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Project Management Excel Templet

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					Course Schedule |                                                                                                    LSU ProfeSSionaL DeveLoPment
Business & Management  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 3                                        CompTIA Certifications .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .40
Seminars for Challenging Times .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 3                                          A+  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .41
Business & Technical Communication  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 5                                                    Network+  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .41
  Business Communication Certificate .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 6                                                   Security+  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .41
Business Project Management  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 7                                        Desktop Support Specialist Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .42
  Business Project Management Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 7                                                           Geographic Information Systems .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .42
Accounting/Finance .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .10
                                                                                                                                                   Industry Certifications  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .44
  Accounting Specialist Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .10
                                                                                                                                                   VMWare Certification  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .44
Purchasing & Supply Management  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .11
                                                                                                                                                   Microsoft  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .45
  Purchasing & Supply Management Certificate  .  .  .  .  .  .  .  .  .  .  .11
                                                                                                                                                     Microsoft Certified Systems Administrator (MCSA) .  .  .  .  .  .  .  .45
Human Resource Management  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .13
                                                                                                                                                     Microsoft Certified Technology Specialist (MCTS)
  Human Resource Management Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .13
                                                                                                                                                       in Microsoft SQL Server 2005  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .45
Train the Trainer  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 14
                                                                                                                                                     Microsoft Certified Technology Specialist (MCTS)
Business Skills Courses .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .15
                                                                                                                                                       in Microsoft SQL Server 2005 Business Intelligence  .  .  .  .  .45
Leadership, Management & Supervision .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .18
                                                                                                                                                     Microsoft Certified Technology Specialist (MCTS)
  Management & Leadership Certificate .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .18
                                                                                                                                                       in Windows Vista – Configuration  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .46
Lean Healthcare / Lean Manufacturing .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .23
                                                                                                                                                     Microsoft Certified Technology Specialist (MCTS)
Six Sigma Certification  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .26
                                                                                                                                                       in Microsoft SQL Server 2008, Implementation
Certificate Programs                                                                                                                                    and Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Accounting Specialist Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .10                                          Microsoft Certified Technology Specialist (MCTS)
Business Communication Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 6                                                    in Microsoft SQL Server 2008, Database Development. . .46
Business Project Management Certificate .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 7                                                          Microsoft Certified Technology Specialist (MCTS)
Database Development Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .39                                                   in Windows Server 2008  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .46
Desktop Applications Specialist Certificate .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .29                                                         Microsoft Certified Technology Specialists (MCTS)
                                                                                                                                                       in Windows Server 2008 Active Directory Configuration . . .47
Desktop Support Specialist Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .42
                                                                                                                                                     Microsoft Certified IT Professional (MCITP) –
Graphic Design Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .36
                                                                                                                                                       Server Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Human Resource Management Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .13
                                                                                                                                                     Microsoft Certified Systems Engineer (MCSE)  .  .  .  .  .  .  .  .  .  .  .  .47
Management & Leadership Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .18
                                                                                                                                                     Microsoft Certified Trainer (MCT)  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .52
 .NET Programming Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .37
Paralegal Studies Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .62                                   Engineering & Technology .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .53
Purchasing & Supply Management Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .11                                                                Gulf South Rotating Machinery Symposium  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .54
Web Design Certificate .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .34                            Petroleum Workforce Development  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .55
Web Development Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .34
                                                                                                                                                   Architecture  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .56
Computer & Information Technology .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .28                                                              Sustainable Design Practice  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .56
Business & Office Applications  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .30                                     Autodesk Software Courses  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .56
Desktop Applications Specialist Certificate .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .29
Microsoft Certified Application Specialist Program  .  .  .  .  .  .  .  .  .31                                                                    Safety Management  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .57
Microsoft Office  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .30                  The Essentials of Baseline Risk Analysis .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .57
                                                                                                                                                   Certified Occupational Safety Specialist (COSS)  .  .  .  .  .  .  .  .  .  .  .  .58
  Word  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .30
  Excel  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .31   Environmental Management  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .60
  PowerPoint  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .31             Asbestos Management  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .60
  Outlook .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .32
  Access  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .32     Paralegal Studies Program  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .62
Business Applications  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .33                         Medical Coding Program  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .67
Web Design & Development  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .34
  Web Design Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .34                               Test Preparation  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .68
  Web Development Certificate .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .34                                          GRE; GMAT; LSAT .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .68
Graphic Design Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .36                                Notary Public Preparatory Course  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .68
Programming .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .37               PMP Exam Prep Course .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .68
  .NET Programming Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .37
                                                                                                                                                   Additional Information
Database Development  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .39
                                                                                                                                                   Location Information  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .69
  Database Development Certificate .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .39
                                                                                                                                                   Registration Information  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .70




                                                                                                                                                                                               LSU CONTINUING EDUCATION                                        •   SPRING 2010                          1
           To register or for information call 225-578-2500




Tools for                                                     What’s new in
Changing                                                      Professional Development

Times!                                                        Business & Management:
                                                              • Seminars for Challenging Times (Page 3)
                                                              • Business Communication Certificate (Page 6)
In today’s uncertain business environment one
                                                              • Business Project Management Certificate (Page 7)
thing is certain — change.                                    • Management & Leadership Certificate (Page 18)
                                                              • Business Law Series (Page 15)
LSU is committed to providing you with the latest tools you   • Lean Healthcare / Lean Manufacturing (Page 23)
                                                              • Six Sigma Certification (Page 26)
need to stay ahead in a rapidly changing world . We invite
                                                              Computer & Information Technology:
you to select from our comprehensive listing of courses in
                                                              • Database Development Certificate (Page 39)
this bulletin which contains an array of new courses and      • Desktop Applications Specialist Certificate (Page 29)
                                                              • Desktop Support Specialist Certificate (Page 42)
certificate program offerings . If you are wondering what
                                                              • Geographic Information Systems (GIS) (Page 42)
to take, let us help you choose the course or program         • Graphic Design Certificate (Page 36)
                                                              • VMWare Certification (Page 44)
that’s right for you .
                                                              • Microsoft Certified Technology Specialist (MCTS) in Microsoft
Call us for further information at 225-578-2500.               SQL Server 2008, Implementation and Maintenance (Page 46)
                                                              • Microsoft Certified Technology Specialist (MCTS) in Microsoft
                                                               SQL Server 2008, Database Development (Page 46)
                                                              • Microsoft Certified Technology Specialists (MCTS) in Windows
       LSU Certificate Programs                                Server 2008 Active Directory Configuration (Page 47)
                                                              • Microsoft Certified IT Professional (MCITP) – Server
If you’re interested in pursuing a new career,                 Administrator (Page 47)
advancing in your current field or expanding your
                                                              Architecture:
knowledge, consider an LSU certificate program.
                                                              • Sustainable Design Practice (Page 56)
These noncredit, non-degree programs, developed by
                                                              • Autodesk Software Courses (Page 56)
academic specialists and experienced professionals,
offer planned sequences of courses ideal for people           Safety Management:
who want to acquire an in-depth background in a               • The Essentials of Baseline Risk Analysis (Page 57)
particular field without pursuing a formal degree              • Certified Occupational Safety Specialist (Page 58)
program . The courses are open to all people, not
                                                              Some of our most popular programs include:
just those enrolled in the certificate programs .
                                                              • Business Communication Program (Page 5)
                                                              • Business Project Management Program (Page 7)
                                                              • Management & Leadership Program (Page 18)

    Continuing Education Units (CEUs)                         • Accounting Specialist Program (Page 10)
                                                              • Purchasing & Supply Management Program (Page 11)
CEUs are a nationally recognized method of                    • Human Resource Management Program (Page 13)
documenting the duration and quality of                       • Microsoft Office (Page 30)
noncredit course work. One CEU is equal to 10                 • Web Design / Web Development Program (Page 34)
class hours of participation in a qualifying educational      • .NET Programming Certificate (Page 37)
activity . A record of your CEUs is maintained by LSU         • Microsoft Certified Systems Engineer (Page 47)
Continuing Education, and transcripts may be requested        • Certified Occupational Safety Specialist Program (Page 58)
by contacting us at 225-578-2500 .                            • Paralegal Studies Program (Page 62)
                                                              • Notary Public Preparatory Course (Page 64)
                                                              • Test Preparation (Page 68)




2    LSU CONTINUING EDUCATION   •   SPRING 2010
                                                                          Register online at www.outreach.lsu.edu




Business &                                                                      visit our Web site for the most up-to-date
                                                                                information including program dates and

Management                                                                      more detailed course descriptions at
                                                                                www.outreach.lsu.edu


NEW! Seminars for                                                           This workshop is ideal for:
Challenging Times                                                           Business owners, sales and marketing professionals, and others
(See also, Business Skills including our new Setting Priorities course,     who are facing challenges in developing and implementing
page 16)                                                                    marketing strategies that get results in these tough
                                                                            economic times .
A series of one-day interactive seminars designed to provide you
                                                                            instructor: E . J . Smith, MBA, has more than twenty years experience
with practical information you can put to use immediately to
                                                                            in strategic planning, sales, sales management and operations
help build and grow your business .
                                                                            management in telecommunications, high-tech healthcare, food
      For more information, contact Lisa Graves at                          processing and other industries . His most recent assignments
                                                                            include assisting small businesses and global companies in the U .S .
      225-578-3506 or lgraves@outreach.lsu.edu.
                                                                            and abroad in Brazil, Canada, and South Korea in implementing
                                                                            strategic plans, market research, sales training and sales productivity
Getting the Marketing Results You Need in                                   programs . He earned his MBA at the University of Cincinnati, and he
Today’s Economy                                                             is a Certified Strategic Planner and a National Career Development
                                                                            Association (NCDA) Certification Instructor Facilitator and Job
Today’s economy has created sales and marketing challenges like             Performance Improvement Coach .
we’ve never faced before . What worked last year and the year
                                                                            Course Code: PBtSa                fee: $375              CeUs: 0.7
before probably doesn’t work as well or at all today . Today’s
marketer has to be far more swift and specific in action, and               Session 10-1: Mar . 1; Mon .; 8:30 A .M .-4:30 P .M . (1 mtg .)
customer-oriented than ever before . For many of us, this will
require a significant shift in how we approach marketing our
                                                                            Selling Effectively in Tough Times
products or services . This one-day workshop is designed to help
you successfully make the shift no matter how small or large it             No matter how great your product or service is, or how talented
may need to be .                                                            a salesperson you are, you will not be able to meet your sales
How you will benefit:                                                       goals in today’s tough financial times if you cannot tell your
                                                                            customers how what you’re selling will truly benefit them . Learn
• Enhance your ability to develop and implement true customer-
                                                                            how to gain business from new customers and increase your
 based marketing strategies—especially those not based on
 “price” alone .                                                            business with existing customers even when they say, “no, I can’t
                                                                            see spending money right now .”
• Enhance your ability to develop and implement programs and
 strategies that get “real” data from customers .                           This one-day sales training workshop will better equip you to
• Enhance your ability to learn what creates value in your                  develop presentations that truly show the value of your products
 customers’ minds in these difficult times .                                or services to customers and how to create a real need in their
• Enhance your ability to develop the best tools and strategies             minds to buy . You will learn how to enhance your ability to
 your sales team needs to be successful .                                   create a specific sales plan to achieve your sales goals and
• From the point-of-view of your customer, really learn what                influence the right buyers and close the sale with ease .
 differentiates your company and its products or services from
 the competition .                                                          How you will benefit:
                                                                            • Develop a master plan to manage the sales process .
What you will cover:
                                                                            • Productively manage your time, territory and sales calls to
• Developing a high impact customer-based marketing message .                get results .
• Understanding how customers think and process marketing                   • Win the confidence and trust of prospects by learning as much
 messages—what works and what doesn’t .                                      as possible about their needs as quickly as possible .
• Determining what customers really need to hear—market                     • Use enhanced fact-finding techniques to move customers down
 research techniques that get real results .                                 the sales process .
• Identifying 5 things you can do tomorrow to generate leads .              • Effectively communicate your product/service superiority .
• Using enhanced competitive analysis to gain more business .               • Uncover customer resistance and overcome objections—getting
• Creating value to enhance your pricing .                                   them to buy even in tough times .
• Effectively building marketing strategies into your sales efforts .       • Know when—and how—to close the sale before customers
                                                                             change their minds .
                                                                                                                444 Continued on next page




                                                                                                    LSU CONTINUING EDUCATION        •   SPRING 2010   3
               To register or for information call 225-578-2500




444 Continued from previous page                                       • Effectively using basic project management principles
                                                                        successfully .
What you will cover:
                                                                       • How to collaborate and form alliances with other consultants .
• Planning—using competitive analysis to gain more business .
                                                                       • Overcoming the challenges of working from your home .
• How to use today’s economic challenges to get customers
                                                                       • Tools and resources for your consulting business .
    to buy .
• Matching your sales approach to the personality style of             instructor: E . J . Smith, management consultant .
    our customer .
                                                                       Course Code: PBtSC                fee: $375               CeUs: 0.7
• Developing new business while maintaining existing accounts .
                                                                       Session 10-1: Apr . 22; Thu .; 8:30 A .M .-4:30 P .M . (1 mtg .)
• Upselling existing customers and expanding your product base .
• Proactively managing potential customer buying objections
    and concerns .                                                     How to Successfully Transition from Employee to
                                                                       Independent Contractor
this workshop is ideal for:
                                                                        Have you thought about becoming an independent contractor?
New sales professionals with minimal sales experience and
                                                                        …But you just aren’t sure how to get started or make it grow.
veterans who want to enhance their skills for selling in tough
                                                                                     Here’s where you can learn how…
economical times as well as sales managers who want to learn
additional sales training techniques and coaching techniques .         Many organizations today have found it very beneficial to use
                                                                       recently retired or laid-off staff employees as independent
instructor: E . J . Smith, management consultant .
                                                                       contractors or consultants . The challenge quite often for someone
Course Code: PBtSB                 fee: $375              CeUs: 0.7    who has worked for a company at one time as an employee
Session 10-1: Mar . 2; Tue .; 8:30 A .M .-4:30 P .M . (1 mtg .)        is how to successfully make the transition from employee to
                                                                       independent contractor or consultant .

How to Build and Grow a Successful                                     This one-day hands-on workshop provides a solid foundation to
Consulting Business                                                    help you launch a second career as an independent contractor
                                                                       or consultant with your former employer . Activities include
      Have you thought about starting a consulting business?           personal assessments, role-play, case studies and other exercises .
    …But you just aren’t sure how to get started or make it grow.      In addition to planning and assessment tools, you’ll receive
                 Here’s where you can learn how…                       free Excel Templates, PowerPoint Templates, and Worksheets
                                                                       you can immediately use to build and grow your independent
This one-day hands-on workshop provides you the unique chance          contracting business .
to learn directly from a successful consultant who worked on
projects all over the United States and abroad . You will be able      as a participant you will explore:
to interact and ask questions to help you better understand what
                                                                       • The psychological transition from employee to contractor
it takes to be a successful consultant . In addition to planning and    or consultant .
assessment tools, you’ll receive free Excel Templates, PowerPoint
                                                                       • The “politics” of being a contractor or consultant versus being
Templates, and Worksheets you can put to use immediately to             an employee .
help build and grow your consulting business .
                                                                       • How to consult—a close look at the internal consulting process .

as a workshop participant you will explore:                            • Business structure and tax considerations for independent
                                                                        contractors .
• Personal assessment tools—how to determine your talents and
    develop your skills to succeed in consulting .                     • Understanding contracts, letters of agreement, fees, taxes, and
                                                                        insurance needs .
• Problem-solving, decision making and goal setting tools and
    techniques every consultant should know .                          • What makes a good independent contractor—consulting skills
                                                                        and behaviors .
• How to create and maintain a professional image as a
    consultant .                                                       • Key problem-solving, decision-making and goal setting
                                                                        techniques .
• Legal structure and tax considerations for consultants .
                                                                       • Selling your services to your former employer .
• Common insurance needs and requirements for consultants .
                                                                       • Basic “do’s and don’ts” of consulting .
• Common fee structures and when and how to use them .
                                                                       • Defining expectations (yours and your former employer’s) .
• Setting and achieving realistic and critical goals .
                                                                       • The basics of project management for independent contractors .
• How to make sure you get paid for your services .
                                                                       • Effective tools and resources for independent contractors
• Selling your services—basic consultative selling techniques .
                                                                        and consultants .
• Marketing strategies for consultants .
• When to do pro bono (free) work to build your                        instructor: E . J . Smith, management consultant .
    consulting business .                                              Course Code: PBtSD                fee: $375               CeUs: 0.7
• How to effectively “qualify” prospects and convert them
                                                                       Session 10-1: May 4; Tue .; 8:30 A .M .-4:30 P .M . (1 mtg .)
    into customers .




4       LSU CONTINUING EDUCATION       •   SPRING 2010
                                                                      Register online at www.outreach.lsu.edu




Business & Technical Communication


                                                                        Bring LSU to Your Workplace
 NEW! Spanish in the
 Healthcare Industry                                                    We will custom design this program and others for
                                                                        your company’s specific educational needs . Scheduling
                                                                        is flexible, and a variety of locations can be arranged,
 Spanish is spoken more than any other foreign language                 including your company’s site .
 within our nation’s borders . With the increase of Hispanic
 workers in the area and in the country, knowing a little               this job-specific Spanish course is ideal for:
 bit of Spanish can prove helpful in a health care setting .            • Hotels
 Knowing healthcare-specific Spanish can help you to                    • Restaurant and Food service
 improve your patient care and in some cases, save a life .             • Healthcare (Dental, Nursing, Physicians, Optometrists,
 This course is focused on vocabulary, expressions that can              Pharmacists)
 be used by nurses, doctors, healthcare administrators,
                                                                        • Paramedics
 front desk workers, and anyone working with Spanish-
                                                                        • Construction
 speaking patients . You will learn questions that require
 “yes” or “no” answers or basic information responses . You             • Landscaping and Nurseries

 will be able to use simple statements and relay directions             • Banking
 and information . Class sizes are limited to provide more              • Human resources
 one-on-one attention and individual vocabulary needs                   • Custodial and Maintenance services
 will be addressed . Speaking will be the primary goal with             • Law enforcement
 some comprehension and reading in respect to vocabulary
                                                                        • Other workplaces that need to know job-specific
 and effective use of a Spanish/English dictionary . You will
                                                                         Spanish
 not be required to learn confusing grammar rules .
 In class you will use repetition, role playing, and practice                 For more information about course
 conversations . With a short duration of 12 hours in                         content, pricing, and scheduling, contact
 class over a 2 week period, it will not take excessive                       Lisa Graves at 225-578-3506 or
 time from your regular work schedule . Reference and                         lgraves@outreach.lsu.edu.
 listening materials will be a part of the course as well as
 a booklet of the phrases and vocabulary that apply to the
 healthcare industry .

 major learning objectives include:
 • Spanish and phonetic pronunciation .
 • Healthcare-specific expressions and vocabulary .
 • Questions that require “yes” or “no” answers or basic
  information responses .
 • Simple statements to help you relay directions
  and information .
 • How to use a Spanish/English dictionary effectively .

 Key benefits of participation:
 • Increased employee satisfaction .
 • Improved communications and teamwork .
 • Greater efficiency and productivity .

 Course Code: PDLSH                fee: $450              CeUs: 1.2

 Session 10-1: Mar . 9-18; Tue . & Thu .; 2-5 P .M . (4 mtgs .)




                                                                                            LSU CONTINUING EDUCATION     •   SPRING 2010   5
             To register or for information call 225-578-2500




                                                                       • Communication styles for various situations: crisis, company
                                                                        or community .
          NEW! Business Communication                                  • Crisis communication fundamentals—planning, planning,
          Certificate Program                                           planning!!

                                                                       instructors: Tommy Karam, LSU Department of Marketing;
      LSU’s Business Communication Certificate Program is              E .J . Smith, management consultant
      designed to provide all professionals with the skills
                                                                       Course Code: PBPCD                fee: $355              CeUs: 0.6
      needed to become effective communicators in their
      companies or organizations .Participants will develop            Session 10-1: Mar . 29; Mon .; 8:30 A .M .-4 P .M . (1 mtg .)
      and enhance their written, verbal, and cross-cultural
      communication skills and presentation techniques, to             NEW! Cross-Cultural Communication
      ensure success in any environment . to earn a Business
      Communication Certificate, participants must complete            Cross-cultural awareness is important in helping people
      the following five (5) courses.                                  understand the many facets of international business .
                                                                       Geographical boundaries have disappeared and we are all faced
         Business Communication                                        with the realization that globalization is not just a big word, but
         Public Speaking: Personal and Professional                    a development that is affecting every organization .
         Interpersonal Success in the Workplace (Page 16)
         Cross-Cultural Communication                                  This course will help you and your organization become more
                                                                       effective in working with employees, customers, partners, and
         Choose one elective:
         Technical Writing for Busy Professionals                      colleagues from other cultures both here at home and abroad .
         Spanish in the Health Care Industry (Page 5)                  Through interactive discussions, the program will address the
         Mastering PowerPoint 2007 (Page 31)                           following questions and others facing business today:
         or approved elective                                          • How can we establish profitable and trusting business
                                                                        relationships with people whose ways of doing business may be
      Courses are open to all participants, not just those
                                                                        different from ours?
      pursuing a certificate program . These non-degree
                                                                       • How do body language and gestures impact inter-cultural
      programs consist of non-credit courses .
                                                                        relationships?
                                                                       • How can we minimize or eliminate the interpersonal conflicts
             For more information on the Business
                                                                        that arise between people of different cultures?
             Communication Program, contact Lisa
             Graves at 225-578-3506 or                                 • How can we maximize our multi-cultural workplace?
             lgraves@outreach.lsu.edu.                                 • How do we build teamwork in a multi-national and virtual
                                                                        business environment?
                                                                       instructor: E . J . Smith, management consultant
Business Communication
                                                                       Course Code: PBCCC                fee: $375              CeUs: 0.7
Every communication that bears your name is your personal
representative to the world . What do your letters, memos and          Session 10-1: May 3; Mon .; 8:30 A .M .-4:30 P .M . (1 mtg .)
e-mails say about you? Make sure that you are using up-to-
date form and language by attending this informative session .         Technical Writing for Busy Professionals
Also, the response you receive will depend on how clearly and          Do you spend a considerable amount of your workday
professionally you state your point . Practice and lecture will        writing? Most of us do, yet when it comes to writing reports,
show you how to generate documents that not only say what              procedures, letters or interoffice communication, too many
you mean, but also assure response from the ones who receive           harried professionals do not allow their computer to carry the
your communications .                                                  communications burden these machines were designed to do . This
                                                                       course (which will be taught making hands-on use of computers)
instructor: Patricia Morgan, LSU Department of English
                                                                       will teach you how to use your personal computer to manage
Course Code: PBCBC                fee: $355              CeUs: 0.6     your writing duties .
Session 10-1: Feb . 22; Mon .; 8:30 A .M .-4 P .M . (1 mtg .)
                                                                       topics include:
Public Speaking: Personal & Professional                               • Analyzing your audience .
                                                                       • Creating a document template .
As a public representative, how you conduct yourself at
meetings, social gatherings, news briefings, and other speaking        • Conducting a writing inventory .
engagements is critical . Learn various strategies to make you         • Designing more effective documents .
a successful presenter in whatever situation is required . Other       • Devising a document checklist .
topics to be covered include:
                                                                       instructor: Patricia Morgan, LSU Department of English
• Effective vocal and visual delivery .
• Selling yourself and your ideas, choosing the right words .          Course Code: PBCBa                fee: $355              CeUs: 0.6
• Staying focused, directed, and organized in different situations .   Session 10-1: Apr . 26; Mon .; 8:30 A .M .-4 P .M . (1 mtg .)



6     LSU CONTINUING EDUCATION         •   SPRING 2010
                                                                       Register online at www.outreach.lsu.edu




Business Project Management


                                                                                 Business Project Management
                                                                                 Certificate Program
                                                                           The Business Project Management Certificate Program is
                                                                           designed to provide you with the practical insights and
                                                                           skills you need to deliver projects on time and within
                                                                           budget . The courses offer practical, hands-on project
                                                                           management tools and techniques for those who are
                                                                           relatively new to project management . To earn a Business
                                                                           Project Management Certificate, participants must
                                                                           complete the following five (5) courses.

                                                                              Essentials of Project Management
      PMI® Registered Education Provider (R.E.P)                              Successful Project Management
                                                                              Choose one application:
      LSU Continuing Education is proud to be a Registered
                                                                              Project 2007: Creating and Managing Projects
      Education Provider (R .E .P) approved by the Project
                                                                              Primavera Basic
      Management Institute (PMI®) to offer project                            Estimation and Cost Benefit Analysis
      management training for Professional Development Units                  Choose one elective:
      (PDUs) . As a R .E .P, LSU Continuing Education offers courses          Contract Writing and Implementation (Page 12)
      that have been pre-approved by PMI® .                                   Mastering Excel (Page 31)
                                                                              Technical Writing for Busy Professionals (Page 6)
      Professional Development Units (PDUs)                                   Cross-Cultural Communication (Page 6)
                                                                              Enhancing Organizational Performance (Page 23)
      The Professional Development Unit (PDU) is a measure of
                                                                              Primavera Advanced (Page 9)
      time spent in a structured learning activity . One (1) PDU
                                                                              or approved elective
      is given for each hour of structured learning . Fractions of
      hours will be accepted in  .25 increments .                          Courses are open to all participants, not just those pursuing
                                                                           a certificate program . These non-degree programs consist of
                                                                           non-credit courses .

            For more information, contact Julia Hamilton at 225-578-1183 or jhamilton@outreach.lsu.edu.



Essentials of Project Management                                         • Master basic project management skills .

The development and execution of projects has taken on new               • Link realistic objectives to stakeholder needs .

importance as a significant way of organizing and getting work           • Establish dependable monitoring techniques .
done in the workplace . Regardless of your field, successful             • Estimate project costs .
planning involves a carefully crafted set of steps leading to            • Agree on realistic time schedules .
planned and measurable goals . In today’s fast-paced business
environment, the challenge of planning ahead becomes                     this seminar is ideal for:
increasingly complex . As deadlines get tighter, budgets get             Project and program managers, project analysts, consultants,
smaller, and resources become scarcer, organizations turn to their       trainers, human resource professionals, and others who want to
managers, supervisors and employees to do more with less .               enhance their project management skills .
This course is designed for practical application in the workplace
                                                                         Key benefits of participation:
and is intended as a basic overview describing the fundamental
principles, processes, knowledge areas, tools and techniques of          Individuals successfully completing this course can be expected
project management . It takes attendees through the project life         to demonstrate a basic understanding of the requirements for
cycle in the same sequence they would face when managing a               leading and participating in successful projects and have the
real project in the workplace .                                          ability to apply their learning in a practical way in the workplace .

                                                                         instructor: E . J . Smith, management consultant .
major topics to be presented include:
• Improve productivity .                                                 Course Code: PBmPD               fee: $695         CeUs: 1.2 / PDUs: 12
• Effectively organize projects .                                        Session 10-1: Mar . 3-4; Wed .-Thu .; 8:30 A .M .-4 P .M . (2 mtgs .)
• Understand the project life cycle .




                                                                                                LSU CONTINUING EDUCATION       •   SPRING 2010   7
              To register or for information call 225-578-2500




Successful Project Management                                               containing task relationships, create and assign resources, and
                                                                            finalize the project in order to implement the project plan . You
This course will involve active participation in applying advanced
                                                                            will exchange project plan data with other applications, update
principles through a practical case study analysis . The course
                                                                            project plans, create custom reports, and re-use project
provides an understanding of the effective application of project
                                                                            plan information .
management standards in daily life situations . The program
focuses on the more complex tasks of handling projects, including           • Create a project plan file and enter task information .
multi-project team facilitation and interrelationships .                    • Create a work breakdown structure by organizing tasks
                                                                             and setting up relationships .
Our seminar leaders have attained diverse and highly experienced
backgrounds in project management through their industrial                  • Finalize the project plan file .

and business centered careers . They have cumulatively consulted            • Exchange project plan data with other applications .
companies in all aspects of project management, from                        • Update a project plan .
administrative to technical functions .                                     • Create custom reports .
                                                                            • Re-use existing project plan information .
major topics to be presented include:
• Project Integration: determination of how the project will                Prerequisite: Essentials of Project Management or
    become part of the organization’s business operations .                 equivalent knowledge
• Project Scope: articulates the boundaries of the project                  Course Code: CDmP1               fee: $695           CeUs: 1.2 / PDUs: 12
    including the Project Work Breakdown Structure .
                                                                            Session 10-1: May 26-27; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
• Project Time Management: scheduling all phases of
    the project with coordinated functions between each                     Estimation and Cost Benefit Analysis
    component of the project .
                                                                            In project management accurate estimates are the basis of
• Project Cost Management: estimation and forecasting of all
    defined project costs within a specified master budget .                good planning . Many processes have been developed to aid an
                                                                            individual in making accurate estimates . A systematic approach
• Project Quality Management: understanding how quality
    measures are planned and built into a project, with metrics             can apply to any project from building a house to developing a
    developed for monitoring and improvement .                              new product .
• Project Resource Management: includes all facets of viable
                                                                            major topics to be presented include:
    resources including people, materials, equipment, and
    information necessary for a project .                                   • Structured planning .
• Project Communications Management: establishing information               • Examining historical data .
    criteria and utilizing communication channels amongst all               • Identifying discrepancies .
    stakeholders of a project .
                                                                            • Breakdown of tasks .
• Project Risk Management: deciding the associated risks involved
                                                                            • Estimating each task .
    with a project and how to manage them for successful project
    completion .                                                            • Documenting the results .

• Project Procurement Management: developing purchasing
                                                                            this seminar is ideal for:
    and resource acquisition plans for the entire project life cycle .
                                                                            Senior executives, portfolio managers, project and program
this seminar is ideal for:                                                  managers, project analysts, consultants, trainers, human resource
Senior executives, portfolio managers, project and program                  professionals, and others who want to enhance their project
managers, purchasing and quality managers, office managers,                 management skills .
consultants, trainers, human resource managers, and others
who want to more effectively apply their basic project                      Key benefits of participation:
management skills .                                                         By the conclusion of this course, you should be able to develop
                                                                            detailed estimates as required by the project .
Prerequisite: Essentials of Project Management or
equivalent knowledge .                                                      Prerequisite: Essentials of Project Management or
                                                                            equivalent knowledge .
Course Code: PBmPe                fee: $695          CeUs: 1.2 / PDUs: 12
Session 10-1: Apr . 7-8; Wed .-Thu .; 8:30 A .M .-4 P .M . (2 mtgs .)       Course Code: PBmPf               fee: $695           CeUs: 1.2 / PDUs: 12
                                                                            Session 10-1: May 5-6; Wed .-Thu .; 8:30 A .M .-4 P .M . (2 mtgs .)
Project 2007: Creating and Managing Projects
This course is designed for individuals who will use
Microsoft Project as a tool to assist them in managing projects .
The two-day program teaches you how to keep track of project
details and modify a project that is in progress . You will create
tasks, organize these tasks in a work breakdown structure




8       LSU CONTINUING EDUCATION       •   SPRING 2010
                                                                        Register online at www.outreach.lsu.edu




 Primavera Basic                                                              Primavera Advanced

This course provides hands-on training for Primavera’s client/              This course provides hands-on training for Primavera’s
server based solution . Participants will gain a thorough                   client/server based solution . The two-day program is
background in the concepts of planning and scheduling .                     designed to give current users a more in depth look at the
Scheduling techniques will be covered . The three-day                       software . Many of the lessons will aid the project office
program leads you through hands-on workshops that create                    in determining how to setup users, maintain security, and
and track an entire project to completion . All workshops                   define global data items, such as calendars and activity
and instruction use the three basic elements of project                     codes . Participants will learn how to modify and analyze
management: schedule, resource and costs . Participants will                projects using advanced functionality . The topics covered
learn how to create a project with activities and resources,                in this program are applicable to anyone using Primavera
calculate a schedule, analyze resource/cost data and                        software versions greater than 3 .1 through 5 .0 .
compare current vs . target schedules . The topics covered
in this program are applicable to anyone using Primavera                    instructor: This course is presented in partnership with
                                                                            PMOLink, Inc ., a PMI Registered Education Provider and
software versions greater than 3 .1 through 5 .0 .
                                                                            Primavera Authorized Representative .
instructor: This course is presented in partnership with
PMOLink, Inc ., a PMI Registered Education Provider and                     Prerequisite: Primavera Basic or equivalent knowledge .
Primavera Authorized Representative .                                       Course Code: CDP106            fee: $1,195
Course Code: CDP102            fee: $1,495                                  CeUs: 1.3 / PDUs: 13
CeUs: 1.95 / PDUs: 19.5                                                     Session 10-1: June 16-17; Wed .-Thu .; 8:30 A .M .-4 P .M . (2 mtgs .)
Session 10-1: May 18-20; Tue .-Thu .; 8:30 A .M .-4 P .M . (3 mtgs .)


         For more information, contact Julia Hamilton at 225-578-1183 or jhamilton@outreach.lsu.edu.




                                                                                                 LSU CONTINUING EDUCATION         •   SPRING 2010    9
            To register or for information call 225-578-2500




Accounting/Finance


             Accounting Specialist
             Certificate Program
      The Accounting Specialist Certificate Program is
      designed to provide you with the accounting
      and computer skills needed to perform a variety
      of accounting applications . You will learn correct
      accounting procedures, accounting terminology and
      proper organization of accounting records . To earn
      an Accounting Specialist Certificate, participants
      must complete the following four (4) courses:

         Accounting Basics
         Payroll Accounting
         QuickBooks Pro 2009
         Choose one elective from list:                                 Course Code: PBfaC               fee: $355              CeUs: 1.2

         Financial Record Keeping and Taxes                             Session 10–1: Feb . 16-25; Tue . & Thu .; 5:30–8:30 P .M . (4 mtgs .)
         for the Small Business
                                                                        QuickBooks Pro 2009
         Mastering Excel (Page 31)
         Business Communication (Page 6)                                This full-featured course covers the basic features and
                                                                        functionality of the software . Learn how to fully utilize the
         or approved elective                                           many facets of this software, if you are just beginning or have
                                                                        been using it for some time . Other topics include:
      Courses are open to all participants, not just those
      pursuing a certificate program . These non-degree                 • Setting up a company .
      programs consist of non-credit courses .                          • Working with lists .
                                                                        • Creating invoices and processing payments .
             For more information on the                                • Setting up inventory and customizing forms .
             Accounting Specialist Program, contact
                                                                        • Creating graphs .
             Julia Hamilton at 225-578-1183 or
             jhamilton@outreach.lsu.edu.                                • Estimating time tracking and job costing .

                                                                        Prerequisites: A basic understanding of the computer operating
                                                                        system you are using is recommended; Accounting Basics; Payroll
                                                                        Accounting; or equivalent knowledge .
Accounting Basics
                                                                        instructor: Laura DeLaune, CPA, LSU Department of Accounting
Having knowledge of accounting is important for managing an
office, operating a business or for maintaining your personal           Course Code: CQQWP               fee: $495              CeUs: 1.2
finances . To prepare yourself, become familiar with the basics of      Session 10–1: Apr . 12 & 14; Mon . & Wed .; 9 A .M .–4 P .M . (2 mtgs .)
the language and mechanics of accounting . Written
materials included .                                                    Financial Record Keeping and Taxes
instructor: Jan Holmes, CPA, LSU Department of Accounting               for the Small Business
Course Code: PBfaa                fee: $355             CeUs: 1.2       Learn how to prepare critical tax reports for a small business
                                                                        in this one-day seminar . Guidelines and forms are included for
Session 10–1: Jan . 19-28; Tue . & Thu .; 5:30–8:30 P .M . (4 mtgs .)   payroll, sales, and other taxes that small businesses must deal
                                                                        with every year . Know which records you need to keep and
Payroll Accounting                                                      retain them in an effective manner . Other topics include:

This course covers accounting for payments to employees and             • Sales and use taxes .

independent contractors as well as remitting withholdings and           • Ad valorem taxes (personal and real property) .
other taxes to the proper authorities . Topics include taxability of    • Occupational licenses .
compensation, employer benefits, payroll reporting requirements,        • Federal and state payroll taxes .
timing and calculation of federal and state tax deposits, including
                                                                        Seminar Leader: Julie Kennedy, CPA
EFTPS . A review of several popular software preparation packages
will also be covered .                                                  Course Code: PBfaD               fee: $355              CeUs: 0.6
instructor: Julie Kennedy, CPA                                          Session 10–1: May 25; Tue .; 8:30 A .M .-3:30 P .M . (1 mtg .)



10    LSU CONTINUING EDUCATION        •   SPRING 2010
                                                                     Register online at www.outreach.lsu.edu




Purchasing & Supply Management                                         Supply Management Essentials
                                                                       This course covers numerous topics from supply management
                                                                       basics to understanding Incoterms or international commercial
                                                                       terms, total cost of ownership, and more . The course also
                                                                       introduces more advanced concepts such as pay-for-performance
            Purchasing &                                               and managing costs and pricing . Other topics include:
            Supply Management                                          • Ethics and legal responsibilities .
            Certificate Program                                        • Incoterms and which ones are more advantageous to you .
                                                                       • Is it a contract or another counteroffer?
 LSU’s Purchasing & Supply Management Certificate                      • Understanding “the Battle of the Forms” .
 Program is designed to provide you with the practical                 • Understanding Total Cost of Ownership .
 insights and skills you need to function as a procurement
                                                                       • Introduction to negotiation strategies .
 professional . The courses offer practical hands-on exercises
 and the fundamental principles from which a participant               While the course is essential for new supply management staff
 can properly apply sound procurement techniques .                     and front-line supervisors, previous attendees with experience
                                                                       have also found the course to be informative and have learned
 The courses are ideal for supply management personnel,                new tools to apply in their work .
 purchasing agents, buyers, analysts, inventory specialists,
 expediters, schedulers, and all management personnel                  instructor: Lee Ferriss, C .P .M .
 who deal with supply management functions . to earn a                 Course Code: PBfPa                   fee: $355             CeUs: 0.6
 Purchasing & Supply management Certificate, participants
                                                                       Session 10-1: Mar . 11; Thu .; 8:30 A .M .-4 P .M . (1 mtg .)
 must complete the following five (5) courses.

                                                                       Negotiation Strategies
   Supply Management Essentials
   Contract Writing & Implementation                                   Whether you are in purchasing, supply management, or sales,
                                                                       being an effective negotiator takes skill and practice . Preparation
   Negotiation Strategies
                                                                       is key to successful negotiating . This course will provide tools to
   Choose two electives from list:                                     assist you in preparing and conducting a successful negotiation .
   Cost & Price Management—An Effective Tool                           Other topics include:
   Essentials of Project Management (Page 7)                           • Negotiation styles and how to deal with each .
   Business Communication (Page 6)                                     • Understanding “No” in negotiations and what it really means .
   Technical Writing for Busy Professionals (Page 6)                   • Developing Key Performance Indicators .
   Mastering Excel 2007 (Page 31)                                      • Employing Pay-for-Performance to get the performance you’re
                                                                        paying for .
   Access 2007 (Page 32)
                                                                       • Applying good listening skills and how to use to your
   or approved elective
                                                                        advantage .
                                                                       • Differences in men’s and women’s negotiations styles .
 Upon the completion of each seminar, participants will
 receive CEUs (Continuing Education Units) applicable to               • Pre- and post-negotiation actions .
 C .P .M . (Certified Purchasing Manager) or A .P .P . (Accredited     • The power of questions .
 Purchasing Practitioner) certifications . Courses are open            This course is intended for individuals with supply management or
 to all participants, not just those pursuing a certificate            sales experience . It is also useful for those interested in enhancing
 program . These non-degree programs consist of non-                   their personal negotiation techniques .
 credit courses .
                                                                       Prerequisite: Supply Management Essentials
       For more information on the Purchasing                          instructor: Lee Ferriss, C .P .M .
       & Supply Management Program,
                                                                       Course Code: PBfPC                   fee: $355             CeUs: 0.6
       contact Del Johnson at 225-578-0287 or
       djohnson@outreach.lsu.edu.                                      Session 10-1: Mar . 12; Fri .; 8:30 A .M .-4 P .M . (1 mtg .)




                                                                                                LSU CONTINUING EDUCATION          •   SPRING 2010   11
             To register or for information call 225-578-2500




Contract Writing & Implementation                                                           Recent Participants Include:
Need to write or interpret contracts and want to be sure you have met all legal
considerations? This course is a must for new supply management personnel who               • Aaon Coil Products
want to be sure they have produced a document that will ensure a quality process .          • Allen Business Solutions
The program covers effective contract verbiage, legal considerations, as well as global     • Alma Plantation
                                                                                            • Amedisys
considerations . Other topics include:                                                      • API Outdoors
• Basic contract law.                                                                       • Arch Chemicals
                                                                                            • Arizona Chemicals Co .
• Types of contracts.
                                                                                            • Automation USA
• What to incorporate into the contract—and what NOT to include.                            • Baton Rouge Clinic
• Statements of Work (S.O.W.).                                                              • Baton Rouge General Medical Center
                                                                                            • Baxter Healthcare
• Effective execution of contracts.
                                                                                            • Blue Cross Blue Shield of Louisiana
Prerequisite: Supply Management Essentials                                                  • Blue Runner Foods
                                                                                            • Carline Geismar Fleet
Course Code: PBfPB                  fee: $355               CeUs: 0.6                       • Capitol City Family Health Center
                                                                                            • Carter Chambers
Session 10–1: Apr . 15; Thu .; 8:30 A .M .-4 P .M . (1 mtg .)
                                                                                            • Cellular One
                                                                                            • Chemtura
Cost & Price Management—An Effective Tool                                                   • Chevron Phillips Chemical
                                                                                            • City of Plaquemine, LA
Managing purchasing costs and sales prices present challenges in our fast-paced             • Creative Presentations
dynamic environment . Effective tools are needed to help in understanding market            • Davis International
drivers to maintain a competitive cost and price position against your competition .        • DSM Elastomers
This course presents a method of investigating, substantiating and controlling costs in     • EATEL
a professional business process . The course provides hands-on use of tools available for   • Edgen Murray
                                                                                            • Entergy
helping determine realistic and competitive costs and pricing . Other topics include:
                                                                                            • ExxonMobil Chemical
• Understanding what drives your supplier or customer.                                      • Fugro Chance Inc .
• Understanding market dynamics.                                                            • G .E . Plastics
                                                                                            • Georgia Gulf Corp .
• How to use market dynamics in forecasting.                                                • Group Contractors
• Working with published indices to provide quantitative data.                              • ICI Americas
                                                                                            • INO Therapeutics
• Advantages and disadvantages of various published indices.
                                                                                            • Industrial Specialty Contractors
• Using and developing customized cost models.                                              • Innovative Emergency Management
• Negotiating cost and price with confidence.                                               • International Paper
                                                                                            • Kerr McGee Oil & Gas Corp .
• Case studies demonstrating how to apply this data.
                                                                                            • Lion Copolymer
This course is intended for supply management or sales staff and front-line supervisors,    • Louisiana Lottery Corp .
with experience . The course uses online computer tools; familiarity and comfort with       • Louisiana Municipal Association
                                                                                            • Louisiana Roofing Supply
using computers is recommended .
                                                                                            • Marathon Petroleum
                                                                                            • Maytag
Prerequisites: Supply Management Essentials; Negotiation Strategies; or
                                                                                            • Mosaic Fertilizer
equivalent experience .
                                                                                            • Motiva Enterprises
Course Code: PBfPf                  fee: $355               CeUs: 0.6                       • Neese Industries
                                                                                            • Orion Instruments
Session 10-1: Apr . 23; Fri .; 8:30 A .M .-4 P .M . (1 mtg .)                               • Our Lady of the Lake
                                                                                              Regional Medical Center
                                                                                            • PHS Industries
                                                                                            • Performance Inc .
                                                                                            • Pioneer Americas
                                                                                            • Provider HealthNet Services
                                                                                            • QDS Systems
                                                                                            • Rubicon Inc .
                                                                                            • Safety Council of the Louisiana
                                                                                              Capital Area
                                                                                            • Scientific Systems
                                                                                            • Stupp Corp .
                                                                                            • Syngenta Crop Protection
                                                                                            • Templet N’ Templet Welding Supply
                                                                                            • Total Petrochemicals USA
                                                                                            • Turner Industries
                                                                                            • W .S . Nelson & Co .
                                                                                            • Williams Olefins
                                                                                            • Woman’s Hospital




12    LSU CONTINUING EDUCATION          •   SPRING 2010
                                                                 Register online at www.outreach.lsu.edu




Human Resource Management


              Human Resource Management Certificate Program

  The importance and complexity of            Managing Employees                              Recent Participants
  managing human resources has grown
  over the years, as have the opportunities
                                              • Learn the key concepts involved               Include:
                                                in orientation and training new
  for employment in this exciting area          employees .
  of management . Recognizing these           • Explore the importance of on-the-job         • AllBrands
  changes, LSU Continuing Education             coaching, management development             • Allen Canning Co.
  developed a series of professional            and career management .                      • All Star Automotive Group
  development programs to assist              • Learn the basics of compensation             • Associated Grocers
  individuals and organizations in              management .                                 • Auger Services
  improving the value they contribute         • Understand the key issues in                 • Bank of St. Francisville
  to their business success from a              occupational safety and health .             • Baton Rouge Clinic
  Human Resource Management (HRM)             • Develop an understanding of                  • Billy Heroman’s Flowerland
  perspective . The program is designed         workers’ compensation and                    • Blue Runner Foods
  for human resource professionals and          unemployment insurance .                     • Capital City Press
  support staff, and for line managers                                                       • Carter Chambers
                                              Course Code: PBHrB                fee: $695
  who find their job duties involving more                                                   • Edgen Murray
                                              CeUs: 1.2
  human resource-related activities .                                                        • Entergy
                                              Session 10–1: Mar . 24-25; Wed .-Thu .;        • Evans Industries
  The HRM Certificate Program involves        8:30 A .M .-4 P .M . (2 mtgs .)                • Evergreen Presbyterian
  four separate courses covering a
                                                                                               Ministries
  range of HRM-related topics . These         Managing Benefits and                          • Fibrebond Corp.
  topics include the personal skills to       Employee Relations                             • Fidelity Bank and Trust Co.
  manage individual employees and the         • Understand the key issues in                 • Ineos
  general HRM knowledge to manage               health care management from                  • Kornmeyer’s Furniture Co.
  the HRM function in the business . to         an employer’s perspective .                  • Landmark Bank
  earn a Human resource management            • Develop a basic understanding                • Lion Copolymer
  Certificate, participants must complete       of retirement planning concepts              • Liquid Container
  the following four (4) courses.               and issues .                                 • Louisiana House of
                                              • Review federal and state                       Representatives
  Fundamentals of Supervision                   employment laws .                            • Louisiana Lottery Corp.
  (Page 21)                                   • Learn about the key elements                 • Maintenance Enterprises
                                                involved in labor relations .                • National Oilwell, AmClyde
  The Practical and Legal                     • Explore the role of employer-                • Olinde Hardware Supply Co.
  Aspects of Staffing                           employee conflicts in the                    • Orion Instruments
                                                management of human resources .              • PCS Nitrogen
  • Learn about the HRM field and
    profession .                              Course Code: PBHrC                fee: $695    • Placid Refining Co.
  • Review the key concepts involved in       CeUs: 1.2                                      • Rickey Heroman’s Enterprises
    the employment process, including                                                        • Rubicon Inc.
                                              Session 10–1: Apr . 14-15; Wed .-Thu .;
    job analysis, HR planning, recruiting,                                                   • Safety Council of the Louisiana
                                              8:30 A .M .-4 P .M . (2 mtgs .)
    testing and interviewing .                                                                 Capital Area
                                              Courses are open to all participants,          • Schering-Plough Animal Health
  • Understand the legal, practical and
    ethical considerations associated with    not just those pursuing a certificate            Corp .
    hiring and evaluating employees .         program. these non-degree programs             • Shell Chemical Co.
  • Discuss contemporary challenges to the    consist of non-credit courses.                 • SIF Consultants of Louisiana
    HRM field .                                                                              • SJB Group
                                                     For more information                    • Southeastern Louisiana
  Course Code: PBHra              fee: $695          on the Human Resource                     University
  CeUs: 1.2                                          Management Program,                     • Target
                                                     contact Lisa Graves                     • U.S. Bankruptcy Court
  Session 10–1: Feb . 24-25; Wed .-Thu .;
  8:30 A .M .-4 P .M . (2 mtgs .)                    at 225-578-3506 or                      • Urban Restoration
                                                     lgraves@outreach.lsu.edu.               • YWCA




                                                                                        LSU CONTINUING EDUCATION   •   SPRING 2010   13
             To register or for information call 225-578-2500




               LSU Certificate Programs                                      NEW! Design and Rapid
                                                                             Development for eLearning
     energize your career, expand your knowledge
     and skills, update your professional expertise,
     explore new fields, or justify promotion with
     a LSU certificate program.

     • Management & Leadership Program (Page 18)
     • Business Project Management Program (Page 7)                       LSU Continuing Education is proud to partner with Learning
                                                                          Sciences Corporation, a leading developer of e-learning solu-
     • Accounting Specialist Program (Page 10)
                                                                          tions for workforce development and training needs .
     • Purchasing & Supply Management Program (Page 11)
                                                                          Design and Rapid Development for eLearning prepares you
     • Human Resource Management Program (Page 13)                        to design, develop, and implement e-learning solutions
     • Desktop Applications Specialist Program (Page 29)                  that can quickly and effectively meet your organization’s
                                                                          staff training and development needs . This two-day seminar
     • Desktop Support Specialist Program (Page 42)
                                                                          incorporates small group interaction among participants and
     • Web Design Program (Page 34)                                       with instructors . You will learn to accurately identify train-
     • Web Development Program (Page 34)                                  ing needs, and to design and develop effective e-learning
                                                                          solutions based on practical and proven practices for adult
     • Graphic Design Program (Page 36)
                                                                          learning in technological environments .
     • .NET Programming (Page 37)
                                                                          You will actively participate in interactive exercises and you
     • Database Development Program (Page 39)                             will create basic rapid development products during the
     • Paralegal Studies Program (Page 62)                                seminar . Instructors will provide demonstrations and infor-
                                                                          mational presentations incorporating open discussions of
                                                                          seminar content .
Train the Trainer                                                         this seminar is ideal for:
Train the Trainer Workshop                                                Trainers, developers, human resource specialists, or others
This interactive, two-day workshop on instructional techniques            responsible for the rapid creation and deployment of
will benefit novice instructors and experienced trainers alike .          organizational training and staff development .
Participants will learn training concepts which they can apply
                                                                          Key benefits of participation:
directly to classroom or business settings for both technical and
non-technical training . This comprehensive, practical program            • Define e-learning and describe its application, scope,
follows the 14 competencies of the International Board of                   and potential benefits for training .
Standards for Training Performance and Instruction (IBSTPI) .             • Summarize important aspects of adult learning and
                                                                            how they relate to technology-based training .
major topics covered include:                                             • Implement a structured instructional design process
                                                                            that is specifically relevant to e-learning .
Approach to adult learning; presentation skills; the learning
environment; presentation tools, and putting concepts                     • Implement strategies to work effectively with subject
into practice .                                                             matter experts and other project team members .
                                                                          • Utilize a rapid development process to create
this program is both Comptia and microsoft approved, and                    e-learning content .
meets the Certified technical trainer (Ctt+) requirements
                                                                          • Determine the most appropriate tools and
to become a microsoft Certified trainer (mCt). Comptia’s                    technologies for developing e-learning .
Certified technical trainer (Ctt+) credential is a cross-industry
                                                                          • Know which aspects of e-learning development may
certification which validates that a technical instructor has
                                                                            most appropriately be handled in-house or outsourced .
attained a standard of excellence in the training industry. Upon
successful completion of the workshop, participants receive a             Course Code: PBHtD              fee: $795       CeUs: 1.4
microsoft recognized “Certificate of achievement.” Workshop               Session 10-1: Mar . 30-31; Tue .-Wed .; 8:30A .M .-4:30 P .M .
instructors are experienced Ctts or mCts.                                 (2 mtgs .)
Workshop Leader: John Rials, LSU Continuing Education .
                                                                                Visit our Web site for the full course
Course Code: PBHtW                fee: $695        CeUs: 1.4                    description at www.outreach.lsu.edu.
Session 10–1: Mar . 1-2; Mon .-Tue .; 8:30A .M .-4:30 P .M . (2 mtgs .)
                                                                                For more information, contact Melissa
                                                                                Stafford at 225-578-1263 or
                                                                                mstafford@outreach.lsu.edu.
      For more information, contact Del Johnson at
      225-578-0287 or djohnson@outreach.lsu.edu.


14    LSU CONTINUING EDUCATION         •   SPRING 2010
                                                                           Register online at www.outreach.lsu.edu




Business Skills Courses


     NEW! Business Law Essentials for                                          NEW! Advanced Business Law for
     Owners, Managers & Supervisors                                            Owners, Managers & Supervisors

   Business Law Essentials, offered by LSU Continuing                        Advanced Business Law, offered by LSU Continuing
   Education’s Management & Leadership Institute, is the first               Education’s Management & Leadership Institute, is
   course in our new legal series for business professionals .               the second course in our new legal series for business
   The series is intended for business owners, managers and                  professionals . The series is intended for business owners,
                                                                             managers and supervisors . The goal is to provide non-
   supervisors . The goal is to provide non-attorney business
                                                                             attorney business professionals with a solid understanding
   professionals with a solid understanding of the legal                     of the legal concepts and issues affecting their company’s
   concepts and issues affecting their company’s success, and                success, and to enable them to appropriately and
   to enable them to appropriately and confidently manage                    confidently manage their business activities . It helps them
   their business activities . It helps them to understand the               to understand the legal implication of each topic presented
   legal implication of each topic presented and to know                     and to know what questions to ask an attorney . A legal
   what questions to ask an attorney . A legal expert will                   expert will use practical examples and real case studies to
   use practical examples and real case studies to teach                     teach legal terminology and principles of law which will
   legal terminology and principles of law which will give                   give participants insight on ways to manage legal issues
   participants insight on ways to manage legal issues in                    in their business . Participants will have the opportunity to
   their business .                                                          see a real courthouse first hand, and learn ways to review
                                                                             records and obtain important information from the
   major topics presented include:                                           public records .
   • Sources of Law—An introduction to over 10 sources of
                                                                             major topics presented include:
     business law, from customs to statutory provisions .
   • Commercial & Constitutional issues—How the                              • Complex Commercial transactions—Including simple
     Constitution has a profound effect on daily operations                    methods for protecting your business organization .
     of business enterprises, and what businesses can do                     • the Law on Sales—Covering what constitutes a sale,
     accordingly .                                                             along with terms and conditions that apply to many sales .
   • tort Law—The basic parts of a tort and how an                           • Security Devices and other Leveraging tools—Tools
     organization can reduce its exposure related to tort                      managers can use to enhance the probability of payment .
     liability .                                                             • employment and agency Law—Legal issues to consider
   • Contract Law—The components of a contract and how                         when managing employees and other agents, including
     an organization can protect itself when dealing with                      independent contractors .
     contractual relationships .                                             • Louisiana Law vs. other Jurisdictions—Some of the
   • Court Systems—The differences between state court and                     differences between the laws of Louisiana and those of
     federal courts, as well as how the judicial systems that                  other states .
     handle commercial litigation and business transactions .
                                                                             Key benefits of participation:
   • Key Legal Components—The components of a legal
     cause of action and how to recognize different problems                 • Insight into how to effectively handle common legal
     encountered when dealing with a variety of legal cases                   problems .
     and controversies .                                                     • Methods for reducing legal exposure .
                                                                             • Tools for leveraging legal principles to your advantage .
   Seminar Leader: J . S . Fargason, JD, currently serves as a full-
   time faculty member for the Master of Business Administration             • In-depth coverage of frequently used legal terminology .
   (MBA) Program at Louisiana State University . He holds two law            • A framework for handling complex legal affairs .
   degrees, including an advanced law degree in International
                                                                             Seminar Leader: J . S . Fargason, JD
   and Comparative Law and has been a member of the legal
   profession for more than 20 years . Fargason is a corporate               Course Code: PBLSB                fee: $395                 CeU’s: 0.6
   trainer and expert in a variety of areas . He has vast experience
   in the area of commercial litigation . He has won many teaching           Session 10–1: Mar . 31; Wed .; 8:30 A .M . – 4 P .M . (1 mtg .)
   awards and has published numerous works in the areas of law
                                                                                    For more information, contact Julia
   and accounting .
                                                                                    Hamilton at 225-578-1183 or
   Course Code: PBLSa                 fee: $395               CeU’s: 0.6            jhamilton@outreach.lsu.edu.

   Session 10-1: Mar . 30; Tue .; 8:30 A .M . – 4 P .M . (1 mtg .)

          For more information, contact Julia
          Hamilton at 225-578-1183 or
          jhamilton@outreach.lsu.edu



                                                                                                    LSU CONTINUING EDUCATION         •   SPRING 2010   15
               To register or for information call 225-578-2500




                                                                          Interpersonal Success in the Workplace
      NEW! Setting Priorities: Time                                       Interpersonal Success in the Workplace is offered by LSU
                                                                          Continuing Education’s Management & Leadership Institute .
      Management and Stress Reduction                                     The program provides a fundamental and concentrated study
                                                                          of human behavior . This seminar is designed to help people
                                                                          understand and work effectively with other people, and to
     Do you feel like stress rules your life or do you feel like
                                                                          prepare individuals for working in groups and/or supervising
     there is never enough time to complete everything? Finding           others . This program will be valuable for new or aspiring
     balance in a 24 hour world is needed to be able to manage            supervisors, sales and customer service personnel, and others
     our stress and hectic schedules . This course will provide you       who must interact with people regularly in their work .
     with the tools to engage in more effective time and stress
     management . You will form an understanding of stress and            This two-day seminar begins with an explanation of how
     how to cope with its effects and reflect on strategies to            individual personality patterns develop and how interpersonal
                                                                          perception and communication influence interpersonal dynamics .
     improve stress levels . Learn how to prioritize, organize, and
                                                                          The program then provides an understanding of the role
     avoid procrastination and interruptions . Discover the causes        attitudes play in affecting workplace behavior . On the second
     and cures of ineffective time use and how you can take               day, attention focuses on the impact of these normal behaviors
     back control of your time and stress less .                          on group and team effectiveness and concludes with a detailed
                                                                          discussion of why personality characteristics are so important to
     major topics to be presented include:                                workplace success .
     • To have a good understanding of the nature of stress.              Major topics to be presented include:
     • To be able to identify the early signs of stress in yourself       • Understanding Human Behavior and improving
       and in other people .                                                interpersonal Skills—Learn about human needs and personality
                                                                            development, including the role of defense and coping
     • To know the most common causes of stress.
                                                                            mechanisms and how perceptual processes influence behavior .
     • To understand how to use the tools that can help an                • is attitude everything? Understanding the role attitudes
       individual respond to stress in effective ways .                     Play in the Workplace—Understand how attitudes affect
     • How to distinguish between urgent vs. important.                     job behavior and learn ways of managing attitudinal and
                                                                            generational differences .
     • How to set priorities using the ABC method.                        • individual, interpersonal and Group Dynamics impacting
     • How and why to use a to do list.                                     team effectiveness—Understand and learn to manage
                                                                            individual, interpersonal and group dynamics affecting
     • Identify time wasting and saving strategies.
                                                                            team performance .
                                                                          • Personality matters: Personality Characteristics that impact
     this seminar is ideal for:
                                                                            Workplace Behavior—Understand the role personality plays in
     • Busy people with multiple tasks going at once.                       influencing workplace behavior and how to work effectively
     • All levels of management and supervision.                            with different types of people .

     • Those interested in developing their effectiveness in              This seminar is ideal for:
       handling the time and stress of competing in an ever               • New or aspiring supervisors, sales and customer service
       changing environment .                                               personnel, and others who must interact with people regularly
                                                                            in their work .
     Key benefits of participation:                                       • People who wish to prepare for working in groups and/or
                                                                           supervising others .
     • Identify time wasting and saving strategies.
                                                                          Key benefits of participation:
     • Find out your current level of stress as compared to the
                                                                          • Learn how human needs influence behavior and how
       rest of today’s workers .
                                                                            personality develops .
     • How stress affects you individually.                               • Understand how defense and coping behaviors affect
                                                                            relationships .
     instructor: Steve Robichaux, Capital City Consultants
                                                                          • Learn how attitudes affect workplace conduct and how to
     Course Code: PBmtm                fee: $355              CeUs: 0.6     manage human differences .
     Session 10-1: May 13; Thu .; 8:30 A .M .-4 P .M . (1 mtg .)          • Develop insight into interpersonal and group dynamics and
                                                                            learn to manage group dynamics .
            For more information, contact                                 • Examine the role personality plays in workplace behavior and
            Del Johnson at 225-578-0287 or                                  learn how to work with different kinds of people .
            djohnson@outreach.lsu.edu.
                                                                          Seminar Leaders: Courtland Chaney, LSU Department of
                                                                          Management; Kerry Sauley, LSU Department of Management .

                                                                          Course Code: PBmiS                 fee: $795              CeUs: 1.2
                                                                          Session 09–2: Mar . 3-4; Wed .-Thu .; 8:30 A .M .-4 P .M . (2 mtgs .)

                                                                                 For more information, contact Lisa Graves at
                                                                                 225-578-3506 or lgraves@outreach.lsu.edu.



16      LSU CONTINUING EDUCATION         •   SPRING 2010
                                                     Register online at www.outreach.lsu.edu




       Business Leadership for the 21 st Century

For almost 50 years, LSU has been committed to providing a full spectrum of educational programs
for business people throughout their careers . From frontline supervision and management to senior
management and executives, LSU is the source for lifetime business and leadership development, and new
opportunities to advance your career .


Continuing education’s management and Leadership institute works with some of the region’s most
forward-thinking companies to ensure their frontline supervisors and managers are ready to meet the
challenges of leadership successfully .


executive Programs, housed in the Stephenson entrepreneurship institute, is conducted on campus for mid-
level and senior career professionals looking to enhance their business knowledge and organizational value .




            LSU College of Business                              LSU Continuing Education
              Executive Programs                             Management and Leadership Institute




                                                               The management and Leadership Certificate
  The advanced executive Development Program is              Program is organized around a series of intensive
  designed for senior managers and executives with           seminars that together provide the full range of
          15 or more years of experience .                         skills you need for success on the job .




    The executive Development Program is ideally                We offer 1 to 3 day Seminars on a variety of
   suited for managers and professional employees              subjects carefully designed for new or aspiring
           with at least 10 years experience .                    supervisors, managers and team leaders .



                                                             We also partner closely with client companies both
    We also offer topical Short Courses covering a            large and small on such initiatives as Louisiana’s
    variety of specialized subjects appropriate to                Incumbent Worker Training Program and
                   business leaders .                         Small Business employee training (SBet) grants .




             For information contact:                                    For information contact:
                    robin Kistler                                                Lisa verma
                   executive education                                     Professional Development
             e.J. ourso College of Business                                LSU Continuing education
                      225-578-1190                                               225-578-4316
                     rkistler@lsu.edu                                      lverma@outreach.lsu.edu
              www.bus.lsu.edu/executive                                      www.outreach.lsu.edu




                                                                            LSU CONTINUING EDUCATION   •   SPRING 2010   17
           To register or for information call 225-578-2500




Leadership, Management
& Supervision

            Management & Leadership Certificate Program

     LSU’s Management & Leadership Certificate Program is the       for management success . After completing FOS, you will
     outgrowth of more than forty years of providing professional   take our follow-up course “Developing Your Managerial
     development in the areas of supervisory effectiveness and      Effectiveness” to expand and strengthen your fundamental
     organizational leadership .                                    competencies .
     Recognizing that today’s leaders must be able to manage        In addition to these two core courses, you will take “Public
     individual employees as well as the overall business, this     Speaking: Personal and Professional” to improve your
     certificate program is a comprehensive personal and            oratory skills and personal confidence, and “Finance for
     professional development experience covering a range of        Non-Financial Managers” to assure you are prepared for
     management competencies, including public speaking             the financial management demands of your position . The
     and finance .                                                  last course in the certificate program is an elective . This will
                                                                    allow you to address unique development needs and
     The certificate program starts with our flagship course,
                                                                    career goals .
     “Fundamentals of Supervision” (FOS), as the foundation


                                                                    to earn a management & Leadership Certificate,
                                                                    participants must complete the following five (5) courses:

                                                                      Fundamentals of Supervision (Page 19)

                                                                      Developing your Managerial Effectiveness (Page 20)

                                                                      Finance for Non-Financial Managers (Page 21)

                                                                      Public Speaking: Personal and Professional (Page 6)

                                                                      Choose one elective from list:
                                                                      Interpersonal Success in the Workplace (Page 16)
                                                                      Managing the Overall Enterprise (Page 21)
                                                                      Leading the Organization of Tomorrow (Page 22)
                                                                      Enhancing Organizational Performance (Page 23)
                                                                      Business Communication (Page 6)
                                                                      Cross-Cultural Communication (Page 6)
                                                                      Essentials of Project Management (Page 7)
                                                                      Supply Management Essentials (Page 11)
                                                                      Negotiation Strategies (Page 11)
                                                                      The Practical and Legal Aspects of Staffing (Page 13)
                                                                      Managing Employees (Page 13)
                                                                      Managing Benefits and Employee Relations (Page 13)
                                                                      or approved elective

                                                                    Courses are open to all participants, not just those pursuing a
                                                                    certificate program . These non-degree programs consist of
                                                                    non-credit courses .

                For more information, contact Lisa Verma at 225-578-4316 or lverma@outreach.lsu.edu.




18   LSU CONTINUING EDUCATION    •   SPRING 2010
                                                                      Register online at www.outreach.lsu.edu




   FOS Participant Comments:                                              Recent FOS Participants Include:

                                                                          • ABB Vetco Gray                   Services
     “LSU’s management and leadership programs are
                                                                          • Albemarle Corp .                • Innovative Emergency
     essential to any business – large or small – that                                                       Management
                                                                          • All Star Automotive Group
     wants to ensure their supervisors are prepared for                                                     • International Paper
                                                                          • Associated Grocers
     all current and future management responsibilities.                                                    • Kinder Morgan
                                                                          • BASF Corp .
     We came away with insightful approaches on how to                                                      • Lamar Advertising
                                                                          • Basic Industries
     better interact with coworkers, motivate employees,                  • Baton Rouge Business
                                                                                                            • Lion Copolymer

     and build team camaraderie, all of which critically                   Report                           • Liquid Container

     impacts our ability to enhance productivity, meet                    • Baton Rouge Clinic              • Lockheed Martin
                                                                          • Bayer Inc .                     • Louisiana Workers’
     deadlines, and grow our business.”
                                                                                                             Compensation Corp .
                                                                          • BellSouth
                                             – Julio Melara                Telecommunications               • Marathon Petroleum
             President, The Greater Baton Rouge Business Report           • BioLab Inc .                    • Morton Salt
                                                                          • Blue Cross Blue Shield          • Mosaic Fertilizer
                                                                           of Louisiana
                                                                                                            • Motiva Enterprises
                                                                          • Bollinger Shipyards
Fundamentals of Supervision                                               • CF Industries
                                                                                                            • PCS Nitrogen

Fundamentals of Supervision (FOS) is the flagship program                                                   • Placid Refining Co .
                                                                          • Chemtura
offered by LSU Continuing Education’s Management & Leadership                                               • Plantation Pipe Line
Institute . FOS delivers basic, practical training for supervisors,       • Chevron Phillips
                                                                                                            • Rain CII Carbon
managers, business professionals, and team leaders in a three-day          Chemical Company
seminar format . The goal is to enhance individual management                                               • Regions Bank
                                                                          • Cleco Corp .
skills and personal effectiveness in the work environment . FOS                                             • Rhodia Inc .
                                                                          • Coca-Cola Bottling Co .
gives supervisors and other business professionals the opportunity
                                                                                                            • Rubicon Inc .
to master the basic leadership skills that are essential for high         • DSM Elastomers
productivity and continuing quality improvement . The program                                               • SGL Carbon Group
                                                                          • Deltech Corp .
is specifically designed for new or aspiring supervisors or those                                           • SJB Group
                                                                          • Dixie Pipeline Co .
desiring a refresher . FOS emphasizes the achievement of goals                                              • Schering-Plough Animal
by using practical solutions to real-world problems . Instructors         • Dow Chemical Co .
                                                                                                             Health Corp .
prepare managers to face trends in the business world, including          • DuPont Company
                                                                                                            • Shell Chemical Co .
quality management, team building, and the organizational
                                                                          • EATEL
restructuring that is evident in today’s business climate . FOS was                                         • Sigma Consulting Group
introduced in 1964 by an executive from private industry and has          • Edgen Murray
                                                                                                            • Sigma Engineers &
been operating continuously for more than 45 years . Over 8,000           • Entergy                          Constructors
supervisors and managers have attended this comprehensive
                                                                          • Excel Maintenance Services      • Southern Ionics
course . An outstanding faculty of recognized management and
supervisory training experts includes LSU faculty members and             • Ferro Corp .                    • Stone Energy
industry experts .                                                        • Formosa Plastics Corp .         • Syngenta Crop Protection
                                                                          • Fugro Chance Inc .              • Total Petrochemicals USA
major topics presented in foS include:
                                                                          • Georgia Gulf Corp .             • Turner Industries
• managerial Behavior—thinking & acting Like a manager
 Understand the basic management functions and skills and                 • Georgia-Pacific Corp .          • Valero Energy
 avoid the pitfalls and common mistakes made by first-time
                                                                          • Gramercy Alumina Corp .         • Westlake Chemical Corp .
 managers .
• organizational Behavior—How to Build effective teams                    • Halliburton                     • Weyerhaeuser
 Understand the foundational theories of organizational                   • Honeywell                       • Zen-Noh Grain Corp .
 development and how to build effective teams .
                                                                          • HydroChem Industrial
                               444 Continued on next page




                                                                                               LSU CONTINUING EDUCATION      •   SPRING 2010   19
             To register or for information call 225-578-2500




                                                                               Developing Your Managerial Effectiveness
                                                                               Developing Your Managerial Effectiveness, offered by LSU
                                                                               Continuing Education’s Management & Leadership Institute,
                                                                               is a follow up program to LSU’s Fundamentals of Supervision
                                                                               program . This interactive, two-day seminar is designed to deliver
                                                                               practical management training for first-line supervisors as well
                                                                               as mid-managers . The program gives supervisors and other
                                                                               business professionals the opportunity to build their leadership
                                                                               and interpersonal skills, as well as, add to their management
                                                                               expertise . Experienced instructors prepare managers to face
                                                                               trends in the business world by providing practical solutions to
                                                                               real-world problems .
                                                                               An outstanding faculty of recognized management and
                                                                               supervisory training experts offers participants the best possible
                                                                               opportunity to enhance their professional skills and prepare for
                                                                               new management responsibilities . Interaction with colleagues
                                                                               in different business areas and disciplines provides a chance
                                                                               to discover how other organizations act, react and interact in
                                                                               the working world . Participants are exposed to problems and
                                                                               solutions in industries other than their own .

                                                                               major topics to be presented include:
                                                                               • Understanding and managing Workplace motivation
                                                                                Review motivation models and learn how to diagnose and
                                                                                deal with motivation-related performance problems .
                                                                               • managing Up and Down the organizational Hierarchy
                                                                                Review the dynamics and recommended strategies for
                                                                                influencing change within the organization .
                                                                               • managing Conflict and Coping with Difficult People
                                                                                Understand human conflict and learn how to mediate
444 Continued from previous page                                                conflict between others .
                                                                               • Understanding Your Personality type and managing
• motivating, Developing & empowering Your Staff                                 Workplace Behavior
 Analyze employee needs and discover useful ways to overcome                   • Gain insight about your own personality and learn how
 resistance to change .                                                          to manage different personalities in the workplace .
• Supervisory Practices—Counseling & Disciplining employees
                                                                               this seminar is ideal for:
 and Learning to Delegate
 Learn how to counsel and discipline employees effectively                     • Supervisors and managers, in general, as well as
 and learn how to delegate as a management technique for                        those who have participated in LSU’s Fundamentals
 developing and motivating employees .                                          of Supervision program .
• Giving effective feedback                                                    • Supervisors and managers interested in developing their
 Learn helpful ways to give positive and effective feedback                     managerial potential and improving their
 to staff .                                                                     effectiveness .
• Positive Conflict resolution
 Understand behavioral styles and learn new skills to maximize                 Key benefits of participation:
 the positive resolution of conflicts .                                        • Review motivational models and learn to diagnose
                                                                                motivation-related performance problems .
instructors: Courtland Chaney, LSU Department of Management;
Steve Robichaux, Capital City Consultants; Kerry Sauley, LSU                   • Identify organizational policies and practices
Department of Management; and, Melinda Stallings,                               inhibiting motivation .
Impact Leadership .                                                            • Learn how to influence others .

Course Code: PBmfS                fee: $1,195            CeUs: 1.8             • Understand the causes of interpersonal conflict on the job .
                                                                               • Develop interpersonal skills and confidence in managing
Session   10–1: Mar . 8-10; Mon .-Wed .; 8:30 A .M .-4:30 P .M . (3 mtgs .)
                                                                                interpersonal conflicts .
Session   10–2: Apr . 12-14; Mon .-Wed .; 8:30 A .M .-4:30 P .M . (3 mtgs .)
                                                                               • Learn how to provide feedback to others .
Session   10–3: May 10-12; Mon .-Wed .; 8:30 A .M .-4:30 P .M . (3 mtgs)
                                                                               • Learn more about your own personality and
Session   10–4: June 21-23; Mon .-Wed .; 8:30 A .M .-4:30 P .M . (3 mtgs .)
                                                                                behavior tendencies .
     For more information, contact Lisa Verma at                               • Develop an awareness of successful and effective
     225-578-4316 or lverma@outreach.lsu.edu.                                   leadership styles and behaviors .




20   LSU CONTINUING EDUCATION          •   SPRING 2010
                                                                          Register online at www.outreach.lsu.edu




                                                                           Our instructors are experienced and offer practical, useful
                                                                           information that can be put into practice immediately . Interaction
      What your peers and colleagues are                                   with other participants from a variety of business environments
      saying about this program:                                           offer the chance to discover other methods of operations, and
                                                                           how other organizations interact in today’s economy .

      “Really enjoyed the dialogue between                                 major topics to be presented include:
       instructors and peers.”                                             • Analyzing and decoding balance sheets and income statements.
                                                                           • Ratio and cash flow analysis.
      “Courtland Chaney has a passion for his work.”
                                                                           • Capital requirements (e.g. tax/liability/depreciation).
      “Really got some payback from Kerry Sauley                           • Budgeting methods (e.g. Activity based, Zero-based, Top-down
       —took home some great ideas.”                                         or Bottom-up) .

      “Excellent topics, just in time for me.”                             this seminar is ideal for:
                                                                           • Supervisors, managers and past participants of Fundamentals
      “Found it to be very useful in my work.”
                                                                             of Supervision .
      “My company needs to make this seminar                               • Supervisors and managers interested in providing better data
       mandatory for everyone.”                                              to back-up projects .

                                                                           Key benefits of participation:
                                                                           • Improve success and reduce risk of projects.
Seminar Leaders: Courtland m. Chaney, Ph.D., SPHR, is an
                                                                           • Support decisions through data based on specific initiatives.
instructor in the Department of Management at Louisiana State
University . Dr . Chaney is an industrial/organizational psychologist      Course Code: PBmfa                fee: $795              CeUs: 1.2
and consultant in the field of supervisory/management                      Session 10–1: Apr . 20-21; Tue .-Wed .; 8:30 A .M .-4 P .M . (2 mtgs .)
development, employee selection, performance appraisal and
improvement, test development and validation, and organization                   For more information, contact Lisa Graves at
needs analysis and development . He is a member of the Academy                   225-578-3506 or lgraves@outreach.lsu.edu.
of Management, Society for Industrial and Organizational
Psychology and Society of Human Resource Management .                      Managing the Overall Enterprise
Kerry S. Sauley, Ph.D., is an instructor in the Department                 Managing the Overall Enterprise, offered by LSU Continuing
of Management at Louisiana State University . Dr . Sauley’s                Education’s Management & Leadership Institute, is a follow up
doctorate is in industrial/organizational psychology and his               program to the highly successful Fundamentals of Supervision
teaching/research interests include equity perceptions at work,            (FOS) and Developing Your Managerial Effectiveness
honesty testing, team building, and organizational behavior .              (DYME) programs .
He has won numerous teaching awards at LSU . As an active
management consultant, he specializes in management                        This program builds on the basic leadership skills by focusing
development training, employee counseling, and human                       on those management issues and competencies impacting the
resource management . He is a member of the Southern                       overall organization . This interactive, two-day seminar addresses
Management Association and the Academy of Management .                     the challenges of strategic planning, integrating ethics into daily
                                                                           management decision making, balancing legal and practical
Course Code: PBmme                fee: $795             CeUs: 1.4
                                                                           considerations involved in human resource decisions, and
Session 10–1: Mar . 17-18; Wed .-Thu .; 8 A .M .-4:30 P .M . (2 mtgs .)    conceptualizing human resource development from a strategic
Session 10–2: June 9-10; Wed .-Thu .; 8 A .M .-4:30 P .M . (2 mtgs .)      advantage perspective . The program also builds on general
                                                                           leadership development by addressing personality awareness and
      For more information, contact Lisa Verma at
                                                                           its role in leadership success .
      225-578-4316 or lverma@outreach.lsu.edu.
                                                                           major topics to be presented include:
Finance for Non-Financial Managers
                                                                           • Strategic thinking and Planning and the role of ethics
Finance for Non-Financial Managers, offered by LSU Continuing
                                                                            Learn the critical elements and steps to strategic planning and
Education’s Management & Leadership Institute, is a follow-                 how to integrate ethics considerations into the business culture .
up program to LSU’s Fundamentals of Supervision program .
                                                                           • Personality awareness and effective Leadership
This interactive, two-day seminar is designed to provide basic
                                                                            Deepen your understanding of human personality and how
financial statement analysis . This program gives supervisors and
                                                                            to be an effective leader .
mid-managers who do not have an accounting background, the
                                                                           • managing Performance and risk: Legal and Practical
ability to analyze data and prepare ratios to make better fiscal
                                                                             Considerations in Human resource management
decisions . Our instructors will help demystify financial jargon
                                                                            Gain insight into the legal risks involving human resource
and reduce projected risks through improved financial analysis .
                                                                            management practices such as hiring, performance
Knowledge is power, and understanding your financial position
                                                                            appraisal, accommodating people with disabilities, and
will help prepare managers to make more meaningful decisions                making layoff decisions .
based on data .
                                                                                                              444 Continued on next page


                                                                                                   LSU CONTINUING EDUCATION         •   SPRING 2010   21
             To register or for information call 225-578-2500




                                                                          Leading the Organization of Tomorrow
                                                                          Leading the Organization of Tomorrow is the capstone course in
                                                                          the professional and management development series offered
                                                                          by LSU Continuing Education’s Management & Leadership
                                                                          Institute . This interactive two-day seminar is designed to help
                                                                          supervisors and managers learn how to manage organization
                                                                          improvement and change and prepare for crisis management . It
                                                                          also provides a framework and procedures for coaching others
                                                                          and conceptualizing the manager’s job as an internal consultant .
                                                                          Finally, the program explores the concept of Emotional
                                                                          Intelligence as another dimension to effective leadership .
                                                                          An outstanding faculty of recognized management experts
                                                                          offers participants the opportunity to enhance leadership
                                                                          skills and prepare for greater organizational responsibilities .
                                                                          Interaction with colleagues from other businesses and disciplines
                                                                          also provides an opportunity for informal networking and
                                                                          benchmarking .

                                                                          major topics to be presented include:
444 Continued from previous page                                          • organizational Development and Change management
                                                                            Learn the logic, dynamics and procedures for organization
• managing Human resource Development Strategically (HrD)                   improvement and change management .
 Learn how to integrate your human resource development                   • Emotional Intelligence
 plans with your strategic plan .                                           Learn about “emotional intelligence” and how to manage
                                                                            your own emotions and motivations as well as others’ emotions
this seminar is ideal for:                                                  during conflict .
• Supervisors and managers who have participated in LSU’s                 • Disaster and Crisis Management
  Fundamentals of Supervision and/or Developing Your                        Prepare for crises and manage them effectively when
  Managerial Effectiveness programs .                                       they occur .
• Supervisors and managers interested in addressing the                   • Coaching and Consulting: Management Roles and Practices
  management practices affecting the larger organization and/or             Develop your skills as a coach and learn how managers can
  preparing for higher levels of organizational responsibilities .          develop their organizations through effective coaching and
                                                                            internal consulting .
Key benefits of participation:
• Learn about the strategic planning process.                             this seminar is ideal for:
• Explore the meaning of ethics and how a code of conduct                 • Supervisors and managers who have participated in LSU’s
  can be integrated into the organization’s culture .                       Fundamentals of Supervision and/or Developing Your
                                                                            Managerial Effectiveness programs .
• Learn how to link HRD activities to strategic goals.
                                                                          • Supervisors and managers interested in addressing the
• Gain knowledge and skills to manage the HRD function
                                                                            management practices affecting the larger organization and/or
  as a strategic organizational asset .
                                                                            preparing for higher levels of organizational responsibilities .
• Learn the key federal employment laws.
• Develop insight into management responsibilities and options            Key benefits of participation:
  relative to employment law compliance .                                 • Understand the origin and meaning of organization
• Learn more about your own personality and behavior                        development .
  tendencies .                                                            • Learn strategies for managing organizational change.
• Develop an awareness of successful and effective leadership             • Examine the concept of “emotional intelligence.”
  styles and behaviors .
                                                                          • Prepare for organizational crises.
Seminar Leaders: Courtland Chaney, LSU Department of                      • Learn how to manage disasters when they occur.
Management; Kerry Sauley, LSU Department of Management .
                                                                          • Develop your skills as a coach.
Course Code: PBmoe                fee: $795              CeUs: 1.2        • Learn how to leverage the coaching and consulting roles to
Session 10–1: Apr . 28-29; Wed .-Thu .; 8:30 A .M .-4 P .M . (2 mtgs .)     improve organizational effectiveness .

                                                                          Seminar Leaders: Courtland Chaney, LSU Department of
       For more information, contact Lisa Graves at                       Management; Kerry Sauley, LSU Department of Management .
       225-578-3506 or lgraves@outreach.lsu.edu.
                                                                          Course Code: PBmot           fee: $795          CeUs: 1.2
                                                                               To be offered in Fall 2010. For schedule
                                                                               information, contact Lisa Graves at
                                                                               225-578-3506 or lgraves@outreach.lsu.edu.



22    LSU CONTINUING EDUCATION        •   SPRING 2010
                                                                       Register online at www.outreach.lsu.edu




                                                                         Key benefits of participation:
                                                                         • Acquire an understanding of organizational performance, and
     Bring LSU to Your Workplace                                           of how to enhance it .
     Let us train your employees at your selected location .             • Learn how to use Lean principles as the foundation of
                                                                           organizational performance enhancement .
     Courses are tailored to meet the specific needs of your
     business or organization . We have a long record of                 • Acquire an understanding of how the mind’s creative muscle
                                                                           works, and learn key tools to maximize creativity in the
     successful presentations of on-site courses for selected
                                                                           work place .
     groups . Our staff and instructors are experts at
                                                                         • Discover what it takes to make change happen in the
     matching educational programs to client needs .
                                                                           “real world .”
            For more information about course                            Seminar Leader: Kent M . Blumberg, ACC, is a business coach
            topics, pricing and scheduling, contact                      and facilitator . Mr . Blumberg has earned a BS in Mechanical
            Lisa Verma at 225-578 - 4316 or                              Engineering from Stanford University, an MS in Management
            lverma@outreach.lsu.edu.                                     from Marylhurst University, and a Green Belt in Lean/Six
                                                                         Sigma . Over the course of a 28 year career in manufacturing
                                                                         leadership, Blumberg led performance enhancement initiatives
                                                                         in North America, New Zealand and Thailand . He is a member
REVISED! Enhancing Organizational Performance                            of the International Coach Federation, the American Society for
                                                                         Training and Development, Toastmasters, Mensa and Business
Enhancing Organizational Performance, offered by LSU
                                                                         Network International .
Continuing Education’s Management & Leadership Institute, is
a professional development program designed for supervisors,             Course Code: PBeoP                fee: $795              CeUs: 1.2
middle managers and others responsible for managing                      Session 10–1: Feb . 10-11; Wed .-Thu .; 8:30 A .M .-4 P .M . (2 mtgs .)
organizational performance improvement . This interactive, two-
day seminar is a logical follow-up program to our Fundamentals                 For more information, contact: Lisa Graves at
of Supervision and Developing Your Managerial Effectiveness                    225-578-3506 or lgraves@outreach.lsu.edu.
programs . It emphasizes both a conceptual understanding
of performance, performance improvement and change
management and the development of practical skills and tools .           NEW! Lean Healthcare/Lean
The seminar leader, who combines engineering and leadership              Manufacturing
expertise, provides participants with an excellent opportunity           LSU Continuing Education, Lean Healthcare Solutions, and Lean
to develop sophisticated management and performance                      Manufacturing Solutions have recently teamed up to offer
improvement skills . Interaction with other participants                 business professionals the opportunity to pursue the state’s first
representing different industries and disciplines will further           Lean Healthcare Certification, Lean Manufacturing Practitioner/
enrich this learning experience . Participants will leave with a new     Master Certifications, and Six Sigma Green Belt and Black
perspective on managing and improving their organizations .              Belt Certifications .

major topics to be presented include:                                    In today’s business climate, it is a distinct advantage for managers,
• Organizational Performance                                             company engineers, and essential employees to be certified
  Understand how organizational performance is measured,                 in these crucial processes . The same strategies that have made
  why it matters, and how it can be improved .                           Toyota Motor Corporation the number one auto maker in the
• Lean Thinking                                                          world are available to your company . The program teaches
  What lean thinking is and how it can provide a framework for           professionals to implement the strategies in their specific industry,
  organizational improvement .                                           and provides one-on-one guidance to participants following the
• Tools for Creative Thinking                                            completion of the course .
  How creative thinking supports organizational performance
  improvement and how to stimulate and manage                            Bring Lean Healthcare Solutions, Lean
  creative thinking .                                                    Manufacturing Solutions, and LSU to
• Planning and Implementing Change                                       Your Workplace:
  Measuring change readiness, planning change, understanding
  how people react to change, and successfully implementing              Let us train your employees on Lean Healthcare, Lean
  change .                                                               Manufacturing, and Six Sigma Green Belt and Black Belt
                                                                         Certifications, at your selected location . Scheduling is flexible,
this seminar is ideal for:                                               and a variety of locations can be arranged, including your
                                                                         company’s site .
• Supervisors and managers in general, as well as those who
  have participated in LSU’s Fundamentals of Supervision and/or
  Developing Your Managerial Effectiveness programs .
• Supervisors and managers from any industry, including
  government, service and manufacturing .




                                                                                                 LSU CONTINUING EDUCATION        •   SPRING 2010   23
            To register or for information call 225-578-2500




     visit our Web site for the most up-to-date information including program dates and more detailed
     course descriptions at www.outreach.lsu.edu




                                                                     How you will benefit:
                NEW! Lean Healthcare                                 • Ability to apply Lean practices while achieving a global and
                Certification                                          professionally recognized Lean accreditation/certification .
                                                                     • Certification that provides third-party professional and
                                                                       educational validation of achievements .
     LSU in partnership with Lean Healthcare Solutions               • Recognition and career enhancement for new found
     provides exclusive training to healthcare professionals,          knowledge and skills that are relevant within the
     executives, directors, managers, supervisors, and others          organization and beyond .
     the essential knowledge they need to transition into
                                                                     • Immediate entry to a flexible self-paced program that
     a “Lean” culture . Participants will acquire a thorough
                                                                       can be completed over a time period suitable to specific
     understanding of all Lean concepts .
                                                                       requirements .
     Our facilitators have a successful, hands-on practical          • Ability to achieve/drive process improvements leading to
     experience implementing Lean methodologies and                    long-term sustainability .
     principles and our curriculum is filled with examples,          • Organizations gain a common language and standard for
     photographs, quizzes, tests, case studies, and                    ‘Lean’ throughout the company .
     interactive exercises .                                         Course Code: PBmLH            fee: $2,995         CeUs: 4.0
                                                                     Session 10-1: Feb . 22-26; Mon .-Fri .; 8 A .M .-5 P .M . (5 mtgs .)
     major topics to be presented include:
     • advanced Lean tools and Practices                                   For more information, contact: Lisa Graves
      Understand the concept of Lean Thinking and explain                  at 225-578-3506 or lgraves@outreach.lsu.edu.
      its associated principles and benefits as applied to the
      healthcare sector . Learn how to use advanced Lean tools
      and practices to deliver this value in the most efficient
      manner .
     • managing Lean Projects
                                                                                NEW! Lean Manufacturing
      Project management is an essential element in ensuring                    Practitioner Certification
      that any Lean transformation is successful . Learn the basic
      principles, tools and techniques used in managing projects
      as well as the role of the project manager .                   LSU in partnership with Lean Manufacturing Solutions
                                                                     provides exclusive training to professionals, executives,
     • Lean Strategic Planning and implementation
                                                                     directors, managers, supervisors, and others the basic
      Understand the steps involved in developing a strategic        knowledge they need to transition into a “Lean” culture .
      plan for a Lean implementation in a healthcare                 Participants will acquire a thorough understanding of
      organization .                                                 all Lean concepts . Our facilitators have a successful,
     • effective Leadership and Change management                    hands-on practical experience implementing Lean
      Leadership and change management are combined to               methodologies and principles and our curriculum is filled
      you the ability to create a new vision of what ‘could be’      with examples, photographs, quizzes, tests, case studies,
      and turn it into a plan that your organization can execute     and interactive exercises .
      upon and make a reality .
                                                                     The Practitioner course develops an understanding of
     this course is ideal for:                                       the Toyota Production System (TPS) or Lean principles
     • Healthcare executives                                         and practices for any person wishing to learn them
                                                                     deeply enough to lead or facilitate a Lean project . This
     • Physicians                                                    course develops a basic level of understanding of the
     • Nurses                                                        improvement philosophy, strategies and tools of TPS that
                                                                     have been applied successfully in healthcare and other
     • Clinical staff
                                                                     industries . The program will help you develop “eyes for
     • Industrial and management engineers                           finding the hidden wastes” in your processes .
     • Laboratory and specialized healthcare services
                                                                     major topics to be presented include:
     • Insurance company staff
                                                                     • identifying Lean tools for manufacturing industry
     • Pharmaceutical staff
                                                                      Understand the concept of Lean Thinking and explain
     • Service staff (Transport Services, Administration,             its associated principles and benefits as applied to the
       Nutritional Services, etc .)                                   manufacturing sector .




24    LSU CONTINUING EDUCATION    •   SPRING 2010
                                                                       Register online at www.outreach.lsu.edu




• Process Mapping for Current and Future State
 Learn tools to identify Lean Projects by mapping out the
                                                                                  NEW! Lean Manufacturing
 current processes and looking for ways to improve and                            Master Certification
 eliminate wastes by creating a future state map .
• A3 Problem Solving Tools & Building Effective Teams
                                                                         This course provides exclusive training to professionals,
 Understand the steps involved in learning Toyota                        executives, directors, managers, supervisors, and others
 Practical Problem solving tools . Learn how to implement                the basic knowledge they need to transition into a “Lean”
 Lean solutions and gain the quick wins that are vital in                culture . This course is designed for individuals who wish
 promoting an overall Lean transformation .                              to learn Toyota Production System (TPS) or Lean principles
                                                                         more deeply, and apply them to their work processes . If you
• Effective Leadership and Change Management
                                                                         are an organization leader or an internal change agent, this
 Create a new vision of what ‘could be’ and turn it into a               advanced or master’s level course is designed for you .
 plan that your organization can execute upon and make
 a reality . Understand the key elements of leadership’s                 Participants in this course will have already taken the
 effectiveness and their impact on team/organizational                   Practitioner course as a prerequisite . As individuals start to
 performance .                                                           apply these principles across their organizations, they will
                                                                         undoubtedly need more advanced tools and some good
this course is ideal for:                                                tips to sustain their gains . The Lean Manufacturing Master
• Front Line Supervisors/Foremen                                         Certificate course meets these deeper needs . You will enjoy
                                                                         the deep knowledge of your master sensei instructors, as
• All assembly/manufacturing workers                                     well as the camaraderie of other individuals charged with
• Planning and scheduling professionals                                  strategizing, leading, and facilitating successful Lean projects
                                                                         and events .
• Industrial and management engineers
• Support staff (Administration, Financial Services, etc.)               Our facilitators have a successful, hands-on practical
                                                                         experience implementing Lean methodologies and principles
• All management
                                                                         and our curriculum is filled with examples, photographs,
                                                                         quizzes, tests, case studies, and interactive exercises .
How you will benefit:
• A learning opportunity directly from master sensei in the              major topics to be presented include:
  field; instructors who have the experience to keep your                • Supply Chain management
  Lean efforts on track .
                                                                          Understand the concepts of Supply Chain Management
• Ability to apply Lean practices while achieving a global                with simulation . Learn how to use advanced Lean tools and
  and professionally recognized Lean accreditation/                       practices to deliver this value in the most efficient manner .
  certification .                                                         Understand how to develop effective manufacturing-
• Certification that provides third-party professional and                supplier partnerships .
  educational validation of achievements .                               • advanced Lean tools for the manufacturing industry
• Recognition and career enhancement for new found                        Learn the essential tools needed to ensure that your Lean
  knowledge and skills relevant within the organization and               transformation is successful .
  beyond .                                                               • effective facility Layouts
• Immediate entry to a flexible self-paced program that                   Learn the steps involved in developing improved facility
  can be completed over a time period suitable to specific                layout designs . Understand Lean work cell analysis and
  requirements .                                                          design and how it applies to your manufacturing facility .
• Ability to achieve/drive process improvements leading to               • Lean accounting and Lean facility assessment
  long-term sustainability .                                              Learn to use Lean accounting and measurement systems
• Organizations gain a common language and standard for                   and how to perform a Lean Facility Assessment . Use these
  ‘Lean’ throughout the company .                                         tools to build a sense of urgency within your company to
                                                                          begin your Lean transformation .
Course Code: PBmLP                 fee: $2,995            CeUs: 4.0
                                                                         this course is ideal for:
Session 10-1: Mar . 22-26; Mon .-Fri .; 8 A .M .-5 P .M . (5 mtgs .)
                                                                         • Corporate Strategists and Change Agents
      For more information, contact: Julia                               • Plant Managers
      Hamilton at 225-578-1183 or                                        • Front Line Supervisors and Team Leaders
      jhamilton@outreach.lsu.edu.                                        • Internal Lean Champions
                                                                         • All engineering disciplines
                                                                         • All Management Staff

                                                                                                     444 Continued on next page




                                                                                              LSU CONTINUING EDUCATION    •   SPRING 2010   25
            To register or for information call 225-578-2500




     444 Continued from previous page                                     • Implementing the five-phase Six Sigma process improvement
                                                                            methodology including:
     How you will benefit:                                                       • Define - Defining opportunities for improvement .
     • A learning opportunity directly from master sensei in the                 • measure - Measuring the relevant processes
       field; instructors who have the experience to keep your                     requiring improvement .
       Lean efforts on track .                                                   • analyze - Gathering and analyzing the data
     • Ability to apply Lean practices while achieving a global                    required to investigate causes .
       and professionally recognized Lean accreditation/                         • improve - Improving the processes .
       certification .                                                           • Control - Controlling and redesigning the processes .
     • Certification that provides third-party professional and
       educational validation of achievements .                           this course is ideal for:
     • Recognition and career enhancement for new found                   • Financial/Business Analysts
       knowledge and skills relevant within the organization and          • Commodity Managers
       beyond .
                                                                          • Project Managers
     • Immediate entry to a flexible self-paced program that
                                                                          • Quality Managers
       can be completed over a time period suitable to specific
       requirements .                                                     • Business Development Managers
     • Ability to achieve/drive process improvements leading to           • Manufacturing Process Engineers
       long-term sustainability .                                         • Continuous Improvement Directors
     • Organizations gain a common language and standard for              • Director/VP Operations
       ‘Lean’ throughout the company .
                                                                          • Plant/Process/Production/Operations Managers
     Prerequisite: Lean Manufacturing Practitioner Certification            and Supervisors
                                                                          • Technical Staff
     Course Code: PBmLm                   fee: $4,500         CeUs: 4.0
                                                                          How you will benefit:
     Session 10-1: May 17-21; Mon .-Fri .; 8 A .M .-5 P .M . (5 mtgs .)
                                                                          • Acquire the necessary abilities and skills to implement Six
           For more information, contact: Julia                             Sigma effectively and economically .
           Hamilton at 225-578-1183 or                                    • Acquire certification in a set of management disciplines
           jhamilton@outreach.lsu.edu.                                      that are fast-becoming indispensable to meeting world-class
                                                                            standards of performance .
                                                                          • In firms undertaking the Six Sigma transformation, this
                                                                            program equips participants to play a major role in its
               NEW! Six Sigma                                               initiation and implementation .
               Green Belt Certification                                   • Acquire the prerequisites for accepting a leadership role in
                                                                            Six Sigma transformations .

     With LSU’s Six Sigma Green Belt course participants learn            How your company will benefit:
     how to make data driven decisions by using the proven                • Develop a core group of managers and professional
     DMAIC methodology . Over 20 tools are taught to allow                  personnel who can work as a team in the implementation of
     participants to gain process knowledge .                               Six Sigma .
                                                                          • Develop a comprehensive and integrated approach to
     The Six Sigma Greenbelt training course is designed for
                                                                            Six Sigma that takes in to account the necessary training
     those individuals in your organization who are expected
                                                                            required in all functions and at all levels within the
     to allocate at least 10% of their time to continuous
                                                                            organization .
     improvement efforts . This course will help them become
     change agents who can assist Black Belts with projects               • Develop an approach to Six Sigma that is appropriate for the
     or lead projects of their own . We recommend: quality                  management team, resources, technology, and workforce of
     associates, mid level managers, champions, process owners,             the organization .
     and any individuals who will participate routinely in process        • Develop a more accountable and responsible management
     improvement initiatives . The understanding and skills you             group capable of becoming industry leaders .
     will gain in this program translate into measurable and
                                                                          • Become more effective operationally in a multitude of ways.
     sustainable advantages throughout your organization .
                                                                          Course Code: PBmLG                 fee: $4,500            CeUs: 8.0
     major topics to be presented include:
     • Identifying core processes and key customer                        Session 10-1: Feb . 8-12 & Mar . 8-12; Mon .-Fri .; 8 A .M .-5 P .M .
       considerations .                                                   (10 mtgs .)
     • Defining customer requirements.
                                                                                For more information, contact: Julia Hamilton
     • Measuring current performance.                                           at 225-578-1183 or jhamilton@outreach.lsu.edu.




26   LSU CONTINUING EDUCATION         •   SPRING 2010
                                                                Register online at www.outreach.lsu.edu




         NEW! Six Sigma
         Black Belt Certification

With LSU’s Six Sigma Black Belt program participants learn
how to make data driven decisions by using the proven
DMAIC methodology . Over 30 tools are taught to allow
participants to gain process knowledge in order to make
business decisions .

The Six Sigma Black Belt training course is designed for
those individuals in your organization who are expected
to allocate at least 50% of their time to continuous
improvement efforts . This course will help develop them
into competent, data-driven individuals that can lead
the more complex projects in your organization . We
recommend: business process engineers, project managers,
business analysts, quality associates, and any individuals
who will be leaders in process improvement initiatives .
                                                                 How you will benefit:
major topics to be presented include:                            • Acquire the necessary abilities and skills to implement Six
• Identifying core processes and key customer considerations.      Sigma effectively and economically .
• Defining customer requirements.                                • Acquire certification in a set of management disciplines
                                                                   that are fast-becoming indispensable to meeting world-class
• Measuring current performance.
                                                                   standards of performance .
• Implementing the five-phase Six Sigma process
                                                                 • In firms undertaking the Six Sigma transformation, this
  improvement methodology .
                                                                   program equips participants to play a major role in its
• Understand Six Sigma and the DMAIC methodology.                  initiation and implementation .
• Understand their role in the success of a Six Sigma
                                                                 • Acquire the prerequisites for accepting a leadership role in
  deployment .
                                                                   Six Sigma transformations .
• Properly scope, define and lead Six Sigma projects.
                                                                 • Acquire the understanding and skills required to be a high
• Effectively manage team dynamics.                                impact player in the Six Sigma transformations .
• Apply methods learned in the DMAIC process to business         • Become highly visible to top management as a result of
  issues .                                                         participation in successful Six Sigma transformations .
• Identify the most significant input variables affecting the
  output of a process .                                          How your company will benefit:
• Apply statistical analysis to determine the relationship       • Develop a core group of managers and professional
  between key inputs and process outputs .                         personnel who can work as a team in the implementation of
• Transition projects from phase to phase.                         Six Sigma .
• Implement controls to sustain gains.                           • Develop a comprehensive and integrated approach to
• Close out projects upon completion.                              Six Sigma that takes in to account the necessary training
• Present projects to instructors, peers and managers.             required in all functions and at all levels within the
                                                                   organization .
this course is ideal for:                                        • Develop an approach to Six Sigma that is appropriate for the
• Financial/Business Analysts                                      management team, resources, technology, and workforce of
                                                                   the organization .
• Commodity Managers
                                                                 • Develop a more accountable and responsible management
• Project Managers
                                                                   group capable of becoming industry leaders .
• Quality Managers
                                                                 • Become more effective operationally in a multitude of ways.
• Business Development Managers
• Manufacturing Process Engineers                                Course Code: PBmLB              fee: $7,500          CeUs: 12.0
• Continuous Improvement Directors                               Session 10-1: Apr . 5-9 & May 3-7 & June 7-11; Mon .-Fri .;
• Director/VP Operations                                         8 A .M .-5 P .M . (15 mtgs .)
• Plant/Process/Production/Operations Managers
  and Supervisors                                                      For more information, contact: Julia Hamilton
• Technical Staff                                                      at 225-578-1183 or jhamilton@outreach.lsu.edu.




                                                                                       LSU CONTINUING EDUCATION       •   SPRING 2010   27
          To register or for information call 225-578-2500




            Computer & Information Technology
                                                  Authorized Training

                                         Computer Essentials
                                                                Desktop Applications Specialist Program, Page 29

                                                                Microsoft Office, Page 30
                           44


                                         IT Foundations
                                                                Web Design, Page 34

                           44                                   Web Development, Page 34

                                                                Graphic Design, Page 36

                                                                Programming, Page 37

                                                                Database Development, Page 39

                                                                A+, Page 40

                                                                Network+, Page 40

                                                                Security+, Page 40

                                                                Desktop Support Specialist Program, Page 42

                                                                Geographic Information Systems, Page 43




                                         Advanced Technical
                                                                VMWare, Page 44
                                                                Microsoft, Page 45
                           44



                                          Technical Specialty
                                                                COMPUTER SECURITY

                                                                 Microsoft, Page 45
                           44
                                                                 Security+, Page 40




28   LSU CONTINUING EDUCATION   •   SPRING 2010
                                                        Register online at www.outreach.lsu.edu




       Desktop Applications Specialist Certificate Program


                                                          LSU’s Desktop Applications Specialist Certificate Program
             Core Application Courses                     is designed to help you develop and validate your skills in
                                                          using the Microsoft Office suite of business software . The
                                                          courses cover key concepts and skills, and they also assist those
                                                          preparing to seek certification as Microsoft Office Specialists
                                                          (Please Note: certification is optional) .
            Introduction to Word 2007                     The Microsoft Office Specialist program is designed for
                      (1 day)
                                                          individuals who use Microsoft’s business desktop software
                                                          and who seek recognition for their expertise with specific
                                                          Microsoft products . Certification candidates must pass one
                                                          or more product proficiency exams in order to earn Microsoft
                                                          Office Specialist certification .
               Mastering Word 2007
                     (2 days)                             The courses assume that you are familiar with using personal
                                                          computers and have used a mouse and keyboard (basic typing
                                                          skills are recommended) . You should be comfortable in the
                                                          Windows environment and be able to use Windows to manage
                                                          information on your computer . Specifically, you should be able
            Introduction to Excel 2007                    to launch and close programs; navigate to information stored
                      (1 day)                             on the computer; and, manage files and folders .
                                                          to earn a Desktop applications Specialist Certificate,
                                                          participants must complete the following six (6) courses:

                                                            introduction to Word 2007 (Page 30)

               Mastering Excel 2007                         mastering Word 2007 (Page 30)
                     (2 days)
                                                            introduction to excel 2007 (Page 31)

                                                            mastering excel 2007 (Page 31)

                                                            Choose two electives from list:
                Electives (Choose 2)
                                                            access 2007: introduction to relational
                                                            Database Design (Page 39)

                                                            mastering outlook 2007 (Page 32)
      Access 2007:
                                        Mastering
    Introduction to                                         mastering PowerPoint 2007 (Page 31)
                                       Outlook 2007
 Relational Databases
                                         (2 days)           or approved elective
        (2 days)

                                                          Courses are open to all participants, not just those pursuing
                                                          a certificate program . These non-degree programs consist of
                                                          non-credit courses .
                     Mastering
                  PowerPoint 2007
                      (2 days)
                                                               For more information on the Desktop
                                                               Applications Specialist Certificate Program,
                                                               contact Melissa Stafford at 225-578-1263 or
                                                               mstafford@outreach.lsu.edu.

Desktop Applications Specialist Certificate Completed




                                                                              LSU CONTINUING EDUCATION     •   SPRING 2010    29
             To register or for information call 225-578-2500




Computer & Information                                                     visit our Web site for the most up-to-date
Technology                                                                 information including program dates and
                                                                           more detailed course descriptions at
                                                                           www.outreach.lsu.edu
Microsoft Office
Introduction to Word 2007
                                                                          • Manage lists.
This course introduces you to using Microsoft Office Word . It will
                                                                          • Customize tables and charts.
teach you the fundamentals of word processing with Word .
After taking this course, you will be able to create, edit,               • Present a professional appearance to your documents by
format, add tables, and print basic business documents using                customizing formatting .
Word . The course also helps you prepare for the Word Core                • Customize styles for document elements.
certification exam in the Microsoft Office Specialist Program .           • Modify pictures in a document.
No matter what version of Office Word you currently use, this             • Create customized graphic elements.
course will benefit you .                                                 • Structure content using Quick Parts.
• Explore the various components of the Office Word                       • Control text flow.
  environment .
                                                                          • Automate common tasks.
• Create a document.
                                                                          • Automate document creation.
• Edit documents by locating and modifying text.
                                                                          • Perform mail merges.
• Format text.
                                                                          Prerequisite: Introduction to Word 2007 or equivalent
• Format paragraphs.
                                                                          knowledge .
• Add tables to a document.
• Add graphic elements to a document.                                     Course Code: CWmmS                fee: $295              CeUs: 1.2

• Proof documents to make them more accurate.                             Session 10-1: Feb . 1-10; Mon . & Wed .; 6-9 P .M . (4 mtgs .)
• Control a document’s page setup and its overall appearance.             Session 10-2: Apr . 19-20; Mon .-Tue .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
                                                                          Session 10-3: June 8-9; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
Prerequisites: Participants should be familiar with using
personal computers and have used a mouse and keyboard .
You should be comfortable in the Windows environment
and be able to use Windows to manage information on your
computer . Specifically, you should be able to launch and close
programs; navigate to information stored on the computer;
and manage files and folders .
Course Code: CWmW1                 fee: $175               CeUs: 0.6
Session   10-1: Jan . 26; Tue .; 8:30 A .M .-3:30 P .M . (1 mtg .)
Session   10-2: Mar . 9 & 11; Tue . & Thu .; 6-9 P .M . (2 mtgs .)
Session   10-3: May 3; Mon .; 8:30 A .M .-3:30 P .M . (1 mtg .)
Session   10-4: July 20; Tue .; 8:30 A .M .-3:30 P .M . (1 mtg .)

Mastering Word 2007
In the first course in this series, Introduction to Word 2007, you
gained all the basic skills that you need to create a wide range of
standardized business documents . If you use Word on a regular
basis, then once you have mastered the basic skills, the next step
is to improve your proficiency . To do so, you can customize and
automate the way Word works for you . You can also improve
the quality of your work by enhancing your documents with
customized Word elements . In this course, you will create complex
documents in Word by adding components such as, customized
lists, tables, charts, and graphics . You will also create personalized
Word efficiency tools . The course also helps you prepare for
the Word Expert certification exam in the Microsoft Office
Specialist Program .




30   LSU CONTINUING EDUCATION           •   SPRING 2010
                                                                            Register online at www.outreach.lsu.edu




Introduction to Excel 2007
This course introduces you to using Microsoft Office Excel . It will
teach you the fundamentals of spreadsheets with Excel . After                           Microsoft Certified
taking this course, you will be able to create, edit, format and                    Application Specialist Series
print basic worksheets and charts in Excel . The course also helps
you prepare for the Excel Core certification exam in the Microsoft
Office Specialist Program . No matter what version of Office Excel
you currently use, this course will benefit you .
• Explore the Office Excel environment.
• Work with an Excel worksheet by entering and selecting
  the data in it . You will also save the data in the worksheet .
• Modify a worksheet.
• Perform calculations.
• Format a worksheet.
• Develop a workbook.
                                                                                                  Office Word 2007
                                                                                                  Office Excel 2007
• Print workbook contents.
                                                                                                Office Outlook 2007
• Customize the layout of the Excel application window.
                                                                                               Office PowerPoint 2007
Prerequisites: Participants should be familiar with using                                        Office Access 2007
personal computers and have used a mouse and keyboard .                                             Windows Vista
You should be comfortable in the Windows environment
and be able to use Windows to manage information on your                        The core Microsoft Office Specialist Certification Program
computer . Specifically, you should be able to launch and close                 credential has been upgraded to validate skills with the
programs; navigate to information stored on the computer;                       2007 Microsoft Office system as well as the new Windows
and manage files and folders .
                                                                                Vista operating system . The Application Specialist
Course Code: CSXK1                fee: $175              CeUs: 0.6              certification targets Information Workers and covers the
                                                                                most popular Microsoft Office applications such as Word
Session 10-1: Jan . 25; Mon .; 8:30 A .M .-3:30 P .M . (1 mtg .)
                                                                                2007, PowerPoint 2007, Excel 2007, and Outlook 2007 .
Session 10-2: Feb . 23 & 25; Tue . & Thu .; 6-9 P .M . (2 mtgs .)
Session 10-3: Apr 7; Wed .; 8:30 A .M .-3:30 P .M . (1 mtg .)                         For more information on the upcoming
Session 10-4: May 19; Wed .; 8:30 A .M .-3:30 P .M . (1 mtg .)                        Microsoft Certified Application Specialist
Session 10-5: June 28; Mon .; 8:30 A .M .-3:30 P .M . (1 mtg .)                       program, contact Melissa Stafford at
                                                                                      225-578-1263 or mstafford@outreach.lsu.edu.
Mastering Excel 2007
This is a follow-up program to the Introduction to Excel 2007
course . In this course, you will use Excel to streamline and                Mastering PowerPoint 2007
enhance your spreadsheets with templates, charts, graphics and
                                                                             This course will help you learn how to create and modify basic
formulas . The course also helps you prepare for the Excel Expert
                                                                             Microsoft Office PowerPoint presentations for delivery in front of
certification exam in the Microsoft Office Specialist Program .
                                                                             an audience . You will explore the PowerPoint environment and
• Enhance the workbook.                                                      create a new presentation . You will enhance your presentation
• Automate workbook creation by using templates.                             with features that will transform it into a powerful means
• Organize data using tables.                                                of communication . The course also helps you prepare for the
• Create and modify charts.                                                  PowerPoint Core certification exam in the Microsoft Office
• Analyze data using PivotTables and PivotCharts.                            Specialist Program . No matter what version of Office PowerPoint
                                                                             you currently use, this course will benefit you .
• Work with graphic objects.
• Calculate with advanced formulas.                                          • Explore the Office PowerPoint environment.

• Sort and filter data.                                                      • Create a presentation. You will also add text and themes
                                                                               to a presentation .
Prerequisite: Introduction to Excel 2007 or equivalent knowledge .           • Format text on slides.
Course Code: CSXmS                fee: $295              CeUs: 1.2           • Add graphical objects to a presentation.
Session 10-1: Feb . 9-10; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)    • Modify objects on slides.
Session 10-2: Mar . 22-31; Mon . & Wed .; 6-9 P .M . (4 mtgs .)
                                                                                                           444 Continued on next page
Session 10-3: May 10-11; Mon .-Tue .; 8:30 A .M .-3:30 P .M . (2 mtgs .)




                                                                                                  LSU CONTINUING EDUCATION   •   SPRING 2010   31
             To register or for information call 225-578-2500




444 Continued from previous page

• Add tables to a presentation.
• Add charts to a presentation.
• Prepare to deliver a presentation.
• Customize the PowerPoint environment.
• Customize a design template.
• Add diagrams to your presentation.
• Add special effects to a PowerPoint presentation.
• Use the various options to customize slide shows.
• Use PowerPoint to publish slides to a slide library and secure
  your presentations .
• Finalize a presentation.

Prerequisite: Introduction to Word 2007 or equivalent
knowledge .
Course Code: CGPmS                fee: $295              CeUs: 1.2
Session 10-1: Mar . 1-2; Mon .-Tue .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
Session 10-2: June 14-15; Mon .-Tue .; 8:30 A .M .-3:30 P .M . (2 mtgs .)

Mastering Outlook 2007
This course is designed for people with a basic understanding                Access 2007: Introduction to Relational
of Microsoft Windows who need to learn how to use Microsoft                  Database Design
Outlook to compose and send e-mail, schedule appointments and                (See also, Database Development including Microsoft Office Access
meetings, manage contact information and tasks, and use notes .              courses, page 39)
You will then learn how to customize your environment, calendar
                                                                             You will learn the basic skills necessary to begin using Microsoft
and mail messages to meet your specif ic needs as well as track,
                                                                             Office Access and to design and create databases, tables, queries,
share, assign and quickly locate various Outlook items . The course
                                                                             forms, and reports . Additionally, you will learn the general
also helps you prepare for the Outlook Core certification exam in
                                                                             principles involved in designing a database that complies with
the Microsoft Office Specialist Program .
                                                                             the relational database model .
• Identify the components of the Outlook environment. You will
                                                                             • Examine the basic database concepts and explore the Office
  also perform simple tasks such as sending and responding to
                                                                               Access environment .
  email messages .
                                                                             • Design a simple database.
• Compose messages.
                                                                             • Build a new database with related tables.
• Use folders to organize messages.
                                                                             • Manage the data in a table.
• Manage contacts and contact information.
                                                                             • Query a database using different methods.
• Schedule appointments.
                                                                             • Design forms.
• Schedule meetings.
                                                                             • Generate reports.
• Create and edit tasks.
• Create and edit notes.                                                     Prerequisite: Participants should be familiar with using personal
• Customize the calendar by setting various calendar options.                computers and have used a mouse and keyboard . You should
                                                                             be comfortable in the Windows environment and be able to use
• Set message options.                                                       Windows to manage information on your computer . Specifically,
• Track work activities using the Journal.                                   you should be able to launch and close programs; navigate to
• Assign and track tasks.                                                    information stored on the computer; and manage files and
• Share folder information.                                                  folders .

• Customize the Outlook environment.                                         Course Code: CDmaa                   fee: $395               CeUs: 1.2
• Sort, find, and color-code items in your mailbox and calendar.             Session   10-1:   Jan . 25-26; Mon .-Tue .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
• Work with public folders.                                                  Session   10-2:   Mar . 2-3; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
Course Code: CimmS                fee: $350              CeUs: 1.2           Session   10-3:   Apr . 27-May 6; Tue . & Thu .; 6-9 P .M . (4 mtgs .)
                                                                             Session   10-4:   July 26-27; Mon .-Tue .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
Session 10-1: Apr . 12-13; Mon .-Tue .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
Session 10-2: July 7-8; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)




32    LSU CONTINUING EDUCATION         •   SPRING 2010
                                                                           Register online at www.outreach.lsu.edu




Business Applications                                                       instructor: This course is presented in partnership with PMOLink,
                                                                            Inc ., a PMI Registered Education Provider and Primavera
QuickBooks Pro 2009                                                         Authorized Representative .
(See also, Accounting/Finance courses, page 10)                             Course Code: CDP102             fee: $1,495       CeUs: 1.95 / PDUs: 19.5
This full-featured course covers the basic features and                     Session 10-1: May 18-20; Tue .-Thu . .; 8:30 A .M .-4 P .M . (3 mtgs .)
functionality of the software . Learn how to fully utilize the
many facets of this software, if you are just beginning or have             Primavera Advanced
been using it for sometime . Other topics include: Setting up a             (See also, Business Project Management courses, page 7)
company; working with lists; creating invoices and processing
                                                                            This course provides hands-on training for Primavera’s client/
payments; setting up inventory and customizing forms; creating
                                                                            server based solution . The two-day program is designed to give
graphs; and estimating time tracking and job costing .
                                                                            current users a more in depth look at the software . Many of the
Prerequisites: A basic understanding of the computer                        lessons will aid the project office in determining how to setup
operating system you are using is recommended; Accounting                   users, maintain security, and define global data items, such as
Basics; Payroll Accounting; or equivalent knowledge .                       calendars and activity codes . Participants will learn how to modify
                                                                            and analyze projects using advanced functionality . The topics
instructor: Laura DeLaune, CPa, LSU Department of accounting                covered in this program are applicable to anyone using Primavera
Course Code: CQQWP               fee: $495              CeUs: 1.2           software versions greater than 3 .1 through 5 .0 .
Session 10-1: Apr . 12 & 14; Mon . & Wed .; 9 A .M .–4 P .M . (2 mtgs .)    instructor: This course is presented in partnership with PMOLink,
                                                                            Inc ., a PMI Registered Education Provider and Primavera
Project 2007: Creating and Managing Projects                                Authorized Representative .
(See also, Business Project Management courses, page 7)
                                                                            Prerequisite: Primavera Basic or equivalent knowledge .
This course is designed for individuals who will use Microsoft
                                                                            Course Code: CDP106               fee: $1,195        CeUs: 1.3 / PDUs: 13
Project as a tool to assist them in managing projects . The two-
day program teaches you how to keep track of project details                Session 10-1: June 16-17; Wed .-Thu .; 8:30 A .M .-4 P .M . (2 mtgs .)
and modify a project that is in progress . You will create tasks,
organize these tasks in a work breakdown structure containing               Introduction to Crystal Reports
task relationships, create and assign resources, and finalize the           (See also, Database Development courses, page 39)
project in order to implement the project plan . You will exchange
                                                                            Crystal Reports is the primary recommended course you should
project plan data with other applications, update project plans,
                                                                            take if your job responsibilities require you to obtain output
create custom reports, and re-use project plan information .
                                                                            from databases . This course is designed for the novice Crystal
Prerequisite: A basic understanding of project management                   Reports user who needs to quickly become proficient in creating
is recommended .                                                            and modifying reports . In this course, you will build basic list
                                                                            and group reports that work with almost any database . Some
Course Code: CDmP1               fee: $695          CeUs: 1.2 / PDUs: 12
                                                                            of the topics include planning a report, creating a basic report,
Session 10–1: May 26-27; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)    using the Report Explorer, record selection, sorting, grouping and
                                                                            summarizing, charting, basic formulas, and exporting .
Primavera Basic
                                                                            • Create a list report by using data from an existing database.
(See also, Business Project Management courses, page 7)
                                                                            • Locate and present data in a specified order.
This course provides hands-on training for Primavera’s client/              • Create groups to summarize report data.
server based solution . Participants will gain a thorough
                                                                            • Build formulas to add non-database data to a report and
background in the concepts of planning and scheduling .                       display data differently .
Scheduling techniques will be covered . The three-day program
                                                                            • Format reports.
leads you through hands-on workshops that create and track
                                                                            • Enhance reports by adding and modifying elements in a report.
an entire project to completion . All workshops and instruction
use the three basic elements of project management: schedule,               • Create single data series charts.
resource and costs . Participants will learn how to create a project        • Distribute report data to other users.
with activities and resources, calculate a schedule, analyze                Course Code: CDCra                fee: $795              CeUs: 1.2
resource/cost data and compare current vs . target schedules . The
                                                                            Session 10-1: Feb . 17-18; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
topics covered in this program are applicable to anyone using
                                                                            Session 10-2: June 21-22; Mon .-Tue .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
Primavera software versions greater than 3 .1 through 5 .0 .




                                                                                                    LSU CONTINUING EDUCATION         •   SPRING 2010     33
          To register or for information call 225-578-2500




Web Design & Web Development


                 Web Design & Web Development
                 Certificate Programs
          LSU’s Web Design & Web Development Certificate Programs are designed to help individuals develop and validate
          their skills in internet-related technologies. the programs cover key concepts and skills and they also assist individuals
          who wish to prepare for vendor-neutral certification options, such as the Brainbench Certified internet Professional
          (BCiP) and the Certified internet Webmaster (CiW). Certification offers structured and reliable evidence that an
          individual has the necessary internet skill competencies to excel in the industry.

               For more information on the Web Design & Web Development Certificate Programs,
               contact Melissa Stafford at 225-578-1263 or mstafford@outreach.lsu.edu.


         Web Design Certificate Program                                     Web Development Certificate Program
         The Web Design career track is a flexible program                  The Internet has become a communication tool
         that focuses on the skills needed to design interesting,           that is critical in our society . As this has developed,
         successful and functional Web sites . This track allows            organizations around the world have come to realize
         individuals to prove their skills and expertise in the             that it makes sense to deliver application functionality
         physical layout and design of Web pages, including                 over the Internet, and specifically the World Wide
         the use of color, layout, functionality, multiple types            Web . Building software designed to execute over
         of media, typography, and user interfaces . The                    the Internet is the most common development
         structure of the Web Design track has been designed                paradigm in use today .
         to recognize that there are many different types of
                                                                            After completing this track, you will be able to write
         Web designers performing different activities using
                                                                            Visual Basic  .NET applications that leverage the
         different applications . Participants complete core
                                                                            Internet . Specifically, you will learn how to create
         concept courses that cover what all Web designers
                                                                            Web-based applications that allow end users’
         should know, one application-specific course that
                                                                            functionality of an installed program running within
         covers a key tool used by most Web designers, and
                                                                            a Web browser .
         an elective course to allow you to tailor the career
         track to your needs .                                              to earn a Web Development Certificate, participants
                                                                            must complete the following five (5) courses:
         to earn a Web Design Certificate, participants must
         complete the following five (5) courses:                           Core Courses (three required)
                                                                            • Web Design Basics/Introduction to HTML
         Core Courses (three required)
         • Web Design Basics/Introduction to HTML                           • Mastering Web Design/Advanced Web Authoring

           (HyperText Markup Language)                                      • Enhancing Web Design with Active Server Pages
         • Mastering Web Design/Advanced Web Authoring                      Programming Courses (two required)
         • Enhancing Web Design with Active Server Pages
                                                                            • Data Collaboration with XML
         application (Choose one)                                           • Introduction to Programming using Visual
         • Dreamweaver CS4 Essentials                                        Basic  .NET
         • Expression Web 2007 Essentials
                                                                            to earn a master Web Development Certificate,
         elective (Choose one)                                              two (2) additional programming courses are required.
         • Flash CS4 Essentials                                             • Introduction to Internet Programming using ASP .NET
         • Photoshop CS4 Essentials                                          and Visual Basic  .NET

         Courses are open to all participants, not just those               • Advanced Internet Programming using Visual Basic
         pursuing a certificate program. these non-degree                     .NET and XML Web Services
         programs consist of non-credit courses.                            Courses are open to all participants, not just those
                                                                            pursuing a certificate program. these non-degree
                                                                            programs consist of non-credit courses.




34   LSU CONTINUING EDUCATION   •   SPRING 2010
                                                                             Register online at www.outreach.lsu.edu




Web Design Basics/Introduction to HTML                                        Enhancing Web Design with Active Server Pages
This course introduces technical concepts underlying the World                This course introduces you to the powerful capabilities of Active
Wide Web . It is suitable for anyone who has used a Web browser,              Server Pages (ASP) . ASP allows Web designers to incorporate live
but is now looking to learn more about how the Internet and                   database content into Web pages, process form information and
the Web works . This information is useful for anyone embarking               store it, and create search engines, chat rooms, and shopping
on a technical career related to computers, as well as those who              carts . For the Web designer with knowledge of HTML, CSS,
intend to use the Internet for business or commercial purposes .              and ASP, no Web project is beyond reach .
• Learn to create Web documents using HTML 4.01.
                                                                              Prerequisites: Web Design Basics; Mastering Web Design;
• Learn good HTML coding practices to create Web pages that                   or equivalent knowledge .
  work and will continue to work in the ever-changing world
  of Web development .                                                        Course Code: CPaSa                fee: $395              CeUs: 1.2
• Understand how Web servers and client software such as Web                  Session 10-1: Mar . 30-31; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
  browsers work together to enable users to browse information                Session 10-2: May 19-20; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
  and run applications on the Web .
• Recognize security hazards that go along with connecting                    Dreamweaver CS4 Essentials
  to the Internet and some of the tactics that can be used
                                                                              This course introduces you to the basic and advanced features
  to minimize those hazards .
                                                                              of the Adobe Dreamweaver Web development application .
• Understand what HTML is, how it is used, and how it
                                                                              You will learn about creating, organizing and managing Web
  came to be .
                                                                              sites using Dreamweaver, and how to create and edit Web pages
• Use a text editor to set up both global and content structures
                                                                              using Dreamweaver . In this course we will cover everything from
  of an HTML document .
                                                                              basic Web pages to advanced dynamic content .
• Create links to locations within a site and out to other sites
  on the Internet .                                                           Prerequisite: Web Design Basics or equivalent knowledge .
• Efficiently format Web page content by using both
                                                                              Course Code: CiGDW                fee: $395              CeUs: 1.2
  non-deprecated HTML tags and Cascading Style Sheets .
• Incorporate graphics into Web pages as embedded images,                     Session 10-1: Mar . 16-17; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
  links and backgrounds .                                                     Session 10-2: June 29-30; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
• Generate unordered, ordered and nested lists in HTML
  documents .                                                                 NEW! Expression Web 2007 Essentials
Course Code: CiGHa                fee: $395               CeUs: 1.2           Microsoft Expression Web is a professional design tool to create
                                                                              modern, standards-based sites that deliver superior quality on the
Session 10-1: Jan . 26-27; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
                                                                              Web . Microsoft FrontPage is being replaced by Expression Web,
Session 10-2: Apr . 6-15; Tue . & Thu .; 6-9 P .M . (4 mtgs .)                a professional Web authoring tool with features that help you
Session 10-3: June 8-9; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)       design, develop, and maintain exceptional standards-based Web
                                                                              sites . Expression Web’s interface is similar to FrontPage, making
Mastering Web Design/Advanced Web Authoring                                   it easier for FrontPage users to transition to Expression Web, but
This course provides you with the tools to create your own                    Expression Web comes with many new, different tools—and the
HTML documents . Learn how to create Web sites with a variety                 ability to customize the interface layout—to help Web designers
of HTML elements and attributes and create well-formed code                   and developers work more efficiently . In this course you will get
that complies with the XHTML standard . You will learn how                    familiar with the basic principles of Web development and the
to use Cascading Style Sheets (CSS) to develop and design Web                 Expression Web environment and create a fluid designed Web
sites . Learn how to use all the features of the CSS-1 specification          site and add dynamic features to make it engaging to the users .
and a few features of CSS-2 . Explore browser workarounds and
                                                                              Prerequisite: Web Design Basics or equivalent knowledge .
sound development principles along the way . Upon completion
of this course, you will be able to identify style sheets of                  Course Code: CiGeW                fee: $395              CeUs: 1.2
various types, customize styles, apply positioning properties,                Session 10-1: Apr . 7-8; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
control background appearance, and create styles that
break down gracefully .                                                       Flash CS4 Essentials
Prerequisite: Web Design Basics or equivalent knowledge .                     Adobe Flash is used for producing animated and interactive Web
                                                                              sites . In this course, you will gain experience with Flash
Course Code: CiGHm                fee: $395               CeUs: 1.2           tools and methods for working in Flash . You will build on this
Session 10-1: Feb . 24-25; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)    knowledge by using Flash to create animations that you can
Session 10-2: May 3-12; Mon . & Wed .; 6-9 P .M . (4 mtgs .)                  publish on the Web or as stand-alone files . In this course, you
Session 10-3: July 7-8; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)       will use Flash to create dynamic applications that range from
                                                                              e-commerce shopping carts to online forms .
                                                                              Course Code: CiGfL                fee: $395              CeUs: 1.2
                                                                              Session 10-1: Apr . 20-21; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
                                                                              Session 10-2: July 28-29; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)


                                                                                                      LSU CONTINUING EDUCATION         •   SPRING 2010     35
             To register or for information call 225-578-2500




Photoshop CS4 Essentials                                                     Course Code: CGiLL               fee: $395              CeUs: 1.2
Learn to modify and combine scanned photographs to create
                                                                             Session 10-1: Feb . 1 & 3; Mon . & Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
realistic composite images using Adobe Photoshop . Learn to
                                                                             Session 10-2: May 17-18; Mon .-Tue .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
use several tools for selecting parts of images and to move,
duplicate and resize images . Learn to use layers and to apply
layer effects and filters to create special effects, including
lighting and texture effects . Additionally, you will use painting
tools and blending modes to create shading effects . You will                             NEW! Graphic Design
further your understanding of isolating image areas by creating                           Certificate Program
and saving masks with specialized tools, commands, modes and
layer elements . You will also learn to create and apply creative
                                                                                  LSU’s Graphic Design Certificate Program is designed to
elements such as gradients, patterns and color overlays, and to
                                                                                  help individuals develop and validate their skills in the
save them along with effects in easy-to-apply layer styles . Upon
                                                                                  Graphic Design industry . The program covers the purposes
completion of the course you will have a firm grasp on Photoshop
                                                                                  and methods essential to graphic design to prepare
concepts that are applicable to almost every facet of using the
                                                                                  participants in the design process from conception to print
application, including Web design, preparing photographic
                                                                                  using the latest design methodologies and software tools
images for printing and illustration .
                                                                                  effectively . Participants complete four core courses and
Course Code: CiGPS                fee: $395               CeUs: 1.2               choose one elective to complete the certificate program .
Session 10-1: Feb . 9-10; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
                                                                                  to earn a Graphic Design Certificate, participants must
Session 10-2: Mar . 9-18; Tue . & Thu .; 6-9 P .M . (4 mtgs .)
                                                                                  complete the following five (5) courses.
Session 10-3: May 4-5; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
                                                                                      Illustrator Essentials (Page 36)
Session 10-4: July 20-21; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
                                                                                      Graphic Design Basics
                                                                                      Photoshop Essentials (Page 36)
NEW! Photoshop CS4: Web Production
                                                                                      InDesign Essentials (Page 36)
In this one-day course, you will use Adobe Photoshop to create and
                                                                                      Choose one elective from list:
optimize images for the Web . You will learn to stage Web page
                                                                                      Flash Essentials (Page 35)
components, arrange them aesthetically, and add interactivity .
Finally, you will export the Web page consisting of interactive                       Web Design Basics/Introduction to HTML (Page 35)
images so that you can view and test their functionality in
                                                                                  Graphic Design Basics
Internet browsers .
                                                                                  This course offers an introduction to the purposes and
Prerequisite: Photoshop CS3 Essentials or equivalent knowledge .                  methods of graphic design . You will gain a fundamental
                                                                                  understanding of the elements and principles of visual
Course Code: CiGPP                fee: $225               CeUs: 0.6               communication . You will learn the basics of communicating
                                                                                  with type and image, color theory, studio practices and
Session 10-1: Apr . 15; Thu .; 8:30 A .M .-3:30 P .M . (1 mtg .)
                                                                                  print production . The knowledge gained in this course
                                                                                  will enhance your abilities to produce designed materials
NEW! InDesign CS4 Essentials                                                      such as logos, advertisements, brochures, posters and
This course will familiarize you with print layout and design tools               newsletters .
and features available to you in Adobe InDesign . You will learn to
create eye-catching printed documents . You will set up documents,                • Learn the purposes and methods of graphic design.
work with text and type styles, add color, work with tables, use                  • Understand the basic elements and principles of visual
transparency and other effects, and bring in graphics to your                       communication .
InDesign projects . You will use the advanced features in InDesign to             • Explore and solve visual problems.
create documents that are attractive and have the highest degree                  • Understand relationships between form and content
of perfection .                                                                     and expand on concept and meaning .
Course Code: CGPin                fee: $395               CeUs: 1.2               • Build knowledge of the design process.

Session 10-1: Mar . 23-24; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)        Prerequisite: Illustrator Essentials or equivalent knowledge .
Session 10-2: June 29-30; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
                                                                                  Course Code: CiGDa                fee: $395             CeUs: 1.2
NEW! Illustrator CS4 Essentials                                                   Session 10-1: Mar . 8 & 10; Mon . & Wed .; 8:30 A .M .-3:30 P .M .
                                                                                  (2 mtgs .)
Adobe Illustrator is a sophisticated graphics application that helps
you to create complex and attractive designs with type effects . You              Session 10-2: June 2-3; Wed .-Thu .; 8:30 A .M .-3:30 P .M .
                                                                                  (2 mtgs .)
will create logos, advertisements, and other illustrations with ease
using this software In this course, you will learn to use Illustrator by
                                                                                         For more information on the Graphic
drawing and manipulating simple shapes to create logos . You will
                                                                                         Design Certificate Program, contact
also combine text and graphics to create advertisements . You will
                                                                                         Melissa Stafford at 225-578-1263 or
learn to create complex illustrations, print documents without any
                                                                                         mstafford@outreach.lsu.edu.
errors or color mismatches and prepare illustrations for the Web .
Create logos using simple shapes and custom paths .


36    LSU CONTINUING EDUCATION          •   SPRING 2010
                                                                   Register online at www.outreach.lsu.edu




Programming

           .NET Programming
           Certificate Program

    The Microsoft Windows operating system is the most used
    software in the world . For years, different development
    communities have used varying technologies to tap into
    the power of the Windows operating system . With the
    creation of  .NET, Microsoft standardized the way Windows
    machines are programmed, using the  .NET Framework .
    In the programming track, you will learn one of the
    most popular programming languages in the world,
    Visual Basic  .NET . Using this language, you will learn
    the fundamentals of programming, how to create
    Windows applications, and add data access code to
    your applications . After completing this track, you will
    understand how to program the most popular operating
    system using the most popular language as your tool .

    to earn a .net Programming Certificate, participants must
    complete the following four (4) courses:
                                                                     Course Code: CPviP             fee: $450          CeUs: 1.2
       Introduction to Programming using
       Visual Basic .NET                                             Session 10-1: Jan . 20-21; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
       Object-Oriented Programming using                             Session 10-2: Mar . 1-10; Mon . & Wed .; 6-9 P .M . (4 mtgs .)
       Visual Studio .NET                                            Session 10-3: May 4-5; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
       Programming Data Access with ADO.NET                          Session 10-4: July 21-22; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
       using Visual Basic .NET
       Advanced Visual Basic .NET Topics                             Object-Oriented Programming using
                                                                     Visual Studio .NET
    Courses are open to all participants, not just those
                                                                     This course introduces you to general principles underlying the
    pursuing a certificate program . These non-degree
                                                                     practice of object-oriented programming . The concepts and
    programs consist of non-credit courses .
                                                                     principles in this course are presented in a generic manner,
                                                                     and as such are intended to prepare you for programming in
         For more information on the .NET
                                                                     virtually any object-oriented programming language . In this
         Programming Certificate Program,
                                                                     course, you learn how to work with the IDE Windows in Visual
         contact Melissa Stafford at 225-578-1263
                                                                     Studio  .NET to create the different  .NET project types . You will
         or mstafford@outreach.lsu.edu.
                                                                     learn general programming concepts that provide a basis for
                                                                     object-oriented programming in many different languages .

Introduction to Programming using                                    Prerequisite: Introduction to Programming using Visual Basic
Visual Basic .NET                                                     .NET or equivalent knowledge .

Visual Basic  .NET, the newest generation of Visual Basic, is        Course Code: CPvoP                fee: $595              CeUs: 1.8
designed to be the easiest and most productive tool for creating     Session 10-1: Feb . 22-24; Mon .-Wed; 8:30 A .M .-3:30 P .M . (3 mtgs .)
 .NET applications, including Windows applications, Web Services
                                                                     Session 10-2: May 12-14; Wed .-Fri; 8:30 A .M .-3:30 P .M . (3 mtgs .)
and Web applications . While providing the traditional ease-of-
use of Visual Basic development, Visual Basic  .NET also allows      Data Collaboration with XML
optional use of new language features . Inheritance, method
overloading, structured exception handling, and free threading       XML has become the industry standard mechanism for data
all make Visual Basic a powerful object-oriented programming         collaboration between different applications, systems and
language . In this course, you will learn the fundamentals of        platforms . This course is a gentle introduction to XML . It is
programming by using Visual Basic  .NET to create user interface     designed for both technical and non-technical participants .
applications . You will, through hands-on training, quickly gain     All of the central XML technologies are covered, including
the core programming skills required to develop functionally
sound Visual Basic  .NET applications .                                                                  444 Continued on next page




                                                                                             LSU CONTINUING EDUCATION        •   SPRING 2010      37
             To register or for information call 225-578-2500




444 Continued from previous page                                             Prerequisites: Web Design Basics; Mastering Web Design;
                                                                             or equivalent knowledge .
XSLT, XML DOM, XML Linking, DTD Design, and XML Schema .                     Course Code: CPaSa              fee: $395          CeUs: 1.2
You will learn all the basic components of the XML Schemas
                                                                             Session 10-1: Mar . 30-31; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
recommendation, including its elements, attributes, data types
                                                                             Session 10-2: May 19-20; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
and facets . You will also learn techniques for XML document
and data modeling, an essential aspect of schema design .
                                                                             Introduction to Internet Programming using
In addition to XML-specific technologies, other Web-centric
                                                                             ASP.NET and Visual Basic .NET
technologies are also discussed .
                                                                             Active Server Pages .NET (ASP .NET) is Microsoft’s newest Web
Prerequisite: Web Design Basics or equivalent knowledge .                    development model . In this course you will learn the basics of
Course Code: CPXmL                fee: $450              CeUs: 1.2           how ASP .NET works and how to put together the pieces of an
                                                                             ASP .NET application . Through hands-on exercises you will work
Session 10-1: Apr . 21-22; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
                                                                             with the common language runtime, Web Forms, XML Web
                                                                             services, and the Microsoft  .NET Framework .
Programming Data Access with
ADO.NET using Visual Basic .NET                                              Prerequisite: Introduction to Programming using Visual Basic
ADO .NET is the data-access technology included with the                      .NET; or equivalent knowledge .
 .NET Framework . Regardless of the database platform chosen,                Course Code: CPaSB                 fee: $595              CeUs: 1.8
ADO .NET will provide the tools necessary to bring required data
                                                                             Session 10-1: Mar . 22-24; Mon .-Wed .; 8:30 A .M .-3:30 P .M . (3 mtgs .)
into your applications . This course will teach you how to build
                                                                             Session 10-2: June 21-23; Mon .-Wed .; 8:30 A .M .-3:30 P .M . (3 mtgs .)
data-oriented applications and Web services with Microsoft
ADO .NET, Microsoft SQL Server 2000, and the Microsoft  .NET
                                                                             Advanced Internet Programming using
Framework . It is designed for the professional platform developer
                                                                             Visual Basic .NET and XML Web Services
who is responsible for designing and building data-oriented,
distributed applications for his or her organization .                       In this course you will dive deeper into Web forms, managing user
                                                                             state and securing a Web application . This course will also give
Prerequisite: Introduction to Programming using Visual Basic                 you hands-on experience in creating and consuming XML Web
 .NET or equivalent knowledge .                                              Services from within an ASP .NET environment . Several sample
Course Code: CPvDa             fee: $595          CeUs: 1.8                  applications and labs will be used to teach practical solutions to
                                                                             common Web programming issues .
Session 10-1: Apr . 26-28; Mon .-Wed .; 8:30 A .M .-3:30 P .M . (3 mtgs .)
                                                                             Prerequisite: Introduction to Internet Programming using ASP .
Advanced Visual Basic .NET Topics                                            NET and Visual Basic  .NET or equivalent knowledge .
This course builds upon the foundation of Introduction to                    Course Code: CPaSC                 fee: $495              CeUs: 1.2
Programming using Visual Basic  .NET and Object-Oriented
                                                                             Session 10-1: May 17-18; Mon .-Tue .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
Programming using Visual Studio  .NET . Advanced topics
                                                                             Session 10-2: July 14-15; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
including XML interaction, versioning, deployment, assemblies,
and memory management are discussed and practiced with
                                                                             NEW! Java Programming
lab exercises . In addition, advanced object-oriented principles
including events, delegates, types and interfaces are explained              The Java Programming Language course provides you with the
using hands-on coding examples .                                             information to create Java based programs including features
                                                                             such as classes, graphical user interfaces, exceptions, flow control,
Prerequisites: Introduction to Programming using Visual Basic                interfaces, Java libraries and multi-threading . You will build
 .NET; Object-Oriented Programming using Visual Basic  .NET; or              applications using the Java Platform Standard Edition 6 and the
equivalent knowledge .
                                                                             Java Development Kit 6 . Exercises will enforce concepts presented
Course Code: CPvat                fee: $595              CeUs: 1.8           to allow you to develop proper object oriented Java programs .
Session 10-1: Mar . 15-17; Mon .-Wed .; 8:30 A .M .-3:30 P .M . (3 mtgs .)   Prerequisite: To succeed fully in this course, participants should
Session 10-2: May 24-26; Mon .-Wed .; 8:30 A .M .-3:30 P .M . (3 mtgs .)     have fundamental knowledge of how to create programs in any
                                                                             language .
Enhancing Web Design with Active Server Pages
                                                                             Course Code: CPJPa                 fee: $1,195            CeUs: 3.0
This course introduces you to the powerful capabilities of Active
                                                                             Session 10-1: Mar . 1-5; Mon .-Fri .; 8:30 A .M .-3:30 P .M . (5 mtgs .)
Server Pages (ASP) . ASP allows Web designers to incorporate live
                                                                             Session 10-2: May 24-28; Mon .-Fri .; 8:30 A .M .-3:30 P .M . (5 mtgs .)
database content into Web pages, process form information and
store it, and create search engines, chat rooms, and shopping
carts . For the Web designer with knowledge of HTML, CSS, and
ASP, no Web project is beyond reach .




38    LSU CONTINUING EDUCATION         •   SPRING 2010
                                                              Register online at www.outreach.lsu.edu




Database Development


             Database Development
             Certificate Program

  Most professional requirements for application
  development center on the need to organize, store,
  and retrieve data . Understanding how databases
  themselves are designed, built, and maintained is crucial
  to software developers . Being able to access and update
  data programmatically is the difference between
  hobbyist and professional applications .
                                                                Access 2007: Introduction to Relational
  After completing this track, you will be able to design
                                                                Database Design
  and build a database on either the Microsoft Access or
  Microsoft SQL Server platform . You will also learn how       You will learn the basic skills necessary to begin using Microsoft
  to write Visual Basic  .NET code, focusing on using code      Office Access and to design and create databases, tables, queries,
  to interact with databases .                                  forms, and reports . Additionally, you will learn the general
                                                                principles involved in designing a database that complies with the
  To earn a Database Development Certificate,                   relational database model .
  participants must complete the following courses:
                                                                • Examine the basic database concepts and explore the Office
  • Access 2007: Introduction to Relational Database              Access environment .
    Design (Page 39)                                            • Design a simple database.
  • Access 2007: Database Application Development               • Build a new database with related tables.
    (Page 39)                                                   • Manage the data in a table.

  • Access 2007: Advanced Topics or                             • Query a database using different methods.
    Structured Query Language (SQL) (Page 40)                   • Design forms.
                                                                • Generate reports.
  • Introduction to Programming using Visual Basic .NET
    (Page 37)                                                   Prerequisite: Participants should be familiar with using personal
                                                                computers and have used a mouse and keyboard . You should
  • Programming Data Access with ADO.NET using
                                                                be comfortable in the Windows environment and be able to use
    Visual Basic  .NET (Page 38)                                Windows to manage information on your computer . Specifically,
                                                                you should be able to launch and close programs; navigate to
  Please note:
                                                                information stored on the computer; and manage files
  • Course #2779 Implementing a Microsoft SQL Server            and folders .
    2005 Database,
                                                                Course Code: CDmaa                 fee: $395               CeUs: 1.2
  or
                                                                Session   10-1: Jan . 25-26; Mon .-Tue .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
  • Course #6232 Implementing a Microsoft SQL Server            Session   10-2: Mar . 2-3; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
    2008 Database,                                              Session   10-3: Apr . 27-May 6; Tue . & Thu .; 6-9 P .M . (4 mtgs .)
  may be substituted for the Microsoft Access 2007/SQL          Session   10-4: July 26-27; Mon .-Tue .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
  course requirements listed above .
                                                                Access 2007: Database Application Development
  Courses are open to all participants, not just those          Learn how to enhance your database designs by using the
  pursuing a certificate program . These non-degree
                                                                principles of normalization and table relationships . Take the
  programs consist of non-credit courses .
                                                                guesswork out of creating databases by using data-normalization
                                                                techniques . Take advantage of relational database efficiency
       For more information on the Database
                                                                to maintain data . Save time by controlling data entry and
       Development Certificate Program,
                                                                automating tasks . You will also benefit by becoming familiar
       contact Melissa Stafford at 225-578-1263
                                                                with Access features that will enable you to customize forms
       or mstafford@outreach.lsu.edu.
                                                                and reports .
                                                                Course Code: CDmaB                 fee: $495               CeUs: 1.2
                                                                Session 10-1: Apr . 13-14; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
                                                                Session 10-2: June 7-8; Mon .-Tue .; 8:30 A .M .-3:30 P .M . (2 mtgs .)




                                                                                        LSU CONTINUING EDUCATION          •   SPRING 2010      39
             To register or for information call 225-578-2500




Structured Query Language (SQL)                                              NEW! #6232 Implementing a Microsoft SQL
You will learn what SQL is and how it can help you query                     Server 2008 Database
a database to answer business questions . You will also learn                This course provides you with the knowledge and skills to
advanced queries and how to add, update and delete data,                     implement a Microsoft SQL Server 2008 database . The course
tables, views and indexes .                                                  focuses on teaching individuals how to use SQL Server 2008
                                                                             product features and tools related to implementing a database
Prerequisites: Access 2007: Introduction to Relational Database              such as creating databases and database files; creating data types
Design; Access 2007: Database Application Development; or
                                                                             and tables; implementing data integrity by using constraints and
equivalent knowledge .
                                                                             triggers; implementing views, stored procedures and functions
Course Code: CDSQL                 fee: $495              CeUs: 1.2          and managing transactions and locks .
Session 10-1: Apr . 7-8; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)     Course Code: Cm6432                fee: $1,995            CeUs: 3.5
                                                                             Session 10-1: Apr . 26-30; Mon .-Fri .; 8:30 A .M .-4:30 P .M . (5 mtgs .)
Access 2007: Advanced Topics
In previous levels, you were introduced to the various features              Introduction to Crystal Reports
of Access 2007 that dealt with local database management .
                                                                             Crystal Reports is the primary recommended course you should
However, effective database management calls for mastering
                                                                             take if your job responsibilities require you to obtain output
the advanced administrative and collaborative features of
                                                                             from databases . This course is designed for the novice Crystal
Access . In this course, you will exchange data with other
                                                                             Reports user who needs to quickly become proficient in creating
applications, automate business processes by using VBA
                                                                             and modifying reports . In this course, you will build basic list
code, and secure and share databases .
                                                                             and group reports that work with almost any database . Some
Prerequisites: Access 2007: Introduction to Relational Database              of the topics include planning a report, creating a basic report,
Design; Access 2007: Database Application Development;                       using the Report Explorer, record selection, sorting, grouping and
Structured Query Language (SQL); or equivalent knowledge .                   summarizing, charting, basic formulas, and exporting .
Course Code: CDmaC                 fee: $495              CeUs: 1.2          Course Code: CDCra                 fee: $795              CeUs: 1.2

Session 10-1: May 24-25; Mon .-Tue .; 8:30 A .M .-3:30 P .M . (2 mtgs .)     Session 10-1: Feb . 17-18; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
                                                                             Session 10-2: June 21-22; Mon .-Tue .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
#2779 Implementing a Microsoft SQL Server
2005 Database
This course provides you with the product knowledge and
skills needed to implement a Microsoft SQL Server 2005
database . The course focuses on teaching individuals how to
use SQL Server 2005 product features and tools related to
implementing a database .
Course Code: Cm2779                fee: $1,995            CeUs: 3.5
Session 10-1: Feb . 22-26; Mon .-Fri .; 8:30 A .M .-4:30 P .M . (5 mtgs .)      CompTIA Certifications
                                                                                Computing Technology Industry Association (CompTIA)
                                                                                certification programs are the recognized industry
                                                                                standards for foundation-level information technology
                                                                                (IT) skills . CompTIA vendor-neutral certification programs
                                                                                are known throughout the technology community as
                                                                                one of the best ways to break into the information
                                                                                technology field and build a solid career . Many companies
                                                                                preferentially hire people with certifications .
                                                                                Already certified? Acquiring additional CompTIA
                                                                                certifications will add to your current credentials and pave
                                                                                the way to more lucrative and challenging positions . Top
                                                                                technology companies like Cisco, Hewlett Packard, IBM,
                                                                                Intel, Microsoft, and Novell use CompTIA certifications as
                                                                                electives or equivalents to their own certification tracks .


                                                                                        For more information on theCompTIA
                                                                                        A+, Network+ or Security + Certifications,
                                                                                        contact Kristy Anthony at 225-578-3313
                                                                                        or kanthony@outreach.lsu.edu.




40    LSU CONTINUING EDUCATION         •   SPRING 2010
                                                                         Register online at www.outreach.lsu.edu




                                                                           A+ Practical Application
                                                                           This “hands-on” course is the essential foundation for
                                                                           newcomers to PC support . You will learn how to support PC
                                                                           hardware and develop skills required to install, configure,
                                                                           upgrade, and maintain PC workstations, the Windows Operating
                                                                           System and SOHO networks . You will gain knowledge in
                                                                           utilizing troubleshooting techniques and tools to effectively and
                                                                           efficiently resolve PC, OS, and network connectivity issues and
                                                                           implement security practices . This course prepares you for the
                                                                           CompTIA A+ Certification Practical Application exam (220-702) .
                                                                           Course Code: CtaPP                    fee: $1,195          CeUs: 3.1
                                                                           Session 10-1: Mar . 8-12; Mon .-Thu .; 8:30 A .M .-4:30 P .M .; Fri .;
                                                                           8:30 A .M .-11:30 A .M . (5 mtgs .)
                                                                           Session 10-2: June 21-25; Mon .-Thu .; 8:30 A .M .-4:30 P .M .; Fri .;
                                                                           8:30 A .M .-11:30 A .M . (5 mtgs .)


                                                                           Network+ Certification
                                                                           Network+
                                                                           Network+ is a CompTIA, vendor-neutral certification that
                                                                           indicates technical competency in networking administration
                                                                           and support . Professionals holding the Network+ certification
A+ Certification                                                           demonstrate critical knowledge of media and topologies,
A+ Certification is a CompTIA-sponsored testing program                    protocols and standards, network implementation and network
that is backed by major computer hardware and software                     support . The certification is aimed at individuals with nine
vendors, distributors, resellers and publications . A+ certification       months field experience in network administration and support .
signifies that the certified individual possesses the knowledge and        This exam covers a wide range of vendor and product-neutral
skills essential for a successful entry-level (6 months experience)        networking technologies that can also serve as a prerequisite for
computer service technician, as defined by experts from                    vendor-specific IT certifications .
companies across the industry . Earning CompTIA A+ certification
proves that a candidate has a broad base of knowledge and                  Prerequisite: A+ Certification or equivalent knowledge .
competency in core hardware and operating system technologies              Course Code: CtnP1                    fee: $1,495          CeUs: 3.1
including installation, configuration, diagnosing, preventive
                                                                           Session 10-1: Apr . 19-23; Mon .-Thu .; 8:30 A .M .-4:30 P .M .; Fri .;
maintenance, and basic networking . Two courses provide
                                                                           8:30 A .M .-11:30 A .M . (5 mtgs .)
participants with the core hardware and operating systems
concepts and skills that all computer service technicians should be
able to demonstrate on the job .                                           Security+ Certification
                                                                           Security+
A+ Essentials
                                                                           CompTIA Security+ validates knowledge of communication
This course provides the necessary competencies of an entry-
                                                                           security, infrastructure security, cryptography, operational
level IT professional . You will learn the fundamentals of
                                                                           security, and general security concepts . After taking this course,
computer technology, networking and security, as well as the
                                                                           participants will understand the field of network security and
communication skills and professionalism now required of all
                                                                           how it relates to other areas of information technology .
entry-level IT professionals . It provides you with the necessary
training to ensure proficiency in PC installation and skills and           Prerequisites: A+ and Network+ certifications, or equivalent
knowledge necessary to install, upgrade, repair, configure,                knowledge, and six to nine months experience in networking,
troubleshoot, and perform preventive maintenance on personal               including experience configuring and managing TCP/IP .
computer hardware and operating systems . You will learn                   Course Code: CtYP1                    fee: $1,495          CeU 3.1
the principles of supporting desktop and portable computers
                                                                           Session 10-1: May 24-28; Mon .-Thu .; 8:30 A .M .-4:30 P .M .; Fri .;
and operating systems plus network and print devices and
                                                                           8:30 A .M .-11:30 A .M . (5 mtgs .)
applications . This course prepares you for the CompTIA A+
Certification Essentials exam (220-701) .                                        For schedule information, contact
Course Code: CtaPC                    fee: $1,195          CeUs: 3.1             Kristy Anthony at 225-578-3313
                                                                                 or kanthony@outreach.lsu.edu.
Session 10-1: Feb . 8-12; Mon .-Thu .; 8:30 A .M .-4:30 P .M .; Fri .;
8:30 A .M .-11:30 A .M . (5 mtgs .)
Session 10-2: May 10-14; Mon .-Thu .; 8:30 A .M .-4:30 P .M .; Fri .;
8:30 A .M .-11:30 A .M . (5 mtgs .)



                                                                                                   LSU CONTINUING EDUCATION          •   SPRING 2010   41
             To register or for information call 225-578-2500




           Desktop Support Specialist
                                                                  Geographic Information
           Certificate Program                                    Systems (GIS)
                                                                  LSU Continuing education is proud to partner with
     LSU Continuing Education’s Desktop Support Specialist        teachmeGiS, an eSri authorized Partner education Center
     Certificate Program prepares you to provide desktop and
     network support to customers in a corporate setting . The
     program is an intensive, hands-on lecture and lab training
     experience that helps you develop a base set of skills and
     knowledge about the effective operation and support of
     personal computers .

     Support specialists analyze, diagnose, troubleshoot, and
                                                                  GIS: Modeling and Mapping the
     resolve software and hardware problems on stand-alone        World Around You
     or networked PCs . The variety of work assignments
                                                                  With the vast information sources available today, GIS is a key
     makes this a challenging and rewarding career .              tool in determining what it all means . People access GIS to:
     Develop the essential skills for the job:                    • Measure change.
     • Install multiple operating systems.                        • Perform modeling.
                                                                  • Transact geographic accounting.
     • Perform preventive maintenance and disaster recovery.
                                                                  • Do spatial analysis.
     • Troubleshoot Web enabled computers.                        • Obtain decision support.
     • Assemble and disassemble computers.                        GIS solutions are emerging as an integral component in nearly
     • Use troubleshooting techniques to resolve resource         every type of business and government service . GIS networks
       conflicts .                                                will support a number of “crosscutting” business drivers
                                                                  including homeland security, environmental security, health
     • Develop the skills required to handle difficult            care, land use, social services, and emergency management .
       customer situations .
                                                                        For more information, contact Del Johnson at
     • Search knowledge databases to resolve technical                  225-578-0287 or djohnson@outreach.lsu.edu.
       problems .

     to earn a Desktop Support Specialist Certificate,            ArcGIS Desktop I: Getting Started with
     participants must complete the following three (3)           ArcGIS (9.3)
     courses:                                                     This course provides the foundation for understanding what
                                                                  GIS is, what it can do, and how others are using it . You will
       A+ Essentials (Page 41)
                                                                  learn the basic functions of a GIS, why a GIS database is
       A+ Practical Application (Page 41)                         powerful, and what coordinate systems and map projections
                                                                  are and why they are important . In course exercises, you
       Course #5115 (Page 50) and #5116 (Page 50)
                                                                  will work with ArcMap to visualize geographic data, create
     The courses cover key concepts and skills and they also      maps, query a GIS database, perform spatial analysis using
                                                                  common analysis tools, and solve geographic problems using
     assist those preparing to seek CompTIA or Microsoft
                                                                  a systematic approach . This course teaches the skills and
     certifications (Please Note: Certification is optional) .
                                                                  knowledge needed to take other ArcGIS Desktop courses .
     Courses are open to all participants, not just those
                                                                  Prerequisite: You should have basic experience using
     pursuing a certificate program . These non-degree
                                                                  a Microsoft Windows operating system .
     programs consist of non-credit courses .
                                                                  instructor: Leslie Morgan, Ph .D ., is an ESRI Authorized
           For more information on the Desktop                    Instructor and a GIS consultant and trainer . Leslie began
           Support Specialist Certificate Program,                working with GIS while employed as a mathematician
           contact Kristy Anthony at 225-578-3313                 for the Naval Research Laboratory at Stennis Space
                                                                  Center in the Marine Geosciences Division (2000-2001) .
           or kanthony@outreach.lsu.edu.
                                                                                            444 Continued on next page




42     LSU CONTINUING EDUCATION     •   SPRING 2010
                                                                             Register online at www.outreach.lsu.edu




Geographic Information Systems (GIS)                                                                            (Continued)



444 Continued from previous page                                                Prerequisite: ArcGIS Desktop I or equivalent knowledge .
                                                                                instructor: Leslie Morgan, ESRI Authorized Instructor
While completing her Ph .D ., Leslie taught undergraduate
statistics as well as two graduate school GIS courses at                        Course Code: CCaGB               fee: $1,195             CeUs: 2.1
Tulane University . She has practical experience with GIS                       Session 10-1: Apr . 12-14; Mon .-Wed .; 8:30 A .M .-4:30 P .M .
analysis, ArcObjects programming, database management,
                                                                                (3 mtgs .)
and geocoding . Leslie is also competent with SAS, Matlab,
WinBUGS, and R . She became an ESRI authorized instructor
in 2003 .
                                                                                ArcGIS Desktop III: Workflows and
                                                                                Analysis (9.3)
Course Code: CCaGa                fee: $795              CeUs: 1.4              Understanding how and when to apply ArcGIS tools and
Session 10-1: Feb . 22-23; Mon .-Tue .; 8:30 A .M .-4:30 P .M . (2 mtgs .)      functions is the key to creating an efficient GIS workflow .
Session 10-2: June 14-15; Mon .-Tue .; 8:30 A .M .-4:30 P .M . (2 mtgs .)       Building on the skills and knowledge taught in ArcGIS
                                                                                Desktop II: Tools and Functionality, this course shows how
ArcGIS Desktop II: Tools and                                                    to apply ArcGIS tools in a workflow context with a focus on
Functionality (9.3)                                                             working with data stored in a geodatabase and performing
                                                                                geoprocessing and analysis . In the course exercises, you
ArcGIS Desktop software is an integrated system that includes
                                                                                organize and edit data stored in a geodatabase, prepare
all the tools needed to get the most out of a GIS . This course
                                                                                data for analysis, create and edit geoprocessing models
teaches the range of functionality available in the software
                                                                                using ModelBuilder, and work through a challenging
and the essential tools for visualizing, creating, managing,
                                                                                analysis project .
and analyzing geographic data . The hands-on course exercises
emphasize practice with ArcMap and ArcCatalog (the primary                      Prerequisite: ArcGIS Desktop II or equivalent knowledge .
applications included with ArcGIS Desktop software) to
                                                                                instructor: Leslie Morgan, ESRI Authorized Instructor
perform common GIS tasks and workflows . The tools for
creating and managing geographic data, displaying data on                       Course Code: CCaGC               fee: $795               CeUs: 1.4
maps in different ways, and combining and analyzing data to                     Session 10-1: May 10-11; Mon .-Tue .; 8:30 A .M .-4:30 P .M .
discover patterns and relationships are highlighted, and you                    (2 mtgs .)
learn how ArcGIS Desktop provides a complete GIS
software solution .




                                                                                                    LSU CONTINUING EDUCATION        •   SPRING 2010   43
           To register or for information call 225-578-2500




Industry Certifications
     visit our Web site for the most up-to-date information including program dates and more detailed
     course descriptions at www.outreach.lsu.edu




                NEW! VMWare Certification

      VMware® vSphere 4.0 Ultimate Bootcamp®                          • How to use the Command Line Interface for supporting
                                                                        ESX & ESXi Servers - ESX commands .
      The VMware® vSphere 4 .0 Ultimate Bootcamp® is taught
      by top virtualization experts, with hands-on labs designed      • Configure and optimize storage – FE, iSCSI, NFS,
                                                                        Multipathing and Thin Provisioning
      to expose you to advanced virtualization concepts and
      VMware’s® vSphere 4 .0 product suite . This comprehensive       Work on vmware HCL Hardware & Perform real
      class prepares you to become a professional virtualization      World Labs
      expert with the certification Certified Virtualization
                                                                      Each participant is assigned their own dedicated Dell
      Expert® (CVE®) to attest to your knowledge of the
                                                                      Poweredge server with 24 hour access during the Bootcamp
      material and technology .
                                                                      week . You will perform all labs on hardware you find
      Ultimate Bootcamps give you in-depth skills training            in real data centers and not PC’s like you find in other
      through hands-on experience with state-of-the-art               VMware Training courses .
      equipment . The focus of the CVE training is to instill the
                                                                      The Ultimate Bootcamp has over 50 labs, the most of any
      knowledge required for you to do your job efficiently and
                                                                      training program available, leading to 65% of the class
      effectively first . To accomplish this, the Bootcamp provides
                                                                      time spent learning by hands-on labs .
      a comprehensive, A-Z training experience, starting from
      the installation of the licensed product to real world          Qualified instructors make a Difference
      troubleshooting scenarios . The course’s focus is not limited
                                                                      The Ultimate Bootcamp instructors are not just instructors .
      only to learning and harnessing the power of VMware,
                                                                      They are also consultants who have performed small,
      but the entire concept of virtualization and other 3rd
                                                                      medium, and large consolidation projects, and who have
      party tools and technologies that will enhance VMware
                                                                      real world experience using the virtualization technology
      capabilities and increase your virtualization expertise .
                                                                      and techniques that they teach .
      Upon completion of the Ultimate Bootcamp, you will learn:
                                                                      Quality “resourceware” and follow-on Continuing
      • About all of the new and exciting features of VMware          education
        vSphere 4 .0 .
                                                                      With more than 750 pages and a 250 page lab book, this
      • Foundational terms and concepts concerning
                                                                      Ultimate Bootcamp courseware is intuitively designed
        virtualization .
                                                                      to help you easily move through the chapters regardless
      • How to install, configure, and support ESX server 4 and       of your level of experience and will serve as a reference
        vCenter 4 .
                                                                      source even after the class .
      • How to configure Virtual Machines, templates, and clones.
      • How to configure Virtual Networking including vNetwork        Who Should attend?
        Distributed Switches and vShield Zones and how to             System Administrators, Engineers, and Operators
        support VMotion and iSCSI Multipathing .                      responsible for setup, support, and troubleshooting of
      • P2V, V2V, V2P, and P2P methods and techniques.                ESX Server and/or VirtualCenter . The Ultimate Bootcamp
      • Server Consolidation procedures and reasoning.                is intended for IT Professionals with a minimum of 1 year
                                                                      server and infrastructure experience .
      • Tools to support a virtual infrastructure -VMware®,
        PlateSpin®, Vizioncore™, Veeam, and more .                    Prerequisite: 1-3 years System Administration experience
      • Vmotion™, Storage Vmotion, Distrubuted Power                  on Microsoft Windows and/or Linux .
        Mgt (DPM), Update Manager, Power Mgmt, Guided
                                                                      Course Code: CvmWt                 fee: $3,695         CeUs: 5.0
        Consolidation, Fault Tolerance, Clustering –DRS/HA, etc .
      • Best Practices within a Virtual Enterprise.                   Session 10-1: Mar . 15-19; Mon .-Fri .; 8 A .M .-6 P .M . (5 mtgs .)
                                                                      Session 10-2: May 17-21; Mon .-Fri .; 8 A .M .-6 P .M . (5 mtgs .)
      • How to perform backups in the ESX environment - Service
        Console and Virtual Machines – VCB and Data Recovery .




44   LSU CONTINUING EDUCATION     •   SPRING 2010
                                                              Register online at www.outreach.lsu.edu




                                       Microsoft Career Tracks
                                            Certification Available


Microsoft Certified Systems
Administrator (MCSA) on Microsoft
Windows Server 2003
The Microsoft Certified Systems Administrators (MCSA)
credential recognizes IT professionals who implement,
manage and maintain network and system environments
based on the Microsoft Windows Server operating
system . Implementation responsibilities include installing
and configuring parts of the systems . Management
responsibilities include administering and supporting
the systems .                                                      Candidates seeking the MCTS certification are required
Candidates seeking the MCSA certification are required             to pass one exam that focuses on the implementation
to pass three core exams and one elective exam .                   and maintenance of SQL Server 2005 .

Core Courses (three required)                                      Core Courses (two required)

• Course #2272: Implementing and Supporting Microsoft              • Course #2779: Implementing a Microsoft SQL Server
  Windows XP Professional                                            2005 Database

• Course #2273: Managing and Maintaining a Microsoft               • Course #2780: Maintaining a Microsoft SQL Server
  Windows Server 2003 Environment                                    2005 Database

• Course #2277: Implementing, Managing and
                                                                   Microsoft Certified Technology
  Maintaining a Microsoft Windows Server 2003
                                                                   Specialist (MCTS) in Microsoft SQL
  Network Infrastructure: Network Services
                                                                   Server 2005 Business Intelligence
electives (Choose one)                                             Microsoft Certified Technology Specialists in Microsoft
• Course #5047: Introduction to Installing and                     SQL Server 2005 Business Intelligence implement and
  Managing Microsoft Exchange Server 2007                          maintain business intelligence solutions . They have
                                                                   thorough knowledge of the Microsoft SQL Server
• CompTIA A+ AND CompTIA Network+ Microsoft
                                                                   2005 Business Intelligence Development tool suite .
  MCDST Certification (Course #2261; #2262)
                                                                   They have knowledge of database schemas and of
• Course #2779: Implementing a Microsoft SQL Server
                                                                   debugging, monitoring, and troubleshooting Business
  2005 Database AND Course #2780: Maintaining a
                                                                   Intelligence solutions, and they know how to work with
  Microsoft SQL Server 2005 Database
                                                                   Microsoft  .NET Framework . They can write database
                                                                   queries, use SQL Server Analysis Services (SSAS) data
Microsoft Certified Technology
                                                                   mining algorithms, and create and deploy SQL Server
Specialist (MCTS) in Microsoft SQL
                                                                   Reporting Services (SSRS) reports . Additionally, they
Server 2005
                                                                   author and deploy SQL Server Integration Services
Technology Specialists in Microsoft SQL Server 2005
                                                                   (SSIS) packages . Typically, Technology Specialists pursue
(MCTS: SQL Server 2005) implement and maintain
                                                                   careers as database administrators, database developers,
databases using specific instructions and specifications .
                                                                   or business intelligence developers . They may also be
They have thorough knowledge of the product,
                                                                   developers and systems administrators who do not
understand how to use the tools and Transact-SQL
language, and know how to explore the user interface .             work with SQL Server daily but who want to show their
Technology Specialists typically pursue careers as                 breadth of technology experience .
database administrators, database developers, or                   Candidates seeking the MCTS are required to pass
business intelligence developers . They may also be                one exam that focuses on the implementation and
developers and systems administrators who do not                   maintenance of SQL Server 2005 .
work with SQL Server daily but who want to show their
breadth of technology experience .                                                       444 Continued on next page




                                                                                  LSU CONTINUING EDUCATION    •   SPRING 2010   45
          To register or for information call 225-578-2500




                                                                       Core Courses (two required)
          Microsoft Career Tracks
                                                                       • #6231 Maintaining a Microsoft SQL Server 2008
                    Certification Available                              Database
                                                                       • #6232 Implementing a Microsoft SQL Server 2008
     444 Continued from previous page                                    Database

       Core Courses (three required)                                   NEW! Microsoft Certified Technology
       • Course #2791: Implementing and Maintaining                    Specialist (MCTS) in Microsoft SQL
         Microsoft SQL Server 2005 Analysis Services                   Server 2008, Database Development
       • Course #2792: Implementing and Maintaining                    The Microsoft Certified Technology Specialist (MCTS)
         Microsoft SQL Server 2005 Integration Services                in Microsoft SQL Server 2008, Database Development
                                                                       certification track is designed to demonstrate your
       • Course #2793: Implementing and Maintaining
                                                                       custom skill set and in-depth understanding of the
         Microsoft SQL Server 2005 Reporting Services
                                                                       features and functionality of key technology areas in
                                                                       SQL Server 2008 . This certification is designed for IT
       Microsoft Certified Technology                                  professionals who work with SQL Server 2008 and writing
       Specialist (MCTS) in Windows Vista –                            application code against systems that run SQL Server
       Configuration                                                   2008, writing T-SQL or Microsoft  .NET CLR code that runs
       The Microsoft Certified Technology Specialis (MCTS)             inside SQL Server 2008, or developing solutions in SQL
       certifications enable professionals to target specific          Server 2008 .
       technologies and distinguish themselves by demonstrating
                                                                       Candidates seeking the MCTS certification are required
       in-depth knowledge and expertise in their specialized
                                                                       to pass one exam that focuses on the database
       technologies . The MCTS: Windows Vista, Configuration
                                                                       development of SQL Server 2008 .
       certification is designed to validate the knowledge
       and skills necessary to understand the functions and            Core Courses (three required)
       features of Windows Vista and to troubleshoot network-          • #6231 Maintaining a Microsoft SQL Server 2008
       connectivity and applications issues .                            Database
       Candidates seeking the MCTS certification in Windows            • #6232 Implementing a Microsoft SQL Server 2008
       Vista – Configuration are required to pass one exam that          Database
       focuses on Vista configuration .                                • #2778 Writing Queries Using Microsoft SQL Server
                                                                         2008 Transact-SQL
       Core Courses (two required)
       • Course #5115: Installing and Configuring the                  Microsoft Certified Technology
                 Windows Vista Operating System                        Specialist (MCTS) in Windows
       • Course #5116: Configuring Windows Vista Mobile                Server 2008 Network Infrastructure
                 Computing and Applications                            Configuration
                                                                       The Microsoft Certified Technology Specialist (MCTS)
       NEW! Microsoft Certified Technology                             on Windows Server 2008 credential is intended for
       Specialist (MCTS) in Microsoft SQL                              IT professionals who work in the complex computing
       Server 2008, Implementation and                                 environment of medium-sized to large companies .
       Maintenance                                                     The MCTS candidate should have at least one year of
       The Microsoft Certified Technology Specialist (MCTS)            experience implementing and administering a network
       in Microsoft SQL Server 2008, Implementation and                operating system . Consider earning this certification,
       Maintenance certification track is designed to demonstrate      if you work with or plan to work with: IP addressing
       your custom skill set and in-depth understanding of             and services; Names resolution; File and print services;
       the features and functionality of key technology areas          Network access and remote access; or Monitoring
       in SQL Server 2008 . This certification is designed for IT      network services .
       professionals who work with SQL Server 2008 and perform
                                                                       Candidates seeking the MCTS certification in Windows
       database administrator tasks such as installing, configuring,
                                                                       Server 2008 Network Configuration are required to pass
       and maintaining or they work in environments in which
                                                                       one exam that focuses on Windows Server .
       databases are central to their job roles .
       Candidates seeking the MCTS certification are required          Core Courses (one required)
       to pass one exam that focuses on the implementation             • Course #6421: Configuring and Troubleshooting a
       and maintenance of SQL Server 2008 .                              Windows Sever 2008 Network Infrastructure




46   LSU CONTINUING EDUCATION    •   SPRING 2010
                                                              Register online at www.outreach.lsu.edu




NEW! Microsoft Certified Technology                                Microsoft Certified Systems Engineer
Specialists (MCTS) in Windows Server                               (MCSE) on Microsoft Windows
2008 Active Directory Configuration                                Server 2003
The Microsoft Certified Technology Specialist (MCTS) on            The Microsoft Certified Systems Engineer (MCSE)
Windows Server 2008 Active Directory Configuration                 credential is the premier credential for professionals
credential is intended for IT professionals who work in            who can successfully design, plan and implement
the complex computing environment of medium-sized to               a network infrastructure, Active Directory-based
large companies . The MCTS candidate should have at least          infrastructure, and client deployment on the Microsoft
one year of experience implementing and administering              Windows Server 2003 platform . Implementation
a network operating system . Consider earning this                 responsibilities include installing, configuring and
certification, if you work with or plan to work with Active        troubleshooting network systems .
Directory and Directory Services, Active Directory server
                                                                   Candidates seeking the MCSE certification are required
roles, certificate management, and Group Policy .
                                                                   to pass six core exams and one elective exam .
Candidates seeking the MCTS certification in Windows
                                                                   Core Courses (Six required)
Server 2008 Active Directory Configuration are required
to pass one exam that focuses on Windows Server Active             • Course #2272: Implementing and Supporting
Directory .                                                          Microsoft Windows XP Professional
                                                                   • Course #2273: Managing and Maintaining a
Core Courses (two required)                                          Microsoft Windows Server 2003 Environment
• #6425 Configuring and Troubleshooting Windows                    • Course #2277: Implementing, Managing,
  Server 2008 Active Directory Domain Services                       and Maintaining a Microsoft Windows Server 2003
• #6426 Configuring and Troubleshooting Identity and                 Network Infrastructure: Network Services
  Access Solutions with Windows Server 2008 Active
                                                                   • Course #2278: Planning and Maintaining a Microsoft
  Directory
                                                                     Windows Server 2003 Network Infrastructure

NEW! Microsoft Certified IT                                        • Course #2279: Planning, Implementing, and
Professional (MCITP) – Server                                        Maintaining a Microsoft Windows Server 2003 Active
Administrator                                                        Directory Infrastructure

The Microsoft Certified IT Professional (MCITP) credential         • Course #2282: Designing a MS Windows Server 2003
provides the ideal way to demonstrate your ability to                Active Directory and Network Infrastructure
use Windows Server 2008 to excel in a specific, market-
                                                                   electives (Choose one)
relevant job role . This certification validates your
ability to handle day-to-day management of the server              • Course #5047: Introduction to Installing and Managing
operating system, file structure, and directory services;            Microsoft Exchange Server 2007
handle software distribution and updates; monitor                  • Course #2779: Implementing a Microsoft SQL
servers; provide tier-2 troubleshooting support; support             Server 2005 Database AND Course #2780: Maintaining
engineering and change-management projects; build and                a Microsoft SQL Server 2005 Database
configure servers; implement auditing policy; perform
scheduled vulnerability-assessment scans; and monitor logs              For schedule information, contact
for firewalls and intrusion-detection systems .                         Kristy Anthony at 225-578-3313
                                                                        or kanthony@outreach.lsu.edu.
Candidates seeking the MCITP – Server Administrator
certification are required to pass three exams that focus
on Windows Server Active Directory .

Core Courses (three required)
• #6425 Configuring and Troubleshooting Windows
  Server 2008 Active Directory Domain Services
• #6426 Configuring and Troubleshooting Identity
  and Access Solutions with Windows Server 2008
  Active Directory
• #6430 Planning and Administering Windows Server
  2008 Servers




                                                                                 LSU CONTINUING EDUCATION   •   SPRING 2010   47
             To register or for information call 225-578-2500




#2272 Implementing and Supporting
Microsoft Windows XP Professional
This course addresses the implementation and desktop support
needs to deploy and support Microsoft Windows XP Professional
in a variety of stand-alone and network operating system
environments .
Course Code: Cm2272              fee: $1,995          CeUs: 3.5
Session 10-1: Feb . 1-5; Mon .-Fri .; 8:30 A .M .-4:30 P .M . (5 mtgs .)


#2273 Managing and Maintaining a Microsoft
Windows Server 2003 Environment
This course provides you with the knowledge and skills that are
required to manage accounts and resources, maintain server
resources, monitor server performance, and safeguard data in
a Microsoft Windows Server 2003 environment .
Course Code: Cm2273              fee: $1,995          CeUs: 3.5
Session 10-1: Mar . 8-12; Mon .-Fri .; 8:30 A .M .-4:30 P .M . (5 mtgs .)


#2277 Implementing, Managing and Maintaining
a Microsoft Windows Server 2003 Network
Infrastructure: Network Services
This course provides you with the knowledge and skills to
implement, manage and maintain a Microsoft Windows
Server 2003 network infrastructure . The course is intended for
systems administrator and systems engineer candidates who are
responsible for implementing, managing and maintaining server
networking technologies . These tasks include implementing                  Bring LSU to Your Workplace
routing; implementing, managing, and maintaining Dynamic                    Let us train your employees at your selected location .
Host Configuration Protocol (DHCP), Domain Name System (DNS),               Courses are tailored to meet the specific needs of your
and Windows Internet Name Service (WINS); securing Internet                 business or organization . We have a long record of
Protocol (IP) traffic with Internet Protocol security (IPSec) and           successful presentations of on-site courses for selected
certificates; implementing a network access infrastructure by               groups . Our staff and instructors are experts at
configuring the connections for remote access clients; and,                 matching educational programs to client needs .
managing and monitoring network access .
Course Code: Cm2277              fee: $1,995          CeUs: 3.5                  For more information about course
                                                                                 topics, pricing and scheduling, contact
      For schedule information, contact                                          Lisa Verma at 225-578-4316 or
      Kristy Anthony at 225-578-3313                                             lverma@outreach.lsu.edu.
      or kanthony@outreach.lsu.edu.
                                                                            In addition to the courses listed in this bulletin, we
                                                                            can tailor the following programs and others to meet
#2278 Planning and Maintaining a Microsoft                                  the needs of your professional, technical and support
Windows Server 2003 Network Infrastructure                                  staff members:
This course provides you with the knowledge and skills                      • Review of Business English
necessary to plan and maintain a Windows Server 2003
                                                                            • Proposal Writing for Engineers
network infrastructure .
                                                                              and other technical Professionals
Prerequisite: Course #2277: Implementing, Managing and
                                                                            • Writing Procedures and Instructions
Maintaining a Microsoft Windows Server 2003 Network Infra-
structure: Network Services or equivalent knowledge and skills .            • Memo, Letter and E-mail Writing

Course Code: Cm2278              fee: $1,995          CeUs: 3.5             • Evaluating Employee Performance
                                                                            • Delivering Superior Customer Service
      For schedule information, contact
      Kristy Anthony at 225-578-3313
      or kanthony@outreach.lsu.edu.




48    LSU CONTINUING EDUCATION           •   SPRING 2010
                                                                   Register online at www.outreach.lsu.edu




#2279 Planning, Implementing and Maintaining                        NEW! #2778 Writing Queries Using Microsoft
a Microsoft Windows Server 2003 Active                              SQL Server 2008 Transact-SQL
Directory Infrastructure                                            This course provides you with the technical skills required to
This course provides you with the knowledge and skills to           write basic Transact-SQL queries for Microsoft SQL Server 2008 .
successfully plan, implement and troubleshoot a Microsoft           This course is intended for SQL Server database administrators,
Windows Server 2003 Active Directory service infrastructure .       implementers, system engineers, and developers who are
The course focuses on a Windows Server 2003 directory service       responsible for writing queries .
environment, including forest and domain structure, Domain          Course Code: Cm2778                fee: $1,295             CeUs: 2.1
Name System (DNS), site topology and replication, organizational
unit structure and delegation of administration, Group Policy,      Session 10-1: June 7-9; Mon .-Wed .; 8:30 A .M .-4:30 P .M . (3 mtgs .)
and user, group, and computer account strategies .

Prerequisite: Course #2278: Planning and Maintaining a              #2779 Implementing a Microsoft SQL
Windows Server 2003 Network Infrastructure or equivalent            Server 2005 Database
knowledge and skills .                                              This course provides you with the product knowledge and skills
Course Code: Cm2279         fee: $1,995        CeUs: 3.5            needed to implement a Microsoft SQL Server 2005 database .
                                                                    The course focuses on teaching individuals how to use SQL
     For schedule information, contact                              Server 2005 product features and tools related to implementing
     Kristy Anthony at 225-578-3313                                 a database .
     or kanthony@outreach.lsu.edu.                                  Course Code: Cm2779                fee: $1,995             CeUs: 3.5
                                                                    Session 10-1: Feb . 22-26; Mon .-Fri .; 8:30 A .M .-4:30 P .M . (5 mtgs .)
#2282 Designing a Microsoft Windows
Server 2003 Active Directory and Network
Infrastructure                                                      #2780 Maintaining a Microsoft SQL
                                                                    Server 2005 Database
This course provides you with the knowledge and skills to design
                                                                    This course provides you with the product knowledge and skills
a Microsoft Active Directory service and network infrastructure
                                                                    needed to maintain a Microsoft SQL Server 2005 database . The
for a Microsoft Windows Server 2003 environment .
                                                                    course focuses on teaching individuals how to use SQL Server
Prerequisites: Course #2278: Planning and Maintaining a             2005 product features and tools related to maintaining a
Microsoft Windows Server 2003 Network Infrastructure; Course        database .
#2279: Planning, Implementing and Maintaining a Microsoft           Course Code: Cm2780             fee: $1,995         CeUs: 3.5
Windows Server 2003 Active Directory Infrastructure; or
equivalent knowledge and skills .                                   Session 10-1: Apr . 26-30; Mon .-Fri .; 8:30 A .M .-4:30 P .M . (5 mtgs .)

Course Code: Cm2282         fee: $1,995        CeUs: 3.5
                                                                    #2791 Implementing and Maintaining Microsoft
                                                                    SQL Server 2005 Analysis Services
     For schedule information, contact
     Kristy Anthony at 225-578-3313 or                              This three-day course teaches you how to implement an Analysis
     kanthony@outreach.lsu.edu.                                     Services solution in an organization . The course discusses how to
                                                                    use the Analysis Services development tools to create an Analysis
                                                                    Services database and an OLAP cube, and how to use the Analysis
                                                                    Services management and administrative tools to manage an
                                                                    Analysis Services solution . This course is intended for information
                                                                    technology (IT) professionals and developers who need to
                                                                    implement analysis solutions by using Microsoft SQL Server 2005
                                                                    Analysis Services .
                                                                    Course Code: Cm2791                fee: $1295              CeUs: 2.1
                                                                    Session 10-1: Feb . 1-3; Mon .-Wed .; 8:30 A .M .-4:30 P .M . (3 mtgs .)


                                                                    #2792 Implementing and Maintaining Microsoft
                                                                    SQL Server 2005 Integration Services
                                                                    This three-day course teaches you how to implement an
                                                                    Integration Services solution in an organization . The course
                                                                    discusses how to develop, deploy, and manage Integration
                                                                    Services packages . This course is intended for information
                                                                    technology (IT) professionals and developers who need to

                                                                                                          444 Continued on next page



                                                                                             LSU CONTINUING EDUCATION          •   SPRING 2010   49
            To register or for information call 225-578-2500




444 Continued from previous page

implement data transfer or extract, transform, and load (ETL)                            Bring LSU
                                                                                     to Your Workplace
solutions by using Microsoft SQL Server 2005 Integration Services .
Course Code: Cm2792                fee: $1,295             CeUs: 2.1
Session 10-1: Mar . 29-31; Mon .-Wed .; 8:30 A .M .-4:30 P .M . (3 mtgs .)      Let us train your employees at your selected location .
                                                                                Courses are tailored to meet the specific needs of your
#2793 Implementing and Maintaining Microsoft                                    business or organization . We have a long record of
SQL Server 2005 Reporting Services
                                                                                successful presentations of on-site courses for selected
This three-day course teaches you how to implement a Reporting
                                                                                groups . Our staff and instructors are experts at
Services solution in an organization . The course discusses how
to use the Reporting Services development tools to create                       matching educational programs to client needs .
reports, and how to use the Reporting Services management
                                                                                       For more information about course topics,
and administrative tools to manage a Reporting Services
                                                                                       pricing and scheduling, contact Kristy
solution . This course is intended for information technology (IT)
                                                                                       Anthony at 225-578 - 3313 or
professionals and developers who need to implement reporting                           kanthony@outreach.lsu.edu.
solutions by using Microsoft SQL Server 2005 Reporting Services .
Course Code: Cm2793                fee: $1295              CeUs: 2.1
Session 10-1: Apr . 19-21; Mon .-Wed .; 8:30 A .M .-4:30 P .M . (3 mtgs .)   #5116 Configuring Windows Vista Mobile
                                                                             Computing and Applications
#5047 Introduction to Installing and Managing                                This two-day course provides you with the knowledge and skills
Microsoft Exchange Server 2007                                               to successfully configure mobile computers and applications that
In this course, you will learn how to configure and manage                   run Windows Vista . It also provides you with the knowledge and
a messaging environment in accordance with technical                         skills necessary to ensure successful configuration of the IT Pro
requirements for Microsoft Exchange Server 2007 . This course                tools and productivity applications that ship with Windows Vista .
teaches you how to install Microsoft Exchange Server 2007 and                You will focus on six main areas: maintenance and optimization
manage routing, client access, and the backup and restore of                 tools, media applications, productivity applications, notebook
databases . You will also learn how to manage addressing and                 computers, mobile devices, and Tablet PCs .
recipient objects such as mailboxes, distribution groups, and                Prerequisite: Course #5115 Installing and Configuring the
contacts .                                                                   Windows Vista Operating System
Course Code: Cm5047                fee: $1,295             CeUs: 2.1         Course Code: Cm5116
Session 10-1: Mar . 29-31; Mon .-Wed .; 8:30 A .M .-4:30 P .M . (3 mtgs .)   fee: $995 (or $1,695 if combined with #5115)
                                                                             CeUs: 1.4
#5061 Implementing Microsoft Office SharePoint                               Session 10-1: May 6-7; Thu .-Fri .; 8:30 A .M .-4:30 P .M . (2 mtgs .)
Server 2007
This course provides you with the knowledge and skills required
to implement Microsoft Office SharePoint Server 2007
successfully in your organization .
Course Code: Cm5061                fee: $1,295             CeUs: 2.1
Session 10-1: Mar . 22-24; Mon .-Wed .; 8:30 A .M .-4:30 P .M . (3 mtgs .)


#5115 Installing and Configuring the Windows
Vista Operating System
This three-day course provides you with the knowledge and skills
to install and configure Windows Vista desktops . It focuses on
four main areas: installing, securing, networking, and browsing .
By the end of the course, you will have installed and configured
a Windows Vista desktop that is secure, on the network, and
ready for browsing .

Course Code: Cm5115
fee: $1,295 (or $1,695 if combined with #5116)
CeUs: 2.1
Session 10-1: May 3-5; Mon .-Wed .; 8:30 A .M .-4:30 P .M . (3 mtgs .)



50   LSU CONTINUING EDUCATION          •   SPRING 2010
                                                                             Register online at www.outreach.lsu.edu




NEW! #6231 Maintaining a Microsoft SQL
Server 2008 Database
This course provides you with the knowledge and skills to
maintain a Microsoft SQL Server 2008 database . The course
focuses on teaching individuals how to use SQL Server 2008
product features and tools related to maintaining a database
such as installing and configuring; managing database files;
backing up and restoring databases; managing security;
transferring data; and automating administrative tasks .
Course Code: Cm6231                 fee: $1,995              CeUs: 3.5
Session 10-1: Feb . 22-26; Mon .-Fri .; 8:30 A .M .-4:30 P .M . (5 mtgs .)
                                                                              NEW! #6425 Configuring and Troubleshooting
NEW! #6232 Implementing a Microsoft SQL                                       Windows Server 2008 Active Directory Domain
Server 2008 Database                                                          Services
This course provides you with the knowledge and skills to                     This course provides the knowledge and skills to configure
implement a Microsoft SQL Server 2008 database . The course                   Active Directory Domain Services in a distributed environment,
focuses on teaching individuals how to use SQL Server 2008                    implement Group Policies, perform backup and restore, and
product features and tools related to implementing a database                 monitor and troubleshoot Active Directory related issues . You will
such as creating databases and database files; creating data types            learn how to implement AD in a distributed environment, secure
and tables; implementing data integrity by using constraints and              domains using Group Policies, and perform backup, restore, and
triggers; implementing views, stored procedures and functions                 monitor and troubleshoot AD configuration to ensure trouble
and managing transactions and locks .                                         free operation . After completing this course, you will be able to
Course Code: Cm6232                 fee: $1,995              CeUs: 3.5        implement and configure Active Directory domain services in their
                                                                              enterprise environment .
Session 10-1: Apr . 26-30; Mon .-Fri .; 8:30 A .M .-4:30 P .M . (5 mtgs .)
                                                                              Course Code: Cm6425                fee: $1,995            CeUs: 3.5
NEW! #6416 Updating your Network                                              Session 10-1: Mar . 22-26; Mon .-Fri .; 8:30 A .M .-4:30 P .M . (5 mtgs .)
Infrastructure and Active Directory Technology
Skills to Windows Server 2008                                                 NEW! #6426 Configuring and Troubleshooting
This course provides you with the knowledge and skills to work                Identity and Access Solutions with Windows
with Network Infrastructure and Active Directory technologies in              Server 2008 Active Directory
Windows Server 2008 . This course is intended for IT Professionals            This course provides the knowledge and skills that IT Professionals
who wish to upgrade their skills to Windows Server 2008 .                     need to configure identity and access solutions with Windows
                                                                              Server 2008 Active Directory . You will learn how to implement
Prerequisite: Participants should be experienced on the
                                                                              IDA solutions in an enterprise environment and integrate
technologies included in Windows Server 2000 or Windows
                                                                              applications and platforms with enterprise directory and security
Server 2003, and who hold an MCSE or MCSA certification and/
or equivalent knowledge .                                                     services while increasing access .

Course Code: Cm6416                 fee: $1,995              CeUs: 3.5        Prerequisite: Course #6425 Configuring and Troubleshooting
                                                                              Windows Server 2008 Active Directory Domain Services
Session 10-1: Apr . 12-16; Mon .-Fri .; 8:30 A .M .-4:30 P .M . (5 mtgs .)
                                                                              Course Code: Cm6426                fee: $1,295            CeUs: 2.1
#6421 Configuring and Troubleshooting a                                       Session 10-1: Apr . 6-8; Tue .-Thu .; 8:30 A .M .-4:30 P .M . (3 mtgs .)
Windows Sever 2008 Network Infrastructure
This course provides you with the knowledge and skills to                     NEW! #6430 Planning and Administering
configure and troubleshoot a Windows Sever 2008 network                       Windows Server 2008 Servers
infrastructure . You will learn to implement and configure                    This course provides you with the knowledge and skills to plan,
secure network access and implement fault tolerant storage                    manage, and maintain Windows Server 2008 servers . This course
technologies . You will gain an understanding of the network                  is intended for those who are interested in learning professional
technologies most commonly used with Windows Server 2008                      level Server Administrator skills to plan, manage, troubleshoot
and IP-enabled networks . You will also learn how to secure                   and maintain Windows Server 2008 servers .
servers and maintain update compliance .
                                                                              Prerequisite: Course #6425 Configuring and Troubleshooting
Course Code: Cm6421                 fee: $1,995              CeUs: 3.5
                                                                              Windows Server 2008 Active Directory Domain Services
Session 09-2: Mar . 1-5; Mon .-Fri .; 8:30 A .M .-4:30 P .M . (5 mtgs .)
                                                                              Course Code: Cm6430                fee: $1,995            CeUs: 3.5
                                                                              Session 10-1: June 14-18; Mon .-Fri .; 8:30 A .M .-4:30 P .M . (5 mtgs .)




                                                                                                       LSU CONTINUING EDUCATION         •   SPRING 2010    51
            To register or for information call 225-578-2500




                                                                                    LSU Certificate Programs


                                                                          Energize your career, expand your knowledge
                                                                          and skills, update your professional expertise,
                                                                          explore new fields, or justify promotion with
                                                                          a LSU certificate program.


                                                                          • Business Project Management (Page 7)

                                                                          • Management & Leadership Program (Page 18)

Microsoft Certified Trainer (MCT)                                         • Accounting Specialist Program (Page 10)
     Certification Available                                              • Purchasing & Supply Management Program (Page 11)

                                                                          • Human Resource Management Program (Page 13)
Microsoft Certified Trainers (MCTs) are qualified instructors
who are certified by Microsoft to deliver Microsoft Official              • Desktop Applications Specialist Program (Page 29)
Curriculum (MOC) and Microsoft Developer Network (MSDN)
Training Courses . MCTs play an important role in Microsoft’s             • Desktop Support Specialist Program (Page 42)
training and certification process . MCTs are regarded as Microsoft
                                                                          • Web Design Program (Page 34)
product and course experts who have the instructional skills and
technical qualifications to deliver quality training to Information       • Web Development Program (Page 34)
Technology (IT) professionals and developers .
                                                                          • Graphic Design Program (Page 36)
Train the Trainer Workshop                                                • .NET Programming (Page 37)
This interactive, two-day workshop on instructional techniques
will benefit novice instructors and experienced trainers alike .          • Database Development Program (Page 39)
Participants will learn training concepts that they can apply
                                                                          • Paralegal Studies Program (Page 62)
directly to classroom or business settings for both technical and
non-technical training . This comprehensive, practical program
follows the 14 competencies of the International Board of
Standards for Training Performance and Instruction (IBSTPI) .

major topics covered include: Approach to adult learning;
presentation skills; the learning environment; presentation tools;
and putting concepts into practice .

this program is both Comptia and microsoft approved and
meets the Certified technical trainer (Ctt+) requirements to
become a microsoft Certified trainer (mCt). Comptia’s Certified
technical trainer (Ctt+) credential is a cross-industry certification
which validates that a technical instructor has attained a
standard of excellence in the training industry. Upon successful
completion of the workshop, participants receive a microsoft
recognized “Certificate of achievement.” Workshop instructors
are experienced Ctts or mCts.

Course Code: PBHtW                fee: $695              CeUs: 1.4

Session 10-1: Mar . 1-2; Mon .-Tue .; 8:30A .M .-4:30 P .M . (2 mtgs .)

      For more information, contact Del Johnson
      at 225-578-0287 or djohnson@outreach.lsu.edu




52    LSU CONTINUING EDUCATION        •   SPRING 2010
                      Register online at www.outreach.lsu.edu




Engineering & Architecture
              Certified Training

      Engineering
                                   Professional Development Hours, Page 54
      & Technology
                                   Gulf South Rotating Machinery Symposium, Page 54
 44
                                   Petroleum Workforce Development, Page 55




      Architecture
                                   Sustainable Design Practice, Page 56

                                   Autodesk Software Courses, Page 56
 44




      Safety Management
                                   The Essentials of Baseline Risk Analysis, Page 57

                                   Certified Occupational Safety Specialist, Page 58
 44




      Environmental
                                   Asbestos Management, Page 60
      Management
 44




                                       LSU CONTINUING EDUCATION      •   SPRING 2010   53
           To register or for information call 225-578-2500




Engineering & Technology
     visit our Web site for the most up-to-date information including program dates and more detailed
     course descriptions at www.outreach.lsu.edu




     Professional Development
     Hours for Professional
     Engineers and Land Surveyors
     LSU Professional Development and the LSU College
     of Engineering are pleased to announce the following
     course offerings to address the continuing professional
     development needs of professional engineers and
     professional land surveyors . All courses qualify for
     continuing education units (CEUs) and professional
     development hours (PDHs) to maintain your license . For
     Louisiana State Board professional development hour
     information call: 225-925-6291 (www .lapels .com)


          For more information, contact
          Del Johnson at 225-578-0287 or
          djohnson@outreach.lsu.edu.

     Some of our most popular
     programs include:
                                                               2010 Gulf South Rotating
     • Fundamentals of Supervision (Page 19)
                                                               Machinery Symposium
     • Developing Your Managerial Effectiveness (Page 20)
     • Business & Technical Communication Courses (Page 5)
     • Primavera Courses (Page 9)
                                                                                               March 15-17, 2010
     • AutoCAD Courses (Page 57)
     •Lean Healthcare / Lean Manufacturing (Page 23)                                           Crowne Plaza Hotel
                                                                                               Executive Center
     • Six Sigma Certification (Page 26)
                                                                                               Baton Rouge, LA
                                                                          Est. in 1983




                                                               Mark your calendar for this annual industry event! In cooperation
                                                               with LSU Continuing Education, this educational forum presents
                                                               innovative ideas and cutting edge technology for the rotating
                                                               machinery, compression and oil and gas industry through short
                                                               courses, technical training, exhibits and demonstrations . We hope
                                                               you can join us as we bring together programs, presentations, as
                                                               well as a tremendous networking opportunity!


                                                                      For more information, visit us at
                                                                      www.gsrms.org or call 225-578-4853 or
                                                                      e-mail gsrms@outreach.lsu.edu.



54    LSU CONTINUING EDUCATION      •   SPRING 2010
                                                                   Register online at www.outreach.lsu.edu




   Announcing — LSU and Shell Create Center
   for Petroleum Workforce Development

In an effort to educate and promote a skilled workforce

in the oil and gas industry, regionally, nationally

and globally, LSU Continuing Education and Shell

Exploration & Production Company have formed a

unique partnership to create the Center for Petroleum

Workforce Development (CPWD).

The CPWD offers education and training tailored to maintain top-
level producing operations, drilling and support workforce to meet
the growing needs of the oil and gas industry in the Gulf of Mexico,
onshore United States and globally . CPWD is helping to create a
new talented workforce to meet both current and future
operations capabilities .

The combining of education and industry courses creates a dynamic
curriculum tailored to support five distinct, well-paying career
tracks . The CPWD also provides a unique opportunity for Louisiana
and the New Orleans region to maintain and leverage its position
as an oil and gas producing operation and service company hub for
the world .


Upcoming course offerings, include:
Fundamentals of Supervision (FOS) – (See page 13 for full course description)
Call for schedule information; Location: Shell robert training & Conference Center, robert, La

Certified Occupational Safety Specialist (COSS) – (See page 58 for full course description)
Session 10-2: Feb . 22-26; Mon .-Fri .; 8 A .M .–5 P .M . (5 mtgs .; Location: Shell Robert Training & Conference Center, Robert, LA)
Session 10-5: July 26-30; Mon .-Fri .; 8 A .M .–5 P .M . (5 mtgs .; Location: Shell Robert Training & Conference Center, Robert, LA)

Primavera Basic & Primavera Advanced                   – (See page 9 for full course descriptions)
Call for schedule information; Location: Shell robert training & Conference Center, robert, La

      For more information about the Center for Petroleum Workforce Development, contact
      Lisa Verma at 225-578-4316 or lverma@outreach.lsu.edu.




                                                                                             LSU CONTINUING EDUCATION       •   SPRING 2010   55
           To register or for information call 225-578-2500




Architecture
                                                                            NEW! Autodesk Software Courses




                                                                          LSU Continuing Education is pleased to announce
                                                                          these new course offerings to address the continuing
                                                                          professional development needs of architects and
                                                                          design industry professionals . The courses are presented
                                                                          in partnership with Applied Technology Group, an
LSU Continuing Education, the LSU School of Architecture, and             Authorized Autodesk Training Center .
the American Institute of Architects, Baton Rouge Chapter,
are pleased to announce new course offerings to address the               Bring LSU to Your Workplace:
continuing professional development needs of architects and               Let us train your employees on AutoCAD®, AutoCAD
design industry professionals . All courses qualify for continuing
                                                                          LT®, AutoCAD® Civil 3D®, AutoCAD® Map 3D, or Revit®
education units (CEUs) and continuing education learning unit
                                                                          Architecture, at your selected location . Scheduling is
hours (LUs), to maintain your license .
                                                                          flexible, and a variety of locations can be arranged,
Louisiana training Grants:                                                including your company’s site .

Your company may be eligible for a 100% reimbursement
                                                                                For more information about course
through the Louisiana Small Business Employee Training (SBET)
Program (www .laworks .net) . To be reimbursed for the training,                content, pricing, and scheduling, contact
the application must be submitted and approved prior to the                     Melissa Stafford at 225-578-1263 or
training taking place .                                                         mstafford@outreach.lsu.edu.

     For more information, contact: Melissa Stafford
     at 225-578-1263 or mstafford@outreach.lsu.edu.                  materials based on the course textbook, followed by in-class
                                                                     problem solving, pre and post testing, case studies and discussion .
NEW! Sustainable Design Practice for High
                                                                     This course is approved for 16 total Learning Units (LUs) . The
Performance Buildings
                                                                     course is pending approval for 8 HSW (Health, Safety, and
Sustainable Design Practice for High Performance Buildings           Welfare) continuing education learning units (LUs) for AIA CES .
is designed to augment technical expertise in the design,
construction and operation of high performance buildings that        instructor: Marsha R . Cuddeback, LEED AP, AIA, is a founding
incorporate energy efficient design principles and practices .       partner of Desmond Cuddeback Architects, Baton Rouge,
The course includes an introduction to the evolution of green        established in 1992, most noted for the award winning project,
building rating systems and provides an overview of national         Bluebonnet Swamp Exhibition Center . Marsha has been a
                                                                     faculty member in the LSU School of Architecture since 1999
and regional assessment methods, rating systems and guidelines
                                                                     and is co-founder and director of Communityworks, LSU’s Office
for sustainable design and best practice in the United States and
                                                                     of Community Design and Development, an interdisciplinary
Canada . Assessment methods and rating systems introduced in         community outreach center serving nonprofit organizations and
this course include:                                                 communities in need throughout Louisiana . She is a registered
• Green Building Initiative (GBI) Green Globes.                      architect in Louisiana, NCARB certified and a member of the
                                                                     American Institute of Architects .
• National Institute of Building Science (NIBS) Whole Building
  Design Guide .                                                     Course Code: PaSDP                 fee: $995         CeUs: 1.6 / LUs: 16
• Greening Federal Facilities Guide.                                 Session 10-1: Jan . 11-13; Mon .-Tue .; 8:30 A .M .-4:30 P .M .; &
• With special focus on the U.S. Green Building Council’s (USGBC)    Wed .; 8:30 A .M .-12:30 P .M . (3 mtgs .)
  Leadership in Energy and Environmental Design (LEED™) .            Session 10-2: May 10-12; Mon .-Tue .; 8:30 A .M .-4:30 P .M .; &
Mastering course content will assist participants in preparing for   Wed .; 8:30 A .M .-12:30 P .M . (3 mtgs .)
the LEED™ Professional Accreditation Exam administered by the
Green Building Certification Institute (GBCI) in association with          For more information, contact: Melissa Stafford
the USGBC . The course includes a formal presentation of course            at 225-578-1263 or mstafford@outreach.lsu.edu.



56   LSU CONTINUING EDUCATION     •   SPRING 2010
                                                                             Register online at www.outreach.lsu.edu




AutoCAD Essentials
This course is designed for new users of AutoCAD® or AutoCAD                    Safety
                                                                                Management
LT® . Participants learn the features, commands, and techniques
for creating, editing, and printing drawings with AutoCAD 2010
and AutoCAD LT 2010 . Using hands-on exercises, participants
explore how to create 2D production drawings . After completing                NEW! The Essentials of Baseline Risk
this course, participants will be able to: Navigate the AutoCAD                Assessment for the Offshore Petroleum and
and AutoCAD LT user interfaces; Use the fundamental features                   Associated Industries
of AutoCAD and AutoCAD LT; Use the precision drafting tools                    This intensive course provides a practical approach to baseline
in AutoCAD and AutoCAD LT to develop accurate technical                        risk assessment programs for your company . The management
drawings; Present drawings in a detailed and visually                          of risk in the offshore oil and gas industry is everyone’s
impressive way .                                                               responsibility – employers, management and employees .
Prerequisite: Participants should have a basic knowledge of                    This program is ideal for company directors, managers and
drafting, design or engineering principles .                                   supervisors, EH&S professionals and others who conduct
                                                                               risk assessment .
Course Code: CCaDa                fee: $1,195            CeUs: 2.1
                                                                               This course is designed specifically to meet the unique needs of
Session 10-1: Feb . 9-11; Tue .-Thu .; 8:30 A .M .-4:30 P .M . (3 mtgs .)
                                                                               the offshore petroleum and associated industries and it complies
Session 10-2: May 11-13; Tue .-Thu .; 8:30 A .M .-4:30 P .M . (3 mtgs .)       with the requirements for risk assessments as per American
                                                                               Petroleum Institute Recommended Practice 75 (API-RP75),
Revit Architecture Essentials                                                  OHSAS, ISO, and other national and international requirements
This course is designed for new users of Revit® Architecture 2010 .            and standards . The program will enable you to reduce your
Participants use Revit Architecture 2010 to learn about building               risk potential and improve your controls to effectively manage
information modeling and the tools for parametric building                     the impact of negative risk . Special emphasis focuses on the
design and documentation . Participants begin the three-day                    terminology used in Hazard Identification and Risk Assessment
course by learning the basic features of Revit Architecture 2010,              and its use to complement existing management structures .
and then progressing through schematic design and construction                 Terminology can be incorporated into advanced and specific
documentation, before finishing with design visualization .                    technical workplace risk assessment processes .
Participants should be able to complete their first Revit
Architecture project after completing this course . This course                What you will learn:
offers both imperial and metric hands-on exercises representing                • How to apply techniques for hazard identification and risk
real-world design scenarios .                                                    assessment in the workplace .
                                                                               • How to set measurable objectives and targets to limit impact
Prerequisites: Participants should be comfortable in the Microsoft               from negative risk .
Windows environment and be able to navigate the Internet .
                                                                               • How to create the foundation for a proactive risk-based
Course Code: CCaDB             fee: $1,195        CeUs: 2.1                      management structure .
Session 10-1: Mar . 16-18; Tue .-Thu .; 8:30 A .M .-4:30 P .M . (3 mtgs .)     • How to develop a baseline risk profile for your company.
Session 10-2: June 15-17; Tue .-Thu .; 8:30 A .M .-4:30 P .M . (3 mtgs .)      • How to set up a recordkeeping system to be used in the
                                                                                 baseline risk assessment process .
                                                                               • And much more training on how to apply baseline risk
                                                                                 assessment in the offshore industry .

                                                                               this seminar is ideal for:
                                                                               Company directors, senior managers, middle managers,
                                                                               occupational health, environmental and safety professionals, and
                                                                               anyone interested in conducting risk assessment .

                                                                               Key benefits of participation:
                                                                               • Describe the baseline risk assessment process.
                                                                               • Apply the techniques for hazard identification and risk
                                                                                 assessment in the workplace .
                                                                               • Utilize record management formats for the baseline risk
                                                                                 assessment process .
                                                                               • Set measurable objectives and targets to reduce the impact of
                                                                                 negative risk .
                                                                               • Create a baseline risk profile for your company.

                                                                                                                444 Continued on next page




                                                                                                    LSU CONTINUING EDUCATION      •   SPRING 2010   57
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444 Continued from previous page

• Develop the foundation for a proactive risk management
  system .
• Implement and measure effectiveness of mitigation controls.
• Develop your organization to become a responsible corporate
  citizen .
• Improve savings on your organization’s bottom line.
• Plan and develop an educational work process program to
  reduce risk .

instructor: Pieter de Meyer is known nationally and
internationally for his expertise in the petrochemical industry
both offshore and land-based, as well as other industries . Pieter
has traveled the world as a CEO, operational director, general
manager, safety, health, environmental, quality risk manager and
specialist, promoting Environmental, Health & Safety programs .
With more than 20 years of success, he is currently the CRO and
Executive Director of USA Environment, L .P . Pieter is an effective
speaker who is an expert in every aspect of EH&S management
and presenting training programs at various universities and
educational institutions across the globe .                                      Certified Occupational
                                                                                 Safety Specialist
                                                                                                                 SM
Course Code: PSmra                 fee: $995              CeUs: 1.7
Session 10-1: Apr . 26-28; Mon .-Tue .; 8:30 A .M .-4:30 P .M .; & Wed .; 8:30   LSU Professional Development is proud of our partnership with
A .M .-12:30 P .M . (3 mtgs .)                                                   the Safety Council of the Louisiana Capital Area and extend
                                                                                 you the opportunity to attend the Certified Occupational
       For more information, contact Julia Hamilton                              Safety Specialist (COSS) program . This unique 40-hour program
       at 225-578-1183 or jhamilton@outreach.lsu.edu.
                                                                                 is designed to offer a comprehensive initiation into safety
                                                                                 requirements and safety implementation . COSS graduates also
                                                                                 receive the OSHA 10-Hour card of completion for Construction
                                                                                 and General Industry, a $550 value .
       COSS Recertification Requirements                                         The Certified Occupational Safety Specialist (COSS) program is
                                                                                 a unique, curriculum-based training course designed by safety
                                                                                 professionals and practitioners to prepare and equip workers
                                                                                 with the core competencies of occupational safety and health .
                                                                                 The COSS program is unique due to its focused, relevant and
                                                                                 applicable content, concentrated learning activities, and the
                                                                                 method by which graduates are certified . The curriculum-based
                                                                                 format of the COSS program is more practical, efficient and
                                                                                 appropriate than an exam-based certification . COSS is simply
                                                                                 the most well-organized and successful means of educating
                                                                                 and validating anyone responsible for the fundamental aspects
                                                                                 of safety in their workplace . A Certified Occupational Safety
                                                                                 Specialist is someone who desires, has or will have a position
                                                                                 responsible for the safety and health of other people . That
                                                                                 position is often responsible for ensuring that all applicable
                                                                                 safety regulations and training requirements are in compliance;
     COSS Graduates must participate in professional                             coordinates the implementation and maintenance of the safety
     development activities after their initial certification,                   plan and program; and, provides recommendations and support
     and report such activities every three years . Graduates                    for the improvement of safety to management .

     must earn 6 .0 CEUs or 60 contact hours every three years,
                                                                                 Benefits of achieving the Certified occupational Safety Specialist
     in the area of safety and health and/or management .                        designation:
     All CEUs or contact hours must be earned within the                         • Greater recognition.
     Recertification cycle to which they apply . For more                        • Greater earning potential.
     information on Recertification, visit the COSS website                      • Networking across multiple industries.
     at www.coss.net and click on the “recertification                           • Increased job security.
     requirements” link .                                                        • Advanced learning and application of occupational safety.
                                                                                 • Achieve certification 60 percent faster than similar programs.



58     LSU CONTINUING EDUCATION        •   SPRING 2010
                                                                  Register online at www.outreach.lsu.edu




What You Will Learn:
Safety Specialist Knowledge                                             Educational Benefits
The heart of the COSS program is the solid foundation built
on learning to read and apply the OSHA safety and training
                                                                        for Veterans
requirements in 29 CFR 1910 and 1926 . Other areas of                   Qualified COSS Graduates are eligible for partial
knowledge covered are:                                                  reimbursement through Veterans Affairs (VA) . Effective
• Occupational Safety and Health Act.                                   January 1, 2008, active duty military personnel, veterans,
• Amendments to the OSHA Act.                                           and qualified family members who attend COSS may
                                                                        be eligible for partial reimbursement of the cost of the
• 29 CFR 1910 (General Industry) and 1926 (Construction)
                                                                        course . The VA will reimburse eligible COSS graduates
  Standards .
                                                                        up to $1,185 if they apply for education benefits within
• OSHA training requirements.
                                                                        a year of taking the course . You may retroactively apply
• Specialized training.                                                 for reimbursement for a COSS course taken after
• OSHA inspections.                                                     January 1, 2008 . Visit www .gibill .va .gov if you might
• How to determine applicability.                                       qualify for reimbursement for a past or upcoming COSS
• Coordinating multiple worksites.                                      course offering .
• Citations and penalties.
                                                                                For more information, contact
• OSHA recordkeeping requirements.                                              Julia Hamilton at 225-578-1183 or
• OSHA 300 requirements.                                                        jhamilton@outreach.lsu.edu.
• Multi-employer rule.

Safety Specialist Skills
                                                                    Course format
Skills the COSS can expect to learn or enhance:
                                                                    • The COSS five-day course consists of 40 hours packed
• Identification & mitigation of hazards.                             with learning .
• Hazard analysis.                                                  • Case studies are used extensively to bring learning objectives
• Competent person requirements.                                      into focus .
• Job safety analysis.                                              • There are two hours of testing and certification at the end of
• Pre-job planning.                                                   the program . Passing grade is 70 percent .

• Effective communication skills.                                   • COSS graduates also receive the OSHA 10-Hour card of
                                                                      completion for Construction and General Industry, a
• Safety meetings and briefings.                                      $550 value .
• Leadership.                                                       Course Code: PSmoS                  fee: $1,699              CeUs: 4.0
Safety Specialist essentials                                        Session 10-1: Jan . 25-29; Mon .-Fri .; 8 A .M .–5 P .M . (5 mtgs .)
The COSS must have a good working understanding of safety           Session 10-2: Feb . 22-26; Mon .-Fri .; 8 A .M .–5 P .M . (5 mtgs .;
essentials to be effective . COSS graduates will gain total         Location: Shell Robert Training & Conference Center, Robert, LA)
understanding of safety programs that are common to most            Session 10-3: Mar . 22-26; Mon .-Fri .; 8 A .M .–5 P .M . (5 mtgs .)
businesses and industries . Topics include:                         Session 10-4: June 14-18; Mon .-Fri .; 8 A .M .–5 P .M . (5 mtgs .)
                                                                    Session 10-5: July 26-30; Mon .-Fri .; 8 A .M .–5 P .M . (5 mtgs .;
• Fall protection.
                                                                    Location: Shell Robert Training & Conference Center, Robert, LA)
• Personal protective equipment.
• Hearing conservation.                                                     For more information, contact Julia Hamilton
• Most common injuries and hazards.                                         at 225-578-1183 or jhamilton@outreach.lsu.edu.

Safety Specialist roles
The role of the COSS will vary from setting to setting, but the
COSS program will help to prepare safety coordinators for all
types of application . You will gain experience in:
• How to develop a written safety plan.
• Management commitment.
• Responsibilities.
• Effective safety committees.
• Safety rules and regulations.
• Accident investigations.
• Worker compensation claims.
• Delivering safety training.
• Evaluating effectiveness.



                                                                                             LSU CONTINUING EDUCATION           •   SPRING 2010   59
              To register or for information call 225-578-2500




Environmental Management
                        visit our Web site for the most up-to-date information including program dates and more
                        detailed course descriptions at www.outreach.lsu.edu



Asbestos                                                     Upcoming Asbestos Refresher Batteries
Management                                                   Choose a convenient battery of dates for all of your asbestos refresher
Initial training at each level meets                         course needs:
or exceeds federal and state training
                                                                                                                          January   March      June
requirements . Refresher courses for each
                                                                                                                            2010    2010       2010
job classification are eight hours in length
(except inspector, for which only a four                      Asbestos Contractor/Supervisor Refresher                        5      15          1
hour refresher is required) . Refresher
course content includes a discussion of                       Asbestos Inspection and Assessment
                                                                                                                              6      16          2
recent regulatory changes and a review                         Refresher (4 hrs .)
of initial course topics . All courses are
                                                              Asbestos Management
available for on-site training .                                                                                              6      16          2
                                                              Planner/Inspector Refresher (8 hrs .)

                                                              Asbestos Project Designer Refresher                             7      17         —

       i           Accreditation                             Asbestos Contractor/Supervisor Training – 40 hrs.
      Louisiana Department of                                Based on the EPA model curriculum, this course is designed to meet the requirements
     Environmental Quality                                   for persons who supervise asbestos abatement projects, act as competent person on
     All asbestos management courses are                     a Class I or II project, or conduct air monitoring . The course meets state and federal
     recognized by the EPA and the Louisiana                 regulatory requirements for training- Louisiana Renovation/Demolition regulations
     Department of Environmental Quality                     (LAC 33:III . Chapter 51 . Subchapter M); Asbestos in Schools and State Buildings Rule
     (LDEQ) for certification purposes.                      (LAC 33:III . Chapter 27); OSHA Asbestos Construction Standard (29 CFR 1926 .1101) .
                                                             There is an exam given at the conclusion of the course . Successful completion of
     annual refresher courses are required                   the course and exam qualifies participants to apply for accreditation from LDEQ .
     to maintain state accreditation. Check
     the course schedule for the course dates                Course Code: eaStB             fee: $895          CeUs: 4.0
     that will keep your accreditation                       Session 10-1: Feb . 1-5; Mon .-Fri .; 8 A .M .-5 P .M . (5 mtgs .)
     current. early registration is advised. if
                                                             Session 10-2: June 14-18; Mon .-Fri .; 8 A .M .-5 P .M . (5 mtgs .)
     you have questions about maintaining
     your accreditation or about which course
     to take, let us help you choose the                     Asbestos Contractor/Supervisor Refresher – 8 hrs.
     course and dates that are right for you.                This course includes a discussion of state and federal regulatory changes and a review
                                                             of initial course topics including air monitoring, project preparation, engineering
                                                             controls, hygiene, housekeeping, disposal, respiratory protection and medical
                                                             surveillance . Course completion is required annually by OSHA to maintain state
Bring LSU to Your                                            accreditation .

Workplace                                                    Course Code: eaStr             fee: $275          CeUs: 0.8
Let us train your employees at your                          Session 10-1: Jan . 5; Tue .; 8 A .M .-5 P .M . (1 mtg .)
selected location . Courses are tailored                     Session 10-2: Mar . 15; Mon .; 8 A .M .-5 P .M . (1 mtg .)
to meet the specific needs of your                           Session 10-3: June 1; Tue .; 8 A .M .-5 P .M . (1 mtg .)
organization . We have a long record
of successful presentations of on-site                       Asbestos Inspection and Assessment – 24 hrs.
courses for selected groups . Our staff                      Based on the EPA model curriculum, this course is designed to meet the requirements
and instructors are experts at matching                      for persons who conduct inspections for the presence of asbestos . This includes actual
educational programs to client needs .                       building inspections or collection of bulk samples in a regulated facility . There is an
                                                             exam given at the conclusion of the course . Successful completion of the course and
                                                             exam qualifies participants to apply for accreditation from LDEQ .
        Contact Del Johnson for
        further information and                              Course Code: eainB             fee: $595          CeUs: 2.4
        pricing at 225-578-0287 or                           Session 10-1: Mar 29-31; Mon .-Wed .; 8 A .M .-5 P .M . (3 mtgs .)
        djohnson@outreach.lsu.edu.                           Session 10-2: July 13-15; Tue .-Thu .; 8 A .M .-5 P .M . (3 mtgs .)




60     LSU CONTINUING EDUCATION           •    SPRING 2010
                                                                       Register online at www.outreach.lsu.edu




Asbestos Inspection and Assessment                                       Course Code: eaPDB             fee: $595          CeUs: 2.4
Refresher – 4 hrs.                                                       Session 10–1: May 10-12; Mon .-Wed .; 8 A .M .-5 P .M . (3 mtgs .)
This course includes a discussion of state and federal regulatory
changes and a review of initial course topics including pre-             Asbestos Project Designer Refresher – 8 hrs.
inspection planning, inspection of friable and non-friable               This course includes a discussion of state and federal regulatory
asbestos, assessing the condition of asbestos, bulk sampling and         changes and a review of initial course topics including design
documentation of asbestos, and respiratory protection . Course           specifications, abatement options, final air clearance, contract
completion is required annually in order to maintain state               preparation, respiratory protection and additional safety
accreditation .                                                          considerations . Course completion is required annually in
Course Code: eainr              fee: $155          CeUs: 0.4             order to maintain state accreditation . Approved by Louisiana
                                                                         Architects Examiners Board for CEUs .
Session 10-1: Jan . 6; Wed .; 8 A .M .-12 P .M . (1 mtg .)
Session 10-2: Mar . 16; Tue .; 8 A .M .-12 P .M . (1 mtg .)              Course Code: eaPDr             fee: $275          CeUs: 0.8
Session 10-3: June 2; Wed .; 8 A .M .-12 P .M . (1 mtg .)                Session 10-1: Jan . 7; Thu .; 8 A .M .-5 P .M . (1 mtg .)
                                                                         Session 10-2: Mar . 17; Wed .; 8 A .M .-5 P .M . (1 mtg .)
The Asbestos Management Plan – 16 hrs.
This course, recognized by both EPA and LDEQ, is designed for            Asbestos Designated Person Training – 8 hrs.
persons who develop management plans in accordance with                  This course is designed to meet the training requirements under
state and federal requirements for schools . Training includes           the OSHA Construction Standard for Asbestos for persons who
interpretation of inspection data and the development of                 conduct Class III activities and also meet the requirements for
appropriate control options for asbestos in buildings . At least         designated persons who maintain management plans for schools
a B .S . degree is required for accreditation as a management            and state buildings as required by the Louisiana “Asbestos in
planner in Louisiana . There is an exam given at the conclusion          Schools and State Buildings Rule .”
of the course . Successful completion of the course and exam
qualifies participants with proper credentials to apply for              Course Code: eaDPa             CeUs: 0.8
accreditation from LDEQ .                                                Scheduled upon request. on-site training available.
                                                                         Call 225-578-0287 for information and pricing.
Prerequisite: Asbestos Inspection and Assessment
Course Code: eamPB              fee: $495          CeUs: 1.6
                                                                         Asbestos Designated Person and Operations
Session 10-1: Apr . 19-20; Mon .-Tue .; 8 A .M .-5 P .M . (2 mtgs .)     and Maintenance Training – 16 hrs.
                                                                         This course is designed to meet the training requirements for
Asbestos Management                                                      1) persons conducting asbestos maintenance activities and,
Planner/Inspector Refresher – 8 hrs.                                     2) persons designated to maintain the asbestos management
This course consists of two units: the Inspection and Assessment         plan . Topics meet the requirements of AHERA and the Louisiana
Refresher (4 hrs) and the Management Planner Refresher (4 hrs) .         “Asbestos in Schools and State Buildings Rule” for school
Review topics for the Management Planner include: evaluation             maintenance employees who disturb asbestos in amounts less
and interpretation of inspection data; hazard assessment and             that three square or three linear feet . These also meet training
selection of response actions; development and implementation            requirements under the OSHA Construction Standard for
of the operations and maintenance plan; recordkeeping; cost              Asbestos for persons who conduct Class III activities . Additional
estimation; management plan elements; legal considerations .             topics covered meet the requirements for designated persons
Course completion is required annually in order to maintain              who maintain school management plans . Hands-on instruction
state accreditation .                                                    is included .

Course Code: eamPr              fee: $275          CeUs: 0.8             Course Code: eaDPB             CeUs: 1.6
Session 10-1: Jan . 6; Wed .; 8 A .M .-5 P .M . (1 mtg .)                Scheduled upon request. on-site training available.
Session 10-2: Mar . 16; Tue .; 8 A .M .-5 P .M . (1 mtg .)               Call 225-578-0287 for information and pricing.
Session 10-3: June 2; Wed .; 8 A .M .-5 P .M . (1 mtg .)
                                                                         Asbestos Abatement Worker Training – 32 hrs.
Asbestos Project Designer Training – 24 hrs.                             This four-day course, recognized by both EPA and LDEQ, is designed
This course follows the EPA model curricula and is designed              for persons who perform regulated activities under the state and
for persons seeking accreditation to design response actions in          the federal NESHAP and AHERA rules . The course also meets the
schools or state owned/leased buildings in accordance with State         requirements for training of workers who perform Class I or II
of Louisiana LAC 33:III .Chapter 27 and federal AHERA rules .            operations under the OSHA Construction Standard for Asbestos .
Persons must also be either an engineer or registered architect in       Course Code: eaWtB             CeUs: 3.2
order to qualify for accreditation as an Asbestos Project Designer
                                                                         Scheduled upon request. on-site training available.
in Louisiana . The course also meets the requirements for training
of persons who design Class I operations larger than 25 linear or        Call 225-578-0287 for information and pricing.
10 square feet that will follow alternative control methods, in
accordance with OSHA Construction Standard for Asbestos, 29              Asbestos Abatement Worker Refresher – 8 hrs.
CFR 1926 .1101 . There is an exam given at the conclusion of the         Required to maintain state accreditation as an asbestos
course . Successful completion of the course and exam qualifies          abatement worker .
participants with proper credentials to apply for accreditation
from the Louisiana Department of Environmental Quality . A               Course Code: eaWtr             CeUs: 0.8
field trip exercise is included in the training .                        Scheduled upon request. on-site training available.
                                                                         Call 225-578-0287 for information and pricing.


                                                                                                 LSU CONTINUING EDUCATION         •   SPRING 2010   61
              To register or for information call 225-578-2500




Paralegal Studies Program                                                                                              • Computerized Legal Research (Day)
                                                                                                                       • Criminal Law & Procedures
                                                                                                                       • Employment Law
                                                                                                                       • Environmental Law
                                                                                                                       • Family Law
                                                                                                                       • Intellectual Property
               LSU Paralegal Studies Certificate Program                                                               • Legal Investigation & Interviewing Skills
                                                                                                                       • Legal Writing
                          Approved by the American Bar Association
                                                                                                                       • Mock Trial & Evidence
                                                                                                                       • Real Estate Law
      What is a paralegal?                                                                                             • Technology Tools for Paralegals (Day)
      A paralegal is the “right hand person” of an attorney . Paralegals assist                                        • Trial Presentation (Day)
      attorneys in many ways—doing legal research, writing briefs and memoranda,                                       • Wills, Successions & Inheritance
      interviewing clients and witnesses, summarizing depositions, drafting pleadings,
      and doing investigative work—just to name a few . Paralegals must work under                                     What is the paralegal internship?
      the supervision of an attorney and are not allowed to give independent legal                                     The internship is a supervised “field” experience
      advice, represent clients in court, or settle claims on behalf of clients . Paralegals                           in which the student works as a paralegal in a
                                                                                                                       local law office, government agency or corporation.
      who do so may be charged with the crime of unauthorized practice of law .                                        Students do their internship in their final semester
      Paralegals work in law firms, corporations and government agencies .                                             of the program and are given a choice of about
                                                                                                                       40 different sponsors. The internship consists of a
              For more information visit us at www.outreach.lsu.edu or                                                 total of 150 hours; 140 hours of hands-on work at
                                                                                                                       the internship site and 10 hours of meetings and
              contact Charlotte DesHotels at 225-578-6760 or                                                           workshops designed to support and enhance the
              cdeshotels@outreach.lsu.edu.                                                                             internship experience.

                                                                                                                       How long will it take to
                                                                                                                       earn a certificate?
Description and Objectives of the                              paralegals with extensive experience in the             We offer two program-length options:
LSU Paralegal Studies Program                                  classroom and working with paralegals.
                                                                                                                       • The full-time program (students take four
The LSU Paralegal Studies Program began in 1982.             • Paralegal students enjoy the following student            or five classes for two regular semesters).
It is a college-level, non-credit program leading to a         services: student health center, residential housing,   • The part-time program (students take two
Certificate of Paralegal Studies. Upon completing the          use of the LSU law library and LSU Middleton library.     classes a semester for five regular semesters).
curriculum a student should be able to demonstrate           • The program is guided by an advisory committee          Most classes are conducted at night, with the
certain knowledge and skills, including the following:         of dedicated paralegals, lawyers and other              exception of the Legal Ethics Seminar, Court Day and
1. Understand the structure of both state and federal          interested people.                                      three of the electives.
    judicial systems.
2. Analyze (by “briefing”) reported legal opinions.          The Curriculum                                            What are the admission
3. Research legal problems using primary and                 In order to earn the paralegal certificate, a student     requirements?
    secondary resources.                                     must take five required courses, three paralegal
                                                             electives, the internship, the one-day legal ethics       The majority of the paralegal students have already
4. Write clear, effective legal memoranda, using
                                                             seminar, and a court day. The required courses, each of   earned a bachelor’s degree, and it is recommended
    proper citation form.
                                                             which is offered during every fall and spring semester,   that students complete their bachelor’s degree
5. Interview clients and witnesses.                                                                                    before earning a paralegal certificate. However,
6. Understand the procedure in a civil suit and draft        are as follows:
                                                                                                                       students will be considered for admission without a
    appropriate pleadings.                                   • Principles of Paralegal Studies
                                                                                                                       bachelor’s degree if they meet these requirements:
7. Be familiar with basic concepts of business               • Legal Research                                            A
                                                                                                                       •		 t	least	45	semester	hours	of	college	credit	from	
    organizations and contract law.                          • Legal Case Analysis & Writing                             an accredited college or university (remedial
8. Recognize the ethical standards of the                                                                                courses do not count).
                                                             • Civil Litigation
    paralegal profession.
                                                             • The Practicing Paralegal                                •	At	least	a	2.3	grade	point	average.
Special features of the                                      • Internship                                                1
                                                                                                                       •		 8	of	the	45	hours	of	college	credit	must	be	
LSU Paralegal Studies Program                                                                                            “general education” courses, which means they
                                                             • Ethics Seminar
                                                                                                                         are from at least three of these disciplines:
• This program is the only non-credit paralegal              • Court Day
  program in Louisiana approved by the American                                                                        •	social	sciences
  Bar Association.                                           Students choose three electives                           •	natural	sciences
• All classes are held in Baton Rouge on the                 from the following list (not every                        •	math
  LSU campus.                                                subject is offered every semester):                       •	humanities
• The program offers the “best of both worlds”: the          • Administrative Law                                      •	foreign	languages
 resources of the state’s largest university and the         • Bankruptcy                                              •	English
 personal attention of a small, student-friendly program.                                                                S
                                                                                                                       •		 uccessful	completion	of	a	
                                                             • Business Organizations/Contracts
• All teachers are experienced lawyers, judges or                                                                        standardized aptitude test.
                                                             • Civil Litigation II




62    LSU CONTINUING EDUCATION             •   SPRING 2010
                                                                         Register online at www.outreach.lsu.edu




                                                                                                  LSU Paralegal Studies Program
    Suggested Courses                                                                             Advisory Committee Members
    the paralegal profession demands excellent writing and computer skills.
    We suggest the following courses as prerequisites to help prepare you for
                                                                                                  Dale R. Baringer
    the paralegal curriculum:
                                                                                                  attorney at Law
         • Business Communication (Page 6)                                                        the Baringer Law firm
         • Introduction to Word 2007 (Page 30)                                                    Practicing Lawyer, Private Sector

         • Mastering Word 2007 (Page 30)                                                          John J. Gaupp
         • Introduction to Excel 2007 (Page 31)                                                   assistant U.S. attorney
         • Mastering Outlook 2007 (Page 32)                                                       Practicing Lawyer, Public Sector

                                                                                                  Sheila Hyde
         If you would like to speak with an advisor regarding these
         prerequisite courses, contact Charlotte DesHotels at                                     Paralegal
         225-578-6760 or cdeshotels@outreach.lsu.edu.                                             U.S. Department of Justice
                                                                                                  Practicing Paralegal, Public Sector

                                                                                                  Jimmie Murvin, CLAS, LCP
                                                                                                  Practicing Paralegal,
Spring/Summer 2010 Courses                                                                        faculty representative

Principles of Paralegal Studies                                                                   Ann Scarle
This course is an introduction for students interested in entering the paralegal                  Director
profession . It offers basic information concerning the legal profession in general and the
                                                                                                  Baton rouge Bar association
paralegal profession in particular . Topics include the American legal system, legal ethics,
legal research sources and authority, interviewing, and preparation of legal documents .          Donald Smith
It also introduces material in various substantive areas of the law, such as bankruptcy,
family law, successions and wills, real estate, business organizations, and Louisiana civil       attorney at Law
procedure . The focus of the course is the paralegal’s role in the legal system .                 Smith & Brumfield
                                                                                                  Practicing Lawyer, Private Sector
Course Code: LCPri               fee: $450
Session 10-1: Jan . 11-May 3; Mon .; 6 8:30 P .M . (13 mtgs .)                                    Frankie Snyder, CLA
Session 10-2: June 7-July 29; Mon . & Thu .; 6 8:30 P .M . (16 mtgs .)                            Perry, atchison, Balhoff,
                                                                                                  menges & Burns
Legal Case Analysis                                                                               Paralegal, Private Sector
This course develops skills necessary to read and understand legal opinions . Emphasis is
on legal analysis, using cases focusing on key facts and legal issues . A legal memorandum
                                                                                                  President, Baton Rouge
is assigned as a final project .                                                                  Paralegal Association

Course Code: LCCaS               fee: $450                                                        Citizen Representative
Session 10-1: Jan . 12-May 4; Tue .; 6 8:30 P .M . (14 mtgs .)
                                                                                                  Student Representative
Legal Research                                                                                    LSU Paralegal Studies Program
This course covers the basic techniques and methods of legal research using both
primary and secondary resources such as statutes, legal digests, treatises, Shepard’s legal
periodicals, and law encyclopedias . Emphasis is on development of the research skills
necessary to use a law library effectively, as well as the use of the proper citation form .
Students complete a legal research project in the law library as a final project .
Course Code: LCreS               fee: $450
Session 10-1: Jan . 13-May 5; Wed .; 6 8:30 P .M . (14 mtgs .)




                                                                                               LSU CONTINUING EDUCATION    •   SPRING 2010   63
             To register or for information call 225-578-2500




                                                       Civil Litigation I
                                                       This course provides an overview of Louisiana civil procedural rules . Students will learn
     Notary Public                                     how to locate Louisiana procedural statutes, draft pleadings and other litigation-related
                                                       documents, utilize a docket control system, draft discovery documents and responses,
     Preparatory                                       coordinate a discovery schedule, and assist the attorney in final preparation for jury and

     Course                                            bench trials . It follows a case from inception through discovery .
                                                       Course Code: LCLit               fee: $450
     Interested in becoming a Notary
                                                       Session 10-1: Jan . 14-May 6; Thu .; 6 8:30 P .M . (14 mtgs .)
     Public? LSU’s preparatory course
     can help prepare you for the State
                                                       The Practicing Paralegal
     Notary Public exam . The course
     fee includes tuition and the Study                This course offers instruction and practical experience in a wide spectrum of on-the-job
     Guide . Visit the Secretary of State’s            paralegal duties . Students apply their legal knowledge to mastering routine work tasks
     Web site for information on how                   performed by practicing paralegals, such as summarizing depositions, producing and
     to apply to take the test in your                 managing documents, organizing and maintaining a client’s file, filing court records,
     parish at www .sos .louisiana .gov .              and scheduling procedures for trial, hearings and discovery . The course also focuses on
     Please note: There are two exam                   administrative duties often assigned to paralegals such as library maintenance, calendar
     dates each year—the first Saturday                and docket control, tickler system, professional correspondence, and the intra-office memo .
     in June and the first Saturday
                                                       Prerequisite: Civil Litigation
     in December .
                                                       Course Code: LCPra               fee: $450
     Course Code: Lonot
     fee: $695                                         Session 10-1: Jan . 13-May 5; Wed .; 6 8:30 P .M . (14 mtgs .)
     CeUs: 4.8
     Session 10-1: Jan . 27-May 19; Wed .;             Court Day for Paralegals
     6-9 P .M . (16 mtgs .)                            This is a one-day course designed to help students understand in practice the theories
                                                       they have learned in the classroom . Students will tour and observe proceedings such as
           For more information,                       hearings, trials and oral arguments in a variety of local courts, such as the 19th Judicial
           contact Charlotte                           District Court, the Baton Rouge City Court, the United States District Court for the
           DesHotels at 225-578-                       Middle District of Louisiana, and the First Circuit Court of Appeal . Depending on the
           6760 or cdeshotels@                         court’s schedule, meetings with one or more judges may also be conducted during which
           outreach.lsu.edu.                           students will have the opportunity to ask questions . Students exposed to this “real-life”
                                                       work of legal professionals will better understand the role of the paralegal in preparing
                                                       for court appearances . After leaving each courtroom, there will be a class discussion on
                                                       the proceedings they just witnessed . The final grade in this course will be based on a
                                                       writing assignment covering the events they attended . At the conclusion of the course,
                                                       students will understand the layout of the courtrooms, will know how to read court
                                                       docket sheets, will understand the role of the various court employees, and will have a
                                                       better understanding of what will be expected of them as paralegals .

                                                       Please note: This course is required for students who began the paralegal program in
                                                       Summer 2008 and after . Students who began the program before Summer 2008 may
                                                       take this course, but Court Day cannot be substituted for any other course in
                                                       the curriculum .
                                                       Course Code: LCCoU               fee: $75
                                                       Session 10-1: Feb . 8; Mon .; 8:30 A .M .-12 P .M . (1 mtg .) Courthouse location TBA
                                                       Session 10-2: Apr . 19; Mon .; 8:30 A .M .-12 P .M . (1 mtg .) Courthouse location TBA

                                                       Paralegal Internship
                                                       Prerequisite: This course should be taken in your last semester as a paralegal student,
                                                       after the first four required courses have been successfully completed . Visit our Web site
                                                       for the full course description at www .outreach .lsu .edu .
                                                       Course Code: LCint               fee: $450
                                                       Session 10-1: Jan . 11; Mon .; 1:30 2:30 P .M .
                                                       Session 10-2: June 1; Mon .; 1:30 2:30 P .M .
                                                       Other meeting dates will be announced at the first meeting . After you register for this course,
                                                       you will receive an internship packet with information on how to choose your sponsor .




64     LSU CONTINUING EDUCATION      •   SPRING 2010
                                                                                      Register online at www.outreach.lsu.edu




Legal Ethics Seminar
This one-day seminar familiarizes students with the Louisiana
State Bar Association Rules of Professional Conduct for Attorneys .                          Bring LSU to Your Workplace
Various court decisions interpreting the ethics code are examined                            Let us train your employees at your selected location .
in detail . The course covers a paralegal’s relationship with                                Courses are tailored to meet the specific needs of your
attorneys, clients, legal secretaries and law clerks, and emphasizes                         business or organization . We have a long record of
the parameters of a paralegal’s duties . The seminar is an all-day                           successful presentations of on-site courses for selected
course offered once each regular semester, usually on a Friday .                             groups . Our staff and instructors are experts at
                                                                                             matching educational programs to client needs .
Please note: Because it is not offered in the summer, students
who plan to graduate in the summer should schedule this                                             For more information about course
seminar in the preceding spring semester .                                                          topics, pricing and scheduling, contact
                                                                                                    Lisa Verma at 225-578-4316 or
Course Code: LCetH             fee: $130 (includes box lunch)                                       lverma@outreach.lsu.edu.
Session 10-1: Mar . 19; Fri .; 9 A .M .-4 P .M . (1 mtg .)
                                                                                             In addition to the courses listed in this bulletin, we
                                                                                             can tailor the following programs and others to meet
Computerized Legal Research
                                                                                             the needs of your professional, technical and support
This course offers hands-on experience in computer-assisted legal                            staff members:
research . Students will learn to use Westlaw (an online research
tool), for statutory and case law research .                                                 •	Review	of	Business	English

Prerequisite: You must already have completed Legal Research                                   P
                                                                                             •		 roposal	Writing	for	Engineers	
                                                                                               and Other Technical Professionals
(LCRES) in order to take this class, and you must have basic
computer skills .                                                                            •	Writing	Procedures	and	Instructions
Course Code: LCCom                   fee: $450                                               •	Memo,	Letter	and	E-mail	Writing
Session 10-1: Mar . 4-9; Thu .-Fri . & Mon .-Tue .; 8:30 A .M . 5 P .M . (4 mtgs .)          •	Evaluating	Employee	Performance
                                                                                             •	Delivering	Superior	Customer	Service
NEW! Contract Law for Paralegals
Students will use statutory and case material to study the
formation and use of contracts including liability, breach
and damages .
                                                                                        Family Law
Course Code: LCCon                   fee: $450
                                                                                        This course surveys the laws concerning marriage, divorce, child
Session 10-1: Jan . 12-May 4; Tue .; 6-8:30 P .M . (13 mtgs .)                          custody, child support, alimony, community property, and adoption .
                                                                                        Students will learn how to interview clients, calculate child
Federal Civil Procedure                                                                 support payments, draft pleadings (including community property
                                                                                        settlements), manage a case, and assist the attorney in discovery
This course will cover the structure of the federal court system;
                                                                                        and preparation for trial .
jurisdiction and venue rules in the federal court system, and
specifically the federal district courts; parties in federal lawsuits;                  Course Code: LCfam               fee: $450
drafting and filing the complaint; service of process; removal and                      Session 10-1: Jan . 13-May 5; Wed .; 6 8:30 P .M . (14 mtgs .)
remand; forms and drafting of pleadings (complaints, answers to
complaints, motions and incidental demands); electronic filing in
                                                                                        Real Estate Law for the Paralegal
the federal district courts; the discovery process (including voluntary
disclosures) in federal court and drafting and responding to                            This course offers an overview of laws concerning real estate
written discovery; status and pre-trial conferences; subpoenas in                       transactions . Students learn the mechanics of preparing for
federal court; trials (bench and jury) – including electronic discovery                 and closing commercial and residential real estate transactions,
presentation; and judgments (including default judgments) . It will                     including how to read a legal property description, how to do a
be structured as a combination of classroom and online instruction                      title search and prepare an abstract, and how to prepare closing
and many, if not all, of the materials to be used in the course are                     documents for sales and financing . Other topics, such as surveys,
available online .                                                                      leases, title examination, and title insurance will also be discussed .

Suggested prerequisite: Civil Litigation I (Louisiana), LSU                             Course Code: LCrea               fee: $450
Paralegal Studies Program certificate, or equivalent .                                  Session 10-1: Jan . 14-May 6; Thu .; 6 8:30 P .M . (14 mtgs .)

Course Code: LCfeD                   fee: $450
Session 10-1: Jan . 11-May 3; Mon .; 6 8:30 P .M . (13 mtgs .)




                                                                                                               LSU CONTINUING EDUCATION        •   SPRING 2010    65
          To register or for information call 225-578-2500




                                                           Trial Presentation
                                                           This course is designed to give students the skills necessary to
                                                           handle the presentation of evidence during trials in electronic
                                                           courtrooms . Upon successful completion of this course, students
                                                           will be able to prepare a case for electronic presentation by loading
                                                           and organizing documents and depositions, creating exhibit folders,
                                                           presenting exhibits, annotating exhibits and creating video clips .
                                                           Students will be trained in Trial Director, and will be introduced
                                                           to alternative ways to present evidence electronically using
                                                           PowerPoint, Adobe Acrobat and others . Students must have basic
                                                           knowledge of Windows Operating System, including but not limited
                                                           to tasks such as how to open folders, create folders, and navigate in
                                                           the computer .

                                                           Prerequisite: Principles of Paralegal Studies; Legal Case Analysis;
                                                           Legal Research; and Civil Litigation I .

                                                           Course Code: LCDir                fee: $450
                                                           Session 10-1: May 20-28; Thu . & Fri .; 8:30 A .M .-5 P .M . (4 mtgs .)


                                                           Employment Law for Paralegals
                                                           Sexual harassment, discrimination charges and employee drug
                                                           testing are all issues arising in today’s work place . Students will
                                                           become familiar with federal and state employment laws and will
                                                           learn how to assist attorneys in many ways, including the everyday
                                                           practice of employment law, preparing for administrative hearings
                                                           before the Equal Opportunity Commission, and litigation in court .

               LSU Certificate Programs                    Course Code: LCemP                fee: $450
                                                           Session 10-1: June 7-July 29; Mon . & Thu .; 6 8:30 P .M . (16 mtgs .)


     Energize your career, expand your knowledge           Technology Tools for the Paralegal
     and skills, update your professional expertise,       This class will introduce you to Summation—the state-of-the-art case
                                                           management and litigation support software program . You’ll get
     explore new fields, or justify promotion with          hands-on experience with this program and learn how using it can
     a LSU certificate program.                             make you a more efficient, effective paralegal . Class size is limited .
                                                           Registration is on a first come, first served basis .

     • Business Project Management (Page 7)                Prerequisite: You must already have basic computer skills to take
                                                           this class .
     • Management & Leadership Program (Page 18)
     • Accounting Specialist Program (Page 10)             Course Code: LCteC                fee: $450
                                                           Session 10-1: June 10-18; Thu . & Fri .; 8 A .M . 5 P .M . (4 mtgs .)
     • Purchasing & Supply Management Program (Page 11)
     • Human Resource Management Program (Page 13)
     • Desktop Applications Specialist Program (Page 29)
     • Desktop Support Specialist Program (Page 42)
     • Web Design Program (Page 34)
     • Web Development Program (Page 34)
     • Graphic Design Program (Page 36)
     • .NET Programming (Page 37)
     • Database Development Program (Page 39)
     • Paralegal Studies Program (Page 62)




66   LSU CONTINUING EDUCATION   •   SPRING 2010
                                                                                      Register online at www.outreach.lsu.edu




LSU Medical
Coding Program
LSU’s Medical Coding Program is designed to train participants in
third-party health care reimbursement policies, procedures, and
methodologies .

Louisiana training Grants:
Your company may be eligible for a 100% reimbursement
through the Louisiana Small Business Employee Training (SBET)
Program (www .laworks .net) . To be reimbursed for the training,
the application must be submitted and approved prior to the
training taking place .

      For more information, contact Lisa Graves at
      225-578-3506 or lgraves@outreach.lsu.edu.


Spring/Summer 2010 Courses
Anatomy & Physiology
Introduces the basics of human anatomy and physiology by
examining each body system, its component organs and their                              Medical Collections & Reimbursement
functions .                                                                             Accuracy and timely submission are keys to insuring payments
Course Code: PBaCD                   fee: $420                CeUs: 2.5                 are collected from insurance companies, but proper techniques
                                                                                        can make the difference in lost revenue . This course is designed
Session 10-1: Jan . 28-Apr . 1; Thu .; 6-8:30 P .M . (10 mtgs .)                        to teach you the proper methodology and procedures to avoid
                                                                                        such losses .

CPT IV Procedural Coding I                                                              Course Code: PBaCr              fee: $420                CeUs: 2.5

Introduces the three levels of procedural coding, with emphasis                         Session 10-1: May 3-July 12; Mon .; 6-8:30 P .M . (10 mtgs .; no mtg .
on the importance of careful attention to the medical record .                          May 31)

Course Code: PBaCG                   fee: $495                CeUs: 3.0                 CPT-IV Procedural Coding II
Session 10-1: Feb . 2-Apr . 27; Tue .; 6-8:30 P .M . (12 mtgs .; no mtg . Feb . 16)     Teaches sequencing of codes unique to medical specialty areas
                                                                                        and introduces students to HCPC codes Levels II and III .
ICD 9 CM Diagnostic Coding I
                                                                                        Prerequisite: CPT IV Procedural Coding I
Introduces the numeric classifications of diseases and trauma
using the ICD 9 CM coding system .                                                      Course Code: PBaCi         fee: $495           CeUs: 3.0
                                                                                        Session 10-1: May 11–July 27; Tue .; 6–8:30 P .M . (12 mtgs .)
Course Code: PBaCf                   fee: $495                CeUs: 3.0
Session 10-1: Feb . 3-Apr . 21; Wed .; 6-8:30 P .M . (12 mtgs .)
                                                                                        ICD 9 CM Diagnostic Coding II
Medical Records Management                                                              Covers the classifications of specific diseases and trauma, and
                                                                                        teaches students to identify complications and comorbidity .
Teaches the importance of maintaining proper medical records
and gives practical strategies for managing these records .                             Prerequisite: ICD 9 CM Diagnostic Coding I
Course Code: PBaCJ                   fee: $420                CeUs: 2.5                 Course Code: PBaCH            fee: $495         CeUs: 3.0
Session: 10-1: Apr . 15-June 10; Thu .; 6-8:30 P .M . (10 mtgs .)                       Session 10-1: May 12–July 28; Wed .; 6–8:30 P .M . (12 mtgs .)




                                                                                                              LSU CONTINUING EDUCATION       •   SPRING 2010     67
             To register or for information call 225-578-2500




Test Preparation                                                          FREE! Strategy Workshops
Graduate Test Preparation                                                 LSU Continuing Education offers FREE Strategy Workshops
LSU understands the vital role that the GRE, GMAT and LSAT entrance
                                                                          for the GRE, GMAT and LSAT exams . Presented in an
exams play in graduate admissions . Acceptance into a student’s
                                                                          easy to follow format, these workshops are designed
school of choice can hinge on his or her exam performance . Properly
                                                                          to give the test taker general tips on how to approach
prepared students are more likely to perform to their highest
                                                                          each of the question types on the exams, and to provide
potential, and LSU Continuing Education is here to help students by
                                                                          comprehensive information about the registration process
offering serious preparation options at an affordable price .
                                                                          for each test as well as the dates the exams are offered .
                                                                          All workshops are held on the LSU campus in auditorium
GRE Prep Course
                                                                          format, and are free and open to the general public and
LSU’s GRE preparation program offers insight into the math and            University community . Advance registration is required .
verbal skills tested on the GRE . The program focuses on case
                                                                          Gre: Thursday, January 28; 6-7:30 P .M .
studies of actual GRE questions to reinforce the connections
                                                                          Gmat: Wednesday, February 10; 6-7:30 P .M .
between particular math skills and the manner in which GRE
                                                                          LSat: Monday, March 29; 6-7:30 P .M
questions test them . Approaches to the verbal subtest focus on
easy-to-recognize features of questions that indicate exactly                    For more information, contact
how they should be answered . The program consists of 24 hours                   Shannon Carlson at 225-578-6672 or
of classroom instruction from an experienced instructor who is                   scarlson@outreach.lsu.edu.
committed to providing individualized attention to the needs of
each student and available throughout the week for questions .
Using additional practice problems, sample tests, and skill review
exercises we are confident that this course can prepare you for
your exam!
                                                                       Professional Test Preparation
Course Code: tPGre                                                     Notary Public Preparatory Course
fee: $799 ($749 if registered on or before Jan . 29)                   Interested in becoming a Notary Public? LSU’s preparatory course
Session 10-1: Feb . 9-Mar . 9; Tue . & Thu .; 6-9 P .M . (8 mtgs .;    can help prepare you for the State Notary Public exam . The
no mtg . Feb . 16)                                                     course fee includes tuition, parking, and the Study Guide . Visit
                                                                       the Secretary of State’s Web site for information on how to apply
GMAT Prep Course                                                       to take the test in your parish at www .sos .louisiana .gov .
LSU’s GMAT test preparation program provides a thorough
                                                                       Please note: There are two exam dates each year—the first Saturday
review of all tested math and verbal skills . Case studies involving   in June and the first Saturday in December .
real test questions help to reinforce the connection between
the various skills and the ways they are tested on the GMAT .          Course Code: Lonot               fee: $695             CeUs: 4.8
The program consists of 24 hours of classroom instruction from         Session 10-1: Jan . 27-May 19; Wed .; 6-9 P .M . (16 mtgs .)
an experienced instructor who is also available for questions
throughout the week, together with additional practice                        For more information, contact
                                                                              Charlotte DesHotels at 225-578-6760 or
problems, sample tests, and skill review exercises .
                                                                              cdeshotels@outreach.lsu.edu.
Course Code: tPGma
fee: $899 ($849 if registered on or before Feb . 19)                   PMP® Exam Prep Course
Session 10-1: Feb . 21- Mar . 28; Sundays; 1-5 P .M . (6 mtgs .)       This completely online and self-paced thirteen-module project
                                                                       management program builds successful project managers at
LSAT Prep Course                                                       all levels of the organization . It provides a comprehensive
                                                                       preparation for the PMP® certification exam including exam
LSU’s LSAT preparation program covers each aspect of the test
                                                                       taking tips, ten comprehensive module quizzes, and two full-
in complete detail, offering concrete techniques for solving
                                                                       length, 200-question practice exams covering the PMBOK® Guide
even the most challenging items on the test . Special attention
                                                                       areas of knowledge . Receive 35 PDUs/contact hours . Fee: $699 .
is paid to learning how to recognize and set up logic games
                                                                       Visit www .outreach .lsu .edu for more detailed course information .
in the analytical reasoning section . The course consists of 30
hours of classroom instruction, plus additional practice exercises .          For more information, contact Julia Hamilton
Our instructors are available throughout the course to answer                 at 225-578-1183 or jhamilton@outreach.lsu.edu.
questions and to make certain you are prepared to test your best!
Course Code: tPLSa
fee: $899 ($849 if registered on or before Apr . 9)
Session: 10-1: Apr . 18-May 23; Sundays; 1-6 P .M . (6 mtgs .)




68    LSU CONTINUING EDUCATION         •   SPRING 2010
Register online at www.outreach.lsu.edu




               LSU CONTINUING EDUCATION   •   SPRING 2010   69
          To register or for information call 225-578-2500



                           R E G I S T R A T I O N           I N F O R M A T I O N



     office hours are from 8 a.m.–4:30 P.m., monday–friday.     Fees
     for additional information about any course in this       • Full payment or an authorized purchase order for
     bulletin, call 225-578-2500 or visit our Web site at        billing is due at the time of registration .
     www.outreach.lsu.edu
                                                               • For Web, phone or fax registration you must use
                                                                 Visa, MasterCard, Discover or American Express .
                     Online Registration
                                                               • For mail registration, make check or money
                     Using Visa, MasterCard, Discover or
                                                                 order payable to LSU .
                     American Express, register for a
                                                               • Returned check charge: A returned check
                     course day or night at our Web site:
                                                                 charge of $25 will be added to your registration
                     www.outreach.lsu.edu
                                                                 fee if your payment is returned unpaid by your
                                                                 bank for insufficient funds .
                     Phone Registration
                     Using Visa, MasterCard, Discover or
                     American Express, call between            Refund and
                     8 A .M .–4:30 P .M ., Mon .–Fri .         Cancellation Policies
                     Phone: 225-578-2500                       If your plans change, please let us know 5 business
                                                               days prior to the course start date . There are no
                     Fax Registration                          penalties for substitution or cancellation prior
                     Using Visa, MasterCard, Discover or       to the first class meeting . No cancellations will be
                     American Express, fax your                accepted after a course begins .
                     completed registration form to:
                     Fax: 225-578-3090
                                                               LSU reserves the right to cancel or make changes
                                                               in courses . If a course is canceled, the entire fee is
                     Mail Registration
                     Mail completed registration               refunded .
                     form with check, money order
                     or credit card information to:            Holidays
                     LSU Continuing Education                  The office will be closed on January 1, January 18,
                     1225 Pleasant Hall, LSU                   February 16, and April 2 . Classes do not meet on
                     Baton Rouge, LA 70803-1520                these days . Other changes are noted in the course
                     Your mail registration should
                                                               description or announced at the first class meeting .
                     be received one week or more
                     before the first course meeting .
                                                               Accommodations
                     Walk-In Registration                      for Persons with Disabilities
                     1225 Pleasant Hall                        Please note that some University buildings
                     (Highland rd. & Dalrymple Dr.)            are not fully accessible for persons with disabilities .
                     8 A .M .–4:30 P .M ., Mon .–Fri .         If you are a person with a disability and need
                                                               special accommodations to participate in a class,
                     Accommodations for                        please let us know at 225-578-2500 at least two
                     Persons with Disabilities                 weeks before the course begins .
                     Phone: 225-578-2500




70   LSU CONTINUING EDUCATION   •   SPRING 2010
                                                                                                                                                                    Register online at www.outreach.lsu.edu

                                                                                                                                                                                                                                                • Online Registration

               3 Easy Ways                                                                                                                                                                                                                              www.outreach.lsu.edu
                                                                                                                                                                                                                                                • Phone Registration
                                                                            to Register!                                                                                                                                                                225-578-2500
                                                                                                                                                                                                                                                • Fax Registration
                                                                                                                                                                                                                                                        225-578-3090


       Louisiana State University • Continuing Education • 1225 Pleasant Hall • Baton Rouge, LA 70803




                                      Registration Form
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                                      Expiration Date: Mo .                                                                         Yr .                                                Amount Paid  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

                                      Cardholder Name  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cardholder Signature  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

                                               PO or LSU IT # (attach authorization) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .




        Code              Session                                                                                         Title (abbreviate)                                                                                                                                             Start Date                                                        Fee




                                                                                                                                                                                                                                                                                                 Total

JANUARY 2010 • Louisiana State University is an Equal Access/Opportunity University


                                                                                                                                                                                                                                               LSU CONTINUING EDUCATION                                                                •    SPRING 2010                               71
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72   LSU CONTINUING EDUCATION   •   SPRING 2010

				
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