Crossrail Specialist Scrutiny Panel – 26th January 2010

                                26th January 2010

PRESENT: Councillors Cowing (Chairman), Mahfouz (Vice Chairman), Dheer, Kang,
Rosa Popham, J. Randall, G. Singh, Sumner and Simon Rowley, Ealing Passenger
and Transport Users‟ Group (Co-opted Member).

ALSO PRESENT: Councillors John Ball and Diana Pagan.

Neil Bleakley           Borough Major Projects Manager
Cameron MacLean         Democratic Services Officer
Colin McKenzie          Transport Planner (Cycling Infrastructure)
Nick O‟Donnell          Transport Policy and Projects Manager
Kevin Unwin             Scrutiny Review Officer

Carolyn Mills           Crossrail (CRL)
Colin Mann              Transport for London (TfL)
Chloe Smith             Transport for London (TfL)
Chris Randle            Network Rail
Belinda Mitchell        Network Rail

John Beeston            Ealing Passengers Transport Users‟ Group (EPTUG)

Penny Mason             Ealing Village Residents Association
Robin Whittaker         Ealing Village Residents Association

Richard Chilton         Save Ealing Centre
Will Fletcher           Save Ealing Centre

Carolyn Brown           Hanwell Community Forum
Julian Edmonds          Central Ealing Residents‟ Association
Richard Morse           Federation of Small Businesses
Alan Murray             Signature

1.   Apologies for Absence

     Apologies for absence were received from Councillor Marie Randall. The
     Chairman reported that Councillor James Randall was substituting for Councillor
     Randall for this meeting of the Panel.

2.   Matters to be Considered in Private

     There were none.

                         Crossrail Specialist Scrutiny Panel – 26th January 2010

3.   Urgent Matters

     There were none.

4.   Declarations of Interest

     There were none.

5.   Minutes of the Last Meeting
     The following matter arose out of consideration of the accuracy of the minutes:

     Item 9: Crossrail - Hanwell Station

     Councillor Rosa Popham asked that the following points, made at the meeting
     in relation to Hanwell station, be included in the minutes:

         The need for Hanwell residents to have a proper, frequent service and
          access facilities (reopening the southern side of the station and installation
          of lifts), and better transport links with other parts of the borough, as well as
          the need for a shuttle bus linking the station to Ealing Hospital and St
         Also, despite the fact that Hobbayne is served by two railways lines and
          three bus routes, residents still suffered from appalling transport service
          facilities (none of the three stations had step free access and the two lines
          only offer an unreliable limited service of two trains per hour). Because of
          this, residents in the whole ward, and not just „”in the area surrounding the
          station” had to rely mainly on private transport in order to get by (thus the
          “chronic vehicular congestion” on all our roads).

     Resolved: That, subject to the inclusion of the additional points made relative to
     the accuracy of the minutes, the minutes of the previous meeting of the Panel
     held on 17th November 2009 be approved and the Chairman be authorised to sign
     them as a correct record.

6.   Matters Arising

     The Chairman proposed, and it was agreed, as many of the matters that might
     arise out of consideration of the minutes were likely to be covered by Item 7
     “Additional Information Arising from the Last Meeting of the Panel”, that such
     matters should be considered under Item 7.

7.   Additional Information Arising from the Last Meeting of the Panel
     (Agenda Item 7)

     The Panel considered a report of the Scrutiny Officer recommending that the
     Panel note the additional information submitted by Crossrail and Network Rail at
     Appendix 1, and comment, request additional information, and/or make
     recommendations, as appropriate.

     The Chairman invited members and those present to consider the information
     set out in the report and to make comment, as appropriate. In response to

                    Crossrail Specialist Scrutiny Panel – 26th January 2010

questions by members, residents, and others attending the meeting,
representatives of Crossrail Ltd. CRL), Network Rail and Transport for London
(TfL) replied, as follows:

(i)     Heathrow Connect Service: With regard to why Hanwell station would
        no longer be served by trains stopping at Heathrow, it was reported that
        current plans were to stop the Hanwell train service on the West
        Drayton/Maidenhead route rather than the Heathrow route, as this was
        the least complicated service pattern given the intended service level of
        two trains per hour. Carolyn Brown, Hanwell Community Forum, stated
        that it was essential to make Hanwell station attractive to customers to
        use and that the proposed two trains per hour would be insufficient for
        this purpose;
(ii)    Frequency of Trains: It was reported that the number of Crossrail trains
        on the Great Western Route corridor had been determined after public
        consultation and a seemingly overriding sentiment of the local community
        that Hanwell was a quiet station for which platform extensions could not
        be justified and that Selective Door Opening should be implemented. .
        However, more trains could stop at Hanwell if Rail for London (RfL), who
        it was anticipated would be letting the train franchise or concession, so
        desired. Councillor Rosa Popham stated that the public consultation
        referred to had taken place before the decision to abandon the proposed
        tram service and before it was known that Crossrail was a financially
        viable project. Consequently, the position with regard to Hanwell station
        had changed significantly since the public consultation and the passing
        of the Crossrail Act. Councillor Mahfouz noted that the response in the
        papers did not include timings for the Heathrow Connect services if an
        additional station was added to the route. The Chairman proposed that
        the Panel maintain its provisional recommendation that two trains per
        hour was not enough and that consideration should be given to providing
        four or more trains per hour.
(iii)   Disabled Access: It was reported that, at the time the Crossrail Bill was
        being considered, reference had been made to the engineering
        difficulties associated with providing disabled access and the fact that
        Hanwell station was a listed building. On the latter point, it was felt that
        English Heritage and the Government Office were unlikely to support the
        inclusion of a lift at the station. In response to a number of comments,
        Colin Mann (TfL) stated that a Parliamentary cross-party working group
        had considered the requirements of the Disability Discrimination Act vis-
        à-viz Crossrail and concluded that the project‟s proposals met with the
        requirement of the Act. John Beeston, of EPTUG, stated it was a
        requirement that train operators paid for taxis from stations without step-
        free access to nearby stations which were accessible for disabled
        customers. After further discussion, the Chairman asked for confirmation
        that information regarding the provision of taxi services to accessible
        stations was accurate, and that the Panel maintain its provisional
        recommendation that further enquiries be made about the possibility of
        installing a lift for disabled access at Hanwell Station;
(iv)    Design of Southall Station: It was proposed that the entrance to the
        new station building would be accessed directly off South Road and stair
        and lift access to platform level would be via a new footbridge located

                         Crossrail Specialist Scrutiny Panel – 26th January 2010

            towards to centre of the platforms. Several members stated that they did
            not believe that the proposed station site could be redeveloped in such a
            way that would address the traffic and transportation needs of the area
            and the projected growth in residents and commuter numbers, including
            those arising from possible regeneration measures for Southall.
            Consequently, consideration should be given to relocating the station to
            a more suitable site so as to provide a station that would meet the needs
            of future generations and address the existing problems of traffic
            congestion and overcrowding. The Chairman commented that the
            Crossrail provisions governing the acquisition of land would likely
            preclude relocating the station, but that the Panel could recommend that
            consideration be given to this proposal. Colin Mann (TfL) noted that there
            were Parliamentary constraints on what TfL could do, and that there
            would be significant cost implications associated with any major
     (v)    Hanwell Station – Re-opening of the Southern Entrance: Ealing‟s
            Metropolitan Police Crime Prevention Design Advisor had advised that
            he was not in favour of the entrance being re-opened for the various
            reasons detailed in the appendix to the report. Councillor Rosa Popham
            stated that she was concerned that to have only one entrance and exit
            posed a health and safety risk and prove calamitous in the case of an
            emergency. Therefore, she suggested that there should be another
            entrance and exit, even if only for emergency purposes. The Chairman
            stated that the Panel was not persuaded that the southern entrance
            should not be re-opened for the reasons given and that the Panel
            maintain its provisional recommendation that consideration be given to
            re-opening the entrance.
     Resolved: That the Panel recommend that -
     1. It maintain its provisional recommendation that consideration should be
        given to providing for four or more trains per hour stopping at Hanwell
     2. It maintain its provisional recommendation that further enquiries be made
        about the possibility of installing a lift for disabled access at Hanwell Station;
     3. Panel Members consider further the potential relocation of the proposed
        Southall station site to a specific location that could address the problems of
        traffic congestion and overcrowding at the site of the present station; and
     4. It maintains its provision recommendation that consideration be given to re-
        opening the southern entrance to Hanwell station.

8.   Panel Visits to Ealing Broadway Station

     The Panel considered a report of the Scrutiny Officer reporting back on the visit
     by Panel members to Ealing Broadway station on 11th December 2009.

     The Chairman noted that the main points to arise from the visits were, as

     (i)    Overcrowding – Members had considered a number of options that
            might alleviate overcrowding at Ealing Broadway station, which was

                        Crossrail Specialist Scrutiny Panel – 26th January 2010

             particularly acute when overground and underground trains arrived at the
             same time during rush hour.
     (ii)    Bus Interchange – Members had made numerous suggestions with
             regard to the possible location of a bush interchange.
     (iii)   Regeneration – Redevelopment of the station would entail the loss of
             the existing shops and Villiers House, which was presently empty, might
             form part of regeneration proposals.
     (iv)    Maintaining a direct service between Ealing Broadway and
             Greenford branch - Maintaining a direct connection between Ealing
             Broadway, West Ealing and the Greenford branch in conjunction with the
             construction of a fifth line between West Ealing and Ealing Broadway.
     Resolved: That the report be noted.

9.   Crossrail – Ealing Broadway Station

     The Panel considered a report by the Acting Director of Policy and Performance
     and officers from across the Council on proposals for Ealing Broadway station,
     with contributions on transport, planning, community safety, regulatory services
     and regeneration and development.

     At the Chairman‟s invitation, Colin Mann (TfL) and Chris Randle (Network Rail)
     gave a brief PowerPoint presentation on the development proposals for Ealing
     Broadway station as part of the Crossrail project. The Chairman then invited
     officers to make comments on the presentation.

     Nick O‟Donnell, Transport Policy and Projects Manager, stated that a number of
     concerns, particularly regarding the increased numbers of passengers as a
     result of Crossrail, had been raised with Crossrail, and measures to improve the
     station forecourt area were being looked at.

     He went on to say that the Council had recently commissioned a report
     evaluating the various options for an interchange at Ealing Broadway station,
     ranging from minimal improvements to on-street improvements and, finally off-
     street solutions, noting that each of these options would be fully appraised. He
     stated that the consultants were due to start work the next day and it was
     anticipated that a report would be produced in April or May of this year.

     Neil Bleakley, Borough Major Projects Manager, referred to the planning
     application in respect of Arcadia that had been rejected by the secretary of state
     in December of last year and the implications this had for redevelopment and
     regeneration of the area, including Villiers House and the Council‟s Local
     Development Framework.

     As previously agreed, the Chairman then invited Richard Chilton of Save
     Ealing‟s Centre to make his presentation to the Panel. Mr. Chilton then gave a
     PowerPoint presentation outlining various options for a transport interchange at
     Ealing Broadway station and redevelopment of the station.

     In the discussion that followed Mr. Chilton‟s presentation, the following points
     were made:

                     Crossrail Specialist Scrutiny Panel – 26th January 2010

(i)      That a review of the Halcrow Fox report on options for a bus interchange
         had been included in the brief given to the consultants carrying out the
         present study;
(ii)     That the projected passenger numbers affecting Ealing Broadway station
         had changed significantly since the initial estimates when the Crossrail
         project was first considered;
(iii)    TfL carried out detailed planning for bus services, including routes and
         frequency of buses, about two years in advance of the completion of
         major projects when projected passenger numbers could be more
         accurately predicted. However, infrastructure projects, such as the study
         recently initiated by the Council, could start at a much earlier stage so
         that the detailed planning could be carried out nearer the date of
         completion of the project;
(iv)     Julian Edmonds, Central Ealing Residents‟ Association, stated that:
             The over-concentration of buses on Haven Green was unsightly and
              contributed to the vehicular congestion in the area and the poor air
             The priorities for the area should be a fully integrated bus and rail
              transport interchange, measures to mitigate the overcrowding of
              Ealing Broadway station (which was a consequence of poor
              North/South transport links in this part of London), and protection of
              Haven Green during redevelopment of Ealing Broadway station by
              transporting and storing construction materials using the existing
              railway infrastructure;
             Extension of platforms to the east was not necessary as there was
              no demand for it and there was no proper entry and exit;
(v)      Chris Randle (Network Rail) stated, in response to questions by Nigel
         Savill, who worked at Ealing Broadway station, that work on the station
         was scheduled for 2013 to 2016 and that he would provide information
         on the development proposals to First Great Western to disseminate to
         employees and others;
(vi)     Belinda Mitchell, Network Rail, stated, in response to a suggestion that
         an information pack detailing the proposals for redevelopment of the
         station be produced, that this would be done in due course (Chloe Smith
         (TfL) noting that the information pack would be produced in conjunction
         with TfL;
(vii)    Alan Murray, who represented disabled persons‟ interests, stated that it
         was essential that disabled user groups be consulted throughout the
         process, particularly on subjects like proposed traffic measures as these
         had implications for persons whose hearing was impaired or who were
         profoundly deaf;
(viii)   Richard Morse of the Federation of Small Businesses stated that a good
         interchange between public and private transport system at Ealing
         Broadway station was required, particularly for passengers arriving at the
         station with a lot of luggage; and
(ix)     John Beeston, Ealing Passenger and Transport Users‟ Group (EPTUG),
         referred to bus interchanges at Vauxhall and Hammersmith as examples

                   Crossrail Specialist Scrutiny Panel – 26th January 2010

       of successful projects and the contribution that such infrastructure
       projects made to the economy, and that the recession should not be
       used as a rationale for limiting the scope of this project. To this end, he
       referred to the recent decision by Wandsworth Council in relation to
       Clapham Junction.

The Chairman then invited comments on the following topics:

Bus Interchange

The following points were raised: That -

   The Halcrow Fox report did not include any comments from planners
    representing the interests of service users and no alternatives to Haven
    Green for a bus interchange had been considered;
   Haven Green was an important amenity and the consultants briefed to look
    at the bus interchange options had been instructed to consider proposals
    that would preserve Haven Green;
   If work on Ealing Broadway station was scheduled to start in 2013, it did not
    leave a lot of time for interested parties to consult with one another;
   Little mention had been made of the existing Unitary Development Plan
    proposals for redevelopment of the site and that Crossrail and the other
    interested parties were looking at the redevelopment from only their own
    perspective. In addition, the Halcrow Fox report had not taken the
    redevelopment of Villiers House, which was ripe for redevelopment, into
    consideration. Therefore, when the Local Development Framework should
    adopt a holistic approach when considering proposals for the whole site;
   The brief to the consultants appraising the options for a bus interchange had
    been asked to consider proposals for future construction on top of the
    station; and
   The consultants should be asked to look at all possible sources of funding
    and the various funding streams that were available.


The following points were raised: That –

   The report stated (on page 20) that TfL had no intention of contributing to
    the cost of public transport interchange at Ealing Broadway. In response,
    Colin Mann (TfL) stated that TfL had an agreement with central government
    regarding Crossrail, but this did not extend to meeting the costs of providing
    interchanges. However, Local Implementation Plan (LIP) funding was
    available from TfL to local authorities for transport projects and that
    contributions to the cost of public transport interchanges should be sought
    from developers; and
   Neil Bleakley, Borough Major Projects Manager, stated that the comment in
    the report about TfL not contributing to the costs of an interchange came
    from the time when the Arcadia planning application was being considered
    and there was the possibility of section 106 funding from the developers.

                       Crossrail Specialist Scrutiny Panel – 26th January 2010

   Other Matters

   The following matters arose:

      Regarding the Hammersmith transport interchange, Colin Mann (TfL) stated
       that this was done in two stages as part of the Piccadilly line project;
      Chris Randle stated that design proposals for Ealing Broadway station would
       be submitted to the Council in 2012;
      Colin McKenzie stated it was likely that there would be an exponential
       increase in the demand for bicycle parking places;
      Regarding funding for Crossrail as a whole, the Panel heard that particular
       agreements had been reached about four years ago and there was no
       suggestion that these were no longer applicable, although, the contract for
       tunnelling work had still to be let and TfL were working on this. In addition,
       none of the main political parties had given any indication that they would
       wish to change the present funding arrangements;
      TfL had no information about a further high speed link from central London
       to Heathrow; and
      The Tribal report referred to on page 30 of the report was commissioned
       some time ago and was a report intended to look at ways of improving the
       quality, capacity and efficiency of the interchange at Ealing Broadway. The
       report did not consider the detail of any proposals and was to be regarded
       as a first step in considering the available options at the interchange. Julian
       Edmonds of CERA requested that this report be published.

   In conclusion, the Chairman thanked everyone for their contributions.

   Resolved: That

    1. Consultation on Ealing Broadway station and a transport interchange include
       disabled groups, as well as other service user groups;
    2. That, given strong public support for the proposal, the Panel recognises the
       importance of creating a fit for purpose transport interchange at Ealing
       Broadway, catering for both public and private modes of transport. The
       recent work of officers in this regard was commended, and TfL were
       encouraged to work closely with the Council in arriving at appropriate
    3. Further to 3, that consideration be given to preserving the option of building
       on top of Ealing Broadway station by providing a suitably strengthened roof
       in the redeveloped Ealing Broadway station;
    4. The Council should seek to adopt a holistic approach with regard to the
       redevelopment of Ealing Broadway station and Villiers House;
    5. Officers are asked to look at all possible sources of funding that might be
       exploited in relation to construction of a traffic interchange.

10. Work Programme

   The Panel considered a report by the Scrutiny Officer, which recommended
   that the Panel agree completion arrangements including:

                   Crossrail Specialist Scrutiny Panel – 26th January 2010

1. Draft recommendations for each station, with particular reference to the
   information contained in Appendices 1, 2 and 3 of the report;
2. Whether the Panel would like to make any generic recommendations, as
   outlined at paragraph 1.6 of the report; and
3. The work programme for the final meeting, and whether Panel Members feel
   any further information is required.

In the subsequent discussion, the following points were made:

Southall Station

(1) With regard to Provisional Recommendation 1 (Appendix 1, page 15) that:

        “Consideration be given to reviewing the location of the proposed new
        station building, with a view to possibly retaining the existing station
        building to promote access to the site and facilitate proposals for a bus

   it was recommended that, in view of the problems identified with in using the
   existing Southall station, Crossrail should reconsider locating the station;

(2) The possibility of relocating Southall station had been discussed with Terry
    Morgan, Chairman, Crossrail Limited, and it was noted that the difficulty in
    relocating the station was the existing Parliamentary approval in respect of
    land use;
(3) The Panel should make a recommendation, before its next meeting, as to
    where it thought the station should be located; and
(4) The Panel had to make a recommendation, should the station
    redevelopment proceed on the site of the existing station, as to where the
    main entrance to Southall station should be located;

Ealing Broadway

(1) That the Council may be constrained in what it can do with regard to the
    redevelopment of Villiers House while Glenkerrin Ltd. retained a long lease
    on the property, and no recent proposals for redevelopment has been
(2) The Council could consider making a compulsory purchase order on Villiers
    House, but that this could be costly;
(3) Consideration should be given to developing over the underground station;

(4) There was presently an application to designate Haven Green as a village

Resolved: That -

1. The provisional recommendations set out in Appendix 1 of the report be

                    Crossrail Specialist Scrutiny Panel – 26th January 2010

   Southall Station

2. Before the next meeting of the Panel, Members of the Panel submit:
      Suggested alternative locations for siting Southall station;
      Where the main entrance to Southall station should be situated should
       the existing station be redeveloped;

   Ealing Broadway

3. That Members of the Panel be invited to consider, the various matters raised
   by members in relation to the redevelopment of Ealing Broadway station at
   an informal meeting to be arranged, with proposed recommendations to be
   submitted for consideration at the final meeting of the Panel on 16th March
4. That the particular points discussed in relation to Appendix 2 of the report
   “Recommendations not to Taken Forward”, be approved and referenced in
   the Panel‟s report to the Overview and Scrutiny Committee as follows:
   Acton Mainline
      Provision of Cycle parking facilities at the station
      That sourcing of additional, heritage appropriate seating on platforms be
      That currently there was signage obstructed by a CCTV camera on
       platform 3, and a lack of suitably positioned loud speakers for
       announcements – these issues should be addressed when considering
       work at the station
      Provision of cycle parking facilities at the station
      That the current large gap between trains and the platform edge should
       be addressed in the detailed designs for the station
      That any unused worksite space be converted into well landscaped,
       open space after works have been completed, to enhance the
       environment and visual amenity of the area

5. The following general recommendations be approved:
      That service levels be set at a level of at least six trains per hour at Acton
       Main Line, West Ealing and Hanwell stations, in line with the Borough‟s
       transport strategy;
      That all Crossrail stations in the borough be adequately staffed at
       appropriate times to ensure community safety;
      That adequate pick up and drop off points be provided at all Crossrail
       stations in the borough.

                      Crossrail Specialist Scrutiny Panel – 26th January 2010

11. Date of Next Meeting

    Resolved: That the next meeting of the Panel takes place on Tuesday, 16 th March

    The meeting ended at 21.55hrs.



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