Risk Analysis Scoresheet External Value Score Problem Counter Measure Dependency Factor Multiple vendors / Y = 2, N = 0 Coordination. Ensure adherence to standards, both contractors? technical and managerial. Emphasize the importance of regular status reporting. Poor vendor Y = 1, N = 0 Time wasted waiting for response to Impose contractual support? queries or due to rework arising from constraints/safeguards. Request mistaken assumptions made by the documentation in advance. Ensure project team in the interim. effective account manager. Identify a user group with other clients. Critical dependence Y = 2, N = 0 May miss milestones waiting for Ensure suppliers are aware of on external deliverables. schedule commitment. Request suppliers? interim status reports and review of partially complete deliverables so that the project team can verify the supplier's estimates of the effort to go. Impose contractual obligations. Number of inter- < 3 = 0, 3-5 = 3, > 5 Time wasted awaiting completion of Have a co-ordination project with the project =5 other projects not within the stage critical path specified in terms of dependencies? manager's control. projects. Recommend a strategic / architectural plan is produced. Overlapping scope Y = 3, N = 0 Parallel, or duplicate, development of Establish cross-project standards to with other projects? similar areas with different ensure consistency. Establish approaches causing confusion and change control procedures to irritation to the user. manage the different changes proposed by different systems. Recommend a strategic/architectural Contradicts LRSP Y = 10, N = 0 Project initiated for no justifiable plan is produced. Ensure Project Board and Strategy direction? reason, e.g., political. Committee are aware of the situation. Plan requires Y = 2, N = 0 Time and expense Investigate training current extensive recruitment resources. Plan gradual take on to of resources? allow for familiarization and training. Investigate viability of using short term experienced contractors. External Dependency 0 Low Risk Total 0137e4a6-c6d7-472d-9056-5308d5942dab.xls / External1 7/18/2011 Risk Analysis Scoresheet Organizational Value Score Problem Counter Measure Factor Number of user Equal to number of Not obtaining consensus. Identify key representative. Establish areas and decision user areas / decision decision making makers? makers. process/responsibilities. Multiple geographical Equal to number of Time to distribute deliverables and co- Select a pilot implementation site locations? geographical areas ordinate activities. then a phased implementation. divided by the Establish focal point for development number of activities. implementation sites Previous user IS Y = 0, N = 1 Unrealistic expectations. Lack of Schedule briefing and training project experience? communication. Lack of knowledge sessions early in project. Increase of roles and commitment. user involvement/participation. Size of departments < 200 = 0, 200-500 (This is the number of people whose Training requirements and impacted? = 1, 500-2000 = 3, function will be changed as a implementation logistics. Consider > 2000 = 5 consequence of the new system) phased implementation if self- Complexity of requirements and contained increments can be possibility of conflicts. identified. Plan implementation as early as possible. Inappropriate level of Y = 10 N = 0 When a problem arises, the sponsor Extend project board to include a sponsorship? may not have the authority, or more appropriate sponsor. perspective, to support the project adequately. Key users Y = 5, N = 0 Lack of understanding of Use techniques which are less unavailable? requirements. Lack of involvement of dependent on user input, e.g., users in production of deliverables relational data analysis rather than with a consequential lack of data modeling. Use user commitment to project. representative on Project Board to "encourage" user participation. Organizational Y = 2, N = 0 Resistance to system by Hold briefings activities. Extend review throughout project on changes required (in organization. what the repercussions will be. terms of structure / Increase user involvement. Obtain responsibility)? top management commitment. Level of changes High = 3, Moderate Users inadequately prepared for a Increase level of user training, use of required to user = 2, Low = 1 successful implementation and prototypes and presentations of the procedures? handover. new procedures, both system and Are users dually Y = 0, N = 3 Lack of commitment to assuring manual. user participation in the Increase involved in the quality of technical deliverables and technical activities by use of JAD, management and to plan. and the interactive sessions, to execution of the gather information and create project? models. Determine user roles in the project organization (Project Board, Project Coordinators). Will extensive Y = 2, N = 0 Inadequate budget and time frame Include prior walkthrough of the education be for training. training sessions and materials to required to facilitate gain commitment from user use of the system? management. Organizational Total 0 Low Risk 2 0137e4a6-c6d7-472d-9056-5308d5942dab.xls / Organization 7/18/2011 Risk Analysis Scoresheet 3 0137e4a6-c6d7-472d-9056-5308d5942dab.xls / Organization 7/18/2011 Risk Analysis Scoresheet Planning Factor Value Score Problem Counter Measure Dependent on scarce Y = 5, N = 0 Competition for resources or Make resource requirements known resources / skills? personnel with appropriate skills. as early as possible. Complex task Y = 3, N = 0 Critical dependencies unknown, Increase level of planning. Tighten dependencies? increased chance of slippage. project control. Critical Y = 5, N = 0 May have to cut back on quality Verify significance of date. Ascertain implementation and/or functionality, or project which portions of system are required date? discarded if date missed. for that date. Consider incremental development. Plan and control at detailed level. Informal control Y = 5, N = 0 Inaccurate Project Status Encourage take on of formal controls procedures? information. by training and provision of project management software. Effort versus elapsed Effort time/Elapsed The greater this ratio, the greater the Increase control procedures and time? time number of simultaneous tasks. introduce additional level of Increased staff associated with management. Divide into achievable development and associated sub-systems. Number of major < 3 = 1, >= 3 = 3 overheads. Managing Interfaces. Have a co-ordination project. subsystems? Establish overall architectural plan. Minimize project interdependencies. Subsystem more Y = 2, N = 0 Increase the number or control than 3 elapsed points. years? Subsystem more Y=2 N=0 Increased chance of slippage due to Increase the number or control than 12 elapsed possible changes in requirements or points. months? scope over longer elapsed time. Level of confidence? >85% = 1, <85% = 3 Level of planning experience of Ensure management tolerances and unknowns within the plan may make contingencies are identified. estimates low. Key dates set by Y = 0, N = 3 No commitment to plan, Verify significance and justification for project team from the unachievable date. dates. Produce a plan. plan? Experience of project High = 0, Moderate Plans may not exist. Control Provide training and support from manager? = 1, Low = 3, None procedures may not be adequate. experienced project manager. allocated = 4 Increase involvement by Project Planned resources Y = 0, N = 5 New plan will be required to fit with Board. available? maximum resource constraint or project could be canceled/postponed. Planning Factor Total 0 Low Risk 4 0137e4a6-c6d7-472d-9056-5308d5942dab.xls / Planning 7/18/2011 Risk Analysis Scoresheet Business Case Value Score Problem Counter Measure Factor Major increase in Y = 3, N = 0 If greater than +/-5%, then likely to Set appropriate tolerance levels. costs possible? miss stage end targets. Investigate mechanisms for further controlling costs. Evolving business Y = 5, N = 0 Do not know where project should be Use iterative development approach. requirements? heading, difficulty in justification, Establish detailed scoping study. significant rework likely. Increase user involvement. Incomplete definition Y = 5, N = 0 Cannot estimate effort as a lot of Involve more senior user of scope / rework is likely. representatives. Establish detailed requirements? scoping study. Increase time spent in analysis. Ill-defined benefits? Y=2, N=0 Difficult to select optional solution, Use CRA to help define tangible potential for project being canceled. benefits. Establish focused sessions with user to evaluate benefits. Lead time for return Twice development May never achieve pay-back. Reduce scope of system to include on investment time = 2, Five times most profitable segments. or more the development time = Mission critical 5 = 5, N = 0 Y Business may fail if project fails. Increase planning and level of system? control. Fundamental to IS Y = 5, N = 0 Foundation system impacting other Increase planning and level of strategy? developments. control. Business High = 1, Low = 3 System perceived as belonging to Hold assessments requiring user commitment to I.S. department. sign-off. Increase user involvement. development? Produce detailed Business Case. Business Case Total 0 Low Risk 5 0137e4a6-c6d7-472d-9056-5308d5942dab.xls / Business Case 7/18/2011 Risk Analysis Scoresheet Technical Value Score Problem Counter Measure (Environment) Factor Inappropriate Y = 2, N = 0 Required tools unavailable. Review tools and associated development tools? justification. Evaluate other productivity areas. New / unfamiliar Y = 5, N = 0 Time required for learning curve Conduct training. Recruit technology? during development. experienced staff. Obtain vendor Stable development Y = 0, N = 5 Lost information. Time required for support. in standard format as Document team? handover. project progresses. Increase attendance at reviews to spread Low team knowledge Y = 1, N = 0 Increased reliance on users. knowledge. Increased user participation. of business area? Increase frequency and formality of Project team skills? Expert = 0, If the balance of expertise is low, reviews. the frequency of Quality Increase Balanced = 1, then there is an increased risk of Assurance Reviews and Project Trainee = 5. defects. Checkpoints. Include experienced staff as specialized technical support. Account for experience levels when planning. Use of development Y = 0, N = 2 Project team does not know what to Implement a standard approach to method / standards? do. Tasks may be duplicated or development, ensure staff familiarity. Technical (Project) omitted. Factor Complexity of Low = 0, Moderate = Increased risk of defects. Increase effort in Logical Design to functions? 2, High = 5 validate. Increase level of reviews. Use formal techniques. Complexity of Low = 0, Moderate = Performance problems. Increase data validation steps database? 2, High = 5 throughout. Ensure thorough Physical Design Tuning. Increase DBA involvement. Database to be Y = 3, N = 0 Difficult to tune successfully in Attempt to establish overall volumes shared by a number Physical Design. and requirements. Keep design of applications? flexible. Number of physical < 3 = 0, >= 3 = 3. Increase risks of systems failure. Increase time in defining interfaces in system interfaces? detail. Involve experts from associated systems. Clearly specified Y = 0, N = 3 Rework may be necessary as Increase user involvement. requirements? systems may not meet users' needs. Number of design 0-25% = 0, 25-60% Rework may be necessary as system Increase user involvement. decisions at = 3, 60%+ = 5 may not meet user's needs discretion of systems architect (no user involvement)? Is a package solution Y = 0, N = 3 Effort required in design, construction Ensure buy/build option is available? and testing. appropriately conducted. 6 0137e4a6-c6d7-472d-9056-5308d5942dab.xls / Technical 7/18/2011 Risk Analysis Scoresheet If using a package, Y =0, N = 3 Mismatch likely. Carry out evaluation if cost justified. was the package evaluated and selected, based upon detailed specifications and requirements? If using a package, 0-5% = 0, 5-15% = Required information may be difficult Contract vendor to do changes. were package 3, over 15% = 5 to obtain, or not supported. Evaluate alternative solutions. changes required? Minimize changes to front/back ends. Complex on-line Y = 2, N = 0 Increased risk of technical problems Add activities to prototype the on-line networks? (incompatibility, etc.) architecture. Involve technical experts in physical design stage. Multi-level hardware Y = 2, N = 0 Interfaces, data distribution. Separate technical feasibility project requirement? started early. Ensure availability of required skills. Technical (Operational) Factor Upward compatible Y = 0, N = 3 Hardware constraints will increase Increase time scheduled for physical hardware? problems in physical design and design and construction stages. implementation. Involve technical experts in physical design stage. 24 hour availability? Y = 3, N = 0 Tight timing constraints will increase Increase time scheduled for physical problems in physical design and design and construction stages. construction. Involve technical experts in physical design stage. Rapid response time Y = 3, N = 0 Tight timing constraints will increase Increase time scheduled for physical (below 2 seconds) ? problems in physical design and design and construction stages. construction. Involve technical experts in physical design stage. Small batch window? Y = 3, N = 0 Tight timing constraints will increase Increase time scheduled for physical problems in physical design and design and construction stages. construction. Involve technical experts in physical design stage. High-volume Y = 3, N = 0 Tighter performance constraints will Increase time scheduled for physical throughput? increase problems in physical design design and construction stages. and construction. Involve technical experts in physical design stage. Very large database? Y = 3, N = 0 Performance and storage constraints Increase time scheduled for will increase problems in physical designing the database and for design and construction. storage and performance predictions. Involve technical experts in physical design stage. Short recovery Y = 3, N = 0 Tighter recovery constraints will Increase time scheduled for physical cycle? increase problems in physical design design and construction stages. and construction. Involve technical experts in physical design stage. Technical Total 0 Low Risk 7 0137e4a6-c6d7-472d-9056-5308d5942dab.xls / Technical 7/18/2011 Risk Analysis Scoresheet 8 0137e4a6-c6d7-472d-9056-5308d5942dab.xls / Technical 7/18/2011 Risk Analysis Scoresheet External Score Risk Dependency Factor External Dependency 0 Total Organizational Total 0 Planning Total 0 Business Case Total 0 Technical Total 0 Overall Project Total 0 Low Risk 9 0137e4a6-c6d7-472d-9056-5308d5942dab.xls / Total Risk 7/18/2011
"Project Risk Techniques"