Project Coordinator Manager

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					                                    Quality Partners of Rhode Island
                                                    Job Description

                       Project Coordinator, Physician Office
Reports To:             Chief of Health Policy & Programs
FLSA Status:            Exempt

JOB SUMMARY
The Project Coordinator is responsible for the development, coordination, and implementation of
the tasks associated with the RI Regional Quality Initiative and the work relating to the physician
office setting. This position will lead and facilitate assigned team activities such as team
meetings, interventions, and contract deliverables. The Project Coordinator assists the Chief of
Health Policy & Programs in planning activities to assure contract deliverables and other work
are produced timely and in accordance with established protocols and procedures.

PRINCIPAL JOB DUTIES AND RESPONSIBILITIES
The requirements listed below are representative of the knowledge, skill and ability required for
this position. Reasonable accommodations may be made, upon request, to enable individuals
with disabilities to perform the essential functions of the position.

Operations
 Responsible for all aspects of the RI Regional Quality Initiative including convening and
  leading meetings, researching and developing quality information, health services summaries
  and cost data for payers.
 Coordinate and lead assigned projects in the physician office setting, ensuring the day-to-day
  assignments are completed.
 Oversee the work of associates assigned to the project team for specific task assignments.
  Provide input to the Project Director regarding team member performance.
 Monitor project deliverables and timelines, notify the Project Director when issues arise, and
  take corrective actions, as needed.
 Collaborate with external partners to implement quality improvement practices using
  evidence-based medicine, resulting in improved patient processes and outcomes
 Organize, lead and facilitate project-related meetings, including the creation of agendas and
  preparation of materials.
 Document activities and develop feedback report to communicate project findings and
  activities to collaborators and other involved.
 Develop reports and other deliverables as assigned by the Project Manager.
 Assist the Project Director in tracking budget expenses. May assist with budget analysis.
 Initiate and maintain communications with internal and external customers including project
  collaborators, taskforce, CMS, etc.
 Serve as a resource for the assigned clinical area for both internal and external customers.
 Provide regular written and oral reports of activity on assigned contracts.
 Identify, implement and monitor continuous quality improvement (CQI) and Internal quality
  controls (IQC) processes for team activities.

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                                    Quality Partners of Rhode Island
                                                    Job Description

   Provide oversight to the data warehouse abstraction process, e.g. tool development, abstractor
    training, scheduling and assurance of appropriate tracking, storage and destruction of medical
    records to ensure confidentiality.
   Performs other related duties as assigned.

General Support
 Represent Quality Partners to all applicable external clients.
 Prepare and give presentations to external audiences as directed by the Project Director.
 Maintain positive relationships with all customers and assist them with issues or concerns.
 Assist the team in the identification, implementation and monitoring of internal CQI
   processes as assigned.
 Assist with the orientation and development of new associates.
 Periodic travel required.

JOB QUALIFICATIONS
Education and Experience
 A Bachelor’s degree in Nursing or a related healthcare or quality improvement discipline.
  The equivalent in relevant work experience may be considered in lieu of degree requirements.
  A Master’s degree is a preferred.
 Minimum one to three years healthcare, quality improvement, and/or health insurance
  experience, preferably in the physician office setting, or other directly related experience
  required
 Prior experience in public health preferred.
 Solid project development / management experience.

Skills and Training
 Advanced skills in project management, the associated principles and tools.
 Working experience in quality improvement, associated principles and tools.
 Ability to read and understand standard business documentation (e.g. contract language).
 Solid written and oral communication skills.
 Solid organizational, and team building skills.
 Proven ability to work on several projects simultaneously and under tight schedules.
 Understanding of applied health services research.
 Moderate computer proficiency, including, standard office software applications.
 Knowledge of data collection and interpretation is preferred.
 Ability to use all basic office equipment.

Supervisory Responsibilities
 None

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                                    Quality Partners of Rhode Island
                                                    Job Description


Work Environment
The work environment characteristics described here are representative of those an associate
encounters while performing the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions.

This position will work under normal business office conditions.

Physical Demands
The tasks of this position are normally performed while sitting at a desk, often using a computer.
Mobility is required to attend meetings, etc. within the office. The ability to travel occasionally
to various locations in the state, typically via car is required. Regular lifting of up to 10 pounds,
and occasional lifting of up to 25 pounds is expected. Must be able to maintain a good
attendance record.

Prepared By:                 Andy Robison
Date Revised:                September 2006




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