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					Sabre Unimark Sprite Printer Installation/Support Guide




                       Sabre Unimark Sprite Printer
                        Installation/Support Guide




Product Manager                             1             7/14/2011
Curtis H. Speak, Jr.
Sabre Unimark Sprite Printer Installation/Support Guide




Product Manager                             2             7/14/2011
Curtis H. Speak, Jr.
Sabre Unimark Sprite Printer Installation/Support Guide



                                                   Contents

1.0 Project Analysis .............................................................................................. 4
   1.1 Document Purpose .................................................................................... 4
   1.2 Project Overview ....................................................................................... 4
2.0 Operation ........................................................................................................ 5
   2.1 Loading Stock ............................................................................................ 5
   2.2 Printing A Statistics (Configuration) Coupon ............................................. 6
   2.3 Configuring The Printer ............................................................................. 7
   2.4 Adjusting The Stock’s Contrast ................................................................. 8
   2.5 Adjusting The Left Margin.......................................................................... 9
   2.6 Adjusting The Top Margin ....................................................................... 10
   2.7 Setting the Font Size ............................................................................... 11
   2.8 Disable Bin B ........................................................................................... 12
   2.9 Downloading Printer Software ................................................................. 14
   2.10 Loading Printer Software ....................................................................... 14
   2.11 Printer Baud Rate .................................................................................. 15
   2.12 Printer Keywords ................................................................................... 16
3.0 Problem Determination Guide ...................................................................... 17
   3.1 Hardware Problems ................................................................................. 17
4.0 Appendix ....................................................................................................... 20
   4.1 Interface Cable Diagram.......................................................................... 20
   4.2 Cleaning The Printhead . ......................................................................... 21
   4.3 Clearing Jams.......................................................................................... 22
   4.4 Configuration Menu Tree ......................................................................... 23
   4.5 Operator’s Diskette .................................................................................. 24
   4.6 Software Application ................................................................................ 24
   4.7 Configuration Coupon ............................................................................. 25




Product Manager                                            3                                               7/14/2011
Curtis H. Speak, Jr.
Sabre Unimark Sprite Printer Installation/Support Guide




1.0 Project Analysis

         1.1 Document Purpose
         The Unimark Sprite ATB2 printer selected for North America/European
         installation is a Desktop unit with a secure stock bin. This printer utilizes
         thermal transfer printing technology and is equipped with two (2) secured
         paper input paths.

         This document provides reference material for basic operation of the
         Unimark Sprite ATB2 printer. This document is intended for field
         personnel, maintenance representatives and other personnel involved
         with the installation, maintenance and support of the Unimark Sprite
         printer in Globally. Also, referecnce Sprite QRG document (71U-1405-
         500QRG.doc).


         1.2 Project Overview
         The Unimark Sprite ATB2 printer has been certified for Global use as a
         RS-232-C Serial interface ATB2 printer only. The printer was tested for
         use of the two (2) paper input paths utilizing standard ATB2 stock and
         ATB2 w/SCN.




Product Manager                             4                                 7/14/2011
Curtis H. Speak, Jr.
Sabre Unimark Sprite Printer Installation/Support Guide




2.0 Operation

         2.1 Loading Stock
         The following THREE (3) STEPS describe the procedure for loading stock
         into the Unimark Sprite ATB2 printer. The printer will accept, and only
         operate with fanfold, ATB2, thermal paper stock. The printer comes
         standard with two (2) stock feeds.

         1.   Power the printer ON. The printer will display the following message,
              rotating between each message:                   Bins A&B
                                                                Empty

                                                                Load
                                                                Stock

                                                                Online
                                                                Ready


         2. Correctly position the stock in the bins of the printer. Insert the stock,
            staple stub end first, print side down. Load the stock into the bottom,
            rear feeder first. Then load the top, rear feeder. When the stock is
            inserted into the feeder slot, the stock will be automatically pulled into
            the printer. Make sure that the perforation between the first two (2)
            coupons is in tact. If the perforation is not in tact, remove the leading
            coupon as to prevent the possibility for jams.

         3. After the stock is loaded into the printer, verify that the printer is in an
            Online Ready status. If not press the ONLINE/ENTER button on the
            printer’s front panel.




Product Manager                              5                                   7/14/2011
Curtis H. Speak, Jr.
Sabre Unimark Sprite Printer Installation/Support Guide




         2.2 Printing A Statistics (Configuration) Coupon
         The following Eight (8) STEPS describe the procedure for printing a
         statistics (configuration) coupon. This coupon will be used to validate that
         the printer is configured correctly or show where changes need to be
         made. Refer to section 4.7 Configuration Coupon for an example
         configuration coupon.

         1. Make sure that the printer is powered ON, Online/Ready, and loaded
            with fanfold, ATB2, thermal paper stock. Refer to section 2.1 Loading
            Stock. The printer’s display will read:        Online
                                                           Ready

         3. Press the ONLINE/ENTER button once to take the printer off-line. The
            printer’s display will read:               OffLine
                                                       Menu?

         4. Press the MENU/(up arrow) button once to enter the printer’s Menu
            mode. The printer’s display will read:      Menu
                                                        Print

         5. Press the ONLINE/ENTER button once.
            The printer’s display will read:                 Print
                                                             Demos

         6. Press the MENU/UP ARROW button once to enter the printer’s Menu
            mode. The printer’s display will read:  Print
                                                    Config

         7. Press the ONLINE/ENTER button once to print the configuration
            coupons. Three (3) coupons will print. The first two configurations are
            items that are stored in the printers APP.INI file. The third coupon
            consists of items stored in EEPROM

         8. Press the RESET/EXIT button three (3) times to return to
            Offline/Menu mode. Press the ONLINE/ENTER button once to return
            the printer to an online status.

         9. Ensure that the printer is configured properly. If configuration is
            required, refer to section 2.3 Configuring The Printer for instructions
            and 4.4 Configuration Menu Tree for printer menus.




Product Manager                             6                                7/14/2011
Curtis H. Speak, Jr.
Sabre Unimark Sprite Printer Installation/Support Guide




         2.3 Configuring The Printer
         The following Seven (7) STEPS describe the procedure for configuring
         the Unimark Sprite ATB2 printer.

         1. Make sure that the printer is powered ON, Online/Ready, and loaded
            with fanfold, ATB2, thermal paper stock. Refer to section 2.1 Loading
            Stock. The printer’s display will read:        Online
                                                           Ready

         2. Press the ONLINE/ENTER button once to take the printer off-line. The
            printer’s display will read:               OffLine
                                                       Menu?

         3. Press the MENU/UP ARROW button once to enter the printer’s Menu
            mode. The printer’s display will read:  Menu
                                                    Print

         4. Press the MENU/(up arrow) button to scroll through the configuration
            menu. The printer’s menu selecton will read: Print
                                                           Adjust
                                                           Info
                                                           Defaults
                                                           Service

         5. Press the ONLINE/ENTER button once to access the desired menu.
            See section 4.4 Configuration Menu Tree for a view of each menu
            struction.

         6. Press the RESET/EXIT button until the printer display reads:
                                                          OffLine
                                                          Menu?

         7. Press the ONLINE/ENTER button once to place the printer back on
            line.




Product Manager                             7                              7/14/2011
Curtis H. Speak, Jr.
Sabre Unimark Sprite Printer Installation/Support Guide




         2.4 Adjusting The Stock’s Contrast
         The following Eleven (11) STEPS describe the procedure for adjusting
         the stock’s contrast:

         1. Make sure that the printer is powered ON, Online/Ready, and loaded
            with fanfold, ATB2, thermal paper stock. Refer to section 2.1 Loading
            Stock. The printer’s display will read:        Online
                                                           Ready

         2. Press the ONLINE/ENTER button once to take the printer off-line. The
            printer’s display will read:               OffLine
                                                       Menu?

         3. Press the MENU/UP ARROW button twice to enter the printer’s Menu
            Adjust mode. The printer’s display will read: Menu
                                                          Adjust

         4. Press the ONLINE/ENTER button once to access the Adjust menu.
            The printer’s display will read:          Adjust
                                                      Bin A

         5. Select the desired option (Bin A or Bin B) by pressing the MENU/UP
            ARROW button until the proper selection has been desplayed. Press
            the ONLINE/ENTER button to access the Bin Adj menu.

         6. Press the MENU/UP ARROW button until the printer panel displays
            the Contrast screen. Press the ONLINE/ENTER button once to
            access contrast selection.
            The printer’s display will read:          Contrast
                                                      X N
                                                      (X = numeric value 1-8)
                                                      (default = 5)

         7. Press MENU/(up arrow) to modify the numeric value. Press the
            ONLINE/ENTER button to access the N. Press the MENU/UP
            ARROW to change the N to Y and press the ONLINE/ENTER button
            to save settings.




Product Manager                             8                            7/14/2011
Curtis H. Speak, Jr.
Sabre Unimark Sprite Printer Installation/Support Guide




         8. Press the ONLINE/ENTER button to accept modification.

         9. Press the RESET/EXIT button until the printer display reads:
                                                          Save New
                                                          Setup? N

         10. Press the MENU/UP ARROW to change the N to Y and press the
             ONLINE/ENTER button to save settings.

         11. Press the ONLINE/ENTER button once again to place the printer back
             on line.


         2.5 Adjusting The Left Margin
         The following Eleven (11) STEPS describe the procedure for adjusting
         the left margin:

         1. Make sure that the printer is powered ON, Online/Ready, and loaded
            with fanfold, ATB2, thermal paper stock. Refer to section 2.1 Loading
            Stock. The printer’s display will read:        Online
                                                           Ready

         2. Press the ONLINE/ENTER button once to take the printer off-line. The
            printer’s display will read:               OffLine
                                                       Menu?

         3. Press the MENU/UP ARROW button twice to enter the printer’s Menu
            Adjust mode. The printer’s display will read: Menu
                                                          Adjust

         4. Press the ONLINE/ENTER button once to access the Adjust menu.
            The printer’s display will read:          Adjust
                                                      Bin A

         5. Select the desired option (Bin A or Bin B) by pressing the MENU/UP
            ARROW button until the proper selection has been desplayed. Press
            the ONLINE/ENTER button to access the Bin Adj menu.

         6. Press the MENU/UP ARROW button until the printer panel accesses
            the Left Mrg screen. Press the ONLINE/ENTER button to access the
            Left Margin selection.
            The printer’s display will read:          Left Mrg
                                                      xxx N
                                                      (x = numeric value)


Product Manager                             9                              7/14/2011
Curtis H. Speak, Jr.
Sabre Unimark Sprite Printer Installation/Support Guide




         7. Press MENU/UP ARROW button to modify the numeric value. Press
            the ONLINE/ENTER button to access the N. Press the MENU/UP
            ARROW to change the N to Y and press the ONLINE/ENTER button
            to save settings.

         8. Press the ONLINE/ENTER button to accept modification.

         9. Press the RESET/EXIT button until the printer display reads:
                                                          Save New
                                                          Setup? N

         10. Press the MENU/UP ARROW to change the N to Y and press the
             ONLINE/ENTER button to save settings.

         11. Press the ONLINE/ENTER button once to place the printer back on
             line.


         2.6 Adjusting The Top Margin
         The following Eleven (11) STEPS describe the procedure for adjusting
         the top margin:

         1. Make sure that the printer is powered ON, Online/Ready, and loaded
            with fanfold, ATB2, thermal paper stock. Refer to section 2.1 Loading
            Stock. The printer’s display will read:        Online
                                                           Ready

         2. Press the ONLINE/ENTER button once to take the printer off-line. The
            printer’s display will read:               OffLine
                                                       Menu?

         3. Press the MENU/UP ARROW button twice to enter the printer’s Menu
            Adjust mode. The printer’s display will read: Menu
                                                          Adjust

         4. Press the ONLINE/ENTER button once to access the Adjust menu.
            The printer’s display will read:          Adjust
                                                      Bin A

         5. Select the desired option (Bin A or Bin B) by pressing the MENU/UP
            ARROW button until the proper selection has been desplayed. Press
            the ONLINE/ENTER button to access the Bin Adj menu.




Product Manager                            10                              7/14/2011
Curtis H. Speak, Jr.
Sabre Unimark Sprite Printer Installation/Support Guide




         6. Press the MENU/UP ARROW button until the printer panel accessed
            the Top Mrg screen. Press the ONLINE/ENTER button to access the
            Left Margin selection.
            The printer’s display will read:          Top Mrg
                                                      xxx N
                                                      (x = numeric value)

         7. Press MENU/UP ARROW button to modify the numeric value. Press
            the ONLINE/ENTER button to access the N. Press the MENU/UP
            ARROW to change the N to Y and press the ONLINE/ENTER button
            to save settings.

         8. Press the ONLINE/ENTER button to accept modification.


         9. Press the RESET/EXIT button until the printer display reads:
                                                          Save New
                                                          Setup? N

         10. Press the MENU/UP ARROW to change the N to Y and press the
             ONLINE/ENTER button to save settings.

         11. Press the ONLINE/ENTER button once to place the printer back on
             line.


         2.7 Setting the Font Size
         The following Eleven (11) STEPS describe the procedure for adjusting
         the font size narrow or wide:

         1. Make sure that the printer is powered ON, Online/Ready, and loaded
            with fanfold, ATB2, thermal paper stock. Refer to section 2.1 Loading
            Stock. The printer’s display will read:        Online
                                                           Ready

         2. Press the ONLINE/ENTER button once to take the printer off-line.
            The printer’s display will read:          OffLine
                                                      Menu?

         3. Press the MENU/UP ARROW button twice to enter the printer’s Menu
            Adjust mode. The printer’s display will read: Menu
                                                          Adjust




Product Manager                            11                              7/14/2011
Curtis H. Speak, Jr.
Sabre Unimark Sprite Printer Installation/Support Guide




         4. Press the ONLINE/ENTER button once to access the Adjust menu.
            The printer’s display will read:          Adjust
                                                      Bin A

         5. Select the desired option (Sel Font) by pressing the MENU/UP
            ARROW button until the proper selection has been desplayed. Press
            the ONLINE/ENTER button to access the Sel Font menu.

         6. The two options are 17 CPI and Dflt font. Press the MENU/UP
            ARROW button until the printer panel displays the font you wish to
            modify. Press the ONLINE/ENTER button once to access the
            selection.

         7. Press MENU/(up arrow) to change between Wide and Narrow.

         8. Press the ONLINE/ENTER button to accept modification.

         9. Press the RESET/EXIT button until the printer display reads:
                                                          Save New
                                                          Setup? N

         10. Press the MENU/UP ARROW to change the N to Y and press the
             ONLINE/ENTER button to save settings.

         11. Press the ONLINE/ENTER button once again to place the printer back
             on line.


         2.8 Disable Bin B
         The following sixteen (16) STEPS describe the procedure to disable Bin
         B:

              Note: By disabling Bin B the configuration coupons will be
                    printed from Bin A.

         1. Make sure that the printer is powered ON, Online/Ready, and loaded
            with fanfold, ATB2, thermal paper stock. Refer to section 2.1 Loading
            Stock. The printer’s display will read:        Online
                                                           Ready

         2. Press the ONLINE/ENTER button once to take the printer off-line. The
            printer’s display will read:               OffLine
                                                       Menu?



Product Manager                            12                              7/14/2011
Curtis H. Speak, Jr.
Sabre Unimark Sprite Printer Installation/Support Guide




         3. Press the MENU/UP ARROW button (approx. 5 time) to access the
            the printer’s Service mode.
            The printer’s display will read:         Menu
                                                     Service

         4. Press the ONLINE/ENTER button once to access the Service menu.

         5. Input password (1 bl bl bl Y) where bl is the character already in that
            possition. MENU/UP ARROW will increment number ONLINE/ENTER
            to move to right.

         6. Press the ONLINE/ENTER button once to access the Service menu.
            The printer’s display will read:          Service
                                                      Comm1

         7. Press the MENU/UP ARROW button until the desired option (Stock)
            has been desplayed. Press the ONLINE/ENTER button to select.

         8. Press the MENU/UP ARROW button until the desired option (BIN B)
            has been desplayed. Press the ONLINE/ENTER button to select.

         9. Press the MENU/UP ARROW button until the printer panel displays
            None. Press the ONLINE/ENTER button once to select.

         10. Press MENU/UP ARROW button until the printer panel displays
             DEF.BIN. Press the ONLINE/ENTER button once to select.

         11. Press the MENU/UP ARROW button until the desired option (BIN A)
             has been desplayed. Press the ONLINE/ENTER button to select.

         12. Press MENU/UP ARROW button until the printer panel displays Test
             Bin. Press the ONLINE/ENTER button once to select.

         13. Press the MENU/UP ARROW button until the desired option (BIN A)
             has been desplayed. Press the ONLINE/ENTER button to select.

         14. Press the RESET/EXIT button until the printer display reads:
                                                           Save New
                                                           Setup? N

         15. Press the MENU/UP ARROW to change the N to Y and press the
             ONLINE/ENTER button to save settings.

         16. Press the ONLINE/ENTER button once again to place the printer back
             on line.

Product Manager                            13                               7/14/2011
Curtis H. Speak, Jr.
Sabre Unimark Sprite Printer Installation/Support Guide




         2.9 Downloading Printer Software
         The Sprite software can be found on the Sabre SIG web site. The
         following SEVEN (7) STEPS describe the procedure to copy the software
         to a diskette after the user has downloaded to a workstation. The
         procedures are the same for both diskettes (Printer Software and
         Operator’s Disk).

              Note: In an effort to maximize space on the operator’s disk, it is
                    recommended that the operators diskette and the firmware
                    be on two separate diskettes.

                       Also, this will require Winzip be loaded on the workstation.

         1. Locate the zip files

                   a. Sprite Ver11812.zip – printer software
                   b. Sprite Operator’s Disk 41105.zip – operators disk

         2. Double click the zip file. A winzip window should appear.

         3. Click the Extract ICON.

         4. A window will appear asking where you would like to extract the files.

         5. Insert a blank floppy into the floppy drive of the workstation.

         6. From the menu select A: and press the Extract button.

         7. Open Windows Explorer and access the A drive to validate file(s) were
            copied to the diskette. Refer to section 4.5 Operators diskette or 7.6
            Software Application for exact file infomation


         2.10 Loading Printer Software
         The following SEVEN (7) STEPS describe the procedure for downloading
         the printer’s operating software. Refer to section 2.7 Downloading
         Printer Software. The Unimark Sprite printer will not allow the download
         of identical software. The user will receive the error message “Default file
         not found .…Contact Service” on the LCD and the ERROR light will flash.

         1. Power the printer OFF.

         2. Insert the Firmware diskette.



Product Manager                             14                                7/14/2011
Curtis H. Speak, Jr.
Sabre Unimark Sprite Printer Installation/Support Guide




         3. Power the printer ON.

         4. The printer will ask if you would like to load software. When the
            printer’s display reads:                           Program version
                                                               Prgrm? N

         Press the Menu/UP ARROW button to change the N to Y.

         5. Press the ONLINE/ENTER button once. The firmware will begin to
            load. The printer’s display will read:    Reading
                                                      Pgm xxx K

         6. The printer will prompt for the Operator’s diskette once the firmware
            has loaded. The printer will display the following message, rotating
            between each message:                            Remove
                                                             UPD Disk

                                                             Install
                                                             Reg Disk

                                                             Restart
                                                             Printer

         Remove firmware disk

         7. Insert the Operateors disk and power cycle the printer. Print a
            statistics (configuration) coupon and check the printer’s settings.
            Refer to sections 2.2 Printing A Statistics (Configuration) Coupon.


         2.11 Printer Baud Rate
         The Unimark Sprite printer is currently configured to run with the following
         settings.

         BaudRate:     9600
         DataBits:     8
         StopBits:     1
         Parity:       None

              Note: The existing print driver may be configured to run at a
                    lower baud rate. Access the existing print driver and
                    validate the existing baud rate, make necessary
                    modificaitons to existing driver.



Product Manager                            15                                7/14/2011
Curtis H. Speak, Jr.
Sabre Unimark Sprite Printer Installation/Support Guide


         2.12 Printer Keywords
         The Unimark Sprite printer is currently only ATB2 and will require the
         follwing keywords configured in the printer’s Sabre line address:

         ICOTPR
         TERMNT
         PRODEV
         PECTAB
         CHAR16
         OCRPTR
         PECMUL




Product Manager                            16                               7/14/2011
Curtis H. Speak, Jr.
Sabre Unimark Sprite Printer Installation/Support Guide




3.0 Problem Determination Guide

         3.1 Hardware Problems
         This section provides solutions to the most common printer problems.

                  PROBLEM                                      SOLUTION
                                          1
           Bins A&B                        Check the fanfold feed stocks. Load stock if
           Empty                          necessary. Refer to section 2.1 Loading Stock.
                                          2
                                           If stock is loaded and error persists, call service.
           Load
           Stock

           Online
           Ready
                                          1
           Exit                            Remove the printed coupons from output bin.
                                          2
           Full                            If the stacker is empty and the error persists, call
                                          service.
           Remove
           Coupons
                                          1
           Floppy                          No floppy diskette detected in disk drive. Insert
           Failed                         Unimark Operators diskette in disk drive.
                                          2
                                           Ensure diskette is fully inserted in disk drive.
                                          1
           No Fonts                        Font files unreadable, missing or corrupted.
           Found                          Insert backup floppy diskette in disk drive.
                                          2
                                           Ensure diskette is fully inserted in disk drive.
                                          1
           No APP                          Application files unreadable, missing or
           Found                          corrupted. Insert backup floppy diskette in disk
                                          drive.
                                          2
                                           Ensure diskette is fully inserted in disk drive.
                                          1
           No Setup                        Setup files unreadable, missing or corrupted.
           Found                          Insert backup floppy diskette in disk drive.
                                          2
                                           Ensure diskette is fully inserted in disk drive.
                                          1
           Burster                         Open the left door and remove the jammed
           Jam                            coupon from the burster area then press the
                                          RESET/EXIT button.
                                          2
           Clear                           If all coupons are cleared and the error persists
           Reset                          power the printer off then on.
                                          3
                                           If all coupons are cleared and the printer has
                                          been power reset and the error persists call
                                          service.




Product Manager                               17                               7/14/2011
Curtis H. Speak, Jr.
Sabre Unimark Sprite Printer Installation/Support Guide




                       PROBLEM                                SOLUTION
                                          1
           Coupon                          Open the left door and remove the jammed
           Jam                            coupon, load stock correctly then press the
                                          RESET/EXIT button.
                                          2
           Clear                           If all coupons are cleared and the error persists
           Reset                          power the printer off then on.
                                          3
                                           If all coupons are cleared and the printer has
                                          been power reset and the error persists call
                                          service.
                                          1
           The printer does not            Check that the printer is powered ON.
                                          2
           operate                         Check that the power cable is plugged in at both
                                          ends.
                                          3
                                           Check that the AC outlet is operational.
                                          4
                                           Call for service.
                                          1
           Printer does not receive        Check that the printer is powered ON.
                                          2
           messages from the host          Check that the printer is On Line.
                                          3
           computer                        Check that the interface cable is plugged in at
                                            both ends.
                                          4
                                           Check that the print service is running.
                                          5
                                           Call for service.
                                          1
           The printer is printing too     Check the printhead for build-up, if necessary
           light                            clean the printhead. Refer to section 4.2
                                            Cleaning The Printhead And The Platen.
                                          2
                                           Adjust the stock contrast. Refer to section 2.4
                                            Adjusting The Stock Contrast.
                                          3
                                           Call for service.
                                          1
           The printer is not printing     Check the printhead for build-up, if necessary
           full characters                  clean the printhead.
                                          2
                                           Call for service.
                                          1
           The printer recieves an         The header field in the data stream is invalid.
           error message:                 Try resending the message again.
                                          2
              Online                       Place printer on hold, resend PECTAB and send
              Err2xx                      message again.
                                          3
           Nothing will print              Call helpdesk for assistance.
                                          1
           The printer recieves an         The element number in the data stream is
           error message:                 invalid. Try resending the message again.
                                          2
              Online                       Place printer on hold, resend PECTAB and send
              Err3xx                      message again.
                                          3
           Nothing will print              Call helpdesk for assistance.
                                          1
           The printer recieves an         The PECTAB is missing.
                                          2
           error message:                  Place printer on hold, resend PECTAB and send
              Online                      message again
                                          3
              Err6xx                       Call helpdesk for assistance.
           Nothing will print


Product Manager                               18                             7/14/2011
Curtis H. Speak, Jr.
Sabre Unimark Sprite Printer Installation/Support Guide



                   PROBLEM                                      SOLUTION
                                          1
           The printer recieves an         The header or element number in the PECTAB
           error message:                 is invalid.
                                          2
              Online                       Place printer on hold, resend PECTAB.
                                          3
              Err8xx                       Call helpdesk for assistance.
                                          1
           The printer recieves an         The printer is out of memory.
                                          2
           error message:                  Power cycle the printer.
                                          3
              Online                       If the problem still occurs then check the
              Err9xx                      operators disk for non operational disk files.
                                          4
                                           Call helpdesk for assistance.




Product Manager                               19                           7/14/2011
Curtis H. Speak, Jr.
Sabre Unimark Sprite Printer Installation/Support Guide




4.0 Appendix

         4.1 Interface Cable Diagram
         The following cable diagram (Figure 1) describes the pin locations for the
         Unimark Sprite ATB2 printer’s RS-232-C Serial interface:




                         9 Pin 25 Pin Female                25 Pin Male

                                           Figure 1




Product Manager                            20                              7/14/2011
Curtis H. Speak, Jr.
Sabre Unimark Sprite Printer Installation/Support Guide




         4.2 Cleaning The Printhead
         A cleaning card is available for the Unimark Sprite which will clean the
         printhead and all of the paper path via a menu selection. To use the
         cleaning card (P/N 700-5014-200) follow the instructions below.

         1. Press ONLINE/ENTER button once to take the printer Offline.

         2. Press the Up or Down Arrow buttons to access Menu Print. Press
            the ONLINE/ENTER button once.

         3. Press the Up or Down Arrow to access Print Clean. Press the
            ONLINE/ENTER button once.

         4. The display will scroll:

              Remove All Stock from input and exit Bins

         5. Once the stock has been removed, the display will scroll:

              Insert Cleaning Card in Either Bin

         6. Upon inserting the pre-saturated cleaning card, the coupon will move
            back and forth three times over the printhead and the magnetic
            read/write heads while the display scrolls:

              Cleaning in Progress.

              The operator will hear the drive rollers inside the printer spin dry for 10
              seconds after each pass.

         7. The cleaning card will exit into the front ticket bin when the cleaning
            cycle is complete. Remove and dispose of the used cleaning card.

         8. Press EXIT/RESET three (3) times to return to Offline/Menu then
            press the ONLINE/ENTER button once.

              Note: Follow the instructions on the cleaning card envelope. Do
                    not open the envelope until you are ready to insert the
                    cleaning card into the printer.




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Curtis H. Speak, Jr.
Sabre Unimark Sprite Printer Installation/Support Guide




         4.3 Clearing Jams
         The following Five (5) Steps describe the procedure for clearing jams in
         the Unimark Sprite ATB2 printer.

         1. Press the RESET/EXIT button once. The jammed coupon should pull
            to the exit bin or back into position.

         2. If the Jam is unable to be cleared using the RESET/EXIT button the
            printer will advise to clear manually. Locate the document causing the
            jam error. Power the printer off. Use the knobs inside the printer to
            attempt to feed the document to a portion of the printer where it can be
            easily removed.

         3. Remove the jammed document. Close the left door. Power the printer
            ON.

         4. If the document Jam was prior to bursting the stock will pull back and
            try to restore to print position again. In the event the stock pulled too
            far into the printer the operator may need to reload the stock.

         5. If the document is jammed in an area that is not accessible to the user
            then a service call should be logged. Do not use any sharp or metal
            objects to attempt to remove the jammed document as this may cause
            harm to the user or equipment.

              Note: In order to minimize the possibility of jams in the printer
                    please instruct the users as follows:

                  Make sure the stock is loaded properly and flows into the printer
                   without obstruction.
                  Make sure the perforation between the first two (2) documents is in
                   tact. If not remove the first coupon.
                  Make sure the stock is not damaged in any way, such as wrinkled
                   or bent.
                  Remove the stock from the box to reduce static build up.
                  Fan the stock on both ends to be sure stock is not stuck together.




Product Manager                              22                               7/14/2011
Curtis H. Speak, Jr.
Sabre Unimark Sprite Printer Installation/Support Guide




         4.4 Configuration Menu Tree
         This section provides the menu tree for the Unimark Sprite ATB2 printer:

         Print
                   Demo
                   Config
                   Clean
         Adjust
                   BinA
                            Top Mrg
                            Left Mrg
                            Contrast
                            Brst Adj
                   BinB
                            Top Mrg
                            Left Mrg
                            Contrast
                            Brst Adj
                   Alarm
                            Quiet (* set to quiet)
                            Load
                            Tepl Adj
                            Sel Font


         INFO
                   Stk Cnts
                   Prhd Cnt
                   Read SCN
                   Serial #
                   Prom Ver

         Defaults
                   Asks if you want to set back to factory defaults.

         Service




Product Manager                                      23                   7/14/2011
Curtis H. Speak, Jr.
Sabre Unimark Sprite Printer Installation/Support Guide




         4.5 Operator’s diskette
         The following software files can be found on the operator’s disk for the
         Unimark Sprite ATB 2 printer. Refer to section 2.8 Loading Printer
         Software. The ATB 2 US non mag and the ATB 2 European Mag unit
         can both operate with the operators disk set up for magnetics.
         DEMO
                   ATB&ITIN.DMO      6/25/1998
                   ATB.DMO           6/25/1998
                   CAR.PCX           7/12/1995
                   DINNER.PCX        7/12/1995
                   ESC_CODE.TXT      12/15/1997
                   ICONS.DMO         12/9/1997
                   JET.PCX           7/11/1995
                   MOVIE.PCX         7/12/1995
                   SNACK.PCX         7/11/1995
                   SPRITE.PCX        8/29/1997
                   UNILOGO.PCX       8/28/1997
                   WPATRN.DMO        6/23/2005

         FONTS
                   hplthbpm.ff1      11/18/2002
                   SMDXMS8.FF1       7/22/1998
                   SMOCR-A.FF1       8/8/1997
                   SMOCR-B.FF1       8/8/1997

         HOSTDATA
              (NOTHING IN THE DIRECTORY)

         APP.DFL                     6/29/2005
         APP.INI                     7/14/1997
         NOVC.CFM                    7/14/2005



         4.6 Software Application
         The Software load (firmware) for the Unimark Sprite ATB 2 printer is a
         .bbn file and can be used for both Mag and Non Mag printers. Refer to
         seciton 2.8 Loading Printer Software.

         ver11812.bbn




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Curtis H. Speak, Jr.
Sabre Unimark Sprite Printer Installation/Support Guide




         4.7 Configuration Coupon




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