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New Haven Reentry Resource Guide

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New Haven Reentry Resource Guide Powered By Docstoc
					  New Haven
Reentry Resource
     Guide
2nd Printing: September 2009

            Researched and Compiled by
  Shirley Anderson, Anna Arkin-Gallagher, Jennifer
 Bennett, Daniel Habib, Patricia Moon, Mary Owens-
Green, Jennifer Pavane, Basha Rubin, Aaron Scherzer,
                  & Kiomary Sotillo

  Edited by Deborah Marcuse, with assistance from
Jennie Han, Amy Meek, Stephany Reaves and Michael
                      Wint



             M ayor’s O ffice
           City of New H aven
            165 Church Street
          New Haven, CT 06510



       Check us out online for the latest updates:
http://www.cityofnewhaven.com/Mayor/prisonreentry.asp
New Haven Reentry Resource Guide                                        Transitional Housing for Minors and Young Adults...44
                                                                        Permanent Housing…………………………………..45
   (2nd Printing: September 2009)                                       Housing Assistance and Services…………………….50
                                                                     Transportation………………………………………….53
             TABLE OF CONTENTS                                           SECTION 3: ADDITIONAL REENTRY
Acknowledgments………………………………………..3                                                  RESOURCES

                                                                     Advocacy and Support Groups………………………..57
      SECTION 1: BIRTH CERTIFICATES
                                                                     Domestic Violence…………………………………...….58
                                                                     Education…………………………………………...…...58
Obtaining a Birth Certificate: An Introduction..............4
                                                                     Employment……………………………………………..62
  A Note on Obtaining Birth Certificates.........................4
                                                                     Family Support & Child Support-Related……….…...71
  Getting a Voter Registration Card…………………….5
                                                                     General Information…………………………………....75
  Getting a Document Notarized………………………..5
                                                                     Government Agencies……………………………..……76
Obtaining a Birth Certificate ……………..…………….6
                                                                     Healthcare & Mental Health..………………………… 77
  Place of Birth: New Haven……………………………6
                                                                     Legal Assistance & Law-Related……………………....82
  Place of Birth: Other Connecticut Towns……………..8
                                                                     Reentry Programs……………………………………....83
  Place of Birth: Outside Connecticut…………………11
                                                                     Substance Abuse & Behavioral Health………..………86
                                                                     Tax Preparation…………………….…………………..93
            SECTION 2: BASIC NEEDS                                   Youth Services…………………………………………..93

Benefits…………………………………………………..12
Clothing………………………………………………….16
Food……………………………………………………...23                                                              *       *       *
   Free Breakfast………………………………………..23
   Free Lunch…………………………………………...24
                                                                     For more on the City of New Haven’s Prison Reentry Initiative,
   Free Dinner…………………………………………..25                                    or to send an email with updated information for the Reentry
   Food Pantries………………………………………...25                                            Resource Guide, check out our web site:
   WIC Programs……………………………………….30
Housing………………………………………………….31                                         http://www.cityofnewhaven.com/Mayor/prisonreentry.asp
   Emergency Shelter for Individuals…………………..31
   Emergency Shelter for Families……………………..36                           Or contact: Amy Meek, Prison Reentry Coordinator
   Emergency Housing for Minors……………………..39                                  (203) 946-7658 / ameek@newhavenct.net
   Transitional Housing for Adults……………………..40

                                                                     NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)           2
             ACKNOWLEDGMENTS                                  New Haven Reentry Resource Guide
The idea for a New Haven Reentry Resource Guide was
first conceived in 2008 by Shirley Anderson, Mary Owens-        SECTION 1: BIRTH CERTIFICATES
Green and Kiomary Sotillo, students at Springfield College.
Working under the supervision of Barbara Fair, LCSW,
these three students researched and compiled the                                      *        *        *
information that became Section 3 of this Guide.
                                                              OBTAINING A BIRTH CERTIFICATE:
Sections 1 and 2 of this Guide, along with the
accompanying online map and 50 state guide to obtaining             AN INTRODUCTION
birth certificates (both available on the City of New Haven
website) were researched and compiled by students in the      A Note on Obtaining Birth Certificates
                                                              A handful of states treat birth certificates as public records.
Criminal Justice Policy Seminar at the Yale Law School in
                                                              However, most states require some identification to obtain a
Spring 2009, working under the supervision of Tracey          copy of your own birth certificate.
Meares, Walter Hale Hamilton Professor of Law.
                                                              For an individual with little or no identification, the best
The final version of the Guide was assembled, edited and      approach in almost all states is to have a parent, spouse, child, or
published through the City of New Haven’s Prison Reentry      other relative with standard ID apply on his or her behalf, ideally
Initiative. Critical editorial assistance on the original     before that individual is released from prison.
volume, published in July 2009, was provided by Youth at
Work Intern Michael Wint, Liman Summer Fellow                 Some states accept Department of Correction discharge papers as
Stephany Reaves and Law Student Intern Jennie Han.            identification to obtain a birth certificate as a matter of policy.
                                                              Other states have informally indicated to the researchers of this
                                                              Guide that they do this in practice, though it is not stated in their
Special thanks must also go to the Arthur Liman Public
                                                              policy. Where this is the case, we have written “staff says DOC
Interest Program at the Yale Law School, which provided       papers are acceptable,” and we advise applicants to call ahead to
funding and support for the City of New Haven’s first         confirm that this is still the practice.
Prison Reentry Coordinator, Deborah Marcuse, through the
Arthur Liman Public Interest Fellowship Program.              Procedures for obtaining your birth certificate differ widely from
                                                              state to state, and an applicant’s success in obtaining a copy of
Hard copies of this Guide are printed at the Wilbur Cross     his or her birth certificate without standard ID may depend on
High School Print Shop, under the supervision of Anthony      the mood of the staffer assisting him or her on that day. Many
Sansone. To request multiple hard copies of the Guide,        staffers bent over backwards in talking to our researchers trying
contact Prison Reentry Coordinator Amy Meek at (203)          to think of ways an individual returning from prison could meet
946-7658, or via email at ameek@newhavenct.net.               the ID requirements, while others were unsympathetic.


NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)       3     NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)                 4
An applicant with the assistance of a mentor or discharge planner   Monday to Friday, 8:30 a.m.6:30 p.m.
will likely have much more success.                                 Saturday, 9:00 a.m.5:00 p.m.
                                                                    Sunday, 11:00 a.m.4:00 p.m.
Getting a Voter Registration Card                                      The notary is in and out during the day, so call ahead.
Getting a voter registration card is simple, and you can use a
voter registration card to help you get a copy of your birth        In order to have a document notarized, you must provide two
certificate, or other forms of ID.                                  pieces of ID, at least one of which should have your photograph.
                                                                    You should bring your DOC discharge papers and any other
You are only ineligible for a voter registration card if you were   documents you have, such as:
convicted of a felony and you are still on parole. If you are on
probation, if you have completed your sentence, or if you were          •   a utility bill (gas, electric, water)
only convicted of a misdemeanor, you are eligible.                      •   a cell phone bill
                                                                        •   any mail addressed to you
To get a voter registration card, fill out the form “STATE OF           •   a letter from your parole officer or probation officer
CONNECTICUT, MAIL-IN VOTER REGISTRATION.”                               •   a pay stub or a letter from your employer
                                                                        •   your Social Security card, health insurance card, or DSS
You must mail the form to the Town Hall or City Hall for the
                                                                            card
town or city where you live. The addresses can be found on the
                                                                        •   a lease or rental agreement
“List of Connecticut Town Clerks.”
                                                                        •   a letter from a shelter where you’re staying
Getting a Document Notarized
                                                                    You should also call ahead to ask the notary what documents he
Getting a document notarized means taking it to a notary public.
                                                                    will accept.
A notary public is someone who is legally authorized to witness
signatures and certify that a document is valid.
                                                                    If you don’t have ID, you can also prove your identity to the
There are several notaries in the downtown New Haven area,          notary by using a “credible witness”a person who knows both
including:                                                          you and the notary. Call ahead to ask the notary for help finding
                                                                    a “credible witness.”
FedEx Office
30 Whitney Avenue (between Grove and Audubon)                                               *       *       *
New Haven, CT 06510
(203) 495-9741
Monday to Friday, 9:00 a.m.6:30 p.m.                               OBTAINING A BIRTH CERTIFICATE
   The notary is in and out during the day, so call ahead.
                                                                    Place of Birth: New Haven
The UPS Store
24 Dixwell Avenue (at the corner of Lake Place)                     Web: http://www.cityofnewhaven.com/VitalStatistics
New Haven, CT 06511
(203) 772-4445                                                      Phone: (203) 946-7931 or (203) 946-8084

NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)             5     NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)             6
Hours: Monday to Friday, 9:00 a.m.4:00 p.m.                        What to do if you don’t have the right kind of ID: If you don’t
                                                                    have any ID at all, a family member who has photo ID can
Cost: $10.00                                                        request a copy of your birth certificate for you by going to the
                                                                    Vital Statistics Office. Your parents will only need a photo ID.
ID needed: A valid, current government-issued photo ID, such        Your spouse will need a photo ID and a copy of your marriage
as:                                                                 license, unless you were married in New Haven, in which case
                                                                    no marriage license is needed. Your children will need a photo
    •   Current non-driver ID issued by the State of Connecticut    ID and a copy of their own birth certificate, unless they were
        DMV                                                         born in New Haven, in which case they only need photo ID.
    •   Current driver’s license ID issued by the State of          Your grandparents will need a photo ID and a copy of your
        Connecticut DMV (with the correct address)                  parent’s birth certificate (mother or father, whichever is their
    •   Current driver’s license ID issued by another state         child), unless your parent was born in New Haven, in which case
    •   Valid passport                                              they only need photo ID.

If you don’t have a photo ID, you will need two of the following:   How long it will take to receive a copy: It depends on the line,
    • Utility bill with a current address                           but probably around 15 minutes.
    • Pay stub
    • Social Security card                                          Place of Birth: Other Connecticut Towns
    • Medical card
                                                                    Web: http://www.ct.gov/dph/cwp/view.asp?a=3132&q=390652
  If you don’t have any of these, bring your DOC discharge
                                                                        The best way to get a copy of your birth certificate if you
papers to the Office of Vital Statistics and the staff will help
                                                                    were born in Connecticut, but not in New Haven, is from the
you.
                                                                    clerk’s office for the town or city where you were born. Check
                                                                    the list “Connecticut Town and City Clerks” to find the address
Who can get a copy: You, your spouse, your parents, your
                                                                    and phone number of the right clerk’s office. For example, if you
grandparents, your children (if 18 or older)
                                                                    were born in Bridgeport, you would contact the Vital Statistics
                                                                    Office at 202 State Street, Bridgeport CT, 06604, or call (203)
What to do:
                                                                    576-8208.
  • Go to the Office of Vital Statistics, at 165 Church Street
       between Chapel Street and Elm Street (the City Hall
                                                                    Cost: $10.00
       building) in New Haven. The Office of Vital Statistics is
       on the ground floor, Room 154.
                                                                    ID needed: A valid, current government-issued photo ID, such
  • Bring your DOC discharge papers and any other ID you            as:
       have.
                                                                        • Driver’s license
  • Bring $10.00 in cash, or a money order made out to
                                                                        • State issued identification card
       “New Haven Vital Statistics.”
                                                                        • Government issued employment identification
  • Fill out the form “APPLICATION FOR COPY OF
                                                                        • Passport
       BIRTH CERTIFICATE.”

NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)             7     NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)             8
If you don’t have a photo ID, you can use two of the following:             •   Fill out the form “REQUEST FOR COPY OF BIRTH
    • Social Security card                                                      CERTIFICATE”
    • Written verification of identity from employer
    • Car registration                                                      If you can’t go in person, you can mail in your request. Find
    • Copy of utility bill showing name and address                     the address and phone number of the clerk’s office for the town
    • Checking account deposit slip stating name and address            or city where you were born, and call ahead. Tell the clerk what
    • Voter registration card                                           ID you have, including your DOC discharge papers, and ask if
                                                                        this is enough to get a copy of your birth certificate. Remember,
   If you are on probation or if you have completed your                you can ask your parole or probation officer, your employer, or a
sentence, it’s simple to get a voter registration card. To find         social services worker for a letter stating who you are.
out how, see the section, “Getting a Voter Registration                 If you have the right ID, you should:
Card.”                                                                       • Fill out the form “REQUEST FOR COPY OF BIRTH
                                                                                 CERTIFICATE”
    If you don’t have any of these forms of ID, many clerk’s                 • Make photocopies of whatever ID you have, including
offices will accept your DOC discharge papers. Call ahead to                     your DOC discharge papers
check.                                                                       • Mail the form, the photocopies, and a money order for
                                                                                 $10.00 made out to the town or city (for example, if you
Who can get a copy: You, your spouse, your parents, your                         were born in Bridgeport, you would have the money
grandparents, your children (if 18 or older)                                     order made out to “City of Bridgeport”) and mail
                                                                                 everything to the address on the list of “Connecticut
What to do:                                                                      Town and City Clerks.”
    If you can, it’s better to go in person to the clerk’s office for        • Be sure to call ahead to double-check the address
the town or city where you were born. Find the address and
phone number of the clerk’s office on the list “Connecticut Town        What to do if you don’t have the right kind of ID: If a family
and City Clerks” and call ahead for directions. Tell the clerk          member has a photo ID, they can get a copy of your birth
what forms of ID you have, including your DOC discharge                 certificate, either in person or by mail. Follow the instructions
papers, and ask if this is enough to get a copy of your birth           for mailing in a request above, but use your family’s ID above.
certificate. Remember, you can ask your parole or probation             Your parents will only need a copy of their own photo ID. Your
officer, your employer, or a social services worker for a letter        spouse will need a copy of their own photo ID and a copy of
stating who you are.                                                    your marriage license. Your children will need a photo ID and a
                                                                        copy of their own birth certificate. Your grandparents will need a
If you have the right ID, you should:                                   photo ID and a copy of your parent’s birth certificate (mother or
    • Bring copies of all your IDs, including your DOC                  father, whichever is their child).
        discharge papers
    • Bring $10.00 in cash, or a money order for $10.00 made            How long it will take to receive a copy: If you or a family
        out to the town or city (for example, if you were born in       member goes in person to the clerk’s office, you should be able
        Bridgeport, you would have the money order made out             to get your birth certificate that same day. If you or a family
        to “City of Bridgeport”)                                        member requests a copy by mail, it may take 4-6 weeks.


NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)                 9     NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)              10
Place of Birth: Outside Connecticut
                                                                        New Haven Reentry Resource Guide
For a guide to obtaining your birth certificate that covers all fifty
states and Puerto Rico, as well as sample application forms (in a                SECTION 2: BASIC NEEDS
separate file posted on the same site), see the City of New Haven
Community Services Administration website under “Prison
Reentry Initiative.”
                                                                                               *       *       *

                        *        *        *                                                  BENEFITS
                                                                        Department of Social Services
                                                                        194 Bassett Street, New Haven, CT 06511
                                                                        Phone: (203) 974-8000                 Fax: 203-867-8017
                                                                        Website:
                                                                        http://www.ct.gov/dss/cwp/view.asp?a=2445&q=309946&PM=1

                                                                        The Department of Social Services administers many benefits
                                                                        programs in the State of Connecticut. For a full list of these
                                                                        programs, see below. Note: Once you have been accepted as a
                                                                        SAGA client, if you are a resident of New Haven, you should
                                                                        be able to obtain additional help by making an appointment
                                                                        with a case manager at the SAGA Support Services office at
                                                                        New Haven City Hall, 165 Church Street, First Floor, New
                                                                        Haven, CT – (203) 946-8523.

                                                                        Language(s) Spoken: English and Spanish, but will find other
                                                                        interpreters as needed
                                                                        Adult Intake: Monday, Tuesday and Friday 8:00am-2:30pm*
                                                                                         Wednesday and Thursday 8:00am-11am*

                                                                        *NOTE: Due to staffing shortages you may not be seen by the
                                                                        Intake worker on the day you come in. However, you are
                                                                        encouraged to fill out an application and leave it with reception
                                                                        staff so your case can be assigned to an Intake worker. You will
                                                                        be contacted by that worker and your application date is
                                                                        protected (that is, you are considered to have applied on the day
                                                                        that you handed in your application).
NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)                 11    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)             12
                                                                   (see details below).
Contact Persons:
Cathy Patton, Family & Adult Case Maintenance                          •   Qualifications: The monthly income limit for a
                               Phone: (203) 974-8416                       household for one is $1,670, for a household of two
Fred Presnick, Family Intake & Case Maintenance                            $2,247, for a household of three $2,283, and for a
                               Phone: (203) 974-8415                       household of four $3,400. There is no asset test for most
Peter Bucknall, Adult Intake                                               households.
                               Phone: (203) 974-8418                   •   Application Information: Also available online at
                                                                           http://www.ct.gov/dss/cwp/view.asp?a=2353&q=411676
Referral/Drop In: Drop in
Documentation Needed Prior to Entry: Identification and            Note: If you have just been released from incarceration you
Proof of Address (Other documentation, such as proof of            should be eligible for the EXPEDITED SNAP PROGRAM,
income, may be needed for certain programs.)                       which means that you should receive an EBT card within
Pre-Release Application: Can request an application through        seven business days of handing in your application ( be sure to
the Department of Corrections (DOC), which DOC will deliver        hand in your application even if the Bassett Street intake has
prior to release, or can request an application by calling (203)   closed down for the day). Ask a staff person or supervisor at
974-8000 and mailing it to:                                        DSS for more information.

       Department of Social Services                               SAGA MEDICAL
       State of Connecticut                                        Medical assistance to low-income persons who do not qualify for
       194 Bassett Street                                          or who are awaiting eligibility determination for other state or
       New Haven, CT 06511-9868                                    federal program.
       ATTN: Adult Intake
                                                                       • Qualifications: The income limit for an individual is
On the web:                                                              $506.22. The assets of a household must be less than
http://www.ct.gov/dss/cwp/view.asp?a=2445&q=309946&PM=1                  $1000, and $4,500 car equity is excluded       Home
                                                                         property is excluded. Lien is placed on home.
Transportation Assistance Available: None
Cost: None
                                                                       • Application Information: Participants may call 1-866-
Faith Based: No
                                                                            361-SAGA (7242) for more information about covered
                                                                            services and referral to medical providers.
  Programs administered through the Department of
             Social Services include:
                                                                   SAGA CASH
                                                                   Cash assistance to individuals who are unemployable due to
SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM                          physical and/or mental impairment
(SNAP)
Food assistance program, including an expedited program for            •   Qualifications: Determination for        eligibility   by
which recently released individuals and others may be eligible             Department’s disability examiners.

NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)            13    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)              14
JOBS FIRST TEMPORARY FAMILY ASSISTANCE                                  •   Qualifications: Open to employed, low-income
Cash assistance to families with children, up to $550 per month             residents of New Haven. Valuable assets include a
for a family of three                                                       home, post-secondary education or job training,
                                                                            automobile, first month’s rent and security deposit, or
    •   Qualifications: Either pregnant or responsible for a                capitalizing a small business. Savings cannot be
        child under 19, and have very low income, be                        withdrawn until participant's predetermined goals are
        unemployed, or about to become unemployed.                          met. There is a minimum time commitment of 7.5
                                                                            months.
Community Action Agency of New Haven
781 Whalley Ave., New Haven, CT 06515                               ENERGY ASSISTANCE
Phone: (203) 387-7700         Fax: (203) 397-7475                   Pays for such heating sources as oil, natural gas, electricity,
Website: http://www.caanh.net/eng/                                  propane, kerosene, coal and wood
                                                                       • Qualifications: Homeowners and renters may apply. To
Community Action makes available Individual Development                    qualify, individuals must earn less than a specified
Accounts (IDAs) and energy assistance.                                     amount.

Language(s) Spoken: English and Spanish                                                     *     *       *
Hours: Monday-Friday, 9am-5pm (extended hours may be
available by appointment)
Referral/Drop In: Call for appointment, but in an emergency,
the office may take drop-ins.                                                           CLOTHING
Documentation Needed Prior to Entry: Social Security card;
bill from heating source (energy assistance only); current rent     First Baptist Church Clothes Closet
receipt or lease; bank statement; proof of monthly income           28 North Street, Milford, CT 06460
Pre-Release Application: None                                       Phone: (203) 877-6634
Transportation Assistance Available: None                           Website: http://www.firstbaptistmilford.com/
Cost(s): None
Faith Based: No                                                     Free clothing for all ages.

Benefits available through the Community Action Agency              Language(s) spoken: English
include:                                                            Hours: Tuesday 10 a.m.-2 p.m.
                                                                    Contact Person: Annie Laura Williams
INDIVIDUAL DEVELOPMENT ACCOUNTS (IDAS)                              Population Served: Everyone
IDAs help low income families build assets and solidify financial   Faith Based: Yes
independence. The program provides two-to-one matching funds
of between $500 and $1000 per year to families trying to save       Glorified Deliverance Church
towards a valuable asset                                            604 Dixwell Avenue, New Haven, CT

NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)             15    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)           16
Phone: (203) 624-4175
                                                                    Hours:         Amity Rd.: Monday-Wednesday, 10 a.m.-6 p.m.,
Free clothing for New Haven residents only.                                        Thursday 10 a.m.-8 p.m., Friday and Saturday
                                                                                   10 a.m.-6 p.m., Sunday 9 a.m.-6 p.m.
Language(s) spoken: English                                                        Dixwell Ave.: Monday-Saturday 9 a.m.-9 p.m.,
Hours: By appointment only                                                         Sunday 9 a.m.-6 p.m.
Population Served: New Haven residents
Referral/Drop In: By appointment                                    Population Served: Everyone
Documentation Needed Prior to Entry: Photo ID
Faith Based: Yes                                                    Faith Based: No
Direct Services: clothing, food pantry (every 2nd and 4th
Saturday)                                                           Harbor Health Services Clothing Bank
                                                                    30 Harrison Ave, Branford, CT 06405
Goodwill Thrift Stores                                              Phone: (203) 483-2643          Fax: (203) 483-2644
61 Amity Road, New Haven, CT 06515                                  Website:
Phone: (203) 397-2735       Fax: (203) 389-4980                     http://www.volunteersolutions.org/uwgnh/org/opp/239565.html

2369 Dixwell Avenue, New Haven, CT 06417                            $10 membership per year for each adult will allow you to shop
Phone: (203) 230-2910       Fax: (203) 287-9795                     twice a month and pick seven articles of clothing each visit.

Website: http://www.newhavengoodwill.easterseals.com                Language(s) spoken: English, Spanish
                                                                    Hours: Monday-Thursday 9:30 a.m.-2 p.m.; Friday 9:30 a.m.-1
Low cost clothing, in addition to housewares and shoes. During      p.m.; Saturday, 11 a.m.-1 p.m.
the week, all items of the assigned color-of-the-week are 50%       Contact Person: Joan McFarlane
off. On Sundays, clothing and shoes that are the assigned color     Population Served: Everyone
of the month (equal to a quarter of the merchandise) are just $1.   Cost(s): $10/year
On certain holidays, all items are 50% off.                         Faith Based: No

Vouchers to obtain free clothing may be available based on          Hospital of St. Raphael Auxiliary Thrift Shop
need. To apply, a non-profit organization must send a letter on     1386 Chapel Street, New Haven, CT 06511
your behalf. The letter must have the organization’s letterhead,    Phone: (203) 789-3312
your name, explanation of your financial circumstances and          Website: http://www.srhs.org/body.cfm?id=365
what articles are needed (clothing, furniture, housewares). The
letter must be addressed to Joseph Galasso and must be mailed       Low cost clothing, household goods, books, and small
to the following address: Easterseals Goodwill Industries, 95       appliances (items priced at $5 or less). HOPE for young adults
Hamilton Street, New Haven, CT 06511. Goodwill vouchers for         being trained for the job market at the hospital and can select
emergency situations can also be obtained at the Red Cross.         free clothing for job interviews. Note: Accepts CASH ONLY.

Language(s) spoken: English, Spanish
NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)             17    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)           18
Language(s) spoken: English                                     Our Lady of Victory Church Clothes Closet
Hours: Monday- Friday 10 a.m.-3 p.m.                            634 Jones Hill Road, West Haven, CT 06516
Population Served: Everyone                                     Phone: (203) 931-9989
Faith Based: Yes
Direct Services: clothing; HOPE program provides job training   $5 membership for the whole year allows one visit per month.
for young adults                                                On each visit, members can take a large bag’s worth of clothing
                                                                and household goods.
Immanuel Missionary Baptist Church Clothes Closet
1324 Chapel Street, New Haven CT                                Language(s) spoken: English
Phone: (203) 777-8744                                           Hours: Monday-Saturday 9:30 a.m.-11:30 a.m.
                                                                Contact Person: Valerie Cosenzia
Free clothing for New Haven residents in need.                  Population Served: Everyone
                                                                Documentation Needed Prior to Entry: Photo ID
Language(s) spoken: English                                     Faith Based: Yes
Hours: Thursdays from 10 a.m.-12 p.m.
Population Served: residents in need                            Project Hope-First Lutheran Church
Restriction(s): only New Haven residents                        52 George St, West Haven CT
Documentation Needed Prior to Entry: Photo ID preferred         Phone: (203) 933-2380
Faith Based: Yes
Direct Services: clothing, food pantry                          Provides free clothing to people in need.

Loaves & Fishes Food Pantry of St. Paul & St. James             Language(s) spoken: English
Episcopal Church Community                                      Hours: Thursday 6:15 p.m.-7:30 p.m.
57 Olive Street, New Haven, CT 06511                            Contact Person: Phillip Krakowiak
Phone: (203) 562-2143                Fax: (203) 562-0408        Population Served: Everyone
Email: loavesfishesstpj@hotmail.com                             Faith Based: Yes
Website: www.stpaulstjames.org                                  Direct Services: clothing; hot meal and bag of groceries
                                                                (Thursday night)
Clothes closet for adults and children.
                                                                Salvation Army
Language(s) spoken: English                                     450 George Street, New Haven, CT
Hours: First and Third Saturday every month from 9 a.m.-10:30   Phone: (203) 624-9891         Fax: (203) 777-2304
a.m.
Contact Person: Wendy McLeod                                    Emergency clothing voucher ONLY for those who have
Population Served: Everyone                                     experienced a catastrophe such as a fire or flood.
Faith Based: Yes
Direct Services: clothing, bag of groceries                     Language(s) spoken: English, Spanish
                                                                Hours: Monday, Wednesday, and Friday 9 a.m.-11:30 a.m., call

NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)          19   NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)           20
ahead to make an appointment                                      Free emergency clothing.
Contact Person: Captain Karen Wetzel
Population Served: Greater New Haven area                         Language(s) spoken: English
Documentation Needed Prior to Entry: letter with                  Hours: Wednesday and Friday 10 a.m.-12 p.m. Closed July and
organization letterhead confirming need in light of catastrophe   August.
Faith Based: Yes                                                  Population Served: Dixwell, Newhallville and Dwight residents
Direct Services: clothing vouchers; emergency food pantry,        preferred
diaper bank, utility assistance program                           Faith Based: Yes
                                                                  Direct Services: emergency clothing, emergency food pantry
Salvation Army Thrift Store                                       and diaper bank (by application only).
274 Crown Street, New Haven, CT 06511
Phone: (203) 776-2448                                             Varick A.M.E. Zion Church Food Pantry & Soup
                                                                  Kitchen
1359 Dixwell Avenue, Hamden, CT 06514                             242 Dixwell Avenue, New Haven, CT 06511
Phone: (203) 230-2323                                             Phone: (203) 624-6245              Fax: (203) 624-2789
Website: http://www.use.salvationarmy.org                         Email: vzchurch@snet.net
                                                                  Website: www.varickchurchamez.org
Low-cost clothing, in addition to housewares, shoes, and
furniture. Weekly specials of 50% off clothing and shoes based    Provides free clothing.
on the color-of-the-week. Wednesday is Family Day: all
clothing, shoes, bric-a-brac, and toys are 50% off except items   Language(s) spoken: English
that are the current color-of-the-week.                           Hours: fourth Tuesday of every month from 3-5pm
                                                                  Population Served: Everyone
Language(s) spoken: English, Spanish                              Documentation Needed Prior to Entry: Photo ID with address
Hours: Crown St.: Monday-Saturday, 9 a.m.-5 p.m.                  or envelope with address
        Dixwell Ave.: Monday, Tuesday, Friday and Saturday        Faith Based: Yes
        10 a.m.-6 p.m., Wednesday and Thursday 9 a.m.-7 p.m.      Direct Services: clothing, food pantry (fourth Tuesday), soup
Phone: 1-800-SA-TRUCK                                             kitchen (every Monday at 5pm)
Population Served: Everyone
Faith Based: Yes
Direct Services: clothing, training site
                                                                                            *   *      *
St. Luke’s Auxiliary Thrift Shop
111 Whalley Avenue, New Haven CT
Phone: (203) 865-0141
Email: slchurch1844@snet.net
Website: www.stlukesnewhaven.org



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                                                           St. Matthew’s Church
                       FOOD                                400 Dixwell Avenue, New Haven, CT 06511
                                                           Phone: (203) 777-0472

FREE BREAKFAST                                             Serves breakfast Saturday 8am-9am

                                                           St. Mary’s UFB Church
Macedonia Church of God, Breakfast Program                 49 Goffe Street, New Haven, CT 06511
151 Newhall Street, New Haven CT
Phone: (203) 776-4501                                      Serves breakfast Saturday 10am-1pm
Serves breakfast Sunday 7:30am-9am
                                                           FREE LUNCH
Morning Star       Unified   FWB     Church:   Breakfast
Program                                                    Community Soup Kitchen at Christ Episcopal Church
125 Dixwell Avenue, New Haven CT 06511                     84 Broadway, New Haven CT
Phone: (203) 865-1533                                      Phone: (203) 624-4594

Serves breakfast, Monday 9am-10am                          Serves lunch Monday, Tuesday, Thursday, Friday, and
                                                           Saturday from 11:30am-1:30pm. When available, take-out is
St. Martin DePorres Church                                 offered from 1:20pm-1:30pm; bring containers.
136 Dixwell Avenue, New Haven CT
Phone: (203) 624-9944                                      Immanuel Missionary Baptist Church
                                                           1324 Chapel Street, New Haven CT
Serves breakfast, Tuesday 8:30am-9:30am.                   Phone: (203) 777-8744

                                                           Serves lunch Sunday 1:30-2:30.
St. Luke’s Church
111 Whalley Avenue, New Haven, CT 06511
Phone: (203) 865-0141                                      St. Thomas More Soup Kitchen
                                                           (Thomas E. Golden Jr. Center)
Serves breakfast Wednesday 8am-9am                         268 Park Street, New Haven CT
                                                           Phone: (203) 777-5537
St. Paul U.A.M.E. Church
                                                           Serves lunch Wednesday 11:30-1pm, October through April.
150 Dwight Street, New Haven, CT
                                                           Handicap accessible.
Serves breakfast Friday 8-10AM



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FREE DINNER                                                       walk-in basis on 3rd Saturday of each month starting at 9am,
                                                                  while supplies last.
Downtown Evening Soup Kitchen
311 Temple Street, New Haven CT
                                                                  Centro San Jose
                                                                  290 Grand Avenue, New Haven CT
Phone: (203) 624-6426
                                                                  Phone: (203) 771-6771
Website: http://downtowneveningsoupkitchen.com/
                                                                  Food pantry for to Fair Haven residents. Distributes food on a
Sunday 5pm (Summer Only); Monday-Thursday 5:45pm;
                                                                  walk-in basis: Fridays 9am - Noon.
Friday 5:45 pm (September through early May) (United Church
Parish House, Temple and Wall Streets)
                                                                  Church of Christ
                                                                  16 Gem Street, New Haven CT
Slifka Center for Jewish Life
                                                                  Phone: (203) 777-2992
80 Wall Street, New Haven, CT 06510 (next to Naples Pizza)
                                                                  For New Haven residents in need. Walk-in hours: Thursday and
Free dinner Sunday 6pm-7pm (September through April)
                                                                  Friday, 10am-1pm. In addition, pastries are available on
                                                                  Tuesday 10am-1pm. Proof of residency required.
Varick A/M/E. Zion Church
242-246 Dixwell Avenue, New Haven CT
Phone: (203) 624-6245
                                                                  Church of God of Prophecy
                                                                  155 Grand Avenue, New Haven CT 06513
                                                                  Phone: (203) 776-7676
Soup kitchen available Monday 5:30pm-6:30pm.
                                                                  For Fair Haven residents in need. Walk-in hours: 2nd and 4th
FOOD PANTRIES                                                     Saturdays 10 am - 12 noon.

Angel Food Network                                                Community Action Agency
Church on the Rock                                                781 Whalley Avenue, New Haven CT
85 Hamilton Street, New Haven CT 06511                            Phone: (203) 387-7700
Phone: (203) 498-2687
                                                                  Assists with food programs and emergency food. Also provides
Low-cost high quality food for individuals and families. *EBT     referrals to other local food pantries. For Dwight/West Rock
Card accepted                                                     families, older adults, pregnant women, and people with
                                                                  disabilities. By appointment, Mon-Fri. 9 - 11 am. Proof of
                                                                  income and proof of residency required.
Bethel AME Church
255 Goffe Street, New Haven CT
Phone: (203) 865-0514                                             FISH of Greater New Haven
                                                                  P.O Box 8552, New Haven CT
Food pantry for New Haven Residents. Distributes food on a        Phone: (203) 467-7280

NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)            25   NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)          26
Delivers a bag of non-perishable food once per month to New        International Youth Ministry
Haven residents who are homebound. Not currently taking new        PO Box 562, 495 Elm Street, New Haven CT
clients.                                                           Phone: (203) 777-8002

Free Forever Prison Ministry                                       By appointment only.
149 Rosette Street, New Haven CT
Phone: 203-435-1864                                                Jewish Family Service of New Haven
                                                                   1440 Whalley Avenue, New Haven CT
Provides food for people with AIDS or recently released from       Phone: (203) 397-0796 or (203) 389-5599
prison. Volunteers can deliver to people homebound or without
transportation. Call 9am - 5pm, Monday - Friday for an             Provides monthly assistance to registered families on Tuesdays
appointment.                                                       and every other Friday from 8:30-11:45. Have to have photo ID
                                                                   showing residence in New Haven County. Currently not
Glorified Deliverance Church                                       accepting new families for monthly assistance but will provide
604 Dixwell Avenue, New Haven CT                                   one-time emergency assistance to new families. If there is a food
Phone: (203) 624-4175                                              pantry closer to your residence, you will be referred to that
                                                                   pantry.
For Dixwell residents in need. By appointment.
                                                                   Hill Neighborhood Food Program (Christian
Holy Ghost Deliverance Church                                      Community Action)
15 Mead Street, New Haven CT                                       166-168 Davenport Avenue, New Haven CT
Phone: (203) 752-1618                                              Phone: (203) 777-7848
                                                                   Website: www.ccahelping.org
For Hamden or New Haven residents in need. Food pantry walk-
in distribution once a month, between 11th and 15th of every       Distributes food to families with children, elderly, or disabled
month, from 1pm to 5pm; call for availability. People with an      single adults in need by appointment only. Clients will select and
emergency need can call and leave a message for the pantry         bag their own food from pantry stock. Only available to Hill
coordinator.                                                       residents with proper ID.

Immanuel Missionary Baptist Church                                 Loaves and Fishes Food Pantry
1324 Chapel Street, New Haven CT                                   St. Paul’s and St. James Episcopal Church
Phone: (203) 777-8744                                              57 Olive Street, New Haven CT
                                                                   Phone: (203) 562-2143
Food is distributed every other Tuesday, 10am - 12noon. Must       Walk-in Hours: 1st and 3rd Saturday of each month, 9am -
have an EBT card, State ID or proof of address. Must live in the   10:30am.
church’s immediate neighborhood. Sunday afternoons 1:30 -
2:30.

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Mount Hope Temple Food Pantry                                     Phone: (203) 777-0472
555 Dixwell Avenue, New Haven CT
Phone: (203) 562-3932                                             For Dixwell-Newhallville residents; 2nd Saturday of every
                                                                  month, 9am - 12noon and on emergency basis.
Provides food for New Haven residents by appointment only.
                                                                  Varick A/M/E. Zion Church
New Haven Homeless Resource Center                                242-246 Dixwell Avenue, New Haven CT
56 Ferry Street, New Haven CT                                     Phone: (203) 624-6245
Phone: (203) 752-7500
                                                                  By appointment, once monthly. Food pantry available every 4th
Provides food and referral services for New Haven residents.      Tuesday at 3pm. Photo ID with proof of address required (do
Food available on Wednesday from 12-1:30. People with ID’s        not need to live in New Haven).
will be served first. No residency requirement.
                                                                  Temple Street Downtown Evening Soup Kitchen
Pitts Chapel Baptist Church Food Pantry                           311 Temple Street, New Haven CT
64 Brewster Street, New Haven CT                                  Phone: (203) 624-6426
Phone: (203) 777-1044                                             Website: www.downtowneveningsoupkitchen.com

Dixwell / Newhallville / Downtown area residents served on the    Provides emergency food services to New Haven residents;
1st and 3rd Saturday of each month, 8:30am-12noon.                walk-in Wednesday 2pm - 3pm only.

South Central Connecticut Agency on Aging                         Waverly Tenant Management Food Pantry
1 Long Wharf Drive, New Haven CT                                  49 Waverly Street, New Haven CT
Phone: (203) 785-8533
                                                                  For Dwight residents, 2nd and 4th Wednesday of month, 5 -
Will refer people in need to Meals on Wheels.                     6:30pm.

St. Luke’s Services                                               Whitney Christian Life Center
111 Whalley Avenue, New Haven CT                                  691 Whitney Avenue, New Haven CT
Phone: (203) 865-0141                                             Phone: 203-772-1800

For residents of Dwight/Whalley/Dixwell Areas who have filed      For East Rock-Downtown area residents, last 2 Saturdays of
an application to receive food assistance with St. Luke’s. Not    month, 10am – 12 Noon
currently accepting new applications; emergency food,
Wednesdays and Fridays, 10am - 12noon.                            WIC PROGRAMS
                                                                  WIC (Special Supplemental Programs for Women, Infants, and
St. Matthew’s Church Food Pantry                                  Children) Programs provide specific nutritious food items &
400 Dixwell Avenue, New Haven CT                                  baby formula including nutrition education to eligible pregnant
NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)            29   NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)           30
women, post-partum women up to six months regardless of how
pregnancy ends, breastfeeding women up to one year after              Columbus House
delivery, and infants & children up to their fifth birthday. Income   586 Ella T. Grasso Boulevard, New Haven, CT 06519
guidelines apply.                                                     Phone: (203) 401-4400
                                                                      Email: info@columbushouse.org
        Fair Haven Community Health Center - WIC                      Website: www.columbushouse.org
        Program
        374 Grand Avenue, New Haven CT 06513                          Emergency shelter for SINGLE ADULT MEN AND WOMEN
        Phone: (203) 773-5007                                         (pregnant women are allowed, but CANNOT remain after their
                                                                      children are born). Doors open daily at 4:30 p.m. for men and 4
        Hill Health Center - WIC Program                              p.m. for women. Longer stays are permitted in the Length of
        428 Columbus Avenue, New Haven CT                             Stay (LOS) program by referral only.
        Phone: (203) 503-3080
                                                                      Cost(s): Emergency Shelter: $3/day or the option to perform
                                                                                  chores in place of payment.
        Hill Health Center - WIC Program
                                                                                 Length of Stay: $90/month
        226 Dixwell Avenue, New Haven CT
                                                                      Language(s) Spoken: English, Spanish
        Phone: (203) 503-3420
                                                                      Hours: Doors open daily at 4:30 p.m. for men and 4:00 p.m. for
                                                                      women for emergency shelter services.
        Hospital of St. Raphael - WIC Program                         Population Served: Single men and women.
        1401 Chapel Street, New Haven CT                              Restrictions: No children. Pregnant women are allowed, but
        Phone: (203) 789-3563                                         may not remain after their children are born.
                                                                      Referral/Drop In: Drop-in for emergency shelter
                        *       *       *                             services/referral by Columbus House for Length of Stay
                                                                      Program.
                                                                      Documentation Needed Prior to Entry: None.
                      HOUSING                                         Can You Apply Before You Leave Prison? No. Acceptance
                                                                      into emergency shelter services is done by lottery each day.
                                                                      Acceptance into the LOS program is made only after a referral
                                                                      by Columbus House.
EMERGENCY HOUSING FOR                                                 Accessibility: Wheelchair accessible.
INDIVIDUALS                                                           Capacity: Emergency Shelter: 16 male beds, 14 female beds
The following organizations offer emergency shelter                                 (can accommodate more women on cots as
services for single adults (those over the age of 18). Many                         needed).
of these shelters have restrictions on the individuals they                     Length of Stay: 24 male beds, 15 female beds.
serve (for example, some serve only women).                           Transportation Assistance Available: No.
                                                                      Faith Based: No.
                                                                      Other Services Available: Two meals daily, coin-operated
                                                                      laundry facilities, employment specialist, basic medical

NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)               31    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)           32
assessment, NA (Narcotics Anonymous) groups and peer                 adults and children who are victims of domestic violence and
mentors. Caseworkers can make referrals to social services and       abuse.
medical services. All those who stay at the shelter have the
option to meet with a case manager, though it is not required.       Cost(s): None.
                                                                     Language(s) Spoken: English, Spanish
Columbus House Seasonal Overflow Shelter for Men                     Hours: Hotline is available 24 hours/day.
232 Cedar Street, New Haven, CT 06519                                Population Served: Adults and child victims of domestic
Phone: (203) 773-9673                                                violence.
Email: info@columbushouse.org                                        Restrictions: Must be victims of domestic abuse or violence.
Website: www.columbushouse.org                                       Referral/Drop In: No need for referral; for assistance call
                                                                     hotline.
Emergency overflow shelter for ADULT MEN ONLY (no women              Documentation Needed Prior to Entry: None.
or children). Generally open from November-May if funding is         Can You Apply Before You Leave Prison? No (access to
available. Doors open daily at 4 p.m.                                shelter is granted on a first-come, first-served basis).
                                                                     Capacity: 15 beds.
Cost(s): $3/day or the option to perform chores in place of          Transportation Assistance Available: No.
payment.                                                             Faith Based: No.
Language(s) Spoken: English, Spanish                                 Other Services Available: Shelter services, support groups,
Hours: Doors open daily at 4:00 p.m.                                 court-based advocacy and community education. Counselor
Referral/Drop In: Drop-in.                                           advocates can work with shelter residents to find employment
Documentation Needed Prior to Entry: None.                           and permanent housing.
Can You Apply Before You Leave Prison? No. Acceptance
into the facility is on a first-come, first-served basis each day.   Emergency Shelter Management Service (formerly
Accessibility: Wheelchair accessible.                                Immanuel Baptist)
Capacity: 75.                                                        645 Grand Avenue, New Haven CT 06511
Transportation Assistance Available: No.                             Phone: (203) 777-2522
Faith Based: No.                                                     Email: immanuel0@snet.net
Other Services Available: Case managers can make referrals to
social services. All those who stay at the shelter have the option   Emergency shelter located in Fair Haven provides emergency
to meet with case manager.                                           shelter to SINGLE ADULT MEN (no women or children).

Domestic Violence Services of Greater New Haven                      Cost(s): If a resident cannot pay, he will not be turned away. If
Shelter Location Confidential (call hotline for assistance)          a resident has an income, the cost is $3/night, which will be
Phone: (203) 865-1957 / (203) 789-8104 (24-hour hotline)             deposited into a savings account. The contents of the account
Email: endabuse@dvsgnh.org                                           will be returned to the resident when he leaves the shelter.
Website: http://www.dvsgnh.org                                       Language(s) Spoken: English
                                                                     Hours: Intake is conducted from 4 p.m.-11 p.m. every day.
Emergency shelter (up to 60 days) and other support services for     Population Served: Adult men.

NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)              33    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)             34
Restrictions: No women, no families, no one under the age of      Can You Apply Before You Leave Prison? No. Applicants for
         18.                                                      shelter services must be able to enter the shelter immediately.
Referral/Drop In: Drop-in (first come-first served).              Accessibility: Wheelchair accessible.
Documentation Needed Prior to Entry: A social security            Transportation Assistance Available: Bus tokens are available
number is required. If the resident has a photo I.D., Emergency   to those who are living in the shelters.
Shelter Management Services will make a copy of the I.D. when     Faith Based: No.
the resident enters the shelter.                                  Other Services Available: Services available at Careways
Can You Apply Before You Leave Prison? No. Admission is           include case management, housing search assistance. Case
determined on a walk-in basis (first come-first served).          managers can make referrals to outside social service agencies.
Accessibility: Wheelchair accessible.
Capacity: 75 spaces.
Transportation Assistance Available: No.                          EMERGENCY HOUSING FOR
Faith Based: Yes.
Other Services Available: Job development training. During        FAMILIES
the first thirty days of their stay residents must meet with a    There are several sites in the New Haven area that provide
caseworker at Emergency Shelter Management Service (even if       emergency shelter for families.       Some organizations
they have another caseworker elsewhere) and develop plans for     provide housing only for female-headed households.
achieving self-sufficiency.
                                                                  Christian Community Action – Hillside Family Shelter
New Haven Home Recovery Inc. – Women in Crisis                    168 Davenport Avenue, New Haven CT 06519
559 Howard Ave.                                                   Phone: (203) 777-7848       Fax: (203) 777-7923
Phone: (203) 624-5798                                             Email: cca@ccahelping.org
Email: edowning@nhhr.org                                          Website: www.ccahelping.org
Website: www.nhhr.org
                                                                  Christian Community action provides emergency shelter for
Emergency shelter for SINGLE WOMEN ONLY (no men or                families with at least one child under the age of 18 at two
children).                                                        locations in New Haven. The organization provides shelter for
                                                                  up to 90 days, and entry into the shelter is determined on a first
Cost(s): None.                                                    come-first served basis.
Language(s) Spoken: English, Spanish
Hours: 9 a.m. – 5 p.m.                                            Cost(s): None.
Population Served: Adult single women.                            Language(s) Spoken: English, Spanish
Restrictions: No children. Residents may not use illegal drugs    Hours: Monday - Friday, 9 a.m. – 5 p.m.
        or alcohol.                                               Locations: 168 Davenport Avenue, New Haven, CT
Referral/Drop In: DSS referral or referral from social service                  124 Sylvan Avenue, New Haven, CT
professionals in the community. The referring agency must         Population Served: Families of any size with children under the
submit a completed referral form prior to intake. If applicants   age of 18.
require a form, they can call NHHR to get one.                    Restrictions: Adults with children under the age of 18 only.
Documentation Needed Prior to Entry: I.D.                         Referral/Drop In: Referral by social service agency or drop-in.
NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)           35    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)              36
Documentation Needed Prior to Entry: None.                             New Haven Home Recovery Inc. – Careways Program
Can You Apply Before You Leave Prison? No. Acceptance                  223 Portsea Street, New Haven, CT 06519
into the facility is on a first-come, first-served basis and depends   Phone: (203) 492-4866
upon availability.                                                     Email: edowning@nhhr.org
Accessibility: One of the shelter apartments is wheelchair             Website: www.nhhr.org
accessible.
Capacity: 17 apartments of different sizes.                            Emergency shelter for women with children or pregnant women
Transportation Assistance Available: No.                               (no male children over the age of 10).
Faith Based: Yes (ecumenical).
Other Services Available: Caseworkers on staff can make                Cost(s): None.
referrals to other social services.                                    Language(s) Spoken: English, Spanish
                                                                       Hours: Monday - Friday, 9 a.m. – 5 p.m.
Domestic Violence Services of Greater New Haven                        Population Served: Adult women with children or who are
Shelter Location Confidential (call hotline for assistance)                     pregnant.
Phone: (203) 865-1957                     (203) 789-8104       (24-    Restrictions: No male children over the age of 10. Residents
hour hotline)                                                          may not use illegal drugs or alcohol.
Email: endabuse@dvsgnh.org                                             Referral/Drop In: DSS referral or referral from social service
Website: http://www.dvsgnh.org                                         professionals in the community. Referring agency must submit a
                                                                       completed referral form prior to intake. If applicants require a
Emergency shelter and other support services for adults and            form, they can call NHHR to get one.
children who are victims of domestic violence and abuse.               Documentation Needed Prior to Entry: I.D. card.
                                                                       Can You Apply Before You Leave Prison? No. Applicants for
Cost(s): None.                                                         shelter services must be able to enter the shelter immediately.
Language(s) Spoken: English, Spanish                                   Accessibility: Wheelchair accessible.
Hours: Hotline is available 24 hours/day.                              Capacity: 64 spaces.
Population Served: Adults and child victims of domestic                Transportation Assistance Available: Bus tokens are available
         violence.                                                     to those who are living in the shelters.
Restrictions: Must be victims of domestic abuse or violence.           Faith Based: No.
Referral/Drop In: No need for referral; for assistance call            Other Services Available: Services available at Careways
hotline.                                                               include case management, housing search assistance. Case
Documentation Needed Prior to Entry: None.                             managers can make referrals to outside agencies.
Can You Apply Before You Leave Prison? No. Access to
shelter is granted on a first-come, first-served basis.                New Haven Home Recovery – Life Haven
Transportation Assistance Available: No.                               447 Ferry Street, New Haven, CT 06513
Faith Based: No.                                                       Phone: (203) 776-6208
Other Services Available: Shelter services, support groups,            Email: info@lifehaven.org
court-based advocacy and community education. Caseworkers              Website: www.lifehaven.org
at the shelter can make referrals to other social service programs.
                                                                       Emergency shelter for women with children and pregnant

NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)                37    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)            38
women in their third trimester.
                                                                  Cost(s): None.
Cost(s): None.                                                    Language(s) Spoken: English, Spanish
Language(s) Spoken: English, Spanish.                             Hours: M-F, 10 a.m. – 10 p.m.
Hours: Monday - Friday, 9 a.m. – 5 p.m.                           Population Served: Youth between the ages of 16 and 18,
Population Served: Women with children, or pregnant women         including those with young children.
in their last trimester.                                          Restrictions: Must be between the ages of 16 and 18. All those
Restrictions: No men; no male children over the age of 10.        who enter the shelter are screened by a clinician and must be
Residents may not use illegal drugs or alcohol.                   capable of living independently. Otherwise, they are referred to
Referral/Drop In: Referral only.                                  another location.
Documentation Needed Prior to Entry: DSS referral or              Referral/Drop In: Drop-in.
referral from social service professionals in the community.      Documentation Needed Prior to Entry: Photo I.D., birth
Referring agency must submit a completed referral form prior to   certificate and social security number. Any youth that come in
intake. If applicants require a form, they can call NHHR to get   with children must have social security numbers for those
one.                                                              children.
Can You Apply Before You Leave Prison? No. Applicants for         Can You Apply Before You Leave Prison? No.
shelter services must be able to enter the shelter immediately.   Accessibility: Wheelchair accessible.
Accessibility: Partially wheelchair accessible.                   Capacity: 2-3 emergency shelter spots.
Capacity: 40 people.                                              Transportation Assistance Available: Youth Continuum will
Transportation Assistance Available: Bus tokens are available     provide bus tokens to those who visit the intake center.
to those who are living in the shelters.                          Faith Based: No.
Faith Based: No.                                                  Other Services Available: Youth Continuum offers a diaper
Other Services Available: Services available at Life Haven        bank, free hot showers and a food pantry. Caseworkers are
include case management and housing search assistance. Case       available to meet with youth regarding permanent housing, job
managers can make referrals to outside agencies.                  training and educational services.

EMERGENCY HOUSING FOR                                             TRANSITIONAL HOUSING FOR
MINORS                                                            ADULTS
Youth Continuum/Helping Our Society to Survive                    Christian Community Action – Stepping Stone
(HOSTS)                                                           Transitional Housing
924 Grand Avenue, New Haven, CT 06511                             168 Davenport Avenue, New Haven CT 06519
Phone: (203) 777-8445                                             Phone: (203) 777-7848       Fax: (203) 777-7167
Email: outreach@youthcontinuum.org                                Email: jrich@ccahelping.org
Website: http://www.youthcontinuum.org/                           Website: www.ccahelping.org

Emergency shelter for male and female youth (and their            Transitional housing for families with at least one child under
children) 16 to 18-years-old for up to 21 days.                   the age of 18. Families can remain in housing for up to 24
NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)           39    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)            40
months. Acceptance into the transitional housing program can        and can stay—in private bedrooms—for up to one year.
only occur after a family goes through an interview process with
Christian Community Action. CCA considers how a family              Cost(s): $350/month.
applying for admittance would “fit in” with other families          Language(s) Spoken: English, Spanish
already living at the transitional housing site.                    Hours: M-F, 9 a.m. – 5 p.m.
                                                                    Contact person: Tiffany Rauls
Cost(s): None.                                                      Population Served: Single adult men and women.
Language(s) Spoken: English, Spanish                                Restrictions: Residents must be clean and sober; residents must
Hours: M-F, 9 a.m. – 5 p.m.                                         have an income and be able to pay rent.
Location: 660 Winchester Avenue, New Haven CT (but all              Referral/Drop In: Referral by Columbus House.
referrals are made through the Davenport Avenue office).            Documentation Needed Prior to Entry: None.
Population Served: Families of any size with children under the     Can You Apply Before You Leave Prison? No. Acceptance
age of 18.                                                          into the facility is only made following an interview.
Restrictions: Adults with children under the age of 18 only.        Accessibility: Wheelchair accessible.
Families must be selected for the transitional housing program      Capacity: 12 male beds, 8 female beds.
following an interview.                                             Transportation Assistance Available: No.
Referral/Drop In: Referral by Christian Community Action            Faith Based: No.
following interview.                                                Other Services Available: Case managers are available to meet
Documentation Needed Prior to Entry: None.                          with residents on-site. Case managers will make referrals to
Can You Apply Before You Leave Prison? No. Acceptance               other social services.
into the facility is only made following an interview.
Accessibility: One of the shelter apartments is wheelchair
accessible.
                                                                    Columbus House – Sojourners
                                                                    164 Howard Avenue, New Haven, CT 06519
Capacity: 17 apartments of different sizes.
                                                                    Phone: (203) 782-3520      Fax: (203) 782-3522
Transportation Assistance Available: No.
                                                                    Email: mrodriguez@columbushouse.org
Faith Based: Yes (ecumenical).
                                                                    Website: www.columbushouse.org
Other Services Available: Services available at Stepping Stone
include job-oriented training, parenting education, budget
                                                                    Two-year transitional living home for 16 ADULT WOMEN who
training and computer training. Case managers will make
                                                                    share bedrooms and common space. No men are permitted, and
referrals to other social services.
                                                                    residents must be committed to staying “clean and sober.”
Columbus House – On the Move                                        Cost(s): 30% of monthly income.
586 Ella T. Grasso Boulevard, New Haven, CT 06519
                                                                    Language(s) Spoken: English, Spanish
Phone: (203) 401-4400 x 174          Fax: (203) 773-1430
                                                                    Hours: M-F, 9 a.m. – 5 p.m.
Email: trauls@columbushouse.org
                                                                    Contact person: Maria Rodriguez
Website: www.columbushouse.org
                                                                    Population Served: Single adult women who have been
                                                                    diagnosed with a mental health disability and concurring
Transitional housing for SINGLE ADULT MEN AND WOMEN.
                                                                    substance abuse.
Residents must be clean and sober for the duration of their stay,

NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)             41    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)           42
Restrictions: Residents must be willing to live in a community       on a case-by-case basis. Applicants will be interviewed by
setting, and be “motivated to remain sober.”                         REACH to see if they would be a good fit for the program.
Referral/Drop In: All referrals are generated through the            Referral/Drop In: Referral is needed from Hartford Parole
Community Service Network (CSN). Once selected by CSN, the           Office.
applicant will make daily visits to Sojourners for a week, and       Documentation Needed Prior to Entry: Referring agencies
overnight visits for another week before a determination of          should send applicants’ files.
admission is made.                                                   Can You Apply Before You Leave Prison? Yes.
Documentation Needed Prior to Entry: None.                           Accessibility: Some apartments are wheelchair accessible.
Can You Apply Before You Leave Prison? No. Acceptance                Capacity: 24 beds.
into the facility is only made following an interview.               Transportation Assistance Available: Yes.
Capacity: 16 female beds.                                            Faith Based: No.
Transportation Assistance Available: No.                             Other Services Available: Tenants are required to participate in
Faith Based: No.                                                     on-site job-training workshops and cognitive behavioral groups.
Other Services Available: Case managers are available to meet        Case managers will help tenants obtain identification and apply
with residents on-site, substance abuse/relapse prevention,          for benefits. REACH will make referrals to outside providers,
trauma treatment, individual counseling, and life skills training.   and requires tenants to undergo mental health and substance
Case managers will make referrals to other social services,          abuse screenings.
including employment and educational services.

Re-Entry Assisted Community Housing (REACH)                          TRANSITIONAL HOUSING FOR
48 Howe Street, New Haven, CT                                        MINORS AND YOUNG ADULTS
Phone: (203) 495-1565
Website:
http://theconnectionwebsite.homestead.com/REACH.html                 Youth Continuum/Helping Our Society to Survive
                                                                     (HOSTS)
REACH manages scattered site apartments throughout the New           924 Grand Avenue , New Haven, CT 06511
Haven area that are subsidized based on the tenants’ income.         Phone: (203) 777-8445
Tenants MUST be on parole or transitional supervision, and can       Email: outreach@youthcontinuum.org
remain in the apartments for 4-6 months.                             Website: www.youthcontinuum.org

Cost(s): Depend on tenants’ income.                                  Transitional housing services (up to 18 months) for YOUTH
Language(s) Spoken: English, Spanish                                 (those between the ages of 17 and 23).
Hours: M-F, 9 a.m. – 5 p.m.
Population Served: People on parole or transitional supervision      Cost(s): None.
that have at least three months remaining on their sentences.        Language(s) Spoken: English, Spanish
Restrictions: Only those on parole are eligible, and applicants      Hours: M-F 10 a.m. – 10 p.m.
must be referred by their parole officer or DOC counselor.           Population Served: Youth ages 17 to 23, and their children.
Those convicted of serious felonies—particularly murder and          Restrictions: Must be between the ages of 17 and 23. Residents
arson—may be ineligible, though REACH will make decisions            must either be employed or in school. All those who enter the

NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)              43    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)            44
shelter are screened by a clinician and must be capable of living   However, HANH has strict rules about accepting people
independently.                                                      with criminal records. While records for offenses are not
Referral/Drop In: Drop-in.                                          all disqualifying, records for many offenses will make you
Documentation Needed Prior to Entry: Photo I.D., birth              ineligible for public housing.
certificate and social security number. If employed, must show
two pay stubs. A diploma if they have graduated from school, or
a school schedule if they are currently enrolled. Any youth that
                                                                    Columbus House – Permanent Supportive Housing
                                                                    Various Locations:
come in with children must have social security numbers for
                                                                           Cedar Hill Apartments, (203) 777-5965 x 201, 1465
those children. If the children are in daycare, they must show
                                                                           State Street, New Haven, CT 06511
proof of the child’s enrollment in daycare.
                                                                           Legion Woods, (203) 773-4423, 456 Legion Avenue,
Can You Apply Before You Leave Prison? No.
                                                                           New Haven, CT 06519
Accessibility: Wheelchair accessible.
                                                                           Scattered Site Housing – (203) 389-0575, 560 Whalley
Transportation Assistance Available: Youth Continuum will
                                                                           Avenue, New Haven, CT 06511
provide bus tokens to those who visit the intake center.
                                                                    Email: info@columbushouse.org
Faith Based: No.
                                                                    Website: www.columbushouse.org
Other Services Available: Youth are required to meet with
caseworkers regarding permanent housing, job training and
                                                                    Columbus House maintains various permanent residences for
educational services. Case workers will refer youth to outside
                                                                    SINGLE ADULT MEN AND WOMEN that are available by
social services.
                                                                    referral only.
Agency Description: Youth Continuum offers transitional
housing services for up to 18 months for those between the ages
                                                                    Cost(s): 30% of income.
of 17 and 23. Those between the ages of 17 and 20 will
                                                                    Language(s) Spoken: English, Spanish
ordinarily be placed in Umoja House, where residents have their
                                                                    Population Served: Single adult men and women.
own bedrooms, but otherwise live communally, with staff
                                                                    Restrictions: Cedar Hill Apartments and Legion Woods:
supervision. Those between the ages of 20 and 23 will generally
                                                                    Applicants must be at risk of becoming homeless. Scattered Site
be placed in scattered site housing for up to 18 months, but will
                                                                    Housing: Applicants must be Shelter+ Care beneficiaries or
meet with their Youth Continuum case managers once a week.
                                                                    referred by Columbus House Outreach & Engagement.
                                                                    Referral/Drop In: Cedar Hill Apartments: 13 units are
                                                                    available only to applicants who go through the Shelter+ referral
PERMANENT HOUSING                                                   process; 12 units are available through referral by Home Inc.
Subsidized permanent housing can be difficult to find in            Legion Woods: Applications must be made through DeMarco
New Haven.       Many of the organizations that offer               Property Management. Scattered Site Housing: If Shelter+
transitional housing can work with you to find permanent            beneficiary, must come with Shelter+ application; other
housing options.                                                    applicants must be referred by Columbus House Outreach &
                                                                    Engagement team.
The Housing Authority of New Haven (HANH)—which                     Documentation Needed Prior to Entry: None.
runs numerous housing developments in New Haven—is                  Can You Apply Before You Leave Prison? No. Acceptance
one place to look for permanent housing options.                    into the facilities is only made following an interview.

NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)             45    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)             46
Transportation Assistance Available: No.                                     case-by-case basis (see below for more specific
Faith Based: No.                                                             disqualifications).
Other Services Available: Case managers are available to meet       Referral/Drop In: Applications can be submitted only during
with residents on-site. Case managers will make referrals to        specific time periods announced by HANH. Announcements of
other social services.                                              these application periods will be made in local newspapers.
                                                                    During the application period, HANH accepts pre-applications
Housing Authority of New Haven                                      for a spot on a waiting list, and applicants will be assigned to one
360 Orange Street, New Haven, CT 06511                              or more waiting lists upon submission of a complete application.
Phone: (203) 498-8800                                               Documentation Needed Prior to Entry: Photo I.D., birth
Email: info@hanh-ct.org                                             certificate, and pay stubs (if applicable).
Website: www.newhavenhousing.org                                    Can You Apply Before You Leave Prison? Yes, although most
                                                                    criminal offenses will render applicants ineligible.
Permanent subsidized housing for adults living in New Haven.        Accessibility: HANH is required by federal law to provide
Applications are accepted during publicly announced time            “reasonable accommodations” for those with disabilities.
periods. HANH will NOT accept applicants with certain               Transportation Assistance Available: No.
criminal records.                                                   Faith Based: No.
                                                                    Other Services Available: Many of HANH’s properties have
Cost(s): Rent for subsidized properties will be based on 30% of     social service organizations on-site including food pantries, job
the applicant’s income (to be reexamined at least one per year,     training, medical services, religious services, supportive housing
and whenever there is a change in income.                           services and youth services.
Language(s) Spoken: English, Spanish
Hours: M-F 9 a.m. – 5 p.m.                                          HANH’s Criminal Record Restrictions
Population Served: Adults living in New Haven.                      The Housing Authority will consider the application of someone
Restrictions:                                                       with a criminal record on case-by-case basis. Therefore,
        Income Restrictions: Applicants must show that their        whether or not HANH will deny admission to an applicant for
        income does not exceed the income limits established for    public housing based on his or her criminal record is hard to
        occupancy as prescribed by the Department of Housing        predict. Overall, the Housing Authority typically limits entrance
        and Urban Development (HUD).                                into its developments to those with less serious offenses. The
        Citizenship Restrictions: At least one member of the        Housing Authority’s guidelines (ACOP) give some indication of
        household must be either a citizen or an eligible non-      what criminal offenses may lead to a denial of admission into
        citizen.                                                    HANH properties.
        Criminal Record Restrictions: HANH will deny
        eligibility for admission or continued occupancy to             •   HANH will reject applicants convicted of arson or child
        households that have a record of criminal activity or               molestation.
        drug-related activity that would adversely affect the           •   HANH will reject applicants who have been arrested for
        health, safety, or right to peaceful enjoyment of others.           or convicted of the following crimes during the 10 years
        When determining whether to deny admission or                       prior to admission:
        continued occupancy based on drug-related activity or a             o Criminal activity that shows a pattern or history of
        criminal record, HANH will consider the applicant on a                  abuse of alcohol, illegal or prescription drugs and

NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)             47    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)                48
           narcotics;                                              Hours: M-F, 9 a.m. – 5 p.m.
       o Illegal manufacture, sale, distribution, use, or          Population Served: Income-qualified renters.
           possession with intent to manufacture, sell,            Restrictions: Applicants must meet certain income
           distribute, or use a controlled substance or drug;      requirements. NWNH will conduct a background check on all
       o Use, attempted use, or threatened use of physical         those who apply for housing. Those with felony convictions will
           violence;                                               not be eligible for housing. NWNH will also refuse to accept
       o Injury to a minor;                                        applicants due to poor credit history or a history of prior
       o Eviction from public housing for illegal drug             evictions.
           activity;                                               Referral/Drop In: Everyone seeking NWNH housing must fill
       o Robbery;                                                  out an application. The application may be obtained by visiting
       o Felony larceny;                                           NWNH’s offices, downloading it from their website, or
       o Prostitution;                                             requesting that it be sent by mail. All housing placements will
       o Homicide;                                                 be made only after an application is received.
       o Possession or sale of illegal firearms;                   Documentation Needed Prior to Entry: Photo ID, pay stubs
       o Felony financial crimes (including but not limited to     for income verification, birth certificate or valid passport, bank
           welfare fraud and forgery);                             statements and documentation about any assets.
       o Any form of terrorism                                     Can You Apply Before You Leave Prison? Yes.
   •   HANH will reject applicants who have been arrested for      Transportation Assistance Available: No.
       or convicted of the following crimes during the 3 years     Faith Based: No.
       prior to admission:                                         Other Services Available: NWNH also runs a homebuyer’s
       o Misdemeanor larceny;                                      program, and the program will refer renters who wish to
       o Misdemeanor risk of injury to a minor;                    purchase homes to that program.
       o Misdemeanor criminal mischief, or disorderly
           conduct against a person or property;
       o Misdemeanor financial crimes (including but not           HOUSING ASSISTANCE & SERVICES
           limited to welfare fraud and forgery).                  While the following organizations do not provide housing or
                                                                   shelter services, they are able to help individuals with issues
NeighborWorks New Horizons                                         that they have concerning housing, including finding
235 Grand Avenue, New Haven, CT 06513                              appropriate housing, fighting housing discrimination, home
Phone: (203) 562-4514 / (800) 270-7517 (toll-free)                 ownership and paying back rent owed.
Fax: (203) 752-3210
Email: tim@mutualhousing.net                                       Community Mediation, Inc.
Website: http://nwnh.net                                           32 Elm Street, New Haven, CT 06510
                                                                   Phone: (203) 782-3500
Offers subsidized rental properties to income-qualified renters.   Email: mail@cmediation.org
NWNH will NOT accept anyone with a felony conviction.              Website: www.community-mediation.org
Cost(s): 30% of income.                                            Offers eviction and foreclosure prevention to qualified
Language(s) Spoken: English

NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)            49    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)              50
individuals, which may include rental/mortgage payments and          Agency Description: The Homelessness Intervention project
security deposits, and a homelessness intervention program for       helps those who are unable to find permanent housing (including
those who are homeless or at risk of homelessness, including         those who have been released from prison in the last 6 months).
those who have been released from prison within the last 6           The project will help applicants find housing and may assist with
months.                                                              up to $600 in rent or security deposit payments. The Eviction
                                                                     and Foreclosure Prevention Program will help those against
Cost(s): None.                                                       whom an eviction has been started with rent payments or
Language(s) Spoken: English, Spanish                                 arrearage payments.
Hours: M-F, 9 a.m. – 5 p.m.
Population Served: Anyone meeting the organization’s income          Connecticut Fair Housing Center
restrictions.                                                        900 Chapel Street, 10th Floor, New Haven, CT 06510
Restrictions: Those served by Community Mediation must have          Phone: (203) 772-3247 / (888) 247-4401 (toll-free)
a gross monthly household income of less than 60% of the gross       Website: www.ctfairhousing.org
monthly family income for Connecticut.
     • For the Homelessness Intervention Program,                    Assists clients with unfair housing practices (i.e. discrimination).
         applicants must be having trouble remaining in
         permanent housing for one of 10 reasons. One of these       Cost(s): None.
         reasons is that the applicant has been released from        Language(s) Spoken: English, Spanish
         prison within the last six months.                          Hours: M-F, 9 a.m. – 5 p.m.
     • For the Eviction and Foreclosure Prevention Program,          Population Served: Anyone who has experienced housing
         applicants must have had an eviction proceeding started     discrimination, regardless of income.
         against them (meaning they have received a Notice to        Restrictions: None.
         Quit or a Writ Summons and Complaint). Their rent           Referral/Drop In: No referral necessary, but those who wish to
         must be no more than 60% of their gross income.             contact the CFHC should call the toll-free hotline to speak to an
Referral/Drop In: No referral is necessary to apply for              intake worker. When someone calls to report housing
Community Mediation services; an application for their               discrimination, the Connecticut Fair Housing Center will take
assistance can be obtained by visiting their offices or by calling   down information about the reported discrimination and
the office. Applicants may apply themselves by visiting              investigate the complaints. The Center will also give advice
Community Mediation or calling the office, but not all applicants    about Connecticut housing law. Depending upon the situation,
will receive help from Community Mediation.                   The    the Center will either choose to represent a client or refer the
organization’s ability to help applicants is contingent on their     client to an attorney.
funding and availability.                                            Documentation Needed Prior to Entry: None.
Documentation Needed Prior to Entry: Photo I.D. For the              Can You Apply Before You Leave Prison? N/A
Homelessness Intervention Project, applicant will need to            Accessibility: Wheelchair accessible.
provide proof of their living situation.                             Transportation Assistance Available: No.
Can You Apply Before You Leave Prison? No.                           Faith Based: No.
Accessibility: Wheelchair accessible.                                Other Services Available: If the CFHC chooses not to represent
Transportation Assistance Available: No.                             a client, it will make referrals to outside attorneys.
Faith Based: No.

NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)              51    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)                52
Fair Rent Commission                                                  •   In a state-licensed treatment program, whether for
165 Church Street, New Haven, CT 06511                                    substance abuse or mental health
Phone: (203) 946-8156                                             Referral/Drop In: You must be referred by your clinical
Website: http://www.cityofnewhaven.com/FairRentCommission         provider (the person treating you for substance abuse and/or
                                                                  mental health issues in a state-licensed treatment program).
Government commission that has the power to decide whether a
rent increase or a rent charged to a tenant in New Haven is       LOGISTICARE
unfairly high.                                                    Phone: 1-888-248-9895

Cost(s): None.                                                    Unemployable individuals who have been deemed disabled and
Language(s) Spoken: English.                                      active on Title 19 medical with the state may be able to obtain
Hours: M-F 9 a.m. – 5 p.m.                                        assistance with transportation via LOGISTICARE for
Population Served: New Haven residents.                           transportation to and from treatment and medical appointments.
Restrictions: None.
Referral/Drop In: Drop-in. Those who are seeking the Fair         Eligibility: You must be unemployable, considered “disabled”
Rent Commission’s services may call to report a complaint.        by the state, and active on Title 19 medical with the state. If you
Can You Apply Before You Leave Prison? N/A                        are fully qualified for SSD/SSI as a “disabled” individual, you
Accessibility: Wheelchair accessible.                             should also be eligible.
Transportation Assistance Available: No.                          Referral/Drop In: Call for information or consult your health
Faith Based: No.                                                  care provider or case worker.

                      *       *       *                           Regional Growth Connection
                                                                  CT Works
                                                                  Phone: (203) 624-1493 ext. 245           Fax: (203) 562-1106
          TRANSPORTATION                                          May provide transportation for individuals who have obtained a
                                                                  job and need assistance to get to work until paid.
General Assistance Recovery Supports                              Eligibility: Recently employed and in need of transportation
Phone: 1-800-658-4472                                             assistance.
                                                                  Referral/Drop In: You must be referred by a case worker or
This program is run by the Connecticut Department of Mental       other service provider, who must first send your referral via fax,
Health and Addiction Services, and may provide up to three        and then call to confirm your eligibility and find out where you
months of transportation for eligible clients.                    need to go to receive assistance.
Eligibility: You may be eligible for assistance through this
program (but only through referral from your clinical treatment
provider) if you are both:
    • An employable client

NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)           53    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)               54
SAGA Support Services                                                       case and preparing the referral document.
City of New Haven                                                       •   Once this document is prepared, please call our main
165 Church Street, 1st Floor, New Haven, CT                                 phone line (see above) to arrange for scheduling of
Phone: (203) 946-8523                   Fax: 203/946-7269                   appointments. “Walk in” clients not accepted.

Those individuals who are on SAGA, do not have income, reside
in New Haven SAGA’s “catchment area” and are not receiving
any of the transportation assistance listed above may request                             *      *      *
assistance from this program.

Referral/Drop In: No drop-in/walk-in service. If you do not
have a case manager of any kind, call the SAGA office at the
phone number above to request an appointment. If you are
already receiving services from a provider (for example, a
homeless shelter or work preparation program) SAGA will
require that program to fax documentation of the services you
are receiving – see details, below.

How to Refer a Client: Documentation must be on agency
letterhead and include the following types of information unique
to the individual being served:
     • Basis of working relationship under which agency is
         providing services to active SAGA clients, i.e. Case
         Management, SA counseling, mental health services, etc.
         Please provide a copy of your action plan.
     • Frequency of need, number of times in a week the client
         attends scheduled appointments with agency and or
         appointments that can be verified by agency through its
         working relationship with clients. Must be stated within
         document when situation is known; who, what, where,
         why, how often.
     • Identify alternate transportation resources being pursued
         on the client’s behalf and/or indicate agency’s own
         transportation resource or lack thereof. We do check with
         funding sources as to inclusion of this component of
         service.
     • The complete name, title, phone number and signature of
         the agency representative who is privy to the client’s


NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)              55    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)       56
                                                                   Phone: (203) 498-4184
New Haven Reentry Resource Guide                                   Provides peer-to-peer support for culturally diverse women to
                                                                   aid in recovery from emotional, physical and substance abuse.
SECTION 3: ADDITIONAL REENTRY
          RESOURCES                                                                      *       *      *

                       *        *      *                                      DOMESTIC VIOLENCE
                                                                   Domestic Violence Services of Greater New Haven
        ADVOCACY AND SUPPORT                                       Shelter location confidential
                                                                   Phone: (203) 865-1957
              GROUPS                                               24 Hour Hotline: (203) 789-8104
                                                                   Emergency shelter and other support services for women and
                                                                   children who are victims of domestic violence and abuse.
Clean Slate Committee New Haven
A Better Way Foundation
Phone: (860) 293-0626 / (203) 809-8714                                                   *       *      *
An advocacy group for formerly incarcerated individuals and
others who reenter society.

People Against Injustice                                                               EDUCATION
P.O. Box 3302, New Haven CT 06515
Phone: (203) 503-0041                                              Connecticut Talent Assistance Cooperative-Educational
Email: justicepeace75@hotmail.com                                  Opportunity Center (CONNTAC-EOC)
Advocates for inmates to have humane conditions while              Gateway Community College (New Haven Office)
incarcerated. Also advocates for former inmates to have an         Long Wharf Campus, Room 130A
easier transition into the New Haven community.                    60 Sargent Drive, New Haven, CT 06511
                                                                   Phone: (203) 285-2216
R.O.C.C (Reformed Offenders Creating Change)                       A federally funded program through the Department of Higher
32 Elm Street, New Haven CT                                        Education that provides free educational counseling and career
Phone: (203) 530-2486                                              planning services to individuals throughout Connecticut,
Support group for ex-offenders and their families to discuss the   including formerly incarcerated individuals.
issues and concerns that affect them.
                                                                   Gateway Community College
S.W.A.N.A (Sisters With A New Attitude)                            Long Wharf Campus
50 Fitch Street, New Haven CT                                      60 Sargent Drive, New Haven, CT 06511

NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)            57    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)          58
Phone: (203) 285-2000                                                  students to pass the GED Tests. Preparation includes problem-
Offers various degrees and certifications. Admission                   solving skills in the subject areas of language arts, which include
requirements include a completed application, copy of high             reading and writing, social studies, science and mathematics.
school diploma or GED, complete measles/rubella                        Classroom instruction is supplemented by computer-assisted
immunizations (if born after 1956), and $20 fee (can get waiver        instruction with a GED interactive computer program. GED
from CONNTAC-EOC counselor). Financial aid available for               classes are also offered in Spanish. Students receive a diploma
qualifying students who complete FAFSA (Free Application for           issued by the State of Connecticut when they pass the official
Federal Student Aid) application. NOTE: Recent drug                    exam. More info on "The GED Test".
convictions may risk your eligibility—see your CONNTAC-EOC
counselor for additional information.                                  High School Credit Diploma Program (CDP)
                                                                       In the High School Credit Diploma Program, students earn
Literacy Volunteers of Greater New Haven                               academic credit in required subjects (English, Math, History,
Science Park, Building 4, New Haven, CT 06511                          and Science), which are added to any credits already earned in
Phone: (203) 865-3867                                                  previous high school classes. Upon fulfilling core requirements
Website: www.lvagnh.org                                                and attaining 22 credits, students receive a high school diploma,
Literacy Volunteers is a fully integrated national network of          awarded by the New Haven Board of Education. As an
local, state, and regional literacy providers that give adults and     alternative high school program, students benefit from small
their families the opportunity to acquire skills to be effective in    classes and a committed teaching staff. While High School
their roles as members of their families, communities, and work-       Credit classes meet Monday through Thursday, between 9:00AM
places. Literacy Volunteers provide student-focused tutoring,          and 1:00PM, electives and Curriculum Packet classes begin at
one-to-one or in small groups, at no charge to the student. The        9:00AM and end at 3:00PM and are also offered on Fridays.
mission is to change lives through literacy. If you find you're        Please be sure to see your counselor for your schedule.
studying hard but need extra help, Literacy Volunteers may be
able to help you improve your reading, writing and English             External Diploma Program (EDP)
speaking skills. Free tutoring is available.                           The External Diploma Program – EDP is a high school diploma
                                                                       program for adults who have acquired their academic skills
New Haven Adult Education                                              through life and work experiences and can demonstrate what
580 Ella T. Grasso Blvd                                                they have learned. EDP measures academic and life skills, such
New Haven, CT 06519-1806                                               as Reading, Critical Thinking, Oral Communications,
Phone: (203) 492-0213                                                  Mathematics, Writing, Self Awareness, Consumer Awareness,
Website: http://www.nhaec.org/learning4/html/index.htm                 Occupational Awareness, Scientific Awareness, and Social
                                                                       Awareness.
General Educational Development (GED)
English and math classes are geared towards improving reading          English for Speakers of Other Languages (ESOL)
skills as well as working on basic math, English grammar and           The New Haven Adult and Continuing Education Center's ESOL
writing skills, science, social studies and literature. In addition,   program includes participants from 103 countries worldwide.
students can use computer-assisted software in the computer lab.       Many of our students are new to this country and must learn the
Students advance through various levels according to the skills        language and customs quickly for social interaction as well as to
they acquire. The focus of the GED program is to prepare               seek employment. Others are interested in advancing their

NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)                59    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)               60
reading, writing and speaking skills. Our trained ESOL staff          Additional Services
welcomes all new students into our warm and truly multicultural       For registered students, the Center offers free health screenings;
environment. We offer courses ranging from Survival English to        (TB, Flu Shots, etc.). Counseling services are available for
Advanced English.                                                     registered students needing help or direction in various areas.
                                                                      Certified counselors can assist you with personal, educational,
ESOL College Preparation (TOEFL® Test of English as a                 vocational or career issues. Some of the counseling services
Foreign Language)                                                     activities offered are: Voter Registration, Family Services Day,
The New Haven Adult Education Center offers a program for             College Day, Financial Aid Workshops, AIDS Awareness
academically qualified applicants who need to meet university         Instruction, Career Day and College Admissions Workshops.
English language requirements. This course is designed to help
students improve listening comprehension, structure and written       Costs: Some costs for specific programs like TOEFL
expression as well as reading comprehension, essay writing and        preparation. For details see program descriptions above and call
speaking. It offers test taking tips, skills and strategies and is    the office to confirm.
intended to prepare students for the English language skills          Language(s) Spoken: English/Spanish
tested on the (TOEFL®) Internet Based Test. The course also           Hours: Counselors available on-site at the Ella Grasso
includes computer lab time offering both tutorial and practice on     Boulevard location Monday through Friday 9:00 AM to 3:15 PM
the format and style of the (TOEFL®) Internet Based Test. In          and Monday through Wednesday evenings from 6:00 PM to 9:00
addition, ESOL College Preparation students are encouraged to         PM.
register for our free ESOL classes and free lab sessions. The cost    Population Served: New Haven residents.
of tuition is $250.00. The Book/CD-ROM costs $65.00.                  Restrictions: Counselors will help you determine the program(s)
                                                                      best for you.
Citizenship                                                           Referral/Drop In: No referrals needed; see counselor hours
This course is a preparation for the U.S. Citizenship test given      above.
by the U.S. Citizenship and Immigration Services (USCIS). It          Can You Apply Before You Leave Prison? N/A
covers speaking, listening, reading, and writing skills to prepare    Faith Based: No.
the applicant for the USCIS interview and exam. An overview of
U.S. History and government is integrated into the curriculum.
Students must be assessed at Beginner II or higher level.
                                                                                             *        *       *
Teen Parent Outreach Program (TPOP)
The focus of this program is parenting, family literacy, and GED
preparation. Young mothers or fathers with small children under
the age of 5 attend classes while their children are cared for in a                      EMPLOYMENT
fully equipped nursery. Students learn parenting and social
development skills at the same time they are studying for their
GED Tests. Space is limited in this program. For more                 APT Vocational Services
information call Jody at 492-0213 ext. 228.                           495 Congress Avenue, New Haven, CT 06511
                                                                      Phone: (203) 781-4670        Fax: (203) 781-4796
                                                                      Website: www.aptfoundation.org

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                                                                              esteem, and to build a credible work history.
Recognizing how crucial work is to financial security, self-              •   Job-Seeking Skills Groups: Designed to teach and
esteem and family life., APT Vocational Services (AVS) helps                  implement skills such as completing job applications, job
people who are committed to drug free living find and maintain                interviewing skills, networking for job leads, and resume
the work that is right for them. Provides specialized vocational              preparation. This program is utilized to increase
rehabilitation to individuals with substance abuse and/or mental              independent functioning in the community and to obtain
health issues. The only requirement for services is that the client           employment.
is enrolled in a program of recovery, which can include 12-Step           •   Educational Placements: Provides needs-based
programs. Case managers work with specific populations: SAGA                  referrals to appropriate agencies for resources such as
recipients, DSS recipients, and homeless individuals who have                 funding for continuing education and on-the-job
both mental health and substance abuse issues. Case Managers                  training. Follow-up counseling through individual or
focus both on assisting with placement in employment and on                   group meetings is included.
overcoming barriers to employment that include homelessness,              •   Day and Evening Support Groups: Peer groups are
lack of transportation, lack of appropriate clothing, lack of                 available for clients in training, school, and new
childcare, and healthcare. The length of the program is                       employment, in order to aid in the effective resolution of
determined by client progress, client motivation and the type of              new and/or stressful situations.
goals clients set for themselves.                                         •   Job Placement: Through the efforts of the AVS job
                                                                              developer, client diligence, and community integration,
Services Include:                                                             clients are assisted in obtaining and maintaining
   • Vocational Assessment & Counseling: Individualized                       suitable employment. Follow-up continues for an
       evaluations and treatment plans are developed to assist                extended period.
       clients in identifying their vocational interest, skills, and      •   In-Service Training: The AVS staff is available to
       related self-concept measures, and utilized to establish               provide information for counselors on vocational topics
       realistic vocational goals and the means to reach those                of interest including, but not limited to, disabilities and
       goals.                                                                 how they affect employment, assessment of readiness for
   • Case Management: A liaison is provided to assist each                    vocational services, taking a vocational history,
       client to obtain services they may need. Housing,                      integration of clinical and vocational issues, resume
       transportation, child care and clothing needs are                      writing, legal issues in the employment of substance
       addressed.                                                             abusers, teaching job seeking skills, etc.
   • Life Skills & Goal-Setting Groups: Designed for                      •   Employer Education: Information and consultation is
       persons with minimal or poor work histories, the groups                provided to perspective employers to increase awareness
       address issues such as activities of daily living, work                of various disabilities and the relevant vocational
       values, decision-making, drug and alcohol issues at                    implications and legal rights of the disabled. Career
       work, time management, and specific job retention skills               Fairs are held annually to introduce local employers
   • Individual Volunteer On-the-Job Placement: Tailored                      with clients.
       to a client’s vocational interest area, this experience
       exposes clients who are not prepared for full-time              Costs: None.
       employment to different aspects of work on a limited            Language(s) Spoken: English/Spanish
       basis to develop work-related skills, increase self-

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Hours: 8:00am to 4:30pm Monday-Friday                                   access for employment searches and email correspondence are
Population Served: Individuals with substance abuse or mental           also available. Services are provided at no cost to customers,
health disorders that are having difficulty seeking and securing        regardless of employment status.
employment without support.
Restrictions: AVS cannot serve individuals convicted of sex             Costs: None.
offenses at this time because there is childcare on-site. Clients       Language(s) Spoken: Language assistance available for
should have an ID and social security card or documentation that        customers with limited English proficiency.
they can work in the United States. Staff will work with clients        Services for the Deaf: TTY/TDD (203) 859-3313
to obtain the necessary documentation.                                  Hours: 8:00am to 4:30pm Monday-Friday
Referral/Drop In: Individuals involved with probation, parole           Population Served: General public.
or a clinical provider should have their provider fill out a referral   Restrictions: None.
form. In the case where individuals may have completed                  Referral/Drop In: No referral needed.
treatment, they can stop in and fill out a referral form                Can You Apply Before You Leave Prison? N/A
themselves. Clients are welcomed anytime during business                Accessibility: Wheelchair accessible.
hours.                                                                  Transportation Assistance Available: Yes.
Can You Apply Before You Leave Prison? N/A                              Faith Based: No.
Accessibility: Wheelchair accessible.
Transportation Assistance Available: Yes.                               Construction Workforce Initiative
Faith Based: No.                                                        59 Elm Street, New Haven CT 06510
                                                                        Phone: (203) 776-2777
Connecticut Department of Labor                                         Trains New Haven residents in carpentry, painting, electrical
200 Folly Brook Boulevard, Wethersfield CT 06109                        work, plumbing and other construction trade skills. Participants
Phone: (860) 263-6505                                                   are given a weekly stipend during training and receive
Website: www.ctdol.state.ct.us                                          assistance finding employment after they have completed the
Provides some information on jobs as well as a tax credit that          program. Generally requires a high school diploma or GED
employers can receive for hiring people with criminal                   and a drivers’ license; contact the program to find out about
convictions.                                                            other requirements and available assistance in meeting those
                                                                        requirements.
CT Department of Labor – Hamden Job Center
37 Marne Street, Hamden, CT 06514                                       Easter Seals Goodwill – Community Reentry Services
Phone: (203) 859-3200 Fax: (203) 859-3120                               95 Hamilton Street, New Haven, CT 06511
Website: www.ct.gov/dol                                                 Phone: (203) 777-2000         Fax: (203) 624-5600
                                                                        Website: www.ctgoodwill.org
One of fourteen CT Works Career Centers around the state that
offer services to job seekers including job search, résumé writing      Community Re-entry Services (CRS) is a job training and job
assistance and critiquing, skills assessments, advice on                placement assistance program for ex-offenders returning to New
interviewing, career transition workshops, videos and                   Haven. CRS services include job readiness training, job
information about area job fairs. Telephones, faxes and internet        development/ job placement assistance, a temporary paid

NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)                 65    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)            66
employment program, job retention supports and case                   Can You Apply Before You Leave Prison? Yes. Inmates or
management services. CRS is open to individuals, ages 18 and          their family members are encouraged to apply for CRS and
up, who are returning from the correctional system, or are on         gather information regarding the upcoming program orientation
parole and/or probation. Individuals who are end-of-sentence          sessions. If need be, prospective clients will be put on the CRS
are also welcome to join the program.                                 wait list for future program services.
                                                                      Accessibility: Wheelchair accessible.
Transitional Employment Program (TEP)                                 Transportation Assistance: Bus tokens may be provided to
CRS also implements a temporary paid internship, the                  eligible clients if available.
Transitional Employment Program (TEP) for participating ex-           Faith Based: No.
offenders. In TEP, CRS clients work in crews of 6-8 individuals
under the guidance of an on-site Employment Specialist.               Federal Bonding Program/Operational Support Unit
Typically, TEP crews are placed for a six to eight week period in     Connecticut Department of Labor
one of ESGI’s Goodwill Stores or in local businesses. During          200 Folly Brook Boulevard, Wethersfield CT 06109
their TEP internship, participants are provided case                  Phone: (860) 263-6735
management services as well as round-trip transportation to the       Provides fidelity bonding insurance coverage to individuals with
employment site.                                                      criminal histories and other high-risk job applicants who are
                                                                      qualified, but fail to get jobs because their backgrounds
Costs: None.                                                          disqualify them from regular commercial bonding.
Language(s) Spoken: English/Spanish
Hours: 8:00am to 4:00pm Monday-Friday, evening and                    STRIVE/New Haven
weekend appointments are available as needed.                         746 Chapel Street, Suite 301 New Haven, CT 06510
Wait-list Time: The wait list time can vary, however it is based      Phone: (203) 777-1720          Fax: (203) 777-3075
on when the next Project H.I.R.E. (job readiness training) will       Website: www.strivenewhaven.com
start. Each training class is limited to 20-24 participants.
Population Served: Men and women with criminal convictions,           STRIVE-New Haven, Inc. conducts employability skills training
ages 18 and up, residing in New Haven and/or the Greater New          workshops that assist job seekers in obtaining and maintaining
Haven area and have not been convicted of a sexual offense or         employment. The STRIVE program is a three week, 105 hour
arson.                                                                workshop designed to better prepare people to market
Restrictions: Must be ages 18 and up. Individuals convicted of a      themselves, close the deal at the interview, and successfully
sexual offense as well as those convicted of arson are not eligible   transition back to work. The three-week Adult Job Readiness
to participate. Those individuals with 1st degree felonies will be    program is geared toward job seekers who lack “soft” job skills
accepted into CRS based on CRS Supervisor’s review and                and the ability to market themselves. STRIVE-New Haven offers
authorization. Individuals must have identification and social        life skills training, computer literacy workshops, job readiness
security card or birth certificate. Staff can assist individuals to   training, placement assistance, and retention services. Workshop
obtain these documents if absolutely necessary.                       graduates receive a minimum two-year follow-up and tracking in
Referral/Drop In: No referral is needed. Drop-in hours are from       addition to employment-related supportive services, case
8:00am to 4:00pm. When clients arrive at the reception desk they      management, and advocacy. Programs begin monthly and there
can ask to fill out the form for Community Re-Entry Services. A       is open enrollment (no wait list).
staff member will contact them within 24 hours.

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Costs: None.                                                                Local 1 CT JATC
Language(s) Spoken: English                                                 45 Water Street, New Haven CT 06511
Hours: 9:00am to 5:00pm Monday-Friday                                       Phone: (203) 562-8141
Population Served: Individuals who are unemployed or
underemployed and who are seeking economic self-sufficiency.        Workers Achieving Gainful Employment (WAGE)
60% or so of clients served have come into contact with the         142 Temple Street, New Haven CT 06511
criminal justice system at some point.                              Phone: (203) 764-8440
Restrictions: Must be age 17 or older; must have photo              WAGE is a progressive vocational program that serves
identification, birth certificate or a social security card. Will   individuals with severe and persistent mental illness and/or
work with clients to obtain necessary documentation.                substance abuse. Utilizing a strengths-based model, it works to
Referral/Drop In: No referral needed; drop in hours are M-F         capitalize on an individual’s desire for autonomy and
9:00am to 2:30pm                                                    independence by focusing on placing clients in the community
Can You Apply Before You Leave Prison? No, but individuals          with competitive job placements. Specific services offered
presently in halfway house programs are welcome to apply.           include situational assessments, job development and job
Applications must be made in person.                                coaching. For all clients, goals are individually tailored to their
Accessibility: Wheelchair accessible.                               interests, hopes and dreams.
Transportation Assistance: Bus tokens are available for SAGA
recipients. Participants receive two tokens per day.                Workforce Alliance
Faith Based: No.                                                    560 Ella T. Grasso Boulevard, New Haven CT 06519
                                                                    Phone: (203) 867-4030
                                                                    Workforce Alliance collaborates with a group of concerned
Union Building Trades Apprenticeship Coordinators                   organizations to link formerly incarcerated individuals with
These Joint Apprenticeship Training Committee (JATC)                employment, training and support services. Our partners include
programs offer apprenticeships in various trades that may lead      the New Haven Police Department, individual probation
to full-time union employment. Please contact the individual        officers, the Connecticut Department of Corrections, S.T.R.I.V.E.
programs about application schedules and requirements.              and a host of community-based agencies.

        New Haven Electricians JATC Local #90
        45 Water Street, P.O. Box 8145, New Haven CT 06530
        Phone: (203) 624-1840
                                                                                            *       *       *

        Southern District of CT Iron Workers JATC
        Local Union 424
        45 Water Street, New Haven CT 06511
        Phone: (203) 562-4116

        International Union       of   Bricklayers   &    Allied
        Craftworkers

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         FAMILY SUPPORT                                              You May:
                                                                        • be required to testify at a court hearing for paternity and
    (INCLUDING CHILD SUPPORT-                                              support
            RELATED)                                                    • be denied cash benefits, if you are applying for state
                                                                           assistance and you do not provide important information
                                                                           to help process your case
Bureau of Child Support (Department of Social                           • be exempt from cooperation requirements in exceptional
Services)                                                                  circumstances and situations involving domestic
194 Bassett Street, New Haven, CT 06511                                    violence
Phone: (203) 974-8248 or Toll Free TDD/TTY line: 1-800-
842-4524                                                             Eligibility: Under Federal regulations, BCSE is required to
Website:                                                             provide child support services to any individual or agency upon
http://www.ct.gov/dss/cwp/view.asp?a=2353&Q=305184                   request. To request BCSE child support services, an individual
                                                                     may either apply through their local child support agency or
The goal of the Child Support Enforcement Program is to              submit their request to BCSE directly.
improve the self-sufficiency of families through increased
financial and medical support and to establish paternity for         Child Support Enforcement Services (Judicial Branch)
children born out of wedlock. This program locates absent            414A Chapel Street, New Haven, CT 06511
parents, establishes paternity, establishes and modifies orders of   Phone: (203) 789-7485 / (800) 228-5437
support, and collects and distributes child support payments.        Fax: (203) 789-6425
Child support services are available to both custodial and non-      Website: http://www.jud.ct.gov/childsupport/default.htm
custodial parents, regardless of their income. You may apply for
child support services at the Department of Social Services office   Support Enforcement Services (SES) is part of the Judicial
nearest you.                                                         Branch, Court Operations Division. We work closely with state
                                                                     and federal agencies to operate the Connecticut Child Support
Requirements: When you receive child support services you            Enforcement Program. Our primary job is to help parents
have these responsibilities:                                         enforce and modify their child support orders. Our mission is to
                                                                     assist parents in securing financial and medical support for their
You Must:                                                            children by providing quality services and information to
   • provide all information that you can about the                  parents, the court and the community in a courteous, efficient
      noncustodial parent                                            and effective manner that is sensitive to the contributions both
   • if you are receiving state assistance, assign all of your       parents make to their children’s development.
      support rights to the state for past, present or future
      payments; a portion of your support is disregarded from        Child Support Modification
      your state assistance                                          We may be able to assist incarcerated or recently released
   • award, allowing you to become financially independent           individuals in obtaining a court-ordered change in the weekly
   • provide bills for day care and/or unreimbursed medical          amount of child support owed if you are unable to pay.
      expenses to the parent under court order to pay

NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)              71    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)              72
    •   An individual who owes child support is entitled to           Faith Based: No.
        request that his or her child support order be reviewed       Families in Crisis, Inc.
        for a possible change in the weekly amount.                   45 Court Street, New Haven, CT 06511
    •   State Law requires that the court use an individual’s         Phone: (203) 498-7790          Fax: (203) 562-3660
        present income for determining the amount of child            Website: www.familiesincrisis.org
        support.
    •   Individuals with an income of less than $50 per week          Provides family counseling and case management for men and
        may be exempt from paying child support.                      women involved in the criminal justice system and/or their
                                                                      families who are eligible for services. Clients may self refer or
If you would like Support Enforcement Services to review your         may be referred by any State or community program. Referrals
case to see if you are eligible for a change in your order, you       are accepted by telephone, fax, email or walk in. In addition,
can obtain a Modification Request form on the Support                 men, women and children (with a guardian) are eligible to ride
Enforcement Services website:                                         an agency van that transports families to certain correctional
                                                                      facilities for visitation. Riders may call the office for routes,
        http://www.jud2.ct.gov/webforms/forms/fm174.pdf               times of trips and to make a reservation. Routes change
                                                                      periodically.
You may also request a review by sending a letter directly to SES
at 414A Chapel Street, New Haven, CT 06510 or you may call            Costs: All services, other than court-referred domestic violence
203 789-7485 and choose the customer service option and ask           intervention services, are provided free of charge.
for a review. You can return the form by mail to the address          Languages(s) Spoken: English and Spanish
above if you are incarcerated and so are unable to visit the office   Hours: Office hours 8:30 am to 4:30 pm. Some services
in person.                                                            provided during weekday evening hours.
                                                                      Population Served: For family counseling and case
Cost: None                                                            management, men and women involved in the criminal justice
Languages spoken: English/Spanish language line service               system and/or their families are eligible for services. Clients may
available. Web site in English and Spanish.                           self refer or may be referred by any State or community
Services for the Deaf: Available upon request.                        program. Referrals are accepted by telephone, fax, email or walk
Hours: 8:30am-4:30pm Monday – Friday                                  in.
Population served: New Haven judicial district, including             Referral/drop in: Family counseling and case management:
Meriden                                                               Serves men and women involved in the criminal justice system
Restrictions: None.                                                   and/or their families are eligible for services. Clients may self
Referral/Drop In: No referral needed but you must have a child        refer or may be referred by any State or community program.
support order registered in the child support system that is being    Referrals are accepted by telephone, fax, email or walk in.
enforced.                                                             Domestic Violence Intervention Program: Only men referred
Can You Apply Before You Leave Prison? Yes, incarcerated              by the New Haven Court and/or Probation Office or CT
individuals can file for a review and adjustment modification         Department of Correction are eligible for this program. Referrals
through Support Enforcement Services (see explanation above)          for service are initiated by the Court//Probation Office or the
Accessibility: Wheelchair accessible.                                 Department of Correction.
Transportation Assistance Available: No.                              Can you apply before you leave prison? Yes, for family

NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)               73    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)               74
counseling program                                                                           *       *       *
Transportation Assistance Available: No (apart from van
transporting family members to certain correctional facilities for
visitation). However, FIC will travel to correctional institutions
and client homes to provide counseling services. Domestic                    GOVERNMENT AGENCIES
violence group services are provided at the agency’s office. The
agency’s office is centrally located and close to public             Connecticut Department of Correction, Central
transportation.                                                      Records
Faith Based: No.                                                     Phone: (860) 292-3486

New Haven Family Alliance                                            Criminal Record Repository
370 James Street, New Haven CT 06513                                 State of Connecticut, Department of Public Safety
Phone: (203) 786-5970                                                State Police Bureau of Identification
Website: http://www.nhfamilyalliance.org/                            111 County Club Road, P.O. Box 2794, Middletown CT 06457
The Male Involvement Network works with fathers to achieve           Phone: (860) 685-8480
positive developmental outcomes for their children. The CT           Individuals may contact this agency to obtain a copy of their
Arrearage Adjustment Program assists non-custodial parents to        state rap sheet and learn about the process of sealing, expunging
improve their relationships with their children and, where           or cleaning it up. The criminal record repository can also tell the
possible, to reduce their child support debt. Moving-To-Work is      individual who can legally have access to their record.
provides employment preparation and job placement assistance
to parents receiving cash assistance from the state of
Connecticut. Contact NHFA to learn about other programs,
                                                                     Department of Motor Vehicles
                                                                     1985 State Street, Hamden CT 06517
including those for at-risk youth.
                                                                     Phone: (860) 263-5700 (Within Hartford area or outside of
                                                                     Connecticut)
                                                                     Alternate Phone: (800) 842-8222 (Elsewhere in Connecticut)
                       *        *       *                            Connecticut state picture identification cards, driver’s license,
                                                                     registration of vehicles and plates.

         GENERAL INFORMATION                                                                 *       *       *
Dial 2-1-1 (Info-Line)
Website: http://www.infoline.org/
2-1-1 is a free community service administered by the United
Way of Connecticut. By phone, you can reach a live customer
service center that provides information on community resources
from food to clothing & beyond. The online database includes a
section listing “Community Re-Entry Services for Ex Offenders.”
NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)              75    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)               76
                                                                     Phone: (203) 974-7713
 HEALTH CARE/MENTAL HEALTH                                           Provides mental health services and addiction treatment.

     (Note: * below indicates that HIV testing is available)         Continuum of Care, Inc. - Crisis Program
                                                                     382-384 Edgewood Avenue, New Haven CT
                                                                     Phone: (203) 752-8710
AIDS Project New Haven                                               Provides short-term psychiatric care as an alternative to
1302 Chapel Street, New Haven, CT 06511
                                                                     hospitalization, in addition to intensive case management,
Phone: (203) 624-0947
                                                                     stabilization, and twelve-step programs.
Web: www.apnh.org
Hours: Monday through Friday 8:30 – 5:30, closed for lunch
12:30 – 1:30                                                         Dixwell Health Center
AIDS Project New Haven provides education, non-judgmental            226 Dixwell Avenue, New Haven CT 06511
comprehensive and holistic services to individuals infected and      Phone: (203) 787-9055
affected by HIV/AIDS. Eligible individuals may be provided with
medical case management, emergency financial assistance,             Fair Haven Community Health Center
mental health counseling, HIV testing, substance abuse recovery      374 Grand Avenue, New Haven CT 06513
support, alternative therapy services, meal delivery,                Phone: (203) 777-7411
transportation assistance, nutritional counseling, support
groups, education and outreach programs.                             Fair Haven Medical Group
                                                                     339 Eastern Street, New Haven CT 06513
AIDS Interfaith Network                                              Phone: (203) 469-5331
1303 Chapel Street, New Haven, CT 06511
Phone: (203) 624-0947 / (203) 624-4350                               *Hill Health Center (Columbus Ave.)
AIDS Interfaith Network's mission includes ministering to the        400-428 Columbus Avenue, New Haven CT 06519
physical, emotional and spiritual needs of people living with        Phone: (203) 773-1134
HIV/AIDS and their families; carrying the message of HIV/AIDS               *HIV Testing Available: (203) 503-3151
prevention to every segment of the community; broadening the                Hours: Mon-Thurs: 9:00 am - 4:00 pm
base of support for persons living with HIV/AIDS by teaching the            Appointment required for HIV testing. Insurance
community to provide care that is compassionate and non-                    accepted, sliding scale cost, no cost if unemployed or
judgmental.                                                                 uninsured. Note: confidential only, not anonymous.

*Community Health Care Van                                           *Hill Health Center (State St.)
Locations and times vary.                                            911 State Street, New Haven, CT 06511
Call (203) 996-0161 or (203) 996-0162 for current schedule.                  *HIV Testing Available: (203) 503-3530
        *HIV testing available: no charge; call for schedule.                Hours: Mon-Fri: 8:30 am – 5:00 pm
                                                                             Appointment required for HIV testing. Sliding scale cost.
Connecticut Mental Health Center                                             Confidential and anonymous.
34 Park Street, New Haven CT

NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)               77   NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)             78
Hispanic Clinic                                                               Maternal, Child and Women’s Health Division
One Long Wharf Drive, New Haven, CT 06511                                     Phone: (203) 946-8187
Phone: (203) 789-7387                                                         Director: (203) 946-5842
Variety of services from emergency to outpatient; Spanish                     Health Care for Pregnant/Parenting Women &
spoken.                                                                       Families: (203) 946-7480
                                                                              Nurturing Families Network: (203) 946-5754
Hispanos Unidos Contra El SIDA/AIDS
116 Sherman Avenue, 1st floor, New Haven, CT 06511                    Provides bicultural/bilingual community-based outreach and
Phone: (203) 781-0226                                                 case management support for pregnant and parenting women
Web: www.hispanos-unidos.org                                          and their families to successfully access health care and other
Hours: Mon., Wed & Thurs: 8:00AM -5:30PM (Closed for                  support services. This includes: insurance application assistance
lunch from 12:00-12:30); Tuesdays 8:00 a.m.-7:00 p.m                  for HUSKY and the hospital Free Care Program. Also assists
                                                                      with family re-unification, advocacy, and medical
Hospital of St. Raphael                                               transportation, referrals for employment, training and housing.
1450 Chapel Street New Haven CT 06510                                 The Division also manages the Nurturing Families Network, an
Phone: (203) 867-5436                                                 intensive home visiting program for first time mothers and
                                                                      fathers to strengthen family relationships and conducts weekly
*New Haven Health Department                                          family friendly parenting groups that provide child- care and
54 Meadow Street, New Haven, CT 06519                                 dinner.

        *AIDS Services                                                        Preventive Medicine Clinics
        Phone: (203) 946-6453                                                 Phone: (203) 946-8184 or (203) 946-8181
        Education/Counseling: (203) 946-8709
        Drug Treatment Referrals: (203) 946-7520                      The Health Department operates numerous clinics each week.
        Outreach Workers: (203) 946-5832 (for those at high           Various sexually transmitted diseases are diagnosed and treated
        risk of HIV infection)                                        by a team of doctors and nurses at the clinic facility. The clinic
        Social Service Assistance: (203) 946-8910                     also includes children's immunizations, school physicals, adult
                                                                      immunizations, tuberculosis testing, and an annual influenza
Confidential and anonymous HIV testing and counseling.                immunization clinic.
Bicultural/bilingual counselors available. AIDS outreach
workers are available to talk with people at high risk of HIV         North Side Community Outpatient Services
infection. Needle exchange program (NEP) provides clean               226 Dixwell Street, New Haven CT
needles in exchange for used ones to prevent the spread of HIV.       Phone: (203) 503-3470
AIDS education, counseling, referrals for drug treatment are          Offers adult outpatient substance abuse & mental health
also offered. Social service assistance is provided for individuals   counseling, psychiatric evaluation, medication management, and
with HIV and their families.                                          case management.




NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)               79    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)              80
*Planned Parenthood
345 Whitney Avenue, New Haven CT                                         LEGAL ASSISTANCE & LAW-
Phone: (203) 387-3131
FDA approved birth control methods (including emergency
                                                                                RELATED
contraception), pap tests and breast exams, testing and treatment
for STDs, HIV counseling and testing, pregnancy testing and         Connecticut Pardon Team, Inc.
counseling. Also offers medical and surgical abortions.             P.O. Box 807, 307 Main Street, Norwich CT 06360
        *HIV Testing Available: (203) 503-0450                      Phone: (866) 251-3810 or (860) 823-1571
        Hours: Tue & Thurs 12:30 - 4:00 pm                          Provides information and education to help individuals with
        Cost: sliding scale (approximately $30 to $60)              criminal conviction histories determine their eligibility to apply
        Confidential & Anonymous                                    for a non-inmate pardon. To be eligible for a full pardon, an
                                                                    individual must have successfully completed parole or probation
                                                                    and remained conviction-free for the term prescribed by law
South Central Rehabilitation Center
                                                                    (three years for a misdemeanor, five for a felony). Individuals
232 Cedar Street, New Haven CT 06519
                                                                    with convictions can also apply immediately for a provisional
Phone: (203) 503-3300
                                                                    pardon, which may provide some advantage in seeking
                                                                    employment. Specifically, Connecticut law prohibits employers
Women’s Health Services                                             from denying employment to a prospective employee or
911 State Street, New Haven CT 06511                                discharging or discriminating against an employee solely on the
Phone: (203) 777-4781                                               basis of a conviction that occurred before his or her employment
                                                                    for which the person has received a provisional pardon.
Yale-New Haven Hospital
20 York Street, New Haven CT                                        Housing Court
Phone: (203) 688-9907                                               121 Elm Street, New Haven CT 06510
Inpatient, outpatient and emergency room services.                  Phone: (203) 789-7056
                                                                    The court in which to file a formal complaint in regards to your
*Yale-New Haven Hospital (Yale AIDS Program)                        landlord. If you have been served with a “notice to quit,” this is
789 Howard Avenue, New Haven, CT 06510                              the court that handles all evictions.
Phone: (203) 688-3184
       *HIV Testing Available: (phone same as above)
                                                                    New Haven Legal Assistance
       Regular office hours: 9:50 am – 5:00 pm
                                                                    426 State Street, New Haven CT
       Testing Hours: Mon-Thurs 10:30 am - 3:00 pm
                                                                    Phone: (203) 946-4811
       Cost: No Charge
                                                                    Website: www.nhlegal.org
       Confidential & Anonymous
                                                                    Services are free of charge for those who are eligible. NHLA
                                                                    provides a full range of legal services including full
                                                                    representation, advice, brief service, community education and
                                                                    policy advocacy.
                       *       *       *

NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)             81    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)              82
Statewide Legal Services                                             Believe In Me Empowerment Corporation
Phone: (800) 453-3320                                                423 Dixwell Avenue, New Haven CT 06511
May offer legal consultation and/or referral for representation in   Phone: (203) 772-2771
civil legal matters including eviction/foreclosure issues.           Case management services, including a voucher for personal
                                                                     needs.

                       *        *       *                            CADES, Inc. (Christian Adult Day and Evening Services)
                                                                     104 Fairmont Avenue, New Haven, CT 06513 (program)
                                                                     1823 Ella Grasso Blvd., New Haven, CT 06511 (business office)
                                                                     Phone: (203) 469-4357 / (800) 537-4453
            REENTRY PROGRAMS                                         Fax: (203) 785-0617

                                                                     Seeks to provide necessary items such as food, clothing, rental
Belcare Community Programs & Services                                assistance, counseling etc., as well as support, to individuals
390 Whalley Avenue, 2nd Fl., New Haven CT 06511                      returning from incarceration to the community. Program
Phone: (203) 752-0311 / (203) 495-9905 Fax: (203) 549-0760           duration six months or longer if needed. CADES is staffed by
                                                                     social workers, licensed alcohol and drug counselors and case
Six-month program providing case management, job placement           managers who are trained in working with formerly incarcerated
assistance, resume writing, vocational training, treatment           individuals, homeless individuals and individuals with substance
placement, housing voucher, bus pass assistance, and additional      abuse problems. CADES also provides faith-based and pastoral
support.                                                             counseling. A food pantry is available from 1:00pm to 2:30pm
                                                                     on Wednesdays, and clothing is also available at this time unless
Costs: None.                                                         other arrangements are made.
Language(s) Spoken: English/Spanish
Hours: 9:00am to 5:00pm Monday-Friday                                Costs: None to individuals in need.
Population Served: Formerly incarcerated individuals.                Language(s) Spoken: English/Spanish
Restrictions: 18 and over, along with eligibility requirements       Hours: 9:00am to 4:00pm Monday-Friday. A food pantry is
(see below or discuss with case manager).                            available from 1:00pm to 2:30pm on Wednesdays
Referral/Drop In: No referral needed but must have                   Population Served: New Haven residents returning from
documentation of eligibility, including release papers or halfway    incarceration.
house/parole officer/probation officer’s name and phone number.      Restrictions: None.
Will work with clients to obtain necessary documentation.            Referral/Drop In: No referrals needed.
Can You Apply Before You Leave Prison? Yes, contact a case           Can You Apply Before You Leave Prison? N/A
manager to determine eligibility and begin application process.      Accessibility: Wheelchair accessible.
Accessibility: Not wheelchair accessible but staff can make          Transportation Assistance Available: Van available for
home visits.                                                         emergency transportation.
Transportation Assistance Available: Yes (locally).                  Faith Based: Yes.
Faith Based: Yes.


NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)              83    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)             84
Evergreen Family-Oriented Tree, Inc.
122 Derby Avenue, New Haven, CT 06511                                      SUBSTANCE ABUSE &
Phone: (203) 745-4440
Fax: (203) 389-6658
                                                                           BEHAVIORAL HEALTH
Call for details. Services include housing, recovery support,
employment placement assistance and more.                       Access to Recovery II
                                                                Phone: (866) 580-3922
Project MORE                                                    Website (lists providers of ATR services in Connecticut):
                                                                http://www.abhct.com/downloads/ATR%20II%20PROVIDER%
830 Grand Avenue, New Haven CT 06511
                                                                20ROSTER%2007-07-2009.PDF
Phone: (203) 865-5700
Case management services that include employment referrals
and basic needs.                                                This federally-funded program, administered in
                                                                Connecticut by Advanced Behavioral Health, Inc. for the
Resources Outreach Center                                       Department of Mental Health and Addiction Services
64 Miller Street New Haven, CT 06511                            (DMHAS) provides vouchers to adults with substance use
Phone: (203) 619-3719                                           disorders to help pay for a range of community-based
Case management: Clothing and food vouchers, bus pass for       clinical treatment and recovery support services. The goals
three months, one month rental assistance for individuals who   of this program are to expand service capacity, support
are employed or one month security deposit. Will also offer a   client choice, and increase the array of faith-based and
stipend for an educational certificate program.                 community-based providers for clinical treatment and
                                                                recovery support services. All services are designed to
                                                                assist recipients remain engaged in their recovery while
                      *      *       *                          promoting independence, employment, self-sufficiency, and
                                                                stability.

                                                                         ATR II PROVIDERS IN NEW HAVEN

                                                                *Note: some of these programs are also listed separately in
                                                                    this Guide and may be able to provide services for
                                                                individuals who are not eligible for ATR programs. Please
                                                                       call the programs for details about eligibility.

                                                                AIDS Interfaith Network
                                                                1303 Chapel Street, New Haven, CT 06511-4516
                                                                Phone: (203) 624-4350
                                                                Fax: (203) 789-8631
                                                                Faith-based provider of recovery support services.

NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)         85    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)       86
                                                                      Gibbs Restoration/Recovery House
APT Foundation – Legion Avenue Clinic                                 1415 State Street, New Haven, CT 06511-2702
495 Congress Avenue, New Haven, CT 06519-1312                         Phone: (203) 781-8499
Phone: (203) 781-4740                                                 Fax: (203) 865-8339
Fax: (203) 781-4751                                                   Provides recovery support case management.
Provider of clinical services.
                                                                      Resources Outreach Center
Belcare Community Programs and Services                               64 Miller Street New Haven, CT 06511
388 Whalley Avenue, New Haven, CT 06511                               Phone: (203) 401-4265
Phone: (203) 781-4600                                                 Fax: (203) (203) 789-8631
Fax: (203) 549-0760                                                   Provides recovery-supportive case management.
Provider of recovery support/case management.
                                                                      Uttermost Community Outreach
Believe in Me Empowerment Corporation                                 44 East Ramsdell Street, New Haven, CT 06515
423 Dixwell Avenue, New Haven, CT 06511                               Phone: (203) 389-1104
Phone: (203) 772-2771                                                 Fax: (203) 789-8031
Fax: (203) 772-2779                                                   Provides recovery-supportive case management.
Provider of peer-based recovery support.
                                                                      Uttermost Deliverance and Restoration Ministries
CADES, Inc. (Rejoice in Recovery)                                     411-415 Grand Avenue, New Haven, CT 06513
104 Fairmont Avenue, New Haven, CT 06513 (program)                    Phone: (203) 389-1104
1823 Ella Grasso Blvd., New Haven, CT 06511 (business office)         Fax: (203) 789-8031
Phone: (203) 469-4357                                                 Faith-based provider of recovery-support.
Fax: (203) 785-8091
Faith-based provider of recovery support services.
                                                                                    ATR II: SPANISH-SPEAKING
Evergreen Sober Home                                                  Chemical Abuse Service Agency (CASA)
122 Derby Avenue, New Haven, CT 06511                                 Phone: (203) 495-7710
Phone: (203) 745-4440                                                 Fax: (203) 495-7713
Fax: (203) 389-6658                                                   Provider of clinical services. Spanish-speaking.
Faith-based provider of certified recovery-supportive housing.
                                                                                  ATR II: WOMEN’S PROGRAMS
Everlasting Word Outreach Ministries (New Life
Spiritual Enlightenment)                                              Oxford House of Connecticut
Phone: (203) 675-8802                                                 Toll free phone: (877) OXFORDH or (877) 693-6734
Fax: (203) 772-3466                                                   Toll free Fax: (866) 808-0681
Faith-based provider of recovery support.                             Providers of recovery-supportive certified housing for women.


NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)                87   NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)               88
APT Foundation                                                     and have substance abuse and mental health problems. We also
One Long Wharf Drive, Suite 321 New Haven, CT 06511                serve family members or significant others who are involved
Phone: (203) 781-4600                                              with a substance abuser. Based on client need and preference,
Offers treatment programs for adults that address the full range   we offer individual and group counseling, as well as case
of substance abuse including opiates, cocaine, alcohol and         management services.
multiple addictions. Specialized programs are offered for
adolescents, addicted women with children, and those living with   Drug Rehab Connecticut
HIV/AIDS. Services include primary healthcare evaluation and       Phone: (866) 395-1680
treatment, outpatient counseling, outpatient detoxification,       Website: www.drugrehabs.org
methadone maintenance, residential treatment and vocational        Provides statewide information relative to drug rehab & alcohol
services. Bilingual/Bicultural services are also available.        addiction     treatment  including     outpatient    counseling,
Accepts SAGA, Medicaid, and some private insurance. A sliding      detoxification, short and long-term residential treatment and
scale based on income is available for self-pay individuals.       after care programs.

Connecticut Mental Health Center                                   Fellowship Place (Fellowship Inn)
34 Park Street, New Haven CT                                       441 Elm Street, New Haven CT 06511
Phone: (203) 974-7713                                              Phone: (203) 401-4227, x. 129 Fax: (203) 789-4451
Provides mental health services and addiction treatment.           Website: www.fellowshipplace.org

Continuum of Care, Inc. - Crisis Program                           Day program for homeless individuals with mental health and
382-384 Edgewood Avenue, New Haven CT                              co-occurring disorders. Offers recovery-based groups, life skills,
Phone: (203) 752-8710                                              arts, cooking and exercise on a weekly basis. All members are
Provides short-term psychiatric care as an alternative to          assigned an advisor that will connect them to clinical care if
hospitalization, in addition to intensive case management,         needed. Also provide clients help with entitlements (benefits),
stabilization, and twelve-step programs.                           help getting on housing wait-lists as slots open, and offer
                                                                   additional support where needed. Staff members make referrals
                                                                   to substance abuse treatment programs if needed, and also make
Crossroads, Inc.                                                   referrals to vocational (job-related) services if needed.
54 East Ramsdell Street, New Haven CT 06515
Phone: (203) 387-0094                                              Costs: None.
Provides residential and outpatient addiction recovery and         Language(s) Spoken: English/Spanish
mental health services to adult men and women in Connecticut.      Hours: 7:30am to 12:15pm Monday-Friday
All programs and services are gender-responsive, and offered in    Population Served: New Haven residents.
English and Spanish.                                               Wait-list time: Varies.
                                                                   Restrictions: Must be 18 or older, be homeless, and have a
The Connection Counseling Center                                   major mental illness/severe mental health disorder or co-
48 Howe Street, New Haven CT 06511                                 occurring disorders.
Phone: (203) 624-1855                                              Referral/Drop In: Drop-in hours 7:30am – 12:15pm; need
Counseling centers serve individuals who are 18 years or older

NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)            89    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)              90
referral after six weeks.                                            counseling, psychiatric evaluation, medication and case
Can You Apply Before You Leave Prison? N/A                           management.
Accessibility: Wheelchair accessible.
Transportation Assistance Available: Yes             (pickup    at   South Central Rehabilitation Center
Columbus House and Overflow Shelter).                                232 Cedar Street, New Haven CT 06519
Faith Based: No.                                                     Phone: (203) 503-3300
                                                                     Three to five day detoxification center; walk-ins welcome.
Gibbs Recovery House
1415 State Street, New Haven CT 06511                                Taking Initiative Center
Phone: (203) 781-8499                                                526 Whalley Avenue, New Haven CT 06511
Case management, basic needs assistance including housing,           Phone: (203) 389-2970 Ext. 1342
food, and job search.                                                Drop-in and other support services for persons struggling with
                                                                     alcohol/drug addictions.
Grant Street Partnership
62 Grant Street, New Haven CT                                        Yale Program for Recovery and Community Health
Phone: (203) 503-3350                                                Erector Square, Bldg. One
Adult substance abuse services (partial hospital and intensive       319 Peck Street, New Haven CT 06513
outpatient). Additional transitional housing for men in treatment.   Phone: (203) 764-7594 / (203) 764-7582
                                                                     Seeks to promote the recovery, self-determination, and inclusion
Multicultural Ambulatory Addiction Services (MAAS)                   of people facing psychiatric disability, addiction, and
426 East Street, New Haven CT 06511                                  discrimination through focusing on their strengths and the
Phone: (203) 495-7710                                                valuable contributions they have to make to the lives of their
Hours: Monday – Friday 9 AM – 5 PM (Call for appointment.)           communities. Includes a mentorship program for dually-
Addiction recovery services targeted for African-American and        diagnosed adults (individuals with both substance abuse and
Latino substance abusers.                                            mental health issues).

Narcotics Anonymous through the Community Health
Van                                                                                         *       *       *
135 College Street, New Haven CT
Phone: (203) 737-4047 / (203) 996-0162
Hours: MTWF 8-11am, Thurs, 8-10:15 am
Provides primary medical care, HIV prevention, drug treatment
and mental health services for adults only (18 and older).

Northside Community Outpatient Services
226 Dixwell Avenue, New Haven CT
Phone: (203) 503-3470
Offers adult outpatient substance abuse and mental health

NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)              91    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)            92
                                                                   outpatient to 24-hour crisis intervention. Serves ages 3-18.
              TAX PREPARATION                                      Provides         comprehensive       diagnostic      assessment,
                                                                   psychopharmacological           services         (prescriptions),
IRS (Internal Revenue Services)                                    individual/group/family therapies, in-home interventions, parent
150 Court Street, New Haven, CT 06510                              training and counseling, case management, care planning, and
Phone: (203) 781-3195                                              crisis services.
Hours: Monday-Friday - 8:30am-4:30pm
Federal tax preparation for free for individuals who earn less     Costs: None.
than $40,000 (income guidelines subject to change), obtain         Language(s) Spoken: English/Spanish
copies of previous tax returns and transcripts, tax law            Hours: 8:00am to 8:00pm Monday-Thursday, 8:00am-5:00pm
assistance. *Does not prepare state returns on-site.               Friday
                                                                   Population Served: Children aged 3-18 struggling with
VITA (Volunteer Income Tax Assistance)                             emotional/behavioral health issues, abuse, and/or traumatic loss;
New Haven Public Library Main Branch                               sexually aggressive youth.
133 Elm Street New Haven, CT 06510                                 Wait-list time: Varies depending on services, same-day help
Phone: 1-800-829-1040 or (203) 946-8482 (to locate the nearest     available for crisis
VITA site)                                                         Restrictions: Assessment will determine if services are
The VITA Program offers free tax help for low- to moderate-        appropriate. Must provide insurance information; staff will work
income (generally, $40,000 and below) people who cannot            with clients to obtain necessary documentation.
prepare their own tax returns. Certified volunteers sponsored by   Referral/Drop In: Parents may call to refer their child: (203)
various organizations receive training to help prepare basic tax   777-8648
returns in communities across the country. VITA sites are          Accessibility: Wheelchair accessible.
generally located at community and neighborhood centers,           Faith Based: No.
libraries, schools, shopping malls, and other convenient           New Haven Youth Map
locations. Most locations also offer free electronic filing.       Website: www.newhavenyouthmap.com

                                                                   This site, run by the Youth Services Department of the City of
                       *       *       *                           New Haven in collaboration with participating organizations,
                                                                   can be used to find information about programs for youth in the
                                                                   community, including information about Arts, Education, Health,
               YOUTH SERVICES                                      Housing, Religion, Sports and Summer Camp programs. The
                                                                   map will show you what bus to take to get to the program, and
Clifford Beers Child Guidance Clinic                               can also show whether a program has any slots or internships
93 Edwards Street, New Haven, CT 06511                             available at a given time.
Phone: (203) 777-8648 / (203) 772-1270
Web site: www.cliffordbeers.org                                    New Haven Collaborative For Youth
                                                                   370 James Street, Suite 202, New Haven, CT
Dedicated to the prevention, evaluation and treatment of mental    Phone: (203) 777-8648          Fax: (203) 785-0617
illness in children and their families. Range of services from

NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)            93    NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)             94
Team of agencies, parents and interested community members
that coordinate support for children/youth with behavioral
health needs. Provides care planning, care coordination,
advocacy and basic needs assistance to appropriately referred
children and youth with diagnosable mental health disorders.

Costs: None.
Language(s) Spoken: English/Spanish
Hours: 8:30am to 5:00pm Monday-Friday
Population Served: New Haven residents.
Wait-list time: Varies.
Restrictions: Care coordination service is available for
children/youth at risk of residential/in-patient care due to
behavioral health issues.
Referral/Drop In: Referral needed – children/youth must have a
diagnosable mental health disorder and be involved with
multiple agencies and in need of care coordination. Clients must
have a referral form with parental consent, but the organization
will work with clients to obtain the necessary documentation.
Can You Apply Before You Leave Prison? N/A
Accessibility: Wheelchair accessible.
Transportation Assistance Available: Yes.
Faith Based: No.




NEW HAVEN REENTRY RESOURCE GUIDE (SEPTEMBER 2009)            95

				
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