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					ANNE ARUNDEL COMMUNITY COLLEGE




                                                                    ORIENTATION
                                 SPRING 2011
            The “No One Told Me” Book
            Orientation Guide for New Students
                Sponsored by the Office of the Assistant Dean for
                             Student Development and Success




         50 Years of Student Success 1961-2011
emergenc y ProceDures for aacc stuDents & emPloyees
             In case of emergency, call PublIc safety: 410-777-1818.
                    Please be prepared to offer assistance to people with disabilities.
   The west campus buildings, Student Services Center and Student Union on the Arnold campus, the
   Glen Burnie Town Center (GBTC) and AACC at Arundel Mills (AMIL) have existing systems for public
                             announcements. Follow the instructions given.
Upgraded computer systems at all sites allow an emergency message to appear in the middle of a screen
                       – including in all smart classrooms and on wireless laptops.
                     Emergency notices will appear on the closed TV monitor system.
 The E2 Campus Text Message System instantly provides an emergency text message to your cell phone.
          If you are not signed up for this system, do so soon. Go to aacc.edu/stayinformed.
    The college has a SIREN system with voice instructions. Pay close attention to the announcement.

 In case of a FIRE:                                     In case of attempted
     arnolD camPus:                                     HOSTAGE SITUATION:
 	 •	 Evacuate	the	building	immediately	(use	stairs).   	   •	   Don’t	be	a	hero.
 	 •	 Move	to	a	position	across	Ring	Road	or	West	      	   •	   Don’t	speak	to	or	stare	at	your	captor.
      Campus	Drive.                                     	   •	   Try	to	remain	calm.
     gbtc:                                              	   •	   Be	alert	and	ready	to	react	quickly	to	anything.
 	 •	 Evacuate	the	building	immediately	(use	stairs).   	   •	   Remember	the	descriptive	characteristics	of	
 	 •	 Move	behind	the	building	or	assemble	in	Food	              the	captor.
      Lion	parking	lot.
     amIl:                                              In case of impending
 	 •	 Evacuate	the	building	immediately	(use	stairs).   SEVERE WEATHER:
 	 •	 Move	away	from	the	building	toward	boat	          	 •	 Go	to	center	of	building	or	lowest	floor.
      storage	area.                                     	 •	 Go	to	corridors	or	hallways	and	away	from	
                                                             windows.
 In case of PHYSICAL THREAT                             	 •	 Await	instructions/all	clear.
 in the building:
 	    Turn	lights	off	and	be	as	quiet	as	possible.
     •	                                                 In case of POWER OUTAGE:
 	    Lock/secure	entrance	doors.
     •	                                                 	 •	 Evacuate	building	immediately	except	in	
 	    Close	blinds.
     •	                                                      severe	weather.
 	    Turn	off	radios	and	computer	monitors.
     •	                                                 	 •	 Report	anyone	stuck	in	elevators.
 	    Keep	out	of	sight	and	take	adequate	cover/
     •	
      protection,	i.e.,	concrete	walls,	thick	desks,	
      filing	cabinets.	Cover	may	protect	you	from	          Remember to report all suspicious
      bullets.
 	 •	 Silence	cell	phones.                                           PACKAGES or BEHAVIOR
 	 •	 Only	attempt	to	rescue	people	if	you	can	do	so	
      without	further	endangering	people	inside	a	           to 410-777-1818 (Public Safety).
      secured	area.
    Anne Arundel
    Community College



   Greetings from the Assistant Dean

    Spring 2011

    Dear New Student,

    Welcome to Anne Arundel Community College! We are pleased that you have chosen to join our
    diverse community of students as you embark on a journey that will affect the rest of your life.

    You will soon discover that your college years can be your best years, but you may also experience
    some anxiety during the first few weeks of classes. As our philosophy is grounded in a willingness
    to care for what happens to our students, we will do everything we can to help you succeed,
    particularly as you transition and adjust to student life at AACC.

    This Orientation Guide, prepared by the Office of the Assistant Dean for Student Development and
    Success, contains a basic outline of what you will need to do in the coming weeks as you settle in.
    Our Web site at www.aacc.edu contains numerous links to information and resources that you will
    also need as you progress through your studies. As you read through this guide, make note of the
    locations of offices and services because, at some point during your first and subsequent years,
    you may need to seek assistance from the experienced and dedicated staff members in these
    offices.

    As an AACC student, you will discover that attending college offers you both freedom and
    responsibility. You will have the freedom to plan your course schedule as you wish, but you will
    also have the responsibility for your academic and career planning, and for understanding and
    adhering to the college‘s rules and regulations. As you navigate through the educational planning
    process, your academic advisor can assist you, but, ultimately, you must be prepared and you must
    make the decisions.

    By readying you for the future, we are giving you the independence to become someone, the
    encouragement to better yourself, and the opportunity to prove that you can accomplish just about
    anything. So set your sights on a goal and go for it! Visualize yourself walking across the stage on
    graduation day to receive your degree from Anne Arundel Community College!

    We hope you will come to us with your questions and concerns—or just to let us know how you are
    doing as you progress toward your goals. The Office of Student Development and Success stands
    ready to help, so please visit us early and often.



    Terry M. Clay
    Assistant Dean
    Office of Student Development and Success




SPRING 2011                                            ORIENTATION GUIDE FOR NEW STUDENTS                  1
              In view of ongoing national discussions on civility in American society, faculty
              and staff at Anne Arundel Community College discussed, developed, and
              adopted the following statement to foster and promote the spirit of community
              at AACC:

                      Anne Arundel Community College was built on and continues
                      a commitment to excellence and an engagement in the
                      learning process through mutual respect and courtesy.

                      As a member of the AACC community, I have an obligation to
                      accept responsibility for my conduct, and I will:

                                 respect the rights and property of all members of
                                 the campus community.
                                 uphold personal and academic integrity.
                                 practice honesty in communications.
                                 listen to others‘ viewpoints.
                                 recognize the strength of diversity.
                                 oppose bigotry.
                                 work with others to uphold these standards.




SPRING 2011                                          ORIENTATION GUIDE FOR NEW STUDENTS          2
                                           TABLE OF CONTENTS
       Academic Advising (Counseling, Advising and Retention Services CARS) ...................... 23-40
       Academic Integrity Policy ................................................................................... 18
       Academic Integrity Policy Case Studies ........................................................... 18-19
       Academic Support Ctr. (Computer Commons Lab/TLC Computer Lab/Testing/Tutoring) ... 41-53
       Admissions and Enrollment ............................................................................... 20
       Adult Learners ..................................................................................................... 10-14, 54-56
       Athletics ................................................................................................................ 63
       Bookstore ............................................................................................................. 84-85
       Campus Information/Visitors Center ................................................................. 22
       Career Planning/Career and Transfer Resource Center ................................. 23, 38-40
       Cashiers/Tuition Payments, Fees, Fines .......................................................... 79
       Catalog Information ............................................................................................. 8-9
       Child Care/Child Development Center .............................................................. 57
       Choosing a Major................................................................................................. 37-40
       Clubs and Organizations .................................................................................... 63
       College ID Card .................................................................................................... 63, 68, 85
       Computer Labs (Computer Commons Lab/TLC Computer Lab) ..................................... 41-43
       Counseling/Crisis Intervention .......................................................................... 24
       Course Schedule Planning/Wizard .................................................................... 24-25
       Disability Support Services (DSS) ..................................................................... 26
       Distance Learning (See Virtual Campus) .................................................................. 69
       Drop/Withdrawal Periods .................................................................................... 6
       E-mail/MyAACC Student E-mail ......................................................................... 64-65
       Emergency Procedures ...................................................................................... Inside Front Cover, 83
       English as a Second Language (ESL) ............................................................... 46, 74-78
       Financial Aid ........................................................................................................ 20
       Glossary of Terms and Abbreviations .............................................................. 87-89
       Grades................................................................................................................... 21
       Health Services .................................................................................................... 58-59
       Help Desk/Technical Call Center ....................................................................... 64
       Help Link (For Students in Financial Crisis).................................................................. 12
       Hours of Operation: (Campus) ............................................................................... 5
                                      (Student Services) ................................................................... 7
       Important AACC Web Addresses ...................................................................... 7
       Important Dates and Deadlines .......................................................................... 6
       Important Telephone Numbers .......................................................................... 5
       Information Services (IS) (Technology Support at Remote Locations) .......................... 64
       International Students Admissions ................................................................... 74-78
       Internships ........................................................................................................... 72
       Jobs on Campus .................................................................................................. 86
       Library Services ................................................................................................... 67-68
       Maps ...................................................................................................................... 90-91
       Math Lab ............................................................................................................... 47
       Military and Veterans Services .......................................................................... 73
       Miscellaneous FAQs ........................................................................................... 86
       MyAACC................................................................................................................ 64
       New Student Transitions (New Environment, First Year Experience) ............................ 10-14, 61-62
       OASIS (Online Advising Scheduling Information System) ................................................. 27
       Online Classes (See Virtual Campus) ........................................................................ 69
       Parking .................................................................................................................. 80-83
       Placement Testing ............................................................................................... 44-45
       Planning Educational Process/Student Self-Assessment .............................. 28-29
       Program Options (Certificate, Career and Transfer Programs) and FAQs ..................... 33-36
       Reading Department ........................................................................................... 70
        (continued)



SPRING 2011                                                        ORIENTATION GUIDE FOR NEW STUDENTS                                       3
                                                 TABLE OF CONTENTS (continued)

       Records and Registration ................................................................................... 20
       Sarbanes Center for Public and Community Service ...................................... 71-72
       Schedule of Classes Information ....................................................................... 8-9
       Security/Public Safety ......................................................................................... 80-83
       Service Learning .................................................................................................. 70
       Spirit of Community ............................................................................................ 2
       Student Achievement and Success Program (SASP) ....................................... 60-62
       Student Conduct Policy ...................................................................................... 17
       Student Life .......................................................................................................... 63
       Student Responsibilities ..................................................................................... 13-14, 32
       Substance Abuse................................................................................................. 59
       Supplemental Instruction ................................................................................... 53
       Technology Learning Center (Academic Support Center)......................................... 43
       Technology Resources and Support................................................................. 64-66
       Testing Office and FAQs (Academic Support Center) ............................................... 41, 44-46
       Transfer Programs and FAQs ............................................................................ 33-36
       Tuition Payments/Plans ...................................................................................... 79
       Tutoring Office and FAQs (Academic Support Center).............................................. 41, 47-53
       Undeclared Students ........................................................................................... 37
       Virtual Campus .................................................................................................... 69
       Web-Based Services ........................................................................................... 66
       WEEKENDYOU..................................................................................................... 55
       Who is My Advisor? ............................................................................................ 30-31
       Why Attend College? .......................................................................................... 15-16
       Wireless Laptops/Networks/Zones .................................................................... 66
       Workshops:
           Career Workshops* ...................................................................................... 37-40
           Course Schedule Planning Wizard Workshops*....................................... 23-25
           Pathways to Success Workshop Series* ................................................... 27

              *Also a handout at Orientation




SPRING 2011                                                              ORIENTATION GUIDE FOR NEW STUDENTS                         4
                                    IMPORTANT TELEPHONE NUMBERS

ACCESS HOURS TO CAMPUS FACILITIES
General access hours for which campus facilities are normally open at the Arnold Campus, GBTC and AMIL are as follows:
                            Monday through Friday                                   7 a.m. to 11 p.m.
                            Saturday and Sunday
                                Classroom buildings with scheduled classes          7 a.m. to 6 p.m.
                                No Sunday hours at AMIL
                            Holidays/Inclement Weather Closings                     No Access Hours
Access hours are defined as the time period when buildings are accessible to the college community. For security reasons,
administrative buildings are often locked earlier than the closing times listed above. For information, contact the Department of Public
Safety at 410-777-2440 or visit www.aacc.edu/publicsafety.

EMERGENCIES                                                               .
      Department of Public Safety/24 hours a day/7 days Week              Central Services Bldg.     410-777-1818/410-777-2440

WEATHER-RELATED DELAYS AND CLOSINGS                                                                  410-777-AACC (2222)
      Sign up for AACC closing notifications via E2Campus text messaging                             www.aacc.edu/stayinformed/

DEAN OF STUDENT SERVICES                                                  SUNB 220                   410-777-2829
  Student Development and Success                                         SUNB 224                   410-777-2825
       Academic Advising-
              Counseling, Advising and Retention Services (CARS)          SSVC 200                   410-777-2307, option 1
              Appointments – Online via OASIS at MyAACC                                              https://mycampus.aacc.edu/
       Academic Support Ctr. – Computer Commons                           CRSC 264                   410-777-2000, ext. 5264
       Academic Support Ctr. – Testing office                             SUNB 240                   410-777-2375
       Academic Support Ctr. – Tutoring office                            LIBR 105                   410-777-2553
       Career and Transfer Resource Center                                SSVC 200                   410-777-2201
       Child Development Center                                           CDC                        410-777-2450
       Health Services                                                    SUNB 120                   410-777-2480
       Student Achievement and Success Program                            LIBR 105                   410-777-2530
       Student Association                                                SUNB 104                   410-777-2309
       Student Life                                                       SUNB 202                   410-777-2218
       Substance Abuse Education                                          SUNB 209                   410-777-2527
  Enrollment Services                                                     SUNB 201                   410-777-2726
       AACC@Arundel Mills                                                 AMIL 105                   410-777-1905
       Admissions                                                         SSVC 100                   410-777-2831
       Campus Information and Visitor Services                            SSVC Lobby                 410-777-2222
       Evening and Weekend Administration                                 CALT Lobby                 410-777-2976
       Fort Meade Army Education Center                                   FTM                        410-672-2117/410-672-3554
       Glen Burnie Town Center                                            GBTC 217                   410-777-2945
       Records and Registration                                           SSVC 140                   410-777-2243
       STARS Registration                                                 SSVC 140                   410-777-2241
       Financial Aid                                                      SSVC 160                   410-777-2203
OTHER COLLEGE SERVICES and INFORMATION
       Accounts Receivable (Cashiers)                                     SSVC 120                   410-777-2236
       Arnold Campus Information and Visitor Services                                                410-777-AACC (2222)
       Bookstore                                                          SUNB 160                   410-777-2220
       Counseling and Crisis Intervention                                 SSVC 200                   410-777-7111
       English as a Second Language                                       JOHN 206                   410-777-2901
       Library Services                                                   LIBR                       410-777-2211
       Military/Veterans                                                  CADE 330                   410-777-4838
       Reading Department                                                 LIBR 122A                  410-777-2077
       Sales and Service Training Center at Arundel Mills                                            410-777-1845
       Sarbanes Center for Public and Community Service                   CRSC 314                   410-777-2053
       Toll Free From South County                                                                   410-721-6449
       Toll Free From Washington, D.C.                                                               301-261-2842
       Virtual Campus                                                     CADE 330                   410-777-2464

                                      GLEN BURNIE                   FORT MEADE ARMY
          ARNOLD CAMPUS               TOWN CENTER                  EDUCATION CENTER                   AACC@ARUNDEL MILLS
        101 College Parkway       101 N. Crain Highway            Bldg 8601, Zimborski Ave.           7009 Arundel Mills Circle
         Arnold, MD 21012         Glen Burnie, MD 21061            Fort Meade, MD 20755                  Hanover, MD 21076
           410-777-2246               410-777-2945                      410-672-2117                       410-777-1905
         410-777-4831 FAX           410-777-2949 FAX                 410-674-2187 FAX                    410-777-4010 FAX




 SPRING 2011                                                          ORIENTATION GUIDE FOR NEW STUDENTS                                   5
                                      SPRING 2011*
                           IMPORTANT DATES AND DEADLINES


REGISTRATION                                   LAST DAY TO CHANGE TO AUDIT
15-Week Session:           Nov. 11-Jan. 18     15-Week Session:         Feb. 9
1st 8-Week Session:        Nov. 11-Jan. 18     1st 8-Week Session:      Feb. 3
13-Week Session:           Nov. 11-Jan. 30     13-Week Session:         Feb. 18
2nd 8-Week Session:        Nov. 11-March 13    2nd 8-Week Session:      April 1
Telecourses and Online:    Nov. 11-Jan. 18     Telecourses and Online:  Feb. 9
WEEKENDYOU:                Nov. 11-Jan. 20     WEEKENDYOU:              Feb. 10
Winter Two-Week Session:   Through Jan. 2      Winter Two-Week Session: Jan. 6

CLASS DURATION                                 LAST DAY TO WITHDRAW
15-Week Session:           Jan. 19-May15       15-Week Session:           April 19
1st 8-Week Session:        Jan. 19-March 10    1st 8-Week Session:        Feb. 24
13-Week Session:           Jan. 31-May15       13-Week Session:           April 19
2nd 8-Week Session:        March 14-May15      2nd 8-Week Session:        April 27
Telecourses and Online:    Jan. 19-May15       Telecourses and Online:    April 19
WEEKENDYOU:                Jan. 21-May 15      WEEKENDYOU:                April 19
Winter Two-Week Session:   Jan. 3-14           Winter Two-Week Session:   Jan. 10

LAST DAY TO ADD YOUR NAME TO A                 FINAL EXAM DATES
WAITING LIST                                   15-Week Session:           May 9-15
15-Week Session:         Jan. 11               1st 8-Week Session:        Last Class
1st 8-Week Session:      Jan. 11               13-Week Session:           May 9-15
13-Week Session:         Jan. 24               2nd 8-Week Session:        Last Class
2nd 8-Week Session:      March 7               Telecourses and Online:    May 9-15
Telecourses and Online:  Jan. 11               WEEKENDYOU:                Last Class
WEEKENDYOU:              Jan. 13               Winter Two-Week Session:   Last Class
Winter Two-Week Session: Dec. 20
                                                                   GRADUATION
LATE REGISTRATION/DROP/ADD                     Students who wish to receive their certificates/
15-Week Session:         Jan. 19-25            Associate degrees must complete a graduation
1st 8-Week Session:      Jan. 19-20            application and file it with the Records and
13-Week Session:         Jan. 31-Feb. 4        Registration office, whether or not they plan to
2nd 8-Week Session:      March 14-15           attend the Thursday, May 26, 2011 commencement
Telecourses and Online:  Jan. 19-25            ceremony.
WEEKENDYOU:              Jan. 21-27
Winter Two-Week Session: Jan. 3-4                          Application Deadline for
                                                           Spring 2011 Graduation:
LAST DAY TO DROP WITH A FULL REFUND                        Tuesday, March 1, 2011
15-Week Session:         Jan. 25
1st 8-Week Session:      Jan. 24               For graduation or application information visit:
13-Week Session:         Feb. 4                             www.aacc.edu/recreg
2nd 8-Week Session:      March 18
Telecourses and Online:  Jan. 25               *Please consult the current catalog, schedule of
WEEKENDYOU:              Jan. 27               classes, or AACC’s Web site at
Winter Two-Week Session: Jan. 5                www.aacc.edu/collegecalendar/ for current dates
                                               and deadlines.




SPRING 2011                                   ORIENTATION GUIDE FOR NEW STUDENTS                  6
                                        IMPORTANT AACC WEB ADDRESSES
               AACC: www.aacc.edu                       Student Services: www.aacc.edu/studentservices
   Academic Support Center ........................................................................... www.aacc.edu/asc
   o Computer Commons ................................................................................ www.aacc.edu/computercommons
   o Testing ...................................................................................................... www.aacc.edu/testing
   o Tutoring .................................................................................................... www.aacc.edu/tutoring
   o Technology Learning Center (TLC Computer Lab) ................................. www.aacc.edu/tlclab

   Admissions ................................................................................................... www.aacc.edu/admissions

   Bookstore ...................................................................................................... www.aaccbooks.com
   o College ID cards

   Advising (Counseling, Advising and Retention Services, CARS) .......... www.aacc.edu/advising
   o Academic advising appointment scheduling via OASIS at MyAACC ..... https://mycampus.aacc.edu/
   o Short-term counseling
   o Workshops

   Career and Transfer Resource Center ....................................................... www.aacc.edu/careers
                                                                                               www.aacc/edu/transfer

   Campus Information .................................................................................... www.aacc.edu/information
   o General information
   o Events

   Child Development Center .......................................................................... www.aacc.edu/cdc
   o Childcare for 2-5 year-old children

   Health Services ............................................................................................. www.aacc.edu/healthservices
   o Free non-prescription medication and basic first aid                                o Free/low-cost referrals
   o Health and wellness information                                                     o Tobacco cessation counseling
   o Insurance information

    Hours of Operation/Student Services ........... www.aacc.edu/collegecalendar/hours_operation.cfm

   Financial Aid/Veterans’ Benefits................................................................. www.aacc.edu/aid
   o FAFSA

   Military/Veterans ........................................................................................... www.aacc.edu/military/

   New Student Orientation ............................................................................. www.aacc.edu/orientation

   Records and Registration ............................................................................ www.aacc.edu/recreg
   o Drop/add courses
   o Withdraw from courses
   o Change of name/address
   o Graduation
   o Transcripts

   Student Achievement and Success Program (SASP) .............................. www.aacc.edu/sasp

   Student Life ................................................................................................... www.aacc.edu/studentlife
   o Activities
   o Clubs
   o Phi-Theta Kappa
   o Student Association
   Virtual Campus (Distance Learning) .......................................................... www.aacc.edu/virtualcampus




SPRING 2011                                                                   ORIENTATION GUIDE FOR NEW STUDENTS                               7
                     THE CATALOG AND THE SCHEDULE OF CLASSES

THE COLLEGE CATALOG

One of the most important documents students will receive during their first few weeks in college is the college
catalog. The catalog contains all of the college‘s academic programs of study, a recommended sequence of
courses for each program, and a complete list and description of all of the courses offered by the college.
All of the college‘s policies, regulations and procedures can be found in the catalog in the section entitled
―Academic Policies‖ and includes:

               Transfer policies
               Federal compliance policies
               Student Conduct Codes
               Grievance and Due Process procedures
               Discipline procedures
               Requesting an exception to an academic policy procedure
               College academic and student support services
               Important telephone numbers
               College calendar
               Detailed information related to calculating grade point average (GPA) and graduation
               requirements.
All students are strongly encouraged to review the current catalog thoroughly and keep the catalog available
when they begin classes at AACC. The catalog is very important. Throughout a student‘s tenure at the college,
that version (college year) of the catalog can be used as a reference. Printed copies and CD Rom versions of
the catalog are available at the Admission‘s office (SSVC Room 100); at Counseling, Advising and Retention
Services (SSVC Room 200); and on the Web by visiting www.aacc.edu and clicking the College Catalog link
on the left-hand side of the homepage.

Not all courses are offered each term, so students should refer to each term’s schedule of classes to review
courses offered during that particular term.
THE SCHEDULE OF CLASSES AND DATES TO REMEMBER

The schedule of classes provides registration information for the current term and lists all of the classes offered
in a given term along with the various methods a student can use to register. The schedule of classes includes
information such as: various tuition payment plan options; a directory of important offices and telephone
numbers (in the front section); registration dates and deadline dates to drop and/or withdraw. These dates
are important! If a student finds that she or he cannot complete a course, knowing the deadline dates for
withdrawing from a course will be important. A student who does not take responsibility for withdrawing from a
course may be assigned an ―FX‖ or ―F‖ grade.
There is an important difference between the drop period and the withdrawal period. A student may drop a
class before it begins or during the Drop/Add week, usually the first week of classes. The withdrawal period
begins after the Drop/Add period has ended and extends through the 12th week of class or the equivalent
percent of time in a session that is less than 15 weeks. Please visit www.aacc.edu/collegecalendar for current
dates and deadlines or see your Advisor in Counseling, Advising and Retention Services for clarification of
dates and policies.




 SPRING 2011                                              ORIENTATION GUIDE FOR NEW STUDENTS                     8
FACTS ABOUT THE COLLEGE CATALOG
     The catalog is published once annually.
     The catalog lists all of the courses required to complete your program of study.
     The catalog is available in printed form; CD Rom; and online at www.aacc.edu.
     The catalog gives information on AACC‘s accreditation.
     The catalog gives course names and course descriptions for all credit courses offered by AACC.
     The catalog (the one that is current for the year you begin with AACC) is the one that you will rely on for
     guidance in taking your courses up until the time you graduate.* (*Note: This statement is true if you remain
     continuously enrolled).
     The catalog provides current policies and procedures relating to AACC.
     The catalog provides a calendar of classes and closings for the current academic year.
     The catalog provides information about how the college functions.
     The catalog provides narrative information about all of the resources available to students to help them
     succeed.
     The catalog lists the names and credentials of current full-time faculty.
     The catalog provides academic regulations.
     The catalog provides general education requirements.
     The catalog provides a listing of college telephone and fax numbers on the inside front and back covers.
     The catalog provides detailed narrative sections about Continuing Education and Workforce Development
     The catalog provides detailed narratives about the different ways to earn credit at AACC.

FACTS ABOUT THE SCHEDULE OF CLASSES
     The schedule of classes is published every semester.
     Two different schedules of classes are published each semester: Credit and Noncredit.
     The schedule of classes is mailed to every home in Anne Arundel County.
     The schedule of classes is available online at www.aacc.edu and at MyAACC.
     The schedule of classes provides a list of courses being offered, their dates, times and locations (most
     classes will also list the name of the instructor).
     The schedule of classes provides a list of dates to remember for the current term: registration, dates
     sessions begin/end, Drop/Add periods, withdrawal period, and final exam dates.
     The schedule of classes acts as a newsletter for information such as the opening of a new building on
     campus.

SIMILARITIES BETWEEN THE CATALOG AND THE SCHEDULE
      Both are important AACC documents that each student should use as a reference.
      Both provide information about courses.
      Both provide information about tuition and financial aid.
      Both provide directions and maps.

DIFFERENCES BETWEEN THE CATALOG AND THE SCHEDULE
      The catalog provides a list of all AACC courses and course descriptions by program of study while the
      schedule lists courses offered in the current term as well as dates, times, locations, and name of the
      instructor.
      The catalog provides details on college policies, while the schedule does not.
      The catalog is not mailed to all residents of Anne Arundel County, while the schedule is mailed every term.
      The catalog lists all scholarships available within AACC, while the schedule does not.
      The catalog lists all of the names and credentials of full-time faculty, while the schedule does not.




 SPRING 2011                                              ORIENTATION GUIDE FOR NEW STUDENTS                        9
           NEW STUDENT TRANSITIONS: NEW ENVIRONMENT, NEW EXPECTATIONS,
                       NEW CONCERNS, NEW RESPONSIBILITIES
NEW ENVIRONMENT
If you recently graduated from high school, the following information may help your transition into AACC:

               In high school, your guidance counselor creates your course schedule for you.
               In college, your academic advisor will assist you in developing your course schedule

               In high school, your guidance counselor or teacher reminds you of due dates.
               In college, it is your job to read the syllabus and know all due dates.

               In high school, a bell dismisses you from class.
               In college, the professor tells you when class is dismissed.

               In high school, teachers take roll.
               In college, professors expect you to show up on time and be prepared. Some professors take roll;
               others do not. Refer to the syllabus and the catalog for attendance policies.

               In high school, you may have one or two hours of homework.
               In college, you may have one or two hours of homework for each class.

               In high school, classes start and end at the same time each day.
               In college, you select the time and location of each class.

               In high school, academic work may be difficult.
               In college, academic work is rigorous and the study habits you developed in high school may no
               longer be effective.

               In high school, many adults made decisions for you.
               In college, you begin to make decisions for yourself. You will decide on your major, transfer school,
               and the time you start and end classes each day.

NEW EXPECTATIONS
Appropriate student conduct is an expectation shared by faculty and administrators. Students are responsible for
knowing appropriate classroom and campus conduct and instructors are responsible for setting both behavioral and
academic standards in their classroom. Professors may eject a student from class for disruptive behavior or for any
behavior that hinders the learning process.

Students are expected to demonstrate respect by:
               Turning off cell phones and pagers
               Attending class regularly
               Arriving to class on time and prepared
               If you know you will be late or absent, inform your instructor beforehand
               Taking responsibility for accessing notes and assignments if you miss a class
               Not engaging in any of the following behavior:
                       Participating in sidebar conversations in class
                       Sleeping in class
                       Eating in class

On the first day of class, exchange telephone numbers and e-mail addresses with a few other students in your
class. They are your buddies and, if you are absent, ask a buddy for class notes. Likewise, you can provide notes to
your buddies, if one is absent.




 SPRING 2011                                               ORIENTATION GUIDE FOR NEW STUDENTS                      10
           NEW STUDENT TRANSITIONS: NEW ENVIRONMENT, NEW EXPECTATIONS,
                   NEW CONCERNS, NEW RESPONSIBILITIES (continued)
       Faculty Expectations – Instructors expect you to read and keep your syllabus and to refer to it
       frequently for important information, such as:
              Assignment due dates
              Quizzes and test dates
              Professor contact information
              Description/class objectives
              Required textbooks
              Attendance expectations
              Grading system
              Remember, you are responsible for all assignments – both inside and outside of class!

       Important Questions to Ask – What are my educational options and how will they assist me in
       achieving career goals?
              What certificate and degree programs are available? What is the time frame for completing a
              certificate or degree?
              What programs best match my career goals? What are the program requirements?
              When and how are courses offered? Some courses are online, campus based or hybrid. Talk to your
              Academic Advisor about the format that best suits you.
              Are there any programs specifically designed for adult and part-time learners?
              What job placement services are available when I graduate?
              What is the average course load for an adult learner and how much time will I need to study each
              week?

       Tips for Success – attend every class:
              Be engaged and interested. Focus, take notes, and get involved in class discussions.
              If you don‘t understand a concept or statement ask for clarification.
              Know assignment due dates as well as quiz and exam dates.
              Remember - financial aid and other types of scholarships or loans may require you to be enrolled for
              a specific number of credits. Know the rules and regulations.
              Spend at least ten hours per week reading your notes and the textbook.
              Work math problems each night.
              REGISTER for ACA 100, the Student Success Course.
              Know all deadline dates, particularly deadline dates for Adding/Dropping/Withdrawing from a course.

       Practice good time management skills by creating a schedule and making sure to:
              Include study time.
              Balance work, study and leisure time.
              Allow time for your family.
              Plan ahead for social time.
              Make time for yourself.
              See your instructor outside of class.
              Study – Create and use study groups.
              Check your MyAACC e-mail at least once per week. Important deadlines could pass without you
              even knowing it.

NEW CONCERNS
If you are an adult student, you may need to access campus resources to assist in juggling various roles and to form
a network of support to help make your transition back to a learning environment easier. Typical anxieties
associated with entering a new environment such as AACC include feelings of inadequacy. Adult students may feel
that they are unable to compete academically with younger students. To the contrary, adult students tend to be
more focused and persistent in completing assignments and carving out study time.




 SPRING 2011                                              ORIENTATION GUIDE FOR NEW STUDENTS                     11
           NEW STUDENT TRANSITIONS: NEW ENVIRONMENT, NEW EXPECTATIONS,
                   NEW CONCERNS, NEW RESPONSIBILITIES (continued)
Often adult women want to know how to garner support for their return to college. Begin by talking to family
members who rely on you. Explain your feelings and the importance of achieving your goals. Adult students need to
know where to find a supportive network that can help them address stress and where to find information for helping
both children and/or elderly parents. Start with your academic advisor in Counseling, Advising and Retention
Services in the Student Services Center Building, Room 200, and visit the Tutoring office in Library Room 105.

       What support services are available?
             What services are available related to academic support and student success?
             Do you offer tutoring and test-taking workshops?
             What services are available specifically for adult students and when are they accessible?
             What types of academic advising, career counseling and health and wellness services are available?
             Who do I talk to if I require class accommodations?
             Are child care services available?
             What is the cost of returning to school? Is financial assistance available?
             What is the cost of tuition? Are there other fees?
             What can I expect to pay for books and supplies?
             Are there activity fees and do I have to pay them since I will not have time for outside activities?
             What types of financial aid are available?
             Are there scholarships for adult students? What are the criteria for applying for the various types of
             aid?
             What is the application process for receiving financial aid?

       Perhaps you’re feeling financially overwhelmed or need a helping hand. HELP LINK is available.
       HELP LINK is a service for students experiencing a financial crisis involving:
             Tuition
             Textbooks/course materials
             Housing
             Food Pantry
             Living expenses
             Transportation
             Child care
             Financial literacy resources
             Other services (as specified by a faculty/advisor referral)

               How does HELP LINK work?
               A students is referred to the HELP LINK office or simply walks-in
               Faculty, advisors or staff typically will refer a student
               An Intake (assessment) is conducted by HELP LINK staff
               A financial aid representative is consulted
               The student is asked to provide relevant documentation
               A decision is made and an award voucher may be given to the student
               The student will take the voucher to Accounts Receivable (cashier‘s office)
               Some awards may be generated by the Student Achievement and Success Program (SASP)

               How to learn more about HELP LINK:
               Contact the Office of the Assistant Dean for Student Development and Success, SUNB Room 224,
               at 410-777-2511; e-mail HELPLINK@aacc.edu; or request a faculty/advisor referral.
               HELP LINK is available Monday through Friday from 8:30 a.m. to 4:30 p.m. If it‘s after hours, call
               410-777-2511 and leave a message. We‘ll get back to you the next business day.




 SPRING 2011                                              ORIENTATION GUIDE FOR NEW STUDENTS                    12
            NEW STUDENT TRANSITIONS: NEW ENVIRONMENT, NEW EXPECTATIONS,
                    NEW CONCERNS, NEW RESPONSIBILITIES (continued)
NEW RESPONSIBILITIES
How do you assess your learning in class? Knowing how to measure your progress in class is essential, because you
bear responsibility for your learning.

How do you measure what you learn? The quality of your learning is related to many factors, including the time and effort
you put into your classes. If you want to be successful in class, consider asking your instructors for feedback on your
performance early and often.

The type of personal assessment most likely to help you learn is one that includes your being able to answer questions
related to class content or problems encountered in class. You can outline each chapter of your text by selecting the key
elements of the chapter and writing how that element relates to you. In some classes, you need to know certain concepts.
You might form a study group and ask the members to ―test‖ each other on key concepts. Remember, memorizing is not
learning. Many students memorize information in preparation for a test, but a half hour after the test, all is forgotten
because the information was not learned.

Benjamin Bloom developed a six-level taxonomy, (categories), of learning. The cognition skills he identified include
knowledge, comprehension, and evaluation. From the lowest order processes to the highest, they are:

1. Knowledge includes memory of previously-learned materials, recalling facts, terms, basic concepts, principles, theories
and answers:

                To assess your knowledge in a particular content area, ask yourself “What is…?”, “Define…”, or
                “Name…” questions.
                Example: Name the capitol of the United States.
                         Name the capitol of the United States immediately following the Revolutionary War.

2. Comprehension is the ability to demonstrate your understanding of facts and ideas by organizing, comparing,
translating, interpreting, giving descriptions, and stating main ideas:

                To assess your comprehension skills, ask yourself “Review…”, “Describe…”, “Give examples of…”
                questions.
                Example: Describe Captain Ahab‘s feelings about the whale in the novel, Moby Dick. Compare his
                          feelings to those of Ishmael.

3. Application is using new knowledge to solve problems in new situations by applying knowledge, facts, techniques
and/or rules in a different way:

                To assess your application skills, ask yourself “Illustrate…”, “Apply…”, “Demonstrate…” questions.
                Example: Apply your knowledge of billiards to describe concepts in geometry.

4. Analysis is the ability to examine and break information into parts; to analyze specific relationships between elements
or principles; and to make inferences and find evidence to support generalizations which indicates you have skills in this
area:

                To assess your analytical skills, ask yourself “Examine…”, “Point out…”, “Interpret…” questions.
                Example: Based on the positions the new congress has taken on various issues, what is the likelihood
                         it will pass a bill that will result in a reduction of social security benefits for the elderly?

                Compare and contrast the Declaration of Independence with the Magna Carter of 1215.

5. Synthesis is the skill required to compile information in a different way by combining elements in a new pattern to
propose alternative solutions. It requires original thinking:

                To assess your synthesis skills, ask yourself “Can you predict an outcome…based on…?” questions.
                Example: Predict the intensity of the next hurricane season on the East Coast.
                         Develop a rationale for not adopting ethanol as the primary energy source for automobiles.




 SPRING 2011                                                   ORIENTATION GUIDE FOR NEW STUDENTS                           13
            NEW STUDENT TRANSITIONS: NEW ENVIRONMENT, NEW EXPECTATIONS,
                    NEW CONCERNS, NEW RESPONSIBILITIES (continued)

6. Evaluation is the skill required to make judgments about information, validity of ideas or quality of work based on
evidence or on a set of criteria:

                To assess your evaluation skills, ask yourself “Do you agree with and why?”, “Systematize…”,
                “Formulate…” questions.
                Example: Evaluate the current thinking on spreading democracy using force and why the basic
                         assumptions are valid or not.

Source: Information on Benjamin Bloom‘s taxonomy can be found at Taxonomy of Educational Objectives. From
Wikipedia: The free encyclopedia. http://en.wikipedia.org/wiki/Bloom%27s_Taxonomy.




 SPRING 2011                                                   ORIENTATION GUIDE FOR NEW STUDENTS                        14
                                 WHY SHOULD YOU ATTEND COLLEGE?

     Consistently, over the years, studies have confirmed that attending college affects your career choices,
     lifestyle, income, and success.

     Some students whose parents did not attend college may feel barriers exist that interfere with their
     obtaining a college degree. Other students believe that they cannot manage college level work or that
     colleges do not provide support to students once they arrive on campus.

     In reality, these are all myths.

     Here, at AACC, you will be able to obtain your degree. Take the first step and talk with your academic
     advisor in Counseling, Advising and Retention Services (CARS) or your Student Achievement and
     Success Program (SASP) retention advisor about the reality of completing one or more degrees at AACC.




                            Average Earnings Based on the Highest Degree Earned*
                                                                         Average Lifetime Earnings
              Education Level           Average Yearly Salary*      (After 40 years in the labor market)*
           Some High School
             (no degree)                       $19,000                            $760,000


          High School Degree                   $29,000                           $1,160,00


               Some College                    $30,000                           $1,200,000


          Associate’s Degree                   $36,000                           $1,440,000


           Bachelor’s Degree                   $52,000                           $2,080,000


              Master’s Degree                  $67,000                           $2,680,000


                Doctorate                      $93,000                           $3,720,000
       Professional Degree (law
        degree, medical degree)               $115,000                           $4,600,000
      *2007-2008 salary data




SPRING 2011                                               ORIENTATION GUIDE FOR NEW STUDENTS                    15
                                   COLLEGE DEGREE PROGRESSION




                                                ASSOCIATES DEGREES
        UNDERGRADUATE
                                                   Associate in Arts                    RECEIVE FIRST DEGREE
           SCHOOLS
                                               Associate in Science, etc.
                                                  2 yrs. @ 60 credits




                                                BACHELOR’S DEGREES

                                                    Bachelor of Arts
                                                Bachelor of Science, etc.
                                                 2 yrs./4 yrs. @ 60/120
                                                         credits




                                      MASTER’S DEGREES
                                                                                PROFESSIONAL
                                                                                  SCHOOLS
                                          Master of Arts
              GRADUATE
                                        Master of Science
              SCHOOLS                                                           Law School (J.D.)
                                    Master of Social Work, etc.
                                                                              Medical School (M.D.)
                                      2 yrs. @ 36-60 credits
                                                                            Veterinary School (D.V.M.)
                                     Possible Thesis/Comps




                                   HIGHEST LEVEL DEGREES

                                               Ph.D.
                                               Ed.D.
                                            Psy.D., etc.
                      45-60 credits and a Dissertation or Culminating Project




  For information on choosing a career or transfer school, visit the Career and Transfer Resource Center in
  Counseling, Advising and Retention Services (CARS); call 410-777-2307, option 1; or visit us on the Web
  at www.aacc.edu/advising.




SPRING 2011                                                  ORIENTATION GUIDE FOR NEW STUDENTS                16
                                            STUDENT CONDUCT POLICY
The faculty, staff, and students of Anne Arundel Community College are responsible for creating and maintaining an
environment that is conducive to the pursuit of learning and the development of students as scholars and citizens.
Accordingly, college regulations are necessary to safeguard the freedom of each student to learn without undue
interference by others.

To this end, the following AACC policy is promulgated:

                         All students while engaged in college activities shall comply with all
                         college policies and procedures. Students shall conduct themselves in
                         accordance with accepted standards of behavior, respect the rights of
                         others, refrain from conduct or activity which obstructs the work of the
                         college and is damaging to the welfare of the college community or the
                         college

ACTS OF MISCONDUCT

    1. Acts of dishonesty:
           a. Knowingly furnishing false information.
           b. Plagiarism, cheating, fabrication or other forms of academic dishonesty.

    2. Forgery.

    3. Obstruction or disruption of teaching or any college activities including authorized non-college activities on college
       property.

    4. Conduct which threatens or endangers the health, safety or well-being of any person, as well as physical or verbal
       threats and intimidation.

    5. Theft or attempted theft.

    6. Unauthorized or improper entry, access, and/or use.

    7. Use, possession or distribution of narcotics or other controlled substances.

    8. Use, possession or distribution of alcoholic beverages.

    9. Failure to comply with appropriate directions of college officials or security officers.

    10. Illegal or unauthorized possession of firearms, explosives or devices .

    11. Lewd, indecent or obscene conduct or expression on college property or in connection with a college activity.

    12. Violations of federal, state or local laws where the violation adversely affects the college community and/or the
        college.

    13. Any conduct which threatens or interferes with the college mission, maintenance of appropriate order and
        discipline or invades the rights of any member of the college community.

The complete Student Conduct Policy is published on pages 393-398 of the 2010-2011 College Catalog. When a student
violates the Student Conduct Policy, a notice of charges is sent and an administrative conference is scheduled to
determine the facts of the violation. Disciplinary sanctions which may be assigned include reprimand, discretionary
sanctions, probation, suspension, expulsion and/or restitution may be required.




 SPRING 2011                                                    ORIENTATION GUIDE FOR NEW STUDENTS                          17
                                     ACADEMIC INTEGRITY POLICY

Students should familiarize themselves with AACC‘s Academic Integrity Policy and related procedures as cited
in the catalog. There are consequences for breaching the policy by cheating, fabricating, plagiarizing and/or
facilitating academic dishonesty. In addition to abiding by this policy, students should comply with all other
administrative policies and procedures while attending Anne Arundel Community College. The College‘s
policies and procedures are published in the catalog and students may pick up a catalog at the Admissions
office in SSVC Room 100; at Counseling, Advising and Retention Services in SSVC Room 200; or view it
online at www.aacc.edu/catalog.

DEFINITIONS

An incident of academic dishonesty occurs when any of the following acts is committed by a student:

       A. Cheating refers to the use or attempted use of unauthorized materials, information, or study aids in
             an academic exercise or assignment.

       B. Fabrication refers to the unauthorized falsification or invention of any information or citation in an
             academic exercise.

       C. Facilitating Academic Dishonesty is the act of helping or attempting to help another student
             violate any provision of the institutional policy on academic dishonesty.

       D. Plagiarism describes the unacknowledged adoption or reproduction of ideas, images, words or
             statements of another person, including classroom peers.

For further information on academic dishonesty policies and procedures consult the Academic Integrity Policy
that is included in the college catalog.

                                 ACADEMIC INTEGRITY CASE STUDIES

New students do not always understand AACC‘s integrity policies, nor do they always understand what
constitutes a violation. The following case studies may help you understand the difference between an
academic policy infraction and a minor mistake. Review the college‘s Academic Integrity Policy to learn more
about plagiarism and how to properly cite sources via the following links:

               www.aacc.edu/catalog/interactiveCatalog (Click on College Policies).
               www.aacc.edu/library/Plagiarism.cfm

CASE STUDIES

   1) Monica is a student enrolled in a required general education course. The professor assigned homework
      and encouraged students to work together in solving the problems. However, he also stated that each
      student should turn in his or her own work. Monica and three of her classmates worked together to
      solve the problems. After finishing the assignment together, they each copied the group‘s collaborative
      work and turned in the assignment. The professor later approached each student and confronted them
      about plagiarism.

       Questions:     A. Does this violate AACC‘s Integrity Policy?
                      B. How can students study collaboratively and not violate college policy?
                      C. Could the students have taken steps to check their assumptions about the
                         assignment?



 SPRING 2011                                              ORIENTATION GUIDE FOR NEW STUDENTS                       18
  2) Dr. Merkinsen teaches a large introductory math class. When administering exams in a large lecture
     hall, she sits at the front of the hall, reading or working on her computer. She asks students to sit in
     every other seat, but the size of the class does not permit seating in every other row. Students are not
     asked to leave their belongings in the front of the room. Some students in the class use their calculators
     to store equations, which are necessary for the exam. Dr. Merkinsen asks students to sign a statement
     at the beginning of each exam stating that they will take the exam honestly and without the use of
     outside help. When several students report incidences of cheating during the exam and raise concerns
     about her test administration, Dr. Merkinsen states that she desires to cultivate a trusting relationship
     with her students rather than implement unnecessary ―surveillance‖ measures to catch cheaters.

     Questions:     A. Did students using calculators violate the college integrity policy?
                    B. Should the professor have taken steps to prevent this? Why?
                    C. If you had witnessed students using calculators what would you have done? How
                       would you have felt?

  3) A student hands in a paper that was heavily researched. The professor recognizes specific phrases
     from a well-known article on the subject. The paper is not cited, nor are the specific sections that match
     the well-known article word for word. The student does correctly cite over a dozen other articles and
     specific sections quoted from them. The professor approaches the student about the sections, which
     are not cited, on the basis of plagiarism.

     Questions:     A. What is the definition of plagiarism?
                    B. How could the student avoid plagiarizing?
                    C. What are the possible sanctions invoked for plagiarism at AACC?

  4) During a lab, a student, unknowingly, does not record data for a long enough period of time as required
     for the lab. As the student is writing up the lab report, the student notices the mistake. Rather than
     going back into the lab to retake the data, which the professor strongly advocates doing for bad data,
     the student makes up more data that follow the trend of the recorded data. The professor thinks the
     data looked odd, having followed a trend too closely, and asks the student about it. The student tells
     the professor what happened. The professor then gives the student a zero on the assignment for
     falsifying lab data.

     Questions:     A. Does this action violate the college‘s academic integrity policy?
                    B. Is this plagiarism of fabrication as defined in the college‘s Academic
                       Integrity policy?
                    C. Was the professor‘s grade appropriate?

  5) A paper is due in Sociology class and students are required to send the paper to the professor via e-
     mail by 12 p.m. on the due date. At 11:50 a.m., a student attempts to e-mail the paper to the professor
     but there is no attachment. At 3 p.m. the student sends another e-mail to the professor, this time with
     the paper attached, noting that he or she forgot to attach the paper in the earlier e-mail. The professor
     gives the student a zero on the assignment. The student contests the grade.

     Questions:     A. Did the student adhere to the professor‘s directions?
                    B. Why or why not?
                    C. What facts of this case suggest this may not be a legitimate mistake on the student‘s
                       part?




SPRING 2011                                            ORIENTATION GUIDE FOR NEW STUDENTS                   19
LEARNER SUPPORT SERVICES
ENROLLMENT SERVICES - Admissions and Enrollment Development
Student Services Center Building
www.aacc.edu/admissions
410-777-2831

The Office of Admissions, located in the Student Services Center Building, Room 100, 410-777-2831, is the first point of
entry for all students interested in enrolling at Anne Arundel Community College. The staff of the Admissions office will
assist you with your Admissions Application to enroll at AACC. The Admissions office assigns student status once they
have evaluated a student‘s application and oversees all special admission programs such as:

        College START, which includes Concurrent Enrollment, Jump Start, Early Admission, Gifted and Talented
        Programs, and Dual Credit.
        International Students and non-U.S. citizens.
        This office also sponsors the annual College Fair.

The contact person for International Admissions, Emma Thompson, 410-777-2152, ebthompson@aacc.edu, handles
questions about visas and admissions procedures for International Students. Please see pages 73-77 for information
regarding International Students and English as a Second Language (ESL).

Financial Aid Office
Student Services Center Building
www.aacc.edu/aid
410-777-2203

All students are encouraged to apply for financial aid as aid is available in a variety of forms, including grants,
scholarships, student loans, work-study programs, and veterans benefits, and to both part-time and full-time students with
or without financial need. Most financial aid forms are available at www.aacc.edu/aid and the most important aid form is
the Free Application for Federal Student Aid (FAFSA), which must be completed once per academic year, which includes
the fall-spring-summer terms. Submit your FAFSA by March 1 to be considered for the highest aid amount for the
upcoming fall-spring-summer terms, including state aid programs. If you miss the March 1 deadline, you can still apply for
federal grants and loans even after classes start, but we strongly recommend that you adhere to the deadline. For
further information or to apply on-line, please visit www.aacc.edu/aid. To contact AACC‘s Financial Aid office call 410-
777-2203, e-mail finaid@aacc.edu, or visit our Arnold campus, Arundel Mills, or Glen Burnie Town Center locations.

Records and Registration
Student Services Center Building
www.aacc.edu/recreg
410-777-2243 STARS: 410-777-2241

Records and Registration is responsible for maintaining all student academic records: transcripts, grades, enrollment
verifications, petitions, and graduation records. In addition, students can register, add, drop or withdraw from classes;
obtain transcripts; transfer credits from other institutions; and apply for graduation through Records and Registration. The
Registrar oversees Records and Registration and the office operates under strict confidentiality requirements established
by the Family Educational Rights and Privacy Act (FERPA). Students must request information about their academic
record in person with a photo identification, or in writing with their signature. Name and address changes must be
submitted via a Demographic Change Form available in the Records and Registration office.

It is recommended that students register for courses as early as possible. There are several ways to register: in person,
by mail, online using MyAACC, and via the STARS (STudent Access Registration System) touch-tone phone system. For
information visit www.aacc.edu/recreg.




 SPRING 2011                                                   ORIENTATION GUIDE FOR NEW STUDENTS                         20
LEARNER SUPPORT SERVICES
ENROLLMENT SERVICES - Admissions and Enrollment Development
Student Services Center Building
www.aacc.edu/admissions
410-777-2831

GRADES

Term grade reports are available for online viewing and printing by students who have logged in at the secure
MyAACC student portal at http://mycampus.aacc.edu.

       Select Self Services and select Student. Select Grades-view grade report, select the term, scroll
       down and Submit. The grades will be displayed in a printable format.

Students may request a mailed paper copy of term grades via MyAACC:
      To request that a paper copy is mailed to a student‘s home address, under Self Services select
      Student then select Grade Report Request. Students are able to check on the status of their request
      by choosing Grade report request status. To check the status of a grade report request, follow the
      above directions, but select Grade Report Request Status. This screen will indicate when their
      request was processed.
      Students may also call 410-777-1999 to request grades be mailed to a home address.

If a student needs assistance or access to a computer call 410-777-1999 or stop by the Student Services
Center Building (Room 140) on the Arnold campus; the Technology Learning Centers (Library 112) on the
Arnold campus; AACC@Arundel Mills (Room 105); the Glen Burnie Town Center (Room 217); or AACC at the
Fort Meade Army Education Center.




 SPRING 2011                                            ORIENTATION GUIDE FOR NEW STUDENTS                 21
LEARNER SUPPORT SERVICES
ENROLLMENT SERVICES - Campus Information and Visitor Services Center
Student Services Center Building, Room 155
www.aacc.edu/information/
410-777-1999

                     CAMPUS INFORMATION AND VISITOR SERVICES CENTER

The Campus Information and Visitor Services Center is committed to providing answers to questions posed by
students and visitors to maximize their learning outcome and ensure a positive experience.

Just Ask us in the center if you need help with or are interested in:

       finding a campus destination                               voter registration
       a copy of your class schedule                              campus tours every Saturday
       cultural event information                                 posting information on bulletin boards
       telephone numbers                                          class availability
       bus, pool or gym schedules                                 resetting MyAACC passwords
       a work permit                                              faxing services




 SPRING 2011                                              ORIENTATION GUIDE FOR NEW STUDENTS               22
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Counseling, Advising and Retention Services (CARS)
Web site:                www.aacc.edu/advising
E-mail:                  advising@aacc.edu
Arnold Campus:           Student Services Center Building, 2nd Floor, Room 200
         Appointments:   Visit OASIS at MyAACC (https://mycampus.aacc.edu/)
        Information:     410-777-2307, option 1
AACC@Arundel Mills:      410-777-1905, www.aacc.edu/ArundelMills
Fort Meade:              410-672-2117
Glen Burnie Town Center: 410-777-2945
                             COUNSELING, ADVISING AND RETENTION SERVICES
Counseling, Advising and Retention Services (CARS) offers a variety of services and resources to students as they
work to define and achieve academic and career goals. Visit www.aacc.edu/advising for complete information on available
services and resources. The Arnold Advising office is located on the second floor of the Student Services Center Building.

    Walk-in advising is available at the Arnold campus during peak registration periods:
       Students arriving for walk-in advising must arrive and sign in one hour prior to closing to ensure they will be seen
       From the first Monday in July through fall late registration
       From the last Monday in November through spring late registration

    Appointment advising is available at the Arnold campus:
       Via OASIS at MyAACC
       During non-peak periods
       However, advisors are always available for emergencies and new students

    For further information regarding appointment advising and walk-in advising at the Arnold campus, please view the
    www.aacc.edu/advising/file/OASISStudentGuideArnoldCampus.pdf or call 410-777-2307, option 1.

Arnold advising hours*:
   Monday – Thursday:            8:30 a.m. – 8 p.m.
   Friday:                       8:30 a.m. – 4:30 p.m.
   Saturday:                     9 a.m. – 1 p.m.

        *Saturday hours may vary during the summer and on holidays, and advising will be closed on some
        Saturdays in June and July. Please call the Information Desk at 410-777-2222 (AACC) before visiting.

Advising services are also available at three off-campus sites: Glen Burnie Town Center, Fort Meade, and
AACC@Arundel Mills. Please see the ―Who is My Advisor?” student guide on pages 30-31 for contact information and off-
campus schedules, or visit www.aacc.edu/advising/WhoisAdvisor1.cfm.

CAREER AND TRANSFER RESOURCE CENTER
The Career and Transfer Resource Center (CTRC) is open to all students and alumni, and services include resume
development, career assessments and guidance, job search assistance, transfer school applications, resources,
workshops, and advice. Students may use the Internet at the CTRC to gather information related to careers and transfer
institutions. The office also assists students with mock interviewing. Career Advisors are available to help students
determine interests, values and skills as they relate to career choice using various career assessments. Students can also
conduct job searches and upload resumes with the CTRC‘s online database of resumes and jobs at
www.aacc.edu/careers/Jobsearchservice.cfm. See pages 38-40 in this guide for information.




 SPRING 2011                                                   ORIENTATION GUIDE FOR NEW STUDENTS                        23
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Counseling, Advising and Retention Services (CARS)
www.aacc.edu/advising
Appointments: Visit OASIS at MyAACC at https://mycampus.aacc.edu/
Information:  410-777-2307, option 1


COUNSELING (PERSONAL)
AACC‘s personal counseling services allow you to speak individually with a counselor about an issue that concerns you
and may lead to academic difficulties. Our services are time-limited to a maximum of three visits, 50 minutes each, and
are provided without charge to currently registered AACC students. Licensed counselors provide personal counseling
services and make referrals for continued counseling or other community-based resources as necessary. Crisis-
intervention services are also offered, in accordance with the College's Emergency Response Plan. Personal counseling
services are located on the second floor of the Student Services Center. To make an appointment with a counselor, call
410-777-7111. For more information, visit our counseling Web site at www.aacc.edu/advising/CounservCrisInter.cfm.

If you are afraid you will not be able to avoid hurting yourself or someone else, call 911 or go to the emergency
department of the nearest hospital. Mental health assistance is also available 7 days a week/24 hours a day through the
Anne Arundel Crisis Response Warmline at 410-768-5522 or the Maryland Crisis Hot Line at 800-422-0009.

COURSE PLANNING WIZARD WORKSHOPS
To take the guesswork out of registering for classes, learn how to use the Course Planning Wizard. If you previously
registered at AACC and are officially enrolled in a certificate or degree program, then this self-advising and registration
tool is available to you. Transfer students should use the Course Planning Wizard in conjunction with the educational plan
developed with their Advisor.

The Wizard will suggest courses based on your program of study and guide you to register for those courses that best fit
your needs. To learn how to use the Wizard, plan to attend one of the Course Planning Wizard Workshops. If you cannot
attend a workshop training session, you can refer to Wizard instruction materials available online at
www.aacc.edu/advising/file/CoursePlanningWizardTrainingHandoutUpdate.pdf or in ―Your Guide to MyAACC,‖ copies of
which are available in all Technology Learning Centers or on the web at www.aacc.edu/tlclab. The current Wizard
workshop schedule is available in CARS, located in the Student Services Center Building/SSVC Room 224, 410-777-
2307, or you can visit www.aacc.edu/advising and link to Workshops. Registration for Wizard workshops is not required.

COURSE SCHEDULE PLANNING TIPS

        Register early.
        Remember that college courses, unlike high school courses, are available throughout the day, in the evening, on
        weekends and online.
        Try to not schedule back-to-back classes at opposite ends of the campus.
        Do not pick early morning classes if you are not a morning person.
        Do not overload – taking 12 credits instead of 15 may be best for new students.
        Know the course requirements for your program of study.
        Know the recommended transfer program for the four-year institution you wish to attend.
        Take courses in the recommended sequence.
        Decide and select – enroll in courses that meet the requirements for your degree AND if you plan to transfer that
        are recommended by your four-year institution. Meet with your Advisor for assistance with transfer planning.
        Occasionally, sections are cancelled, so be prepared with a backup plan.




 SPRING 2011                                                  ORIENTATION GUIDE FOR NEW STUDENTS                        24
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Counseling, Advising and Retention Services (CARS)
www.aacc.edu/advising
Appointments: Visit OASIS at MyAACC at https://mycampus.aacc.edu/
Information:  410-777-2307, option 1
COURSE SCHEDULE PLANNING – IMPORTANT COURSE/TERM DEADLINES

          Please see page 6 in this guide for dates that apply to your courses and sessions or visit
                       www.aacc.edu/collegecalendar for current dates and deadlines.

                                                                SAMPLE
        NAME OF COURSE AND COURSE #: ART 100 Fundamentals of Design         Section#: 004
        TYPE OF SESSION:
         15-Week       13-Week          Telecourse             Weekend College (15-week)   Winter Two-Week
         First 8-Week  Second 8-Week    Interactive and Online             Weekend College (13-Week)

        The following deadlines apply to the above course.
        Registration dates for this course:                Nov. 11 – Jan. 18
        Last day to add my name to a Waiting List:         Jan. 11
        Late registration (to Drop/Add) courses:           Jan. 29 – 25
        Last day to drop with a full refund:               Jan. 25
        Last day to change to Audit:                       Feb. 9
        Last day to Withdraw:                              April 19
        Final Exam dates:                                  May 9-15


NAME OF COURSE AND COURSE #:                                                                  Section #:

TYPE OF SESSION:
 15-Week       13-Week  Telecourse/Online  Weekend College (15-week)                           Winter Two-Week
 First 8-Week  Second 8-Week  Weekend College (15-Week)

The following deadlines apply to the above course.

Registration Dates for this course:
Late Registration (to Drop/Add) Courses:
Last Day to Drop with a Full Refund:
Last Day to Change to Audit:
Last Day to Withdraw:
Final Exam Dates:


NAME OF COURSE AND COURSE #:                                                                  Section #:

TYPE OF SESSION:
 15-Week       13-Week  Telecourse/Online  Weekend College (15-week)                           Winter Two-Week
 First 8-Week  Second 8-Week  Weekend College (15-Week)

The following deadlines apply to the above course.

Registration Dates for this course:
Late Registration (to Drop/Add) Courses:
Last Day to Drop with a Full Refund:
Last Day to Change to Audit:
Last Day to Withdraw:
Final Exam Dates:




 SPRING 2011                                                             ORIENTATION GUIDE FOR NEW STUDENTS           25
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Counseling, Advising and Retention Services (CARS)
www.aacc.edu/advising
Appointments: Visit OASIS at MyAACC at https://mycampus.aacc.edu/
Information:  410-777-2307, option 1

                                  DISABILITY SUPPORT SERVICES (DSS)
The DSS office provides equal access to educational opportunities for qualified students with disabilities. Students
interested in course accommodations must provide current documentation in order to receive accommodations.
Please refer to the following checklist to determine what documentation you will need for all DSS requests. For
information, please call Mimi Stoops at 410-777-2306, e-mail her at msstoops@aacc.edu or visit
www.aacc.edu/advising/DSSwelcome. Deaf and hard-of-hearing students can reach the office by calling Maryland
Relay 711 or by e-mailing dss@aacc.edu.

                                                 DSS CHECKLIST

                   If a comprehensive evaluation report that diagnoses your disability is not available,
               have your physician, psychologist or other certified clinician complete and sign a Disability
               Verification Form that provides a diagnosis and the tests administered to reach the
               diagnosis. Secondary school information, such as an Individual Education Plan (IEP) or
               504 Plan may also be submitted, but documentation must also include a psycho-
               educational report. The Disability Verification form can be downloaded from
               www.aacc.edu/advising/dsswelcome/DSSverification.cfm.

                   Check your documentation to be sure it is current (within the past three years).

                    If you do not have documentation and do not have a resource for evaluation, please
               call 410-777-2306 or make an appointment with the DSS office for evaluation referral
               resources.

                   After registering for classes, students seeking to receive accommodations for the first
               time should call the DSS office at 410-777-2307, option 1, to schedule an appointment
               with Mimi Stoops, Program Manager for Disability Support Services.

                    Bring completed disability documentation to your DSS appointment. The DSS Advisor
               will discuss the course accommodations for which you are eligible, based on the
               documentation and information you provide. Appropriate accommodation forms will be
               completed once you have registered for class.

               *Please note: Documentation must support each requested accommodation.

                    Take the completed accommodation forms to your professor and/or the Testing
               center. You and your instructor must sign and date the forms, and if you have forms for
               the Testing office, you and a Testing office representative must sign and date the
               appropriate forms. Please remember to return the white copy of the accommodation form
               to the DSS office.

                  Attend class regularly and call the DSS office if you need assistance with your
               accommodations.




 SPRING 2011                                                ORIENTATION GUIDE FOR NEW STUDENTS                     26
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Counseling, Advising and Retention Services (CARS)
www.aacc.edu/advising
Appointments: Visit OASIS at MyAACC at https://mycampus.aacc.edu/
Information:  410-777-2307, option 1

OASIS

Continuing students can schedule, update, or cancel an Arnold Campus academic advising appointment in
OASIS at MyAACC, academic advising‘s Online Advising and Scheduling Information System. Please note
that OASIS is not intended for use by students in Childcare and Education programs, or Hospitality, Culinary
Arts and Tourism programs. Please visit www.aacc.edu/advising/file/OASISStudentGuideArnoldCampus.pdf
for appointment scheduling information for those programs.

All degree and certificate-seeking students are assigned a caseload advisor on the Arnold Campus based on
the type of program the student is seeking and the student‘s last name. Your caseload advisor will
communicate with you throughout each term via your MyAACC student e-mail account, and we encourage you
to establish a relationship with your caseload advisor. You will also have the flexibility to meet with a different
advisor on the Arnold campus, or with an advisor at one of our other locations. If your primary objective is to
meet with an advisor at one of our other locations, you must call that preferred location directly: Arundel Mills at
410-777-1905; Fort Meade at 410-672-2117; and Glen Burnie Town Center at 410-777-2945.

As you use OASIS to schedule your Arnold Campus academic advising appointment, if you find that your
advisor‘s current openings do not meet your scheduling needs, please select another advisor within your type
of program. If you do not know who your Arnold Campus academic advisor is or with whom you wish to meet,
please visit pages 30-31 for the “Who is My Advisor?” student guide.

OMBUDSMAN SERVICES

Counseling, Advising and Retention Services provides an ombudsman who serves as a student advocate and
helps students express concerns, complaints and grievances.

RETENTION INITIATIVES

Counseling, Advising and Retention Services is committed to student retention. Current office initiatives
involving students include, but are not limited to: individual intervention strategies for those at-risk, dismissed,
probationary, and students undecided about a major, and those who have received faculty referrals and
unsatisfactory interim grades.

VOCATIONAL SUPPORT SERVICES (VSS)

The purpose of the VSS office is to provide career and technical education students with the support services
they need to be successful in career and technical programs. Associates of Applied Science and Certificate
students should meet with a VSS Advisor frequently.

WORKSHOP SERIES – PATHWAYS TO SUCCESS

Every term, a series of workshops entitled “Pathways to Success” is offered to focus on study skills, self-
exploration, career decision-making, transfer planning, job searching, and online college resources. Ask your
instructor about the possibility of earning extra credit for attending a workshop. The workshops are free;
however, some do require registration. For a current schedule of workshops, please visit
www.aacc.edu/advising and link to Workshops.




 SPRING 2011                                               ORIENTATION GUIDE FOR NEW STUDENTS                     27
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Counseling, Advising and Retention Services (CARS)
www.aacc.edu/advising
Appointments: Visit OASIS at MyAACC at https://mycampus.aacc.edu/
Information:  410-777-2307, option 1
                     STUDENT SELF-ASSESSMENT OF THE EDUCATIONAL PLANNING PROCESS

Begin by choosing the column that best applies to your situation. Within that column, check the steps you have
completed in the educational planning process. Do not check off steps until they are fully completed as your advisor will
use this information to guide your advising session.

 I AM PURSUING A CERTIFICATE THAT             I AM PURSUING AN ASSOCIATE’S              I AM PURSUING AN ASSOCIATE’S DEGREE THAT
LEADS DIRECTLY TO EMPLOYMENT. MY             DEGREE THAT LEADS DIRECTLY TO               PREPARES ME TO TRANSFER TO A FOUR-YEAR
 PRIMARY INTENT IS NOT TO EARN AN           EMPLOYMENT. MY PRIMARY INTENT IS               SCHOOL TO EARN A BACHELOR’S DEGREE.
ASSOCIATE’S DEGREE OR TRANSFER TO            NOT TO TRANSFER TO A FOUR-YEAR
       A FOUR-YEAR SCHOOL.                              SCHOOL.
 I have a clear career goal.               I have a clear career goal.                I have a clear career goal.

 I am certain that my certificate          I am certain that my degree                I have selected the major I plan to pursue
  prepares me for my chosen                  prepares me for my chosen                   at the 4-year school.
  occupation.                                occupation.
 My Advisor has discussed my               My Advisor has discussed my                I am certain that my chosen major
  SAT/ACT/Placement Test results             SAT/ACT/Placement Test results              prepares me for my chosen occupation.
  with me.                                   with me.
 I know that I must complete any           My Advisor has gone over my                I have selected the 4-year school to
  developmental English and                  program requirements with me.               which I plan to transfer. I know they offer
  reading courses before the                My Advisor has reviewed any                 the program I need.
  college will award my certificate.         possible educational pathways              I am aware of the wealth of services
                                             associated with my program                  available on the Transfer Services Web
                                             (articulation agreements.)                  page
 My Advisor has gone over my               My Advisor has gone over my                I am planning to transfer to a Maryland
  program requirements with me.              program requirements with me.               System school, I know how to use
                                            My Advisor has reviewed any                 ARTSYS.
                                             possible educational pathways              I am transferring out-of-state or to a
                                             associated with my program                  private college in Maryland, I have
                                             (articulation agreements).                  reviewed the courses required in the first
                                                                                         two years for my major at that school.
 My Advisor has gone over                  My Advisor has gone over                   I have selected a major at AACC and I
  important college dates and has            important college dates, and has            know that this major most closely
  stressed the importance of                 stressed the importance of                  matches the coursework that students at
  paying close attention to icons            paying close attention to icons             the 4-year school accomplish in their first
  used in the Catalog and                    used in the Catalog and                     two years.
  Schedule of Classes, and of                Schedule of Classes, and of
  reading the fine print associated          reading the fine print associated
  with each class.                           with each class.
 I am fully aware of any                   I am fully aware of any                    My Advisor has discussed my
  prerequisite courses in my                 prerequisite courses in my                  SAT/ACT/Placement test results with
  program and of the importance of           program and of the importance               me.
  the order in which I take courses.         of the order in which I take
                                             courses.
 My Advisor and I discussed the            I understand how to choose                 I understand the importance of
  importance of taking into                  General Education courses and               completing any required developmental
  consideration my work and life             electives in my program.                    coursework early in my academic career.
  responsibilities when registering
  for classes.
  (continued next page)




 SPRING 2011                                                       ORIENTATION GUIDE FOR NEW STUDENTS                         28
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Counseling, Advising and Retention Services (CARS)
www.aacc.edu/advising
Appointments: Visit OASIS at MyAACC at https://mycampus.aacc.edu/
Information:  410-777-2307, option 1

STUDENT SELF-ASSESSMENT OF THE EDUCATIONAL PLANNING PROCESS (continued)

 I AM PURSUING A CERTIFICATE THAT LEADS            I AM PURSUING AN ASSOCIATE’S                 I AM PURSUING AN ASSOCIATE’S DEGREE THAT
   DIRECTLY TO EMPLOYMENT. MY PRIMARY             DEGREE THAT LEADS DIRECTLY TO                  PREPARES ME TO TRANSFER TO A FOUR-YEAR
   INTENT IS NOT TO EARN AN ASSOCIATE’S       EMPLOYMENT. MY PRIMARY INTENT IS NOT TO              SCHOOL TO EARN A BACHELOR’S DEGREE.
   DEGREE OR TRANSFER TO A FOUR-YEAR             TRANSFER TO A FOUR-YEAR SCHOOL.
                  SCHOOL.
 I am fully aware of any prerequisite           I am fully aware of any prerequisite           My Advisor has discussed my
    courses in my program and of the              courses in my program and of the                SAT/ACT/Placement test results with me.
    importance of the order in which I take       importance of the order in which I take
    courses.                                      courses.
 My Advisor and I discussed the                 I understand how to choose General             I understand the importance of completing
  importance of taking into consideration         Education courses and electives in my           any required developmental coursework
  my work and life responsibilities when          program.                                        early in my academic career.
  registering for classes.
 I have established a timeline for              I understand that somewhere in my              My Advisor has gone over my program
  completion of my certificate.                   program I must take one course from             requirements with me.
                                                  the diversity list.
 I feel confident that I can plan my            My Advisor and I discussed the                 My Advisor has gone over important
  courses and graduate within the                 importance of taking into consideration         college dates and has stressed the
  timeline I have created.                        my work and life responsibilities when          importance of paying close attention to
                                                  registering for classes.                        icons used in the Catalog and Schedule of
                                                                                                  Classes and of reading the fine print
                                                                                                  associated with each class.
 I understand how to choose my                  I have established a timeline for              I am fully aware of any prerequisite
  catalog year.                                   completion of my degree and                     courses in my program and of the
                                                  understand how many college credits I           importance of the order in which I take
                                                  must complete each term.                        course.
 I understand that I can meet with my           I understand how to choose my                  I understand how to choose General
  Advisor each term and certainly before          catalog year for graduation purposes.           Education courses and electives in my
  I register for my last term at AACC.                                                            program. I know to revisit ARTSYS and to
                                                                                                  consult my transfer school‘s catalog when
                                                                                                  choosing courses.
 I understand that in addition to               I feel confident that I can plan my            I understand that somewhere in my
  completing the course requirements              courses and graduate within the                 program I must take one course from the
  as outlined in the Catalog I am eligible        timeline I have created.                        diversity list.
  to use, I must have an adjusted GPA
  of at least 2.0 and that I must earn at
  least half of the credits required of my
  certificate in-house.
 I have the skills and tools required to        I understand that I can meet with my           My Advisor and I discussed the
  create the remainder of my                      Advisor each term and certainly before          importance of taking into consideration my
  Educational Plan.                               I register for my last term at AACC.            work and life responsibilities when
                                                                                                  registering for classes.
 I have applied for graduation by the           I have the skills and tools required to        I understand how to choose my catalog
  deadline.                                       create the remainder of my                      year for graduation purposes. I
                                                  Educational Plan.                               understand that I can meet with my
                                                                                                  Advisor each term and certainly before I
                                                                                                  register for my last term at AACC.
                                                 I have applied for graduation by the           I understand that in addition to completing
                                                  deadline.                                       the course requirements as outlined in the
                                                                                                  catalog I am eligible to use, I must have
                                                                                                  an adjusted GPA of at least 2.0 and a
                                                                                                  minimum of 60 credits – half of which must
                                                                                                  be earned in-house.
                                                                                                 I have applied for graduation by the
                                                                                                  deadline.



 SPRING 2011                                                         ORIENTATION GUIDE FOR NEW STUDENTS                               29
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Counseling, Advising and Retention Services (CARS)
www.aacc.edu/advising
Appointments: Visit OASIS at MyAACC at https://mycampus.aacc.edu/
Information:  410-777-2307, option 1
                                          Who is My Advisor?

         Arnold Campus Academic Advising:
            Appointments via OASIS at MyAACC:
               OASIS Student Guide at www.aacc.edu/advising/file/OASISStudentGuideArnoldCampus.pdf
               OASIS Scheduling System at https://mycampus.aacc.edu/

              Monday-Thursday              8:30 a.m. - 8 p.m.
              Friday                       8:30 a.m. - 4:30 p.m.
              Saturday*                     9 a.m. - 1 p.m.
              *Saturday hours vary during the summer and on holidays, and Advising will be closed on
              some Saturdays in June and July. Please call 410-777-2307 before visiting.

              If you are an Undeclared/Undecided student, please schedule an Arnold Campus appointment
              with our Undeclared Advisor: A-Z Joan Sturtevant (Mon. through Fri.)


              Advisors for Transfer Prep Degree Programs A.S. and A.A.:
              Student's
              Last Name
                A           Janice Gabriel-Tucci jagabriel@aacc.edu          410-777-2306
                B           Wyatt Cook           wcook4@aacc.edu             410-777-2764
                C-D         Ed Hall              erhall@aacc.edu             410-777-2787
                E-F         Fran Kasinof         fjkasinof@aacc.edu          410-777-2202
                G-I         Mike Chase           rmchase@aacc.edu            410-777-2465
                J-L         Carl Isaacs          ctisaacs@aacc.edu           410-777-2356
                M-N         Bonnie Lasher        bclasher@aacc.edu           410-777-2768
                O-R         Joyce Murphy         jcmurphy@aacc.edu           410-777-2308
                S           Patrice Lyons        pwlyons@aacc.edu            410-777-2634
                            Dee Loftis           sdloftis@aacc.edu           410-777-1854
                T-V         Christy Shehade      cmshehade@aacc.edu          410-777-2633
                W           Laura Fitzpatrick    llfitzpatrick@aacc.edu      410-777-2359
                X-Z         Christy Shehade      cmshehade@aacc.edu          410-777-2633

              Advisors for Career Prep Degree and Certificate Programs: A.A.S. and CRT:
              Student's
              Last Name
                A-K         Karen Vaillant      kvaillant@aacc.edu           410-777-1228
                L-Z         Lisa R. Davis       lrdavis4@aacc.edu            410-777-2009

         Arnold Campus Academic Advisors for Health Professions:
         Students A-J Advisor: Sharon Barlow-Hughley, sbarlowhughley@aacc.edu, 410-777-2687
         Students K-Z Advisor: Laurie Hubbard, lahubbard@aacc.edu, 410-777-2089
         Arnold Campus/Arundel Mills Teach Institute (A.A.T.) Advisor:
         For Arnold Campus appointments, call 410-777-2401.
         For Arundel Mills appointments, call 410-777-1962
         Advisor: Beth Hadley, bbhadley@aacc.edu




SPRING 2011                                          ORIENTATION GUIDE FOR NEW STUDENTS                  30
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Counseling, Advising and Retention Services (CARS)
www.aacc.edu/advising
Appointments: Visit OASIS at MyAACC at https://mycampus.aacc.edu/
Information:  410-777-2307, option 1

                                              Who is My Advisor?

                                   Additional Advising/Counseling Information


         Arundel Mills Academic Advising
         Please call 410-777-1905
                o    Transfer Prep Advising:
                     Valerie Vidal, vjvidal1@aacc.edu, 410-777-1913
                     Eileen Harrington, emharrington@aacc.edu, 410-777-1913
                     Janice Gabriel-Tucci, jagabriel@aacc.edu, 410-777-1913
                o    Career Prep Advising:
                     Pam Bowerman, pbowerman@aacc.edu, 410-777-1913
         Fort Meade Academic Advising
         Please call 410-672-2117
         Janice Gabriel-Tucci, jagabriel@aacc.edu, 410-672-2933
         Glen Burnie Town Center Academic Advising
         Please call 410-777-2945
                o    Transfer Prep Advising:
                     Fran Kasinof, fjkasinof@aacc.edu, 410-777-2947
                o    Career Prep Advising:
                     Pam Bowerman, pbowerman@aacc.edu, 410-777-2952
         Online Advising
         advising@aacc.edu, 410-777-2307, option 1
         Career Counseling:
                o    Arundel Mills
                     Valerie Vidal, vjvidal1@aacc.edu, 410-777-1913
                     Janice Gabriel-Tucci, jagabriel@aacc.edu, 410-672-2933
                o    Arnold
                     Joan Sturtevant, jbsturtevant@aacc.edu, 410-777-2201
                o    Fort Meade
                     Janice Gabriel-Tucci, jagabriel@aacc.edu, 410-672-2933
                o    Glen Burnie Town Center
                     Fran Kasinof, fjkasinof@aacc.edu, 410-777-2947
         Disability Support Services (for Accommodations)
         Mimi Stoops, Program Manager, msstoops@aacc.edu, 410-777-2306
         Kelly Sweeny, Specialist, klsweeny@aacc.edu, 410-777-2307, option 1
         Employment Services
         Veronica Boreland, veboreland@aacc.edu, 410-777-2512
         ESL Advising
         Pam Bowerman, pbowerman@aacc.edu, 410-777-2163
         Joyce Murphy, jcmurphy@aacc.edu, 410-777-2308
         Health Professions
         Sharon Barlow-Hughley, sbarlowhughley@aacc.edu, 410-777-2687
         Laurie Hubbard, lahubbard@aacc.edu, 410-777-2089
         Maryland Transfer Advantage Program (MTAP)
         Ed Hall, erhall@aacc.edu, 410-777-2787
         Patrice Lyons, pwlyons@aacc.edu, 410-777-2634

                                                             Director: Bonnie Garrett bjgarrett@aacc.edu
                                                                                            410-777-2503



SPRING 2011                                         ORIENTATION GUIDE FOR NEW STUDENTS              31
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS- Counseling, Advising and Retention Services (CARS)
www.aacc.edu/advising
Appointments: Visit OASIS at MyAACC at https://mycampus.aacc.edu/
Information:  410-777-2307, option 1


                             ADVISOR/STUDENT RESPONSIBILITIES

ADVISOR/COUNSELOR RESPONSIBILITIES

      Define and develop realistic student educational, transfer and career goals.
      Clarify student abilities and interests.
      Plan a program consistent with student abilities and interests.
      Monitor progress toward educational, transfer and career goals.
      Inform students of institutional procedures.
      Clarify and interpret institutional and instructional policies, procedures and requirements.
      Approve specified educational transactions.
      Maintain an educational plan for each student advised.
      Publicize and maintain advising office hours.
      Refer students to the appropriate person in the department for personal and career counseling, ADA
      assistance, or detailed transfer issues.
      Assist students in generating ideas and alternatives in academic and career planning.
      Interact with all students in a respectful manner.
      Clearly publicize Advisor‘s responsibilities and student‘s responsibilities.

STUDENT/ADVISEE RESPONSIBILITIES
      Engage in sufficient preparation for each advising session.
      Seek career counseling to clarify life and work goals and to assess interests.
      Make appointments for advising sessions with your assigned Advisor.
      Read and fully understand the policies and procedures outlined in the college catalog and student
      handbook.
      Follow through with agreed upon action after each advising session.
      Request reassignment to another Advisor or Counselor if desired.
      Assist the Advisor in generating alternatives in academic and career planning.
      Interact with Advisor in generating alternatives in academic and career planning.
      Interact with Advisor in a respectful manner.
      Provide feedback to Counseling, Advising and Retention Services by completing an evaluation form.
      Make decisions regarding academic, career and life goals.
      Accept final responsibility for all decisions.




SPRING 2011                                          ORIENTATION GUIDE FOR NEW STUDENTS                    32
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS- Counseling, Advising and Retention Services (CARS)
www.aacc.edu/careers
Appointments: Visit OASIS at MyAACC at https://mycampus.aacc.edu/
Information:  410-777-2307, option 1

                             LOOK AT ALL OF YOUR PROGRAM OPTIONS!

AACC offers programs of study that lead to an associate‘s degree, a program certificate, or a letter of
recognition. Students may enter a program designed for transfer to a four-year institution or one that prepares
them for immediate career-entry or promotion through skills enhancement.

For information on any of these options visit www.aacc.edu/offer/degreescertific.

For a full listing of the credit areas of study and requirements for each option, please visit our interactive
searchable catalog at www.aacc.edu/catalog.

Career programs are designated as associate of applied sciences degrees (A.A.S.), certificates, or letters of
recognition. The associate of applied sciences degree is designed primarily for immediate employment and is
identified with a specialty designation, e.g., computer technology, engineering technology, etc.

Certificate programs are offered for those who wish to gain a credential for acquired knowledge, skills and
abilities focused in specific discipline areas. Most certificate programs are designed to assist students with
goals for upgrading skills for immediate application for employment. Many certificate programs can be acquired
in the process of earning an associate‘s degree.

Letters of recognition are awarded to students who complete a shorter prescribed sequence of courses
usually required for employment enhancement in a specific employment area. Letters of recognition often are
part of certificate programs and associate degree programs.

Transfer programs are designated as associate of arts, associate of sciences, and associate of arts in
teaching. These two-year programs meet the needs of students who want to earn a bachelor‘s degree from a
four-year college for university. The associate of arts (A.A.) degree recognizes mastery in the liberal arts and in
the fine arts. The associate of sciences (A.S.) degree recognizes mastery in science or technology. The
associate of arts in teaching (A.A.T.) degree is designed for transfer to a four-year institution to obtain a
bachelor‘s degree and teacher certification.

               TOP TEN CERTIFICATE, CAREER, AND TRANSFER PROGRAMS FAQs
Question 1:    What is the difference between a Certificate Program and a Letter of Recognition
               Program?
Answer:        Most certificate programs are designed for those who wish to develop or upgrade their job skills
               and nearly all certificate program courses relate to the skills required by the career field. A
               certificate program usually requires between 20 and 30 credits.

               Letters of recognition are awarded to students who complete a shorter prescribed sequence
               of courses. Most letters of recognition programs are designed for employment enhancement in
               a specific employment area.




 SPRING 2011                                               ORIENTATION GUIDE FOR NEW STUDENTS                    33
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS- Counseling, Advising and Retention Services (CARS)
www.aacc.edu/advising
Appointments: Visit OASIS at MyAACC at https://mycampus.aacc.edu/
Information:  410-777-2307, option 1


Question 2:    What is a Career Program?
Answer:        A career program is designated as an associate of applied sciences (A.A.S.) degree. It is
               designed for students who intend to seek employment upon graduation. In addition to general
               education courses that provide the basis for a well-rounded college education, associate of
               applied sciences degree programs include specific career courses leading to employment in a
               specific occupation.

Question 3:    What is a Transfer Program?
Answer:        A transfer program is designated as an associate of arts (A.A.), an associate of science (A.S.),
               or an associate of arts in teaching (A.A.T). These two-year programs meet the needs of
               students who intend to earn a bachelor‘s degree from a four-year college or university. The
               courses in these transfer programs follow the patterns required in the lower division of four-year
               institutions. Upon completion of an A.A. or an A.S. with a cumulative average of 2.0 or better, a
               student is qualified to receive an associate‘s degree. To be awarded an A.A.T. students need a
               minimum GPA of 2.75, a C grade or better in all required coursework and a passing score on
               PRAXIS I.

Question 4:    Will an A.A., A.S., or A.A.T. degree prepare me to get a job in a particular field?
Answer:        No. A.A., A.S., or A.A.T. degrees do not prepare you to go directly to work in a particular field.
               A.A. and A.S. degree programs consist of a minimum of 30 general education credits,
               representing two-year foundation courses at a four-year institution, but very few courses relating
               to skills required by a particular career field. The A.A.T. is designed for transfer to a four-year
               institution to obtain a bachelor‘s degree and teacher certification.

Question 5:    Can I transfer to a four-year college or university once I have received my A.A.S. degree?
Answer:        While the primary objective of career programs is job entry, a growing number of graduates in
               career programs are transferring courses to specialized bachelor degree programs at four-year
               institutions. The A.A.S. does not transfer as well as the A.A., A.S., or A.A.T. because it has
               fewer General Education Requirements (a minimum of 20 general education credits.) AACC has
               established many articulations with four-year institutions to enhance the transferability of A.A.S.
               programs. Existing articulations can be found on the Transfer Services website at
               www.aacc.edu/transfer/articulations.cfm. If you decide you want to transfer with an A.A.S., you
               will need to see the Transfer Advisor both at AACC and at the school to which you wish to
               transfer.

Question 6:    Is a certificate of great significance beyond my current job interest?
Answer:        Yes. In addition to being a quick fix for immediate job entry or job skills enhancement, most
               certificates are designed to move into an A.A.S. by taking additional general education credits.
               Through articulations it is then possible to transfer into a bachelor‘s degree program.

Question 7:    What is the Transfer Studies A.A. degree?
Answer:        An A.A. degree in Transfer Studies is available to students who have specific educational needs
               not covered by other programs or who wish a general background without heavy concentration
               in any one area of study. The program offers flexibility in complying with requirements for
               transfer to four-year colleges.




 SPRING 2011                                             ORIENTATION GUIDE FOR NEW STUDENTS                    34
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS- Counseling, Advising and Retention Services (CARS)
www.aacc.edu/advising
Appointments: Visit OASIS at MyAACC at https://mycampus.aacc.edu/
Information:  410-777-2307, option 1

Question 8:    If I enroll at AACC as a Transfer Studies major and decide to change to an A.A.S. degree
               program, will there be a penalty?
Answer:        The answer to this question depends on the length of time you take to declare a major. The
               longer it takes to declare a major, the more likely you are to take unnecessary courses.
               Students who enter AACC without a career path should focus on deciding on a career and
               declaring a major as soon as possible.
Question 9:    What is ARTSYS?
Answer:        The ARTSYS Program is the computerized articulation system for the University System of
               Maryland. You can access it through the AACC Transfer Services website at
               www.aacc.edu/transfer/artsysdirections.cfm. It is designed to assist students transferring from
               Maryland Community Colleges with an A.A. or A.S. degree to a University System of Maryland
               institution and other participating institutions. Look for the ―Comprehensive Transfer Workshops‖
               offered each term by Counseling, Advising, and Retention Services to learn more about
               ARTSYS and transfer. The complete workshop schedule can be found via the Workshop link at
               www.aacc.edu/advising.
Question 10: How can I be assured of a successful transfer?
Answer:      At the end of your first 12 credits, it is important that you know your career goal so you can
             decide on a major. At the end of 24 credits, it is important that you know to which college you
             wish to transfer. Students planning to transfer must familiarize themselves with the individual
             policies and procedures of that four-year institution. Each institution’s requirements are unique,
             and failure to understand and abide by stated policies and procedures may result in academic
             failure and unnecessary debt.

               For more details on achieving a successful transfer read the following information excerpted
               from ―A Guide for Creating a Successful Transfer.‖ The complete printed guide can be found
               throughout the campus or online at www.aacc.edu/transfer:
                      Excerpts from “A Guide for Creating a Successful Transfer”

                      Step 1: Decide on your career goal, major, and transfer school

                      Many students enter college either totally undecided or with only a vague
                      idea as to the career they want. Often these students think choosing a
                      career is choosing a major; however, they are not the same:

                                 A career is the work you wish to pursue after college. It‘s your
                                 ultimate goal.
                                 Your major is the means you choose to reach your goal.
                      Your first decision is to determine the career you wish to pursue. Once
                      this decision is made, you can choose a major that will support your goal.
                      Sometimes more than one major leads to the same goal. You choose the
                      path that reflects your academic strengths and/or interests. Finally, you
                      will decide on the college or university into which you wish to transfer.
                      Your focus should be on choosing an environment where you are
                      comfortable and where you can pursue your interests.




 SPRING 2011                                             ORIENTATION GUIDE FOR NEW STUDENTS                   35
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS- Counseling, Advising and Retention Services (CARS)
www.aacc.edu/advising
Appointments: Visit OASIS at MyAACC at https://mycampus.aacc.edu/
Information:  410-777-2307, option 1



                  Step 2: Make an academic plan by mapping out your coursework

                  Once you know your career, major, and college or university into which
                  you are transferring you can take the second step. You can now focus on
                  choosing your coursework. Whether you are transferring into a Maryland
                  public institution or an independent college or university, in-state or out-
                  of-state, the coursework that composes your transfer plan should fall into
                  two categories: general education requirements and discipline (major)
                  requirements:
                               General education requirements are courses required for most
                               majors at all two- and four-year colleges and universities.
                               Their purpose is to ensure that your educational experience is
                               well- rounded.
                               Discipline, or major requirements, are courses that support
                               your major.

                 These courses need to be chosen carefully. The process is made easier for
                 students transferring into Maryland public institutions thanks to a web-
                 based system called ARTSYS. ARTSYS indicates how your AACC courses
                 transfer prior to taking them and contains recommended transfer programs
                 for a variety of majors.

                 Step 3: Submit an application to the college or university of your
                 choice

                 Finally, you have reached the point of submitting an application to transfer.
                 Make sure to apply well in advance of the published deadline for
                 maximum consideration. To give you an idea of a timeline, fall term
                 transfers should send out applications in October and November; spring
                 term transfers should send out applications in June and July. It is
                 important that you contact the college of your choice for actual application
                 deadlines.

                 Planning is important in the application process:

                             Do you need an essay?
                             Do you need letters of recommendation?
                             Are you planning to apply for financial aid and/or
                             scholarships?

                 It is important that all deadlines are met. Be sure your applications are
                 filled out completely and be sure transcripts are sent at each stage of the
                 application process. Do not forget to send a final transcript after your final
                 grades are posted.




SPRING 2011                                           ORIENTATION GUIDE FOR NEW STUDENTS          36
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Counseling, Advising and Retention Services (CARS)
www.aacc.edu/advising
Appointments: Visit OASIS at MyAACC at https://mycampus.aacc.edu/
Information:  410-777-2307, option 1

                                        UNDECLARED STUDENTS
AACC understands that selecting a program of study (major) is a big and often confusing decision. We also
know from years of experience that students who are uncertain about a program of study may have trouble
maintaining academic motivation and may select courses that do not fit well with future plans. We are
committed to helping you explore interests, values, and personality types to discover majors and occupations
that you will find interesting and rewarding. Please note:

           Undeclared degree-seeking students are required to select a degree by the time they have earned
           24 credits.
           Undeclared certificate-seeking students are required to select a certificate by the time they have
           earned 7 credits.
There are many activities and resources available to help you make this decision:

           Explore AACC majors on the CARS website and/or read the college catalog for descriptions of
           available curricula and programs.
           Use electives to take survey or introductory courses in your areas of interest.
           Access free career counseling, career assessments, and computerized career decision-making
           systems by calling 410-777-2307, option 1, to schedule an appointment.
           Sign up for workshops designed especially to help you decide on a major and a career such as
           “Choosing a Major that Fits Your Personality,” “Finding a Career that Matches your Skills and
           Interests,” and ―Career Exploration and Decision-Making‖ by calling 410-777-2307, option 1.
           Register for PSY 100, a three-credit Career Development and Assessment course.
           Learn about the job market, employment trends, and specific career areas by:
               o   Scheduling an appointment via OASIS at MyAACC at https://mycampus.aacc.edu/ with the
                   undeclared student advisor.
               o   Reviewing the Occupational Outlook Handbook and other career-related materials
                   available in Counseling, Advising and Retention Services or any library.
               o   Reviewing the Onet Web site at http://online.onetcenter.org and the careeronestop Web site
                   at www.careeronestop.org/.
               o   Exploring the college's Career Services Web site with its many links to educational, career,
                   and occupational information at www.aacc.edu/careers.

           Call Student Life at 410-777-2218 to explore clubs, organizations, and co-curricular activities
           available on campus (i.e. especially those related to your areas of interest).
           Get some work experience (i.e., part-time, full-time, summer, seasonal, work study, internships, co-
           op, etc.) in your areas of interest.
           Talk to advanced students who are majoring in the areas you are considering.
           Attend the ―Major Mania‖ event to talk to department chairs, program coordinators, and faculty in all
           the major areas you are considering.
           Talk to people currently employed in the areas you are considering.
           Participate in information interviews.
           Meet frequently with your advisor.
           Get a DISCOVER token for AACC‘s online career planning system available in the CTRC and
           schedule a follow-up appointment with the undeclared students academic advisor.




 SPRING 2011                                             ORIENTATION GUIDE FOR NEW STUDENTS                  37
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS- Counseling, Advising and Retention Services (CARS)
Career and Transfer Resource Center
www.aacc.edu/careers
410-777-2201

                                 GUIDE TO YOUR CAREER SURVIVAL:
                                       A FIVE-STEP PROCESS

The journey to a satisfying career can sometimes be overwhelming, as there is no ―test‖ that will magically tell
you what you are good at; what you should choose as a major; or which career will be best for you. At AACC‘s
Career Services, we can tell you that career-planning and decision-making involves a process that requires
your willingness to undergo honest reflection and painstaking research. Wherever you may be in this process,
the five-steps that we have outlined below will guide you in your career journey, and greatly increase your
chances of identifying and pursuing a successful and rewarding career.

Survival Strategy #1- Explore your career options
          First: Define Your Goal – ―Where am I heading? What do I want? How do I get it?‖ These are the
          questions you must ask yourself when you are thinking about career-planning and decision-making.
          Your answers to these questions will help you determine what changes, if any, you must make in
          your career choice; what career path you should follow; and, what type of preparation is needed.
          Second: Assess Yourself – Career-planning and decision-making deal with more than what you do
          between ―nine and five‖ weekdays. It deals with your whole life‘s mission or your life‘s role or roles.
          It requires you to assess yourself in terms of your skills, interests, work-related values, personality
          type, and strengths and weaknesses. To help you with your self-assessment, AACC‘s Career
          Services offers the following assessment tools: Self-directed Search; Strong Interest Inventory;
          Myers-Briggs Type Indicator; and DISCOVER.
          Third: Explore and Evaluate Options – Learn about occupations and their related daily tasks, salary,
          skills, required education, and employment outlook. Match this information with your self-
          knowledge. Create a list of advantages and disadvantages for each occupation. Visit AACC‘s
          Career and Transfer Resource Center, located on the second floor of the Student Services Building,
          or www.aacc.edu/careers and www.aacc.edu/transfer for other career exploration resources.

Survival Strategy #2 - Decide on your career
Once you have a clearer understanding of your self-knowledge and your options, the next step is to make a
career decision. ―Good‖ career decision-making is a process that requires you to:

           Brainstorm all the options.
           List the positive and negative aspects of each option.
           Reject the negatively-weighted options.
           Decide how the remaining options will get you closer to what you want by considering the factors
           that are important to you.
           Prioritize and compare.
           Make the decision.

―Good‖ career decision-makers will examine their personal values; gather and use information; and convert
that information into action.




 SPRING 2011                                             ORIENTATION GUIDE FOR NEW STUDENTS                   38
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS- Counseling, Advising and Retention Services (CARS)
Career and Transfer Resource Center
www.aacc.edu/careers
410-777-2201

Survival Strategy #3 - Choose your major
Choosing a major is a necessary part of your college experience. Some students know exactly what they want
to major in and what career they want to pursue. Other students have several ideas and are working to narrow
their list of options. Then there are a number of students who have no idea where to start. Choosing a major
means taking all the information you have gathered in Step 1 and matching that information to possible areas
of study. Keep in mind you do not want to confuse a major choice with a career choice, as any major can
prepare you for a number of different career possibilities. The following resources for choosing a major can be
accessed by visiting AACC‘s Career and Transfer Resource Center located on the second floor of the Student
Services Building or at www.aacc.edu/careers and www.aacc.edu/transfer.
           Series of books on jobs for specific majors.
           ―Quick Guide to College Majors and Careers‖.
           ―Ninety-Minute College Major Matcher: Choose Your Best Major for a Great Career‖.
           ―College Majors Handbook‖.
           ―The College Board Book of Majors‖.
           Visit www.act.org/discover/internet/index.html and select ―view demo‖ for DISCOVER, AACC‘s
           online career planning system. To use the system, get a token from AACC‘s Career and Transfer
           Resource Center located on the second floor of the Student Services Building.
Survival Strategy #4 - Explore transfer options (for four-year degrees)
A major concern of transfer students is how to achieve a ―good‖ transfer. A ―good‖ transfer occurs when the
student takes courses in support of their final degree goal—the bachelor‘s degree. Understanding the
educational planning process is necessary to achieving your goals. As a transfer student, there are three steps
you can take to ensure that you achieve a successful transfer:
           Transfer Step 1: Make decisions regarding your career and major, and the school into which you
           want to transfer.
           Transfer Step 2: Make an academic plan by choosing appropriate coursework.
           Transfer Step 3: Apply to the college or university of your choice.
AACC‘s Transfer Services has developed a variety of resources to assist you in meeting the challenges of
achieving a successful transfer. Please visit www.aacc.edu/transfer/file/TransferGuide.pdf to view our Transfer
Guide which will introduce you to the resources you will need to successfully design an educational plan for
transfer.
Survival Strategy #5 - Start your job search
The goal of your job search is for you to get the job and salary that provides the best fit for your values, skills,
interests and preferences. The process can be overwhelming so it is important that you develop a strategy to
minimize stress and maximize your presentation as you enter the job market. To survive the job search
process, you will need to be able to answer the question most frequently posed by employers: ―Why should I
hire you?‖ To be prepared to answer the question, you must first:
           Become knowledgeable about the job market.
           Begin to catalog your knowledge, skills and abilities.
           Know how to prepare and finalize an effective cover letter and resume.
           Prepare and practice for your job interview.
           Learn how to negotiate wages/salaries.




 SPRING 2011                                                ORIENTATION GUIDE FOR NEW STUDENTS                     39
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS- Counseling, Advising and Retention Services (CARS)
Career and Transfer Resource Center
www.aacc.edu/careers
410-777-2201

RESOURCES
No matter where you are in your career journey, Career Services and Transfer Services offer the following
additional resources to help you proceed through the steps of your career-planning and decision-making.
These resources can also be accessed at www.aacc.edu/careers, www.aacc.edu/transfer, or by visiting
AACC‘s Career and Transfer Resource Center located on the second floor of the Student Services Building:

           Visit www.aacc.edu/careers/file/PathwaysCareer.pdf for career workshops that are offered each
           term in areas such as transfer planning, job search strategies, resume writing, interviewing
           techniques, negotiating salaries and cover letters, career exploration, and choosing a major.
           Visit www.aacc.edu/advising/file/Pathways.pdf for the ―Pathways to Success Workshop Series‖
           which offers workshops focusing on study skills and online college resources. Workshops are free;
           however, some do require registration.
           Sign-up to take the three-credit PSY 100 Career Development and Assessment course.
           Visit www.aacc.edu/careers/events2.cfm for events such as job fairs, campus recruiting and
           information sessions held throughout the academic year at multiple locations to ensure that our
           students, alumni and community members are appropriately prepared to enter the job market.
           You can also schedule an appointment with the Job Services Specialist or a Career Counselor to
           discuss your situation:
                   To schedule an appointment with the Job Services Specialist or a Career Counselor, please
                   call 410-777-2307, select option 1.
           The Guide to Your Career Survival: A Five-Step Process is also available online at
           www.aacc.edu/careers/file/CareerSurvivalGuide.pdf.
Resource materials in the Career and Transfer Resource Center are color-coded for each subject area as
outlined below. Our Career Center Assistant is available to assist you Monday through Thursday, 10 a.m.—
6 p.m., and Friday, 10 a.m.—4 p.m.:
  Green     Transfer Information includes guides to four-year colleges by degree/categories (ex:
            guides for minorities, adults, international, veterans, people with disabilities), book of
            majors, information on financial aid, scholarships, tuition costs, and guides for writing
            essays and completing college applications.
  Yellow    Career Planning information includes career decision-making, occupational exploration,
            strategies for planning your major, and career assessment tools.
   Black    Reference Materials include an encyclopedia of careers and vocational guidance,
            directory of jobs and careers, books on federal jobs, and guides to national and
            professional associations.
 Orange     Internship/Experiential Learning information includes internships, jobs abroad, summer
            jobs, directories of internships in the Baltimore/DC metro area, and national and
            international opportunities.
     Red    Jobs by Majors resources to view top jobs in various majors, salary information,
            Dictionary of Occupational Titles, and Occupational Outlook Handbook.
    Blue    Resumes/Interviews/Portfolio Development information to view resume samples by
            career/occupation, job search information, interview guides, and portfolio development.




 SPRING 2011                                           ORIENTATION GUIDE FOR NEW STUDENTS                   40
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Academic Support Center
www.aacc.edu/asc
410-777-2751


                                     ACADEMIC SUPPORT CENTER

The Academic Support Center offers various programs, services, and tools for student academic success:

       COMPUTER COMMONS LAB is located on the second floor of the Careers Center Building, CRSC
       264, or visit us at www.aacc.edu/computercommons.

       TECHNOLOGY LEARNING CENTER (TLC Computer Lab) is located on the first floor of the Truxal
       Library, LIBR 112, or visit us at www.aacc.edu/tlclab.

       TESTING OFFICES, are located in the Student Union Services Building, SUN 240, or visit us at
       www.aacc.edu/testing.

       TUTORING OFFICES, are located on the first floor of the Truxal Library, LIBR 105, or visit us at
       www.aacc.edu/tutoring.

There are additional Tutoring and Testing services located at our Glen Burnie and Arundel Mills sites. Visit
www.aacc.edu/asc for specific hours and locations.

For additional information, e-mail us at tlcta@aacc.edu, pbcreel@aacc.edu, or call 410-777-2751/2358 or 410-
777-2222 ext. 5264.




 SPRING 2011                                             ORIENTATION GUIDE FOR NEW STUDENTS                    41
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Academic Support Center
Computer Commons Lab
Careers Center/CRSC 264
www.aacc.edu/computercommons

                                      COMPUTER COMMONS LAB

The Computer Commons Lab, www.aacc.edu/computercommons, located on the second floor of the Careers
Center (CRSC 264), is a networked computer lab that is staffed with technical assistants five days a week and
is currently not open on weekends. Please use the TLC labs on the weekends (see page 43).

Please note that students have first priority. The Computer Commons lab is staffed with technical
assistants to help students with issues such as:

           homework-related software questions
           MyAACC
           registration
           making payments online
           general campus information

The computers are for educational, administrative, and research use only.

The Computer Commons Lab maintains 42 computers with Windows XP, Office 2007, Internet access, and
one laser printer. Specific workstations have specialty software from the CADE, DRGN, FLRS, MATH, HUM,
and CRSC buildings, and are handicapped-accessible. There is a laptop bar along the wall with access to the
campus wireless network for students with personal laptops.

For additional information, e-mail us at tlcta@aacc.edu, pbcreel@aacc.edu,or call 410-777-2751/2358 or 410-
777-2222 ext. 5264; or visit us at www.aacc.edu/computercommons.




 SPRING 2011                                           ORIENTATION GUIDE FOR NEW STUDENTS                  42
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Academic Support Center
Technology Learning Center (TLC Computer Lab)
LIBR 112
www.aacc.edu/tlclab
Arnold: 410-777-2751

                    TECHNOLOGY LEARNING CENTER (TLC COMPUTER LAB)

The Technology Learning Center (TLC), www.aacc.edu/tlclab, is located on the first floor of the Truxal Library
and is a state-of-the-art; networked computer lab staffed 7 days a week with technical assistants to help
students with issues such as:

           Homework-related software questions
           MyAACC
           Registration
           Making payments online
           General campus information

We are the only computer lab on the Arnold campus open seven days a week and also open to Anne Arundel
County residents. However, please note that students, staff, and faculty have first priority for
educational, administrative, and research purposes.

ARNOLD CAMPUS TLC COMPUTER LAB

The Arnold Campus TLC Computer Lab consists of:

   52 computers:
         5 Windows XP with Office 2007 workstations for DRGN (Science) classes
         5 Windows XP with Office 2007 workstations for FLRS (Health Science/Nursing) classes
         5 Windows XP with Office 2007 workstations for MATH classes
         9 Windows XP with Office 2007 workstations for HUM/CRSC (Humanities and Careers Center
         Building) classes
         5 Windows Vista with Office 2007 workstations set up for CADE classes
         20 Windows Vista with Office 2007 workstations for CALT (BCTS) classes
         2 Handicapped-Accessible workstations both with Microsoft Office 2007, Internet access, with
         accessibility software

     5 printers:
           4 laser printers
           ADA printer and 1 scanner

For additional information, e-mail us at tlcta@aacc.edu, pbcreel@aacc.edu, or call 410-777-2751/2358, or visit
us at www.aacc.edu/tlclab.

OFF-CAMPUS TLC LABS

Each off-campus site has a Technology Learning Center (TLC Lab) run by the HELPDESK:

       For AMIL‘s TLC Lab, located in AMIL 206, please contact 410-777-1935/1936
       For GBTC‘s TLC Lab, located in GBTC 314, please contact 410-777-2747/2986
       For off-campus TLC Lab hours, please contact 410-777-2747/2986
LEARNER SUPPORT SERVICES


 SPRING 2011                                            ORIENTATION GUIDE FOR NEW STUDENTS                   43
STUDENT DEVELOPMENT AND SUCCESS - Academic Support Center
Testing Office
www.aacc.edu/testing
AMIL:          AMIL 112 410-777-1915 testing-amil@aacc.edu
Arnold:        SUN 240  410-777-2375 testing-arnold@aacc.edu
GBTC:          GBTC 208 410-777-2906 testing-gbtc@aacc.edu

                                              TESTING OFFICE
       The Testing office assesses students in English, reading, and math placement, a requirement for all
       degree-seeking students. Certificate students must be assessed in reading, English, and math (if math
       is a program requirement).
       The Testing office administers examinations for classroom and distance learning courses,
       and competency and certificate exams such as Computing and Information Technology Competency
       Test, College Level Examination Program (CLEP), Pearson VUE®, and Certiport.
       Academic exams are given during open hours. Certifications/Professional exams are found only at the
       Arnold campus: Pearson VUE®, Certiport, and CLEP exams are by appointment only.
       The Testing office provides proctoring services for Other School Tests (OST) for individuals or groups.
CERTIPORT TESTING
Certiport is an industry-leading provider of digital literacy and desktop productivity training, assessment, and
certification solutions. Certiport programs allow students and employees of all backgrounds to develop the
skills they need to succeed in today's academic and business environments. As the world‘s premier developer
of computer proficiency solutions, Certiport has created the Microsoft® Certified Application Specialist (MCAS)
certification – the only globally recognized certification for Microsoft Office programs. The Arnold Campus
Testing office offers MCAS Testing. Please bring a picture I.D. and register for the exam through Certiport‘s
Web site at www.certiport.com.
COLLEGE-LEVEL EXAMINATION PROGRAM® (CLEP)
The College-Level Examination Program® (CLEP) provides students of any age the opportunity to demonstrate
college-level achievement through a program of exams in undergraduate college courses. There are 2,900
colleges that grant credit and/or advanced standing for CLEP exams. Please visit us at
www.aacc.edu/testing/clep for a list of the CLEP exams the Arnold Campus Testing office currently
administers.
PLACEMENT TESTING
All students interested in receiving a degree or certificate must take the English and math placement
tests, which are administered at the Academic Support Center on a walk-in basis in the Arnold Campus
Student Union Building, Room 240 or in the Testing Center at Arundel Mills or Glen Burnie. Please contact the
Testing office for times and locations of services during winter and summer terms and refer to TESTING FAQs,
ESL Placement for answers to other frequently asked questions, www.aacc.edu/testing/testingFAQs.cfm, or
www.aacc.edu/testing/testingplacement.cfm.

PEARSON VUE
Pearson VUE delivers certification and licensure tests thorough the world‘s largest network of testing centers in
162 countries across the world. They provide expanding offerings and a larger test center network - all with the
same industry - leading service. Please view www.pearsonvue.com to schedule your exam.




 SPRING 2011                                             ORIENTATION GUIDE FOR NEW STUDENTS                   44
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Academic Support Center
Testing Office
www.aacc.edu/testing
AMIL:          AMIL 112 410-777-1915 testing-amil@aacc.edu
Arnold:        SUN 240  410-777-2375 testing-arnold@aacc.edu
GBTC:          GBTC 208 410-777-2906 testing-gbtc@aacc.edu

                                               TESTING FAQs
Question:      What are the hours of the Testing office?
Answer:        Please visit www.aacc.edu/testing for Testing office information.
Question:      Can I test at any AACC testing office?
Answer:        Ask your professor if exams will be sent to any of the other testing locations (Arnold, GBTC or
               AMIL).

Question:      I have an Individualized Education Plan (IEP) and I need special testing accommodations.
               What must I do?
Answer:        Please contact Disability Support Services at 410-777-2307, option 1, or Maryland Relay 711.

Question:      If I miss my exam, can I assume that my exam will be sent to the Testing office within
               one/two days?
Answer:        No, it is your responsibility to contact your professor to make arrangements.

Question:      What must I do to take an exam in the Testing office?
Answer:        Everyone must present a photo I.D. to take any exam in the Testing office. For classroom and
               distance learning exams, please know your instructor's name and course number. For CLEP
               candidates, please visit www.aacc.edu/testing/clep. For Certiport candidates, please visit
               www.certiport.com. For Pearson VUE candidates, please visit www.pearsonvue.com.

Question:      What can I do if I do not remember my instructor's name or course number?
Answer:        Please check the current schedule of classes or access your MyAACC account at
               http://myaacc.aacc.edu.

PLACEMENT TESTING

Question:      Is there a fee for placement testing?
Answer:        There is no fee for current AACC students. However, when the test is administered on behalf of
               other schools, there is an administration fee for placement testing. For further information,
               please contact the Testing office.

Question:      Do I need to schedule an appointment for my placement test?
Answer:        Placement testing is offered on a walk-in basis. If you need special accommodations, please
               contact Disability Support Services (DSS) at 410-777-2307 or Maryland Relay 711.

Question:      Can I take placement test(s) more than once?
Answer:        Yes. You can retest English and reading one time. If you want to retest math and you place into
               MAT 010 or 011, you must complete a SKL- 328 refresher course before retesting. If you place
               into MAT 012, you must take the ALEKS program before retesting.




 SPRING 2011                                             ORIENTATION GUIDE FOR NEW STUDENTS                  45
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Academic Support Center
Testing Office - www.aacc.edu/testing
AMIL:          AMIL 112     410-777-1915 testing-amil@aacc.edu
Arnold:        SUN 240      410-777-2375 testing-arnold@aacc.edu
GBTC:          GBTC 208     410-777-2906 testing-gbtc@aacc.edu

                                          TESTING FAQs (continued)
Question:      What is the Arithmetic Placement test?
Answer:        This placement test is required for all Allied Health programs and several biology courses.
               Refer to the college catalog for prerequisites of individual courses. Please visit
               www.aacc.edu/testing for a sample of the Arithmetic Placement test.

ESL/ LOEP

Question:      What is the ESL Placement test?
Answer:        ESL is English as a Second Language and this test is used to help determine your skill
               level when using the English language. After the test is scored, you can review the results with
               an ESL Advisor and discuss suggestions on appropriate courses. Please visit
               www.aacc.edu/testing/testingplacement.cfm for a sample ESL Placement test.

Question:      Who must take the ESL Placement Test?
Answer:        New students pursuing a degree or certificate who are not native speakers of English and
               students who want to take courses that require specific placement scores. Please visit
               www.aacc.edu/testing for a sample ESL Placement test.

Question:      How is the ESL Placement test administered?
Answer:        Our computerized ESL Placement test has no time limit and takes approximately two hours to
               complete. Computer experience is not necessary and test results are available shortly after you
               finish the test. Please visit www.aacc.edu/testing for a sample ESL Placement test.

ONLINE/HYBRID/TELECOURSE EXAMS

Question:      I am a Distance Learning student. How do I know when is the last day to take my exams?
Answer:        Please refer to your syllabus or contact your instructor.

CLEP EXAMS:

Question:      What must I do to take a CLEP test?
Answer:        Please fill out the required CLEP Registration and contact the Testing office 410-777-2375 to
               schedule a CLEP test. CLEP tests are offered only at the Arnold Campus on Tuesdays and
               Wednesdays. As of July 1, 2009, rates are: $30 fee to AACC, plus on test date, a $77 fee to
               ETS.

CREDIT BY EXAM:

Question:      What is “Credit by Exam”?
Answer:        Please visit www.aacc.edu/testing/creditbyexam.cfm for Credit by Exam information.




 SPRING 2011                                             ORIENTATION GUIDE FOR NEW STUDENTS                   46
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Academic Support Center
Tutoring Office
LIBR 105
www.aacc.edu/tutoring/
410-777-1238

                                            TUTORING OFFICE

The Academic Support Center/Tutoring Office offers a variety of resources and services that facilitate student
achievement and academic success. This office provides peer and online (SMARTHINKING) tutoring in
numerous subject areas within flexible timeframes. The Tutoring Office also provides peer support in a variety
of lab environments including: Accounting Lab, SASP Walk-In Tutoring Lab, and Math Labs at the Arnold and
Arundel Mills locations. AACC‘s Tutoring Program is nationally certified for Levels 1, 2 and 3 by the College
Reading and Learning Association. All tutoring services are designed to be flexible and are free of charge.

The tutoring Web pages provide comprehensive information about AACC‘s tutoring services as well as links to
a wealth of online resources. General information, online resources and tutoring schedules provided by other
departments at AACC can be accessed at the following links:

                                            www.aacc.edu/tutoring

                                 www.aacc.edu/tutoring/OtherResources.cfm

                                  www.aacc.edu/tutoring/TutorialLabLink.cfm

Our mission in the Tutoring office is to help students with diverse learning styles enhance their academic
experience by providing individualized academic support. Every student enrolled at AACC is encouraged to
use the services of the Academic Support Center. The most successful students know that the sooner they use
the learning resources at AACC, the more likely they are to achieve their academic goals.

ACCOUNTING/SMALL GROUP TUTORIAL
Tutoring sessions for ―Principles of Accounting 1‖ (BPA 211) and ―Principles of Accounting 2‖ (BPA 212) are
available each week in the Truxal Library Room 105. The schedule varies each term. For a current schedule,
please contact the Tutoring office 410-777-1238 or visit www.aacc.edu/tutoring/acctsmallgrp.

MATH LAB
A drop-in math lab is available at both the Arnold and Arundel Mills (AMIL) sites. The Arnold Math Lab is open
Monday through Saturday in Truxal Library Room 107, and the AMIL Math Lab is open Monday through
Thursday in AMIL 002. Peer tutors and AACC math instructors, who assist students with beginning through
advanced levels of mathematics, staff the labs. For a current schedule, please contact the Tutoring office 410-
777-1238 or visit www.aacc.edu/tutoring/mathlab.

PEER TUTORING
One-on-one peer tutoring (ten hours per class per semester) is offered in many subjects including math,
computer technology, business, foreign languages, humanities and sciences. To apply, please visit the
Tutoring Office in Truxal Library Room 105 or complete an online peer tutor request form available at
www.aacc.edu/sp/forms/peertutoring/peertutoring.




 SPRING 2011                                            ORIENTATION GUIDE FOR NEW STUDENTS                   47
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Academic Support Center
Tutoring Office
LIBR 105
www.aacc.edu/tutoring
410-777-1238

ONLINE TUTORING
AACC students have access to fifteen hours of free tutoring through SMARTHINKING, the leading source for
online tutoring and academic support. Log on to SMARTHINKING from anywhere, at anytime and interact with
our live e-structors (tutors) in basic math, algebra, geometry, trigonometry, calculus, statistics, micro- and
macroeconomics, accounting, chemistry, biology, physics and writing for all subjects. Students may access
their personal accounts through MyAACC or ANGEL (for distance learners) student portals. For general
information, visit www.aacc.edu/tutoring/smarthinking.

BECOME A TUTOR
Are you looking for a rewarding job? Then consider becoming a peer tutor and make those ―A‖ grades pay!
You must meet these requirements to be considered for a tutoring position:

           Minimum G.P.A. of 2.5
           ―A‖ in course(s) you wish to tutor
           Recommendation from instructor
           Patience and a desire to help others

The following are some of the benefits of becoming a tutor:

           Compensation is $8.50/hour for peer tutoring; $9.50/hour for lab tutoring
           Recommendations for future jobs or school applications
           Old course material is kept fresh in your mind
           Satisfaction of helping others.

For more information, or to complete an online application please visit
www.aacc.edu/tutoring/BecomeATutor.cfm.




 SPRING 2011                                             ORIENTATION GUIDE FOR NEW STUDENTS                 48
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Academic Support Center
Tutoring Office
LIBR 105
www.aacc.edu/tutoring
410-777-1238

                                           PEER TUTORING FAQs

Question:      How do I qualify for peer tutoring?
Answer:        Any student currently taking a credit-level or credit equivalent course at AACC is eligible to
               receive tutoring.

Question:      How much does peer tutoring cost?
Answer:        Peer tutoring is a free service.

Question:      How much tutoring can I get each week?
Answer:        We provide roughly one hour of peer tutoring per week for each subject area, unless a student
               qualifies for extended time. You can also use the tutoring labs as often as you like during open
               hours of operation.

Question:      When can I sign up for a tutor?
Answer:        You can request a tutor up to one week prior to the start of a term. The sooner you seek help,
               the more likely we will be able to accommodate your request. We recommend that you do not
               request a tutor less than 3 weeks before the start of final exams.

Question:      How long will it take to get a tutor?
Answer:        The length of time varies, but it is our practice to provide a tutor 24-72 hours after receiving a
               request.

Question:      Who are the tutors?
Answer:        The peer tutors are a motivated group of AACC students/staff who achieved success (in the
               form of an A grade) in the classes that they tutor. They have all received training on tutoring
               techniques, and many of the tutors have attained tutor certification via the College Reading and
               Learning Association.

Question:      For what classes is tutoring available?
Answer:        You may apply for a tutor for any class. Please see the Tutoring Course Menu at
               www.aacc.edu/tutoring/TutoringMenu.cfm for a list of commonly requested courses.




LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Academic Support Center


 SPRING 2011                                              ORIENTATION GUIDE FOR NEW STUDENTS                        49
Tutoring Office
LIBR 105
www.aacc.edu/tutoring
410-777-1238

                                      PEER TUTORING FAQs (continued)

Question:      Am I guaranteed a tutor?
Answer:        Although we will try to find a tutor for everyone who submits a request, sometimes it is not
               possible. The earlier in the term you make your request, the better the chance we will have of
               finding a tutor for you.

Question:      What will happen if there is no tutor available for the course I need help with?
Answer:        We will try to find a tutor to meet your request, although it may be difficult to find qualified tutors
               for certain classes. If you are waiting for us to find you a tutor, we strongly recommend that you
               seek assistance from the course instructor during office hours, attend relevant tutoring labs, and
               form study groups with classmates.

Question:      Can I be tutored at home?
Answer:        No, the Tutoring office does not allow tutors to work in anyone‘s home. Most tutors work on the
               Arnold campus, but some are willing to meet at other AACC sites and some public locations.

Question:      Can I be tutored at AACC’s other locations such as Arundel Mills or the Glen Burnie
               Town Center?
Answer:        Currently, the Peer Tutoring Program is providing some peer tutoring at AACC‘s other sites.

Question:      Can I be tutored at night or on the weekends?
Answer:        The Peer Tutoring Program is designed to be flexible and to accommodate most schedules.
               However, this does not guarantee that tutors will be able to work with you at particular
               times. Tutors arrange the time and location of weekly tutoring sessions; therefore, being flexible
               increases your chances of getting peer-tutoring assistance.

Question:      What can a tutor help me with?
Answer:        A tutor can review and clarify concepts with you, assist with your exam preparation, and help
               you with study skills. A tutor will not proofread, complete assignments for you or guarantee
               grades.

Question:      What am I expected to do to prepare for tutoring sessions?
Answer:        You are expected to attend class, take notes and complete all assignments. Be on time to
               scheduled tutoring sessions, bring relevant materials to each tutoring session, and come
               prepared with some questions for your tutor.

Question:      What if I decide later that I no longer need a tutor?
Answer:        You are not obligated to continually use your tutor throughout the term. At some point in the
               term, if you decide that you no longer need a tutor, we only ask that you let your tutor know as
               soon as possible so that we may help other students more efficiently.




 SPRING 2011                                               ORIENTATION GUIDE FOR NEW STUDENTS                      50
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Academic Support Center
Tutoring Office
LIBR 105
www.aacc.edu/tutoring
410-777-1238

                                        ONLINE TUTORING FAQs

Question:      When can I go online to SMARTHINKING.com and receive help?
Answer:        Online tutoring hours at SMARTHINKING.com is designed to be extremely convenient for busy
               students. Use up to a total of fifteen hours of tutoring at times that are convenient for you.
               Please visit www.aacc.edu/tutoring/Smarthinking.cfm for more information or to view current
               hours.

Question:      What tutoring services does SMARTHINKING offer?
Answer:        The SMARTHINKING online tutoring service is designed for students who are taking core
               academic courses. Students can:

                  Drop into a real-time, subject-specific tutoring ―whiteboard‖ with a SMARTHINKING e-
                  structor (tutor);
                  Submit a writing assignment to the online writing lab for review;
                  Pre-schedule time with an e-structor; or,
                  Help themselves to a host of independent study resources.

               Online learning assistance is available from the SMARTHINKING tutors in mathematics—from
               basic math to calculus II—economics, statistics, accounting, chemistry, biology, physics,
               Spanish, English, and writing for all subjects.

Question:      How do I sign up for an AACC online tutoring account?
Answer:        You can access your SMARTHINKING online tutoring account via the MyAACC or Angel
               student portals.

Question:      What is SMARTHINKING?
Answer:        SMARTHINKING is a Washington, D.C.-based organization that provides people, technology,
               and training to help schools and institutions offer our students outstanding online academic
               support. SMARTHINKING is currently working with more than 250 institutions to support six
               different subjects, including an online writing lab, which covers written components for all
               courses in every subject area.

Question:      Who are SMARTHINKING tutors (“e-structors”)?
Answer:        Unlike other online tutoring companies, SMARTHINKING e-structors are SMARTHINKING
               employees, who are recruited, hired, trained, scheduled, managed and evaluated by
               SMARTHINKING company staff. SMARTHINKING e-structors are recruited from a variety of
               sources including: graduate students, trained college peer tutors, community college faculty and
               high school teachers. Only tutors with strong backgrounds in tutoring/teaching within their
               respective fields are hired by SMARTHINKING. Over 80% of their e-structors have a Master's
               degree or a Ph.D. in their field.




 SPRING 2011                                            ORIENTATION GUIDE FOR NEW STUDENTS                  51
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Academic Support Center
Tutoring Office
LIBR 105
www.aacc.edu/tutoring
410-777-1238

                                        ONLINE TUTORING FAQs

Question:      What are the technology requirements?
Answer:        Please visit www.smarthinking.com/static/customerSupport/technicalRequirementsFAQ to view
               the technical requirements for SMARTHINKING.com. SMARTHINKING provides technical
               assistance to users through their toll-free number 1-888-430-7429 and via e-mail at
               info@smarthinking.com.

Question:      How does the Online Writing Lab (OWL) work?
Answer:        SMARTHINKING views writing as an act of communication between writer and reader.
               SMARTHINKING offers an Online Writing Lab (OWL) to assist you with papers, during the
               composing and drafting process, from any of your courses.

The SMARTHINKING Online Writing Lab provides asynchronous assistance with all types of academic writing,
including help from technical writing, creative writing, and English as a Second Language (ESL) specialist(s).
Papers are critiqued and returned within 72 hours to the inbox on the student‘s homepage at SMARTHINKING.
Each paper submission counts for 35 minutes of tutoring time.

The SMARTHINKING Online Writing Lab e-structor is a supportive and critical reader poised to help students
develop their writing skills, they will not give answers or rewrite papers. Tutor feedback focuses on larger
issues, for example: thesis statements and overall organization. Surface-level features including grammar will
be addressed as second order concerns. A tutor‘s written response to an essay is designed to improve the
immediate draft but, above all, to improve a student‘s broader skills as a writer.

If you have additional questions please call the Coordinator of Tutoring at 410-777-2642 or visit
www.aacc.edu/tutoring/Smarthinking.cfm or www.smarthinking.com/statis/customersupport/usersguidefaq.




 SPRING 2011                                            ORIENTATION GUIDE FOR NEW STUDENTS                   52
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Academic Support Center
Tutoring Office
LIBR 105
www.aacc.edu/tutoring
410-777-1238



                                  OTHER TUTORING LAB RESOURCES
                                  www.aacc.edu/tutoring/TutorialLabLink.cfm

READING AND STUDY SKILLS LAB

Reading specialists assist students with skills such as reading comprehension, organization, test preparation
and time management. Visit the Reading Department on the Arnold campus in Truxal Library Room 122A to
make an appointment, or call 410-777-2077. We also have a reading tutorial lab at Arundel Mills in Room 204.
If you would like to visit the lab at Arundel Mills you can call 410-777-2077 to set up an appointment; walk-ins
are welcome at the Arundel Mills location.

SCIENCE TUTORING CENTER

The AACC science faculty members offer tutoring in biology, chemistry, physics and other science courses in
the Dragun Building, Room 5. Open biology labs are available at the Arnold campus and AACC at Arundel
Mills. Please contact the science office at 410-777-2260 or visit http://ola3.aacc.edu/science/student_help.htm
for current schedules and hours of operation.

WRITING CENTER

Faculty tutors assist with grammar, thesis statements, cohesion, documentation and other aspects of the
writing process at the Writing Center in the Truxal Library, Room 116B. Please call 410-777-1241 or visit
www.aacc.edu/tutoring/TutorialLabLink.cfm for additional information or hours of operation.

SUPPLEMENTAL INSTRUCTION (SI)

Supplemental Instruction (SI) is an academic support program designed to help students master the content of
introductory or historically difficult courses such as (but not limited to) biology, microbiology, chemistry, and
accounting. Online sessions are currently offered in SI for nutrition. Students enrolled in these courses may
voluntarily attend up to three study sessions weekly throughout the semester. Students meet classmates to
compare notes, learn study skills, discuss class topics and assignments, prepare for tests, play games such as
Jeopardy, and learn strategies that will help them master difficult material. Trained student leaders who have
successfully completed the course conduct the free ―group study‖ review sessions. Group study sessions are
held in the Truxal Library, Room 105-F. For more information about Supplemental Instruction, contact Jackie
Tyler at 410-777-2738; via e-mail at jstyler@aacc.edu; or visit www.aacc.edu/supplementalinstruction.




 SPRING 2011                                             ORIENTATION GUIDE FOR NEW STUDENTS                   53
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Office of the Assistant Dean for Student Development and
Success
Services for Adult Learners
www.aacc.edu/adultlearners
410-777-1289

                                   SERVICES FOR ADULT LEARNERS
Adult educational interests are varied, and adult learners return to school for a number of reasons:
economic considerations, learning and growing, completing a degree, changing a career, changing a lifestyle,
finding a second career, or in preparing for retirement. Your interests may include building vocational skills,
pursuing a hobby, or leisure and family-related activities such as crafts or cooking. You may have an interest in
personal development courses or in general education courses.
Before choosing an institution of learning, you will need to identify your specific life and career goals and
your areas of interest. If location is important, you will readily discover that Anne Arundel Community College
offers courses in every part of the county.
AACC’s admissions and enrollment process begins with the submission of an admissions application and
your enrollment is then designated as credit or non-credit. For example, for the awarding of financial aid, a
Free Application for Federal Student Aid, also known as ―FAFSA‖, must be submitted. Prior to registering for
certain courses, Math and English placement via the Accuplacer test scores are required and administered in
the Testing office. Assistance with your selection of a program of study (major) and selection of courses can be
initiated with your academic advisor in Counseling, Advising and Retention Services (CARS). Also, as learning
occurs in a variety of settings and formats, AACC reviews credit for previous learning from traditional college
coursework, from nontraditional sources such as military experience, and from standardized examinations
such as the College-Level Exam Program (CLEP), a nationally recognized credit by exam program. Be sure to
meet with your academic advisor to discuss the transferability of credit from nontraditional sources to a four-
year institution.
Resources

       New Student Orientation sessions are designed to ease your transition into college and prepare you for
       academic, social and personal success, and to meet your needs, regardless of your age or previous
       college attendance. Multiple session dates are scheduled at the beginning of each term for adult
       students, military veterans, participants in the Student Achievement and Success Program (SASP),and
       other student populations. Visit www.aacc.edu/orientations or call Orientations at 410-777-2888 for
       more information.
       Advising services are available through Counseling, Advising and Retention Services (CARS),
       www.aacc.edu/advising. Because CARS staff understand adult students have competing priorities,
       multiple roles and varied schedules, most services are available throughout the day, in the evening, on
       weekends, online and via the web.
       Retention services offered in CARS allow you to connect with faculty members, your advisor, a tutor
       or fellow students. During Student Success Month you will be asked to meet with an academic advisor
       to create a success contract and to learn about academic support services available on campus.
       Student Life at www.aacc.edu/studentlife offers you an opportunity to participate in a student
       organization or club. Many of our academic clubs are appealing to adult students as they
       offer networking opportunities related to your intended field. You may simply want to attend entertaining
       events and a number of affordable events are scheduled throughout the year at convenient times. We
       know you are busy and have little free time to pursue all of our campus activities but many of
       the programs and events are enjoyable for the entire. Drive-in movies, theatrical plays, Dance
       Company performances, sporting events, and concerts are a few of the programs available to you and
       your family. Drop by the Student Life office or contact them at 410-777-2218 to learn more about
       events, clubs and activities.


 SPRING 2011                                             ORIENTATION GUIDE FOR NEW STUDENTS                   54
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Office of the Assistant Dean for Student Development and
Success
Services for Adult Learners
www.aacc.edu/adultlearners
410-777-1289
       AACC is one of the few community colleges in Maryland offering an educational program for children
       ages two through five. Visit the Child Development Center (CDC) at www.aacc.edu/cdc and learn about
       day, evening and weekend hours for your child or grandchild. The CDC is nationally licensed through
       the National Association for the Education of Young Children (NAEYC) and is locally accredited through
       the Maryland State Department of Education (MSDE).
       Online Services are offered to all students. You can access the library, an online advisor, tutoring, your
       AACC e-mail, registration, your academic advisor and most Student Services online. If you are
       considering taking an online course, access Distance Learning at www.aacc.edu/virtualcampus to see if
       you have what it takes to successfully complete an online course. There are a number of wireless
       zones on campus. You are able to bring your laptop to campus and access the internet in most
       building.
       WEEKENDYOU is AACC‘s weekend college program at www.aacc.edu/weekend. Adult learners work
       hard to balance work and family commitments and need expanded options to complete their
       educational goals. The college launched WEEKENDYOU to provide learners with the best of all
       worlds—the ability to earn a degree, a certificate, learn new skills, or to take courses for personal
       enrichment—while allowing time for life‘s other obligations. Program enhancements have been made in
       the form of expanding student services and other services that support learning, such as weekend
       childcare and food services, and extending hours of operation. Full-time staff are dedicated to resolve
       faculty and student issues. The college has increased the number of courses to assure the completion
       of five degrees, eight certificates, and several non-credit, continuing education professional
       certifications through weekend, hybrid and online study. For a complete listing of services and hours of
       operation for WEEKENDYOU, visit www.aacc.edu/weekend.
       Assistance is available to obtain college credit for prior learning experiences gained outside the
       classroom such as work, study or volunteer service. To learn how to start this process visit
       www.aacc.edu/priorlearning.
       Do not forget stress relief. Health, nutrition and stress relief services are offered through the Health
       Services office located on the first floor of the Student Union Center building. As you juggle your
       commitments, along with family and classes, relaxation becomes important. You may need time to
       relax and we can provide stress reduction techniques and aromatherapy to help you. Health Services at
       www.aacc.edu/healthservicesoffice offers stress relief activities. We can provide stress reduction
       techniques, aromatherapy, nutrition and exercise information.
       Adult students in the Student Achievement and Success Program (SASP) are eligible to participate in
       SASP programs and activities such as stress workshops and Yoga lessons. Visit www.aacc.edu/sasp/
       or call SASP at 410-777-1258 for more information.
       Check out our narrated tour of AACC's campus, at your own pace, using your iPod or mp3 player
       and discover everything AACC has to offer! For information regarding AACC‘s Campus Podcast Tour
       visit www.aacc.edu/information/podcasttour/. It can also be accessed by visiting www.aacc.edu
       selecting ―Locations and Maps‖ and ―Campus Tour Podcast‖.
Maturity and Learning
Career development theorists have altered the notion that career development stops at young adulthood. They
now recognize that career planning and career development continues throughout the life span. Contrary to a
once popular nation, that learning does not necessarily become more difficult as we age. While the speed at
which we perform mental operations, begin to slow after 35, our other mental capabilities remain intact: Speed
of mental processing may impact test taking. Dr. Lissy Jarvik, (Department of Psychiatry at UCLA) found that
the young and old have equal ability to learn and memorize. Often what passes for failure to remember
information is actually inadequate learning in the first place.


 SPRING 2011                                             ORIENTATION GUIDE FOR NEW STUDENTS                   55
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Office of the Assistant Dean for Student Development and
Success
Services for Adult Learners
www.aacc.edu/adultlearners
410-777-1289


Although our ability to learn remains intact our reluctance to adapt can sabotage learning efforts. Motivation, a
sincere wiliness to entertain new ideas, conceptualization and proper preparation and planning will ultimately
result in successful academic achievement.
Adult learners may want to consider avoiding the following traps when returning to a formal educational setting.

AVOID . . . Lack of confidence traps. Don‘t feel anxious or insecure or inadequate.
AVOID . . . Feeling out of place feeling…career changing and retooling is not confined to any one age or
               stage in life.
AVOID . . . Competition traps or the feeling that you cannot keep up with younger students.
AVOID . . . Guilt complexes including home related guilt and school related guilt. You may have to reprioritize.
AVOID. . . Unreal expectations. A new degree can do many things for you, but it cannot work miracles. It won‘t
               bring you untold wealth. Getting the new job or career you seek takes planning and effort.




 SPRING 2011                                             ORIENTATION GUIDE FOR NEW STUDENTS                   56
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Child Development Center
Math Building
www.aacc.edu/cdc
410-777-2450


                                  THE CHILD DEVELOPMENT CENTER

AACC‘s state and nationally accredited Child Development Center (CDC) offers early education and childcare
for children ages three to five years during our regular daytime program. We offer evening and weekend
childcare for children ages 3-12 years, and full- and part-time schedules are available. Children of AACC
students are given first priority; however, children of faculty, staff and in our community may also enroll. Pre-
registration is required for both of these programs.

               Hours:         Monday – Friday:              7:30 a.m. – 6 p.m.
                              Monday – Friday:              6 p.m. – 10 p.m. (evening care)
                              Saturday                      8 a.m. – 4 p.m.
                              Sunday                       10 a.m. – 5 p.m.

               Costs:         Call for tuition and registration fee information
                              *State and military childcare subsidy vouchers are accepted
FACTS

The CDC provides care and education in a safe, nurturing, and stimulating child-centered environment. The
center‘s certified staff implements a comprehensive early education program, which is age-appropriate and
developmentally sound. Activities foster sound social, intellectual, emotional and physical growth, with active
and quiet learning as well as individual, small-group and whole-group experiences geared towards enhancing
each child‘s skills and understanding of the world.

The CDC is licensed and accredited by the Maryland State Department of Education and is also accredited by
the National Association for the Education of Young Children.




 SPRING 2011                                              ORIENTATION GUIDE FOR NEW STUDENTS                   57
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Health Services
Student Union Building (SUNB), Room 120
www.aacc.edu/healthservices
410-777-2480 Health Services and Tobacco Prevention and Cessation
410-777-1818 MEDICAL EMERGENCIES
Hours: 8:30 a.m. – 4:30 p.m. Monday – Friday, with additional evening hours
E-mail: bamays@aacc.edu


                                               HEALTH SERVICES
                              (Professional confidentiality is observed at all times)

Anne Arundel Community College Health Services is a member of the American College Health Association. The
office is staffed by registered nurses during the fall and spring terms, Monday to Friday, 8:30 a.m. to 4:30 p.m. with
additional evening hours. Health Services is located next to the Dining Hall in the Student Union (SUN) Building.
Free services available to students and employees include:

           Basic first aid and emergency care
           Blood pressure screening
           Non-prescription medications
           Health and wellness education and counseling
           Health insurance Information
           Medical, dental, mental health, and sexual health referral services
           PPD skin testing
           Tobacco prevention and cessation assistance
           Stress management resources
The Health Services office sponsors an annual health fair and other educational programs and displays designed to
promote good health and prevent disease. These programs are conducted on a regular basis in conjunction with
local health agencies, providers of private health services, health professions students and the AACC Student
Association. Health Services also coordinates blood drives with the Red Cross and Anne Arundel Medical Center,
and hosts an annual flu immunization clinic. Additionally, Health Services provides Service Learning opportunities
for all interested students.
Community programs afford uninsured and underinsured individuals vital access to health care for basic treatment
of acute and chronic illnesses, preventative services, assistance in securing medications to treat and manage
disease conditions, and school, sports, or employment physicals.

Emergency care, in close cooperation with the Department of Public Safety, is available 24 hours a day for
members of the college community by dialing extension 1818 from any campus phone or emergency phone
located outside campus buildings and in parking lots.

HEALTH AND MEDICAL INSURANCE INFORMATION FOR STUDENTS AND STAFF
Information for subsidized state & county health care coverage, traditional insurance policies, and student insurance
policies are available to students and staff through the Health Services office.




LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Health Services


 SPRING 2011                                                ORIENTATION GUIDE FOR NEW STUDENTS                      58
Student Union (SUN) Building, Room 120
www.aacc.edu/healthservices
410-777-2480 Health Services and Tobacco Prevention and Cessation
410-777-1818 MEDICAL EMERGENCIES
Hours: 8:30 a.m. – 4:30 p.m. Monday – Friday, with additional evening hours
E-mail: bamays@aacc.edu


HEALTH EDUCATION

The Health Services office sponsors an annual health fair and other educational programs designed to maintain
health and prevent disease. These programs are conducted on a regular basis in conjunction with local health
agencies, providers of private health services, health professions students and the Student Association. This office
also provides health & wellness information to individuals for personal and academic needs

SUBSTANCE ABUSE AND HIV EDUCATION

The Office of Substance Abuse and HIV Education provides confidential addiction counseling, alcohol abuse
screenings, and alcohol and drug crisis intervention. The office also provides assistance with referrals for
detox, inpatient, and outpatient treatment. AA and NA meetings are available, as well as free literature,
condoms and dental dams. The office strives to prevent the spread of HIV, abuse of alcohol and other drugs by
members of the college community through education. This is accomplished in a variety of ways including
campus-wide educational programming, sponsored events and guest lecturing in the classroom. BACCHUS
and Lambda students are advised by the Coordinator of Substance Abuse and HIV Education and are certified
to provide peer education and support to students as needed. The office is staffed by a registered nurse who
has specialized training in substance abuse, rehabilitation and HIV/AIDS. For information call 410-777-2527.

TOBACCO CESSATION

The Tobacco Prevention and Cessation office, located in Health Services, is staffed part-time during the fall
and spring terms by a registered nurse and provides, free individual tobacco cessation counseling, and referral
to community agencies for additional free or low-cost cessation services.

For Health Services office hours or information call 410-777-2480.




 SPRING 2011                                               ORIENTATION GUIDE FOR NEW STUDENTS                     59
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS
Student Achievement and Success Program (SASP)
www.aacc.edu/sasp
LIBR 105
410-777-2530


                            STUDENT ACHIEVEMENT AND SUCCESS PROGRAM
              “You can be anything you want to be, but wanting to be isn’t enough and dreaming about it isn’t enough.
               You have to study for it, work for it, and fight for it with all of your heart and soul.” General Colin Powell

THINK OF YOURSELF AS A SUCCESS
  * Get good grades   *Transfer from AACC to a four-year college                        * Find a career that‘s right for you

The Student Achievement and Success Program (SASP) is designed to provide students with one-on-one relationships
with Advisers, mentors, peers and community supporters. SASP targets students who are the first in their family to attend
college; who need to build a foundation for success in college-level courses; and/or who need to learn to use college and
community resources to meet their academic goals. The program provides incentive scholarships, mentoring
relationships, regular academic monitoring, follow-up and tutoring. Anne Arundel Community College is committed to
providing the skills, counseling and guidance to any newly enrolled student who has a desire to be successful in college
and in life. The college and the community work together to encourage and assist you in achieving academic and
personal success.

SUMMER BRIDGE PROGRAMS
Summer Bridge programs serve as feeders to SASP that are designed to ease new student transition into college, and
include instruction, mentoring, educational and cultural trips. Contact the SASP office for more information:

            The Summer Bridge Program is a free four-week comprehensive program designed by faculty and staff that
            is scheduled each July. It addresses the unique needs of African-American students by providing intensive
            reading, math and English review, and an introduction to college resources and life/study skills.
            Adélanté! is a free two-week program designed to validate Hispanic culture that is scheduled each August. It
            introduces college level work in the Humanities and Arts, and emphasizes college resources with a focus on
            college expectations and life/study skills.

FIRST YEAR EXPERIENCE PROGRAM (FYE)
Learn how to be a successful first-time college student! If you are a first-generation college student or you need to build a
foundation for success in college-level classes, FYE will ease your transition as a new college student and will provide
you with a supportive and caring environment to enhance your career, social and academic skills.

    All students will:
            Attend an FYE orientation session
            Enroll in designated sections of ―Student Success‖ (ACA 100) to enhance academic support skills, note
            taking, strengthening memory, and time management
            Participate in FYE faculty-led lab sessions, weekly tutoring and study groups
            Enjoy ongoing intrusive advising and monitoring of progress
    Benefits:
            Make strong connections and communications with students in your cohort, peer mentors, faculty, advisers
            and others who support you
            Receive structured support for your college success
            Assistance in identifying and overcoming barriers to your success
            Introduction to campus resources and services that will enable you to succeed




LEARNER SUPPORT SERVICES


 SPRING 2011                                                          ORIENTATION GUIDE FOR NEW STUDENTS                        60
STUDENT DEVELOPMENT AND SUCCESS
Student Achievement and Success Program (SASP)
www.aacc.edu/sasp
LIBR 105
410-777-2530

FIRST YEAR EXPERIENCE PROGRAM (FYE) (continued)
   What must you do to join?
         Complete an application to the college
         Take the Accuplacer Assessment and the Noel-Levitz College Student Inventory
         Complete an FYE application
         Schedule an interview with an FYE representative
         Register for courses and enroll in an FYE section of ACA 100
         Attend new student orientation

HOW YOU CAN GET STARTED IN SASP
        Just sign up as you register for classes this term.
        Be referred from a teacher or an Academic Advisor anytime during the term.
        Participate in the Summer Bridge Program, a four-week summer academic enrichment program sponsored by
        Anne Arundel Community College.
        Ask any admission or Academic Advisor or faculty member.
        Visit the SASP website at www.aacc.edu/sasp for an application.
        E-mail us at sasp@aacc.edu if you have questions.

WHEN YOU GET INTO SASP
        Take a course to give you the skills to do well in college.
        Get individual or small group tutoring.
        Participate in workshops on topics that help you speed up your reading, deal with math anxiety, manage your
        time and more.
        Hear from and shadow role models in your chosen field of study.
        Share concerns and have fun with a mentor who wants you to graduate and will help you do just that.
        Monitor your progress all along the way so you know exactly how you are doing and what you need to do to
        reach your goals.
        Visit four-year colleges.
        Participate in cultural activities.
        The support and guidance you need to graduate and transfer.
        An educational and success plan designed just for you to get where you want to go.

WHAT YOU WILL GET
        A special SASP membership card
        One-on-one attention to make sure you have the tools you need
        A schedule and list of support services
        People to know who can help you succeed
        Academic and career exploration sessions
        Opportunities to earn points to exchange for school and personal use
        Workshops and support sessions to enhance study and life skills
        Invitations to cultural and entertainment events
        A quiet place to study
        Walk-in tutoring
        SASP newsletters
        Regular follow-up and academic monitoring
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS


 SPRING 2011                                              ORIENTATION GUIDE FOR NEW STUDENTS                     61
Student Achievement and Success Program (SASP)
www.aacc.edu/sasp
LIBR 105
410-777-2530


                                                                                    SASP Scholarship
LET’S GET STARTED – IT’S TRULY SIMPLE!
          Complete the easy application at www.aacc.edu/sasp                  Successful SASP participants may
          Schedule an intake interview                                          be eligible for up to a $1,000
                                                                                         scholarship.
          Complete the Free Application for Federal Student Aid (FAFSA) and SASP scholarship applications




 SPRING 2011                                             ORIENTATION GUIDE FOR NEW STUDENTS                      62
LEARNER SUPPORT SERVICES
STUDENT DEVELOPMENT AND SUCCESS - Student Life
Student Union Building, Room 202, 410-777-2218
www.aacc.edu/studentlife


                                                STUDENT LIFE

All students are encouraged to participate in Student Association functions, student organizations, college
governance, and to compete for a sports team position. The Office of Student Life is a vital component of the
student‘s total educational experience and sponsors a wide variety of co-curricular programs and campus-
based social, cultural, and recreational opportunities.

ATHLETICS, CAMPUS RECREATION AND INTRAMURALS – GYM 203A

The college supports an extensive program of intercollegiate athletics for both men and women and a variety
of athletic and recreational opportunities are offered for students. The athletic program includes baseball,
basketball, cross-country, golf, lacrosse, soccer, softball and volleyball. A schedule of activities is posted each
term in the gym and around campus. For information call 410-777-2478.

PHI THETA KAPPA

The AACC Chapter of Phi Theta Kappa (Omicron Theta Chapter) is an honor society for students who have
completed at least 15 credits and have a 3.5 cumulative GPA. Eligible students will be notified by mail and
induction ceremonies are held each term. Scholarship opportunities are available.

STUDENT CLUBS AND ORGANIZATIONS

Take advantage of the many opportunities for students to get involved in college life. AACC offers 70 different
clubs representing a wide range of academics, publications, performing groups, recreation and special
interests.

STUDENT GOVERNANCE

Students participate in the governance of the college. The college‘s Board of Trustees includes a Student
Member. The Student Association offers students an opportunity to acquire training and hands-on experience
in democratic leadership, organizational management and decision-making. The executive board of the
Student Association regulates clubs and organizations and special interest groups and the Student Association
oversees the management of student activity fees.

COLLEGE ID CARD (STUDENT PHOTO ID)

College ID cards are issued through the AACC Bookstore. Students will need to bring a driver‘s license or
other government-issued photo ID to the Bookstore to obtain the College ID, which students must carry on
campus at all times for student identification. The College ID will also serve as a library card (after registering
the card at the Truxal Library Circulation Desk), and will allow students to purchase discount tickets to college-
sponsored events.




 SPRING 2011                                              ORIENTATION GUIDE FOR NEW STUDENTS                     63
LEARNER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES – Technical Call Center (TCC)/Help Desk
Careers Building, Room 108
410-777-4357 (HELP)
www.aacc.edu/technology/servicesandfees.cfm

                             TECHNOLOGY RESOURCES AND SUPPORT
TECHNICAL CALL CENTER (TCC)/HELP DESK
The Technical Call Center (TCC)/Help Desk is available to help students with MyAACC, online classes, e-mail
accounts, and general technical assistance. The TCC can be reached at 410-777-HELP (4357) and is located
in CRSC, Room 108
             Technical Call Center Hours                              Desktop Services/A/V Hours
     Monday – Thursday:       7:30 a.m.—10 p.m.                Monday – Thursday:    8 a.m.— 10 p.m.
     Friday:                  7:30 a.m.— 4:30 p.m.             Friday:               8 a.m.— 4:30 p.m.
     Saturday:                8 a.m.— 5 p.m.                   Saturday:             8 a.m.— 5 p.m.
     Sunday:                 10 a.m.— 4 p.m.                   Sunday:              10 a.m.— 4 p.m.


INFORMATION SERVICES - TECHNOLOGY SUPPORT AT REMOTE SITE LOCATIONS

         AMIL – On-site Technical Support                          GBTC – On-site Technical Support
               AMIL 202, ext. 1936                                       GBTC 101, ext. 2986
     Monday – Thursday:      7:30 a.m.— 9 p.m.                 Monday – Thursday:     7:30 a.m.— 9 p.m.
     Friday:                 7:30 a.m.— 4:30 p.m.              Friday:                7:30 a.m.— 4:30 p.m.
     Saturday:               8 a.m.— 4 p.m.                    Saturday:              9 a.m.— 2 p.m.

         Technology Learning Center (TLC)                          Technology Learning Center (TLC)
               AMIL 206, ext. 1936                                       GBTC 314, ext. 2986
     Monday – Thursday:     7:30 a.m.— 9 p.m.                  Monday – Thursday:     7:30 a.m.— 9 p.m.
     Friday:                7:30 a.m.— 4:30 p.m.               Friday:                7:30 a.m.— 4:30 p.m.
     Saturday:              8 a.m.— 4 p.m.                     Saturday:              9 a.m.— 2 p.m.


MyAACC STUDENT PORTAL
Instructions on how to use and navigate through MyAACC http://mycampus.aacc.edu are available online at
www.aacc.edu/orientation and www.aacc.edu/tlclab; at the Technology Learning Center (TLC) in the Library,
Room 112; at Arundel Mills in Room 206; or at GBTC in Room 314.
MyAACC STUDENT E-MAIL ACCOUNT
All AACC students are issued an AACC-generated student e-mail account at MyAACC, where you will also be
able to add other e-mail accounts to your MyAACC e-mail account. For more information, visit
http://mycampus.aacc.edu.
Your MyAACC e-mail account is the first initial of your first and middle name, and your entire last name.
      Your e-mail account address will be: [username]@mymail.aacc.edu
      Example:                               Jane Ann Smith = jasmith@mymail.aacc.edu
       Note: Students with commonly found last names in the U.S. should contact the Help Desk at
       410-777-4357 (HELP); the Information Desk at 410-777-2222; the Truxal Library Technology Learning
       Center (TLC) 410-777-2751; or BCTS Lab Assistants at 410-777-2866.
The college, your instructors and your advisor will be sending e-mail messages to you at your MyAACC e-mail
throughout the term, so please remember to check your e-mail regularly.


 SPRING 2011                                             ORIENTATION GUIDE FOR NEW STUDENTS                 64
LEARNER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES – Technical Call Center (TCC)/Help Desk
Careers Building, Room 108
410-777-4357 (HELP)
www.aacc.edu/technology/servicesandfees.cfm

WIRELESS LAPTOPS
Wireless laptops are available to students for research and other academic use within the library for a three-
hour period and are configured to connect to the campus network on the 2nd and 3rd floors of the building.
Students should bring a floppy disk or other memory device to save work.

WIRELESS NETWORK AND ZONES
The library‗s wireless network is also open to Library wireless laptops and student-owned laptops. Students are
required to access the Internet browser and agree to the College Internet Policy to sign on to the College‘s
wireless network. Bring your laptop to the library for information.
Do you want to sit outside while you check your e-mail? Or perhaps relax in one of the student lounges and
surf the Web? Well, you can! AACC has expanded its wireless areas where students, faculty and staff can
connect to the Internet wirelessly via their laptop computers or handheld devices.

Look for the AACC Wireless Zone sign                          around campus to identify areas that have wireless
capabilities or visit www/technology/wireless.cfm:

BUILDING LOCATION                                     COVERAGE AREAS
                                                                                     nd     rd
Andrew Truxal Library (LIBR)                          Room 117, and throughout the 2 and 3 floors
Annex A (ANXA) and Annex B (ANXB)                     Entire building
                                                                         st   rd     th
Arundel Mills (AMIL)                                  Lecture Hall, and 1 , 3 and 4 floor lounges
                                                       nd                                               rd
Cade Center for Fine Arts (CADE)                      2 floor lounge, Rooms 207, 219, 224 and 228, 3 floor lounge (above
                                                      gallery)
                                                       st
Careers Center (CRSC)                                 1 floor lounge and Café, conference rooms, and Helpdesk
                                                       nd
                                                      2 floor lounge areas (near elevator), conference room, Learning Theater,
                                                      and Computer Commons
                                                       rd
                                                      3 floor lounge areas and conference room
                                                                      st                      nd              rd
Center for Applied Learning and Technologies (CALT)   Lecture Hall, 1 floor lounge (Atrium), 2 floor lounge, 3 floor lounge
Central Services Building                             Conference rooms
                                                       nd
Dragun Science (DRGN)                                 2 floor hallway
East Quad                                             Outside area framed by Library, Dragun, Careers and Humanities buildings
Florestano (FLRS)                                     Entire building
                                                                          th
Glen Burnie Town Center (GBTC)                        TLC (Room 314), 4 floor student lounge, and Rooms 411 and 420
                                                       st                                         nd
Humanities Building (HUM)                             1 floor conference room (117), seating in 2 floor hallway
Isaac Cox House (ICOX)                                Entire building
Jenkins Gymnasium (GYM)                               Room 125, Gymnasium (Room 201)
                                                       nd
Math Building (MATH)                                  2 Floor
Pascal Center for Performing Arts (PCPA)              Theater
                                                       st                nd
Student Services Center Building (SSVC)               1 floor (Atrium), 2 floor (Advising), Rooms 200 and 224
                                                       st
Student Union (SUN)                                   1 floor Dining Hall, Room 200 lounge, Room 204, and Room 230 lounge
West Quad                                             Outside area framed by Florestano, CADE and CALT buildings




 SPRING 2011                                                     ORIENTATION GUIDE FOR NEW STUDENTS                              65
LEARNER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES - Help Desk
Careers Building, Room 108
410-777-4357 (410-777-HELP)
www.aacc.edu/technology/servicesandfees.cfm

WEB-BASED SERVICES

For your convenience AACC provides the following services that can be accessed 24/7:
            Academic advising information: www.aacc.edu/advising
            Advising online: advising@aacc.edu
            ARTSYS: www.artweb.usmd.edu
            AACC Bookstore: www.aaccbooks.com
            Campus tour Web-based: www.aacc.edu select Take A Virtual Tour
            Degree audit: access Program Evaluation via MyAACC/WebAdvisor at http://myaacc.aacc.edu and select Self
            Services
            MyAACC: http://myaacc.aacc.edu
            Orientation e-mail contact: orientation@aacc.edu
            Orientation online: www.aacc.edu/orientation
            Orientation Web site: www.aacc.edu/orientation
            Remote research services e-mail contact: refdesk@aacc.edu
            Summer Bridge Program: www.aacc.edu/summerbridge
            Summer Bridge Program/Adélanté: www.aacc.edu/summerbridge/adelante.cfm
            Testing: www.aacc.edu/testing
            Truxal Library online: www.aacc.edu/library
            Tutoring: www.aacc.edu/tutoring
            o Online Tutoring: Log in to MyAACC. Under My Courses tab, select Course Resources, then select
                SMARTHINKING. Or under the Campus Resources tab, in the Online Tutoring channel, select
                SMARTHINKING. Distance learners can visit ANGEL, and then your Course page. Questions? E-mail
                tutoring@aacc.edu.
            o To learn more about online Tutoring: www.aacc.edu/tutoring/smarthinking
            o Peer Tutoring: www.aacc.edu/tutoring/peertutoring
            o Seek Optimum Skills: www.aacc.edu/tutoring/soskills.cfm
            o Tutoring resources: www.aacc.edu/tutoring/otherresources.cfm




 SPRING 2011                                              ORIENTATION GUIDE FOR NEW STUDENTS                    66
LEARNING
TRUXAL LIBRARY SERVICES
410-777-2211
www.aacc.edu/library


                                      TRUXAL LIBRARY SERVICES
HOURS*
Monday-Thursday:               8 a.m. – 10 p.m.     Friday:          8 a.m. – 6 p.m.
Saturday:                      9 a.m. – 5 p.m.      Sunday:         12 p.m. – 5 p.m.
*Academic year only. Hours vary in the summer term, winter term, when classes are not in session, and during
breaks. Please call before visiting.
Starting on March 28, 2011, the week after Spring Break, construction will begin on Truxal Library’s expansion
and renovation. Students will be advised regarding library service relocations and building detours.

WHO CAN USE THE LIBRARY?
Faculty, staff, students (including distance and off-campus students), and county residents may use the
Library. Patrons under age 16 must have parental permission to obtain a library card. Most of the library‘s
electronic resources and services are available from off-campus, and require the use of a library card or
College ID card number for access if you are not on campus.
CIRCULATING BOOKS
Books may be borrowed for four weeks and may be renewed by calling 410-777-2238. Note: Overdue books
may not be renewed by telephone and will be fined at the rate of 20 cents per day with a $6 maximum per
book. Transcripts are withheld until library debts are paid and students with outstanding fines may not register
for classes.
RESERVE BOOKS
Reserve books are available for short-term borrowing or for use in the library only. Use periods vary by
instructor and overdue reserve books are fined at a higher rate. Copies of selected college textbooks
requested by students are also available for use in the library.
AUDIO-VISUAL RESOURCES
CD, DVD, audiobook, and videocassette materials on a wide variety of topics are available; however, most
must be used in the library.

INTERLIBRARY LOANS
Books and articles not owned by the library can be obtained from other libraries. Request forms are available
at the Circulation and Reference Desks as well as online. Please allow at least ten business days to receive
materials.
PHOTOCOPY MACHINES
Self-service photocopy machines are available on the second and third floors of the library. Copy costs vary by
size. Fair use and copyright laws apply.
LIBRARY COLLECTIONS
More than 140,000 books; 25,000 electronic books, 6,000 print and electronic periodicals; and 9,000
audiovisual items are in the collection.
ELECTRONIC DATABASES
Access library databases and the online catalog of library holdings at www.aacc.edu/library. Library or College
ID cards are required for off-campus access to most of the electronic resources. Databases support virtually
every area of the curriculum and provide access to magazines, journals, newspapers, electronic books,
images, audio, video and more. The catalog lists the library‘s holdings of books, audio-visual materials, and
electronic resources. For assistance with databases or the catalog, contact the reference desk at 410-777-
2456 or refdesk@aacc.edu.


 SPRING 2011                                             ORIENTATION GUIDE FOR NEW STUDENTS                      67
LEARNING
TRUXAL LIBRARY SERVICES
410-777-2211
www.aacc.edu/library


REFERENCE SERVICES
Research assistance is available for faculty, staff, and students. Visit the reference desk on the second floor or
contact a Reference Librarian at 410-777-2456 or refdesk@aacc.edu.

WIRELESS SERVICES
Wireless laptops are available to students for research and other academic use within the library for a three-hour
period and are configured to connect to the campus network on the 2nd and 3rd floors of the building. Students
should bring a USB drive to save work. The library‘s wireless network is also open to student-owned laptops. No
registration is necessary to use your own laptop on the network.

LIBRARY CARD/COLLEGE ID
In order to borrow circulating and reserve materials, borrowers must present their library card or College ID at the
time of transaction. Students are encouraged to obtain a College ID which can be used as a library card after it is
registered with the Circulation Desk on the second floor of the library. Distance learning students who do not have a
college ID card may apply for a library card online.

Patrons are responsible for all items charged on their library account, including accrued fines and costs associated
with replacement of lost or damaged materials. For further information about library cards, please contact the
Circulation Desk at 410-777-2211. For further information about College IDs, please contact the College Bookstore
at 410-777-2220.

VIRTUAL AND OFF-CAMPUS LIBRARY SERVICES
Library services and resources are available for distance learners (those students who take classes online or at
sites other than Arnold such as Arundel Mills and Glen Burnie Town Center). For details go to the library‘s home
page, www.aacc.edu/library and click on ―For distance learners.‖




 SPRING 2011                                                ORIENTATION GUIDE FOR NEW STUDENTS                       68
LEARNING
VIRTUAL CAMPUS
CADE, Room 330
410-777-2464
www.aacc.edu/virtualcampus


                                             VIRTUAL CAMPUS

The Virtual Campus supports learning by offering credit courses in non-traditional formats. The Virtual Campus
at Anne Arundel Community College makes it possible for everyone to have access to needed or desired
education by overcoming barriers of time and location. Students can choose from an array of credit distance
education formats including online courses, hybrid courses and interactive courses, and are able to complete a
degree, certificate, or update workplace skills.

Online courses are on the leading edge of education and allow students the convenience of working more
independently and to set their course work around individual schedules. Online courses also require more self-
discipline because students are responsible for structuring time, meeting deadlines, and completing
assignments. To participate in an online class a student should have good reading and writing skills, an
understanding of computer hardware and software applications, and of the Internet. To see if online courses
are right for you, please complete a readiness assessment located at
http://www.aacc.edu/virtualcampus/readi/.

Hybrid courses combine the best of classroom learning with the convenience of online access. Students are
required to come to campus but not as often as in a traditional class. A large part of the course content is given
online for students to work on at their own convenience.

Interactive courses take place in special high-tech classrooms allowing students to participate with students
and faculty at remote locations while earning credits from Anne Arundel Community College. Our interactive
classrooms are located in the Florestano Building on the Arnold campus and at AACC at the Glen Burnie Town
Center.

For information on the Virtual Campus at Anne Arundel Community College please visit
www.aacc.edu/virtualcampus or call 410-777-2464.




 SPRING 2011                                             ORIENTATION GUIDE FOR NEW STUDENTS                    69
LEARNING
ARTS AND SCIENCES - Reading Department
www.aacc.edu/reading
Library 122A
410-777-2077

                                         READING DEPARTMENT


The Reading Department is directly responsible for the instruction of students whose placement scores
indicate a need for developmental reading. The department offers three 15-week courses commencing with
Reading your World 026, followed by Participatory College Reading 027 and ending with The Critical Reader
028. The sequence of reading courses is designed to prepare students with critical reading skills for credit
classes.

ABOUT THE COURSES

          Reading Your World 026 provides instruction and practice in developing skills, habits and attitudes
that will result in more effective reading and studying. Students strengthen language and vocabulary skills,
using prior learning and experience as a foundation. Students identify main ideas, find important details and
understand relationships between sentences. Students explore how skills in reading transfer to problem
solving in everyday life.
         Participatory College Reading 027 prepares students for academic reading at the college level by
developing more advanced participatory approaches to critical thinking and problem solving. Students practice
strategies that encourage active reading of college-level textbooks. Students identify thesis, main ideas, and
details, with an emphasis on inferential comprehension. Students explore how skills in reading transfer to
problem solving in everyday life.
         The Critical Reader 028 explores and reflects on what it means to be a critical reader. Students
improve analytic skills through discussing how authors develop and support their theses. Students analyze,
evaluate and synthesize persuasive writing, expand vocabulary and sharpen their ability to use context to infer
vocabulary.

ENROLLING IN RDG 026, 027, AND 028
Students take the Accuplacer placement test in the Testing Center and the resulting scores indicate a reading
course sequence. Academic Advising will help the student work out a reasonable course schedule after which
the student will register through normal registration procedures. Courses must be taken in sequence.

READING DEPARTMENT TUTORIAL LABS
Reading specialists assist students with skills such as reading comprehension, organization, test preparation
and time management. Visit the Reading Department on the Arnold campus in Truxal Library Room 122A to
make an appointment, or call 410-777-2077. We also have a reading tutorial lab at Arundel Mills in Room 204.
If you would like to visit the lab at Arundel Mills you can call 410-777-2077 to set up an appointment; walk-ins
are welcome at the Arundel Mills location.




 SPRING 2011                                             ORIENTATION GUIDE FOR NEW STUDENTS                   70
LEARNING
SARBANES CENTER FOR PUBLIC AND COMMUNITY SERVICE
Careers Center, Room 314
410-777-2053


                   SARBANES CENTER FOR PUBLIC AND COMMUNITY SERVICE

The Sarbanes Center provides leadership and support to engaged learning activities for the college and the
community it serves. These activities offer college participants—students, faculty and staff—hands-on
opportunities to learn through real-world experiences, working with government agencies, schools, businesses,
and non-profit organizations. The Sarbanes Center is comprised of the following:

               Center for Learning through Service
               Center for the Study of Local Issues
               Environmental Center
               Institute for the Future @ AACC
               Internships

CENTER FOR LEARNING THROUGH SERVICE

The Center for Learning through Service promotes civic engagement and provides opportunities for students,
faculty, and staff to engage in volunteer service activities to meet community needs. Many credit courses offer
service-learning options to enhance student learning through a hands-on service experience with faculty-
guided reflection.

The center works with more than 100 non-profit agencies and offers community service projects and volunteer
opportunity referrals to foster a campus-wide culture of service. For information call 410-777-2053 or visit
www.aacc.edu/servicelearning.

CENTER FOR THE STUDY OF LOCAL ISSUES

The mission of the Center for the Study of Local Issues is to help students better understand applied research
methods; to serve the community by offering research services; and to further college faculty development.
The center also assists the college by collecting information to help assess and meet community needs. The
Center‘s primary activity is to conduct public interest surveys on a semiannual basis and to summarize results
for public use. For information call 410-777-2407 or visit www.aacc.edu/politicalscience/csli1.cfm.

ENVIRONMENTAL CENTER

The Environmental Center focuses on environmental issues that require practical solutions. Students are
placed in research-based experiences, and, thus, the center helps to enhance the quality of our environment
through projects including the creation and restoration of wetlands, habitat creation, bioremediation, toxicity
testing, and environmental monitoring. For information call 410-777-2263 or visit www.aacc.edu/envcenter.




 SPRING 2011                                             ORIENTATION GUIDE FOR NEW STUDENTS                   71
LEARNING
SARBANES CENTER FOR PUBLIC AND COMMUNITY SERVICE
Careers Center, Room 314
410-777-2053



INSTITUTE FOR THE FUTURE @ AACC (IF @ AACC)
IF @ AACC promotes future thinking, develops the art of foresight, advises, consults, collaborates, and trains.
IF also facilitates creativity in planning and trend analysis. The institute routinely conducts credit courses and
professional workshops on thinking about the future and on tools for addressing it. The Institute endeavors to
―Think globally; act locally!‖ For information call 410-777-2179 or visit www.aacc.edu/future.

INTERNSHIP OFFICE
Internships connect students‘ classroom theory with real-world professional experience where they stand to
gain valuable insights and confidence through work-based learning and hands-on participation. AACC‘s
Internship office facilitates your search for paid, nonpaid, credit and noncredit internship opportunities with the
help of a faculty advisor, who assesses your learning objectives, and a community partner, who provides
mentoring and assignment opportunities. Internships typically fall under the 275-277 course series in your
major, usually with prerequisites. Many competitive, prestigious and paid internships have firm deadlines, and
because they are mutually self-selecting for the student as well as the internship site, we recommend starting
internship searches as soon as possible. To begin your internship search and access AACC‘s resources,
complete an internship application via the Internship office or online at www.aacc.edu/internships. For more
information, contact us at internships@aacc.edu or at 410-777-2475.




 SPRING 2011                                               ORIENTATION GUIDE FOR NEW STUDENTS                    72
LEARNING
MILITARY AND VETERANS SERVICES
Truxal Library, Rooms 115 and 119
www.aacc.edu/military
410-777-4838


                                MILITARY AND VETERANS SERVICES

AACC provides opportunities for active military, veterans and their dependents to achieve their academic,
professional, and personal enrichment goals, and we are continually working to improve the services we offer
our military and veteran student population:

       AACC has established the Military and Veteran Resource Center as an area for military and veteran
       students to gather and connect with each other. Brochures and other informational resources are
       available in the center, which is located on the Arnold Campus in Truxal Library Rooms 115 and 119.
       For more information about the center visit www.aacc.edu/military/MiliVetCent.cfm.
       AACC is a participating member of Servicemembers Opportunity Colleges (SOC), a consortium of
       1,800 colleges and universities dedicated to providing educational opportunities for service members
       and their families. For more information about the consortium visit www.soc.aascu.org/.
       AACC offers services at the Fort Meade Army Education Center located on the Fort George G. Meade
       Army Installation. Services provided include admissions and registration, billing and payment plans,
       academic advising, career services and testing, placement testing, resume writing assistance, financial
       aid, SOC agreements and course exam testing. Fort Meade Army Education Center services are
       available to active duty military, military dependents, veterans, reservists and civilians who have base
       access. No special pass or military affiliation is required to take courses offered at Meade Middle
       School. For more information call 410-672-2117 or visit www.aacc.edu/recreg/ftmeade/.
       AACC is committed to serving those who serve. The Veterans Ambassador Program at Anne Arundel
       Community College provides incoming veterans with a peer point of contact for information, support,
       and help transitioning from the military to college. This program is designed to connect veterans at
       AACC with others who have successfully made the transition to the college environment. If you are a
       new military or veteran student at AACC, and would like to connect with a Veteran Ambassador please
       call 410-777-2685 or e-mail camiller@aacc.edu or visit www.aacc.edu/military/VetAmbassador.cfm.

For more information about AACC‘s services for military, veterans and their dependents, please call 410-777-
4838; e-mail us at military@aacc.edu or veterans@aacc.edu; or visit us at www.aacc.edu/military/.




 SPRING 2011                                            ORIENTATION GUIDE FOR NEW STUDENTS                   73
LEARNING                                                  LEARNER SUPPORT SERVICES
ENGLISH AS A SECOND LANGUAGE (ESL)                        ENROLLMENT SERVICES - Admissions
Johnson Building, Room 206                                Student Services Center Building, Room 100
www.aacc.edu/esl                                          410-777-2152
410-777-2901

                        ESL AND INTERNATIONAL STUDENTS ADMISSIONS
Anne Arundel Community College offers a comprehensive program in English as a Second Language (ESL)
with courses appropriate for a wide range of students— from those just beginning to study English to those
who are preparing to take college-credit courses. Most courses award Continuing Education Units (CEUs) for
successful completion.

OVERVIEW OF THE ESL PROGRAM

ENGLISH BASIC SKILLS

       English Basic Skills courses are for students who are just beginning to study English.
       These classes integrate listening, speaking, reading and writing skills.
       Students develop English language skills for everyday life.
       Offered at convenient locations all over the county including Annapolis, AACC at Arundel Mills, Glen
       Burnie, Severn, Hanover, SSTC at Arundel Mills, Brooklyn Park, Laurel and Fort Meade.
       Classes are offered in 3-hour, 4-hour, and 12-hour per week formats.

CORE PROGRAM (ENGLISH FOR ACADEMIC PURPOSES)

       The English for Academic Purposes (EAP) program is designed for students interested in pursuing a
       college degree in the U.S. and prepares students for academic success. Each course counts as three
       equivalent credit hours and awards CEUs.
       Note: AACC has revised the EAP program to more effectively transition ESL students into college
       credit courses. All students will be placed into the new program based on their LOEP placement
       scores, writing samples, and successfully completed coursework in the current program. For more
       information, please call 410-777-2901.

COMPREHENSIVE ESL

       Series of courses at the intermediate and advanced levels that help students meet personal, academic
       or employment goals through integrated listening, speaking, reading and writing.
       Students expand their fluency in English and use all language skills for real-world communication.
       Placement testing is required.

ESL SPECIAL TOPICS

       Designed for non-native English speaking students who want to improve a specific skill.
       Preparation for the TOEFL IBT Test, Pronunciation, and American Culture.
       Placement testing is required.




 SPRING 2011                                           ORIENTATION GUIDE FOR NEW STUDENTS                     74
LEARNING                                                  LEARNER SUPPORT SERVICES
ENGLISH AS A SECOND LANGUAGE (ESL)                        ENROLLMENT SERVICES - Admissions
Johnson Building, Room 206                                Student Services Center Building, Room 100
www.aacc.edu/esl                                          410-777-2152
410-777-2901


                               COST OF ESL CLASSES (SPRING 2011)

ENGLISH BASIC SKILLS

There is no cost to students who are U.S. citizens or permanent U.S. immigrants, and who reside in Anne
Arundel County.

Core Program (English for Academic Purposes) and ESL Special Topics (45 hour classes)

                                                                         Core        Special Topics
           U.S. citizens and permanent U.S. immigrants who are
           Residents of Anne Arundel County:                             $245           $245
           Residents of other Maryland counties:                         $250           $250
           Residents of other states:                                    $495           $495
           Non U.S. citizens and non-immigrants:                         $495           $495

COMPREHENSIVE ESL (24-hour classes)

           U.S. citizens and permanent U.S. immigrants who are
           Residents of Anne Arundel County:                             $140
           Residents of other Maryland counties:                         $145
           Residents of other States:                                    $285
           Non-U.S. citizens and non-immigrants:                         $285

A grant from the State of Maryland enables AACC to offer integrated skills and beginning level ESL courses at
no cost to U.S. citizens and permanent U.S. immigrants who reside in Anne Arundel County.

PROGRAM PARTICIPANTS
Last year the ESL Program served over 1,200 students from seventy countries speaking more than forty
languages.




 SPRING 2011                                           ORIENTATION GUIDE FOR NEW STUDENTS                  75
LEARNING                                                       LEARNER SUPPORT SERVICES
ENGLISH AS A SECOND LANGUAGE (ESL)                             ENROLLMENT SERVICES - Admissions
Johnson Building, Room 206                                     Student Services Center Building, Room 100
www.aacc.edu/esl                                               410-777-2152
410-777-2901


                                  F-1 INTERNATIONAL STUDENTS FAQs

Question:      Do I have to make an appointment to see the DSO or International Student Advisor?
Answer:        To avoid waiting, we strongly suggest that F-1 international students to call ahead and schedule
               for an appointment to see the Student and Exchange Visitor Information System (SEVIS)
               Designated School Official (DSO). The DSO or International Student Advisor is available every
               day: Monday, Wednesday, Thursday and Friday, 8:30 a.m. - 4:30 p.m., and Tuesday from 12
               p.m. - 8 p.m. in the Admissions office, SSVC Room 100, Arnold campus. To schedule an
                       appointment, call 410-777-2152.

Question:      If I want to transfer to another school, what should I do?
Answer:        You must submit the Transfer Out Request Form to the Admissions office. Contact the new
               school you intend to transfer then apply. Your AACC DSO will release your SEVIS record for
               transfer as ―Transfer Out‖ to a new school. You must provide your DSO with the release date.
               After the release date is reached, AACC will not have any access to your SEVIS record. You
               must stop any on-campus and off-campus ties to your AACC I-20.

Question:      How do I get a College ID card?
Answer:        College ID cards (student photo) are issued through the AACC Bookstore. Students will need to
               bring a driver‘s license or other government-issued photo ID to the Bookstore to obtain the College
               ID. The College ID will also serve as a library card, once it is registered with the Circulation Desk on
               the second floor of the Truxal Library, and will allow students to purchase discount tickets to college-
               sponsored events. You must carry this College ID with you at all times when you are on campus for
               student identification.

Question:      How do I get e-mail access through campus?
Answer:        You can access e-mail through MyAACC. For instructions and more information please visit
               www.aacc.edu/orientation/file/shortMYAACC.pdf

Question:      My F-1 Visa has expired, what do I need to do?
Answer:        The U.S. Visa is the stamp that you received when you went to the American Embassy to
               request entry into the U.S. This stamp is used for entry purposes only. Once you have arrived in
               the U.S. and your entry stamp has expired, unless you are traveling outside the U.S., you need
               not worry about this stamp. If you plan to travel outside the U.S., you will need a new Visa
               stamp to enter the U.S. You will need to request this stamp at a U.S. Consulate in a foreign
               country. The international student Advisor or DSO can assist you in this process.

Question:      How do I extend my I-20 or program of study?
Answer:        You can pick up the form, Academic Advisor‘s Recommendation for Extension, at the
               Admissions office. Your Academic Advisor must complete this form. This process must be
               completed within 30 days before your I-20 expires. Also, original proof of financial support is
               required. A new I-20 will be issued after the approval of I-20 extension.




 SPRING 2011                                                ORIENTATION GUIDE FOR NEW STUDENTS                      76
LEARNING                                                     LEARNER SUPPORT SERVICES
ENGLISH AS A SECOND LANGUAGE (ESL)                           ENROLLMENT SERVICES - Admissions
Johnson Building, Room 206                                   Student Services Center Building, Room 100
410-777-2901                                                 410-777-2152

Question:      What financial resources do I have to submit to show that I have sufficient funds to
               support myself?
Answer:        You will need to prove you have enough readily available funds to meet the expenses for the
               first year of study, tuition plus living and incidental expenses of $19,600. The financial
               information must be current (must be issued within 3 months) and must be an original and
               notarized. If a sponsor will support you, you must submit their bank statement or official letter
               form the bank as proof of financial ability to support your educational and living expenses. An
               affidavit of support must also be submitted (complete form I-134 for U.S. sponsor).

Question:      What is the U.S. Visit Exit Program?
Answer:        Immigration has a new rule when traveling out of the U.S. Checking out of the country using the
               US-VISIT exit procedure is mandatory where an exit solution is in place at the port of departure.
               If visitors fail to check out through these facilities, it could affect their ability to re-enter the
               country.

Question:      How long can I stay in the United States after I finish my program at AACC
Answer:        After completion of a program (not necessarily completion date on the I-20), INS regulations
               allow a 60-day grace period for an F-1 student. This grace period is to be used for preparation
               to return home or transfer to another institution. You are not allowed to work during the grace
               period. If you are graduating early, please contact the DSO to shorten your program.

Question:      Can I work while on F-1 visa status?
Answer:        Yes, one of the employment benefits of F-1 visa status is the ability to work on-campus for no
               more than 20 hours per week during school sessions (fall and spring term), may be full-time
               during annual vacations. Contact your DSO with the procedures on how to apply for an on-
               campus job.

Question:      How can I bring my spouse and child to the US?
Answer:        Stop by the Admissions office and pick up a ―Dependent Request Form‖. This form outlines the
               financial information required to bring your spouse and/or child. Children must be no older than
               21 years old. Sufficient funds to cover the additional cost for your spouse and children must be
               submitted, and then an I-20 will be issued. We will need your spouse's or child‘s name, date of
               birth, country of birth and country of citizenship.

Question:      Can my spouse who has a F-2 Visa work?
Answer:        F-2s are not permitted for employment, although F-2 spouses may take incidental courses. But
               if an F-2 spouse wants to be a full-time student, a change of status to F-1 is required. F-2s are
               not permitted to enroll full-time until approved for change of status to F-1.

Question:      How do I get a driver's license?
Answer:        International Students will need to take his/her passport, international driver‘s license, cancelled
               check and two proofs of Maryland residence (e.g. bank statement, school bill, credit card bill,
               phone bill) in person to the Motor Vehicle Administrations (MVA) located in Glen Burnie or
               Annapolis. For more information please visit www.mva.state.md.us.




 SPRING 2011                                              ORIENTATION GUIDE FOR NEW STUDENTS                       77
LEARNING                                                   LEARNER SUPPORT SERVICES
ENGLISH AS A SECOND LANGUAGE (ESL)                         ENROLLMENT SERVICES - Admissions
Johnson Building, Room 206                                 Student Services Center Building, Room 100
410-777-2901                                               410-777-2152

Question:      What is a Social Security number and how can I obtain one?
Answer:        A Social Security Number (SSN) is a unique, 9-digit taxpayer identification number issued by
               the U.S. Social Security Administration (SSA) to U.S. citizens, permanent residents, and
               qualified foreign nationals - including F-1 students who meet the requirements. Eligibility to
               apply for an SSN is dependent upon having valid employment authorization. You will need to
               take your passport, I-20 form, I-94 card, a letter from your employer and a recommendation
               letter from the DSO. You must submit your application and documents in person to the Social
               Security Administration office in Glen Burnie. For more information please visit
               www.socialsecurity.gov.

Question:      Can I have my visa renewed within the U.S.
Answer:        No, U.S. entry Visas can only be issued outside the U.S.

Question:      Must I go to my home country to request a visa?
Answer:        As long as you have not been an "overstay", you can go to any U.S. Consulate throughout the
               world. But you should check to make sure that the Consulate you wish to go to would accept
               TCN (Third Country National) U.S. Visa requests, although it is best to go back to your home
               country to apply for a new Visa. See the DSO or international student Advisor for more
               information.




 SPRING 2011                                            ORIENTATION GUIDE FOR NEW STUDENTS                      78
LEARNING RESOURCES MANAGEMENT
ACCOUNTS RECEIVABLE (Cashier’s Office)
Student Services Center Building
410-777-2236
HOURS: Monday – Thursday: 8:30 a.m. – 8 p.m.
       Friday:            8:30 a.m. – 4:30 p.m.
       Saturday:          9 a.m. – 1 p.m. (Closed on certain Saturdays. Please call before visiting.)
IMPORTANT: Payment is due at the time student’s register and payment options are as follows:

           Payment in Full – Students may pay their balance in full using a check, cash, ATM/Check debit card, money
           order, credit card, or approved financial aid or tuition assistance.
           Payment Plan – All credit students whose AACC financial accounts are current are eligible to participate in
           the payment plan listed below. If you pay the minimum amount due you are automatically enrolled in the
           payment plan. A minimum payment is also required for registrations initiated through the Web or
           STARS (telephone registration) unless you have approved financial aid or tuition assistance.


                                        PAYMENT PLAN FOR SPRING 2011
           Registration Dates         Due at Registration         Due Feb. 1    Due March 1      Due April 1
            Nov. 11–Jan. 20                   20%                    20%             30%            30%
            Jan. 21–Feb. 22                   40%                     N/A            30%            30%
           Feb. 23–March 25                   70%                     N/A            N/A            30%
             After March 25                   100%                    N/A            N/A              N/A
                                                   PENALTY FEES
                 There is a $10 late payment fee for payments not received on or before the due date.

                                                   IMPORTANT
           In order to ensure enrollment in your classes, payment is required at the time of registration.
           Students who do not make the required payment or do not have approved financial aid or tuition
           assistance when they register may be dropped from their classes.

                SAMPLE ANNE ARUNDEL COMMUNITY COLLEGE SPRING 2011 TUITION RATES
           # Credits Taken      Total Tuition and Fees*      20% Initial Payment       40% Initial Payment
                   1                     $ 119                       $ 24                    $ 48
                   2                        218                         42                      85
                   3                        317                         62                     123
                   4                        416                         81                     162
                   5                        515                        100                     200
                   6                        614                        119                     238
                   7                        713                        138                     277
                   8                        812                        158                     315
                   9                        911                        177                     354
                  10                      1,010                        196                     392
                  11                      1,109                        215                     430
                  12                      1,209                        234                     469
       * Total tuition and fees are based on the in-county tuition rate of $88 per credit; standard fees of
         $11 per credit; and a $20 registration fee:
                    Lab fees and other special course costs are not included in this estimate.
                    The out-of-county tuition rate is $169 per credit.
                    The out-of-state/international tuition rate is $299 per credit.




 SPRING 2011                                                ORIENTATION GUIDE FOR NEW STUDENTS                     79
LEARNING RESOURCES MANAGEMENT
DEPARTMENT OF PUBLIC SAFETY
Central Services Building
www.aacc.edu/publicsafety
410-777-1818 for emergencies
410-777-2440 for non-emergencies

                                              CAMPUS SECURITY

AACC‘s Department of Public Safety (DPS) is an internationally accredited agency and provides security and
related services to the college community 24 hours a day, seven days a week, 365 days a year. Other sites at
GBTC and Arundel Mills are open during normal business hours. The department includes a Director and a
Deputy Director who are legally empowered as special police officers, and trained uniformed public safety
officers who patrol on foot, bicycle or motor vehicle.

Officers respond to crimes and campus emergencies, and are certified in basic first aid, cardiopulmonary
resuscitation (CPR) and in the use of an automatic external defibrillator (AED). They provide medical
assistance if they are the first to arrive at the scene of an accident or injury. Officers have arrest powers, also
available to the general public, to make a citizen‘s arrest.

The DPS works closely with staff in Student Services and Facilities to ensure a safe environment, and with the
Anne Arundel County Police Department and other local law enforcement agencies. Please call 410-777-1818
or extension 1818 when using the wall-mounted courtesy phones on campus or from the Code Blue
emergency phones located outdoors. The non-emergency number is 410-777-2440.

Department of Public Safety services include:

       Emergency response to incidents or accidents
       First aid and CPR, use of an automatic external defibrillator (AED)
       Crime prevention and personal safety awareness information
       Incident reporting and investigations
       Motorist assistance – lockouts, battery jump-starts
       Escort service
       Emergency notifications
       After hours building access (faculty and staff only)
       Parking/traffic enforcement
       Directing traffic
       Lost and found
       Child Restraint Checkpoint inspection
       Traffic and parking regulations

TRAFFIC AND PARKING REGULATIONS
Parking and traffic restrictions are indicated by printed regulations and/or signs, street markings or curb
markings. All faculty, staff and students operating a motor vehicle on campus are responsible for learning and
obeying parking and traffic regulations. Ignorance of regulation provisions will not be accepted as a defense for
violations. Please direct specific regulation questions to the Department of Public Safety.

In addition to college parking and traffic regulations, county ordinances and state law relating to motor vehicles
are also enforced on campus. The campus speed limit is posted at 25 mph, however, some sections are
posted at 15 mph. Please be aware of and yield to pedestrians who may be crossing the road.




 SPRING 2011                                               ORIENTATION GUIDE FOR NEW STUDENTS                     80
LEARNING RESOURCES MANAGEMENT
DEPARTMENT OF PUBLIC SAFETY
Central Services Building
www.aacc.edu/publicsafety
410-777-1818 for emergencies
410-777-2440 for non-emergencies


PARKING
Vehicles may only be parked in clearly designated legal parking spaces. Student parking is permitted during
weekday business hours in any space in lots A, B, C, D, E, F, G, H and the C overflow lot excluding the
following areas:

   1. Areas posted or marked by yellow curbs as reserved for the physically disabled, loading zones, visitor
      and motorcycle parking.
   2. Areas posted as reserved for faculty/staff or numbered spaces.
   3. Areas marked by cones or other temporary marking as being reserved.

Exceptions: Students may park in numbered spaces after 5 p.m. Monday-Friday and all day Saturday and
Sunday. Students may park in faculty/staff spaces after 7 p.m. Monday-Friday and all day Saturday and
Sunday.

HANDICAPPED PARKING
College policy and Maryland vehicle law bar anyone from using a handicapped placard or registration plates
issued to another person. Other family members are not allowed to use a placard issued to someone else in
the family without that person being in the vehicle.

The number of parking spaces on campus for the physically disabled is limited. Do not use a handicapped
parking space unless you have a permit issued in your name. Maryland law requires all persons having a
permit to display it on the rearview mirror and to carry with them the permit application.

The law and college policy give a police officer or any other person authorized by a political subdivision power
to enforce this. If the person asked cannot produce the application or the application is in someone else‘s
name, the officer will advise the person to move the vehicle from the handicapped space. Any person who
violates the provisions of this law is guilty of a misdemeanor.

The department requests all students and staff who have been issued a handicapped permit or a handicapped
registration plate from the Motor Vehicle Administration to visit the Department of Public Safety to have the
permit verified.

Special college handicapped permits can be obtained on a temporary basis through the department for
students, faculty or staff with physical disabilities who lack state-issued handicapped license plates or hang
tags. A physician‘s written statement will be required.

NO PARKING AREAS
Parking is prohibited at intersections, crosswalks, posted bus zones, posted no-parking zones, fire lanes, fire
hydrants, areas not designated as a parking space and all areas marked by yellow or red curbs.




 SPRING 2011                                             ORIENTATION GUIDE FOR NEW STUDENTS                      81
LEARNING RESOURCES MANAGEMENT
DEPARTMENT OF PUBLIC SAFETY
Central Services Building
www.aacc.edu/publicsafety
410-777-1818 for emergencies
410-777-2440 for non-emergencies

TRAFFIC AND PARKING REGULATIONS
Violators of college traffic and parking regulations will be subject to the following penalties:

$10 FINE
           Parked on grass
           Parked at expired meter
           Parked over the line (marked boundary) of a parking space
           Failure to register a handicapped vehicle on campus

All fines must be paid at the Cashier‘s office in the Student Services Center Building within 28 days of
issuance.

$25 FINE
           No valid permit displayed                           Failure to stop at a stop sign
           Expired, lost, stolen or revoked permit             Driving or parking against traffic flow
           displayed                                           Failure to drive on the traveled portion of the
           Illegally parked in reserved or faculty/staff       roadway
           space                                               Crossing a double yellow line to pass
           Parked in a loading zone                            Unattended motor vehicle left in operation
           Parked on a walkway                                 Obstructing traffic
           Parked in an area designed no parking               Failure to park in a designated parking space
           anytime                                             Parked at a yellow curb
           Disregarding one-way sign                           Illegally parked in a space designated for the
           Driving on walkway                                  physically disabled
           Exceeding posted speed limit                        Parked in a fire lane
           Failure to yield to a pedestrian                    Blocking a fire hydrant
           Diving in an unsafe manner

PAYMENT AND PENALTIES
Fines must be paid within 28 calendar days on the issuance of a violation. A late penalty of $10 will be
assessed beginning the 29th day. This late penalty will be assessed every 14 days until the fine has been paid
or a maximum fine of $100 has been reached:

       All fines must be paid at the Cashier‘s office in the Student Services Center Building within 28 days of
       issuance.
       Checks should be made payable to AACC.
       Call the Cashier‘s office for additional information at 410-777-2236.
       All grades, transcripts and diplomas will be withheld until fines have been paid.

Unless all fines are paid, a student will not be permitted to register, graduate or receive transcripts.
Faculty/staff who ignore paying fines may lose campus parking privileges. Campus visitors who receive a
parking ticket can avoid a fine by taking the ticket to the Department of Public Safety office or by returning it to
the college office they were visiting. The college office will forward it immediately with an explanation to the
Department of Public Safety office.




 SPRING 2011                                               ORIENTATION GUIDE FOR NEW STUDENTS                     82
LEARNING RESOURCES MANAGEMENT
DEPARTMENT OF PUBLIC SAFETY
Central Services Building
www.aacc.edu/publicsafety
410-777-1818 for emergencies
410-777-2440 for non-emergencies

APPEALS
You may appeal a citation within 14 calendar days of the issuance by filing an appeals claim form at the DPS:

   1. Students, faculty and staff may make an initial written appeal within 14 calendar days of issuance to the
      Director of Public Safety. Appeal forms may be obtained from the Department of Public Safety.
   2. If your initial appeal is denied and you believe there were extenuating circumstances not taken into
      consideration, you may appeal to the Traffic Appeals Committee. This appeal must be received in the
      Department of Public Safety office within 14 calendar days from the date of the initial denial letter. The
      denial letter must accompany the second appeal.

If the Traffic Appeals Committee denies your second appeal, you have 14 days from the date of the denial
letter to pay the fine or late fees will be added. Final authority rests with the Traffic Appeals Committee and the
Dean of Students. Address complaints or questions concerning the appeals process to the Executive Director
for Administrative Services in the Office of the Vice President for Learning Resources Management.

METERED AREA
The metered area in front of the Student Services Center Building and the Florestano Building is for short-term
parking only. The cost is 25 cents for every 15 minutes. Metered parking is enforced Monday through Friday
from 8 a.m. to 5 p.m.

CRIME REPORTING
Students should report any and all crimes to the Department of Public Safety. Silent witnesses may report
through the DPS Web site at www.aacc.edu/publicsafety.

CRIME STATISTICS
Published information on crime and arrest statistics for certain offenses at designated locations is required by
the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. Further information
can be obtained by visiting www.aacc.edu/publicsafety or www.securityoncampus.org.

CRIME PREVENTION TIPS
     Always take your purse, books, backpack and other valuables with you at all times.
     Write your name in your books.
     Be careful not to have your phone number or address visible for people to see.
     Stay alert at all times.
     Lock your vehicle and roll up the windows when you drive and park. Place valuables out of sight.

IMMEDIATE EMERGENCY RESPONSE AND EVACUATION PROCEDURES
In the event of a serious incident which poses an immediate threat to members of the AACC community, the
College has various systems in place for communicating information quickly to those individuals. Some or all of
these methods of communication may be activated in the event of an immediate threat to the AACC college
community. These methods of communication include network e-mails, emergency text messages that can be
sent to a cell phone or PDA (individuals can sign up for this service at www.aacc.edu/stayinformed),
emergency messages that scroll across college owned computer screens, and emergency messages
broadcast on phones in classrooms and conference rooms. The College will post updates during a critical
incident on the College‘s Web site at www.aacc.edu.




 SPRING 2011                                              ORIENTATION GUIDE FOR NEW STUDENTS                    83
LEARNING RESOURCES MANAGEMENT
AACC BOOKSTORE
Student Union Building, Room 160
www.aaccbooks.com/
410-777-2220
Fax: 410-777-2596
e-mail: bookstore@aacc.edu

                                                 AACC BOOKSTORE
ARNOLD CAMPUS HOURS
Spring, Fall and Winter: Mon. - Thurs.:     8:30 a.m. – 8 p.m.        Summer: Mon.-Thurs.:       8:30 a.m. – 8 p.m.
                         Fri.:              8:30 a.m. – 4:30 p.m.             Fri.:              8:30 a.m. – 4:30 p.m.
                         Sat:               8 a.m. – 4 p.m.                   Sat.:              8 a.m. – 2 p.m.
                         Sun.:              Please call for hours             Sun.:              Closed

We also have bookstore locations at AACC@Arundel Mills (AMIL) and Glen Burnie Town Center (GBTC). For AMIL
services and hours, please call 410-777-1917. For GBTC services and hours, please call 410-777-2950. Refer to the
academic calendar for scheduled college closings at all locations.

SHOPPING WITH US IS EASY
Locating your textbooks will be easier if you bring your class schedule with you. Our staff will be happy to assist you in
finding the correct books for your classes. You can save time and gas by ordering your textbooks online from our Web-
site at www.aaccbooks.com. All orders have the option for delivery to your home or office for a nominal shipping fee; you
may also pre-pay and pick them up at the AACC Bookstore.

HOW TO STRETCH YOUR TEXTBOOK DOLLARS
     Shop Early—Visit the AACC Bookstore (online or in person) to obtain the most current, accurate information
     about your textbooks. We begin posting titles up to six weeks before each major term and even earlier when
     possible. Our information comes directly from your faculty, so you can be sure it‘s correct—you have our
     guarantee. Shopping early gives you the opportunity to search the open marketplace, including our store, for your
     best price and availability of new and used textbooks.
     Save 10% on your textbooks at the AACC Bookstore prior to the start of the fall, spring and summer terms.
     Refer to the schedule of classes or our Web-site for upcoming 10% Textbook Discount dates.
     Take advantage of our textbook rental program—We now offer a variety of rental titles during each term.
     Available titles vary each term so please check in-store or refer to our website for details.
     Apply for an AACC Bookstore Textbook Scholarship—Prior to the fall and spring terms, the AACC Bookstore
     makes $10,000 available to full and part-time students that receive little or no aid from other sources. Full-time
     students can receive $300, while part-time students can receive $150. See the Financial Aid Office for details.
     You do have options—The AACC Bookstore is one source for textbooks, but you can also buy textbooks from
     other students, online new and used book retailers, publishers and commercial retail bookstores. Check out our
     Textbook Affordability page at www.aaccbooks.com to see all the ways you can save.
     About our guarantee—We work directly with your faculty to make sure that the correct titles are on our shelves.
     If you purchase a textbook from us that we have posted incorrectly, bring your book with your original receipt to
     the store and we‘ll refund your money plus give you a 10% off coupon you can use on the purchase of your next
     textbook.

REFUNDS, EXCHANGES AND BUYBACKS
Our refund policy is printed on the back of your cash register receipt. We extend the refund period at the beginning of
each term up to three weeks after the start of classes. After this period, refunds will be given on books returned in original
condition within ten working days of purchase. For courses shorter than 15 weeks, the refund period is two working days
after the first class meeting (unless otherwise extended). For single-session classes, we will issue a refund only if the
book is returned prior to the course meeting. Keep your receipt and do not write in new books until you are sure you
will not need a refund or exchange.




 SPRING 2011                                                    ORIENTATION GUIDE FOR NEW STUDENTS                         84
LEARNING RESOURCES MANAGEMENT
AACC BOOKSTORE
Student Union Building, Room 160
www.aaccbooks.com/
410-777-2220
Fax: 410-777-2596
e-mail: bookstore@aacc.edu


Your receipt and a valid photo ID are required for all refunds or exchanges. We reserve the right to request a drop,
withdrawal or cancellation slip for all refunds. We cannot give full refunds after the posted dates. Books that were
purchased new must be returned in new condition. Shrink-wrapped books and merchandise must be shrink-
wrapped. Books containing software or access codes must not have seals broken. For the protection of our
customers, we cannot resell opened materials.

Used textbooks may be available and are priced 25% less than new textbooks. You can find them on top of the
stack of new textbooks with yellow ―USED‖ stickers on their spines.

We want to buy current edition textbooks from you! We will pay 50% of the new textbook price:

               If the textbook is ordered by the department for the next term and is the current edition
               if we are not currently overstocked on that textbook
               if the book is in good, resalable condition

We conduct daily buybacks, but the best time to sell your textbooks is during finals week.

WE’RE MORE THAN JUST TEXTBOOKS
      The AACC Bookstore carries art, engineering and drafting supplies; computer and office supplies;
      academically priced software and graphing calculators; pool passes and MTA bus passes; study aids;
      postage stamps and a wide array of everyday, insignia and seasonal gifts.
      Hungry? We offer an assortment of ―Grab n Go‖ sandwiches and salads prepared fresh daily by AACC
      Dining Services. We also carry a wide variety of beverages and snacks.
      Graduation caps and gowns, invitations and announcements can be picked up at the AACC Bookstore one
      week prior to graduation. Ask us about professional photography, class rings and AACC insignia frames for
      your diplomas.

COLLEGE ID CARD
College ID cards (student photo) are issued through the AACC Bookstore. Students will need to bring a driver‘s
license or other government-issued photo ID to the Bookstore to obtain the College ID. The College ID will also
serve as a library card, once it is registered with the Circulation Desk on the second floor of the Truxal Library, and
will allow students to purchase discount tickets to college-sponsored events. You must carry this College ID with you
at all times when you are on campus for student identification.

PAYMENT OPTIONS
Cash, check, financial aid, gift cards, money orders, traveler‘s checks, Visa, Mastercard, American Express, and
Discover are accepted. Your photo ID and student ID number are required for check or financial aid transactions.
For your convenience, ATM machines are located on the Arnold campus in the Dining Hall/Student Union building
and in the CALT building.




 SPRING 2011                                                ORIENTATION GUIDE FOR NEW STUDENTS                      85
                                                        AACC MISCELLANEOUS FAQs

How can I find out about…                                                                                        Page      Telephone and Location

      a job on campus:
           as a work study student ......................................................................                  410-777-2539
           in the bookstore ..................................................................................             410-777-2220
           in General Services (mailroom, copy center, deliveries) ....................                                    410-777-2704
           all other AACC jobs are listed with the Human Resources office .......                                          410-777-2425

      the bookstore? ............................................................................................ 84-85    410-777-2220, SUN 160

      child care? ................................................................................................... 57   410-777-2450, CDC

      changing my name or address? .................................................................. 20                   410-777-2243, SSVC 140

      a College ID? .............................................................................................. 85      410-777-2220, Bookstore

      emergencies? ................................................................................. Inside Front Cover 410-777-2315, ICH

      financial aid? ............................................................................................... 20    410-777-2203, SSVC 160

      clearing a hold on my account? .................................................................. 79                 410-777-2236, SSVC 121

      the lost and found? ...................................................................................... 80-83     410-777-2315, ICH

      parking information? .................................................................................... 80-83      410-777-2315, ICH

      health insurance? ........................................................................................ 58-59     410-777-2480, SUNB 123

      MyAACC?.................................................................................................... 64       410-777-4357, CRSC161
                                                                                                                           410-777-2751, LIBR TLC
                                                                                                                           410-777-2222, SSVC Lobby

      choosing a major? ....................................................................................... 37-40      410-777-2307, SSVC 200

      choosing a university for transfer after AACC? ........................................... 33-36                     410-777-2307, SSVC 200

      choosing a career? ...................................................................................... 38-40      410-777-2307, SSVC 200

      a job after graduation? ................................................................................ 38-40       410-777-2307, SSVC 200

      course registration problems? ..................................................................... 20               410-777-2243, SSVC 140

      substance abuse? ....................................................................................... 59          410-777-2527, SUNB 209

      getting a transcript? ..................................................................................... 20       410-777-2243, SSVC 140

      my class location? ....................................................................................... 8-9       410-777-2222, SSVC Lobby

      college closings? ......................................................................................... 5        410-777-2222, SSVC Lobby

      a tutor or tutoring lab? ................................................................................. 47-53     410-777-2642, LIBR 105

      printing a paper/using a computer for a short time between classes? ....... 43                                       410-777-2751 LIBR 112/122
                                                                                                                                        CRSC 264




 SPRING 2011                                                                          ORIENTATION GUIDE FOR NEW STUDENTS                               86
GLOSSARY OF TERMS and ABBREVIATIONS

Academic Advising    Counseling, Advising and Retention Services (CARS), 410-777-2307, SSVC Room 200
Academic Standards   The Academic Standards Committee is comprised of faculty and administrators who review
                     student petitions and make decisions based on merit.
Accommodations       Allowances made for students who provide documentation to the DSS office (in CARS) for
                     special circumstances, approved and arranged between the DSS office and the faculty or lab.
ADA                  Americans with Disabilities Act
Adjunct              An adjunct faculty member is a part-time faculty member.
ADMN                 Administration building (Ludlum Hall)
AMIL                 AACC@Arundel Mills, www.aacc.edu/arundelmills, located at 7009 Arundel Mills Circle in
                     Hanover, Maryland at the Arundel Mills Mall, adjacent to Cinemark.
Appointment          There are times when it is necessary to call ahead and make an Advising appointment.
                     Appointments may be rescheduled if the student is more than 10 minutes late.
Arena                Arena registration is a term commonly used when referring to peak registration times – January,
                     July, and August.
ARTSYS               The Articulation System between AACC and other Maryland colleges and universities. The Web
                     site address is http://artweb.usmd.edu. If you have questions, call or visit the Career and Transfer
                     Resource Center in SSVC Room 200 at 410-777-2201.
ASTR                 Astronomy Bldg
Audit                Students who wish to be under no obligation for regular attendance, preparation, recitation or
                     examination may register for a class as an auditor. Students will not receive course credits if they
                     have elected to audit a class.
BARN                 Barn Building
CARS                 Counseling, Advising and Retention Services
CADE                 John A. Cade Center for Fine Arts Building
CAFÉ                 Cafeteria, now referred to as the Dining Hall in the Student Union Building
CALT                 Center for Applied Learning and Technology Building
Catalog              AACC Catalog. The AACC Catalog is published and updated annually and it is a source of
                     academic rules, regulations, and course descriptions.
CDC                  Child Development Center (located in Math Building, separate entrance)
Central Services     The Central Services building is located next to the Barn housing the Department of Public
                     Safety, Central Receiving, the Print Shop, and the Mail Room.
Classification       Students are classified as follows: 0 – 27 credits earned are first-year freshmen, 28 or more
                     credits earned are second-year students (sophomores).
Complaints           Campus Grounds: Contact Public Safety and Security, 410-777-2315
                     Student Services: Call 410-777-2222
Confidentiality      The confidentiality of students‘ records is maintained at all times under the terms of the Family
                     Educational Rights and Privacy Act (FERPA). No one outside the college shall have access to,
                     nor will the college disclose, any personal identifiable information from students‘ records without
                     students‘ written consent. Information contained in a student‘s record may be released to the
                     student, with proper identification.
Counseling           Students who experience personal or other problems affecting their academic success may
                     contact the Counseling, Advising and Retention Services office at 410-777-2307 in SSVC Room
                     200 for assistance. Licensed counselors are available and your confidentiality is protected.
Credit Hour          A credit hour is a unit by which academic work is measured. In a 15-week session, each 50
                     minutes spent in class per week represents one credit hour.
CRSC                 Careers Center Building
CSB                  Central Services Building
CTRC                 Career and Transfer Resource Center in the Student Services Center Building
Datatel              The computer database system for student records
Developmental        Developmental or remedial courses are for students meeting certain criteria.
DRGN                 Dragun Science Building
Drop                 Students may drop a class from their schedule and their record if they do so before the Drop/Add
                     deadline. (Consult the current Schedule of Classes for dates). Students may drop a class by
                     filling out a form in person, through STARS or online.




 SPRING 2011                                               ORIENTATION GUIDE FOR NEW STUDENTS                         87
                         GLOSSARY OF TERMS and ABBREVIATIONS (continued)

DSO                    Designated School Office representing the federal Student and Exchange Visitor Information
                       System.
DSS                    Disability Support Services provides accommodations for students with documentation DSS is
                       part of Counseling, Advising and Retention Services, SSVC Room 200, 410-777-2307.
Educational Plan       These plans are established between students and their Academic Advisor after discussion of the
                       student‘s academic goals. Contact the Counseling, Advising and Retention Services office in
                       SSVC Room 200, 410-777-2307.
EMERGENCIES            Public Safety and Security office, Central Services Building, 410-777-1818 (see Inside Front Cover)
Emergency closings     Call 410-777-2222, or 410-777-2241, or 410-777-2440
Equivalent courses     They are developmental courses (and some general interest courses) which do not grant
                       academic credit. They are counted in computing total course load.
Escort                 Public Safety and Security office, Central Services Building, 410-777-1818
Final exams            Consult your syllabus and/or current Schedule of Classes.
First Dismissal        Students who have been dismissed one time may meet with an Academic Advisor to apply for
                       reinstatement.
FLRS                   Florestano Building
FTM                    Fort George G. Meade
Full-Time Students     Students are considered full-time when they are taking a minimum of 12 credits in a term.
FX                     An ―FX‖ grade is given to students for failure due to non-attendance.
GBTC                   Glen Burnie Town Center located at 101 Crain Highway N. in Glen Burnie
GPA                    Grade Point Average
Grade Disputes         Contact your instructor and consult your AACC College Catalog.
Grade Eval             Students who have achieved 45 credits may request an evaluation of their record in order to
                       ensure completion of all requirements for successful graduation. The Advisors in the Counseling,
                       Advising and Retention Services office in SSVC Room 200, 410-777-2307, complete grade
                       evaluations.
Graduation application Students must fill out an application to graduate and adhere to application deadlines. Consult
                       your AACC Catalog.
Grievances             Detailed instructions are described in the AACC College Catalog.
GYM                    Jenkins Gymnasium building
Hold                   A hold may be placed on a student‘s record for any or all of the following reasons: nonpayment of
                       tuition or traffic citations, fees, overdue library books, possession of gym clothing or equipment.
                       Contact the Cashier‘s office for information on 410-777-2236 in SSVC Room 120.
Holidays               Consult the REGISTRATION DATES, TIMES and LOCATIONS Chart in the Schedule of Classes
                       or in your AACC Catalog.
HUM                    Humanities Building
Hybrid courses         A hybrid course is defined as having at least 25% of the instruction/interaction occurring face-to-
                       face and at least 50% occurring online.
Incomplete             The grade of ―I‖ is assigned only in exceptional circumstances and is a temporary grade. It will be
                       given only to students who cannot complete the work of a course on schedule because of illness
                       or other circumstances beyond their control.
JobConnection          College web-based link with outside employers. Contact 410-777-2201 for more information.
JOHN                   Johnson Building
LIBR                   Andrew G. Truxal Library
Lost and Found         Security and Public Safety office, Central Services Building, 410-777-2315
MATH                   Math Building, which also houses the CDC (Child Development Center)
MBTI (Myers Briggs)    Myers-Briggs Type Indicator, an interest inventory designed to assist students with choosing a
                       major and is administered by the Career and Transfer Resource Center. Call 410-777-2201 for a
                       list of workshops.
OASIS                  Academic advising‘s Online Advising Scheduling and Information System.
Ombudsman              An ombudsman serves as an advocate for a student if they have complaints and/or grievances.
                       Call the Counseling, Advising and Retention Services office at 410-777-2307.
Orientation            Orientation for new students is mandatory and all new students will be notified of Orientation
                       dates.
Parking                Parking is allowed in spaces all over campus, except those specifically marked and assigned.




 SPRING 2011                                                  ORIENTATION GUIDE FOR NEW STUDENTS                       88
                         GLOSSARY OF TERMS and ABBREVIATIONS (continued)
PCPA                  Pascal Center for Performing Arts
Petition              An academic petition is filed and reviewed by the Academic Standards Committee. Consult your
                      Academic Advisor for details.
Placement Tests       Reading, English, and Math placement tests are a requirement for all degree-seeking students in
                      order to assess their level of skill for proper course placement. Certificate students must be
                      assessed in Reading, English, and Math, if Math is a program requirement. Students may be
                      required to take other placement tests in Nursing Math, and/or English as a Second Language.
                      Testing is given by the Academic Support/Testing Center at 410-777-2375 and a photo I.D. is
                      required for all testing.
PLNT                  Plant building (Facilities)
POOL                  Olson Memorial Pool
Probation             Students who are notified they are on academic probation may register for a maximum of 14
                      equivalent credit hours in any summer or fall session.
QUAD                  Arnold Campus Quadrangle (center court area between Humanities and Dragun buildings)
Remedial              Remedial or developmental courses are for students who meet certain criteria.
Repetition of courses Students may repeat any course, one time only. No such restriction applies to ACA 100, ENG
                      001, ENG 002, ENG 003, RDG 026, RDG 027 and RDG 028.
RING Rd               Ring Road (circles the campus)
Safety Concerns       Public Safety office, Central Services Building, 410-777-2440
Second Dismissal      Students who have been dismissed from the college twice may not be reinstated unless they
                      meet certain requirements approved by the Committee on Academic Standards. Contact the
                      Counseling, Advising and Retention Services office at 410-777-2307 in SSVC Room 200.
SEVIS                 Student and Exchange Visitor Information System of the U.S. Immigration and Customs
                      Enforcement Agency
Schedule              Any of three Schedules of Classes printed each term: Credit, Noncredit, and/or Weekend
                      College. The Schedules give information on classes, dates, and times they are offered.
SCHZ                  Schwartz Building
SIEGERT               Siegert Field (outdoor commencement ceremony and athletic events)
Snow/Weather closings Call 410-777-2222 (AACC) or visit www.aacc.edu.
SSVC                  Student Services Center Building
STARS                 (STudent Access Registration System) Touchtone telephone registration system-410-777-2241
Student Success Week Each term, a week is devoted to providing students with workshops and other information
                      specifically designed to assist students achieve academic success. Consult the current Schedule
                      of Classes for exact dates.
SUNB                  Student Union Building
TBA                   To be announced
TBD                   To be determined
Transcript            A transcript is a copy of a student‘s academic record. Only the Records and Registration office
                      can issue an official transcript. The Counseling, Advising and Retention Services office may issue
                      unofficial transcripts on campus, at GBTC, Fort Meade or Arundel Mills.
Transfer Day          Transfer Day is held in the fall and spring terms when a variety of four-year public and private
                      colleges participate and are available to students who are seeking information about transferring.
                      Consult your Schedule of Classes for dates.
Waiting List          If a desired class has reached seating capacity, students may sign up for a waiting list. In the
                      event of a cancellation or an added section, the student on the waiting list will be contacted
Walk-in               Arrive during open hours, and without a previous appointment.
Withdraw              Students may withdraw from a class after the final drop date. However, students should consult
                      an Academic Advisor and review the AACC Catalog for additional details.




 SPRING 2011                                                 ORIENTATION GUIDE FOR NEW STUDENTS                      89
                                               CAMPUS MAPS
Campus maps are available at www.aacc.edu via the Take a Virtual Tour link located on the left-hand side of the
homepage and at www.aacc.edu/locationsandmaps. Also, the schedule of classes contains campus maps and
printed maps are available at the Information Center located on the first floor of the Student Services Center
Building (SSVC).




 SPRING 2011                                             ORIENTATION GUIDE FOR NEW STUDENTS                   90
                       AACC
                       Anne Arundel Community College ▫ Arnold campus
                       101 College Parkway, Arnold

                       AMIL
                       Anne Arundel Community College at Arundel Mills ▫
                       7009 Arundel Mills Circle, Hanover

                       ANNA
                       Annapolis High School ▫ 2700 Riva Road, Annapolis

                       BPMS
                       Brooklyn Park Middle School ▫ 200 Hammonds Lane,
                       Brooklyn Park

                       CATN
                       Center of Applied Technology North ▫ 800 Stevenson Road, Severn

                       CATS
                       Center of Applied Technology South ▫ 211 Central Ave. East,
                       Edgewater

                       CHES
                       Chesapeake High School ▫ 4798 Mountain Road, Pasadena

                       CWSC
                       Carrie Weedon Science Center ▫ 911 Galesville Road, Galesville

                       FMC
                       Fort Meade Army Education Center ▫ Bldg. 8601, Zimborski Ave. Fort
                       Meade

                       GBHS
                       Glen Burnie High School ▫ 7550 Baltimore Annapolis Blvd.,
                       Glen Burnie

                       GBTC
                       Glen Burnie Town Center ▫ Arundel Center North,
                       101 N. Crain Highway, Glen Burnie

                       HCAT
                       Hospitality, Culinary Arts and Tourism Institute ▫
                       7438 Governor Ritchie Highway, Glen Burnie

                       MHS
                       Meade High School ▫ Clark and MacArthur Roads, Fort Meade

                       SPHS
                       Severna Park High School ▫ 60 Robinson Road, Severna Park

                       SRHS
                       South River High School ▫ 201 Central Ave. East, Edgewater

                       SSTC
                       Sales and Service Training Center ▫ 7000 Arundel Mills Circle, Hanover




SPRING 2011   ORIENTATION GUIDE FOR NEW STUDENTS                                     91
Visualize yourself with your degree.




Think of the day you will graduate!
The “No One Told Me” Book, an Orientation Guide for New Students, is published twice yearly by Anne Arundel Community College’s Office of the Assistant
Dean for Student Development and Success. It is also available as a pdf file from the AACC Web site at www.aacc.edu/orientation/guide.cfm. Please direct
comments or questions to Rosemary Michaels, Editor, at ramichaels@aacc.edu, or at 410-777-2451.

Disclaimer
Information in this publication is subject to change. Provisions of this publication are not to be regarded as an irrevocable contract between the student and the
college.

Notice of Nondiscrimination
AACC is an equal opportunity, affirmative action, Title IX, ADA Title 504 compliant institution. Call Disability Support Services, 410-777-2306 or Maryland Relay
711, 72 hours in advance to request most accommodations. Requests for sign language interpreters, alternative format books or assistive technology require 30-
day notice. For information on AACC’s compliance and complaints concerning discrimination or harassment, contact Karen L. Cook, Esq., federal compliance
officer, at 410-777-7370 or Maryland Relay 711.
Rev. 1/11

				
DOCUMENT INFO