Bus and Coach

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							                 Bus and Coach
                          News
                Transportoffice.gov.uk
                                                                                                October ‘07




    Agencies of the
Department for Transport



Stop Press:
The Driver Certificate
of Professional
Competence (CPC)
for drivers of buses
and coaches is coming
into force on 10
September 2008.
After that, new drivers
                               The Transport Office website
will sit an enhanced
theory and practical test
to gain the qualification
before they can drive
professionally. Drivers
already working in the
                            Operators, drivers,
                            this Website is for you!
industry won’t need to
pass an initial test, but
will need to undertake
periodic training to gain
their Driver CPC.
                            Transportoffice.gov.uk makes it easier to find the full range of
Will you be ready?
See page 5.                 commercial driver, vehicle and operator information by bringing it all
                            together in one place. The site also gives access to existing services
VOSA is now taking
bookings for low            such as operator self service.
emissions tests in all      You are able to go to this single website and find all the information and
test stations.
                            services from DVLA, DSA, VCA and VOSA websites.
Have you booked
yours yet? Find out         Bookmark the new site or add it to your favourites and find it all on
more on page 16.            www.Transportoffice.gov.uk




                                                                                                    MIS203
                                                              one                                     9/07
    Transportoffice.gov.uk



Introduction

VOSA is well aware that bus and coach                         data. It’s not over yet, as next September sees
operators have an awful lot of new legislation                the introduction of driver CPC in our sector and
to comply with at the moment. Many of your                    TfL introduces the Low Emission Zone.
businesses will have been affected by the                     VOSA’s role is to enforce and to test, but it’s
new drivers’ hours rules.                                     also to support the industry, providing solid
                       Coach operators will have              advice on regulations and implementing new
                       been reworking tours or                requirements in a sensible way. For example,
                        making other arrangements             this year we published a suite of new Guides
                        after the loss of the “12-day         on Safe Operation, Roadworthiness and Drivers
                        rule”. Rural bus operators            Hours, including a multi-lingual DVD on page
                         are getting to grips with            13. On the fitting of tachographs to vehicles
                         using tachographs on                 used on over 50km regular services, we agreed


                                                                                                                 Digital Tachographs –
                          the 50km+ routes. Digital           with CPT that we would only expect drivers
                          tachographs are gradually           to use them once all the relevant vehicles had
                           forcing computers into             been fitted.
                           every transport office.
                            The Government is
                                                              We hope you find this magazine useful and that
                                                              you find the time to come along to see us at our
                                                                                                                 are you compliant?
                            consulting now on the             stand no A110 in Hall 19.
                            Local Transport Bill
                      including new powers for TCs            Kevin Rooney
                                                              Director, Passenger Vehicles Sector                Are you wondering how digital                               The Digital Tachograph card is a plastic card
in relation to local authorities, which many of you                                                                                                                          similar in size to a photo driving licence/credit card,
                                                              VOSA                                               tachographs are affecting your business?
may welcome, but also new as yet unspecified                                                                                                                                 with a microchip in it.
requirements for sharing bus service performance                                                                 Are you concerned about drivers’ hours
                                                                                                                 and smart cards?                                            Requests from individual drivers for Digital
                                                                                                                                                                             Tachograph driver packs can be made by phone
                                                                                                                 If you are confused and want some clear answers,            on 0870 850 1074 between 8am and 8.30pm,
                                                                                                                 find out from our experts on our stand No. A110             Monday to Friday, and 8am and 5.30pm

Minimum driving test vehicle
                                                                                                                 in Hall 19.                                                 on Saturdays.
                                                                                                                                                                             Bulk requests for Driver application packs
                                                                                                                 Background
regulations for minibuses                                                                                        The biggest difference between the analogue
                                                                                                                                                                             from Companies can be made direct to
                                                                                                                                                                             DVLA D-Stores. The procedures for ordering
                                                                                                                 tachograph and the digital tachograph is the                are as follows:
Any vehicle presented for use at test must                                                                       use of a smart card instead of the record                   Fax on 01792 783525 or 01792 788027
meet minimum test vehicle standards.                                                                             sheets (often called charts, discs, tachos)                 Your request must be made on Company
All vehicles need to have externally mounted                                                                     used in analogue tachographs.                               headed stationery.
nearside and offside mirrors and seatbelts fitted
                                                                                                                 There are 4 cards (collectively known as                    Please state the number of packs you require:
to seats used by the examiner or any person
                                                                                                                 Tachograph cards that are used by the digital
supervising the test.                                                                                                                                                        ST1A – Digital tachograph driver packs,
                                                                                                                 tachograph system:
There have been recent changes to the minimum                                                                                                                                ST2A – Digital tachograph company packs
                                                                                                                 Driver card – used by drivers to allow the
driving test vehicle regulations for minibuses. The                                                                                                                          Please state the delivery address and a telephone
                                                                                                                 recording of drivers’ hours.
current regulations state that a Passenger Carrying                                                                                                                          contact number.
Vehicle (PCV) with 9 – 16 passenger seats must                                                                   Company card – for use by the operator to protect
have a Maximum Authorised Mass (MAM) of at                                                                       and download the data.
least four tonnes, must be at least five metres in                                                               Workshop card – available only to approved
length and capable of 80 km/h (50 mph), as well as                                                               calibration centres.
being fitted with ABS and tachograph.
                                                                                                                 Control card – available only to VOSA and
If you have any queries regarding this regulation,                                                               Police for carrying out enforcement.
please contact the Technical Standards Branch at
DSA, Stanley House, Nottingham.


                                                        two                                                                                                          three
     Transportoffice.gov.uk



Operator self-
service – make life
easy on yourself, and
register today...
VOSA is continually improving its public
services for operators. Operator licence
holders can now transact their ‘O’
licensing business on-line at
www.transportoffice.gov.uk/ol
Once you have registered and logged onto
the self-service system, you will be able to:
 n   Access your own records                               Operator Self-Service Home Page
 n   Track progress on applications and
     view any objections                                   Registering for Operator self-service is easy,
 n   Add and remove vehicles                               all licence holders need to do is:
 n   Transfer vehicles between licences                     n  Have their operator licence number to hand
     held in different Traffic Areas                         n Go to www.transportoffice.gov.uk/ol
 n   Change your address or trading name                     n Click on Operator licensing self service
 n   Add and remove a Partner or Director                      (top middle of front page)
 n   Add or remove a Transport Manager                       n Click the register button
     (Standard National or Standard International          The registration pages will guide licence holders
     licences only)                                        through the process. The user name selected will
 n   Add, remove, increase or decrease authority           be confirmed back by e-mail and a password will
     at an Operating centre.                               be sent by post.
                                                                                                               The Driving Standards Agency is introducing a                 order that they can then drive professionally. If you
                                                                                                               new qualification for professional bus, coach                 already drive professionally on the date Driver CPC
                                                                                                               and lorry drivers – the Driver Certificate of                 is introduced, you won’t need to do an initial test
                                                                                                               Professional Competence (CPC).                                to qualify. You will however need to complete your

Make life easy                                                                                                 The new Driver CPC will be introduced in
                                                                                                               September 2008 for bus and coach drivers and in
                                                                                                                                                                             periodic training.
                                                                                                                                                                             A Driver Qualification Card will be used to show
on yourself, and                                                                                               September 2009 for lorry drivers.                             that drivers hold Driver CPC.
                                                                                                                                                                             There will be penalties for non-compliance, such as
register today...                                                                                              Driver CPC is intended to improve road safety
                                                                                                               and reduce road casualties through better                     driving professionally without a valid Driver CPC.
                                                                                                               qualified drivers. It should also bring an improved
The time taken to add a vehicle is reduced
                                                                                                               professional and positive image to the industries,              For further information on Driver CPC please
from 14 days to a matter of minutes when                                                                       encouraging younger people to consider driving
done online.                                                                                                                                                                   visit www.transportoffice.gov.uk/cpc or
                                                                                                               buses, coaches or lorries as a career.                          email drivercpc@dsa.gsi.gov.uk
Pay licence invoices and renew licences by credit                                                              All category C and D licence holders (including C1              A Guide to Periodic Training is available to
card. Go to www.transportoffice.gov.uk/ol and                                                                  and D1) will be required to complete 35 hours of                download from the site and a Driver CPC
click on HGV/PSV Operator self-service option.                                                                 periodic training every 5 years in order to maintain            presentation and leaflet can be requested via
                                                                                                               their Driver CPC. New bus and lorry drivers will                the email address.
                                                                                                               need to undertake a new qualification process in




                                                    four                                                                                                              five
 Transportoffice.gov.uk




                                  Increase in
                                  Theory Test
                                  Questions for
                                  LGV and PCV
                                  Candidates

                                  Learner bus and lorry drivers have recently              Guidance from VOSA
                                  seen a change to the number of multiple
                                  choice questions when they come to sit a
                                  theory test. On April 2nd these increased
                                                                                           on new EC Drivers’
                                  from 35 to 60, the cost of the test was
                                  revised from £21.50 to £32.00.
                                                                                           Hours Rules
                                  Vicki Butler Henderson of Channel Five’s Fifth
                                  Gear supported the launch of the scheme at
                                  Enfield’s LGV and PCV test centre on 19th
                                  February. Vicki was joined by representatives         The Vehicle and Operator Services Agency                      The new Regulation also aims to clarify and
                                  from the Confederation of Passenger Transport,        (VOSA) is providing guidelines to operators                   simplify the existing definitions, driving limits
                                  Arriva London, Road Haulage Association, Freight      and drivers on the latest amendments to the                   and requirements regarding breaks and rest.
                                                                                                                                                      As an additional feature, the new rules enable
“Increasing the number            Transport Association, and Skills for Logistics as
                                  well as DSA.
                                                                                        EC Drivers’ Hours Rules governing driving
                                                                                        and rest periods for drivers of lorries, buses                software developers to write tachograph analysis
                                                                                                                                                      programmes more easily. Coupled with the
of questions will                 Having tried some of the theory test herself Vicki
                                                                                        and coaches. The new rules came into effect
                                                                                        on 11 April 2007.                                             introduction of digital tachographs, it enables
                                  said that “Increasing the number of questions will                                                                  employers to more readily analyse records of
help further develop              help further develop standards of professional        The Regulation (EC 561/2006) is aimed at                      driving and working time.
                                  driving and hopefully maximise the potential for      maintaining road safety, improving working
standards of professional         road safety”.                                         conditions for vehicle crew and ensuring that
                                                                                                                                                      The new updated guide in a new style will be
                                                                                                                                                      available from November 2007. Don’t forget to visit
                                  The longer theory test is the first step towards      transport operations are working to the same rules
driving and hopefully             the introduction of the Driver CPC which will take    throughout the road transport sector in Europe.
                                                                                                                                                      our website and download your free copy from
                                                                                                                                                      www.transportoffice.gov.uk/generalinfo/publications
maximise the potential            effect from 10th September 2008 for bus and
                                  coach drivers (PCV) and from 10th September
                                                                                        The new Regulation applies to vehicles with a
                                                                                        “Maximum Authorised Mass” exceeding 3.5 tonnes
                                                                                                                                                      Alternatively, VOSA’s enquiry unit on 0870 60
                                                                                                                                                      60 440 and VOSA experts on stand A110 at the
for road safety”                  2009 for lorry drivers (LGV).                         or the ability to carry 10 passengers including the
                                                                                        driver. All European Union Member States are
                                                                                                                                                      Coach and Bus Live will provide an opportunity to
                                                                                                                                                      answer customer enquiries.
                                                                                        applying the Regulation to vehicles travelling
Vicki Butler Henderson                                                                  either internationally or solely on journeys within
                                    For further information on the increase in theory
                                                                                        their borders.
                                    questions you should log onto www.dsa.gov.uk
                                    or www.transportoffice.gov.uk




                            six                                                                                                               seven
Transportoffice.gov.uk




                         eight   nine
     Transportoffice.gov.uk


                                                                                                                           In parallel DfT is running a survey to establish                survey please send an email to
                                                                                                                           which form of certification vehicle manufacturers               ecwvtaconsult@dft.gsi.gov.uk or call

     The Vehicle Approval Process                                                                                          are likely to be interested in. The survey is your
                                                                                                                           opportunity to help the agencies responsible for
                                                                                                                           certification to have the appropriate infrastructure
                                                                                                                                                                                           01179 524126.
                                                                                                                                                                                           This is a significant development and you need to

     is changing – be ready
                                                                                                                                                                                           understand how it will affect you. Remember, once
                                                                                                                           in place to meet your needs, once the legislation               the legislation is in force, you will not be able to sell
                                                                                                                           starts to bites.                                                your products without the correct approval.
                                                                                                                           To receive ongoing information about ECWVTA
                                                                                                                           or to express your interest in participating in the

                                                                                                                                    Department/Agency                       Website Address                                 Advice
                                                                                                                                 Department for Transport                   www.dft.gov.uk                         Consultation & Directive
                                                                                                                                            VCA                             www.vca.gov.uk                      Small Series & Type Approval
                                                                                                                                           VOSA                            www.vosa.gov.uk                              Single Vehicle
                                                                                                                                           DVLA                             www.dvla.gov.uk                              Registration
                                                                                                                                           DVTA                            www.dvtni.gov.uk                             Single Vehicle




                                                                                                                                                                                              Moving on
                                                                                                                                                                                              – are you
Over coming months and years, legislation                            A level playing field for companies wishing to sell
                                                                                                                                                                                              receiving
                                                                                                                                                                                              yours?
                                                                 n

will be introduced to extend the scope of
European wide approval to new categories
                                                                     to Europe, reducing potential barriers to trade.
                                                                Currently legislation is still with the European
                                                                                                                              Internet booking
of vehicle such as buses, coaches, mini-
buses, trailers and trucks. If you are involved
                                                                Parliament for its Second reading. The earliest
                                                                possible date for publication of the Directive and
                                                                                                                              a smash hit                                                     VOSA produce a
                                                                                                                                                                                              quarterly newsletter
in either the manufacture or sale of such                       its entry into force is October 2007. Member                                                                                  which is distributed
vehicles, you need to understand how this                       states will then be given 18 months to reflect the           Learner drivers have given our internet                          free of charge to 120,000
will affect you.                                                requirements in their own national legislation.              driving test booking system the green                            lorry and bus operators. The newsletter
                                                                UK Government realises that full European                    light by using it to book over one million                       provides helpful and friendly advice on a
The European system (ECWVTA) is based on
                                                                approval will not benefit everyone, particularly             practical driving tests.                                         wide range of subjects to help you work
the concept of ‘type approval’, which assesses
the environmental and safety performance of a                   those small/medium sized businesses with low                 DSA Operations Director Brian Gilhooley said:                    within the law.
production sample without having to test every                  production volumes that only sell to the UK market.          “The majority of our customers are young people                  The editorial team not only bring you
single one. At its heart is third-party assessment              In view of this, Government has agreed in principle          who use internet facilities at school, college or                information from VOSA, but work closely with
of compliance with the performance standards                    that national schemes will be in place for those             for work, and they are not afraid to go online                   other government agencies, such as DVLA
outlined in a number of separate EC Directives                  manufacturing vehicles in low volumes, or as ‘one-           to get what they want. They may well have                        and the Highways Agency to highlight areas of
and/or ECE Regulations. If the sample meets                     offs’. The exact detail is currently being formulated        booked their theory test online too, because we                  their work that may affect you. There is also an
the appropriate requirements and the production                 but stakeholders will have a chance to comment               introduced that service some time ago”.                          opportunity to have your say.
arrangements also pass inspection, then vehicles                on the proposals, once finalised.
                                                                                                                             The practical test booking system enables                        Recent newsletters have covered legislation on
or components of the same type are approved                     DfT, VOSA, VCA and DVTA, are tasked with ensuring            customers to book their driving test at                          the fitment of seat belts in lorries, the working
for production and sale within Europe, without                  that the legislation and operational infrastructure          the test centre of their choice, giving their                    time directive and the power to stop initiative.
further testing.                                                required to deliver the services successfully are            preferred date and pay for the test online.
                                                                in place. They will be involved in an ongoing                                                                                 Have you seen a copy? Why not speak to
European wide type approval schemes already                                                                                  Recent improvements, introduced in Summer
                                                                communications campaign to ensure that the                                                                                    your manager and get them to put theirs in
exist for cars, bikes and agricultural trailers and the                                                                      2005, means candidates can also change
                                                                information required by industry is readily available.                                                                        the staff canteen. Remember, if it affects you
benefits of such a scheme include:                                                                                           dates, cancel their test and obtain a refund if
                                                                Information will be regularly posted to the websites                                                                          in your job, then we’ll tell you about it first.
 n   Consistency of environmental and safety                                                                                 necessary.
                                                                outlined below and individual organisations can be                                                                            Moving On is available online at
     standards.                                                                                                              For more information and to book a test go to:
                                                                contacted individually for specialist advice. Trade                                                                           www.transportoffice.gov.uk/generalinfo/
     Independent validation and performance                                                                                  www.direct.gov.uk/motoring
 n                                                              bodies should also be actively involved in providing                                                                          publications Don’t miss it!
     against legislative requirements.                          the information you need.

                                                          ten                                                                                                                     eleven
    Transportoffice.gov.uk




    Drivers Re-engineering
    Project (DRP)




DVLA’s Drivers Re-engineering Project (DRP)
will radically transform the Agency’s Drivers
                                                                 makes it easier for them to comply and keep their
                                                                 own record up to date.
                                                                                                                          New VOSA suite of guides
business.                                                        Establishing a Strategic Architecture: The DRP
                                                                 customer data store will be the key building block
                                                                                                                          A new and revised edition of two of the                       updated guidance to reflect the changes in the
One of its main objectives is to introduce an                                                                             most popular guides is now published. The                     EU drivers’ hours rules. VOSA and DfT have also
electronic channel allowing applicants for a driving             for the Driver and Vehicle Operator’s (DVO) Single
                                                                                                                          new Safe Operator’s Guide and the Guide                       strived to make the new version more user friendly
licence to complete their application online without             View of the Customer, providing customers with an
                                                                                                                          to Maintaining Roadworthiness form part of                    in look and feel to other new VOSA publications
the need to send additional documentation by post.               integrated motoring service, while also providing
                                                                                                                          a suite of VOSA publications dedicated to                     such as The Safe Operator’s Guide.The completely
Since April 2006 customers have been able to apply               flexibility and reduced costs for future development.
                                                                                                                          giving useful information to operators, drivers               new guide on the rules is currently in the final
online for a Provisional licence and further online              From 7 June 2007 customers will be able to                                                                             stages of being written and will be available free of
applications are now available from 7 June 2007.                                                                          and other staff involved in the use of Goods
                                                                 complete the following Driver transactions online                                                                      charge in November 2007.
                                                                 whenever they wish (24/7):
                                                                                                                          and Passenger Carrying Vehicles.
DRP is the key enabler for the Drivers Strategic                                                                                                                                        In addition to hard copy, the new updated version
Agenda in achieving its objectives of:                            n  First Application (Provisional)                      Coming soon                                                   of the guide called ‘Rules on Drivers’ Hours and
Improved Service to Customers and Partners:                        n Replacement (where licence lost, stolen or
                                                                                                                          The new updated version of the drivers’ hours                 Tachographs – Passenger-carrying Vehicles in the
DRP will provide a web channel to individuals                        defaced)                                             booklet and Drivers Hours DVD will be available               UK and Europe’ will be also be available on
on a 24/7 basis, with greater transparency to the                  n Exchange (paper for photocard)                       from November 2007. VOSA and DfT have been                    www.vosa.gov.uk and www.transportoffice.gov.uk
customer on their record, and faster turnaround                    n Renewal at age 70 and over                           working with the Trade Associations to produce
times and service delivery due to the reduction
                                                                   n Change of address
of paper processing. DRP will also provide a web
enquiry service so that Government partners                        n Enquiry transactions

and commercial customers can check driver                        Access to the online application service will be
entitlements, on a 24/7 basis, in a consistent way.              via the DVO “Motoring Franchise” screens on the

The Directgov website
                                                                 Direct Gov website, www.direct.gov.uk/motoring           VOSA strengthens brand
                                                                 New customers will register with Government
Operational Transformation and Value for Money:                  Gateway as part of the transaction and will be given     VOSA is strengthening its brand by the
Customer self-service for key transactions will                  a unique User ID that they can use, with a password,     addition of the MOT three triangles to the
result in significant efficiency savings that will be            for future access. They will also be able to enrol for
further consolidated by improved system availability
                                                                                                                          current brand. The new brand has had a
                                                                 other government services using the same ID.
and re-engineering of back office processes.                                                                              phased introduction from 3 September 2007.                    a wider audience to recognise VOSA and will help
                                                                 Work has started on support for a replacement                                                                          reinforce the role it plays in improving road safety.
Improved Compliance and Security: DRP will                                                                                The MOT three triangles is a well recognised
                                                                 bulk paper processing solution that will improve
provide Enforcement Partners with 24/7 access to                                                                          brand, which is used across all MOT test stations             In order to reinforce VOSA’s message there will
                                                                 services to customers continuing to use paper
the latest driver record, reducing the reliance on                                                                        and increasingly used by other organisations                  also be a strapline used on written material
                                                                 applications. The old and new Drivers systems will
the physical licence. Convergence of vehicles and                                                                         to symbolise reassuring checks on standards.                  “Saving lives, safer roads, cutting crime,
                                                                 run in parallel while the changes take effect and
drivers records will improve data accuracy and                                                                            Capitalising on the use of the three triangles will help      protecting the environment”.
                                                                 this will be completed in 2008.
targeted enforcement. 24/7 access for customers


                                                        twelve                                                                                                                   thirteen
Transportoffice.gov.uk



                                VOSA pilots
                                Electronic Bus Service
                                Registration (EBSR)
                                VOSA have begun piloting EBSR – the online
                                system which allows operators to submit bus
                                service registration applications online, rather
                                than via the current paper based approach.
                                EBSR moved from prototype to live on 1 July 2007
                                and VOSA is testing it in conjunction with Arriva &
                                Stagecoach to ensure that it is running smoothly
                                prior to other operators beginning to use it.
                                EBSR, a joint venture between VOSA & Transport
                                Direct, will enable the flow of electronic bus
                                service data from operators to VOSA, then to local
                                authorities and to other systems, such as Traveline.
                                This will simplify and speed up the registration
                                process, resulting in fewer opportunities for errors
                                and more accurate information for the public.

                                Arriva says:
                                “The EBSR project will mean the supply of
                                schedules information directly from the scheduling
                                system and so will remove any possibility of errors.
                                All the information will be provided in the standard

                                                                                       Online vehicle tax and licensing
                                TransXChange format including an improved
                                quality of mapping compared with the manual
                                system it replaces. The format will also play a
                                crucial role in the future of data exchange between
                                stakeholders in the public transport sector and we     We are making major changes to                                    The new system saves time. Customers simply
                                are very pleased that our trial project in Scotland    improving customer service and                                    quote the reference number from their Vehicle
                                has commenced with Arriva’s first successful                                                                             Licence Application/SORN declaration form or the
                                                                                       sharing of data.
                                registration delivered by the secure internet line.”                                                                     document reference number from their V5C vehicle
                                                                                       From 7 June online access will enable:                            registration certificate and their vehicle registration
                                Stagecoach Group says:
                                                                                        n  customers to apply for driving licences,                      number to start the process.
                                “The need for the integration of systems is long           change their address, track changes of                        The insurance is then checked electronically. So is
                                overdue and Stagecoach Group fully support the             applications and enquire of their own                         the MOT or Goods Vehicle Test (GVT) certificate if
                                introduction of EBSR as a means of improving               driver record;                                                one is needed.
                                the way our business communicates timetable,             n our partners in law enforcement to make
                                schedule, and geographic data to both internal and                                                                       The tax disc is sent to the registered keeper by first
                                                                                           enquiries of driver records.                                  class post to be received within 5 working days of
                                external stakeholders.
                                                                                       More accurate records and improved access for                     the transaction.
                                TransXChange will become the one-stop-shop file        law enforcement will have a direct impact on road
                                format for all data receivers enabling us to own our   safety.
                                data, minimise the risk of errors and speed up the                                                                          Customers can visit the website at:
                                flow and accuracy of data into public information      DVLA is also making it much easier for customers                     www.direct.gov.uk/taxdisc or call the
                                systems.                                               to buy their road tax by rolling out a new Electronic                dedicated phone number, 0870 850 4444.
                                                                                       Vehicle Licensing and Statutory Off Road
                                We look forward to the vision of EBSR being fully      Notification (SORN) service. This allows customers
                                implemented across the public transport industry.”     to tax their vehicles or make a SORN declaration
                                Further updates will be issued as the pilot            on the Internet or by phone.
                                progresses.


                         fourteen                                                                                                              fifteen
    Transportoffice.gov.uk



   VOSA issue first
   Low Emissions Certificates

                                                                                                                               VOSA’s guidelines
Kevin Crawford, Director of
Mullany’s Coaches was one of the
                                                                                                                               low emissions
first operators to receive a Low
Emissions Certificate (LEC). The                                                                                               tests
test took place at VOSA’s Goods
Vehicle Test Station in Yeading
on 3 September. The certificate
was presented to Mr Crawford by
Alastair Peoples, VOSA’s Testing                                                                                               Before applying for a first Low Emissions or                   Where the operator would like the inspection
                                                                                                                                                                                               n

and Inspections Director.                                                                                                      Reduced Pollution Test, vehicle operators                      carried out.
                                                                                                                               have to ensure that their vehicles are                       n When the operator would like the test to be
Kevin Crawford said:
                                                                                                                               referenced on the Low Emissions Certificate                    undertaken.
 “Although my vehicles will only                                                                                               (LEC) Eligible Engine or the LEC and RPC                     n What is the eligible engine type, or what
be affected by the London Low                                                                                                  (Reduced Pollution Certificate) Approved
                                                             Alastair Peoples VOSA’s Testing and Inspections Director (left)                                                                  necessary modifications have been undertaken.
Emission Zone (LLEZ) in July 2008,                           presenting one of the first LEC certificates to Kevin Crawford,   devices list.
I am very keen to act early and ensure that they                                                                                                                                          When presenting a vehicle for inspection it is
                                                             Director of Mullany’s coaches.
are fully compliant with the LLEZ Scheme next                                                                                  VOSA will inspect and issue either an LEC or RPC for:      important that it is accompanied by a person
year. As soon as VOSA announced that they were                                                                                                                                            who is competent and equipped to tilt the cab or
                                                                                                                               a. Vehicles with unmodified Euro 1 or 2 engines
                                                                                                                                                                                          remove engine access panels safely and is able to
taking bookings for low emissions tests, I booked
in immediately and I am delighted to be one of the
                                                             The Low Emissions                                                 that may meet the Low Emission Zone (LEZ)
                                                                                                                               emissions standards and are referenced on the
                                                                                                                                                                                          re-instate according to manufacturers instructions.
first operators whose vehicles have been issued
with a Low Emissions Certificate.”
                                                             Certificate (LEC) has been                                        Transport for London (TfL) LEC eligible engines list.      At time of inspection the vehicle examiner will want
                                                                                                                                                                                          to see the following items:
                                                                                                                               The list is published on the TfL website:
VOSA started to carry out low-emission                       developed by VOSA, TfL and                                        www.tfl.gov.uk/lezlondon/roadusers/lez/                         engine
                                                                                                                                                                                               n
inspections after taking bookings from 20 August.                                                                              vehicles/options/5374.aspx
Low Emissions Certificates are now issued out by
                                                             the Department for Transport                                      b. Vehicles that have had particulate abatement
                                                                                                                                                                                               fuel system
                                                                                                                                                                                               n

                                                                                                                                                                                            n exhaust system
all VOSA Test Stations and Designated Premises               specifically for the London                                       equipment fitted or a modification made such
                                                                                                                               that the vehicle then meets the LEZ emissions
                                                                                                                                                                                            n chassis number
nationwide. Low emissions tests can be booked
via the nearest local VOSA Test Station or the               Low Emission Zone                                                 standards. The LEC and RPC Approved devices                  n engine type designation

VOSA Enquiry Unit at 0870 60 60 440. Further                                                                                   list can be found on the TfL website:                        n type number on the pollution control device if

details on the Low Emissions Certificates and how                                                                              www.tfl.gov.uk/roadusers/lez/vehicles/                          fitted.
                                                             The LLEZ scheme is being implemented in different                 options/2551.aspx
to book a tests with VOSA are available at                                                                                                                                                Low Emissions Certificates (LEC) are now issued
                                                             phases. From July 2008, buses, coaches and lorries
www.transportoffice.gov.uk                                                                                                     At the time of booking, VOSA will ask for the              out by all VOSA Test Stations and Designated
                                                             greater than 3.5 tonnes will need to comply. Heavy
The Low Emissions Certificate (LEC) has been                                                                                   following details:                                         Premises nationwide. Pre-funded account holders
                                                             Goods Vehicles (HGVs) over 12 tonnes will be
developed by VOSA, TfL and the Department for                                                                                       Registration mark of the vehicle if vehicle is        and operators who pay by credit/debit cards are
                                                             required to meet the Euro III standard for Particulate             n
Transport specifically for the London Low Emission                                                                                  registered and number of axles.                       asked to book a LEC or RPC test by calling the
                                                             Matter from February 2008.
Zone. The fee for a low emissions test is £28,                                                                                                                                            VOSA National Helpline on 0870 60 60 440 or
                                                             The status of a vehicle can be checked by                          n   The type of test that the operator wishes VOSA        contact their local Heavy Goods Vehicle Testing
though it can also be carried out at the same time                                                                                  to undertake (Low Emissions Certificate or
                                                             contacting the TfL call centre on 0845 607 0009                                                                              Station. Customers paying with cash will need to
as an annual vehicle test at the reduced price of                                                                                   Reduced Pollution Certificate).
                                                             or by viewing the vehicle compliance checker at                                                                              visit a VOSA Test Station to book their test.
£17. Additional arrangements can be made with
                                                             www.tfl.gov.uk/lezlondon
local test stations to carry out inspections outside
of VOSA’s core working hours or at appropriate
designated premises where a supplement will be
charged for these services.


                                                       sixteen                                                                                                                     seventeen
    Transportoffice.gov.uk




    Theft resistant plates
                                                                                                                      Fighting
The theft of vehicles has dropped
by 58% from its 1995 peak to
214,000 incidents in 2004/2005
                                                                                                                      Vehicle Crime
(according to the Home Office
British Crime Survey).                                                                                           The register of numberplate suppliers                       all trading standards officials to enforce the
                                                                                                                 was introduced on January 1 2003. At the                    regulations throughout the United Kingdom. The
This is despite there being 27% more                                                                             outset of the scheme the Driver and Vehicle                 new legislation will allow our enforcement officers
vehicles on the road. We are pleased                                                                             Licensing Agency (DVLA) had to rely on the                  to enter premises, seize records and prosecute
to have contributed to this success                                                                                                                                          numberplate suppliers who do not comply with
                                                                                                                 police and trading standards officers to
with a series of initiatives aimed at                                                                                                                                        regulations. The extension of the (RNPS) scheme
                                                                                                                 prosecute numberplate suppliers who did
making it more difficult to disguise                                                                                                                                         to Scotland and Northern Ireland is expected from
                                                                                                                 heed the regulations governing the sale of
the identity of stolen vehicles. The                                                                                                                                         late 2007 or early 2008.
official registration of numberplate
                                                                                                                 numberplates to the public.
                                                                                                                                                                             In addition, the Act makes the sale of plates that
suppliers is among these initiatives.                                                                            However, the government brought forward
                                                                                                                                                                             do not comply with display regulations a strict
Introduced in January 2003, this is                                                                              legislation in the Road Safety Act 2006 to provide
                                                                                                                                                                             liability offence i.e. it will not be possible to rely on
aimed at closing off legitimate ways                                                                             the power for persons appointed by the secretary
                                                                                                                                                                             the sale of show plates as a defence.
and means for obtaining false plates.                                                                            of state to enforce the regulations.
                                                                                                                                                                             During the coming year DVLA will use the new
But there is evidence that the theft of                                                                          The commencement order enabling the DVLA
                                                                                                                                                                             powers to further strengthen the fight against
numberplates from vehicles is a growing problem.            or Sold Secure. The new standard has the support     to use their new powers came into force on the
                                                                                                                                                                             vehicle crime, including joint operations with the
Police data suggests that there were around                 of the Home Office and the Association of Chief      16th March 2007. The new Act provides the
                                                                                                                                                                             police and trading standards throughout the UK.
40,000 recorded numberplate thefts in 2005. Stolen          Police Officers (ACPO) and several manufacturers     scheme to be extended to Scotland and Northern
numberplates can be used to disguise the identity           are now developing products geared to meeting        Ireland as well as enabling DVLA, DVLNI and
of stolen vehicles or vehicles used in criminal             the requirements.
activity. Most commonly, they are used to evade             Forward looking numberplate manufacturers
fines or charges or to avoid paying for petrol.             wishing to construct and market theft resistand
The vehicle registration mark (numberplate) is              plates can submit their product to Thatcham
the primary vehicle identifier we use to access a
vehicle keeper’s name and address. So displaying
                                                            or Sold Secure. There it will be evaluated
                                                            and subjected to a rigorous ‘attack’ test. The
                                                                                                                 Changes to the                                              not required to carry out
                                                                                                                                                                             physical measurements
the wrong number can sometime result in innocent
victims receiving penalty notices for traffic offences
                                                            manufacturer will then be able to market the
                                                            product as meeting the approved standard. At         Requirements for                                            but will complete a visual
                                                                                                                                                                             inspection.
committed by someone else.                                  present there are 2 manufacturers that have
                                                            passed the test. However, only one manufacturer
                                                            is marketing the product at dealerships. There
                                                                                                                 Registration Plate                                          VOSA has produced a
                                                                                                                                                                             leaflet ‘Registration Plates
Police data suggests that there                                                                                                                                              and the MOT Test’ which

were around 40,000 recorded
                                                            is a website showing 300 outlets supplying theft
                                                            resistant plates.                                    Checks at MOT Test                                          outlines the changes being
                                                                                                                                                                             made and can be viewed here (insert link).
                                                            Theft resistant numberplates need wide support
numberplate thefts in 2005                                  from producers, Suppliers and bulk buyers of
                                                                                                                 Vehicles with incorrectly displayed                         VOSA MOT Standards Manager John Stephenson
                                                                                                                                                                             said: “We would urge anyone going for an MOT to
                                                            number plates as well as the general public. They    registration plates already fail the MOT
                                                                                                                                                                             ensure that their registration plates comply with
Our response to this problem of numberplate theft           could be an important contribution to the fight      test and from Monday 1st October the
                                                                                                                                                                             legislation. The best way to do this is to consult our
has been to adopt a new standard for theft resistant        against vehicle related crime.                       requirements will be tightened to further align
                                                                                                                                                                             new leaflet which has been produced specifically
numberplates. This means that the numberplate                                                                    with the regulations. This action is being
                                                            Theft resistant numberplates will be promoted at                                                                 to assist MOT customers. This action has been
must resist an ‘attack’ test for a period of three                                                               taken to aid eye witness accounts, traffic                  taken to help us to save lives, make roads safer,
                                                            those exhibitions attended by DVLA. The stands
minutes. If removed in less than three minutes,                                                                  enforcement cameras, Automatic Number                       cut crime and protect the environment.”
                                                            will display prototypes of the plates and leaflets
the plate must then be in such a condition that it          have been produced to hand out. Video footage of
                                                                                                                 Plate Recognition systems and road user
cannot be re-fitted and so useless to a thief.                                                                   charging technology.                                        These changes apply to vehicles in all MOT test
                                                            the attack test will also be displayed.                                                                          classes, except for foreign registered, diplomatic
The standard has been developed in collaboration            Information about theft resistant numberplates is    Registration plates must be present, secure,                and military vehicles.
with the Home Office and two companies that                 also available on direct.gov website.                show the correct registration, colour and be the
specialise in testing security products, Thatcham                                                                                                                            DVLA have two leaflets that will also help V796
                                                                                                                 correct size, format and font. MOT testers are
                                                                                                                                                                             and INF46.

                                                     eighteen                                                                                                         nineteen
    Transportoffice.gov.uk




     Bus Compliance
The Government has an objective to increase                    Traffic Commissioners, whereby 95% of services
the number of passengers using public                          should depart from the timing points within
transport, including buses. One reason which                   the bracket of up to 1 minute early and up to 5
discourages people from using buses is                         minutes late.
unreliability of services.                                     The operator will be invited to comment on
VOSA employs a small Bus Compliance team                       the findings, and the final report, including the
whose aim is to contribute to the improvement                  operator’s comments, is then forwarded to the
of accessibility, punctuality and reliability of               Traffic Commissioner, who will decide on the
local public transport and to contribute to the                action to be taken.
government objective of increasing bus use. This               The Bus Compliance team are not there solely to
is done by carrying out checks on the running of               carry out monitoring exercises. They also help and
registered local bus services and by talking to the            advise operators, particularly operators who may
operators of such services.                                    be new to providing bus services.
An investigation into a local bus service is
normally triggered by complaints received, which
are assessed and rated by the Bus Compliance                      For further information on bus compliance,
Manager. A complaint does not necessarily mean                    and how VOSA can help, please contact:
that a monitoring exercise will be carried out.
                                                                  Hugh Findlay, Bus Compliance Manager
In some cases it is more appropriate or more
                                                                  for Scotland, and North East and North
expedient for the Bus Compliance Manager to
                                                                  West England
contact the operator, to discuss the problem.
                                                                  Hugh.Findlay@vosa.gsi.gov.uk
In other cases though a monitoring exercise will be
                                                                  Richard Hollis, Bus Compliance Manager
carried out.
                                                                  for the rest of England and Wales
Following an exercise, the observed timings are                   Richard.Hollis@vosa.gsi.gov.uk
compared with the registered times and the data
analysed in accordance with the target set by



 Key:                                                          DSA: Driving Standards Agency
 DfT: Department for Transport                                 VCA: Vehicle Certification Agency
 DVLA: Driver & Vehicle Licensing Agency                       VOSA: Vehicle and Operator Services Agency


                                                      twenty

						
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