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					                                        ASSET MANAGEMENT DIVISION (AMD)
              Need/Gap         Type of Need                Users/Workgroup                             Impact on Performance
Contract monitoring                 C         Maintenance field forces(TOM I-III,            Improved contractor performance
                                              Crewmembers), Special Operations staff
                                              (not as critical)
Contract administration             C         District, Central Office                       More efficient, quality contracts
Financial management                C         All                                            More realistic budgets; better accountability.
                                                                                             Will provide staff with training on policies and
                                                                                             familiarize staff with best business practices

Computer skills                     C         Maintenance field forces                       Improved performance, fiscal and data
                                                                                             management; computer skills must be made
                                                                                             part of employees' EWP, and employees must
                                                                                             have routine access to computers

Strategic and operational         C&S         All Districts; STC's; Central Office         Ability to think strategically and operationally to
thinking (analysis skills)                                                                 ensure sustainability of highway systems and
                                                                                           VDOT's assets
Formal clearinghouse process      C&S         Research Council; Knowledge Management; Ability to use collective data to inform
for SO Reports                                T2 Center; and associated reports/studies    organizational performance
                                              issued by Divisions
Signal synchronization            C&S         District Sections Assistants; Asst. Resident Improved traffic control and flow
                                              Administrators; TOM I-III, Clerical Support
                                              Staff; Engineering Technicians; Engineering
                                              Design; Operations Center Managers/staff,
                                              etc
AASHTO RF Engineering and         C&S         VDOT Radio Manager and Asst. Manager         Ensure VDOT compliance with federal
FFC Licensing Software                        (support for Maintenance Operations, STC's, regulations and timely support for wireless
                                              Emergency and Security and ITS)              operations agency-wide; non-compliance can
                                                                                           result in fines and loss of FCC authorization for
                                                                                           radio frequencies; helpful to attend the
                                                                                           AASHTO Committee on Wireless
                                                                                           Communications
Basic maintenance skills and      C&S         Maintenance Field Forces (RA,TOM I-III,      Results in costly mistakes, inefficiency and
practices                                     Crewmembers), Special Operations Staff       public dissatisfaction; employees do not have
                                              (not as critical)                            skills to perform basic maintenance tasks



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             Need/Gap            Type of Need                Users/Workgroup                               Impact on Performance
Federal contracting                   S         District Section Assistants; Asst. Resident      Improved contractor performance; better and
                                                Administrators; TOM I-III; Clerical Support      more efficient contracts; improved utilization of
                                                Staff; Engineering Technicians; Engineering      funds and scarce resources
                                                Design; Operations Center Managers/staff,
                                                etc
Project management                    S         Project Managers; District Section               Improved contractor performance; better, more
                                                Assistants; Asst. Resident Administrators;       efficient contracts; improved utilization of
                                                TOM I-III; Clerical Support staff; Engineering   funds, and better utilization of scarce resources
                                                Technicians; Engineering Design;
                                                Operations Center Managers/staff, etc

Gaining a better understanding        S         District Section Managers; Resident              Improved understanding would lead to
of the Operations Program                       Administrators; Operations Center                improved efficiency and effectiveness
                                                Managers/staff; Asst. District Administrators,
                                                etc
Incident management                   S         District Section Assistants; Asst. Resident      Improved traffic control and flow
(Operations Management                          Administrators; TOM I-III; Clerical Support
Division)                                       Staff, Engineering Technicians, Engineering
                                                Design, Operations Center Managers/staff,
                                                etc
Congestion Management                 S         District Section Assistants; Asst. Resident      Improved traffic control and flow
(Operations Management                          Administrators; TOM I-III; Clerical Support
Division)                                       Staff; Engineering Technicians; Engineering
                                                Design; Operations Center Managers/staff,
                                                etc
GPS/GIS (part of AMS)                 S         District Section Assistants; Asst. Resident      Improve contractor performance; better, more
                                                Administrators; TOM I-III; Clerical Support      efficient contracts; and utilization of funds and
                                                Staff; Engineering Technicians; Engineering      scarce resources
                                                Design; Operations Center Managers/staff,
                                                etc




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                   ASSET MANAGEMENT DIVISION (AMD) SYSTEM DEVELOPMENT GROUP
Products/Outputs           Type of Need                Users/Workgroup                          Impact on Performance
AMS Work Accomplishments        C         System Development Group (SDG)             Important to understand how to interface with
(WA)                                                                                 AMS 2.0
                                C         District Asset Data Collection Mgr (DADCM) Must know how to download/upload
                                                                                     information from devices
                                C                                                    Important for getting data out and creating
                                                                                     reports
                                S         District Maintenance Engineer (DME)        Very Important for success of AMS
                                S                                                    Must know how to operate
                                C                                                    Important for getting data out and creating
                                                                                     reports
                                C         Assistant District Maintenance Engineer    Must know how to download/upload
                                          (ADME)                                     information from devices
                                C                                                    Must know how to operate
                                C                                                    Important for getting data out and creating
                                                                                     reports
                                S         Resident Administrator/Engineer            Must know how to download/upload
                                                                                     information from devices
                                C                                                    Important for getting data out and creating
                                                                                     reports
                                C         Assistant Resident Administrator/Engineer  Must know how to download/upload
                                                                                     information from devices
                                C                                                    Important for getting data out and creating
                                                                                     reports
                                C         Superintendents (TOM II, III)              Must know how to download/upload
                                                                                     information from devices
                                C                                                    AMS is web-based, must know how to use
                                                                                     Internet
                                C                                                    Important for getting data out and creating
                                                                                     reports
                                C         Supervisors(TOM I)                         AMS is web-based, must know how to use
                                                                                     Internet
                                C                                                    Must know how to download/upload
                                                                                     information from devices
                                C                                                    Important for getting data out and creating
                                                                                     reports


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Products/Outputs                 Type of Need                Users/Workgroup                          Impact on Performance
                                      C         Fiscal Assistants                            Must know how to download/upload
                                                                                             information from devices
                                      C                                                      Important for getting data out and creating
                                                                                             reports
                                      C                                                      Must know how to download/upload
                                                                                             information from devices
                                      C         Maintenance Crew Member                      AMS is web-based, must know how to use
                                                                                             Internet
                                      C                                                      Must know how to download/upload
                                                                                             information from devices
                                      C         Specialty Crew Member                        AMS is web-based, must know how to use
                                                                                             Internet
                                      C                                                      Must know how to download/upload
                                                                                             information from devices
                                      C                                                      May use a Tablet PC in the field, depending on
                                                                                             range of work in district
Pavement Inventory                    S         District Maintenance Engineer (DME)          Will be using a Tablet PC in the field
                                      S                                                      Software used to display inventory
                                      C         Pavement Engineer                            Will be using a Tablet PC in the field
                                      C                                                      Software used to display inventory
                                      C         Pavement Coordinator                         Will be using a Tablet PC in the field
                                      C                                                      Software used to display inventory
                                      S         Material Engineer                            Will be using a Tablet PC in the field
                                      S                                                      Software used to display inventory
Secondary Road Data Collection        S         District Maintenance Engineer (DME)          Software used to display inventory
(Inventory & Condition)               C         Pavement Engineer                            Will be using a Tablet PC in the field
                                      C                                                      Software used to display inventory
                                      C         Pavement Coordinator                         Will be using a Tablet PC in the field
                                      C                                                      Software used to display inventory
                                      S         Material Engineer                            Will be using a Tablet PC in the field
Random Condition Assessment           S         SDG                                          Must understand condition attributes to analyze
(RCA)                                                                                        data for NBB




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Products/Outputs              Type of Need                Users/Workgroup                         Impact on Performance
Planning & Scheduling              C         SDG                                        Need to use Query Wizard to understand the
                                             District Maintenance Engineer (DME)        data behind the results obtained in the
                                             District Asset Data Collection Mgr (DADCM) Planning Module. AMS 2.0 will interface with
                                                                                        PMSS for pavement contracts. Must
                                             Assistant District Maintenance Engineer    understand and know how pavement
                                             (ADME)                                     scheduling and planning will interact
                                             Pavement Engineer
                                             Traffic Engineer
Needs Based Budget (NBB)           S         District Maintenance Engineer (DME)        Currently use Excel to consolidate all
                                             Assistant District Maintenance Engineer    components for NBB. Plans are to migrate to
                                             (ADME)                                     using Access to accommodate the numerous
                                             District Administrator (DA)                scenarios requested for a NBB
Query Wizard (RCA & WA)            S         District Maintenance Engineer (DME)        Important to be able create meaningful reports
                                             District Asset Data Collection Mgr (DADCM) from data extracted from Query Wizard
                                             Assistant District Maintenance Engineer
                                             (ADME)
                                             Resident Administrator/Engineer
                                             Assistant Resident Administrator/Engineer
                                             Superintendents (TOM II, III)
                                             Supervisors(TOM I)
                                             Fiscal Assistants
Decision Tree Builder              S         SDG                                        Need to know and understand SQL codes for
                                                                                        writing scripts
Legacy Database inventories        S         SDG                                        Access is being used for most Legacy
                                                                                        Database Inventories. Need to know how to
                                                                                        extract & analyze data
Budget program                     S         SDG                                        Budget program is used to translate budget
                                                                                        requests into FMS allocations. Need to
                                                                                        understand how to load and use this program
                                                                                        to avoid duplicate use of Excel for analysis.
                                                                                        Must also understand how future versions of
                                                                                        the Budget Program will work with future
                                                                                        versions of FMS, and of the AMS




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Products/Outputs                   Type of Need                Users/Workgroup                           Impact on Performance
PONTIS                                  C         SDG                                          AMS 2.0 will interface with PONTIS for Bridge
                                                                                               & Structure assets. Must understand content
                                                                                               and data structure to write business
                                                                                               requirements
                                        C         Bridge Engineers                             Need to know how to use the system to
                                                                                               develop NBB and Bridge maintenance
                                                                                               strategies
Six Year Plan (soSYP)                   S         SDG                                          SDG needs to understand how the SYP fits
                                                                                               into the AMS picture before creating business
                                                                                               requirements for AMS 2.0 Also need User
                                                                                               Training on the soSYP program
Public Speaking                         C         Mid- and senior-level employees              Improved communication skills and
Effective Presentation Skills                                                                  effectiveness
Statistical Analysis and                C                                                      Increased ability to effectively analyze data
Performance Monitoring
Multi-modal analysis and
decision-making
Understanding and influencing           C         SDG                                          Ability to adapt successfully to change
organizational change

Seeing the “big picture;”               S         SDG                                          Successful initiatives and service delivery
building, sustaining and                                                                       based on strategic goals; improved services
integrating multi-modal                                                                        through incorporation of feedback; improved
transportation facilities                                                                      relationships with the public; increased quality
Six Sigma and process                   S         SDG                                          and efficiency through clear expectations and
improvement                                                                                    improved processes
Setting and monitoring effective        S         SDG
performance targets
Obtaining and understanding             S         SDG
customer feedback




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                                      OPERATIONS MANAGEMENT DIVISION (OMD)
              Need/Gap             Type of Need                Users/Workgroup                           Impact on Performance
Ongoing training/mentoring in           C         OMD/ITS                                      Increased coordination between districts; more
districts in System Operations                                                                 relevant and accurate data for the public
policies and programs (VOIS)                                                                   specific to 511 and roadway information; used
                                                                                               to focus only on snow removal; however, now
                                                                                               encompasses incidents and work zones;
                                                                                               timeliness of data entry is critical

Systems analysis and integration        C         OMD/Traffic Engineering/Planning             Increased ability to develop systems integration
- systems engineers; electrical                                                                documents and develop and maintain software,
engineers; computer science                                                                    electrical and communications systems,
                                                                                               networking - gaps include computer modeling;
                                                                                               forecasting; accident analysis; application of
                                                                                               different models; analyzing capacity of traffic
                                                                                               flow; signal timing; safety and crash analysis;
                                                                                               operations; traffic flow; need to analyze "the
                                                                                               bits of information moving down a line, not just
                                                                                               know how to put a wire into the ground;"
                                                                                               previously funded graduate school for staff to
                                                                                               facilitate this learning; however, this does not
                                                                                               occur anymore

Project development/project             S         OMD                                        Increased ability to analyze, scope, do
management                                                                                   cost/benefit analysis and monitor projects -
                                                                                             e.g., signal projects, turn lanes, safety service
                                                                                             patrol; role likely to expand beyond financial
                                                                                             tracking of projects resulting in need for greater
                                                                                             expertise in project development and
                                                                                             management
Project management                      S         ITS program managers and SMART Travel Improve delivery and management of SMART
training/certification                            personnel; Operations Management           Travel programs
Internet protocol                       S         OMD; some effect on TE; anyone who is      Won't be able to keep up with equipment
communications                                    communicating on a wire from a computer to vendors without this; this is a trend of
                                                  a field device could be affected by this   communication; technicians won't be able to
                                                                                             troubleshoot problems; more reliance on
                                                                                             consultants and specialized staff


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              Need/Gap               Type of Need                Users/Workgroup                           Impact on Performance
Understanding of the roadway              S         OMD/Traffic Engineering, specifically        Now, RNS is in IT; needs to be in Operations
inventory system and data                           Congestion Management                        Management or TE in efforts to allow good
                                                                                                 data related to the highway system
Program managers                          S         OMD                                          Oversee various components of OMD
                                                                                                 programming
District support                          S         OMD - District ITS/STC                       Improved functioning of SMART Travel
                                                                                                 Program
Link safety and operations                S         OMD - District ITS/STC                       Strategic identification of program needs based
together to see overall picture -                                                                on factors such as safety - e.g., where should
e.g. where should we extend                                                                      we extend SMART traffic
SMART traffic
High level of technical skills, as        S         OMD                                          Increased ability to work with highly technical
well as written and oral                                                                         information and translate this information in
communication                                                                                    communication with the public
Telecommunications expertise -            S         OMD                                          Increased ability to apply methodology to solve
e.g. fiber optics                                                                                problems and make skilled recommendations
                                                                                                 related to technology
Creative thinking, initiative           C&S         OMD                                          Ability to identify solutions and resolve
                                                                                                 problems creatively based on new and
                                                                                                 changing information/technology




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                              SECURITY AND EMERGENCY MANAGEMENT DIVISION (SEMD)
              Need/Gap              Type of Need                 Users/Workgroup                           Impact on Performance
Information Security Office              C         Information Security staff (still to be       Qualified staff with experience to meet agency-
                                                   hired/determined)                             wide need for Information Security; function
                                                                                                 has been transferred from VITA
Yearly training for Continuity of        C         COOP Program Manager and COOP                 Capability to meet the requirements of a
Operations (COOP) Program                          Coordinators (who are trained in monthly      functional COOP and EAP program; COOP
Emergency Actions Plans (EAP)                      outreach sessions) by the COOP Program        that addresses real world scenarios; increased
                                                   Manager                                       understanding of how to put together and test
                                                                                                 COOP; without ongoing (yearly) up-to-date and
                                                                                                 advanced training for COOP/EAP staff in new
                                                                                                 methodologies, techniques and strategies for
                                                                                                 continuity planning there will be a negative
                                                                                                 impact on the viability of our COOP and EAP
                                                                                                 plans
Critical Infrastructure                  C         CII/SSI Program Manager and                   Without ongoing (yearly) up-to-date and
Information/Sensitive Security                     CII/SSI Task Force Members Coordinators       advanced training for CII/SSI staff in new
Information (CII/SSI) Program                      (who are trained in bi-monthly outreach       information management methodologies,
                                                   sessions) by the CII/SSI Program Manager      techniques and strategies there will be a
                                                                                                 negative impact on the viability of our CII/SSI
                                                                                                 program. Failure to provide this training
                                                                                                 substantially increases the probability of
                                                                                                 CII/SSI (e.g. data, plans, processes and
                                                                                                 procedures) being improperly released to
                                                                                                 unauthorized personnel due to lack of
                                                                                                 knowledge and training
Personnel Surety (PS) Program            C         PS Program Manager and Technician             Agency's capability to provide a viable program
                                                                                                 to protect our facilities, information and staff;
                                                                                                 without ongoing (yearly) up-to-date training for
                                                                                                 PS staff there will be a negative impact on the
                                                                                                 viability of our PS program. Failure to provide
                                                                                                 this training ensures we will potentially hire
                                                                                                 individuals that are not legally employable,
                                                                                                 convicted felons and/or persons that are a risk
                                                                                                 to identified critical infrastructure positions




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               Need/Gap            Type of Need                Users/Workgroup                           Impact on Performance
High-level research and analysis        S         CII/Personal Surety - COOP                   Ability to develop and implement research-
skills, knowledge of lessons                                                                   based COOP policies, procedures and
learned from other state's plans                                                               practices; failure to provide this training may
and prior events and ability to                                                                cause failure to meet current standards and
discover and adapt findings for                                                                previous flaws may be repeated or continued
use in the Commonwealth

Business Impact Analysis                S         CII/Personal Surety - COOP                   Improved decision-making related to disaster
                                                                                               response based on knowledge of how other
                                                                                               departments and organizations might respond
                                                                                               in a similar situation. Failure to implement best
                                                                                               practices or lessons learned may cause
                                                                                               inadequate planning, funding, training and
                                                                                               performance in tasks critical to operations
                                                                                               requirements agency-wide
Research and Collaboration (e.g.        S         CII/Personal Surety - COOP                   A coordinated effort with other organizations
with DEM, Treasury, etc.)                                                                      based on consistent and best practices, current
                                                                                               technology and interagency interoperability
                                                                                               considerations. Provides a common language,
                                                                                               process and operations environment, thus
                                                                                               reducing wasted resources, redundant
                                                                                               processes and procedures

Policy writing and development,         S         CII/Personal Surety - COOP                   Clear guidelines from which to drive security
as well as clear procedures                                                                    practices throughout the organization;
                                                                                               promotes consistent application of new and
                                                                                               existing policy and procedures agency-wide
Community of Knowledge                  S         CII/Personal Surety - COOP                   Improved performance based on knowledge
                                                                                               influx. Because we are building things from the
                                                                                               ground up, we need to hire people with a
                                                                                               strong knowledge base and who already have
                                                                                               or are willing to acquire the qualifications
                                                                                               recognized by local, state and federal agencies
                                                                                               to meet the agency's needs and requirements




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               Need/Gap               Type of Need                Users/Workgroup                           Impact on Performance
Awareness and outreach                     S         SEMD; agency-wide                            With increased awareness within VDOT
                                                                                                  specific to knowledge of critical infrastructure,
                                                                                                  key assets and security as a whole; promote
                                                                                                  greater ownership and personal responsibility
                                                                                                  to drive security practices; awareness can
                                                                                                  enhance personal accountability and provide
                                                                                                  an environment where innovation and creative
                                                                                                  initiative thrive and potentially increases the
                                                                                                  ability to fund or locate funds for those
                                                                                                  initiatives

Adjudication of Background                 C         CII - Personal Surety                        Clear criteria and a consistent approach to
Checks Training (PS)                                                                              adjudication; ability to recognize a potential
                                                                                                  problem or prevent unnecessarily ruling out of
                                                                                                  good candidates/contractors; allows the
                                                                                                  agency to ensure hiring the best candidates
                                                                                                  while protecting its reputation
Replace or upgrade VOIS (or                C         TEOC - VOIS lead users and all users         Ownership and consistency of
designate/hire a program                                                                          approach/information; readily accessible, timely
manager); train staff and the field                                                               and accurate information for the traveling
                                                                                                  public; improved data turnaround; increased
                                                                                                  compatibility with other systems; currently,
                                                                                                  VOIS falls under another division, which may
                                                                                                  change in the near future. Failure to provide
                                                                                                  this training statewide will ensure inconsistent,
                                                                                                  incomplete and inaccurate data will continue
                                                                                                  being provided to multiple agencies and the
                                                                                                  general public




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              Need/Gap          Type of Need                Users/Workgroup                             Impact on Performance
VDEM/VEMA Certified Emergency        S         TEOC - personnel that are involved with        Provides a strategic advantage and common
Management Assistant                           incident management and emergency              language for TEOC and others' staff that are
                                               response and recovery operations (support      involved with incident management or
                                               staff, administrative personnel, volunteers,   emergency response and recovery operations;
                                               technical specialist, and state government     provides a common language and process to
                                               emergency management programs)                 enhance capabilities and skill sets between
                                                                                              multiple federal, state and local agencies;
                                                                                              provides a structured certification program for
                                                                                              professional development that is recognized by
                                                                                              local jurisdictions and multiple agencies,
                                                                                              thereby increasing the agency's credibility

VDEM/VEMA Certified Associate        S         TEOC - personnel that have roles in incident   Provides a strategic advantage and common
Emergency Manager                              management and emergency response and          language for TEOC and others' staff that are
                                               recovery operations at multiple levels;        involved with incident management or
                                               (support staff, administrative personnel,      emergency response and recovery operations;
                                               volunteers, technical specialist, and state    provides a common language and process to
                                               government emergency management                enhance capabilities and skill sets between
                                               programs)                                      multiple federal, state and local agencies;
                                                                                              provides a structured certification program for
                                                                                              professional development that is recognized by
                                                                                              local jurisdictions and multiple agencies,
                                                                                              thereby increasing the agency's credibility

VDEM/VEMA Certified                  S         TEOC - personnel that have roles in incident   Provides a strategic advantage and common
Professional Emergency                         management and emergency response and          language for TEOC and other's staff that are
Manager                                        recovery operations at multiple levels         involved with incident management or
                                               including planning and program                 emergency response and recovery operations;
                                               management                                     provides a common language and process to
                                                                                              enhance capabilities and skill sets between
                                                                                              multiple federal, state and local agencies
                                                                                              provides a structured certification program for
                                                                                              professional development




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               Need/Gap             Type of Need                Users/Workgroup                           Impact on Performance
Multi-tasking, dealing with            C&S         TEOC - VOIS lead and all other users         Improved customer service; increased quality
stress, good decision-making                                                                    and accuracy of information and
and communications skills,                                                                      responsiveness; ability to handle a variety of
flexibility (work schedule),                                                                    situations that are routed through the Highway
working collaboratively, knowing                                                                Helpline, 511 and other public communication
where to go to get the                                                                          vehicles; improved work quality and
information/data that they need,                                                                consistency
understands the internal and
external chain of command,
takes verbal descriptions to
determine geographical
locations, and technologically
savvy in a Windows environment,
multiple weather
tracking/forecasting programs,
mapping programs (GIS) and
multiple communication systems
(phone, fax, paging, radio)



A minimum of a Level One                 S         TEOC                                         Credibility across state lines and organizations;
certification (that includes                                                                    skills for FEMA documentation and working
knowledge of policies and                                                                       with government
procedures re: funding
allowances); FEMA/DHS
Professional Development Series
Certificate
CPP (Certified Protection                S         Transportation Protective Security           Credibility and knowledge to design and
Professional); designation is for                                                               implement a solid security infrastructure that is
individuals with extensive                                                                      recognized by local, state and federal
experience in security                                                                          agencies, thus increasing the agency's
management, ranging from                                                                        credibility
emergency planning to
protection of sensitive
information; the security
profession's highest ASIS
recognition of participants
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               Need/Gap              Type of Need                Users/Workgroup                            Impact on Performance
PCI (Professional Certified               S         Transportation Protective Security            Credibility and knowledge to design and
Investigator); certification for                                                                  implement a solid security infrastructure that is
individuals with expertise in case                                                                recognized by local, state and federal
management, evidence collection                                                                   agencies, thus increasing the agency's
and case presentation.                                                                            credibility

PSP (Physical Security                    S         Transportation Protective Security            Credibility and knowledge to design and
Professional); credential for                                                                     implement a solid security infrastructure
individuals with expertise in
conducting threat surveys;
designing integrated security
systems that include equipment,
procedures and people; or
installing, operating and
maintaining such systems
Grant location, application,              S         Transportation Protective Security            Ability to secure federal, state and local grants
administration and compliance                                                                     to fund additional security initiatives not
(for VDOT Infrastructure Physical                                                                 typically known, allowing for more rapid and
Security Enhancement Program                                                                      extensive security measures and reducing the
(VIPSEP); perhaps a grant                                                                         impact on the agency's current budget
manager; cross-training in grant                                                                  requirements
procurement/administration



Systematic approach to grant              S         Transportation Protective Security; agency-   Increased awareness across functions in
management, with more                               wide                                          identifying and collaborating related to grant
collaboration                                                                                     opportunities - e.g., VDEM often does not
                                                                                                  announce grants for initiatives in which we
                                                                                                  have involvement (specifically, those dealing
                                                                                                  with law enforcement). As a result, law
                                                                                                  enforcement is often not aware of the money
                                                                                                  and grants out there, and we both miss out on
                                                                                                  opportunities to get available funds

Outreach / increased awareness            S         Transportation Protective Security            Important for disseminating data and creating
                                                                                                  reports

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               Need/Gap          Type of Need                Users/Workgroup                           Impact on Performance
Policy development and                S         Transportation Protective Security           Encourages agency-wide responsiveness and
implementation                                                                               consistency related to actions to support
                                                                                             security - e.g. policy that addresses the fact
                                                                                             that operational and security issues can not be
                                                                                             scheduled; policy that allows us to take
                                                                                             instantaneous action would help ensure the
                                                                                             security of the organization and the state and
                                                                                             decrease liability
Collaboration with Procurement        S         Transportation Protective Security           Continued timely procurement

Creative thinking; ability to         S         Transportation Protective Security           Ability to achieve Security initiatives despite
manage stress; ability to                                                                    challenges (e.g., time, procedures,
influence/communicate                                                                        organizational culture); ability to collaborate
                                                                                             with other divisions to secure
                                                                                             resources/support (e.g., procurement)




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                                           TRAFFIC ENGINEERING DIVISION (TE)
               Need/Gap           Type of Need                Users/Workgroup                            Impact on Performance
Systems analysis (Congestion           C         TE                                            More efficient use of resources and existing
Management)                                                                                    highway capacity; increased ability to do
                                                                                               corridor simulation; improved congestion
                                                                                               management; evaluation of new products and
                                                                                               software tools with internal staff rather than
                                                                                               through a consultant; ability to accurately
                                                                                               interpret and use output; skills to relate crash
                                                                                               data to countermeasure development

Statistical analysis/ability to        C         TE - /Safety Analysis                         Will allow for a systemized approach to
perform database queries                                                                       identifying safety issues based on analysis of
                                                                                               statewide crash data; increased accountability
                                                                                               and consistency regarding prioritizing of
                                                                                               projects; there is a high turnover in safety area
                                                                                               with engineer staff, a factor that affects the
                                                                                               ability to identify projects based on a
                                                                                               systematic approach
Systems engineers (goes with           C         TE                                            Increased ability to develop systems integration
Systems analysis)                                                                              documents, software development and
                                                                                               maintenance activities, electrical and
                                                                                               communications systems, networking - gaps
                                                                                               include computer modeling; forecasting;
                                                                                               accident analysis; application of different
                                                                                               models; analyzing capacity of traffic flow;
                                                                                               signal timing; safety and crash analysis;
                                                                                               operations; traffic flow; previously funded
                                                                                               graduate school for staff to facilitate this
                                                                                               learning
Professional Engineers (P.E.)          S         TE - positions that do engineering work and   Legal compliance; individuals able to fill
                                                 have responsible charge                       positions and grow within organization
Project development/project            S         TE; Operations Management/ITS                 Increased ability to analyze, scope, do
management                                                                                     cost/benefit analysis and monitor projects -
                                                                                               e.g., signal projects, turn lanes, safety service
                                                                                               patrol; role likely to expand beyond financial
                                                                                               tracking of projects resulting in need for greater
                                                                                               expertise in project development and
                                                                                               management
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               Need/Gap             Type of Need                Users/Workgroup                               Impact on Performance
Internet protocol                        S         Operations Management; some effect on           Won't be able to keep up with equipment
communications                                     Traffic Engineering; anyone who is              vendors without this; this is a trend of
                                                   communicating on a wire from a computer to      communication; technicians won't be able to
                                                   a field device could be affected by this        troubleshoot problems; more reliance on
                                                                                                   consultants and specialized staff
Knowledge management                   C&S         TE - Signs and Pavement Marking                 Increased ability to close knowledge gap due to
                                                                                                   upcoming retirements
AC/DC circuits/grounding                 S         TE                                              Increased skills in the areas of circuitry and
requirements, traffic control                                                                      traffic control devices as well as grounding
devices                                                                                            requirements
Training in CADD (micro station);        S         TE - Traffic Signal Designers                   Without this, we will need to rely more on
design and drafting                                                                                consultants to do design; won't be compatible
                                                                                                   with L&D's and Structure & Bridge
VDOT emerging GIS applications           S         TE- Signs, Safety and Specifications; Traffic Increased efficiency in analysis; can help
                                                   Count                                         identify problem patterns and crash locations;
                                                                                                 assist with directional signing; better identify
                                                                                                 top priority locations; help districts to prioritize
                                                                                                 projects based on data
Traffic monitoring and data              S         TE - Traffic Count Program                    Increased ability to evaluate and use new
collection technologies and                                                                      equipment/technology; previously Traffic Count
equipment                                                                                        employees went to NATMEC conference which
                                                                                                 exposed them to networking opportunities that
                                                                                                 could save time on trial and error of equipment

Emerging traffic data needs              S         TE, who provides this information to other      TE equipped to provide current information to
                                                   data users including Pavement Design and        inform performance of other divisions -
                                                   Bridge                                          Materials and Bridge - e.g. weight data for
                                                                                                   pavement design; one person can not manage
                                                                                                   and review data on multiple sites; if they are
                                                                                                   spending a lot of time evaluating new
                                                                                                   technology, TE can not evaluate existing data;
                                                                                                   understanding what the data user community
                                                                                                   needs for their success is key to their success

Installation and inspection of           S         TE - Traffic Count Program                      Increased oversight of contractor who installs
traffic sensors                                                                                    equipment; may result in cost savings if there
                                                                                                   is not a need to reinstall

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               Need/Gap             Type of Need                 Users/Workgroup                               Impact on Performance
Skills with GIS database analysis        S         TE - Congestion Management; Traffic Count; The traffic system is closely aligned with
and presentation of crash data                     users of the developed systems             VDOT's road inventory system.
                                                                                              Understanding the Roadway Network System
                                                                                              (RNS), when appropriate in conjunction with its
                                                                                              development, will be key to migration of section
                                                                                              to that system
Ability to perform and relate            S         TE - specifically Congestion Management    Can predict crash reduction that goes with
safety to operational analysis                     and Safety as they interface               operational improvement
Understanding of the roadway             S         Operations Management; TE - specifically   Now, RNS is in IT; needs to be in Operations
inventory system and data                          Congestion Management                      Management or IT in efforts to allow good data
                                                                                              related to the highway system

Traffic engineering principles           S         All levels of the organization and field staff   Ability to analyze data and identify projects
                                                                                                    (e.g. what are the worst locations); includes
                                                                                                    fundamental highway capacity analysis and
                                                                                                    basic traffic flow theories for field technicians to
                                                                                                    similar training needs for our field
                                                                                                    administrators; will become critical if not
                                                                                                    implemented
Training in the highway safety           S         TE                                               More of a push to have engineers obtain more
area                                                                                                statistical analysis training. Merging statistical
                                                                                                    analyses capabilities with geographical
                                                                                                    information systems will result in very powerful
                                                                                                    analytical capabilities for VDOT; already
                                                                                                    occurring in NOVA
Keeping projects on time              C and S      Engineering Technicians                          Quality in initial design will enable projects to
                                                                                                    be completed without costly delays during
                                                                                                    construction
Study design                             S         TE - Safety Analysis                             Ensures analysis based on the right variables




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