Multipurpose Survey Software: Knowing the
employee and customer needs
Pressemitteilung von: Online Survey Software
Datum: 21.09.2009 − 08:37 Uhr
(fair−NEWS) − Employees and customers are the two basic pillars of any business. The
manufacture of finished products and other operations of any organization are dependent
on its employees. The performance of the product or services and the sale in the market
depends on the customers. Thus the performance appraisal of the employee and customer
satisfaction are vital for the success of any organization. Employee survey needs to be
conducted to know the performance appraisal while customer survey is needed to know the
customer satisfaction and customer demands. The multipurpose web survey software can
be of much help to conduct both employee survey and customer survey. While purchasing
multipurpose web survey software one needs to take into consideration the features and the
cost of the software.
" Design of the survey: The multipurpose web survey software should be able to flexible so that the
survey can be designed according to the demands of the company purchasing it. The aim of the
employee survey or customer survey can vary from organization to organization. What is of interest
for one company may not be of any relevance to the other company. Moreover the design of the
survey should be easy to be understood and followed by the respondents.
" Type of questions: The flexibility of the questions included in the multipurpose web survey
software is of vital importance. Basically there are two types of questions; one closed type the other
open ended. The objective type of questions including the multiple choice questions are of closed
type while the subjective type questions are open ended. The multipurpose web survey software
should be such that the number of the question can be altered according to the needs of the
company that has bought it. Besides being able to modify the questions one should be able to add
as well as delete the questions.
For More info : www.magicsurveytool.com
" Analysis and finding: Some of the multipurpose web survey software can facilitate us with the
quantitative and qualitative analysis. The findings can be presented in a manner that the company
wants. The analysis and findings can be presented as a graphical presentation within seconds.
" Employee Survey: The survey conducted through the multipurpose web survey software should
be able to throw light on any aspect of the personnel department that the company wishes. Human
resources are becoming an integral and vital part of any organization. Employee satisfaction is
being given much importance because nowadays job attrition is quite high. A satisfied employee is
an asset for the company but the employee who does not achieve the target and underperforms is
a liability for the organization. This is where the Employee Survey comes into play.
" Customer Survey: The customer survey in other words is market research conducted to know the
magnitude of customer satisfaction. If the customer is not satisfied the product is not going to be
successful in the market. It is through customer survey hat the company comes to know about any
alterations and changes to be brought in the final product.
" Price of the software: One should survey the market for the appropriate and fair price of the
multipurpose web survey software. The company should seek quotations from various software
vendors before arriving at a final decision.
· Homepage: www.magicsurveytool.com
Online Survey Software
10101 United States
Vereinigte Staaten von Amerika
Employees and customers are the two basic pillars of any business. The manufacture of finished
products and other operations of any organization are dependent on its employees.
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