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					                     Bharat Sanchar Nigam Ltd.
                        (A Government of India Enterprise)

                              No. BSNL/BD/Misc./2002

    Invitation for “Expression of Interest” for Empanelment as
                            Consultants
Bharat Sanchar Nigam Ltd. (BSNL) is the largest Public Sector undertaking in India for
providing telecom infrastructure and services. Its net worth is above US$ 10 Billion and its
turn over is of the order of US $ 4.6 Billion. BSNL plans to form a panel of professional
consulting firms for services in various aspects of telecom business and corporate
management covering areas such as organizational procedures and work processes,
tariffs models, market surveys, project consultancy, strategic planning for technology
evolution and introduction of new services, financing and accounting systems, asset and
inventory management, technical audit and management methods

Guidelines for submission of “Expression of Interest (EOI)” for empanelment can be
                                                      st
obtained from the address given below on or before 1 March, 2002. Only the consulting
firms, registered /incorporated in India and with annual billing for consultancy services of
more than Rs. 25 crores are eligible for empanelment. The last date for submission of
                           th
expression of interest is 4 March, 2002.



    Address:
           Mr. R. K. Meena,
           Assistant Director (Business Development),
           Bharat Sanchar Nigam Ltd.
           Room 710, Statesman House,
           148 Barakhamba Road, New Delhi, 110001

             Phone 011-3734010, Fax 011-3734012

                                                        Asstt.      Director     (Business
Development)
                     Bharat Sanchar Nigam Ltd.
                        (A Government of India Enterprise)

                              No. BSNL/BD/Misc./2002

                Invitation for “Expression of Interest” for
                      Empanelment as Consultants

Bharat Sanchar Nigam Ltd. (BSNL) is the largest Public Sector undertaking in India for
providing telecom infrastructure and services. Its net worth is above US$ 10 Billion and its
annual turnover is of the order of US $ 4.6 Billion. More than 85% of the market share of
the telecom sector is with BSNL. BSNL’s future plans include 100% expansion of telecom
network within a few years and introduction of multi-service platform for range of new
services.

1. Consultancy Service Requirements

    BSNL requires services of professional consultants for various aspects of modern
    telecom and corporate management. With a view to facilitate appointment of
    consultants for specific tasks, BSNL has decided to form a broad-based panel of
    consulting firms offering services in the following fields:

    a. Organizational Procedures and work processes

            Identification of work processes that require change and strategies for
             implementing the change.

            Staff motivation for adaptation to new work processes and for increasing
             productivity.

            Organization development for increasing efficiency of the work processes.

    b. Telecom business

            Investment decisions and revenue models.

            Market surveys for various telecom and IT services.

            Development of alternative tariff models for telecom services and their
             strategic implementation.

            Surveys for customer feedback after introduction of new and existing
             services, their tariff structures and satisfaction levels.

    c. Project consultancy

            Application development.

            Enterprise network solutions.

            Project management.
   d. Strategic Planning

                Technology evolution.

                Introduction of new telecom and IT services.

   e. Financing

                Corporate financing,

                Project financing.

                Financial restructuring.

   f. Accounting systems

                Rationalisation and automation of BSNL’s accounting system.

                Accounting separation.

   g. Asset and inventory management

                Inventory control and records management.

   h. Technical audit

   i. Management methods

                Corporate governance.

                Management information system.

   Empanelment shall be done separately for different fields. The fields identified above
   are only for the purpose of illustration. As and when specific tasks for consultancy
   services are identified, the empanelled consultant firms shall be asked to submit their
   offers for the same.

2. Eligibility Criteria

   Applications for empanelment in form of “Expression of Interest (EOI)” are hereby
   invited from professional consultant firms fulfilling the eligibility conditions set out
   below for their empanelment.

     i.         Experience                    Minimum 3 years in the relevant field of
                                              expertise

     ii.        Registration/ incorporation   The firm shall be registered/ incorporated in
                                              India or abroad.

     iii.       Minimum annual billing for    Rs. 25 crores aggregate and at least Rs. 5
                                              crores in each field of consultancy service,
           consultancy work                empanelment sought for.

3. Terms and Conditions

   Terms and conditions for empanelment are as under.

   a. The panel shall be valid for two years from the date of formation of the panel. This
      period may be extended at the discretion of BSNL.

   b. Additional consultants can be added to the panel after it is formed if BSNL finds it
        necessary/ expedient to do so.

   c.   For each specific consultancy work, bids may be invited from the empanelled
        consultants. BSNL’s decision to award the work shall be final.

   d. Non-performance/ under-performance of an empanelled firm can affect award of
      future orders to it and may even result in its removal from the panel at the
      discretion of BSNL.

   e. Terms of reference, payment terms, time schedules, bid security and the other
      relevant terms and conditions will be defined for each consultancy work
      separately at the stage of inviting bids.

4. Submission of “EOI”

   a. The EOI should clearly indicate the specific consultancy fields for its
      empanelment. The following documents are required to be submitted along with
      the EOI.

                 i. Income tax clearance certificate.

                ii. Annual reports of last three years.

                iii. List of consultancy works carried out in last three years and the
                     contact persons in the customer organizations along with their
                     contact particulars. Works carried out for the central/ state
                     governments and their organizations may also be indicated.

                iv. Annual billing of consultancy works during last three years in
                    aggregate and in the specific fields identified above, certified by the
                    statutory auditors.

                v. Copy of registration / incorporation certificate of the firm.

                vi. Present team of senior consultants with their brief CVs.

               vii. List of branches / offices in India of the consulting firms.

   b. All costs and expenses associated with submission of EOI shall be borne by the
      applicants submitting the EOI and BSNL shall have no liability in any manner in
      this regard or if it decides to terminate the process of empanelment for any
      reason whatsoever.
c.   The EOI may be sent in a sealed cover marked “EOI for Panel of Consultants” so
                                                     th
     as to reach the following address on or before 4 March, 2002 prior to 3.30 PM.

         Mr. R. K. Meena,
         Assistant Director (Business Development),
         Bharat Sanchar Nigam Ltd.
         Room 710, Statesman House,
         148 Barakhamba Road, New Delhi, 110001

d. The right to suspend the empanelment process or part of the process, to accept
   or reject any or all EOIs at any stage of the process and / or to modify the process
   or any part thereof at any time without assigning any reason therefor is reserved
   by BSNL without any obligation or liability whatsoever.

                                    Deputy Director General (Business Development)

				
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