Project Proposal for Automation of College Library

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							                          COLLEGE CENTER FOR LIBRARY AUTOMATION
                                     Executive Committee
                                    September 24-25, 2009
                                      Tallahassee, Florida

                                          MINUTES

MEMBERS PRESENT
Winifred Bradley (Pensacola), Mercedes Clement (Daytona, participated via phone), Jim Corey
(FCLA, attended on 9/24), Patricia DeSalvo (Seminole), Tracy Elliott (SCF Manatee-Sarasota),
Bill Foege (Polk), Cay Gasque (FSC Jacksonville), Karen Griffin (Hillsborough, participated via
phone), Janice Henderson (NWFSC), Richard Madaus (CCLA), Miguel Menendez (Broward), Jim
Morris (Lake City), Deborah Robinson (St. Petersburg), and Kathyrine Scheuch (DFC).

MEMBER(S) ABSENT
Judi Ring (State Library).

GUESTS
Roy Ziegler, Florida State University, and Lesley Hafford, Division of Florida Colleges.

CCLA staff: Tammy Elliott, Brenda Ferris, Gary Johnson, Linda McCarthy, Liz Richardson, and
Brenda Rutten.

CALL TO ORDER
Chair Robinson called the meeting to order at 1:32 p.m. Madaus introduced new CCLA staff:
Bobby Jones (CFO and Director of Administrative and Business Systems), David Brightbill
(Manager, Research and Development) and Lance Kerwin (Software Applications Coordinator).
Introductions followed.

Approval of agenda. An adjustment was made to the agenda: Traditions update was added to
new business. The revised agenda was approved by consensus.

Orientation meeting report. Chair Robinson reported that the orientation meeting for new
Executive Committee members went well. Those in attendance included: Winifred Bradley
(Pensacola), Patricia DeSalvo (Seminole), Tracy Elliott (SCF, Manatee-Sarasota), Cay Gasque
(Jacksonville), Miguel Menendez (Broward), and Jim Morris (Lake City).

DIRECTOR’S REPORT
A Director’s Report was distributed via e-mail prior to the meeting and included information on
CCLA’s activities from June through September 2009: the successful activation of the Primo
software-based LINCCWeb v. 2.0, introduction of a new self-service LINCCWeb administration
module, upgrade of LINCC’s LMS software to Aleph v. 19, a new series of ―Talking Tech‖
webcasts for library staff, and continued participation with the Joint Library Planning Committee
regarding Section 81 Proviso of the 2009 General Appropriations Act.

Madaus announced that Florida Keys Community College and Miami Dade College have
implemented the new Primo based LINCCWeb v.2.0 interface for their students; Palm Beach
Community College is readying the interface for activation.

Statistics on eBook selection will be part of the collection development study being conducted by
Dr. Anna Perrault, Professor, School of Library and Information Science, University of South
Florida. The study will focus on eBook use and age in the collection.


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Update from the Division of Florida Colleges (DFC). Scheuch reported on the following activities:
      Scheuch announced that she will be replaced as the Division of Florida Colleges liaison to
      the Executive Committee.
      DFC is looking for a new vendor for the college placement test.
      In July 2009, the Legislature eliminated the CLAST exam as a requirement for receiving
      Associate of Arts, Bachelor of Arts, or Bachelor of Science degrees.
      Senate Bill 1908 -- Implementation of Section 1008.30(3), F.S. (a.k.a. Senate Bill 1908) –
      High School Post-secondary Readiness Assessment and Remediation is underway.
      Fourteen Florida colleges are authorized to offer baccalaureate programs.
      Outreach and Access – The DFC will be hosting three workshops for school counselors in
      October 2009. The workshops will focus on recent changes to the Florida College System
      and assisting students with preparing for and accessing a Florida college.
      The 2009-2010 program updates of the Common Prerequisite Project are available on the
      FACTS.org web site.
      The colleges are preparing now to begin 2009-10 Educational Equity Plan updates.

Lesley Hafford reported that DFC recently received a three-year grant from the Gates Foundation
for the Florida Developmental Education Initiative (DEI). The goals for the initiative are to
increase completion rates, decrease number of repeaters, streamline the amount of time that
students devote to remedial studies and standardize assessment and placement policies.
Webinars are planned. Mini-grants will be offered to a select number of institutions to pilot the
program.

The Department of Education’s Next Generation Strategic Plan has been released by the
Commissioner of Education.

Chair Robinson thanked Scheuch for providing the information on the Florida College System and
for her work with the Executive Committee.

Update from the Division of Colleges and Universities. Corey reported on the following activities:
      July–August 2009 implemented Aleph v. 19.
      U-Borrow will be worked on over the fall (unmediated borrowing using Aleph ILL module).
      Eight of the 11 university libraries participate in Rapid-ILL for journal articles; offers 24-
      hour turnaround. Rapid-ILL is off to a great start and replaces OCLC for borrowing.
      Incremental updates are being made to the digital archives, digital collections, and
      MANGO.

Statewide Contract for a Primary Academic Book Vendor Proposal. Roy Ziegler, Associate Dean
for Collection Development at Florida State University and incoming chair of CSUL’s Collection
Planning Committee, presented a proposal to acquire a Statewide Contract for a Primary
Academic Book Vendor. The proposal is to have a statewide contract for a primary domestic
book vendor for colleges, and public and private universities. Advantages of this proposal are
that the group would be able to purchase more materials because of greater volume discounts,
reduce costs for processing and cataloging services, increase holdings of unique content and
reduce duplication within the state. A new RFI/ITN is needed in order to ensure that the
requirements and customized features for the academic and research libraries in the state can be
incorporated. DeSalvo, Gasque and Robinson volunteered to participate in the RFI/ITN process.
Ziegler clarified that ―academic books‖ refers to books from an academic publisher with a certain
readership level, i.e., not leisure or popular reading. Three major vendor contenders are
Blackwell Book Service, Yankee Book Peddler, and Coots (recently purchased by Ingram).

Ziegler stated that he would like to see a contract in place by July 1, 2010.


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Madaus suggested that the issue be put forward to the Learning Resources Standing Committee
in October 2009. Robinson advocated for the Executive Committee to take action at an
administrative level. An RFI will be prepared and presented to the CSUL in December 2009.

Motion: DeSalvo moved and Henderson seconded a motion that the Executive Committee
support a collaborative venture with the SUS and ICUF through the Collaborative Ventures
Steering Committee (CVSC) for a statewide contract for a primary academic book vendor.
Motion carried.

Update from the State Librarian. Ring was unable to attend.

Update from the Florida Distance Learning Consortium (DLC). Opper reported on the following
activities:
         DLC is looking at open source options for its learning management system.
         DLC has been working on Orange Grove Textbook Plus, which would provide open
         access textbooks to students through University Press. University Press has scheduled
         several meetings around the state. A press release will be forthcoming. The service will
         allow students to download and print textbooks; download textbooks; print textbooks;
         download file for commercial printing; or order textbooks online.

SECTION 81 REPORT
The Joint Library Planning Committee (JLPC), which is charged with preparing a report on
opportunities for expanded collaboration between CCLA, FCLA, SUNLINK and the Florida
Electronic Library (FEL), met at CCLA on August 27, 2009, and again on September 16, 2009, at
the State Library. Public testimony was received at the September 16, 2009, meeting and
Executive Committee members Robinson, Henderson and Morris were invited by the JLPC and
testified in support of the Florida College System. Madaus and Corey gave demonstrations of
CCLA and FCLA products and services.

The Technical Support Workgroup (Richard Madaus, Jim Corey, Mark Flynn [FEL], and Tom
Owens [SUNLINK]) is charged with providing information to the JLPC to enable their informed
report to the Legislature and Governor’s Office in response to the proviso in Section 81.
Information Systems of Florida, Inc. has been contracted to prepare a report on the history of
library collaboration and automation in Florida.

COLLABORATIVE VENTURES STEERING COMMITTEE (CVSC) REPORT AND DISCUSSION
(The report was distributed via e-mail prior to the meeting.) Chair Robinson commented that the
CVSC has continued its tradition of meeting in August of each year and are documenting
collaboration activities in a joint report entitled 2009 Progress Report to The Chancellor of the
State University System of Florida and The Chancellor of the Florida College System Concerning
Continuing Activity Relating to the Unified Higher Education Library Automation System in
Florida.

Once the report is approved by both FCLA and CCLA, it will be signed by Deborah Robinson
(CCLA Advisory Board chair), and Lauren Sapp (FCLA Board chair), and sent forward to the
Chancellors. The committee is continuing to work on joint-use technical issues.

Robinson commented on the spirit of cooperation among the groups. She remarked that the
charge is taken seriously and is being fulfilled.

Menendez commented on Appendix II (Analysis of Findings) and suggested changes be made.

Modifications to the report:

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        Expand Analysis of Findings section (page 8 of 8) to include FAU libraries at Boca.
        Change tentative timeline, September 2009 (page 6 of 8) statement to read: CCLA and
        FCLA staff meet to discuss project specifics such as the format of records provided by
        CCLA, how best to transfer records from FCLA to CCLA, procedures for updating Broward
        College holdings, authentication issues, etc.

Motion: DeSalvo moved and Gasque seconded a motion to approve, with editorial, the CVSC
report. Motion carried.

Action: The report will be corrected by CCLA and shared with Menendez before going forward.

REPORTS OF REGION REPRESENTATIVES (Attachment I)
Regional reports were distributed via e-mail and reviewed by members prior to the discussion.
Additional regional reports follow:

Region I representative (Winifred Bradley):
      Lori Driscoll was hired as the new library director at Gulf Coast Community College.
      The new Chadbourne library on the Pensacola campus of Pensacola Junior College was
      dedicated on August 24, 2009.
      Henderson reported that Northwest Florida State College is undergoing SACs review.

Region II representative (Cay Gasque):
      Morris reported that Lake City Community College will be under SACs review next week.

Region III representative (Mercedes Clement):
      Charlotte Sweeney of PJC is on sabbatical and will be working with Daytona State
      College in researching best practices in the public services area.
      DeSalvo provided a demo of Seminole State College of Florida’s library blog.

Region IV representative (Tracy Elliott):
       Ray Calvert became the Director of Libraries at Pasco-Hernando Community College on
       July 1, 2009.
St. Petersburg (Robinson):
       Robinson will be assisting with library program review at Hillsborough Community College.
       Robinson commented on a marriage proposal to one of her librarians that was delivered
       during an AAL session.
       St. Petersburg College is in the middle of a presidential search to replace Dr. Kuttler. An
       outside consultant has been hired to perform a national search. There are two internal
       candidates.
       Enrollment has increased 12-13 percent overall in two-year programs and almost 25
       percent in four-year programs.
       The library’s instruction program is growing.

Region V representative (Miguel Menendez):
      Palm Beach Community College will be renamed Palm Beach State College in January
      2010. Enrollment has increased 11½ percent.

Concerns
CCLA researched the concerns that were reported out in the regional reports and prepared a
written response. McCarthy led a review of CCLA’s response to the concerns. (Attachment I)

Day 2, September 25, 2009

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COMMITTEE REPORTS
Access Standing Committee (ASC). Executive Committee liaison Foege reported that the
committee met via web conference on September 21, 2009. Members reviewed the committee
work plan for 2009-2010 and agreed upon suggestions to add to the plan (i.e., follow-up on the
LINCC ILL potential supplier list adjustment, continue to review ILL delivery methods to reduce
turnaround time, feasibility of continuing to support Ariel, and explore photocopy requests).

Library Services Consultant Brenda Rutten reported that the ASC plans to explore other factors
that may affect the turnaround time such as items missing from the shelves, items not marked
missing, and pick-up times. ASC also plans to issue an interim report on the effect of the
geographical levels on turnaround time to the Executive Committee in early 2010.

Executive Committee members discussed ILL in general (i.e., reduction in courier service use,
current ILL practices, etc.). It was suggested that the ASC might want to explore the Rapid ILL
service reported on by Jim Corey (the universities are using the service, see page 2).

Madaus commented on a new development in the book environment as a result of the Google
Books settlement – release of a 10-minute, low output (not multiple copies) book production
machine, the Espresso. Members were given an opportunity to preview a machine produced
book. Discussion of changes and trends in the publishing industry followed.

Chair Robinson asked if the ASC would consider adding an overview of what materials are ILL
(i.e., subject area, dates, etc.) in the white paper. Rutten stated that the committee would
consider the request.

Rutten reported that OCLC lending statistics will be included in the Resource Sharing Report.

Madaus mentioned CCLA’s ongoing discussion with representatives from OCLC regarding
reclamation, refresh and WorldCat local. At issue is OCLC ability to do batch delete of holdings.
FCLA discovered that OCLC started doing batch delete in October 2008 without making an
official announcement. CCLA would like to get the colleges’ additions and deletions in LINCC
automatically updated in OCLC before proceeding with a statewide refresh. After the automated
process piece is in place, the colleges can then turn on WorldCat local via ―quickstart.‖

Members discussed the decline in circulation statistics (i.e., student/faculty behavior). The
Executive Committee will schedule a session at a future meeting to discuss the topic.

Cooperation and Development Standing Committee (CDSC). Executive Committee liaison
Clement reported that the committee will meet via web conference on October 12, 2009.

Information Resources Standing Committee (IRSC). Executive Committee liaison DeSalvo
reported that the committee will meet at CCLA on October 22-23, 2009. The IRSC work plan for
2009-10 includes:

    Continue assessing elements of Primo/LINCCWeb as needed.
    Develop information/instructions for LINCC community regarding bundling of databases.
    Explore additional search and retrieval mechanisms to bolster LINCCWeb 2.0 functionality.
    Review Guidelines for LINCCWeb Development and Customization.

Technical Services Standing Committee (TSSC). Executive Committee liaison Gasque reported
that the committee will meet via web conference in early October 2009.



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Gasque related an announcement from EBSCO where they plan to provide full MARC records for
the current eBook offerings by December 2009. (Note: The Executive Committee accepted a
recommendation from the TSSC at the May 19-20, 2009, meeting to delete the records because
of missing key information.)

Gasque presented a White Paper from the TSSC entitled The Use of Outsourcing Technical
Services Functions in Florida Community College Libraries for discussion. The paper explores
the practice of outsourcing technical services functions, the types of activities that may be
outsourced, and provides some insight on whether or not outsourcing is the right approach for a
college library to take. Discussion followed (cost of outsourcing, elimination of staff positions,
savings on personnel costs, reallocation of positions, loss of catalogers, and need cataloging
credentials for SACs, etc.)

DeSalvo related that the report does not fully stress the loss of added value for the cataloging
librarian in an academic setting. The loss of the cataloger could be a factor in circulation.

Members agreed that a statement needs to be included in the paper to address the
cataloger in an academic environment, especially in light of emerging importance of meta-data
approaches.

Motion: Henderson moved and Morris seconded a motion to endorse the TSSC White Paper
entitled The Use of Outsourcing Technical Services Functions in Florida Community College
Libraries. Motion carried.

The White Paper will be made available to interested staff on CCLA’s web site. The Paper will
also be shared with Jim Corey at FCLA for dissemination.

Action: The Executive Committee directed the TSSC to explore the changing roles of library
personnel in an electronic meta-data environment.

UNFINISHED BUSINESS
Work Plan to Achieve 2009-2010 Advisory Board Goals. Chair Robinson presided over the
discussion. Members discussed the progress made on the 2009-2010 goals and objectives.

Goal 1: Assist CCLA in improving library automation services for students, faculty and staff.
Goal 2: Review, evaluate, and promote statewide coordination of resource sharing opportunities.
Goal 3: Foster an environment supporting collaborative, open, timely communication.
Goal 4: Collaborate with the FCLA Advisory Board on issues of mutual interest

DeSalvo agreed to work on online meeting etiquette (ground rules). The draft will be presented at
the December 3, 2009, Executive Committee meeting.

Guidelines for the Development and Growth of LINCC. McCarthy presided over the review of the
guidelines, which have been renamed Guidelines for LINCC-Supported Sites. McCarthy
explained that the guidelines have been substantially rewritten to reflect the changing LINCC
environment.

Motion: Griffin moved and DeSalvo seconded motion to approve the revised Guidelines for
LINCC-Supported Sites. Motion carried.

NEW BUSINESS
Guidelines Status Review (work plan). McCarthy presided over the review. The status document
will be updated to reflect recent activity. Two guidelines will be reviewed during 2009-2010:

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        Guidelines for LINCCWeb Development and Customization is assigned to the IRSC.
        LINCC Resource Sharing Guidelines is assigned to the ASC.

The revised guidelines will be reformatted and combined into a single document for final
Executive Committee review.

Executive Committee Traditions. A review of the Executive Committee Traditions resulted in the
addition of one new item:

        The Executive Committee chair will recommend the site of the December Joint
        FCLA/CCLA meeting when CCLA is hosting. (See Organizational Document, Article II,
        Section E, Part 5.)

Motion: Morris moved and Henderson seconded motion to approve the addition to the
Traditions. Motion carried.

Early Adopters Program (demo and discussion). Lisa Close, CCLA Information Product
Coordinator, presented a demo of the Early Adopters Program. Three libraries are participating
in the program: Florida Keys, Miami Dade, and Palm Beach. The program is operational at
Florida Keys and Miami Dade, and Palm Beach is nearing completion.

UPCOMING MEETINGS
The fall 2009 regional Advisory Board meetings will be held via web conference as follows:
        October 13, 2009, Region I
        October 27, 2009, Region II
        October 19, 2009, Region III
        Region IV -- TBD
        October 20, 2009, Region V

Executive Committee meetings:
       December 3, 2009, New College of Florida, Sarasota
       December 4, 2009, Joint CCLA/FCLA meeting, hosted by FCLA at New College of
       Florida, Sarasota
       *February 2010, Executive Officers meeting at CCLA, Tallahassee
       *March 2010, Executive Committee meeting, CCLA, Tallahassee
       *May 2010, Executive Committee meeting, CCLA, Tallahassee
       *June 2010, Advisory Board meeting, Orlando, FL

CCLA staff will work with Executive Committee members, using Doodle Poll (scheduling tool), to
determine the meeting dates.

ADJOURNMENT
The Committee meeting adjourned at 12:30 p.m.




College Center for Library Automation          7                                             09/25/09
                                                                                  Attachment I
                                        REGIONAL REPORTS
                                         Executive Committee
                                        September 24-25, 2009

                                        NEWS AND INITIATIVES

REGION I

Regional Representative: Winifred Bradley
    Chipola (Lou Kind) —
       Weeded collection
        Revamped books in collection for better use of shelves
        Completed annual inventory
        Held Library Orientation classes for English, Speech and Social Science classes as
        requested by instructors
    Gulf Coast (Lori Driscoll) — Lori Driscoll was hired as the new library director. For the past
    eight years, Ms. Driscoll worked for the University of Florida Smathers Libraries as the Chair
    of Access Services. Prior to that, she was the Coordinator of Access Services for Santa Fe
    Community College.
    The college is implementing a liaison librarian model. For the first time, scheduled library
    tours led by student assistants were offered during the first few days of classes. Open
    instruction labs are also being offered to supplement formal instruction.
    We are undergoing SACS review this year and are assessing services and resources.
    Northwest Florida (Janice Henderson) —
    Pensacola (Winifred Bradley) — The new Chadbourne library on the Pensacola campus of
    PJC was dedicated on Monday, August 24, 2009. This new 65,810 sq. foot facility offers
    student study rooms, meeting rooms, a bibliographic instruction classroom as well as a
    computer lab for library courses. This structure also houses the Distributed Learning
    department with a Technology Enhanced Active Learning (TEAL) classroom. This state of
    the art classroom promotes cooperative learning with students guided by computers, white
    boards and an instructor led command center. Our students, faculty and staff are very excited
    about our new library.
    Tallahassee (Amber Brock) —

REGION II
Regional Representative: Cay Gasque
    Florida State College at Jacksonville (Cay Gasque) — Enrollment is way up with 100%
    increase FTE at our Cecil Center. Our new Air Traffic Control program and BAS in
    Supervision and Management are highly successful.
    Lake City (Jim Morris) — We opened our bids this week for the new library. Some came in
    for much less than was budgeted (about a million and a half less) and this means we are
    going to get everything we want…comfortable furniture for the library, more sophisticated
    equipment for AV and the studio. We should be breaking ground in November, and hope to
    complete the project in a year.


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    We are having the first library book sale in 30 years at LCCC…we already have 150 boxes in
    storage ready for the sale. We are going to have gift books, videos, records, DVDs, and
    discards…we are weeding the collection furiously, in preparation for our move to the new
    building next year. Our age of collection in print format should improve dramatically next
    year.
    Three of us from LCCC attended the annual NEFLIN meeting, and it was another great
    success. Andrew Huse was the keynote, and was fantastic. He was funny, witty, and
    interesting…he is writing a book on the history of the Columbia Restaurant in Ybor City. His
    field of interest is the history of food preparation and restaurants.
    North Florida (Kay Hogan) — No response.
    Santa Fe (Myra Sterrett) — We’re off to a very busy fall. SFC is offering 2 BAS degrees
    starting this semester- Clinical Laboratory Science and Health Services Administration.
    St. Johns River (Carmen Cummings) — To quote you, " Here at St. Johns River Community
    College, enrollment is up, funds are down, and we are busy, busy, busy", and supremely
    happy to be here. At the Palatka Campus, for the first time in my twenty-four years here, I am
    having difficulty in finding a parking space.

REGION III
Regional Representative: Mercedes Clement
    Brevard (Mem Stahley) —
        BCC LibGuides are being used as the online template for library research assistance and
        are available from the library homepage (http://www.brevard.cc.fl.us/library).
        The libraries purchased 4 new ID card printers, 1 for each campus. Student ID cards are
        issued by the libraries.
        A new position, Director of Collegewide Learning Resources Staff, was created for the
        libraries and reports to the Academic Dean of Collegewide Learning Resources. Library
        staff report to the Director.
        BCC student enrollments (records in LINCC) on 8/26/09 totaled 17,691 vs. student
        enrollments on 8/25/08 of 15,140 records, an increase of 16.85%.
        BCC Libraries will celebrate Hispanic Heritage Month from September 15 to October 15.
        Puerto Rico is the focus of this year’s celebration. Planned events include a movie,
        displays, food, and a speaker and reception.
    Central Florida (Joanne Bellovin) — In August, a team from CCLA conducted a program
    review of Central Florida Community College’s Library Access Services. Guided by the
    missions of the College and Learning Resources, the team led group and one-on-one
    discussions focused on the Aleph modules. Discussions elicited staff priorities, processes,
    what was working well and what needed improvement. With their expertise and insight of the
    system’s capabilities, the team and the review process highlighted ways to optimize
    centralized and decentralized processes, while maximizing our use of the system to improve
    services and resources.
    Daytona (Mercedes Clement) — Daytona State College enrollment is up by 18% FTE from
    last Fall. Most of our classes are scheduled for six weeks; this seems to work very well for
    our busy students.
    Librarians are providing more specialized research by team teaching with faculty from other
    departments.


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    The Reference Desk is now called ―Research Assistance.‖
    Lake-Sumter (Denise English) — The Cooper Memorial Library, a 50,000 square foot joint
    facility of LSCC, UCF and the Lake County Library System, enjoyed a successful opening on
    August 17, 2009. There were 2577 visitors on opening day and more than 4600 items
    circulated. Due to budget issues, none of the partners were able to add additional staff as
    originally planned; therefore all are working hard to keep up with user demand. 3M self check is
    working fine and we are still working out kinks in computer and print management, which is
    managed by the County. We are running two library management systems, Aleph and
    Sirsi/Dynix’s Symphony, with County and College staff cross-trained in both. So far, all is
    working smoothly. A Grand Opening Ceremony is scheduled for September 25 at 9:00 a.m. and
    all are welcome.
    LSCC enrollment is up from last fall approximately 13%. We are in the midst of preparing our
    SACS Compliance report, due March 2010, and are using a web service called Compliance
    Assist. Library director Denise English is chairing the Compliance effort and librarian James
    Cason is co-chairing the QEP team charged with refining a topic.
    Seminole (Patricia DeSalvo) — SCC is in the process of selecting a new college name, which
    will be voted on at the BOT September meeting, and put into effect in signage and marketing
    items during the fall.
    The Library is preparing for its move to the new location. The building will be ready for
    occupancy in early December. Collections will be relocated to the new building over winter
    break and completed by January 8th. Staff will keep the current library open and running for
    consistency to students and faculty until we make the final switch, and open to the public on
    March 15th. We are cross-training and developing new mindsets in approaches to providing
    services. Reference/Circ will become Information Services, operating from a one service point
    desk. Tech Services/Circ will become Resource Services, blending and consolidating from
    many of the cross over services (serials, ILL, intra-library loan, e-Reserves) into one area.
    Librarians are now running a number of classes for college staff and faculty on basic and
    advanced LINCC use, Internet Searching, and e-Resources.
    Librarians are providing more specialized research instruction for STEM (Science, Technology,
    Engineering, & Mathematics) Program, BSC2934C. They have also developed ―research for
    dissertation‖ sessions to assist faculty and staff working on their doctorates.
    The Library Blog has been launched, and accessible from the Library’s home page
    www.scc-fl.edu/library
    Valencia (Susan Murray) — The Valencia Libraries are very happy to report that we have not
    lost any resource money for books and e-resources, and we have not seen any staff layoffs.
    Enrollment is up 10%, with headcount at a few students short of 39,000.
    Osceola and West campuses participate in a Regional Campus Affiliation program with the
    University of Central Florida, which adds at least 1,500 students to our total headcount.
    The ―University Center‖ is our newest building at West Campus – a 100,000 square foot joint
    use facility with UCF with classrooms, offices, testing center, food court, and meeting spaces.
    Valencia is about to fully implement EDI (electronic invoicing). We’ve been using EDI to
    purchase through Ingram, and now we will have Ingram’s invoices load into Aleph for payment.
    It’s a steep learning curve for Technical Services staff but should save time in the long run.
REGION IV
Regional Representative: Tracy Elliott



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    Edison (Bill Shuluk) — completed our first digital streaming project of documentary for a
    Humanities Course. Temporary library exhibit on the History of Theatre begins September
    19, 2009 in the Rush Library.
    Hillsborough (Karen Griffin) — DLTS hires new acquisitions/cataloging technician; Amber
    Oblazney. Jeneice Sorrentino, Ybor City Campus librarian, is heading up the library program
    review this fall term. Deborah Robinson graciously agreed to participate as the external
    member of the program review task force. Alicia Ellison presented on ―LibGuides‖ at the Seflin
    Regional Annual Conference.
    Pasco-Hernando (Raymond Calvert) — Ray Calvert became the Director of Libraries at
    Pasco-Hernando Community College on July 1. From July, 1999 to June, 2009 Ray was the
    Director of Learning Resources at the College of Coastal Georgia in Brunswick, GA. Prior to
    July 1999 Ray worked at Manatee Community College.
    Polk (Bill Foege) — Polk State College is developing its QEP around the goal of improving
    student learning in prep math. PSC has hired its first full-time faculty member for our new
    BAS in Public Administration program. The search for the Director of Learning Resources for
    our Winter Haven campus has been extended. Our libraries have implemented LibGuides.
    St. Petersburg (Deborah Robinson) —
    State College of Florida, Manatee-Sarasota (Tracy Elliott) — SCF is combining the
    reference and circ desks at both campuses, purchasing an RFID system, conducting an
    ethnographic study of students for library planning and design of the new library at Bradenton
    (modeled after the University of Rochester Undergraduate Research Project). Architects
    have been selected for the planned 100,000 sq. ft. library building. We instituted the local
    reference desk service through AAL, and we’re piloting ―insta-invite‖ from AAL this fall.
    South Florida (Lena Phelps-Ellerker) — hours have changed for the fall and spring terms:
    closing at 9pm Monday through Thursday and closed on weekends.

REGION V
Regional Representative: Miguel Menendez
    Broward (Miguel Menendez) — Although the area is not quite finished (some end panels
    have not been installed yet), we opened to students the newly remodeled fourth floor of the
    U/C Library. Space previously used for classrooms has reverted to the library. This project
    has allowed us to shift the collection and install more study carrels for student use. Also, the
    University/College Library held a ―Literary Feast‖ on September 9th, an event intended to
    showcase faculty publications, research, and other accomplishments, including works of art
    and music. Over one hundred and twenty students attended, with participation by eighteen
    faculty members from Broward College and Florida Atlantic University.
    Florida Keys (Juana Careaga) — Successful installation of Aleph v.19. The new course
    reserves module has received high marks from my staff. We have implemented ALEPH at
    both of our centers. Now our students are able to register for their library cards and check out
    library materials at our Marathon and Coral Shores centers. Our library volunteered as one of
    the early adopters of LINCCWeb2.0. We introduced it to our staff at our Fall kick off and to
    our students on August 24. Workshops have been offered to our students on a weekly basis
    to assist with navigating through the new catalog. Over 80 new students attended our college
    wide Fall orientation where they patiently waited in line to register for their library cards (this is
    the largest group in years). A new circulation desk has been purchased and will soon be
    installed which accommodates our disabled customers. This summer we have continued to
    offer workshops with resume writing, searching the Florida Electronic library and effective
    searching using Google. Our college has opened a tutoring center called the ―ISLE‖ Island

College Center for Library Automation              11                                             09/25/09
    Student Learning Environment where students will have faculty and staff available to assist
    with homework. Smartthinking services for writing, math, chemistry and anatomy and
    physiology has also been purchased to support with tutoring. Our employees have received
    4% raises and 3% for our adjunct faculty. An unprecedented $1 million dollar bequest was
    given to our college to support the newly named dive building, the James E. Lockwood Jr.
    School of Diving & Underwater Technology. As our college continues to grow, the library will
    be focusing on ways to increase the number of computers available in our computer labs.
    Indian River (Patricia Profeta) — IRSC is preparing to open the Brackett Library in Vero Beach.
    The Brackett Library is a joint use initiative between IRSC and Indian River County.
    Miami Dade (Zenaida Fernandez) — We are bursting at the seams, probably like everyone
    else. We are one of the early LinccWeb2.0 adoptees and so far so good. The biggest problem
    has been to get the college Web Master to have the catalog link pointing to LinccWeb2.0. It
    took a long time but is finally done.
    Wolfson Campus – The College Archives have been moved to the Wolfson Campus and semi-
    merged with the Wolfson Moving Images archives. New MDC buildings are going up which
    means construction in downtown and more traffic woes.
    Medical Center – The library has developed a mobile library web site. It was presented at
    convocation to faculty and staff on August 24, 2009. The library’s mobile web site is being
    presented to new students in program orientations and also it is now part of the library
    instruction sessions. It is another successful effort to provide access to library resources. Here
    is the link to the Medical Center Campus mobile library web site
    www.mdc.edu/medical/library/mobile.asp
    West Campus – The West campus library is in a new location and opened to the students as of
    8/24. This new library is an information common that encompasses a computer courtyard,
    writing center, and tutoring services for business and accounting.
    Palm Beach (Brian Kelley) — Palm Beach Community College to change name to Palm Beach
    State College in January. Enrollment is up 11.5 %. BAS Librarian hired. SACS Substantive
    Change visit in January 2010. Newly renovated LLRC in Palm Beach Gardens Grand Opening
    on October 9, 2009. Technical Services Program Review (CCLA) visit on October 2, 2009.
    Kindle textbook project continues. Sen. Joe Negron @ Lake Worth LLRC for Constitution Week.
    Hispanic Heritage Month Celebrations largest ever @ Library and LW Campus. Copyright
    Workshop on October 22, with streaming video to all campuses. PBCC to switch from DELL to
    HP and Microsoft 7 over December holiday break, new computers for all!




College Center for Library Automation            12                                           09/25/09
                                                Concerns
                                        (September 24-25, 2009)

Broward                   Concern: We have a concern with the Gale databases. Their new
                          interface lists citations to popular topics in tabs like Global
                          Warming, Animal Rights, etc. Those citations are not full text
                          requiring students to click on "LINCCWeb Find Text" link. To get to
                          the full text article, students have to click several screens (6 - 7) to
                          finally get the full text article. Sometimes, the LINCCWeb Find Text"
                          link loops you back to the original site without any explanation.

                          Regarding mobile apps, instead of using the regular LINCCWeb main
                          page, CCLA needs to redesign LINCCWeb page for mobile users. Please
                          compare the "Not Sure Where to Start?" link with the University of Florida
                          Mobile page. http://www.uflib.ufl.edu/mobile/iphone.html
                          Response: We have looked at this Gale database issue and there appears to
                          be two issues, one related to SFX and another with the Gale database. Melvin
                          has a call into Gale to ask them why the items with no full text are showing up
                          under the tab and to see if the tabs can be suppressed. We currently have a
                          project underway to review, test, and analyze the functionality of SFX with the
                          intent to improve its performance. We have looked at the University of Florida
                          link and are uncertain about which elements appeal to you. We will follow up
                          with a Service Desk call. The Cooperation and Development Committee has
                          made a number of recommendations regarding mobile applications that we will
                          be working on this year.
                          Update: The response from Gale is stated below:
                          ―I wanted to let you know that I have met with the Product Manager and we are
                          going to get this changed in a future release of our products. As you noted, the
                          root cause of the problem is that the RSS feeds do not filter full text. However, I
                          wanted to let you know full text limiting is applicable if searching in
                          basic/advanced search. I also wanted to let you know that we currently do not
                          offer a way to disable the tabs all together. As always, please feel free to send
                          along any future complaints/enhancement requests and we will be sure to get
                          them into the pipeline.‖


Edison                    Concern: Status of OCLC negotiations with CCLA. This concern relates to
                          batch load projects requested by Edison State College libraries.
                          Response: We have a project underway to create a methodology for maintaining
                          holdings in OCLC automatically for all institutions by automating batch deletions.
                          It takes a bit of effort to make it work on a statewide level but this should benefit
                          all users by offering a way to maintain an accurate database with minimal effort
                          for each institution. The next step is to do a statewide reclamation of the LINCC
                          database. We are in continuing negotiations with OCLC regarding a statewide
                          World Cat local implementation.


Indian River              Concern: From IRSC library faculty and staff: Please share the Primo
                          concerns offered by library staff and faculty. Will libraries be able to
                          customize the Haven't Found section? There don't appear to be enough
                          critical changes made to this product to warrant our use for pedagogical
                          applications. Can we change the term audiovisual to media? Can we re-

College Center for Library Automation                 13                                                09/25/09
                          define the description of the articles tab? We appreciate the elimination of
                          the drop down box offering results that lead to nowhere! We appreciate
                          the elimination of the extra tabs. Will we be able to add additional rows to
                          an article search in order to develop a more comprehensive search? Will
                          we be able to limit to full text thereby saving students time? Will we be
                          able to limit to scholarly/peer reviewed as requested by IRSC faculty?
                          These features are critical to the information literacy program at IRSC.
                          The customizable web page is clunky and not very attractive. We still find
                          this product flawed, cumbersome, poorly designed, and not ready for
                          prime time. How much money and time has been spent refining this
                          product? The library faculty and staff are also interested in learning more
                          about how CCLA is researching open source products.
                          Response: Thank you for your suggestions. We are currently working with the
                          early adopters (Florida Keys, Miami Dade and Palm Beach) to further develop
                          and refine Primo and will continue to conduct user testing and focus groups on
                          the product. We will be discussing the current version of Primo at site visits. We
                          plan to share results of user testing this fall. The standard LINCCWeb OPAC will
                          continue to be available so you may wish to wait for further development before
                          implementing at your institution. Our Research and Development area is tracking
                          a wide range of open source products.


Palm Beach                Concern: Is PRIMO going to be popular with students?
                          Response: Yes, of course! Our research indicates that PRIMO will be very
                          popular with students.


Pensacola                 Concern: There is an influx of community users to the Pensacola
                          campus due to the temporary closing and relocation of the Tryon
                          branch of the public library away from its location near the campus.
                          The new location is also away from the local bus (transportation)
                          route.
                          Though new users is certainly a plus for us, our concern is that our already
                          limited staff (and limited budget) will be stretched way beyond their limits
                          accommodating the new users that will not have the way or means to use that
                          new branch of the public library.
                          Response: The strain of serving community users is felt statewide during these
                          times of limited resources.


State College of          Concern: We’d like a way for the catalog to easily identify new items by subject
                          area.
Florida, Manatee-
                          Response: We have done some brief initial investigation and there is no quick
Sarasota
                          and easy way to do this. We will initiate a Service Desk call so we can follow up
                          with more information about your needs and look further into how we might try to
                          meet them.


St. Johns River           Concern: I am looking forward to our Region II meeting to hear
                          more about the new initiative. Other than that no other concern.
                          Response: We looking forward to seeing you virtually soon.



College Center for Library Automation                14                                               09/25/09

						
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