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Project Management Intergrated into Risk Management

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					                                                                                                                      PMO Maturity Model



                     PMO Level 1              PMO Level 2             PMO Level 3            PMO Level 4             PMO Level 5              PMO Level 6              PMO Level 7            PMO Level 8
    PMBOK            PMO Defining            PMO Organized           Searching for            Portfolio            Community Buy-in          Project Teams          Project Calibrated        Organization
Knowledge Areas         Value                                        Delivery Value          Management                                      Delivering on            with Portfolios          Delivering
                                                                                                                                               Schedule             More Projects in FY

Scope           Poor definition of in- Scope statement             Functional             Scope                    Executive buy-in and    Projects are             Project teams are      All strategic
Management      scope or out of        developed by supply        requirements are        interdependencies        PM community buy-       completing within        using their delivery   objectives of the
                scope items            side project               better defined/ in-     between projects are     in exists for           scope most of the        knowledge of scope     organization are
                                       manager, often with        scope and out-of-       understood.              combined scope of       time.                    interdependencies      achieved in the FY.
                                       IT emphasis.               scope items are                                  all projects.                                    between projects to
                                       Functional                 identified, causes of                                                                             meet
                                       requirements are           rework are                                                                                        scoperequirements.
                                       poor.                      documented.
Time Management Project teams are in Project managers             Project managers        All important projects   Governance Board        Some projects are        Everyone               Over 95% of projects
                silos. Not aware of    understand their           are using PMO for       are being tracked.       is operational and      completing early.        understand his or      are completing on
                team member            projects position          info source for         Projected scheduling     responsible for                                  her workload and       time worst case.
                utilization.           among all strategic        delivery                delays are identified.   project portfolio                                how it relates to      10% of projects are
                                       projects.                  acceleration.                                    delivery results.                                project priorites.     completing early.
                                                                  Opportunities and/or                             Some projects are
                                                                  delivery delay                                   deactivated.
                                                                  threats among
                                                                  strategic projects.

Resource          Resources are         Resource portfolio        Resource utilization    Resource portfolio       Projects are            Resource                 Team-based             Resource utilization
Management        sought s tasks        established.              rates known for         applied to plan          staggered according     assignments are          performance            rates are stable.
                  begin. Projects start                           planned, ETC and        project delivery         to availability of      calibrated to project    process has been       Organization is
                  late and most finish                            actual for 80% of       dates. Resource          strategic               portfolio through        implemented. All       delivering more
                  late. Project and                               resources. Strategic    labor is                 resource(s). The        resource portfolio.      resources look for     projects without
                  resource managers                               resource is             electronically           entire customer         Resource needs are       acceleration           needing to add
                  are constantly                                  identified.             entered by resource.     community is            manageable without       opportunities and      resources.
                  fighting over                                                                                    educated about the      excessive peaks and      threats.
                  resources                                                                                        strategic resource,     valleys, across all
                                                                                                                   and does their best     disciplines.
                                                                                                                   not to waste it.

Communication     Standard reporting       Periodic status        Regular PM              Project managers         Operations plans are    All project managers     Resource utilization   Every stakeholder
Management        process for project      meetings; reports as   community status        understand the           published to the        and teams have           rates are improving    understands and
                  delivery status is not   requested by           meetings to raise       status of other          Governance Board        information in time to   and in alignment       supports the
                  implemented.             management.            delivery visibility.    projects in the          from the PMO.           take preventative        with Project           connections
                                                                                          portfolio and how        Sponsors, teams,        action on project        Portfolios. Bad        between
                                                                                          they relate to their     functional executives   threats, and to take     multitasking is        organization goals,
                                                                                          project. Information     and other               advantage of             visibly reduced.       projects, resources
                                                                                          is available to PMs      stakeholder have        acceleration                                    and assests.
                                                                                          online.                  accurate information    opportunities                                   Suggestions for
                                                                                                                   that they need.                                                         accelertaion and
                                                                                                                                                                                           better project mix
                                                                                                                                                                                           are available without
                                                                                                                                                                                           solicitation.
Risk Management   Risks are not            Top risks for major    Top project delivery    Contingency plans        Risk management is Project teams are             Portfolios are         The combined
                  considered outside       projects have been     acceleration            are developed for        normal part of status risks seizing              integrated to allow    project portfolio is
                  of PM's informal         identified.            opportunities and       delivery that can be     reporting. Risk       opportunities.             changes in one         balanced so that
                  thought process.                                delivery threats are    mitigated.               mitigation is                                    project or resource    even seceral
                                                                  known.                                           supported by                                     area to be             disasters do not
                                                                                                                   Governance Board,                                proactively            affect meeting
                                                                                                                   sponsors and                                     addressed when         organization goals.
                                                                                                                   functional                                       they impact other
                                                                                                                   management.                                      projects or
                                                                                                                                                                    resources.




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                                                                                                                   PMO Maturity Model



                       PMO Level 1           PMO Level 2           PMO Level 3             PMO Level 4            PMO Level 5               PMO Level 6             PMO Level 7               PMO Level 8
    PMBOK              PMO Defining         PMO Organized         Searching for             Portfolio           Community Buy-in           Project Teams         Project Calibrated           Organization
Knowledge Areas           Value                                   Delivery Value           Management                                      Delivering on           with Portfolios             Delivering
                                                                                                                                             Schedule            More Projects in FY

Quality            Project teams do not PMO mentors are        Project team            Project managers         Metrics are              Quality issues          Metrics, procedures      A process of
Management         understand their     available to help      members are             know the impact of       established that         preventing on time      and training are         ongoing
                   customers needs.     PM's determine         focused on meeting      their project on the     support quality          delivery are            used to accelerate       improvement is in
                                        customer needs.        customer needs that     end customer and         goals. Boundaries        documented and          delivery                 place, with statistical
                                                               affect organization     the market.              between functional       being addressed.        opportunities and        controls and
                                                               goals.                                           disciplines are torn                             decrease delivery        identification of
                                                                                                                down.                                            threats.                 biggest leverage
                                                                                                                                                                                          points for improved
                                                                                                                                                                                          quality.
Cost Management Costs not estimated Portfolio budget           Project financials      Project managers         Project vendors,         Project teams are       The Governance           Governance Board
                or tracked. PM does identified for fiscal      (plan vs. actual) are   understand how           team members and         collectively            Board is taking a        actively reallocates
                not receive project year.                      tracked monthly.        project acceleration     functional executives    managing their          global view of all       excess project
                reports.                                       Total project           and delay can            understand their         project budget within   project portfolio        budget to other
                                                               portfolio cost is       impact the budget,       impact on project        10% of budget plan.     costs. Governance        project work.
                                                               available.              and take                 financial objectives.                            Board is balancing
                                                                                       responsibility for it.                                                    the portfolio by
                                                                                                                                                                 investing more in
                                                                                                                                                                 marketing and in
                                                                                                                                                                 strategic assests.
Procurement        Vendors and            Vendors/contractors Contractors are          Problem vendors/         Vendors/contractors      Sub contractors         Vendors are              Vendors/contractors
Management         contractors are not    are managed to end reporting progress        contractors across       have incentives to       manage projects         intergrated into         cannot be
                   considered part of     dates only.         monthly. Earlier         projects are             seek delivery            using same system       project planning         differentiated from
                   the project team.                          delivery is sought for   identified.              acceleration on          as company.             process and use          organization staff.
                                                              critical path items.                              critical items.                                  same procedures
                                                                                                                                                                 and methodology.
Project Integration No standard project   Projects managed     Standards are           Procedures               Increased number of      Planning process        Project selection is a   PM maturity is
                    definition            on milestone         applied in group        developed to             PMPs. A PMIS is          always balances         formal process,          integrated with all
                    terminology,          reporting.           meetings of project     manage changes,          being used               scope, schedule,        adhered to and           other processes and
                    scheduling or                              managers to seek        track performance        throughout life-cycle.   and resources           respected by all         is continually
                    methodology is                             delivery acceleration   against planned,                                  without overloading     functional leaders.      reviewed for
                    used.                                      opportunities and       report on all projects                            the system.             Governance Board         improvement.
                                                               threats.                in the portfolio.                                                         demands and
                                                                                                                                                                 suppports project
                                                                                                                                                                 management
                                                                                                                                                                 methodology from all
                                                                                                                                                                 functional areas.




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