Rockin’ ‘Round the Christmas Tree Volume 31/Number 12 You are invited to attend the annual on your holiday seasonal trivia as you come meet friends and make new acquain- Holiday Party on December 6th at Maple could be selected to win a prize for the most tances as 2007 winds down and the New December 2007 Dale Country Club from 6:00 to 9:30 p.m., correct responses. Year begins. meet Santa for cocktails, and enjoy a fun- Special prizes will also be given for The Call the Chamber at 734-7513 to make filled party with your friends at the Cham- Best Holiday Party Tie, The Best Holiday your reservation for the party. Cost is $32.00 The Central Delaware Chamber of Com- ber. Sweater, and The Best Holiday Jewelry. after November 30th. Credit cards are ac- merce is the premier business organization that In addition to regular party fare, food Winners will be selected by the audience cepted. fosters economic growth in Central Delaware. stations, sponsored by local businesses, will during the program. Also, Santa and Mrs. This party is brought to you by Wa- The Central Delaware Chamber of Com- be positioned around the room, and your Claus will make an appearance to give gifts chovia Bank, George & Lynch, Pryor & Or- merce recognizes the following values: trust- favorite beverages will be available. DJ Alex to lucky ticket winners. dway, Bayhealth, Comcast Cablevision, worthiness, achievement, being engaged, and Vaughan will entertain you with dance There will be plenty of time for dancing Chesapeake Utilities, and R&R Commercial stability. music as well as a few surprises. Bone up and socializing throughout the evening. So Realty. We continue our commitment to a vision that builds on the best the community has to 25th Annual Caroling on The Green offer, its history, its culture and its values. On Wednesday, December 12th, hun- gley Air Force Base, Virginia. The band has nied by music provided by David Wilkins. dreds of area residents will gather in holi- a long history of entertaining the American Dennis Jones will, once again, entertain day spirit to sing traditional Christmas public and promoting esprit de corps in the everyone as the event’s emcee, and Santa carols on The Green in Dover. The songs military. They strive to inspire the hearts will make an appearance to the tune of will be led by local dignitaries representing and minds of our men and women serving “Santa Claus Is Coming To Town” sung by education, the media, USO Delaware, Main around the world and to tell the Air Force all the parents and children eagerly await- In this issue… Street, State legislators, members of Kent story through the power of music. ing a glimpse of the jolly man himself. County Levy Court, Dover City Council, The Heritage Brass Quintet is a welcome If you plan to attend, remember to wear 3rd Annual Dover Air Force Base, and the Board of Di- and exciting addition to Caroling On The warm clothing and to bring flashlights. rectors of the Central Delaware Chamber of Green this year. Come early to hear their in- Song books will be provided by the Dover Business Expo Commerce. spiring music before the caroling program Post at the event and in the December 5th Page 5 This year, the Heritage Brass Quintet begins at 7:00 p.m. edition of the newspaper. will perform from 6:30 p.m. to 7:00 p.m. The As the community comes together on The Green is located on State Street be- Quintet is comprised of two trumpets, a December 12th, Boys and Girls Clubs, scout tween Water and Loockerman Streets, and December, 2007 horn, trombone, and tuba, and is part of the troops, church groups, and members of parking is within walking distance from the Events United States Air Force Heritage of America other organizations are welcome to join in Water Street parking lot or at any of the Page 7 Band, a 60-member ensemble based at Lan- the singing of Christmas carols accompa- State of County buildings. Questions Dover named best in AMC Concerning MRSA By Tech. Sgt. Kevin Wallace Who would rise to the top of the command specialties. Within those areas, Team Dover Page 8 436th AW Public Affairs and bolster their pride? Who would take offered 137 areas of excellence for evaluator home the winnings? review during a 10-hour visit. The stage was set for a tough competition Dover Air Force Base soared above the rest “I can’t say it any more clearly – you were Workers Compensation as forces from the Mid-Atlantic battled forces of Air Mobility Command Nov. 2, when offi- MAGNIFICENT!” said Col. Steven Harrison, Insurance Rate Cuts from the South and West. The stakes were cials announced Dover bested the efforts of 436th Airlift Wing commander. “Being the Page 9 high – with money and pride on the table. Travis AFB, Calif., and Charleston AFB, S.C., best does not come easy, yet you’ve shown in the AMC Commander in Chief’s Installa- yourself to be the best mobility wing, in the tion Excellence Award and rewarded Team best Air Force on the planet.” Dover Team Provides Dover with $100,000 for quality-of-life proj- Many Dover Airmen may have felt the Direction for ects. deck was stacked against them as the inspec- Entrepreneurship The winning trophy and check were pre- tion was thrown right into the mix with the Program sented to Team Dover by Maj. Gen. James first-ever Air Force Smart Operations for the Hawkins, 18th Air Force commander, on be- 21st century senior leader’s conference, a Page 10 half of the AMC commander, Gen. Arthur major accident response exercise, deployment Lichte, in a celebration Wednesday at the Base exercise and several distinguished visitors Theater. touring the base. On top of that, many Dover The command’s and the Air Force’s prior- Airmen returned from the Airlift Tanker As- ity was summed in four words: ‘taking care sociation conference the day the inspection of Airmen.’ Taking care of Airmen is nothing began. CHAMBER OF COMMERCE OF THE UNITED STATES new as the focus on winning the Global War “In the wake of a very hectic schedule and Maj. Gen. James Hawkins, 18th Air Force on Terror, developing Airmen and taking care days of downpour and high winds, Team commander, presents Col. Steven Harri- of them and their families, and recapitalizing Dover had the base looking spectacular,” said son, 436th Airlift Wing Commander, a tro- phy on behalf of Gen. Arthur Lichte, Air and modernizing the fleet, is constantly at the Colonel Harrison. “Our Airmen’s apparent Mobility Command commander, for the forefront of Team Dover’s commitment to ex- enthusiasm and mission focus carried the base’s selection as the AMC Commander cellence. day.” in Chief’s Installation Excellence Award Wings from 12 installations competed for For most of AMC, preparation meant one winner at a victory rally in the Base The- the award. AMC’s evaluation team scored wing on one base getting ready to shine. ater. (U.S. Air Force photo/Jason Minto) seven different focus areas in 26 functional See DOVER NAMED BEST, page 2 Page 2 Chamber Connections, December 2007 Judy’s Kent County Businesses Conduct Food Drives to Help Restock Local Pantries Journal Kent County businesses are sharing their good fortune with our needy fam- ilies this year by contributing cans of stock our local food pantries with your donations. If you and your employees would like food to the “Caroling On The Green” to participate in this holiday tradition, We Thank You for your Patience … food drive. A collection of canned goods will continue through December 11th at and cannot attend the songfest, take your items to one of the following drop- As all of you know, we have been in the The new upgrades will also allow us to various businesses and distributed as off sites in Dover through December midst of upgrading our CDCC website track the hits to our site and to send at- part of the “Caroling On The Green” 11th: and as you also know, these upgrades tached files with our paid advertisements. food drive. Sign-A-Rama, 512 Jefferic Blvd. caused some issues for both members and We will also have the ability to have more “Caroling On The Green” is sched- Dover Post, 609 E. Division St. staff. We, as a staff, thank you for your pa- than one email address per company op- uled for 7:00 p.m. Wednesday, Decem- City Hall, 15 E. Loockerman St. tience. erating from one master listing. ber 12th, at The Green in Dover. City Administration Services, 5 Reed St. We thank John, and his staff at The staff is very excited about the new trucks will be stationed at The Green to Dover Public Library, 45 S. State St. Delaware. Net, who worked diligently on upgrades and we think you, our members, collect your non-perishable items which Dover Parks & Recreation, 1210 White the upgrades and now have us up and will be too. will be distributed to local food pantries Oak Road fully operational! I want to thank all the members who the following day. Electric Department, 860 Buttner Now that the upgrades are in place you have called during the upgrading to let us Part of the meaning of our holidays is Place have hopefully noticed a new program know they had noticed errors in the site. It to share what we have with others and Liberty Tax Service, 500 N. DuPont that we have initiated … the CDCC E- is because of your calls that we could track what better way than to put food on the Hwy., across from K-Mart (Tues.-Thurs.- News Blast. This new program allows us glitches and repair them. It has also been table of those less fortunate. Please help Sat., 10:00 - 2:00) to send an E-News(letter) to our members great to hear from so many of you. once a week which will list all of our up- I apologize for the frustration and in- coming programs, events, etc. You can convenience this transition caused, and I now click on the item of interest and it will thank you, again, for your calls and your take you to a page that will provide you patience. with detailed information and will also I hope all of you and your families have give you the option to pay for the event, if a safe, healthy and happy Holiday Season! necessary, on-line, right then and there. The staff of the CDCC looks forward to This way you will be able to take care of all a GREAT 2008! your Chamber business in one click of Judy Diogo your mouse! Now, that is good E-NEWS. President Central Delaware Chamber of Commerce 2007 Calendar Of Events December The Retired and Senior Volunteer Program (RSVP) offers opportunities for people 55 5 CDEDC Meeting Dover Downs years of age or older to use their talents and abilities in volunteer service to the com- 6 Leadership Central DE Government/Politics munity. The CDCC loves having these volunteers work on their projects every month. 6 Christmas Party Maple Dale CC Pictured, standing are: L to R: Edna Mitchell, Joan Armstrong, Kitty Carver, and Betty 11 CDCC Board Meeting Dover Downs Boyd. Seated are Joyce Gallen and Bill Boyd. 12 Caroling On The Green The Green 19 Caroling On The Green (Rain Date) The Green 24, 25 Christmas Holiday Office Closed CHAMBER NEWS Chamber News 31 Holiday Office Closed (USPS 462-490) Published by the Central Delaware Chamber of Commerce, the first ac- credited Chamber of Commerce in Delaware. We represent the interests of January is published monthly, the small business community. Over 800 businesses support CDCC. 1 New Year’s Holiday Office Closed by the 2007-2008 OFFICERS 2 CDEDC Meeting Dover Downs 2 Leadership Central DE Communications Central Delaware BOARD OF DIRECTORS Alan Kovitz, Elevations Unlimited, LLC ..................................Chairman 8 CDCC Board Meeting Dover Downs Chamber of Commerce, Lisa Hastings, Faw, Casson & Co., LLP ..........................1st Vice Chair 15 Marketing Meeting Golden Corral 435 N. DuPont Highway, David Burris, Pine Willow Acres ..............Vice Chair, Economic Develop. Ron Sayers, 30 Sunset Business Mixer PNC Bank-Downtown Dover, Delaware 19901. Sayers Jewelers & Gemologists ........Vice Chair, Organizational Dev. 302-734-7513 Kelly McKown, Incorporating Services, Ltd. ................Vice Chair, Community Affairs DOVER NAMED BEST Scott Kidner, C.S. Kidner & Associates......Vice Chair, Legislative Affairs Dean Blaha, North American Energy Services ..............Vice Chair, Military Affairs Continued from page 1 Col. Dennis Daley, 436th Maintenance Group Periodical Earl Tanis, Bayhealth Medical Center ....................................Treasurer However, for Dover, circumstances were not commander. Postage Paid at Nelson Mesick, Sue’s Beauty Salon..............Vice Chair, Smyrna-Clayton as simple. As AMC winners, Team Dover’s written John Friedman, Pathway’s DUI ......................................Past Chairman Dover, DE 19901 “This was a Team Dover effort highlight- award package will be forwarded to represent DIRECTORS ing the outstanding synergy and accomplish- AMC and compete against all other major Bryant Bell, Wilmington Brokerage/Wilmington Trust George Bailey, Sam’s Club ments of the Eagle and Liberty Wings, our commands. Headquarters Air Force will re- Peter Bradley, Dover Downs Hotel & Casino tenant units and the local community,” said view written nominations from all major com- POSTMASTER: Dr. Joel Halpern, Halpern Eye Associates Maj. Dave Glass, 436th Maintenance Opera- mands and select the top two bases as finalists. Send address changes to Mike Malkiewicz, Esq., Barros, McNamara, Malkiewicz & Taylor, PA Carol Young, Wachovia Bank tions Squadron commander, who, according Subsequently, the top two bases will re- Chamber News, Terry Burns, Burns & Ellis Realtors to Colonel Harrison, was paramount to Team ceive an Air Force evaluation team visit in Jan- 435 N. DuPont Highway, Dr. Dan Houghtaling, Delaware Technical & Community College Dover’s success. uary or February. The top base will earn the Dover, DE 19901 Charles Rodriguez, R&R Commercial Realty, Inc. Victor Schimp, Sheraton Dover Hotel One unique aspect was the base’s standing title ‘Best in the Air Force,’ and win $1 million up of an action center for the visit. for quality-of-life projects. PRESIDENT, Judy Diogo “(The center was) the centralized com- The following individuals were lauded “out- Subscription Price: STAFF mand and control that made our perfect syn- standing performers” by the AMC inspection Sandra J. Dale, Gina Aurora, Devon Fowler, Tammy Severson chronization of the five members of the team team: $20.00 per year (included Member Chamber of Commerce of the United States to 137 different sites on the base a possibility,” Capt. Thomas Abell, 436th MSS in membership dues) Chamber News Production and Layout by: Dover Post said Colonel Harrison. “This synchronization Capt. Mark Slik, 436th CS was one item the team described as ‘amaz- Senior Master Sgt. Matthew Fortier, 436th Additional mailings are available for a $20 subscription fee. In many cases, more than one ing.’“ LRS individual in a member business would like to receive information from the Chamber. By Another aspect was the commitment of Tech. Sgt. Jennifer Hellwig, 436th OSS forwarding the subscription fee, the Chamber will satisfy the second class postage re- quirements and that individual will be added to the mailing list. Colonel Harrison’s hand-picked team, led by JoAnne Deramo, 436th CES Chamber Connections, December 2007 Page 3 Thanks For Your Renewal! 36 Years Todd’s Lawn Care Service Delmarva Speed & Sport Jetset Travel, Inc. Carl King, Inc. 14 Years Delwood Trailer Sales, Inc. Palmer Construction, Inc. 33 Years Del-One Ronald McDonald House of Delaware Vibrant Development Group Procter & Gamble 12 Years 3 Years 1 Year 29 Years ESS - Geiger Gateway Construction, Inc. CSC & Associates, LLC Solar Electric 11 Years Hilyards Business Solutions Delaware Aero Space Education 24 Years Duffield Associates, Inc. John H. Brothers Foundation Blood Bank of Delmarva 10 Years Spence’s Bazaar & Flea Market, Inc. Lobby House EZU Signs Johnathan’s Landing Public Golf, Inc. 2 Years Microtel/Dover 23 Years The Wellness Connection, Inc. CK Construction, Inc. SCORE American Heart Association, 9 Years Delaware Senior Olympics Star Technical Institute Kent Division AmericInn Lodge & Suites Norman M. Lippman, DDS 20 Years Comcast Spotlight Parkowski, Guerke & Swayze, P.A. Friedman’s Facts BHM Insurance Services & Government 8 Years I was quite moved when former Dover tend Del Tech at no charge. Relations, Inc. New Burton Mini Storage, Inc. Mayor Jim Hutchison referred to Central I can go on for many paragraphs about 19 Years 7 Years Delaware as an education destination. all the wonderful programs this school of- Dover Vision Centre, Ltd. At Home Mortgage Since then many others have referred to fers but space is limited, I’ll focus on the 18 Years 6 Years Central Delaware that way. Last month I most impressive program I was exposed to Comcast Cablevision of Delmarva, Inc. Excell Construction, Inc. had the opportunity to meet with Dan during my visit. As you can imagine, there 16 Years Signature Stitches Simpson and Sandra Looney of Delaware can be many obstacles for students seek- Peter A. Oldziey The Business Ledger Technical & Community College. Let me ing to go to college. This program uses PNC Bank Delaware-Commercial 5 Years tell you, the tuna sandwich was fine but money from its treasury to help reduce Lending Domino’s Body Shop the eye-opening information that I re- and eliminate such problems. For exam- Re/Max Horizons, Inc. Friends of Bombay Hook, Inc. ceived during the meeting was the real ple, if a potential student cannot attend Sam’s Club 4 Years treat! It was very clear why “Community” class because of a child care issue, the folks is part of their name. This institution is at Del Tech can use some pre-designated NEW MEMBERS truly a part of our community with over 93% of the students being from Delaware and over 63% directly from Kent County – funds to provide help. A list of the type of problems that can be resolved with these funds does not exist – “we solve the prob- now that’s serving our community! And, lems as they arise.” A+ Learning Shoppe it’s no secret – at least not any more. En- We really appreciate all the wonderful 2151 S. DuPont Hwy., Dover, DE 19901 rollment is up way past the planned tar- things our institutions of higher learning Email: email@example.com Web Site: www.aplshoppe.com geted goal. here in Central Delaware do for the greater Sybil Gooden-Harvey .......................................................................................... 302 698-3000 With the help of programs like the good of our community. It is very clear to SEED program that began in 2006 more of me that Del Tech is a great part of our com- American Income our high school graduates are entering in- munity. As they say there – “Get in. Get 1575 McKee Road #201, Dover, DE 19904 stitutions of higher learning. Under this smart. Get Going!” Thanks for all you do Email: firstname.lastname@example.org program high school graduates that meet Del Tech! Bobbie Artwell .................................................................... 302 588-7173; Fax: 302 659-0234 certain educational requirements can at- – John Friedman Baskets of Blessings 174 Ancestors Place, Dover, DE 19901 Email: email@example.com Elizabeth Pires ...................................................................................................... 302 697-6367 Liberty Tax Service Serves Classic Designs and Promotions as a “Cell Phone for Soldiers” 106 Brandywine Drive, Dover, DE 19904 Email: firstname.lastname@example.org Web Site: www.classicdesigns.org Drop-Off Location Peter Thompson .................................................................................................. 302 734-9800 Liberty Tax Service Office is a “cell phone for DMB Technologies, LLC soldiers” drop-off location. Bring your old 110 North Main Street, Spruce Acres, Suite D, Camden, DE 19934 cell phones to their office at Rodney Village Email: email@example.com Web Site: www.dmbtechllc.com Shopping Center, Dover, on December 15th, Brad Haas, Danielle McMahan, 2007 from Noon to 4:00 p.m. Everyone will Marc McMahan .......................................... 302 387-0339, 302 531-5056; Fax: 302 387-0343 receive a gift and refreshments will be Good Neighbor Greetings, Inc. served. 14 Sunset Lane, Milford, DE 19963 Email: firstname.lastname@example.org Web Site: www.goodneighborgreetings.com Denise Roy ............................................................................ 877 473-3848; Fax: 302 422-8670 National Security 546 Smyrna Landing Rd., Smyrna, DE 19977 Email: email@example.com Seth Malcolm, Sean McKracken ........................ 800 239-3636; Sean’s Cell # 302 399-1560 Quickfoods, Inc. 114 Stuart Drive, Dover, DE 19901 Email: firstname.lastname@example.org Adolfo Bengzon, Jr. .............................................................................................. 917 848-8191 The Emory Hill Companies 10 Corporate Circle, Suite 100, New Castle, DE 19720 Email: email@example.com Web Site: www.emoryhill.com Jennifer Banning .................................................................. 302 322-9500; Fax: 302 322-9518 Towles Electric Inc. P.O. Box 99, Smyrna, DE 19977 Email: firstname.lastname@example.org Web Site: www.towleselectric.com Nick Sebastian ...................................................................... 302 653-9022; Fax: 302 653-9042 Page 4 Chamber Connections, December 2007 MEMBER NEWS *John Shevock, MSM, Bayhealth Med- *Juanita Beauford was selected as the Museum & Village will have the High *As you make your holiday lists, plan to ical Center’s Manager of Radiation On- 2007 State Star of the Delaware Small School Interpreter Corps from Dover Sen- stop at the Agricultural Museum & Vil- cology received the American College of Business Development Center. Ms. Beau- ior High School in place for Saturdays at lage! The Village Emporium is a great Healthcare Executive (ACHE) Regent’s ford is the Director of the Procurement the Museum. These interpreters will be in place to do your shopping and is filled Award for significantly contributing to- Technical Assistance Center (PTAC) of 1890 costume and will take visitors on with unique gift items for everyone on wards the advancement of healthcare man- Delaware at the University of Delaware highlighted tours of the Village and ex- your list. The income from the Emporium agement excellence and the achievement of Small Business Development Center in hibits. Encourage their participation in mu- helps support their operational budget. goals of ACHE. Newark. She was chosen by SBDC for seum and volunteer life by visiting and Don’t forget that members receive a 10% *Liberty Tax Service, located at 500 N. being an exemplary performer, making a taking a Saturday tour. discount! DuPont Hwy., Dover, has new hours: significant contribution to the Delaware They are open Tuesday, Thursday, and Sat- SBDC program, and showing a strong provide professional references upon re- urday from 10:00 a.m. to 2:00 p.m. commitment to small business in quest. *According to the Tenth Annual Health- Delaware. Her main focus is connecting Please visit our website to ﬁnd out more Grades Hospital Quality in America study, small businesses in Delaware with govern- about the valuable technology services that Bayhealth Medical Center was ranked ment contracting opportunities. Last year we can offer your company at Best in Delaware for Cardiac Surgery. PTAC clients were awarded more than 134 www.dmbtechllc.com. Bayhealth was also five-star rated for valve contracts totaling more than $51 million. DMB Technologies offers a free assess- replacement surgery and treatment of *Barbara McKeever, L.C.S.W. has joined ment to determine the problem you may heart attack. Among the study’s key find- Delaware Hospice as the New Hope Be- have or technology needs for your company. ings: Five star rated hospitals, such as Bay- reavement Counsel for New Castle County. Also, if your ﬁles are really backed up, con- health Medical Center, had significantly New Hope was established in 1990 as a free tact DMB Technologies by phone (302) 387- lower risk-adjusted mortality across all bereavement program for youth aged 5-17. 0339 or email our sales department at three years studies; across all procedures The first of its kind, New Hope has sup- email@example.com. and conditions studied, there was a ap- ported more than 1,200 children and ado- A ribbon-cutting ceremony will be held proximate 71 percent lower chance of lescents since then and has become a DMB Technologies for DMB Technologies on Thursday, De- dying in a 5-star rated hospital compared model nationwide for dealing with grief Marcus E. and Danielle L. McMahan de- cember 13th, at 1:00 p.m., at 110 N. Main to a 1-star rated hospital; across all proce- and loss. cided after many years in the IT industry to Street, Suite D, in Spruce Acres, Camden, dures and conditions studied, there was a *Gary Siegelman, MD, MSc, CPE, was create a matrix of technical experts that pro- Delaware. See you there! approximate 52 percent lower chance of recently named the Senior Vice Presi- vide professional computer and networking ding in a 5-star rated hospital compared to dent/Chief Medical Officer of Bayhealth services to businesses that feel they are not Good Neighbor Greetings the U.S. hospital average. Medical Center. Dr. Siegelman has overall receiving what they are paying for. Good Neighbor Greetings is the area’s *Peggy H. Eddens has joined the execu- responsibility for the medical staffs at Kent What makes DMB Technologies different new “welcome to the neighborhood service.” tive management of WSFS Bank as Execu- General and Milford Memorial Hospitals from other IT companies? We will send out a We are a service business that beneﬁts the tive Vice President and Director of including recruitment of new physicians, quality focused engineer to perform the serv- community, the new homeowner and local Human Capital Management. In her new the hospitalist program at both campuses, ice call or project. Other IT companies may participating businesses. role, Ms. Eddens will oversee all aspects of and hospital-wide and medical staff qual- send out a semi-certiﬁed engineer that will, For the business owner: There are new human capital management, training and ity and performance improvement. hopefully, ﬁgure out the problem in a rea- homeowners moving into Kent County. leadership development for the company. *This Fall, the Delaware Agricultural sonable amount of time. The DMB Technolo- How would you like to make those new gies approach was developed to give the best homeowners, your new customers? quality service along with the right engineer Good Neighbor Greetings uses a personal on the job! Our goal is to ensure that your approach to present your business informa- technology is reliable and efﬁcient for all tion to new homeowners soon after they your business needs. move in. Through targeted “word of mouth” The way DMB makes this possible is by advertising, we direct them right to your employing certiﬁed engineers with over 20 door. The personal recommendation is pow- years of corporate business experience rang- erful. The audience is one of the hottest buy- ing from health care, ﬁnance, legal and many ing markets available. We present your other ﬁelds. Our standard of quality service business “your way” with your brochures. means that you will always receive our best We don’t just leave them information – they work. And because your network is critical get it presented. to your business, we will work around your For the community: Good Neighbor hours of operation. Greetings is determined to show the true One of our customers had this to say spirit of Kent County to the new homeowner. about DMB Technologies: “DMB came We strive to gather interesting information to through from the start to ﬁnish, without any share with the residents to encourage them down time. We are very pleased with the service to become part of their local community and that we received.” DMB Technologies services to enjoy all that the area has to offer. companies throughout Delaware and will See NEW MEMBERS, page 5 If your business has trouble achieving... • Orderly growth • Increased profits • A sound strategic plan... Contact SCORE at: telephone: 302-745-1315 www.scoredelaware.org Counselors to America’s Small Business For free and confidential small business counseling from our SCORE volunteers visit our website. For more information on becoming a SCORE volunteer call Herb Konowitz at 302-745-1315. Chamber Connections, December 2007 Page 5 Delaware.Net to host its 3rd Annual Business Expo A Fundraiser for Local Area Chambers of Commerce One of the most effective ways to adver- businesses participating annually in past magazine sponsors.” participation. Attendees do not need to be a tise and market a business in today’s indus- events, Delaware.Net, Inc. has presented Delaware.Net, Inc. President, chamber member. try is business-to-business (B2B) marketing. over $30,000 to local chambers of commerce. Mr. John McKown CDCC members participating this year This type of strategy can target prospective This year, Delaware.Net, Inc. has come The Expo was created by Delaware.Net, are: Dover Mall, St. Joseph’s at Providence customers and increase proﬁtability up with considerably different ways to bet- Inc. to help businesses who want exposure Creek, First Class Properties, Delaware En- through networking and promoting serv- ter accommodate businesses who attend in business-to-business (B2B) marketing, ergy Solutions, Polytech Adult Education, ices to other businesses in any given area. this mix and market event. The last two and to gain awareness and support of other Verizon Wireless, Vision Centre, JT Spe- The Delaware Business Expo, hosted by years have become incredibly successful businesses needs. cialty Mats & Framing, Wesley College, Delaware.Net, Inc., is a free B2B event pro- with participating media sponsors, guest Businesses who attend the Delaware Local Book Publishing, Delaware Tech, and moting statewide advertising for businesses speakers for business seminars, and grow- Business Expo are more likely to boost Incorporating Services. serving as a fundraiser for all EIGHT local ing business attendees. sales, develop future sales leads, forge Delaware.Net, Inc. is an interactive Delaware area chambers of commerce. This “To increase foot trafﬁc to the show, we strategic new partnerships, and heighten agency serving North America, located in year’s event will be located at the Dover are partnering with additional media spon- product, company, and brand awareness. Dover, Delaware. This web design ﬁrm pro- Downs Hotel and Casino in Dover, DE on sors for 2008. We have just come to an To sign up for the event, go to www. vides web site development, ColdFusion Wednesday, March 5th, 2008. agreement with Morning Star Publications, DelawareExpo. com. All booths are ﬁrst- Application and database programming, Over the past two years, B2B marketing which will supply us with more advertis- come, ﬁrst served. The event is FREE and website hosting, search engine marketing, has become increasingly successful in the ing downstate. Also look for radio and TV open to the public. Exhibitors are encour- graphic design, and MORE, all for small state of Delaware. With one hundred local sponsors in addition to newspaper and aged to help promote the event to increase businesses up to very large organizations. NEW MEMBERS Looking for ideas for To our new neighbors: Good Neighbor questions on how Good Neighbor Greetings Our company has been providing low Community Greeters make personal wel- come visits to you in your home, at your con- works, please contact us. For more information contact Denise cost benefits to working families for more than five decades. We work with numerous Christmas gifts? venience; just like the “old days.” Our Roy, (877) 473-3848, droy@goodneighbor labor unions, credit unions, schools, busi- Greeters are friendly and knowledgeable greeting,com. nesses and professional associations across Use the Chamber about the area. They will do their best to the country. We recently opened an office at make you feel welcome and get you familiar American Income 1575 McKee Road, Suite 201, Dover, Membership Directory with local attractions, events, and sponsoring Life Insurance Delaware, and we offer a $3,000 Accidental at www.cdcc.net businesses. American Income Life Insurance was es- Death & Dismemberment Policy at no cost for a listing of We are currently accepting application for tablished in 1924, and we are the only 100% to every business for every employee. We both vendors and greeters in Delaware, union label insurance company in existence also offer a no cost Health Service Discount area businesses. South Eastern PA and Central NJ. today. Every member of our company in- Card which provides savings up to 50% on Gift certificates for service, retail Good Neighbor will also be expanding cluding the president, Roger Smith, is a health related services. For more information items, and dining certificates will be into other targeted markets. If you feel that member of Local #277 of the OPEIU, that’s on our low cost and no cost benefits, contact a big hit for that special person on the “direct” approach is the best form of ad- the Office & Professional Employees Inter- Bobbie Artwell at (302) 588-7173 or by e-mail your list. vertising for your business or you have more national Union. at firstname.lastname@example.org. Is Your Health Insurance: • Too expensive? 2 0 0 7 • Too complicated? Celebrate the success of Delaware’s top female • Giving you little or no benefit? executives and be inspired by our guest speaker’s achievements. Thursday, December 6, 2007 11am-1pm HSA 100SM Offers THE CRYSTAL BALLROOM, DUPONT COUNTRY CLUB A Solution. MISTRESS OF CEREMONIES: Nancy Karibjanian Anchor of Delaware Tonight Adjunct Professor of Communication • HSAs typically cost less than traditional plans. University of Delaware. KEYNOTE SPEAKER: • HSAs make quality coverage simple. Carolyn Burger Former CEO of Bell Atlantic • HSAs help you save tax-deferred. and current chairperson of the Board’s Nominating and Corporate Governance committee at Wilmington Trust. FOR TICKETS OR MORE INFORMATION: Call for a FREE quote! Call (302) 504-1364 or visit www.delawaretoday.com. JOHN STILL, RHU $30 INDIVIDUALS / $200 TABLE OF 8 Includes lunch. Dover Financial Group, Inc. SPONSOR: (302) 734-4448 or e-mail DFGgroup@aol.com 35183PA-0404 For costs, benefits, exclusions, limitations, and renewal terms, call John Still, an independent insurance broker offering plans underwritten by Golden Rule Insurance Company and other insurers. Policy Forms: GRI-PA-19.1-06 & GRI-PA-21 071062 Page 6 Chamber News, December 2007 Leadership Central Delaware History & Environment Day It was a perfect day on the first of No- important landmarks from the Under- thrower which was used by the Native forts and managing the waste while mini- vember to be outdoors and exploring the ground Railroad as well as fascinating Na- Americans for hunting game. Even one of mizing the impact on the environment. History and Environment of Kent County. tive American history. We arrived in Leipsic our own class members got to throw a spear On our way back to Dover, Nena dis- We began at Bombay Hook National and were greeted by waterman Leonard with it, which we then found out why it was cussed some traditional American Indian Wildlife Refuge with LCD Alumni from the “Limbo” Voss who shared with the class illegal to do on city grounds. We then toured ideologies concerning relationships with the Class of 2004, Program Chair and Refuge how he and his family make a living the impressive Dickenson Plantation and living world and engaged the group in an Manager Terry Villanueva. We toured the throughout the year by crabbing, fishing for even had the opportunity to make sachets open discussion about history and the envi- beautiful grounds and got to do a little bit of eel and conch, and even getting to enjoy the that they used many years ago to ward off ronment. Our last stop was the Dover dip netting. They even caught some tad- winters a little in Colorado. It was great to mosquitoes and other bugs. Power Plant, North American Energy Serv- poles and minnows and saw other water hear that the local businesses are buying During a wonderful lunch at Roma Ital- ices. Operation and Maintenance Manager, fowl. Bombay Hook is a major tourist at- local. ian Restaurant, the panel discussion heated Ken Beard, also an LCD Alumni from the traction in Kent County and has many pro- Next we boarded the bus, sponsored by things up. The topic was Land Use Planning Class of 2006, showed the class all of the dif- grams for families and hunters of all kinds. Delaware Today, to the John Dickenson Plan- and the Comprehensive Plan. This was a ferent sources of energy, the costs and the ef- On our way down Historic Rt. 9, Nena tation. Before taking the tour, Nena was able perfect topic to tie in the environment and fects on the environment for each one. We Todd, a Historic Interpreter from the to show off her skills on the grounds of the future growth in Kent County. Dean Holden then put on our glasses and hard hats to see Delaware Visitors Center, pointed out the Plantation with the Atlatl which is a spear from CABE & Associated moderated a panel how the plant operates. Since the City of with Greg Moore from Becker Morgan Dover is on a grid system, it was cheaper for Group, Michael Harrington, Jr from Har- them that day to buy their electric needs out- rington ERA Realty and Sarah Keifer from side the city and the plant was not running. the Kent County Department of Planning. It was very interesting to see process and the They presented to the class a draft Land Use control room. I know it was difficult to fight Comprehensive Plan and then discussed the the urge to push all of the buttons, but the need for a mix of both high and low density class did a good job. residential planning for the tremendous Thank you to DE Solid Waste Authority growth we are expecting for Kent County. for sponsoring this very informative and in- After lunch, we were off to tour the Sand- teresting day and to Terry Villanueva for town Landfill. Delaware Solid Waste Au- putting it all together. I know the class thority sponsored this very informative day learned a lot about the history and the future and also took our bus on top of one of the plans for Kent County and how our envi- landfill sites to see where our trash goes after ronment will be affected by each choice we it leaves the curb. Logan Miller discussed make. the challenges they face with recycling ef- Gina Aurora Your Chance … Meet two new CDCC employees Left is Tammy Severson who is working part-time as to make a difference CDCC’s Office Assistant/Spe- cial Events Assistant. Tammy is a highly-motivated event management professional We are currently seeking Chamber members who want to who has organized and super- make a difference by joining The Marketing Committee. The vised a host of special events and has recruited and trained primary purpose is to attract new members to the Chamber volunteers. She has a history and to market its many benefits. of public speaking to a variety of audiences including ten years with the State of … Simply by contacting new members Delaware Department of Cor- rections on topics related to becoming part of a produc- Simply by contacting new members and attending Chamber tive, crime-free environment. While with the CDCC, Tammy functions to be that familiar face for the new members. has assisted with the Cham- ber’s Big Boys Toys Show, James Bond 007 Auction, the Chamber’s Holiday Party, and other projects. Chamber members who are interested On the right is the CDCC’s newest employee, Devon Fowler. Devon is the Chamber’s Administrative Assistant and is the front line person who will assist all the staff of the please call or email: organization. Devon previously worked as the Office Automation Clerk for Dover Air Force Base. While her duties consisted of answering a multi-line phone, office correspondence, tracking cargo, etc., she also planned events, created a visitors’ brochure, the depart- Gina Aurora, Membership Director ment’s website, Power Point presentations and informational worksheets, and was re- 302-734-7513 sponsible for departmental training. You will soon meet these two individuals at a CDCC event. Please welcome them to email: email@example.com the CDCC family! Chamber News, December 2007 Page 7 Be a Santa to a Senior Continues Popular Holiday Gift Tradition Home Instead Senior Care has teamed from November 1 through December 15, quests. Dover and December 15 at Lewes Senior up with local community organizations, works: Prior to the holiday season, the Holiday shoppers can pick up an orna- Center both at 10:00 a.m. Volunteers will retailers and volunteers to collect, wrap, participating local non-profit organiza- ment, buy items on the list and return be needed for both parties to help with and donate gifts to needy or lonely seniors tions along with local businesses (who will them unwrapped to the store, along with wrapping. in Kent and Sussex counties. This year’s make donations), Catholic Charities, the senior ornament attached. Home In- “Be a Santa to a Senior is an annual holi- campaign will focus on isolated seniors, Luther Towers of Dover, will identify stead Senior Care then enlists the volun- day tradition that is changing the way some of whom are among this nation’s needy, orphaned and isolated seniors in teer help of its staff, senior-care business many view the needs of seniors during the “elder orphans.” the community and provide those names associates, non-profit workers and others holidays,” Ware said. “We hope that the “We see older adults who have no one to Home Instead Senior Care. to collect, wrap and distribute the gifts to community will support our efforts as a during this festive season and that makes Christmas Trees in Kent County are in: these seniors. Preschool students from way of giving back to the seniors in our for a very sad and lonely time,” said Halpern Eye Associates at 885 S. Gover- Wesley United Methodist Preschool and area who have given us so much.” Robert Ware, owner of the Home Instead nors Ave., Heritage at Dover on 1203 Corporate Kids Learning Center in Dover If you or someone you know is inter- Senior Care office in Dover. “Whether they Walker Road, Sam’s Club on 1572 N. and Whatcoat Christian Preschool and The ested in volunteering to help with the city- are in a nursing home or in their own DuPont Hwy., Dover Mall on 1365 N. Kinder Academy in Camden will make wide gift-wrapping day, contact Trina homes, where more are choosing to stay, DuPont Hwy., and Kmart on 515 N. cards for the seniors to put on the gifts. A Mount at 302-697-6435 or 888-272-0223. it’s important to reach out to isolated older DuPont Hwy.. in Dover. They will feature city-wide gift-wrapping day, when hun- Businesses are encouraged to contact the adults during this special time of the year.” ornaments with the first names only of the dreds of the presents will be wrapped, will local Home Instead Senior Care office Here’s how the program, which runs needy seniors and their respective gift re- be held on December 8 at the Heritage at about adopting groups of seniors. Celebrate the Season December 2007 Dover to Host Festival of Lights Annual Open House Slated for Woodburn November 26 through the Holidays – Explore the City of Dover’s annual Festival of Saturday, December 8 – Join Delaware Governor Ruth Ann Minner for her annual Lights. 302-736-7050 or www.cityofdover.com. Christmas Open House at Woodburn, 302-739-5656 or www.state.de.us/ woodburn. Cut Your Own Fresh Christmas Tree Thanksgiving - December – Central Delaware offers 12 Christmas tree farms where Dickens Era Quartet Performs Holiday Musical you can select and cut your own Christmas tree to guarantee freshness. For a Tuesday, December 18 – First State Heritage Park will sponsor the Dickens Era complete list, call Delaware Department of Agriculture at 800-282-8685 or visit Quartet, Spiced Punch, at Christ Church in Dover, featuring holiday cheer, singing www.state.de.us/deptagri/. traditional tunes, tales and toasts. 302-739-9194 or www.destateparks.com/ heritagepark. George Washington Teaches Best Holiday Manners December 1 – “Washington’s Rules of Civility,” an interactive interpretation to First Night Dover on New Year’s Eve teach good holiday manners, will be featured at Legislative Hall at 12:30 p.m. Monday, December 31 – First Night Dover, downtown Dover features live enter- Great program for all ages. 302-739-9194 or www.destateparks.com/heritage tainment at venues throughout the town. Two fireworks displays, www.newszap. park. com/firstnight/. Ag Museum Hosting ‘A Farmer’s Christmas’ Ring in the New Year … with Laughter Friday and Saturday, December 7 and 8 – The Delaware Agricultural Museum will Monday, December 31 – Ring in the New Year at Christina’s Comedy Zone at Dover host its annual A Farmer’s Christmas, Fee, 302-734-1618 or www.agricultural Downs Hotel & Casino®800-711-5882 or www.doverdowns.com museum.org. Second Annual Chocolate Festival Weekend Friday, Saturday and Sunday, December 7, 8 and 9 – Check out the Second Annual Chocolate Festival in the Hotel Lobby, free admission, Dover Downs Hotel & Casino®, 1131 N. DuPont Highway, Dover, www.doverdowns.com or 800-711- 5882. Dover Federal Credit Union celebrated the grand opening of its new corporate center on November 15, 2007 with a spe- cial dedication and ribbon-cutting cere- mony as part of the expansion plans for the $220 million in assets financial insti- tution. The new facility is located at 1075 Silver Lake Blvd., off Walker Road in Dover. Pictured left to right are: Miles Stan- dish, Dover FCU Board Member; Jim Williams, Jr., Treasurer; Charles Miller, First Vice Chairman; Marty Talmud, Board Member; Russell McCready, Chairman; Alan Kovitz, Chairman of the Central Delaware Chamber of Commerce; Kathy Adams, Second Vice Chairman; Bonnie Yeomans, Board Member; Pat Mahaney, President of Credit Union League; Mary Frey-Voss, Secretary; and David Clen- daniel, President and CEO of Dover Fed- eral Credit Union. Page 8 Chamber Connections, December 2007 Methicillin Resistant Staphylococcus Aureus (MRSA) By Ramesh K. Vemulapalli, MD four children from Minnesota and North •Community acquired MRSA skin infec- for this disease. All suspicious skin and soft Infusion Solutions of Delaware, Dakota between 1997 and 1999. The children tions usually appear as small red bumps that tissue infections should be treated as com- LLC/Delaware Infectious Diseases had severe pneumonia and sepsis. All of look like spider bites, ingrown hairs or boils munity acquired MRSA until proven other- them grew MRSA from various body sites. that swell and get pimple-like white heads. wise. Recently the public has been inundated The MRSA could be treated with multiple •Although these lesions can occur any- •Among athletes, good hygiene must be with news reports on methicillin resistant antibiotics, unlike the hospital strain of where, they are more common in the neck, followed, including showering and washing staphylococcus aureus, known as MRSA. MRSA, but the children were initially given arm pits, groin and buttocks. with soap and water after all practices and MRSA is a type of the common bacteria an antibiotic which could not treat the While most MRSA infections are not se- competitions. Coaches should ensure that called staphylococcus aureus but it is resist- MRSA. Since then, community acquired vere, both physicians and the public should players do not share towels and personal ant to the most commonly used antibiotics. MRSA outbreaks have been reported across be aware that on rare occasions, it can cause items, that routine cleaning of the shared Infectious disease professionals have the country in groups including children at- severe infections like pneumonia or necro- equipment is done and that adequate soap been dealing with these bacteria for several tending child care prison inmates, men who tizing fascitis (known as flesh eating bacter- and hot water are available. More impor- decades now, mainly in the healthcare set- have sex with men, military recruits and ath- ial infection). These patients can become tantly, coaches should assess athletes regu- ting. Now that MRSA has become a com- letes. septic and die if not diagnosed and treated larly for skin lesions and exclude players munity problem, it is important for the Community acquired MRSA is usually promptly. with potentially infectious skin lesions from public to know how it spreads, the symp- transmitted through close contact with a While hospital acquired MRSA is resist- practice or competitions. toms, treatment and the difference between person who has either a draining lesion or ant to many drugs, community acquired •In the home, parents and other adults hospital and community acquired MRSA. by sharing equipment, clothing or personal MRSA can be treated with some common should enforce frequent hand washing with According to the CDC, in 1974, MRSA in- items among athletes in team sports or antibiotics which can be taken by mouth. In soap and water or antimicrobial liquid/gel fections were two percent of the total num- household members. addition, intravenous antibiotics can help in cleansers. Family members should avoid ber of staphylococcus aureus infections. I •Community acquired MRSA is usually particularly severe cases. sharing soap, razors, towels or athletic gear. 2004, it was 63 percent. This increase re- transmitted through close contact with a We can do a lot as a community to de- If we all understand how this infection is sulted from antibiotics overuse and lack of person who has either a draining lesion or crease the transmission of community ac- spread and take appropriate precautions, we proper hand hygiene among health care by sharing equipment, clothing or personal quired MRSA: can decrease the spread community ac- workers. items among athletes in team sports or •Physicians and other health care per- quired MRSA and alleviate the fears of In 1999, the CDC reported the deaths of household members. sonnel should have a high level of suspicion everyone in our community. Together we can do it – Brick By Brick As many of you are aware, the Greater Dover area. Each year, the income generated asset base so that the Foundation becomes $110,000 goal and we are confident that with Dover Foundation is an endowment fund by the Greater Dover Foundation is given to a multi-million dollar vehicle that can truly support from community members like you that was established in 1992 by the Greater non-profit organizations and public institu- make a significant and positive impact on we will reach our goal by December 31st. To Dover Committee in response to a $25,000 tions in greater Dover to address pressing the quality of life of Dover residents each help us meet our goal we are selling single matching grant from the Delaware Com- needs in our community. and every year. We want, as our brochure and double bricks that we will engrave for munity Foundation. Since that time, the Last fall, the Greater Dover Foundation says, to “endow Dover’s future.” community members and then place in the fund has grown to over $550,000 through began a visibility and awareness campaign. As part of the visibility and awareness sidewalks along Loockerman Street. These gifts, small and large, from community By raising the awareness of the Greater campaign, the Greater Dover Foundation bricks are great gifts for holidays and are a members and businesses in the greater Dover Foundation, we hope to increase the began a community matching challenge, way to honor someone you love. In addi- Brick by Brick, last October. The Greater tion, every business in Dover should have Dover Foundation Board of Directors raised their company represented. Want to see $110,000 which is serving as the principal some of the bricks that have been bought to pool of money for the community to match date? Take a look in front of Forney's Too or The Spirit of the Holidays! by December 31, 2007. Basically, with each dollar we receive during the matching chal- lenge, we will receive another dollar from the matching fund. In other words … each the Dover Art League. It’s fun to stop and read what others have put on their brick. Single bricks are $170 and double bricks are $300. For more information about how to ...as seen through the eyes of our of your dollars are really worth two dollars. This community matching challenge has not buy a brick, please visit our website (greater doverbricks.com) or call our Executive Di- children only helped to promote the mission of the Greater Dover Foundation, it is helping to rector, Lisa Ratliff (302-734-2513). Please help us build a stronger founda- This December, send a very bring the Dover community together to tion for Dover’s future and help us reach special greeting to your support causes that really do matter. our goal by December 31st. Together we can To date we have raised 74% of our do it … Brick-by-Brick! friends and customers...with unique, original drawings from area children. We are of- Tech Prep Delaware supports fering a special Christmas and New Years Greeting Package. DelTech’s culinary arts program Christmas Greetings will Delaware Technical & Community Col- According to College Vice President and run on December 19th & lege, Terry Campus culinary arts program Campus Director Daniel L. Simpson, this New Years on December recently received a $25,000 grant from Tech grant will be used to further enhance the Prep Delaware. campus’s state-of-the-art culinary arts 26th. Special holiday rates Tech Prep Delaware is a public education kitchen and serving area. These improve- apply. Regular deadlines. institution whose mission is to improve the ments will provide a realistic, professional career options and earning potential of the setting in which to train students. state’s youth, therefore strengthening A video camera and monitors placed Delaware’s economy. The program enables throughout the kitchen ensure that each stu- students to attain high technical and aca- dent can clearly see the instructor demon- demic standards by combining the strengths strate culinary techniques as they put those of technical education and career training techniques into practice. Professional dining programs through articulation agreements service for faculty, staff and guests of the col- For more information on the above holiday promotions, and grants. lege, retail sales of student-produced food please contact your advertising representative or Alyssa The organization gives money to meet items, and special event catering all happen Sweeney at the Dover Post. classroom requirements for capital equip- on campus to prepare culinary students for ment, software and instructional materials “real world” experience. for schools as one way to accomplish its To find out more about Tech Prep 609 E. Division Street, Dover, DE mission. The Terry Campus utilized a pre- Delaware visit www.techprepdelaware.org. . (302) 678-3616 vious Tech Prep grant to renovate the culi- For more information about the Terry nary arts dining room and upgrade the Campus culinary arts program go to technology used as teaching aids. www.dtcc.edu/terry/culinary. Chamber Connections, December 2007 Page 9 Rate Cuts Expected to Save at Least $18.2M for Businesses Insurance Commissioner Matt Denn an- With total workers compensation pre- ditional savings generated by the legisla- tive stance on this issue and for working so nounced in early November that he will miums paid by Delaware employers esti- tion are not scheduled to be seen until the hard to give our businesses here in order an average workers compensation mated at $103 million a year, the rate cuts late 2008 or early 2009. Delaware some much needed relief from insurance premium cut of 17.75 percent for ordered by Commissioner Denn likely The premium cuts are a result of the high cost of workers compensation in- Delaware employers in the “voluntary” mean savings of at least $18.2 to Delaware changes Commissioner Denn required in surance,” said Rick Kenny, co-owner and workers compensation market, which in- businesses. the way that workers compensation insur- chief financial officer of Shoprites of cludes most businesses, and a 22 percent The premium cuts to be ordered by ance companies reserve funds for future Delaware and immediate past chairman of cut for businesses who purchase through Commissioner Denn are independent from medical losses. the Delaware Retail Council. the state’s assigned risk pool. They are the additional premium savings that are ex- “Our experts told us that the workers Michael Ciabattoni, vice president of largest workers compensation premium pected from legislation passed by the Gen- compensation carriers were overstating the Teamsters Local 326, said, “Decreasing the cuts in Delaware since the creation of the eral Assembly last January with amount that they needed to set aside for fu- cost of workers comp insurance is impor- modern rate-setting process. Commissioner Denn’s assistance. The ad- ture medical losses,” Commissioner Denn tant for workers because it means more said. “When that extra money is set aside money will be available for pay and bene- Leaf burning prohibited in Delaware and not spent, the insurance companies keep it as profit. These rate cuts reflect a fits for workers, and it means Delaware will be more attractive for new businesses The Department of Natural Resources dens, or as potting soil for houseplants. more realistic estimate by the insurance with new jobs.” and Environmental Control (DNREC) is Finished compost can improve soil tex- companies of what they really need to set After Commissioner Denn took office in reminding Delaware residents that burn- ture, increase the ability of the soil to ab- aside.” January 2005, he made an independent ac- ing leaves is prohibited statewide. This sorb air and water, suppress weed growth, The orders pertain to applications by tuarial review of the application and pub- prohibition exists to lower people’s expo- decrease erosion, and reduce the need to the Delaware Compensation Ratings Bu- lic comment part of the annual review sure to toxic and cancer-causing chemicals. apply commercial additives. Leaves can reau, which submits an annual request for process for the workers comp rate basis. He The burning of leaves produces a con- also be disposed of at a licensed landfill. the “loss cost” calculations upon which all reduced a proposed increase in the work- siderable amount of airborne particulate In addition to the ban on leaf burning, workers compensation insurance compa- ers comp basis for 2006 and then froze the matter, carbon monoxide and at least there is also a year-round ban on burning nies base their rates. The cuts announced average basis for rates for 007. seven carcinogens. One of the most noto- refuse such as old lumber, trash, or are the largest since DCRB began submit- Reducing workers compensation insur- rious carcinogens produced from leaf garbage, grass and tree stumps. ting applications on behalf of the carriers ance premiums has been one of Commis- burning is benzapyrene, a polyaromatic Chip McDaniel, chief of DNREC’s en- in 1994. sioner Denn’s goals. He worked with a hydrocarbon. Benzapyrene is believed to forcement section, warns that Environ- Commissioner Denn noted that the rate group of legislative, business, medical, be a major factor in lung cancer caused by mental Protection officers will be on the cuts he was ordering were averages, and labor and government representatives, on cigarette smoke. Like the second-hand lookout for violators and will be citing that different ratepayers would see differ- the workers compensation reform legisla- smoke from cigarettes, benzapyrene from those performing illegal open burning ac- ent rates based upon the type of business tion what was passed by the General As- leaf burning endangers us all. tivities. Violators could receive between they were in and their individual loss ex- sembly earlier this year. Last month, Composting is one of the best alterna- $50 and $500 in fines. periences. Commissioner Denn announced the cre- tives to disposing of leaves, which can be Illegal burning can be reported by call- Commissioner Denn’s announcement ation of a self-insurance organization for done with yard trimmings and certain ing 800-622-8802. was welcomed by representatives of the counties, cities and towns in Delaware de- food scraps. When properly composted, For more information call the Air Qual- business and labor communities. signed to help the local governments save these wastes can be turned into natural ity Management Section at 739-9402. “I would like to commend Commis- taxpayer money on workers compensation soil additives for use on lawns and gar- sioner Denn and his staff for their pro-ac- insurance for their employees. It’s Time. Perhaps you haven’t stepped away from it for a while. Your growing business, that is. But now it’s time. Take that step back and look for an accounting partner who can help you hatch new ideas, plan for profits and keep you on the grow. Looking for a fresh perspective? And a partner for your ongoing growth? Raise your expectations and call us today. A few ways we help your business grow: strategic tax planning • audit services • internal control system development profit analysis • fraud protection • business valuation services 302 652 4194 Bancroft Mills • 29 Hill Road • Wilmington, DE • 19806 / 34 The Green • Dover, DE • 19901 w w w. h o r t y. c o m Page 10 Chamber Connections, December 2007 Entrepreneurship – A Proven Approach to Growth and Diversity By Daniel W. Wolfensberger, nomic Development Office, George Coates, difficult economic times. Once one of the in- would either own a Fortune 1000 company Director, Central Delaware CEO, Coates Manufacturing, and I visited dustrial centers of New England, it has lost or at least be employed by one. The stu- Economic Development Council two extremely prominent and successful its manufacturing base and was an early dents are immersed in the business envi- College Programs in Massachusetts: victim of BRAC. Its program is therefore ronment and are challenged to create a new For a little more than a year, the Terry Springfield Technical Community College geared toward a real grass roots approach company, run it with the help of 30 other Campus at Delaware Tech has been run- (STCC) and Babson College. The reason be- to entrepreneurship starting with 5th classmates, make a profit during one se- ning a two year degree program in Entre- hind the visit was to gain insight into the graders coming to the Entrepreneurship fa- mester, and then dissolve the venture. This preneurship. A consortium of individuals daily operations of both colleges and to take cility for a day of instruction. Students at is only one part of the training; students are interested in promoting entrepreneurship back to the team and the Delaware Tech the college also are encouraged to start their also able to live in the e-dorm (entrepre- and economic development in Kent County leadership hands on experience and practi- own business. Space is provided for them neurship) to completely be surrounded by advises the development of the program. cal tips to help guide and determine the fu- to establish physical facilities with shared an entrepreneurship environment. As members of the consortium part of the ture direction of the Delaware Tech conference rooms and other common facil- Both colleges address entrepreneurship Advisory Team, Dr. Dan Houghtaling, of Entrepreneurship program and the consor- ities while maintaining their own identity. extremely well. While Springfield uses a Delaware Technical & Community College, tium. The program at Springfield Community grass roots approach to help and create new Herb Konowitz, of Senior Corps of Retired The two colleges in Massachusetts are as College is responsible for the creation of nu- entrepreneurs, Babson’s focus is on the cre- Executives, Evie Zerefos, Entrepreneurship different as night and day. Springfield merous small businesses and has con- ation of new leaders for the corporate Instructor at Delaware Tech, Joe Zilcosky of Community College is located in western tributed substantially (over $7 million) to world as well as creation of major corpora- Emerging Technology at Delaware Eco- Massachusetts, an area that is experiencing the Springfield Community. Our group was tions by its graduates. Our group seemed impressed with the hands on, comprehen- to agree that for our programs here at Terry Principal for a Day sive, professional and innovative approach to get Entrepreneurs going at STCC. Campus at Delaware Technical & Commu- nity College, the Springfield model would By Judy Diogo the faculty members at East Dover Ele- Our second visit was with Babson Col- probably produce the best results, both long CDCC President mentary have it down to a science! You just lege, the Alma Mater of one of our partici- and short term. can’t imagine what they do each and every pants, Herb Konowitz. A brief tour and visit The Roy Klein Education Foundation, One of the biggest perks of being presi- day until you see it for yourself. It is no to a classroom showed us very quickly that has provided two scholarships to students dent of your Chamber is having the op- wonder they were selected as a Model of this was a totally different approach to En- attending Delaware Tech’s entrepreneurial portunity each year to participate in the Excellence in Education School for 2006- trepreneurship. Their program was clearly program and just recently, the board de- Delaware State Chamber’s Principal for a 2007. designed for a young person who, after cided to continue its support of the pro- Day Program. It was a true honor and privilege for me four years of education at the college, gram. For the past three years, I have spent a to spend the day with Principal Rinker, her day with a principal of a school in Kent County. This year, it was my pleasure to staff, and her students. I learned a great deal, and it is an experience I will cherish. Citizens Bank Offers Advice on spend Thursday, November 1st, with Colleen Rinker, Principal of East Dover El- I am hoping to put together a program with the East Dover Elementary School in Renters’ Insurance ementary. the spring. I will keep you all posted. Trust Citizens Bank in Delaware offers advice funds as well. The amount of insurance Wow, wow, and wow, again! me – you will want to participate. Spend- to consumers on the importance of renters’ you need depends on how much your Talk about maximizing resources, ing time in the East Dover Elementary insurance and how to determine how property is worth. Citizens Bank suggests stretching dollars, and working hands-on, School is nothing short of phenomenal! much coverage a person may need. By of- the following guidelines for determining fering these general guidelines Citizens how much coverage a person needs: hopes to advise renters and help them to •Make a list – Take inventory of your protect their assets in case of an emer- belongings by making a list. Include the gency. approximate date of purchase and the “Many people do not think they need price or current value. renters’ insurance,” said Richelle Vible, •Total up your contents – Total up the President of Citizens Bank in Delaware. contents of your home to give you a better “They think they are covered by their land- idea of what your property is worth. lord’s policy or that it is too expensive and •Put in a safe place – Put your inven- not worth the trouble. However that is not tory list in a safe place such as a bank de- true. Many renters’ insurance policies can posit box or another person’s home. be purchased for as low as $20 a month.” •Include photos – When possible, in- Generally speaking, renters’ insurance clude photos of items. They can help if you covers things such as theft, vandalism, have to file a claim. water damage and fire. It may also help •Review with an agent – Contact a protect you in case of a liability lawsuit, local insurance agent for more information pay medical bills or provide legal defense on what type of coverage best suits you. Tuesday, December 4th – Hanukkah begins at sundown Wednesday, December 5th – Hanukkah Friday, December 7th – Pearl Harbor Remembrance Day Saturday, December 22 – Winter Begins Tuesday, December 25th – Christmas Wednesday, December 26th – Kwanzaa Begins Chamber Connections, December 2007 Page 11 BUSINESS CARD BULLETIN BOARD The Kinder Academy Eric Crossan Corporate Suites We foster the love of learning Studio and Location Photography and facilitate the art of living together. 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Vida Evelyn QuickBooks Services Setup • Training • Consulting Phone: 302-422-6479 E-mail: VidaEvelyn@comcast.net Call for free 1 hour consultation and discounts of up to 20% on QuickBooks and Quicken products. For advertising rates in the Chamber Newsletter call Sandy Dale at 734-7513 Page 12 Chamber Connections, December 2007 Deployed Dover airmen train new Iraqi air forces Tech. Sgt. Kevin Wallace had a few of our Iraqi maintainers who craft.” countability, disposition, transportation, 436th AW Public Affairs were kidnapped and killed,” he said. The Iraqi maintainers are working on a warehouse practices and facility improve- “These guys put their lives on the line vastly different airframe than they are ac- ments. To ensure mission accomplishment, Team Dover airmen, currently deployed every day when they come to work to en- customed to. I coach them to coordinate with Coalition in support of Operation Iraqi Freedom, are sure the progress towards a sovereign “Most of the Iraqis have only worked on and other Iraqi military members on daily helping to build an Iraqi air force capable country.” the Russian An-24 aircraft,” said Miller. objectives.” of conducting sustained operations in order The commitment and numbers of Iraqis “They tell me (the C-130) is much more dif- The sergeant admits that his task is dif- to defeat terrorism and create a stable envi- taking the war efforts into their own hands ficult to learn.” ficult but is comforted by knowing that ronment, while setting the conditions for is rising, according to Penny, who’s de- Miller also experiences challenges with “once the Iraqi air force is able to establish achieving air sovereignty. ployed from the 436th Airlift Wing. Their language barriers, he said. But he feels the a concrete logistics program, one more sys- Col. David Penny, 370th Air Expedi- efforts are spawning hope and motivating quality of the Iraqi forces he’s assigned to tem will be solidified and I’ll be able to tionary Advisor Group commander, Mas- the training — a growing light is on the counteract the barriers. leave knowing I helped Iraq become a cred- ter Sgt. Edward Reyes, 870th Air horizon. “The Iraqis are great and epitomize our ible and self-sufficient country.” Expeditionary Advisor Squadron logistics “We have trained roughly 300 students core value of ‘Service before Self,’” he said. Providing a future advisor, and Tech. Sgt. Steven Miller, 370th so far and have another 1,000 to train this “They risk their lives and that of their fam- Reyes, who e-mails his wife and daugh- AEAS combat-aviation advisor, are all serv- year,” he said. “The sooner the Iraqis have ilies just to be here.” ters daily to comfort their hearts, said one ing year-long temporary duty deploy- a credible air force and are able to assist the For Miller, one Iraqi airman stands out trip to Baghdad is a constant reminder to ments. rest of the national security forces, the bulk for having an unwavering commitment to him why the Air Force, sister services and “The work here is sometimes grueling of the U.S. and Coalition Forces can leave service and professionalism. Coalition forces are in Iraq to begin with. with an operations tempo requiring night- knowing the country has returned to a “(He) is one of my 7-level technicians “Every Airman here is serving their and-day work,” said Miller, who’s de- peaceful and sovereign state. and is truly dedicated to what it takes to country away from family,” he said. “They ployed from the 736th Maintenance “This (Iraqi force) is a proud air force make this a successful Iraqi air force,” said understand their sacrifice and accept the re- Squadron. “But, the efforts are validated by with a great future,” continued the colonel. Miller. “He has a pretty wild work sched- sponsibility to establish a strong Iraqi air seeing the Iraqi air forces commitment and “They are all airmen. I look forward to re- ule with 14 days on and seven days off. On force. For this sacrifice, I say they are all capabilities progressing daily.” turning in a few years and spending even his seven days off, he doesn’t go home outstanding.” For the new Iraq air force, they are liter- more time in the social settings that are the (fearing) his safety. Instead, he stays here at Since the initial ‘shock and awe,’ airmen ally starting from the ground up. earmark of this region.” the Iraqi base and volunteers to work his have been at the forefront of the Iraq efforts, “Iraq is in the rebuilding stage,” said Bringing capabilities to Iraqi off days fixing aircraft. The Iraqi air force is he said. For nearly 17 years, airmen have Miller. “Remember, you have to crawl be- enlisted maintainers quick to call upon his expertise.” served in the skies over Iraq. They work fore you walk and this fits well here. As Miller’s duties include training, advis- Training the Iraqi officers with their Coalition brothers and pull duty each day passes, you can see dramatic ing and mentoring1 While Miller has been involved in once reserved for Army or Marine forces. gains in the maintenance and operations Iraqi C-130 Electrical and Environmen- hands-on training of the enlisted Iraqi me- However, out of the desert sands, some- successes from the Iraqis. They’re taking tal technicians (aircraft mechanics). chanics, Reyes, deployed from the 436th thing new is emerging, said the sergeant. over most maintenance operations and the “I am performing the same duties as I Logistics Readiness Squadron, has been An Iraqi air force is coming on line, which aircrews are flying two to three missions did at Dover as a C-5 Galaxy Maintenance busy guiding new Iraqi officers. will help build peace in the region for gen- per day, if not more. In many instances, the Qualification Training Program instructor,” “I am responsible for educating and ad- erations to come. There is a new call for Iraqi forces are already running.” said the sergeant. “I am teaching the newly vising the new Iraqi air force logistics offi- U.S. airmen to answer – the call to serve as Being away from home for a year or assigned Iraqis all of the tasks required. cers,” said Reyes. “Currently, I am training leaders, trainers, coworkers and often more is a challenge and a sacrifice for U.S. This is a truly magnificent program where three Iraqi logistics officers on proper ac- friends to an emerging force of airmen. forces supporting the war efforts, said they perform all of the maintenance as I Miller. Still, that sacrifice is relatively small train, advise and just guide them towards when compared to the sacrifices being the final end product, which is using all ap- made by the Coalition’s Iraqi counterparts. plicable technical orders to provide the “During the past few months, we have Iraqi aircrew with a safe and reliable air- TAKE bcbsde.com YOUR Available 24/7 for members BEST n Contact customer service SHOT … n Order a new ID card at targeting 1500 business, industry and n Change your primary care physician professional leaders in central Delaware n Download forms and beyond. n Check the status of a claim Advertise in the Monthly n Compare hospitals with the Chamber Hospital Comparison Tool Connections n Visit My BlueConnection for health news, tips and tools Quarter Page: $85.00/month Half Page: $175.00/month Full Page: $330.00/month CDCC 435 N. 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