POS Solution by deepaklagad

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									Overview of Top POS Vendors & Solutions

 POS Software- Functional Descriptions & Matrix  POS Software- Technical Matrix  POS Software- Retail Sector Matrix  POS Vendor Profiles:

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Overview of Top POS Vendors & Solutions

 POS Software- Functional Descriptions & Matrix  POS Software- Technical Matrix  POS Software- Retail Sector Matrix  POS Vendor Profiles:

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POS Solutions- Functional Descriptions

Customer Accounts

setup and maintain customer account information including AR information and sales history tracking

eCommerce Employee Database Gift Registry Inventory Management Labor Scheduling Physical Inventory Price Management Purchasing Register Transactions

electronically communicate with suppliers, financial institutions, etc. track human resources information, start date, compensation, skills, etc. manage registries for bridal, baby, gifts; including event dates, names, items, prices, etc. track and update perpetual inventory within the store. Product cross-store look-up. create employee schedules based on sales, traffic and productivity provide data export/import to support physical inventory processing download new prices, override prices, set store-specific pricing create orders from active vendors POS processing includes sales, returns, discounts (line item, transaction level, employee, special customer, etc.), tax compliance and managerial functions such as: register open/close, suspend transaction, etc.

Reporting Time & Attendance Web-Enabled

exception, audit, and analytical reporting for store level performance track time, schedule employees, and calculate commission Customer look-up, product availability, target marketing, loyalty program administration

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Top POS Solutions- Functional Matrix (1 of 2)

POS Vendor 360 Commerce Cornell-Mayo Associates Fujitsu Transaction Solutions

Package Name 360 Store OPUS Millennium Global Store 2000

In Business Since

Customer Accounts

eCommerce

Employee Database

Gift Registry

Inventory Management

Labor Scheduling

1992 1981 1935

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IBM
JDA Software Group, Inc. Micros NCR NSB Group (STS Systems) Panasonic Radiant Systems Retail Technologies Intl. Retalix, Ltd. Retek Synchronics Tomax Corporation Triversity Inc.

StoreFlow
Distributed Store Systems iPOS Point of Service Solutions Coalition POWER System Software Lighthouse Retail Pro StoreLine POS Solution RPOS CounterPoint in Touch Retail.net TransactionwareGM

1911
1986 2001 1884 1984 1935 1985 1986 1982 1999 (RPOS) 1980 1981 1984

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Note:

Unchecked boxes may be the result of insufficient information. The corresponding functionality may still be included with the software.

Top POS Solutions- Functional Matrix (2 of 2)

POS Vendor 360 Commerce Cornell-Mayo Associates Fujitsu Transaction Solutions IBM JDA Software Group, Inc. Micros NCR NSB Group (STS Systems) Panasonic

Package Name 360 Store OPUS Millennium Global Store 2000 StoreFlow Distributed Store Systems iPOS Point of Service Solutions Coalition POWER System Software

Physical Inventory

Price Management

Purchasing

Register Transactions

Reporting

Time & Attendance

WebEnabled

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Radiant Systems
Retail Technologies Intl. Retalix, Ltd. Retek Synchronics Tomax Corporation Triversity Inc.

Lighthouse
Retail Pro StoreLine POS Solution RPOS CounterPoint in Touch Retail.net TransactionwareGM

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Note:

Unchecked boxes may be the result of insufficient information. The corresponding functionality may still be included with the software.

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Overview of Top POS Vendors & Solutions

 POS Software- Functional Descriptions & Matrix  POS Software- Technical Matrix  POS Software- Retail Sector Matrix  POS Vendor Profiles:

5

Top POS Solutions- Technical Matrix (1 of 2)

POS Vendor

Package Name

Operating Systems

Remote Channels

360 Commerce Cornell-Mayo Associates Fujitsu Transaction Solutions IBM JDA Software Group, Inc. Micros NCR NSB Group (STS Systems) Panasonic Radiant Systems Retail Technologies Intl. Retalix, Ltd. Retek Synchronics Tomax Corporation Triversity Inc.

360 Store OPUS Millennium Global Store 2000 StoreFlow Distributed Store Systems iPOS Point of Service Solutions Coalition POWER System Software Lighthouse Retail Pro StoreLine POS Solution RPOS CounterPoint in Touch Retail.net TransactionwareGM

4680/4690, AIX, HPUX, Java, Linux, OS/2, OS/400, Windows NT, or any JVM-enabled operating system Windows NT/CE/98/95, DOS, OS/2, Linux, UNIX Windows NT, Linux Windows NT, Linux Windows 2000/NT/98/95

PDAs, web web web web

Linux Windows 2000/NT/3.5.1, IBM OS/2 Windows NT/95 Windows XP/2000/NT/CE Windows NT, DOS Windows XP/2000/NT/98/95, 4690 OS, DOS, Linux Windows NT , Linux , Solaris , DG-UX , SCO , Palm OS , Wincor Beetle ,Dell Optiplex ,IBM 4694, -750 Window 2000/NT/98/95, Netware, Unix/Linux, Citrix Windows 2000/NT Windows NT/95/98/Me, Linux kiosk, PDA, web Single-sites, multi-site hubs, remote store satellites, and laptops kiosk, web catalog, kiosk, PDA, web

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Top POS Solutions- Technical Matrix (2 of 2)

POS Vendor

Package Name

Online Help

Help Desk Support

Other

360 Commerce Cornell-Mayo Associates Fujitsu Transaction Solutions IBM JDA Software Group, Inc. Micros NCR

360 Store OPUS Millennium Global Store 2000 StoreFlow Distributed Store Systems iPOS Point of Service Solutions

Any JDBC/ODBC relational database

Visual Basic, XML, VB Script, Java Script, ASP

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NSB Group (STS Systems)
Panasonic Radiant Systems Retail Technologies Intl.

Coalition
POWER System Software Lighthouse Retail Pro

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OPOS-compliant for peripherals and OBDC compliant for databases

C++, VB, Java Script, HTML. Utilize Microsoft DNA, .NET, (SOAP and XML) Client/Server

Retalix, Ltd.

StoreLine POS Solution

Retek
Synchronics Tomax Corporation Triversity Inc.

RPOS
CounterPoint in Touch Retail.net TransactionwareGM

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Java JVM Version 1.2.x, XML, Oracle, Informix, DB2, SQL
Pervasive.SQL 2000

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Overview of Top POS Vendors & Solutions

 POS Software- Functional Descriptions & Matrix  POS Software- Technical Matrix  POS Software- Retail Sector Matrix  POS Vendor Profiles:

8

Top POS Solutions- Retail Sector Matrix

POS Vendor

Package Name

In Business Since

Apparel/ Shoes

Auto/Gas

C-Stores

Department Stores

Drug Chains

360 Commerce Cornell-Mayo Associates Fujitsu Transaction Solutions IBM JDA Software Group, Inc. Micros NCR NSB Group (STS Systems) Panasonic Radiant Systems Retail Technologies Intl. Retalix, Ltd. Retek Synchronics

360 Store OPUS Millennium Global Store 2000 StoreFlow Distributed Store Systems iPOS Point of Service Solutions Coalition POWER System Software Lighthouse Retail Pro StoreLine POS Solution RPOS CounterPoint in Touch

1992 1981 1935 1911 1986 2001 1884 1984 1935 1985 1986 1982 1999 (RPOS) 1980

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Tomax Corporation
Triversity Inc.

Retail.net
TransactionwareGM

1981
1984

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Top POS Solutions- Retail Sector Matrix

POS Vendor

Package Name

Government/ Education

Grocery

Restaurants

Specialty

Superstores

Theme/ Entertainment

360 Commerce Cornell-Mayo Associates Fujitsu Transaction Solutions IBM JDA Software Group, Inc. Micros NCR NSB Group (STS Systems) Panasonic Radiant Systems Retail Technologies Intl. Retalix, Ltd. Retek Synchronics

360 Store OPUS Millennium Global Store 2000 StoreFlow Distributed Store Systems iPOS Point of Service Solutions Coalition POWER System Software Lighthouse Retail Pro StoreLine POS Solution RPOS CounterPoint in Touch

                             

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Tomax Corporation
Triversity Inc.

Retail.net
TransactionwareGM

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Overview of Top POS Vendors & Solutions

 POS Software- Functional Descriptions & Matrix  POS Software- Technical Matrix  POS Software- Retail Sector Matrix  POS Vendor Profiles:

11

360Commerce
Austin, TX Charles Boyd, President and CEO Phone: 512-491-2600 Web Site: www.360Commerce.com
Company Overview:
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Founded in 1992 Originated as a consulting and services organization, Currently employees 100 employees, 70 % development

Company Presence:
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Global; Core architecture has been installed since 1998 and is currently in about 2000 stores First two implementations were kiosks using a central server, Apple is the only client currently fully installed on the POS system (central server) More clients implementing POS system later this year (KB Toys, Home Depot (several thousand), Circuit City, Pearle Vision) - combination of server in store and out of store retailers

General Offerings:
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Provides seamless cross-channel shopping Point of sale, back office, central office, and gift registry solutions Services include education & training and customer-centric project management

POS-related Offerings:
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Java applications including next-generation POS and mobile POS Home Depot is using the Mobile POS for queue busting in 1300 stores (base architecture, some POS functionality)

POS Target Markets:
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Multi-site retailers; Apparel/shoes, department stores, specialty, superstores
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360Commerce– Key POS Products

Key POS Products
360Store
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Description
Offers point of sale, back office, and gift registry functionality  Point of sale functionality includes ―best deal‖ pricing, preferred customer discounts, special order, layaway, and gift registry validation  Instant-gratification services include fulfillment of web-generated orders, processing of returns for items purchased on the web, and save-thesale functionality (i.e. cross-store inventory look up and access to the web site)  An optional ―Unleashed‖ module is a wireless, browser-based version of the point of sale application

360Enterprise



Provides a real-time view to inventory and customers  Allows for consistent application of business policies and behavior via a central system of record for maintaining and distributing store configuration files  Store operations support for just one store or for stores throughout the chain  Also includes an integrated reporting package

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360Commerce– 360 Store Technical Matrix

Product Architecture (J2EE standard, web-based, WAN / LAN characteristics, etc..)

•Web-based •J2EE compliant •Java-based supporting thin, thick or trim clients •Swing-based or servlet/JSP UI for POS, browser-based on PDA •J2EE compliant, uses JavaBeans, next release EJB's •Proprietary appl. server, will support J2EE appl. servers (WebSphere)

•Device support via JPOS & UPOS
•Approach solution using a modeling tool to model solution, which is used to define solution •Model-View-Controller architecture •Supports RDBMS via JDBC – ARTS support •Multi-lingual

Security (Authentication, Authorizations functionalities / API, etc..) Scalability (Support for n-tier environment, centralized server approach, data distribution..) System Connectivity (Flexible integration with multiple input/output device, Message oriented middleware, etc.)
•Utilizes RMI and JMS for messaging •Uses ―conductor‖ to integrate with other applications – implements XML over HTTP •Could publish XML to message queue 14 • Utilizes retail domain objects (Business Objects) • Controller uses XML files to manage the flow of events (in client application container) • ·Follows JAAS standards, can plug into LDAP • No SSL due to overhead but could implement (current clients didn't want it) • Field level encryption will be implemented in next release

360Commerce– 360 Store Functional Matrix

User Management

• ·Functionality from the user view point to include actions such as authorization, spot check, drawer swap, till contents declaration, PIN management, secure mode activation/ deactivation, and Log-on/log-off to validate users • Capture T&A information to provide to a T&A system • Has the ability to interface with multi order points (web, kiosks, cell phone) • Suggestive sale (up-sell prompting/ consumer specific promotion)

Item Entry

Tendering and Transaction Management

• Ability to handle various payment types • Ability to interface with multi-payment •Credit Account support· • Voucher support • Integration to third-party processors (stored value cards / smart cards)· •Back - end functionality will complement this by handling payment processing and receipt generation. •Support cash entry / Cash-drawer level maintenance •Currently does not support multi-till drawers •Spot-check and period management. •They currently have a cash management system included in the functionality •Currently support a floating till •Cash Management application is browser-based

Cash Management

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360Commerce– 360 Store Functional Matrix

Accounting

• Back-end processing to include reconciliation reporting, batch reporting, audit reporting, and period management

Customer Management

• TBD

Training

•·Training includes developer, networking and end user

International

• Language supported / Multiple language can be used (and easily swapped) by the user/cashier • Which Languages TBD • Supports multi currency

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360Commerce– Clients & Alliances

Clients
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Apple Burlington Coat Factory Circuit City The Gap (2002 win)

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Cole Licensed Brands KB Toys Meijer

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Sears The Great Indoors (Sear‘s home design concept store) The Home Depot

Alliances/Partnerships
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AnswerThink IBM

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NCR Sun Microsystems

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SYStECH Wincor Nixdorf

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Retek
(Former Chelsea Systems)

Web Site: www.retek.com

Company Overview:
   

Retek purchased Chelsea Systems in 2002 and renamed product RPOS (Retek Point-of-Service) Chelsea founded in 1999 by Harry Levy (a founder and former CIO of The Men‘s Wearhouse) Levy developed The Men‘s Wearhouse first point of sale system in 1986 Within a year, the system ran in all 465 stores. Men‘s Wearhouse was only retailer using solution when Retek bought them.

Company Presence:
 

Primarily the United States RPOS (formerly ChelseaStore) running in all Men‘s Wearhouse stores (250+) on over 2,000 terminals

General Offerings:
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Java-based store solution

POS-related Offerings:
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Java-based point of sale solution

POS Target Markets:
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Multi-site retailers Department stores

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Retek– Key POS Products
Key POS Products RPOS
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Description
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Allows for direct communication across a multi-site retailer Increased control over business processes Low cost of ownership Functionality includes customer profiling, employer security management, time card management, transfer management labor scheduling credit/check authorization, biometric security, online training, PDA, wireless support, online help system, and offline mode Java-based multi-tiered platform Can be moved to different platforms without rewriting code Adheres to retail, Java, ARTS, and UPOS/JPOS standards Ability to extend business rules and add or change features and functionalities Retek Tools are included with RPOS so that the application can meet changing business needs Receipt/Report Builder Tool-allows non-programmer users to create and maintain receipts and reports Adhoc Query Tool- online reporting tool used to view transactional data Mission Control Tool- a system administration tool Application Builder Tool- a developer and business analyst tool Object Inspector Tool- a developer or help desk personnel tool HelpBuilder Tool- a business analyst tool
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Retek Tools

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Retek– RPOS Technical Matrix

Product Architecture (J2EE standard, web-based, WAN / LAN characteristics, etc..)

•Web-based •Java-based •Supports •Client

POS, supports most operating systems

RDBMS based on ARTS, prefer direct data access to legacy data stores for solution (synchronous environment) uses java swing applet (JAR files deployed to client) – offline requirements drive the thickness of the client – Win2k
•Peer-to-peer •Utilizes •Can

communications supported via UDP.

JavaBeans, JPOS used for device interaction

operate in offline mode own middleware, but could swap with J2EE support

•Wrote •PDA

•Multi-lingual

Security (Authentication, Authorizations functionalities / API, etc..) Scalability (Support for n-tier environment, centralized server approach, data distribution..) System Connectivity (Flexible integration with multiple input/output device, Message oriented middleware, etc.)

•Integrates

into directory services, supports LDAP security

•Role-based

•·Up

to 5 logical tiers, physically distributed server approach (could run off in-store server)

•Centralized •Terminals

left on at night for software updates

•·Peer •

to Peer connections between terminals within the store

Utilizes JMS publish/subscribe messaging,

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Retek– RPOS Functional Matrix

User Management

• Functionality from the user view point to include actions such as authorization, spot check, drawer swap, till contents declaration, PIN management, secure mode activation/ deactivation, and Log-on/log-off functionality / system compatible with biometric devices (palm readers, scans, etc.) to validate users. • Uses a biometric scan with a 1 to 1 match. • ·Supports quantity change • Currently does not have the ability to interface with multi order points (web, kiosks, cell phone, etc.) • Suggestive sale (up-sell prompting/ consumer specific promotion) Can tie to phone number, credit card number etc • Ability to handle various payment types • Ability to interface with multi-payment • Credit Account support· • Voucher support • Integration to third-party processors (stored value cards / smart cards)· • Back - end functionality will complement this by handling payment processing and receipt generation. •Support cash entry / Cash-drawer level maintenance •Currently does not support multi-till drawer •Spot-check and period management. •They currently have a cash management system included in the functionality •Floating till is possible but is not used at this time

Item Entry

Tendering and Transaction Management

Cash Management

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Retek– RPOS Functional Matrix

Accounting

• ·Back-end processing to include reconciliation reporting, batch reporting, audit reporting, and period management

Customer Management

•·End-to-end customer service encompassing retention, repeat information, reporting, and customer understanding •Tracks loyalty information with phone number or credit card number

Training

•·Training includes developer, networking and end user

International

• English, Spanish, German and French· • Supports multi currency (handling of conversion factors/ multiple currencies – performed 1 time per day)

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Retek– Clients & Alliances

Clients
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The Men‘s Wearhouse

Alliances/Partnerships (list prior to Retek acquisition)
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ARTS Dell.com Elo Touchsystems Epson IBM

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Informix Software KSI Linux Gram SCO Server Software

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Sun Microsystems Symbol Technologies Tripp Lite Power Protection Wincor Nixdorf

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Cornell-Mayo Associates
Secaucus, NJ Gene Cornell, President and CEO Phone: 201-392-1881 Web Site: www.cornell-mayo.com

Company Overview:
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CMA has been developing point of sale and in-store software solutions since 1981 CMA delivers customized solutions that combine technological capabilities with retail savvy

Company Presence:
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CMA operates primarily in the US

General Offerings:
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CMA focuses on point of sale and in-store systems

POS-related Offerings:
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Point of sale and in-store systems

POS Target Markets:
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Multi-site retailers Apparel/shoes, c-stores, department stores, specialty stores

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Cornell-Mayo AssociatesKey POS Products
Key POS Products


Description
Uses a three tier systems that separates the user interface from business logic and data access  Runs on a variety of hardware such as IBM, NCR, Fujitsu, and Siemens Nixdorf  Web-designed user interface
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The Opus Millennium Store System

Opus/Net

Browser front-end to the Opus Millennium Store System  Compatible with Internet Explorer (Opus/Touch is touch-screen version)  Allows user to use HTML-enabled kiosks attached to the same store system  Allows for a common transaction log and sales audit interface for balancing and fulfillment
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KwikPrice

Price management system  Can update 10,000 prices in 30 seconds  Mix and match deal prices are supported  Allows for BOGO promos
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Opus/Safe

Object oriented cash office system  Safe balancing  Till reconciliation
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Opus/H

WindowsCE version of the Opus Millennium Store System  Uses the same same business logic as the Opus Millennium Store System
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Cornell-Mayo Associates– Clients & Alliances

Clients
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Ames Department Stores Belk Department Stores Borders Group Inc. Boscov‘s Department Stores

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Coach Saks Fifth Avenue Talbots

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Tiffany & Co. Today‘s Man Toys R Us

Alliances/Partnerships
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IBM Lyceum Interactive

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Microsoft Retail Systems Alert

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Wincor Nixdorf

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Fujitsu Transaction Solutions Inc.
Dallas, TX Austen Mulinder, President and CEO Phone: 972-716-8300 Web Site: www.ftxs.fujitsu.com
Company Overview:
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Fujitsu Transaction Solutions is a wholly owned subsidiary of Fujitsu Limited, a worldwide provider of internetfocused IT solutions. In 2001, Fujitsu-ICL Systems Inc became Fujitsu Transaction Solutions Inc. Fujitsu has nearly thirty years experience specializing in retail and financial systems markets Leading provider of services for point of sale as well as automated teller machine (ATM) applications.

Company Presence:
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Over 1,000 employees in the United States Additional operations in Canada and the Caribbean

General Offerings:
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Hardware and software solutions and services for retail point of sale, specialized mobile computing, and automated-teller-machines A variety of customer relationship management solutions

POS-related Offerings:
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POS hardware and software

POS Target Markets:
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Single-site and Multi-site retailers Apparel/shoes, c-stores, department stores, drug chains, grocery, specialty, superstores

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Fujitsu Transaction Solutions Inc.– Key POS Products
Key POS Products
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Description
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TeamPoS 2000 Workstation

Windows-compliant workstations, (Note TeamPoS 5000 discontinued) Compact (C-Series) or Standard (S-Series) Fully upgradeable and adaptable to peripherals and wireless Versatile as customer service stations or kiosks Additional POS software options can operate on this hardware (I.e. Triversity)

Mobile Retail – “TeamPad”

Integrates TeamPoS 2000 hardware with the TeamPad services and iPAD (personal PDA device).  Wireless point of service unit enables inventory, line-optimization, and lossprevention functions  Peripherals include keyboards with magnetic stripe readers, monitors (both regular and flat), plasma displays for advertising, cash drawers, and point of sale printers.


ISS45 Software

Combination of TeamPoS 2000 hardware and ISS45 software for Grocery.  Supports large number of hardware brands.  Object-oriented and secure under power failures


GlobalSTORE Software

Point of sale- point of service, in the store, at home or on the web  Integrates in-store point of sale, company intranet and gateway to internet  When integrated with TeamPoS hardware, referred to as iSTORE solution


Liberator Migration Tool

Eases the transition to an open systems environment.  Integrates TeamPoS 2000 hardware with IBM‘s 4690 application and host systems. Ideal for IBM users wanting to break free of proprietary hardware.
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Fujitsu Transaction Solutions Inc.– Clients & Alliances

Clients
 

Brighton Collectibles JL Hammett Co.

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Miltons Nordstrom

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Sainsbury Sav-a-lot Staples

Alliances/Partnerships
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Computer Dynamics Datavantage Inabled Online Corporation KWI

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Malibu Systems NetPlex Group Point of Sale System Services

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SVI Retail Tesoro Technologies Tidel Technologies

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IBM
Armonk, NY Louis V. Gerstner, Jr., Chairman and CEO Phone: 914-499-1900 Web Site: www.IBM.com
Company Overview:
Regarded as the world‘s leading e-business and information technology company  A strong position in the technology marketplace and all its major parts—middleware, enterprise servers, component technology and enterprise storage.  Ranked number 8 on the list of Fortune 500 companies


Company Presence:


Over 300,000 employees  Global presence with operations in the United States, Canada, Latin America, Europe, Africa, Middle East, and Asia


General Offerings:

provides the Retail Industry with a full range of e-business solutions  Solutions include hardware, software technology; consulting focused on business transformation, IT strategy and planning, store operations improvement, and supply chain optimization  Services such as outsourcing, managed operations, systems integration, and application development and design.

POS-related Offerings:


IBM remains the premier worldwide supplier of point of sale terminals, with nearly 1.5 million shipped to more than 100,000 stores in 100 countries. IBM's innovations cover the widest range of store equipment, including the most reliable checkout operating system in the retail industry, the latest touch technology solutions, and industry-leading printers that enable targeted messaging on receipts.  Over 28 years of operation in installing point of sale systems

POS Target Markets:


Multi-site retailers  Apparel/shoes, auto/gas, c-stores, department stores, drug chains, government/education, grocery, restaurants, specialty, superstores
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IBM– Key POS Products

Key POS Products
IBM StoreFlow Version 1.5.1
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Description
Built-in point of sale application allows web access Allows customization and allows retailers to monitor in real-time. End-to-end integration. Flexible sales functions including sale by item and all common methods of payment. Supports shipment of good to consumers. Motivates sales assistants by setting targeted sales goals. On-line tracking of progress toward those goals. Support for use of gift certificates. Includes support for US taxation, including luxury tax. Ability to review sales through a web browser interface. Support PLU through PLU item caching. Offline transactions are automatically recorded and updated when server action is restored. Suspend/Retrieve functions so that employee can return to a transaction later. A published EFT interface with easy third-party integration. Print management, clean receipt, and void capabilities. Browser-based GUI allows back-office users to manage all aspects of StoreFlow ensuring ease of use and reducing training costs. Supports day to day tasks between stores and headquarters. Updates item prices, edge shelf labels, sets applicable tax rates and tender types. Enrolls new customers into loyalty programs for CRM purposes. Launches special offers such as promotions and percentage discounts. Capabilities to print a large variety of reports to aid with cash management processes, An electronic journal keeps a full audit trail of the store‘s sale history which can be searched. Contains a fully integrated price check system which helps improve customer service and allows reporting on system usage and management of promotional message displayed to customers. Point of sale hardware
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StoreFlow POS Application

Sales Management Workstation

       

SurePOS Series (500-700)



IBM– Clients & Alliances

Clients
  

Hawaiian Greenhouse Hudson‘s Bay Company K-mart

 

Mitchells/Richards Pathmark Stores

 

Rainforest Café Smith Kodak

Alliances/Partnerships
     

360 Commerce Cornell-Mayo Associates Csoft International Datavantage DoubleClick E3 Corporation

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Hyperion Solutions Corp. JDA Software Group Kyrus Corporation Manhattan Associates NSB Retail Systems Retail Technologies Intl.

 


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Siebel Systems Sun Microsystems Synchronics Systech Retail Systems Tomax Corporation Triversity

32

JDA Software Group, Inc
Scottsdale, AZ James D. Armstrong, President and CEO Phone: 480-308-3000 Web Site: www.jda.com
Company Overview:





Started in 1986 Provides integrated software and professional services Recent acquisitions include E3, Zapotec, and Intactix

Company Presence:
  

Over 1,400 employees with 32 offices in North America, South America, Europe, Asia, and Australia More than 4,300 retail, wholesale, distribution, and manufacturing clients Global firm with clients in over 60 countries

General Offerings:


Host systems, store systems, analytic systems, and services

POS-related Offerings:
 

Store systems including point of sale, internet portals, and forecasting/replenishment systems Client support and consulting services

POS Target Markets:
 

Wholesalers, distributors, manufacturers, and multi-site retailers Apparel, automotive, department stores, drug & cosmetics, furniture, general merchandise, grocery, home improvement, housewares, luggage, music & books, camera, sporting goods, and theme retail

33

JDA Software Group, Inc.– Key POS Products

Key POS Products
Distributed Store Systems (DSS)
    

Description
Features point of sale, back office, store inventory, and customer tracking applications Handles sales, returns, exchanges, layaways, send sales and special orders Integrates with JDA host, CRM, and internet portal applications Over 150 retailers license JDA In-store systems, with DSS being the flagship product Microsoft RAD award winner

34

JDA Software Group, Inc.– Clients & Alliances

Clients
     

Best & Less Best Buy Big M Bombay Company Brown Thomas Hot Topic

    

Lens Crafters Melody Midas Inc. Petco Animal Supplies Pier 1 Imports

    

Princess Auto Rite Aid Shoppers Drug Mart Super Drug Mart Wolf Camera

Alliances/Partnerships
  

Cognos Compuware Deloitte & Touche

  

Hewlett Packard IBM Lawson

 

Oracle Symbol

35

Micros Systems, Inc.
Web Site: www.micros.com

Company Overview:


MICROS Systems, Inc. provides enterprise applications for the hospitality industry worldwide. Over 120,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, and leisure and entertainment operations in more than 130 countries.

Product Support:


Support multiple products  7 x 24 customer service center / Resources allocated for Support / Maintenance experience and resources·  Error-handling capabilities

POS-related Offerings:


MICROS released the iPOS systems in the calendar 3rd quarter 2001. The solution currently supports table service environments. Plan to extend to include QSR functionalities in the next 6 to 12 months  In Oct 2001, Ruby Tuesday announced they will pilot "iPOS"

POS Target Markets:


Restaurant table service and QSR  Hospitality  Themes

36

Micros iPOS– Technical Matrix

Product Architecture (J2EE standard, web-based, WAN / LAN characteristics, etc.)

•·Web-based •POS uses Microsoft COM technology (non Java-based) •Supports RDBMS (Oracle) •Supports offline capabilities •Browser-based application used to update configuration settings at the host· •(Note: Back Office applications are J2EE based using swing applets on the client)

Security (Authentication, Authorizations functionalities / API, etc..) Scalability (Support for n-tier environment, centralized server approach, data distribution..)

•·Integrate into directory services, supports LDAP • Privilege levels and role-based security

•·Centralized server approach (could run off in-store server) • Transactions processed locally, sent to central server on completion

System Connectivity
(Flexible integration with multiple input/output device, Message oriented middleware, etc.)

• MS MQ

37

Micros iPOS– Functional Matrix

User Management

• Functionality from the user view point include actions such as authorization, PIN management, secure mode activation/ deactivation, and Log-on/log-off functionality •System compatible with biometric devices (palm readers, scans, etc.) to validate users.

Item Entry
•·Touch screen functionality not yet released· • Ability to interface with multi order points (web, kiosks, etc.) •·Off-Premise storage (store order for later recall at different stores) • No suggestive sale (up-sell prompting/ consumer specific promotion) •·Basic discount capability (Quantity and % based)

Tendering and Transaction Management

• Ability to handle 3 payment types (CC/Cash/check). No debit card.· • Ability to interface with multi-payment • No Voucher support· • Not yet Integrated to third-party processors (stored value cards / smart cards). • Anticipated July 2002

Cash Management

38

Micros iPOS– Functional Matrix

Accounting

•·Tax exempt support • Tax module not completed

Customer Management

•·No loyalty program yet. • Basic customer number retention

Training

•··Training mode available • CBT

International

•·Multiple language support • Multi currency support (handling of conversion factors) • No change given in foreign currency

39

NCR
Dayton, OH Phone: 800-225-5627 Web Site: www.ncr.com See contact details in notes section
Company Overview:
NCR Corporation (NYSE: NCR) is a leader in providing Relationship TechnologyTM solutions to customers worldwide  For more than a decade, NCR has been the worldwide leader in Self Service solutions. Their ATMs are permeating every corner of the globe, including "off-premise" locations such as grocery stores and transportation terminals, dispensing not just money, but tickets and other non-cash offerings.  NCR offers the industry's most comprehensive portfolio of retail solutions, including point of service systems, bar code scanners, Web kiosks, electronic shelf labels, self-checkout systems and data warehousing.


Company Presence:


35,000 employees  Products used in over 100 countries worldwide

General Offerings:


Retail Technology solutions to customers worldwide in retail, financial, communications, manufacturing, travel & transportation, and insurance markets

POS-related Offerings:


Point of service systems and self-checkout systems  NCR had a 61 percent increase in sales of point-of-service software for Europe, Middle East and Africa (EMEA) during 2000.

POS Target Markets:


Multi-site retailers  Apparel shoes, auto/gas, c-stores, department stores, drug chains, government/education, grocery, restaurants, specialty, superstores
40

NCR– Key POS Products

Key POS Products


Description
Includes hardware and software that enables companies to market to the consumer, merchandise stores and process the transaction - all at the point-ofservice  Takes advantage of the latest software, protects existing investments, makes the most of valuable counter space and quickly turn new hires into productive employees.


NCR Point of Service Solutions

NCR Self-Checkout Solutions

Customers scan, bag and pay for purchases without cashier assistance, reducing customer wait time at checkout.  The NCR Self-Checkout E-Series allows many different configuration options and floor plans, while the NCR C-Series is a convertible checkout lane that functions as a self-checkout lane or as a cashier-assisted lane.


NCR Web Kiosks Solutions
   

NCR Web Kiosk Solutions are a combination of hardware, software and services. Increase revenue by electronically offering products and services on the kiosk at the point of decision Improve customer service by providing detailed, interactive product information at the point-of-decision Conduct targeted marketing and reduce media costs by promoting products right at the point-of-decision through the kiosk rather than mass advertising Reduce labor cost and improve customer service by using web kiosks to automate tasks such as checking into a hotel, dropping off film for processing, etc.

41

NCR– Clients & Alliances

Clients
   

7-11 K-mart Loews Mega Marts

  

Meijer Office Depot Rainbow Foods

  

Ralph‘s Grocery Savacenter Wal-mart

Alliances/Partnerships

    

ACS Retail Solutions Apigent Solutions Applied Digital Solutions BASS Inc. Ingenico Intermedia Inc.


    

JDA Software Group Microsoft Corporation Net Near U NSB Group Pinnacle Corporation QVS Software


    

Retail Systems Group Retalix, Inc. Software Development Inc. SVi Retail Total Control Information Triversity

42

NSB Retail Systems (STS Systems)
Montreal, Canada Nikki Beckett, CEO Phone: 514-426-0824 Web Site: www.stssystems.com
Company Overview:
 



NSB acquired STS Systems in December 2000 The company operates as NSB Retail Systems and as STS in North America Supplier of enterprise-wide software products and services to the retail market

Company Presence:
  

Over 1,300 employees Offices in Canada, the United Kingdom, and the United States Over 350 clients in 17 countries

General Offerings:


Retail solutions in CRM, planning, merchandising, point of sale, auditing, loss prevention, warehousing, and sourcing

POS-related Offerings:


Point of sale software solutions that include back office connectivity and business rule modifications

POS Target Markets:
 

Multi-site retailers Targets mainly apparel/shoes, department store, and specialty stores

43

NSB Retail Systems (STS Systems)– Key POS Products

Key POS Products
Connected Retailer Coalition


Description
Supports all points of purchase including handheld terminal, register, kiosk, catalog, and the web  Used in over 18,000 retail stores  Uses Microsoft‘s Distributed Network Architecture

STS offers a whole suite of systems under the ―Connected Retailer‖ suite including Store, Merchandising, Planning, Allocation and Replenishment, Customer Relationship Management and Sales Analytics.

44

NSB Retail Systems (STS Systems)– Clients & Alliances

Clients
    

Ann Taylor Arcadia Group BCBG Max Azria British Home Stores Chico‘s FAS

   

Cornell Trading Honey Baked Ham Company Nieman Marcus Nine West

    

Saks Fifth Avenue Sony Canada Staples Superdrug Vodafone

Alliances/Partnerships
 

AnswerThink Kurt Salmon Associates

 

Microsoft Nexcom



Wincor Nixdorf

45

Panasonic
Osaka, Japan Kunio Nakamura, President Phone: 847-468-4600 Web Site: www.panasonic.com
Company Overview:

  

Trade name is Matsushita Electric Industrial Company One of the world‘s premiere electronic manufacturers Research & develop new technologies that are used across industries and across the world Considered a market maker and market leader with new technologies such as digital televisions and DVDs

Company Presence:
 

44, 591 employees Global company with a significant presence in North America, South America, Asia, Europe, and Oceania (Australia)

General Offerings:


Computer products, documenting/imaging products, telecommunications, presentation products, audio/video products, vision systems, building and power tools, medical products, point of sales systems

POS-related Offerings:


Point of sale software and hardware, point of sale interactive display systems

POS Target Markets:
 

Multi-site retailers Mainly restaurants (experience with over 35,000 restaurants)

46

Panasonic– Key POS Products

Key POS Products
POWER System Software
      

Description
Caters to the restaurant/hospitality industries Includes modules for time & attendance, inventory, and credit authorization Configurable manager screen layouts Allows for sandwich modifications Multiple piece counts Actual, theoretical and variance food cost reporting Historical product projections maintained

POS Systems: 5500, 7500, 7800 and the 9000 Workstation



Point of sale hardware

47

Panasonic– Clients & Alliances

Clients


Burger King



KFC



Taco Bell

Alliances/Partnerships


Systech

48

PCMS Datafit, Inc.
Cincinnati, OH Phone: 513-587-3100 Web Site: www.pcmsdatafit.com

Company Overview:


Established in 1982, having a turnover of over £20m and employing 400 staff PCMS Group UK operations are based in Coventry, with offices in Huntington and Swindon and the USA with offices in Boston and Cincinnati, currently supporting over 4.000 retail and distribution sites.

Product Support:
 

Dual Data Centers embrace every type of technology and hardware platform. They operate 24 hours a day, seven days a week First level of support trough distributors

Company Staffing:
 

Company: 360 people Software development: 100 people

Team Approach:


Standard BeanStore® comes complete with a comprehensive set of Java classes encapsulating the normally required retail business logic for a variety of sectors. The retailers can use these as they stand; customize them; or develop completely new classes within the BeanStore® framework

49

PCMS– Key POS Products

Key POS Products
BeanStore POS:


Description
Point of Sale includes functions such as sales, returns, discount & promotions, customer relationship management, voids, tendering, layaway, security and POS admin functions. Back office system includes cash office, data maintenance, end-of-day cycling, time & attendance, stock, totaller, customer loyalty and reports.

BeanStore BOS:



AppBuilder Tools:

Toolset comprises of the following:  Storyboard Editor: Allows users to see the actual user interface before the detailed design or development begins.  State Table Editor: Graphical workflow editor which provides a visual diagram of the flow of business logic through application states.  Layout Specification Editor: Changes the format and content of text similar to modifying html tags.  Screen Editor:Graphical layout tool used to compose the application screens.  CodeGen:BeanStore means for building data access objects. CodeGen provides a complete XML-based object to relational mapping capability. The output of CodeGen is a set of network transparent client/server objects that implement the required interface, as well as any customized requirements.

50

PCMS– Beanstore Technical Matrix

Product Architecture (J2EE standard, web-based, WAN / LAN characteristics, etc.)

•·Web-based •Java-based, J2EE compliant •Supports thin and thick clients •Uses JavaBeans, utilizes JPOS to connect to peripheral devices •Model-View-Controller architecture· •XML-based formatting language describes how applet should be rendered for the UI· •Business logic utilizes a state table concept (XML) on the POS machine, which maps events to action routines •Runs on most operating systems (Windows, Linux, etc) •Supports RDBMS (any JDBC-compliant database) •Integrate with other products through Integration layer •Multi-lingual, Multi-channel •· Integrates into directory services, supports LDAP • Current implementation uses Java RMI for communication between the client and server • In process of changing to standardize the enterprise application to use HTTP between the client and server, HTTPS for security • N-tier, strong separation of UI from business logic • Centralized server approach (could run off in-store server) • Components separated to scale

Security (Authentication, Authorizations functionalities / API, etc..) Scalability (Support for n-tier environment, centralized server approach, data distribution..) System Connectivity (Flexible integration with multiple input/output device, Message oriented middleware, etc.)

•·Many integration methods available for integration to other applications (CORBA, JMS, MQ, etc.) •Primarily uses XML to transfer data

51

PCMS– Beanstore Functional Matrix

User Management

• PIN management, secure mode activation/ deactivation and Log-on/log-off functionality. (Pin, password, scan, cards) • Prototype compatibility with biometric devices (palm readers, scans, etc.) to validate users. •·Ability to link products together for a fixed price • Ability to interface with multi order points (web, kiosks, cell phone) • Ability to suspend/hold an order for later recall • Suggestive sale (up-sell prompting/ consumer specific promotion) •Ability to handle various payment types •Ability to interface with multi-payment •Credit card support •Voucher support •Foreign currency •Integration to third-party processors (stored value cards / smart cards/check authorization) •Back - end functionality will complement this by handling payment processing and receipt generation. •·Support cash entry / Cash-drawer level maintenance • Multi-till drawer support / Floating till

Item Entry

Tendering and Transaction Management

Cash Management

52

PCMS– Beanstore Functional Matrix

Accounting

•Tax exempt support • Interface with Southern Datacom to perform their settlements

Customer Management

• Very simple loyalty support functionality.

Training

• No training currently available.

International

• Language is attributed per user and per device. (i.e. language on the display different that language on the cash register) • Mutli-currency support (handling conversion factors and multiple currencies)

53

PCMS– Clients & Alliances

Clients
  

Lenscrafters - 42 store installed – 900 to come Australia: 5/6 Retailers around 100 stores UK: Dixons (Specialty retailer chain - 4 trading formats) 5 stores in pilot – 1.100 to come / 2 other retailers for 300 stores to be rolled-out.

Alliances/Partnerships
   

Sun Epson IBM Wincor/Nixdorf

54

Radiant Systems
Alpharetta, GA Erez Goran, CEO and co-Chairman Phone: 800-229-0991 Web Site: www.radiantsystems.com
Company Overview:





Founded in 1985 to provide enterprise-wide technology solutions to retailers Products allow retailers to interact electronically with their sites, vendors, and credit networks Awarded 2001 Microsoft European RAD Award

Company Presence:
 

900 employees Products found in retail outlets all over the world

General Offerings:




Fully integrated retail automation solutions including point of sale systems, consumer-activated ordering systems, back office management systems, and headquarter-based management systems Services include systems planning, design, and implementation services

POS-related Offerings:
 

Hardware, software, and services Offerings include point of sale systems, food production systems, point of sale management, and customer self service

POS Target Markets:
 

Multi-site retailers Apparel/shoes, auto/gas, c-stores, department stores, drug chains, grocery, restaurants, specialty, superstores, theme/entertainment
55

Radiant Systems– Key POS Products

Key POS Products
Lighthouse
       

Description
Microsoft-based 32-bit object-oriented point of sale system A highly graphical touchscreen point of sale system Uses pictures, video, and animated icons to communicate tasks and processes Designed to address multiple market segments Targets quick service segment of the food industry Being developed to be used across multiple industries Supports data redundancy, incorporates delivery functionality, and allows for integration to back office systems Supports remote file maintenance and has the ability to run multiple applications on one terminal

Radiant 6E Suite (Web POS)



Piloting Summer 2002  Will be available for all Lighthouse segments except Entertainment and CStore

T200, T160, T150, M100



Point of sale hardware

56

Radiant Systems– Clients & Alliances

Clients
     

AMC Entertainment AmeriKing BP Carrols Chick-fil-A Conoco Inc.

     

Edwards Theatres Einstein/Noah Bagel Corp. General Cinemas Theatres Marriott International, Inc. Meijer Repsol YPF

     

Speedway/Starvin Marvin The Kroger Co. Tosco Marketing Company Tricon Global Restaurants Ultramar Diamond Shamrock Corp. WaWa

Alliances/Partnerships
    

American Online Epson Exodus Communications GE Capital Getronics

    

Global Network Service  Hughes Network Systems  Mariner Computer Products  Microsoft  Restaurant Systems of California

Retail Data Systems SoluXions Sprint Symbol Technologies

57

Retail Technologies International
Charmichael, CA Michael Mauerer, CEO Phone: 916-483-1656 Web Site: www.retailpro.com
Company Overview:
 



Global manufacturer of point of sale and inventory management software Home office in Silicon Valley with annex located in Moscow, Russia Annual Sales of $75 million

Company Presence:
 

Retail Pro is installed in 20,000 locations in 60 countries worldwide 100 employees with 50% of the employees devoted to research and development

General Offerings:


Store solutions for retailers of soft and hard goods

POS-related Offerings:


Point of sale solution

POS Target Markets:
  

Single stores up to large multi-site retailers Apparel/shoes, auto/gas, department stores, government/education, specialty, superstores Both soft and hard goods

58

Retail Technologies International– Key POS Products

Key POS Products
Retail Pro
 

Description
The Retail Pro suite includes a corporate management system, an enterprise edition, a merchant edition, a shop edition, and an e-commerce edition Point of sale product features include cash drawer & receipt functions, integrated credit card processing, instant customer data, layaways & special orders, item quantity & price lookup, and point of sale summary reports The general system includes list/form review, page designer, browser home screen, multi-store polling, email with polling, and safeguard data backup Inventory control features include merchandise views by item or style, three dimensional grid of quantities (attribute, size, location), quantity pricing, vendor list & history lookup, physical inventory counts, and price manager mark-up/ mark-down utility 32-bit windows application






59

Retail Technologies International– Clients & Alliances

Clients



    



ADOC Aldo Conti Ashley Avery Collectibles Athletic Fitters (purchased by Venator) Azucar Build A Bear Workshop Colorado Pen Edwin Watts Golf Shops

    


 

El Portal Luggage Faberware Giordano Hi-Health Impostors Copy Jewelry Leatherland Limited Marzotto Distribuzione Mendrez

   


  

Pendleton Woolen Mills Pro Image Silver & Gold Connection Stride Rite Swarowski The Wine Shoppe TV Showcase United Colors of Benetton

Alliances/Partnerships
     

Advanced Retail Management Advantage Data Systems BHD Information Systems Business Automation Complete Data Systems Cortec Systems

     

Data Business Systems Data Transport Inc. Genesys Retail Solutions Granit Information Systems JD Associates One Step Data

     

Premeir Software Solutions Retail Information Systems Retail Solutions Sonata Business Systems Systems Technology Group Technical Solutions

60

Retalix Ltd.
Plano, TX Barry Shaked, CEO Phone: 469-241-8400 Web Site: www.retalix.com
Company Overview:
 



Founded in 1982 at Point of Sale Ltd. Changed name to Retalix in November of 2000 Headquartered in Israel

Company Presence:
   

Over 500 employees Offices in Israel, the UK, and the United States Retalix products are used in over 40 countries Retalix systems are currently operating in over 15,000 stores and quick service restaurants

General Offerings:
  

Provides enterprise-wide software solutions for the retail food industry Software enables global retailers to integrate multiple store formats, multiple currencies, and multiple channels Fuel management, computer assisted store ordering, labor scheduling, and basket analysis Price and item management, inventory management, store sales and revenue reports, loyalty program administration, and one-to-one marketing

POS-related Offerings:


POS Target Markets:
 

Multi-site retailers Auto/gas, c-stores, drug chains, grocery, restaurants, superstores
61

Retalix Ltd.– Key POS Products

Key POS Products
StoreLine POS Solution
     

Description
Distributed in the US under the name ISS45 Used primarily by supermarkets and hypermarkets Open-systems based Includes formats for integrated fuel, customer self-service shopping, internet retailing, kiosks, and café checkout Includes promotions and loyalty clubs functionality

StorePoint for Convenience Stores

Previously known as Positive  Solution for the convenience store chain  Offers multi-store, in-store, and central host applications


StorePoint for Food Services

Supports stores, restaurants, fuel, and food court operations  Couples point of sale, front and back office, and host applications

62

Retalix Ltd.– Clients & Alliances

Clients
  

Albertson‘s Big Y Food Inc. Clark Retail Enterprises Inc.

  

Coca-Cola Israel Costco Wholesale Industries Delek Ltd.

  

H&O Hamashbir Fashion Ltd. Sainsbury Tesco

Alliances/Partnerships


Fujitsu- ICL Systems



IBM



Wincor Nixdorf

63

Synchronics
Memphis, TN Jeff Goldstein, President Phone: 901-761-1166 Web Site: www.synchronics.com
Company Overview:
  

Founded in 1980 by Jeff Goldstein Jeff combined soft goods and software experience to develop business management software Point of sale software development, support, and distribution company

Company Presence:
  

Over 50 employees Majority of the clients are in the United States Several international clients

General Offerings:


Point of sale software and support for retail, wholesale, and mail-order businesses

POS-related Offerings:


Point of sale software with a wide range of functionality including such basics as inventory, gift registry, purchasing, customer listings, frequent shopping programs, sales history, timecards and mail

POS Target Markets:
 

Multi-site retailers Apparel/shoes, auto/gas, c-stores, department stores, drug chains, government/education, grocery, restaurants, specialty, superstores, theme/entertainment
64

Synchronics– Key POS Products

Key POS Products
CounterPoint
    

Description
Wide assortment of front-office and back-office tools Compatible with accounting software from Sage, Great Plains, Macola, Computer Associates International, Solomon, Intuit, and others Operates in a 32-bit mode in Windows, Netware, Unix/Linux, and Citrix CounterPoint Online is an ecommerce/web-hosting system that caters to CounterPoint users The base system includes point of sale, purchasing, labels, timecards, mail, inventory, customer management, grids/apparel, accounting interface, ecommerce, gift registry, frequent shopper, sales history, and credit cards Additional options include serial/lot number tracking, cost pack, data interchange, modem server, SQL connection, receivables, open to buy, offline ticket entry, price pack, order entry, credit cards, and rentals



65

Synchronics– Clients & Alliances

Clients
    

American Red Cross Athlete‘s Foot Bacardi Corporation Ben Franklin Crafts Black & Decker

   

Gund Inc. H. Stern Jewelers La-Z-Boy Furniture Gallery Lego Systems Inc.

   

Nabisco The Finish Line United Colors of Benetton Warner Brothers Studios

Alliances/Partnerships


JSB Software Technologies



Pervasive Software Inc.

66

Tomax Corporation
Salt Lake City, UT Eric Olafson , President and CEO Phone: 801-990-0909 Web Site: www.tomax.com
Company Overview:
 



Founded in 1981 Provider of fully integrated and comprehensive enterprise software solutions to retail chains Cited as the number one provider of web-based retail management solutions

Company Presence:
  

Over 150 employees Worked with over 10,000 stores across 120 retail chains Currently have 2-3 Canadian installs, 1 Japan and 1 in Saudi Arabia Host-to-store software systems solutions for headquarters, in-store processing, and point of sale Software capabilities include transaction management, customer management, portal/workflow, and workforce management Web-based platform that allows for the implementation of both e-business and multi-channel strategies Java-based point of sale solution

General Offerings:
 

POS-related Offerings:
 

POS Target Markets:
 

Multi-site retailers Apparel/shoes, department stores, drug chains, grocery, specialty

67

Tomax Corporation– Key POS Products

Key POS Products
Retail.net


Description
Allows on-site and remote users to monitor store performance and manage most operational areas via web browsers  Java-based point of sale solution allows for the use of low-cost internet connections  Provides real-time visibility on transactions, inventory, and customer data without having to install application software and databases in each store  Six primary platform components:  Transaction Management: inventory, receiving, ordering, merchandising, forecasting, pricing, in-store operations  Customer Management: Point of sale, Kiosk and Online, Order Management  Forecasting/Optimization  Enterprise Integration  Portal/Workflow: creates portals that address procedures, policies, and other types of useful information  Workforce management: serves as a guide to appropriate levels of customer service

68

Tomax– POS Technical Matrix
•Web-based •Follows J2EE standards •Uses JavaBeans, OO, XML messaging, JPOS wherever possible for connection to devices •Uses C++ kernel for settlement/posting to database •Supports RDBMS (Oracle partnership – Oracle only platform supported today) •API‘s available, can publish XML messages to queue - Integrates with other products through Integration layer •Currently setup to use Oracle‘s AIS, but could use WebSphere for the app server •Multi-lingual •POS offline capabilities – small kernel in one or more devices in store which is updated by central when network is up, monitors transactions, replicates offline data when network connection is restored • ·Integrates into directory services, supports LDAP

Product Architecture (J2EE standard, web-based, WAN / LAN characteristics, etc.)

Security (Authentication, Authorizations functionalities / API, etc..) Scalability (Support for n-tier environment, centralized server approach, data distribution..) System Connectivity (Flexible integration with multiple input /output device, Message oriented middleware)
•·Provides interfaces to main in-store systems using XML messaging

• n-tier architecture • Centralized server approach (could run off in-store server) • Components separated to scale • Java applet on client· • Back office applications use browser· • Handles multi-channel integration

69

Tomax– Functional Matrix

User Management

• Functionality from the user view point to include actions such as authorization, spot check, drawer swap, till contents declaration, PIN management, secure mode activation •·Suggestive sale (up-sell prompting/ consumer specific promotion)

Item Entry

Tendering and Transaction Management

•·Ability to handle various payment types • Ability to interface with multi-payment • Credit Account support • Voucher support • Integration to third-party processors (stored value cards / smart cards)· • Back - end functionality will complement this by handling payment processing and receipt generation • Support cash entry / Cash-drawer level maintenance • Currently does support multi-till drawer • Currently support a floating till

Cash Management

70

Tomax– Functional Matrix

Accounting

• Verify with vendor

Customer Management

• Verify with vendor

Training

•·Currently provides train the trainer sessions but is quite limited

International

• Can support translation

71

Tomax Corporation– Clients & Alliances

Clients
     

24Hour Fitness American Eagle Outfitters Basha‘s Supermarkets Franklin Covey Fruitful Yield Gateway

     

Guitar Center Kroger LA Weight Loss Centers Snyders Drug Stores Sweet Traditions TJ Maxx/Marshalls (1100)

    

Toys R Us Canada Trader Joe‘s UPS Value Drug WH Smith

Alliances/Partnerships
   

Access Via AnswerThink Effective Technology Consultants IBM

  

Kyrus Oracle (Strategic) Sun Microsystems

  

Symbol Technologies Vertex Workbrain

72

Triversity Inc.
Toronto, Ontario David Thomas, President & CEO Phone: 416-791-7100 Web Site: www.triversity.com
Company Overview:
Triversity created in 2000 as a result of Toronto-based Trimax‘s acquisition of Philadelphia-based Stores Automated Systems, Inc. (SASI)  Trimax was founded in 1990 and SASI in 1984  Software provider delivering integrated multi-channel, customer-centric solutions for the retail industry


Company Presence:


More than 400 employees  Regional offices in Philadelphia, Dallas, Mexico City and Sydney  Triversity's retail solutions are installed in over 350 retailers in 32 countries  Triversity products process more than one billion transactions a year

General Offerings:


Solutions capable of processing to multiple points of interaction, including the Internet, kiosks and wireless devices while monitoring customer relationships across all points-of-interaction



POS-related Offerings:

Market-leading point of sale/point of interaction (POS/POI) applications  Point of sale applications are equipped with comprehensive retail customer relationship management (CRM) solutions to provide a consistent shopping experience across all channels

POS Target Markets:


Multi-site retailers  Apparel/shoes, drug chains, government/education, grocery, specialty
73

Triversity Inc.– Key POS Products

Key POS Products
Transactionware Enterprise


Description
J2EE compliant point of sale solution designed for deployment in a distributed network environment. (new product 07/02 – see detail in subsequent slides)



Transactionware GM

Targets general merchandise and multi-format retailers  Ability to change transaction processing functions quickly  Provides in-store and back-office functions such as reporting, time and attendance, file maintenance, cash management, label and sign printing, and store-level perpetual inventory control


Transactionware FDC (note: may be combining with GM into one product in near future)

   

Targets food, drug, and convenience segments Offers enhanced data capture and analysis capabilities Handles large volume transactions at a high speed Integrated electronic funds transfer (EFT) capabilities Graphical cashier and customer interface with flexible pricing engine

Transactionware FDCCypress Allegiance



Components-based point of sale solution  Streamlines selling transactions throughout a retail store


A customer relationship management solution  Incorporates customer relationship initiatives ranging from historical reporting to predictive modeling


Virtual Store

An e-commerce transaction solution  Integrates physical store and e-commerce transaction processing into one platform
74

Triversity– Technical Matrix - Transactionware Enterprise

Product Architecture (J2EE standard, web-based, WAN / LAN characteristics, etc.)

Security (Authentication, Authorizations functionalities / API, etc..) Scalability (Support for n-tier environment, centralized server approach, data distribution..) System Connectivity (Flexible integration with multiple input/output device, Message oriented middleware, etc.)

•Web-based •Follows J2EE standards (model 2 presentation blueprint) •Supports leading industry standards such as XML, Web Services, IX-Retail, JPOS, Unified POS, JDBC, JMS, Unicode, MBCS (multi-byte character set) •Keeping on eye on ARTS, but more focused on supporting IX-Retai •Business logic resides in the app server •Uses JPOS to connect to peripherals (code on client) •Supports RDBMS •Integrate with other products through Integration layer •Multi-lingual •Currently testing in labs: App server: Websphere, Bluestone, Jboss, Silver Fish •Database: any db using JDBC such as Cloudscape, SQL, DB2, Oracle • Integrate into directory services, uses JNDI or LDAP • J2EE security for role-based authorization •·n-tier architecture • Centralized server approach • Component technology • 3rd party container products • Thin or thick client solutions • Handles multi-channel integration

• EAI – uses XML feed, messaging (such as MQSeries), JCA • Uses standard XML messaging (IX-Retail)

75

Triversity– Functional Matrix- Transactionware Enterprise

User Management

• ·Functionality from the user view point to include actions such as authorization, spot check, drawer swap, till contents declaration, PIN management, secure mode activation/ deactivation, and Log-on/log-off to validate users. • Ability to link items • Order best value calculation – ―Mix and match‖ option • Quantity change • Ability to interface with multi order points (web, kiosks, cell phone, etc.) • Off-Premise storage (store order for later recall at different stores) • Suggestive sale (up-sell prompting/ consumer specific promotion) • Ability to handle various payment types • Ability to interface with multi-payment. •·Support cash entry / Cash-drawer level maintenance • Currently does support multi-till drawer • Currently support a floating til • Supports both terminal and cashier acct

Item Entry

Tendering and Transaction Management Cash Management

76

Triversity– Functional Matrix - Transactionware Enterprise

Accounting

• Fiscal Module available

Customer Management

• Should discuss details of offering with vendor. Currently has an offer that will assist in driving loyalty.

Training

•·Currently provides training through the McClaren group • CBT training modules

International

• Supports multi-currency and languages

77

Triversity Inc.– Clients & Alliances

Clients
      

Army & Airforce Exchange Service Bartell Drugs Bata Beverages & More Calimax Casual Male Discovery Channel

       

Goody‘s Family Clothing Hallmark Cards M&M Meat Shops Park ‗N Shop Party City Pep Boys Provigo Remke Supermarkets

      

Rite Aid Staples Canada The Shoe Company The Sports Authority Verizon Wireless WaWa Williams-Sonoma

Note: Transactionware Enterprise (J2EE) is a new product and as of 7/02 is being piloted with Shoppers Drug Mart in Canada. All above client‘s are using other Triversity solutions.

Alliances/Partnerships




AnswerThink Found, Inc.





Lake West Group TPS Systems, Inc.



Wincor Nixdorf

78

Wincor-Nixdorf
Austin, TX Phone: 800-777-1511 Web Site: www.wincor-nixdorf.com

Company Overview:
 




4500 employees Presence in more than 70 countries ISO 9001-certified manufacturing facilities in Germany and Singapore Over $1.5 billion in Sales (as of 06/02)

General Offerings:


POS Hardware related devices

POS-related Offerings:


BEETLE point of sale devices

79

WINCOR NIXDORF BEETLE Hardware

Key POS Products
BEETLE /NetPOS


Description
Thin-client terminal designed specifially for the rugged retail environment.

BEETLE /S



Flexible appliance that can be configured as either thin or thick client based on the BEETLE Unified Platform.

BEETLE /M



Powerful device with expandable processor, storage and connectivity options for transaction intensive applications with a small footprint.

BEETLE /iPOS



Scalable POS appliance developed for a broad range of retail applications and in-store deployments.

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