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					       Rockin’ ‘Round the Christmas Tree                                                                                                              Volume 31/Number 12
    You are invited to attend the annual         on your holiday seasonal trivia as you            come meet friends and make new acquain-
Holiday Party on December 6th at Maple           could be selected to win a prize for the most     tances as 2007 winds down and the New                 December 2007
Dale Country Club from 6:00 to 9:30 p.m.,        correct responses.                                Year begins.
meet Santa for cocktails, and enjoy a fun-           Special prizes will also be given for The        Call the Chamber at 734-7513 to make
filled party with your friends at the Cham-      Best Holiday Party Tie, The Best Holiday          your reservation for the party. Cost is $32.00       The Central Delaware Chamber of Com-
ber.                                             Sweater, and The Best Holiday Jewelry.            after November 30th. Credit cards are ac-         merce is the premier business organization that
    In addition to regular party fare, food      Winners will be selected by the audience          cepted.                                           fosters economic growth in Central Delaware.
stations, sponsored by local businesses, will    during the program. Also, Santa and Mrs.             This party is brought to you by Wa-               The Central Delaware Chamber of Com-
be positioned around the room, and your          Claus will make an appearance to give gifts       chovia Bank, George & Lynch, Pryor & Or-          merce recognizes the following values: trust-
favorite beverages will be available. DJ Alex    to lucky ticket winners.                          dway, Bayhealth, Comcast Cablevision,             worthiness, achievement, being engaged, and
Vaughan will entertain you with dance                There will be plenty of time for dancing      Chesapeake Utilities, and R&R Commercial          stability.
music as well as a few surprises. Bone up        and socializing throughout the evening. So        Realty.                                              We continue our commitment to a vision
                                                                                                                                                     that builds on the best the community has to

            25th Annual Caroling on The Green                                                                                                        offer, its history, its culture and its values.

   On Wednesday, December 12th, hun-             gley Air Force Base, Virginia. The band has       nied by music provided by David Wilkins.
dreds of area residents will gather in holi-     a long history of entertaining the American       Dennis Jones will, once again, entertain
day spirit to sing traditional Christmas         public and promoting esprit de corps in the       everyone as the event’s emcee, and Santa
carols on The Green in Dover. The songs          military. They strive to inspire the hearts       will make an appearance to the tune of
will be led by local dignitaries representing    and minds of our men and women serving            “Santa Claus Is Coming To Town” sung by
education, the media, USO Delaware, Main         around the world and to tell the Air Force        all the parents and children eagerly await-        In this issue…
Street, State legislators, members of Kent       story through the power of music.                 ing a glimpse of the jolly man himself.
County Levy Court, Dover City Council,               The Heritage Brass Quintet is a welcome           If you plan to attend, remember to wear        3rd Annual
Dover Air Force Base, and the Board of Di-       and exciting addition to Caroling On The          warm clothing and to bring flashlights.
rectors of the Central Delaware Chamber of       Green this year. Come early to hear their in-     Song books will be provided by the Dover
                                                                                                                                                        Business Expo
Commerce.                                        spiring music before the caroling program         Post at the event and in the December 5th                                           Page 5
   This year, the Heritage Brass Quintet         begins at 7:00 p.m.                               edition of the newspaper.
will perform from 6:30 p.m. to 7:00 p.m. The         As the community comes together on                The Green is located on State Street be-
Quintet is comprised of two trumpets, a          December 12th, Boys and Girls Clubs, scout        tween Water and Loockerman Streets, and
                                                                                                                                                      December, 2007
horn, trombone, and tuba, and is part of the     troops, church groups, and members of             parking is within walking distance from the          Events
United States Air Force Heritage of America      other organizations are welcome to join in        Water Street parking lot or at any of the                                           Page 7
Band, a 60-member ensemble based at Lan-         the singing of Christmas carols accompa-          State of County buildings.

                                                                                                                                                      Questions
                           Dover named best in AMC                                                                                                      Concerning MRSA
By Tech. Sgt. Kevin Wallace                      Who would rise to the top of the command          specialties. Within those areas, Team Dover                                         Page 8
436th AW Public Affairs                          and bolster their pride? Who would take           offered 137 areas of excellence for evaluator
                                                 home the winnings?                                review during a 10-hour visit.
    The stage was set for a tough competition        Dover Air Force Base soared above the rest        “I can’t say it any more clearly – you were
                                                                                                                                                      Workers Compensation
as forces from the Mid-Atlantic battled forces   of Air Mobility Command Nov. 2, when offi-        MAGNIFICENT!” said Col. Steven Harrison,            Insurance Rate Cuts
from the South and West. The stakes were         cials announced Dover bested the efforts of       436th Airlift Wing commander. “Being the                             Page 9
high – with money and pride on the table.        Travis AFB, Calif., and Charleston AFB, S.C.,     best does not come easy, yet you’ve shown
                                                 in the AMC Commander in Chief’s Installa-         yourself to be the best mobility wing, in the
                                                 tion Excellence Award and rewarded Team           best Air Force on the planet.”                     Dover Team Provides
                                                 Dover with $100,000 for quality-of-life proj-         Many Dover Airmen may have felt the              Direction for
                                                 ects.                                             deck was stacked against them as the inspec-         Entrepreneurship
                                                     The winning trophy and check were pre-        tion was thrown right into the mix with the
                                                                                                                                                        Program
                                                 sented to Team Dover by Maj. Gen. James           first-ever Air Force Smart Operations for the
                                                 Hawkins, 18th Air Force commander, on be-         21st century senior leader’s conference, a                           Page 10
                                                 half of the AMC commander, Gen. Arthur            major accident response exercise, deployment
                                                 Lichte, in a celebration Wednesday at the Base    exercise and several distinguished visitors
                                                 Theater.                                          touring the base. On top of that, many Dover
                                                     The command’s and the Air Force’s prior-      Airmen returned from the Airlift Tanker As-
                                                 ity was summed in four words: ‘taking care        sociation conference the day the inspection
                                                 of Airmen.’ Taking care of Airmen is nothing      began.                                                         CHAMBER OF COMMERCE
                                                                                                                                                                  OF THE UNITED STATES
                                                 new as the focus on winning the Global War            “In the wake of a very hectic schedule and
Maj. Gen. James Hawkins, 18th Air Force          on Terror, developing Airmen and taking care      days of downpour and high winds, Team
commander, presents Col. Steven Harri-
                                                 of them and their families, and recapitalizing    Dover had the base looking spectacular,” said
son, 436th Airlift Wing Commander, a tro-
phy on behalf of Gen. Arthur Lichte, Air         and modernizing the fleet, is constantly at the   Colonel Harrison. “Our Airmen’s apparent
Mobility Command commander, for the              forefront of Team Dover’s commitment to ex-       enthusiasm and mission focus carried the
base’s selection as the AMC Commander            cellence.                                         day.”
in Chief’s Installation Excellence Award             Wings from 12 installations competed for          For most of AMC, preparation meant one
winner at a victory rally in the Base The-       the award. AMC’s evaluation team scored           wing on one base getting ready to shine.
ater. (U.S. Air Force photo/Jason Minto)         seven different focus areas in 26 functional              See DOVER NAMED BEST, page 2
Page 2 Chamber Connections, December 2007



                                            Judy’s                                                       Kent County Businesses Conduct Food
                                                                                                         Drives to Help Restock Local Pantries
                                            Journal                                                         Kent County businesses are sharing
                                                                                                         their good fortune with our needy fam-
                                                                                                         ilies this year by contributing cans of
                                                                                                                                                              stock our local food pantries with your
                                                                                                                                                              donations.
                                                                                                                                                                If you and your employees would like
                                                                                                         food to the “Caroling On The Green”                  to participate in this holiday tradition,
 We Thank You for your Patience …                                                                        food drive. A collection of canned goods
                                                                                                         will continue through December 11th at
                                                                                                                                                              and cannot attend the songfest, take
                                                                                                                                                              your items to one of the following drop-
   As all of you know, we have been in the              The new upgrades will also allow us to
                                                                                                         various businesses and distributed as                off sites in Dover through December
midst of upgrading our CDCC website                  track the hits to our site and to send at-
                                                                                                         part of the “Caroling On The Green”                  11th:
and as you also know, these upgrades                 tached files with our paid advertisements.
                                                                                                         food drive.                                            Sign-A-Rama, 512 Jefferic Blvd.
caused some issues for both members and              We will also have the ability to have more
                                                                                                            “Caroling On The Green” is sched-                   Dover Post, 609 E. Division St.
staff. We, as a staff, thank you for your pa-        than one email address per company op-
                                                                                                         uled for 7:00 p.m. Wednesday, Decem-                   City Hall, 15 E. Loockerman St.
tience.                                              erating from one master listing.
                                                                                                         ber 12th, at The Green in Dover. City                  Administration Services, 5 Reed St.
   We thank John, and his staff at                      The staff is very excited about the new
                                                                                                         trucks will be stationed at The Green to               Dover Public Library, 45 S. State St.
Delaware. Net, who worked diligently on              upgrades and we think you, our members,
                                                                                                         collect your non-perishable items which                Dover Parks & Recreation, 1210 White
the upgrades and now have us up and                  will be too.
                                                                                                         will be distributed to local food pantries           Oak Road
fully operational!                                      I want to thank all the members who
                                                                                                         the following day.                                     Electric Department, 860 Buttner
   Now that the upgrades are in place you            have called during the upgrading to let us
                                                                                                            Part of the meaning of our holidays is            Place
have hopefully noticed a new program                 know they had noticed errors in the site. It
                                                                                                         to share what we have with others and                  Liberty Tax Service, 500 N. DuPont
that we have initiated … the CDCC E-                 is because of your calls that we could track
                                                                                                         what better way than to put food on the              Hwy., across from K-Mart (Tues.-Thurs.-
News Blast. This new program allows us               glitches and repair them. It has also been
                                                                                                         table of those less fortunate. Please help           Sat., 10:00 - 2:00)
to send an E-News(letter) to our members             great to hear from so many of you.
once a week which will list all of our up-              I apologize for the frustration and in-
coming programs, events, etc. You can                convenience this transition caused, and I
now click on the item of interest and it will        thank you, again, for your calls and your
take you to a page that will provide you             patience.
with detailed information and will also                 I hope all of you and your families have
give you the option to pay for the event, if         a safe, healthy and happy Holiday Season!
necessary, on-line, right then and there.               The staff of the CDCC looks forward to
This way you will be able to take care of all        a GREAT 2008!
your Chamber business in one click of                                                Judy Diogo
your mouse! Now, that is good E-NEWS.                                                   President



    Central Delaware Chamber of Commerce
            2007 Calendar Of Events
 December
                                                                                                         The Retired and Senior Volunteer Program (RSVP) offers opportunities for people 55
       5                 CDEDC Meeting                                   Dover Downs                     years of age or older to use their talents and abilities in volunteer service to the com-
       6                 Leadership Central DE                           Government/Politics             munity. The CDCC loves having these volunteers work on their projects every month.
       6                 Christmas Party                                 Maple Dale CC                   Pictured, standing are: L to R: Edna Mitchell, Joan Armstrong, Kitty Carver, and Betty
      11                 CDCC Board Meeting                              Dover Downs                     Boyd. Seated are Joyce Gallen and Bill Boyd.
      12                 Caroling On The Green                           The Green
      19                 Caroling On The Green (Rain Date)               The Green
  24, 25                 Christmas Holiday                               Office Closed                   CHAMBER NEWS                                        Chamber News
      31                 Holiday                                         Office Closed                   (USPS 462-490)              Published by the Central Delaware Chamber of Commerce, the first ac-
                                                                                                                                     credited Chamber of Commerce in Delaware. We represent the interests of
 January
                                                                                                         is published monthly,       the small business community. Over 800 businesses support CDCC.
       1                 New Year’s Holiday                              Office Closed
                                                                                                         by the                                               2007-2008 OFFICERS
       2                 CDEDC Meeting                                   Dover Downs
       2                 Leadership Central DE                           Communications                  Central Delaware                                   BOARD OF DIRECTORS
                                                                                                                                     Alan Kovitz, Elevations Unlimited, LLC ..................................Chairman
       8                 CDCC Board Meeting                              Dover Downs                     Chamber of Commerce,        Lisa Hastings, Faw, Casson & Co., LLP ..........................1st Vice Chair
      15                 Marketing Meeting                               Golden Corral                   435 N. DuPont Highway,      David Burris, Pine Willow Acres ..............Vice Chair, Economic Develop.
                                                                                                                                     Ron Sayers,
      30                 Sunset Business Mixer                           PNC Bank-Downtown               Dover, Delaware 19901.          Sayers Jewelers & Gemologists ........Vice Chair, Organizational Dev.
                                                                                                         302-734-7513                Kelly McKown,
                                                                                                                                         Incorporating Services, Ltd. ................Vice Chair, Community Affairs
DOVER              NAMED BEST                                                                                                        Scott Kidner, C.S. Kidner & Associates......Vice Chair, Legislative Affairs
                                                                                                                                     Dean Blaha,
                                                                                                                                         North American Energy Services ..............Vice Chair, Military Affairs
           Continued from page 1                     Col. Dennis Daley, 436th Maintenance Group                Periodical            Earl Tanis, Bayhealth Medical Center ....................................Treasurer
However, for Dover, circumstances were not           commander.                                              Postage Paid at         Nelson Mesick, Sue’s Beauty Salon..............Vice Chair, Smyrna-Clayton
as simple.                                               As AMC winners, Team Dover’s written                                        John Friedman, Pathway’s DUI ......................................Past Chairman
                                                                                                             Dover, DE 19901
    “This was a Team Dover effort highlight-         award package will be forwarded to represent                                                                DIRECTORS
ing the outstanding synergy and accomplish-          AMC and compete against all other major                                                  Bryant Bell, Wilmington Brokerage/Wilmington Trust
                                                                                                                                                           George Bailey, Sam’s Club
ments of the Eagle and Liberty Wings, our            commands. Headquarters Air Force will re-                                                    Peter Bradley, Dover Downs Hotel & Casino
tenant units and the local community,” said          view written nominations from all major com-        POSTMASTER:                               Dr. Joel Halpern, Halpern Eye Associates
Maj. Dave Glass, 436th Maintenance Opera-            mands and select the top two bases as finalists.    Send address changes to        Mike Malkiewicz, Esq., Barros, McNamara, Malkiewicz & Taylor, PA
                                                                                                                                                          Carol Young, Wachovia Bank
tions Squadron commander, who, according                 Subsequently, the top two bases will re-        Chamber News,                                 Terry Burns, Burns & Ellis Realtors
to Colonel Harrison, was paramount to Team           ceive an Air Force evaluation team visit in Jan-    435 N. DuPont Highway,          Dr. Dan Houghtaling, Delaware Technical & Community College
Dover’s success.                                     uary or February. The top base will earn the        Dover, DE 19901                        Charles Rodriguez, R&R Commercial Realty, Inc.
                                                                                                                                                     Victor Schimp, Sheraton Dover Hotel
    One unique aspect was the base’s standing        title ‘Best in the Air Force,’ and win $1 million
up of an action center for the visit.                for quality-of-life projects.                                                                             PRESIDENT, Judy Diogo
    “(The center was) the centralized com-               The following individuals were lauded “out-
                                                                                                         Subscription Price:                                       STAFF
mand and control that made our perfect syn-          standing performers” by the AMC inspection                                          Sandra J. Dale, Gina Aurora, Devon Fowler, Tammy Severson
chronization of the five members of the team         team:                                               $20.00 per year (included
                                                                                                                                            Member Chamber of Commerce of the United States
to 137 different sites on the base a possibility,”       Capt. Thomas Abell, 436th MSS                   in membership dues)                Chamber News Production and Layout by: Dover Post
said Colonel Harrison. “This synchronization             Capt. Mark Slik, 436th CS
was one item the team described as ‘amaz-                Senior Master Sgt. Matthew Fortier, 436th       Additional mailings are available for a $20 subscription fee. In many cases, more than one
ing.’“                                               LRS                                                 individual in a member business would like to receive information from the Chamber. By
    Another aspect was the commitment of                 Tech. Sgt. Jennifer Hellwig, 436th OSS          forwarding the subscription fee, the Chamber will satisfy the second class postage re-
                                                                                                         quirements and that individual will be added to the mailing list.
Colonel Harrison’s hand-picked team, led by              JoAnne Deramo, 436th CES
                                                                                                                                                                         Chamber Connections, December 2007 Page 3


                                                                      Thanks For Your Renewal!
                         36 Years                                   Todd’s Lawn Care Service                                          Delmarva Speed & Sport                        Jetset Travel, Inc.
Carl King, Inc.                                                                      14 Years                                         Delwood Trailer Sales, Inc.                   Palmer Construction, Inc.
                   33 Years                                         Del-One                                                           Ronald McDonald House of Delaware             Vibrant Development Group
Procter & Gamble                                                                     12 Years                                                          3 Years                                          1 Year
                   29 Years                                         ESS - Geiger                                                      Gateway Construction, Inc.                    CSC & Associates, LLC
Solar Electric                                                                       11 Years                                         Hilyards Business Solutions                   Delaware Aero Space Education
                   24 Years                                         Duffield Associates, Inc.                                         John H. Brothers                                 Foundation
Blood Bank of Delmarva                                                               10 Years                                         Spence’s Bazaar & Flea Market, Inc.           Lobby House
EZU Signs                                                           Johnathan’s Landing Public Golf, Inc.                                              2 Years                      Microtel/Dover
                   23 Years                                         The Wellness Connection, Inc.                                     CK Construction, Inc.                         SCORE
American Heart Association,                                                           9 Years                                         Delaware Senior Olympics                      Star Technical Institute
   Kent Division                                                    AmericInn Lodge & Suites
Norman M. Lippman, DDS
                   20 Years
                                                                    Comcast Spotlight
                                                                    Parkowski, Guerke & Swayze, P.A.                                                       Friedman’s Facts
BHM Insurance Services & Government                                                   8 Years                                             I was quite moved when former Dover       tend Del Tech at no charge.
   Relations, Inc.                                                  New Burton Mini Storage, Inc.                                     Mayor Jim Hutchison referred to Central           I can go on for many paragraphs about
                   19 Years                                                           7 Years                                         Delaware as an education destination.         all the wonderful programs this school of-
Dover Vision Centre, Ltd.                                           At Home Mortgage                                                  Since then many others have referred to       fers but space is limited, I’ll focus on the
                   18 Years                                                           6 Years                                         Central Delaware that way. Last month I       most impressive program I was exposed to
Comcast Cablevision of Delmarva, Inc.                               Excell Construction, Inc.                                         had the opportunity to meet with Dan          during my visit. As you can imagine, there
                   16 Years                                         Signature Stitches                                                Simpson and Sandra Looney of Delaware         can be many obstacles for students seek-
Peter A. Oldziey                                                    The Business Ledger                                               Technical & Community College. Let me         ing to go to college. This program uses
PNC Bank Delaware-Commercial                                                          5 Years                                         tell you, the tuna sandwich was fine but      money from its treasury to help reduce
   Lending                                                          Domino’s Body Shop                                                the eye-opening information that I re-        and eliminate such problems. For exam-
Re/Max Horizons, Inc.                                               Friends of Bombay Hook, Inc.                                      ceived during the meeting was the real        ple, if a potential student cannot attend
Sam’s Club                                                                            4 Years                                         treat! It was very clear why “Community”      class because of a child care issue, the folks
                                                                                                                                      is part of their name. This institution is    at Del Tech can use some pre-designated


                     NEW MEMBERS                                                                                                      truly a part of our community with over
                                                                                                                                      93% of the students being from Delaware
                                                                                                                                      and over 63% directly from Kent County –
                                                                                                                                                                                    funds to provide help. A list of the type of
                                                                                                                                                                                    problems that can be resolved with these
                                                                                                                                                                                    funds does not exist – “we solve the prob-
                                                                                                                                      now that’s serving our community! And,        lems as they arise.”
A+ Learning Shoppe
                                                                                                                                      it’s no secret – at least not any more. En-       We really appreciate all the wonderful
2151 S. DuPont Hwy., Dover, DE 19901
                                                                                                                                      rollment is up way past the planned tar-      things our institutions of higher learning
Email: apluslearningshoppe@hotmail.com Web Site: www.aplshoppe.com
                                                                                                                                      geted goal.                                   here in Central Delaware do for the greater
Sybil Gooden-Harvey .......................................................................................... 302 698-3000
                                                                                                                                          With the help of programs like the        good of our community. It is very clear to
                                                                                                                                      SEED program that began in 2006 more of       me that Del Tech is a great part of our com-
American Income
                                                                                                                                      our high school graduates are entering in-    munity. As they say there – “Get in. Get
1575 McKee Road #201, Dover, DE 19904
                                                                                                                                      stitutions of higher learning. Under this     smart. Get Going!” Thanks for all you do
Email: bartwell28@comcast.net
                                                                                                                                      program high school graduates that meet       Del Tech!
Bobbie Artwell .................................................................... 302 588-7173; Fax: 302 659-0234
                                                                                                                                      certain educational requirements can at-                                 – John Friedman
Baskets of Blessings
174 Ancestors Place, Dover, DE 19901
Email: dvrelizabeth@aim.com
Elizabeth Pires ...................................................................................................... 302 697-6367
                                                                                                                                            Liberty Tax Service Serves
Classic Designs and Promotions
                                                                                                                                           as a “Cell Phone for Soldiers”
106 Brandywine Drive, Dover, DE 19904
Email: pete@classicdesigns.org Web Site: www.classicdesigns.org                                                                                  Drop-Off Location
Peter Thompson .................................................................................................. 302 734-9800
                                                                                                                                                                           Liberty Tax Service Office is a “cell phone for
DMB Technologies, LLC                                                                                                                                                      soldiers” drop-off location. Bring your old
110 North Main Street, Spruce Acres, Suite D, Camden, DE 19934                                                                                                             cell phones to their office at Rodney Village
Email: sales@dmbtechllc.com Web Site: www.dmbtechllc.com                                                                                                                   Shopping Center, Dover, on December 15th,
Brad Haas, Danielle McMahan,
                                                                                                                                                                           2007 from Noon to 4:00 p.m. Everyone will
Marc McMahan .......................................... 302 387-0339, 302 531-5056; Fax: 302 387-0343
                                                                                                                                                                           receive a gift and refreshments will be
Good Neighbor Greetings, Inc.                                                                                                                                              served.
14 Sunset Lane, Milford, DE 19963
Email: droy@goodneighborgreetings.com Web Site: www.goodneighborgreetings.com
Denise Roy ............................................................................ 877 473-3848; Fax: 302 422-8670

National Security
546 Smyrna Landing Rd., Smyrna, DE 19977
Email: alarmsamerica@aol.com
Seth Malcolm, Sean McKracken ........................ 800 239-3636; Sean’s Cell # 302 399-1560

Quickfoods, Inc.
114 Stuart Drive, Dover, DE 19901
Email: abengzon@hotmail.com
Adolfo Bengzon, Jr. .............................................................................................. 917 848-8191

The Emory Hill Companies
10 Corporate Circle, Suite 100, New Castle, DE 19720
Email: jenniferbanning@emoryhill.com Web Site: www.emoryhill.com
Jennifer Banning .................................................................. 302 322-9500; Fax: 302 322-9518

Towles Electric Inc.
P.O. Box 99, Smyrna, DE 19977
Email: nick@towleseletric.com Web Site: www.towleselectric.com
Nick Sebastian ...................................................................... 302 653-9022; Fax: 302 653-9042
Page 4 Chamber Connections, December 2007


                                                                      MEMBER NEWS
   *John Shevock, MSM, Bayhealth Med-              *Juanita Beauford was selected as the        Museum & Village will have the High                 *As you make your holiday lists, plan to
ical Center’s Manager of Radiation On-          2007 State Star of the Delaware Small           School Interpreter Corps from Dover Sen-          stop at the Agricultural Museum & Vil-
cology received the American College of         Business Development Center. Ms. Beau-          ior High School in place for Saturdays at         lage! The Village Emporium is a great
Healthcare Executive (ACHE) Regent’s            ford is the Director of the Procurement         the Museum. These interpreters will be in         place to do your shopping and is filled
Award for significantly contributing to-        Technical Assistance Center (PTAC) of           1890 costume and will take visitors on            with unique gift items for everyone on
wards the advancement of healthcare man-        Delaware at the University of Delaware          highlighted tours of the Village and ex-          your list. The income from the Emporium
agement excellence and the achievement of       Small Business Development Center in            hibits. Encourage their participation in mu-      helps support their operational budget.
goals of ACHE.                                  Newark. She was chosen by SBDC for              seum and volunteer life by visiting and           Don’t forget that members receive a 10%
   *Liberty Tax Service, located at 500 N.      being an exemplary performer, making a          taking a Saturday tour.                           discount!
DuPont Hwy., Dover, has new hours:              significant contribution to the Delaware
They are open Tuesday, Thursday, and Sat-       SBDC program, and showing a strong                                                                provide professional references upon re-
urday from 10:00 a.m. to 2:00 p.m.              commitment to small business in                                                                   quest.
   *According to the Tenth Annual Health-       Delaware. Her main focus is connecting                                                               Please visit our website to find out more
Grades Hospital Quality in America study,       small businesses in Delaware with govern-                                                         about the valuable technology services that
Bayhealth Medical Center was ranked             ment contracting opportunities. Last year                                                         we can offer your company at
Best in Delaware for Cardiac Surgery.           PTAC clients were awarded more than 134                                                           www.dmbtechllc.com.
Bayhealth was also five-star rated for valve    contracts totaling more than $51 million.                                                            DMB Technologies offers a free assess-
replacement surgery and treatment of               *Barbara McKeever, L.C.S.W. has joined                                                         ment to determine the problem you may
heart attack. Among the study’s key find-       Delaware Hospice as the New Hope Be-                                                              have or technology needs for your company.
ings: Five star rated hospitals, such as Bay-   reavement Counsel for New Castle County.                                                          Also, if your files are really backed up, con-
health Medical Center, had significantly        New Hope was established in 1990 as a free                                                        tact DMB Technologies by phone (302) 387-
lower risk-adjusted mortality across all        bereavement program for youth aged 5-17.                                                          0339 or email our sales department at
three years studies; across all procedures      The first of its kind, New Hope has sup-                                                          sales@dmbtechllc.com.
and conditions studied, there was a ap-         ported more than 1,200 children and ado-                                                             A ribbon-cutting ceremony will be held
proximate 71 percent lower chance of            lescents since then and has become a                      DMB Technologies                        for DMB Technologies on Thursday, De-
dying in a 5-star rated hospital compared       model nationwide for dealing with grief             Marcus E. and Danielle L. McMahan de-         cember 13th, at 1:00 p.m., at 110 N. Main
to a 1-star rated hospital; across all proce-   and loss.                                       cided after many years in the IT industry to      Street, Suite D, in Spruce Acres, Camden,
dures and conditions studied, there was a          *Gary Siegelman, MD, MSc, CPE, was           create a matrix of technical experts that pro-    Delaware. See you there!
approximate 52 percent lower chance of          recently named the Senior Vice Presi-           vide professional computer and networking
ding in a 5-star rated hospital compared to     dent/Chief Medical Officer of Bayhealth         services to businesses that feel they are not           Good Neighbor Greetings
the U.S. hospital average.                      Medical Center. Dr. Siegelman has overall       receiving what they are paying for.                   Good Neighbor Greetings is the area’s
   *Peggy H. Eddens has joined the execu-       responsibility for the medical staffs at Kent       What makes DMB Technologies different         new “welcome to the neighborhood service.”
tive management of WSFS Bank as Execu-          General and Milford Memorial Hospitals          from other IT companies? We will send out a       We are a service business that benefits the
tive Vice President and Director of             including recruitment of new physicians,        quality focused engineer to perform the serv-     community, the new homeowner and local
Human Capital Management. In her new            the hospitalist program at both campuses,       ice call or project. Other IT companies may       participating businesses.
role, Ms. Eddens will oversee all aspects of    and hospital-wide and medical staff qual-       send out a semi-certified engineer that will,          For the business owner: There are new
human capital management, training and          ity and performance improvement.                hopefully, figure out the problem in a rea-        homeowners moving into Kent County.
leadership development for the company.            *This Fall, the Delaware Agricultural        sonable amount of time. The DMB Technolo-         How would you like to make those new
                                                                                                gies approach was developed to give the best      homeowners, your new customers?
                                                                                                quality service along with the right engineer         Good Neighbor Greetings uses a personal
                                                                                                on the job! Our goal is to ensure that your       approach to present your business informa-
                                                                                                technology is reliable and efficient for all       tion to new homeowners soon after they
                                                                                                your business needs.                              move in. Through targeted “word of mouth”
                                                                                                    The way DMB makes this possible is by         advertising, we direct them right to your
                                                                                                employing certified engineers with over 20         door. The personal recommendation is pow-
                                                                                                years of corporate business experience rang-      erful. The audience is one of the hottest buy-
                                                                                                ing from health care, finance, legal and many      ing markets available. We present your
                                                                                                other fields. Our standard of quality service      business “your way” with your brochures.
                                                                                                means that you will always receive our best       We don’t just leave them information – they
                                                                                                work. And because your network is critical        get it presented.
                                                                                                to your business, we will work around your            For the community: Good Neighbor
                                                                                                hours of operation.                               Greetings is determined to show the true
                                                                                                    One of our customers had this to say          spirit of Kent County to the new homeowner.
                                                                                                about DMB Technologies: “DMB came                 We strive to gather interesting information to
                                                                                                through from the start to finish, without any      share with the residents to encourage them
                                                                                                down time. We are very pleased with the service   to become part of their local community and
                                                                                                that we received.” DMB Technologies services      to enjoy all that the area has to offer.
                                                                                                companies throughout Delaware and will                      See NEW MEMBERS, page 5


                                                                                                   If your business has trouble
                                                                                                   achieving...
                                                                                                   • Orderly growth
                                                                                                   • Increased profits
                                                                                                   • A sound strategic plan...

                                                                                                  Contact        SCORE                            at:
                                                                                                           telephone: 302-745-1315
                                                                                                  www.scoredelaware.org
                                                                                                  Counselors to America’s Small Business
                                                                                                  For free and confidential small business counseling from our SCORE volunteers
                                                                                                  visit our website. For more information on becoming a SCORE volunteer call
                                                                                                  Herb Konowitz at 302-745-1315.
                                                                                                                                                                       Chamber Connections, December 2007 Page 5

                Delaware.Net to host its 3rd Annual Business Expo
                                         A Fundraiser for Local Area Chambers of Commerce
    One of the most effective ways to adver-                        businesses participating annually in past                     magazine sponsors.”                             participation. Attendees do not need to be a
tise and market a business in today’s indus-                        events, Delaware.Net, Inc. has presented                                      Delaware.Net, Inc. President,   chamber member.
try is business-to-business (B2B) marketing.                        over $30,000 to local chambers of commerce.                                            Mr. John McKown           CDCC members participating this year
This type of strategy can target prospective                           This year, Delaware.Net, Inc. has come                        The Expo was created by Delaware.Net,        are: Dover Mall, St. Joseph’s at Providence
customers and increase profitability                                 up with considerably different ways to bet-                   Inc. to help businesses who want exposure       Creek, First Class Properties, Delaware En-
through networking and promoting serv-                              ter accommodate businesses who attend                         in business-to-business (B2B) marketing,        ergy Solutions, Polytech Adult Education,
ices to other businesses in any given area.                         this mix and market event. The last two                       and to gain awareness and support of other      Verizon Wireless, Vision Centre, JT Spe-
The Delaware Business Expo, hosted by                               years have become incredibly successful                       businesses needs.                               cialty Mats & Framing, Wesley College,
Delaware.Net, Inc., is a free B2B event pro-                        with participating media sponsors, guest                         Businesses who attend the Delaware           Local Book Publishing, Delaware Tech, and
moting statewide advertising for businesses                         speakers for business seminars, and grow-                     Business Expo are more likely to boost          Incorporating Services.
serving as a fundraiser for all EIGHT local                         ing business attendees.                                       sales, develop future sales leads, forge           Delaware.Net, Inc. is an interactive
Delaware area chambers of commerce. This                               “To increase foot traffic to the show, we                   strategic new partnerships, and heighten        agency serving North America, located in
year’s event will be located at the Dover                           are partnering with additional media spon-                    product, company, and brand awareness.          Dover, Delaware. This web design firm pro-
Downs Hotel and Casino in Dover, DE on                              sors for 2008. We have just come to an                        To sign up for the event, go to www.            vides web site development, ColdFusion
Wednesday, March 5th, 2008.                                         agreement with Morning Star Publications,                     DelawareExpo. com. All booths are first-         Application and database programming,
    Over the past two years, B2B marketing                          which will supply us with more advertis-                      come, first served. The event is FREE and        website hosting, search engine marketing,
has become increasingly successful in the                           ing downstate. Also look for radio and TV                     open to the public. Exhibitors are encour-      graphic design, and MORE, all for small
state of Delaware. With one hundred local                           sponsors in addition to newspaper and                         aged to help promote the event to increase      businesses up to very large organizations.


NEW MEMBERS                                                                                                                                                                         Looking for ideas for
   To our new neighbors: Good Neighbor                              questions on how Good Neighbor Greetings                          Our company has been providing low
Community Greeters make personal wel-
come visits to you in your home, at your con-
                                                                    works, please contact us.
                                                                       For more information contact Denise
                                                                                                                                  cost benefits to working families for more
                                                                                                                                  than five decades. We work with numerous            Christmas gifts?
venience; just like the “old days.” Our                             Roy, (877) 473-3848, droy@goodneighbor                        labor unions, credit unions, schools, busi-
Greeters are friendly and knowledgeable                             greeting,com.                                                 nesses and professional associations across          Use the Chamber
about the area. They will do their best to                                                                                        the country. We recently opened an office at
make you feel welcome and get you familiar                                         American Income                                1575 McKee Road, Suite 201, Dover,
                                                                                                                                                                                      Membership Directory
with local attractions, events, and sponsoring                                      Life Insurance                                Delaware, and we offer a $3,000 Accidental            at www.cdcc.net
businesses.                                                            American Income Life Insurance was es-                     Death & Dismemberment Policy at no cost                for a listing of
   We are currently accepting application for                       tablished in 1924, and we are the only 100%                   to every business for every employee. We
both vendors and greeters in Delaware,                              union label insurance company in existence                    also offer a no cost Health Service Discount
                                                                                                                                                                                       area businesses.
South Eastern PA and Central NJ.                                    today. Every member of our company in-                        Card which provides savings up to 50% on         Gift certificates for service, retail
   Good Neighbor will also be expanding                             cluding the president, Roger Smith, is a                      health related services. For more information    items, and dining certificates will be
into other targeted markets. If you feel that                       member of Local #277 of the OPEIU, that’s                     on our low cost and no cost benefits, contact    a big hit for that special person on
the “direct” approach is the best form of ad-                       the Office & Professional Employees Inter-                    Bobbie Artwell at (302) 588-7173 or by e-mail    your list.
vertising for your business or you have more                        national Union.                                               at bartwell28@comcast.net.




   Is Your Health
   Insurance:
   • Too expensive?                                                                                                                                                                                      2 0 0 7
   • Too complicated?                                                                                                                                                   Celebrate the success of Delaware’s top female
   • Giving you little or no benefit?                                                                                                                                   executives and be inspired by our guest
                                                                                                                                                                        speaker’s achievements.


                                                                                                                                                                        Thursday,     December 6, 2007
                                                                                                                                                                                      11am-1pm

   HSA 100SM Offers                                                                                                                                                                   THE CRYSTAL BALLROOM,
                                                                                                                                                                                      DUPONT COUNTRY CLUB




   A Solution.
                                                                                                                                                                                      MISTRESS OF CEREMONIES:
                                                                                                                                                                                         Nancy Karibjanian
                                                                                                                                                                                         Anchor of Delaware Tonight
                                                                                                                                                                                         Adjunct Professor of Communication

   • HSAs typically cost less than traditional plans.                                                                                                                                    University of Delaware.

                                                                                                                                                                                      KEYNOTE SPEAKER:
   • HSAs make quality coverage simple.                                                                                                                                                  Carolyn Burger
                                                                                                                                                                                         Former CEO of Bell Atlantic

   • HSAs help you save tax-deferred.                                                                                                                                                    and current chairperson of
                                                                                                                                                                                         the Board’s Nominating and
                                                                                                                                                                                         Corporate Governance committee
                                                                                                                                                                                         at Wilmington Trust.

                                                                                                                                                                                      FOR TICKETS OR MORE INFORMATION:
     Call for a FREE quote!                                                                                                                                                              Call (302) 504-1364 or
                                                                                                                                                                                         visit www.delawaretoday.com.
       JOHN STILL, RHU                                                                                                                                                                   $30 INDIVIDUALS / $200 TABLE OF 8
                                                                                                                                                                                         Includes lunch.
  Dover Financial Group, Inc.                                                                                                                                                         SPONSOR:
   (302) 734-4448 or e-mail
     DFGgroup@aol.com
 35183PA-0404 For costs, benefits, exclusions, limitations, and renewal terms, call John Still, an independent insurance broker
 offering plans underwritten by Golden Rule Insurance Company and other insurers. Policy Forms: GRI-PA-19.1-06 & GRI-PA-21           071062
Page 6 Chamber News, December 2007

Leadership Central Delaware History & Environment Day
   It was a perfect day on the first of No-       important landmarks from the Under-             thrower which was used by the Native               forts and managing the waste while mini-
vember to be outdoors and exploring the           ground Railroad as well as fascinating Na-      Americans for hunting game. Even one of            mizing the impact on the environment.
History and Environment of Kent County.           tive American history. We arrived in Leipsic    our own class members got to throw a spear             On our way back to Dover, Nena dis-
We began at Bombay Hook National                  and were greeted by waterman Leonard            with it, which we then found out why it was        cussed some traditional American Indian
Wildlife Refuge with LCD Alumni from the          “Limbo” Voss who shared with the class          illegal to do on city grounds. We then toured      ideologies concerning relationships with the
Class of 2004, Program Chair and Refuge           how he and his family make a living             the impressive Dickenson Plantation and            living world and engaged the group in an
Manager Terry Villanueva. We toured the           throughout the year by crabbing, fishing for    even had the opportunity to make sachets           open discussion about history and the envi-
beautiful grounds and got to do a little bit of   eel and conch, and even getting to enjoy the    that they used many years ago to ward off          ronment. Our last stop was the Dover
dip netting. They even caught some tad-           winters a little in Colorado. It was great to   mosquitoes and other bugs.                         Power Plant, North American Energy Serv-
poles and minnows and saw other water             hear that the local businesses are buying           During a wonderful lunch at Roma Ital-         ices. Operation and Maintenance Manager,
fowl. Bombay Hook is a major tourist at-          local.                                          ian Restaurant, the panel discussion heated        Ken Beard, also an LCD Alumni from the
traction in Kent County and has many pro-             Next we boarded the bus, sponsored by       things up. The topic was Land Use Planning         Class of 2006, showed the class all of the dif-
grams for families and hunters of all kinds.      Delaware Today, to the John Dickenson Plan-     and the Comprehensive Plan. This was a             ferent sources of energy, the costs and the ef-
   On our way down Historic Rt. 9, Nena           tation. Before taking the tour, Nena was able   perfect topic to tie in the environment and        fects on the environment for each one. We
Todd, a Historic Interpreter from the             to show off her skills on the grounds of the    future growth in Kent County. Dean Holden          then put on our glasses and hard hats to see
Delaware Visitors Center, pointed out the         Plantation with the Atlatl which is a spear     from CABE & Associated moderated a panel           how the plant operates. Since the City of
                                                                                                  with Greg Moore from Becker Morgan                 Dover is on a grid system, it was cheaper for
                                                                                                  Group, Michael Harrington, Jr from Har-            them that day to buy their electric needs out-
                                                                                                  rington ERA Realty and Sarah Keifer from           side the city and the plant was not running.
                                                                                                  the Kent County Department of Planning.            It was very interesting to see process and the
                                                                                                  They presented to the class a draft Land Use       control room. I know it was difficult to fight
                                                                                                  Comprehensive Plan and then discussed the          the urge to push all of the buttons, but the
                                                                                                  need for a mix of both high and low density        class did a good job.
                                                                                                  residential planning for the tremendous                Thank you to DE Solid Waste Authority
                                                                                                  growth we are expecting for Kent County.           for sponsoring this very informative and in-
                                                                                                      After lunch, we were off to tour the Sand-     teresting day and to Terry Villanueva for
                                                                                                  town Landfill. Delaware Solid Waste Au-            putting it all together. I know the class
                                                                                                  thority sponsored this very informative day        learned a lot about the history and the future
                                                                                                  and also took our bus on top of one of the         plans for Kent County and how our envi-
                                                                                                  landfill sites to see where our trash goes after   ronment will be affected by each choice we
                                                                                                  it leaves the curb. Logan Miller discussed         make.
                                                                                                  the challenges they face with recycling ef-                                         Gina Aurora




 Your Chance …                                                                                        Meet two new CDCC employees
                                                                                                                                                                  Left is Tammy Severson
                                                                                                                                                              who is working part-time as
                               to make a difference                                                                                                           CDCC’s Office Assistant/Spe-
                                                                                                                                                              cial Events Assistant. Tammy
                                                                                                                                                              is a highly-motivated event
                                                                                                                                                              management        professional
   We are currently seeking Chamber members who want to                                                                                                       who has organized and super-
 make a difference by joining The Marketing Committee. The                                                                                                    vised a host of special events
                                                                                                                                                              and has recruited and trained
 primary purpose is to attract new members to the Chamber                                                                                                     volunteers. She has a history
 and to market its many benefits.                                                                                                                             of public speaking to a variety
                                                                                                                                                              of audiences including ten
                                                                                                                                                              years with the State of
    … Simply by contacting new members                                                                                                                        Delaware Department of Cor-
                                                                                                                                                              rections on topics related to
                                                                                                                                                              becoming part of a produc-
   Simply by contacting new members and attending Chamber                                                                                                     tive, crime-free environment.
                                                                                                                                                              While with the CDCC, Tammy
 functions to be that familiar face for the new members.                                                                                                      has assisted with the Cham-
                                                                                                   ber’s Big Boys Toys Show, James Bond 007 Auction, the Chamber’s Holiday Party, and
                                                                                                   other projects.
         Chamber members who are interested                                                           On the right is the CDCC’s newest employee, Devon Fowler. Devon is the Chamber’s
                                                                                                   Administrative Assistant and is the front line person who will assist all the staff of the
                 please call or email:                                                             organization. Devon previously worked as the Office Automation Clerk for Dover Air Force
                                                                                                   Base. While her duties consisted of answering a multi-line phone, office correspondence,
                                                                                                   tracking cargo, etc., she also planned events, created a visitors’ brochure, the depart-
                     Gina Aurora, Membership Director                                              ment’s website, Power Point presentations and informational worksheets, and was re-
                              302-734-7513                                                         sponsible for departmental training.
                                                                                                      You will soon meet these two individuals at a CDCC event. Please welcome them to
                         email: gaurora@cdcc.net                                                   the CDCC family!
                                                                                                                                             Chamber News, December 2007 Page 7


 Be a Santa to a Senior Continues Popular Holiday Gift Tradition
    Home Instead Senior Care has teamed         from November 1 through December 15,          quests.                                         Dover and December 15 at Lewes Senior
up with local community organizations,          works: Prior to the holiday season, the          Holiday shoppers can pick up an orna-        Center both at 10:00 a.m. Volunteers will
retailers and volunteers to collect, wrap,      participating local non-profit organiza-      ment, buy items on the list and return          be needed for both parties to help with
and donate gifts to needy or lonely seniors     tions along with local businesses (who will   them unwrapped to the store, along with         wrapping.
in Kent and Sussex counties. This year’s        make donations), Catholic Charities,          the senior ornament attached. Home In-             “Be a Santa to a Senior is an annual holi-
campaign will focus on isolated seniors,        Luther Towers of Dover, will identify         stead Senior Care then enlists the volun-       day tradition that is changing the way
some of whom are among this nation’s            needy, orphaned and isolated seniors in       teer help of its staff, senior-care business    many view the needs of seniors during the
“elder orphans.”                                the community and provide those names         associates, non-profit workers and others       holidays,” Ware said. “We hope that the
    “We see older adults who have no one        to Home Instead Senior Care.                  to collect, wrap and distribute the gifts to    community will support our efforts as a
during this festive season and that makes          Christmas Trees in Kent County are in:     these seniors. Preschool students from          way of giving back to the seniors in our
for a very sad and lonely time,” said           Halpern Eye Associates at 885 S. Gover-       Wesley United Methodist Preschool and           area who have given us so much.”
Robert Ware, owner of the Home Instead          nors Ave., Heritage at Dover on 1203          Corporate Kids Learning Center in Dover            If you or someone you know is inter-
Senior Care office in Dover. “Whether they      Walker Road, Sam’s Club on 1572 N.            and Whatcoat Christian Preschool and The        ested in volunteering to help with the city-
are in a nursing home or in their own           DuPont Hwy., Dover Mall on 1365 N.            Kinder Academy in Camden will make              wide gift-wrapping day, contact Trina
homes, where more are choosing to stay,         DuPont Hwy., and Kmart on 515 N.              cards for the seniors to put on the gifts. A    Mount at 302-697-6435 or 888-272-0223.
it’s important to reach out to isolated older   DuPont Hwy.. in Dover. They will feature      city-wide gift-wrapping day, when hun-          Businesses are encouraged to contact the
adults during this special time of the year.”   ornaments with the first names only of the    dreds of the presents will be wrapped, will     local Home Instead Senior Care office
    Here’s how the program, which runs          needy seniors and their respective gift re-   be held on December 8 at the Heritage at        about adopting groups of seniors.



                                                            Celebrate the Season
                                                                        December 2007
                         Dover to Host Festival of Lights                                                    Annual Open House Slated for Woodburn
   November 26 through the Holidays – Explore the City of Dover’s annual Festival of          Saturday, December 8 – Join Delaware Governor Ruth Ann Minner for her annual
   Lights. 302-736-7050 or www.cityofdover.com.                                               Christmas Open House at Woodburn, 302-739-5656 or www.state.de.us/
                                                                                              woodburn.
                       Cut Your Own Fresh Christmas Tree
   Thanksgiving - December – Central Delaware offers 12 Christmas tree farms where                       Dickens Era Quartet Performs Holiday Musical
   you can select and cut your own Christmas tree to guarantee freshness. For a               Tuesday, December 18 – First State Heritage Park will sponsor the Dickens Era
   complete list, call Delaware Department of Agriculture at 800-282-8685 or visit            Quartet, Spiced Punch, at Christ Church in Dover, featuring holiday cheer, singing
   www.state.de.us/deptagri/.                                                                 traditional tunes, tales and toasts. 302-739-9194 or www.destateparks.com/
                                                                                              heritagepark.
           George Washington Teaches Best Holiday Manners
   December 1 – “Washington’s Rules of Civility,” an interactive interpretation to                               First Night Dover on New Year’s Eve
   teach good holiday manners, will be featured at Legislative Hall at 12:30 p.m.             Monday, December 31 – First Night Dover, downtown Dover features live enter-
   Great program for all ages. 302-739-9194 or www.destateparks.com/heritage                  tainment at venues throughout the town. Two fireworks displays, www.newszap.
   park.                                                                                      com/firstnight/.

                 Ag Museum Hosting ‘A Farmer’s Christmas’                                                      Ring in the New Year … with Laughter
   Friday and Saturday, December 7 and 8 – The Delaware Agricultural Museum will              Monday, December 31 – Ring in the New Year at Christina’s Comedy Zone at Dover
   host its annual A Farmer’s Christmas, Fee, 302-734-1618 or www.agricultural                Downs Hotel & Casino®800-711-5882 or www.doverdowns.com
   museum.org.
                Second Annual Chocolate Festival Weekend
   Friday, Saturday and Sunday, December 7, 8 and 9 – Check out the Second Annual
   Chocolate Festival in the Hotel Lobby, free admission, Dover Downs Hotel &
   Casino®, 1131 N. DuPont Highway, Dover, www.doverdowns.com or 800-711-
   5882.




                                                                                                                                                  Dover Federal Credit Union celebrated
                                                                                                                                              the grand opening of its new corporate
                                                                                                                                              center on November 15, 2007 with a spe-
                                                                                                                                              cial dedication and ribbon-cutting cere-
                                                                                                                                              mony as part of the expansion plans for
                                                                                                                                              the $220 million in assets financial insti-
                                                                                                                                              tution. The new facility is located at 1075
                                                                                                                                              Silver Lake Blvd., off Walker Road in
                                                                                                                                              Dover.
                                                                                                                                                  Pictured left to right are: Miles Stan-
                                                                                                                                              dish, Dover FCU Board Member; Jim
                                                                                                                                              Williams, Jr., Treasurer; Charles Miller,
                                                                                                                                              First Vice Chairman; Marty Talmud, Board
                                                                                                                                              Member; Russell McCready, Chairman;
                                                                                                                                              Alan Kovitz, Chairman of the Central
                                                                                                                                              Delaware Chamber of Commerce; Kathy
                                                                                                                                              Adams, Second Vice Chairman; Bonnie
                                                                                                                                              Yeomans, Board Member; Pat Mahaney,
                                                                                                                                              President of Credit Union League; Mary
                                                                                                                                              Frey-Voss, Secretary; and David Clen-
                                                                                                                                              daniel, President and CEO of Dover Fed-
                                                                                                                                              eral Credit Union.
Page 8 Chamber Connections, December 2007

     Methicillin Resistant Staphylococcus Aureus (MRSA)
By Ramesh K. Vemulapalli, MD                     four children from Minnesota and North              •Community acquired MRSA skin infec-         for this disease. All suspicious skin and soft
Infusion Solutions of Delaware,                  Dakota between 1997 and 1999. The children      tions usually appear as small red bumps that     tissue infections should be treated as com-
LLC/Delaware Infectious Diseases                 had severe pneumonia and sepsis. All of         look like spider bites, ingrown hairs or boils   munity acquired MRSA until proven other-
                                                 them grew MRSA from various body sites.         that swell and get pimple-like white heads.      wise.
   Recently the public has been inundated        The MRSA could be treated with multiple             •Although these lesions can occur any-           •Among athletes, good hygiene must be
with news reports on methicillin resistant       antibiotics, unlike the hospital strain of      where, they are more common in the neck,         followed, including showering and washing
staphylococcus aureus, known as MRSA.            MRSA, but the children were initially given     arm pits, groin and buttocks.                    with soap and water after all practices and
MRSA is a type of the common bacteria            an antibiotic which could not treat the             While most MRSA infections are not se-       competitions. Coaches should ensure that
called staphylococcus aureus but it is resist-   MRSA. Since then, community acquired            vere, both physicians and the public should      players do not share towels and personal
ant to the most commonly used antibiotics.       MRSA outbreaks have been reported across        be aware that on rare occasions, it can cause    items, that routine cleaning of the shared
   Infectious disease professionals have         the country in groups including children at-    severe infections like pneumonia or necro-       equipment is done and that adequate soap
been dealing with these bacteria for several     tending child care prison inmates, men who      tizing fascitis (known as flesh eating bacter-   and hot water are available. More impor-
decades now, mainly in the healthcare set-       have sex with men, military recruits and ath-   ial infection). These patients can become        tantly, coaches should assess athletes regu-
ting. Now that MRSA has become a com-            letes.                                          septic and die if not diagnosed and treated      larly for skin lesions and exclude players
munity problem, it is important for the              Community acquired MRSA is usually          promptly.                                        with potentially infectious skin lesions from
public to know how it spreads, the symp-         transmitted through close contact with a            While hospital acquired MRSA is resist-      practice or competitions.
toms, treatment and the difference between       person who has either a draining lesion or      ant to many drugs, community acquired                •In the home, parents and other adults
hospital and community acquired MRSA.            by sharing equipment, clothing or personal      MRSA can be treated with some common             should enforce frequent hand washing with
   According to the CDC, in 1974, MRSA in-       items among athletes in team sports or          antibiotics which can be taken by mouth. In      soap and water or antimicrobial liquid/gel
fections were two percent of the total num-      household members.                              addition, intravenous antibiotics can help in    cleansers. Family members should avoid
ber of staphylococcus aureus infections. I           •Community acquired MRSA is usually         particularly severe cases.                       sharing soap, razors, towels or athletic gear.
2004, it was 63 percent. This increase re-       transmitted through close contact with a            We can do a lot as a community to de-            If we all understand how this infection is
sulted from antibiotics overuse and lack of      person who has either a draining lesion or      crease the transmission of community ac-         spread and take appropriate precautions, we
proper hand hygiene among health care            by sharing equipment, clothing or personal      quired MRSA:                                     can decrease the spread community ac-
workers.                                         items among athletes in team sports or              •Physicians and other health care per-       quired MRSA and alleviate the fears of
   In 1999, the CDC reported the deaths of       household members.                              sonnel should have a high level of suspicion     everyone in our community.


                                Together we can do it – Brick By Brick
   As many of you are aware, the Greater         Dover area. Each year, the income generated     asset base so that the Foundation becomes        $110,000 goal and we are confident that with
Dover Foundation is an endowment fund            by the Greater Dover Foundation is given to     a multi-million dollar vehicle that can truly    support from community members like you
that was established in 1992 by the Greater      non-profit organizations and public institu-    make a significant and positive impact on        we will reach our goal by December 31st. To
Dover Committee in response to a $25,000         tions in greater Dover to address pressing      the quality of life of Dover residents each      help us meet our goal we are selling single
matching grant from the Delaware Com-            needs in our community.                         and every year. We want, as our brochure         and double bricks that we will engrave for
munity Foundation. Since that time, the             Last fall, the Greater Dover Foundation      says, to “endow Dover’s future.”                 community members and then place in the
fund has grown to over $550,000 through          began a visibility and awareness campaign.         As part of the visibility and awareness       sidewalks along Loockerman Street. These
gifts, small and large, from community           By raising the awareness of the Greater         campaign, the Greater Dover Foundation           bricks are great gifts for holidays and are a
members and businesses in the greater            Dover Foundation, we hope to increase the       began a community matching challenge,            way to honor someone you love. In addi-
                                                                                                 Brick by Brick, last October. The Greater        tion, every business in Dover should have
                                                                                                 Dover Foundation Board of Directors raised       their company represented. Want to see
                                                                                                 $110,000 which is serving as the principal       some of the bricks that have been bought to
                                                                                                 pool of money for the community to match         date? Take a look in front of Forney's Too or


       The Spirit of the Holidays!                                                               by December 31, 2007. Basically, with each
                                                                                                 dollar we receive during the matching chal-
                                                                                                 lenge, we will receive another dollar from
                                                                                                 the matching fund. In other words … each
                                                                                                                                                  the Dover Art League. It’s fun to stop and
                                                                                                                                                  read what others have put on their brick.
                                                                                                                                                  Single bricks are $170 and double bricks are
                                                                                                                                                  $300. For more information about how to

       ...as seen through the eyes of our                                                        of your dollars are really worth two dollars.
                                                                                                 This community matching challenge has not
                                                                                                                                                  buy a brick, please visit our website (greater
                                                                                                                                                  doverbricks.com) or call our Executive Di-
           children                                                                              only helped to promote the mission of the
                                                                                                 Greater Dover Foundation, it is helping to
                                                                                                                                                  rector, Lisa Ratliff (302-734-2513).
                                                                                                                                                     Please help us build a stronger founda-
       This December, send a very                                                                bring the Dover community together to            tion for Dover’s future and help us reach
       special greeting to your                                                                  support causes that really do matter.            our goal by December 31st. Together we can
                                                                                                    To date we have raised 74% of our             do it … Brick-by-Brick!
       friends and customers...with
       unique, original drawings
       from area children. We are of-                                                            Tech Prep Delaware supports
       fering a special Christmas and
       New Years Greeting Package.                                                               DelTech’s culinary arts program
       Christmas Greetings will                                                                     Delaware Technical & Community Col-              According to College Vice President and
       run on December 19th &                                                                    lege, Terry Campus culinary arts program         Campus Director Daniel L. Simpson, this
       New Years on December                                                                     recently received a $25,000 grant from Tech      grant will be used to further enhance the
                                                                                                 Prep Delaware.                                   campus’s state-of-the-art culinary arts
       26th. Special holiday rates
                                                                                                    Tech Prep Delaware is a public education      kitchen and serving area. These improve-
       apply. Regular deadlines.                                                                 institution whose mission is to improve the      ments will provide a realistic, professional
                                                                                                 career options and earning potential of the      setting in which to train students.
                                                                                                 state’s youth, therefore strengthening              A video camera and monitors placed
                                                                                                 Delaware’s economy. The program enables          throughout the kitchen ensure that each stu-
                                                                                                 students to attain high technical and aca-       dent can clearly see the instructor demon-
                                                                                                 demic standards by combining the strengths       strate culinary techniques as they put those
                                                                                                 of technical education and career training       techniques into practice. Professional dining
                                                                                                 programs through articulation agreements         service for faculty, staff and guests of the col-
       For more information on the above holiday promotions,                                     and grants.                                      lege, retail sales of student-produced food
       please contact your advertising representative or Alyssa                                     The organization gives money to meet          items, and special event catering all happen
       Sweeney at the Dover Post.                                                                classroom requirements for capital equip-        on campus to prepare culinary students for
                                                                                                 ment, software and instructional materials       “real world” experience.
                                                                                                 for schools as one way to accomplish its            To find out more about Tech Prep
           609 E. Division Street, Dover, DE                                                     mission. The Terry Campus utilized a pre-        Delaware visit www.techprepdelaware.org.        .
                           (302) 678-3616                                                        vious Tech Prep grant to renovate the culi-         For more information about the Terry
                                                                                                 nary arts dining room and upgrade the            Campus culinary arts program go to
                                                                                                 technology used as teaching aids.                www.dtcc.edu/terry/culinary.
                                                                                                                                          Chamber Connections, December 2007 Page 9

Rate Cuts Expected to Save at Least $18.2M for Businesses
   Insurance Commissioner Matt Denn an-           With total workers compensation pre-         ditional savings generated by the legisla-              tive stance on this issue and for working so
nounced in early November that he will         miums paid by Delaware employers esti-          tion are not scheduled to be seen until the             hard to give our businesses here in
order an average workers compensation          mated at $103 million a year, the rate cuts     late 2008 or early 2009.                                Delaware some much needed relief from
insurance premium cut of 17.75 percent for     ordered by Commissioner Denn likely                The premium cuts are a result of                     the high cost of workers compensation in-
Delaware employers in the “voluntary”          mean savings of at least $18.2 to Delaware      changes Commissioner Denn required in                   surance,” said Rick Kenny, co-owner and
workers compensation market, which in-         businesses.                                     the way that workers compensation insur-                chief financial officer of Shoprites of
cludes most businesses, and a 22 percent          The premium cuts to be ordered by            ance companies reserve funds for future                 Delaware and immediate past chairman of
cut for businesses who purchase through        Commissioner Denn are independent from          medical losses.                                         the Delaware Retail Council.
the state’s assigned risk pool. They are the   additional premium savings that are ex-            “Our experts told us that the workers                    Michael Ciabattoni, vice president of
largest workers compensation premium           pected from legislation passed by the Gen-      compensation carriers were overstating the              Teamsters Local 326, said, “Decreasing the
cuts in Delaware since the creation of the     eral Assembly last January with                 amount that they needed to set aside for fu-            cost of workers comp insurance is impor-
modern rate-setting process.                   Commissioner Denn’s assistance. The ad-         ture medical losses,” Commissioner Denn                 tant for workers because it means more
                                                                                               said. “When that extra money is set aside               money will be available for pay and bene-

Leaf burning prohibited in Delaware                                                            and not spent, the insurance companies
                                                                                               keep it as profit. These rate cuts reflect a
                                                                                                                                                       fits for workers, and it means Delaware
                                                                                                                                                       will be more attractive for new businesses
   The Department of Natural Resources         dens, or as potting soil for houseplants.       more realistic estimate by the insurance                with new jobs.”
and Environmental Control (DNREC) is           Finished compost can improve soil tex-          companies of what they really need to set                   After Commissioner Denn took office in
reminding Delaware residents that burn-        ture, increase the ability of the soil to ab-   aside.”                                                 January 2005, he made an independent ac-
ing leaves is prohibited statewide. This       sorb air and water, suppress weed growth,          The orders pertain to applications by                tuarial review of the application and pub-
prohibition exists to lower people’s expo-     decrease erosion, and reduce the need to        the Delaware Compensation Ratings Bu-                   lic comment part of the annual review
sure to toxic and cancer-causing chemicals.    apply commercial additives. Leaves can          reau, which submits an annual request for               process for the workers comp rate basis. He
   The burning of leaves produces a con-       also be disposed of at a licensed landfill.     the “loss cost” calculations upon which all             reduced a proposed increase in the work-
siderable amount of airborne particulate           In addition to the ban on leaf burning,     workers compensation insurance compa-                   ers comp basis for 2006 and then froze the
matter, carbon monoxide and at least           there is also a year-round ban on burning       nies base their rates. The cuts announced               average basis for rates for 007.
seven carcinogens. One of the most noto-       refuse such as old lumber, trash, or            are the largest since DCRB began submit-                    Reducing workers compensation insur-
rious carcinogens produced from leaf           garbage, grass and tree stumps.                 ting applications on behalf of the carriers             ance premiums has been one of Commis-
burning is benzapyrene, a polyaromatic             Chip McDaniel, chief of DNREC’s en-         in 1994.                                                sioner Denn’s goals. He worked with a
hydrocarbon. Benzapyrene is believed to        forcement section, warns that Environ-             Commissioner Denn noted that the rate                group of legislative, business, medical,
be a major factor in lung cancer caused by     mental Protection officers will be on the       cuts he was ordering were averages, and                 labor and government representatives, on
cigarette smoke. Like the second-hand          lookout for violators and will be citing        that different ratepayers would see differ-             the workers compensation reform legisla-
smoke from cigarettes, benzapyrene from        those performing illegal open burning ac-       ent rates based upon the type of business               tion what was passed by the General As-
leaf burning endangers us all.                 tivities. Violators could receive between       they were in and their individual loss ex-              sembly earlier this year. Last month,
   Composting is one of the best alterna-      $50 and $500 in fines.                          periences.                                              Commissioner Denn announced the cre-
tives to disposing of leaves, which can be         Illegal burning can be reported by call-       Commissioner Denn’s announcement                     ation of a self-insurance organization for
done with yard trimmings and certain           ing 800-622-8802.                               was welcomed by representatives of the                  counties, cities and towns in Delaware de-
food scraps. When properly composted,              For more information call the Air Qual-     business and labor communities.                         signed to help the local governments save
these wastes can be turned into natural        ity Management Section at 739-9402.                “I would like to commend Commis-                     taxpayer money on workers compensation
soil additives for use on lawns and gar-                                                       sioner Denn and his staff for their pro-ac-             insurance for their employees.




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                                                                                                                                         302 652 4194
                                                                                                         Bancroft Mills • 29 Hill Road • Wilmington, DE • 19806 / 34 The Green • Dover, DE • 19901

                                                                                                                                     w w w. h o r t y. c o m
Page 10 Chamber Connections, December 2007

Entrepreneurship – A Proven Approach to Growth and Diversity
By Daniel W. Wolfensberger,                    nomic Development Office, George Coates,        difficult economic times. Once one of the in-    would either own a Fortune 1000 company
Director, Central Delaware                     CEO, Coates Manufacturing, and I visited        dustrial centers of New England, it has lost     or at least be employed by one. The stu-
Economic Development Council                   two extremely prominent and successful          its manufacturing base and was an early          dents are immersed in the business envi-
                                               College Programs in Massachusetts:              victim of BRAC. Its program is therefore         ronment and are challenged to create a new
   For a little more than a year, the Terry    Springfield Technical Community College         geared toward a real grass roots approach        company, run it with the help of 30 other
Campus at Delaware Tech has been run-          (STCC) and Babson College. The reason be-       to entrepreneurship starting with 5th            classmates, make a profit during one se-
ning a two year degree program in Entre-       hind the visit was to gain insight into the     graders coming to the Entrepreneurship fa-       mester, and then dissolve the venture. This
preneurship. A consortium of individuals       daily operations of both colleges and to take   cility for a day of instruction. Students at     is only one part of the training; students are
interested in promoting entrepreneurship       back to the team and the Delaware Tech          the college also are encouraged to start their   also able to live in the e-dorm (entrepre-
and economic development in Kent County        leadership hands on experience and practi-      own business. Space is provided for them         neurship) to completely be surrounded by
advises the development of the program.        cal tips to help guide and determine the fu-    to establish physical facilities with shared     an entrepreneurship environment.
As members of the consortium part of the       ture direction of the Delaware Tech             conference rooms and other common facil-             Both colleges address entrepreneurship
Advisory Team, Dr. Dan Houghtaling, of         Entrepreneurship program and the consor-        ities while maintaining their own identity.      extremely well. While Springfield uses a
Delaware Technical & Community College,        tium.                                           The program at Springfield Community             grass roots approach to help and create new
Herb Konowitz, of Senior Corps of Retired          The two colleges in Massachusetts are as    College is responsible for the creation of nu-   entrepreneurs, Babson’s focus is on the cre-
Executives, Evie Zerefos, Entrepreneurship     different as night and day. Springfield         merous small businesses and has con-             ation of new leaders for the corporate
Instructor at Delaware Tech, Joe Zilcosky of   Community College is located in western         tributed substantially (over $7 million) to      world as well as creation of major corpora-
Emerging Technology at Delaware Eco-           Massachusetts, an area that is experiencing     the Springfield Community. Our group was         tions by its graduates. Our group seemed
                                                                                               impressed with the hands on, comprehen-          to agree that for our programs here at Terry

                Principal for a Day                                                            sive, professional and innovative approach
                                                                                               to get Entrepreneurs going at STCC.
                                                                                                                                                Campus at Delaware Technical & Commu-
                                                                                                                                                nity College, the Springfield model would
By Judy Diogo                                  the faculty members at East Dover Ele-              Our second visit was with Babson Col-        probably produce the best results, both long
CDCC President                                 mentary have it down to a science! You just     lege, the Alma Mater of one of our partici-      and short term.
                                               can’t imagine what they do each and every       pants, Herb Konowitz. A brief tour and visit         The Roy Klein Education Foundation,
   One of the biggest perks of being presi-    day until you see it for yourself. It is no     to a classroom showed us very quickly that       has provided two scholarships to students
dent of your Chamber is having the op-         wonder they were selected as a Model of         this was a totally different approach to En-     attending Delaware Tech’s entrepreneurial
portunity each year to participate in the      Excellence in Education School for 2006-        trepreneurship. Their program was clearly        program and just recently, the board de-
Delaware State Chamber’s Principal for a       2007.                                           designed for a young person who, after           cided to continue its support of the pro-
Day Program.                                       It was a true honor and privilege for me    four years of education at the college,          gram.
   For the past three years, I have spent a    to spend the day with Principal Rinker, her
day with a principal of a school in Kent
County. This year, it was my pleasure to
                                               staff, and her students. I learned a great
                                               deal, and it is an experience I will cherish.
                                                                                               Citizens Bank Offers Advice on
spend Thursday, November 1st, with
Colleen Rinker, Principal of East Dover El-
                                                   I am hoping to put together a program
                                               with the East Dover Elementary School in
                                                                                               Renters’ Insurance
ementary.                                      the spring. I will keep you all posted. Trust       Citizens Bank in Delaware offers advice      funds as well. The amount of insurance
   Wow, wow, and wow, again!                   me – you will want to participate. Spend-       to consumers on the importance of renters’       you need depends on how much your
   Talk about maximizing resources,            ing time in the East Dover Elementary           insurance and how to determine how               property is worth. Citizens Bank suggests
stretching dollars, and working hands-on,      School is nothing short of phenomenal!          much coverage a person may need. By of-          the following guidelines for determining
                                                                                               fering these general guidelines Citizens         how much coverage a person needs:
                                                                                               hopes to advise renters and help them to            •Make a list – Take inventory of your
                                                                                               protect their assets in case of an emer-         belongings by making a list. Include the
                                                                                               gency.                                           approximate date of purchase and the
                                                                                                   “Many people do not think they need          price or current value.
                                                                                               renters’ insurance,” said Richelle Vible,           •Total up your contents – Total up the
                                                                                               President of Citizens Bank in Delaware.          contents of your home to give you a better
                                                                                               “They think they are covered by their land-      idea of what your property is worth.
                                                                                               lord’s policy or that it is too expensive and       •Put in a safe place – Put your inven-
                                                                                               not worth the trouble. However that is not       tory list in a safe place such as a bank de-
                                                                                               true. Many renters’ insurance policies can       posit box or another person’s home.
                                                                                               be purchased for as low as $20 a month.”            •Include photos – When possible, in-
                                                                                                   Generally speaking, renters’ insurance       clude photos of items. They can help if you
                                                                                               covers things such as theft, vandalism,          have to file a claim.
                                                                                               water damage and fire. It may also help             •Review with an agent – Contact a
                                                                                               protect you in case of a liability lawsuit,      local insurance agent for more information
                                                                                               pay medical bills or provide legal defense       on what type of coverage best suits you.




                                                                                                     Tuesday, December 4th – Hanukkah begins at sundown

                                                                                                                 Wednesday, December 5th – Hanukkah

                                                                                                     Friday, December 7th – Pearl Harbor Remembrance Day

                                                                                                                Saturday, December 22 – Winter Begins

                                                                                                                  Tuesday, December 25th – Christmas

                                                                                                            Wednesday, December 26th – Kwanzaa Begins
                                                                                                                        Chamber Connections, December 2007 Page 11




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                                                                                                                                      E-Mail: ddoyle@harringtonera.com


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                                                                                                                                   Ben Hurd
                                                                                                                                   Banking Officer
                                                     302.734.5921                                                                  Business Banking
      Rob Catlin
      Business Solutions Consultant                  302.734.5935 Fax
      New Castle, Kent & Sussex Counties
                                                     1058 South Govrnors Avenue, Suite 102
      1165 North DuPont Highway                                                                                                    8 West Loockerman St. 018-0226
                                                     Woodbrook Professional Center
      Dover, Delaware 19901                                                                                                        Dover, DE 19904
                                                     Dover, Delaware 19904
      T + 302.674.7114                                                                                                             302 734-0229 302 734-0219 fax
      F + 302.674.7119                                                                                                             302 222.9576 cell
      C + 443.465.9643                                                                                                   RBS       MARK.B.HURD@CITIZENSBANK.COM
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For advertising rates in the Chamber Newsletter call Sandy Dale at 734-7513
Page 12 Chamber Connections, December 2007

        Deployed Dover airmen train new Iraqi air forces
Tech. Sgt. Kevin Wallace                            had a few of our Iraqi maintainers who            craft.”                                               countability, disposition, transportation,
436th AW Public Affairs                             were kidnapped and killed,” he said.                  The Iraqi maintainers are working on a            warehouse practices and facility improve-
                                                    “These guys put their lives on the line           vastly different airframe than they are ac-           ments. To ensure mission accomplishment,
    Team Dover airmen, currently deployed           every day when they come to work to en-           customed to.                                          I coach them to coordinate with Coalition
in support of Operation Iraqi Freedom, are          sure the progress towards a sovereign                 “Most of the Iraqis have only worked on           and other Iraqi military members on daily
helping to build an Iraqi air force capable         country.”                                         the Russian An-24 aircraft,” said Miller.             objectives.”
of conducting sustained operations in order             The commitment and numbers of Iraqis          “They tell me (the C-130) is much more dif-               The sergeant admits that his task is dif-
to defeat terrorism and create a stable envi-       taking the war efforts into their own hands       ficult to learn.”                                     ficult but is comforted by knowing that
ronment, while setting the conditions for           is rising, according to Penny, who’s de-              Miller also experiences challenges with           “once the Iraqi air force is able to establish
achieving air sovereignty.                          ployed from the 436th Airlift Wing. Their         language barriers, he said. But he feels the          a concrete logistics program, one more sys-
    Col. David Penny, 370th Air Expedi-             efforts are spawning hope and motivating          quality of the Iraqi forces he’s assigned to          tem will be solidified and I’ll be able to
tionary Advisor Group commander, Mas-               the training — a growing light is on the          counteract the barriers.                              leave knowing I helped Iraq become a cred-
ter Sgt. Edward Reyes, 870th Air                    horizon.                                              “The Iraqis are great and epitomize our           ible and self-sufficient country.”
Expeditionary Advisor Squadron logistics                “We have trained roughly 300 students         core value of ‘Service before Self,’” he said.        Providing a future
advisor, and Tech. Sgt. Steven Miller, 370th        so far and have another 1,000 to train this       “They risk their lives and that of their fam-             Reyes, who e-mails his wife and daugh-
AEAS combat-aviation advisor, are all serv-         year,” he said. “The sooner the Iraqis have       ilies just to be here.”                               ters daily to comfort their hearts, said one
ing year-long temporary duty deploy-                a credible air force and are able to assist the       For Miller, one Iraqi airman stands out           trip to Baghdad is a constant reminder to
ments.                                              rest of the national security forces, the bulk    for having an unwavering commitment to                him why the Air Force, sister services and
    “The work here is sometimes grueling            of the U.S. and Coalition Forces can leave        service and professionalism.                          Coalition forces are in Iraq to begin with.
with an operations tempo requiring night-           knowing the country has returned to a                 “(He) is one of my 7-level technicians                “Every Airman here is serving their
and-day work,” said Miller, who’s de-               peaceful and sovereign state.                     and is truly dedicated to what it takes to            country away from family,” he said. “They
ployed from the 736th Maintenance                       “This (Iraqi force) is a proud air force      make this a successful Iraqi air force,” said         understand their sacrifice and accept the re-
Squadron. “But, the efforts are validated by        with a great future,” continued the colonel.      Miller. “He has a pretty wild work sched-             sponsibility to establish a strong Iraqi air
seeing the Iraqi air forces commitment and          “They are all airmen. I look forward to re-       ule with 14 days on and seven days off. On            force. For this sacrifice, I say they are all
capabilities progressing daily.”                    turning in a few years and spending even          his seven days off, he doesn’t go home                outstanding.”
    For the new Iraq air force, they are liter-     more time in the social settings that are the     (fearing) his safety. Instead, he stays here at           Since the initial ‘shock and awe,’ airmen
ally starting from the ground up.                   earmark of this region.”                          the Iraqi base and volunteers to work his             have been at the forefront of the Iraq efforts,
    “Iraq is in the rebuilding stage,” said         Bringing capabilities to Iraqi                    off days fixing aircraft. The Iraqi air force is      he said. For nearly 17 years, airmen have
Miller. “Remember, you have to crawl be-            enlisted maintainers                              quick to call upon his expertise.”                    served in the skies over Iraq. They work
fore you walk and this fits well here. As               Miller’s duties include training, advis-      Training the Iraqi officers                           with their Coalition brothers and pull duty
each day passes, you can see dramatic               ing and mentoring1                                    While Miller has been involved in                 once reserved for Army or Marine forces.
gains in the maintenance and operations                  Iraqi C-130 Electrical and Environmen-       hands-on training of the enlisted Iraqi me-               However, out of the desert sands, some-
successes from the Iraqis. They’re taking           tal technicians (aircraft mechanics).             chanics, Reyes, deployed from the 436th               thing new is emerging, said the sergeant.
over most maintenance operations and the                “I am performing the same duties as I         Logistics Readiness Squadron, has been                An Iraqi air force is coming on line, which
aircrews are flying two to three missions           did at Dover as a C-5 Galaxy Maintenance          busy guiding new Iraqi officers.                      will help build peace in the region for gen-
per day, if not more. In many instances, the        Qualification Training Program instructor,”           “I am responsible for educating and ad-           erations to come. There is a new call for
Iraqi forces are already running.”                  said the sergeant. “I am teaching the newly       vising the new Iraqi air force logistics offi-        U.S. airmen to answer – the call to serve as
    Being away from home for a year or              assigned Iraqis all of the tasks required.        cers,” said Reyes. “Currently, I am training          leaders, trainers, coworkers and often
more is a challenge and a sacrifice for U.S.        This is a truly magnificent program where         three Iraqi logistics officers on proper ac-          friends to an emerging force of airmen.
forces supporting the war efforts, said             they perform all of the maintenance as I
Miller. Still, that sacrifice is relatively small   train, advise and just guide them towards
when compared to the sacrifices being               the final end product, which is using all ap-
made by the Coalition’s Iraqi counterparts.         plicable technical orders to provide the
    “During the past few months, we have            Iraqi aircrew with a safe and reliable air-



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