Network Administration - Oakland Schools

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					                                                                                                                                                                                                                                                                                                                                                                                        Advanced Diagnostics
                                                                                                                                                                                                                                                                                                                                                                                        & Repair (Team Lead)
                                                                                                                                                                                                                                     Identifying Computer
                                                                                                                                                      Oakland Community College -




                                                                                                                                                                                                                                                                            Building a Computer
                                                                                     Secondary




                                                                                                                                                                                                                                                                                                                                                                  Basic Diagnostics &
                                                                                                                                                                                                Operating Systems
                                                                                                                                                      Postsecondary




                                                                                                                                                                                                                                                                                                                                Laptops & Mobile
                                                                                                                           Oakland Schools Regional




                                                                                                                                                                                                                                                                                                             Basic Networking
                                                                                     4 = Exceeds criteria and/or able to
                                   Network Administration                                                                                             4 = Exceeds criteria and/or able




                                                                                                                                                                                                                    System Files &
                                                                                     teach task                                  Curriculum           teach task




                                                                                                                                                                                                                                                                                                                                                   Maintenance
                                                                                                                                                                                                                                                            Safety Issues




                                                                                                                                                                                                                                                                                                                                                   Preventative
                              11.0901 Computer Systems Networking                    3 = Accomplishes task to criteria                                3 = Accomplishes task to criteria
                                                                                                                           Network Administration




                                                                                                                                                                                                                                                                                                                                                   Periodic &

                                                                                                                                                                                                                                                                                                                                                   Computer
                                                                                     2 = Accomplishes task with help




                                                                                                                                                                                                                    Programs
                                    and Telecommunications                                                                                            2 = Accomplishes task with help




                                                                                                                                                                                                                                                                                                                                                                                                               Security
                                                                                                                                                                                                                                                                                                  Printers
                                                                                                                                Career Option




                                                                                                                                                                                                                                                                                                                                Devices
                                                                                     1 = Exposed to the task                                          1 = Exposed to the task




                                                                                                                                                                                                                                                                                                                                                                  Repair
                                                                                                                                                                                                                                     Parts
                                                                                     N = Not exposed to task




                                                                                                                                                                                                                                                                                                                                                                                                                          Post
                                                                                                                                                      N = Not exposed to the task




                                                                                                                                                                                          Pre
                                  NETWORK SYSTEMS PATHWAY                             4       3      2       1      N                                   4      3      2       1      N    0        1                     2                  3                 4                5                   6            7                     8                 9             10                     11                12         13
I               NETWORK SYSTEMS                                                                                                                                                                                                                                                                                                                                                                                           13
    A           Identify and analyze customer/organizational requirements.                                                                                                                                                                                                                                                                                                                                                13

        1       Gather data to identify customer/organizational requirements.                 X                                      A1                X                                                                                                                                                                                                                                                                  13
            a   Gather data to identify customer requirement.                                                                                                                                                                                                                                                                                                                                                             13
            b   Identify system and network requirements.                                                                                                                                                                                                                                                                                                                                                                 13
                Develop functional requirements/specifications for high-level
            c   systems.                                                                                                                                                                                                                                                                                                                                                                                                  13
            d   Identify security requirements.                                                                                                                                                                                                                                                                                                                                                                           13
            e   Identify time, technology, and resource constraints.                                                                                                                                                                                                                                                                                                                                                      13
            f   Identify physical requirements for system implementation.                                                                                                                                                                                                                                                                                                                                                 13

            g   Identify system requirements for various types of installations.                                                                                                                                                                                                                                                                                                                                          13
            h   Identify new application requirements within the system.                                                                                                                                                                                                                                                                                                                                                  13

            i   Identify environment requirements, conditions and limitations.                                                                                                                                                                                                                                                                                                                                            13
            j   Determine required service level.                                                                                                                                                                                                                                                                                                                                                                         13
            k   Gather information using interviewing strategies.                                                                                                                                                                                                                                                                                                                                                         13
            l   Identify input and output requirements.                                                                                                                                                                                                                                                                                                                                                                   13
            m   Identify system processing requirements.                                                                                                                                                                                                                                                                                                                                                                  13
            n   Clarify specifications using questioning techniques.                                                                                                                                                                                                                                                                                                                                                      13
                Identify hardware, networking, and software system functional
            o   requirements.                                                                                                                                                                                                                                                                                                                                                                                             13
                Demonstrate knowledge of nonfunctional requirements (e.g.,
                security, integrity response time, reliability, support, and
            p   documentation).                                                                                                                                                                                                                                                                                                                                                                                           13
        2       Conduct needs analysis.                                                       X                                      A2                X                                                                                                                                                                                                                                                                  13
            a   Gather information on problems from users.                                                                                                                                                                                                                                                                                                                                                                13
            b   Perform workflow analysis to determine user needs.                                                                                                                                                                                                                                                                                                                                                        13
            c   Analyze existing procedures.                                                                                                                                                                                                                                                                                                                                                                              13
            d   Define business problem to be solved by the application.                                                                                                                                                                                                                                                                                                                                                  13
                Access needed information using company and manufacturers'
                references (e.g., procedural manuals, documentation, standards,
            e   work flowcharts).                                                                                                                                                                                                                                                                                                                                                                                         13
        3       Develop networking requirements specification.                                X                                      A3                X                                                                                                                                                                                                                                                                  13
                Demonstrate knowledge of the use, structure, and contents of a
            a   requirements specification document.                                                                                                                                                                                                                                                                                                                                                                      13
            b   Define system and software requirements.                                                                                                                                                                                                                                                                                                                                                                  13
            c   Develop informal specifications.                                                                                                                                                                                                                                                                                                                                                                          13
            d   Develop formal specification.                                                                                                                                                                                                                                                                                                                                                                             13
            e   Evaluate installation requirements.                                                                                                                                                                                                                                                                                                                                                                       13
            f   Resolve conflicting requirements.                                                                                                                                                                                                                                                                                                                                                                         13
            g   Review and verify specification with customer.                                                                                                                                                                                                                                                                                                                                                            13

        4       Analyze requirements/specifications using current approaches.                 X                                      A4                X                                                                                                                                                                                                                                                                  13
            a   Analyze facilities' bandwidth requirements.                                                                                                                                                                                                                                                                                                                                                               13
                Demonstrate knowledge of how to use software methodologies to
            b   analyze a real-world problem.                                                                                                                                                                                                                                                                                                                                                                             13
            c   Identify constraints.                                                                                                                                                                                                                                                                                                                                                                                     13
    B           Perform project management.                                                                                                                                                                                                                                                                                                                                                  11
                Produce strategies and plan to solve the specific network
        1       problem.                                                                      X                                      B1                X                                                                                                                                                                                                                                     11
            a   Evaluate project requirements.                                                                                                                                                                                                                                                                                                                                               11
                Define scope of work to meet customer/organizational
            b   requirements.                                                                                                                                                                                                                                                                                                                                                                11
            c   Conduct organizational planning for information system.                                                                                                                                                                                                                                                                                                                      11
                Demonstrate knowledge of the key functions and subsystems of
            d   the network system.                                                                                                                                                                                                                                                                                                                                                          11
            e   Demonstrate knowledge of the system life-cycle approach.                                                                                                                                                                                                                                                                                                                     11
        2       Create project plan.                                                          X                                      B2                X                                                                                                                                                                                                                                     11
                Demonstrate knowledge of project budgeting, scheduling, and
                control issues related to development and support of a network
            a   system.                                                                       X                                      B2                X                                                                                                                                                                                                                                     11
                Prepare overall plan for integrating new processes, protocols, and
            b   equipment.                                                                                                                                                                                                                                                                                                                                                                   11
            c   Develop implementation plan.                                                                                                                                                                                                                                                                                                                                                 11
            d   Identify tools and resources for the job.                                                                                                                                                                                                                                                                                                                                    11
            e   Identify and evaluate risks.                                                                                                                                                                                                                                                                                                                                                 11
            f   Identify critical milestones.                                                                                                                                                                                                                                                                                                                                                11
            g   Identify interdependencies.                                                                                                                                                                                                                                                                                                                                                  11
            h   Estimate time requirements.                                                                                                                                                                                                                                                                                                                                                  11
        3       Manage information system project methodologies.                              X                                      B3                X                                                                                                                                                                                                                                     11
            a   Define the project's contribution to business needs.                                                                                                                                                                                                                                                                                                                         11
            b   Define the scope of the project.                                                                                                                                                                                                                                                                                                                                             11
            c   Identify stakeholders and decision makers.                                                                                                                                                                                                                                                                                                                                   11
            d   Identify escalation procedures.                                                                                                                                                                                                                                                                                                                                              11
            e   Develop task list (work breakdown structures).                                                                                                                                                                                                                                                                                                                               11
                                                                                                                                                                                                                                                                                                                                                                                    Advanced Diagnostics
                                                                                                                                                                                                                                                                                                                                                                                    & Repair (Team Lead)
                                                                                                                                                                                                                                 Identifying Computer
                                                                                                                                                  Oakland Community College -




                                                                                                                                                                                                                                                                        Building a Computer
                                                                                 Secondary




                                                                                                                                                                                                                                                                                                                                                              Basic Diagnostics &
                                                                                                                                                                                            Operating Systems
                                                                                                                                                  Postsecondary




                                                                                                                                                                                                                                                                                                                            Laptops & Mobile
                                                                                                                       Oakland Schools Regional




                                                                                                                                                                                                                                                                                                         Basic Networking
                                                                                 4 = Exceeds criteria and/or able to
                               Network Administration                                                                                             4 = Exceeds criteria and/or able




                                                                                                                                                                                                                System Files &
                                                                                 teach task                                  Curriculum           teach task




                                                                                                                                                                                                                                                                                                                                               Maintenance
                                                                                                                                                                                                                                                        Safety Issues




                                                                                                                                                                                                                                                                                                                                               Preventative
                         11.0901 Computer Systems Networking                     3 = Accomplishes task to criteria                                3 = Accomplishes task to criteria
                                                                                                                       Network Administration




                                                                                                                                                                                                                                                                                                                                               Periodic &

                                                                                                                                                                                                                                                                                                                                               Computer
                                                                                 2 = Accomplishes task with help




                                                                                                                                                                                                                Programs
                               and Telecommunications                                                                                             2 = Accomplishes task with help




                                                                                                                                                                                                                                                                                                                                                                                                           Security
                                                                                                                                                                                                                                                                                              Printers
                                                                                                                            Career Option




                                                                                                                                                                                                                                                                                                                            Devices
                                                                                 1 = Exposed to the task                                          1 = Exposed to the task




                                                                                                                                                                                                                                                                                                                                                              Repair
                                                                                                                                                                                                                                 Parts
                                                                                 N = Not exposed to task




                                                                                                                                                                                                                                                                                                                                                                                                                      Post
                                                                                                                                                  N = Not exposed to the task




                                                                                                                                                                                      Pre
        f   Evaluate project requirements and risks.                                                                                                                                                                                                                                                                                                                                     11
        g   Identify required resources and budget.                                                                                                                                                                                                                                                                                                                                      11
        h   Develop initial project management flowchart.                                                                                                                                                                                                                                                                                                                                11
        i   Identify interdependencies.                                                                                                                                                                                                                                                                                                                                                  11
        j   Identify and track critical milestones.                                                                                                                                                                                                                                                                                                                                      11
        k   Prepare contingency plan.                                                                                                                                                                                                                                                                                                                                                    11
        l   Manage the change control process.                                                                                                                                                                                                                                                                                                                                           11
        m   Participate in the project phase review.                                                                                                                                                                                                                                                                                                                                     11
        n   Report project status.                                                                                                                                                                                                                                                                                                                                                       11
        o   Utilize project management software.                                                                                                                                                                                                                                                                                                                                         11
        p   Develop a method of evaluation.                                                                                                                                                                                                                                                                                                                                              11
C           Analyze network system interdependencies and constraints.                                                                                                                                                                                                                                                                                                                                                 13
    1       Analyze the computer site environment.                                        X                                      C1                X                                                                                                                                                                                                                                                                  13
        a   Identify power and power supplies.                                                                                                                                                                                                                                                                                                                                                                        13
        b   Define power conversion.                                                                                                                                                                                                                                                                                                                                                                                  13
        c   Identify ergonomic issues.                                                                                                                                                                                                                                                                                                                                                                                13
        d   Identify Structural capacities and Electrical wiring codes.                                                                                                                                                                                                                                                                                                                                               13

        e   Analyze facilities' capacity planning (power cable/wire conduit).                                                                                                                                                                                                                                                                                                                                         13
            Evaluate emerging technologies as either potential effect on
        f   information system software/hardware.                                                                                                                                                                                                                                                                                                                                                                     13
    2       Analyze network security systems.                                             X                                      B6                X                                                                                                                                                                                                                                                                  13

        a   Identify security requirements and the need for data protection.                                                                                                                                                                                                                                                                                                                                          13
        b   Identify specific access levels that need to be accommodated.                                                                                                                                                                                                                                                                                                                                             13

        c   Match security system design to identified security requirements.                                                                                                                                                                                                                                                                                                                                         13
        d   Develop security plan.                                                                                                                                                                                                                                                                                                                                                                                    13
            Evaluate the correctness and effectiveness of implementing the
    3       network system.                                                               X                                      E1                X                                                                                                                                                                                                                                                                  13
            Evaluate user support outcomes to determine whether the
        a   problem was solved as intended.                                                                                                                                                                                                                                                                                                                                                                           13
            Evaluate whether the process was applied in an efficient and
        b   responsible manner.                                                                                                                                                                                                                                                                                                                                                                                       13
        c   Assess the validity and usefulness of the outcomes.                                                                                                                                                                                                                                                                                                                                                       13
        d   Determine needed follow-up actions.                                                                                                                                                                                                                                                                                                                                                                       13
D           Demonstrate knowledge of designing a network system.                                                                                                                                                                                                                                            7

    1       Demonstrate knowledge of the basics of network architecture.                  X                                      A1                X                                                                                                                                                        7
            Demonstrate knowledge of the characteristics and uses of network
        a   components (e.g., hub, switches, routers, firewall).                                                                                                                                                                                                                                            7
        b   Differentiate between a physical and logical topology.                                                                                                                                                                                                                                          7
        c   Demonstrate a basic knowledge of OSI modeling.                                                                                                                                                                                                                                                  7
            Demonstrate knowledge of LAN transmission methods and
        d   standards.                                                                                                                                                                                                                                                                                      7
        e   Demonstrate knowledge of LAN transmission protocols.                                                                                                                                                                                                                                            7
        f   Demonstrate knowledge of various frame types and formats.                                                                                                                                                                                                                                       7
        g   Differentiate processes, services, and protocols.                                                                                                                                                                                                                                               7
            Demonstrate knowledge of basic network classifications and
    2       topologies.                                                                   X                                      A3                X                                                                                                                                                        7
        a   Differentiate between LANs, MANs, and WANs.                                                                                                                                                                                                                                                     7
            Demonstrate knowledge of how to turn LANs into MANs and
        b   WANs.                                                                                                                                                                                                                                                                                           7
            Identify the basic point-to-point network topologies (e.g., star,
        c   ring, tree, network, irregular).                                                                                                                                                                                                                                                                7
        d   Demonstrate knowledge of packet-switching techniques.                                                                                                                                                                                                                                           7
        e   Identify basic broadcast topologies (e.g., star, ring, bus).                                                                                                                                                                                                                                    7
            Demonstrate knowledge of characteristics of connection-oriented
        f   and connectionless networks.                                                                                                                                                                                                                                                                    7
            Identify stand high-speed network (e.g., broadband, ISDN, SMDS,
        g   ATMN, FDDI).                                                                                                                                                                                                                                                                                    7
            Identify emerging networks (e.g., ATM, ISDN, satellite nets, optic
        h   nets, integrated voice, data, and video).                                                                                                                                                                                                                                                       7
        i   Investigate emerging technologies.                                                                                                                                                                                                                                                              7
            Demonstrate knowledge of electronic communications (e.g., LAN,
        j   Internet, remote database access, EDI).                                                                                                                                                                                                                                                         7
            Demonstrate knowledge of basic telephony (analog vs. digital
        k   signals).                                                                                                                                                                                                                                                                                       7
D           Demonstrate knowledge of designing a network system.                                                                                                                                                                                                                                                                                                                                                      13
            Demonstrate knowledge of common network computing
    3       platforms.                                                                    X                                      A4                                                                                                                                                                                                                                                                                   13
            Identify how the four components of a network operating system
            (I.e., server platform, network services software, network
            redirection software, communications software) support network
        a   operations.                                                                                                                                                                                                                                                                                                                                                                                               13
            Select a LAN/WAN technology that meets defined set of
        b   requirements.                                                                                                                                                                                                                                                                                                                                                                                             13
    4       Demonstrate knowledge of LAN physical media.                                  X                                      B2                X                                                                                                                                                                                                                                                                  13
                                                                                                                                                                                                                                                                                                                                                                                     Advanced Diagnostics
                                                                                                                                                                                                                                                                                                                                                                                     & Repair (Team Lead)
                                                                                                                                                                                                                                  Identifying Computer
                                                                                                                                                   Oakland Community College -




                                                                                                                                                                                                                                                                         Building a Computer
                                                                                  Secondary




                                                                                                                                                                                                                                                                                                                                                               Basic Diagnostics &
                                                                                                                                                                                             Operating Systems
                                                                                                                                                   Postsecondary




                                                                                                                                                                                                                                                                                                                             Laptops & Mobile
                                                                                                                        Oakland Schools Regional




                                                                                                                                                                                                                                                                                                          Basic Networking
                                                                                  4 = Exceeds criteria and/or able to
                               Network Administration                                                                                              4 = Exceeds criteria and/or able




                                                                                                                                                                                                                 System Files &
                                                                                  teach task                                  Curriculum           teach task




                                                                                                                                                                                                                                                                                                                                                Maintenance
                                                                                                                                                                                                                                                         Safety Issues




                                                                                                                                                                                                                                                                                                                                                Preventative
                         11.0901 Computer Systems Networking                      3 = Accomplishes task to criteria                                3 = Accomplishes task to criteria
                                                                                                                        Network Administration




                                                                                                                                                                                                                                                                                                                                                Periodic &

                                                                                                                                                                                                                                                                                                                                                Computer
                                                                                  2 = Accomplishes task with help




                                                                                                                                                                                                                 Programs
                               and Telecommunications                                                                                              2 = Accomplishes task with help




                                                                                                                                                                                                                                                                                                                                                                                                            Security
                                                                                                                                                                                                                                                                                               Printers
                                                                                                                             Career Option




                                                                                                                                                                                                                                                                                                                             Devices
                                                                                  1 = Exposed to the task                                          1 = Exposed to the task




                                                                                                                                                                                                                                                                                                                                                               Repair
                                                                                                                                                                                                                                  Parts
                                                                                  N = Not exposed to task




                                                                                                                                                                                                                                                                                                                                                                                                                       Post
                                                                                                                                                   N = Not exposed to the task




                                                                                                                                                                                       Pre
        e   Demonstrate knowledge of the reasons for installing a network.                                                                                                                                                                                                                                                                                                                                             13
            Demonstrate knowledge of local-area network (LAN) trends and
        f   issues.                                                                                                                                                                                                                                                                                                                                                                                                    13
        g   Trace the evolution of networks.                                                                                                                                                                                                                                                                                                                                                                           13
        h   Analyze current trends and development in LANs.                                                                                                                                                                                                                                                                                                                                                            13
            Demonstrate knowledge of network connectivity basis and
    5       transmission line applications.                                                X                                      B3                X                                                                                                                                                                                                                                                                  13
            Demonstrate knowledge of the principles and operation of wire
        a   (coaxial, fiber optics, etc.) and wireless systems.                                                                                                                                                                                                                                                                                                                                                        13
            Demonstrate knowledge of the principles and operation of fiber
        b   optics, analog and digital circuits.                                                                                                                                                                                                                                                                                                                                                                       13
            Demonstrate knowledge of communication standards for
    6       networks.                                                                      X                                      B6                X                                                                                                                                                                                                                                                                  13
            Demonstrate knowledge of the open system interconnection (OSI)
        a   standard (ISO Standard 7498).                                                                                                                                                                                                                                                                                                                                                                              13
            Identify standard high-speed networks (e.g., broadband, ISDN,
        b   SMDS, ATM, FDDI).                                                                                                                                                                                                                                                                                                                                                                                          13
        c   Demonstrate knowledge of the TCP/IP protocol.                                                                                                                                                                                                                                                                                                                                                              13
    7       Demonstrate knowledge of WAN systems.                                          X                                      C2                X                                                                                                                                                                                                                                                                  13
            Demonstrate knowledge of the conversion of analog speech to
        a   digital.                                                                                                                                                                                                                                                                                                                                                                                                   13

        b   Relate voice, data concepts, and video to video area networks.                                                                                                                                                                                                                                                                                                                                             13
        c   Select primary and backup data circuits.                                                                                                                                                                                                                                                                                                                                                                   13
            Evaluate analog and digital transmission for cost performance, and
        d   reliability.                                                                                                                                                                                                                                                                                                                                                                                               13
            Demonstrate knowledge of firewall between trusted network and
        e   WAN.                                                                                                                                                                                                                                                                                                                                                                                                       13
            Establish a Virtual Private Network (VPN) to form the
        f   infrastructure of the WAN.                                                                                                                                                                                                                                                                                                                                                                                 13
        g   Determine routers needed to connect with LAN.                                                                                                                                                                                                                                                                                                                                                              13
            Demonstrate knowledge of interconnecting LANs using WAN
        h   services.                                                                                                                                                                                                                                                                                                                                                                                                  13
            Incorporate cost-saving approaches, including frame-relay ATM
        i   and voice/video/data compression.                                                                                                                                                                                                                                                                                                                                                                          13
    8       Demonstrate knowledge of network security systems.                             X                                      D2                X                                                                                                                                                                                                                                                                  13
            Demonstrate knowledge security requirements and the need for
        a   data protection.                                                                                                                                                                                                                                                                                                                                                                                           13
            Demonstrate the knowledge of access levels that need to be
        b   accommodated.                                                                                                                                                                                                                                                                                                                                                                                              13
        c   Develop security plan.                                                                                                                                                                                                                                                                                                                                                                                     13
    9       Demonstrate knowledge of Network Operating Systems.                            X                                      D3                X                                                                                                                                                                                                                                                                  13
            Demonstrate knowledge of the general characteristics of network
        a   operating systems.                                                                                                                                                                                                                                                                                                                                                                                         13
            Demonstrate knowledge of network operating systems (I.e.,
        b   window NT, LINUX, UNIX, etc.).                                                                                                                                                                                                                                                                                                                                                                             13
E           Perform network system installation and configuration.                                                                                                                                                                                                                                                                                                                                                     13
    1       Install system.                                                                X                                      C5                X                                                                                                                                                                                                                                                                  13
        a   Evaluate installation requirements.                                                                                                                                                                                                                                                                                                                                                                        13
            Install information system application programs in accordance
        b   with requirements.                                                                                                                                                                                                                                                                                                                                                                                         13
            Install appropriate operating system and telecommunications
        c   hardware and software.                                                                                                                                                                                                                                                                                                                                                                                     13

        d   Access needed technical information using software help facilities.                                                                                                                                                                                                                                                                                                                                        13
        e   Operate server applications.                                                                                                                                                                                                                                                                                                                                                                               13
            Ensure that all multi-user aspects of the application function are
        f   operational.                                                                                                                                                                                                                                                                                                                                                                                               13
        g   Operate coupled application systems.                                                                                                                                                                                                                                                                                                                                                                       13
    2       Perform software loading and configuration.                                    X                                      C6                X                                                                                                                                                                                                                                                                  13
        a   Load software with minimum disruption of process flow.                                                                                                                                                                                                                                                                                                                                                     13
        b   Resolve compatibility issues.                                                                                                                                                                                                                                                                                                                                                                              13
        c   Convert data.                                                                                                                                                                                                                                                                                                                                                                                              13

        d   Configure software appropriately for system and user application.                                                                                                                                                                                                                                                                                                                                          13
            Add capability to a software system by recording macros and
        e   storing them in the system's library.                                                                                                                                                                                                                                                                                                                                                                      13
            Customize a general-purpose software package (e.g., DBMS) to
        f   provide specific functionality beyond the default setting.                                                                                                                                                                                                                                                                                                                                                 13
            Assemble necessary components to complement information
        g   system design.                                                                                                                                                                                                                                                                                                                                                                                             13
        h   Install LAN Management software.                                                                                                                                                                                                                                                                                                                                                                           13
F           Perform network administration and monitoring.                                                                                                                                                                                                                                                                                                                                                             13
    1       Monitor the information/network system.                                        X                                      D4                X                                                                                                                                                                                                                                                                  13
        a   Support network operating center (NGOC).                                                                                                                                                                                                                                                                                                                                                                   13
        b   Monitor system status and performance.                                                                                                                                                                                                                                                                                                                                                                     13
        c   Conduct post-implementation evaluation.                                                                                                                                                                                                                                                                                                                                                                    13
        d   Identify abnormal system performance.                                                                                                                                                                                                                                                                                                                                                                      13
                                                                                                                                                                                                                                                                                                                                                                                  Advanced Diagnostics
                                                                                                                                                                                                                                                                                                                                                                                  & Repair (Team Lead)
                                                                                                                                                                                                                               Identifying Computer
                                                                                                                                                Oakland Community College -




                                                                                                                                                                                                                                                                      Building a Computer
                                                                               Secondary




                                                                                                                                                                                                                                                                                                                                                            Basic Diagnostics &
                                                                                                                                                                                          Operating Systems
                                                                                                                                                Postsecondary




                                                                                                                                                                                                                                                                                                                          Laptops & Mobile
                                                                                                                     Oakland Schools Regional




                                                                                                                                                                                                                                                                                                       Basic Networking
                                                                               4 = Exceeds criteria and/or able to
                               Network Administration                                                                                           4 = Exceeds criteria and/or able




                                                                                                                                                                                                              System Files &
                                                                               teach task                                  Curriculum           teach task




                                                                                                                                                                                                                                                                                                                                             Maintenance
                                                                                                                                                                                                                                                      Safety Issues




                                                                                                                                                                                                                                                                                                                                             Preventative
                         11.0901 Computer Systems Networking                   3 = Accomplishes task to criteria                                3 = Accomplishes task to criteria
                                                                                                                     Network Administration




                                                                                                                                                                                                                                                                                                                                             Periodic &

                                                                                                                                                                                                                                                                                                                                             Computer
                                                                               2 = Accomplishes task with help




                                                                                                                                                                                                              Programs
                               and Telecommunications                                                                                           2 = Accomplishes task with help




                                                                                                                                                                                                                                                                                                                                                                                                         Security
                                                                                                                                                                                                                                                                                            Printers
                                                                                                                          Career Option




                                                                                                                                                                                                                                                                                                                          Devices
                                                                               1 = Exposed to the task                                          1 = Exposed to the task




                                                                                                                                                                                                                                                                                                                                                            Repair
                                                                                                                                                                                                                               Parts
                                                                               N = Not exposed to task




                                                                                                                                                                                                                                                                                                                                                                                                                    Post
                                                                                                                                                N = Not exposed to the task




                                                                                                                                                                                    Pre
        e   Identify required service level.                                                                                                                                                                                                                                                                                                                                                                        13
        f   Recognize system alerts.                                                                                                                                                                                                                                                                                                                                                                                13
        g   Recognize security problems.                                                                                                                                                                                                                                                                                                                                                                            13
        h   Recognize environmental problems.                                                                                                                                                                                                                                                                                                                                                                       13
        i   Perform remote monitoring.                                                                                                                                                                                                                                                                                                                                                                              13
            Demonstrate knowledge of disaster recovery and business
    2       continuance.                                                                X                                      C9                X                                                                                                                                                                                                                                                                  13

        a   Differentiate between disaster recovery and business resumption.                                                                                                                                                                                                                                                                                                                                        13
            Identify the steps in a disaster recovery plan and a business
        b   resumption plan.                                                                                                                                                                                                                                                                                                                                                                                        13

        c   Identify methods for avoiding common computer system disasters.                                                                                                                                                                                                                                                                                                                                         13
        d   Identify common backup devices.                                                                                                                                                                                                                                                                                                                                                                         13
        e   Identify the criteria for selecting a backup systems.                                                                                                                                                                                                                                                                                                                                                   13
        f   Compare/contract streaming an file-by-file backup systems.                                                                                                                                                                                                                                                                                                                                              13
        g   Establish process for archiving files.                                                                                                                                                                                                                                                                                                                                                                  13
        h   Develop a disaster recovery plan.                                                                                                                                                                                                                                                                                                                                                                       13
        i   Develop a business resumption plan.                                                                                                                                                                                                                                                                                                                                                                     13
        j   Backup system.                                                                                                                                                                                                                                                                                                                                                                                          13
        k   Restore system.                                                                                                                                                                                                                                                                                                                                                                                         13
    3       Perform network system administration tasks.                                X                                      E1                X                                                                                                                                                                                                                                                                  13

        a   Identify principles governing software acquisition and upgrades.                                                                                                                                                                                                                                                                                                                                        13
        b   Manage inventory and assets.                                                                                                                                                                                                                                                                                                                                                                            13
        c   Retrieve/analyze historical data for trends analysis.                                                                                                                                                                                                                                                                                                                                                   13

        d   Perform administration functions using LAN manager software.                                                                                                                                                                                                                                                                                                                                            13
        e   Response to system messages.                                                                                                                                                                                                                                                                                                                                                                            13
G           Perform network maintenance and user support services.                                                                                                                                                                                                                                                                                                                     11
    1       Identify technical support needed.                                          X                                      E2                X                                                                                                                                                                                                                                     11
        a   Identify support requirements.                                                                                                                                                                                                                                                                                                                                             11
        b   Apply information and data analysis techniques.                                                                                                                                                                                                                                                                                                                            11
        c   Identify skill level needs.                                                                                                                                                                                                                                                                                                                                                11
        d   Define scope of work to meet customer need.                                                                                                                                                                                                                                                                                                                                11
        e   Identify resources and risks.                                                                                                                                                                                                                                                                                                                                              11
        f   Evaluate present data and system configuration.                                                                                                                                                                                                                                                                                                                            11
        g   Formulate a support plan.                                                                                                                                                                                                                                                                                                                                                  11
    2       Perform technical support needed.                                           X                                      E2                X                                                                                                                                                                                                                                     11
        a   Respond to user questions.                                                                                                                                                                                                                                                                                                                                                 11
        b   Communicate and document technical support provided.                                                                                                                                                                                                                                                                                                                       11
        c   Perform technical functions required by customer/user.                                                                                                                                                                                                                                                                                                                     11
            Employ technical and computer tools to perform task in the most
        d   cost-effective manner.                                                                                                                                                                                                                                                                                                                                                     11
            Manage working relationships with customer within support
        e   boundaries.                                                                                                                                                                                                                                                                                                                                                                11
        f   Balance resource against customer/user needs.                                                                                                                                                                                                                                                                                                                              11
        g   Manage multiple customer requirements.                                                                                                                                                                                                                                                                                                                                     11
        h   Participate in application and system development reviews.                                                                                                                                                                                                                                                                                                                 11
    3       Perform software upgrades and fixes.                                        X                                      E3                X                                                                                                                                                                                                                                     11
        a   Analyze operational problems.                                                                                                                                                                                                                                                                                                                                              11
        b   Install and configure Internet software packages.                                                                                                                                                                                                                                                                                                                          11
        c   Upgrade network system software.                                                                                                                                                                                                                                                                                                                                           11
    4       Perform standard computer backup procedures.                                X                                      C3                X                                                                                                                                                                                                                                     11
        a   Recognize the need for regular backup procedures.                                                                                                                                                                                                                                                                                                                          11
        b   Develop backup process.                                                                                                                                                                                                                                                                                                                                                    11
        c   Load backup software.                                                                                                                                                                                                                                                                                                                                                      11
        d   Perform restore operation using backup software.                                                                                                                                                                                                                                                                                                                           11
        e   Identify battery backup equipment.                                                                                                                                                                                                                                                                                                                                         11
        f   Maintain battery backup system.                                                                                                                                                                                                                                                                                                                                            11
        g   Install surge suppression protection.                                                                                                                                                                                                                                                                                                                                      11
    5       Perform network system maintenance.                                         X                                      D1                X                                                                                                                                                                                                                                     11
            Demonstrate knowledge of the basic elements of network
        a   maintenance.                                                                                                                                                                                                                                                                                                                                                               11

        b   Identify available diagnostic tools used for system maintenance.                                                                                                                                                                                                                                                                                                           11
        c   Identify maintenance procedures and processes.                                                                                                                                                                                                                                                                                                                             11
        d   Identify problems using diagnostic tools.                                                                                                                                                                                                                                                                                                                                  11
        e   Run diagnostics.                                                                                                                                                                                                                                                                                                                                                           11
        f   Respond to systems messages.                                                                                                                                                                                                                                                                                                                                               11
        g   Document network system malfunction(s).                                                                                                                                                                                                                                                                                                                                    11
        h   Fix recoverable problems.                                                                                                                                                                                                                                                                                                                                                  11
            Perform preventive maintenance procedures on computer and
        i   peripheral devices.                                                                                                                                                                                                                                                                                                                                                        11
        j   Restore system.                                                                                                                                                                                                                                                                                                                                                            11
        k   Identify new or replacement networking components needed.                                                                                                                                                                                                                                                                                                                  11
        l   Establish a preventive maintenance plan.                                                                                                                                                                                                                                                                                                                                   11
        m   Create maintenance plan for regular integrity checks.                                                                                                                                                                                                                                                                                                                      11
                                                                                                                                                                                                                                                                                                                                                                                            Advanced Diagnostics
                                                                                                                                                                                                                                                                                                                                                                                            & Repair (Team Lead)
                                                                                                                                                                                                                                         Identifying Computer
                                                                                                                                                          Oakland Community College -




                                                                                                                                                                                                                                                                                Building a Computer
                                                                                        Secondary




                                                                                                                                                                                                                                                                                                                                                                      Basic Diagnostics &
                                                                                                                                                                                                    Operating Systems
                                                                                                                                                          Postsecondary




                                                                                                                                                                                                                                                                                                                                    Laptops & Mobile
                                                                                                                               Oakland Schools Regional




                                                                                                                                                                                                                                                                                                                 Basic Networking
                                                                                        4 = Exceeds criteria and/or able to
                                    Network Administration                                                                                                4 = Exceeds criteria and/or able




                                                                                                                                                                                                                        System Files &
                                                                                        teach task                                   Curriculum           teach task




                                                                                                                                                                                                                                                                                                                                                       Maintenance
                                                                                                                                                                                                                                                                Safety Issues




                                                                                                                                                                                                                                                                                                                                                       Preventative
                              11.0901 Computer Systems Networking                       3 = Accomplishes task to criteria                                 3 = Accomplishes task to criteria
                                                                                                                               Network Administration




                                                                                                                                                                                                                                                                                                                                                       Periodic &

                                                                                                                                                                                                                                                                                                                                                       Computer
                                                                                        2 = Accomplishes task with help




                                                                                                                                                                                                                        Programs
                                    and Telecommunications                                                                                                2 = Accomplishes task with help




                                                                                                                                                                                                                                                                                                                                                                                                                   Security
                                                                                                                                                                                                                                                                                                      Printers
                                                                                                                                    Career Option




                                                                                                                                                                                                                                                                                                                                    Devices
                                                                                        1 = Exposed to the task                                           1 = Exposed to the task




                                                                                                                                                                                                                                                                                                                                                                      Repair
                                                                                                                                                                                                                                         Parts
                                                                                        N = Not exposed to task




                                                                                                                                                                                                                                                                                                                                                                                                                              Post
                                                                                                                                                          N = Not exposed to the task




                                                                                                                                                                                              Pre
             n   Identify maintenance procedures and processes.                                                                                                                                                                                                                                                                                                                                  11
             o   Evaluate maintenance processes and outcomes.                                                                                                                                                                                                                                                                                                                                    11
             p   Select most appropriate solution.                                                                                                                                                                                                                                                                                                                                               11
             q   Implement selected solution.                                                                                                                                                                                                                                                                                                                                                    11
                 Minimize impact of problems on productivity (e.g., minimize
             r   downtime).                                                                                                                                                                                                                                                                                                                                                                      11
    G            Perform network maintenance and user support services.                                                                                                                                                                                                                                                                                                                          11
        6        Troubleshoot problems.                                                          X                                       D2                X                                                                                                                                                                                                                                     11
             a   Demonstrate knowledge of basic troubleshooting steps.                                                                                                                                                                                                                                                                                                                           11

             b   Identify available diagnostic tools used for system maintenance.                                                                                                                                                                                                                                                                                                                11
             c   Perform appropriate analysis to identify problem cause.                                                                                                                                                                                                                                                                                                                         11
             d   Develop resolution plan.                                                                                                                                                                                                                                                                                                                                                        11
             e   Identify possible solutions.                                                                                                                                                                                                                                                                                                                                                    11
             f   Test identified solutions.                                                                                                                                                                                                                                                                                                                                                      11
             g   Detect problems.                                                                                                                                                                                                                                                                                                                                                                11
             h   Identify criticality of problem.                                                                                                                                                                                                                                                                                                                                                11
             i   Identify problems using diagnostic tools.                                                                                                                                                                                                                                                                                                                                       11
             j   Document results & solution.                                                                                                                                                                                                                                                                                                                                                    11
        7        Troubleshoot data communications.                                               X                                       D2                X                                                                                                                                                                                                                                     11
                 Isolate system faults in various types of networks, cables, data
             a   modems, and carrier systems.                                                                                                                                                                                                                                                                                                                                                    11
                 Determine hardware communication faults utilizing diagnostic
             b   tools.                                                                                                                                                                                                                                                                                                                                                                          11
                 Identify network problems utilizing network management tools
             c   (e.g., hardware, software carriers).                                                                                                                                                                                                                                                                                                                                            11
                                 Information Technology Foundations                                                                                                                           Pre      1                     2                  3                 4                5                   6            7                     8                 9             10                     11                12         Post
I                   ACADEMIC FOUNDATIONS                                                                                                                                                               1                                        3                                                                   7                     8                 9             10                     11                12
                 Demonstrate Language Arts knowledge and skills required to
                 pursue the full-range of career and post-secondary education
    A            opportunities within the IT career cluster.                                                                                                                                           1                                        3                                                                   7                     8                               10                     11
        1        List actively.                                                                  X                             CORE A1; ELA HSCE           X                                                                                    3
                 Adapt language (diction/structure, style) for audience, purpose,
        2        situation.                                                                      X                             CORE A1; ELA HSCE           X                                                                                                                                                                                                              10
        3        Collect/Organize oral and written information.                                  X                             CORE E4; ELA HSCE           X                                                                                                                                                                                                              10
                 Compose/edit (agenda, audio-visuals, bibliographies, drafts,
                 forms/documents, notes, oral presentations, reports, technical
        4        terminology).                                                                   X                            CORE A2, E5; ELA HSCE        X                                                                                                                                                                              8
                 Comprehend oral and written information (cause/effect,
                 comparisons/contrasts, conclusions, context, purpose,
                 charts/tables/graphs, evaluation/critiques, mood, persuasive                                                  CORE A1 - A2; E1- E6;
        5        text, sequence, summaries, technical matter).                                   X                                 ELA HSCE                X                                                                                                                                                                                                              10
                 Evaluate oral and written information (accuracy,
                 adequacy/sufficiency, appropriateness, clarity, conclusions/
                 solutions, fact/opinion, propaganda, relevancy, validity,                                                     CORE A1 - A2; E1- E6;
        6        relationship of ideas).                                                         X                                 ELA HSCE                X                                           1
                 Identify (oral and written) assumptions, purpose,                                                             CORE A1 - A2; E1- E6;
        7        outcomes/solutions, and propaganda techniques.                                  X                                 ELA HSCE                X                                           1
                 Predict from oral and written information trends,                                                             CORE A1 - A2; E1- E6;
        8        outcomes/solutions.                                                             X                                 ELA HSCE                X                                                                                                                                                                                                              10
                 Present form and informal speech, discussion, information                                                     CORE A1 - A2; E1- E6;
        9        requests/supplying, interpretation, persuasive.                                 X                                 ELA HSCE                X                                                                                                                                                                                                              10
                                                                                                                               CORE A1 - A2; E1- E6;
        10       Use library, text and Internet resources.                                       X                                 ELA HSCE                X                                                                                                                                                                                                              10
                 Demonstrate Mathematics knowledge and skills required to
                 pursue the full-range of career and post-secondary education
    B            opportunities within the IT career cluster.                                     X                                                                                                                                                                                                                  7                                                     10                     11
                 Identify whole numbers, decimals, fractions, complex numbers,                                                  CORE B1 - B2; Math
        1        polynomials, geometrical figures.                                               X                                   HSCE                  X                                                                                                                                                        7
                 Apply basic arithmetic add, subtract, multiply, and divide                                                     CORE B1 - B2; Math
        2        operations.                                                                     X                                   HSCE                  X                                                                                                                                                        7
                 Applied relational (equal, not equal, greater than, less than, etc.)                                           CORE B1 - B2; Math
        3        and logical expression.                                                         X                                   HSCE                  X                                                                                                                                                        7
                 Understand the relationship of data and measurements to the                                                    CORE B1 - B2; Math
        4        problem                                                                         X                                   HSCE                  X                                                                                                                                                                                                                                     11
                 Produce mathematical formulae, expressions, and/or sequence                                                    CORE B1 - B2; Math
        5        of solution steps from problem statements.                                      X                                   HSCE                  X                                                                                                                                                        7
                 Analyze problem statements for missing/irrelevant data,                                                        CORE B1 - B2; Math
        6        estimate/exact values, inconsistent parameters.                                 X                                   HSCE                  X                                                                                                                                                                                                                                     11
                                                                                                                                CORE B1 - B2; Math
        7        Construct charts/tables/graphs from functions and data.                         X                                   HSCE                  X                                                                                                                                                        7
                 Describe problem solving techniques (for example: successive                                                   CORE B1 - B2; Math
        8        approximation, trial and error).                                                X                                   HSCE                  X                                                                                                                                                                                                              10
                 Demonstrate Science knowledge and skills required to pursue
                 the full-range of career and post-secondary education
    C            opportunities within the IT career cluster.                                     X                                                                                                     1                                                                                                                                                                  10                     11
                 Analyze/evaluate conclusions, conflicting data, controls, data,                                               CORE C1 - C2; Science
        1        inferences, limitations, questions, sources of errors, variables.               X                                   HSCE                  X                                                                                                                                                                                                                                     11
                                                                                                                                                                                                                                                                                                                                                                                          Advanced Diagnostics
                                                                                                                                                                                                                                                                                                                                                                                          & Repair (Team Lead)
                                                                                                                                                                                                                                       Identifying Computer
                                                                                                                                                        Oakland Community College -




                                                                                                                                                                                                                                                                              Building a Computer
                                                                                       Secondary




                                                                                                                                                                                                                                                                                                                                                                    Basic Diagnostics &
                                                                                                                                                                                                  Operating Systems
                                                                                                                                                        Postsecondary




                                                                                                                                                                                                                                                                                                                                  Laptops & Mobile
                                                                                                                             Oakland Schools Regional




                                                                                                                                                                                                                                                                                                               Basic Networking
                                                                                       4 = Exceeds criteria and/or able to
                                    Network Administration                                                                                              4 = Exceeds criteria and/or able




                                                                                                                                                                                                                      System Files &
                                                                                       teach task                                  Curriculum           teach task




                                                                                                                                                                                                                                                                                                                                                     Maintenance
                                                                                                                                                                                                                                                              Safety Issues




                                                                                                                                                                                                                                                                                                                                                     Preventative
                              11.0901 Computer Systems Networking                      3 = Accomplishes task to criteria                                3 = Accomplishes task to criteria
                                                                                                                             Network Administration




                                                                                                                                                                                                                                                                                                                                                     Periodic &

                                                                                                                                                                                                                                                                                                                                                     Computer
                                                                                       2 = Accomplishes task with help




                                                                                                                                                                                                                      Programs
                                    and Telecommunications                                                                                              2 = Accomplishes task with help




                                                                                                                                                                                                                                                                                                                                                                                                                 Security
                                                                                                                                                                                                                                                                                                    Printers
                                                                                                                                  Career Option




                                                                                                                                                                                                                                                                                                                                  Devices
                                                                                       1 = Exposed to the task                                          1 = Exposed to the task




                                                                                                                                                                                                                                                                                                                                                                    Repair
                                                                                                                                                                                                                                       Parts
                                                                                       N = Not exposed to task




                                                                                                                                                                                                                                                                                                                                                                                                                            Post
                                                                                                                                                        N = Not exposed to the task




                                                                                                                                                                                            Pre
                 Use computers for information processing, mathematical                                                      CORE C1 - C2; Science
         2       applications and problem solving.                                              X                                  HSCE                  X                                           1
                 Apply/use scientific methods in qualitative and quantitative
                 analysis, data gathering, direct & indirect observation,                                                    CORE C1 - C2; Science
         3       predictions, problem identification.                                           X                                  HSCE                  X                                                                                                                                                                                                              10
II                COMMUNICATIONS                                                                X                                                                                                    1                                                                                                                                  8                               10                     11                12
                 Comprehend and use reading strategies to learn meaning,
     A           technical concepts, vocabulary, and follow instructions.                       X
                 Determine and use reading strategy (skimming, reading for
                 detail, reading for meaning and critical analysis) to determine
         1       purpose of text.                                                               X                            CORE E1; ELA HSCE           X                                                                                                                                                                                                              10
             a   Use reading strategy to achieve intended purpose.                                                                                                                                                                                                                                                                                                      10
             b   Identify purpose of text.                                                                                                                                                                                                                                                                                                                              10
             c   Identify complexity of text.                                                                                                                                                                                                                                                                                                                           10
             d   Explain purpose of text.                                                                                                                                                                                                                                                                                                                               10
                 Analyze information, read to learn meaning, technical concepts,
         2       vocabulary, and follow directions.                                             X                            CORE E2; ELA HSCE           X                                                                                                                                                                                                                                     11

             a   Determine relevance, accuracy and appropriateness to purpose.                                                                                                                                                                                                                                                                                                                 11
             b   Identify complexities and discrepancies in information.                                                                                                                                                                                                                                                                                                                       11
                 Analyze information presented in a variety of formats, such as
             c   tables, lists, figures.                                                                                                                                                                                                                                                                                                                                                       11
             d   Identify key technical concepts and vocabulary.                                                                                                                                                                                                                                                                                                                               11
             e   Follow all instructions as specifically given.                                                                                                                                                                                                                                                                                                                                11
                 Interpret, transcribe and communicate information, data, and
                 observations to apply information learned from reading to
         3       actual practice.                                                               X                            CORE E3; ELA HSCE           X                                                                                                                                                                                                                                     11
             a   Explain meaning of new terms, vocabulary and concepts.                                                                                                                                                                                                                                                                                                                        11
             b   Interpret technical materials used.                                                                                                                                                                                                                                                                                                                                           11
             c   Summarize overall meaning of text.                                                                                                                                                                                                                                                                                                                                            11
                 Write specific steps for applying information learned to task or
             d   new situation.                                                                                                                                                                                                                                                                                                                                                                11
                 Write set of directions for others sharing information learned and
             e   applying that to task or new situation                                                                                                                                                                                                                                                                                                                                        11

                 Locate, organize & reference written information from various
     B           sources to communicate with co-workers & clients/participants.                                                                                                                      1                                                                                                                                                                                                           12
                 Locate written information to communicate with co-workers and
         1       clients/participants.                                                          X                            CORE E4; ELA HSCE           X                                           1
             a   Identify topic.                                                                                                                                                                     1
                 Conduct search of information using card catalog, keywords,
             b   and/or search engines.                                                                                                                                                              1

             c   Locate variety of resources such as books, journals, and magazines.                                                                                                                 1

             d   Locate information from electronic forms including the Internet.                                                                                                                    1
             e   Organize resources to use key information.                                                                                                                                          1

         2       Organize information to use in written and oral communications.                X                            CORE E5; ELA HSCE                   X                                   1
             a   Read and take notes from selected resources.                                                                                                                                        1
                 Prepare outline that emphasizes major points with supporting
             b   data.                                                                                                                                                                               1
             c   Present information in organized, easy-to-follow manner.                                                                                                                            1
                 Prepare working bibliography according to MLA, APA, CBE,
             d   Chicago, depending on the warranted language style.                                                                                                                                 1
                 Document the source and proper reference for written
         3       information.                                                                   X                            CORE E6; ELA HSCE                   X                                                                                                                                                                                                                                               12
                 Prepare a bibliography according to MLA, APA, CBE, Chicago,
             a   depending on the warranted language style.                                                                                                                                                                                                                                                                                                                                                      12
                 Use parenthetical, footnotes and endnotes text citations
             b   accurately.                                                                                                                                                                                                                                                                                                                                                                                     12
             c   Follow plagiarism and copyright rules and regulations.                                                                                                                                                                                                                                                                                                                                          12
                 Use correct grammar, punctuation and terminology to write and
     C           edit documents.                                                                                                                                                                                                                                                                                                                                        10                     11
                 Compose multi-paragraph writing clearly, succinctly, and
         1       accurately to write documents.                                                 X                            CORE A1; ELA HSCE                   X                                                                                                                                                                                                      10
             a   Organize and arrange information for effective coherence.                                                                                                                                                                                                                                                                                              10
             b   Report relevant information in order of occurrence.                                                                                                                                                                                                                                                                                                    10
             c   Interpret information, data, and observations correctly.                                                                                                                                                                                                                                                                                               10
             d   Present main ideas and supporting facts.                                                                                                                                                                                                                                                                                                               10
                 Use description of audience and purpose to prepare written
         2       documents.                                                                     X                            CORE A1; ELA HSCE                   X                                                                                                                                                                                                      10
             a   Use technical terms and concepts.                                                                                                                                                                                                                                                                                                                      10
             b   Incorporate an duse references effectively and accurately.                                                                                                                                                                                                                                                                                             10
             c   Report objective and/or subjective information.                                                                                                                                                                                                                                                                                                        10
                 Use correct grammar, spelling, punctuation and capitalization to
         3       prepare written documents.                                                     X                            CORE A1; ELA HSCE                   X                                                                                                                                                                                                      10
             a   Use correct grammar and sentence structure.                                                                                                                                                                                                                                                                                                            10
             b   Use correct spelling.                                                                                                                                                                                                                                                                                                                                  10
                                                                                                                                                                                                                                                                                                                                                                                       Advanced Diagnostics
                                                                                                                                                                                                                                                                                                                                                                                       & Repair (Team Lead)
                                                                                                                                                                                                                                    Identifying Computer
                                                                                                                                                     Oakland Community College -




                                                                                                                                                                                                                                                                           Building a Computer
                                                                                    Secondary




                                                                                                                                                                                                                                                                                                                                                                 Basic Diagnostics &
                                                                                                                                                                                               Operating Systems
                                                                                                                                                     Postsecondary




                                                                                                                                                                                                                                                                                                                               Laptops & Mobile
                                                                                                                          Oakland Schools Regional




                                                                                                                                                                                                                                                                                                            Basic Networking
                                                                                    4 = Exceeds criteria and/or able to
                               Network Administration                                                                                                4 = Exceeds criteria and/or able




                                                                                                                                                                                                                   System Files &
                                                                                    teach task                                  Curriculum           teach task




                                                                                                                                                                                                                                                                                                                                                  Maintenance
                                                                                                                                                                                                                                                           Safety Issues




                                                                                                                                                                                                                                                                                                                                                  Preventative
                          11.0901 Computer Systems Networking                       3 = Accomplishes task to criteria                                3 = Accomplishes task to criteria
                                                                                                                          Network Administration




                                                                                                                                                                                                                                                                                                                                                  Periodic &

                                                                                                                                                                                                                                                                                                                                                  Computer
                                                                                    2 = Accomplishes task with help




                                                                                                                                                                                                                   Programs
                                and Telecommunications                                                                                               2 = Accomplishes task with help




                                                                                                                                                                                                                                                                                                                                                                                                              Security
                                                                                                                                                                                                                                                                                                 Printers
                                                                                                                               Career Option




                                                                                                                                                                                                                                                                                                                               Devices
                                                                                    1 = Exposed to the task                                          1 = Exposed to the task




                                                                                                                                                                                                                                                                                                                                                                 Repair
                                                                                                                                                                                                                                    Parts
                                                                                    N = Not exposed to task




                                                                                                                                                                                                                                                                                                                                                                                                                         Post
                                                                                                                                                     N = Not exposed to the task




                                                                                                                                                                                         Pre
        c   Use correct punctuation and capitalization.                                                                                                                                                                                                                                                                                                              10
            Use computer skills to design and develop written and
    4       supporting material.                                                             X                               CORE G7 - G11                    X                                                                                                                                                                                                                             11
            Use word processing software to develop text, charts, graphs or
        a   figures correctly.                                                                                                                                                                                                                                                                                                                                                              11

        b   Use presentation software to prepare visual support materials.                                                                                                                                                                                                                                                                                                                  11
            Format written documents with correct font and layout for easy
        c   reading.                                                                                                                                                                                                                                                                                                                                                                        11
            Develop and deliver formal and informal presentations using
D           appropriate media to engage and inform audiences.                                X                                                                                                                                                                                                                                       8                                                      11
            Prepare oral presentation to provide information for intended
    1       purpose and audience.                                                            X                            CORE A1; ELA HSCE                   X                                                                                                                                                                                                                             11
            Know subject matter well enough to be independent of written
        a   aids.                                                                                                                                                                                                                                                                                                                                                                           11
            Identify characteristics of the audience and adjust to their ability
        b   to understand.                                                                                                                                                                                                                                                                                                                                                                  11
        c   Use technical terms and concepts correctly.                                                                                                                                                                                                                                                                                                                                     11
            Use proper organization and structure to achieve coherence of
        d   major points.                                                                                                                                                                                                                                                                                                                                                                   11
            Identify and prepare support materials to accompany oral
    2       presentation.                                                                    X                            CORE A1; ELA HSCE                   X                                                                                                                                                                      8
            Identify media and visual aids appropriate to understanding of
        a   topic.                                                                                                                                                                                                                                                                                                                   8
            Prepare visual aids and support materials for easy viewing and
        b   without error.                                                                                                                                                                                                                                                                                                           8
            Operate any equipment used with support materials smoothly and
        c   efficiently.                                                                                                                                                                                                                                                                                                             8

    3       Deliver presentation to sustain listener's attention and interest.               X                            CORE A1; ELA HSCE                   X                                                                                                                                                                      8
        a   Deliver presentation without grammatical error.                                                                                                                                                                                                                                                                          8
            Speak clearly with appropriate volume, rate and gestures while
        b   making and maintaining appropriate eye contact.                                                                                                                                                                                                                                                                          8
            Use support materials in the presentation that enhance the
        c   understanding of the topic and interest level of the audience.                                                                                                                                                                                                                                                           8
        d   Stay within presentation time parameters.                                                                                                                                                                                                                                                                                8
        e   Evaluate listener's interest and receptiveness.                                                                                                                                                                                                                                                                          8
            Use verbal and nonverbal feedback strategies to engage discussion
        f   and adjust message and delivery.                                                                                                                                                                                                                                                                                         8
        g   Respond to questions and comments on presentation.                                                                                                                                                                                                                                                                       8
            Interpret verbal and nonverbal behaviors to enhance
E           communication with co-workers and clients/participants.                                                                                                                                                                                                                                                                  8
    1       Interpret verbal behaviors to enhance communication.                             X                            CORE A1; ELA HSCE                   X                                                                                                                                                                      8
        a   Identify verbal cues.                                                                                                                                                                                                                                                                                                    8
        b   Observe voice speed, voice quality and tone.                                                                                                                                                                                                                                                                             8
        c   Explain message conveyed by verbal behaviors.                                                                                                                                                                                                                                                                            8
    2       Interpret nonverbal behaviors to enhance communication.                          X                            CORE A1; ELA HSCE                   X                                                                                                                                                                      8
        a   Identify nonverbal cues.                                                                                                                                                                                                                                                                                                 8
            Observe eye contact, facial expressions, posture, gestures and
        b   other body language.                                                                                                                                                                                                                                                                                                     8
        c   Explain message conveyed by nonverbal behaviors.                                                                                                                                                                                                                                                                         8
F           Apply active listening skills to obtain and clarify information.                                                                                                                                                                                                                                                         8                               10
    1       Interpret message/information given to clarify information.                      X                            CORE A1; ELA HSCE                   X                                                                                                                                                                      8
        a   Determine familiarity of discussion.                                                                                                                                                                                                                                                                                     8
            Respond accordingly using appropriate verbal and non verbal
        b   language.                                                                                                                                                                                                                                                                                                                8
        c   Explain the message given in your own words.                                                                                                                                                                                                                                                                             8
            Respond with restatement and clarification techniques to clarify
    2       information.                                                                     X                            CORE A1; ELA HSCE                   X                                                                                                                                                                                                      10
        a   Ask questions to seek or confirm understanding.                                                                                                                                                                                                                                                                                                          10
        b   Paraphrase and/or repeat information.                                                                                                                                                                                                                                                                                                                    10
        c   Record and summarize information in written notes.                                                                                                                                                                                                                                                                                                       10
            Follow directions and/or respond in a positive way with clear,
        d   concise comments.                                                                                                                                                                                                                                                                                                                                        10
            Interpret and use tables, charts, and figures to support written
G           and oral communications.                                                                                                                                                                                                                                                                                                                                 10                     11
            Develop tables, charts and figures to support written and oral
    1       communication.                                                                   X                               CORE G12, G13                    X                                                                                                                                                                                                      10
            Compile facts and arrange in an organized manner for a table,
        a   chart or figure.                                                                                                                                                                                                                                                                                                                                         10
        b   Document sources of data.                                                                                                                                                                                                                                                                                                                                10
            Determine most appropriate way to display data for effective
        c   coherence.                                                                                                                                                                                                                                                                                                                                               10
            Prepare table, chart, graph or figure for inclusion in publication or
        d   presentation.                                                                                                                                                                                                                                                                                                                                            10
            Interpret tables, charts and figures used to support written and
    2       oral communication.                                                              X                               CORE G12, G13                    X                                                                                                                                                                                                                             11
            Evaluate reference or source of data for authenticity and
        a   reliability.                                                                                                                                                                                                                                                                                                                                                                    11
                                                                                                                                                                                                                                                                                                                                                                                              Advanced Diagnostics
                                                                                                                                                                                                                                                                                                                                                                                              & Repair (Team Lead)
                                                                                                                                                                                                                                           Identifying Computer
                                                                                                                                                            Oakland Community College -




                                                                                                                                                                                                                                                                                  Building a Computer
                                                                                           Secondary




                                                                                                                                                                                                                                                                                                                                                                        Basic Diagnostics &
                                                                                                                                                                                                      Operating Systems
                                                                                                                                                            Postsecondary




                                                                                                                                                                                                                                                                                                                                      Laptops & Mobile
                                                                                                                                 Oakland Schools Regional




                                                                                                                                                                                                                                                                                                                   Basic Networking
                                                                                           4 = Exceeds criteria and/or able to
                                      Network Administration                                                                                                4 = Exceeds criteria and/or able




                                                                                                                                                                                                                          System Files &
                                                                                           teach task                                  Curriculum           teach task




                                                                                                                                                                                                                                                                                                                                                         Maintenance
                                                                                                                                                                                                                                                                  Safety Issues




                                                                                                                                                                                                                                                                                                                                                         Preventative
                                11.0901 Computer Systems Networking                        3 = Accomplishes task to criteria                                3 = Accomplishes task to criteria
                                                                                                                                 Network Administration




                                                                                                                                                                                                                                                                                                                                                         Periodic &

                                                                                                                                                                                                                                                                                                                                                         Computer
                                                                                           2 = Accomplishes task with help




                                                                                                                                                                                                                          Programs
                                      and Telecommunications                                                                                                2 = Accomplishes task with help




                                                                                                                                                                                                                                                                                                                                                                                                                     Security
                                                                                                                                                                                                                                                                                                        Printers
                                                                                                                                      Career Option




                                                                                                                                                                                                                                                                                                                                      Devices
                                                                                           1 = Exposed to the task                                          1 = Exposed to the task




                                                                                                                                                                                                                                                                                                                                                                        Repair
                                                                                                                                                                                                                                           Parts
                                                                                           N = Not exposed to task




                                                                                                                                                                                                                                                                                                                                                                                                                                Post
                                                                                                                                                            N = Not exposed to the task




                                                                                                                                                                                                Pre
              b   Explain information presented in table, charts and figures.                                                                                                                                                                                                                                                                                                                      11
                  Prepare written summary of findings expressed in tables, charts
              c   and figures.                                                                                                                                                                                                                                                                                                                                                                     11
                  Demonstrate sensitivity in communicating with a diverse
      H           workforce.                                                                                                                                                                                                                                                                                                                                                10
                  Understand factors and strategies for communicating with a
          1       diverse workforce.                                                                X                            CORE K2; ELA HSCE                   X                                                                                                                                                                                                      10
                  Identify (e.g., culture, ethnicity, equity, special/exceptional needs)
              a   that impact communication.                                                                                                                                                                                                                                                                                                                                10
                  Identify strategies for successful communication with a diverse
              b   workforce.                                                                                                                                                                                                                                                                                                                                                10
                  Demonstrate ability to communicate and resolve conflicts with a
          2       diverse workforce.                                                                X                            CORE K2; ELA HSCE                   X                                                                                                                                                                                                      10
              a   Determine communication style appropriate for listener(s).                                                                                                                                                                                                                                                                                                10
              b   Bridge communication styles.                                                                                                                                                                                                                                                                                                                              10
              c   Establish guidelines for dealing with conflict.                                                                                                                                                                                                                                                                                                           10
      I           Conduct meetings                                                                                                                                                                                                                                                                                                                                                                 11                12
          1       Plan and schedule meetings.                                                       X                                 CORE J1 -J3                    X                                                                                                                                                                                                                                               12
              a   Plan meeting.                                                                                                                                                                                                                                                                                                                                                                                      12
              b   Set agenda.                                                                                                                                                                                                                                                                                                                                                                                        12
              c   Schedule meeting.                                                                                                                                                                                                                                                                                                                                                                                  12
              d   Reserve meeting room.                                                                                                                                                                                                                                                                                                                                                                              12
              e   Invite appropriate personnel.                                                                                                                                                                                                                                                                                                                                                                      12
              f   Identify need for outside speakers.                                                                                                                                                                                                                                                                                                                                                                12
              g   Assign someone to take minutes.                                                                                                                                                                                                                                                                                                                                                                    12
          2       Run meetings.                                                                     X                                 CORE J1 -J3                    X                                                                                                                                                                                                                             11
              a   Make introductions.                                                                                                                                                                                                                                                                                                                                                              11
              b   Invite questions, comments, and group participation.                                                                                                                                                                                                                                                                                                                             11
                  Determine appropriate action, time frame, and person
              c   accountable for identified tasks.                                                                                                                                                                                                                                                                                                                                                11
              d   Monitor time.                                                                                                                                                                                                                                                                                                                                                                    11
              e   Publish minutes in timely manner.                                                                                                                                                                                                                                                                                                                                                11
      J           Build customer relations.                                                         X                                                                                                    1                                                                                                                                  8                               10                                       12
                  Demonstrate knowledge of organization's offerings and or
          1       customers' importance to the organization.                                        X                              CORE H1, H2, H3                   X                                   1
                  Identify organizations' products and services (including own
              a   strengths as a sales agent).
              b   Recognize the importance of all customers to the business.
                  Demonstrate ability to assist customers in a professional
          2       manner.                                                                           X                                   CORE E4                      X                                                                                                                                                                      8
              a   Determine customers' individual needs.                                                                                                                                                                                                                                                                                    8

                  Project a professional business image (e.g., appearance, voice,
              b   grammar, word usage, enunciation, nonverbal communication).                                                                                                                                                                                                                                                               8
                  Interact with customers and colleagues in a professional manner
                  (e.g., prompt, friendly, courteous, respectful, helpful,
              c   knowledgeable, understandable).                                                                                                                                                                                                                                                                                           8
                  Effectively use organizational protocols and systems to fulfill
          3       customer service requirements.                                                    X                                   CORE E4                      X                                                                                                                                                                                                                                               12

              a   Comply with established business protocols and company policies.                                                                                                                                                                                                                                                                                                                                   12
              b   Communicate company policies to customers.                                                                                                                                                                                                                                                                                                                                                         12
                  Handle merchandise returns in accordance with customer service
              c   policy.                                                                                                                                                                                                                                                                                                                                                                                            12
                  Handle customer complaints in accordance with customer service
              d   policy.                                                                                                                                                                                                                                                                                                                                                                                            12
                  Facilitate customer service through the maintenance of key
              e   information systems.                                                                                                                                                                                                                                                                                                                                                                               12
                  Ensure that customer's needs are met and that customer base is
          4       maintained.                                                                       X                                   CORE E4                      X                                                                                                                                                                                                      10
                  Follow through on commitments made to customers (e.g., special
              a   orders, delivery specifications, new items).                                                                                                                                                                                                                                                                                                              10
              b   Maintain customer base.                                                                                                                                                                                                                                                                                                                                   10
      K           Perform scheduling functions to meet customer needs.                                                                                                                                                                                                                                                                      8
          1       Schedule customer appointments.                                                   X                              CORE G1, G2, G3                   X                                                                                                                                                                      8
              a   Create calendars/schedules.                                                                                                                                                                                                                                                                                               8
              b   Maintain appointment calendars.                                                                                                                                                                                                                                                                                           8
              c   Process requests for appointments.                                                                                                                                                                                                                                                                                        8
              d   Verify appointments.                                                                                                                                                                                                                                                                                                      8
              e   Notify customers of changes in schedule.                                                                                                                                                                                                                                                                                  8
              f   Manage scheduling conflicts.                                                                                                                                                                                                                                                                                              8
          2       Document results of customer appointments.                                        X                                  CORE G4                       X                                                                                                                                                                                                      10
              a   Document results.                                                                                                                                                                                                                                                                                                                                         10
III                PROBLEM SOLVING AND CRITICAL THINKING SKILLS                                                                                                                                          1                                        3                 4                                                 7                     8                               10                     11                12

      A           Guide progress in assigned areas of responsibility/accountability.                                                                                                                                                                                                                                                                                                               11
          1       Set goals.                                                                        X                            Work Habits & Ongoing       X                                                                                                                                                                                                                                     11
                  Set short- and long-term goals for assigned areas of
              a   responsibility/accountability.                                                                                                                                                                                                                                                                                                                                                   11
                                                                                                                                                                                                                                                                                                                                                                                          Advanced Diagnostics
                                                                                                                                                                                                                                                                                                                                                                                          & Repair (Team Lead)
                                                                                                                                                                                                                                       Identifying Computer
                                                                                                                                                        Oakland Community College -




                                                                                                                                                                                                                                                                              Building a Computer
                                                                                      Secondary




                                                                                                                                                                                                                                                                                                                                                                    Basic Diagnostics &
                                                                                                                                                                                                  Operating Systems
                                                                                                                                                        Postsecondary




                                                                                                                                                                                                                                                                                                                                  Laptops & Mobile
                                                                                                                             Oakland Schools Regional




                                                                                                                                                                                                                                                                                                               Basic Networking
                                                                                      4 = Exceeds criteria and/or able to
                                Network Administration                                                                                                  4 = Exceeds criteria and/or able




                                                                                                                                                                                                                      System Files &
                                                                                      teach task                                   Curriculum           teach task




                                                                                                                                                                                                                                                                                                                                                     Maintenance
                                                                                                                                                                                                                                                              Safety Issues




                                                                                                                                                                                                                                                                                                                                                     Preventative
                          11.0901 Computer Systems Networking                         3 = Accomplishes task to criteria                                 3 = Accomplishes task to criteria
                                                                                                                             Network Administration




                                                                                                                                                                                                                                                                                                                                                     Periodic &

                                                                                                                                                                                                                                                                                                                                                     Computer
                                                                                      2 = Accomplishes task with help




                                                                                                                                                                                                                      Programs
                                and Telecommunications                                                                                                  2 = Accomplishes task with help




                                                                                                                                                                                                                                                                                                                                                                                                                 Security
                                                                                                                                                                                                                                                                                                    Printers
                                                                                                                                  Career Option




                                                                                                                                                                                                                                                                                                                                  Devices
                                                                                      1 = Exposed to the task                                           1 = Exposed to the task




                                                                                                                                                                                                                                                                                                                                                                    Repair
                                                                                                                                                                                                                                       Parts
                                                                                      N = Not exposed to task




                                                                                                                                                                                                                                                                                                                                                                                                                            Post
                                                                                                                                                        N = Not exposed to the task




                                                                                                                                                                                            Pre
        b   Demonstrate commitment to establish goals and vision.                                                                                                                                                                                                                                                                                                                              11
    2       Monitor and adjust goals.                                                          X                             Work Habits & Ongoing       X                                                                                                                                                                                                                                     11
        a   Obtain support for goals.                                                                                                                                                                                                                                                                                                                                                          11
        b   Provide support for goals.                                                                                                                                                                                                                                                                                                                                                         11
        c   Monitor goal achievement.                                                                                                                                                                                                                                                                                                                                                          11
        d   Adjust goals.                                                                                                                                                                                                                                                                                                                                                                      11
    3       Communicate and recognize goal achievement.                                        X                             Work Habits & Ongoing       X                                                                                                                                                                                                                                     11
        a   Communicate goal achievement.                                                                                                                                                                                                                                                                                                                                                      11
        b   Provide recognition for goal achievement.                                                                                                                                                                                                                                                                                                                                          11
B           Conduct technical research.                                                                                                                                                                                                                                                                                                 8                                                                        12
    1       Determine audience and information needs.                                          X                             CORE A1; ELA HSCE                   X                                                                                                                                                                      8
        a   Identify target audience.                                                                                                                                                                                                                                                                                                   8
        b   Define research questions.                                                                                                                                                                                                                                                                                                  8
                                                                                                                            CORE A1; CORE E1 - E4;
    2       Gather information.                                                                X                                 ELA HSCE                                                                                                                                                                                                                                                                        12

        a   Determine priorities for the information that should be gathered.                                                                                                                                                                                                                                                                                                                                    12
        b   Identify potential sources of information.                                                                                                                                                                                                                                                                                                                                                           12
        c   Target audience/user group as a key information source.                                                                                                                                                                                                                                                                                                                                              12
        d   Identify subject-matter experts.                                                                                                                                                                                                                                                                                                                                                                     12
            Evaluate potential sources of information based on established
        e   criteria (e.g., affordability, relevance).                                                                                                                                                                                                                                                                                                                                                           12

        f   Conduct interviews with selected human information sources.                                                                                                                                                                                                                                                                                                                                          12

        g   Gather information from selected print and electronic sources.                                                                                                                                                                                                                                                                                                                                       12
    3       Evaluate information.                                                              X                            CORE E1 - E4; ELA HSCE               X                                                                                                                                                                                                                                               12
            Determine the accuracy and completeness of the information
        a   gathered.                                                                                                                                                                                                                                                                                                                                                                                            12
C           Produce a quality product/service.                                                                                                                                                       1                                                                                                                                  8
    1       Understand product/service design.                                                 X                                    CORE F3                      X                                   1
            Design product (e.g., using brainstorming, thumbnail sketches,
        a   rendering).                                                                                                                                                                              1
            Consider customer satisfaction in determining product
            characteristics (e.g., usefulness, price, operation, life, reliability,
        b   safety, cost of operation).                                                                                                                                                              1
            Use reliability factors effectively to plan for and create
    2       products/services.                                                                 X                                    CORE F3                      X                                   1
        a   Consider reliability factors (e.g., cost, human, predictability).                                                                                                                        1
            Achieve reliability through maintainability, good design, design
        b   simplification, and design redundancy.                                                                                                                                                   1
        c   Recognize the relationship of maintainability and reliability.                                                                                                                           1
        d   Align cost components with quality objectives.                                                                                                                                           1
            Classify quality costs (e.g., preventive, evolution, pre-delivery
        e   failures, post-delivery failures).                                                                                                                                                       1
    3       Test and maintain product/services.                                                X                                    CORE F3                      X                                                                                                                                                                      8
        a   Test products for reliability.                                                                                                                                                                                                                                                                                              8
        b   Initiate predictive maintenance procedures.                                                                                                                                                                                                                                                                                 8
            Demonstrate knowledge of the process required to evaluate and
D           verify the nature of a problem.                                                    X                                                                                                                                                                                                                                                                                               11
    1       Understand information systems theory and practice.                                X                                       M1                        X                                                                                                                                                                                                                             11
            Demonstrate knowledge of the underlying concepts of the
        a   information systems discipline.                                                                                                                                                                                                                                                                                                                                                    11
            Demonstrate knowledge of methods for achieving productivity in
        b   knowledge work.                                                                                                                                                                                                                                                                                                                                                                    11
            Apply general systems theory to the analysis and development of
        c   an information system.                                                                                                                                                                                                                                                                                                                                                             11
        d   Identify procedures for formal problem solving.                                                                                                                                                                                                                                                                                                                                    11
            Demonstrate knowledge of the fundamental concept of
        e   information theory and organizational system processes.                                                                                                                                                                                                                                                                                                                            11
        f   Identify the essential properties of information systems.                                                                                                                                                                                                                                                                                                                          11
            Demonstrate knowledge of the process required to solve a
E           problem.                                                                                                                                                                                                                                                                                                                                                    10
            Understand information systems problem solving techniques
    1       and approaches.                                                                    X                                      M28                        X                                                                                                                                                                                                      10

        a   Demonstrate knowledge of problem-solving steps and techniques.                                                                                                                                                                                                                                                                                              10
            Summarize application planning, development, and risk
        b   management for information system.                                                                                                                                                                                                                                                                                                                          10
        c   Identify potential problems in system implementation.                                                                                                                                                                                                                                                                                                       10
        d   Demonstrate knowledge of the information analysis process.                                                                                                                                                                                                                                                                                                  10
        e   Demonstrate knowledge of information technology solutions.                                                                                                                                                                                                                                                                                                  10
            Demonstrate an ability to evaluate and verify the
F           appropriateness of a solution to a problem.
            Evaluate information systems problem solving techniques and
    1       approaches.                                                                        X                                      M28                        X

        a   Demonstrate knowledge of decision-making skills and techniques.
                                                                                                                                                                                                                                                                                                                                                                                        Advanced Diagnostics
                                                                                                                                                                                                                                                                                                                                                                                        & Repair (Team Lead)
                                                                                                                                                                                                                                     Identifying Computer
                                                                                                                                                      Oakland Community College -




                                                                                                                                                                                                                                                                            Building a Computer
                                                                                     Secondary




                                                                                                                                                                                                                                                                                                                                                                  Basic Diagnostics &
                                                                                                                                                                                                Operating Systems
                                                                                                                                                      Postsecondary




                                                                                                                                                                                                                                                                                                                                Laptops & Mobile
                                                                                                                           Oakland Schools Regional




                                                                                                                                                                                                                                                                                                             Basic Networking
                                                                                     4 = Exceeds criteria and/or able to
                                    Network Administration                                                                                            4 = Exceeds criteria and/or able




                                                                                                                                                                                                                    System Files &
                                                                                     teach task                                  Curriculum           teach task




                                                                                                                                                                                                                                                                                                                                                   Maintenance
                                                                                                                                                                                                                                                            Safety Issues




                                                                                                                                                                                                                                                                                                                                                   Preventative
                              11.0901 Computer Systems Networking                    3 = Accomplishes task to criteria                                3 = Accomplishes task to criteria
                                                                                                                           Network Administration




                                                                                                                                                                                                                                                                                                                                                   Periodic &

                                                                                                                                                                                                                                                                                                                                                   Computer
                                                                                     2 = Accomplishes task with help




                                                                                                                                                                                                                    Programs
                                    and Telecommunications                                                                                            2 = Accomplishes task with help




                                                                                                                                                                                                                                                                                                                                                                                                               Security
                                                                                                                                                                                                                                                                                                  Printers
                                                                                                                                Career Option




                                                                                                                                                                                                                                                                                                                                Devices
                                                                                     1 = Exposed to the task                                          1 = Exposed to the task




                                                                                                                                                                                                                                                                                                                                                                  Repair
                                                                                                                                                                                                                                     Parts
                                                                                     N = Not exposed to task




                                                                                                                                                                                                                                                                                                                                                                                                                          Post
                                                                                                                                                      N = Not exposed to the task




                                                                                                                                                                                          Pre
             b   Demonstrate knowledge of critical thinking skills and techniques.
                 Summarize application planning, development, and risk
             c   management for information system.
             d   Identify potential problems in system implementation.
             e   Determine whether prototyping system is feasible.
             f   Develop a plan using data-oriented techniques.
             g   Evaluate systems engineering considerations.
                 Determine software design process, from specification to
             h   implementation.
             i   Appraise software process and product life-cycle models.
             j   Assess software design methods and tools.

     G           Demonstrate knowledge of information organization principles.
         1       Understand information organization principles.                              X                              CORE H1, H2, H3                   X
                 Demonstrate knowledge of group support technology for common
             a   knowledge requirements.
             b   Demonstrate knowledge of the information analysis process.
             c   Demonstrate knowledge of information technology solutions.
                 Demonstrate knowledge of methods for achieving productivity in
             d   knowledge work.
     H           Demonstrate knowledge of design principles.
         1       Understand and employ design and color principles.                           X                                  CORE M19                      X
             a   Demonstrate knowledge of the two-dimensional picture plan.
                 Demonstrate knowledge of the principles and elements of design
             b   and their relationship to each other.
                 Demonstrate knowledge of the nature of color and color
             c   harmonies.
                 Assess the impact of various color harmonies on a two-
             d   dimensional picture plan.
                 Assess how color affects the principles of line, value, shape and
             e   form.
IV                INFORMATION TECHNOLOGY APPLICATIONS                                                                                                                                              1                                        3                                                                                         8                               10                     11                12
                 Use Personal Information Management (PIM)/Productivity
     A           applications.                                                                                                                                                                     1
         1       Manage personal schedule and contact information.                            X                                  CORE G2                       X                                   1
                 Identify PIM applications such as MS Outlook, Lotus Notes, and
             a   others.                                                                                                                                                                           1
             b   Create tasks (to-do) list.                                                                                                                                                        1
                 Manage daily/weekly/monthly schedule using applications such as
             c   Notes, MS Outlook, etc.                                                                                                                                                           1
         2       Create memos and notes.                                                      X                                  CORE G7                       X                                   1
             a   Create reminder for oneself.                                                                                                                                                      1
                 Create and send notes, informal memos, reminder using PIM
             b   applications such as Lotus Notes, MS Outlook, and others.                                                                                                                         1
     B           Use Electronic Mail applications.                                            X                                                                                                    1
         1       Use email to communicate within and across organizations.                    X                                  CORE G4                       X                                   1
             a   Access email system using login and password functions.                                                                                                                           1
             b   Access email messages received.                                                                                                                                                   1
                 Create e-mail messages in accordance with established business
                 standards (e.g., grammar, word usage, spelling, sentence
             c   structure, clarity, e-mail etiquette).                                                                                                                                            1
             d   Demonstrate knowledge of e-mail etiquette.                                                                                                                                        1
             e   Send e-mail messages.                                                                                                                                                             1
         2       Use email to share files and documents.                                      X                                  CORE G4                       X                                   1
             a   Access email attachments.                                                                                                                                                         1
             b   Attach documents to messages                                                                                                                                                      1
             c   Save e-mail messages/attachments.                                                                                                                                                 1
                 Demonstrate knowledge of contamination protection strategies
             d   for email.                                                                                                                                                                        1
     C           Use Internet Applications.                                                                                                                                                        1
         1       Search fro information and resources.                                        X                                  CORE G5                       X                                   1
             a   Select search engine(s) to use.                                                                                                                                                   1
             b   Select appropriate search procedures and approaches.                                                                                                                              1
             c   Locate information using search engine(s) and Boolean logic.                                                                                                                      1
             d   Navigate web sites using software functions.                                                                                                                                      1
         2       Access and evaluate Internet resources.                                      X                                  CORE G6                       X                                   1
             a   Access business and technical information using the Internet.                                                                                                                     1
             b   Access commercial, government, and education resources.                                                                                                                           1
             c   Evaluate Internet resources (e.g., accuracy of information).                                                                                                                      1
     D           Use Writing/Publishing applications.                                                                                                                                              1

         1       Prepare simple documents and other business communications.                  X                                  CORE G7                       X                                   1
             a   Retrieve existing documents.                                                                                                                                                      1
                 Create documents (e.g., letters, memos, reports) using existing
             b   forms and templates.                                                                                                                                                              1
             c   Safeguard documents using name and save functions.                                                                                                                                1
             d   Format text using basic formatting functions.                                                                                                                                     1
                                                                                                                                                                                                                                                                                                                                                                                       Advanced Diagnostics
                                                                                                                                                                                                                                                                                                                                                                                       & Repair (Team Lead)
                                                                                                                                                                                                                                    Identifying Computer
                                                                                                                                                     Oakland Community College -




                                                                                                                                                                                                                                                                           Building a Computer
                                                                                    Secondary




                                                                                                                                                                                                                                                                                                                                                                 Basic Diagnostics &
                                                                                                                                                                                               Operating Systems
                                                                                                                                                     Postsecondary




                                                                                                                                                                                                                                                                                                                               Laptops & Mobile
                                                                                                                          Oakland Schools Regional




                                                                                                                                                                                                                                                                                                            Basic Networking
                                                                                    4 = Exceeds criteria and/or able to
                                Network Administration                                                                                               4 = Exceeds criteria and/or able




                                                                                                                                                                                                                   System Files &
                                                                                    teach task                                  Curriculum           teach task




                                                                                                                                                                                                                                                                                                                                                  Maintenance
                                                                                                                                                                                                                                                           Safety Issues




                                                                                                                                                                                                                                                                                                                                                  Preventative
                          11.0901 Computer Systems Networking                       3 = Accomplishes task to criteria                                3 = Accomplishes task to criteria
                                                                                                                          Network Administration




                                                                                                                                                                                                                                                                                                                                                  Periodic &

                                                                                                                                                                                                                                                                                                                                                  Computer
                                                                                    2 = Accomplishes task with help




                                                                                                                                                                                                                   Programs
                                and Telecommunications                                                                                               2 = Accomplishes task with help




                                                                                                                                                                                                                                                                                                                                                                                                              Security
                                                                                                                                                                                                                                                                                                 Printers
                                                                                                                               Career Option




                                                                                                                                                                                                                                                                                                                               Devices
                                                                                    1 = Exposed to the task                                          1 = Exposed to the task




                                                                                                                                                                                                                                                                                                                                                                 Repair
                                                                                                                                                                                                                                    Parts
                                                                                    N = Not exposed to task




                                                                                                                                                                                                                                                                                                                                                                                                                         Post
                                                                                                                                                     N = Not exposed to the task




                                                                                                                                                                                         Pre
            Employ word processing utility tools (e.g., spell checker, grammar
        e   checker, thesaurus).                                                                                                                                                                  1
            Prepare reports and other business communications, integrating
    2       graphics and other non-text elements.                                            X                                  CORE G9                       X                                   1
            Use advanced formatting features (e.g., headers/footers/dropped
        a   caps, indexing).                                                                                                                                                                      1
        b   Place graphics in document.                                                                                                                                                           1
            Enhance publications using different fonts, styles, attributes,
        c   justification, etc.                                                                                                                                                                   1
        d   Enhance publications using paint/draw functions.                                                                                                                                      1
    3       Prepare complex publications.                                                    X                                  CORE G9                       X                                   1

        a   Create new word processing forms, style sheets, and templates.                                                                                                                        1
        b   Prepare publications using desktop publishing software.                                                                                                                               1
        c   Format new desktop publishing files.                                                                                                                                                  1
        d   Output desktop publishing files.                                                                                                                                                      1
E           Use Presentation applications.                                                                                                                                                        1                                        3
            Prepare presentations for training, sales and information
    1       sharing.                                                                         X                                CORE G10 -11                    X                                   1

            Create computer presentation and handouts in accordance with
        a   basic principles of graphics design and visual communication.                                                                                                                         1
        b   Insert graphic elements (e.g., graph, clip art, table) in a slide.                                                                                                                    1
        c   Edit presentations.                                                                                                                                                                   1
    2       Deliver presentations, with supporting materials.                                X                                CORE G10 -11                    X                                                                            3

            Identify hardware items that support presentation software (e.g.,
        a   scanners, digital cameras, printers, and projection systems).                                                                                                                                                                  3

        b   Print a single slide, and entire presentation, an outline, and notes.                                                                                                                                                          3
        c   Run slide shows manually and automatically.                                                                                                                                                                                    3
F           Use Spreadsheet applications.                                                                                                                                                         1
    1       Create a spreadsheet.                                                            X                                  CORE G12                      X                                   1
        a   Create spreadsheets.                                                                                                                                                                  1
        b   Retrieve existing spreadsheets.                                                                                                                                                       1
        c   Edit spreadsheets.                                                                                                                                                                    1
        d   Save spreadsheets.                                                                                                                                                                    1
        e   Print spreadsheets.                                                                                                                                                                   1
    2       Perform calculations and analysis on data.                                       X                                  CORE G13                      X                                   1
        a   Group worksheets.                                                                                                                                                                     1
        b   Create charts and graphs from spreadsheets.                                                                                                                                           1
        c   Perform calculations using simple formulas.                                                                                                                                           1
        d   Input/process data using spreadsheet functions.                                                                                                                                       1
G           Use Database applications.                                                                                                                                                            1
    1       Manipulate data elements.                                                        X                                  CORE G14                      X                                   1
        a   Enter data using a form.                                                                                                                                                              1
        b   Locate/replace data using search and replace functions.                                                                                                                               1
            Process data using database functions (e.g., structure, format,
        c   attributes, relationships, keys).                                                                                                                                                     1
    2       Manage, analyze and report on interrelated data elements.                        X                                  CORE G15                      X                                   1
        a   Search a database table to locate records.                                                                                                                                            1
        b   Sort data using single-and multiple-field sorts.                                                                                                                                      1

        c   Perform single- and multiple-table queries (e.g., create, run, save).                                                                                                                 1
        d   Print forms, reports, and results of queries.                                                                                                                                         1
        e   Verify accuracy of output.                                                                                                                                                            1
H           Use Collaborative/Groupware applications.                                                                                                                                             1                                                                                                                                                                                         11                12
            Facilitate group work through management of shared schedule
    1       and contact information.                                                         X                                  CORE G16                      X                                   1
        a   Manage daily/weekly/monthly schedule using applications.                                                                                                                              1
        b   Maintain shared database of contact information.                                                                                                                                      1
            Facilitate group work through management of shared files and
    2       online information.                                                              X                                  CORE G16                      X                                                                                                                                                                                                                             11
        a   Organize, store, and share files in network directories.                                                                                                                                                                                                                                                                                                                        11
        b   Organize, store, and share files using web sites.                                                                                                                                                                                                                                                                                                                               11
            Organize, store, and share files using document libraries or
        c   databases.                                                                                                                                                                                                                                                                                                                                                                      11
            Facilitate group work through instant messaging or virtual
    3       meetings.                                                                        X                                  CORE G16                      X                                                                                                                                                                                                                                               12
        a   Participate in virtual group discussions and meetings.                                                                                                                                                                                                                                                                                                                                            12
I           Use Computer Operations applications.                                                                                                                                                 1                                                                                                                                  8
    1       Manage computer operations.                                                      X                                  CORE G18                      X                                   1
        a   Apply basic commands of operating system software.                                                                                                                                    1
        b   Employ desktop operating skills.                                                                                                                                                      1
    2       Manage file storage.                                                             X                                  CORE G19                      X                                   1
        a   Apply appropriate file and disk management techniques.                                                                                                                                1
        b   Differentiate between files and directories.                                                                                                                                          1
        c   Determine file organization.                                                                                                                                                          1
                                                                                                                                                                                                                                                                                                                                                                                         Advanced Diagnostics
                                                                                                                                                                                                                                                                                                                                                                                         & Repair (Team Lead)
                                                                                                                                                                                                                                      Identifying Computer
                                                                                                                                                       Oakland Community College -




                                                                                                                                                                                                                                                                             Building a Computer
                                                                                      Secondary




                                                                                                                                                                                                                                                                                                                                                                   Basic Diagnostics &
                                                                                                                                                                                                 Operating Systems
                                                                                                                                                       Postsecondary




                                                                                                                                                                                                                                                                                                                                 Laptops & Mobile
                                                                                                                            Oakland Schools Regional




                                                                                                                                                                                                                                                                                                              Basic Networking
                                                                                      4 = Exceeds criteria and/or able to
                                    Network Administration                                                                                             4 = Exceeds criteria and/or able




                                                                                                                                                                                                                     System Files &
                                                                                      teach task                                  Curriculum           teach task




                                                                                                                                                                                                                                                                                                                                                    Maintenance
                                                                                                                                                                                                                                                             Safety Issues




                                                                                                                                                                                                                                                                                                                                                    Preventative
                              11.0901 Computer Systems Networking                     3 = Accomplishes task to criteria                                3 = Accomplishes task to criteria
                                                                                                                            Network Administration




                                                                                                                                                                                                                                                                                                                                                    Periodic &

                                                                                                                                                                                                                                                                                                                                                    Computer
                                                                                      2 = Accomplishes task with help




                                                                                                                                                                                                                     Programs
                                    and Telecommunications                                                                                             2 = Accomplishes task with help




                                                                                                                                                                                                                                                                                                                                                                                                                Security
                                                                                                                                                                                                                                                                                                   Printers
                                                                                                                                 Career Option




                                                                                                                                                                                                                                                                                                                                 Devices
                                                                                      1 = Exposed to the task                                          1 = Exposed to the task




                                                                                                                                                                                                                                                                                                                                                                   Repair
                                                                                                                                                                                                                                      Parts
                                                                                      N = Not exposed to task




                                                                                                                                                                                                                                                                                                                                                                                                                           Post
                                                                                                                                                       N = Not exposed to the task




                                                                                                                                                                                           Pre
                 Demonstrate knowledge of the system utilities used for file
             d   management.                                                                                                                                                                        1
         3       Compress or alter files.                                                      X                                  CORE G19                      X                                                                                                                                                                      8
             a   Convert file formats.                                                                                                                                                                                                                                                                                                 8
             b   Unpack files using compression software.                                                                                                                                                                                                                                                                              8
             c   Convert existing files.                                                                                                                                                                                                                                                                                               8
                 Use Computer-based Equipment (containing embedded
                 computers (or processors) used to control electromechanical
     J           devices).                                                                                                                                                                                                                                                                                                                                             10                     11                12
         1       Operate computer driven equipment and machines.                               X                                  CORE G19                      X                                                                                                                                                                                                                                               12
             a   Secure needed supplies and resources.                                                                                                                                                                                                                                                                                                                                                          12
             b   Follow power-up and log-on procedures.                                                                                                                                                                                                                                                                                                                                                         12

             c   Interact with/respond to system messages using console device.                                                                                                                                                                                                                                                                                                                                 12

             d   Run applications/jobs in accordance with processing procedures.                                                                                                                                                                                                                                                                                                                                12
             e   Follow log-off and power-down procedure(s).                                                                                                                                                                                                                                                                                                                                                    12
         2       Use installation and operation manuals.                                       X                                  CORE G20                      X                                                                                                                                                                                                                             11

             a   Access needed information using appropriate reference materials.                                                                                                                                                                                                                                                                                                             11
                 Troubleshoot computer driven equipment and machines and
         3       access support as needed.                                                     X                                  CORE G20                      X                                                                                                                                                                                                      10
             a   Test system using diagnostic tools/software.                                                                                                                                                                                                                                                                                                          10
             b   Repair/replace malfunctioning hardware.                                                                                                                                                                                                                                                                                                               10
             c   Reinstall software as needed.                                                                                                                                                                                                                                                                                                                         10
             d   Recover data and/or files.                                                                                                                                                                                                                                                                                                                            10
             e   Restore system to normal operating standards.                                                                                                                                                                                                                                                                                                         10
V                SYSTEMS                                                                                                                                                                                                                                                                                         7                     8
     A           Characterize the nature of business.                                                                                                                                                                                                                                                            7
         1       Understand types and functions of businesses.                                 X                                  CORE H1               X                                                                                                                                                        7
             a   Identify types of business organizations and functions.                                                                                                                                                                                                                                         7
             b   Identify business reporting and information flow.                                                                                                                                                                                                                                               7
                 Define stakeholder relationships (e.g., customers, employees,
             c   shareholders, and suppliers).                                                                                                                                                                                                                                                                   7
                 Understand functions and interactions of departments within a
         2       business.                                                                     X                                  CORE H1               X                                                                                                                                                        7

             a   Demonstrate knowledge of the components of a business plan.                                                                                                                                                                                                                                     7
                 Identify the ways in which organizational functions are
             b   interdependent.                                                                                                                                                                                                                                                                                 7

             c   Identify types of communication channels (e.g., formal, informal).                                                                                                                                                                                                                              7
             d   Define the role of strategic planning in business.                                                                                                                                                                                                                                              7
     B           Demonstrate knowledge of the nature of IT in business.                                                                                                                                                                                                                                          7
         1       Understand the functions of information systems in business.                  X                                  CORE H3               X                                                                                                                                                        7
                 Determine how business activities interface data processing
             a   functions.                                                                                                                                                                                                                                                                                      7
                 Differentiate between the role of information systems within a
             b   company and their role in a global environment.                                                                                                                                                                                                                                                 7
                 Measure increases in productivity realized by the implementation
             c   of information systems.                                                                                                                                                                                                                                                                         7
                 Demonstrate knowledge of the operation of cross-functional
     C           teams in achieving project goals.                                                                                                                                                                                                                                                                                     8
                 Understand the importance of cross-functional teams in
         1       achieving IT project goals.                                                   X                                   CORE J2              X                                                                                                                                                                              8
                 Consider the benefits of using a cross-functional team policy and
             a   procedure development.                                                                                                                                                                                                                                                                                                8
             b   Identify desired group and team behavior in an IS context.                                                                                                                                                                                                                                                            8

                 Explain/discuss general strategies for maximizing organizational
     D           learning and productivity in a high tech environment.                                                                                                                                                                                                                                                                 8
                 Understand strategies for maximizing productivity in a high tech
         1       environment.                                                                  X                                   CORE J3              X                                                                                                                                                                              8

                 Assess the importance of new technologies to future development
             a   and to the future knowledge worker productivity.                                                                                                                                                                                                                                                                      8
                 Demonstrate knowledge of methods for achieving productivity in
             b   knowledge work.                                                                                                                                                                                                                                                                                                       8
             c   Create/maintain an environment supportive of productivity.                                                                                                                                                                                                                                                            8
VI                SAFETY, HEALTH AND ENVIRONMENT                                                                                                                                                                                                               4
     A           Maintain a safe working environment.                                                                                                                                                                                                          4
                 Understand health and safety standards and concepts in the
         1       workplace.                                                                    X                                   CORE I4              X                                                                                                      4
                 Demonstrate knowledge of the relationship between health,
             a   safety, and productivity.                                                                                                                                                                                                                     4
                 Identify health and safety standards established by government
             b   agencies.                                                                                                                                                                                                                                     4
                                                                                                                                                                                                                                                                                                                                                                                           Advanced Diagnostics
                                                                                                                                                                                                                                                                                                                                                                                           & Repair (Team Lead)
                                                                                                                                                                                                                                        Identifying Computer
                                                                                                                                                         Oakland Community College -




                                                                                                                                                                                                                                                                               Building a Computer
                                                                                        Secondary




                                                                                                                                                                                                                                                                                                                                                                     Basic Diagnostics &
                                                                                                                                                                                                   Operating Systems
                                                                                                                                                         Postsecondary




                                                                                                                                                                                                                                                                                                                                   Laptops & Mobile
                                                                                                                              Oakland Schools Regional




                                                                                                                                                                                                                                                                                                                Basic Networking
                                                                                        4 = Exceeds criteria and/or able to
                                      Network Administration                                                                                             4 = Exceeds criteria and/or able




                                                                                                                                                                                                                       System Files &
                                                                                        teach task                                  Curriculum           teach task




                                                                                                                                                                                                                                                                                                                                                      Maintenance
                                                                                                                                                                                                                                                               Safety Issues




                                                                                                                                                                                                                                                                                                                                                      Preventative
                                11.0901 Computer Systems Networking                     3 = Accomplishes task to criteria                                3 = Accomplishes task to criteria
                                                                                                                              Network Administration




                                                                                                                                                                                                                                                                                                                                                      Periodic &

                                                                                                                                                                                                                                                                                                                                                      Computer
                                                                                        2 = Accomplishes task with help




                                                                                                                                                                                                                       Programs
                                      and Telecommunications                                                                                             2 = Accomplishes task with help




                                                                                                                                                                                                                                                                                                                                                                                                                  Security
                                                                                                                                                                                                                                                                                                     Printers
                                                                                                                                   Career Option




                                                                                                                                                                                                                                                                                                                                   Devices
                                                                                        1 = Exposed to the task                                          1 = Exposed to the task




                                                                                                                                                                                                                                                                                                                                                                     Repair
                                                                                                                                                                                                                                        Parts
                                                                                        N = Not exposed to task




                                                                                                                                                                                                                                                                                                                                                                                                                             Post
                                                                                                                                                         N = Not exposed to the task




                                                                                                                                                                                             Pre
                   Access needed safety information using company and
                   manufacturers' references (e.g., procedural manuals,
               c   documentation, standards, and flowcharts).                                                                                                                                                                                                    4
               d   Ensure maintenance of a clean work area.                                                                                                                                                                                                      4
                   Solve safety problems using problem solving, decision-making, and
               e   critical thinking strategies.                                                                                                                                                                                                                 4
                   Demonstrate knowledge of ergonomics and repetitive strain
               f   injury.                                                                                                                                                                                                                                       4
VII                 LEADERSHIP AND TEAMWORK                                                                                                                                                                                                                                                                                                                                                     11
                   Demonstrate knowledge of the skills needed for leadership in
       A           the IT environment.                                                                                                                                                                                                                                                                                                                                                          11
                   Understand key approaches to successful leadership in the IT
           1       environment.                                                                  X                                 CORE J1, J3            X                                                                                                                                                                                                                                     11
                   Demonstrate knowledge of how to apply team methods to
               a   empower coworkers.                                                                                                                                                                                                                                                                                                                                                           11
               b   Establish goals and objectives for IS.                                                                                                                                                                                                                                                                                                                                       11
               c   Define mission and critical success factors.                                                                                                                                                                                                                                                                                                                                 11
               d   Identify desired group and team behavior in an IS context.                                                                                                                                                                                                                                                                                                                   11
                   Build interpersonal skills with individuals and other team
       B           members.                                                                                                                                                                                                                                                                                                                                                                     11
           1       Understand best practices for successful team functioning.                    X                                   CORE J3              X                                                                                                                                                                                                                                     11
                   Analyze the interdependence of empathetic listening, synergy, and
               a   consensus building.                                                                                                                                                                                                                                                                                                                                                          11
               b   Define roles within the group decision-making process.                                                                                                                                                                                                                                                                                                                       11
                   Demonstrate knowledge of how to apply team methods to
               c   empower coworkers.                                                                                                                                                                                                                                                                                                                                                           11
           2       Apply best practices for successful team functioning.                         X                                   CORE J3              X                                                                                                                                                                                                                                     11
                   Apply knowledge of group dynamics promote teamwork,
               a   leadership, and empowerment.                                                                                                                                                                                                                                                                                                                                                 11
               b   Promote teamwork, leadership, and empowerment.                                                                                                                                                                                                                                                                                                                               11
               c   Identify strategies for fostering creativity.                                                                                                                                                                                                                                                                                                                                11
VIII                ETHICS AND LEGAL RESPONSIBILITY                                                                                                                                                                                                                                                                                                                                                               12
                   Demonstrate appropriate knowledge and behaviors of legal
       A           responsibilities and of positive cyber-citizenry.                                                                                                                                                                                                                                                                                                                                              12
           1       Understand legal issues faced by IT professionals.                            X                                  CORE K4               X                                                                                                                                                                                                                                                       12
                   Demonstrate knowledge of the legal issues that face information
               a   technology professionals.                                                                                                                                                                                                                                                                                                                                                                      12
                   Identify issues and trends affecting computers and information
               b   privacy.                                                                                                                                                                                                                                                                                                                                                                                       12
                   Demonstrate knowledge of the rights and responsibilities of IT
       B           workers.                                                                                                                                                                                                                                                                                                                                                                                       12
           1       Understand the rights and responsibilities of IT workers.                     X                                  CORE K2               X                                                                                                                                                                                                                                                       12
               a   Identify generally accepted business ethics.                                                                                                                                                                                                                                                                                                                                                   12
                   Demonstrate knowledge of federal laws governing discrimination
               b   and harassment.                                                                                                                                                                                                                                                                                                                                                                                12
                   Demonstrate knowledge of key concepts related to employment
               c   discrimination.                                                                                                                                                                                                                                                                                                                                                                                12
                   Demonstrate sensitivity to diversity, including differences in
                   gender, culture, race, language, physical and mental challenges,
               d   and family structures.                                                                                                                                                                                                                                                                                                                                                                         12
                   Establish procedures for maintaining the confidentiality of client
               e   information.                                                                                                                                                                                                                                                                                                                                                                                   12
                   Demonstrate knowledge of social, ethical, and legal issues in the
       C           information technology field.                                                                                                                                                                                                                                                                                                                                                                  12
           1       Understand ethical issues in the IT field.                                    X                                  CORE K3               X                                                                                                                                                                                                                                                       12
                   Analyze the social implications of decisions made and actions
               a   taken as an information technology professional.                                                                                                                                                                                                                                                                                                                                               12
                   Demonstrate knowledge of the ethical issues that face information
               b   technology professionals.                                                                                                                                                                                                                                                                                                                                                                      12
           2       Understand legal issues in the IT field.                                      X                                  CORE K4               X                                                                                                                                                                                                                                                       12
                   Determine the practical implications of lawsuits in terms of good
                   will, client relations, the bottom line, diversion of company
               a   resources, cash flow and accounts receivable.                                                                                                                                                                                                                                                                                                                                                  12
               b   Demonstrate knowledge of basic business law concepts.                                                                                                                                                                                                                                                                                                                                          12
IX                  EMPLOYABILITY AND CAREER DEVELOPMENT                                                                                                                                              1                                        3                                  5                                7                     8                               10                     11                12
                   Explain written organizational policies, rules and procedures to
       A           help employees perform their jobs.                                                                                                                                                                                                                                                                                                                                                             12
                   Locate appropriate information on organizational policies in
           1       handbooks and manuals.                                                        X                                   CORE L4                      X                                                                                                                                                                                                                                               12
               a   Identify the contents of various organizational publications.                                                                                                                                                                                                                                                                                                                                  12
                   Determine the appropriate document (s) for specific job
               b   responsibilities and work assignments.                                                                                                                                                                                                                                                                                                                                                         12
                   Discuss how specific organizational policies and rules influence a
           2       specific work situation.                                                      X                                   CORE L9                      X                                                                                                                                                                                                                                               12
                   Locate and identify specific organizational policy, rule or
               a   procedure to assist with a given situation.                                                                                                                                                                                                                                                                                                                                                    12
                   Articulate how a specific organizational policy, rule or procedure
               b   will improve a given situation.                                                                                                                                                                                                                                                                                                                                                                12
                                                                                                                                                                                                                                                                                                                                                                                     Advanced Diagnostics
                                                                                                                                                                                                                                                                                                                                                                                     & Repair (Team Lead)
                                                                                                                                                                                                                                  Identifying Computer
                                                                                                                                                   Oakland Community College -




                                                                                                                                                                                                                                                                         Building a Computer
                                                                                  Secondary




                                                                                                                                                                                                                                                                                                                                                               Basic Diagnostics &
                                                                                                                                                                                             Operating Systems
                                                                                                                                                   Postsecondary




                                                                                                                                                                                                                                                                                                                             Laptops & Mobile
                                                                                                                        Oakland Schools Regional




                                                                                                                                                                                                                                                                                                          Basic Networking
                                                                                  4 = Exceeds criteria and/or able to
                               Network Administration                                                                                              4 = Exceeds criteria and/or able




                                                                                                                                                                                                                 System Files &
                                                                                  teach task                                  Curriculum           teach task




                                                                                                                                                                                                                                                                                                                                                Maintenance
                                                                                                                                                                                                                                                         Safety Issues




                                                                                                                                                                                                                                                                                                                                                Preventative
                         11.0901 Computer Systems Networking                      3 = Accomplishes task to criteria                                3 = Accomplishes task to criteria
                                                                                                                        Network Administration




                                                                                                                                                                                                                                                                                                                                                Periodic &

                                                                                                                                                                                                                                                                                                                                                Computer
                                                                                  2 = Accomplishes task with help




                                                                                                                                                                                                                 Programs
                               and Telecommunications                                                                                              2 = Accomplishes task with help




                                                                                                                                                                                                                                                                                                                                                                                                            Security
                                                                                                                                                                                                                                                                                               Printers
                                                                                                                             Career Option




                                                                                                                                                                                                                                                                                                                             Devices
                                                                                  1 = Exposed to the task                                          1 = Exposed to the task




                                                                                                                                                                                                                                                                                                                                                               Repair
                                                                                                                                                                                                                                  Parts
                                                                                  N = Not exposed to task




                                                                                                                                                                                                                                                                                                                                                                                                                       Post
                                                                                                                                                   N = Not exposed to the task




                                                                                                                                                                                       Pre
            Identify and demonstrate positive work behaviors and personal
B           qualities.                                                                                                                                                                                                                                                                                                             8                               10                                       12
            Demonstrate self-discipline, self-worth, positive attitude, and
    1       integrity in a work situation.                                                 X                                  CORE L10                      X                                                                                                                                                                      8
        a   Demonstrate regular attendance.                                                                                                                                                                                                                                                                                        8
        b   Follow company dress and appearance standards.                                                                                                                                                                                                                                                                         8
        c   Exhibit pride in work.                                                                                                                                                                                                                                                                                                 8
        d   Demonstrate leadership and teamwork.                                                                                                                                                                                                                                                                                   8
            Demonstrate flexibility and willingness to learn new knowledge
    2       and skills.                                                                    X                                  CORE L12                      X                                                                                                                                                                                                      10
        a   Exhibit the ability to handle stress.                                                                                                                                                                                                                                                                                                                  10
        b   Display initiative and open-mindedness.                                                                                                                                                                                                                                                                                                                10
            Participate in company orientation and training programs with
        c   enthusiasm.                                                                                                                                                                                                                                                                                                                                            10

        d   Identify progressive strategies that will impact efficiency of job.                                                                                                                                                                                                                                                                                    10
    3       Exhibit commitment to the organization.                                        X                                  CORE L13                      X                                                                                                                                                                      8
        a   Follow established rules, regulations and policies.                                                                                                                                                                                                                                                                    8
        b   Explain employer/management responsibilities.                                                                                                                                                                                                                                                                          8
        c   Demonstrate cost effectiveness.                                                                                                                                                                                                                                                                                        8
        d   Demonstrate time management.                                                                                                                                                                                                                                                                                           8
        e   Complete all tasks thoroughly.                                                                                                                                                                                                                                                                                         8
            Identify and explore career opportunities in one or more career
C           pathways.                                                                                                                                                                           1
            Locate and identify career opportunities that appeal to personal
    1       career goals.                                                                  X                               CORE L17 - L19                   X                                   1
            Locate and interpret career information for at least one career
        a   cluster.                                                                                                                                                                            1
        b   Identify job requirements for three career pathways.                                                                                                                                1
            Identify educational and credentialing requirements for three
        c   careers.                                                                                                                                                                            1
    2       Match personal interests and aptitudes to selected careers.                    X                                  CORE L17                      X                                   1
        a   Identify personal interests and aptitudes.                                                                                                                                          1

        b   Identify job requirements and characteristics of selected careers.                                                                                                                  1
            Compare personal interests and aptitudes with job requirements
        c   and characteristics.                                                                                                                                                                1
            Modify career goals based on results of personal interests and
        d   aptitudes with career requirements and characteristics.                                                                                                                             1
            Develop a personal career plan to meet career goals and
D           objectives.                                                                                                                                                                         1
            Develop career goal and objectives to plan future career
    1       direction.                                                                     X                                  CORE L14                      X                                   1

        a   Identify career that matches individual interests and aptitudes.                                                                                                                    1
        b   Develop career goal with time frame.                                                                                                                                                1

        c   Identify goals and objectives for reaching and advancing in career.                                                                                                                 1
    2       Develop strategies to reach career objectives.                                 X                                  CORE L15                      X                                   1

        a   Write a list of strategies for achieving educational requirements.                                                                                                                  1
        b   Identify strategies for obtaining employment experiences.                                                                                                                           1
        c   Write a time line for achieving career goals and objectives.                                                                                                                        1
        d   List alternatives and potential changes.                                                                                                                                            1
E           Demonstrate ability to seek and apply for employment.                                                                                                                               1
    1       Use multiple resources to locate job opportunities.                            X                                CORE L1 - L15                   X                                   1
        a   Identify resources for finding employment.                                                                                                                                          1
            Analyze resources to determine those that are most appropriate
        b   for desired career.                                                                                                                                                                 1
            Compare job requirements with personal qualifications, interests,
        c   and aptitudes.                                                                                                                                                                      1
            Select job that matches personal qualifications, interests, and
        d   aptitudes.                                                                                                                                                                          1
    2       Prepare a resume and letter of application to apply.                           X                                CORE L1 -L15                    X                                   1
        a   Identify respective employer's submission requirements.                                                                                                                             1
        b   Gather information and prepare rough draft of resume.                                                                                                                               1
        c   Put resume in proper format.                                                                                                                                                        1
            Write letter of application for specific job opening in correct
        d   format without error.                                                                                                                                                               1
    3       Complete an employment application to obtain employment.                       X                                CORE L1 - L15                   X                                   1
        a   Gather information for application.                                                                                                                                                 1
            Complete all questions on application with appropriate and honest
        b   answers.                                                                                                                                                                            1
        c   Sign and date application.                                                                                                                                                          1
        d   Attach any supporting material required or requested.                                                                                                                               1
        e   Submit full application package to employers.                                                                                                                                       1
    4       Interview to obtain employment.                                                X                                CORE L1 - L15                   X                                   1
        a   Dress appropriately for interview.                                                                                                                                                  1
                                                                                                                                                                                                                                                                                                                                                                                        Advanced Diagnostics
                                                                                                                                                                                                                                                                                                                                                                                        & Repair (Team Lead)
                                                                                                                                                                                                                                     Identifying Computer
                                                                                                                                                      Oakland Community College -




                                                                                                                                                                                                                                                                            Building a Computer
                                                                                     Secondary




                                                                                                                                                                                                                                                                                                                                                                  Basic Diagnostics &
                                                                                                                                                                                                Operating Systems
                                                                                                                                                      Postsecondary




                                                                                                                                                                                                                                                                                                                                Laptops & Mobile
                                                                                                                           Oakland Schools Regional




                                                                                                                                                                                                                                                                                                             Basic Networking
                                                                                     4 = Exceeds criteria and/or able to
                                   Network Administration                                                                                             4 = Exceeds criteria and/or able




                                                                                                                                                                                                                    System Files &
                                                                                     teach task                                  Curriculum           teach task




                                                                                                                                                                                                                                                                                                                                                   Maintenance
                                                                                                                                                                                                                                                            Safety Issues




                                                                                                                                                                                                                                                                                                                                                   Preventative
                              11.0901 Computer Systems Networking                    3 = Accomplishes task to criteria                                3 = Accomplishes task to criteria
                                                                                                                           Network Administration




                                                                                                                                                                                                                                                                                                                                                   Periodic &

                                                                                                                                                                                                                                                                                                                                                   Computer
                                                                                     2 = Accomplishes task with help




                                                                                                                                                                                                                    Programs
                                    and Telecommunications                                                                                            2 = Accomplishes task with help




                                                                                                                                                                                                                                                                                                                                                                                                               Security
                                                                                                                                                                                                                                                                                                  Printers
                                                                                                                                Career Option




                                                                                                                                                                                                                                                                                                                                Devices
                                                                                     1 = Exposed to the task                                          1 = Exposed to the task




                                                                                                                                                                                                                                                                                                                                                                  Repair
                                                                                                                                                                                                                                     Parts
                                                                                     N = Not exposed to task




                                                                                                                                                                                                                                                                                                                                                                                                                          Post
                                                                                                                                                      N = Not exposed to the task




                                                                                                                                                                                          Pre
            b   Exhibit professional conduct before, during and after interview.                                                                                                                   1

            c   Explain your qualifications and interests clearly and concisely.                                                                                                                   1
            d   Answer all questions honestly and concisely.                                                                                                                                       1
            e   Write follow-up letter after the interview.                                                                                                                                        1
                Demonstrate ability to evaluate and compare employment
    F           opportunities and accept employment.                                                                                                                                               1
                Evaluate and compare employment opportunity to individual
        1       needs and career plan.                                                        X                                   CORE L7                      X                                   1
            a   Identify job advantages and disadvantages.                                                                                                                                         1
            b   Compare job benefits to individual needs.                                                                                                                                          1

            c   Compare job opportunities and responsibilities to career plan.                                                                                                                     1
        2       Accept or reject employment.                                                  X                                   CORE L7                      X                                   1
            a   Make decision to accept or reject employment.                                                                                                                                      1
            b   Write acceptance or rejection letter without error.                                                                                                                                1
            c   Complete employment forms upon acceptance.                                                                                                                                         1
                Provide examples of how IT is transforming business in various
    G           industries.                                                                   X                                                                                                                                                                                                                                                                                                                12
        1       Understand the impact of IT on business.                                      X                                  CORE L16                      X                                                                                                                                                                                                                                               12
                Demonstrate knowledge of how both PCs and larger computer
                systems impact people and are used in
            a   business/industry/government and other institutions.                                                                                                                                                                                                                                                                                                                                           12
                Demonstrate knowledge of the impact of computers on career
                pathways in business/industry (e.g., how computers have
            b   eliminated and created jobs).                                                                                                                                                                                                                                                                                                                                                                  12
                Demonstrate knowledge of the impact of computers on access to
            c   information and information exchange worldwide.                                                                                                                                                                                                                                                                                                                                                12
                Demonstrate knowledge of ethical issues that have surfaced in the
            d   information age.                                                                                                                                                                                                                                                                                                                                                                               12
                Demonstrate knowledge of the relationship between lifelong
    H           learning and IT career development.                                                                                                                                                1
                Demonstrate knowledge of IT as a constantly changing and fast
        1       growing field.                                                                X                                  CORE L18                      X                                   1
            a   Identify present and future IT employment opportunities.                                                                                                                           1
                Demonstrate knowledge of the potential impact of IT on future
            b   society.                                                                                                                                                                           1
            c   Identify the importance of lifelong learning in the IT field.                                                                                                                      1
                Identify education and training requirements for selected career
        2       pathways.                                                                     X                                  CORE L18                      X                                   1
            a   Identify certification and/or degree requirements.                                                                                                                                 1
            b   Identify required knowledge and skills for career ladder.                                                                                                                          1
                Identify education and training opportunities available for
        3       selected career pathway.                                                      X                                  CORE L18                      X                                   1
            a   Research educational and training opportunities.                                                                                                                                   1
                Identify present and future IT education and training
            b   opportunities.                                                                                                                                                                     1
                Design a lifelong learning plan that ties in with career
            c   advancement plan.                                                                                                                                                                  1
                Demonstrate knowledge of career development/progression
    I           patterns in the IT industry.                                                                                                                                                       1
        1       Identify career development patterns in the IT industry.                      X                                  CORE L18                      X                                   1
                Identify education and training requirements for IT career
            a   pathways.                                                                                                                                                                          1
                Identify and understand the benefits of membership in
        2       professional IT organizations.                                                X                                  CORE L19                      X                                   1
                Identify professional organizations in the area of information
            a   technology.                                                                                                                                                                        1
                Identify benefits derived from membership in specific professional
            b   organizations.                                                                                                                                                                     1
X                TECHNICAL SKILLS                                                                                                                                                                  1                                        3                                                                   7                                                     10
                Demonstrate knowledge of the hardware components
    A           associated with information systems.                                                                                                                                               1
        1       Understand the fundamentals of operating systems.                             X                                  CORE M1               X                                           1

            a   Identify major operating system fundamentals and components.                                                                                                                       1
        2       Explain the role of number systems in information systems.                    X                                  CORE M3               X                                                                                                                                                        7
            a   Identify the role the binary system in information systems.                                                                                                                                                                                                                                     7
                Demonstrate knowledge of number systems and internal data
            b   representation.                                                                                                                                                                                                                                                                                 7
        3       Identify computer classifications and hardware.                               X                                CORE M1 - M3            X                                                                                    3
                Identify the three main classifications of computers (I.e., micro-
            a   mid-range, and mainframes).                                                                                                                                                                                                 3
            b   Identify major hardware components and their functions.                                                                                                                                                                     3
                Identify the hardware associated with telecommunications
            c   functions.                                                                                                                                                                                                                  3
            d   Identify types of computer storage devices.                                                                                                                                                                                 3
        4       Understand elements and types of information processing.                      X                                  CORE M3               X                                                                                                                                                                                                                                                       12
                                                                                                                                                                                                                                                                                                                                                                                       Advanced Diagnostics
                                                                                                                                                                                                                                                                                                                                                                                       & Repair (Team Lead)
                                                                                                                                                                                                                                    Identifying Computer
                                                                                                                                                     Oakland Community College -




                                                                                                                                                                                                                                                                           Building a Computer
                                                                                    Secondary




                                                                                                                                                                                                                                                                                                                                                                 Basic Diagnostics &
                                                                                                                                                                                               Operating Systems
                                                                                                                                                     Postsecondary




                                                                                                                                                                                                                                                                                                                               Laptops & Mobile
                                                                                                                          Oakland Schools Regional




                                                                                                                                                                                                                                                                                                            Basic Networking
                                                                                    4 = Exceeds criteria and/or able to
                                Network Administration                                                                                               4 = Exceeds criteria and/or able




                                                                                                                                                                                                                   System Files &
                                                                                    teach task                                  Curriculum           teach task




                                                                                                                                                                                                                                                                                                                                                  Maintenance
                                                                                                                                                                                                                                                           Safety Issues




                                                                                                                                                                                                                                                                                                                                                  Preventative
                          11.0901 Computer Systems Networking                       3 = Accomplishes task to criteria                                3 = Accomplishes task to criteria
                                                                                                                          Network Administration




                                                                                                                                                                                                                                                                                                                                                  Periodic &

                                                                                                                                                                                                                                                                                                                                                  Computer
                                                                                    2 = Accomplishes task with help




                                                                                                                                                                                                                   Programs
                                and Telecommunications                                                                                               2 = Accomplishes task with help




                                                                                                                                                                                                                                                                                                                                                                                                              Security
                                                                                                                                                                                                                                                                                                 Printers
                                                                                                                               Career Option




                                                                                                                                                                                                                                                                                                                               Devices
                                                                                    1 = Exposed to the task                                          1 = Exposed to the task




                                                                                                                                                                                                                                                                                                                                                                 Repair
                                                                                                                                                                                                                                    Parts
                                                                                    N = Not exposed to task




                                                                                                                                                                                                                                                                                                                                                                                                                         Post
                                                                                                                                                     N = Not exposed to the task




                                                                                                                                                                                         Pre
            Identify the elements of the information processing cycle (I.e.,
        a   input, process, output, and storage).                                                                                                                                                                                                                                                                                                                                                             12
            Identify types of processing (e.g., batch, interactive, event-driven,
        b   object-oriented).                                                                                                                                                                                                                                                                                                                                                                                  2
    5       Use available reference tools as appropriate.                                    X                                  CORE M5               X                                                                                                                                                                                                              10
            Access needed information using company and manufacturers'
            references (e.g., procedural manuals, documentation, standards,
        a   work flowcharts).                                                                                                                                                                                                                                                                                                                                        10
            Demonstrate knowledge of the classes of software associated
B           with information systems.                                                                                                                                                             1                                                                                                                                                                                                           12
    1       Explain the key functions and applications of software.                          X                                  CORE M16              X                                           1

        a   Demonstrate knowledge of the key functions of systems software.                                                                                                                       1
            Demonstrate knowledge of widely used software applications
            (e.g., word processing, database management, spreadsheet
        b   development).                                                                                                                                                                         1
            Demonstrate knowledge of the function and operation of
        c   compilers and interpreters.                                                                                                                                                           1
            Understand the range of languages used in software
    2       development.                                                                     X                                  CORE M18              X                                           1
            Demonstrate knowledge of the range of languages used in
        a   software development.                                                                                                                                                                 1
    3       Understand how data is organized in software development.                        X                                  CORE M21              X                                                                                                                                                                                                                                                       12
            Demonstrate knowledge of how data is organized in software
        a   development.                                                                                                                                                                                                                                                                                                                                                                                      12
    4       Explain new and emerging classes of software.                                    X                                  CORE M18              X                                           1
        a   Identify new emerging classes of software.                                                                                                                                            1
C           Explore the future of information technologies.                                                                                                                                       1
            Explain measurement techniques for increased productivity due
    1       to information systems implementation.                                           X                               CORE M17, M18            X                                           1
            Measure increases in productivity realized by the implementation
        a   of information systems.                                                                                                                                                               1
            Identify new IT technology and assess their potential importance
    2       and impact in the future.                                                        X                               CORE M21, M22            X                                           1
        a   Identify new technologies relevant to information technology.                                                                                                                         1
            Assess the importance of new technologies to future
        b   developments and to future knowledge worker productivity.                                                                                                                             1
            Identify new and emerging drivers and inhibitors of information
        c   technology change.                                                                                                                                                                    1
            Demonstrate knowledge of basic data communications
D           components and trends.                                                                                                                                                                1                                                                                                            7

    1       Explain data communications procedures, equipment and media.                     X                               CORE M20, M21            X                                                                                                                                                        7
        a   Demonstrate knowledge of key communications procedures.                                                                                                                                                                                                                                            7
            Demonstrate knowledge of the uses of data communication
        b   equipment.                                                                                                                                                                                                                                                                                         7
        c   Demonstrate knowledge of types of communications media.                                                                                                                                                                                                                                            7
    2       Understand data transmission codes and protocols.                                X                                  CORE M21              X                                                                                                                                                        7

        a   Demonstrate knowledge of data transmission codes and protocols.                                                                                                                                                                                                                                    7

    3       Explain the differences between local and wide area networks.                    X                                  CORE M21              X                                                                                                                                                        7

        a   Distinguish between local area networks and wide-area networks.                                                                                                                                                                                                                                    7
    4       Understand data communications trends and issues.                                X                                  CORE M21              X                                                                                                                                                        7
        a   Identify data communication trends.                                                                                                                                                                                                                                                                7
        b   Identify major current issues in data communications.                                                                                                                                                                                                                                              7
E           Demonstrate technical knowledge of the Internet.                                 X                              CORE M19 - M15                                                                                                                                                                     7                                                                                              12
    1       Understand Internet protocols.                                                   X                                CORE M6                 X                                                                                                                                                        7
            Demonstrate knowledge of the Transmission Control
        a   Protocol/Internet Protocol (TCP/IP) suite.                                                                                                                                                                                                                                                         7
            Demonstrate knowledge of simple Network Management Protocol
        b   (SNMP).                                                                                                                                                                                                                                                                                            7
            Demonstrate knowledge of IP forwarding, encapsulation, and
        c   fragmentation.                                                                                                                                                                                                                                                                                     7
    2       Explain Domain Name Server (DNS).                                                X                                  CORE M7               X                                                                                                                                                                                                                                                       12
        a   Demonstrate knowledge of the Domain Name Server (DNS).                                                                                                                                                                                                                                                                                                                                            12
            Understand Internet security issues and systems available for
        b   addressing them.                                                                                                                                                                                                                                                                                                                                                                                  12
        c   Demonstrate knowledge of Internet Security issues.                                                                                                                                                                                                                                                                                                                                                12
        d   Identify available Internet security systems.                                                                                                                                                                                                                                                                                                                                                     12
F           Access the Internet.                                                                                                                                                                  1                                                                                                            7                     8
    1       Use and troubleshoot Internet connection.                                        X                                  CORE M9               X                                                                                                                                                        7
        a   Connect to the Internet.                                                                                                                                                                                                                                                                           7
        b   Test Internet connection.                                                                                                                                                                                                                                                                          7
    2       Explain the components of Internet software.                                     X                                  CORE M10              X                                           1

        a   Demonstrate knowledge of the components of Internet software.                                                                                                                         1
    3       Install and use Internet software.                                               X                                  CORE M18              X                                           1
                                                                                                                                                                                                                                                                                                                                                                                      Advanced Diagnostics
                                                                                                                                                                                                                                                                                                                                                                                      & Repair (Team Lead)
                                                                                                                                                                                                                                   Identifying Computer
                                                                                                                                                    Oakland Community College -




                                                                                                                                                                                                                                                                          Building a Computer
                                                                                   Secondary




                                                                                                                                                                                                                                                                                                                                                                Basic Diagnostics &
                                                                                                                                                                                              Operating Systems
                                                                                                                                                    Postsecondary




                                                                                                                                                                                                                                                                                                                              Laptops & Mobile
                                                                                                                         Oakland Schools Regional




                                                                                                                                                                                                                                                                                                           Basic Networking
                                                                                   4 = Exceeds criteria and/or able to
                                Network Administration                                                                                              4 = Exceeds criteria and/or able




                                                                                                                                                                                                                  System Files &
                                                                                   teach task                                  Curriculum           teach task




                                                                                                                                                                                                                                                                                                                                                 Maintenance
                                                                                                                                                                                                                                                          Safety Issues




                                                                                                                                                                                                                                                                                                                                                 Preventative
                          11.0901 Computer Systems Networking                      3 = Accomplishes task to criteria                                3 = Accomplishes task to criteria
                                                                                                                         Network Administration




                                                                                                                                                                                                                                                                                                                                                 Periodic &

                                                                                                                                                                                                                                                                                                                                                 Computer
                                                                                   2 = Accomplishes task with help




                                                                                                                                                                                                                  Programs
                                and Telecommunications                                                                                              2 = Accomplishes task with help




                                                                                                                                                                                                                                                                                                                                                                                                             Security
                                                                                                                                                                                                                                                                                                Printers
                                                                                                                              Career Option




                                                                                                                                                                                                                                                                                                                              Devices
                                                                                   1 = Exposed to the task                                          1 = Exposed to the task




                                                                                                                                                                                                                                                                                                                                                                Repair
                                                                                                                                                                                                                                   Parts
                                                                                   N = Not exposed to task




                                                                                                                                                                                                                                                                                                                                                                                                                        Post
                                                                                                                                                    N = Not exposed to the task




                                                                                                                                                                                        Pre
        a   Explore browser features.                                                                                                                                                            1
        b   Install Internet software.                                                                                                                                                           1
            Download free software upgrades and shareware from the
        c   Internet.                                                                                                                                                                            1
        d   Unpack files using compression software.                                                                                                                                             1
    4       Understand virus protection procedures.                                         X                                  CORE M11              X                                                                                                                                                                              8
        a   Demonstrate acute awareness of virus protection techniques.                                                                                                                                                                                                                                                             8
G           Utilize Internet services.                                                                                                                                                           1                                                                           5
    1       Use web browser software.                                                       X                                  CORE M12              X                                           1
            Navigate web sites using software functions (e.g., Forward, Back,
        a   Go To, Bookmarks).                                                                                                                                                                   1
        b   Bookmark web addresses (URLS).                                                                                                                                                       1

    2       Apply search procedures to locate information on the Internet.                  X                                  CORE M13              X                                           1
        a   Select search engine(s) to use.                                                                                                                                                      1
        b   Select appropriate search procedures and approaches.                                                                                                                                 1
        c   Locate information using search engine(s) and Boolean logic.                                                                                                                         1
    3       Obtain, compile and evaluate information from the Internet.                     X                               CORE M13 , M14           X                                           1
        a   Access business and technical information using the Internet.                                                                                                                        1
        b   Access library catalogs on the Internet.                                                                                                                                             1
        c   Access commercial, government, and education resources.                                                                                                                              1
            Compile a collection of business sites (e.g., finance and
        d   investment).                                                                                                                                                                         1
        e   Evaluate Interpret resources (e.g., accuracy of information).                                                                                                                        1
    4       Install and download software from the Internet.                                X                                  CORE M18              X                                                                                                                       5
        a   Download files from FTP archives.                                                                                                                                                                                                                                5
        b   Retrieve online tools.                                                                                                                                                                                                                                           5
        c   Download/convert Internet programming files.                                                                                                                                                                                                                     5
        d   Install/configure web browser.                                                                                                                                                                                                                                   5
        e   Explore the multimedia capabilities of the World Wide Web.                                                                                                                                                                                                       5
        f   Add plug-ins and helpers to the web browser.                                                                                                                                                                                                                     5
        g   Archive files.                                                                                                                                                                                                                                                   5
    5       Use the Internet to communicate and collaborate.                                X                                  CORE M15              X                                           1
        a   Communicate via e-mail using the Internet.                                                                                                                                           1
        b   Subscribe to mailing lists.                                                                                                                                                          1
        c   Participate in newsgroups.                                                                                                                                                           1
        d   Explore collaboration tools.                                                                                                                                                         1
        e   Participate in online audio and video conferencing.                                                                                                                                  1
        f   Explore electronic commerce.                                                                                                                                                         1
H           Install and configure software programs.                                                                                                                                             1                                        3                                  5                                7                                                                                              12
            Ensure that hardware and software system components are
    1       compatible prior to performing installation.                                    X                                  CORE M16              X                                                                                    3
            Identify hardware requirements (e.g., processor, memory, disk
        a   space, communications printers, monitors).                                                                                                                                                                                    3
        b   Determine compatibility of hardware and software.                                                                                                                                    1
            Ensure that software to be installed is licensed prior to
    2       performing installation.                                                        X                                  CORE M17              X                                                                                                                                                                                                                                                       12
        a   Verify conformance to licensing agreement.                                                                                                                                                                                                                                                                                                                                                       12
            Perform installation accurately and completely, using available
    3       resources as needed.                                                            X                                  CORE M18              X                                                                                                                       5
            Install given application/system software on various platforms in
        a   accordance with manufacturer's procedures.                                                                                                                                                                                                                       5
            Disable/uninstall software that may interfere with installation of
        b   new software.                                                                                                                                                                                                                                                    5
            Differentiate between procedures for an upgrade and for a new
        c   installation.                                                                                                                                                                                                                                                    5
            Differentiate between stand-alone and network installation
        d   procedures.                                                                                                                                                                                                                                                      5

        e   Select appropriate installation options (e.g., default, customized).                                                                                                                                                                                             5
        f   Configure software to appropriate operating system settings.                                                                                                                                                                                                     5
            Configure macros, tools, and packages to accomplish simple
        g   organizational and personal tasks.                                                                                                                                                                                                                               5
        h   Convert data files if required.                                                                                                                                                                                                                                  5
        i   Verify software installation and operation.                                                                                                                                                                                                                      5
    4       Resolve problems with installation if they occur.                               X                                  CORE M18              X                                                                                                                                                                                                                                     11
        a   Troubleshoot unexpected results.                                                                                                                                                                                                                                                                                                                                               11
            Access needed help using manufacturers' technical help lines or
        b   Internet sites.                                                                                                                                                                                                                                                                                                                                                                11
        c   Formulate new installation procedure if needed.                                                                                                                                                                                                                                                                                                                                11
    5       Perform customization as requested.                                             X                                  CORE M18              X                                                                                                                       5
        a   Customize software to meet user preferences.                                                                                                                                                                                                                     5
    6       Clearly document procedures for future use.                                     X                                  CORE M18              X                                                                                                                       5

        a   Document step-by-step installation and configuration procedures.                                                                                                                                                                                                 5
I           Demonstrate knowledge of web page basics.                                       X                                                                                                    1                                                                           5                                7
        1   Explain the features and functions of web browsing software.                    X                                  CORE M12              X                                                                                                                       5
                                                                                                                                                                                                                                                                                                                                                                                     Advanced Diagnostics
                                                                                                                                                                                                                                                                                                                                                                                     & Repair (Team Lead)
                                                                                                                                                                                                                                  Identifying Computer
                                                                                                                                                   Oakland Community College -




                                                                                                                                                                                                                                                                         Building a Computer
                                                                                  Secondary




                                                                                                                                                                                                                                                                                                                                                               Basic Diagnostics &
                                                                                                                                                                                             Operating Systems
                                                                                                                                                   Postsecondary




                                                                                                                                                                                                                                                                                                                             Laptops & Mobile
                                                                                                                        Oakland Schools Regional




                                                                                                                                                                                                                                                                                                          Basic Networking
                                                                                  4 = Exceeds criteria and/or able to
                               Network Administration                                                                                              4 = Exceeds criteria and/or able




                                                                                                                                                                                                                 System Files &
                                                                                  teach task                                  Curriculum           teach task




                                                                                                                                                                                                                                                                                                                                                Maintenance
                                                                                                                                                                                                                                                         Safety Issues




                                                                                                                                                                                                                                                                                                                                                Preventative
                         11.0901 Computer Systems Networking                      3 = Accomplishes task to criteria                                3 = Accomplishes task to criteria
                                                                                                                        Network Administration




                                                                                                                                                                                                                                                                                                                                                Periodic &

                                                                                                                                                                                                                                                                                                                                                Computer
                                                                                  2 = Accomplishes task with help




                                                                                                                                                                                                                 Programs
                               and Telecommunications                                                                                              2 = Accomplishes task with help




                                                                                                                                                                                                                                                                                                                                                                                                            Security
                                                                                                                                                                                                                                                                                               Printers
                                                                                                                             Career Option




                                                                                                                                                                                                                                                                                                                             Devices
                                                                                  1 = Exposed to the task                                          1 = Exposed to the task




                                                                                                                                                                                                                                                                                                                                                               Repair
                                                                                                                                                                                                                                  Parts
                                                                                  N = Not exposed to task




                                                                                                                                                                                                                                                                                                                                                                                                                       Post
                                                                                                                                                   N = Not exposed to the task




                                                                                                                                                                                       Pre
            Demonstrate knowledge of the role of browsers in reading files on
        a   the World Wide Web (text-only, hypertext).                                                                                                                                                                                                                      5
        b   Identify how different browsers affect the look of a web page.                                                                                                                                                                                                  5
            Demonstrate knowledge of the characteristics and uses of plug-
        c   ins.                                                                                                                                                                                                                                                            5

    2       Explain the features and functions of web page design software.                X                                  CORE M19              X                                           1
            Compare/contrast the features and functions of software editors
        a   available for designing web pages.                                                                                                                                                  1
    3       Understand the differences between a client and server.                        X                                  CORE M22              X                                                                                                                                                        7
        a   Differentiate between a client and a server.
            Understand how bandwidth affects data transmission and on-
    4       screen image.                                                                  X                                  CORE M23              X                                                                                                                                                        7
            Demonstrate knowledge of how bandwidths affect data
        a   transmission and on-screen image.
            Explain the benefits of hosting a web site on a local server vs. at
    5       an ISP (Internet Service Provider).                                            X                                  CORE M22              X                                                                                                                                                        7
            Compare the advantages and disadvantages of running your own
        a   server vs. using a server provider.
J           Operate system.                                                                                                                                                                     1                                                                                                                                  8                                                                        12
    1       Configure/modify system as needed.                                             X                                  CORE M18              X                                                                                                                                                                              8
        a   Secure needed supplies and resources.                                                                                                                                                                                                                                                                                  8
        b   Review automated scheduling software.                                                                                                                                                                                                                                                                                  8
        c   Identify data requirements.                                                                                                                                                                                                                                                                                            8
        d   Identify scheduling priority in programming.                                                                                                                                                                                                                                                                           8
            Build system software command structures using operating system
        e   macro facilities for computer systems.                                                                                                                                                                                                                                                                                 8
            Apply knowledge of operating systems principles to ensure
    2       optimal functioning of system.                                                 X                                  CORE M18              X                                                                                                                                                                              8
        a   Apply basic commands of operating system software.                                                                                                                                                                                                                                                                     8
        b   Apply appropriate file and disk management techniques.                                                                                                                                                                                                                                                                 8
        c   Employ desktop operating skills.                                                                                                                                                                                                                                                                                       8
        d   Handle materials and equipment in a responsible manner.                                                                                                                                                                                                                                                                8
        e   Follow power-up and log-on procedures.                                                                                                                                                                                                                                                                                 8

        f   Interact with/respond to system messages using console device.                                                                                                                                                                                                                                                         8

        g   Run applications/jobs in accordance with processing procedures.                                                                                                                                                                                                                                                        8
        h   Follow log-off and power-down procedures(s).                                                                                                                                                                                                                                                                           8
    3       Use available reference tools as appropriate.                                  X                                  CORE M23              X                                           1

        a   Access needed information using appropriate reference materials.                                                                                                                    1
    4       Document procedures and actions.                                               X                                  CORE M23              X                                                                                                                                                                                                                                                       12
        a   Develop audit trails.                                                                                                                                                                                                                                                                                                                                                                           12
K           Perform standard computer backup procedures.                                   X                                                                                                                                                                                                                                       8
    1       Explain the need for regular backup procedures.                                X                                  CORE M24              X                                                                                                                                                                              8
        a   Recognize the need for regular backup procedures.                                                                                                                                                                                                                                                                      8
    2       Configure & maintain backup system.                                            X                                  CORE M24              X                                                                                                                                                                              8
        a   Load backup software.                                                                                                                                                                                                                                                                                                  8
        b   Load compression drive backup software.                                                                                                                                                                                                                                                                                8
        c   Install surge suppression protection.                                                                                                                                                                                                                                                                                  8
        d   Identify battery backup equipment.                                                                                                                                                                                                                                                                                     8
        e   Maintain battery backup system.                                                                                                                                                                                                                                                                                        8
    3       Perform backup procedures.                                                     X                                  CORE M24              X                                                                                                                                                                              8
        a   Perform restore operation using backup software.                                                                                                                                                                                                                                                                       8
            Perform restore operation using compression drive backup
        b   software.                                                                                                                                                                                                                                                                                                              8
L           Describe system components.                                                                                                                                                         1                                        3
    1       Understand CPUs.                                                               X                                  CORE M25              X                                                                                    3
            Demonstrate knowledge of central processing unit (CPU) control
        a   and architecture.                                                                                                                                                                                                            3
        b   Identify CPU modes of operations.                                                                                                                                                                                            3
    2       Understand operating systems.                                                  X                                  CORE M18              X                                           1

        a   Demonstrate knowledge of operating system architecture types.                                                                                                                       1
        b   Identify operating system goals.                                                                                                                                                    1
            Demonstrate knowledge of operating system structuring methods,
        c   layered models, and the object-server model.                                                                                                                                        1
            Differentiate between microcomputer, minicomputer, and
        d   mainframe operating systems.                                                                                                                                                        1
        e   Demonstrate knowledge of network operating systems.                                                                                                                                 1

        f   Define the role of memory management in an operating system.                                                                                                                        1
            Demonstrate knowledge of the commands used to handle tasks in
        g   operating systems.                                                                                                                                                                  1
            Demonstrate knowledge of interface theory in an operating
        h   system.                                                                                                                                                                             1
    3       Understand the fundamentals of operating systems.                              X                                  CORE M18              X                                           1
                                                                                                                                                                                                                                                                                                                                                                                    Advanced Diagnostics
                                                                                                                                                                                                                                                                                                                                                                                    & Repair (Team Lead)
                                                                                                                                                                                                                                 Identifying Computer
                                                                                                                                                  Oakland Community College -




                                                                                                                                                                                                                                                                        Building a Computer
                                                                                 Secondary




                                                                                                                                                                                                                                                                                                                                                              Basic Diagnostics &
                                                                                                                                                                                            Operating Systems
                                                                                                                                                  Postsecondary




                                                                                                                                                                                                                                                                                                                            Laptops & Mobile
                                                                                                                       Oakland Schools Regional




                                                                                                                                                                                                                                                                                                         Basic Networking
                                                                                 4 = Exceeds criteria and/or able to
                               Network Administration                                                                                             4 = Exceeds criteria and/or able




                                                                                                                                                                                                                System Files &
                                                                                 teach task                                  Curriculum           teach task




                                                                                                                                                                                                                                                                                                                                               Maintenance
                                                                                                                                                                                                                                                        Safety Issues




                                                                                                                                                                                                                                                                                                                                               Preventative
                         11.0901 Computer Systems Networking                     3 = Accomplishes task to criteria                                3 = Accomplishes task to criteria
                                                                                                                       Network Administration




                                                                                                                                                                                                                                                                                                                                               Periodic &

                                                                                                                                                                                                                                                                                                                                               Computer
                                                                                 2 = Accomplishes task with help




                                                                                                                                                                                                                Programs
                               and Telecommunications                                                                                             2 = Accomplishes task with help




                                                                                                                                                                                                                                                                                                                                                                                                           Security
                                                                                                                                                                                                                                                                                              Printers
                                                                                                                            Career Option




                                                                                                                                                                                                                                                                                                                            Devices
                                                                                 1 = Exposed to the task                                          1 = Exposed to the task




                                                                                                                                                                                                                                                                                                                                                              Repair
                                                                                                                                                                                                                                 Parts
                                                                                 N = Not exposed to task




                                                                                                                                                                                                                                                                                                                                                                                                                      Post
                                                                                                                                                  N = Not exposed to the task




                                                                                                                                                                                      Pre
        a   Demonstrate knowledge of the basics of process management.                                                                                                                         1
            Demonstrate knowledge of the system utilities used for file
        b   management.                                                                                                                                                                        1
M           Maintain security requirements.                                               X                                                                                                                                                                                                                                                                                                                12

    1       Understand potential security threats to information systems.                 X                               CORE M28, M29            X                                                                                                                                                                                                                                                       12
            Demonstrate knowledge of potential internal and external threats
        a   to security.                                                                                                                                                                                                                                                                                                                                                                                   12
    2       Assess security threats and develop plan to address.                          X                               CORE M28, M29            X                                                                                                                                                                                                                                                       12
        a   Maximize threat reduction.                                                                                                                                                                                                                                                                                                                                                                     12
        b   Assess exposure to security issues.                                                                                                                                                                                                                                                                                                                                                            12
        c   Implement countermeasures.                                                                                                                                                                                                                                                                                                                                                                     12

        d   Ensure compliance with security rules, regulations, and codes.                                                                                                                                                                                                                                                                                                                                 12
        e   Demonstrate knowledge of virus protection strategy.                                                                                                                                                                                                                                                                                                                                            12

        f   Implement security procedures in accordance with business ethics.                                                                                                                                                                                                                                                                                                                              12
    3       Implement and document security procedures.                                   X                               CORE M28, M29            X                                                                                                                                                                                                                                                       12
        a   Maintain confidentiality.                                                                                                                                                                                                                                                                                                                                                                      12
        b   Load virus detection and protection software.                                                                                                                                                                                                                                                                                                                                                  12
        c   Identify sources of virus infections.                                                                                                                                                                                                                                                                                                                                                          12
        d   Remove viruses.                                                                                                                                                                                                                                                                                                                                                                                12
        e   Report viruses in compliance with company standards.                                                                                                                                                                                                                                                                                                                                           12
        f   Implement backup and recovery procedures.                                                                                                                                                                                                                                                                                                                                                      12
        g   Follow disaster plan.                                                                                                                                                                                                                                                                                                                                                                          12
            Provide for user authentication (e.g., assign passwords, access
        h   level).                                                                                                                                                                                                                                                                                                                                                                                        12
        i   Document security procedures.                                                                                                                                                                                                                                                                                                                                                                  12
N           Employ computer system interfaces.                                                                                                                                                                                                                                                                                    8
    1       Configure systems to provide optimal system interfaces.                       X                                  CORE M23              X                                                                                                                                                                              8

        a   Define hardware-software interface issues for a computer system.                                                                                                                                                                                                                                                      8
            Identify standards and issues related to I/O programming and
        b   design of I/O interfaces.                                                                                                                                                                                                                                                                                             8
            Interface peripheral devices/controllers in the computer system
            (e.g., software and hardware interrupts, exceptions, Direct
        c   Memory Addressing [DMA], bus structures).                                                                                                                                                                                                                                                                             8
            Apply concepts of privileged instructions and protected mode
        e   programming.                                                                                                                                                                                                                                                                                                          8
            Configure peripheral device drivers (e.g., disk, display, printer,
        f   modem, keyboard, mouse, network).                                                                                                                                                                                                                                                                                     8
            Apply advanced I/O concepts (e.g., disk catching, data
            compression, extended memory, magnetic disk/CD-ROM storage
        g   and formats).                                                                                                                                                                                                                                                                                                         8
        h   Allocate disk space, non-sharable resources, and I/O devices.                                                                                                                                                                                                                                                         8
O           Maintain system.                                                                                                                                                                                                                                                                                                      8                               10                                       12
            Implement queries and reports to provide access to critical
    1       system information.                                                           X                               CORE G21, G19            X                                                                                                                                                                                                                                                       12
        a   Create a query to extract information from a file.                                                                                                                                                                                                                                                                                                                                             12
        b   Create a query to extract information from multiple files.                                                                                                                                                                                                                                                                                                                                     12
        c   Create reports from queries.                                                                                                                                                                                                                                                                                                                                                                   12
        d   Create and use logical files.                                                                                                                                                                                                                                                                                                                                                                  12
            Develop a display screen for use with high-level language
        e   program.                                                                                                                                                                                                                                                                                                                                                                                       12

        f   Access needed information using appropriate reference materials.                                                                                                                                                                                                                                                                                                                               12
    2       Ensure that system is functioning optimally.                                  X                               CORE M28, M29            X                                                                                                                                                                              8
        a   Monitor system status and performance.                                                                                                                                                                                                                                                                                8
        b   Run diagnostics.                                                                                                                                                                                                                                                                                                      8
        c   Respond to system messages.                                                                                                                                                                                                                                                                                           8
            Perform preventive maintenance procedures on computer and
        d   peripheral devices.                                                                                                                                                                                                                                                                                                   8
        e   Handle materials and equipment in a responsible manner.                                                                                                                                                                                                                                                               8
            Optimize windows environment to maximize performance of
        f   desktop resources.                                                                                                                                                                                                                                                                                                    8
        g   Review automated scheduling software.                                                                                                                                                                                                                                                                                 8
    3       Fix and document system problems.                                             X                                  CORE M24              X                                                                                                                                                                                                              10
        a   Fix recoverable problems.                                                                                                                                                                                                                                                                                                                             10
        b   Restore system.                                                                                                                                                                                                                                                                                                                                       10
        c   Document computer system malfunction(s).                                                                                                                                                                                                                                                                                                              10
        d   Document software malfunction(s).                                                                                                                                                                                                                                                                                                                     10
P           Provide support and training.                                                                                                                                                                                                                                                                                         8                               10
            Provide Help Desk service to computer users within the
    1       organization.                                                                 X                               CORE M26, M27            X                                                                                                                                                                                                              10
        a   Operate help desk.                                                                                                                                                                                                                                                                                                                                    10
        b   Employ desktop productivity tools.                                                                                                                                                                                                                                                                                                                    10
        c   Support computer users.                                                                                                                                                                                                                                                                                                                               10
                                                                                                                                                                                                                                                                                                                                                                                                                                    Advanced Diagnostics
                                                                                                                                                                                                                                                                                                                                                                                                                                    & Repair (Team Lead)
                                                                                                                                                                                                                                                   Identifying Computer
                                                                                                                                                  Oakland Community College -




                                                                                                                                                                                                                                                                                                  Building a Computer
                                                                                Secondary




                                                                                                                                                                                                                                                                                                                                                                                                         Basic Diagnostics &
                                                                                                                                                                                                      Operating Systems
                                                                                                                                                  Postsecondary




                                                                                                                                                                                                                                                                                                                                                                  Laptops & Mobile
                                                                                                                       Oakland Schools Regional




                                                                                                                                                                                                                                                                                                                                           Basic Networking
                                                                                4 = Exceeds criteria and/or able to
                               Network Administration                                                                                             4 = Exceeds criteria and/or able




                                                                                                                                                                                                                              System Files &
                                                                                teach task                                   Curriculum           teach task




                                                                                                                                                                                                                                                                                                                                                                                     Maintenance
                                                                                                                                                                                                                                                                              Safety Issues




                                                                                                                                                                                                                                                                                                                                                                                     Preventative
                          11.0901 Computer Systems Networking                   3 = Accomplishes task to criteria                                 3 = Accomplishes task to criteria
                                                                                                                       Network Administration




                                                                                                                                                                                                                                                                                                                                                                                     Periodic &

                                                                                                                                                                                                                                                                                                                                                                                     Computer
                                                                                2 = Accomplishes task with help




                                                                                                                                                                                                                              Programs
                                and Telecommunications                                                                                            2 = Accomplishes task with help




                                                                                                                                                                                                                                                                                                                                                                                                                                                                Security
                                                                                                                                                                                                                                                                                                                            Printers
                                                                                                                            Career Option




                                                                                                                                                                                                                                                                                                                                                                  Devices
                                                                                1 = Exposed to the task                                           1 = Exposed to the task




                                                                                                                                                                                                                                                                                                                                                                                                         Repair
                                                                                                                                                                                                                                                   Parts
                                                                                N = Not exposed to task




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Post
                                                                                                                                                  N = Not exposed to the task




                                                                                                                                                                                            Pre
    2       Provide training.                                                            X                                CORE M26, M27            X                                                                                                                                                                                                                    8
        a   Train computer users.                                                                                                                                                                                                                                                                                                                                       8
    3       Ensure that network is functioning within specification.                     X                                CORE M26, M27            X                                                                                                                                                                                                                                                         10
        a   Support Network Operating Center (NOC).                                                                                                                                                                                                                                                                                                                                                          10
            Demonstrate knowledge of the operations of Network Operating
        b   Center (NOC).                                                                                                                                                                                                                                                                                                                                                                                    10
Q           Demonstrate a basic knowledge of quality assurance concepts.                 X                                                                                                                                                                                                                                                                              8
            Explain the history and standards of key quality management
    1       initiatives.                                                                 X                                CORE M28, M29            X                                                                                                                                                                                                                    8
            Demonstrate knowledge of the historical evolution of quality
        a   assurance/total quality management (e.g., Deming, ISO 9000).                                                                                                                                                                                                                                                                                                8
            Demonstrate knowledge of changes brought about by quality
        b   leaders in the world.                                                                                                                                                                                                                                                                                                                                       8
        c   Demonstrate knowledge of the ISO 9000 process.                                                                                                                                                                                                                                                                                                              8
            Demonstrate knowledge of the standards/requirements for the
        d   Baldridge award.                                                                                                                                                                                                                                                                                                                                            8
            Demonstrate knowledge of successful efforts by industry to
        e   improve quality and/or reduce costs.                                                                                                                                                                                                                                                                                                                        8
            Explain the terminology, role and benefits of quality within an
    2       organization.                                                                X                                CORE M28, M29            X                                                                                                                                                                                                                    8
        a   Demonstrate knowledge of quality management terminology.                                                                                                                                                                                                                                                                                                    8
        b   Identify the role of quality within the organization.                                                                                                                                                                                                                                                                                                       8
        c   Identify the features and benefits of quality planning.                                                                                                                                                                                                                                                                                                     8
    3       Explain the elements of a quality management system.                         X                                CORE M28, M29            X                                                                                                                                                                                                                    8
            Demonstrate knowledge of the control devices used in functional
        a   areas (e.g., SPC, equipment).                                                                                                                                                                                                                                                                                                                               8

            Demonstrate knowledge of the relationship among organizational
        b   structures, policies, procedures, and quality assurance.                                                                                                                                                                                                                                                                                                    8
        c   Identify internal and external customers.                                                                                                                                                                                                                                                                                                                   8
        d   Differentiate between prevention and detection.                                                                                                                                                                                                                                                                                                             8
        e   Differentiate between variable and attribute data.                                                                                                                                                                                                                                                                                                          8
        f   Identify types of control charts.                                                                                                                                                                                                                                                                                                                           8
            Demonstrate knowledge of how statistical techniques are used to
        g   control quality (e.g., SPC, DOE, CR).                                                                                                                                                                                                                                                                                                                       8
            CAREER AND EMPLOYABILITY SKILLS                                                                                                                                           Pre         1                       2                    3                          4                   5                         6              7                      8                      9              10                         11                          12              Post
A           APPLIED ACADEMIC SKILLS                                                                                                                                                                                                                                                                                                           7                                                              10                          11
            Apply basic communication skills, mathematical processes and                                                High School Content
            apply technology in work-related situations                                  X                                 Expectations                    X                                                                                                                                                                                                                                                 10
            Reading, English & Language Arts                                                                                                                                                                                                                                                                                                                                                                 10
                                                                                                                       CORE E1 - E6; English
                                                                                                                        Language Arts High
            Read a technical manual and write a clear & logical report                                                    School Content
    1       explaining the information using standard business English.                  X                                 Expectations                    X                                                                                                                                                                                                                                                 10
                                                                                                                      CORE A1, E! - E6; English
                                                                                                                        Language Arts High
                                                                                                                          School Content
    2       Give a verbal report on reading from a technical manual.                     X                                 Expectations                    X                                                                                                                                                                                                                                                 10
                                                                                                                       CORE E1-E6; English
            Read a case study and identify the details about the situation,                                             Language Arts High
            define technical terms, jargon, or words with multiple meanings                                               School Content
    3       based on context, and summarize the conclusion.                              X                                 Expectations                    X                                                                                                                                                                                                                                                 10
                                                                                                                       CORE E1-E6; English
                                                                                                                        Language Arts High
            Relate the results of study to a similar situation in a verbal or                                             School Content
            written report.                                                              X                                 Expectations                    X                                                                                                                                                                                                                                                 10
                                                                                                                       CORE E1-E6; English
                                                                                                                        Language Arts High
            Take a verbal and written position on a topic and use correct                                                 School Content
    4       grammar to defend it.                                                        X                                 Expectations                    X                                                                                                                                                                                                                                                 10
            Mathematics                                                                                                                                                                                                                                                                                                                       7
                                                                                                                      CORE B1 - B2; Math High
            Approach practical and workplace problems using a variety of                                                 School Content
    5       mathematical techniques.                                                     X                                Expectations                     X                                                                                                                                                                                  7
            Problems include making conversions between the metric system
            and non-English systems of measurement, mixed units (such as                                              CORE B1 - B2; Math High
            hours and minutes), and can require several steps to finding a                                               School Content
            solution.                                                                    X                                Expectations                                                                                                                                                                                                        7
                                                                                                                      CORE B1 - B2; Math High
            Research how math is used in the workplace and make a                                                        School Content
    6       presentation detailing the process.                                          X                                Expectations                     X                                                                                                                                                                                  7
            Listening & Presentation Skills                                                                                                                                                                                                                                                                                                                                                                  10
                                                                                                                          CORE A1; English
                                                                                                                         Language Arts High
                                                                                                                           School Content
    7       Use correct grammar to communicate verbally.                                 X                                  Expectations                   X                                                                                                                                                                                                                                                 10
                                                                                                                                                                                                                                                                                                                                                                                                    Advanced Diagnostics
                                                                                                                                                                                                                                                                                                                                                                                                    & Repair (Team Lead)
                                                                                                                                                                                                                                   Identifying Computer
                                                                                                                                                Oakland Community College -




                                                                                                                                                                                                                                                                              Building a Computer
                                                                              Secondary




                                                                                                                                                                                                                                                                                                                                                                         Basic Diagnostics &
                                                                                                                                                                                              Operating Systems
                                                                                                                                                Postsecondary




                                                                                                                                                                                                                                                                                                                                  Laptops & Mobile
                                                                                                                     Oakland Schools Regional




                                                                                                                                                                                                                                                                                                               Basic Networking
                                                                              4 = Exceeds criteria and/or able to
                            Network Administration                                                                                              4 = Exceeds criteria and/or able




                                                                                                                                                                                                                  System Files &
                                                                              teach task                                   Curriculum           teach task




                                                                                                                                                                                                                                                                                                                                                     Maintenance
                                                                                                                                                                                                                                                          Safety Issues




                                                                                                                                                                                                                                                                                                                                                     Preventative
                      11.0901 Computer Systems Networking                     3 = Accomplishes task to criteria                                 3 = Accomplishes task to criteria
                                                                                                                     Network Administration




                                                                                                                                                                                                                                                                                                                                                     Periodic &

                                                                                                                                                                                                                                                                                                                                                     Computer
                                                                              2 = Accomplishes task with help




                                                                                                                                                                                                                  Programs
                            and Telecommunications                                                                                              2 = Accomplishes task with help




                                                                                                                                                                                                                                                                                                                                                                                                                                Security
                                                                                                                                                                                                                                                                                                    Printers
                                                                                                                          Career Option




                                                                                                                                                                                                                                                                                                                                  Devices
                                                                              1 = Exposed to the task                                           1 = Exposed to the task




                                                                                                                                                                                                                                                                                                                                                                         Repair
                                                                                                                                                                                                                                   Parts
                                                                              N = Not exposed to task




                                                                                                                                                                                                                                                                                                                                                                                                                                           Post
                                                                                                                                                N = Not exposed to the task




                                                                                                                                                                                    Pre
                                                                                                                       CORE A1; English
         Listen to a presentation and record important information. Report                                            Language Arts High
         back identifying central themes and use key points to explain how                                              School Content
    8    the message applies to a similar situation.                                   X                                 Expectations                    X                                                                                                                                                                                                                   10
         Technology                                                                                                                                                                                                                                                                                                                                                                                      11
         Apply technology to workplace or career situation. Include
    9    research and a written paper.                                                 X                               Ongoing in all areas              X                                                                                                                                                                                                                                               11
B        CAREER PLANNING                                                                                                                                                                  1

         Organize career information and labor market trends from a                                                     EDP Pre Campus
    1    variety of sources.                                                           X                            Enrollment; CORE L1 - L4             X                                1

         Explain the advantages and disadvantages of working for self,                                                  EDP Pre Campus
    2    others, being an employee of a large or small organization.                   X                            Enrollment; CORE L1 - L4             X                                1

                                                                                                                        EDP Pre Campus
    3    Analyze information & preferences from work-based opportunity.                X                            Enrollment; CORE L1 - L4             X                                1

         Interpret information from a variety of career assessments to                                                  EDP Pre Campus
    4    identify career interests and abilities.                                      X                            Enrollment; CORE L1 - L4             X                                1

         Apply a decision-making model and use career assessment                                                        EDP Pre Campus
    5    information to choose a career pathway.                                       X                            Enrollment; CORE L1 - L4             X                                1
                                                                                                                        EDP Pre Campus
    6    Annually review EDP and include plan for continuing education.                X                                   Enrollment                    X                                1
C        DEVELOPING AND PRESENTING INFORMATION                                                                                                                                                                                                                                                                                                                                                 11
    1    Gather, interpret, analyze, and refine data.                                                                          A1                        X                                                                                                                                                                                                                                     11
         Analyze and synthesize information and data from multiple
    2    sources.                                                                      X                                     A1 - A2                     X                                                                                                                                                                                                                                     11
         Plan and transform ideas and requirements into a concept,
    3    service, or product.                                                          X                                     A2 - A3                     X                                                                                                                                                                                                                                     11
         Assess the quality of the concept, service, or product using a
    4    predetermined standard.                                                       X                                       A4                        X                                                                                                                                                                                                                                     11
         Develop a plan to market a new product, service, or concept which
         includes identifying of customers, a graphic presentation, product
    5    requirements, and costs.                                                      X                                      A4                         X                                                                                                                                                                                                                                     11
         Practice and demonstrate presentation skills using a variety of                                            CORE A1, A2; CORE E1 -
    6    media and interpretive data.                                                  X                             E6; Ongoing in all areas            X                                                                                                                                                                                                                                     11
D        PROBLEM SOLVING                                                                                                                                                                                                                                                                                                                                            10
         Apply a problem solving model to a workplace situation that                                                Work Habits & Ongoing in
    1    involves setting goals, implementing and evaluating results.                  X                                   all areas                     X                                                                                                                                                                                                          10
         Identify typical problems that occur in a workplace and use a
         problem solving model to devise solutions, compare alternatives                                            Work Habits & Ongoing in
    2    to past solutions, and predict their success.                                 X                                   all areas                     X                                                                                                                                                                                                          10
E        PERSONAL MANAGEMENT                                                                                                                                                                                                                                              5                                                                                         10                         11                          12
         Responsibility                                                                                                                                                                                                                                                   5
         Demonstrate regular attendance, promptness, and staying with a                                             Work Habits & Ongoing in
    1    task until satisfactory completion.                                           X                                   all areas                     X                                                                                                                5
         Complete assignments with minimum supervision and meet                                                     Work Habits & Ongoing in
    2    deadlines.                                                                    X                                   all areas                     X                                                                                                                5
         Use mistakes as learning opportunities; demonstrate persistence                                            Work Habits & Ongoing in
    3    and adaptability to change.                                                   X                                   all areas                     X                                                                                                                5
                                                                                                                    Work Habits & Ongoing in
    4    Initiate projects and extra activities for personal satisfaction.             X                                   all areas                     X                                                                                                                5
         Self-Management                                                                                                                                                                                                                                                                                                                                            10
         Monitor & evaluate accurately one's progress towards a goal or                                             Work Habits & Ongoing in
    5    completion of a project.                                                      X                                   all areas                     X                                                                                                                                                                                                          10
         Demonstrate health and safety practices and drug-free behavior in                                          Work Habits & Ongoing in
    6    school & workplace setting.                                                   X                                   all areas                     X                                                                                                                                                                                                          10
         Obtain a driver license and demonstrate driving skills and safety                                          Work Habits & Ongoing in
    7    and/or use public transportation.                                             X                                   all areas                     X                                                                                                                                                                                                          10
                                                                                                                    Work Habits & Ongoing in
    8    Prioritize and accomplish tasks independently.                                X                                   all areas                     X                                                                                                                                                                                                          10
         Use appropriate personal expression and relate to school and work                                          Work Habits & Ongoing in
    9    settings.                                                                     X                                   all areas                     X                                                                                                                                                                                                          10
         Ethical Behavior                                                                                                                                                                                                                                                                                                                                                                                                  12
         Demonstrate ethical behavior in school, work, and community                                                Work Habits & Ongoing in
    10   situations.                                                                   X                                   all areas                     X                                                                                                                                                                                                                                                                 12
                                                                                                                    Work Habits & Ongoing in
    11   Describe employer-employee rights and responsibilities.                       X                                   all areas                     X                                                                                                                                                                                                                                                                 12
         Demonstrate appropriate behaviors necessary to maintaining                                                 Work Habits & Ongoing in
    12   employment.                                                                   X                                   all areas                     X                                                                                                                                                                                                                                                                 12
                                                                                                                    Work Habits & Ongoing in
    13   Demonstrate positive personal qualities as a group leader.                    X                                   all areas                     X                                                                                                                                                                                                                                                                 12
         Respect for Self and Others                                                                                                                                                                                                                                                                                                                                10
         View accomplishments or failures of self and others accurately and                                         Work Habits & Ongoing in
    14   in a positive manner.                                                         X                                   all areas                     X                                                                                                                                                                                                          10
         Understand how to make improvements and ask for help from                                                  Work Habits & Ongoing in
    15   adults as needed.                                                             X                                   all areas                     X                                                                                                                                                                                                          10
                                                                                                                                                                                                                                                                                                                                                                                                  Advanced Diagnostics
                                                                                                                                                                                                                                                                                                                                                                                                  & Repair (Team Lead)
                                                                                                                                                                                                                                 Identifying Computer
                                                                                                                                                  Oakland Community College -




                                                                                                                                                                                                                                                                            Building a Computer
                                                                                Secondary




                                                                                                                                                                                                                                                                                                                                                                       Basic Diagnostics &
                                                                                                                                                                                            Operating Systems
                                                                                                                                                  Postsecondary




                                                                                                                                                                                                                                                                                                                                Laptops & Mobile
                                                                                                                       Oakland Schools Regional




                                                                                                                                                                                                                                                                                                             Basic Networking
                                                                                4 = Exceeds criteria and/or able to
                            Network Administration                                                                                                4 = Exceeds criteria and/or able




                                                                                                                                                                                                                System Files &
                                                                                teach task                                   Curriculum           teach task




                                                                                                                                                                                                                                                                                                                                                   Maintenance
                                                                                                                                                                                                                                                        Safety Issues




                                                                                                                                                                                                                                                                                                                                                   Preventative
                      11.0901 Computer Systems Networking                       3 = Accomplishes task to criteria                                 3 = Accomplishes task to criteria
                                                                                                                       Network Administration




                                                                                                                                                                                                                                                                                                                                                   Periodic &

                                                                                                                                                                                                                                                                                                                                                   Computer
                                                                                2 = Accomplishes task with help




                                                                                                                                                                                                                Programs
                            and Telecommunications                                                                                                2 = Accomplishes task with help




                                                                                                                                                                                                                                                                                                                                                                                                                         Security
                                                                                                                                                                                                                                                                                                  Printers
                                                                                                                            Career Option




                                                                                                                                                                                                                                                                                                                                Devices
                                                                                1 = Exposed to the task                                           1 = Exposed to the task




                                                                                                                                                                                                                                                                                                                                                                       Repair
                                                                                                                                                                                                                                 Parts
                                                                                N = Not exposed to task




                                                                                                                                                                                                                                                                                                                                                                                                                                    Post
                                                                                                                                                  N = Not exposed to the task




                                                                                                                                                                                      Pre
         Offer encouragement and ideas to others as they work toward                                                  Work Habits & Ongoing in
    16   attaining their goals.                                                          X                                   all areas                     X                                                                                                                                                                                                      10
         Provide for customer needs and expectations in a helpful and                                                 Work Habits & Ongoing in
    17   courteous manner.                                                               X                                   all areas                     X                                                                                                                                                                                                      10
                                                                                                                      Work Habits & Ongoing in
    18   Respect other points of view.                                                   X                                   all areas                     X                                                                                                                                                                                                      10
         Demonstrate customer service skills in an appropriate setting by
         listening, suggesting solutions, and communicating the issues at                                             Work Habits & Ongoing in
    19   hand.                                                                           X                                   all areas                     X                                                                                                                                                                                                      10
F        ORGANIZING SKILLS                                                                                                                                                                                                                                              5                                                                                         10                         11
         Time                                                                                                                                                                                                                                                                                                                                                                                11
         Determine goals and develop an action plan to accomplish them                                                Work Habits & Ongoing in
    1    within a given time frame.                                                      X                                   all areas                     X                                                                                                                                                                                                                                 11
         Read time charts and work schedules and perform tasks within                                                 Work Habits & Ongoing in
    2    time constraints of school or the workplace.                                    X                                   all areas                     X                                                                                                                                                                                                                                 11
                                                                                                                      Work Habits & Ongoing in
    3    Prioritize tasks and revise schedules as needed.                                X                                   all areas                     X                                                                                                                                                                                                                                 11
         Money                                                                                                                                                                                                                                                                                                                                                                               11
         Estimate costs and prepare a detailed budget for a school-based or
    4    work-based project.                                                             X                            Financial & Banking Tool             X                                                                                                                                                                                                                                 11
         Report the costs of various components of a budget and adjust
    5    budget items as needed.                                                         X                            Financial & Banking Tool             X                                                                                                                                                                                                                                 11
         Understand compensation practices and financial management
         and explain how financial resources can be used effectively and
    6    efficiently.                                                                    X                            Financial & Banking Tool             X                                                                                                                                                                                                                                 11
         Materials                                                                                                                                                                                                                                                      5
         Utilize materials, tools, and processes to complete a task related                                           Work Habits & Ongoing in
    7    to a career selection.                                                          X                                   all areas                     X                                                                                                            5
         Compile a list of materials and supplies needed in advance of an                                             Work Habits & Ongoing in
    8    assignment.                                                                     X                                   all areas                     X                                                                                                            5
         Acquire resources in a timely fashion and take responsibility for                                            Work Habits & Ongoing in
    9    their care.                                                                     X                                   all areas                     X                                                                                                            5
         Identify and prepare tools, equipment, space, and facilities                                                 Work Habits & Ongoing in
    10   appropriate for a task.                                                         X                                   all areas                     X                                                                                                            5
         Work within constraints of safety precautions and available                                                  Work Habits & Ongoing in
    11   resources.                                                                      X                                   all areas                     X                                                                                                            5
         Human Resources                                                                                                                                                                                                                                                                                                                                          10
         Learn cooperation and leadership in a team at school or in a
    12   workplace setting.                                                              X                                  Work Habits                    X                                                                                                                                                                                                      10
         Organize and communicate with members of a team using varied
    13   methods of communications.                                                      X                                  Work Habits                    X                                                                                                                                                                                                      10
         Recognize the individual roles of team members, delegate tasks,
    14   and give feedback on performance.                                               X                                  Work Habits                    X                                                                                                                                                                                                      10
         Acknowledge and utilize the skills, abilities, and input of all
    15   member of a team.                                                               X                                  Work Habits                    X                                                                                                                                                                                                      10
G        TEAMWORK                                                                                                                                                                                                                                                                                                                                                 10                         11
         Group Participation                                                                                                                                                                                                                                                                                                                                      10
         Exhibit teamwork skills including trust and loyalty to group, and
         demonstrate connectedness to group members, values, and                                                      Work Habits & Ongoing in
    1    culture.                                                                        X                                   all areas              X                                                                                                                                                                                                             10
         Take personal responsibility for influencing and accomplishing                                               Work Habits & Ongoing in
    2    group goals.                                                                    X                                   all areas              X                                                                                                                                                                                                             10
         Demonstrate understanding of how effective teams operate                                                     Work Habits & Ongoing in
    3    within organization and diverse settings.                                       X                                   all areas              X                                                                                                                                                                                                             10
                                                                                                                      Work Habits & Ongoing in
    4    Solve a career/work-related problem as a member of a team.                      X                                   all areas              X                                                                                                                                                                                                             10
                                                                                                                      Work Habits & Ongoing in
         Conflict Resolution                                                                                                 all areas              X                                                                                                                                                                                                                                        11
         Demonstrate leadership by listening to others and asking                                                     Work Habits & Ongoing in
    6    appropriate questions to clarify a problem or issue.                            X                                   all areas              X                                                                                                                                                                                                                                        11
                                                                                                                      Work Habits & Ongoing in
    7    Summarize a problem clearly and in appropriate detail.                          X                                   all areas              X                                                                                                                                                                                                                                        11
         Suggest constructive alternatives with confidence that will help                                             Work Habits & Ongoing in
    8    resolve a conflict.                                                             X                                   all areas              X                                                                                                                                                                                                                                        11
         Compromise and/or build consensus within a group and
         summarize the decision of the group while maintaining respect for                                            Work Habits & Ongoing in
    9    minority viewpoints.                                                            X                                   all areas              X                                                                                                                                                                                                                                        11
         Participate in the implementation of a group's decision and                                                  Work Habits & Ongoing in
    10   evaluate the results.                                                           X                                   all areas              X                                                                                                                                                                                                                                        11
         Show sensitivity to others' thoughts and opinions and relate them                                            Work Habits & Ongoing in
    11   to the resolution process.                                                      X                                   all areas              X                                                                                                                                                                                                                                        11
         Diversity                                                                                                                                                                                                                                                                                                                                                10
         Understand and respect the concerns of members of cultural,                                                  Work Habits & Ongoing in
    12   gender, age, and ability groups.                                                X                                   all areas              X                                                                                                                                                                                                             10
         Be respectful of a variety of differences of people in a work/school                                         Work Habits & Ongoing in
    13   setting.                                                                        X                                   all areas              X                                                                                                                                                                                                             10
         Demonstrate ability to work with others with different                                                       Work Habits & Ongoing in
    14   backgrounds, cultures, and abilities.                                           X                                   all areas              X                                                                                                                                                                                                             10
         Leadership                                                                                                                                                                                                                                                                                                                                                                          11
                                                                                                                                                                                                                                                                                                                                                                                              Advanced Diagnostics
                                                                                                                                                                                                                                                                                                                                                                                              & Repair (Team Lead)
                                                                                                                                                                                                                                      Identifying Computer
                                                                                                                                                   Oakland Community College -




                                                                                                                                                                                                                                                                             Building a Computer
                                                                               Secondary




                                                                                                                                                                                                                                                                                                                                                                   Basic Diagnostics &
                                                                                                                                                                                                 Operating Systems
                                                                                                                                                   Postsecondary




                                                                                                                                                                                                                                                                                                                                 Laptops & Mobile
                                                                                                                      Oakland Schools Regional




                                                                                                                                                                                                                                                                                                              Basic Networking
                                                                               4 = Exceeds criteria and/or able to
                            Network Administration                                                                                                 4 = Exceeds criteria and/or able




                                                                                                                                                                                                                     System Files &
                                                                               teach task                                   Curriculum             teach task




                                                                                                                                                                                                                                                                                                                                                    Maintenance
                                                                                                                                                                                                                                                             Safety Issues




                                                                                                                                                                                                                                                                                                                                                    Preventative
                      11.0901 Computer Systems Networking                      3 = Accomplishes task to criteria                                   3 = Accomplishes task to criteria
                                                                                                                      Network Administration




                                                                                                                                                                                                                                                                                                                                                    Periodic &

                                                                                                                                                                                                                                                                                                                                                    Computer
                                                                               2 = Accomplishes task with help




                                                                                                                                                                                                                     Programs
                            and Telecommunications                                                                                                 2 = Accomplishes task with help




                                                                                                                                                                                                                                                                                                                                                                                                                     Security
                                                                                                                                                                                                                                                                                                   Printers
                                                                                                                           Career Option




                                                                                                                                                                                                                                                                                                                                 Devices
                                                                               1 = Exposed to the task                                             1 = Exposed to the task




                                                                                                                                                                                                                                                                                                                                                                   Repair
                                                                                                                                                                                                                                      Parts
                                                                               N = Not exposed to task




                                                                                                                                                                                                                                                                                                                                                                                                                                Post
                                                                                                                                                   N = Not exposed to the task




                                                                                                                                                                                       Pre
                                                                                                                     Work Habits & Ongoing in
    15   Demonstrate leadership ability in a work or school setting.                    X                                   all areas                X                                                                                                                                                                                                                                   11
         Recognize and take advantage of leadership opportunities that
         give direction to other team members, or that encourage other                                               Work Habits & Ongoing in
    16   members to complete tasks.                                                     X                                   all areas                X                                                                                                                                                                                                                                   11
H        NEGOTIATION SKILLS                                                                                                                                                                                                                                                                                                                                                              11
                                                                                                                       English Language Arts
         Using correct terminology, clarify the problem or issue to be                                                  High School Content
    1    negotiated.                                                                    X                                   Expectations             X                                                                                                                                                                                                                                   11
                                                                                                                       English Language Arts
         Identify, organize, and define ideas from various sources to                                                   High School Content
    2    logically support a position and use these ideas in debate.                    X                                   Expectations             X                                                                                                                                                                                                                                   11

         Demonstrate objectivity in assessing other viewpoints by                                                      English Language Arts
         considering all sides of an issue, using past experience, data and                                             High School Content
    3    logical analysis, and showing respectful behavior towards others.              X                                   Expectations             X                                                                                                                                                                                                                                   11
                                                                                                                       English Language Arts
         Responsibly challenge existing policies and procedures and                                                     High School Content
    4    identify new solutions or policy changes.                                      X                                   Expectations             X                                                                                                                                                                                                                                   11
I        UNDERSTANDING SYSTEMS AND USING TECHNOLOGY                                                                                                                                                                                                                                                                                                 9
                                                                                                                          8th grade Career
                                                                                                                     Development technology
                                                                                                                     curriculum & ongoing in all
    1    Identify trends and how they affect changes within a system.                   X                                       areas                X                                                                                                                                                                                              9
                                                                                                                          8th grade Career
                                                                                                                     Development technology
                                                                                                                     curriculum & ongoing in all
    2    Demonstrate an understanding of business systems.                              X                                       areas                X                                                                                                                                                                                              9
                                                                                                                          8th grade Career
                                                                                                                     Development technology
         Compare management systems and consider how employees                                                       curriculum & ongoing in all
    3    function and adapt to change within them.                                      X                                       areas                X                                                                                                                                                                                              9
                                                                                                                          8th grade Career
                                                                                                                     Development technology
                                                                                                                     curriculum & ongoing in all
    4    Describe the technical systems related to a career interest area.              X                                       areas                X                                                                                                                                                                                              9
                                                                                                                          8th grade Career
         Diagnose and make necessary corrections or improvements to a                                                Development technology
         technical system in a business, industry, or simulated work place                                           curriculum & ongoing in all
    5    setting.                                                                       X                                       areas                X                                                                                                                                                                                              9
                                                                                                                          8th grade Career
         Describe how changes in technology have impacted business and                                               Development technology
         industry, identify current trends, and recommend how a technical                                            curriculum & ongoing in all
    6    system might be improved.                                                      X                                       areas                X                                                                                                                                                                                              9
                                                                                                                          8th grade Career
                                                                                                                     Development technology
         Demonstrate the use of equipment and machines to solve                                                      curriculum & ongoing in all
    7    practical or work-based problems.                                              X                                       areas                X                                                                                                                                                                                              9
                                                                                                                          8th grade Career
                                                                                                                     Development technology
         Demonstrate effective use of a variety of on-line technological                                             curriculum & ongoing in all
    8    resources.                                                                     X                                       areas                X                                                                                                                                                                                              9
                                                                                                                          8th grade Career
                                                                                                                     Development technology
         Determine what kind of application is needed for a given task and                                           curriculum & ongoing in all
    9    use effectively.                                                               X                                       areas                X                                                                                                                                                                                              9
                                                                                                                          8th grade Career
                                                                                                                     Development technology
         Use technologies as tools for communication of technical or work-                                           curriculum & ongoing in all
    10   related information.                                                           X                                       areas                X                                                                                                                                                                                              9
                                                                                                                          8th grade Career
                                                                                                                     Development technology
         Use technology effectively in solving problems in an area of career                                         curriculum & ongoing in all
    11   interest.                                                                      X                                       areas                X                                                                                                                                                                                              9
                                                                                                                          8th grade Career
                                                                                                                     Development technology
         Understand and demonstrate basic computer hardware and                                                      curriculum & ongoing in all
    12   software installation and maintaining efficient machines.                      X                                       areas                X                                                                                                                                                                                              9
                                                                                                                          8th grade Career
         Demonstrate ability to adapt to different software applications,                                            Development technology
         comparing and contrasting specfic functions and applying them to                                            curriculum & ongoing in all
    13   different projects.                                                            X                                       areas                X                                                                                                                                                                                              9
J        EMPLOYAB ILITY SKILLS                                                                                                                                                               1
                                                                                                                     7/8th grade EDP, Work
         Continue the EDP process which includes an annual review with                                               Habits, campus career &
    1    student and counselor and notification of parents.                             X                             Job Readiness Class                   X                                1
                                                                                                                     7/8th grade EDP, Work
         Participate in work-based opportunities such as job-shadowing,                                              Habits, campus career &
    2    mentorships, work experiences, etc.                                            X                             Job Readiness Class                   X                                1
                                                                                                                                                                                                                                                                                                                                                                                       Advanced Diagnostics
                                                                                                                                                                                                                                                                                                                                                                                       & Repair (Team Lead)
                                                                                                                                                                                                                                    Identifying Computer
                                                                                                                                                 Oakland Community College -




                                                                                                                                                                                                                                                                           Building a Computer
                                                                               Secondary




                                                                                                                                                                                                                                                                                                                                                                 Basic Diagnostics &
                                                                                                                                                                                               Operating Systems
                                                                                                                                                 Postsecondary




                                                                                                                                                                                                                                                                                                                               Laptops & Mobile
                                                                                                                      Oakland Schools Regional




                                                                                                                                                                                                                                                                                                            Basic Networking
                                                                               4 = Exceeds criteria and/or able to
                            Network Administration                                                                                               4 = Exceeds criteria and/or able




                                                                                                                                                                                                                   System Files &
                                                                               teach task                                   Curriculum           teach task




                                                                                                                                                                                                                                                                                                                                                  Maintenance
                                                                                                                                                                                                                                                           Safety Issues




                                                                                                                                                                                                                                                                                                                                                  Preventative
                      11.0901 Computer Systems Networking                      3 = Accomplishes task to criteria                                 3 = Accomplishes task to criteria
                                                                                                                      Network Administration




                                                                                                                                                                                                                                                                                                                                                  Periodic &

                                                                                                                                                                                                                                                                                                                                                  Computer
                                                                               2 = Accomplishes task with help




                                                                                                                                                                                                                   Programs
                            and Telecommunications                                                                                               2 = Accomplishes task with help




                                                                                                                                                                                                                                                                                                                                                                                                              Security
                                                                                                                                                                                                                                                                                                 Printers
                                                                                                                           Career Option




                                                                                                                                                                                                                                                                                                                               Devices
                                                                               1 = Exposed to the task                                           1 = Exposed to the task




                                                                                                                                                                                                                                                                                                                                                                 Repair
                                                                                                                                                                                                                                    Parts
                                                                               N = Not exposed to task




                                                                                                                                                                                                                                                                                                                                                                                                                         Post
                                                                                                                                                 N = Not exposed to the task




                                                                                                                                                                                     Pre
                                                                                                                      7/8th grade EDP, Work
         Show ability to market oneself by preparing for and completing an                                            Habits, campus career &
    3    interview process.                                                             X                              Job Readiness Class                X                                1
         Accurately complete records/documents to support job                                                         7/8th grade EDP, Work
         applications (inquiry letters, resume, references, evaluations,                                              Habits, campus career &
    4    follow-up letters).                                                            X                              Job Readiness Class                X                                1
         Use a portfolio, resume, record of attendance, certificates, and/or                                          7/8th grade EDP, Work
         transcript as self-marketing tools to demonstrate interest and                                               Habits, campus career &
    5    competence.                                                                    X                              Job Readiness Class                X                                1
                                                                                                                      7/8th grade EDP, Work
         Apply career and labor market information to seek and obtain                                                 Habits, campus career &
    6    employment and/or pursue educational goals.                                    X                              Job Readiness Class                X                                1
         Research availability of educational programs, financial                                                     7/8th grade EDP, Work
         requirements, and resource and complete an application process                                               Habits, campus career &
    7    as appropriate for career goals.                                               X                              Job Readiness Class                X                                1
                                                                                                                      7/8th grade EDP, Work
         Understand the need for lifelong learning in a rapidly changing job                                          Habits, campus career &
    8    market.                                                                        X                              Job Readiness Class                X                                1
         TECHNOLOGY SKILLS                                                                                                                                                           0
K        BASIC OPERATIONS AND CONCEPTS                                                                                                                                               0
         Discuss emerging technology resources (e.g., podcasting,
         webcasting, compressed video delivery, online file sharing,
    1    graphing calculators, and global positioning software)                         X                              PRE TECH /SKILLS                   X                          0
         Identify the capabilities and limitations of emerging                                                        Business and Advisory
    2    communication resources.                                                       X                                  Partnerships                   X                          0
         Understand the importance of both the predictable and                                                        Business and Advisory
    3    unpredictable impacts of technology.                                           X                                  Partnerships                   X                          0
         Identify changes in hardware and software systems over time and
         discuss how these changes might affect the individual personally in
    4    his/her role as a lifelong learner.                                            X                               Ongoing in all areas       X                                 0

                                                                                                                     Pre-8th Grade Technology
    5    Understand the purpose, scope, and use of assistive technology.                X                              Curriculum; onlingoing      X                                 0
         Understand that access to online learning increases educational
    6    and workplace opportunities.                                                   X                               CORE E2, E4 - E5                  X                          0

         Be provided with the opportunity to learn in a virtual environment
    7    as a strategy to build 21st century learning skills.                           X                               CORE E2, E4 - E5                  X                          0
         Understand the relationship between electronic resources,
    8    infrastructure, and connectivity.                                              X                               CORE E2, E4 - E5           X                                 0
         Routinely apply touch-typing techniques with advanced accuracy,                                                7th/8th technology
    9    speed, and efficiency.                                                         X                                   curriculum                    X                          0
         Assess and solve hardware and software problems by using online                                              CORE G1 - G21; CORE
    10   help or other user documentation and support.                                  X                                    M1 - M7               X                                 0
         Identify common graphic, audio, and video file formats (e.g., jpeg,                                          CORE G1 - G21; CORE
    11   gif, bmp, mpeg, wav)                                                           X                                    M1 - M7                      X                          0

    12   Demonstrate how to import/export text, graphics, or audio files.               X                                   CORE G8                       X                          0
         Proofread and edit a document using an application’s spelling and
    13   grammar checking functions.                                                    X                                    CORE A1                                                 0
L        SOCIAL, ETHICAL, AND HUMAN ISSUES                                                                                                                                           0
         Identify legal and ethical issues related to use of information and                                         CORE K1 - K4; Ongoing in
    1    communication technology.                                                      X                                  all areas               X                                 0
         Analyze current trends in information and communication
         technology and assess the potential of emerging technologies for                                              CORE K1 - K4; Work
    2    ethical and unethical uses.                                                    X                                   Habits                 X                                 0
         Discuss possible long-range effects of unethical uses of technology
         (e.g., virus spreading, file pirating, hacking) on cultures and                                              CORE K1 - K4; English
    3    society.                                                                       X                                Language Arts             X                                 0
                                                                                                                       CORE K1 - K4; High
         Discuss the possible consequences and costs of unethical uses of                                                School Content
    4    information and computer technology.                                           X                                 Expectations             X                                 0
         Identify ways that individuals can protect their technology systems
    5    from unethical or unscrupulous users.                                          X                                 CORE K1 - K4;            X                                 0
         Demonstrate the ethical use of technology as a digital citizen and
    6    lifelong learner.                                                              X                                 CORE K1 - K4;            X                                 0
         Explain the differences between freeware, shareware, and
    7    commercial software.                                                           X                                 CORE K1 - K4;            X                                 0
    8    Adhere to fair use and copyright guidelines.                                   X                                 CORE K1 - K4;            X                                 0
         Create appropriate citations for resources when presenting
    9    research findings.                                                             X                                 CORE E2 - E4             X                                 0
         Adhere to the district acceptable use policy as well as state and
    10   federal laws.                                                                  X                                 CORE K1 - K4                    X
         Explore career opportunities and identify their related technology
    11   skill requirements.                                                            X                              CORE L1 - CORE L18                 X                          0
         Design and implement a personal learning plan that includes
    12   technology to support his/her lifelong learning goals.                         X                                   CORE L17                      X                          0
M        TECHNOLOGY PRODUCTIVITY TOOLS                                                                                                                                               0
                                                                                                                                                                                                                                                                                                                                                                                    Advanced Diagnostics
                                                                                                                                                                                                                                                                                                                                                                                    & Repair (Team Lead)
                                                                                                                                                                                                                                 Identifying Computer
                                                                                                                                                  Oakland Community College -




                                                                                                                                                                                                                                                                        Building a Computer
                                                                               Secondary




                                                                                                                                                                                                                                                                                                                                                              Basic Diagnostics &
                                                                                                                                                                                            Operating Systems
                                                                                                                                                  Postsecondary




                                                                                                                                                                                                                                                                                                                            Laptops & Mobile
                                                                                                                      Oakland Schools Regional




                                                                                                                                                                                                                                                                                                         Basic Networking
                                                                               4 = Exceeds criteria and/or able to
                            Network Administration                                                                                                4 = Exceeds criteria and/or able




                                                                                                                                                                                                                System Files &
                                                                               teach task                                   Curriculum            teach task




                                                                                                                                                                                                                                                                                                                                               Maintenance
                                                                                                                                                                                                                                                        Safety Issues




                                                                                                                                                                                                                                                                                                                                               Preventative
                      11.0901 Computer Systems Networking                      3 = Accomplishes task to criteria                                  3 = Accomplishes task to criteria
                                                                                                                      Network Administration




                                                                                                                                                                                                                                                                                                                                               Periodic &

                                                                                                                                                                                                                                                                                                                                               Computer
                                                                               2 = Accomplishes task with help




                                                                                                                                                                                                                Programs
                            and Telecommunications                                                                                                2 = Accomplishes task with help




                                                                                                                                                                                                                                                                                                                                                                                                           Security
                                                                                                                                                                                                                                                                                              Printers
                                                                                                                           Career Option




                                                                                                                                                                                                                                                                                                                            Devices
                                                                               1 = Exposed to the task                                            1 = Exposed to the task




                                                                                                                                                                                                                                                                                                                                                              Repair
                                                                                                                                                                                                                                 Parts
                                                                               N = Not exposed to task




                                                                                                                                                                                                                                                                                                                                                                                                                      Post
                                                                                                                                                  N = Not exposed to the task




                                                                                                                                                                                      Pre
                                                                                                                     Educational Development
        Complete at least one online credit, or non-credit, course or online                                         Plan, Career Cruising, and
    1   learning experience.                                                            X                                      E2020                       X                          0
        Use technology tools for managing and communicating personal                                                    Microsoft Computer
        information (e.g., finances, contact information, schedules,                                                   Applications Specialist
    2   purchases, correspondence)                                                      X                                       2007                       X                          0
    3   Have access to and utilize assistive technology tools.                          X                             Career Cruising, E2020               X                          0

        Apply advanced software features such as an application’s built-in                                             Microsoft Computer
        thesaurus, templates, and styles to improve the appearance of                                                 Applications Specialist
    4   word processing documents, spreadsheets, and presentations.                     X                                      2007                 X                                 0
        Identify technology tools (e.g., authoring tools or other hardware                                             Microsoft Computer
        and software resources) that could be used to create a group                                                  Applications Specialist
    5   project.                                                                        X                                      2007                 X                                 0
        Use an online tutorial and discuss the benefits and disadvantages
    6   of this method of learning.                                                     X                                E2020, Nova Net            X                                 0
        Develop a document or file for inclusion into a web site or web
    7   page.                                                                           X                                Capstone projects          X                                 0
        Use a variety of applications to plan, create, and edit a multimedia
        product (e.g., model, webcast, presentation, publication, or other
    8   creative work)                                                                  X                               Capstone projects           X                                 0
                                                                                                                     Work Place Experiences
        Have the opportunity to participate in real-life experiences                                                  including mentorship,
    9   associated with technology-related careers.                                     X                              coop, and field trips        X                                 0
N       TECHNOLOGY COMMUNICATIONS TOOLS                                                                                                                                               0
                                                                                                                       8th grade technology
                                                                                                                        curriculum; ongoing
        Identify and describe various telecommunications or online                                                    throughout high school
        technologies (e.g., desktop conferencing, listservs, blogs, virtual                                            technology and in IT
    1   reality)                                                                        X                                     program               X                                 0
                                                                                                                       8th grade technology
                                                                                                                        curriculum; ongoing
        Use available technologies (e.g., desktop conferencing, e-mail,                                               throughout high school
        groupware, instant messaging) to communicate with others on a                                                  technology and in IT
    2   class assignment or project.                                                    X                                     program               X                                 0
                                                                                                                       8th grade technology
                                                                                                                        curriculum; ongoing
        Use a variety of media and formats to design, develop, publish,                                               throughout high school
        and present products (e.g., presentations, newsletters, web sites)                                             technology and in IT
    3   to communicate original ideas to multiple audiences.                            X                                     program               X                                 0
                                                                                                                       8th grade technology
        Collaborate in content-related projects that integrate a variety of                                             curriculum; ongoing
        media (e.g., print, audio, video, graphic, simulations, and models)                                           throughout high school
        with presentation, word processing. Publishing, database, graphics                                             technology and in IT
    4   design, or spreadsheet applications.                                            X                                     program               X                                 0
                                                                                                                       8th grade technology
                                                                                                                        curriculum; ongoing
        Plan and implement a collaborative project using                                                              throughout high school
        telecommunications tools (e.g., groupware, interactive web sites,                                              technology and in IT
    5   videoconferencing)                                                              X                                     program               X                                 0
O       TECHNOLOGY RESEARCH TOOLS                                                                                                                                                     0
        Compare, evaluate, and select appropriate internet search engines                                              Technical Curriculum,
    1   to locate information.                                                          X                               Ongoing in all areas        X                                 0
        Formulate and use evaluation criteria (authority, accuracy,
        relevancy, timeliness) for information located on the internet to                                              Technical Curriculum,
    2   present research findings.                                                      X                               Ongoing in all areas        X                                 0
        Determine if online sources are authoritative, valid, reliable,                                                Technical Curriculum,
    3   relevant, and comprehensive.                                                    X                               Ongoing in all areas        X                                 0
                                                                                                                       Technical Curriculum,
    4   Distinguish between fact, opinion, point of view, and inference.                X                               Ongoing in all areas        X                                 0
        Evaluate resources for stereotyping, prejudice, and                                                            Technical Curriculum,
    5   misrepresentation.                                                              X                               Ongoing in all areas        X                                 0
        Develop a plan to gather information using various research
        strategies (e.g., interviews, questionnaires, experiments, online                                              Technical Curriculum,
    6   surveys)                                                                        X                               Ongoing in all areas        X                                 0

P       TECHNOLOGY PROBLEM-SOLVING and DECISION-MAKING TOOLS                                                                                                                          0
        Use a variety of technology resources (e.g., educational software,
        simulations, models) for problem solving and independent                                                       Technical Curriculum,
    1   learning.                                                                       X                               Ongoing in all areas        X                                 0

        Describe the possible integration of two or more information and
        communication technology tools or resources to collaborate with                                                Technical Curriculum,
    2   peers, community members, and field experts.                                    X                               Ongoing in all areas        X                                 0
        Formulate a research question or hypothesis, then use appropriate
        information and communication technology resources to collect
        relevant information, analyze the findings, and report the results                                             Technical Curriculum,
    3   to multiple audiences.                                                          X                               Ongoing in all areas        X                                 0
TS = Technical Standards
ES = Essential Standards
PS = Pathway Standards
FS = Foundation Standards
C & E = Career & Employability
Standards




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ES = Essential Standards
PS = Pathway Standards
FS = Foundation Standards
C & E = Career & Employability
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ES = Essential Standards
PS = Pathway Standards
FS = Foundation Standards
C & E = Career & Employability
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ES = Essential Standards
PS = Pathway Standards
FS = Foundation Standards
C & E = Career & Employability
Standards


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ES = Essential Standards
PS = Pathway Standards
FS = Foundation Standards
C & E = Career & Employability
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PS = Pathway Standards
FS = Foundation Standards
C & E = Career & Employability
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ES = Essential Standards
PS = Pathway Standards
FS = Foundation Standards
C & E = Career & Employability
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PS = Pathway Standards
FS = Foundation Standards
C & E = Career & Employability
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TS = Technical Standards
ES = Essential Standards
PS = Pathway Standards
FS = Foundation Standards
C & E = Career & Employability
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ES = Essential Standards
PS = Pathway Standards
FS = Foundation Standards
C & E = Career & Employability
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TS = Technical Standards
ES = Essential Standards
PS = Pathway Standards
FS = Foundation Standards
C & E = Career & Employability
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ES = Essential Standards
PS = Pathway Standards
FS = Foundation Standards
C & E = Career & Employability
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TS = Technical Standards
ES = Essential Standards
PS = Pathway Standards
FS = Foundation Standards
C & E = Career & Employability
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TS = Technical Standards
ES = Essential Standards
PS = Pathway Standards
FS = Foundation Standards
C & E = Career & Employability
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TS = Technical Standards
ES = Essential Standards
PS = Pathway Standards
FS = Foundation Standards
C & E = Career & Employability
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TS = Technical Standards
ES = Essential Standards
PS = Pathway Standards
FS = Foundation Standards
C & E = Career & Employability
Standards




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TS = Technical Standards
ES = Essential Standards
PS = Pathway Standards
FS = Foundation Standards
C & E = Career & Employability
Standards


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TS = Technical Standards
ES = Essential Standards
PS = Pathway Standards
FS = Foundation Standards
C & E = Career & Employability
Standards




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TS = Technical Standards
ES = Essential Standards
PS = Pathway Standards
FS = Foundation Standards
C & E = Career & Employability
Standards




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TS = Technical Standards
ES = Essential Standards
PS = Pathway Standards
FS = Foundation Standards
C & E = Career & Employability
Standards


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ES = Essential Standards
PS = Pathway Standards
FS = Foundation Standards
C & E = Career & Employability
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TS = Technical Standards
ES = Essential Standards
PS = Pathway Standards
FS = Foundation Standards
C & E = Career & Employability
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TS = Technical Standards
ES = Essential Standards
PS = Pathway Standards
FS = Foundation Standards
C & E = Career & Employability
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TS = Technical Standards
ES = Essential Standards
PS = Pathway Standards
FS = Foundation Standards
C & E = Career & Employability
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ES = Essential Standards
PS = Pathway Standards
FS = Foundation Standards
C & E = Career & Employability
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                                                                                       4 = Exceeds criteria and/or able to                              TS = Technical Standards
                                    Network Administration                             teach task
                                                                                                                             Oakland Schools Regional   ES = Essential Standards
                               11.0901 Computer Systems Networking                     3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                                                       2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                                      and Telecommunications                           1 = Exposed to the task                                          C & E = Career & Employability
                                   Segment 1 - Operating Systems                       N = Not exposed to task                    Career Option
                                                                                                                                                        Standards

                                     NETWORK SYSTEMS PATHWAY                             4      3       2      1      N
                                 Information Technology Foundations                                                                                                   FS
I                  ACADEMIC FOUNDATIONS                                                                                                                               FS
                 Demonstrate Language Arts knowledge and skills required to
                 pursue the full-range of career and post-secondary education
     A           opportunities within the IT career cluster.                                                                                                          FS
                 Evaluate oral and written information (accuracy,
                 adequacy/sufficiency, appropriateness, clarity, conclusions/
                 solutions, fact/opinion, propaganda, relevancy, validity,                                                   CORE A1 - A2; E1- E6;
         6       relationship of ideas).                                                        X                                ELA HSCE                             FS
                 Identify (oral and written) assumptions, purpose,                                                           CORE A1 - A2; E1- E6;
         7       outcomes/solutions, and propaganda techniques.                                 X                                ELA HSCE                             FS
                 Demonstrate Science knowledge and skills required to pursue the
                 full-range of career and post-secondary education opportunities
     C           within the IT career cluster.                                                  X                                                                     FS
                 Use computers for information processing, mathematical                                                      CORE C1 - C2; Science
         2       applications and problem solving.                                              X                                  HSCE                               FS
II                COMMUNICATIONS                                                                X                                                                     FS

                 Locate, organize & reference written information from various
     B           sources to communicate with co-workers & clients/participants.                                                                                       FS
                 Locate written information to communicate with co-workers and
         1       clients/participants.                                                          X                            CORE E4; ELA HSCE                        FS
             a   Identify topic.                                                                                                                                      FS
                 Conduct search of information using card catalog, keywords, and/or
             b   search engines.                                                                                                                                      FS

             c   Locate variety of resources such as books, journals, and magazines.                                                                                  FS

             d   Locate information from electronic forms including the Internet.                                                                                     FS
             e   Organize resources to use key information.                                                                                                           FS

         2       Organize information to use in written and oral communications.                X                            CORE E5; ELA HSCE                        FS
             a   Read and take notes from selected resources.                                                                                                         FS

             b   Prepare outline that emphasizes major points with supporting data.                                                                                   FS
             c   Present information in organized, easy-to-follow manner.                                                                                             FS
                                                                                            4 = Exceeds criteria and/or able to                              TS = Technical Standards
                                      Network Administration                                teach task
                                                                                                                                  Oakland Schools Regional   ES = Essential Standards
                                11.0901 Computer Systems Networking                         3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                                                            2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                                       and Telecommunications                               1 = Exposed to the task                                          C & E = Career & Employability
                                    Segment 1 - Operating Systems                           N = Not exposed to task                    Career Option
                                                                                                                                                             Standards

                                       NETWORK SYSTEMS PATHWAY                                4      3       2      1      N
                  Prepare working bibliography according to MLA, APA, CBE, Chicago,
              d   depending on the warranted language style.                                                                                                               FS
      J           Build customer relations.                                                          X                                                                     FS
                  Demonstrate knowledge of organization's offerings and or
          1       customers' importance to the organization.                                         X                              CORE H1, H2, H3                        FS
III                PROBLEM SOLVING AND CRITICAL THINKING SKILLS                                                                                                            FS
      C           Produce a quality product/service.                                                                                                                       FS
          1       Understand product/service design.                                                 X                                   CORE F3                           FS
                  Design product (e.g., using brainstorming, thumbnail sketches,
              a   rendering).                                                                                                                                              FS
                  Consider customer satisfaction in determining product
                  characteristics (e.g., usefulness, price, operation, life, reliability,
              b   safety, cost of operation).                                                                                                                              FS
                  Use reliability factors effectively to plan for and create
          2       products/services.                                                                 X                                   CORE F3                           FS
              a   Consider reliability factors (e.g., cost, human, predictability).                                                                                        FS
                  Achieve reliability through maintainability, good design, design
              b   simplification, and design redundancy.                                                                                                                   FS
              c   Recognize the relationship of maintainability and reliability.                                                                                           FS
              d   Align cost components with quality objectives.                                                                                                           FS
                  Classify quality costs (e.g., preventive, evolution, pre-delivery
              e   failures, post-delivery failures).                                                                                                                       FS
IV                 INFORMATION TECHNOLOGY APPLICATIONS                                                                                                                     FS
                  Use Personal Information Management (PIM)/Productivity
      A           applications.                                                                                                                                            FS
          1       Manage personal schedule and contact information.                                  X                                  CORE G2                            FS
                  Identify PIM applications such as MS Outlook, Lotus Notes, and
              a   others.                                                                                                                                                  FS
              b   Create tasks (to-do) list.                                                                                                                               FS
                  Manage daily/weekly/monthly schedule using applications such as
              c   Notes, MS Outlook, etc.                                                                                                                                  FS
          2       Create memos and notes.                                                            X                                  CORE G7                            FS
              a   Create reminder for oneself.                                                                                                                             FS
                  Create and send notes, informal memos, reminder using PIM
              b   applications such as Lotus Notes, MS Outlook, and others.                                                                                                FS
      B           Use Electronic Mail applications.                                                  X                                                                     FS
                                                                                  4 = Exceeds criteria and/or able to                              TS = Technical Standards
                               Network Administration                             teach task
                                                                                                                        Oakland Schools Regional   ES = Essential Standards
                          11.0901 Computer Systems Networking                     3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                                                  2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                                 and Telecommunications                           1 = Exposed to the task                                          C & E = Career & Employability
                              Segment 1 - Operating Systems                       N = Not exposed to task                    Career Option
                                                                                                                                                   Standards

                                 NETWORK SYSTEMS PATHWAY                            4      3       2      1      N
    1       Use email to communicate within and across organizations.                      X                                  CORE G4                            FS
        a   Access email system using login and password functions.                                                                                              FS
        b   Access email messages received.                                                                                                                      FS
            Create e-mail messages in accordance with established business
            standards (e.g., grammar, word usage, spelling, sentence structure,
        c   clarity, e-mail etiquette).                                                                                                                          FS
        d   Demonstrate knowledge of e-mail etiquette.                                                                                                           FS
        e   Send e-mail messages.                                                                                                                                FS
    2       Use email to share files and documents.                                        X                                  CORE G4                            FS
        a   Access email attachments.                                                                                                                            FS
        b   Attach documents to messages                                                                                                                         FS
        c   Save e-mail messages/attachments.                                                                                                                    FS
            Demonstrate knowledge of contamination protection strategies for
        d   email.                                                                                                                                               FS
C           Use Internet Applications.                                                                                                                           FS
    1       Search fro information and resources.                                          X                                  CORE G5                            FS
        a   Select search engine(s) to use.                                                                                                                      FS
        b   Select appropriate search procedures and approaches.                                                                                                 FS
        c   Locate information using search engine(s) and Boolean logic.                                                                                         FS
        d   Navigate web sites using software functions.                                                                                                         FS
    2       Access and evaluate Internet resources.                                        X                                  CORE G6                            FS
        a   Access business and technical information using the Internet.                                                                                        FS
        b   Access commercial, government, and education resources.                                                                                              FS
        c   Evaluate Internet resources (e.g., accuracy of information).                                                                                         FS
D           Use Writing/Publishing applications.                                                                                                                 FS

    1       Prepare simple documents and other business communications.                    X                                  CORE G7                            FS
        a   Retrieve existing documents.                                                                                                                         FS
            Create documents (e.g., letters, memos, reports) using existing
        b   forms and templates.                                                                                                                                 FS
        c   Safeguard documents using name and save functions.                                                                                                   FS
        d   Format text using basic formatting functions.                                                                                                        FS
            Employ word processing utility tools (e.g., spell checker, grammar
        e   checker, thesaurus).                                                                                                                                 FS
            Prepare reports and other business communications, integrating
    2       graphics and other non-text elements.                                          X                                  CORE G9                            FS
                                                                                 4 = Exceeds criteria and/or able to                              TS = Technical Standards
                                Network Administration                           teach task
                                                                                                                       Oakland Schools Regional   ES = Essential Standards
                          11.0901 Computer Systems Networking                    3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                                                 2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                                 and Telecommunications                          1 = Exposed to the task                                          C & E = Career & Employability
                              Segment 1 - Operating Systems                      N = Not exposed to task                    Career Option
                                                                                                                                                  Standards

                                NETWORK SYSTEMS PATHWAY                            4      3       2      1      N
            Use advanced formatting features (e.g., headers/footers/dropped
        a   caps, indexing).                                                                                                                                    FS
        b   Place graphics in document.                                                                                                                         FS
            Enhance publications using different fonts, styles, attributes,
        c   justification, etc.                                                                                                                                 FS
        d   Enhance publications using paint/draw functions.                                                                                                    FS
    3       Prepare complex publications.                                                 X                                  CORE G9                            FS

        a   Create new word processing forms, style sheets, and templates.                                                                                      FS
        b   Prepare publications using desktop publishing software.                                                                                             FS
        c   Format new desktop publishing files.                                                                                                                FS
        d   Output desktop publishing files.                                                                                                                    FS
E           Use Presentation applications.                                                                                                                      FS

    1       Prepare presentations for training, sales and information sharing.            X                                CORE G10 -11                         FS

            Create computer presentation and handouts in accordance with
        a   basic principles of graphics design and visual communication.                                                                                       FS
        b   Insert graphic elements (e.g., graph, clip art, table) in a slide.                                                                                  FS
        c   Edit presentations.                                                                                                                                 FS
F           Use Spreadsheet applications.                                                                                                                       FS
    1       Create a spreadsheet.                                                         X                                  CORE G12                           FS
        a   Create spreadsheets.                                                                                                                                FS
        b   Retrieve existing spreadsheets.                                                                                                                     FS
        c   Edit spreadsheets.                                                                                                                                  FS
        d   Save spreadsheets.                                                                                                                                  FS
        e   Print spreadsheets.                                                                                                                                 FS
    2       Perform calculations and analysis on data.                                    X                                  CORE G13                           FS
        a   Group worksheets.                                                                                                                                   FS
        b   Create charts and graphs from spreadsheets.                                                                                                         FS
        c   Perform calculations using simple formulas.                                                                                                         FS
        d   Input/process data using spreadsheet functions.                                                                                                     FS
G           Use Database applications.                                                                                                                          FS
    1       Manipulate data elements.                                                     X                                  CORE G14                           FS
        a   Enter data using a form.                                                                                                                            FS
        b   Locate/replace data using search and replace functions.                                                                                             FS
                                                                                         4 = Exceeds criteria and/or able to                              TS = Technical Standards
                                     Network Administration                              teach task
                                                                                                                               Oakland Schools Regional   ES = Essential Standards
                               11.0901 Computer Systems Networking                       3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                                                         2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                                      and Telecommunications                             1 = Exposed to the task                                          C & E = Career & Employability
                                   Segment 1 - Operating Systems                         N = Not exposed to task                    Career Option
                                                                                                                                                          Standards

                                     NETWORK SYSTEMS PATHWAY                               4      3       2      1      N
                 Process data using database functions (e.g., structure, format,
             c   attributes, relationships, keys).                                                                                                                      FS
         2       Manage, analyze and report on interrelated data elements.                        X                                  CORE G15                           FS
             a   Search a database table to locate records.                                                                                                             FS
             b   Sort data using single-and multiple-field sorts.                                                                                                       FS

             c   Perform single- and multiple-table queries (e.g., create, run, save).                                                                                  FS
             d   Print forms, reports, and results of queries.                                                                                                          FS
             e   Verify accuracy of output.                                                                                                                             FS
     H           Use Collaborative/Groupware applications.                                                                                                              FS
                 Facilitate group work through management of shared schedule
         1       and contact information.                                                         X                                  CORE G16                           FS
             a   Manage daily/weekly/monthly schedule using applications.                                                                                               FS
             b   Maintain shared database of contact information.                                                                                                       FS
     I           Use Computer Operations applications.                                                                                                                  FS
         1       Manage computer operations.                                                      X                                  CORE G18                           FS
             a   Apply basic commands of operating system software.                                                                                                     FS
             b   Employ desktop operating skills.                                                                                                                       FS
         2       Manage file storage.                                                             X                                  CORE G19                           FS
             a   Apply appropriate file and disk management techniques.                                                                                                 FS
             b   Differentiate between files and directories.                                                                                                           FS
             c   Determine file organization.                                                                                                                           FS
                 Demonstrate knowledge of the system utilities used for file
             d   management.                                                                                                                                            FS
IX                EMPLOYABILITY AND CAREER DEVELOPMENT                                                                                                                  FS
                 Identify and explore career opportunities in one or more career
     C           pathways.                                                                                                                                              FS
                 Locate and identify career opportunities that appeal to personal
         1       career goals.                                                                    X                               CORE L17 - L19                        FS
                 Locate and interpret career information for at least one career
             a   cluster.                                                                                                                                               FS
             b   Identify job requirements for three career pathways.                                                                                                   FS
                 Identify educational and credentialing requirements for three
             c   careers.                                                                                                                                               FS
         2       Match personal interests and aptitudes to selected careers.                      X                                  CORE L17                           FS
             a   Identify personal interests and aptitudes.                                                                                                             FS
                                                                                     4 = Exceeds criteria and/or able to                              TS = Technical Standards
                                Network Administration                               teach task
                                                                                                                           Oakland Schools Regional   ES = Essential Standards
                          11.0901 Computer Systems Networking                        3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                                                     2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                                 and Telecommunications                              1 = Exposed to the task                                          C & E = Career & Employability
                              Segment 1 - Operating Systems                          N = Not exposed to task                    Career Option
                                                                                                                                                      Standards

                               NETWORK SYSTEMS PATHWAY                                 4      3       2      1      N

        b   Identify job requirements and characteristics of selected careers.                                                                                      FS
            Compare personal interests and aptitudes with job requirements
        c   and characteristics.                                                                                                                                    FS
            Modify career goals based on results of personal interests and
        d   aptitudes with career requirements and characteristics.                                                                                                 FS
            Develop a personal career plan to meet career goals and
D           objectives.                                                                                                                                             FS

    1       Develop career goal and objectives to plan future career direction.               X                                  CORE L14                           FS

        a   Identify career that matches individual interests and aptitudes.                                                                                        FS
        b   Develop career goal with time frame.                                                                                                                    FS

        c   Identify goals and objectives for reaching and advancing in career.                                                                                     FS
    2       Develop strategies to reach career objectives.                                    X                                  CORE L15                           FS

        a   Write a list of strategies for achieving educational requirements.                                                                                      FS
        b   Identify strategies for obtaining employment experiences.                                                                                               FS
        c   Write a time line for achieving career goals and objectives.                                                                                            FS
        d   List alternatives and potential changes.                                                                                                                FS
E           Demonstrate ability to seek and apply for employment.                                                                                                   FS
    1       Use multiple resources to locate job opportunities.                               X                                CORE L1 - L15                        FS
        a   Identify resources for finding employment.                                                                                                              FS
            Analyze resources to determine those that are most appropriate for
        b   desired career.                                                                                                                                         FS
            Compare job requirements with personal qualifications, interests,
        c   and aptitudes.                                                                                                                                          FS
            Select job that matches personal qualifications, interests, and
        d   aptitudes.                                                                                                                                              FS
    2       Prepare a resume and letter of application to apply.                              X                                CORE L1 -L15                         FS
        a   Identify respective employer's submission requirements.                                                                                                 FS
        b   Gather information and prepare rough draft of resume.                                                                                                   FS
        c   Put resume in proper format.                                                                                                                            FS
            Write letter of application for specific job opening in correct format
        d   without error.                                                                                                                                          FS
                                                                                4 = Exceeds criteria and/or able to                              TS = Technical Standards
                               Network Administration                           teach task
                                                                                                                      Oakland Schools Regional   ES = Essential Standards
                          11.0901 Computer Systems Networking                   3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                                                2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                                 and Telecommunications                         1 = Exposed to the task                                          C & E = Career & Employability
                              Segment 1 - Operating Systems                     N = Not exposed to task                    Career Option
                                                                                                                                                 Standards

                               NETWORK SYSTEMS PATHWAY                            4      3       2      1      N
    3       Complete an employment application to obtain employment.                     X                                CORE L1 - L15                        FS
        a   Gather information for application.                                                                                                                FS
            Complete all questions on application with appropriate and honest
        b   answers.                                                                                                                                           FS
        c   Sign and date application.                                                                                                                         FS
        d   Attach any supporting material required or requested.                                                                                              FS
        e   Submit full application package to employers.                                                                                                      FS
    4       Interview to obtain employment.                                              X                                CORE L1 - L15                        FS
        a   Dress appropriately for interview.                                                                                                                 FS

        b   Exhibit professional conduct before, during and after interview.                                                                                   FS

        c   Explain your qualifications and interests clearly and concisely.                                                                                   FS
        d   Answer all questions honestly and concisely.                                                                                                       FS
        e   Write follow-up letter after the interview.                                                                                                        FS
            Demonstrate ability to evaluate and compare employment
F           opportunities and accept employment.                                                                                                               FS
            Evaluate and compare employment opportunity to individual
    1       needs and career plan.                                                       X                                   CORE L7                           FS
        a   Identify job advantages and disadvantages.                                                                                                         FS
        b   Compare job benefits to individual needs.                                                                                                          FS

        c   Compare job opportunities and responsibilities to career plan.                                                                                     FS
    2       Accept or reject employment.                                                 X                                   CORE L7                           FS
        a   Make decision to accept or reject employment.                                                                                                      FS
        b   Write acceptance or rejection letter without error.                                                                                                FS
        c   Complete employment forms upon acceptance.                                                                                                         FS
            Demonstrate knowledge of the relationship between lifelong
H           learning and IT career development.                                                                                                                FS
            Demonstrate knowledge of IT as a constantly changing and fast
    1       growing field.                                                               X                                  CORE L18                           FS
        a   Identify present and future IT employment opportunities.                                                                                           FS
            Demonstrate knowledge of the potential impact of IT on future
        b   society.                                                                                                                                           FS
        c   Identify the importance of lifelong learning in the IT field.                                                                                      FS
                                                                                       4 = Exceeds criteria and/or able to                              TS = Technical Standards
                                   Network Administration                              teach task
                                                                                                                             Oakland Schools Regional   ES = Essential Standards
                              11.0901 Computer Systems Networking                      3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                                                       2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                                     and Telecommunications                            1 = Exposed to the task                                          C & E = Career & Employability
                                  Segment 1 - Operating Systems                        N = Not exposed to task                    Career Option
                                                                                                                                                        Standards

                                     NETWORK SYSTEMS PATHWAY                             4      3       2      1      N
                Identify education and training requirements for selected career
        2       pathways.                                                                       X                                  CORE L18                           FS
            a   Identify certification and/or degree requirements.                                                                                                    FS
            b   Identify required knowledge and skills for career ladder.                                                                                             FS
                Identify education and training opportunities available for
        3       selected career pathway.                                                        X                                  CORE L18                           FS
            a   Research educational and training opportunities.                                                                                                      FS

            b   Identify present and future IT education and training opportunities.                                                                                  FS
                Design a lifelong learning plan that ties in with career advancement
            c   plan.                                                                                                                                                 FS
                Demonstrate knowledge of career development/progression
    I           patterns in the IT industry.                                                                                                                          FS
        1       Identify career development patterns in the IT industry.                        X                                  CORE L18                           FS
                Identify education and training requirements for IT career
            a   pathways.                                                                                                                                             FS
                Identify and understand the benefits of membership in
        2       professional IT organizations.                                                  X                                  CORE L19                           FS
                Identify professional organizations in the area of information
            a   technology.                                                                                                                                           FS
                Identify benefits derived from membership in specific professional
            b   organizations.                                                                                                                                        FS
X                TECHNICAL SKILLS                                                                                                                                     FS
                Demonstrate knowledge of the hardware components associated
    A           with information systems.                                                                                                                             FS
        1       Understand the fundamentals of operating systems.                               X                                  CORE M1                            FS

            a   Identify major operating system fundamentals and components.                                                                                          FS
                Demonstrate knowledge of the classes of software associated
    B           with information systems.                                                                                                                             FS
        1       Explain the key functions and applications of software.                         X                                  CORE M16                           FS

            a   Demonstrate knowledge of the key functions of systems software.                                                                                       FS
                Demonstrate knowledge of widely used software applications (e.g.,
                word processing, database management, spreadsheet
            b   development).                                                                                                                                         FS
                                                                                   4 = Exceeds criteria and/or able to                              TS = Technical Standards
                               Network Administration                              teach task
                                                                                                                         Oakland Schools Regional   ES = Essential Standards
                          11.0901 Computer Systems Networking                      3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                                                   2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                                 and Telecommunications                            1 = Exposed to the task                                          C & E = Career & Employability
                              Segment 1 - Operating Systems                        N = Not exposed to task                    Career Option
                                                                                                                                                    Standards

                               NETWORK SYSTEMS PATHWAY                               4      3       2      1      N
            Demonstrate knowledge of the function and operation of compilers
        c   and interpreters.                                                                                                                                     FS
            Understand the range of languages used in software
    2       development.                                                                    X                                  CORE M18                           FS
            Demonstrate knowledge of the range of languages used in software
        a   development.                                                                                                                                          FS
    4       Explain new and emerging classes of software.                                   X                                  CORE M18                           FS
        a   Identify new emerging classes of software.                                                                                                            FS
C           Explore the future of information technologies.                                                                                                       FS
            Explain measurement techniques for increased productivity due
    1       to information systems implementation.                                          X                               CORE M17, M18                         FS
            Measure increases in productivity realized by the implementation
        a   of information systems.                                                                                                                               FS
            Identify new IT technology and assess their potential importance
    2       and impact in the future.                                                       X                               CORE M21, M22                         FS
        a   Identify new technologies relevant to information technology.                                                                                         FS
            Assess the importance of new technologies to future developments
        b   and to future knowledge worker productivity.                                                                                                          FS
            Identify new and emerging drivers and inhibitors of information
        c   technology change.                                                                                                                                    FS
            Demonstrate knowledge of basic data communications
D           components and trends.                                                                                                                                FS
F           Access the Internet.                                                                                                                                  FS
    2       Explain the components of Internet software.                                    X                                  CORE M10                           FS

        a   Demonstrate knowledge of the components of Internet software.                                                                                         FS
    3       Install and use Internet software.                                              X                                  CORE M18                           FS
        a   Explore browser features.                                                                                                                             FS
        b   Install Internet software.                                                                                                                            FS

        c   Download free software upgrades and shareware from the Internet.                                                                                      FS
        d   Unpack files using compression software.                                                                                                              FS
G           Utilize Internet services.                                                                                                                            FS
    1       Use web browser software.                                                       X                                  CORE M12                           FS
            Navigate web sites using software functions (e.g., Forward, Back, Go
        a   To, Bookmarks).                                                                                                                                       FS
                                                                                     4 = Exceeds criteria and/or able to                              TS = Technical Standards
                                Network Administration                               teach task
                                                                                                                           Oakland Schools Regional   ES = Essential Standards
                          11.0901 Computer Systems Networking                        3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                                                     2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                                 and Telecommunications                              1 = Exposed to the task                                          C & E = Career & Employability
                              Segment 1 - Operating Systems                          N = Not exposed to task                    Career Option
                                                                                                                                                      Standards

                            NETWORK SYSTEMS PATHWAY                                    4      3       2      1      N
        b   Bookmark web addresses (URLS).                                                                                                                          FS

    2       Apply search procedures to locate information on the Internet.                    X                                  CORE M13                           FS
        a   Select search engine(s) to use.                                                                                                                         FS
        b   Select appropriate search procedures and approaches.                                                                                                    FS
        c   Locate information using search engine(s) and Boolean logic.                                                                                            FS
    3       Obtain, compile and evaluate information from the Internet.                       X                              CORE M13 , M14                         FS
        a   Access business and technical information using the Internet.                                                                                           FS
        b   Access library catalogs on the Internet.                                                                                                                FS
        c   Access commercial, government, and education resources.                                                                                                 FS

        d   Compile a collection of business sites (e.g., finance and investment).                                                                                  FS
        e   Evaluate Interpret resources (e.g., accuracy of information).                                                                                           FS
    5       Use the Internet to communicate and collaborate.                                  X                                  CORE M15                           FS
        a   Communicate via e-mail using the Internet.                                                                                                              FS
        b   Subscribe to mailing lists.                                                                                                                             FS
        c   Participate in newsgroups.                                                                                                                              FS
        d   Explore collaboration tools.                                                                                                                            FS
        e   Participate in online audio and video conferencing.                                                                                                     FS
        f   Explore electronic commerce.                                                                                                                            FS
H           Install and configure software programs.                                                                                                                FS
        b   Determine compatibility of hardware and software.                                                                                                       FS
I           Demonstrate knowledge of web page basics.                                         X                                                                     FS

    2       Explain the features and functions of web page design software.                   X                                  CORE M19                           FS
            Compare/contrast the features and functions of software editors
        a   available for designing web pages.                                                                                                                      FS
J           Operate system.                                                                                                                                         FS
    3       Use available reference tools as appropriate.                                     X                                  CORE M23                           FS

        a   Access needed information using appropriate reference materials.                                                                                        FS
L           Describe system components.                                                                                                                             FS
    2       Understand operating systems.                                                     X                                  CORE M18                           FS

        a   Demonstrate knowledge of operating system architecture types.                                                                                           FS
        b   Identify operating system goals.                                                                                                                        FS
                                                                                 4 = Exceeds criteria and/or able to                               TS = Technical Standards
                               Network Administration                            teach task
                                                                                                                        Oakland Schools Regional   ES = Essential Standards
                          11.0901 Computer Systems Networking                    3 = Accomplishes task to criteria            Curriculum           PS = Pathway Standards
                                                                                 2 = Accomplishes task with help        Network Administration     FS = Foundation Standards
                                 and Telecommunications                          1 = Exposed to the task                                           C & E = Career & Employability
                              Segment 1 - Operating Systems                      N = Not exposed to task                     Career Option
                                                                                                                                                   Standards

                              NETWORK SYSTEMS PATHWAY                              4      3       2      1      N
            Demonstrate knowledge of operating system structuring methods,
        c   layered models, and the object-server model.                                                                                                         FS
            Differentiate between microcomputer, minicomputer, and
        d   mainframe operating systems.                                                                                                                         FS
        e   Demonstrate knowledge of network operating systems.                                                                                                  FS

        f   Define the role of memory management in an operating system.                                                                                         FS
            Demonstrate knowledge of the commands used to handle tasks in
        g   operating systems.                                                                                                                                   FS

        h   Demonstrate knowledge of interface theory in an operating system.                                                                                    FS
    3       Understand the fundamentals of operating systems.                             X                                   CORE M18                           FS

        a   Demonstrate knowledge of the basics of process management.                                                                                           FS
            Demonstrate knowledge of the system utilities used for file
        b   management.                                                                                                                                         FS
            CAREER AND EMPLOYABILITY SKILLS                                                                                                                    C&E
B           CAREER PLANNING                                                                                                                                    C&E

            Organize career information and labor market trends from a variety                                             EDP Pre Campus
    1       of sources.                                                                   X                            Enrollment; CORE L1 - L4                C&E

            Explain the advantages and disadvantages of working for self,                                                  EDP Pre Campus
    2       others, being an employee of a large or small organization.                   X                            Enrollment; CORE L1 - L4                C&E

                                                                                                                           EDP Pre Campus
    3       Analyze information & preferences from work-based opportunity.                X                            Enrollment; CORE L1 - L4                C&E

            Interpret information from a variety of career assessments to                                                  EDP Pre Campus
    4       identify career interests and abilities.                                      X                            Enrollment; CORE L1 - L4                C&E

            Apply a decision-making model and use career assessment                                                        EDP Pre Campus
    5       information to choose a career pathway.                                       X                            Enrollment; CORE L1 - L4                C&E
                                                                                                                           EDP Pre Campus
    6       Annually review EDP and include plan for continuing education.                X                                   Enrollment                       C&E
J           EMPLOYAB ILITY SKILLS                                                                                                                              C&E
                                                                              4 = Exceeds criteria and/or able to                              TS = Technical Standards
                        Network Administration                                teach task
                                                                                                                    Oakland Schools Regional   ES = Essential Standards
                  11.0901 Computer Systems Networking                         3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                                              2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                         and Telecommunications                               1 = Exposed to the task                                          C & E = Career & Employability
                      Segment 1 - Operating Systems                           N = Not exposed to task                    Career Option
                                                                                                                                               Standards

                       NETWORK SYSTEMS PATHWAY                                  4      3       2      1      N
                                                                                                                    7/8th grade EDP, Work
    Continue the EDP process which includes an annual review with                                                   Habits, campus career &
1   student and counselor and notification of parents.                                 X                             Job Readiness Class                   C&E
                                                                                                                    7/8th grade EDP, Work
    Participate in work-based opportunities such as job-shadowing,                                                  Habits, campus career &
2   mentorships, work experiences, etc.                                                X                             Job Readiness Class                   C&E
                                                                                                                    7/8th grade EDP, Work
    Show ability to market oneself by preparing for and completing an                                               Habits, campus career &
3   interview process.                                                                 X                             Job Readiness Class                   C&E
    Accurately complete records/documents to support job                                                            7/8th grade EDP, Work
    applications (inquiry letters, resume, references, evaluations, follow-                                         Habits, campus career &
4   up letters).                                                                       X                             Job Readiness Class                   C&E
    Use a portfolio, resume, record of attendance, certificates, and/or                                             7/8th grade EDP, Work
    transcript as self-marketing tools to demonstrate interest and                                                  Habits, campus career &
5   competence.                                                                        X                             Job Readiness Class                   C&E
                                                                                                                    7/8th grade EDP, Work
    Apply career and labor market information to seek and obtain                                                    Habits, campus career &
6   employment and/or pursue educational goals.                                        X                             Job Readiness Class                   C&E
    Research availability of educational programs, financial                                                        7/8th grade EDP, Work
    requirements, and resource and complete an application process as                                               Habits, campus career &
7   appropriate for career goals.                                                      X                             Job Readiness Class                   C&E
                                                                                                                    7/8th grade EDP, Work
    Understand the need for lifelong learning in a rapidly changing job                                             Habits, campus career &
8   market.                                                                            X                             Job Readiness Class                   C&E
                                                   4 = Exceeds criteria and/or able to                              TS = Technical Standards
                Network Administration             teach task
                                                                                         Oakland Schools Regional   ES = Essential Standards
            11.0901 Computer Systems Networking    3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                   2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                  and Telecommunications           1 = Exposed to the task                                          C & E = Career & Employability
             Segment 2 - System Files & Programs   N = Not exposed to task                    Career Option
                                                                                                                    Standards

                NETWORK SYSTEMS PATHWAY              4      3       2      1      N
            Information Technology Foundations                                                                                   FS
CAREER AND EMPLOYABILITY SKILLS                                                                                                 C&E
                                                                                           4 = Exceeds criteria and/or able to                              TS = Technical Standards
                                      Network Administration                               teach task
                                                                                                                                 Oakland Schools Regional   ES = Essential Standards
                                11.0901 Computer Systems Networking                        3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                                                           2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                                      and Telecommunications                               1 = Exposed to the task                                          C & E = Career & Employability
                                Segment 3 - Identifying Computer Parts                     N = Not exposed to task                    Career Option
                                                                                                                                                            Standards

                                     NETWORK SYSTEMS PATHWAY                                 4      3       2      1      N
                                 Information Technology Foundations                                                                                                       FS
 I                   ACADEMIC FOUNDATIONS                                                                                                                                 FS
                  Demonstrate Language Arts knowledge and skills required to
                  pursue the full-range of career and post-secondary education
      A           opportunities within the IT career cluster.                                                                                                             FS
          1       List actively.                                                                    X                            CORE A1; ELA HSCE                        FS
III                PROBLEM SOLVING AND CRITICAL THINKING SKILLS                                                                                                           FS
IV                 INFORMATION TECHNOLOGY APPLICATIONS                                                                                                                    FS
      E           Use Presentation applications.                                                                                                                          FS
          2       Deliver presentations, with supporting materials.                                 X                                CORE G10 -11                         FS

                  Identify hardware items that support presentation software (e.g.,
              a   scanners, digital cameras, printers, and projection systems).                                                                                           FS

              b   Print a single slide, and entire presentation, an outline, and notes.                                                                                   FS
              c   Run slide shows manually and automatically.                                                                                                             FS
IX                 EMPLOYABILITY AND CAREER DEVELOPMENT                                                                                                                   FS
X                  TECHNICAL SKILLS                                                                                                                                       FS
          3       Identify computer classifications and hardware.                                   X                                CORE M1 - M3                         FS
                  Identify the three main classifications of computers (I.e., micro-mid-
              a   range, and mainframes).                                                                                                                                 FS
              b   Identify major hardware components and their functions.                                                                                                 FS
                  Identify the hardware associated with telecommunications
              c   functions.                                                                                                                                              FS
              d   Identify types of computer storage devices.                                                                                                             FS
      H           Install and configure software programs.                                                                                                                FS
                  Ensure that hardware and software system components are
          1       compatible prior to performing installation.                                      X                                  CORE M16                           FS
                  Identify hardware requirements (e.g., processor, memory, disk
              a   space, communications printers, monitors).                                                                                                              FS
      L           Describe system components.                                                                                                                             FS
          1       Understand CPUs.                                                                  X                                  CORE M25                           FS
                  Demonstrate knowledge of central processing unit (CPU) control
              a   and architecture.                                                                                                                                      FS
              b   Identify CPU modes of operations.                                                                                                                      FS
                  CAREER AND EMPLOYABILITY SKILLS                                                                                                                       C&E
                                                                                      4 = Exceeds criteria and/or able to                              TS = Technical Standards
                                    Network Administration                            teach task
                                                                                                                            Oakland Schools Regional   ES = Essential Standards
                               11.0901 Computer Systems Networking                    3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                                                      2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                                     and Telecommunications                           1 = Exposed to the task                                          C & E = Career & Employability
                                     Segment 4 - Safety Issues                        N = Not exposed to task                    Career Option
                                                                                                                                                       Standards

                                       NETWORK SYSTEMS PATHWAY                          4      3       2      1      N
                                   Information Technology Foundations                                                                                                FS
III                PROBLEM SOLVING AND CRITICAL THINKING SKILLS                                                                                                      FS
VI                 SAFETY, HEALTH AND ENVIRONMENT                                                                                                                    FS
      A           Maintain a safe working environment.                                                                                                               FS
                  Understand health and safety standards and concepts in the
          1       workplace.                                                                   X                                   CORE I4                           FS
                  Demonstrate knowledge of the relationship between health, safety,
              a   and productivity.                                                                                                                                  FS
                  Identify health and safety standards established by government
              b   agencies.                                                                                                                                          FS
                  Access needed safety information using company and
                  manufacturers' references (e.g., procedural manuals,
              c   documentation, standards, and flowcharts).                                                                                                         FS
              d   Ensure maintenance of a clean work area.                                                                                                           FS
                  Solve safety problems using problem solving, decision-making, and
              e   critical thinking strategies.                                                                                                                      FS

              f   Demonstrate knowledge of ergonomics and repetitive strain injury.                                                                                 FS
                  CAREER AND EMPLOYABILITY SKILLS                                                                                                                  C&E
                                                                                        4 = Exceeds criteria and/or able to                              TS = Technical Standards
                                     Network Administration                             teach task
                                                                                                                              Oakland Schools Regional   ES = Essential Standards
                               11.0901 Computer Systems Networking                      3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                                                        2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                                     and Telecommunications                             1 = Exposed to the task                                          C & E = Career & Employability
                                  Segment 5 - Building a Computer                       N = Not exposed to task                    Career Option
                                                                                                                                                         Standards

                                     NETWORK SYSTEMS PATHWAY                              4      3       2      1      N
                                 Information Technology Foundations                                                                                                    FS
IX                EMPLOYABILITY AND CAREER DEVELOPMENT                                                                                                                 FS
     G           Utilize Internet services.                                                                                                                            FS
         4       Install and download software from the Internet.                                X                                  CORE M18                           FS
             a   Download files from FTP archives.                                                                                                                     FS
             b   Retrieve online tools.                                                                                                                                FS
             c   Download/convert Internet programming files.                                                                                                          FS
             d   Install/configure web browser.                                                                                                                        FS
             e   Explore the multimedia capabilities of the World Wide Web.                                                                                            FS
             f   Add plug-ins and helpers to the web browser.                                                                                                          FS
             g   Archive files.                                                                                                                                        FS
     H           Install and configure software programs.                                                                                                              FS
                 Perform installation accurately and completely, using available
         3       resources as needed.                                                            X                                  CORE M18                           FS
                 Install given application/system software on various platforms in
             a   accordance with manufacturer's procedures.                                                                                                            FS
                 Disable/uninstall software that may interfere with installation of
             b   new software.                                                                                                                                         FS
                 Differentiate between procedures for an upgrade and for a new
             c   installation.                                                                                                                                         FS
                 Differentiate between stand-alone and network installation
             d   procedures.                                                                                                                                           FS

             e   Select appropriate installation options (e.g., default, customized).                                                                                  FS
             f   Configure software to appropriate operating system settings.                                                                                          FS
                 Configure macros, tools, and packages to accomplish simple
             g   organizational and personal tasks.                                                                                                                    FS
             h   Convert data files if required.                                                                                                                       FS
             i   Verify software installation and operation.                                                                                                           FS
         5       Perform customization as requested.                                             X                                  CORE M18                           FS
             a   Customize software to meet user preferences.                                                                                                          FS
         6       Clearly document procedures for future use.                                     X                                  CORE M18                           FS

             a   Document step-by-step installation and configuration procedures.                                                                                      FS
     I           Demonstrate knowledge of web page basics.                                       X                                                                     FS
             1   Explain the features and functions of web browsing software.                    X                                  CORE M12                           FS
                                                                                     4 = Exceeds criteria and/or able to                               TS = Technical Standards
                                 Network Administration                              teach task
                                                                                                                            Oakland Schools Regional   ES = Essential Standards
                           11.0901 Computer Systems Networking                       3 = Accomplishes task to criteria            Curriculum           PS = Pathway Standards
                                                                                     2 = Accomplishes task with help        Network Administration     FS = Foundation Standards
                                 and Telecommunications                              1 = Exposed to the task                                           C & E = Career & Employability
                              Segment 5 - Building a Computer                        N = Not exposed to task                     Career Option
                                                                                                                                                       Standards

                                NETWORK SYSTEMS PATHWAY                                4      3       2      1      N
             Demonstrate knowledge of the role of browsers in reading files on
         a   the World Wide Web (text-only, hypertext).                                                                                                              FS
         b   Identify how different browsers affect the look of a web page.                                                                                          FS

         c   Demonstrate knowledge of the characteristics and uses of plug-ins.                                                                                     FS
             CAREER AND EMPLOYABILITY SKILLS                                                                                                                       C&E
E            PERSONAL MANAGEMENT                                                                                                                                   C&E
             Responsibility                                                                                                                                        C&E
             Demonstrate regular attendance, promptness, and staying with a                                                Work Habits & Ongoing in
    1        task until satisfactory completion.                                              X                                   all areas                        C&E
             Complete assignments with minimum supervision and meet                                                        Work Habits & Ongoing in
    2        deadlines.                                                                       X                                   all areas                        C&E
             Use mistakes as learning opportunities; demonstrate persistence                                               Work Habits & Ongoing in
    3        and adaptability to change.                                                      X                                   all areas                        C&E
                                                                                                                           Work Habits & Ongoing in
    4        Initiate projects and extra activities for personal satisfaction.                X                                   all areas                        C&E
F            ORGANIZING SKILLS                                                                                                                                     C&E
             Materials                                                                                                                                             C&E
             Utilize materials, tools, and processes to complete a task related to                                         Work Habits & Ongoing in
    7        a career selection.                                                              X                                   all areas                        C&E
             Compile a list of materials and supplies needed in advance of an                                              Work Habits & Ongoing in
    8        assignment.                                                                      X                                   all areas                        C&E
             Acquire resources in a timely fashion and take responsibility for                                             Work Habits & Ongoing in
    9        their care.                                                                      X                                   all areas                        C&E
             Identify and prepare tools, equipment, space, and facilities                                                  Work Habits & Ongoing in
    10       appropriate for a task.                                                          X                                   all areas                        C&E
             Work within constraints of safety precautions and available                                                   Work Habits & Ongoing in
    11       resources.                                                                       X                                   all areas                        C&E
                                                  4 = Exceeds criteria and/or able to                              TS = Technical Standards
                Network Administration            teach task
                                                                                        Oakland Schools Regional   ES = Essential Standards
            11.0901 Computer Systems Networking   3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                  2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                  and Telecommunications          1 = Exposed to the task                                          C & E = Career & Employability
                     Segment 6 - Printers         N = Not exposed to task                    Career Option
                                                                                                                   Standards

                NETWORK SYSTEMS PATHWAY             4      3       2      1      N
            Information Technology Foundations                                                                                  FS
CAREER AND EMPLOYABILITY SKILLS                                                                                                C&E
                                                                                          4 = Exceeds criteria and/or able to                              TS = Technical Standards
                                    Network Administration                                teach task
                                                                                                                                Oakland Schools Regional   ES = Essential Standards
                              11.0901 Computer Systems Networking                         3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                                                          2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                                    and Telecommunications                                1 = Exposed to the task                                          C & E = Career & Employability
                                  Segment 7 - Basic Networking                            N = Not exposed to task                    Career Option
                                                                                                                                                           Standards

                               NETWORK SYSTEMS PATHWAY                                      4      3       2      1      N
    D           Demonstrate knowledge of designing a network system.                                                                                                     PS

        1       Demonstrate knowledge of the basics of network architecture.                       X                                      A1                             PS
                Demonstrate knowledge of the characteristics and uses of network
            a   components (e.g., hub, switches, routers, firewall).                                                                                                     PS
            b   Differentiate between a physical and logical topology.                                                                                                   PS
            c   Demonstrate a basic knowledge of OSI modeling.                                                                                                           PS
                Demonstrate knowledge of LAN transmission methods and
            d   standards.                                                                                                                                               PS
            e   Demonstrate knowledge of LAN transmission protocols.                                                                                                     PS
            f   Demonstrate knowledge of various frame types and formats.                                                                                                PS
            g   Differentiate processes, services, and protocols.                                                                                                        PS
                Demonstrate knowledge of basic network classifications and
        2       topologies.                                                                        X                                      A3                             PS
            a   Differentiate between LANs, MANs, and WANs.                                                                                                              PS

            b   Demonstrate knowledge of how to turn LANs into MANs and WANs.                                                                                            PS
                Identify the basic point-to-point network topologies (e.g., star, ring,
            c   tree, network, irregular).                                                                                                                               PS
            d   Demonstrate knowledge of packet-switching techniques.                                                                                                    PS
            e   Identify basic broadcast topologies (e.g., star, ring, bus).                                                                                             PS
                Demonstrate knowledge of characteristics of connection-oriented
            f   and connectionless networks.                                                                                                                             PS
                Identify stand high-speed network (e.g., broadband, ISDN, SMDS,
            g   ATMN, FDDI).                                                                                                                                             PS
                Identify emerging networks (e.g., ATM, ISDN, satellite nets, optic
            h   nets, integrated voice, data, and video).                                                                                                                PS
            i   Investigate emerging technologies.                                                                                                                       PS
                Demonstrate knowledge of electronic communications (e.g., LAN,
            j   Internet, remote database access, EDI).                                                                                                                  PS
                Demonstrate knowledge of basic telephony (analog vs. digital
            k   signals).                                                                                                                                                PS
                                Information Technology Foundations                                                                                                       FS
I                  ACADEMIC FOUNDATIONS                                                                                                                                  FS
                  Demonstrate Language Arts knowledge and skills required to
                  pursue the full-range of career and post-secondary education
      A           opportunities within the IT career cluster.                                                     FS
                  Demonstrate Mathematics knowledge and skills required to
                  pursue the full-range of career and post-secondary education
      B           opportunities within the IT career cluster.                            X                        FS
                  Identify whole numbers, decimals, fractions, complex numbers,              CORE B1 - B2; Math
          1       polynomials, geometrical figures.                                      X        HSCE            FS
                  Apply basic arithmetic add, subtract, multiply, and divide                 CORE B1 - B2; Math
          2       operations.                                                            X        HSCE            FS
                  Applied relational (equal, not equal, greater than, less than, etc.)       CORE B1 - B2; Math
          3       and logical expression.                                                X        HSCE            FS
                  Produce mathematical formulae, expressions, and/or sequence of             CORE B1 - B2; Math
          5       solution steps from problem statements.                                X        HSCE            FS
                                                                                             CORE B1 - B2; Math
          7       Construct charts/tables/graphs from functions and data.                X        HSCE            FS
III                PROBLEM SOLVING AND CRITICAL THINKING SKILLS                                                   FS
V                 SYSTEMS                                                                                         FS
      A           Characterize the nature of business.                                                            FS
          1       Understand types and functions of businesses.                          X       CORE H1          FS
              a   Identify types of business organizations and functions.                                         FS
              b   Identify business reporting and information flow.                                               FS
                  Define stakeholder relationships (e.g., customers, employees,
              c   shareholders, and suppliers).                                                                   FS
                  Understand functions and interactions of departments within a
          2       business.                                                              X       CORE H1          FS

              a   Demonstrate knowledge of the components of a business plan.                                     FS
                  Identify the ways in which organizational functions are
              b   interdependent.                                                                                 FS

              c   Identify types of communication channels (e.g., formal, informal).                              FS
              d   Define the role of strategic planning in business.                                              FS
      B           Demonstrate knowledge of the nature of IT in business.                                          FS
          1       Understand the functions of information systems in business.           X       CORE H3          FS
                  Determine how business activities interface data processing
              a   functions.                                                                                      FS
                  Differentiate between the role of information systems within a
              b   company and their role in a global environment.                                                 FS
                  Measure increases in productivity realized by the implementation
              c   of information systems.                                                                         FS
IX                 EMPLOYABILITY AND CAREER DEVELOPMENT                                                           FS
X                  TECHNICAL SKILLS                                                                               FS
    2       Explain the role of number systems in information systems.            X     CORE M3        FS
        a   Identify the role the binary system in information systems.                                FS
            Demonstrate knowledge of number systems and internal data
        b   representation.                                                                            FS
            Demonstrate knowledge of basic data communications
D           components and trends.                                                                     FS

    1       Explain data communications procedures, equipment and media.          X   CORE M20, M21    FS
        a   Demonstrate knowledge of key communications procedures.                                    FS
            Demonstrate knowledge of the uses of data communication
        b   equipment.                                                                                 FS
        c   Demonstrate knowledge of types of communications media.                                    FS
    2       Understand data transmission codes and protocols.                     X     CORE M21       FS

        a   Demonstrate knowledge of data transmission codes and protocols.                            FS

    3       Explain the differences between local and wide area networks.         X     CORE M21       FS

        a   Distinguish between local area networks and wide-area networks.                            FS
    4       Understand data communications trends and issues.                     X     CORE M21       FS
        a   Identify data communication trends.                                                        FS
        b   Identify major current issues in data communications.                                      FS
E           Demonstrate technical knowledge of the Internet.                      X   CORE M19 - M15   FS
    1       Understand Internet protocols.                                        X     CORE M6        FS
            Demonstrate knowledge of the Transmission Control
        a   Protocol/Internet Protocol (TCP/IP) suite.                                                 FS
            Demonstrate knowledge of simple Network Management Protocol
        b   (SNMP).                                                                                    FS
            Demonstrate knowledge of IP forwarding, encapsulation, and
        c   fragmentation.                                                                             FS
F           Access the Internet.                                                                       FS
    1       Use and troubleshoot Internet connection.                             X     CORE M9        FS
        a   Connect to the Internet.                                                                   FS
        b   Test Internet connection.                                                                  FS
H           Install and configure software programs.                                                   FS
I           Demonstrate knowledge of web page basics.                             X                    FS
    3       Understand the differences between a client and server.               X     CORE M22       FS
            Understand how bandwidth affects data transmission and on-
    4       screen image.                                                         X     CORE M23       FS
            Explain the benefits of hosting a web site on a local server vs. at
    5       an ISP (Internet Service Provider).                                   X     CORE M22        FS
            CAREER AND EMPLOYABILITY SKILLS                                                            C&E
A           APPLIED ACADEMIC SKILLS                                                                    C&E
    Mathematics                                                                                    C&E
                                                                         CORE B1 - B2; Math High
    Approach practical and workplace problems using a variety of            School Content
5   mathematical techniques.                                         X       Expectations          C&E
    Problems include making conversions between the metric system
    and non-English systems of measurement, mixed units (such as         CORE B1 - B2; Math High
    hours and minutes), and can require several steps to finding a          School Content
    solution.                                                        X       Expectations          C&E
                                                                         CORE B1 - B2; Math High
    Research how math is used in the workplace and make a                   School Content
6   presentation detailing the process.                              X       Expectations          C&E
                                                                                      4 = Exceeds criteria and/or able to                               TS = Technical Standards
                                    Network Administration                            teach task
                                                                                                                             Oakland Schools Regional   ES = Essential Standards
                               11.0901 Computer Systems Networking                    3 = Accomplishes task to criteria            Curriculum           PS = Pathway Standards
                                                                                      2 = Accomplishes task with help        Network Administration     FS = Foundation Standards
                                     and Telecommunications                           1 = Exposed to the task                                           C & E = Career & Employability
                                Segment 8 - Laptops & Mobile Devices                  N = Not exposed to task                     Career Option
                                                                                                                                                        Standards

                                    NETWORK SYSTEMS PATHWAY                             4      3       2      1      N
                                Information Technology Foundations                                                                                                    FS
I                  ACADEMIC FOUNDATIONS                                                                                                                               FS
                 Demonstrate Language Arts knowledge and skills required to
                 pursue the full-range of career and post-secondary education
     A           opportunities within the IT career cluster.                                                                                                          FS
                 Compose/edit (agenda, audio-visuals, bibliographies, drafts,
                 forms/documents, notes, oral presentations, reports, technical
         4       terminology).                                                                 X                            CORE A2, E5; ELA HSCE                     FS
II                COMMUNICATIONS                                                               X                                                                      FS
                 Develop and deliver formal and informal presentations using
     D           appropriate media to engage and inform audiences.                             X                                                                      FS
                 Identify and prepare support materials to accompany oral
         2       presentation.                                                                 X                             CORE A1; ELA HSCE                        FS
                 Identify media and visual aids appropriate to understanding of
             a   topic.                                                                                                                                               FS
                 Prepare visual aids and support materials for easy viewing and
             b   without error.                                                                                                                                       FS
                 Operate any equipment used with support materials smoothly and
             c   efficiently.                                                                                                                                         FS

         3       Deliver presentation to sustain listener's attention and interest.            X                             CORE A1; ELA HSCE                        FS
             a   Deliver presentation without grammatical error.                                                                                                      FS
                 Speak clearly with appropriate volume, rate and gestures while
             b   making and maintaining appropriate eye contact.                                                                                                      FS
                 Use support materials in the presentation that enhance the
             c   understanding of the topic and interest level of the audience.                                                                                       FS
             d   Stay within presentation time parameters.                                                                                                            FS
             e   Evaluate listener's interest and receptiveness.                                                                                                      FS
                 Use verbal and nonverbal feedback strategies to engage discussion
             f   and adjust message and delivery.                                                                                                                     FS
             g   Respond to questions and comments on presentation.                                                                                                   FS
                 Interpret verbal and nonverbal behaviors to enhance
     E           communication with co-workers and clients/participants.                                                                                              FS
         1       Interpret verbal behaviors to enhance communication.                          X                             CORE A1; ELA HSCE                        FS
             a   Identify verbal cues.                                                                                                                                FS
             b   Observe voice speed, voice quality and tone.                                                                                                         FS
                                                                                         4 = Exceeds criteria and/or able to                              TS = Technical Standards
                                     Network Administration                              teach task
                                                                                                                               Oakland Schools Regional   ES = Essential Standards
                                11.0901 Computer Systems Networking                      3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                                                         2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                                      and Telecommunications                             1 = Exposed to the task                                          C & E = Career & Employability
                                 Segment 8 - Laptops & Mobile Devices                    N = Not exposed to task                    Career Option
                                                                                                                                                          Standards

                                     NETWORK SYSTEMS PATHWAY                               4      3       2      1      N
              c   Explain message conveyed by verbal behaviors.                                                                                                         FS
          2       Interpret nonverbal behaviors to enhance communication.                         X                            CORE A1; ELA HSCE                        FS
              a   Identify nonverbal cues.                                                                                                                              FS
                  Observe eye contact, facial expressions, posture, gestures and other
              b   body language.                                                                                                                                        FS
              c   Explain message conveyed by nonverbal behaviors.                                                                                                      FS
      F           Apply active listening skills to obtain and clarify information.                                                                                      FS
          1       Interpret message/information given to clarify information.                     X                            CORE A1; ELA HSCE                        FS
              a   Determine familiarity of discussion.                                                                                                                  FS
                  Respond accordingly using appropriate verbal and non verbal
              b   language.                                                                                                                                             FS
              c   Explain the message given in your own words.                                                                                                          FS
      J           Build customer relations.                                                       X                                                                     FS

          2       Demonstrate ability to assist customers in a professional manner.               X                                   CORE E4                           FS
              a   Determine customers' individual needs.                                                                                                                FS

                  Project a professional business image (e.g., appearance, voice,
              b   grammar, word usage, enunciation, nonverbal communication).                                                                                           FS
                  Interact with customers and colleagues in a professional manner
                  (e.g., prompt, friendly, courteous, respectful, helpful,
              c   knowledgeable, understandable).                                                                                                                       FS
      K           Perform scheduling functions to meet customer needs.                                                                                                  FS
          1       Schedule customer appointments.                                                 X                              CORE G1, G2, G3                        FS
              a   Create calendars/schedules.                                                                                                                           FS
              b   Maintain appointment calendars.                                                                                                                       FS
              c   Process requests for appointments.                                                                                                                    FS
              d   Verify appointments.                                                                                                                                  FS
              e   Notify customers of changes in schedule.                                                                                                              FS
              f   Manage scheduling conflicts.                                                                                                                          FS
III                PROBLEM SOLVING AND CRITICAL THINKING SKILLS                                                                                                         FS
      B           Conduct technical research.                                                                                                                           FS
          1       Determine audience and information needs.                                       X                            CORE A1; ELA HSCE                        FS
              a   Identify target audience.                                                                                                                             FS
              b   Define research questions.                                                                                                                            FS
      C           Produce a quality product/service.                                                                                                                    FS
                                                                                     4 = Exceeds criteria and/or able to                              TS = Technical Standards
                                    Network Administration                           teach task
                                                                                                                           Oakland Schools Regional   ES = Essential Standards
                              11.0901 Computer Systems Networking                    3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                                                     2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                                    and Telecommunications                           1 = Exposed to the task                                          C & E = Career & Employability
                               Segment 8 - Laptops & Mobile Devices                  N = Not exposed to task                    Career Option
                                                                                                                                                      Standards

                                     NETWORK SYSTEMS PATHWAY                           4      3       2      1      N
         3       Test and maintain product/services.                                          X                                   CORE F3                           FS
             a   Test products for reliability.                                                                                                                     FS
             b   Initiate predictive maintenance procedures.                                                                                                        FS
IV                INFORMATION TECHNOLOGY APPLICATIONS                                                                                                               FS
     I           Use Computer Operations applications.                                                                                                              FS
         3       Compress or alter files.                                                     X                                  CORE G19                           FS
             a   Convert file formats.                                                                                                                              FS
             b   Unpack files using compression software.                                                                                                           FS
             c   Convert existing files.                                                                                                                            FS
V                SYSTEMS                                                                                                                                            FS
                 Demonstrate knowledge of the operation of cross-functional
     C           teams in achieving project goals.                                                                                                                  FS
                 Understand the importance of cross-functional teams in achieving
         1       IT project goals.                                                            X                                   CORE J2                           FS
                 Consider the benefits of using a cross-functional team policy and
             a   procedure development.                                                                                                                             FS
             b   Identify desired group and team behavior in an IS context.                                                                                         FS

                 Explain/discuss general strategies for maximizing organizational
     D           learning and productivity in a high tech environment.                                                                                              FS
                 Understand strategies for maximizing productivity in a high tech
         1       environment.                                                                 X                                   CORE J3                           FS

                 Assess the importance of new technologies to future development
             a   and to the future knowledge worker productivity.                                                                                                   FS
                 Demonstrate knowledge of methods for achieving productivity in
             b   knowledge work.                                                                                                                                    FS
             c   Create/maintain an environment supportive of productivity.                                                                                         FS
IX                EMPLOYABILITY AND CAREER DEVELOPMENT                                                                                                              FS
                 Identify and demonstrate positive work behaviors and personal
     B           qualities.                                                                                                                                         FS
                 Demonstrate self-discipline, self-worth, positive attitude, and
         1       integrity in a work situation.                                               X                                  CORE L10                           FS
             a   Demonstrate regular attendance.                                                                                                                    FS
             b   Follow company dress and appearance standards.                                                                                                     FS
             c   Exhibit pride in work.                                                                                                                             FS
                                                                              4 = Exceeds criteria and/or able to                              TS = Technical Standards
                              Network Administration                          teach task
                                                                                                                    Oakland Schools Regional   ES = Essential Standards
                         11.0901 Computer Systems Networking                  3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                                              2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                               and Telecommunications                         1 = Exposed to the task                                          C & E = Career & Employability
                          Segment 8 - Laptops & Mobile Devices                N = Not exposed to task                    Career Option
                                                                                                                                               Standards

                                NETWORK SYSTEMS PATHWAY                         4      3       2      1      N
        d   Demonstrate leadership and teamwork.                                                                                                             FS
    3       Exhibit commitment to the organization.                                    X                                  CORE L13                           FS
        a   Follow established rules, regulations and policies.                                                                                              FS
        b   Explain employer/management responsibilities.                                                                                                    FS
        c   Demonstrate cost effectiveness.                                                                                                                  FS
        d   Demonstrate time management.                                                                                                                     FS
        e   Complete all tasks thoroughly.                                                                                                                   FS
F           Access the Internet.                                                                                                                             FS
    4       Understand virus protection procedures.                                    X                                  CORE M11                           FS
        a   Demonstrate acute awareness of virus protection techniques.                                                                                      FS
J           Operate system.                                                                                                                                  FS
    1       Configure/modify system as needed.                                         X                                  CORE M18                           FS
        a   Secure needed supplies and resources.                                                                                                            FS
        b   Review automated scheduling software.                                                                                                            FS
        c   Identify data requirements.                                                                                                                      FS
        d   Identify scheduling priority in programming.                                                                                                     FS
            Build system software command structures using operating system
        e   macro facilities for computer systems.                                                                                                           FS
            Apply knowledge of operating systems principles to ensure
    2       optimal functioning of system.                                             X                                  CORE M18                           FS
        a   Apply basic commands of operating system software.                                                                                               FS
        b   Apply appropriate file and disk management techniques.                                                                                           FS
        c   Employ desktop operating skills.                                                                                                                 FS
        d   Handle materials and equipment in a responsible manner.                                                                                          FS
        e   Follow power-up and log-on procedures.                                                                                                           FS

        f   Interact with/respond to system messages using console device.                                                                                   FS

        g   Run applications/jobs in accordance with processing procedures.                                                                                  FS
        h   Follow log-off and power-down procedures(s).                                                                                                     FS
K           Perform standard computer backup procedures.                               X                                                                     FS
    1       Explain the need for regular backup procedures.                            X                                  CORE M24                           FS
        a   Recognize the need for regular backup procedures.                                                                                                FS
    2       Configure & maintain backup system.                                        X                                  CORE M24                           FS
        a   Load backup software.                                                                                                                            FS
        b   Load compression drive backup software.                                                                                                          FS
                                                                                  4 = Exceeds criteria and/or able to                              TS = Technical Standards
                               Network Administration                             teach task
                                                                                                                        Oakland Schools Regional   ES = Essential Standards
                          11.0901 Computer Systems Networking                     3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                                                  2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                                and Telecommunications                            1 = Exposed to the task                                          C & E = Career & Employability
                           Segment 8 - Laptops & Mobile Devices                   N = Not exposed to task                    Career Option
                                                                                                                                                   Standards

                               NETWORK SYSTEMS PATHWAY                              4      3       2      1      N
        c   Install surge suppression protection.                                                                                                                FS
        d   Identify battery backup equipment.                                                                                                                   FS
        e   Maintain battery backup system.                                                                                                                      FS
    3       Perform backup procedures.                                                     X                                  CORE M24                           FS
        a   Perform restore operation using backup software.                                                                                                     FS
            Perform restore operation using compression drive backup
        b   software.                                                                                                                                            FS
N           Employ computer system interfaces.                                                                                                                   FS
    1       Configure systems to provide optimal system interfaces.                        X                                  CORE M23                           FS

        a   Define hardware-software interface issues for a computer system.                                                                                     FS
            Identify standards and issues related to I/O programming and
        b   design of I/O interfaces.                                                                                                                            FS
            Interface peripheral devices/controllers in the computer system
            (e.g., software and hardware interrupts, exceptions, Direct Memory
        c   Addressing [DMA], bus structures).                                                                                                                   FS
            Apply concepts of privileged instructions and protected mode
        e   programming.                                                                                                                                         FS
            Configure peripheral device drivers (e.g., disk, display, printer,
        f   modem, keyboard, mouse, network).                                                                                                                    FS

            Apply advanced I/O concepts (e.g., disk catching, data compression,
        g   extended memory, magnetic disk/CD-ROM storage and formats).                                                                                          FS
        h   Allocate disk space, non-sharable resources, and I/O devices.                                                                                        FS
O           Maintain system.                                                                                                                                     FS
    2       Ensure that system is functioning optimally.                                   X                               CORE M28, M29                         FS
        a   Monitor system status and performance.                                                                                                               FS
        b   Run diagnostics.                                                                                                                                     FS
        c   Respond to system messages.                                                                                                                          FS
            Perform preventive maintenance procedures on computer and
        d   peripheral devices.                                                                                                                                  FS
        e   Handle materials and equipment in a responsible manner.                                                                                              FS
            Optimize windows environment to maximize performance of
        f   desktop resources.                                                                                                                                   FS
        g   Review automated scheduling software.                                                                                                                FS
P           Provide support and training.                                                                                                                        FS
                                                                              4 = Exceeds criteria and/or able to                              TS = Technical Standards
                              Network Administration                          teach task
                                                                                                                    Oakland Schools Regional   ES = Essential Standards
                         11.0901 Computer Systems Networking                  3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                                              2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                               and Telecommunications                         1 = Exposed to the task                                          C & E = Career & Employability
                          Segment 8 - Laptops & Mobile Devices                N = Not exposed to task                    Career Option
                                                                                                                                               Standards

                                NETWORK SYSTEMS PATHWAY                         4      3       2      1      N
    2       Provide training.                                                          X                               CORE M26, M27                         FS
        a   Train computer users.                                                                                                                            FS
Q           Demonstrate a basic knowledge of quality assurance concepts.               X                                                                     FS
            Explain the history and standards of key quality management
    1       initiatives.                                                               X                               CORE M28, M29                         FS
            Demonstrate knowledge of the historical evolution of quality
        a   assurance/total quality management (e.g., Deming, ISO 9000).                                                                                     FS
            Demonstrate knowledge of changes brought about by quality
        b   leaders in the world.                                                                                                                            FS
        c   Demonstrate knowledge of the ISO 9000 process.                                                                                                   FS
            Demonstrate knowledge of the standards/requirements for the
        d   Baldridge award.                                                                                                                                 FS
            Demonstrate knowledge of successful efforts by industry to
        e   improve quality and/or reduce costs.                                                                                                             FS
            Explain the terminology, role and benefits of quality within an
    2       organization.                                                              X                               CORE M28, M29                         FS
        a   Demonstrate knowledge of quality management terminology.                                                                                         FS
        b   Identify the role of quality within the organization.                                                                                            FS
        c   Identify the features and benefits of quality planning.                                                                                          FS
    3       Explain the elements of a quality management system.                       X                               CORE M28, M29                         FS
            Demonstrate knowledge of the control devices used in functional
        a   areas (e.g., SPC, equipment).                                                                                                                    FS

            Demonstrate knowledge of the relationship among organizational
        b   structures, policies, procedures, and quality assurance.                                                                                         FS
        c   Identify internal and external customers.                                                                                                        FS
        d   Differentiate between prevention and detection.                                                                                                  FS
        e   Differentiate between variable and attribute data.                                                                                               FS
        f   Identify types of control charts.                                                                                                                FS
            Demonstrate knowledge of how statistical techniques are used to
        g   control quality (e.g., SPC, DOE, CR).                                                                                                           FS
            CAREER AND EMPLOYABILITY SKILLS                                                                                                                C&E
                                                                                4 = Exceeds criteria and/or able to                                 TS = Technical Standards
                               Network Administration                           teach task
                                                                                                                       Oakland Schools Regional     ES = Essential Standards
                        11.0901 Computer Systems Networking                     3 = Accomplishes task to criteria            Curriculum             PS = Pathway Standards
                                                                                2 = Accomplishes task with help        Network Administration       FS = Foundation Standards
                                and Telecommunications                          1 = Exposed to the task                                             C & E = Career & Employability
               Segment 9 - Periodic & Preventative Computer Maintenance         N = Not exposed to task                     Career Option
                                                                                                                                                    Standards

                            NETWORK SYSTEMS PATHWAY                               4      3       2      1      N
                        Information Technology Foundations                                                                                                       FS
I             ACADEMIC FOUNDATIONS                                                                                                                               FS
            CAREER AND EMPLOYABILITY SKILLS                                                                                                                     C&E
    I       UNDERSTANDING SYSTEMS AND USING TECHNOLOGY                                                                                                          C&E
                                                                                                                           8th grade Career
                                                                                                                      Development technology
                                                                                                                      curriculum & ongoing in all
        1   Identify trends and how they affect changes within a system.                 X                                       areas                          C&E
                                                                                                                           8th grade Career
                                                                                                                      Development technology
                                                                                                                      curriculum & ongoing in all
        2   Demonstrate an understanding of business systems.                            X                                       areas                          C&E
                                                                                                                           8th grade Career
                                                                                                                      Development technology
            Compare management systems and consider how employees                                                     curriculum & ongoing in all
        3   function and adapt to change within them.                                    X                                       areas                          C&E
                                                                                                                           8th grade Career
                                                                                                                      Development technology
                                                                                                                      curriculum & ongoing in all
        4   Describe the technical systems related to a career interest area.            X                                       areas                          C&E
                                                                                                                           8th grade Career
            Diagnose and make necessary corrections or improvements to a                                              Development technology
            technical system in a business, industry, or simulated work place                                         curriculum & ongoing in all
        5   setting.                                                                     X                                       areas                          C&E
                                                                                                                           8th grade Career
            Describe how changes in technology have impacted business and                                             Development technology
            industry, identify current trends, and recommend how a technical                                          curriculum & ongoing in all
        6   system might be improved.                                                    X                                       areas                          C&E
                                                                                                                           8th grade Career
                                                                                                                      Development technology
            Demonstrate the use of equipment and machines to solve practical                                          curriculum & ongoing in all
        7   or work-based problems.                                                      X                                       areas                          C&E
                                                                                                                           8th grade Career
                                                                                                                      Development technology
            Demonstrate effective use of a variety of on-line technological                                           curriculum & ongoing in all
        8   resources.                                                                   X                                       areas                          C&E
                                                                           4 = Exceeds criteria and/or able to                                 TS = Technical Standards
                        Network Administration                             teach task
                                                                                                                  Oakland Schools Regional     ES = Essential Standards
                 11.0901 Computer Systems Networking                       3 = Accomplishes task to criteria            Curriculum             PS = Pathway Standards
                                                                           2 = Accomplishes task with help        Network Administration       FS = Foundation Standards
                         and Telecommunications                            1 = Exposed to the task                                             C & E = Career & Employability
        Segment 9 - Periodic & Preventative Computer Maintenance           N = Not exposed to task                     Career Option
                                                                                                                                               Standards

                       NETWORK SYSTEMS PATHWAY                               4      3       2      1      N
                                                                                                                      8th grade Career
                                                                                                                 Development technology
     Determine what kind of application is needed for a given task and                                           curriculum & ongoing in all
9    use effectively.                                                               X                                       areas                          C&E
                                                                                                                      8th grade Career
                                                                                                                 Development technology
     Use technologies as tools for communication of technical or work-                                           curriculum & ongoing in all
10   related information.                                                           X                                       areas                          C&E
                                                                                                                      8th grade Career
                                                                                                                 Development technology
     Use technology effectively in solving problems in an area of career                                         curriculum & ongoing in all
11   interest.                                                                      X                                       areas                          C&E
                                                                                                                      8th grade Career
                                                                                                                 Development technology
     Understand and demonstrate basic computer hardware and                                                      curriculum & ongoing in all
12   software installation and maintaining efficient machines.                      X                                       areas                          C&E
                                                                                                                      8th grade Career
     Demonstrate ability to adapt to different software applications,                                            Development technology
     comparing and contrasting specfic functions and applying them to                                            curriculum & ongoing in all
13   different projects.                                                            X                                       areas                          C&E
                                                                                       4 = Exceeds criteria and/or able to                              TS = Technical Standards
                                     Network Administration                            teach task
                                                                                                                             Oakland Schools Regional   ES = Essential Standards
                               11.0901 Computer Systems Networking                     3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                                                       2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                                     and Telecommunications                            1 = Exposed to the task                                          C & E = Career & Employability
                               Segment 10 - Basic Diagnostics & Repair                 N = Not exposed to task                    Career Option
                                                                                                                                                        Standards

                                     NETWORK SYSTEMS PATHWAY                             4      3       2      1      N
                                 Information Technology Foundations                                                                                                   FS
I                    ACADEMIC FOUNDATIONS                                                                                                                             FS
                  Demonstrate Language Arts knowledge and skills required to
                  pursue the full-range of career and post-secondary education
     A            opportunities within the IT career cluster.                                                                                                         FS
                  Adapt language (diction/structure, style) for audience, purpose,
         2        situation.                                                                    X                            CORE A1; ELA HSCE                        FS
         3        Collect/Organize oral and written information.                                X                            CORE E4; ELA HSCE                        FS
                  Comprehend oral and written information (cause/effect,
                  comparisons/contrasts, conclusions, context, purpose,
                  charts/tables/graphs, evaluation/critiques, mood, persuasive text,                                         CORE A1 - A2; E1- E6;
         5        sequence, summaries, technical matter).                                       X                                ELA HSCE                             FS
                  Predict from oral and written information trends,                                                          CORE A1 - A2; E1- E6;
         8        outcomes/solutions.                                                           X                                ELA HSCE                             FS
                  Present form and informal speech, discussion, information                                                  CORE A1 - A2; E1- E6;
         9        requests/supplying, interpretation, persuasive.                               X                                ELA HSCE                             FS
                                                                                                                             CORE A1 - A2; E1- E6;
         10       Use library, text and Internet resources.                                     X                                ELA HSCE                             FS
                  Demonstrate Mathematics knowledge and skills required to
                  pursue the full-range of career and post-secondary education
     B            opportunities within the IT career cluster.                                   X                                                                     FS
                  Describe problem solving techniques (for example: successive                                                CORE B1 - B2; Math
         8        approximation, trial and error).                                              X                                  HSCE                               FS
                  Demonstrate Science knowledge and skills required to pursue the
                  full-range of career and post-secondary education opportunities
     C            within the IT career cluster.                                                 X                                                                     FS
                  Apply/use scientific methods in qualitative and quantitative
                  analysis, data gathering, direct & indirect observation,                                                   CORE C1 - C2; Science
         3        predictions, problem identification.                                          X                                  HSCE                               FS
II                 COMMUNICATIONS                                                               X                                                                     FS
                  Determine and use reading strategy (skimming, reading for detail,
                  reading for meaning and critical analysis) to determine purpose of
         1        text.                                                                         X                            CORE E1; ELA HSCE                        FS
              a   Use reading strategy to achieve intended purpose.                                                                                                   FS
              b   Identify purpose of text.                                                                                                                           FS
              c   Identify complexity of text.                                                                                                                        FS
                                                                                  4 = Exceeds criteria and/or able to                              TS = Technical Standards
                               Network Administration                             teach task
                                                                                                                        Oakland Schools Regional   ES = Essential Standards
                          11.0901 Computer Systems Networking                     3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                                                  2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                                and Telecommunications                            1 = Exposed to the task                                          C & E = Career & Employability
                          Segment 10 - Basic Diagnostics & Repair                 N = Not exposed to task                    Career Option
                                                                                                                                                   Standards

                               NETWORK SYSTEMS PATHWAY                              4      3       2      1      N
        d   Explain purpose of text.                                                                                                                             FS
            Use correct grammar, punctuation and terminology to write and
C           edit documents.                                                                                                                                      FS
            Compose multi-paragraph writing clearly, succinctly, and
    1       accurately to write documents.                                                 X                            CORE A1; ELA HSCE                        FS
        a   Organize and arrange information for effective coherence.                                                                                            FS
        b   Report relevant information in order of occurrence.                                                                                                  FS
        c   Interpret information, data, and observations correctly.                                                                                             FS
        d   Present main ideas and supporting facts.                                                                                                             FS
            Use description of audience and purpose to prepare written
    2       documents.                                                                     X                            CORE A1; ELA HSCE                        FS
        a   Use technical terms and concepts.                                                                                                                    FS
        b   Incorporate an duse references effectively and accurately.                                                                                           FS
        c   Report objective and/or subjective information.                                                                                                      FS
            Use correct grammar, spelling, punctuation and capitalization to
    3       prepare written documents.                                                     X                            CORE A1; ELA HSCE                        FS
        a   Use correct grammar and sentence structure.                                                                                                          FS
        b   Use correct spelling.                                                                                                                                FS
        c   Use correct punctuation and capitalization.                                                                                                          FS
F           Apply active listening skills to obtain and clarify information.                                                                                     FS
            Respond with restatement and clarification techniques to clarify
    2       information.                                                                   X                            CORE A1; ELA HSCE                        FS
        a   Ask questions to seek or confirm understanding.                                                                                                      FS
        b   Paraphrase and/or repeat information.                                                                                                                FS
        c   Record and summarize information in written notes.                                                                                                   FS
            Follow directions and/or respond in a positive way with clear,
        d   concise comments.                                                                                                                                    FS
            Interpret and use tables, charts, and figures to support written
G           and oral communications.                                                                                                                             FS
            Develop tables, charts and figures to support written and oral
    1       communication.                                                                 X                               CORE G12, G13                         FS
            Compile facts and arrange in an organized manner for a table, chart
        a   or figure.                                                                                                                                           FS
        b   Document sources of data.                                                                                                                            FS
            Determine most appropriate way to display data for effective
        c   coherence.                                                                                                                                           FS
                                                                                           4 = Exceeds criteria and/or able to                              TS = Technical Standards
                                      Network Administration                               teach task
                                                                                                                                 Oakland Schools Regional   ES = Essential Standards
                                11.0901 Computer Systems Networking                        3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                                                           2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                                      and Telecommunications                               1 = Exposed to the task                                          C & E = Career & Employability
                                Segment 10 - Basic Diagnostics & Repair                    N = Not exposed to task                    Career Option
                                                                                                                                                            Standards

                                       NETWORK SYSTEMS PATHWAY                               4      3       2      1      N
                  Prepare table, chart, graph or figure for inclusion in publication or
              d   presentation.                                                                                                                                           FS
                  Demonstrate sensitivity in communicating with a diverse
      H           workforce.                                                                                                                                              FS
                  Understand factors and strategies for communicating with a
          1       diverse workforce.                                                                X                            CORE K2; ELA HSCE                        FS
                  Identify (e.g., culture, ethnicity, equity, special/exceptional needs)
              a   that impact communication.                                                                                                                              FS
                  Identify strategies for successful communication with a diverse
              b   workforce.                                                                                                                                              FS
                  Demonstrate ability to communicate and resolve conflicts with a
          2       diverse workforce.                                                                X                            CORE K2; ELA HSCE                        FS
              a   Determine communication style appropriate for listener(s).                                                                                              FS
              b   Bridge communication styles.                                                                                                                            FS
              c   Establish guidelines for dealing with conflict.                                                                                                         FS
      J           Build customer relations.                                                         X                                                                     FS
                  Ensure that customer's needs are met and that customer base is
          4       maintained.                                                                       X                                   CORE E4                           FS
                  Follow through on commitments made to customers (e.g., special
              a   orders, delivery specifications, new items).                                                                                                            FS
              b   Maintain customer base.                                                                                                                                 FS
          2       Document results of customer appointments.                                        X                                  CORE G4                            FS
              a   Document results.                                                                                                                                       FS
III                PROBLEM SOLVING AND CRITICAL THINKING SKILLS                                                                                                           FS
                  Demonstrate knowledge of the process required to solve a
      E           problem.                                                                                                                                                FS
                  Understand information systems problem solving techniques and
          1       approaches.                                                                       X                                     M28                             FS

              a   Demonstrate knowledge of problem-solving steps and techniques.                                                                                          FS
                  Summarize application planning, development, and risk
              b   management for information system.                                                                                                                      FS
              c   Identify potential problems in system implementation.                                                                                                   FS
              d   Demonstrate knowledge of the information analysis process.                                                                                              FS
              e   Demonstrate knowledge of information technology solutions.                                                                                              FS
IV                 INFORMATION TECHNOLOGY APPLICATIONS                                                                                                                    FS
                                                                                       4 = Exceeds criteria and/or able to                              TS = Technical Standards
                                     Network Administration                            teach task
                                                                                                                             Oakland Schools Regional   ES = Essential Standards
                               11.0901 Computer Systems Networking                     3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                                                       2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                                     and Telecommunications                            1 = Exposed to the task                                          C & E = Career & Employability
                               Segment 10 - Basic Diagnostics & Repair                 N = Not exposed to task                    Career Option
                                                                                                                                                        Standards

                                      NETWORK SYSTEMS PATHWAY                            4      3       2      1      N
                 Use Computer-based Equipment (containing embedded
                 computers (or processors) used to control electromechanical
     J           devices).                                                                                                                                            FS
                 Troubleshoot computer driven equipment and machines and
         3       access support as needed.                                                      X                                  CORE G20                           FS
             a   Test system using diagnostic tools/software.                                                                                                         FS
             b   Repair/replace malfunctioning hardware.                                                                                                              FS
             c   Reinstall software as needed.                                                                                                                        FS
             d   Recover data and/or files.                                                                                                                           FS
             e   Restore system to normal operating standards.                                                                                                        FS
IX                EMPLOYABILITY AND CAREER DEVELOPMENT                                                                                                                FS
                 Identify and demonstrate positive work behaviors and personal
     B           qualities.                                                                                                                                           FS
                 Demonstrate flexibility and willingness to learn new knowledge
         2       and skills.                                                                    X                                  CORE L12                           FS
             a   Exhibit the ability to handle stress.                                                                                                                FS
             b   Display initiative and open-mindedness.                                                                                                              FS
                 Participate in company orientation and training programs with
             c   enthusiasm.                                                                                                                                          FS

             d   Identify progressive strategies that will impact efficiency of job.                                                                                  FS
X                 TECHNICAL SKILLS                                                                                                                                    FS
         5       Use available reference tools as appropriate.                                  X                                  CORE M5                            FS
                 Access needed information using company and manufacturers'
                 references (e.g., procedural manuals, documentation, standards,
             a   work flowcharts).                                                                                                                                    FS
     O           Maintain system.                                                                                                                                     FS
         3       Fix and document system problems.                                              X                                  CORE M24                           FS
             a   Fix recoverable problems.                                                                                                                            FS
             b   Restore system.                                                                                                                                      FS
             c   Document computer system malfunction(s).                                                                                                             FS
             d   Document software malfunction(s).                                                                                                                    FS
     P           Provide support and training.                                                                                                                        FS
                 Provide Help Desk service to computer users within the
         1       organization.                                                                  X                               CORE M26, M27                         FS
             a   Operate help desk.                                                                                                                                   FS
                                                                                4 = Exceeds criteria and/or able to                               TS = Technical Standards
                                Network Administration                          teach task
                                                                                                                       Oakland Schools Regional   ES = Essential Standards
                          11.0901 Computer Systems Networking                   3 = Accomplishes task to criteria            Curriculum           PS = Pathway Standards
                                                                                2 = Accomplishes task with help        Network Administration     FS = Foundation Standards
                                and Telecommunications                          1 = Exposed to the task                                           C & E = Career & Employability
                          Segment 10 - Basic Diagnostics & Repair               N = Not exposed to task                     Career Option
                                                                                                                                                  Standards

                              NETWORK SYSTEMS PATHWAY                             4      3       2      1      N
        b   Employ desktop productivity tools.                                                                                                                  FS
        c   Support computer users.                                                                                                                             FS
    3       Ensure that network is functioning within specification.                     X                                CORE M26, M27                         FS
        a   Support Network Operating Center (NOC).                                                                                                             FS
            Demonstrate knowledge of the operations of Network Operating
        b   Center (NOC).                                                                                                                                      FS
            CAREER AND EMPLOYABILITY SKILLS                                                                                                                   C&E
A           APPLIED ACADEMIC SKILLS                                                                                                                           C&E
            Apply basic communication skills, mathematical processes and                                                High School Content
            apply technology in work-related situations                                  X                                 Expectations                       C&E
            Reading, English & Language Arts                                                                                                                  C&E
                                                                                                                       CORE E1 - E6; English
                                                                                                                        Language Arts High
            Read a technical manual and write a clear & logical report                                                    School Content
    1       explaining the information using standard business English.                  X                                 Expectations                       C&E
                                                                                                                      CORE A1, E! - E6; English
                                                                                                                        Language Arts High
                                                                                                                          School Content
    2       Give a verbal report on reading from a technical manual.                     X                                 Expectations                       C&E
                                                                                                                       CORE E1-E6; English
            Read a case study and identify the details about the situation,                                             Language Arts High
            define technical terms, jargon, or words with multiple meanings                                               School Content
    3       based on context, and summarize the conclusion.                              X                                 Expectations                       C&E
                                                                                                                       CORE E1-E6; English
                                                                                                                        Language Arts High
            Relate the results of study to a similar situation in a verbal or                                             School Content
            written report.                                                              X                                 Expectations                       C&E
                                                                                                                       CORE E1-E6; English
                                                                                                                        Language Arts High
            Take a verbal and written position on a topic and use correct                                                 School Content
    4       grammar to defend it.                                                        X                                 Expectations                       C&E
            Listening & Presentation Skills                                                                                                                   C&E
                                                                                                                         CORE A1; English
                                                                                                                        Language Arts High
                                                                                                                          School Content
    7       Use correct grammar to communicate verbally.                                 X                                 Expectations                       C&E
                                                                              4 = Exceeds criteria and/or able to                               TS = Technical Standards
                            Network Administration                            teach task
                                                                                                                     Oakland Schools Regional   ES = Essential Standards
                       11.0901 Computer Systems Networking                    3 = Accomplishes task to criteria            Curriculum           PS = Pathway Standards
                                                                              2 = Accomplishes task with help        Network Administration     FS = Foundation Standards
                             and Telecommunications                           1 = Exposed to the task                                           C & E = Career & Employability
                       Segment 10 - Basic Diagnostics & Repair                N = Not exposed to task                     Career Option
                                                                                                                                                Standards

                           NETWORK SYSTEMS PATHWAY                              4      3       2      1      N
                                                                                                                       CORE A1; English
         Listen to a presentation and record important information. Report                                            Language Arts High
         back identifying central themes and use key points to explain how                                              School Content
    8    the message applies to a similar situation.                                   X                                 Expectations                       C&E
D        PROBLEM SOLVING                                                                                                                                    C&E
         Apply a problem solving model to a workplace situation that                                                Work Habits & Ongoing in
    1    involves setting goals, implementing and evaluating results.                  X                                   all areas                        C&E
         Identify typical problems that occur in a workplace and use a
         problem solving model to devise solutions, compare alternatives to                                         Work Habits & Ongoing in
    2    past solutions, and predict their success.                                    X                                   all areas                        C&E
E        PERSONAL MANAGEMENT                                                                                                                                C&E
         Self-Management                                                                                                                                    C&E
         Monitor & evaluate accurately one's progress towards a goal or                                             Work Habits & Ongoing in
    5    completion of a project.                                                      X                                   all areas                        C&E
         Demonstrate health and safety practices and drug-free behavior in                                          Work Habits & Ongoing in
    6    school & workplace setting.                                                   X                                   all areas                        C&E
         Obtain a driver license and demonstrate driving skills and safety                                          Work Habits & Ongoing in
    7    and/or use public transportation.                                             X                                   all areas                        C&E
                                                                                                                    Work Habits & Ongoing in
    8    Prioritize and accomplish tasks independently.                                X                                   all areas                        C&E
         Use appropriate personal expression and relate to school and work                                          Work Habits & Ongoing in
    9    settings.                                                                     X                                   all areas                        C&E
         Respect for Self and Others                                                                                                                        C&E
         View accomplishments or failures of self and others accurately and                                         Work Habits & Ongoing in
    14   in a positive manner.                                                         X                                   all areas                        C&E
         Understand how to make improvements and ask for help from                                                  Work Habits & Ongoing in
    15   adults as needed.                                                             X                                   all areas                        C&E
         Offer encouragement and ideas to others as they work toward                                                Work Habits & Ongoing in
    16   attaining their goals.                                                        X                                   all areas                        C&E
         Provide for customer needs and expectations in a helpful and                                               Work Habits & Ongoing in
    17   courteous manner.                                                             X                                   all areas                        C&E
                                                                                                                    Work Habits & Ongoing in
    18   Respect other points of view.                                                 X                                   all areas                        C&E
         Demonstrate customer service skills in an appropriate setting by
         listening, suggesting solutions, and communicating the issues at                                           Work Habits & Ongoing in
    19   hand.                                                                         X                                   all areas                        C&E
                                                                                  4 = Exceeds criteria and/or able to                               TS = Technical Standards
                             Network Administration                               teach task
                                                                                                                         Oakland Schools Regional   ES = Essential Standards
                       11.0901 Computer Systems Networking                        3 = Accomplishes task to criteria            Curriculum           PS = Pathway Standards
                                                                                  2 = Accomplishes task with help        Network Administration     FS = Foundation Standards
                             and Telecommunications                               1 = Exposed to the task                                           C & E = Career & Employability
                       Segment 10 - Basic Diagnostics & Repair                    N = Not exposed to task                     Career Option
                                                                                                                                                    Standards

                            NETWORK SYSTEMS PATHWAY                                 4      3       2      1      N
F        ORGANIZING SKILLS                                                                                                                                      C&E
         Human Resources                                                                                                                                        C&E
         Learn cooperation and leadership in a team at school or in a
    12   workplace setting.                                                                X                                  Work Habits                       C&E
         Organize and communicate with members of a team using varied
    13   methods of communications.                                                        X                                  Work Habits                       C&E
         Recognize the individual roles of team members, delegate tasks,
    14   and give feedback on performance.                                                 X                                  Work Habits                       C&E
         Acknowledge and utilize the skills, abilities, and input of all member
    15   of a team.                                                                        X                                  Work Habits                       C&E
G        TEAMWORK                                                                                                                                               C&E
         Group Participation                                                                                                                                    C&E
         Exhibit teamwork skills including trust and loyalty to group, and
         demonstrate connectedness to group members, values, and                                                        Work Habits & Ongoing in
    1    culture.                                                                          X                                   all areas                        C&E
         Take personal responsibility for influencing and accomplishing                                                 Work Habits & Ongoing in
    2    group goals.                                                                      X                                   all areas                        C&E
         Demonstrate understanding of how effective teams operate within                                                Work Habits & Ongoing in
    3    organization and diverse settings.                                                X                                   all areas                        C&E
                                                                                                                        Work Habits & Ongoing in
    4    Solve a career/work-related problem as a member of a team.                        X                                   all areas                        C&E
         Diversity                                                                                                                                              C&E
         Understand and respect the concerns of members of cultural,                                                    Work Habits & Ongoing in
    12   gender, age, and ability groups.                                                  X                                   all areas                        C&E
         Be respectful of a variety of differences of people in a work/school                                           Work Habits & Ongoing in
    13   setting.                                                                          X                                   all areas                        C&E
         Demonstrate ability to work with others with different                                                         Work Habits & Ongoing in
    14   backgrounds, cultures, and abilities.                                             X                                   all areas                        C&E
                              Network Administration                             4 = Exceeds criteria and/or able to
                                                                                                                       Oakland Schools Regional
                                                                                                                                                  TS = Technical Standards
                                                                                 teach task                                                       ES = Essential Standards
                         11.0901 Computer Systems Networking
                                                                                 3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                               and Telecommunications                            2 = Accomplishes task with help                                  FS = Foundation Standards
                                                                                                                       Network Administration
                           Segment 11 - Advanced Diagnostics                     1 = Exposed to the task                                          C & E = Career & Employability
                                                                                 N = Not exposed to task                    Career Option
                                 & Repair (Team Lead)                                                                                             Standards

                                 NETWORK SYSTEMS PATHWAY                           4      3       2      1      N
B           Perform project management.                                                                                                                         PS
            Produce strategies and plan to solve the specific network
    1       problem.                                                                      X                                      B1                             PS
        a   Evaluate project requirements.                                                                                                                      PS
            Define scope of work to meet customer/organizational
        b   requirements.                                                                                                                                       PS
        c   Conduct organizational planning for information system.                                                                                             PS
            Demonstrate knowledge of the key functions and subsystems of the
        d   network system.                                                                                                                                     PS
        e   Demonstrate knowledge of the system life-cycle approach.                                                                                            PS
    2       Create project plan.                                                          X                                      B2                             PS
            Demonstrate knowledge of project budgeting, scheduling, and
            control issues related to development and support of a network
        a   system.                                                                       X                                      B2                             PS
            Prepare overall plan for integrating new processes, protocols, and
        b   equipment.                                                                                                                                          PS
        c   Develop implementation plan.                                                                                                                        PS
        d   Identify tools and resources for the job.                                                                                                           PS
        e   Identify and evaluate risks.                                                                                                                        PS
        f   Identify critical milestones.                                                                                                                       PS
        g   Identify interdependencies.                                                                                                                         PS
        h   Estimate time requirements.                                                                                                                         PS
    3       Manage information system project methodologies.                              X                                      B3                             PS
        a   Define the project's contribution to business needs.                                                                                                PS
        b   Define the scope of the project.                                                                                                                    PS
        c   Identify stakeholders and decision makers.                                                                                                          PS
        d   Identify escalation procedures.                                                                                                                     PS
        e   Develop task list (work breakdown structures).                                                                                                      PS
        f   Evaluate project requirements and risks.                                                                                                            PS
        g   Identify required resources and budget.                                                                                                             PS
        h   Develop initial project management flowchart.                                                                                                       PS
        i   Identify interdependencies.                                                                                                                         PS
        j   Identify and track critical milestones.                                                                                                             PS
        k   Prepare contingency plan.                                                                                                                           PS
        l   Manage the change control process.                                                                                                                  PS
        m   Participate in the project phase review.                                                                                                            PS
                              Network Administration                          4 = Exceeds criteria and/or able to
                                                                                                                    Oakland Schools Regional
                                                                                                                                               TS = Technical Standards
                                                                              teach task                                                       ES = Essential Standards
                         11.0901 Computer Systems Networking
                                                                              3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                               and Telecommunications                         2 = Accomplishes task with help                                  FS = Foundation Standards
                                                                                                                    Network Administration
                           Segment 11 - Advanced Diagnostics                  1 = Exposed to the task                                          C & E = Career & Employability
                                                                              N = Not exposed to task                    Career Option
                                 & Repair (Team Lead)                                                                                          Standards

                                  NETWORK SYSTEMS PATHWAY                       4      3       2      1      N
        n   Report project status.                                                                                                                           PS
        o   Utilize project management software.                                                                                                             PS
        p   Develop a method of evaluation.                                                                                                                  PS
G           Perform network maintenance and user support services.                                                                                           PS
    1       Identify technical support needed.                                         X                                      E2                             PS
        a   Identify support requirements.                                                                                                                   PS
        b   Apply information and data analysis techniques.                                                                                                  PS
        c   Identify skill level needs.                                                                                                                      PS
        d   Define scope of work to meet customer need.                                                                                                      PS
        e   Identify resources and risks.                                                                                                                    PS
        f   Evaluate present data and system configuration.                                                                                                  PS
        g   Formulate a support plan.                                                                                                                        PS
    2       Perform technical support needed.                                          X                                      E2                             PS
        a   Respond to user questions.                                                                                                                       PS
        b   Communicate and document technical support provided.                                                                                             PS
        c   Perform technical functions required by customer/user.                                                                                           PS
            Employ technical and computer tools to perform task in the most
        d   cost-effective manner.                                                                                                                           PS
            Manage working relationships with customer within support
        e   boundaries.                                                                                                                                      PS
        f   Balance resource against customer/user needs.                                                                                                    PS
        g   Manage multiple customer requirements.                                                                                                           PS
        h   Participate in application and system development reviews.                                                                                       PS
    3       Perform software upgrades and fixes.                                       X                                      E3                             PS
        a   Analyze operational problems.                                                                                                                    PS
        b   Install and configure Internet software packages.                                                                                                PS
        c   Upgrade network system software.                                                                                                                 PS
    4       Perform standard computer backup procedures.                               X                                      C3                             PS
        a   Recognize the need for regular backup procedures.                                                                                                PS
        b   Develop backup process.                                                                                                                          PS
        c   Load backup software.                                                                                                                            PS
        d   Perform restore operation using backup software.                                                                                                 PS
        e   Identify battery backup equipment.                                                                                                               PS
        f   Maintain battery backup system.                                                                                                                  PS
        g   Install surge suppression protection.                                                                                                            PS
    5       Perform network system maintenance.                                        X                                      D1                             PS
                               Network Administration                          4 = Exceeds criteria and/or able to
                                                                                                                     Oakland Schools Regional
                                                                                                                                                TS = Technical Standards
                                                                               teach task                                                       ES = Essential Standards
                          11.0901 Computer Systems Networking
                                                                               3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                and Telecommunications                         2 = Accomplishes task with help                                  FS = Foundation Standards
                                                                                                                     Network Administration
                            Segment 11 - Advanced Diagnostics                  1 = Exposed to the task                                          C & E = Career & Employability
                                                                               N = Not exposed to task                    Career Option
                                  & Repair (Team Lead)                                                                                          Standards

                            NETWORK SYSTEMS PATHWAY                              4      3       2      1      N
            Demonstrate knowledge of the basic elements of network
        a   maintenance.                                                                                                                                      PS

        b   Identify available diagnostic tools used for system maintenance.                                                                                  PS
        c   Identify maintenance procedures and processes.                                                                                                    PS
        d   Identify problems using diagnostic tools.                                                                                                         PS
        e   Run diagnostics.                                                                                                                                  PS
        f   Respond to systems messages.                                                                                                                      PS
        g   Document network system malfunction(s).                                                                                                           PS
        h   Fix recoverable problems.                                                                                                                         PS
            Perform preventive maintenance procedures on computer and
        i   peripheral devices.                                                                                                                               PS
        j   Restore system.                                                                                                                                   PS
        k   Identify new or replacement networking components needed.                                                                                         PS
        l   Establish a preventive maintenance plan.                                                                                                          PS
        m   Create maintenance plan for regular integrity checks.                                                                                             PS
        n   Identify maintenance procedures and processes.                                                                                                    PS
        o   Evaluate maintenance processes and outcomes.                                                                                                      PS
        p   Select most appropriate solution.                                                                                                                 PS
        q   Implement selected solution.                                                                                                                      PS
            Minimize impact of problems on productivity (e.g., minimize
        r   downtime).                                                                                                                                        PS
G           Perform network maintenance and user support services.                                                                                            PS
    6       Troubleshoot problems.                                                      X                                      D2                             PS
        a   Demonstrate knowledge of basic troubleshooting steps.                                                                                             PS

        b   Identify available diagnostic tools used for system maintenance.                                                                                  PS
        c   Perform appropriate analysis to identify problem cause.                                                                                           PS
        d   Develop resolution plan.                                                                                                                          PS
        e   Identify possible solutions.                                                                                                                      PS
        f   Test identified solutions.                                                                                                                        PS
        g   Detect problems.                                                                                                                                  PS
        h   Identify criticality of problem.                                                                                                                  PS
        i   Identify problems using diagnostic tools.                                                                                                         PS
        j   Document results & solution.                                                                                                                      PS
    7       Troubleshoot data communications.                                           X                                      D2                             PS
                                   Network Administration                            4 = Exceeds criteria and/or able to
                                                                                                                           Oakland Schools Regional
                                                                                                                                                      TS = Technical Standards
                                                                                     teach task                                                       ES = Essential Standards
                              11.0901 Computer Systems Networking
                                                                                     3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                    and Telecommunications                           2 = Accomplishes task with help                                  FS = Foundation Standards
                                                                                                                           Network Administration
                                Segment 11 - Advanced Diagnostics                    1 = Exposed to the task                                          C & E = Career & Employability
                                                                                     N = Not exposed to task                    Career Option
                                      & Repair (Team Lead)                                                                                            Standards

                                     NETWORK SYSTEMS PATHWAY                           4      3       2      1      N
                 Isolate system faults in various types of networks, cables, data
             a   modems, and carrier systems.                                                                                                                       PS
                 Determine hardware communication faults utilizing diagnostic
             b   tools.                                                                                                                                             PS
                 Identify network problems utilizing network management tools
             c   (e.g., hardware, software carriers).                                                                                                               PS
                                 Information Technology Foundations                                                                                                 FS
I                   ACADEMIC FOUNDATIONS                                                                                                                            FS
                 Demonstrate Language Arts knowledge and skills required to
                 pursue the full-range of career and post-secondary education
     A           opportunities within the IT career cluster.                                                                                                        FS
                 Demonstrate Mathematics knowledge and skills required to
                 pursue the full-range of career and post-secondary education
     B           opportunities within the IT career cluster.                                  X                                                                     FS
                 Understand the relationship of data and measurements to the                                                CORE B1 - B2; Math
         4       problem                                                                      X                                  HSCE                               FS
                 Analyze problem statements for missing/irrelevant data,                                                    CORE B1 - B2; Math
         6       estimate/exact values, inconsistent parameters.                              X                                  HSCE                               FS
                 Demonstrate Science knowledge and skills required to pursue the
                 full-range of career and post-secondary education opportunities
     C           within the IT career cluster.                                                X                                                                     FS
                 Analyze/evaluate conclusions, conflicting data, controls, data,                                           CORE C1 - C2; Science
         1       inferences, limitations, questions, sources of errors, variables.            X                                  HSCE                               FS
II                 COMMUNICATIONS                                                             X                                                                     FS
                 Analyze information, read to learn meaning, technical concepts,
         2       vocabulary, and follow directions.                                           X                            CORE E2; ELA HSCE                        FS

             a   Determine relevance, accuracy and appropriateness to purpose.                                                                                      FS
             b   Identify complexities and discrepancies in information.                                                                                            FS
                 Analyze information presented in a variety of formats, such as
             c   tables, lists, figures.                                                                                                                            FS
             d   Identify key technical concepts and vocabulary.                                                                                                    FS
             e   Follow all instructions as specifically given.                                                                                                     FS
                 Interpret, transcribe and communicate information, data, and
                 observations to apply information learned from reading to actual
         3       practice.                                                                    X                            CORE E3; ELA HSCE                        FS
                                Network Administration                                4 = Exceeds criteria and/or able to
                                                                                                                            Oakland Schools Regional
                                                                                                                                                       TS = Technical Standards
                                                                                      teach task                                                       ES = Essential Standards
                           11.0901 Computer Systems Networking
                                                                                      3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                 and Telecommunications                               2 = Accomplishes task with help                                  FS = Foundation Standards
                                                                                                                            Network Administration
                             Segment 11 - Advanced Diagnostics                        1 = Exposed to the task                                          C & E = Career & Employability
                                                                                      N = Not exposed to task                    Career Option
                                   & Repair (Team Lead)                                                                                                Standards

                                NETWORK SYSTEMS PATHWAY                                 4      3       2      1      N
        a   Explain meaning of new terms, vocabulary and concepts.                                                                                                   FS
        b   Interpret technical materials used.                                                                                                                      FS
        c   Summarize overall meaning of text.                                                                                                                       FS
            Write specific steps for applying information learned to task or new
        d   situation.                                                                                                                                               FS
            Write set of directions for others sharing information learned and
        e   applying that to task or new situation                                                                                                                   FS
            Use correct grammar, punctuation and terminology to write and
C           edit documents.                                                                                                                                          FS
            Use computer skills to design and develop written and supporting
    4       material.                                                                          X                               CORE G7 - G11                         FS
            Use word processing software to develop text, charts, graphs or
        a   figures correctly.                                                                                                                                       FS

        b   Use presentation software to prepare visual support materials.                                                                                           FS
            Format written documents with correct font and layout for easy
        c   reading.                                                                                                                                                 FS
            Develop and deliver formal and informal presentations using
D           appropriate media to engage and inform audiences.                                  X                                                                     FS
            Prepare oral presentation to provide information for intended
    1       purpose and audience.                                                              X                            CORE A1; ELA HSCE                        FS
            Know subject matter well enough to be independent of written
        a   aids.                                                                                                                                                    FS
            Identify characteristics of the audience and adjust to their ability to
        b   understand.                                                                                                                                              FS
        c   Use technical terms and concepts correctly.                                                                                                              FS
            Use proper organization and structure to achieve coherence of
        d   major points.                                                                                                                                            FS
            Interpret and use tables, charts, and figures to support written
G           and oral communications.                                                                                                                                 FS
            Interpret tables, charts and figures used to support written and
    2       oral communication.                                                                X                               CORE G12, G13                         FS

        a   Evaluate reference or source of data for authenticity and reliability.                                                                                   FS
        b   Explain information presented in table, charts and figures.                                                                                              FS
                                     Network Administration                             4 = Exceeds criteria and/or able to
                                                                                                                              Oakland Schools Regional
                                                                                                                                                         TS = Technical Standards
                                                                                        teach task                                                       ES = Essential Standards
                                11.0901 Computer Systems Networking
                                                                                        3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                      and Telecommunications                            2 = Accomplishes task with help                                  FS = Foundation Standards
                                                                                                                              Network Administration
                                  Segment 11 - Advanced Diagnostics                     1 = Exposed to the task                                          C & E = Career & Employability
                                                                                        N = Not exposed to task                    Career Option
                                        & Repair (Team Lead)                                                                                             Standards

                                      NETWORK SYSTEMS PATHWAY                             4      3       2      1      N
                  Prepare written summary of findings expressed in tables, charts and
              c   figures.                                                                                                                                             FS
      I           Conduct meetings                                                                                                                                     FS
          2       Run meetings.                                                                  X                                 CORE J1 -J3                         FS
              a   Make introductions.                                                                                                                                  FS
              b   Invite questions, comments, and group participation.                                                                                                 FS
                  Determine appropriate action, time frame, and person accountable
              c   for identified tasks.                                                                                                                                FS
              d   Monitor time.                                                                                                                                        FS
              e   Publish minutes in timely manner.                                                                                                                    FS
III                 PROBLEM SOLVING AND CRITICAL THINKING SKILLS                                                                                                       FS

      A           Guide progress in assigned areas of responsibility/accountability.                                                                                   FS
          1       Set goals.                                                                     X                            Work Habits & Ongoing                    FS
                  Set short- and long-term goals for assigned areas of
              a   responsibility/accountability.                                                                                                                       FS
              b   Demonstrate commitment to establish goals and vision.                                                                                                FS
          2       Monitor and adjust goals.                                                      X                            Work Habits & Ongoing                    FS
              a   Obtain support for goals.                                                                                                                            FS
              b   Provide support for goals.                                                                                                                           FS
              c   Monitor goal achievement.                                                                                                                            FS
              d   Adjust goals.                                                                                                                                        FS
          3       Communicate and recognize goal achievement.                                    X                            Work Habits & Ongoing                    FS
              a   Communicate goal achievement.                                                                                                                        FS
              b   Provide recognition for goal achievement.                                                                                                            FS
                  Demonstrate knowledge of the process required to evaluate and
      D           verify the nature of a problem.                                                X                                                                     FS
          1       Understand information systems theory and practice.                            X                                      M1                             FS
                  Demonstrate knowledge of the underlying concepts of the
              a   information systems discipline.                                                                                                                      FS
                  Demonstrate knowledge of methods for achieving productivity in
              b   knowledge work.                                                                                                                                      FS
                  Apply general systems theory to the analysis and development of
              c   an information system.                                                                                                                               FS
              d   Identify procedures for formal problem solving.                                                                                                      FS
                                    Network Administration                            4 = Exceeds criteria and/or able to
                                                                                                                            Oakland Schools Regional
                                                                                                                                                       TS = Technical Standards
                                                                                      teach task                                                       ES = Essential Standards
                               11.0901 Computer Systems Networking
                                                                                      3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                     and Telecommunications                           2 = Accomplishes task with help                                  FS = Foundation Standards
                                                                                                                            Network Administration
                                 Segment 11 - Advanced Diagnostics                    1 = Exposed to the task                                          C & E = Career & Employability
                                                                                      N = Not exposed to task                    Career Option
                                       & Repair (Team Lead)                                                                                            Standards

                                     NETWORK SYSTEMS PATHWAY                      4            3       2      1      N
                  Demonstrate knowledge of the fundamental concept of information
              e   theory and organizational system processes.                                                                                                        FS
              f   Identify the essential properties of information systems.                                                                                          FS
IV                 INFORMATION TECHNOLOGY APPLICATIONS                                                                                                               FS
      H           Use Collaborative/Groupware applications.                                                                                                          FS
                  Facilitate group work through management of shared files and
          2       online information.                                                          X                                  CORE G16                           FS
              a   Organize, store, and share files in network directories.                                                                                           FS
              b   Organize, store, and share files using web sites.                                                                                                  FS
                  Organize, store, and share files using document libraries or
              c   databases.                                                                                                                                         FS
                  Use Computer-based Equipment (containing embedded
                  computers (or processors) used to control electromechanical
      J           devices).                                                                                                                                          FS
          2       Use installation and operation manuals.                                      X                                  CORE G20                           FS

              a   Access needed information using appropriate reference materials.                                                                                   FS
VII                LEADERSHIP AND TEAMWORK                                                                                                                           FS
                  Demonstrate knowledge of the skills needed for leadership in the
      A           IT environment.                                                                                                                                    FS
                  Understand key approaches to successful leadership in the IT
          1       environment.                                                                 X                                 CORE J1, J3                         FS
                  Demonstrate knowledge of how to apply team methods to
              a   empower coworkers.                                                                                                                                 FS
              b   Establish goals and objectives for IS.                                                                                                             FS
              c   Define mission and critical success factors.                                                                                                       FS
              d   Identify desired group and team behavior in an IS context.                                                                                         FS
                  Build interpersonal skills with individuals and other team
      B           members.                                                                                                                                           FS
          1       Understand best practices for successful team functioning.                   X                                   CORE J3                           FS
                  Analyze the interdependence of empathetic listening, synergy, and
              a   consensus building.                                                                                                                                FS
              b   Define roles within the group decision-making process.                                                                                             FS
                  Demonstrate knowledge of how to apply team methods to
              c   empower coworkers.                                                                                                                                 FS
          2       Apply best practices for successful team functioning.                        X                                   CORE J3                           FS
                                    Network Administration                             4 = Exceeds criteria and/or able to
                                                                                                                              Oakland Schools Regional
                                                                                                                                                         TS = Technical Standards
                                                                                       teach task                                                        ES = Essential Standards
                               11.0901 Computer Systems Networking
                                                                                       3 = Accomplishes task to criteria            Curriculum           PS = Pathway Standards
                                     and Telecommunications                            2 = Accomplishes task with help                                   FS = Foundation Standards
                                                                                                                              Network Administration
                                 Segment 11 - Advanced Diagnostics                     1 = Exposed to the task                                           C & E = Career & Employability
                                                                                       N = Not exposed to task                     Career Option
                                       & Repair (Team Lead)                                                                                              Standards

                                     NETWORK SYSTEMS PATHWAY                             4      3       2      1      N
                 Apply knowledge of group dynamics promote teamwork,
             a   leadership, and empowerment.                                                                                                                          FS
             b   Promote teamwork, leadership, and empowerment.                                                                                                        FS
             c   Identify strategies for fostering creativity.                                                                                                         FS
IX                EMPLOYABILITY AND CAREER DEVELOPMENT                                                                                                                 FS
         4       Resolve problems with installation if they occur.                              X                                   CORE M18                           FS
             a   Troubleshoot unexpected results.                                                                                                                      FS
                 Access needed help using manufacturers' technical help lines or
             b   Internet sites.                                                                                                                                      FS
             c   Formulate new installation procedure if needed.                                                                                                      FS
                 CAREER AND EMPLOYABILITY SKILLS                                                                                                                     C&E
     A           APPLIED ACADEMIC SKILLS                                                                                                                             C&E
                 Technology                                                                                                                                          C&E
                 Apply technology to workplace or career situation. Include research
         9       and a written paper.                                                           X                               Ongoing in all areas                 C&E
     C           DEVELOPING AND PRESENTING INFORMATION                                                                                                               C&E
         1       Gather, interpret, analyze, and refine data.                                                                           A1                           C&E

         2       Analyze and synthesize information and data from multiple sources.             X                                     A1 - A2                        C&E
                 Plan and transform ideas and requirements into a concept, service,
         3       or product.                                                                    X                                     A2 - A3                        C&E
                 Assess the quality of the concept, service, or product using a
         4       predetermined standard.                                                        X                                       A4                           C&E
                 Develop a plan to market a new product, service, or concept which
                 includes identifying of customers, a graphic presentation, product
         5       requirements, and costs.                                                       X                                       A4                           C&E
                 Practice and demonstrate presentation skills using a variety of                                             CORE A1, A2; CORE E1 -
         6       media and interpretive data.                                                   X                             E6; Ongoing in all areas               C&E
     E           PERSONAL MANAGEMENT                                                                                                                                 C&E
     F           ORGANIZING SKILLS                                                                                                                                   C&E
                 Time                                                                                                                                                C&E
                 Determine goals and develop an action plan to accomplish them                                               Work Habits & Ongoing in
         1       within a given time frame.                                                     X                                   all areas                        C&E
                 Read time charts and work schedules and perform tasks within time                                           Work Habits & Ongoing in
         2       constraints of school or the workplace.                                        X                                   all areas                        C&E
                            Network Administration                            4 = Exceeds criteria and/or able to
                                                                                                                     Oakland Schools Regional
                                                                                                                                                TS = Technical Standards
                                                                              teach task                                                        ES = Essential Standards
                       11.0901 Computer Systems Networking
                                                                              3 = Accomplishes task to criteria            Curriculum           PS = Pathway Standards
                             and Telecommunications                           2 = Accomplishes task with help                                   FS = Foundation Standards
                                                                                                                     Network Administration
                         Segment 11 - Advanced Diagnostics                    1 = Exposed to the task                                           C & E = Career & Employability
                                                                              N = Not exposed to task                     Career Option
                               & Repair (Team Lead)                                                                                             Standards

                           NETWORK SYSTEMS PATHWAY                              4      3       2      1      N
                                                                                                                    Work Habits & Ongoing in
    3    Prioritize tasks and revise schedules as needed.                              X                                   all areas                        C&E
         Money                                                                                                                                              C&E
         Estimate costs and prepare a detailed budget for a school-based or
    4    work-based project.                                                           X                            Financial & Banking Tool                C&E
         Report the costs of various components of a budget and adjust
    5    budget items as needed.                                                       X                            Financial & Banking Tool                C&E
         Understand compensation practices and financial management and
         explain how financial resources can be used effectively and
    6    efficiently.                                                                  X                            Financial & Banking Tool                C&E
G        TEAMWORK                                                                                                                                           C&E
                                                                                                                    Work Habits & Ongoing in
         Conflict Resolution                                                                                               all areas                        C&E
         Demonstrate leadership by listening to others and asking                                                   Work Habits & Ongoing in
    6    appropriate questions to clarify a problem or issue.                          X                                   all areas                        C&E
                                                                                                                    Work Habits & Ongoing in
    7    Summarize a problem clearly and in appropriate detail.                        X                                   all areas                        C&E
         Suggest constructive alternatives with confidence that will help                                           Work Habits & Ongoing in
    8    resolve a conflict.                                                           X                                   all areas                        C&E
         Compromise and/or build consensus within a group and summarize
         the decision of the group while maintaining respect for minority                                           Work Habits & Ongoing in
    9    viewpoints.                                                                   X                                   all areas                        C&E
         Participate in the implementation of a group's decision and                                                Work Habits & Ongoing in
    10   evaluate the results.                                                         X                                   all areas                        C&E
         Show sensitivity to others' thoughts and opinions and relate them                                          Work Habits & Ongoing in
    11   to the resolution process.                                                    X                                   all areas                        C&E
         Leadership                                                                                                                                         C&E
                                                                                                                    Work Habits & Ongoing in
    15   Demonstrate leadership ability in a work or school setting.                   X                                   all areas                        C&E
         Recognize and take advantage of leadership opportunities that give
         direction to other team members, or that encourage other                                                   Work Habits & Ongoing in
    16   members to complete tasks.                                                    X                                   all areas                        C&E
H        NEGOTIATION SKILLS                                                                                                                                 C&E
                                                                                                                     English Language Arts
         Using correct terminology, clarify the problem or issue to be                                                High School Content
    1    negotiated.                                                                   X                                  Expectations                      C&E
                        Network Administration                               4 = Exceeds criteria and/or able to
                                                                                                                   Oakland Schools Regional
                                                                                                                                              TS = Technical Standards
                                                                             teach task                                                       ES = Essential Standards
                  11.0901 Computer Systems Networking
                                                                             3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                        and Telecommunications                               2 = Accomplishes task with help                                  FS = Foundation Standards
                                                                                                                   Network Administration
                    Segment 11 - Advanced Diagnostics                        1 = Exposed to the task                                          C & E = Career & Employability
                                                                             N = Not exposed to task                    Career Option
                          & Repair (Team Lead)                                                                                                Standards

                       NETWORK SYSTEMS PATHWAY                                 4      3       2      1      N
                                                                                                                   English Language Arts
    Identify, organize, and define ideas from various sources to logically                                          High School Content
2   support a position and use these ideas in debate.                                 X                                 Expectations                      C&E

    Demonstrate objectivity in assessing other viewpoints by                                                       English Language Arts
    considering all sides of an issue, using past experience, data and                                              High School Content
3   logical analysis, and showing respectful behavior towards others.                 X                                 Expectations                      C&E
                                                                                                                   English Language Arts
    Responsibly challenge existing policies and procedures and identify                                             High School Content
4   new solutions or policy changes.                                                  X                                 Expectations
                                                                                         4 = Exceeds criteria and/or able to                              TS = Technical Standards
                                     Network Administration                              teach task
                                                                                                                               Oakland Schools Regional   ES = Essential Standards
                                11.0901 Computer Systems Networking                      3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                                                         2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                                      and Telecommunications                             1 = Exposed to the task                                          C & E = Career & Employability
                                        Segment 12 - Security                            N = Not exposed to task                    Career Option
                                                                                                                                                          Standards

                                  NETWORK SYSTEMS PATHWAY                                  4      3       2      1      N
                              Information Technology Foundations                                                                                                        FS
I                   ACADEMIC FOUNDATIONS                                                                                                                                FS
II                 COMMUNICATIONS                                                                 X                                                                     FS

                  Locate, organize & reference written information from various
      B           sources to communicate with co-workers & clients/participants.                                                                                        FS
                  Document the source and proper reference for written
          3       information.                                                                    X                            CORE E6; ELA HSCE                        FS
                  Prepare a bibliography according to MLA, APA, CBE, Chicago,
              a   depending on the warranted language style.                                                                                                            FS

              b   Use parenthetical, footnotes and endnotes text citations accurately.                                                                                  FS
              c   Follow plagiarism and copyright rules and regulations.                                                                                                FS
      I           Conduct meetings                                                                                                                                      FS
          1       Plan and schedule meetings.                                                     X                                 CORE J1 -J3                         FS
              a   Plan meeting.                                                                                                                                         FS
              b   Set agenda.                                                                                                                                           FS
              c   Schedule meeting.                                                                                                                                     FS
              d   Reserve meeting room.                                                                                                                                 FS
              e   Invite appropriate personnel.                                                                                                                         FS
              f   Identify need for outside speakers.                                                                                                                   FS
              g   Assign someone to take minutes.                                                                                                                       FS
      J           Build customer relations.                                                       X                                                                     FS
                  Effectively use organizational protocols and systems to fulfill
          3       customer service requirements.                                                  X                                   CORE E4                           FS

              a   Comply with established business protocols and company policies.                                                                                      FS
              b   Communicate company policies to customers.                                                                                                            FS
                  Handle merchandise returns in accordance with customer service
              c   policy.                                                                                                                                               FS
                  Handle customer complaints in accordance with customer service
              d   policy.                                                                                                                                               FS
                  Facilitate customer service through the maintenance of key
              e   information systems.                                                                                                                                  FS
III                PROBLEM SOLVING AND CRITICAL THINKING SKILLS                                                                                                         FS
      B           Conduct technical research.                                                                                                                           FS
                                                                                       4 = Exceeds criteria and/or able to                               TS = Technical Standards
                                      Network Administration                           teach task
                                                                                                                              Oakland Schools Regional   ES = Essential Standards
                                 11.0901 Computer Systems Networking                   3 = Accomplishes task to criteria            Curriculum           PS = Pathway Standards
                                                                                       2 = Accomplishes task with help        Network Administration     FS = Foundation Standards
                                       and Telecommunications                          1 = Exposed to the task                                           C & E = Career & Employability
                                         Segment 12 - Security                         N = Not exposed to task                     Career Option
                                                                                                                                                         Standards

                                     NETWORK SYSTEMS PATHWAY                             4      3       2      1      N
                                                                                                                             CORE A1; CORE E1 - E4;
           2       Gather information.                                                          X                                 ELA HSCE                             FS

               a   Determine priorities for the information that should be gathered.                                                                                   FS
               b   Identify potential sources of information.                                                                                                          FS
               c   Target audience/user group as a key information source.                                                                                             FS
               d   Identify subject-matter experts.                                                                                                                    FS
                   Evaluate potential sources of information based on established
               e   criteria (e.g., affordability, relevance).                                                                                                          FS

               f   Conduct interviews with selected human information sources.                                                                                         FS

               g   Gather information from selected print and electronic sources.                                                                                      FS
           3       Evaluate information.                                                        X                            CORE E1 - E4; ELA HSCE                    FS
                   Determine the accuracy and completeness of the information
               a   gathered.                                                                                                                                           FS
IV                  INFORMATION TECHNOLOGY APPLICATIONS                                                                                                                FS
       H           Use Collaborative/Groupware applications.                                                                                                           FS
                   Facilitate group work through instant messaging or virtual
           3       meetings.                                                                    X                                   CORE G16                           FS
               a   Participate in virtual group discussions and meetings.                                                                                              FS
                   Use Computer-based Equipment (containing embedded
                   computers (or processors) used to control electromechanical
       J           devices).                                                                                                                                           FS
           1       Operate computer driven equipment and machines.                              X                                   CORE G19                           FS
               a   Secure needed supplies and resources.                                                                                                               FS
               b   Follow power-up and log-on procedures.                                                                                                              FS

               c   Interact with/respond to system messages using console device.                                                                                      FS

               d   Run applications/jobs in accordance with processing procedures.                                                                                     FS
               e   Follow log-off and power-down procedure(s).                                                                                                         FS
VIII                ETHICS AND LEGAL RESPONSIBILITY                                                                                                                    FS
                   Demonstrate appropriate knowledge and behaviors of legal
       A           responsibilities and of positive cyber-citizenry.                                                                                                   FS
           1       Understand legal issues faced by IT professionals.                           X                                   CORE K4                            FS
                                                                                          4 = Exceeds criteria and/or able to                              TS = Technical Standards
                                     Network Administration                               teach task
                                                                                                                                Oakland Schools Regional   ES = Essential Standards
                               11.0901 Computer Systems Networking                        3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                                                          2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                                     and Telecommunications                               1 = Exposed to the task                                          C & E = Career & Employability
                                       Segment 12 - Security                              N = Not exposed to task                    Career Option
                                                                                                                                                           Standards

                                      NETWORK SYSTEMS PATHWAY                               4      3       2      1      N
                 Demonstrate knowledge of the legal issues that face information
             a   technology professionals.                                                                                                                               FS
                 Identify issues and trends affecting computers and information
             b   privacy.                                                                                                                                                FS
                 Demonstrate knowledge of the rights and responsibilities of IT
     B           workers.                                                                                                                                                FS
         1       Understand the rights and responsibilities of IT workers.                         X                                  CORE K2                            FS
             a   Identify generally accepted business ethics.                                                                                                            FS
                 Demonstrate knowledge of federal laws governing discrimination
             b   and harassment.                                                                                                                                         FS
                 Demonstrate knowledge of key concepts related to employment
             c   discrimination.                                                                                                                                         FS
                 Demonstrate sensitivity to diversity, including differences in gender,
                 culture, race, language, physical and mental challenges, and family
             d   structures.                                                                                                                                             FS
                 Establish procedures for maintaining the confidentiality of client
             e   information.                                                                                                                                            FS
                 Demonstrate knowledge of social, ethical, and legal issues in the
     C           information technology field.                                                                                                                           FS
         1       Understand ethical issues in the IT field.                                        X                                  CORE K3                            FS
                 Analyze the social implications of decisions made and actions taken
             a   as an information technology professional.                                                                                                              FS
                 Demonstrate knowledge of the ethical issues that face information
             b   technology professionals.                                                                                                                               FS
         2       Understand legal issues in the IT field.                                          X                                  CORE K4                            FS
                 Determine the practical implications of lawsuits in terms of good
                 will, client relations, the bottom line, diversion of company
             a   resources, cash flow and accounts receivable.                                                                                                           FS
             b   Demonstrate knowledge of basic business law concepts.                                                                                                   FS
IX                EMPLOYABILITY AND CAREER DEVELOPMENT                                                                                                                   FS
                 Explain written organizational policies, rules and procedures to
     A           help employees perform their jobs.                                                                                                                      FS
                 Locate appropriate information on organizational policies in
         1       handbooks and manuals.                                                            X                                   CORE L4                           FS
             a   Identify the contents of various organizational publications.                                                                                           FS
                                                                                    4 = Exceeds criteria and/or able to                              TS = Technical Standards
                                Network Administration                              teach task
                                                                                                                          Oakland Schools Regional   ES = Essential Standards
                          11.0901 Computer Systems Networking                       3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                                                    2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                                and Telecommunications                              1 = Exposed to the task                                          C & E = Career & Employability
                                  Segment 12 - Security                             N = Not exposed to task                    Career Option
                                                                                                                                                     Standards

                                NETWORK SYSTEMS PATHWAY                               4      3       2      1      N
            Determine the appropriate document (s) for specific job
        b   responsibilities and work assignments.                                                                                                                 FS
            Discuss how specific organizational policies and rules influence a
    2       specific work situation.                                                         X                                   CORE L9                           FS
            Locate and identify specific organizational policy, rule or procedure
        a   to assist with a given situation.                                                                                                                      FS
            Articulate how a specific organizational policy, rule or procedure
        b   will improve a given situation.                                                                                                                        FS
            Identify and demonstrate positive work behaviors and personal
B           qualities.                                                                                                                                             FS
            Provide examples of how IT is transforming business in various
G           industries.                                                                      X                                                                     FS
    1       Understand the impact of IT on business.                                         X                                  CORE L16                           FS
            Demonstrate knowledge of how both PCs and larger computer
            systems impact people and are used in
        a   business/industry/government and other institutions.                                                                                                   FS
            Demonstrate knowledge of the impact of computers on career
            pathways in business/industry (e.g., how computers have
        b   eliminated and created jobs).                                                                                                                          FS
            Demonstrate knowledge of the impact of computers on access to
        c   information and information exchange worldwide.                                                                                                        FS
            Demonstrate knowledge of ethical issues that have surfaced in the
        d   information age.                                                                                                                                       FS
    4       Understand elements and types of information processing.                         X                                  CORE M3                            FS
            Identify the elements of the information processing cycle (I.e.,
        a   input, process, output, and storage).                                                                                                                  FS
            Demonstrate knowledge of the classes of software associated
B           with information systems.                                                                                                                              FS
    3       Understand how data is organized in software development.                        X                                  CORE M21                           FS
            Demonstrate knowledge of how data is organized in software
        a   development.                                                                                                                                           FS
E           Demonstrate technical knowledge of the Internet.                                 X                              CORE M19 - M15                         FS
    2       Explain Domain Name Server (DNS).                                                X                                CORE M7                              FS
        a   Demonstrate knowledge of the Domain Name Server (DNS).                                                                                                 FS
            Understand Internet security issues and systems available for
        b   addressing them.                                                                                                                                       FS
                                                                                   4 = Exceeds criteria and/or able to                              TS = Technical Standards
                               Network Administration                              teach task
                                                                                                                         Oakland Schools Regional   ES = Essential Standards
                          11.0901 Computer Systems Networking                      3 = Accomplishes task to criteria           Curriculum           PS = Pathway Standards
                                                                                   2 = Accomplishes task with help       Network Administration     FS = Foundation Standards
                                and Telecommunications                             1 = Exposed to the task                                          C & E = Career & Employability
                                  Segment 12 - Security                            N = Not exposed to task                    Career Option
                                                                                                                                                    Standards

                                NETWORK SYSTEMS PATHWAY                              4      3       2      1      N
        c   Demonstrate knowledge of Internet Security issues.                                                                                                    FS
        d   Identify available Internet security systems.                                                                                                         FS
H           Install and configure software programs.                                                                                                              FS
            Ensure that software to be installed is licensed prior to performing
    2       installation.                                                                   X                                  CORE M17                           FS
        a   Verify conformance to licensing agreement.                                                                                                            FS
J           Operate system.                                                                                                                                       FS
    4       Document procedures and actions.                                                X                                  CORE M23                           FS
        a   Develop audit trails.                                                                                                                                 FS
M           Maintain security requirements.                                                 X                                                                     FS

    1       Understand potential security threats to information systems.                   X                               CORE M28, M29                         FS
            Demonstrate knowledge of potential internal and external threats
        a   to security.                                                                                                                                          FS
    2       Assess security threats and develop plan to address.                            X                               CORE M28, M29                         FS
        a   Maximize threat reduction.                                                                                                                            FS
        b   Assess exposure to security issues.                                                                                                                   FS
        c   Implement countermeasures.                                                                                                                            FS

        d   Ensure compliance with security rules, regulations, and codes.                                                                                        FS
        e   Demonstrate knowledge of virus protection strategy.                                                                                                   FS

        f   Implement security procedures in accordance with business ethics.                                                                                     FS
    3       Implement and document security procedures.                                     X                               CORE M28, M29                         FS
        a   Maintain confidentiality.                                                                                                                             FS
        b   Load virus detection and protection software.                                                                                                         FS
        c   Identify sources of virus infections.                                                                                                                 FS
        d   Remove viruses.                                                                                                                                       FS
        e   Report viruses in compliance with company standards.                                                                                                  FS
        f   Implement backup and recovery procedures.                                                                                                             FS
        g   Follow disaster plan.                                                                                                                                 FS
            Provide for user authentication (e.g., assign passwords, access
        h   level).                                                                                                                                               FS
        i   Document security procedures.                                                                                                                         FS
O           Maintain system.                                                                                                                                      FS
                                                                                  4 = Exceeds criteria and/or able to                               TS = Technical Standards
                                Network Administration                            teach task
                                                                                                                         Oakland Schools Regional   ES = Essential Standards
                           11.0901 Computer Systems Networking                    3 = Accomplishes task to criteria            Curriculum           PS = Pathway Standards
                                                                                  2 = Accomplishes task with help        Network Administration     FS = Foundation Standards
                                 and Telecommunications                           1 = Exposed to the task                                           C & E = Career & Employability
                                   Segment 12 - Security                          N = Not exposed to task                     Career Option