Inside this issue Internet Ready Devices 2 OneCall 2 Business Spotlight 2 Fitness ProPlus, LLC Randol Report Network that Connects Us May be in Jeopardy 3 The Telco Times Volume 10 Issue 1 March 2011 Spam Filtering Upgrade 3 Outstanding Checks 3 Tech Corner 3 Keyboard Shortcuts UR Newsletter Contest 4 YO Annual Meeting Notice 4 ECT Do Not Call Registry 4 DIR Cellular Corner 4 SmartPhones Welcome Cody We are pleased to welcome Cody Robison to our staff on a part-time basis. Cody joins us from Iowa Telecom/Windstream. He is a familiar face at a new place! Fiber TV Training Class Plan to attend our next Fiber TV Training Class on Tuesday, March 29 at the Panora Community Center, beginning at 7:00pm. Learn More About . . . • Set top box features • Buttons on your remote Featuring Fiber TV! control Our new Fiber TV, featuring the Triple Starring . . . • How to record/watch with Bundles, put you in control. You get your DVR to call all the shots and select a bundle Triple Play Bundles • Review channel line-up, with the products and services that are which include Fiber Internet, Fiber Voice including expanded high right for you and your family. & Fiber TV, plus Many Extras Starting at deﬁnition (HD) choices Call us at 755-2424 to register. Information provided is for When you ‘bundle up’ you’ll get faster Internet and outstanding TV choices that $ 11795/month customers who are going to get include lots of HD channels. If you upgrade or currently have Fiber TV. to a DVR, you can record what you want… or Pick Fiber TV alone and watch it when it ﬁts your schedule. Choose Premier, Select or Simple Fiber TV Upcoming Classes Fiber TV Beneﬁts: Check our website for upcoming FREE computer training classes. So, take ACTION today and • Simple to Use Program Recording (DVR) • Preview What’s on Every Channel (Onscreen Direct Your Connections! Program Guide) • 31 New High Deﬁnition Channels • New Features - Caller ID on TV, Click to Call, etc. P Prices listed do not include regulatory fees or taxes. Some installation fees may apply. Call or visit our ofﬁce for full details. What is an Internet ready device and how can it help me? “Internet-ready.” Many devices (TVs, Internet and use ‘apps’ to work or DVD players & game systems) can be play. But, they have very small screens, connected to the Internet, and with unlike your TV. that opens another set of options. In short, this blurs the line about what you The end game is to let you engage can do on what device. your media wherever you want to do so. Your Internet and TV connections One important note, just because you can bring you a lot more than they can connect to the Internet with your used to. Ask us about it. There is so device doesn’t mean you can browse much to explore in this area if you want the web or do email on your device – to do so. at least not yet. “The end game is to Currently, your device is Call before you dig! let you engage your reliant on small applications Spring is here and construction and (sometimes called widgets digging projects are underway. media wherever you or apps) to do common Remember, there are many want to do so.” functions like YouTube, underground utilities that may Pandora or Picasa web present a problem if disturbed, albums. and unmarked services may For the sake of this story, let’s assume be dangerous if hit. everyone is a novice when it comes to Many devices also allow you to rent Internet ready devices (like TVs, DVD movies via Netﬂix or Amazon. And most It is important to call Iowa One Call at players and game systems). game systems allow you to play your 800-292-8989 or 811 at least 48 business games against others connected via hours in advance, so underground services It used to be that one watched TV on the Internet. can be located and marked. their TV, played games on their game system with friends on the couch and Remember, these devices are not If damages occur and Iowa One Call watched movies from DVDs on your computers, they just run very small was not notiﬁed, you may be liable for DVD player. ‘apps’ that allow speciﬁc functionality. related charges. The service is free and Enter the iPad and the iPod Touch. available 24 hours a day/7 days a week. You can still do all that, but now These two devices are essentially Call before you dig. You’ll be glad you did. you can do more, if your device is computers, intended to access the “The ﬁber to our home was a very Business Spotlight big deal to us because of our work” Fitness ProPlus, LLC Don Alliss, Owner, Fitness ProPlus Lake Panorama, Panora Family & business make new home in Panora Don & Amy Alliss and their 4 boys, ages 2-20, to be more central to their service area. were looking for a great place to live when The company services ﬁtness equipment for they choose to move to Panora in July. 2nd Wind Exercise Equipment, but they also do warranty work for 25-30 other vendors in “Being from Perry originally, we always liked the Midwest region of IA, IL, SD and NE. Panora and Lake Panorama,” stated Don. “So when it came time to decide where “We pretty much handle anything that we wanted to hang our hat, so to speak, relates to strength & cardio and we work Panora made sense for work and family.” on everything from the electronics to the hardware,” said Don. “The ﬁber to our home was a very big deal to us because of our work. That was a key Don’s four ﬁeld techs are factor for us and I suspect for many others. It factory certiﬁed from all is great because of all the parts ordering and the vendors they do work education info we get from the Internet.” for. He also has two customer service staff Don started Fitness Pros Plus in August of ‘08 that ﬁeld calls and when he lived in South Dakota, but they dispatch work to the moved the company to Panora in July of ’10 techs in the ﬁeld. Network that connects us all may be in jeopardy! The We all want to communicate when and where you want. That can be a The National Broadband plan, that I introduced last time, has an impact Randol voice conversation, an email, a text on all of this because it incorporates Report message or some form of video chat – changes to the funding model which just to name a few options. What used is how companies like us get paid to to be done solely from home can now transport trafﬁc. be done from an iPad, a laptop or a smartphone. On the surface this is a good thing because changes are needed to Interestingly, all of these capabilities adjust for the signiﬁcant changes in the are still reliant on the network that marketplace. Deeper down is where keeps your home the problems start to If they have their way, our cost connected. Not the surface. recovery system will be changed, wires that actually “Wireless phones can’t which will not allow us to maintain the come into your home, function without an It becomes apparent network that makes it all possible – but rather what those that DC regulators want including wireless services. In addition, wires are connected underground network to apply different rules for we would not be able to bring you to, the broader network to support them.” different areas. They are expanded Fiber to the Home products. of ﬁber that stretches proposing to change the across town, the long held position that When you talk with Federal legislators, county, our state and our world. It is all American’s should have equivalent tell them to make sure the FCC treats that network that connects us all. services, by giving more populated less populated areas the same as areas better services than you will be metro markets. We all deserve the It is that underground network of able to get. same platform for opportunities. ﬁber, which we, or other companies like us, own that carries almost all of the wireless calls, emails to your Spam ﬁltering upgrade provides beneﬁts smartphone, text messages and allows We are proud to announce an upgrade • Enhanced virus ﬁltering you to access the Internet from your to our free spam ﬁltering service. The • Reduced ﬁltering of legitimate email wireless phone. Wireless phones can’t upgrade was effective in December for function without an underground all customers, providing enhancements • Better ‘whitelist’ & ‘blacklist’ options network to support them. in blocking unwanted emails, improved • Protection from other risks like protection from viruses and easier ways malware, viruses and infections to manage junk mail. This upgrade was implemented In addition, this new service offers: automatically - no action was required • A Weekly Digest listing all blocked for the changes to take effect. spam messages We are conﬁdent you will ﬁnd the new • The ability to release quarantined spam ﬁltering effective and easy to email through the Weekly Digest use. If you have any questions, do not email or an easy to use website hesitate to contact our ofﬁce. Fiber TV tutorial! Go to www.panoratelco.com and Downtown Enhancement Donation the top item in the ‘What’s New’ Panora Telco recently made section is Fiber TV support videos. a contribution to the Panora They are an excellent way to learn Community Center renovation about the outstanding beneﬁts you’ll project. If you are interesting receive with Fiber TV. in contributing to the project, contact Jim Sievers or Cheryl There is an Introduction and then Castile. The goal is to raise sections about: What’s on TV, The all the money necessary to Program Guide, Favorites, Controlling refresh the exterior of the Live TV, Recording, Managing your community center. Recordings and Settings & Controls. Shown is Jim Sievers, President of the Downtown Happy learning . . . Enhancement Committee accepting the donation from Choose Fiber TV today! PT’s Andrew Randol. Congratulations to John Johnson who was the winner of our December newsletter contest. Have we got a contest for you! We know you love contests and this one is especially for our loyal newsletter readers. Answer all these questions correctly and you will be entered in our quarterly drawing for a $10 bill credit. Where state did the Fitness Pro business startup? __________________________ Annual Meeting Members , please plan to join us Wireless phones need landline networks True False for the Panora Communications When is the next Fiber TV training class? ________________________________ Cooperative and the Panora When is the Panora Telco Annual Meeting? ____________________________ Cooperative Cablevision Association Inc. Annual Meetings. Name_________________________________________________________________ Address _______________________________________________________________ Monday, March 7th Phone ________________________________________________________________ 7:00 pm Clip and return with your bill, drop off or mail by March 24 to: New Panorama High Panora Telco, 114 East Main Street, Panora, IA 50216 School Auditorium One winner chosen at random per quarter. Contest open to all Panora Telco customers 18 & over. Applicants can win once in a 12 month period. Other restrictions may apply. Registration begins at 6:30 pm. Two directors will be elected at the meeting. Door prizes will be Do Not Call Registry stops unwanted calls awarded and refreshments will be served in the commons The National Do Not Call Registry callers are required to check the after the meeting. gives you a choice about whether to registry quarterly. receive telemarketing calls at home. Please make plans to join us! There are exceptions to the types Register your home or of calls which can be made to mobile phone numbers for you including: calls on behalf of free at www.donotcall.gov political organizations, charities, or by calling their toll free surveyors and companies with Visit Us number 1-888-382-1222. whom you’ve done business or 114 East Main N AT I O N A L with whom you’ve made inquiry Panora, IA 50216 After registration, DO NOT CALL or submitted an application. 8:00 am-5:00 pm Mon-Fri unsolicited calls should REGISTRY diminish in about 30 days. For more information, visit Call Us All unwanted calls should the Do Not Call website at 641.755.2424 cease within 90 days because www.donotcall.gov. Tech Support 800.205.1110 (Internet) Cellular Corner 641.755.TECH (Video) Setting You Up with the Best ‘Smartphone’ Online & Email Despite all the hype, the iPhone might keyboards, both touchscreen and www.panoratelco.com not be right for you. The fact is there tactical keyboards and the Droid firstname.lastname@example.org are so many great smartphones on Pro has both. The Fascinate features the market, now running the AnDroid ‘swype’ touchscreen keyboard After Hours Repair operating system, chances are those option as well. 641.755.2424 may serve your needs better. The phones have up to an 8 The Service & Technology The Droid X and the Droid Pro, both Megapixel camera and tons of apps You Deserve! by Motorola, and the Samsung to serve both business and personal Fascinate are three perfect use, including Facebook, Twitter, and examples. All have large touch Skype Mobile…just to name a few. screens – up to 4 inches on the Email is ‘pushed’ to the phones as well. Fascinate and 4.3 inches for the Droid X. And, all have great screen Talk with us about all you want & we’ll resolution. You have a choice of help you get a phone you’ll love!