Retailer Invoice Template - PDF by aec21200


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									                                                                                       MAILING ADDRESS
                                                                                       P.O. Box 513396
                                                                                       Los Angeles, CA 90051-1396

                                                                                       5200 Sheila Street
                                                                                       Commerce, CA 90040
                                                                                       TEL 323.264.5200

February 19, 2008

To Our Valued Retailers:

In order to standardize processes across all product lines and to provide internal efficiencies, Unified
Grocers will begin to include Saturday and Sunday as invoice dates effective Friday, March 14, 2008 for
invoices dated Saturday March 15, 2008. Currently, stores that are receiving shipments or deliveries on
weekends reflect Monday as their invoice date. Under the new invoice policy, these will be dated Saturday
or Sunday, depending on when the loads were processed through the warehouse. If an order is processed
on Friday, the invoice date will be Saturday. If the order is processed on Saturday, it will have the invoice
date of Sunday. This change will cover all orders and invoices in all regions for Grocery, Frozen, Deli, GM,
HBC, Seasonal, Specialty (Market Centre), Ice Cream, Dairy, and Bakery.

Order/Invoice changes include the following:
   • Processed orders will have invoice dates for the following day.
   • The date of the invoice will be the day of delivery/will–call.

Promotions/Deal changes include the following:
   • The new practice will be to start deals on Saturday and have them end on Friday.
   • The first notification for new deal dates will appear on Cost & Change reports dated March 4, 2008.

The following processes remain the same:
    • Order processing and invoicing – no behavior changes needed at retail.
    • Billing statements – no changes to billing statements or timing.
    • Retail price changes – no change to the process of submitting retail price changes.

For questions and concerns, please contact Customer Care or your Sales and Service Representative.
    • In California, call Customer Care toll-free at 1-800-724-7762.
    • In Southern California, call Sales and Service toll-free at 1-800-242-9907 ext. 4252.
    • In Northern California, call Sales and Service toll-free at 1-800-242-9907 ext. 8401 or 8406.
    • In the Pacific Northwest, call Customer Care at 503-833-1212 or toll-free at 1-888-535-1212, or
       Sales and Service at 503-833-1000 or toll-free at 1-800-777-3305.


Joe Falvey                                                Gary Herman
Senior Vice President, Sales                              Vice President, Chief Information Officer

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