTS) are likely.
                                                                                                recruitment and training of replacement staff while                         Transference: n/a
                                                                                                trying to maintain progress within the limited                              Contingency: recruit and train replacement staff.
                                                                                                windows of opportunity for implementing change.                             Delay proceeding to next stage, if necessary.
                                                                                                Cost: low impact - recruitment, training and possible
                                                                                                extension of project.
                                                                                                Scope: medium impact - may necessitate reduction
                                                                                                in scope.

                                                                                                Overall: MEDIUM

TT-110         L Goode        2/5/2008    Failure of CMIS to provide required Supplier-         Time: medium impact - could delay project whilst      Medium    February/ Prevention: n/a                                        Contingency: Consult IT experts (MI,     L Goode     3/31/2008   Closed
                                          web functionality required for interim technical      sourcing alternative suppliers                                  March     Reduction: n/a                                         Business Enterprise and Development )
                                          improvments (room information                         Quality: low impact                                             2008      Contingency: Consult IT experts (MI, Business          for interim solution at low cost. Review
                                          database)                                             Benefit: low - may delay achievements of primary                          Enterprise and Development ) for interim               software options afterwards
                                                                                                benifits                                                                  solution at low cost. Review software options
                                                                                                People/resources: medium impact- training required                        afterwards
                                                                                                for existing staff on any new software purchased.                         Acceptance: accept CMIS implementation will
                                                                                                Cost: medium impact- source alternative supplier &                        not provide web functionality required for interim
                                                                                                purchase new software                                                     improvments, don't use web interface as an
                                                                                                              Transferance: n/a                                           interim improvment.
                                                                                                                     Scope: medium impact-may be                          Transferance: N/A
                                                                                                required to limit scope due to resource availability.


                                                                                                                   Overall: MEDIUM




            b23da33b-5de7-42cf-9dcd-3a8f29ae6311.xls                                                                                                                                                            Risk Log Page 2 of 4                                                                                               Printed on 7/18/2011
                                                                                                                                                                                          Transforming Timetabling Project 2007: Risk Log                                                                                       University of Wolverhampton



                                                                                                                                     Timetabling Project 2007: Risk Log
                                                                                                                                 Risks updated: 113, 114 Risks Closed: 110
                                                                                         Risk
                                                                                     category:                                                                                                                                                                                                                Current status:
Risk identifier:                                                                         (e.g.                                                            Probability:                                                                                                                                         (e.g. closed,
     (to be                                                                         commercial,                                                             (high,                                                                                                                                               reducing,
 allocated by                    Date                                                   legal,                                                             medium,                                                                                                                                 Date of    increasing, no
project admin)      Author:    identified:              Description:                  technical)                Impact: (high, medium, low)                  low)      Proximity:          Options and countermeasures:                             Selected response:                  Owner:   last update:     change)
TT-111           L Goode      05/02/208 Failure of supplier to provide             Supplier-       Time: medium impact on project timescales (will        Medium       Summer Prevention: n/a                                           Arrange software demonstrations from         L Goode     3/31/2008 Revised: all
                                           required web functionality for new      technical       already have alternative suppliers identified)                      2008                    Reduction: Include supplier in           alternative supliers causing minimum
                                           timetable system                                                                               Quality: high                           project as much as possible.                          disruption to project timescales. Cost
                                                                                                   impact- may delay production of timetables                                                                                           impact inevitable.
                                                                                                   Benefit: high- may delay primary benifits                                      Contingency: Arrange software demonstrations
                                                                                                   People/Resources-medium Impact: Training and                                   from alternative supliers causing minimum
                                                                                                   development will be needed for staff, in operating                             disruption to project timescales. Cost impact
                                                                                                   new alternative software.                                                      inevitable.
                                                                                                   Cost: medium impact- project may incur cost of                                 Acceptance: tolerate the risk.
                                                                                                   purchasing new software                                                        Transferance: Consider 'failure' clause in
                                                                                                                                                                                  supplier contract
                                                                                                   Overall:HIGH


TT-112         R Benson -       1/30/2008   Lack of clarity on exact student       Management      Time: low impact on project timescales                 High        Septembe    Prevention: ensure parameters of system are           Review parameters in Acceptance              P Travill   2/19/2008   Revised
               PA to P Travill.             numbers                                                                                 Quality: high                     r2009 for   sufficiently tuned to accommodate fluctuation         Criteria and ensure appropriate testing.                             Probability
                                                                                                   impact- will prevent maximum space utilisation         Depends     new         within agreed limits set out in Acceptance
                                                                                                   benefits due to consistent inaccuracies of data.       on range    timetable   Criteria.                                             Publicise widely the agreed parameters,
                                                                                                   May prevent production of accurate personalised        e.g.        processes   Reduction: ensure forecast numbers verified           the correction processes and the
                                                                                                   timetables for students and staff in the long term.                            independently (Planning Division?).                   likelihood of their being required. Set
                                                                                                                                                          High-100%               Acceptance: accept variation in student               and publish system performance
                                                                                                     Benifit: high- could prevent achievement of          accuracy,               numbers is unavoidable therefore exact student        targets?
                                                                                                   primary benifits (personal online timetables) &        impact on               numbers are not possible.
                                                                                                   compromise overall achievments of project              project:                Contingency: maintain a level of flexibility- avoid
                                                                                                                               People & Resources:        low.                    using all stock of a room size in a timeslot.
                                                                                                   medium impact- could reduce moral of staff
                                                                                                   concerned with timetables as issues may occur due      Medium:
                                                                                                   to inaccuracy of data where student numbers are        70%
                                                                                                   higher than the capacity of the room allocated to a    accuracy,
                                                                                                   module. This could also result in duplication of       impact on
                                                                                                   effort.                                       Cost:    project:
                                                                                                   low impact- on project costs                           medium
                                                                                                   Scope: NA
                                                                                                                                                          Low: 50%
                                                                                                   Overall: Medium                                        accuracy,
                                                                                                                                                          impact on
                                                                                                                                                          project:
                                                                                                                                                          high


TT-113         L Taylor-      2/22/2008     Interoperability issues using          Technical       Time: low impact- interoperability issues between      Low         Summer      Prevention: Produce product description for           Prevention: Produce product description P Travill        3/27/2008   Revised:
               Murison                      between SITS system (used as a                         SITS & user devices will not delay the project.                    2008        system to include specification & ensure system       for system to include specification &                                Impact- Scope
                                            communication medium) and users                        Quality: High impact- could prevent operation of                               specified to enable compatability with most           ensure system specified to enable                                    & overall;
                                            devices. (mobiles, email etc)                          new processes and system                                                       common user devices (mobiles, PDA's, email            compatability with user devices.                                     Probability;
                                                                                                   Benefit: Medium impact- could prevent staff &                                  etc)                                                                                                                       options &
                                                                                                   students engagment with system                                                 Reduction: Test system compatability with user                                                                             countermeasur
                                                                                                   People/resources: low                                                          devices before implemetation, go through qualty                                                                            es.
                                                                                                   Cost: Low impact- small costs may be incurred to                               check procedure.
                                                                                                   rectify compatibility issues.                                                  Transferance:NA
                                                                                                   Scope: Low impact- will not affect the scope of the                            Contingency: Use alternative communication
                                                                                                   project                                                                        method e.g. notice board

                                                                                                   Overall: LOW


TT-114         L Taylor-      2/22/2008     Diverse and contradictory needs        Management      Time: low impact on project timescales                 Low         Summer      Prevention: publish agreed objectives before          Prevention: publish agreed objectives        G Hurd      3/27/2008   Revised:
               Murison                      expressed by users cannot all be                                                                                          2008- for   implementation                                        before implementation. Senior user                                   Overall
                                            met, which if not managed effectivly                   Quality: medium impact:                                            interim     Reduction: Schedule review of implementation          (students) to resolve conflicts & idnetify                           Impact,
                                            may lead to user dissatisfaction                       Benefit: high impact- conflicting needs mean that by               improvem    (09/10) ensureing users feed into review and          priorities.                                                          Probability,
                                            (amongst certain groups e.g.                           addressing one student need, another would be                      ents        any suggested changes are taken on board at                                                                                Options &
                                            students), culminating in overall                      disadvantaged                                                                  that stage. Seniour user (students) to resolve                                                                             Countermeasur
                                            negativity towards the project and                     People/Resources: low impact- will not require any                 Spring      conflicts and identify priorities.                                                                                         es, selected
                                            its deliverables (new processesses                     additional people or resources                                     2009 for    Acceptance: NA                                                                                                             response
                                            policy and procedures)                                 Cost: low impact- will not require any additional                  long term
                                                                                                   costs                                                              improvem
                                            e.g. 50% want felxible timetable,                      Scope: low impact on scope of project.                             ents, new
                                            50% want stable timetable                                                                                                 TT policy
                                                                                                   Overall: LOW                                                       &
                                                                                                                                                                      procedure
                                                                                                                                                                      s




            b23da33b-5de7-42cf-9dcd-3a8f29ae6311.xls                                                                                                                                                                   Risk Log Page 3 of 4                                                                                                   Printed on 7/18/2011
                              Transforming Timetabling Project: Summary Risk Profile


                                             Risks 100 - 114 as at 31/03/08
                Probability




                               High                               109, 112


                              Medium           114           103, 104, 106, 110,   100, 101, 111,


                               Low           108, 113          102, 105, 107


                                               Low                Medium                High

                                                                                               Impact




b23da33b-5de7-42cf-9dcd-3a8f29ae6311.xls                    Summary Risk Profile Page 4 of 4            7/18/2011

				
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