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					             Program    AAS Computer Electronics
          Department    Business & Industry
       College/School   KPC
     Academic Years     2007/2008
     Program Contact    Rich Kochis (ifrlk@uaa.alaska.edu)
      CIP Coordinator   Debbie Sonberg (ifdgs@uaa.alaska.edu)
                                                                              TABLE 1
                                                                    PROGRAM MISSION AND CONTEXT

                                                               Green sheet tabs are current year report data.
                                                        Red sheet tabs are prior year or miscellaneous in-house data.

                                                                              Program Mission

The mission of the Computer Information & Office Systems program is to provide excellent educational opportunities in
computer and office skills from literacy through fluency for the diverse southcentral Alaska community by providing open
access courses on technologically up-to-date equipment and software to meet the casual and professional needs of
certificate-, degree-seeking students, and life-long learners.
                                                                  Program Context and General Comments




                        CIOS Credit Hours served in major program areas (tabulated for AY 06&07, not recalculated for AY08)
                         6% CIOS certificate- or degree-seeking students
                        12% BUSINESS-RELATED DEGREES
                        18% Combined CIOS & BUS
                        32% other KPC degree programs
                        55% non program students (community interest)
                        94% non CIOS students served by CIOS classes



                                                                      Location of Published Outcomes



                                        http://www.kpc.alaska.edu/pdf/Outcomes%20Lists%20AY06%20_2_.pdf




Submitted 6-20-08                                                f9269bd9-055e-474b-9fdc-54b5ab7958e0.xls                     Mission & Context
                                                                     Program Outcomes Assessment
              Program                                                       Computer Information & Office Systems
           Department                                                       Business & Industry
        College/School                                                      KPC
       Academic Years                                                       2007/2008
      Program Contact                                                       Debbie Sonberg (ifdgs@uaa.alaska.edu)
Assessment Coordinator                                                      Debbie Sonberg (ifdgs@uaa.alaska.edu)




                                                                                                                                                                                                                                                                               Current
                                                                                                                                            Outcomes Indicators (see analysis sheet for sample sizes)                                                                                                                                                        Prior Years+
                                                                            TABLE 1B                                                                                                                                                                                            Year




                                                                                                                                                                                                                                                 Presentations Final Project




                                                                                                                                                                                                                                                                                                                                 2002/2003 (not conducted)
                                                                                                                                                                                            Communication (Outlook)




                                                                                                                                                                                                                                                                                                    under a different format -
                                                                                                                                                                                                                      geographic, subject, and
                                                                                                                                                                   CIOS A260A Bus Comm
                                                                                                                                        Service Learning Project




                                                                                                                                                                                                                                                                                                    2001/2002* (conducted
                                                                                                                                                                                            CIOS A125 Electronics
                                                                                                                                                                   Final Business Service
                                                                                                                                        CIOS A260A Business




                                                                                                                                                                                                                                                                                                    no direct comparison)
                                                                                                                                                                                                                      (includes alphabetic,
                                                                                                                                        (direct assessment)




                                                                                                                                                                   (direct assessment)




                                                                                                                                                                                            (direct assessment)




                                                                                                                                                                                                                      (direct assessment)



                                                                                                                                                                                                                                                 (direct assessment)




                                                                                                                                                                                                                                                                                 Weighted Average
                                                                                                                                                                                                                      CIOS A164 Filing
                                                                            PROGRAM OUTCOMES




                                                                                                                                        Communications




                                                                                                                                                                   Report (not SL)




                                                                                                                                                                                                                      numeric filing)
                                                                            ASSESSMENT RESULTS




                                                                                                                                                                                                                                                 CIOS A150A
                                                                                                                                                                                            Final Project




                                                                                                                                                                                                                                                                                                                                                                 2003/2004



                                                                                                                                                                                                                                                                                                                                                                               2004/2005



                                                                                                                                                                                                                                                                                                                                                                                           2006/2007
                                                                                                                                                                                                                      Exams
                                                                                                                               Grade             B+                        B+                       B+                                                      B                    B+                                                                              B+            B+          B+
                                                                            Communicate ideas in various venues
                                                                       1    including written and oral, using a variety of     Value           3.50                      3.50                     3.50                                                 3.00                      3.38                                                                           3.42          3.37         3.22
                                                                            media
                                                                                                                               Weight          1.00                      1.00                     1.00                                                 1.00

                                                                                                                               Grade             B+                                                                                                         B                    B+                                                                                            A-          B+

                                                                       2    Function on a team                                 Value           3.50                                                                                                    3.00                      3.33                                                                                         3.64         3.32
   http://www.kpc.alaska.edu/pdf/Outcomes%20Lists%20AY06%20_2_.pdf




                                                                                                                               Weight          1.00                                                                                                    0.50

                                                                                                                               Grade             B+                        B+                                                                               B                    B+                                                                              C+            B+          B+
                                                                            Apply critical thinking skills to make effective
                                                                       3    decisions and solve business problems              Value           3.50                      3.50                                                                          3.00                      3.33                                                                           2.34          3.49         3.28
                                                                            creatively
                                                                                                                               Weight          1.00                      1.00                                                                          1.00
                       Published Program Outcomes




                                                                                                                               Grade             B+                        B+                                                                               B                    B+                                                                                            B+          B+

                                                                       4    Exhibit professional ethics                        Value           3.50                      3.50                                                                          3.00                      3.40                                                                                         3.37         3.52

                                                                                                                               Weight          1.00                      1.00                                                                          0.50

                                                                                                                               Grade             B+                        B+                       B+                          B+                          B                    B+                                                                              B-            B+          B+

                                                                            Obtain, organize, analyze, evaluate, and
                                                                       5    manage information
                                                                                                                               Value           3.50                      3.50                     3.50                         3.50                    3.00                      3.40                                                                           2.60          3.24         3.32

                                                                                                                               Weight          1.00                      1.00                     1.00                         1.00                    1.00

                                                                                                                               Grade             B+                        B+                       B+                                                      B                    B+                                                                               B            B+          B+
                                                                            Demonstrate technical skills that allow
                                                                       6    effective use of office automation hardware
                                                                            and software
       Submitted 6-20-08                                                                                                                 f9269bd9-055e-474b-9fdc-54b5ab7958e0.xls                                                                                                                                                                                            Outc Results
   http://www.kpc.alaska.edu/pdf/Outcomes%20Lists%20AY06%20_2_.pdf
                                                                     Program Outcomes Assessment
              Program                                                       Computer Information & Office Systems
           Department                                                       Business & Industry
        College/School                                                      KPC
       Academic Years                                                       2007/2008
      Program Contact                                                       Debbie Sonberg (ifdgs@uaa.alaska.edu)
Assessment Coordinator                                                      Debbie Sonberg (ifdgs@uaa.alaska.edu)
                       Published Program Outcomes




                                                                                                                                                                                                                                                                                        Current
                                                                                                                                                     Outcomes Indicators (see analysis sheet for sample sizes)                                                                                                                                                        Prior Years+
                                                                            TABLE 1B                                                                                                                                                                                                     Year




                                                                                                                                                                                                                                                          Presentations Final Project




                                                                                                                                                                                                                                                                                                                                          2002/2003 (not conducted)
                                                                                                                                                                                                     Communication (Outlook)




                                                                                                                                                                                                                                                                                                             under a different format -
                                                                                                                                                                                                                               geographic, subject, and
                                                                                                                                                                            CIOS A260A Bus Comm
                                                                                                                                                 Service Learning Project




                                                                                                                                                                                                                                                                                                             2001/2002* (conducted
                                                                                                                                                                                                     CIOS A125 Electronics
                                                                                                                                                                            Final Business Service
                                                                                                                                                 CIOS A260A Business




                                                                                                                                                                                                                                                                                                             no direct comparison)
                                                                                                                                                                                                                               (includes alphabetic,
                                                                                                                                                 (direct assessment)




                                                                                                                                                                            (direct assessment)




                                                                                                                                                                                                     (direct assessment)




                                                                                                                                                                                                                               (direct assessment)



                                                                                                                                                                                                                                                          (direct assessment)




                                                                                                                                                                                                                                                                                          Weighted Average
                                                                                                                                                                                                                               CIOS A164 Filing
                                                                            PROGRAM OUTCOMES




                                                                                                                                                 Communications




                                                                                                                                                                            Report (not SL)




                                                                                                                                                                                                                               numeric filing)
                                                                            ASSESSMENT RESULTS




                                                                                                                                                                                                                                                          CIOS A150A
                                                                                                                                                                                                     Final Project




                                                                                                                                                                                                                                                                                                                                                                          2003/2004



                                                                                                                                                                                                                                                                                                                                                                                        2004/2005



                                                                                                                                                                                                                                                                                                                                                                                                    2006/2007
                                                                                                                                                                                                                               Exams
                                                                            Demonstrate technical skills that allow
                                                                       6    effective use of office automation hardware             Value               3.50                      3.50                     3.50                                                 3.00                      3.38                                                                           3.18          3.37         3.33
                                                                            and software
                                                                            Communicate ideas in various venues
                                                                       1    including written and oral, using a variety of         Weight               1.00                      1.00                     1.00                                                 1.00
                                                                            media
                                                                                                                                   Grade                  B+                        B+                                                   B+                                               B+                                                                                            B+          B+

                                                                            Identify and compare opportunities for
                                                                       7    continuous professional development
                                                                                                                                    Value               3.50                      3.50                                                  3.50                                              3.50                                                                                         3.30         3.54
   http://www.kpc.alaska.edu/pdf/Outcomes%20Lists%20AY06%20_2_.pdf




                                                                                                                                   Weight               1.00                      1.00                                                  1.00

                                                                            Demonstrate ability to apply knowledge of              Grade                  B+                        B+                       B+                          B+                        B+                     B+                                                                               B            B+          B+
                                                                            office systems in at least two of the following
                                                                       8    areas: Office Technology, Bookkeeping,                  Value               3.50                      3.50                     3.50                         3.50                    3.50                      3.50                                                                           3.18          3.37         3.33
                                                                            Medical Office Support, Desktop Publishing &
                                                                            Graphics, Web Foundations                              Weight               1.00                      1.00                     1.00                         1.00                    1.00

                                                                                                                                                                                                                                                                                           B+                                                                             B             B+           B+
                                                                                                                              Blank and shaded = Tool does not measure this published outcome or tool not used this cycle.                                                                3.40                                                                           2.45          3.39         3.36
                       Published Program Outcomes




                                                                                                                              Weights: 0.5 = Tool gives anecdotal indication of published outcome.
                                                                                                                                            1 = Tool is a good measure of the published outcome
                                                                                                                              + Grade fluctuations do not reflect trends -- only a status at a particular time




       Submitted 6-20-08                                                                                                                          f9269bd9-055e-474b-9fdc-54b5ab7958e0.xls                                                                                                                                                                                            Outc Results
Program Outcomes Assessment Discussion
              Program    Computer Information & Office Systems
           Department    Business & Industry
        College/School   KPC
       Academic Years    2007/2008
      Program Contact    Debbie Sonberg (ifdgs@uaa.alaska.edu)
Assessment Coordinator   Debbie Sonberg (ifdgs@uaa.alaska.edu)
                                                                 TABLE 2B
                                                 ANALYSIS OF OUTCOME ASSESSMENT RESULTS

                         Some comments below apply to all outcocmes, but are not repeated in all areas.

                                          Outcome                       Result    Explanation of the Results (also see course comments & recommendations)
                                                                                  CIOS A260A Business Communications: Business Service Project. The students prepared a written and oral report on a
                                                                                  business "service" idea that they could take into life/work with them after this class and after graduation. One student took an
                                                                                  incomplete due to health issues. Another student with health issues chose to complete the coursework, but plagiarized the
                         Communicate ideas in various                             final report. Project ideas included "The Alaska Sentior Appreciation (ASAP) Program" (providing assistance to senior citizens
         1               venues including written and oral,               B+      in housekeeping, yard work, and maintenance); "Rainbows Beginning Detoxification Center"; "Local Childcare Assistance for
                         using a variety of media                                 Nova Gold"; "Get Hooked on Jumpstart at KPC" (assistance program for senior high school students of Kenai Alternative High
                                                                                  School to attend Kenai Peninsula College); "Teen Scene" (teen center activities for Soldotna); "Willie Boat fundraiser to
                                                                                  Soldotna Little League"; all of these are projects that students can continue to work on in the future -- most fully intend to do
                                                                                  so.
                                                                                  CIOS A260A Business Communiction. Service Learning project. See service learning project comments below this section.
                                                                                  Two students had health issues that prevented them from fully participating in the service learning project. They did, however,
         2               Function on a team                               B+
                                                                                  fully particpate when they were present. All other students went beyond expectations in their service learning participation, as
                                                                                  shown in the comments below.

                         Apply critical thinking skills to make
                                                                                  Both the service learning project and the business service project applied critical thinking skills to make effective decisions and
         3               effective decisions and solve                    B+
                                                                                  solve business problems creatively. See SL comments below.
                         business problems creatively

                                                                                  CIOS A260A Business Communications: The students exhibited great ethical behavior at the Kenai River Center where they
         4               Exhibit professional ethics                      B+      wrote their comments for the high school CFK participants, as well as at Skyview High School when they presented their award
                                                                                  to two high school students, their teacher, principal, and parents. See SL comments below.


                                                                                  The filing quizzes covered ARMA alphabetic rules, geographic filing, subject filing, and numeric filing. The average quiz scores
                         Obtain, organize, analyze, evaluate,                     per student were 92, 87, 77, 80, and an incomplete. Only 5 students enrolled in the course. The instructor's goal is 80% of
         5                                                                B+
                         and manage information                                   the students achieving 80% or above. The average score meets the criteria, however, other interpretations could place the
                                                                                  success slightly lower than the 80% target. The course is presented in a hybrid format - semi-independent.

                                                                                  CIOS A150A Presentations: students were encouraged to make their final project "real" -- service learning project for an
                                                                                  organization "near and dear to their hearts," a joint project for another class, a "real" business project -- something that could
                                                                                  fulfill a "real" need. Those who chose a personal project chose topics that were intensely personal, vitally important to them,
                                                                                  and of great educational value to others. I was awe struck and many of their projects.
                                                                                  Final PPT presentations included "A Journey through a Double Cleft Pallet" and amazing educational presentation about the
                                                                                  neice of a student and her journey through being Born with a Complete Bilateral Cleft Lip and Palate, surgeries, growth, life,
                                                                                  and joy; "Miracle Baby - His First Year" the miraculous journey of a student's premature son and his joy of life; "CJ's Payroll
                                                                                  Services" a joint project for CIOS A150A and a marketing class for this student's goal of establishing her own payroll service
                                                                                  business; "Welcome to Seward Air Force Camp" a camp open to all military families for recreation; "Painting With Light" a
                                                                                  phenominal digital portfolio and guide for understanding digital photography; "SCADA Communications" a presentation of
                           Demonstrate technical skills that
                                                                                  analog to digital nodes; "Retail Therapy" a joint project for CIOS A150 A and a marketing class; "The Alaska Highway" a joint
         6                    allow effective use of office               B+
                                                                                  project for CIOS A150A and an Alaska history class -- there were many more.
                          automation hardware and software
                                                                                  The project was worth 150 points and 40% of their course grade. Students who scored less than 90% generally did not
                                                                                  complete all of the items listed on their final project sheet, such as saving the presentations in a variety of formats (PDF, Word,
                                                                                  HTML, etc.). The project sheet gave specific points for each item, object, or product expectation. These point values were
                                                                                  included in the student version of the final project assignment sheet.
                                                                                  Nineteen students were enrolled in CIOS A150A. Three students took an incomplete, one student only did a couple of
                                                                                  chapters, two students shared files (hard to catch with BlackBoard). Final project scores ranged from 57 points (38%) to 150
                                                                                  points (100%) with an average score of 113 points (75%). Student quality was generally excellent. The lack of points was due
                                                                                  to students choosing not to include some features and not to save their presentation in the variety of formats requested. Some
                                                                                  students just completed enough points to achieve a "C" grade. Two students were CIOS students, two were general business
                                                                                  students, the others were NODS or GENP or students of unrelated programs.
                                                                                  The business communications service learning project demonstrated community networking and teamwork with local
                         Identify and compare opportunities                       organizations, schools, the Chambers of Commerce, and others. CIOS A125, A150A & A164 all cover additional training
         7               for continuous professional                      B+      available online. A164 directs students to ARMA, a professional records management site and requires students to write a
                         development                                              summary of professional development available. Other software-related courses direct students to professional development
                                                                                  sites as well.
                         Demonstrate ability to apply
                         knowledge of office systems in at
                         least two of the following areas:
         8               Office Technology, Bookkeeping,                  B+
                         Medical Office Support, Desktop
                         Publishing & Graphics, Web
                         Foundations


                         CIOS A260A Business                                      CIOS Credit Hours served in major program areas (tabulated for AY 06&07, not recalculated for AY08)
                         Communications Final Report:                              6% CIOS
                         Goal: 80% of students at 80% or above                    12% BUSINESS-RELATED DEGREES
                         9 students participated, 8 were successful               18% Combined CIOS & BUS
                         (most highly)
                                                                                  32% other KPC degree programs
                         Points Possible:: 60
                         Average Score: 47.11                                     55% non program students (community interest)
                         High Score: 60                                           94% non CIOS students served by CIOS classes




    Submitted 6-20-08                                                                       f9269bd9-055e-474b-9fdc-54b5ab7958e0.xls                                                                 Outc Analysis
Community Partner reflection on Business Communications (CIOS A260A) service learning project:

When asked to comment on which of the student learning outcomes for business communications the community partner believed was covered by student participation, the community partner comments that all of the outcomes were
covered by the project. The following is a comment on the contribution of the business communications class service learning project to the Caring For The Kenai contest and to the community:
The obvious contribution, from the programs standpoint, is the hundreds of reader’s comments that were completed by the BC students. Since adopting the “reader’s comments” aspect of the CFK program (guaranteeing a response, but
not a score, to every student’s entry by a member of the community) it has been a time consuming effort to recruit enough volunteers to read and make a helpful comments in response to the CFK student’s effort. With an average of 500
entries annually and only a 2 week time frame to complete the judging and commenting process(usually during spring break) and with the typical volunteer completing about 8-10 entries an hour the task, while popular in the community, is
substantial. The Business communications students were able to complete a majority of the entries for us allowing time to be allocated to other important aspects of the contest. Additionally the interest and dedication that the BC students
developed toward the younger students and the CFK program during the process was incredible and has added yet another dimension to our “real world” broad based community program. I also believe the BC students gained an
educational aspect to their curriculum through their efforts that was, unique and beneficial…Thanks so much [community partner].
Student reflection on Business Communications (CIOS A260A) service learning project:
 Looking back on my experience working with CFK I must say it was memorable. When Mrs. Sonberg first proposed the idea of working with CFK as a semifinalist sponsor I was less than ecstatic and at the time probably would of preferred
book work. To me CFK seemed just like a science fair and I thought it was rather silly to go and “sponsor” a semifinalist. However my attitude would change.

 My attitude was not exactly changed immediately as the class attended the CFK luncheon. My impression from the luncheon was less than positive and I really was not motivated at all to be involved with CFK. In addition I did not really
understand what this had to do with business communications.
 Things did not really start to change my mind until we actually began selecting a semifinalist from the A and B piles of projects. I was impressed by the sheer number of projects that students had turned in, it was amazing. Some of the
projects I read were innovative and could turn into real world projects that could greatly benefit the Kenai Peninsula.

Not only was I impressed with the projects, but the people who where taking time out of their lives to run the contest. The CFK staff was a very sincere and dedicated group that really wanted youth to make a difference in the community.

After our class had participated in selecting a semifinalist I believe that enthusiasm really began to pick up. I think it really opened all of our eyes to how much the CFK contest could and was making a difference in the community. The
semifinalist selection really proved to me that CFK was a worthy endeavor.

 I am glad that I did participate in the semifinalist selection and aided with our business communications class sponsoring two individuals. It was a great experience that I think everyone on the peninsula should have. CFK proves how
conscious our community is that today’s youth are tomorrow’s leaders, and that the community is dedicated to helping students succeed not only in school, but in life.
Student comments on teamwork benefits:
Interactive classes seem to be the most effective for me. I learn so much from the other students. I have been so sheltered I really need the interaction with the others in the class as well as the teacher and the text book. Without the help
of other students this semester I would not have done as well as I did. I loved the feedback we got from Krista Timlin coming into class and responding to our letter. Real life assignments seem to work best for me. Being readers for CFK,
giving positive feedback to real people, making a difference, really works for me. People like Lezlea really help me, because they are so open with what they think and aren’t afraid to share. I liked being able to be a part of the group
interaction , but also applying individually what we were learning at the same time. Being treated special because we are a part of a solution for [community partner] and [community partner] was nice also. Lunch was nice, it put into
action their appreciation of us.

I really enjoyed this service learning project. I have learned more from this project than another project I have done prior for service learning. This also helped me learn more about how important that group participation is.




      Submitted 6-20-08                                                                            f9269bd9-055e-474b-9fdc-54b5ab7958e0.xls                                                                                    Outc Analysis
Program Improvement Recommendations Based on Assessment
             Program     Computer Information & Office Systems
           Department    Business & Industry
       College/School    KPC
       Academic Year     2007/2008
Assessment Coordinator   Debbie Sonberg (ifdgs@uaa.alaska.edu)


                                                                      TABLE 3
                                              PROGRAM IMPROVEMENT RECOMMENDATIONS BASED ON ASSESSMENT

         Rec. No.                                       Recommendation                                    Outcome(s)                  Rationale for the Recommendation                        Resource Implications                             Action Taken AY06/07
                              See last year's program recs for updates on those
                              recommendations.
                                                                                                                          Service learning provide excellent real-world experiences for
                                                                                                                          students. Caring for the Kenai is a high school competition
                                                                                                                          that has an 18 year history in the Kenai Peninsula School
                                                                                                                          District. Individual KPC students have volunteers with CFK
                                                                                                                                                                                                                               Some coordination has already taken place. More will
                              Continue to develop Service Learning project with Caring for the Kenai                      in the past for various projects (CIOS A259 Preparing
                                                                                                          potentially all                                                               Faculty planning & coordinating with   continue. This course isn't offered again until Spring of
            1                 (http//:www.caringforthekenai.com) for CIOS A260A Business
                                                                                                          outomes
                                                                                                                          Electronic Documents, for example), but this was the first
                                                                                                                                                                                        CFK.                                   2008. The rest of the coordination will take place late fall
                              Communications.                                                                             major class project. The CKF administrators, KPBSD
                                                                                                                                                                                                                               and early spring.
                                                                                                                          teachers, and students all felt that the KPC students were
                                                                                                                          able to provide a great service to the CFK participants by
                                                                                                                          providing encouraging comments on entries to 300 KPBSD
                                                                                                                          students.
                                                                                                                           The instructor was not particularly happy with how this
                                                                                                                           course went during the spring semester.

                                                                                                                           The instructor received mixed reviews on the textbook used,
                                                                                                                           from excellent to horrible. All students liked the Internet
                                                                                                                           resource links provided for each learning topic. That portion
                                                                                                                           will continue.

                                                                                                                           Quizzes did not function properly (as anticipated) in
                                              CIOS A150A Presentations (PowerPoint)                                        BlackBoard. Paper quizzes were offered to all students.
                                                                                                                           Although students seemed satisfied with the paper
                                     Continue to include Internet resources for learning objects.                          alternative, the instructor wants to redo quizzes for
                                                                                                                           consistency and clarity.
            2                  Improve CIOS A150A quizzes and convert final project assignments list       1, 5, 6, & 8
                                to a cover page format for student submission adding fill-in blanks for                    Adding a blank for students to fill in slide numbers will make
                                                   slide number beside each item.                                          it easier to find specific items in the students' independent
                                                                                                                           final projects. It will improve communication from instructor
                                                                                                                                                                                                                               Will plan to implement next time this course is offered
                                          Add more lesson-by-lesson independent activities                                 to student and vice versa. It was difficulty to find all of the
                                                                                                                                                                                                                               (likely Spring 2008). Some changes in the syllabus and
                                                                                                                           detailed objects in 30 slides. Some students felt that they
                                                                                                                                                                                                                               assignments have already been made -- to take effect
                                                                                                                           did not receive credit for every item they included. Having
                                                                                                                                                                                                                               next spring.
                                                                                                                           students identify which slides contain the assigned objects Faculty planning time
                                                                                                                           will improve communications to and from students and
                                                                                                                                                                                                                               Quizzes will be redesigned. Some changes to these
                                                                                                                           clarify grading items.
                                                                                                                                                                                                                               quizzes as they function in BlackBoard have already
                                                                                                                                                                                                                               been changed.
                                                                                                                           The bulk of student application of presentation topics was in
                                                                                                                           the comprehensive final project. Some students requested
                                                                                                                           more on-going independent practices.




    Submitted 6-20-08                                                                                                     f9269bd9-055e-474b-9fdc-54b5ab7958e0.xls                                                                                              07-08 Program Recs
Program Improvement Recommendations Based on Assessment
              Program     Computer Information & Office Systems
            Department    Business & Industry
        College/School    KPC
        Academic Year     2007/2008
 Assessment Coordinator   Debbie Sonberg (ifdgs@uaa.alaska.edu)


                                                                       TABLE 3
                                               PROGRAM IMPROVEMENT RECOMMENDATIONS BASED ON ASSESSMENT

         Rec. No.                                          Recommendation                                    Outcome(s)                  Rationale for the Recommendation                              Resource Implications                                Action Taken AY06/07                                      Action Taken AY08
                                                                                                                             Have been placing calls to students, even the week
                                                                                                                             before classes, to have students come in to pick up the
                                                                                                                             syllabus, get initial instruction, etc. Not all phone contact
                                                                                                                                                                                                                                                                                                   Apply more advising to casual students. This has
                               Plan more initial student contact activities to assist semi-independent                       information is complete or updated in Banner. Having            Faculty , minimal supplies, and possibly
            1                  student in getting started with ocurses.
                                                                                                           ALL
                                                                                                                             "invitation" cards in the bookstore by each textbook            support staff time.
                                                                                                                                                                                                                                          Plan to implement this in the fall of 2007.              helped avoid excessive "drops" in some courses
                                                                                                                                                                                                                                                                                                   (Keyboarding B & C, in particular).
                                                                                                                             geared to each class might help make quicker contacts.
                                                                                                                             ..lso mailing an invitation (except again, records may not
                                                                                                                             be updated).
                                                                                                                             Portfolios are an excellent tool for students to use for job
                                                                                                                             interviews later. The portfolios can be evaluated for
                                                                                                                                                                                                                                                                                                   Atempted to set up Task Stream, but it proved to be too
                                                                                                                             completeness and quality before a student graduates.
                                                                                                                                                                                             Faculty planning time. Some of this has                                                               cumbersome for the course I had chosen. We did
                               Develop a portfolio concept for CIOS students. Encourage all CIOS                             This could be incorporated into an internship. This might
                                                                                                                                                                                             been initiated at state-wide CIOS meetings                                                            discuss keeping "best work" samples for job interviews.
            2                  students to keep "best work" to use for a portfolio or for job interviews   ALL               be a difficult task, considering that 94% of CIOS credit
                                                                                                                                                                                             where information is developed by and
                                                                                                                                                                                                                                          Will put on a CIOS "to do" or "to seriously consider"
                                                                                                                                                                                                                                                                                                   The students kept a notebook of all their work, as in
                               later.                                                                                        hours are for nonCIOS students, and that students tend to
                                                                                                                                                                                             shared with all campuses.                                                                             previous semesters. They are graded on organization
                                                                                                                             take several classes before officially enrolling in a
                                                                                                                                                                                                                                                                                                   and appearance of their notebooks.
                                                                                                                             program. Students might need to "back track" to collect
                                                                                                                             some data.
                                                                                                                                                                                                                                          Assessment coordinator will disucss with faculty the
                                                                                                         to be at the        Direct or authentic assessements show actual student
                                                                                                                                                                                                                                          concepts of direct assessments that are already being    A new direct assessment data gathering cover sheet
                               Select direct or authentic assessments for one or two program outcomes or beginning of        learning better than impression surveys and grada data.
                                                                                                                                                                                             Faculty and assessment coordinator time      conducted in courses that could better reflect student   was developed (adapted from CBPP) for gathering
            3                  emphasis areas to incorporate into assessment plan, review, and report    the AY 06           Accreditors consider direct or authentic assessements to
                                                                                                                                                                                             (me & me)                                    learning of program outcomes. Faculty will choose one    direct assessment data. This cover sheet can be used
                               process.                                                                  assessement         be real evidence rather than information program data
                                                                                                                                                                                                                                          or two outcomes and appropriate direct assessements      to summarize major projects/exams.
                                                                                                         cycle               gathering.
                                                                                                                                                                                                                                          to be written into the AY06 assessement plan.




                                                                                                                                                                                             faculty & assessment coordinator time (me
                                                                                                                                                                                                                                                                                                   All CCGs were reviewed by the UAA CIOS departments
                               Continue to review CCGs for possible need for updating specific course                                                                                        & me) along with emails, phone, and other    Continual process. See "course comments-
            4                  outcomes. Coordinate with other UAA campuses for changes and impact.
                                                                                                           ALL               This is a rapidly changing discipline. Change is essential.
                                                                                                                                                                                             modes of communication with other UAA        recommendations" for list of possible CCG changes
                                                                                                                                                                                                                                                                                                   for possible changes. Approximately 2/3 of the course
                                                                                                                                                                                                                                                                                                   CCGs were updated.
                                                                                                                                                                                             CIOS faculty.




                               Continue to recognize the community need for CIOS courses (personal                           KPC is committed to meeting community needs, both
            5                  goals, computer literacy, home and/or home business uses)
                                                                                                           ALL
                                                                                                                             personal and industry
                                                                                                                                                                                             none                                         Continue open access to KPC courses                      Continue open access to KPC courses




                                                                                                                             Service learning provides authentic experiences and
                                                                                                                             assessment of and for students as well as providing a
                                                                                                                             service for the community. SL is likely to become an
                                                                                                                             accreditation requirement. Be proactive for its immediate                                                Conitnue communications with SL resources at KPC to          Conducted a great service learning project in CIOS
                                                                                                                                                                                         Faculty time in developing and incorporating
            6                  Incorporate specific (instructor planned) service learning into more courses chosen later     learning benefits as well as for future distinction. SL
                                                                                                                                                                                         SL into specific courses.
                                                                                                                                                                                                                                      further develop SL concepts into courses -- ongoing          A260A Business Communications that may work into an
                                                                                                                             students have tended to like the instructor-set-up projects                                              project…                                                     annual event.
                                                                                                                             more than choosing their own. This has pros & cons, but
                                                                                                                             is worth considering each time SL is incorporated into a
                                                                                                                             class.
                                                                                                                             Provide a less stressful environment for the "senior
                                                                                                        Happier              citizen" students to explore computer concepts, apply                                                        This is strictly a "wish list" item.
                               Start a "Seniors" computer club (AKA "old geezers club")                 Seniors, smiles,     skills, network with other frustrated students…. and                                                         I have the passion.
            7                  [personal note: my grandmother gave up internet banking and email at age cookies, emails to   receive compassionate and patient assistance with their         Passion! (and time)                                                                                   Still have the passion; still don't have the time.
                               89. She has a new laptop and still plays cards and looks at pictures]    & from               homework and computer issues.
                                                                                                        grandchildren                                                                                                                     I'm still looking for the time.
                                                                                                                             Share the passion ~~ bridge the digital divide




    Submitted 6-20-08                                                                                                                                    f9269bd9-055e-474b-9fdc-54b5ab7958e0.xls                                                                                                                                  06-07 Program Recs
Program Improvement Recommendations Based on Assessment
              Program     Computer Information & Office Systems
            Department    Business & Industry
        College/School    KPC
        Academic Year     2007/2008
 Assessment Coordinator   Debbie Sonberg (ifdgs@uaa.alaska.edu)


                                                                       TABLE 3
                                               PROGRAM IMPROVEMENT RECOMMENDATIONS BASED ON ASSESSMENT

          Rec. No.                                         Recommendation                                  Outcome(s)                   Rationale for the Recommendation                            Resource Implications                                 Action Taken AY05                                   Action Taken AY06 & 07
                                                                                                                              Assessment process is too massive to evaluate all                                                       Assessment process will continue with a narrower
                                                                                                                                                                                                                                                                                               Focused on DTP, Digital Imaging, & Web development.
                                Continue the assessment cycle and evaluation process in AY06, but focus                       courses every semester, and all program outcomes every Faculty and assessment coordinator time          range due to the sheer massiveness of attempting to
             1                                                                                            ALL                                                                                                                                                                                  Also conducted students surveys in two keyboarding
                                on one or two outcomes or courses per semester or assessment cycle.                           year. Focus on one or two program outccomes each       (me & me)                                        assess all courses with all tools and all program
                                                                                                                                                                                                                                                                                               classes.
                                                                                                                              cycle.                                                                                                  outcomes every cycle.
                                                                                                          to be at the        Direct or authentic assessements show actual student                                                    Assessment coordinator will disucss with faculty the     Serveral direct assessements were conducted and
                                Select direct or authentic assessments for one or two program outcomes or beginning of        learning better than impression surveys and grada data.                                                 concepts of irect assessments that are already being     samples of activities are included in assessment data at
                                                                                                                                                                                          Faculty and assessment coordinator time
             2                  emphasis areas to incorporate into assessment plan, review, and report    the AY 06           Accreditors consider direct or authentic assessements to                                                conducted in courses that could better reflect student   http://chinook.kpc.alaska.edu/~ifdgs. If this link doesn't
                                                                                                                                                                                          (me & me)
                                process.                                                                  assessement         be real evidence rather than information program data                                                   learning of program outcomes. Faculty will choose one    work, contact Debbie Sonberg @
                                                                                                          cycle               gathering.                                                                                              or two outcomes and appropriate direct assessements      ifdgs@uaa.alaska.edu.
                                                                                                                                                                                                                                      to be written into the AY06 assessement plan.
                                                                                                                                                                                                                                                                                               UAA/UA statewide CIOS faculty and UAA advisory
                                                                                                                                                                                                                                                                                               board met several times last year to update CCGs and
                                                                                                                                                                                          faculty & assessment coordinator time (me                                                            redesign the program. Serveral CCGs have already
                                Continue to review CCGs for possible need for updating specific course                                                                                    & me) along with emails, phone, and other   Continual process. See "course comments-                 been processes and are available to view at
             3                                                                                            ALL                 This is a rapidly changing discipline. Change is essential.
                                outcomes. Coordinate with other UAA campuses for changes and impact.                                                                                      modes of communication with other UAA       recommendations" for list of possible CCG changes        http:// curric.uaa.alaska.edu/courses.
                                                                                                                                                                                          CIOS faculty.                                                                                        Other CCGs are in the final review process and are
                                                                                                                                                                                                                                                                                               expected to be submitted to UAB in the fall of 2007
                                                                                                                                                                                                                                                                                               along with the new program recommendations.

                                                                                                                                                                                                                                                                                               Six alumni surveys were mailed and only one returned
                                                                                                                              This tool should be conducted approximately every three                                                                                                          (my daughter's). She secured a good job with benefits
                                Conduct the second graduate survey for this program (first gathered in                        years. AY05 was the target year -- the survey was           Student services department will assist with                                                         within a month of graduating (without my help) and
             4                                                                                            ALL                                                                                                                          Mailed summer of 05 for 06 data collection
                                2002)                                                                                         created, but not mailed until the summer of 05. Data will   this mailing                                                                                         notified me of this by email when I was on a cruise.
                                                                                                                              be reported in AY06.                                                                                                                                             Needless to say, I was quite proud of her. I expect
                                                                                                                                                                                                                                                                                               better return rates when I send out the next batch of
                                                                                                                                                                                                                                                                                               Continues…
                                                                                                                                                                                                                                                                                               An extimated 6 percent of all CIOS credit hours at KRC
                                                                                                                                                                                                                                                                                               are for CIOS degree-seeking students, another 12
                                Continue to recognize the community need for CIOS courses (personal                           KPC is committed to meeting community needs, both                                                                                                                percent are business degree-seeking students, 30
             5                                                                                            ALL                                                                             none                                        Continue open access to KPC courses
                                goals, computer literacy, home and/or home business uses)                                     personal and industry                                                                                                                                            percent are other degree-seeking students, and the
                                                                                                                                                                                                                                                                                               remainer are undeclared (or community interest)
                                                                                                                                                                                                                                                                                               students. The CIOS program serves approximately 94
                                                                                                                                                                                                                                                                                               percent non-CIOS students.

                                                                                                                              Service learning provides authentic experiences and
                                                                                                                                                                                                                                                                                               SL has continued to develop in several CIOS courses.
                                                                                                                              assessment of and for students as well as providing a
                                                                                                                                                                                        Faculty time in developing and incorporating Contacted SL resources at KPC to further develop SL       Desktop Publishing and Digital imaging have each
             6                  Incorporate specific service learning into more courses                   chosen later        service for the community. SL is likely to become an
                                                                                                                                                                                        SL into specific courses.                    concepts into courses -- ongoing project…                 incorporated service learning in two separate
                                                                                                                              accreditation requirement. Be proactive for its immediate
                                                                                                                                                                                                                                                                                               semesters.
                                                                                                                              learning benefits as well as for future distinction.

                                                                                                                              Provide a less stressful environment for the "senior
                                                                                                         Happier              citizen" students to explore computer concepts, apply
                                Start a "Seniors" computer club (AKA "old geezers club")                 Seniors, smiles,     skills, network with other frustrated students…. and                                                    This is strictly a "wish list" item.                     I still have the passion, but haven't figured out the "time"
             7                  [personal note: my grandmother gave up internet banking and email at age cookies, emails to   receive compassionate and patient assistance with their     Passion! (and time)                         I have the passion.                                      part yet. If one of them spearheaded it… I would
                                89. She has a new laptop and still plays cards and looks at pictures]    & from               homework and computer issues.                                                                           I'm still looking for the time.                          support the group and it would more likely happen.
                                                                                                         grandchildren
                                                                                                                              Share the passion ~~ bridge the digital divide


                                Also see course-specific comments and
                                recommendations in this report




    Submitted 6-20-08                                                                                                                                   f9269bd9-055e-474b-9fdc-54b5ab7958e0.xls                                                                                                                              04-05 Program Recs
     Program Outcomes Assessment Discussion
                             Program          Computer Information & Office Systems
                           Department         Business & Industry
                       College/School         KPC
                       Academic Year          2007/2008
                Assessment Coordinator        Debbie Sonberg (ifdgs@uaa.alaska.edu)
                                                                                                   (sub CIS 105)                                                                 (sub CIS 110) (sub CIS 110)                                                                                                                                                                                                                          (sub BA 231)


                                              CIOS A101A CIOS A101B CIOS A101C CIOS A102 CIOS A108 CIOS A113       CIOS A115 CIOS A116 CIOS A118 CIOS A120A CIOS A125A CIOS A130A CIOS A135A   CIOS A140A CIOS A146 CIOS A150A CIOS A151A CIOS A152A CIOS A153B CIOS A154B CIOS 156 CIOS A160 CIOS A161A CIOS A164 CIOS A165 CIOS A201A CIOS A207 CIOS A208 CIOS A220A CIOS A230A CIOS A235A CIOS A240A CIOS A246 CIOS A259 CIOS A260A CIOS A262A CIOS A264A CIOS A282 CNT A165 Average

      Fall 07 Grade Data
      Spring 08 Grade Data
      Fall Count
      Spring Count
      Average grade
      Total Count
     Communicate ideas in various                                                                                                                                                                                                                                                                                                                                                                                                                                                             #####
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                #DIV/0!
     venues including written and oral,                                                                                                                                                                                                                                                                                                                                                                                                                                                       #####
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                #DIV/0!
     using a variety of media                                                                                                                                                                                                                                                                                                                                                                                                                                                                 #####
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                #DIV/0!

     Function on a team                                                                                                                                                                                                                                                                                                                                                                                                                                                         #DIV/0!       #####
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                #DIV/0!       #####
     Apply critical thinking skills to make
     effective decisions and solve
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                #DIV/0!       #####
     business problems creatively
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                #DIV/0!       #####

     Exhibit professional ethics                                                                                                                                                                                                                                                                                                                                                                                                                                                #DIV/0!       #####
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                #DIV/0!       #####
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                #DIV/0!       #####
     Obtain, organize, analyze,
     evaluate, and manage information                                                                                                                                                                                                                                                                                                                                                                                                                                           #DIV/0!       #####
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                #DIV/0!       #####
     Demonstrate technical skills that                                                                                                                                                                                                                                                                                                                                                                                                                                                        #####
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                #DIV/0!
     allow effective use of office                                                                                                                                                                                                                                                                                                                                                                                                                                                            #####
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                #DIV/0!
     automation hardware and software
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                #DIV/0!       #####
     Identify and compare opportunities
     for continuous professional                                                                                                                                                                                                                                                                                                                                                                                                                                                #DIV/0!       #####
     development                                                                                                                                                                                                                                                                                                                                                                                                                                                                #DIV/0!       #####
     Demonstrate ability to apply
     knowledge of office systems in at
     least two of the following areas:                                                                                                                                                                                                                                                                                                                                                                                                                                                        #####
     Office Technology, Bookkeeping,
     Medical Office Support, Desktop                                                                                                                                                                                                                                                                                                                                                                                                                                            #DIV/0!
     Publishing & Graphics, Web                                                                                                                                                                                                                                                                                                                                                                                                                                                 #DIV/0!       #####
     Foundations                                                                                                                                                                                                                                                                                                                                                                                                                                                                #DIV/0!       #####




Submitted 6-20-08                                                                                                                                                                                                                            f9269bd9-055e-474b-9fdc-54b5ab7958e0.xls                                                                                                                                                                                                     Course Grade Data
 Filing



  Start Qz          Qz 1            Qz 2            Qz 3            Qz 4           Qz 5            Qz 6           Qz 7A           Qz 7B       Final Part AFinal Part BFinal Part C                Total
     Exam            Exam           Exam            Exam            Exam            Exam            Exam           Exam            Exam            Exam            Exam            Exam
                                                                                                                                                                                               Pts
Pts Possible 100Pts Possible 100Pts Possible 100Pts Possible 100Pts Possible 100Pts Possible 100Pts Possible 100 Pts Possible 60 Pts Possible 40 Pts Possible 80 Pts Possible 80 Pts Possible 40 Possible 1,000
   Weight 0%      Weight 0%       Weight 0%       Weight 0%       Weight 0%      Weight 0%       Weight 0%       Weight 0%       Weight 0%       Weight 0%       Weight 0%      Weight 0%


      96              96              93             88             90              85             96.25             60            40             90%              65              40               92.120 A
     70.5             89              92             81             95              90              90               60            40             80%             64.44           34.67             87.060 B
      22              97              73             79             100             75              100              60           23.33          81.25%            50             30.67             77.500 C
     100              81              72             72             68              100             86               56            40            52.5%             72              18               80.700 B
     100              85              81             80             75               -               -                -             -               -               -               -             42.1%    I

                                                                                                                                                                                                    84.35
                                                                                                                                                                                                   3.3738


 PPT            CIOS A150A
 Points
                                     150
 Possible::


 Item Weight:                        40%


 Category
                                   40.00%
 Weight:

 Average
                                   113.47
 Score:



 High Score:                         150


 Low Score:                           57




Submitted 6-20-08                                                              f9269bd9-055e-474b-9fdc-54b5ab7958e0.xls                                                                                           Misc
  Subj      Crse      Sect   Enr Tot        Grd-A        Grd-B       Grd-C       Grd-D       Grd-F       Grd-I       Audit       Grd-W       Other       GPA               Adj Enrollment credits cr hrs        CIOS    CIOS cr hr BUS       BUS cr hrs other KPC other cr hrs all "non" non cr hrs
  Spring 2007
  CIOS      A101A     I10              26           11           3           3           0           5           1           1           2           0         2.7   2.6               19       1          19      1            1        1            1           3           3       14         14
  CIOS      A101B     I10              12            1           1           4           1           4           0           0           1           0         1.5   2.4                7       1           7      0            0                     0           2           2        5          5
  CIOS      A101C     I10               3            0           0           0           0           1           0           0           2           0         -     1.5                0       1           0      0            0                     0                       0        0          0
  CIOS      A102      I10               4            0           0           0           0           0           0           0           0           4         -     -                  2       1           2      0            0                     0           1           1        1          1
  CIOS      A113      I30               8            5           0           0           0           1           0           0           2           0         3.3   3.3                5       1           5      0            0                     0           1           1        4          4
  CIOS      A120A     I30               5            3           2           0           0           0           0           0           0           0         3.6   3.8                5       1           5      0            0                     0                       0        5          5
  CIOS      A135A     I3O              19           16           1           0           0           1           0           1           0           0         3.7   3.4               17       1          17      0            0        1            1           6           6       10         10
  CIOS      A150A     I10               9            5           0           0           0           1           3           0           0           0         3.3   3.3                6       1           6      0            0        1            1           1           1        4          4
  CIOS      A151A     I10               6            3           1           0           0           1           1           0           0           0         3.0   3.0                4       2           8      0            0                     0           2           4        2          4
  CIOS      A153B     I10              10            2           2           2           1           0           0           2           1           0         2.7   2.7                7       3          21      0            0                     0           3           9        4         12
  CIOS      A154B     I10               4            1           2           1           0           0           0           0           0           0         3.0   2.8                4       1           4      0            0                     0                       0       10         10
  CIOS      A208      I10               5            1           0           1           0           2           0           0           1           0         1.5   1.5                2       3           6      0            0                     0                       0        2          6
  CIOS      A220A     I30               3            1           1           0           0           0           0           1           0           0         3.5   3.6                2       2           4      0            0                     0                       0        2          4
  CIOS      A235A     I30              14            8           3           1           0           0           1           0           1           0         3.6   3.6               12       2          24      1            2        4            8           5          10        2          4
  CIS       A110      I10              13            6           3           2           0           0           1           0           1           0         3.4   3.2               11       3          33      0            0        3            9           5          15        3          9



  Fall 2006
  CIOS        A101A   I10              25           10           1           3           0           5           0           1           5           0         2.6                     15       1          15      0            0                     0           4           4       11         11
  CIOS        A101B   I10               3            2           0           1           0           0           0           0           0           0         3.3                      3       1           3      0            0        1            1           1           1        1          1
  CIOS        A101C   I10               2            0           1           0           0           0           0           1           0           0         3.0                      1       1           1      0            0        1            1                       0        0          0
  CIOS        A102    I10               1            0           0           0           0           0           0           0           0           1         -                        1       1           1      1            1                     0                       0        0          0
  CIOS        A115    I10               8            4           0           1           0           1           0           1           1           0         3.0                      4       1           4      1            1                     0           1           1        2          2
  CIOS        A120A   I30               9            9           0           0           0           0           0           0           0           0         4.0                      9       1           9      2            2                     0           1           1        6          6
  CIOS        A125A   I10               6            6           0           0           0           0           0           0           0           0         4.0                      6       1           6      3            3                     0           1           1        2          2
  CIOS        A130A   I30               7            6           0           0           0           0           0           1           0           0         4.0                      6       1           6      1            1                     0                       0        5          5
  CIOS        A135A   I31               8            3           2           0           0           1           0           0           2           0         3.0                      5       1           5                   0                     0           2           2        3          3
  CIOS        A152A   I20              19            4           4           2           1           3           0           2           3           0         2.4                     11       3          33      0            0        0            0           3           9        8         24
  CIOS        A153B   I10              13            2           4           1           0           4           0           1           1           0         2.0                      8       3          24      0            0                     0           4          12        4         12
  CIOS        A154B   I30              10            5           2           0           0           3           0           0           0           0         2.6                      7       1           7      1            1        0            0           3           3        3          3
  CIOS        A161A   I10               3            1           1           0           0           1           0           0           0           0         2.3                      1       1           1      1            1                     0                       0        0          0
  CIOS        A164    I10               5            2           1           0           0           0           1           0           1           0         3.7                      3       1           3      0            0                     0                       0        3          3
  CIOS        A220A   I30               8            7           0           1           0           0           0           0           0           0         3.8                      8       2          16      2            4                     0                       0        6         12
  CIOS        A259    I10               1            0           0           1           0           0           0           0           0           0         2.0                      1       1           1      1            1                     0                       0        0          0
  CIOS        A282    I70               1            0           0           0           0           0           1           0           0           0         3.0                      1       3           3      1            3                     0                       0        0          0
  CIS         A110    I10              19            6           7           1           0           1           1           0           3           0         3.1                     15       3          45      0            0        6           18           8          24        1          3

                                                                                                                                                                                      208                344       16           21    18             40         57          110      123        179
                                                                                                                                                                                                    100.00%                 6.10%               11.63%                  31.98%              52.03%


                                                                                                                                                                                            summary                     6% CIOS
                                                                                                                                                                                                                        12% BUS
                                                                                                                                                                                                                        18% CIOS & BUS
                                                                                                                                                                                                                        32% other KPC degree
                                                                                                                                                                                                                        52% non program
                                                                                                                                                                                                                        94% non CIOS




Submitted 6-20-08                                                                                                            f9269bd9-055e-474b-9fdc-54b5ab7958e0.xls                                                                                                              CIOS summary AY07

				
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