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					Number: 1
User Group: Undergraduate
Discipline: A&S -- Psychology
Library Branch: CCE Library (Providence)
Age: 46 - 65
Sex: Female
Comment:
I encourage peer students to consider exploring the library course, Introduction to Information, so
to benefit in planning, research and completing course paper assignments.


Number: 2
User Group: Undergraduate
Discipline: HSS -- Communicative Disorders
Library Branch: CCE Library (Providence)
Age: 23 - 30
Sex: Female
Comment:
The personal study rooms are fabulous, weekend library hours are not..... Overall satsified.
Thanks


Number: 3
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: CCE Library (Providence)
Age: 46 - 65
Sex: Male
Comment:
Barbra is the hardest worker.



Number: 4
User Group: Undergraduate
Discipline: A&S -- Sociology and Anthropology
Library Branch: CCE Library (Providence)
Age: 23 - 30
Sex: Female
Comment:
cce library is the best


Number: 5
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
The information available here is very useful. The staff are helpful.
Number: 6
User Group: Faculty
Discipline: HSS -- School of Education
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Male

Comment:
Used to use the Library exclusively, gradually moved away and now use the Internet and my own
resources almost exclusively. Don't know what you need to do to get & aothers like me back into
the library.



Number: 7
User Group: Graduate
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
Overall I am satisfied with the service at the library. The check-out individuals are helpful and
curteous, as are the majority of the individuals at the reference desk. I had one negative
experience with a woman at the reference desk whom I felt was extremely rude, but I don't beleive
that incident to be representative of the entire staff. The journal holdings for the library is the
area in most need of improvement.


Number: 8
User Group: Undergraduate
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
24 hour library


Number: 9
User Group: Faculty
Discipline: Graduate School of Library and Information Studies
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
Library staff seems glued to the public service desks.



Number: 10
User Group: Graduate
Discipline: A&S -- Computer Science and Statistics
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
I think it provides a good service


Number: 11
User Group: Faculty
Discipline: CELS -- Natural Resources Science
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
The electronic journal collection is dismal and I rely on collections from other universities. If I lose
my access to these other university libraries, I will have an extremely difficult time conducting my
research and publishing.


Number: 12
User Group: Undergraduate
Discipline: A&S -- Sociology and Anthropology
Library Branch: CCE Library (Providence)
Age: 31 - 45
Sex: Female
Comment:
I have been very pleased and satisfied with every level of service and interaction with the library
staff. Thanks for being so courteous, helpful and welcoming!



Number: 13
User Group: Faculty
Discipline: CELS -- Fisheries, Animal & Veterinary Science
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Male
Comment:
Would like electronic access to more journals pertinent to teaching and research.


Number: 14
User Group: Undergraduate
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
They are generally sufficient, as I use them on a near daily basis.


Number: 15
User Group: Graduate
Discipline: CELS -- Nutrition & Food Sciences
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
i like the library because it is warm and cozy especially in the winters, but sometimes it is set too
hot that when you leave the building, you get thermal shock because it's cold out.


Number: 16
User Group: Faculty
Discipline: A&S -- History
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
The addition of electronic journals has helped students and faculty alike. Interlibrary loan is
great. But more needs to be done to acquire important primary source holdings and journals for
research.


Number: 17
User Group: Staff
Discipline: CELS -- Fisheries, Animal & Veterinary Science
Library Branch: Pell Library (Narragansett)
Age: 31 - 45
Sex: Female
Comment:
I prefer to use online journal resources instead of actually going to the library. I would love to see
more journals available online and a greater expanse of years.


Number: 18
User Group: Graduate
Discipline: Graduate School of Oceanography
Library Branch: Pell Library (Narragansett)
Age: 23 - 30
Sex: Female
Comment:
I would like to see increased access to electronic journals.


Number: 19
User Group: Undergraduate
Discipline: College of Nursing
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I have had good experiences at the library.

Number: 20
User Group: Undergraduate
Discipline: HSS -- Human Development and Family Studies
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
I think that when it comes to accessing journal articles online throught the library website, there
should be more availability. Most of the journals I use I can't access the articles online, only the
abstracts, and I need to either come in and search the journal, or I have to order it to the library if
it is at another location. Very inconvenient due to the fact that I access most of my library
research from my home computer.


Number: 21
User Group: Undergraduate
Discipline: HSS -- Textiles, Fashion Merchandising and Design
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
The only recommendation I would make is to make printing possible starting at 7:30am. Classes
begin at 8am on campus, therefore making it impossible to get something printed and be on time
to class. I understand that the library as a whole does not open until 8am, however would it be
possible to add a printer to the 24-hour room? This would make things a lot less stressful for
students who commute from their homes and do not own a personal printer.
Thanks for listening!



Number: 22
User Group: Staff
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
On the Providence campus lib. there are rooms where groups can go and work togeher without
disturbing others who are studing. I feel that having rooms such as these in the 24 hour room on
the Kingston campus would be extreamly helpful to students especially during exams.



Number: 23
User Group: Graduate
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
The library has a shortage of medical and pharmacy journals available, especially with on-line
access. This lack of access tends to significantly slow work.


Number: 24
User Group: Undergraduate
Discipline: HSS -- Textiles, Fashion Merchandising and Design
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
i wish we could get more search engines outside of school through the library website.
Number: 25
User Group: Graduate
Discipline: CELS -- Biological Sciences
Library Branch: University Library (Kingston)
Age ID: 13
Age: 23 - 30
Sex: Female
Comment:
Most of the journals that I need are not available online
Many of the print materials I need are not in any of the libraries
Many of the journals that I need are at Pell, but not main campus



Number: 26
User Group: Undergraduate
Discipline: College of Nursing
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I would like for the library to have longer hours on Saturdays.


Number: 27
User Group: Staff
Discipline: CELS -- Natural Resources Science
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Male
Comment:
great people - helpful, knowledgeable, courteous.
short on journals relevant to my work.
great ILL, sometimes poor reprints (possibly from other library?).


Number: 28
User Group: Faculty
Discipline: HSS -- Textiles, Fashion Merchandising and Design
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
URi needs MORE databases in anthro and archaeology, arts and pop culture. JSTOR, DIAA, PCI etc.
GOOD: ILL and Reserves work hard and well with very limited resources. They are superior, esp
given the conditions their work conditions.
Not GOOD: Ref librarians are less than interested in helping me or my students.
Number: 29
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
GOOD SERVICES OVERALL


HOWEVER, the couches and tables in the reserves need a change. Plus, there needs to be a snack
bar in the somewhere too for my late night cravings.



Number: 30
User Group: Undergraduate
Discipline: Other
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I am a double major in Education and History. The library was fairly helpful for History but not
helpful for Education. I was wondering if you would be interested in adding children's books so
that all education majors and HDF students - or anyone working with children could access the
materials.


Number: 31
User Group: Undergraduate
Discipline: CELS -- Biological Sciences
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I love the library!


Number: 32
User Group: Undergraduate
Discipline: A&S -- English
Library Branch: CCE Library (Providence)
Age: 23 - 30
Sex: Female
Comment:
I use the service/library at Kingston but I prefer the one in Providence Campus. They have great
interest in helping with anything.
Number: 33
User Group: Faculty
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
The staff of the library is typically terrific. I have found the staff to be very friendly, approachable,
and helpful. Alas, I find the library's resources to be severely lacking. For example, last semester I
was working on a research grant proposal to the National Institutes of Health. I needed access to
lots of social science, public health (e.g., AJPH), and sometime main medical journals (e.g., JAMA)
ASAP as I wrote the grant and URI had virtually nothing that I needed, much less electronic copies
of it. Had I not had a friend who was a librarian at a university in another state, I simply can't
fathom how I would have completed the proposal if I had to rely on URI's paltry resources.
Moreover, I want access to staff who are knowledgeable about bibliographic software like
Endnotes. When I sought out information about portals to access HELIN through my Endnotes
sofrware, I found the URI library staff to be absolutely clueless about what I wanted.



Number: 34
User Group: Graduate
Discipline: Graduate School of Oceanography
Library Branch: Pell Library (Narragansett)
Age: 18 - 22
Sex: Female
Comment:
The librarians at Pell are always willing to go above and beyond a simple answer to your question -
they are very hands-on in helping you find a solution.


Number: 35
User Group: Undergraduate
Discipline: A&S -- History
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
I believe the library offers a lot of opportunity for research, writing papers, class work, and all
sorts of educational needs. One has to take advantage of the opportunities the University Library
offers.


Number: 36
User Group: Graduate
Discipline: CELS -- Marine Affairs
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
service is always very good, but hours of the library and the very loud atmosphere do not allow for
study use. (I thought you weren't allowed to use phones in the library?!) Graduate Carrols are
wonderful.
Number: 37
User Group: Faculty
Discipline ID: 28958
Discipline: A&S -- Women's Studies
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
There are individual library members who are extremely helpful to me in my work as a scholar and
as a faculty member -- especially Mary MacDonald and Mary Anne Sumner.


Number: 38
User Group: Graduate
Discipline: A&S -- English
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
The Apples in the lower level of the Kingston Campus Library are a fantastic resource, but are not
maintained regularly. Likewise, the ability to print in the lower level is a great idea, but the
communication between the staff members of the lab and its users is ineffective as most of the
student staff members of the lab are unwilling to help when the printer malfunctions or takes
money unnecessarily. There is no effecient way to have money refunded to the copy cards and
makes printing there a hassle. The librarians at URI are wonderful, helpful, and enthusiastic. The
"reserves room" is often loud, but that is to be expected.



Number: 40
User Group: Undergraduate
Discipline: A&S -- English
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
I am always impressed and amazed at how fast and efficient inter-library loan works. It never takes
longer than a week and for someone like myself who consistently uses books in
English/History/Women's Studies/African American Studies, it is incredibly helpful.


Number: 41
User Group: Undergraduate
Discipline: A&S -- Computer Science and Statistics
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
The replacement fee for lost books is ridiculous.
Number: 42
User Group: Faculty
Discipline: A&S -- Modern and Classical Languages and Literatures
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
while here I have coauthored 5 books, all strongly dependent on library materials & services.
Several of the library people are extremely helpful always to my needs & questions. Unfortunately
the library collections are not keeping pace with the fields I write in.


Number: 43
User Group: Graduate
Discipline: CELS -- Plant Sciences
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
Thanks for having the best service you can with
money you're provided.


Number: 44
User Group: Graduate
Discipline: Other
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
I recently needed to work on a project for EDC 574 and Deb Mongeau scheduled an individual
appointment with me and was excellent at teaching me the workings of the ERIC CSA and Psych
Info CSA systems. It was great.


Number: 45
User Group: Staff
Discipline: Other
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Male
Comment:
nice and helpful staff, marginal resources, uncomfortable furniture and extremely lacking in hours
of operation


Number: 46
User Group: Undergraduate
Discipline: A&S -- History
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
The library needs to buy subscriptions to more journals in the field of History. The library focus
too much on engineering and life sciences.


Number: 47
User Group: Faculty
Discipline: A&S -- Music
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Male
Comment:
I tend to use the "Listening Lab" at the Fine Arts Center for many of my research needs, and I really
wish all musical materials could be located in a place where people know how to work with them.
It is VERY disturbing that volumes in the collected works of composers can be checked out by
anyone at anytime! Journal support is minimal and has been since I came to URI. On the positive
side, staff members in special collections have always been very helpful to me to the best of their
abilities. Our "librarian" at FAC, Gerry Heroux, is phenomenal. I don't sense any interest in music
at the main library.


Number: 48
User Group: Graduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Male
Comment:
Generally service is great. Any expansion of online access would be appreciated


Number: 49
User Group: Faculty
Discipline: A&S -- Modern and Classical Languages and Literatures
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Male
Comment:
I've been particularly impressed with the folks at Interlibrary Loan. They and their services are
essential to my research.

Number: 50
User Group: Undergraduate
Discipline ID: 28940
Discipline: CELS -- Geosciences
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
This library has a profoundly relaxing atmosphere due to the friendliness of its employees and the
simplicity of finding your own space.


Number: 51
User Group: Graduate
Discipline: Other
Library Branch: CCE Library (Providence)
Age: 23 - 30
Sex: Female
Comment:
sometimes the students can be so rude! But other than that things are pretty good!
Number: 52
User Group: Staff
Discipline: A&S -- Computer Science and Statistics
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
The more information that can be accessed online the better.


Number: 53
User Group: Undergraduate
Discipline: HSS -- Human Development and Family Studies
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
The library is a great resource on this campus. I feel as though the library open hours on the
weekends should be the same throughout the week. It shouldnt close earlier or later. I also feel
that the archives section next to the media lab should be open later too. There are students who
need that room but cannot make it during the time open.


Number: 54
User Group: Staff
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
Galanti Lounge has major heating/cooling issues as well as difficult to hear presentors. It is not a
pleasant room to meet in.


Number: 55
User Group: Faculty
Discipline: College of Engineering
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Male
Comment:
Unbelievably dumb survey that fails to target library problems. I actually have to tell students to
avoid certain people at the reference desk. Some people should not deal with the public. There are
some that think they know more about the users needs than the user. Serials is a disaster area.
Advanced researchers simply have given up on the physical library. I don't have up to date books
for my class reserves. Rooms to be used for group study are now offices. Students take food and
drink into stack areas. The Galanti Lounge, and the rest of the library has a poor heating/AC
circulation system, an all too common failure by our Cap. Projects Group and inadequate upkeep.
Number: 56
User Group: Graduate
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
More electronic journals available are always badly needed


Number: 57
User Group: Staff
Discipline: A&S -- Journalism
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
Law-school quality westlaw would be a plus, so we could do key number searches. The current
search methods for Lexis are pretty clunky.


Number: 58
User Group: Undergraduate
Discipline: CELS -- Biological Sciences
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
the library is a great getaway for concentration and i am glad that i am able to utilize it.


Number: 59
User Group: Undergraduate
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
No enforcement for roudy or disruptive people


Number: 60
User Group: Staff
Discipline: Other
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
The library is a very import part of college life. Constantly needs to be updating and improving
materials and services. A friendly and competent staff is a key ingredient to making a successful
library.
Number: 61
User Group: Faculty
Discipline: CELS -- Community Planning/Landscape Architecture
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Male
Comment:
The most important thing for me is what I refer to as a "hit" rate. When I'm looking for something,
our library has it. URI's hit rate is about one out of three. It should be more than 50%. Things have
gotten better with electronic journals, but every new research project ought not require dozens of
Interlibrary loans.


Number: 62
User Group: Staff
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
Better enforcement of "quiet" rules in designated areas would be helpful. More comfortable
physical surroundings would also be good. Staying open later would be very attractive since many
students tend to study later in the day/evening/overnight.


Number: 63
User Group: Graduate
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
I have an extremely difficult time tracking down articles that I need for my thesis and dissertation.
The psychology journals (especially school psychology journals) available are extremely limited.
Even my undergraduate institution (which did not have a graduate school) had access to more
journals. At the bare minimum, I think we should have access to PsycARTICLES.


Number: 64
User Group: Graduate
Discipline: CELS -- Natural Resources Science
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
One thing I have not been able to find in the library is a section of comfy chairs that I can sit and
read my scientific articals in a very quite area. There are some on the first floor towards the back,
but that area is often quite noisy. And there are some chairs scattered around the top floor, but
there aren't that many, and they are located near the tables where students do work together, and
it can be distracting. That is the main/only thing I feel the library is missing.
Number: 65
User Group: Undergraduate
Discipline: CELS -- Cell & Molecular Biology
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
Reopen the men's room in the basement


Number: 66
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
The staff isvery helpful.


Number: 67
User Group: Staff
Discipline: Other
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
I would like to see more up-to-date computer instruction related CD's for Adobe Photoshop CS2,
Indesign CS2. (or at least be able to get them through inter library loan). I am grateful for the URI
library and the staff.


Number: 68
User Group: Undergraduate
Discipline: College of Engineering
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
a quiet place I can eat and work no my laptop would be a big improvement.


Number: 69
User Group: Graduate
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
need improve electronic resourses.. electronic journals..
Number: 70
User Group: Faculty
Discipline: Graduate School of Oceanography
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Male
Comment:
Overall, I like the services provided by the library. I strongly feel that we need access to more
electronic journals. Often, the scanned papers I receive through ILL are illegible. My biggest gripe
about the library what I see as the total disrespect exhibited by many users to their fellow users
and the facility itself. Many are eating their dinners and talking loudly to each other or on cell
phones at the tables inside the library and no one seems to care. It seems that at some point, the
library has turned into the Student Union. I think this behavior is detrimental to those students
that are there to study. I do not think that we are doing our students any favors by allowing this
behavior to continue.


Number: 71
User Group: Undergraduate
Discipline: College of Nursing
Library Branch: CCE Library (Providence)
Age: 31 - 45
Sex: Female
Comment:
The entire staff at the University is curtious and kind. I especially love the relationships that I have
built with the staff (library) in Providence. I always tell people that I love URI and I encourage
anyone who expresses an interest in continuing their education to make an appointment with an
advisor here.
 The library staff is like an extended circle of friends to me and many others. They are caring and
helpful no-matter what the circumstance is.


Number: 72
User Group: Undergraduate
Discipline: A&S -- Sociology and Anthropology
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
In Media accessibility...it would be far more convenient to allow a minimum of a 2-day take home.


Number: 73
User Group: Undergraduate
Discipline: A&S -- History
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
Library is very good....
Number: 74
User Group: Faculty
Discipline: A&S -- History
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
good people.


Number: 75
User Group: Faculty
Discipline: HSS -- Human Development and Family Studies
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
While I find the personnel at the library to be extremely knowledgeable, helpful, and respectful, I
am continually frustrated by the lack of print and electronic resources that are readily accessible
in my area of study.


Number: 76
User Group: Undergraduate
Discipline: A&S -- History
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
I love the URI Library it's awsome! I use it everyday, the staff is great, and always helpful.


Number: 77
User Group: Undergraduate
Discipline: A&S --Art
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
if i could make a suggestion it would be to give the students a little more technology such as
scanners and photoshop to let them access software they may not be able to be in contact with
and allow a more professional result to there projects.


Number: 78
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
The library needs to enforce the areas designated as "quiet areas." I go to the library to study. I
am not able to study in my room due to the noise of my roommate and the noise in the hallway. I
walk all the way to the library in anticipation of a quiet area to study. I am always disappointed.
Students go to the library to chit chat in areas that are reserved for quiet study. The distracts me
and wastes my time and interest in the library. Someone should be on all floors to enforce the
quiet areas of study.
Number: 79
User Group: Undergraduate
Discipline: College of Engineering
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
I'd like to see more access to electronic article, rather than needing to go through a professor's
specific class to obtain desired readings. Also, I'd like to see some more media in the Library
Media Center; when compared to that of Salve, URI's does not compare.


Number: 80
User Group: Undergraduate
Discipline: CELS -- Cell & Molecular Biology
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I love how you can find the most quiet spots in the library to study and get work done. It really
helps me focus and accomplish what I need to do. Sometimes it is very difficult to find books but I
always ask for help and receive it effectively.


Number: 81
User Group: Undergraduate
Discipline: A&S -- English
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
The library staff has always been very friendly and helpful. I find Project Muse to be the most
helpful thing I use for my research.


Number: 82
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
my only complaint is to open @ 7


Number: 83
User Group: Undergraduate
Discipline: A&S -- Communication Studies
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
I took the lib120 course freshman year and it was one of the most valuable classes I believe a
freshman could have.


Number: 84
User Group: Graduate
Discipline: College of Nursing
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
Not enough electrical plugs available for laptops and electronic equipment needed to study


Number: 85
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
enviorment can be mor focused.
Stop playng music whileI'm trying to study


Number: 86
User Group: Undergraduate
Discipline: A&S -- Journalism
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
Few times I've actually been in the library they have been very helpful in helping me find what I
need to be informed.


Number: 87
User Group: Undergraduate
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
The library services are provided in the best manner possible considering the great number of
people who need access to the library's resources.


Number: 88
User Group: Undergraduate
Discipline: A&S -- Computer Science and Statistics
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
I really like the 24 hour room. It has been very helpful for late night studying. Sometimes
searching on the library website can be confusing and or frustrating with all the different sites.
There are too many levels to click through before getting to a viable search engine. This is why I
usually use google instead for research.
Number: 89
User Group: Undergraduate
Discipline: A&S -- English
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
There should be more hours for the library to be open on the weekend and more sound-proof
study rooms or areas. The study group rooms should be open to students who are not in a group,
but want absolute silence when studying. I love the library and come every night to study. It is a
comfortable atmosphere. 3rd floor is the best.


Number: 90
User Group: Staff
Discipline: A&S -- Political Science
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
Its really important library resources are not cut, I feel resources here are constantly cut which
makes it very hard to keep up with things for both staff and students. e-journals etc are critical
for students and faculty subscriptions should not be on the decline they should really be on the
increase.


Number: 91
User Group: Undergraduate
Discipline: CELS -- Biological Sciences
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I feel like there needs to be some sort of "quiet patrol" during finals. I found with the amount of
people in the library, it got loud. The library was supposed to be a quiet escape for me to get stuff
done. I found a lot of people chatting and also library staff. There needs to be enforcement,
especially during midterms and finals. What can be done to replace the old hard uncomfortalbe
chairs in the quiet areas of the library? HRL has fabric chairs, is there anyway to get these in the
library? It's a turn off for spending time there. I have always found the staff to be helpful and
curteous. I do like spending time there on a regular basis. I like the big computer lab in the
basement.


Number: 92
User Group: Undergraduate
Discipline: HSS -- Textiles, Fashion Merchandising and Design
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
i always come to the library to get away from my dorm and get some work done. i was really
excited when i came into the library today. it was nice seeing a band playing and getting free
candy. =)
Number: 93
User Group: Undergraduate
Discipline: HSS -- Textiles, Fashion Merchandising and Design
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I feel that it is sometime difficult to find an avalible computer in the lab downstairs, but besides
that I really enjoy coming to the library.


Number: 94
User Group: Graduate
Discipline: College of Engineering
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
Over all services ar egood. But there is a need ot increase the database and have more reference
books.

Number: 95
User Group: Undergraduate
Discipline: HSS -- Human Development and Family Studies
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
The group rooms in the Providence Library are excellent. The infomation as to WHERE to find
things you look up would be a great addition (example 3rd floor = like in Borders bookstore they
tell you what section to go to). More full text articles would be the BEST!

Number: 96
User Group: Undergraduate
Discipline: CELS -- Biological Sciences
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
Where are the COUCHES!!??? This is a place to study but also a place to relax, no? We students
rely on those couches you have taken away. It's not like the people sleeping on them are making
any noise!!! THis is a commuting school, provide us couches, its not a lot to ask for!!!


Number: 97
User Group: Undergraduate
Discipline: A&S -- Communication Studies
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
This semester I am taking my first class in Providence and having access to the Pvd library is great,
but I am amazed at how bitter and angry the librarians seem. They aren't nearly as friendly as the
Kingston staff. They come off as babysitters and nothing more (scolding people for having a drink
or something like that). they've never been rude to me, but watching how they treat others makes
me uncomfortable working in the space. Again, this stands out to me because it is so different
from what I've experienced at the Kingston Campus Library.
Number: 98
User Group: Undergraduate
Discipline: A&S -- Theater
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
I believe it would be a great aid for students doing research using films to have more than a two
day period in which to view and analyze that film. Salve Regina, which I probablly use more often
than URI, is much more accesible in terms of hours and the allow students to hold on to media
resources for a week.
I am also very dissapointed at the height of the fee charged for overdue material. 2 dollars a day
for overdue films seems unesscessary to me. On that same topic I am wondering why there is no
day this year for students to redeem themselves from fees with canned goods. Is the library really
in that bad shape in terms of money? If the federal government is cutting money from the libraries
maybe it is time you organize a rally with students rather than gouging them for money they don't
have. I am also very dissapointed along those lines, as a theatre student, that the library no longer
finds it important to subscribe to the serial american theatre, but finds it necessary to subscribe to
Variety and other film periodicals when this school has until just recently never had a film major!
I realize space is limited for media resources as well but it would be nice if there were a way for
students to visually browse films as they do books...often the descriptions are too brief online for
a student to really get an idea of what a film entails.
In general I am pleased with the library but ask why should I even use its media resources when I
can have films from Salve(which is purchasing the entire criterion collection) shipped to URI, use
them longer, and not get fined if I return them late?


Number: 99
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
It provides a space for commuters to get their work done while on campus while providing an
abundance of information with the greatest of ease


Number: 100
User Group: Undergraduate
Discipline: CELS -- Biological Sciences
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
I have found that the librarians are extremely helpful, always willing to lend a helping hand. The
technology is up to date and easy to use. I am at the library everyday and I believe it is a great
place to get work done and be productive.
Number: 101
User Group: Undergraduate
Discipline: CELS -- Biological Sciences
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
-the 24-hour room is a wonderful place for late night study sessions when my housemates are
home
-the librarians are amazing they always helpful in the search of information and even advice for
assignments when i ask
- laibrarian are also wonderfully friendly and cheerful - very easy to approach


Number: 102
User Group: Undergraduate
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I think that the atmosphere of the library could be improved to make it more inviting, however I
have always found that the staff memebers are eager to help and very informative.


Number: 103
User Group: Undergraduate
Discipline: Undecided
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
Good job! :-)


Number: 104
User Group: Undergraduate
Discipline: CELS -- Environmental & Natural Resource Economics
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I wish we had more computers available i the library. Also, i find it difficult to locate various books
and sometimes the maps around the library aren't very clear.


Number: 105
User Group: Graduate
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Male
Comment:
I desperately want EndNote bibliographic software connection files to work correctly with your
servers, but you have a "non-standard" implementation of the open standard Z.50 protocol. This
has greatly hampered my dissertation research.
Number: 106
User Group: Undergraduate
Discipline: A&S -- English
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
I do not use the library very frequently, but am pleased when I do. The staff is very friendly and
helpful.


Number: 107
User Group: Undergraduate
Discipline: A&S -- Political Science
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
It would be nice to have access to more electronic journals, but overall I am satisfied with the
library.


Number: 108
User Group: Undergraduate
Discipline: A&S -- Sociology and Anthropology
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I think that the kingston library has many available, accessable resources but also that many
students don't know about them.


Number: 109
User Group: Undergraduate
Discipline: A&S -- Physics
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
easy access to services, polite and knowledgeable employees, great place to study


Number: 110
User Group: Undergraduate
Discipline: CELS -- Biological Sciences
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
I think the library has a very massive wealth of information and service is great. Though, I would
like to find more places to do group study -- or at least be made aware of the already existing
places where this can occur. Many times my classmates and I look for comfortable and quiet
locations to study for exams, and we always look towards the library, but we can never really find
anything that fits our needs.
Number: 111
User Group: Undergraduate
Discipline: A&S -- Political Science
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
I am very satisfied with Library Services


Number: 112
User Group: Graduate
Discipline: A&S -- English
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
I find that it is a rare occurence that the library is QUIET enough for me to study and get work
done. Students are always talking (to eachother and on cell phones) in designated work areas.


Number: 113
User Group: Undergraduate
Discipline: A&S -- Economics
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
The computers on the upper floors of the library are dated and should be replaced. I find the
upper floors are a great place to study, but when I need to use a computer for research, I will
usually go down to the basement computer lab instead of using the old machines provided on the
upper floors. It would be convenient to get some new computers installed upstairs.


Number: 114
User Group: Undergraduate
Discipline: A&S -- English
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
I find the CCRI library to be the same.


Number: 115
User Group: Graduate
Discipline: Graduate School of Oceanography
Library Branch: Pell Library (Narragansett)
Age: 23 - 30
Sex: Male
Comment:
The library staff at Pell is by far the most courteous and helpful library staff I have ever
encountered. I am also pleased (in general) with the online and print resources available in the
library, but I would be thrilled if the online journal resources could be expanded even further (i.e.
more online access to pdf versions of journal articles).

Number: 116
User Group: Undergraduate
Discipline: A&S -- Philosophy
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
i think the flourescent lights should be changed to desk lamps in a few locations like in green hall,
i think that the upper floors need better computers for searching so if you are on that floor you
can access the web quicker and easier on a faster computer on the third floor, i think that some
art should be placed around the library, and the library should sponsor a speaker of the month, or
week for academic/public lectures for gallanti lounge. there should be film screenings in the
gallanti as well. among other things...


Number: 117
User Group: Faculty
Discipline: Graduate School of Oceanography
Library Branch: Pell Library (Narragansett)
Age: 31 - 45
Sex: Female
Comment:
I have just arrived at URI from a major research university and am having trouble adjusting to the
fact that many of the journals I refer to on a daily basis are either not available in the library
system (either hard copy or electronic) or are not available in electronic form. At my previous
insitution, wide access to electronic journals had a big impact on my research by making it much
easier and more efficient to review the literature. I could do more thorough reviews with access to
electronic journals. I am very surprised that URI does not have current electronic access to the two
major research journals, Nature and Science. The floating window for URI students and faculty is
one year. The whole point of reading Science and Nature is for insight into current cutting edge
science - one year is too long to wait! URI does receive the hard copy of these journals. However,
the hard copy arrives long after my colleagues at other institutions have reviewed the electronic
version. For example, I often read about the latest in science from the New York Times Science
section and then have to wait for the Nature/Science hard copy to arrive in the mail.
Other than that, I am very satisfied with the library services at the Pell library. Excellent staff and
great facility!


Number: 118
User Group: Undergraduate
Discipline: A&S -- Latin American Studies
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
I would find it helpful if there was more computer support for the Macintosh computers in the
computer lab at the librbary. As a transfer student, I was never informed of how use URI's library/
orientation/ research info session, etc. Still, I'm somewhat familiar with a university library and I
appreciate the helpful people at the reference desk, especially when it comes to conducting
research. Also, some inter-library loans/ books sometimes take longer than others. Is there a way
to better estimate when a book that I requested will arrive?
Number: 119
User Group: Graduate
Discipline: Graduate School of Oceanography
Library Branch: Pell Library (Narragansett)
Age: 23 - 30
Sex: Male
Comment:
The Pell Library does amazingly well with the resources it is given. The major problem I see is not
with Pell Library but with the Main URI Library in terms of treating Pell Library as an "unwanted
stepchild". In my opinion it would be in URI's best interest to increase the level of
funding/resources made available to the Pell Library. If, in order to increase the funding allocated
to Pell Library, funding for the Main Campus Library must be decreased, than so be it. This would
only be fair given that GSO provides the majority of the grant funding received by the University of
Rhode Island.


Number: 120
User Group: Undergraduate
Discipline: CELS -- Natural Resources Science
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
This survey was a great idea! I really like the library, I think finding ways to make it more
accessible to everyone are a good idea!


Number: 121
User Group: Undergraduate
Discipline: CELS -- Biological Sciences
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
I wish the library was open longer on Saturdays and Sundays. Also, there should be more quiet
areas and longer access to private rooms. There should also be computers similar to the ones on
the first floor on every level of the library. Printing should also be available on all floors. Also,
there should be closer parking for students so that we do not have to park in Keaney or other far
away parking lots in order to go to the library.


Number: 122
User Group: Undergraduate
Discipline: HSS -- Kinesiology
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I personally think that the library should be better equiped with computers in every floor and
printers that go along it it. There should also be more periodicals available instead of online.
Number: 123
User Group: Graduate
Discipline: College of Engineering
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
The pcs on the 2nd floor are too old, most of them even can not connect to the library's web page.


Number: 124
User Group: Graduate
Discipline: A&S -- Physics
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
Your computers on the second and third floor are highly inadequate. Most of the time they are
either frozen, not able to connect to the internet, or just unbearably slow. You don't need to put
top of the line computers in there, but they should be at least capable of accessing a site like Helin
in under 3 minutes.

Your physics collection is also rather weak. There are very few books published after the 1960's
and 70's


Number: 125
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
Keep noise volume down in study areas.


Number: 126
User Group: Faculty
Discipline: Graduate School of Oceanography
Library Branch: Pell Library (Narragansett)
Age: 46 - 65
Sex: Male
Comment:
1. The number of available publications, both books and journals continues to decline below
acceptable levels in my field.
2. Insufficient journals are available on line.
3. Library hours continue to be curtailed due to lack of staffing.
4. Taken as a whole, Pell library ( I avoid the Main Library due to the lack of nearby parking) and its
staff do an outstanding job, expecially considering the evident low priority the university's
Administration given the URI Library system as a whole. Sports facililties are a bigger concern, yet
libraries are the foundation of all academic work, regardless of level.
Number: 127
User Group: Undergraduate
Discipline: College of Engineering
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
The library has given me access to the resources (professional journals, study space) I have needed
to succeed in certain courses. Additionally, the staff has helped me to find all necessary
information efficiently. Thank you. Good work.


Number: 128
User Group: Undergraduate
Discipline: Other
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
24 hour room should be a little bigger


Number: 129
User Group: Undergraduate
Discipline: A&S -- History
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
My only real complaint about the library thus far is that occasionally it is difficult to locate "lost"
volumes of bound journals, microfilm reels etc., and the staff has never been very helpful when
that certain volume is needed. For instance, the very first reel of The Newport Mercury was missing
from the microfilm drawers and although many of my classmates inquired about the missing reel,
none of the library employees could offer us any advice on how to find it or how they were trying
to find it.


Number: 130
User Group: Undergraduate
Discipline: HSS -- Textiles, Fashion Merchandising and Design
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
The library should be open later. It should have a processing center that allows students to make
color copies, it should provide binding and copy services. With all the people working in the
library these services should be available for students. The copy card machines should take
change in order to ad funds onto the card or they should update the system so that student ids
could be used for copy cards as well- that would save resources. They should offer color printers-
even if the price is higher- students should have the availability of these resources. That's how
you encourage better projects from students and it is easier when they are doing research or
typing documents to ad color pictures right where there are instead of sending them off campus to
do so.
Number: 131
User Group: Undergraduate
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I visit the library on a daily basis in between classes and to study. I find the library to be a quiet
place that encourages study.


Number: 132
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
Library service is good. The librarians are always ready to help.


Number: 133
User Group: Undergraduate
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
My main problem is the wireless internet service. It's horrible. I come to the library expecting to
get work done on my laptop yet I spend most of my time waiting for pages to load. It's annoying.


Number: 134
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
none


Number: 135
User Group: Staff
Discipline: A&S -- Psychology
Library Branch: CCE Library (Providence)
Age: Over 65
Sex: Female
Comment:
The library needs to be open on Saturday mornings before classes begin, not at 10:00a.m. Sunday
afternoons would be helpful also
Number: 136
User Group: Graduate
Discipline: Graduate School of Library and Information Studies
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
More bands.


Number: 137
User Group: Graduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
I appreciate the longer library hours on friday, saturday and sunday. Thank you!


Number: 138
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I really like the fact that there are rooms for students to use for private studying. My friends and I
utilize them a lot especially around finals.


Number: 139
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
You need more little niches to curl up in study in that are COMFORTABLE and WELL LIGHTED. I wish
you would put those chairs back that used to be by the gallery; they were very accessible, and
comfortable, yet you felt like you could get away and yet still be close to the action.


Number: 140
User Group: Undergraduate
Discipline: HSS -- Human Development and Family Studies
Library Branch: University Library (Kingston)
Age ID: 12
Age: 18 - 22
Sex: Female
Comment:
I love URI
Number: 142
User Group: Undergraduate
Discipline: College of Nursing
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I really enjoy the University's library. I spend a lot of time there studying, getting work done,
researching. It allows me to work at my own pace with the latest technology and comfort! I love
being there! I feel so accomplished once I leave!


Number: 143
User Group: Faculty
Discipline: Graduate School of Oceanography
Library Branch: Pell Library (Narragansett)
Age: 46 - 65
Sex: Female
Comment:
I have been concerned about the number of journals that have been dropped over the years. I don't
like electronic journals because my eyesight is poor and I can't read them very well. The Pell library
is very comfortable except for certain times in the summer when it is hotter than hell. It needs air
conditioning.


Number: 144
User Group: Undergraduate
Discipline: College of Nursing
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I think that the library is a great place to go and study or look things up for a class. Everyone is
always nice and helpful


Number: 145
User Group: Graduate
Discipline: Graduate School of Library and Information Studies
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
The library homepage is full of jargon - difficult for users to decipher.


Number: 146
User Group: Undergraduate
Discipline: A&S -- Philosophy
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
Enforce quiet on the upper floors and for the love of good please buy chairs that don't creak every
time I breathe.


Number: 147
User Group: Undergraduate
Discipline: Other
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I like the 24 hr room it really helps out!!!!!!!!!!


Number: 148
User Group: Undergraduate
Discipline: College of Engineering
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
the best library i have ever been to, although i have not seen many others except my town library
and previous school libraries


Number: 149
User Group: Undergraduate
Discipline: A&S -- Communication Studies
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
The Library really has helped me to discipline myself and get my work done well and efficiently.


Number: 150
User Group: Undergraduate
Discipline: CELS -- Biological Sciences
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
yay uri library


Number: 151
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
the reference area is pretty great. the front desk is a disaster. although it could be worse. more
popular magazines need to be ordered in the music field. the copico card thing is probably the
best choice but when it doesn't work, all hell breaks loose and you guys don't make change for a
20 and i have to buy a 2 dollar 50 cents zebra bar which didn't exactly make my day. a bigger
entrance is needed, too much social shuffling going on at the front door. much better than the
library at hofstra though.


Number: 152
User Group: Faculty
Discipline: Graduate School of Oceanography
Library Branch: Pell Library (Narragansett)
Age: 31 - 45
Sex: Male
Comment:
very friendly and helpful staff
facilities are somewhat dated
library collection does not facilitate finding of journals and books


Number: 153
User Group: Undergraduate
Discipline: CELS -- Community Planning/Landscape Architecture
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
If there was a way to keep the noise levels down in the library in the areas outside of reserves, that
would be much appreciated.


Number: 154
User Group: Undergraduate
Discipline: College of Nursing
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
excellent service - should open earlier


Number: 155
User Group: Undergraduate
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
The staff is helpful and the library has many good materials, including print and electronic, that
aid me in my academic work.


Number: 156
User Group: Undergraduate
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
The 24 hour room is great place for group discussion and study, however i find on a daily basis
that the 'daily grind' employees are often loud, rude, and discourteous to the fact that others are
working.


Number: 157
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
lower printing costs


Number: 158
User Group: Graduate
Discipline: Graduate School of Oceanography
Library Branch: Pell Library (Narragansett)
Age: 23 - 30
Sex: Female
Comment:
I have always found the professional staff of the library to be excellent and always willing to go out
of their way to help me. On the Kingston Campus, I have generally found the student employees
that I have interacted with the be apathetic at best and dismissive at worst.


Number: 159
User Group: Faculty
Discipline: Other
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
The library has supported my teaching well, with tours and special classes for my students. For
teachng resources, however, it has very very little. And for scholarship, almost none. It is certainly
telling that our discipline doesn't even appear on this survey! That must be why so few of our
journals and monographs are available.


Number: 160
User Group: Undergraduate
Discipline: A&S -- Psychology
Library Branch: CCE Library (Providence)
Age: 31 - 45
Sex: Female
Comment:
The services in Providence are great. It would be really nice if the library were open more hours -
especially during the weeks before and during mid-terms and finals. I'd like to see a trial run of
extended hours during that timeframe :o)


Number: 161
User Group: Undergraduate
Discipline: HSS -- Kinesiology
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
there should be more areas specifically desginated for quiet/group work..


Number: 162
User Group: Graduate
Discipline: Other
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
In general, I find the library services and staff very good. The study and quiet areas are not very
comfortable or quiet. The on-line resources available have been very helpful, particularly the
access to on-line journals.


Number: 163
User Group: Faculty
Discipline: HSS -- School of Education
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
In regards to students in my classes the library staff has been most helpful. However, when doing
my personal research I did most of my work at Brown as the availability of resources was critical to
me.


Number: 164
User Group: Undergraduate
Discipline: A&S --Art
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I think library is providing a good quality of information.


Number: 165
User Group: Graduate
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
I wish there could be better education of the students about the rules of behavior in a library, as
well as better reinforcement of the rules. It is inadmissible that people use their cell phones and
have social interactions in the common study areas. It is really disconcerning... I do understand
that this kind of behavior may be a reflection of the type of student at URI, but... I have avoided,
numerous times, the library because of such disrespectful behaviors of other patrons in quiet
study areas. Since there is no way there could be a "library police", I wonder if more education
about how to behave in the library, together with more signs of silence keeping (even on the
tables), and even sanctions if students are reported to misbehave may be possible ways to address
such isses.
Number: 166
User Group: Staff
Discipline: Graduate School of Oceanography
Library Branch: Pell Library (Narragansett)
Age: 31 - 45
Sex: Female
Comment:
The staff and service provided by the Pell Library is excellent. Roberta always goes the extra mile
to get me answers to my questions or problems related to library issues. Kudos to the Pell Staff!


Number: 167
User Group: Undergraduate
Discipline: A&S -- Sociology and Anthropology
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
There really needs to be a machine that breaks tens and twenties into one dollar bills for the
copico-card machine.


Number: 168
User Group: Graduate
Discipline: Other
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
My point is proven directly in this survey. If we are expected to write ten page papers on topics in
the field of communication disorders, I believe the university and the library should have the
materials I need to execute my task. The inter-library loan department is of no use to me when
articles take two weeks or longer to receive. I not only need to have the article in my hands, but I
need to be able to review it to determine if it is applicable to my topic.
Overall the resources and the way to find my resources is far below the acceptable standard.


Number: 169
User Group ID: 5
User Group: Library Staff
Discipline: Other
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
I think that with proper staffing and funding this Library is poised to achieve all the expectations
required of a major research institution
Number: 170
User Group: Undergraduate
Discipline: CELS -- Plant Sciences
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
very comfortable place to study

Number: 171
User Group: Undergraduate
Discipline: A&S -- Sociology and Anthropology
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
A few of the things that have come to mind that I would like to see is more computer terminals
located throughout the library floors. It's really annoying to think "oh, I should get this too!" and
have to walk all the way back to the computers to look it up when I'm carrying my backpack as well
as several books. Also, I know myself and several other students would love to see the library open
an hour before classes begin, so 7AM or so. It would be great for anyone having to quick look
something up before class, for commuters to check their email before class, or for people to study
before their classes and not have a place to go.

Otherwise, the library is wonderful. THank you for your services.

Number: 172
User Group: Undergraduate
Discipline: College of Engineering
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
our library is one to be proud of


Number: 173
User Group: Undergraduate
Discipline: CELS -- Community Planning/Landscape Architecture
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
i really enjoy going to the library because i can stay at the reserves as long as i can, i can even get
some rest there and then go back to sleep.


Number: 174
User Group: Undergraduate
Discipline: Undecided
Library Branch: CCE Library (Providence)
Age: 18 - 22
Sex: Female
Comment:
The library at CCE is always a good place to come for research and the staff is always friendly and
helpful, which makes coming a pleasant experience


Number: 175
User Group: Graduate
Discipline: Graduate School of Library and Information Studies
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
I think the library's great! woo hoo!


Number: 176
User Group: Graduate
Discipline: CELS -- Community Planning/Landscape Architecture
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
We need more journals, books, resources and staff.
Please don't cut any additional financial resources!


Number: 177
User Group: Graduate
Discipline: Graduate School of Library and Information Studies
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
I am very imppressed with the commitment and passion of the professional staff. Student workers
are a little less helpful, but that's to be expected!


Number: 178
User Group: Undergraduate
Discipline: CELS -- Nutrition & Food Sciences
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Male
Comment:
enforce the cell phone ban!!!!!!! return comfortable chairs or modules to the 2nd and 3rd floor
north windows, better "end o' rack" or floor plan descriptors for locating call #s in stacks. keep up
the excellent work!!!


Number: 179
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
I really like being able to come to the library and have a queit environment to do work or hang out
intill my next class. I am very satisfied with our library on campus

Number: 180
User Group: Undergraduate
Discipline: College of Engineering
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
Please update the upstairs computers to something from the post-Reagan era - it would make
research upstairs much easier

Also, it would be helpful if quiet study areas (especially 3rd floor) had some monitoring. Students
love to use cell-phones in the middle of a quiet study area for 5+ minutes and it's really quite
disturbing.

Overall - excellent job in providing ample study room and resources.


Number: 181
User Group: Undergraduate
Discipline: CELS -- Biological Sciences
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
Reference librarians are unfriendly and not willing to help students.


Number: 182
User Group: Graduate
Discipline: A&S -- History
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
The library is often very loud on the ground floor - esp. by the checkout desk where there are the
chairs and couches. i understand the need for a public space but sometimes the noise travels and
is distracting.


Number: 183
User Group: Undergraduate
Discipline: A&S -- Psychology
Library Branch: CCE Library (Providence)
Age: 31 - 45
Sex: Male
Comment:
the people are great. there shoild be word processing here . there also should be 1 or 2 silent
rooms with computors in them. The school as a whole should offer for free a computor service
beyound dialup we pay enough.
Number: 184
User Group: Graduate
Discipline: College of Engineering
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
The electronic resources that the library has are very poor. Not many of them are accesible to
anyone. That is why I don't look for much information online. I usually don't find much. The books
are too old. Usually I find more books of 1970's than 2000's.


Number: 185
User Group: Faculty
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Male
Comment:
My greatest need is for journal articles relevant for my research and for courses. The library owns
two few online subscriptions even of major journals - my prefered method of getting articles is by
PDF. The effort to obtain copies of journal articles that are in the library or more likely have to be
obtained from somewhere else truly requires too much effort on a faculty members part. This is
the electronic age and the process of obtaining journal articles needs to be made as easy as is
possible.


Number: 186
User Group: Undergraduate
Discipline: CELS -- Cell & Molecular Biology
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
The library has been very helpful to me throughout these past two years. I usually find what I need
and I am able to concentrate more on my work.

Number: 187
User Group: Undergraduate
Discipline: CELS -- Environmental & Natural Resource Economics
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
All in all a I am pleased with this library

Number: 188
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I am overall happy with the services the library offers. They provide a large selection on numerous
topics that are able to help students of all levels and degrees.

Number: 189
User Group: Undergraduate
Discipline: CELS -- Cell & Molecular Biology
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I like the library but I think you should have different areas for groups to go study so individuals
are not disturbed. Other than that I have never had a problem and also, Library 101 is a very
helpful class.


Number: 190
User Group: Graduate
Discipline: A&S -- Mathematics
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
The present hours are not acceptable. There is no excuse for not having a safe 24 hour room. The
library should be open earlier in the day to be available for commuters who arrive early for 8 AM
classes. Opening at 1 PM on the weekends is completely unreasonable and infuriating.


Number: 191
User Group: Undergraduate
Discipline: A&S -- English
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
It is most important to keep library staff up to date on the newest technology so that when a
problem occurs, they are easily able to handle it without the help of tech support. It is also
important, I believe, to stress customer service above all else. Often, I find that when I visit the
library or any number of other organizations on campus or off, the staff seems unwiling to work or
unhappy in their environment. Problems ought to be left at the door and workers ought to be
encouraged to always wear a smile and be willing and ready to help all customers, no matter how
big the issue and also without sarcasm or an unfriendly manner. I believe that an increased
emphasis on customer satisfaction and aid would be a great asset to the library.


Number: 192
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
24 Hour Access to computers would be extremely helpful.
Number: 193
User Group: Undergraduate
Discipline: CELS -- Nutrition & Food Sciences
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
24-hour room is a good idea and the new and improved snack bar is not bad either!


Number: 194
User Group: Faculty
Discipline: Graduate School of Oceanography
Library Branch: Pell Library (Narragansett)
Age: 46 - 65
Sex: Male
Comment:
It is difficult to disagree with any of these statements. We want it all from our library. The only
thing that we probably don't need at the Pell Library is group study/instruction space as there are
alternative locations on the Bay Campus.


Number: 195
User Group: Undergraduate
Discipline: Undecided
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
Computer access and internet speed can always be improved!


Number: 196
User Group: Faculty
Discipline: CELS -- Plant Sciences
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
THe collections at the URI library, particularly the scientific journal collections, are pathetic! I have
used interlibrary loan more in the year I have been at URI than since I was an undergrad at a
teaching college with a student body of under 3,000. The resources are barely adequate for the
needs of undergraduates, and do not even begin to meet the needs of graduate students or
research faculty. If the administration truly wishes to establish URI as a research university of
distinction even regionally, the library needs significant improvement. THe lack of current books
and journals is worst, but the interior of the library is also bleak and uninviting, particularly the
lower level where the journals are stored and faculty can be expected to do much of their research.
Number: 197
User Group: Undergraduate
Discipline: A&S -- Music
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
There is an employee of the library and his name is Corey Beltram. I think he deserves a raise
because a boy with a butt so fine should be getting more money for pushing around the
government publications cart. Thank you.


Number: 198
User Group: Undergraduate
Discipline ID: 28958
Discipline: A&S -- Women's Studies
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
I like the people who work at reserves. They are nice. Especially the guy named Corey.


Number: 199
User Group: Undergraduate
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
Would like the Kingston Library to have EARLIER opening hours on the weekends, and have 24hr
room open on Friday nights. (Would be happy if 24hr room's hrs were expanded for the weekends)


Number: 200
User Group: Undergraduate
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
Need better weekend hours and more comfortable seating arrangements.


Number: 201
User Group: Undergraduate
Discipline: A&S -- English
Library Branch: CCE Library (Providence)
Age: 31 - 45
Sex: Female
Comment:
For the most part, staff is always helpful and the online catalog and journals make research easy.
Number: 202
User Group: Undergraduate
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
I am satisfied with the library services and staff. I am at the library at least once almost every day.


Number: 203
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
Librarians are rude and not willing to help with questions. They act like we should already know
the answer. If I knew the answer, I wouldn't ask. Very unprofessional.


Number: 204
User Group: Undergraduate
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
Staff are not willing to help with questions on finding books and resources. You have the most
unfriendly librarians I've ever encountered.


Number: 205
User Group: Undergraduate
Discipline: A&S --Art
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I work in the media center and i feel we are well trained to assist other patrons.


Number: 206
User Group: Graduate
Discipline: A&S -- History
Library Branch: University Library (Kingston)
Age: Over 65
Sex: Male
Comment:
VERY happy with library services overall!!
Number: 207
User Group: Undergraduate
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I love the library, the 2nd and 3rd floors are great for studying. I think the library needs more new
books, a larger 24 hour/group study room (that room gets packed really quickly during the day),
and a generally-placed, larger directory (what floor call numbers located on, rules of the library,
etc.).


Number: 208
User Group: Undergraduate
Discipline: Other
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
Online resources are often confusing to use and sometimes make it hard to find what I am looking
for online.


Number: 209
User Group: Graduate
Discipline: HSS -- School of Education
Library Branch: CCE Library (Providence)
Age: 23 - 30
Sex: Female
Comment:
The hours need to be extended on Sat. and Sun.


Number: 210
User Group: Graduate
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
More journals! More journals online!


Number: 211
User Group: Graduate
Discipline: College of Engineering
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
ILL staff are extremely courteous and helpful. They have provided me with valuable and timely
information whenever I have requested. Thanks to their excellent service, I could obtain my
literature on time.
Number: 212
User Group: Undergraduate
Discipline: A&S -- Sociology and Anthropology
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
Last summer and fall I was doing a research project with another student and we needed
information from journals that the library did not have. We talked to a librarian about getting an
inter library loan. She told us what to do and we filled out the form. We never got our journal.
When we talked to the professor who was helping us we got the impression that the library does
not like to ILL things for students. The library does not have a large selection of journals in its
posession so for them to not ILL things for students severely hinders students' ability to do
research. I think that a library that does not care about its students or at least gives that
impression is not really doing its job. What is the library here for if its not to help students access
the material they need to succeed in their classes?


Number: 213
User Group: Undergraduate
Discipline: HSS -- Human Development and Family Studies
Library Branch: CCE Library (Providence)
Age: 46 - 65
Sex: Male
Comment:
The staff at the CCE library maintain a level of professionalism, while at the same time make you
feel right at home.


Number: 214
User Group: Undergraduate
Discipline: A&S -- History
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
I need to use interlibrary loan a lot, and if I go to see them in the office, sometimes it seems they
have no idea what I ordered or when it will arrive.
Also, HELEN can be a bit confusing when trying to locate items besides books (ie. journals,
newspapers, etc.)


Number: 215
User Group: Undergraduate
Discipline: CELS -- Environmental & Natural Resource Economics
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
i love the room where you can meet for group presentations, get coffee, and study! it is a
wonderful idea! the majority of my time on campus is spent there!
Number: 216
User Group: Faculty
Discipline: A&S --Art
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
Library staff are fine - but we are starved for resources, including print ,materials, which remain
essential in my field. Of necessity I do most of my work at Brown.


Number: 217
User Group: Undergraduate
Discipline: College of Nursing
Library Branch: CCE Library (Providence)
Age: 23 - 30
Sex: Female
Comment:
the people that works there are very helpful and very sweet.


Number: 218
User Group: Undergraduate
Discipline: A&S -- English
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
Overall, I'm satisfied with the library, but I wish there were more areas for groups to work without
having to worry about disturbing individual studiers.


Number: 219
User Group: Undergraduate
Discipline: A&S -- Political Science
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
i think that the library does its job very well


Number: 220
User Group: Graduate
Discipline: Graduate School of Library and Information Studies
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
The reference room and reserves have always been very helpful. The computer room, not so
helpful. The ciruclation desk friendly, but not always helpful.
Number: 221
User Group: Undergraduate
Discipline: Other
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
The staff at the Providence campus are so helpful, respectful, understanding and patient. I prefer
this library because of the library's staff.


Number: 222
User Group: Undergraduate
Discipline: CELS -- Community Planning/Landscape Architecture
Library Branch: CCE Library (Providence)
Age: 31 - 45
Sex: Female
Comment:
Marilyn and Vernice are always so kind and helpful when I've needed anything. They are both a joy
to see when I go to Prov. library.


Number: 223
User Group: Graduate
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
I would like to see more electronic access to psychology journals, such as Developmental
Psychology.

The library staff are very helpful.


Number: 224
User Group: Undergraduate
Discipline: A&S -- Modern and Classical Languages and Literatures
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
more couches in quiet places, and more tables that are not near other tables.


Number: 225
User Group: Undergraduate
Discipline: College of Engineering
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
The downstairs men's bathroom closes at 4... but the women's doesn't.... what's up with that?!
Number: 226
User Group: Undergraduate
Discipline: Other
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Male
Comment:
There are no superlatives that can adequately describe the library services and access at URI
Kingston.

I have used the services of this library for the past 6 years and have no institution comparable to
date.


Number: 227
User Group: Undergraduate
Discipline: CELS -- Biological Sciences
Library Branch: CCE Library (Providence)
Age: 23 - 30
Sex: Female
Comment:
I wish that we woud be allowed to keep our water bottles on the tables and freely drink during the
many hours of study there. I completely understand why it's prohibited around the computers.
However, I strongly believe that it should be allowed to drink in the library (no food though, can
get smelly)


Number: 228
User Group: Graduate
Discipline: Graduate School of Library and Information Studies
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
It would be nice to be allowed to drink your coffee in the large room with tables/chairs next to the
periodicals area.

Number: 229
User Group: Undergraduate
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
The 24 hour room is a great idea. Please don't take it away from us. However, after 12:30 a.m.
people (in study groups) or individuals should keep their noise levels down; other people are trying
to study. Sometimes there are conversations that don't pertain to "studying" and it can be
destracting for those of us who "are" trying to study.

Number: 230
User Group: Graduate
Discipline: A&S -- English
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
This library has an adequate staff but lacks journal and book resources that would better support
my studies (ENG). Many journals and books are owned by other RI institutions, but sometimes
research dictates my paper topics so late that I do not have time to use inter-library loan. Not
your fault of course.


Number: 231
User Group: Faculty
Discipline: Graduate School of Oceanography
Library Branch: Pell Library (Narragansett)
Age: 46 - 65
Sex: Male
Comment:
The Pell Library staff are an important resource, capable, helpful and considerate. If I encounter a
problem which needs their help, they do everything they can to get me the materials I need.


Number: 232
User Group: Undergraduate
Discipline: A&S -- Communication Studies
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
I love the URI Library!


Number: 233
User Group: Faculty
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Male
Comment:
many instances, I go to Internet librarian Amy and she has been very very helpful in insecuring the
articles I need to use in my research


Number: 234
User Group: Graduate
Discipline: Other
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
On more than 1 occasion I have brought back a book only to be told I didn't. The circulation desk
needs to be more efficient. Library hours need to be expanded as well.


Number: 235
User Group: Undergraduate
Discipline: Undecided
Library Branch: CCE Library (Providence)
Age: 31 - 45
Sex: Female
Comment:
I am currently not a student but I did use it when I was and will use it again when I become an
active student again.
Number: 236
User Group: Staff
Discipline: Other
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Male
Comment:
I think every library on any campus is the hubb of that campus and should be treated as such.
In my mind , there is no other location that signifies the educational spirit of any campus more
than it's libraries.


Number: 237
User Group: Undergraduate
Discipline: HSS -- Textiles, Fashion Merchandising and Design
Library Branch: CCE Library (Providence)
Age ID: 11
Age: Under 18
Sex: Male
Comment:
I love the library. the resource is great. I enjoy being there. the customers are greatly handled and
appreciated.


Number: 238
User Group: Graduate
Discipline: CELS -- Fisheries, Animal & Veterinary Science
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
They are much more helpfull at the Pell Library that at the Kingston library, many of the students
who work at the Kingston library do not know what they are doing. Many of the books stay
unreshelved for long time, one has to look for them in the temporary shelves sometimes for more
than once, because they are not reshelved promptly. (sometimes it takes more than a month for
the books to be reshelved)


Number: 239
User Group: Faculty
Discipline: A&S -- History
Library Branch: University Library (Kingston)
Age: Over 65
Sex: Male
Comment:
I have always held held the library in high esteem and am sorry to say that the quality of its service
has declined considerably in recent years.


Number: 241
User Group: Undergraduate
Discipline: College of Nursing
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
Inter-Library Loan is fabulous and the staff there is extremely helpful and efficient!!


Number: 242
User Group: Faculty
Discipline: A&S -- Computer Science and Statistics
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
Wishing for more electronic journal subscriptions ... major complaint.


Number: 243
User Group: Staff
Discipline: Graduate School of Oceanography
Library Branch: Pell Library (Narragansett)
Age: 31 - 45
Sex: Male
Comment:
Roberta Doran is a gem and URI is lucky to have her. She should be promoted in Pell.


Number: 244
User Group: Undergraduate
Discipline: Other
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
Things get lost there quite often. Twice in three weeks a book and a video I needed were missing.


Number: 245
User Group: Faculty
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
When CRIARL was stopped, it seems as though the Brown Medical Library collections weren't added
into HELIN...this could be a useful addition to HELIN.


Number: 246
User Group: Faculty
Discipline: HSS -- Textiles, Fashion Merchandising and Design
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
With interlibrary loan, my experience has been that available materials arrive quickly. Materials
that are difficult to find seem to get lost somewhere. Rarely do I get feedback about the status of
thess materials.
I had a very bad experience at the Reference desk trying to get info about copyright laws for
images. The librarian was absolutely no help.


Number: 247
User Group: Staff
Discipline: Other
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
You have a wonderful reference desk staff and circulation desk staff as well. The library is a
welcoming place. I would like to see more marketing/advertisement of services/software/tools
provided to university community, e.g.,refworks.


Number: 248
User Group: Faculty
Discipline: A&S -- Chemistry
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Male
Comment:
increased access to online journals is required to become a competitive research institution. This
is the area in which the library is most deficient. Other areas of service are fine.


Number: 249
User Group: Faculty
Discipline: HSS -- School of Education
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
How may I request electronic subscriptions to practioner journals ?


Number: 250
User Group: Staff
Discipline: Other
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
I enjoy the relaxed atmosphere of the first large sitting room on the right as you enter.


Number: 251
User Group: Undergraduate
Discipline: Other
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
Reference Librarians are especially helpful and friendly.
Number: 252
User Group: Faculty
Discipline: A&S -- Economics
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Male
Comment:
The lack of discipline in the library is a disgrace. Cellphones, food, drinks, loud conversations,
and loud music are ubiquitous. Student behavior in the library is indistinguishable from that in the
cafeteria. Rules need to be prominently displaced and consistently enforced.


Number: 253
User Group: Faculty
Discipline: Other
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Male
Comment:
Needs to have direct access to more journals, (ie Ovid). Inter-lib. loan works very well, but is a
little slow and sometimes copies are unreadable..


Number: 254
User Group: Undergraduate
Discipline: CELS -- Cell & Molecular Biology
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
the library is my getaway


Number: 255
User Group: Staff
Discipline: CELS -- Plant Sciences
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
My chief complaint about the library is the lack of access to a large variety of electronic resources.


Number: 256
User Group: Undergraduate
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
Very Good,Only Draw Back Is Not Having All Reserves Available Through Online Access.
Number: 257
User Group: Faculty
Discipline: College of Nursing
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
A continuing frustration is that print books or journal articles are not available when listed as
available online. Almost every time I go to the library to search for things listed as available, at
least one thing I am looking for is not in the stacks!


Number: 258
User Group: Undergraduate
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
I wish we could print for free. I cant tell you how many times I have needed something and only
had a debit card and no cash and couldnt get something I needed. And on the second and third
floors you need more couches those hard chairs only make me focus on how bad my butt hurts
not my studies.


Number: 259
User Group: Undergraduate
Discipline: College of Nursing
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
The staff is excellent!! Just change the hours to be open more often on the weekends and have
more full text journals available on line and carry more nursing journals


Number: 260
User Group: Undergraduate
Discipline: A&S -- Communication Studies
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
A more well-lit outside of the library is of concern to me at night. Also I think publicizing the use
of private rooms for study would be beneficial.
Number: 261
User Group: Faculty
Discipline: A&S -- History
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
I feel that the library staff is overworked and that it doesn not speak well of the library to work
without enough professionals.

 I hate the lack of quiet in the library. Everybody speaks in voices that they'd use in the
supermarket. On the other hand, I like the innovation of having a cafe; it adds to the incentive for
the students to study there.

 I rarely go into the library because I have a disability and it is hard for me to get there since they
took away the parking spaces that were close to the front of the library. I have tried using the
downstairs back exit but ringing the intercomm and waiting for somebody to come down to open
it is a nuisance. It's too bad because I have loved libraries all my life and make frequent use of the
Providence Public library WHICH IS MORE ACCESSIBLE THAN URI's.


Number: 262
User Group: Undergraduate
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
The fact that there are individual study rooms, plenty of seating and couches in the reserve room,
wireless and ethernet internet connections, a stand for coffee and snacks, and vending machines
with caffeinated sodas (a must, haha), and sections of the library which seem to always be quiet
(like the third floor), is important. Also, many computers, easy information finding systems, and
printers and photocopiers make the Kingston library very effiecient and helpful, not to mention the
huge collection of physical materials.


Number: 263
User Group: Faculty
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
I would like to see access to more electronic journals - especially JSTOR
Number: 264
User Group: Graduate
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Male
Comment:
I recently started working at another university in the massachusetts area, and was stunned at how
much better their library is. The staff are friendly and know what they are talking about, and there
is wide access to resources. The continued cutting back of journals at URI is a huge problem for
psychology students in general, and the lack of system resources is appalling. My undergraduate
university had a library open 24 hours, 7 days per week, which I think speaks to the level of
academic commitment. It is notable that the URI library is not. The computer services at the URI
library are some of the worst I have ever used. The kiosks on the first floor are constantly either
not working or virus laden, as are most of the kiosks on the floors. If URI wants to be thought of as
more than a party school, the library services need to greatly improve.


Number: 265
User Group: Faculty
Discipline: College of Engineering
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
survey response might be low because the "clickable image" does not come through on some
email programs. You should just provide a website address.

Number: 266
User Group: Graduate
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
Overall a very helpful resource!

Number: 267
User Group: Undergraduate
Discipline: A&S -- Political Science
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
have 24 hour computer lab(even a small one) and free printing

Number: 268
User Group: Undergraduate
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
I like the library. I think that they are doing a great job. Perhaps a make-over in some student
study area providing a more quiet environment. Also maybe incorporated into URI101 could be
'how to act in the library" given that many people are very loud in quiet private study areas.
Number: 269
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
I believe that they offer quiet enviornments to study and the workers are always there to help.


Number: 270
User Group: Staff
Discipline: A&S -- Sociology and Anthropology
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
My declining use in library services began while I was persuing my Master's degree two years ago.
Unfriendly employees, long lines with one person behind the desk led me to...believe it or not, the
library at RIC!!!


Number: 271
User Group: Undergraduate
Discipline: College of Engineering
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
a good source, great getaway for work


Number: 272
User Group: Faculty
Discipline: CELS -- Biological Sciences
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
My main complaints are the limitations in journals, particularly online. The one journal that I
would most like to have current online access to is Ecology. It is not expensive and would be a
great aid to faculty and students in numerous departments on campus. I realize that current
electronic access to Science and Nature is expensive, but these journals are the top journals for all
scientists. Also, having access to JStor (which has older online versions of many journals) would
be fabulous. Thank you!


Number: 273
User Group: Undergraduate
Discipline: College of Engineering
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
Create a printing quota for students using the computer room. Similar to the type used in the
Engineering Computing Center in the Kirk Building.


Number: 274
User Group: Undergraduate
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
Library needs more areas to go where it is quiet and where you can talk. Reserves is not big
enough so people go wherever they want and are too loud.


Number: 275
User Group: Undergraduate
Discipline: A&S -- English
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
Very helpful staff.


Number: 276
User Group: Undergraduate
Discipline: A&S -- English
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
What is mostly needed is a quiet area for those who need to study without the interruption of
fellow students, and also a quiet computer lab that can be used to take WebCT quizzes, since the
main lab can be noisy and hard to concentrate in.


Number: 277
User Group: Undergraduate
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
The staff is usually very polite & knowledgable. My only complaint about the library is that many
rooms, other than the 24 hr room, are quite noisy & that makes it very difficult to focus.


Number: 278
User Group: Undergraduate
Discipline: College of Engineering
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
Very good library, staff is wonderful!


Number: 279
User Group: Undergraduate
Discipline: College of Engineering
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
I think the hours of the library are great. I do not like seeing people sleeping in the library, not
only is this creepy, but also unsanitary. Perhaps this rule could be more stricly enforced.


Number: 280
User Group: Undergraduate
Discipline ID: 28940
Discipline: CELS -- Geosciences
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
you guys rule


Number: 281
User Group: Undergraduate
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I like the library and the service there is great. I find it difficult to find things on my own without
asking for help. The library needs larger tables and desks more comfortable seeting, and most
importantly longer hours. the 24 hour room is great, however when research needs to be done it
be helpful to have the library either open earlier inthe morning or later at night especially for full
time students that need to also be employed. Also the mardi gras band was not somthing I wanted
to get distracted by while I was trying to study.


Number: 282
User Group: Undergraduate
Discipline: A&S -- History
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
I think that the library at URI is amazing.

Number: 283
User Group: Staff
Discipline: A&S -- English
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
I've seen a concerted effort at making the resources of the library more accessible and more
pertinent to multi-disci plinery studies and the user-friendly spaces and staff make it a pleasure
to visit the library. Thanks for the excellent service.
Number: 284
User Group: Undergraduate
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
My main reason for taking the time to fill out this survey is to comment on the fact that you can't
bring coffee into the library. I have been stopped several times trying to walk upstairs with a
coffee in my hand and told I had to finish it in the reserves room. Now I am at the library to study.
I would say about 75% of college kids need coffee to study for a big exam. I would also say that
that 75% can't be bothered trying to studying for a big test in the reserves room with all that noise.
Let alone the fact that you can hardly ever get a table in there. That being said, I think all the
college students on campus are mature and responsible enough to take a cup of coffee into the
library without spilling it and then disposing of it in the garbage when they are finished. I don't
understand what the big deal is, and I really find it to be a HUGE problem.


Number: 285
User Group: Undergraduate
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
i love the 24 hour room, the food offered there, and the fact that I can "get a quiet room" on the
fhird or fourth floor.


Number: 286
User Group: Undergraduate
Discipline: College of Engineering
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
Great Job

Number: 287
User Group: Undergraduate
Discipline: HSS -- School of Education
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I feel satisfied with the service I get at my library.

Number: 288
User Group: Undergraduate
Discipline: College of Engineering
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
the printing cards you have to buy are not convenient because you have to buy a new card every
time and end up having 9 cents left on each card because the slot created to put more money on a
card was jammed.
Number: 289
User Group: Undergraduate
Discipline: CELS -- Natural Resources Science
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
The first two columns of this survey are of dubious value, at least from my perspective. Also, I will
be extremely upset if I receive spam for this email address I have provided. It is my primary email
address and "clean" so far of spam. Please, I beg you, if it's given out to businesses, just don't use
mine. Remove me from the drawings if it's required that the email address be given out to
companies. If not, well, then sure go for it and add me to the drawings.


Number: 290
User Group: Undergraduate
Discipline: College of Engineering
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
great staff and good service, just please fix the water fountains so they give out CLEAN SAFE
DRINKABLE water! (kingston)


Number: 291
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
The URI library is great!


Number: 292
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
If rooms were available for group study were readily available would be helpful


Number: 293
User Group: Undergraduate
Discipline: HSS -- Textiles, Fashion Merchandising and Design
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I love studying here!


Number: 294
User Group: Staff
Discipline: Other
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
I usually have to use Brown Med Library to find tohe materials I need.


Number: 295
User Group: Graduate
Discipline: HSS -- Communicative Disorders
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I think the library does contain a lot of information, but not enough information for the field of
Speech Language Pathology or Communication Disorders. Recently, I tried to look up information
for several papers for my Communication Disorders classes, and most of the information needs to
be transfered from another library through an interlibrary loan. I feel the library needs to be up to
date and include much more information in the field of Communication Disorders for its students.


Number: 296
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
They are usually pretty good, but I feel the presentations to URI 101 students could be changed a
little bit or have the mentors be more involved in giving the presentations so the students get
more out of the presentations.
Number: 297
User Group: Undergraduate
Discipline: CELS -- Marine Affairs
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
There needs to be stricter rules about the levels of noise allowed depending on the floor. For
example, larger-group projects and reserves on the 1st floor, small-groups or pairs on the 2nd
floor and solitary, little to no talking on the 3rd floor.
These should be known to all students and monitored more closely.
Number: 298
User Group: Graduate
Discipline: Graduate School of Library and Information Studies
Library Branch: CCE Library (Providence)
Age: 31 - 45
Sex: Female
Comment:
I generally feel the library does an excellent job meeting very diverse needs in a large population.
My desired level of service is always higher than perceived service; I always feel improvements and
progress can be made.


Number: 299
User Group: Graduate
Discipline: CELS -- Environmental & Natural Resource Economics
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
In general, I've been very pleased with the speed of interlibrary loans in the event that I am unable
to access a journal article electronically.


Number: 300
User Group: Staff
Discipline: CELS -- Biological Sciences
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
good


Number: 301
User Group: Undergraduate
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
They removed the few tables in the library that were isolated, making it tough to study with a small
group in a quiet area. The only other option is the small study rooms which aren't very comfortable
or inviting.
Number: 302
User Group: Graduate
Discipline: HSS -- Human Development and Family Studies
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
~it's great that many professional journals are now accessible electronically, however very
frustrating when they only date back a few years and there is no paper copy available for earlier
dates
~library orientations for grad students should probably assume that we know most of the basics -
I found this to be very repetitive
~easier access to research databases from home would be extremely helpful
~the lowest level is sort of creepy without many or any staff around to help provide for the safety
of library users down there
~high cost of copying/printing has led me to do more work at home rather than coming into the
library
~the majority of library staff have been very helpful and knowledgable - a few are demeaning
~overall, it is a comfortable study/research atmosphere


Number: 303
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
The librarians are very very helpful and so are some of the students that work for the library,
however, there are some students that don't always know how to help you and there sometimes
isn't someone around that does. This is usually at night though. Otherwise everythying seems to
be very good.


Number: 304
User Group: Graduate
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
I am really disappointed in the e-journals available. as a phd student i very much DEPEND on
these resources for my work and research. for a school with such great graduate programs, the
library is VERY inadequate. i have been forced to go elsewhere to find information for my
research, which i think is very unfair for graduate students. i feel something needs to be done
about it as i have heard many graduate students talk about how difficult it makes their work.


Number: 305
User Group: Undergraduate
Discipline: HSS -- Communicative Disorders
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I love the fact that when the daily grind closes (the cafe in the reserves), they hands out the left
overs


Number: 306
User Group: Graduate
Discipline: CELS -- Environmental & Natural Resource Economics
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
The library is lack of our major textbooks and relevant magazines and journals. The electronic
resource is so limited.


Number: 307
User Group: Graduate
Discipline: A&S -- Economics
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Male
Comment:
Overall the Library and its staff are doing a great job. The physical plant looks better, and the
layout is improving almost daily. It seems everyone has their thinking caps on and wants to make
URI's Library the best it can be.
I realize there is a policy effort to make the library more relaxed with regards to higher volume
conversations by the library staff when interacting among themselves and with customers
(students), but I think we must realize that the physical building alows only for a minimal decibel
threshold. This I suppose is related to the non-sound absorbing quality of some of the materials
used in its construction, i.e., marble clad columns. If there were sound absorbing materials in
place the decibel level might be accectable, but as it is not a conversation can be heard all the way
accross the Library, even on the second floor, very often making it difficult to concentrate on the
work at hand, Thanks for keeping the Library open until 8pm on Fridays and Saturday nights - I
think this is very inovative. I would hope you would avertise this more and perhaps try to keep it
open in the summer even when there is no summer school through working with the State's
Library system for funding toward advertisement of the Library's accesibility.


Number: 308
User Group: Undergraduate
Discipline: HSS -- School of Education
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
i am pleased over all with the library and its service, it is also very welcoming and beautiful


Number: 309
User Group: Undergraduate
Discipline: HSS -- Textiles, Fashion Merchandising and Design
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
Library 120 helped to familiarize me with the library and new information concerning books,
writing, and the library iteself. I highly recommend taking that class.
Number: 310
User Group: Undergraduate
Discipline: CELS -- Nutrition & Food Sciences
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I just recently went to the reference department to look for a book i needed for my research. The
reference department pointed me in the right direction, however, the pages i needed someone tour
out. So the reference department very quickly had the pages i needed faxed to the library so i
could finish my research and they binded them into the book.


Number: 311
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
more focus with mac computers


Number: 312
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I have been to the library many times in my first year and have been satisfied everytime.


Number: 313
User Group: Graduate
Discipline: HSS -- Human Development and Family Studies
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
better parking at night for students who need it, to far to walk, get scared at night


Number: 314
User Group: Undergraduate
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
MORE ONLINE JOURNALS!
Number: 315
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
I would suggest that printing be made free of charge and that there could be a way to access
computers during the day when the lab is full.


Number: 316
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
I think the library has to have more availibility of internet facilities such as lab, laptop connection,
and etc.


Number: 317
User Group: Undergraduate
Discipline: A&S -- History
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I think that the URI library has many of the tools to help students learn, but most students don't
utilize them because they either do not know they are there, or don't know how to use them. It
might also be nice if the night staff became a little more knowledgable on where to look or how to
look for things for students who only have time to go to the library at night.


Number: 318
User Group: Faculty
Discipline: A&S -- English
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Male
Comment:
I'm a fan of the URI library services.


Number: 319
User Group: Undergraduate
Discipline: CELS -- Cell & Molecular Biology
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
more tables
Number: 320
User Group: Faculty
Discipline: A&S -- Modern and Classical Languages and Literatures
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
My experience with personnel has been great. The real problem area is money for more electronic
resources (i.e. subscriptions to academic journals) and for books.


Number: 321
User Group: Undergraduate
Discipline: Undecided
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
The library at the university of rhode island is a very helpful and well rounded environment.


Number: 323
User Group: Graduate
Discipline: College of Engineering
Library Branch ID:
Library Branch:
Age: 31 - 45
Sex: Male
Comment:
I am rarely able to find the books and/or periodicals I need. It costs me an addtional $200++ a
year to subscribe to the journals that we don't have access to. I can count on one hand the
number of books I've used from the library. In fact, I could survive quite comfortably without the
library here on campus. Its little more than a social club with a less than academic environment
and extremely poor selection of electrical engineering resources.


Number: 324
User Group: Undergraduate
Discipline: College of Engineering
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
I wish there were more snacks available at more times, with cheaper prices too. Sometimes it helps
to get that extra sugar into your system when your studying hard


Number: 325
User Group: Undergraduate
Discipline: A&S -- Philosophy
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
Longer library hours on weekends would be nice. The lighting is also really poor, and makes me
want to go crazy.

Number: 326
User Group: Undergraduate
Discipline: A&S -- History
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
I do like using the library and the third floor is a great place to make out. i am also glad that the
glory hole in the basement was covered that was just gross. Really gross.


Number: 327
User Group: Undergraduate
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I wish that the area of the library where students can rent movies was open later. Students should
not have to pay to print out documents, we give too much money to this university as it is!


Number: 328
User Group: Undergraduate
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
The biggest thing I have against the library is that it contains no novels or books that can be used
as free reading books. Even when I'm at school I enjoy winding down with a free reading book and
I hate always have to request a book from a different library. I also find it very difficult to locate
books within the library.


Number: 329
User Group: Undergraduate
Discipline: HSS -- School of Education
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I love the cushion-y chairs in the library, they're so comfy!


Number: 330
User Group: Undergraduate
Discipline: CELS -- Marine Affairs
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
Is it possible to enforce the third floor extreme quiet rule. There has people talking on there cell
phones and using the ear phone radios really loudly. Thanks.


Number: 331
User Group: Undergraduate
Discipline: A&S -- Communication Studies
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
I like using the library. It is a nice, quiet atmosphere, and the people are very nice.


Number: 332
User Group: Undergraduate
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
I usually try not to ask for help, because it gets me nowhere; but I asked for help early yesterday
morning for a research project, and again all I got was a lame answer and a lot of attitude!
Though you were here to "help" the students!!!! What do we pay that library fee for??


Number: 333
User Group: Faculty
Discipline: CELS -- Cell & Molecular Biology
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Male
Comment:
The Library needs to significantly expand electronic subscriptions to science journals. Many of the
important journals in my field are not available through the URI library


Number: 334
User Group: Undergraduate
Discipline: CELS -- Biological Sciences
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
The library could realy update the online articles. I need a lot of scientific papers for my work and
it takes HOURS to photocopy and FIND all of them. It is a lot easier to just find a lesser article and
download it then to search for a great one through the stacks. Also during finals and exam periods
there is never any seats in the library, especially for study groups. However I find the workers at
the library very nice and helpful.
Number: 335
User Group: Graduate
Discipline: CELS -- Nutrition & Food Sciences
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Male
Comment:
Overall I'm very pleased! Much of what I need I can get.
Some MAJOR journals such as JAMA and NEJM should have downloadable access.
Approximately 1/2 the time I've needed to go to the library itself, I have not been able to find the
items I need (they were missing). Once lost, items are almost impossible to find in the stacks, but
perhaps students could help w/ this (i.e. summers??).
Reference staff in particular has helped me.


Number: 336
User Group: Undergraduate
Discipline: CELS -- Biological Sciences
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
need to make things print out faster PLEASE!!!!!


Number: 337
User Group: Faculty
Discipline: College of Engineering
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Male
Comment:
Weekend hours should be expanded. Reference materials must be made available for short-term
(2 hour) checkout so pictures can be scanned from journals, etc, for teaching/research.

Number: 338
User Group: Faculty
Discipline: A&S -- Music
Library Branch: University Library (Kingston)
Age: Over 65
Sex: Female
Comment:
Would like new books in my fields (piano pedagogy, women in music, music education history and
philosophy) to be ordered automatically. Would like more journals in above-mentioned fields.
Would like more CDs with music by women composers and performers.

Number: 339
User Group: Undergraduate
Discipline: College of Engineering
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
Library is a nice place to hang out and study in quiet. It's a nice get away from friends that tend to
stop you from doing you work
Number: 340
User Group: Undergraduate
Discipline: HSS -- Communicative Disorders
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I do not really enjoy the presentations about the library for freshmen. I am a URI 101 mentor and
that was the one of the hardest things to get my freshmen to go to. It is the way it is presented to
them, you already know the information, you need a polite reminder. I use the library to study all
the time thought, and I think it is one of the best resources on campus.


Number: 341
User Group: Undergraduate
Discipline: CELS -- Biological Sciences
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
It is a great help to know that we have the resources right at our finger tips


Number: 342
User Group: Undergraduate
Discipline: A&S -- Communication Studies
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
the library should be open 24 hours a day sun-thursday at the very least.


Number: 343
User Group: Undergraduate
Discipline: A&S -- Communication Studies
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
i really like the uri library.


Number: 344
User Group: Graduate
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Male
Comment:
The Helin catalog web pages load extremely slowly or not at all from off campus. (I use Cox High
Speed.) Sometimes I can't acess the research databases I want to when off campus becasue of this.
This also prevents me from accessing Electronic Reserves my professors make availabe, unless I
am on campus. This poor server performace defeats the whole purpose of making information
available on the Web. This poor performance should be investigated and corrected quickly.
Number: 345
User Group: Faculty
Discipline: A&S -- English
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
I wish you carried more literary journals and had a much more inviting periodical reading room
with literary magazines all grouped together and more visible.


Number: 346
User Group: Undergraduate
Discipline: A&S -- Communication Studies
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
The friendliest staff that I have encountered in the library are the people in the reference area.


Number: 347
User Group: Undergraduate
Discipline: CELS -- Biological Sciences
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
More electronic accessibility is greatly needed!


Number: 348
User Group: Undergraduate
Discipline: CELS -- Biological Sciences
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
Thanks for great service and convenience. Congratulations on the national award your associates
have recieved recently. You provide an invaluable service to students.


Number: 349
User Group: Staff
Discipline: Graduate School of Oceanography
Library Branch: Pell Library (Narragansett)
Age: 46 - 65
Sex: Male
Comment:
I am sure that my responses would have been VERY different if I had been a student ... resources
for faculty and staff at Pell are excellent, and the Pell library staff have been great the entire time
I've been at GSO. I find the largest single impediment to using the main campus library to be the
parking situation, so I tend to not go there, or only go during vacation periods.


Number: 350
User Group: Undergraduate
Discipline: A&S -- Political Science
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
Library employees are fine when I've needed them, but I'd like to see it as more of a self-help
system. Self-checkout stations would be convenient, but most of all I'd like to see more up-to-
date books and resources in general.


Number: 351
User Group: Faculty
Discipline: HSS -- School of Education
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
I believe the library has limited resources, including funding. There might be considered a special
line in the capital campaign for this support. Also, the development office might solicit donors for
materials in specific discipline areas where there is a dearth of information to supplement the
general materials and name the library collection of materials for the donor.


Number: 352
User Group: Undergraduate
Discipline: A&S -- History
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
I thought the library is very helpful but it is very noisy and hard to concentrate and the atmosphere
isnt that pleasant because all the chairs are moldy and I feel that new comfortable furniture is
needed.


Number: 353
User Group: Graduate
Discipline: A&S -- English
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
The literature available, especially in the fields of critical theory and literary theory is quite sparse.
There are multiple times where I have to go elsewhere to locate a source.
Number: 354
User Group: Graduate
Discipline: Undecided
Library Branch: CCE Library (Providence)
Age: 23 - 30
Sex: Female
Comment:
Nothing is perfect. We will always find great people or people who are just doing the basic task .
But overall it is a good staff.
Number: 355
User Group: Graduate
Discipline: Graduate School of Library and Information Studies
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
Services have been great so far. Only annoyance I encountered was having to drive here to activate
my Id in order to access electronic journals.


Number: 356
User Group: Undergraduate
Discipline: A&S -- History
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I think that the librbay is great and very useful. I am a fifth year student and just recently started
using the librbay/resources...I only wish that I had started earlier. Life is easier now.


Number: 357
User Group: Graduate
Discipline: A&S -- Chemistry
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
need better access to SciFinder


Number: 358
User Group: Undergraduate
Discipline: College of Engineering
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
It was wonderful to see the library expand its weekend (Sat 10-8, instead of 10-6) hours this year.
I hope this schedule will remain in place for years to come. And, it would be nice if the library
could open earlier on Sundays.
I


Number: 359
User Group: Undergraduate
Discipline: A&S -- English
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I absolutely LOVE the AIM feature that you have! When I am in the Surge buidling, or anywhere I
need to do research, as long as I have internet, I can get help finding online journal, newspaper
and archive information from a qualified librarian! This service should definitely be promoted
some more, as it would be an enormous help to serious students who live in the dorms. Whoever
thought of it should be given a raise! Thanks for all the help!
Number: 360
User Group: Undergraduate
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I wish the library was open late saturday's and early sunday mornings for people who have a lot of
work to do. Or at least the 24 hr room was open for people who needed to use it


Number: 361
User Group: Graduate
Discipline: Graduate School of Library and Information Studies
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
I have found it to be mostly positive. The catalog, web-site and electronic resources are excellent.
One issue I have is that when there is a book on reserve, it would be nice if there were a circulating
copy as well, or a second copy on reserve. Or, if more things were available on e-reserve. I would
also like to see some more comfortable chairs throughout the library. Some staff people could use
some work on seeming more welcoming, for example a smile would go a long way. As a GSLIS
student, the technical services staff have been enormously welcoming and helpful when I have had
technical questions.


Number: 362
User Group: Undergraduate
Discipline: A&S -- Political Science
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
The staff is excellent, they are always courteous and helpful. I would like to see the computer lab
be open longer hours and better printers.
Number: 363
User Group: Undergraduate
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
The food offered in the reserves is a good idea.
The new carpets are nice.
I like the new computer set-up in the lobby area.
Number: 364
User Group: Faculty
Discipline: Other
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
Staff members are wonderful and do the best that can be done with somewhat inadequate
resources. Items 31 and 32 are totally N/A for me and I only answered them because forced.


Number: 365
User Group: Graduate
Discipline: A&S -- Chemistry
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Male
Comment:
The journals are not placed in the shelves very often. Once I needed one journal and it took me
one week to find it. It was near the xerox machine, not even in the temporary shelves.
In another occasion, I requested the library to look for an issue of a journal which according to the
website should be on the shelf. I never got an answer and I needed for my comprehensive exams.

Number: 366
User Group: Faculty
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Male
Comment:
in general, service is excellent - given the *available resources*, I think a remarkable job is being
done - the main area that needs more attention, and where things are not as good as they could
be, is electronic access to journals, but again, this is mainly a problem of available resources...

Number: 367
User Group: Undergraduate
Discipline: A&S -- Modern and Classical Languages and Literatures
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I really feel that I have been well educated by the library about it's services, however, I think that
the attitude of some of the library staff could show some improvement. Also, and easier way of
understanding the differences of the online databases would be much appreciated

Number: 368
User Group: Undergraduate
Discipline: CELS -- Biological Sciences
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I think it would be helpful to have a copy of all texts that teachers require in class available in the
library because sometimes they are not used enough for the amount of money that they charge
and being that i do not have a lot of money, everyonece and a while i wold like to looka t a text on
reserve
Number: 369
User Group: Undergraduate
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
Works for what its there for


Number: 370
User Group: Faculty
Discipline: Other
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
Mydiscipline is writing and rhetoric. Because of underfunding, the library is woefully short on
journals in my field. The staff is wonderful

Number: 371
User Group: Faculty
Discipline: A&S -- Communication Studies
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
Given the paltry budget library has, they do well. However, seems that physical/natural sciences
have some privileging.

Number: 372
User Group: Undergraduate
Discipline: CELS -- Cell & Molecular Biology
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
It has been harder to study in the library each year that I have been here, to the point that I almost
always study in lab now. The trouble is cell phones, and the lack of enforcement of the library's
existing policy. If you sit in a busy place, everyone uses phones. If you try to sit in a remote place,
people walk there with their phones to talk. The library staff do nothing to stop this, and in many
cases break the rule right in front of the circulation desk in the lobby. I'm sick of it, and I know I
am no the only one. When is this school going to get serious about making the library a place to
study?

Number: 373
User Group: Undergraduate
Discipline: College of Engineering
Library Branch: University Library (Kingston)
Age ID: 12
Age: 18 - 22
Sex: Male
Comment:
In my classes I'm not required to do as much research as some other students so I'm not as
familiar with all the resources and therefore don't appreciate the library as much. This being said
it offers a great atmosphere for studying.
Number: 374
User Group: Undergraduate
Discipline: CELS -- Biological Sciences
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
There is always a place to go that suites my study needs.


Number: 375
User Group: Undergraduate
Discipline: HSS -- Physical Education and Exercise Science
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
It works


Number: 376
User Group: Undergraduate
Discipline: A&S -- Mathematics
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
it is rediculous that you needed the sex of the surveyor to complete this survey. would you like to
know my ethnicity? my political positions as well? by splitting into male and female, you are trying
to simplyfy something complicated.


Number: 377
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
The library is a really good place to meet up for group projects and study! However there needs to
be more tables in the Reserves, and also need tables that have jacks to plug laptop power cords
into. Is it possible to get more desktops in the computer lab as well?

Number: 378
User Group: Faculty
Discipline: College of Engineering
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Male
Comment:
Budget cuts that limit journal holdings are a long-term issue.
"Floating" time period journal access (e.g. American Chem Soc over a 4 year period) is about to
create gaps in library holdings.
I visit the library only quarterly because I do much of my lit search work at Brown outside of the 9-
5 workday.
Number: 379
User Group: Undergraduate
Discipline: A&S -- Journalism
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
I've never had any serious problems with it.


Number: 380
User Group: Graduate
Discipline: Graduate School of Library and Information Studies
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
One of the key areas that the library needs to work on is its customer service and support and
having employees who understand the concept of service to their public. People who are
frustrated with poor service will turn elsewhere quickly for their information needs. The library
also needs to work on, for lack of a better word, its marketing and PR and present itself to the
college community as THE information resource place. Yell it from the rooftops about what the
library has to offer and make sure it can follow through on its promises. Another area for
improvement is technical service and making sure there is someone who can fix things when they
break. Nothing will turn people off more to using the facilities then useless machines that are
waiting for repair people. Make someone on the library staff skilled about technology.


Number: 381
User Group: Undergraduate
Discipline: CELS -- Natural Resources Science
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
The library is an awsome place to work and study! Thanks!
Number: 382
User Group: Faculty
Discipline: A&S -- Philosophy
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
The research librarians and profesisonal staff at URI are some of the finest scholars and most
reliable colleagues we have - I feel they are terribly undervalued. There has also been a great deal
of innovation and perspicacity among professionals in the library when it comes to modernizing
research resources and creating an impressive electronic presence. The cataloging and search
funtions are as good as any library I have used, including major national libraries and archives.

 I would like to see a few things: one, better hours, especially for students who work late into the
night esp. at finals. Two, a more concerted effort to get classes into and using the library as a
teaching/learning facility - letting faculty know how to make better use of it. The truth is faculty
have little idea of what they can do in this area - you need to educate us! Move us out of our ruts!
Three, more courteous support at the front desks - it is uneven, sometimes fabulous, sometimes
rude and indifferent. Mostly students are the uneven ones here, but not always.

But almost without exception I have found the professional and continuing scholars and staff to be
genuinely impressive, extraordinarily collegial and eager to engage in the collective mission of
research faculty undertake. I always direct my students to research librarians as the folks who best
know how to get started on a project....as smart and informed as faculty (if not more so) and most
often very generous in giving their time, expertise and hands-on assistance.

Finally, putting that coffee shop in was a stroke of genius! And I feel I must mention a few
individuals who are stalwarts of the place and whose attention to my needs has always been first-
rate: Eileen Tierney, Bill O'Malley, Michael Vocino, Jim Kinnie and Sarah Bannister; Also Sue Carew
who was in the admin office . Mary MacDonald is a fabulously imrpessive teacher and innovator
and good citizen; in this latter respect so are Karen Ramsay and Deb Mongeau.David Maslyn has
long been respected as a non-egocentric, entierly compeptent professional of generous
disposition. You guys do wonders with resource cutbacks. Good luck - thanks for soliciting our
views.


Number: 383
User Group: Graduate
Discipline: HSS -- School of Education
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
Overall good library services. IContinuing to enhance the library web site is important because of
the wonderful convenience it offers.


Number: 384
User Group: Graduate
Discipline: Graduate School of Library and Information Studies
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
Answers based on meeting needs of URI classes taken... sometimes library used more often and
sometimes less.
Number: 385
User Group: Undergraduate
Discipline: HSS -- Human Development and Family Studies
Library Branch: CCE Library (Providence)
Age: 46 - 65
Sex: Female
Comment:
I really appreciate the services and support that were and still are available to me throught the
library and it's staff. Since my attending URI I have had much trouble with books and being able to
study, The library and it's staff were very instrumental in the success of each of my semsters. The
current staff, they are great.


Number: 386
User Group: Undergraduate
Discipline: HSS -- Kinesiology
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
The library has really made a conscious effort to update their technology since i have been here
since Sept. 2002. and interconnecting the libraries from other schools have been a advantage to
getting sources that i need. the only improvement i would make is to have more study group
areas and to continue to put more articles accessible via the internet.

Number: 387
User Group: Undergraduate
Discipline: A&S -- English
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I feel like when I go up to people and ask for help that I am bothering them. I wish that all
employees would be more approachable and will understand why I am having dificulty.

Number: 388
User Group: Faculty
Discipline: CELS -- Biological Sciences
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
I don't use library services personally much since electronic media became extensively available. I
hope my answers reflect my major personal need for more access to major journals in my field for
research. I think the resources available for undergrads are pretty good.

Number: 389
User Group: Undergraduate
Discipline: A&S -- Communication Studies
Library Branch: CCE Library (Providence)
Age: 46 - 65
Sex: Female
Comment:
Haven't tried special collections or had experience with reserve lists. I use the library at RWU also,
so my library usage in actuality is higher than stated above (for CCE). If the CCE library could open
on Sat. at 8:30 am that would give people some study time before the 9:00 class
Number: 390
User Group: Graduate
Discipline: Graduate School of Library and Information Studies
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
As a part-time student with a full-time job, I don't often have time to visit the library - but the
electronic databases & ejournals I can access from home have been an invaluable resource.
Thank you!


Number: 391
User Group: Staff
Discipline: A&S -- Computer Science and Statistics
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
for the most part is very convenient


Number: 392
User Group: Faculty
Discipline: HSS -- Human Development and Family Studies
Library Branch: University Library (Kingston)
Age: Over 65
Sex: Female
Comment:
My major concern is holdings and lack of finances to support my research and teaching.


Number: 393
User Group: Faculty
Discipline: Other
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
in general, I am satisfied with the library staff's reactions and support for me and my students.


Number: 394
User Group: Faculty
Discipline: A&S -- Computer Science and Statistics
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Male
Comment:
For me and my colleagues, ready access to digital information, particularly
journals, is the most important service the library can provide. The facilities and services provided
by the pyhsical building itself are of minor importance.
Number: 395
User Group: Faculty
Discipline: A&S -- Communication Studies
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Male
Comment:
Library employees are nice and helpful, but the library itself is not resourceful enough.


Number: 396
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
Employees are often rude. They are often loud in the study environment. It seems as though they
do not see it as a Library environment.


Number: 397
User Group: Faculty
Discipline: A&S -- English
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
Library staff are generally very friendly and professional, but often seem unable to help *solely*
because of lack of resources of various sorts. This is a major problem, and often results in
frustrated professors.


Number: 398
User Group: Graduate
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
I would appreciate more journals being available online.


Number: 399
User Group: Graduate
Discipline: Graduate School of Oceanography
Library Branch: Pell Library (Narragansett)
Age: 23 - 30
Sex: Female
Comment:
Preference is for electronic holdings.
I have had only positive experiences at the Pell library.
Great Librarian.
Freindly and knowledgable staff.
Only comment about Pell is that the hours could be increased.


Number: 400
User Group: Faculty
Discipline: HSS -- Physical Education and Exercise Science
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
Except for assistance with technology, the library staff have been extremely diligent and helpful.
Technology resources are extremely limited--but not only at the library--also across campus.


Number: 401
User Group: Undergraduate
Discipline: A&S -- Mathematics
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
In general the URI Library is doing an excellent job.


Number: 402
User Group: Faculty
Discipline: College of Nursing
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
The library staff have always managed to meet my needs as a faculty member and as a graduate
student. The growth of resource data bases sometimes makes use confusing as the system looks
different and creates uncertainty for the user as well as time for trial and error negotiating of the
system.


Number: 403
User Group: Undergraduate
Discipline: CELS -- Biological Sciences
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I feel the library provides a great place to concentrate and get work accomplished. The cafe is
wonderful too.


Number: 404
User Group: Undergraduate
Discipline: CELS -- Fisheries, Animal & Veterinary Science
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
I have have good experiences at the library, but times where employees could help, should be
expanded to later hours if possible


Number: 405
User Group: Undergraduate
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
friendly staff


Number: 406
User Group: Undergraduate
Discipline: HSS -- Communicative Disorders
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
being in Lib120 it's made the library easier to operate


Number: 407
User Group: Undergraduate
Discipline: CELS -- Biological Sciences
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
i like the way the old reserves room got upgraded! i'd love it if it was further expanded with some
newer more comfortable furniture. the drink/food stand is great but more substanial food (like
sandwiches) would be great!


Number: 408
User Group: Undergraduate
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
the people at the reference desk are very helpful!
more sunday hours would be convenient.
Number: 409
User Group: Faculty
Discipline: CELS -- Cell & Molecular Biology
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
I really like our library and its staff is friendly and well-informed when I need them. Reserves are
very efficiently managed. Lately the coffee shop and late study hours are signs that you really care
about students and make the atmosphere more scholarly---Congrats!

My two biggest frustrations with the library are (1) poor access to scientific journals, especially
online (confusing).......I know scientific journal subscriptions are expensive, however since URI is
not a member of the key open source community in science-BioMedCentral-which hurts my
publishing efforts and hopes to solve the journal cost problem- what are you doing to make the
situation better for scientists?
Can you get a list of which faculty on campus have personal subscriptions for those of who need
an article in an emergency? Might supplement what you can afford and I'd be happy to participate
in some sort of Library-facilitated article exchange program.

(2) the hours seem to get cut randomly and the community (faculty and students in particular)
seem to have trouble knowing what hours really are (even on the website its not easy to find this
info).


Number: 410
User Group: Undergraduate
Discipline: A&S -- Political Science
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
sunday hours should begin earlier in the day than 1pm.


Number: 411
User Group: Undergraduate
Discipline: A&S -- Psychology
Library Branch: CCE Library (Providence)
Age: 31 - 45
Sex: Female
Comment:
I enjoy the library as a study center. The computer section is a little small and printing from the
conputers can be a true test of one's patience.


Number: 412
User Group: Undergraduate
Discipline: CELS -- Plant Sciences
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
I like the library, I think it offers a quiet a peaceful place to learn.
Number: 413
User Group: Undergraduate
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
They do a great job, the only thing is that the website doesn't always work when trying to get
materials.


Number: 414
User Group: Undergraduate
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
i think our library is a really good facility and offers a lot of good aids to students and faculty.


Number: 415
User Group: Undergraduate
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
The Reserved media material should be accessible until the library closes. It is inconvenient for
those students who work late hours and would like to see the movie or media source on reserve
after 9pm.


Number: 416
User Group: Undergraduate
Discipline: College of Pharmacy
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
It would be nice to have the study rooms a little more sound-proof.


Number: 417
User Group: Faculty
Discipline: A&S -- History
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
The staff at library is great! Consistently courteous, knowledgeable and helpful. We need more
funding, however, for more recent publications and journals (particularly JSTOR).
Number: 418
User Group: Faculty
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Male
Comment:
The collection lags the times , very badly


Number: 419
User Group: Faculty
Discipline: A&S -- Modern and Classical Languages and Literatures
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Male
Comment:
The library unfortunately has very poor holdings in my research area. The staff, however, is
unfailingly friendly, helpful, and resourceful. The library has fortunately sufficient bibliographic
and other research tools that allow me to identify the materials I need. The staff then is wonderful
in helping me obtain the material from other libraries. Overall, I am very satisfied with the service I
have been receiving; I am not satisfied with the library holdings in my field, even though I can
understand that limited resources are are a factor. I do not use the library as a place to study or do
research because, despite many recent efforts to improve the amenities, I still find the physical
location, quite frankly, depressing.


Number: 420
User Group: Undergraduate
Discipline: A&S -- Philosophy
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
i wish the library was open later on the weekends

Number: 421
User Group: Graduate
Discipline: A&S -- Psychology
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
I once had a question about using a program on the electronic reference. NO ONE knew the
answer. I was told to call one person at the library who then (almost sarcastically) told me to call
another person in another department who really didnt know what I was talking about. The man
in the Reference department (first floor past the stairwell) was the most helpful. EVERY time that I
go there, he is always pleasant, knowledgeable and willing to help. When I talked to him about
this matter he provided the most support. The other people made me feel like I was trying to do
something ridiculous rather than simply trying to use a program advertised by the Library. I wish
there were more study/quiet space. The library always seem so NOISY - too much chatting going
on. I never seem to find a quiet spot to study and spread out my books, papers. The only spaces
available for this is the "study rooms" but then you have to be in a group to use the rooms and
there is a two hour limit. When I go to a University Library, I expect things to be quiet and
conducive to thinking and learning, I also expect to have knowledgeable people who can help me
when I have a more advanced question or at least help me get to the right answers. The people at
the Circulation Desk are efficient and helpful. The people in the Media Library are also
knowledgeable and helpful. The cafe is nice but i think students get confused and the
talking/food spills out to the rest of the library.
Number: 422
User Group: Staff
Discipline: A&S -- History
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Male
Comment:
As a history major I spent a lot of time with micro film. Maybe an upgrade in the micro film
equipment is needed.


Number: 423
User Group: Graduate
Discipline: A&S -- English
Library Branch: CCE Library (Providence)
Age: 31 - 45
Sex: Female
Comment:
Hours are problematic. I wish that the library could be open late and on sundays especially.


Number: 424
User Group: Staff
Discipline: Other
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Male
Comment:
The library seems to do I fine job for those who know how to use it and have good computer skills.
I do not. There does not seem to be enough time in the day for me to invest in learning what I
would need to know. I have not made it a priority. It would need to be made very simple for me to
learn.


Number: 425
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
YOU NEED TO STAY OPEN 24 HOURS DURING FINALS!!!!
YOU NEED TO STAY OPEN 24 HOURS DURING FINALS!!!!
YOU NEED TO STAY OPEN 24 HOURS DURING FINALS!!!!
YOU NEED TO STAY OPEN 24 HOURS DURING FINALS!!!!
Number: 426
User Group: Undergraduate
Discipline: A&S -- Sociology and Anthropology
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
Being in my freshmen year, I found it very difficult to locate information/books I needed while in
the library without asking for help. However, the library staff was pretty useful in later finding for
me what I needed.


Number: 427
User Group: Graduate
Discipline: Graduate School of Oceanography
Library Branch: Pell Library (Narragansett)
Age: 23 - 30
Sex: Male
Comment:
Keep up the good work!


Number: 428
User Group: Graduate
Discipline: A&S -- Communication Studies
Library Branch: University Library (Kingston)
Age: 31 - 45
Sex: Female
Comment:
The Kingston library needs to improve the accessibility to online journals and other online sources.
Currently there is a limited (if any) amount of journals that can be accessed online. The few
available ones are either incomplete or have only the most recent publications available, which
makes it very hard to conduct research. Also, the fact that an increasing number of individuals
work from home and need to access sources from remote locations needs to be taken into
consideration.
In addition, I get quite frustrated when I am looking for a particular article/journal and find an
online source at another university but am unable to access it - maybe some sort of collaboration
regarding sharing of online resources between universities could be arranged. We are able to
request books through interlibrary loans, we should be able to access other universities' online
resources as well - paricularly considering that our university does not have many.
URI is considered a research institution, however we are not given the resources necessary to
conduct research.


Number: 429
User Group: Graduate
Discipline: HSS -- Human Development and Family Studies
Library Branch: University Library (Kingston)
Age: 23 - 30
Sex: Female
Comment:
The circulation staff is great!
Number: 430
User Group: Undergraduate
Discipline: A&S --Art
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Female
Comment:
i think the computer lab is helpful, although i wish printing were free.
Number: 431
User Group: Graduate
Discipline: Other
Library Branch: University Library (Kingston)
Age: 46 - 65
Sex: Female
Comment:
Please get some better trained help and friendly faces that welcome you to this place.


Number: 432
User Group: Undergraduate
Discipline: College of Business Administration
Library Branch: University Library (Kingston)
Age: 18 - 22
Sex: Male
Comment:
I am very pleased with the library as a place to study and focus on my academics, but I think that
all the computers should have Microsoft Word, and Excel, or mainly most of the computers. Not
just the ones in the computer lab. Other than that I wouldn't change anything about the library.

				
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