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53f01d08-df76-499d-be41-f45aee728811.xls
DRAFT
PROPOSED Federal Student Aid Work Breakdown Structure
WBS Element WBS Definition Work Product WPG Code
WBS #
All activities associated with developing the high-level requirements and sequencing for the
integrated, enterprise-wide suite of initiatives is defined. The Enterprise Vision could begin on
the fiscal year, and should be defining the vision for a point two years into the future. For
0.0 Enterprise Vision Stage
example, the Enterprise Vision that is defined at the beginning of FY 2007 won‟t be fully funded
until the beginning of FY 2009. Near the end of the Enterprise Vision task the initiative that will
be started in the given fiscal year will be roughly defined.
0.1 Enterprise Vision Stage Management All activities associated with the management and planning of the Enterprise Vision Stage.
All activities associated with the development of required documentation for the Enterprise
0.1.1 Enterprise Vision Stage Documentation
Vision Stage.
All activities associated with creation and development of the Five-Year Plan. The FY 2006
Five-Year Plan documents Federal Student Aid's progress in achieving FY 2006-2010
objectives, details future initiatives and establishes performance standards for measuring our
Five-Year Strategic
0.1.1.1 Develop Five-Year Strategic Plan success. Starting with this edition, Federal Student Aid‟s Five-Year Plan will be updated at the EV.010
Plan
end of each fiscal year. As the U.S. Government Accountability Office (GAO) has
recommended, each edition will include measurable strategic objectives linked to Federal
Student Aid‟s day-to-day business processes and objectives.
All activities associated with creation and development of the Human Capital Management
Human Capital
0.1.1.2 Develop Human Capital Management Plan Plan. This document outlines Federal Student Aid's staffing plan for providing the human EV.020
Management Plan
capital support required for delivering the TSV.
All activities associated with creation and development of the Enterprise Vision Document.
This document describes the envisioned Target State in terms of: target business process, Enterprise Vision
0.1.1.3 Develop Enterprise Vision Document EV.030
target information architecture, target applications landscape, target technologies, target Document
organizational structure (including organizational roles mapped to business.
All activities associated with creation and development of the Enterprise Sequencing Plan. The
Enterprise Sequencing Plan is a living document that shows the sequence of investments and
Enterprise
0.1.1.4 Develop Enterprise Sequencing Plan operational activities that enable Federal Student Aid to move from its "current" state to its TSV. EV.040
Sequencing Plan
Updated on a quarterly basis, this plan enables users to view where Federal Student Aid is at a
given point in time.
All activities associated with creation and development of the Acquisition Process Hand Book.
This handbook provides an acquisition and contract monitoring framework for project managers
(PMs), Contracting Officer‟s Representatives (CORs), and other Federal Student Aid staff
requiring assistance with one or more of the steps discussed within this document. It provides a
step-by-step overview of the acquisition and contract monitoring process, but it does not
replace the knowledge of the Contracting Officer (CO). Intended as a reference tool for
preparing and conducting common day-to-day acquisition and contract monitoring activities, it Acquisition Process
0.1.1.5 Develop Acquisition Process Hand Book EV.050
is not meant to be an exhaustive discussion of each step of the process, but rather as a guide. Handbook
Additional information on the acquisition process can be obtained from the Federal Acquisition
Regulation (FAR) and the ED Acquisition Regulations (EDAR) or from the staff of the
Acquisitions Management (AM) group.
Acquisition document templates are included in the Acquisition Process Handbook.
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PROPOSED Federal Student Aid Work Breakdown Structure
WBS Element WBS Definition Work Product WPG Code
WBS #
All activities associated with creation and development of the Annual Performance Plan. This
Annual Performance
0.1.1.6 Develop Annual Performance Plan document lists all ongoing Federal Student Aid projects with their respective performance EV.060
Plan
metrics and current and target measurements.
All activities associated with creation and development of the Records Management Guidance.
Records
U.S. National Archives and Records Administration (NARA) compliant document created by
0.1.1.7 Develop Records Management Guidance Management EV.070
U.S. Department of Education (ED) Records Management. Federal Student Aid Records
Guidance
Management uses it to record and archive Federal Student Aid records (paper, emails, CDs).
All activities associated with creation and development of the Technology Standards and
Technology
Develop Technology Standards and Products Guide. Describes the Federal Student Aid enterprise-wide architecture standards.
0.1.1.8 Standards and EV.080
Products Guide The selected standards and products satisfy external requirements while enabling the
Products Guide
integration of Federal Student Aid system applications.
All activities associated with creation and development of the Enterprise Operational Change
Enterprise
Management and Configuration. This document defines Federal Student Aid‟s enterprise
Develop Enterprise Operational Change Operational Change
0.1.1.9 operational change management concepts related to operational change management, EV.090
Management and Configuration Management and
enterprise events, configuration management and release management. It provides guidance to
Configuration
individuals responsible for, or involved in, enterprise operational change management.
All activities associated with creation and development of the Critical Infrastructure Protection
Critical Infrastructure
Develop Critical Infrastructure Protection (CIP) Questionnaire. This questionnaire is used to identify and prioritize those assets whose
0.1.1.10 Protection (CIP) EV.100
(CIP) Questionnaire destruction or incapacitation would have a debilitating affect on the ED‟s ability to carry out its
Questionnaire
essential missions and functions.
All activities associated with creation and development of the Systems Integration and Testing
Process Guide. This document is focused on supporting systems and projects used in the
Develop Systems Integration and Testing development and execution of a comprehensive integration and testing program. To this end, Enterprise Testing
0.1.1.11 EV.110
Process Guide this document contains information on understanding issues related to test planning roles, Standards Handbook
responsibilities of the system testing organization, documentation requirements, and required
testing procedures and practices.
All activities associated with creation and development of the Production Readiness Review
Process Guide. The document defines the activities and the roles of all groups supporting the
Production
Develop Production Readiness Review government's decision to implement an application, release of an application, or information
0.1.1.12 Readiness Review EV.120
Process Guide system. The Production Readiness Review (PRR) Process serves as the final, formal, and
Process Guide
documented decision point before a new application or a significant release of an existing
application enters Federal Student Aid's production environment and is exposed to end-users.
All activities associated with creation and development of the IV&V Handbook. The
Independent Verification & Validation (IV&V) Handbook was developed to establish standards
0.1.1.13 Develop IV&V Handbook IV&V Handbook EV.130
and procedures for conducting IV&V reviews and system security assessments of IT systems
supporting Federal Student Aid.
All activities associated with creation and development of the Post-Implementation Review
Guide. The purpose of the Post Implementation Review (PIR) Process description is to Post-Implementation
0.1.1.14 Develop Post-Implementation Review Guide establish guidelines and common procedures that define the objectives, activities and Readiness Review EV.140
documentation required to perform a PIR on a project executed by the U.S. Department of Guide
Education (ED), Office of Federal Student Aid.
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PROPOSED Federal Student Aid Work Breakdown Structure
WBS Element WBS Definition Work Product WPG Code
WBS #
All activities associated with developing the business case, other necessary acquisition
1.0 Initiative Vision Stage planning documents and high level requirements for the procurement of services and resources
to build new IT solutions or improve existing IT assets.
Management of all activities associated with data collection, analysis, and concept exploration
1.1 Program Management
and development required to satisfy existing and emerging demand for services.
1.1.1 Program Management Documentation All activities associated with the development of documentation for the Initiative Vision Stage.
All activities associated with Market Research, including collecting and analyzing information
regarding the ability of the market to provide solutions in support of the Statement of Need.
This process involves reviewing organizations with similar missions and problems as well as
1.1.1.1 Strategic Market Research various solution providers to identify:
-Alternative solutions
-Common business arrangements (e.g., terms and conditions, pricing)
-Availability of small business or commercial company
All activities associated with creation and development of the Initiative Vision Document. This
document describes in detail Federal Student Aid‟s stakeholder needs and business problems Initiative Vision
1.1.1.2 Develop Initiative Vision Document IV.010
to be addressed by the features or capabilities of the new Initiative, high-level business Document
processes, and system context of the envisioned solution.
All activities associated with creation and development of the Business Use Survey. This
document describes the Business Use Case Model. It includes Business Use Case Diagram(s), Business Use Case
1.1.1.3 Develop Business Use Case Survey IV.020
list of Business Use Cases, with brief descriptions for each and an Actor(s)‟ Catalog that Survey
describes every actor in the Business Use Case Model.
All activities associated with creation and development of the Business Use Case Specification.
This document describes, in detail, the interaction between a business actor and the business Business Use Case
1.1.1.4 Develop Business Use Case Specification IV.030
(Initiative). This interaction lists the business process workflow or sequence of actions a Specification
business performs to yield an observable result of value or service to a business actor.
All activities associated with creation and development of the Business Architecture Document.
This document provides a comprehensive overview of the architecturally significant aspects of
Business
the business from a number of different perspectives. These perspectives include the work
1.1.1.5 Develop Business Architecture Document Architecture IV.040
process perspective, organizational perspective, and human resources perspective. The
Document
Business Architecture Document models each of these perspectives in the form of a business
analysis model.
All activities associated with creation and development of the Business Supplementary
Business
Develop Business Supplementary Specification. This document captures non-functional, performance, quality of service, and
1.1.1.6 Supplementary IV.050
Specification technical requirements relative to the business or Initiative as a whole. They are not readily
Specification
captured in Business Use Case Specifications.
All activities associated with creation and development of the Requirements Specification. This
Requirements
1.1.1.7 Develop Requirements Specification document captures functional requirements in the form of declarative statements when use IV.060
Specification
cases are not used or projects are transitioning to use cases.
All activities associated with creation and development of the Project Charter. The Project
Charter identifies the project by identifying a need or problem. It outlines the project and covers
1.1.1.8 Develop Project Charter Project Charter IV.070
its scope, project objectives, project roles and responsibilities, project approach and project
deliverables.
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PROPOSED Federal Student Aid Work Breakdown Structure
WBS Element WBS Definition Work Product WPG Code
WBS #
All activities associated with creation and development of the Project Concept Document.
Project Concept
1.1.1.9 Develop Project Concept Document Document explaining the scope and purpose of a funding request, supported by alternative IV.080
Document
analysis and financial information.
All activities associated with creation and development of the Government Project Mangement
Plan. This document describes how Federal Student Aid addresses planning and scoping;
Develop Government Project Mangement governance; organizational change management; stakeholder management; requirements Government Project
1.1.1.10 IV.100
Plan management; communications management; risk management; issues management; resource Management Plan
management; quality management; performance management; status reporting; evaluation;
and, closure for the project.
All activities associated with creation and development of the Government Requirements
Management Plan. This document describes the collaborative Federal Student Aid and Government
Develop Government Requirements
1.1.1.11 contractor‟s process for developing and managing requirements, roles and responsibilities of Requirements IV.110
Management Plan
those participating in the process, requirements artifacts, requirements types, requirements Management Plan
attributes, and traceability guidelines.
All activities associated with creation and development of the Government Performance Government
Develop Government Performance
1.1.1.12 Management Plan. Documents explaining the scope and purpose of project in alignment with Performance IV.120
Management Plan
U.S. Department of Education and Federal Student Aid Strategic goals. Management Plan
All activities associated with creation and development of the Government Risk Management
Develop Government Risk Management Plan. This document describes Federal Student Aid's approach for managing the risks Government Risk
1.1.1.13 IV.130
Plan associated with a project. It details the risk management tasks that will be carried out, assigned Management Plan
responsibilities, and any additional resources required for the risk management activity.
All activities associated with creation and development of the Government Risk List. This
1.1.1.14 Develop Government Risk List documents Federal Student Aid's list of known and open risks to the project, sorted in Government Risk List IV.140
decreasing order of importance and associated with specific mitigation or contingency actions.
All activities associated with creation and development of the Government Product Acceptance
Plan. This document describes how Federal Student Aid will evaluate the deliverable artifacts
Develop Government Product Acceptance from a project to determine if they meet a predefined set of acceptance criteria. It details these Government Product
1.1.1.15 IV.150
Plan acceptance criteria, and identifies the product acceptance tasks (including identification of the Acceptance Plan
test cases that need to be developed) that will be carried out, and assigned responsibilities and
required resources.
All activities associated with creation and development of the Governement Quality Assurance
Develop Governement Quality Assurance Plan. This document describes Federal Student Aid's view of how product, artifact, and Government Quality
1.1.1.16 IV.160
Plan process quality are to be assured. It contains review and audit plans, and references a number Assurance Plan
of other artifacts. It is maintained throughout the project.
All activities associated with creation and development of the Privacy Impact Assessment
(PIA). The Privacy Impact Assessment is used to identify if the system contains privacy Privacy Impact
1.1.1.17 Develop Privacy Impact Assessment (PIA) IV.170
information and lets the public users know what is collected and how it is secured. Information Assessment (PIA)
collected may include Social security number, PIN, Address, Date of Birth etc.
All activities associated with creation and development of the Inventory Worksheet. This
inventory worksheet is used to classify a system as either a general support system (GSS) or a
1.1.1.18 Develop Inventory Worksheet Inventory Worksheet IV.180
major application (MA), identify data sensitivities, and to ensure that the system has the
appropriate level of security.
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PROPOSED Federal Student Aid Work Breakdown Structure
WBS Element WBS Definition Work Product WPG Code
WBS #
All activities associated with creation and development of the Post-Implementation Review
Advance Package. The purpose of the Post-Implementation Review (PIR) Advance Package is Post-Implementation
Develop Post-Implementation Review
1.1.1.19 to facilitate the first step in the PIR Process as defined in the Office of Federal Student Aid‟s Review Advance IV.190
Advance Package
PIR process description. The first step in the PIR process is to assess mission needs and Package
determine project goals. This Advance Package provides an overview of the PIR process.
All activities associated with creation and development of the Communications Plan. This
document describes the communication objectives, the goals or program of work, the
Communications
1.1.1.20 Develop Communications Plan stakeholders, the communication tools and timetable, and the evaluation of the effectiveness of IV.200
Plan
the communication means and patterns selected. Communications include all written, spoken,
and electronic interaction with all stakeholders.
All activities associated with creation and development of the Glossary. The Glossary defines
1.1.1.21 Develop Glossary Glossary IV.210
important terms used by the project.
All activities associated with creation and development of the Transition Management Plan.
The Transition Management Plan includes all aspects of how the organization will shift from the
Transition
1.1.1.22 Develop Transition Management Plan legacy system to the new system. This plan covers the responsibilities associated with IV.220
Management Plan
maintenance and support to a new contractor from the development contractor. It addresses all
needs related to end-users.
All activities associated with developing the Change Request. This document describes the
1.1.1.23 Develop Change Request reason, scope and impacts of a request for a change in an existing or planned system (and Change Request IV.230
includes changes driven by the retirement of a phased-out system.)
All activities associated with producing the management plans for government resources.
1.1.1.24 Human Resources Plan
Roles and responsibilities must be defined.
All activities associated with creation of the project schedule and key performance metrics to be
1.1.1.25 Project Schedule, Scorecard
tracked through the program's life cycle.
All activities associated with creation and development of the Status Assessment. Weekly
1.1.1.26 Develop Status Assessment status reports listing the main activities performed on a project during the previous week, Status Assessment CL.010
activities planned for the next week, milestones met, issues and risks.
All activities associated with creation and development of the Government Monthly Scorecard.
Government Monthly
1.1.1.27 Develop Government Monthly Scorecard This document captures the project health factors including schedule, cost, performance and CL.020
Scorecard
enterprise change events.
All activities associated with creation and development of the Contractor Monthly Scorecard.
Contractor Monthly
1.1.1.28 Develop Contractor Monthly Scorecard This document captures the contractor's project health factors including schedule, cost, CL.030
Scorecard
performance and enterprise change events.
All activities associated with managing the termination of a decommissioned system or
Conduct Other Program Management
1.1.1.29 equipment. The activities include planning, documenting, coordinating, and inspecting
Activities
decommissioned systems or equipment.
1.1.1.30 Develop Lessons Learned Document All activities associated with developing the Lessons Learned Document.
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PROPOSED Federal Student Aid Work Breakdown Structure
WBS Element WBS Definition Work Product WPG Code
WBS #
All activities associated with creation and development of the Exhibit 300. This funding request
document describes the business case for an investment, financials, performance measures,
1.1.1.31 Develop Exhibit 300/Business Case Exhibit 300 IV.090
and Federal Enterprise Architecture (FEA) Service Reference Model (SRM) and Technical
Reference Model (TRM) mappings.
Conduct Tactical Market Research / All activities related to defining and scoping the status quo and three (3) technically viable
1.1.1.32.1
Identify Alternatives alternatives.
All activities associated with collecting and evaluating program risk factors. Creating risk
1.1.1.32.2 Analyze Project Risks
ranges for key cost/benefit elements and adjusting cost-benefit analysis (CBA) accordingly.
All activities associated with collecting and evaluating program benefits. Creating risk ranges
1.1.1.32.3 Analyze Benefits
for key cost/benefit elements and adjusting cost-benefit analysis (CBA) accordingly.
All activities associated with collecting and evaluating program risk factors. Creating risk
1.1.1.32.4 Analyze Project Schedule
ranges for key cost/benefit elements and adjusting cost-benefit analysis (CBA) accordingly.
All activities associated with collecting and evaluating program costs. Creating risk ranges for
1.1.1.32.5 Analyze Costs
key cost/benefit elements and adjusting cost-benefit analysis (CBA) accordingly.
Analyze Financial Information (EA, All activities associated with final modeling, creation of point estimates and time-phasing of
1.1.1.32.6 CBA, ROI, NPV, IRR, Payback Period, costs and benefits. Calculation of appropriate economic analysis metrics leading to a
etc.) recommendation.
1.1.1.32.7 Define Program Measures All activities associated with defining appropriate program measures.
1.1.1.32.8 Develop EA Addendum All activities associated with developing the EA Addendum.
Develop Work Breakdown Structure
1.1.1.32.9 All activities associated with developing the project WBS.
(WBS)
All activities associated with managing the termination of a decommissioned system or
Conduct Other Program Management
1.1.1.33 equipment. The activities include planning, documenting, coordinating, and inspecting
Activities
decommissioned systems or equipment.
1.1.1.34 Develop Lessons Learned Document All activities associated with developing the Lessons Learned Document.
1.2 Acquisition Management All activities associated with acquiring the identified solution.
1.2.1 Procurement/Contract Management All activities associated with awarding project-related contracts, grants, partnerships
Complete Procurement Authorization
1.2.1.1 All activities associated with generating purchase request to commit funds for initiative.
Request (PAR)
All activities associated with assembling procurement team to produce, manage and evaluate
1.2.1.2 Assemble Acquisition Team
the solicitation and award of a contract to deliver the desired capability.
All activities associated with developing the contract acquisition strategy and related
1.2.1.3 Acquisition Planning
documentation.
All activities associated with developing the Acquisition Plan. The Acquisition Plan documents
1.2.1.3.1 Develop Acquisition Plan/Schedule
the procurement strategy and the reasoning behind it.
All activities associated with developing the Source Selection Plan. The Source Selection Plan
defines the process of determining who shall be awarded the contract. The plan will include the
1.2.1.3.2 Develop Source Selection Plan
method of evaluation, rules for the evaluation process, structure of the evaluation team and the
evaluation factors.
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PROPOSED Federal Student Aid Work Breakdown Structure
WBS Element WBS Definition Work Product WPG Code
WBS #
All activities associated with producing the following project documentation:
Statement of Work (SOW) - The portion of a contract that describes the actual work, tasks, or
specifications to be performed by the contractor. . Most work statements are of this type.
Statement of Objectives (SOO) - A solicitation document where the Government describes the
top-level objectives which offerors are required to support. It is used in solicitations instead of a
Develop Work Statement Government written Statement of Work (SOW) to maximize the flexibility afforded offerors to
1.2.1.3.3
(SOW/SOO/PWS) propose innovative/cost effective approaches. The offeror should provide either a Performance
Work Statement or Statement of Work in response to a solicitation containing a SOO. (The
Government normally specifies the type of work statement.)
Performance Work Statement (PWS) – Defines a service requirement in terms of outputs and
the level of quality or standard to be the acceptable performance of those outputs. Used in
performance-based acquisitions and can be used alone or in conjunction with a SOW.
All activities associated with final approval of the purchase request, and the release of funds to
1.2.1.3.4 Commit Funds
execute the program.
1.2.1.3.5 Develop Solicitation All activities associated with producing the project Request for Proposal (RFP).
All activities associated with a full review of the solicitation package by the Director of the
Acquisitions Group, the Director of Contracts, the Director of Acquisition Policy and the
Contracts team leads.
Activities include:
1. Assess the clarity of the requirements as described in the work statement.
2. Review for proper terms and conditions.
a. Is the Government properly protected?
b. Is risk balanced between the Government and the contractor?
c. Are there omissions or unnecessary clauses or provisions?
1.2.1.3.6 CRB Review 3. Assess clarity of proposal instructions and their consistency with selection criteria.
4. Review for consistency between solicitation and acquisition plan and source selection plan.
5. Assess whether there are requirements or terms that add costs with little purpose.
6. Assess whether selection criteria will result in selection of the best value source in
expedient manner.
a. Do they assess what is meaningful?
b. Do they discriminate between vendors?
c. Do they result in longer proposal submission and evaluation times than necessary?
7. Cross feed lessons learned across staff.
8. Educate acquisition workforce.
All activities associated with the distribution of solicitation documents to potential offerors.
Depending on the Acquisition Strategy, the solicitation may be made available to all interested
1.2.1.3.7 Issue Solicitation
parties via Fed Biz Ops, to a few pre-qualified vendors, or to a selected three (3) to five (5) as is
the case with GSA schedule orders or to one if sole source.
1.2.1.4 Evaluate/Negotiate All activities associated with evaluating offeror proposals and negotiating with offerors.
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PROPOSED Federal Student Aid Work Breakdown Structure
WBS Element WBS Definition Work Product WPG Code
WBS #
All activities associated with evaluating the technical portion of vendor proposals. This includes
1.2.1.4.1 Technical Evaluation assembling the technical evaluation team, reading and evaluating each proposal, discussing
results internally then finalizing and documenting results.
All activities associated with evaluating the past performance component of vendor proposals.
This includes assembling the evaluation team (both technical and contract personnel),
1.2.1.4.2 Past Performance Evaluation
evaluating past vendor performance, relating to proposed initiative, discussing results internally
then finalizing and documenting results.
All activities associated with evaluating the pricing component of vendor proposals. This
includes assembling the evaluation team (both technical and contract personnel), reading and
1.2.1.4.3 Price Evaluation
evaluating each proposal, researching prices, performing cost estimates where needed,
discussing results internally then finalizing and documenting results.
All activities associated with identifying proposals that have a reasonable chance of being
1.2.1.4.4 Establish Competitive Range
selected for award of a contract.
All activities associated with conducting substantive discussions with offerors after establishing
1.2.1.4.5 Discussions with Vendors
the competitive range.
All activities associated with the soliciting final proposals and offers from vendors within the
1.2.1.4.6 Final Revised Proposals Due
competitive range.
All activities associated with identifying, analyzing, and documenting final recommendations for
1.2.1.4.7 Final Recommendations
vendor selection.
All activities associated with performing any other evaluation as determined by the source
1.2.1.4.8 Other Required Evaluation
selection plan.
All activities associated with selecting the winning vendor, based on documented evaluation
1.2.1.5 Select Vendor
criteria.
1.2.1.5.1 Develop Decision Memo All activities associated with documenting the award decision.
1.2.1.5.2 Award Contract All activities associated with awarding the contract to the winning vendor(s).
All activities associated with developing the debrief package for non-awardees. The losing
1.2.1.5.3 Develop Debrief Package offerors are entitled to a debrief from the government, clarifying points and explaining the key
decision rationale.
All activities associated with producing the documentation necessary to provide contract
1.2.2 Develop Contract Monitoring Strategy
governance.
All activities associated with relating business goals, business requirements and business
drivers to the capabilities provided by the initiative. How does the initiative fit into Federal
Student Aid business? The IBA defines the enterprise value streams, their relationships to all
1.2.2.1 Develop Initiative Business Architecture external entities and other enterprise value streams, and the events that trigger instantiation. It
is a definition of what the enterprise must produce to satisfy its customers, compete in a
market, deal with its suppliers, sustain operations and care for its employees. It is composed of
architectures, workflows and events.
All activities associated with developing the application architecture on the basis of business
requirements. This involves defining the interaction between application packages, databases,
and middleware systems in terms of functional coverage. This identifies any integration
1.2.2.2 Develop Initiative Application Architecture
problems, gaps in functional coverage, or necessity for various media. A migration plan is
drawn up for systems which are at the end of the software life cycle or which have inherent
technological risks.
All activities associated with placing the initiative in context with other technology investments.
1.2.2.3 Develop Initiative Technology Architecture
Common standards are defined. The initiative is categorized and assigned a classification.
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PROPOSED Federal Student Aid Work Breakdown Structure
WBS Element WBS Definition Work Product WPG Code
WBS #
All activities associated with data modeling and the analysis and design of the information in
1.2.2.4 Develop Initiative Information Architecture
the system, concentrating on entities and their interdependencies.
All activities associated with defining the organizational structure with regards to the initiative.
1.2.2.5 Develop Initiative Organization Architecture
How does this initiative affect the organization of Federal Student Aid?
Develop Initiative Communications All activities associated with coordinating investments in communications infrastructure by the
1.2.2.6
Implementation Plan various agencies, which include the Federal Student Aid as well as local agencies and entities.
All activities associated with identifying how the system will operate. Who are the users and
1.2.2.7 Develop Initiative Concept of Operations stakeholders, what are the inputs, what are the outputs, what does the initiative do and how
does it do it?
All activities associated with organizing the integration activities associated with the initiative,
1.2.2.8 Develop Integration Plan
including roles, responsibilities, activities and time frames.
Complete Critical Infrastructure Protection
1.2.2.9 All activities associated with completing the Critical Infrastructure Protection Survey
Survey
General Support System and Major All activities associated with identifying if program is a General Support System and
1.2.2.10
Applications Inventory Form categorizing and submitting to Federal Student Aid's Application inventory
1.2.2.11 Update Project Management Plan All activities associated with updating the Project Management Plan.
All activities associated with developing the Quality Assurance Surveillance Plan (QASP),
which is used to make sure that systematic quality assurance methods are used in
Develop Quality Assurance Surveillance administration of the contract. The QASP details how and when the Government will survey,
1.2.2.12
Plan observe, test, sample, evaluate, and document contractor performance according to the Work
Statement. The Government's QASP and the contractor's Quality Control Plan (QCP) work
together to ensure project performance standards are met.
Designate Contracting Officer's
1.2.2.13 All activities associated with designating the Contracting Officer's Representative (COR).
Representative (COR)
1.2.2.14 Complete Initiative Security Documents All activities associated with documenting how the government will govern security issues.
1.2.2.14.1 Complete SIP Survey All activities associated with documenting how the government will conduct the SIP Survey.
All activities associated with documenting how the government will protect sensitive and
1.2.2.14.2 Complete Privacy Impact Assessment personal information. How will contractors be monitored? How will information be handled and
managed? Will access to information be restricted?
1.2.3 Review and Approve Contractor WBS All activities associated with approving the contractor WBS submitted by the awardee.
1.2.4 Review and Approve Contractor Schedule All activities associated with approving the contractor schedule submitted by the awardee.
All activities associated with integrating the contractor schedule submitted by the awardee and
1.2.5 Integrate Gov and Contractor Schedules
that submitted by the government.
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WBS Element WBS Definition Work Product WPG Code
WBS #
All activities associated with defining functional requirements that address both the business
2.0 Definition Stage and technical solutions. The effort will produce a high-level functional design and a detailed
solution design that will guide work in the Construction and Validation Stage.
Detailed Functional, Technical, Security, and Solution All activities associated with developing detailed functional, technical, and security
2.1
Requirements requirements.
All activities associated with describing the functional characteristics based on stakeholders‟
2.1.1 Develop Detailed Functional Requirements needs. This includes using functional flow diagramming as a representative structured analysis
process, and translating the needs into a sequenced and traceable functional architecture.
All activities associated with defining design solutions to identify systems that will satisfy the
requirements baseline. Synthesis translates the requirements, as set in context by the
2.1.2 Develop Detailed Technical Requirements
Functional Architecture, into the design architecture, consisting of the Physical Architecture with
its associated technical requirements.
All activities associated with developing information and physical security policies and
2.1.3 Develop Detailed Security Requirements
procedures relating to the system.
All activities associated with developing information and physical security policies and
2.1.4 Develop Detailed Solution Requirements
procedures relating to the system.
All activities associated with designing detailed functional and technical components of the
2.2 Functional & Technical Design
system.
2.2.1 Develop high level and detailed functional design All activities associated with designing functional aspects of the system.
2.2.2 Develop high level and detailed technical design All activities associated with designing technical aspects of the system.
All activities associated with producing, delivering, and reviewing Federal Student Aid
programmatic documentation and contractor documentation deliverables. It includes managing,
coordinating, editing, scheduling, auditing, and assembling documents and review packages
2.3 Documentation
necessary to the functioning of the program. It also includes acquiring, writing, assembling,
reproducing, packaging, and shipping the data. It includes the activities involved in converting
data from contractor format into government format, and reproducing and shipping the data.
2.3.1 Develop/Update Plans All activities associated with developing or updating documentation during the Definition Stage.
All activities associated with developing the Requirements Change Management Plan. This
Requirements
Develop Requirements Change document describes the collaborative Federal Student Aid and contractor‟s process for
2.3.1.1 Change Management DF.010
Management Plan developing and managing changes to requirements, requirements types, requirements
Plan
attributes, and traceability guidelines.
All activities associated with developing the Contractor Project Management Plan. This
document describes how the contract engagement (the project) will be managed. It includes the
Develop Contractor Project Management Contractor Project
2.3.1.2 project charter, the project management approach, scope, work breakdown structure (WBS), DF.020
Plan Management Plan
responsibility assignments, the system or software development plan, the high-level risk
assessments and plan, communications plan, and the performance measurement plan.
All activities associated with developing the Contractor Requirements Management Plan. This
document describes the collaborative Federal Student Aid and contractor‟s process for Contractor
Develop Contractor Requirements
2.3.1.3 developing and managing requirements, roles and responsibilities of those participating in the Requirements DF.030
Management Plan
process, requirements artifacts, requirements types, requirements attributes, and traceability Management Plan
guidelines.
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All activities associated with developing the Contractor Performance Measurement Plan. This Contractor
Develop Contractor Performance
2.3.1.4 document describes the measurement goals, the associated metrics, and the primitive metrics Performance DF.040
Measurement Plan
to be collected in the project to monitor its progress. Measurement Plan
All activities associated with developing the Contractor Risk Mangement Plan. This document
details how to manage the risks associated with a project. It details the risk management tasks Contractor Risk
2.3.1.5 Develop Contractor Risk Mangement Plan DF.050
that will be carried out, assigned responsibilities, and any additional resources required for the Management Plan
risk management activity.
All activities associated with developing the Contractor Risk List. This document lists the
known and open risks to the project, sorted in decreasing order of importance and associated
2.3.1.6 Develop Contractor Risk List Contractor Risk List DF.060
with specific mitigation or contingency actions. Government Risk List information is not shared
completely.
All activities associated with developing the Contractor Quality Assurance Plan. This document
provides a clear view of how product, artifact, and process quality are to be assured. It contains Contractor Quality
2.3.1.7 Develop Contractor Quality Assurance Plan DF.070
review and audit plans, and references a number of other artifacts. It is maintained throughout Assurance Plan
the project.
All activities associated with developing the Architecture Plan Requirements. The technical
architecture plan should provide detailed insights into the architecture definition and application
design phases of a contractor‟s development lifecycle method. The technical architecture plan
2.3.1.8 Develop Architecture Plan Requirements should demonstrate that the contractor will develop architecture and design artifacts that Architecture Plan DF.075
capture the by detail necessary to provide Federal Student Aid with substantive information
regarding the proposed solution, allowing Federal Student Aid to evaluate quality and
adherence to the architecture models and other provided technical guidance and constraints.
All activities associated with developing the System Use Case Survey. This document
describes the System Use Case Model. It includes System Use Case Diagram(s), list of System System Use Case
2.3.1.9 Develop System Use Case Survey DF.080
Use Cases, with brief descriptions for each and an Actor(s)‟ Catalog that describes every actor Survey
in the System Use Case Model.
All activities associated with developing the System Use Case Specification. This document
describes, in detail, the interaction between an actor and the system. This interaction lists the System Use Case
2.3.1.10 Develop System Use Case Specification DF.090
flow of events or sequence of actions a system performs that yields an observable result of Specification
value to an actor.
All activities associated with developing the System Supplementary Specification. The System
System
Develop System Supplementary Supplementary Specification document captures design constraints and infrastructure,
2.3.1.11 Supplementary DF.100
Specification availability, reporting, security, quality, legal or regulatory requirements and non- functional
Specification
requirements.
All activities associated with creation and development of the Requirements Specification. This
Requirements
2.3.1.12 Update Requirements Specification document captures functional requirements in the form of declarative statements when use IV.060
Specification
cases are not used or projects are transitioning to use cases.
This document describes the objectives and scope of data management and outlines the
Data Management
2.3.1.13 Develop Data Management Plan primary activities for the project's data management processes, and how these processes are DF.110
Plan
executed.
All activities associated with developing the Data Migration Plan. This document explains what
data migration is, what steps are involved, and what common problems and risks one might
2.3.1.14 Develop Data Migration Plan Data Migration Plan DF.120
encounter on the data migration segment of the project. This document outlines a practical
roadmap to assist with the management of the data migration segment of the project.
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WBS #
All activities associated with creation and development of the Glossary. The Glossary defines
2.3.1.15 Update Glossary Glossary IV.210
important terms used by the project.
All activities associated with developing the Information Technology Contingency Plan. This
Information
Develop Information Technology plan documents which critical business functions need to be resumed and in what order, what
2.3.1.16 Technology DF.130
Contingency Plan technical components are affected in the case of a disaster, and the key individuals who should
Contingency Plan
be familiar with their duties under the plan.
All activities associated with developing the Software Architecture Document. This document
provides a comprehensive architectural overview of the system, using a number of different
Software Architecture
2.3.1.17 Develop Software Architecture Document architectural views (to include use case diagrams) to depict different aspects of the system. It is DF.140
Document
intended to capture and convey the significant architectural decisions that have been made on
the system.
All activities associated with developing the Master Test Plan. This document provides a
central artifact to govern the planning and control of the test effort. It defines the general
2.3.1.18 Develop Master Test Plan approach that will be employed to test the software and to evaluate the results of that testing, Master Test Plan DF.150
and is the top-level plan that will be used by managers to govern and direct the detailed testing
work.
All activities associated with developing the IV&V Report. This document records the result of
2.3.1.19 Develop IV&V Report the IV&V performed during the Definition stage of the project. The Quality Assurance program IV&V Report DF.160
at Federal Student Aid tailors the IV&V process based on the needs of the project.
All activities associated with developing the Implementation Plan. This document describes the
planned procedures for releasing the new system or system module to production. It lists:
2.3.1.20 Develop Implementation Plan deployment goals; critical success factors; deployment tasks; resources, and tools; task and Implementation Plan DF.170
resource dependencies; task responsibilities and timelines for completion; and significant risks
and contingency plans.
All activities associated with developing the System Security Plan. Document that describes
general system information such as its Federal Information Processing Standards (FIPS) 199
2.3.1.21 Develop System Security Plan categorization, type of data processed, points of contact, system environment, applicable System Security Plan DF.180
Federal laws and guidelines, and sensitivity of information processed by the system. Includes
the Management, Operational, and Technical controls required for the system.
All activities associated with developing the Configuration Management Plan. The purpose of
the Configuration Management (CM) Plan is to provide an overview of the organization,
Configuration
2.3.1.22 Develop Configuration Management Plan activities, overall tasks, and objectives of CM for an initiative. It addresses: baseline work DF.190
Management Plan
products, describes the mechanism to track and control changes/change requests, and the
mechanism to establish and maintain baseline integrity.
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All activities associated with developing the Integrated Baseline Review Report. TThe
Integrated Baseline Review (IBR) Report is a briefing package that documents the findings of
the Integrated Baseline Review. Conducting an IBR is part of Earned Value Management. This
process is an opportunity to ensure that the scope of work identified in the Statement of
Objectives has been incorporated into the contractor‟s plan to execute the contract or task
The briefing package contains several documents, which together form the Performance
Measurement Baseline. These documents include: Integrated Baseline
2.3.1.23 Develop Integrated Baseline Review Report DF.200
· Work Breakdown Structure (WBS) Review Report
· WBS Dictionary
· Earned Value Management (EVM) System Description
· Organizational Breakdown Structure (OBS)
· Control Account Plans (CAP): Basis of Estimates (BOE), Assumptions, and Risks
· Responsibility Assignment Matrix (RAM)
The contractor needs to deliver a Performance Measurement Baseline as the end result of an
Integrated Baseline Review.
All activities associated with creation and development of the Communications Plan. This
document describes the communication objectives, the goals or program of work, the
Communications
2.3.1.24 Update Communicatons Plan stakeholders, the communication tools and timetable, and the evaluation of the effectiveness of IV.200
Plan
the communication means and patterns selected. Communications include all written, spoken,
and electronic interaction with all stakeholders.
All activities associated with creation and development of the Transition Management Plan.
The Transition Management Plan includes all aspects of how the organization will shift from the
Transition
2.3.1.25 Update Transition Management Plan legacy system to the new system. This plan covers the responsibilities associated with IV.220
Management Plan
maintenance and support to a new contractor from the development contractor. It addresses all
needs related to end-users.
All activities associated with developing the Change Request. This document describes the
2.3.1.26 Update Change Request reason, scope and impacts of a request for a change in an existing or planned system (and Change Request IV.230
includes changes driven by the retirement of a phased-out system.)
All activities associated with updating the Exhibit 300/Business Case. This funding request
document describes the business case for an investment, financials, performance measures,
2.3.1.27 Update Business Case
and Federal Enterprise Architecture (FEA) Service Reference Model (SRM) and Technical
Reference Model (TRM) mappings.
All activities associated with creation and development of the Status Assessment. Weekly
2.3.1.28 Status Assessment status reports listing the main activities performed on a project during the previous week, Status Assessment CL.010
activities planned for the next week, milestones met, issues and risks.
All activities associated with creation and development of the Government Monthly Scorecard.
Government Monthly
2.3.1.29 Government Monthly Scorecard This document captures the project health factors including schedule, cost, performance and CL.020
Scorecard
enterprise change events.
All activities associated with creation and development of the Contractor Monthly Scorecard.
Contractor Monthly
2.3.1.30 Contractor Monthly Scorecard This document captures the contractor's project health factors including schedule, cost, CL.030
Scorecard
performance and enterprise change events.
All activities associated with managing the termination of a decommissioned system or
Conduct Other Program Management
2.3.1.31 equipment. The activities include planning, documenting, coordinating, and inspecting
Activities
decommissioned systems or equipment.
2.3.1.32 Develop Lessons Learned Document All activities associated with developing the Lessons Learned Document.
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All activities associated with building, testing, and validating the solution. Transforming
3.0 Construction and Validation Stage specifications developed in the Definition Stage into an executable solution and validating
solution functionality to ensure it meets or exceeds business and technical requirements.
All activities associated with business and administrative planning, organizing, directing,
3.1 Program Management coordinating, controlling, and approval actions designed to accomplish overall program
objectives.
All activities associated with developing the strategy for implementing and executing the overall
program.
All activities associated with planning, authorizing, and managing all actions and activities that
Program Planning, Authorization, Management
3.1.1 must be accomplished for successful program construction and validation, which includes
and Control
preparation of the acquisition strategy and program planning documents, and the project-
specific input to agency-level planning documents, such as the Department of Ed Acquisition
Plan. It also This includes all activities required to ensure that all cost, schedule, performance,
and benefit objectives are met.
All activities associated with awarding, issuing, modifying, monitoring, and managing project-
related contracts, grants, partnerships, Cooperative Research and Development Agreements,
3.1.2 Contract and Grant Management
Interagency Agreements, Foreign Partnerships, Memoranda of Understanding, and Memoranda
of Agreements.
All activities associated with updating, as needed, the Government Project Mangement Plan.
This document describes how Federal Student Aid addresses planning and scoping;
governance; organizational change management; stakeholder management; requirements
3.1.3 Update Governement Project Management Plan
management; communications management; risk management; issues management; resource
management; quality management; performance management; status reporting; evaluation;
and, closure for the project.
All activities associated with developing the Program Management Documentation for the
3.1.4 Program Management Documentation
Construction and Validation Stage.
All activities associated with developing the Contractor Project Management Plan. This
document describes how the contract engagement (the project) will be managed. It includes the
Develop Contractor Project Management Contractor Project
3.1.4.1 project charter, the project management approach, scope, work breakdown structure (WBS), DF.020
Plan Management Plan
responsibility assignments, the system or software development plan, the high-level risk
assessments and plan, communications plan, and the performance measurement plan.
All activities associated with developing the Implementation Plan. This document describes the
planned procedures for releasing the new system or system module to production. It lists:
3.1.4.2 Develop Implementation Plan deployment goals; critical success factors; deployment tasks; resources, and tools; task and Implementation Plan DF.170
resource dependencies; task responsibilities and timelines for completion; and significant risks
and contingency plans.
All activities associated with creation and development of the Communications Plan. This
document describes the communication objectives, the goals or program of work, the
Communications
3.1.4.3 Develop Communications Plan stakeholders, the communication tools and timetable, and the evaluation of the effectiveness of IV.200
Plan
the communication means and patterns selected. Communications include all written, spoken,
and electronic interaction with all stakeholders.
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All activities associated with developing the Plan of Action & Milestones Report (POA&M). This Plan of Action &
Develop Plan of Action & Milestones Report
3.1.4.4 report addresses and tracks all weaknesses identified by audits, assessments, reviews and Milestones Report CV.020
(POA&M)
evaluations. (POA&M)
All activities associated with developing the Maintenance and Operations Plan. This plan
documents all ongoing activities necessary to operate and maintain the system in good
functioning condition. This plan includes a description of the resources required and their Maintenance and
3.1.4.5 Develop Maintenance and Operations Plan CV.140
responsibilities, operational procedures for system startup and restart, backup and recovery, Operations Plan
system archiving, and job scheduling. In addition, this plan addresses any training required by
the user community in order to use the system.
All activities associated with developing the Production Readiness Review Report. The report
Production
Develop Production Readiness Review records the result of the performance readiness review that is performed during the „validation‟
3.1.4.6 Readiness Review CV.150
Report component of the Construction and Validation stage. It is the final Risk Assessment briefing
Report
and checklist document before the system goes live.
All activities associated with developing the Integrated Baseline Review Report. TThe
Integrated Baseline Review (IBR) Report is a briefing package that documents the findings of
the Integrated Baseline Review. Conducting an IBR is part of Earned Value Management. This
process is an opportunity to ensure that the scope of work identified in the Statement of
Objectives has been incorporated into the contractor‟s plan to execute the contract or task
The briefing package contains several documents, which together form the Performance
Measurement Baseline. These documents include: Integrated Baseline
3.1.4.7 Develop Integrated Baseline Review Report DF.200
· Work Breakdown Structure (WBS) Review Report
· WBS Dictionary
· Earned Value Management (EVM) System Description
· Organizational Breakdown Structure (OBS)
· Control Account Plans (CAP): Basis of Estimates (BOE), Assumptions, and Risks
· Responsibility Assignment Matrix (RAM)
The contractor needs to deliver a Performance Measurement Baseline as the end result of an
Integrated Baseline Review.
All activities associated with developing the Change Request. This document describes the
3.1.4.8 Develop Change Request reason, scope and impacts of a request for a change in an existing or planned system (and Change Request IV.230
includes changes driven by the retirement of a phased-out system.)
All activities associated with creation and development of the Transition Management Plan.
The Transition Management Plan includes all aspects of how the organization will shift from the
Transition
3.1.4.9 Develop Transition Management Plan legacy system to the new system. This plan covers the responsibilities associated with IV.220
Management Plan
maintenance and support to a new contractor from the development contractor. It addresses all
needs related to end-users.
All activities associated with updating the Exhibit 300/Business Case. This funding request
document describes the business case for an investment, financials, performance measures,
3.1.4.10 Update Business Case
and Federal Enterprise Architecture (FEA) Service Reference Model (SRM) and Technical
Reference Model (TRM) mappings.
All activities associated with creation and development of the Status Assessment. Weekly
3.1.4.11 Develop Status Assessment status reports listing the main activities performed on a project during the previous week, Status Assessment CL.010
activities planned for the next week, milestones met, issues and risks.
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All activities associated with creation and development of the Government Monthly Scorecard.
Government Monthly
3.1.4.12 Develop Government Monthly Scorecard This document captures the project health factors including schedule, cost, performance and CL.020
Scorecard
enterprise change events.
All activities associated with creation and development of the Contractor Monthly Scorecard.
Contractor Monthly
3.1.4.13 Develop Contractor Monthly Report This document captures the contractor's project health factors including schedule, cost, CL.030
Report
performance and enterprise change events.
All activities associated with managing the termination of a decommissioned system or
Conduct Other Program Management
3.1.4.14 equipment. The activities include planning, documenting, coordinating, and inspecting
Activities
decommissioned systems or equipment.
3.1.4.15 Develop Lessons Learned Document All activities associated with developing the Lessons Learned Document.
HW/SW Design, Development, Procurement, and All activities associated with designing, developing, or procuring hardware and software
3.2 configuration items, developing prototypes at the development facility, and the resulting
Production
integration, testing, assembly, checkout, and production.
All activities associated with detailed design, fabrication, assembly, and checkout of all
Hardware Configuration Items (HWCIs) of the initial unit(s) including all necessary security
3.2.1 Conduct Hardware Design and Development
considerations. A HWCI is an aggregation of hardware that is designated for configuration
management and treated as a single entity in the configuration management process.
All activities associated with the detailed design, prototyping, development, and unit-level
checkout of all Computer Software Configuration Items (CSCIs) including all necessary security
3.2.2 Conduct Software Design and Development
considerations. A CSCI is an aggregation of software, or any of its discrete portions that
satisfies an end use function and has been designated for configuration management
All activities associated with development site integration, assembly, and checkout of hardware,
software, system security, and telecommunications components. This includes interface
Conduct HW/SW Integration, Assembly, Test and
3.2.3 materials and parts required for the in-plant integration and assembly into the system within
Checkout
suppliers‟ facilities, and all materials and parts or other interfacing equipment furnished by the
integrating agency or contractor.
Engineering activities involved in taking the development system to production. This includes
3.2.4 Perform Production Engineering
developing and maintaining production process documentation.
All procurement associated with the project including electronic equipment and project material
not included in other engineering and construction contracts (e.g., Commercial Off-the-Shelf
(OTS) or Non-Developmental Items [NDI]). This includes procurement of hardware and
software for technology refreshment.
Procure Commercial Off-the-Shelf (COTS) and
3.2.5 All activities associated with full-scale production necessary to fulfill quantity requirements for
Non-Developmental Items (NDI) Items
solution implementation. This includes all activities related to contractor-conducted testing
performed on each end item before it leaves the factory to verify that the end item conforms to
applicable specifications, and is free from manufacturing defects. It also includes any non-
recurring production start-up costs associated with the production of the solution (e.g., facility
expansion or construction, retooling or production equipment acquisition or modification, etc.).
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All technical and management activities associated with a specific solution that concentrates on
the definition, design, and application of the whole system throughout the program life cycle.
These activities include planning, directing, and controlling a totally integrated engineering
effort of a solution.
3.3 Systems Engineering
Systems engineering consists of such functional disciplines as requirements definition and
allocation; analysis, design, and integration; value engineering; supportability, maintainability,
and reliability engineering; quality assurance; interface management; configuration
management; human factors; security; safety engineering; and specialty engineering.
All activities associated with planning, managing, supporting, executing, and maintaining
system engineering processes and work, which includes the following:
· Preparing the Systems Engineering Management Plan (SEMP), specification tree, the
program risk analysis, the decision control process, system planning, technical performance
3.3.1 Perform System Engineering Management measurement, technical reviews, subcontractor and vendor reviews, work authorization, and
technical documentation control.
· Measuring and improving the effectiveness and efficiency of system engineering processes.
· Integrating technical planning to provide program management with specific guidance and
direction on how to execute a requirement-based and structurally managed program.
All activities associated with transforming the performance requirements of a final
Requirements Document into specifications and a preferred solution configuration. This system
engineering effort, which is applicable to each component of the solution throughout the
program life cycle, includes developing and maintaining design criteria, and preparing and
maintaining system-level data flows, block diagrams, change proposals, and documentation
trees. It includes the following activities:
· Requirements management activities to identify and manage the requirements that describe
the desired characteristics of the system. The Requirements Management process defines,
collects, documents, and manages all requirements, including the complete requirements set
3.3.2 Perform System Requirements and Definition
consisting of the MNS, the iRD and final Requirements Document (fRD), and the system and
procurement specifications.
· Risk management activities to identify and analyze the uncertainties of achieving program
objectives and develop plans to reduce the likelihood and consequences of those uncertainties.
Risk management is applied throughout the acquisition management life cycle to: 1) identify
and assess risk areas; 2) develop and execute risk mitigation or elimination strategies; 3) track
and evaluate mitigation efforts; and 4) continue mitigation activity until risk is eliminated or its
consequences reduced to acceptable levels.
· Life cycle engineering to identify and manage requirements for system life cycle attributes
including real estate management, deployment and transition, integrated logistics support,
All activities associated with the overall analysis, design, test, and integration of the solution,
(e.g., hardware system, software, facility, and telecommunications ). This includes design,
integrity, test and analysis, intra- and inter-system compatibility assurance (interface
3.3.3 Perform Analysis, Design, and Integration identification, analysis, and design), and the integration and balancing of reliability,
maintainability, producibility, safety, and survivability. Design includes allocating functions to
appropriate elements (e.g., hardware, software, telecommunications, user functions, services,
facilities, etc.), and presenting prepared design information at identified design reviews.
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All activities associated with analyzing current designs verses alternative designs in order to
quantify the value added and cost reduction of alternative architectures. It also includes trade
3.3.4 Perform Value Engineering studies to analyze a series of design alternatives and recommend the most balanced (cost,
reliability, testability, supportability, survivability, compatibility, and producibility) technical
solutions among a set of proposed viable solutions.
All engineering activities and analyses undertaken during solution development as part of the
engineering and design effort, to assist in complying with supportability and other logistics
support objectives.
All activities associated with supportability analyses to identify how to most cost effectively
support the system over its entire life cycle.
Execute Supportability, Maintainability, and
3.3.5
Reliability Engineering Activities
All maintenance planning activities associated with measuring the ability of an item or solution
to be retained at or restored to a specific condition of readiness.
All activities associated with reliability engineering, defined as the engineering process required
to examine the probability of a solution performing its mission adequately over the intended
period of time and under expected operation conditions.
All activities associated with planning, establishing procedures, administering examinations and
tests required during procurement, production, receipt, storage, and issue that are necessary to
develop the solution in accordance with identified standards and specifications. It includes:
· Integrity of analyses activities to validate those analyses that provide the required level of
fidelity and accuracy in a timely manner. An Analysis Management Plan that outlines the
details of the various analysis methods and tools is either generated or incorporated into the
Integrated Program Plan (IPP).
3.3.6 Execute Quality Assurance Program
· Validation and verification activities to determine that the system and process requirements
are correct and have been met and that the system is ready for use in the operational
environment for which it is intended (i.e., that the system requirements are unambiguous,
correct, complete, consistent, operationally and technically feasible, and verifiable). There are
two categories of verification: test and assessment. Test is the disciplined and controlled
subjection of the system requirements to conditions that replicate operations in a real or
simulated action. Assessment includes analysis, demonstration, inspection, and verification by
similarity, validation of records, simulation, and review of design documentation.
All activities associated with establishing and maintaining consistency of a product‟s
performance, functional, and physical attributes with its requirements, design, and operational
information throughout its life. This includes the establishment, monitoring, and administration
3.3.7 Perform Configuration Management of change control procedures, including collecting, processing, distributing, and tracking
modification request forms; establishment and administration of change control boards, and
formal audits to compare product to documentation. It also includes configuration management
of hardware, software, facilities, data, interfaces, tools, and documentation.
All activities associated with integrating (as a comprehensive technical and engineering effort)
human capabilities and limitations with equipment (hardware and software), systems,
3.3.8 Conduct Human Factors Activities
procedures, jobs, facilities, environments, staffing, training, personnel, and organizational
management, for safe, comfortable, and effective human-system performance.
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All engineering activities and tasks associated with security policy, requirements, and issues
(e.g., information security, physical security, and personnel security).
Information security evaluates the vulnerability of the system to unauthorized access and use,
or susceptibility to sabotage, and assesses the ability of the system to survive a security threat
in the expected operational environment. The Federal Student Aid is also obligated to protect
proprietary information to which it has access.
3.3.9 Perform Security Assessments
Physical security applies to Federal Student Aid operations and activities, and to supporting
infrastructure such as communications, sensors, and information processing. In addition,
physical security applies to the staffed facilities, which the Federal Student Aid leases, owns,
and operates.
Personnel security applies to all Federal Student Aid positions and Federal Student Aid
contractor positions (inclusive of persons employed as or by contractors, subcontractors, or
consultants).
All activities associated with developing the Develop Security Risk Assessment and Mitigation
Plan. The document provides a security assessment of the security controls of the Federal
Security Risk
Develop Security Risk Assessment and Student Aid system and determines the extent to which the controls are implemented correctly -
3.3.9.1 Assessment and CV.030
Mitigation Plan operating as intended and producing the desired outcome with respect to meeting the system
Mitigation Plan
security requirements and a plan to mitigate findings. The security assessment also includes a
list of any recommended corrective actions.
All activities associated with developing the Develop Security Certification and Accreditation
Memos. The document describes the C&A results for the system. Certification is a
comprehensive assessment of the management, operational, and technical security controls in
a general support system (GSS) or major application (MA) to determine the extent to which the
controls are implemented correctly, operating as intended, and producing the desired outcome
with respect to meeting the security requirements for the system. Certification directly supports
Security Certification
Develop Security Certification and accreditation by providing authorizing officials with important information necessary to make
3.3.9.2 and Accreditation CV.040
Accreditation Memos credible, risk-based decisions on whether to place GSSs/MAs into operation or continue their
Memos
current operation. Accreditation is the authorization and approval granted to a GSS/MA to
process in an operational environment.
The decision is made on the basis of a certification by designated technical personnel, normally
the Designated Accreditation Authority (DAA), that the system meets pre-specified
management, operational, and technical requirements for achieving adequate security.
All activities associated with planning, conducting, and documenting, throughout the acquisition
management life cycle, to identify, classify, analyze, and assess hazards. It also includes
Perform System Safety Engineering
3.3.10 measures to mitigate hazards or reduce risk to an acceptable level, verification that mitigation
Management
measures are incorporated into product design and implementation, and assessment of
residual risk.
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All activities associated with specialty engineering in order to analyze system requirements,
functions, solutions, and/or interfaces using specialized skills and tools. These activities assist
in the derivation of requirements, synthesis of solutions, selection of alternatives, and validation
and verification of requirements.
Electromagnetic Environmental Effects (E3) analyzes the system for susceptibility and/or
vulnerability to electromagnetic fields or capability to generate such fields that might interfere
Perform Other System Engineering
3.3.11 with other systems. It identifies sources of interference, and the means for correction within the
Specialties
levels prescribed by law, program requirements, spectrum management, or recognized
standards. E3 is composed of Electromagnetic Interference (EMI) and Electromagnetic
Compatibility (EMC).
Hazardous Materials Management/Environmental Engineering determines environmental
impacts at deployment sites and during operations, including both environmental impacts on
the system and system impacts on the environment during all phases of the product life.
All activities associated with producing, delivering, and reviewing Federal Student Aid
programmatic technical documents and contractor technical documentation deliverables. It
includes managing, coordinating, editing, scheduling, auditing, and assembling documents and
3.4 Technical Documentation review packages necessary to the functioning of the program. It also includes acquiring, writing,
assembling, reproducing, packaging, and shipping the data. It includes the activities involved in
converting data from contractor format into government format, and reproducing and shipping
the data.
All activities associated with the development and updating of Technical Documentation for the
3.4.1 Technical Documentation
Construction and Validation Stage.
All activities associated with developing the Solution User Manual. The document describes in
3.4.1.1 Develop Solution User Manual detail the user/system interaction facilities offered by the system, which allow the users to Solution User Manual CV.010
leverage the system functionality in support of their business processes.
All activities associated with developing the Data Migration Plan. This document explains what
data migration is, what steps are involved, and what common problems and risks one might
3.4.1.2 Develop Data Migration Plan Data Migration Plan DF.120
encounter on the data migration segment of the project. This document outlines a practical
roadmap to assist with the management of the data migration segment of the project.
All activities associated with developing the Information Technology Contingency Plan. This
Information
Develop Information Technology plan documents which critical business functions need to be resumed and in what order, what
3.4.1.3 Technology DF.130
Contingency Plan technical components are affected in the case of a disaster, and the key individuals who should
Contingency Plan
be familiar with their duties under the plan.
All activities associated with developing the Master Test Plan. This document provides a
central artifact to govern the planning and control of the test effort. It defines the general
3.4.1.4 Develop Master Test Plan approach that will be employed to test the software and to evaluate the results of that testing, Master Test Plan DF.150
and is the top-level plan that will be used by managers to govern and direct the detailed testing
work.
All activities associated with developing the Unit Test Plan. This plan describes the overall
approach for unit testing. This plan will detail what will be tested, the modules that will be
3.4.1.5 Develop Unit Test Plan Unit Test Plan CV.050
tested, general functionality of what will be tested, test cases and give details of the test
environment. This plan must be included in the Master Test Plan or in another document.
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All activities associated with developing the Integration Test Plan. This plan describes the
overall approach for integration testing. This plan will detail the approach to perform
Component Interface Testing and/or Subsystem Testing. It describes plans for testing software
3.4.1.6 Develop Integration Test Plan Integration Test Plan CV.060
systems; organizational structure with roles and responsibilities; types of testing; test
environment to be used for the testing; identifies at a high level tests to be performed; and,
provides schedules for test activities.
All activities associated with developing the System Test Plan. This plan describes the overall
approach for system testing. This plan will cover functional, performance, regression, security,
508 and intersystem testing. It describes plans for testing software systems; organizational
3.4.1.7 Develop System Test Plan System Test Plan CV.070
structure with roles and responsibilities; types of testing; test environment to be used for the
testing; identifies at a high level tests to be performed, and provides schedules for test
activities.
All activities associated with developing the User Acceptance Test Plan. This plan describes
the overall approach for user acceptance testing. It describes plans for testing software
User Acceptance
3.4.1.8 Develop User Acceptance Test Plan systems; organizational structure with roles and responsibilities; test environment to be used for CV.080
Test Plan
the testing; identifies at a high level tests to be performed, and provides schedules for test
activities.
All activities associated with developing the User Acceptance Test Support Plan. This plan
Develop User Acceptance Test Support User Acceptance
3.4.1.9 describes the overall approach for the contractor supporting Federal Student Aid during the CV.090
Plan Test Support Plan
user acceptance test phase.
All activities associated with developing the Test Suites and Test Scripts. Test suites (cases,
scenarios, procedures and scripts) must be created for each phase of testing. It will be the
contractor‟s responsibility to also create test suites for User Acceptance Testing unless
otherwise stated in the contract.
Test Suite: One or more test scenarios for a system under test, where the post condition of one
test is often used as the precondition for the next one. Multiple Test Suites can be grouped to
form end-to-end Business Scenarios to represent the core functional transactions of the
system. The same Test Suite may be used for one or more E2E Business Scenarios.
Test Scenarios: A grouping of test cases based on some element of commonality within the Test Suites and Test
3.4.1.10 Develop Test Suites and Test Scripts CV.100
system, such as user interfaces, system interfaces, and reporting. Complex applications will Scripts
require multiple test scenarios.
Test Case/ Test Procedure: A document specifying a sequence of actions for the execution of
a test case. Each row or step specifies an action, a required precondition, any unique input
values required for the step, the expected result, space in the document to record the actual
results and a pass/fail score. A Data Sheet containing preconditions, a set of input values,
expected results and post execution condition accompanies each test case. A Test Case may
be used in one or more Test Suites.
Test Script: A document specifying a sequence of actions for the execution of test to be
All activities associated with developing the Test Data. The document will detail the data
required to perform test efforts. All sources of data will be listed including production data,
3.4.1.11 Develop Test Data Test Data CV.110
generated data, random data for stress or load testing, data generated from data conversion,
etc.
All activities associated with developing the Test Readiness Review Checklist. A list that will
help to ensure that the subsystem or system under review is ready to proceed into formal test.
Test Readiness
3.4.1.12 Develop Test Readiness Review Checklist The TRR assesses test objectives, test methods, and procedures, scope of tests, and safety CV.120
Review Checklist
and confirms that required test resources have been properly identified and coordinated to
support planned tests.
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All activities associated with developing the Test Metrics. Metrics from each Test Phase, Unit,
3.4.1.13 Develop Test Metrics (upon request) Integration, System and User Acceptance Testing will be created and presented Test Metrics CV.130
to Federal Student Aid.
All activities associated with developing the IV&V Report. This document records the result of
3.4.1.14 Develop IV&V Report the IV&V performed during the Definition stage of the project. The Quality Assurance program IV&V Report DF.160
at Federal Student Aid tailors the IV&V process based on the needs of the project.
All activities associated with developing the System Test Summary Report. This report gives a
summarization of the system test phase of the project. The report includes support materials on
System Test
3.4.1.15 Develop System Test Summary Report software version, deviations from those areas that were agreed to in the System Test Plan, CV.160
Summary Report
gives an overall assessment of the product that was tested and gives an overall status of the
incidents found during the system test.
All activities associated with developing the User Acceptance Test Summary Report. This
report gives a summarization of the user acceptance test phase of the project. The report User Acceptance
Develop User Acceptance Test Summary
3.4.1.16 includes support materials on software version, deviations from those areas that were agreed to Test Summary CV.170
Report
in the User Acceptance Test Plan, gives an overall assessment of the product that was tested Report
and gives an overall status of the incidents found during the user acceptance test.
All activities associated with developing the Defect Report/Test Status Report. This report
Defect Report/Test
3.4.1.17 Develop Defect Report/Test Status Report gives information related to the disposition of the test phase. Details included would be data CV.180
Status Report
from the defect management phase of testing.
All activities associated with developing the Defect Impact Analysis Report. This statement will
Defect Impact
3.4.1.18 Develop Defect Impact Analysis Report give impact information on defects and detail what needs to be corrected and how long the CV.190
Analysis Report
development team will take to correct the defect.
3.5 System Test and Acceptance All activities associated with testing the system, in accordance with the testing documentation.
All activities associated with contractor conducted testing (e.g., factory acceptance testing)
performed during the system development process to verify that the new system is operating
properly in order to achieve government acceptance.
These are conducted to demonstrate that all engineering design and development activities are
complete, and that the system will meet specifications, security certification, and authorization
criteria. Development test and evaluation includes contractor and in-house activities
3.5.1 Conduct Unit Testing associated with this effort, e.g., software validation and verification, and system and software
access controls. It includes all support activities (e.g., technical assistance, maintenance,
labor, material, support elements and testing spares, etc.) required during this phase of testing
are included.
It also includes the development and construction of those special test facilities, test simulators,
test beds, and models required to perform developmental tests in order to verify the design and
reliability of the system or subsystem.
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All activities associated with tests and evaluations conducted to assess the prospective
system‟s utility, operational effectiveness, operational suitability, and logistics supportability
(including compatibility, interoperability, reliability, maintainability, logistics requirements,
security administration, etc.). It includes all support activities (e.g., technical assistance,
3.5.2 Conduct Integration Testing maintenance, labor, material, support elements and testing spares etc.) required during this
phase of testing.
All activities associated with development and construction of those special test facilities, test
simulators, test beds, and models required for performance of the operational tests.
All activities associated with independent tests and evaluations conducted by organizations
other than the developer in a realistic environment to confirm the operational readiness
3.5.3 Conduct User Acceptance Testing
(suitability and effectiveness of the system to satisfy requirements) of Federal Student Aid
systems. It also includes all support activities.
All activities associated with acquiring test and measurement equipment, support and handling
equipment, support facilities, initial spares and repair parts, and the training required to support
3.6 Logistics Support
and maintain the system or portions of the system through the complete delivery of the solution,
but not directly engaged in the performance of the system mission.
All planning activities associated with fulfilling the requirements to provide logistics support to
3.6.1 Conduct Logistics Support Planning
the solution.
All activities associated with the development and delivery of initial training for Federal Student
Aid and contractor personnel. This includes contractor provided costs associated with specific
3.7 Initial Training
training. Training costs include course conduct (including instructor and facilities costs) and
materials.
All activities associated with the development and delivery of initial training for Federal Student
Aid and contractor personnel. This includes contractor provided costs associated with specific
3.7.1 Develop Initial Training
training. Training costs include course conduct (including instructor and facilities costs) and
materials.
All activities associated with developing the Training Plan. This document lists the training to
3.7.1.1 Develop Initial Training Plan be provided or arranged for Federal Student Aid end-users and support staff, including: Training Plan CV.200
prerequisites, courses, course curricula, and attendees.
All activities associated with the development of initial training for Federal Student Aid and
3.7.1.2 Develop Training Course and Materials contractor personnel. This includes contractor provided costs associated with specific training.
Costs include course development (including instructor and facilities costs) and materials.
All activities associated with the delivery of initial training for Federal Student Aid and contractor
3.7.1.3 Coduct Training personnel. This includes contractor provided costs associated with specific training. Training
costs include course conduct (including instructor and facilities costs) and materials.
Travel cost, including per diem, to and from sites to perform any type of Construction and
3.8 Travel
Validation work or training.
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All activities required to deploy the solution, including program management, physical
4.0 Implementation Stage
integration, functional integration, site planning and preparation through commissioning.
All activities associated with business and administrative planning, organizing, directing,
4.1 Program Management coordinating, controlling, and approval actions designed to accomplish overall program
objectives.
All activities associated with Program Control, Business and Administrative activities such as
planning, organizing, directing, coordinating, estimating, scheduling, and controlling, and
approval actions designed to accomplish overall program objectives.
It includes all activities required to plan, authorize, and manage all actions and activities that
must be accomplished for program implementation, including preparing project-specific input to
Program Planning, Authorization, Management agency-level planning documents, such as the Department's Acquisition Plan. This also
4.1.1 includes all activities associated with security control and all activities for ensuring that all
and Control
estimating, cost, schedule, performance, and benefit objectives are met.
It also includes all deployment planning activities required to support the deployment of the
solution. It includes development and dissemination of deployment planning information to
regional and site personnel; tailoring the in-service review (ISR) checklist template; developing
action plans and briefing package to obtain In-Service Decision; conducting stakeholder
meetings; tracking performance and updating plans
All activities associated with awarding, issuing, modifying, monitoring, and managing project-
related contracts, grants, partnerships, Cooperative Research and Development Agreements,
4.1.2 Perform Contract Management
Interagency Agreements, Foreign Partnerships, Memoranda of Understanding, and Memoranda
of Agreements.
All activities associated with developing the Program Management Documentation for the
4.1.3 Program Management Documentation
Implementation Stage.
All activities associated with developing the Change Request. This document describes the
4.1.3.1 Update Project Change Request reason, scope and impacts of a request for a change in an existing or planned system (and Change Request IV.230
includes changes driven by the retirement of a phased-out system.)
All activities associated with updating, as needed, the Government Project Mangement Plan.
This document describes how Federal Student Aid addresses planning and scoping;
Update Government Project governance; organizational change management; stakeholder management; requirements
4.1.3.2
Management Plan management; communications management; risk management; issues management; resource
management; quality management; performance management; status reporting; evaluation;
and, closure for the project.
All activities associated with developing the Contractor Project Management Plan. This
document describes how the contract engagement (the project) will be managed. It includes the
Update Contractor Project Contractor Project
4.1.3.3 project charter, the project management approach, scope, work breakdown structure (WBS), DF.020
Management Plan Management Plan
responsibility assignments, the system or software development plan, the high-level risk
assessments and plan, communications plan, and the performance measurement plan.
All activities associated with creation and development of the Communications Plan. This
document describes the communication objectives, the goals or program of work, the
Communications
4.1.3.4 Update Communications Plan stakeholders, the communication tools and timetable, and the evaluation of the effectiveness of IV.200
Plan
the communication means and patterns selected. Communications include all written, spoken,
and electronic interaction with all stakeholders.
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All activities associated with developing the Integrated Baseline Review Report. TThe
Integrated Baseline Review (IBR) Report is a briefing package that documents the findings of
the Integrated Baseline Review. Conducting an IBR is part of Earned Value Management. This
process is an opportunity to ensure that the scope of work identified in the Statement of
Objectives has been incorporated into the contractor‟s plan to execute the contract or task
The briefing package contains several documents, which together form the Performance
Develop Integrated Baseline Review Measurement Baseline. These documents include: Integrated Baseline
4.1.3.5 DF.200
Report · Work Breakdown Structure (WBS) Review Report
· WBS Dictionary
· Earned Value Management (EVM) System Description
· Organizational Breakdown Structure (OBS)
· Control Account Plans (CAP): Basis of Estimates (BOE), Assumptions, and Risks
· Responsibility Assignment Matrix (RAM)
The contractor needs to deliver a Performance Measurement Baseline as the end result of an
Integrated Baseline Review.
All activities associated with creation and development of the Transition Management Plan.
The Transition Management Plan includes all aspects of how the organization will shift from the
Transition
4.1.3.6 Develop Transition Management Plan legacy system to the new system. This plan covers the responsibilities associated with IV.220
Management Plan
maintenance and support to a new contractor from the development contractor. It addresses all
needs related to end-users.
All activities associated with developing the Plan of Action & Milestones Report (POA&M). This Plan of Action &
Develop Plan of Action & Milestones
4.1.3.7 report addresses and tracks all weaknesses identified by audits, assessments, reviews and Milestones Report CV.020
Report (POA&M)
evaluations. (POA&M)
All activities associated with updating, as needed, the Government Project Mangement Plan.
This document describes how Federal Student Aid addresses planning and scoping;
governance; organizational change management; stakeholder management; requirements
4.1.3.8 Update Business Case
management; communications management; risk management; issues management; resource
management; quality management; performance management; status reporting; evaluation;
and, closure for the project.
All activities associated with creation and development of the Status Assessment. Weekly
4.1.3.9 Develop Status Assessment status reports listing the main activities performed on a project during the previous week, Status Assessment CL.010
activities planned for the next week, milestones met, issues and risks.
All activities associated with creation and development of the Government Monthly Scorecard.
Develop Government Monthly Government Monthly
4.1.3.10 This document captures the project health factors including schedule, cost, performance and CL.020
Scorecard Scorecard
enterprise change events.
All activities associated with creation and development of the Contractor Monthly Scorecard.
Contractor Monthly
4.1.3.11 Develop Contractor Monthly Scorecard This document captures the contractor's project health factors including schedule, cost, CL.030
Scorecard
performance and enterprise change events.
All activities associated with managing the termination of a decommissioned system or
Conduct Other Program Management
4.1.3.12 equipment. The activities include planning, documenting, coordinating, and inspecting
Activities
decommissioned systems or equipment.
4.1.3.13 Develop Lessons Learned Document All activities associated with developing the Develop Lessons Learned Document.
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All engineering activities in support of the delivery of service, to include development of
modifications, documentation, testing, and configuration management. It includes the
4.2 Second Level Engineering
evaluation, prototype, test and implementation of technology refresh initiatives, as well as
Federal Student Aid and contractor staffing as applicable.
All activities associated with configuration management, maintenance, and control of the
operational baseline of Federal Student Aid systems and leased services by authorizing and
releasing all modifications of systems, subsystems, component equipment, and software
4.2.1 Configuration Management programs to operational systems and facilities. It includes ensuring that appropriate
documentation is developed and delivered to establish and maintain the system/service
baseline. It also includes reviewing and analyzing initial contractor specifications and design to
ensure conformance with government requirements.
All activities associated with establishing and maintaining security policies and procedures for
FSA systems and subsystems, including assessing information security capabilities and levels
of effectiveness for all operational FSA systems. It includes supporting the analysis and
prioritization of appropriate security measure enhancements or upgrades for all operational
4.2.2 Information System Security FSA systems, and verifying and analyzing security features incorporated in new or modified
systems. It also includes administering the security of software development and distribution
platforms, and for the physical security of software development systems, analyzing source and
impact of incursions or attempted incursions, and determining necessary corrective response
and implementing corrections.
All activities associated with conducting the Security, C&A and Post-Implementation Evaluation.
Report documenting the results of the Security, Certification and Accreditation (C&A) and Post
Security, C&A, and
Develop Security, C&A, and Post- Implementation Evaluation. The purpose of the report is to review and ensure that each general
4.2.2.1 Post-Implementation IM.040
Implementation Evaluation support system's and major application's security controls are implemented and/or documented
Evaluation
in compliance with the U.S. Department of Education, U.S. Office of Management and Budget
(OMB), and National Institute for Standards and Technology (NIST) guidance.
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All activities associated with producing, delivering, and reviewing Federal Student Aid
programmatic technical documents and contractor technical documentation deliverables. It
includes managing, coordinating, editing, scheduling, auditing, and assembling documents and
4.3 Technical Documentation review packages necessary to the functioning of the program. It also includes acquiring, writing,
assembling, reproducing, packaging, and shipping the data. It includes the activities involved in
converting data from contractor format into government format, and reproducing and shipping
the data.
All activities associated with developing and updating Technical Documentation for the
4.3.1 Develop Technical Documentation
Implementation Stage.
All activities associated with developing the Data Conversion Execution Report. This report Data Conversion
4.3.1.1 Develop Data Conversion Execution Report IM.010
documents the results of the data conversion and/or migration activities. Execution Report
All activities associated with developing the Release Version Description Document. Primary Release Version
Develop Release Version Description
4.3.1.2 configuration control document used to track and control versions of software and hardware Description IM.020
Document
being released to implementation, testing, or final operational environment. Document
All activities associated with developing the Release Notes. Any technical notes that
4.3.1.3 Develop Release Notes Release Notes IM.030
accompany the release of the system and are needed for ongoing maintenance.
All activities associated with developing the IV&V Final Report. This report documents the final
4.3.1.4 Develop IV&V Final Report results of the Independent Validation & Verification (IV&V) process, detailing all findings and IV&V Final Report IM.050
“lessons learned”.
All activities associated with developing the Post Implementation Verification Plan. This plan
Develop Post Implementation Verification Post Implementation
4.3.1.5 describes the overall approach for testing once a system is moved to production. The plan most IM.060
Plan Verification Plan
include details on First Live Batch Testing and Post Implementation Support Period Testing
and the roles and responsibilities, highand administrative planning,and schedules for testing.
All activities associated with business level tests to be performed organizing, directing,
4.4 Infrastructure Support coordinating, controlling, and approval actions to support second level engineering processes
and work.
All activities associated with efforts to maintain, modernize, and relocate the buildings,
Conduct Utilities, Building and Grounds Upkeep
4.4.1 structures, roads, grounds, and support equipment in support of the Implementation Stage. It
and Maintenance
includes recurring costs of utilities (i.e., water, electric, gas, oil, etc.).
All activities associated with efforts to maintain, upgrade, or modify operational and
administrative communications services required to sustain the operation and maintenance of
4.4.2 Procure Telecommunications
the Federal Student Aid facilities in support of the Implementation Stage. It also includes leases
and other recurring telecommunication costs.
All activities associated with efforts to modernize and upgrade buildings, structures, roads, and
Conduct Building and Infrastructure
4.4.3 support equipment including providing necessary information technology and utility upgrades,
Modernization and Improvements
and accessibility.
All activities associated with providing physical security for a facility or system including security
4.4.4 Conduct Physical Security
guards, fencing, cipher locks, etc. It also includes upkeep and maintenance of these items.
All activities associated with satisfying environmental, energy conservation, occupational safety
and health, and hazardous materials laws and regulations for the program and its products.
Environmental and Occupational Safety and Health
4.4.5 This includes Environmental Impact Statements, Assessments, and Due Diligence Audits,
Compliance
design reviews for energy conservation and employee safety elements, and Occupational
Safety and Health (OSH) and other related activities.
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All activities associated with the development and delivery of initial, refresher, and attrition
training for implementation personnel. This includes contractor provided costs associated with
4.5 Implementation Training
specific training. Training costs include course conduct (including instructor and facilities costs)
and materials.
All activities associated with the development and delivery of initial, refresher, and attrition
training for implementation personnel. This includes contractor provided costs associated with
4.5.1 Training Plan
specific training. Training costs include course conduct (including instructor and facilities costs)
and materials.
All activities associated with developing the Training Plan. This document lists the training to
4.5.1.1 Develop Training Plan be provided or arranged for Federal Student Aid end-users and support staff, including: Training Plan CV.200
prerequisites, courses, course curricula, and attendees.
All activities associated with the development of implementation training for Federal Student
Aid and contractor personnel. This includes contractor provided costs associated with specific
4.5.2 Develop Training Course and Materials
training. Costs include course development (including instructor and facilities costs) and
materials.
All activities associated with the delivery of implementation training for implementation
4.5.3 Conduct Training personnel. This includes contractor provided costs associated with specific training. Training
costs include course conduct (including instructor and facilities costs) and materials.
Travel cost, including per diem, to and from sites to perform any type of Support and
4.6 Travel
Improvement work or training.
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All activities required for the Support and Improvement Stage, including directly operating,
5.0 Support and Improvement Stage providing maintenance functions (both scheduled and unscheduled), and furnishing technical
and logistics support for maintenance of systems, sub-systems, services or equipment.
All administrative activities associated with planning, organizing, managing, and directing
5.1 Program Management
actions required in support of operating and maintaining the solution.
All activities associated with planning, authorizing, and managing all actions that must be
accomplished for operation and maintenance of the solution. This includes preparing project-
Program Planning, Authorization, Management
5.1.1 specific input to agency-level planning documents. It also includes activities associated with
and Control
security control, as well as activities required to ensure that all cost, schedule, operational
performance, and benefit objectives are met.
All activities associated with awarding, issuing, modifying, monitoring, and managing solution-
5.1.2 Perform Contract Management related contracts, such as logistics contracts, service management contracts, equipment repair
contracts, and maintenance contracts.
All activities associated with developing the Program Management Documentation for the
5.1.3 Program Management Documentation
Construction and Validation Stage.
All activities associated with updating, as needed, the Government Project Mangement Plan.
This document describes how Federal Student Aid addresses planning and scoping;
governance; organizational change management; stakeholder management; requirements
5.1.3.1 Update Business Case
management; communications management; risk management; issues management; resource
management; quality management; performance management; status reporting; evaluation;
and, closure for the project.
All activities associated with developing the Plan of Action & Milestones Report (POA&M). This Plan of Action &
Develop Plan of Action & Milestones Report
5.1.3.2 report addresses and tracks all weaknesses identified by audits, assessments, reviews and Milestones Report CV.020
(POA&M)
evaluations. (POA&M)
All activities associated with developing the Post-Implementation Review Report. The Post-
implementation Review (PIR) Report is generated during the Support & Improvement stage.
This report is intended for:
Develop Post-Implementation Review · Exploring a project‟s Return on Investment (ROI) by examining the differences between Post-Implementation
5.1.3.3 SI.020
Report estimated versus actual investment costs and benefits. Review Report
· Providing a set of recommendations that can be used as the basis for improvements in the
investment management process. Wherever ROI falls short of the expected goals, “lessons
learned” are provided that could be implemented for future efforts.
All activities associated with developing the Maintenance and Operations Plan. This plan
documents all ongoing activities necessary to operate and maintain the system in good
functioning condition. This plan includes a description of the resources required and their Maintenance and
5.1.3.4 Develop Maintenance and Operations Plan CV.140
responsibilities, operational procedures for system startup and restart, backup and recovery, Operations Plan
system archiving, and job scheduling. In addition, this plan addresses any training required by
the user community in order to use the system.
All activities associated with developing the Change Request. This document describes the
5.1.3.5 Develop Change Request reason, scope and impacts of a request for a change in an existing or planned system (and Change Request IV.230
includes changes driven by the retirement of a phased-out system.)
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WBS #
The Operational Analysis (OA) document is a periodic assessment of cost, performance, and
risk trends of operational assets over time and is essential for minimizing ownership costs and
the impact of performance problems. OA enables maintenance of operational assets at the
right size and condition to support Federal Student Aid‟s performance goals and the service
Operational Analysis
5.1.3.6 Develop Operational Analysis Document needs. The primary objective is to minimize ownership cost by controlling labor costs and SI.030
Document
improving how the asset performs its intended function. OA also determines why problems
arose and how savings were realized as the basis for “lessons learned” that can be applied to
other investment programs or overall Federal Student Aid investment planning and control
processes.
All activities associated with creation and development of the Status Assessment. Weekly
5.1.3.7 Develop Status Assessment status reports listing the main activities performed on a project during the previous week, Status Assessment CL.010
activities planned for the next week, milestones met, issues and risks.
All activities associated with creation and development of the Government Monthly Scorecard.
Government Monthly
5.1.3.8 Develop Government Monthly Scorecard This document captures the project health factors including schedule, cost, performance and CL.020
Scorecard
enterprise change events.
All activities associated with creation and development of the Contractor Monthly Scorecard.
Contractor Monthly
5.1.3.9 Develop Contractor Monthly Scorecard This document captures the contractor's project health factors including schedule, cost, CL.030
Scorecard
performance and enterprise change events.
All activities associated with managing the termination of a decommissioned system or
Conduct Other Program Management
5.1.3.10 equipment. The activities include planning, documenting, coordinating, and inspecting
Activities
decommissioned systems or equipment.
5.1.3.11 Develop Lessons Learned Document All activities associated with developing the Lessons Learned Document.
5.2 Software and Hardware Maintenance/Modifications All activities associated with maintenance and modification of hardware and software.
5.2.1 Perform Software and Hardware Maintenance All activities associated with maintenance of hardware and software.
Perform Software/Hardware/Process All activities associated with implementation of modifications to in-service hardware, software,
5.2.2
Modifications and processes.
All non-maintenance activities associated with directly operating or monitoring the solution.
5.3 Systems Operations This includes computer operations, system administration, system security administrators,
information security assessments, audits, etc.
All activities associated with on-the-job training, attrition training, and refresher training of
personnel who directly operate, maintain, or provide support functions of the solution. This
5.4 In-Service Training
includes contractor provided costs associated with specific training. Training costs include
course conduct (including instructor and facilities costs).
All activities associated with the development of a plan for refresher and attrition training for In-
5.4.1 Develop Training Plan Service personnel. This includes contractor provided costs associated with specific training.
Training costs include course conduct (including instructor and facilities costs) and materials.
All activities associated with the development of refresher and attrition training for Federal
Student Aid and contractor personnel. This includes contractor provided costs associated with
5.4.2 Develop Training Course and Materials
specific training. Costs include course development (including instructor and facilities costs)
and materials.
All activities associated with the delivery of refresher and attrition training for Federal Student
Aid and contractor personnel. This includes contractor provided costs associated with specific
5.4.3 Coduct Training
training. Training costs include course conduct (including instructor and facilities costs) and
materials.
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PROPOSED Federal Student Aid Work Breakdown Structure
WBS Element WBS Definition Work Product WPG Code
WBS #
All activities associated with business and administrative planning, organizing, directing,
5.5 Infrastructure Support coordinating, controlling, and approval actions to support second level engineering processes
and work.
All activities associated with efforts to routinely maintain, modernize, and relocate the buildings,
Conduct Utilities, Building and Grounds Upkeep
5.5.1 structures, roads, grounds, and support equipment. It includes recurring costs of utilities (i.e.,
and Maintenance
water, electric, gas, oil, etc.).
All activities associated with efforts to maintain, upgrade, or modify operational and
administrative communications services required to sustain the operation and maintenance of
5.5.2 Procure Telecommunications
the Federal Student Aid facilities. It also includes leases and other recurring telecommunication
costs.
All activities associated with efforts to modernize and upgrade buildings, structures, roads, and
Conduct Building and Infrastructure
5.5.3 support equipment including providing necessary information technology and utility upgrades,
Modernization and Improvements
and accessibility.
All activities associated with efforts to provide physical security for a facility or system including
5.5.4 Conduct Physical Security security guards, fencing, cipher locks, etc. It also includes upkeep and maintenance of these
items.
All activities associated with depot level support to Federal Student Aid prime mission
5.6 Logistics Support
equipment and associated support equipment.
All engineering activities in support of the delivery of service, to include development of
modifications, documentation, testing, and configuration management. It includes the
5.7 Second Level Engineering
evaluation, prototype, test and implementation of technology refresh initiatives, as well as
Federal Student Aid and contractor staffing as applicable.
All activities associated with configuration management, maintenance, and control of the
operational baseline of Federal Student Aid systems and leased services by authorizing and
releasing all modifications of systems, subsystems, component equipment, and software
5.7.1 Configuration Management programs to operational systems and facilities. It includes ensuring that appropriate
documentation is developed and delivered to establish and maintain the system/service
baseline. It also includes reviewing and analyzing initial contractor specifications and design to
ensure conformance with government requirements.
All activities associated with creation and development of the Annual Self Assessment and the
5.7.2 Annual Self Assessment
required documentation.
All activities associated with creation and development of the Annual Self Assessment. The
security assessment report contains: (i) the results of the security assessment (i.e., the
determination of the extent to which the security controls are implemented correctly, operating
as intended, and producing the desired outcome with respect to meeting the security Annual Self
5.7.2.1 Conduct Annual Self Assessment SI.010
requirements for the system); and (ii) recommendations for correcting efficiencies in the Assessment
security controls and reducing or eliminating identified vulnerabilities. The security assessment
report is part of the final accreditation package along with the updated system security plan and
plan of action and milestones.
All activities associated with maintaining software license currency for assemblers, compilers,
5.7.3 Procure/Renew Software Licenses code libraries, and Commercial-off-the-Shelf (COTS)/Commercially Available Software
systems.
Travel cost, including per diem, to and from sites to perform any type of Support and
5.8 Travel
Improvement work or training.
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WBS Element WBS Definition Work Product WPG Code
WBS #
All activities associated with disposal management, dismantling/demolition/removal,
6.0 Retirement Stage restoration, degaussing or destruction of storage media, and salvage of decommissioned
equipment, systems, or sites.
All activities associated with managing the termination of a decommissioned system or
6.1 Program Management equipment. The activities include planning, documenting, coordinating, and inspecting
decommissioned systems or equipment.
All activities associated with developing the Program Management Documentation for the
6.1.1 Program Management Documentation
Retirement Stage.
All activities associated with developing the Integrated Baseline Review Report. TThe
Integrated Baseline Review (IBR) Report is a briefing package that documents the findings of
the Integrated Baseline Review. Conducting an IBR is part of Earned Value Management. This
process is an opportunity to ensure that the scope of work identified in the Statement of
Objectives has been incorporated into the contractor‟s plan to execute the contract or task
The briefing package contains several documents, which together form the Performance
Measurement Baseline. These documents include: Integrated Baseline
6.1.1.1 Develop Integrated Baseline Review Report DF.200
· Work Breakdown Structure (WBS) Review Report
· WBS Dictionary
· Earned Value Management (EVM) System Description
· Organizational Breakdown Structure (OBS)
· Control Account Plans (CAP): Basis of Estimates (BOE), Assumptions, and Risks
· Responsibility Assignment Matrix (RAM)
The contractor needs to deliver a Performance Measurement Baseline as the end result of an
Integrated Baseline Review.
All activities associated with developing the Change Request. This document describes the
6.1.1.2 Develop Change Request reason, scope and impacts of a request for a change in an existing or planned system (and Change Request IV.230
includes changes driven by the retirement of a phased-out system.)
All activities associated with developing the retirement plan of the initiative. Document
System Retirement
6.1.1.3 Develop System Retirement Plan describing the system retirement strategy, the system disposal strategy, the solution retirement RE.010
Plan
requirements list, and the data/documentation plan.
All activites associated with developing the plan for the disposal of the initiative. Documents
the data that needs to be preserved when the system is disposed of, the timeline for the
System Disposal
6.1.1.4 Develop System Disposal Plan disposal activities, the software components and data to be preserved, the equipment and RE.020
Plan
software disposal plan, and the archival of lifecycle products. The overall plan should contain a
security component.
All activities associated with creation and development of the Status Assessment. Weekly
6.1.1.5 Develop Status Assessment status reports listing the main activities performed on a project during the previous week, Status Assessment CL.010
activities planned for the next week, milestones met, issues and risks.
All activities associated with creation and development of the Government Monthly Scorecard.
Government Monthly
6.1.1.6 Develop Government Monthly Scorecard This document captures the project health factors including schedule, cost, performance and CL.020
Scorecard
enterprise change events.
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PROPOSED Federal Student Aid Work Breakdown Structure
WBS Element WBS Definition Work Product WPG Code
WBS #
All activities associated with creation and development of the Contractor Monthly Scorecard.
Contractor Monthly
6.1.1.7 Develop Contractor Monthly Scorecard This document captures the contractor's project health factors including schedule, cost, CL.030
Scorecard
performance and enterprise change events.
All activities associated with managing the termination of a decommissioned system or
6.1.1.8 Conduct Other Program Management Activities equipment. The activities include planning, documenting, coordinating, and inspecting
decommissioned systems or equipment.
6.1.1.9 Develop Lessons Learned Document All activities associated with developing the Lessons Learned Document.
All activities associated with disposal management, dismantling/demolition/removal,
6.2 Retirement and Disposal restoration, retirement, degaussing or destruction of storage media, and salvage of
decommissioned equipment, systems, or sites.
6.2.1 Execute System Retirement Plan All activities associated with executing the System Retirement Plan.
6.2.2 Execute System Disposal Plan All activities associated with executing the System Disposal Plan.
All activities associated with satisfying environmental, energy conservation, occupational safety
and health, and hazardous materials laws and regulations for the program and its products.
Environmental and Occupational Safety and
6.2.3 This includes Environmental Impact Statements, Assessments, and Due Diligence Audits,
Health Compliance
design reviews for energy conservation and employee safety elements, and Occupational
Safety and Health (OSH) and other related activities.
All activities associated with planning end-state environmental assessments and cleanup,
6.2.3.1 Plan Environmental Activities
abatement, and disposal of hazardous materials as stipulated by laws and regulations.
All activities associated with conducting end-state environmental assessments and cleanup,
6.2.3.2 Conduct Environmental Activities
abatement, and disposal of hazardous materials as stipulated by laws and regulations.
6.3 Contract Closeout All activities associated with planning the closeout of the relevant contracts
Verify all contractual deliverables and reports All activities associated with verifying all contractual deliverables and reports have been
6.3.1
have been received and accepted received and accepted.
6.3.2 Retrieve and verify to inventory all GFP and GFI All activities associated with retrieving GFP and GFI and verifying GFP and GFI inventory.
Retrieve all contractor access to Government All activities associated with identifying and de-activating contractor access to Government
6.3.3
facilities and systems facilities and systems.
Document final contractor evaluation within 30
6.3.4 All activities associated with documenting contractor performance.
days of contract completion
All activities associated with disposing of or providing system related data to Federal Student
6.3.5 Perform Data Transfer and Disposal
Aid.
Travel cost, including per diem, to and from sites to perform any type of Retirement work or
6.4 Travel
training.
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