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Description
Program Status Report Template document sample
Document Sample
Project Name
e Vision Workplan
for Texas Workforce Network Startup
Project Startup
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Staffing
Determine skill sets required for management and staff
Determine number of technical and program resources
required
Identify or hire full-time project manager
Identify or hire TWC analysts/programmers
Request program project manager, steering committee
members and signatories
Request program or functional expert resources
Identify administrative support staff and supply channels
Develop project organization chart with accompanying list of
roles and responsibilities
Develop project contact list
Develop/collect orientation materials for all staff
Staff Training in Tools and Procedures
Standards and Resources
Conduct training on project vision & objectives
Conduct training on team member roles & responsibilities
Conduct training on all standards and templates, including
writing standards
Ensure all project team members are following workplace
guidelines and have PC set up correctly
Project management software
Version control software
Defect tracking software
Flow charting/diagramming software
Programming Standards and Tools
TWC Web Development Standards
Visual Age for Java or WSAD
CVS
DB2
Page 1
R:\Inet_Global\Project Management\Project Plans\9aa4fb6e-54a3-47fe-9c4e-264cc9153a37.xls\Startup 7/12/2011 11:21 AM
Project Name
e Vision Workplan
for Texas Workforce Network Startup
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Provide copy of File-AID for DB2 Reference Manual, if
needed
Detailed design/ spec pack standards and templates
Websphere Studio (for team leads)
Web Foundation
GASS
Migration standards and procedures
Version control
Bugzilla - defect tracking
Application code & comment standards
Expeditor for COBOL programs, if applicable
Facilities
Determine appropriate location for project team - co-locate
development and program staff
Identify furniture needs and order from warehouse
Purchase or move PCs and set up
Place work orders to move TWC staff as required
Request LAN cabling (cat 5) for PCs and printers
Place telephone orders
Order or assign copier
Order or assign fax
Order or assign printers
Order basic supplies, whiteboards, etc.
System Requirements
Determine shared directory requirements for project and
request directory creation
Determine global e-mail distribution list requirements and
request creation if needed
Request appropriate LAN access for all project staff
Request Outlook and other system access for project staff
Establish basic folders within project directory according to
standards
Create development, system test, training and production
coding environments
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Project Name
e Vision Workplan
for Texas Workforce Network Startup
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Create development, system test, training and production
database environments
Set up code repository
Request view owner (creator ID) for database - e-mail Joe
Olivarez the basic description of your application and the
department it falls under, DBAs assign by business
area/subject area
Submit the mainframe DASD (disc) requests to Data
Processing (Lara Coffer) for all new projects
Kick-Off Meeting
Determine project start date
Determine participants
Schedule meeting room
Send invitations
Create agendas
Assign speaking roles
Conduct meeting
Page 3
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Project Name
e Vision Workplan
for Texas Workforce Network Procurement
Procurement
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Budget and Planning
Prepare project worksheet with estimated budget and staff
time
Submit project worksheet to Technology & Facilities Planning
Submit Biennial Operating Plan (BOP) information to DIR
Determine if project is Rider 1 capital and ensure proper
budget allocation
Request unique project/function code to separate project
funds from operating budget
Vendor
Conduct initial meeting with program staff
Draft RFO - samples in resource directory
Draft scoring matrix
Obtain feedback/approval from program, IT, purchasing,
Legal, division directors, Boards, and commission offices as
appropriate
Identify evaluation team members
Review vendor list and determine whether to send to some
specifically
Send RFO and F99 to purchasing for posting
Send P19 to purchasing before award made
Have Purchasing screen responses for minimum
qualifications
Have Finance screen responses for financial stability (if
financials requested)
Conduct evaluation kick-off meeting, explain non-disclosure
rules and scoring matrix/process
Collect signed non-disclosure agreements then distribute
qualified responses
Evaluate responses
Page 4
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Project Name
e Vision Workplan
for Texas Workforce Network Procurement
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Resolve vendor questions in writing during evaluation - project
manager collect questions from team, purchasing submit
questions to vendors
Apply cost factor to top technical solutions, then select final
cut
Best and Final Offer processes - demos, questions,
negotiations
Rescore evaluations in BAFO if final selection is not the
original top scorer
Negotiate contract with finalist
If unable to negotiate contract with finalist, begin negotiations
with #2
Contract Programming or Analyst Staff
Determine selection team or individual
Determine skill sets and number of staff required for design
analysts and programmers
Prepare F99Ps and F99s for positions
Prepare P19 for project
Develop screening mechanism, interview questions and rating
matrix
Review resumes from contract staff list
Interview top candidates
Make selections and offers
Monitor contracts per the Contract Administration Standards
Manual (CASM)
Enter time into UA01
Monitor expenses vs. budget, based on project progress
Asset Management
Report all software development projects over $50,000 to
Asset Management. Report whether TWC will own the source
code or pay licensing costs when complete.
Report all software enhancements, which total more than 25%
of the original cost, for software products already covered by
Asset Management.
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Project Name
e Vision Workplan
for Texas Workforce Network Project Mgmt
Project Management
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Preliminary Planning
Establish and document project objectives
Identify policy decisions required for project and assign early
Identify organizational enablers (from eStrat Plan) required
and assign/plan
Identify technical enablers required, obtain status and
assign/plan
Planning & Scheduling
Create project management plan (Word PMP)
Identify all tasks in work breakdown structure
Prepare milestone schedule - with program, vendor and IT
staff input
Prepare detailed project schedule - with program, vendor and
IT staff input - in Excel or MS Project
Plan early presentation to TAR Committee on project
background, with later presentation on architecture
Identify and mark critical path
Monitor schedule and budget
Develop action plan for variances
Communication
Develop status report format & template
Weekly team meetings
Weekly team status reports to PM
Weekly cross-team meetings for all eVision PMs
Weekly project status reports to eVision PM and stakeholders
Two-week eVision status reports to executives
Monthly Steering Committee meetings
Milestone review meetings
Conduct frequent checks with team members to ensure
comfortable in roles and responsibilities & identify
training/review needs
Page 6
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Project Name
e Vision Workplan
for Texas Workforce Network Project Mgmt
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Notify eVision PM of any PM training needs or other needs
Deliverable and Payment Tracking
Create spreadsheet with deliverables and related pricing
structure
Add dates of deliverable acceptance, invoice approval,
payment
Track progress and variances
Risk Management
Identify risks by reviewing project plan with experts
Identify risks by reviewing list of typical risk categories
Quantify risks by assessing probability, impact and level of
control
Plan management approach to risks - avoid, mitigate or
accept
Move necessary steps into detailed project plan
Track risks
Issue Resolution
Use formal issue resolution process and format
Establish escalation path
Establish and maintain issue log
Quality Assurance
Determine review and sign-off teams for each project
deliverable
Document expectations, including acceptance criteria, for
each deliverable's format and content before work begins
Document acceptance criteria for each deliverable
Ensure all appropriate feedback and review complete before
deliverable acceptance
Document terms required for full system acceptance; keep
separate from any deliverable
Document the warranty process, adding procedural detail to
the contractual terms
Page 7
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Project Name
e Vision Workplan
for Texas Workforce Network Project Mgmt
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Assess for QAT potential and ensure appropriate
documentation ready for DIR
Page 8
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Project Name
e Vision Workplan
for Texas Workforce Network Communication
Communication
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Communication Plan
Identify the major stakeholder groups, including management,
steering committee, vendors, and end users
Determine the communication needs of each stakeholder
group - a combination of what they want to know and what the
project team wants to tell them
Determine the timing/ frequency of communication for each
stakeholder or key message
Review the Marketing and Communication Enablers in Section
II of the eStrategy Plan
Review the communication vehicles in Appendices D & E of
the eStrategy Plan
Determine the best medium to communicate to each group
Prioritize the communication ideas so that the least costly with
the most value are included in the final communication plan
Place the details of the communication plan into the project
workplan - determine who is responsible for carrying out the
communication plan and assign dates for the completion of
each phase of the plan
Meet with Communications Department regarding
communication plan, materials review, etc.
Intranet Communication
Create project summary page for Intranet project status
section
Create project status summary page for Intranet
Assign project feedback e-mail address - usually
eVision@twc.state.tx.us
Maintain project status summary page for Intranet
Automated Mailings
Write IT1 to write extract program, then program and generate
notices
Page 9
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Project Name
e Vision Workplan
for Texas Workforce Network Communication
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Determine selection criteria for employers or job seekers to
extract from database
Test extract program
Draft notice (overview, benefits, procedures, contact
information) and obtain management approval
Notify Output Control of the number of notices, method of
mailing and approximate date to be mailed
If correspondence > 500, go through mailstream - get with
AD&M
Translate letter in Spanish if needed
Create form, program form and variable text
Develop program to generate notices
Test program
Provide copy of notices to appropriate state office and field
staff
Execute program to generate notices
Print and mail notices
Page 10
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Project Name
e Vision Workplan
for Texas Workforce Network Program Issues
Program Issues
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Issue Identification
Identify organizational enablers (from eStrat Plan) required
and assign/plan
Identify technical enablers required, obtain status and
assign/plan
Language Issues
Assess current practices for the business function -English
only or multi-lingual?
Consult with Legal about Spanish language requirements
Consult with Legal about court-certified interpreter
requirements
Finalize decisions about languages to support in Internet
application
If decision is to support more than English, determine timing
and budget of additional languages
Signature Issues
Identify processes to be automated that currently require
original signatures
Research law and policy to determine signature requirement
source
Develop options
Present to Legal Department for ruling
Present to Commission if policy change required
Security Issues
Review global security designs and identify unique business
requirements for application
Determine if new logons will be automatically authorized or
reviewed by staff (Ex: new employer account for Hire Texas
with no tax account)
Determine logon methods for transaction specific access (Ex:
employer response to notice of claim requires unique logon
with notice)
Determine password reset procedures and contacts
Page 11
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Project Name
e Vision Workplan
for Texas Workforce Network Program Issues
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Procedural Issues
Identify procedural changes required by automation project
Assess other programs and divisions that might refer
customers to services, and how their procedures/information
might need to change
Develop options and get appropriate approval
Develop written procedures in appropriate format-WD Letter,
Manual update, etc.
Issue procedures
Provide training if needed - move into training plan
Organizational Issues
Identify possible organizational issues
Assess customer support services to determine if additional
customer service staff or organization required
Determine method for Internet customers to contact help and
plan for appropriate e-mail groups, toll-free numbers, ACD
functionality, etc. and to give the Help Desk contacts &
numbers to the Unisys Help Desk
Assess job duties and determine if duties, job descriptions,
and performance measures must change
Coordinate changes with program management and HR
Performance Measurement
Assess automation features to determine possible impacts on
required program performance measures
Ensure design covers required performance measures or finds
new methods to accomplish the same
Assess opportunities for new performance measures that will
help identify efficiencies or customer service opportunities -
look for customer-focused or outcome-driven metrics
Customer Input
Assess all possible methods of customer involvement
Web survey
Focus groups
Page 12
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Project Name
e Vision Workplan
for Texas Workforce Network Program Issues
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Usability testing
Survey staff with frequent customer contact
Survey TWC ombudsman
Survey Webmaster
Survey customer service representatives
Ensure site is designed for the customer's point of view, not
the agency's
Materials Review
Assess all forms and correspondence to customers for
potential revisions (including agency or Commissioner
publications)
Initiate appropriate methods to draft and effect changes
Process Redesign
Map current and redesigned business processes before
beginning requirements definition - improves business
processes, ensures early issue identification and streamlines
requirements gathering
Review current business processes to determine opportunities
for greater efficiency
Identify duplication of effort and processes that do not add
value
Assess customer needs first, then overlay state/local
requirements
Page 13
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Project Name
e Vision Workplan
for Texas Workforce Network Training
Training
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Training Plan
Determine participant groups and number of sessions required
Determine locations available for hands-on training
Assign train-the-trainer staff
Assign training facilitators
Assign training content developers
Assign training content reviewers
Training Development
Develop course objectives and outlines for training
Develop format for participant and facilitator guidebooks
Develop participant guidebook
Develop facilitator guidebook
Develop training evaluation forms
Training Preparation
Conduct train-the-trainer sessions
Order binders for participant guidebooks
Prepare Y-85s and hand deliver training materials to print
shop/graphics or make copies locally
Secure direct billing services for facilitators
Process F-70's for all travel
Deliver training materials direct to training site
Deliver training equipment, including flip charts, projection
screen, trng supplies, etc.
Deliver binders direct to training site
Schedule participants
Send participants confirmation of training schedule and
location
Training
Conduct training
Collect evaluation forms
Assess evaluations after each session, modify training if
needed
Page 14
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Project Name
e Vision Workplan
for Texas Workforce Network Training
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Summarize training experience, best practices and lessons
learned
Page 15
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Project Name
e Vision Workplan
for Texas Workforce Network Prelim Design
Preliminary Design/ Requirements
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
User Requirements
Assess customer and business environment
Identify future business strategy (BPR recommendede)
Conduct focus groups, site visits, interviews as appropriate
Help customers to define their needs as clearly as possible
Query and research all aspects of the need
Document the need of each user category as accurately as
possible, in plain language that the customer will understand
Document business rules
Ask customers to respond to the documentation and revise it
accordingly
Develop written statement of work or scope statement based
on functionality included
System Requirements
Gather current forms, reports, screens
Document and assess current system
Ensure no current functionality lost in new system, unless no
longer needed with process redesign
Determine major system components/ required system
modifications
Define interface requirements & impact on legacy systems
Determine system architecture and operating environment
Present proposed architecture to TAR Committee for approval
Begin database design (logical and physical)
Determine types and estimated number of screens, reports,
and forms
Preliminary Design Documentation
Prepare expectations document and get signatures agreeing
upon deliverable contents, standards/templates, and
acceptance criteria
Page 16
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Project Name
e Vision Workplan
for Texas Workforce Network Prelim Design
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Develop distribution list early and verify availability of or order
supplies
Document functional requirements in a traceability matrix
Develop process and/or screen dialogue flows
Develop detailed screen and report layouts (prototype) to
confirm functional requirements
Develop preliminary data model based on known elements
Map preliminary design back to user requirements (SOW) to
ensure everything covered
Revise based on customer/stakeholder feedback
Obtain user, vendor and IT signatures at acceptance
Life-Cycle Cost Worksheet
Develop 5-year cost forecast
Itemize all costs, including maintenance, enhancements,
upgrades and software subscriptions/licensing fees
Page 17
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Project Name
e Vision Workplan
for Texas Workforce Network Detailed Design
Detailed Design
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Design Documentation
Track design by module
Prepare expectations document and get signatures agreeing
upon deliverable contents, standards/templates, and
acceptance criteria
Establish detailed design format and requirements - review
vendor and TWC templates and develop best of breed
Add new elements to the TWC design template based on
vendor design document
Add new elements to the TWC templates based on vendor
improvements
Include all applicable program types in design: conversion,
archive, batch, interface, online, etc.
Structure detailed design deliverable to ensure it contains
Table of Contents, introductory section, and flow charts or
some anchor before each section, all detailed design packets,
data model, data dictionary, etc.
Develop deliverable distribution list early and verify availability
of or order supplies
Design Development
Determine applicable use of Web Foundation, Global Access
Security System and other global application tools
Conduct separate design session to apply the web
development standards to the application
Develop Global design document (start with standard one) for
standards applying to all screens/pages early in design
process
Develop detailed design packet for style of application pages -
look & feel, navigation…
Develop detailed design packet for each program or module
Page 18
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Project Name
e Vision Workplan
for Texas Workforce Network Detailed Design
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Conduct detailed design review meetings with users
throughout development
Confirm detailed design meets the functional requirements
map back to traceability matrix
Include online help links and wording in the design
Develop separate security specification for overall application
Develop interface specifications
Develop batch process specifications
Arrange for correspondence/page language reviews by
Communicatons or Customer Outreach & Relations
Conduct 'human factors' review for flow, language and button
placement
Obtain signatures for each packet during reviews, then overall
deliverable acceptance
Finalize data model and complete data dictionary according to
TWC standards
Address the following design issues
Design standards / consistency
Logical and physical databases
Business transactions
Screens/reports/forms
Application software components
Security and access controls
Data conversion map
Development, test, and construction environments
Review process
Change control
Quality assurance
Retention/archive strategy
Backups
Restart logic
Error reports
Reprint/regeneration capability
Page 19
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Project Name
e Vision Workplan
for Texas Workforce Network Detailed Design
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Keywords and meta tags for HTML pages & application home page
Change Procedures
Begin change control process to record and determine
approval of design or requirements changes
Assign change control board
Assign escalation path for unresolved requests
Communicate change process and its importance in
controlling scope
Assess impact of requested change on functionality, budget
and schedule
Track change request and status - accepted, unaccepted,
deferred
Update detailed design documents with addendums for
approved changes
Page 20
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Project Name
e Vision Workplan
for Texas Workforce Network SpecList
Spec List for Detailed Design
Program Difficulty Est'd Hours Est. Sched. Actual Signoff
Resp. Begin Pri-
ID Hours Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Modules
Page 21
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Project Name
e Vision Workplan
for Texas Workforce Network Build
Build and Unit Test
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Preparation
Review appropriate environments, code migration and version
control processes
Prepare expectations document and get signatures agreeing
upon deliverable contents - may just be one copy of final code
review, unit test and any amended detailed designs
Prepare expectations document and get signatures agreeing
upon deliverable contents, standards/templates, and
acceptance criteria
Develop distribution list early and verify availability of or order
supplies
Code
Build skeleton program/ proof of concept as template
Code according to design specs and technical standards
Raise issues to project management, user and technical
groups as needed - use formal issue resolution process if
unable to resolve through discussion
Document design amendments throughout process and get
signatures
Include archive programs
Include conversion programs (detail on next sheet)
Include backup files
Write production JCL, if applicable
Code Review
Use code review checklist - include SQL review by DBAs for
efficiency
Get user and technical review and sign off of checklist format
and process
Determine responsibility for code review - include TWC
technical staff and vendor staff
Conduct code reviews
Obtain signatures for each packet during reviews
Page 22
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Project Name
e Vision Workplan
for Texas Workforce Network Build
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Unit Test
Create unit test checklists
Get user and technical review and sign off of checklist format
and process
Determine responsibility for unit test review and process -
include TWC user and technical staff and vendor staff
Conduct unit test in both IE and Netscape and document
results
String test related components
Review unit test results in meetings
Obtain signatures for each packet during reviews
Page 23
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Project Name
e Vision Workplan
for Texas Workforce Network Conversion
Conversion
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Definition and Planning
Document conversion activities in the deliverables for the
appropriate stage, such as detailed design and system test
Identify and document all data sources and elements to be
converted, including historical or archived data
Identify any data cleaning issues
Document number of records involved in the conversion
Analyze the existing data to understand any implicit or explicit
relationships and dependencies, and how those attributes
correspond to the new system
Map each data element to the corresponding new element
Determine how to address new data elements that don't have
corresponding old data elements - calculate based on existing
information, perform manual conversion process, leave blank
Determine if alert mechanism is required to notify users of
partially converted records requiring research and additional
data
Develop conversion plan and identify all methods required for
automated and manual conversion
Determine if additional test environment is required for
conversion testing and create if needed
Determine all responsible parties for conversion programming,
testing, data verification
Prepare detailed schedule for conversion tasks to address
task dependencies
Conversion Coding
Code all conversion scripts
Write procedures for manual conversions and develop
templates if needed
Conversion Testing
Run all conversion scripts
Page 24
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Project Name
e Vision Workplan
for Texas Workforce Network Conversion
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Perform at least partial manual conversions
Conduct data review with users and technical team
Document all discrepencies, review code, determine action,
fix, and retest
Other Test Coordination
Run mock conversions before other test phases to fully
exercise converted data
Page 25
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Project Name
e Vision Workplan
for Texas Workforce Network Testing
Testing
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Definition and Planning
Determine types of testing included in project scope
Determine relative timing of each testing phase
Prepare expectations document and get signatures agreeing
upon deliverable contents, standards/templates, and
acceptance criteria for each separate testing phase
Defect Tracking
Implement defect tracking processes
Document and log all problem reports
Determine if problem is application error, data error, or
enhancement
Determine severity/priority for all errors and enhancements
Assign errors for data or code fix
Assess enhancements for possible implementation/change
order
Usability Test
Determine scope of test - level of functionality and web pages
to be included in prototype
Develop the test scenarios and tasks to be tested
Prep data if needed
Assign facilitator, observers and technical support staff
Determine customer groups and number of sessions
Send invitations to participants
Prepare test area
Execute tests and collect observations
Debrief participants and observers
Analyze findings
Fix errors
Log enhancements and prioritize for immediate or future
development
System Test Plan
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Project Name
e Vision Workplan
for Texas Workforce Network Testing
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Develop written test plan with resources, roles &
responsibilities, defect tracking procedures, data prep
requirements, converted data requirements, and testing
methodologies
Define the testing tools needed for each testing level
Identify dependencies or risks that may impact the schedule
Develop test cycles, subcycles and get sign off
Develop test conditions, test scripts and expected results and
get sign off
Create a results column for each browser tested - IE and
Netscape both required
Ensure test conditions will test results with both converted and
new data
Develop detailed system test schedule
System Test Preparation
Book room and equipment needed for system test - ensure
different browsers and operating systems available
Schedule all required participants
Convert data
Complete data prep for specific test conditions and tests
against new data
System Test Execution
Execute test scripts in both IE and Netscape
Document errors and enhancement comments
Fix errors
Retest and close errors
Plan and conduct regression test
Sign off system test
Acceptance Test
Determine objectives of acceptance test
Consider training pilot for the acceptance test participants -
will help prepare the test participants and will test the training
approach and materials
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Project Name
e Vision Workplan
for Texas Workforce Network Testing
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Develop test scripts or select subset of system test scripts
Identify and schedule test facilitator, participants and technical
support
Convert data
Complete data prep for specific test conditions and tests
against new data
Execute test scripts
Document errors and enhancement comments
Fix errors
Retest and close errors
Sign off acceptance test
Performance/Stress Test
Set requirements for average and maximum response times
Determine number of simultaneous users required to stress
system
Determine different connection types and speeds required for
test
Determine method of testing - software or human driven or
combination
Write test scripts and develop test logs
Conduct tests
Analyze results, including hardware assessment, and
determine corrective action plan if needed
Pilot Test
Determine pilot objectives
Identify diverse group of pilot participants with characteristics
to achieve objectives
Determine pilot environment - parallel system or production
Determine how to limit access to the pilot site
Develop written pilot plan and get sign off
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Project Name
e Vision Workplan
for Texas Workforce Network Testing
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Develop and distribute appropriate correspondence to
customers or user group
Convert data appropriate for pilot depending on environment
Conduct pilot and debrief participants
Analyze results and determine corrective action plan if needed
Assess implementation readiness based on pilot results
Sign off pilot test
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Project Name
e Vision Workplan
for Texas Workforce Network Implementation
Implementation
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Implementation Criteria
Set formal implementation criteria well before implementation
Ensure all implementation criteria have been met
Hold go/no go meeting with primary stakeholder
representatives
Implementation Plan
Prepare expectations document and get signatures agreeing
upon deliverable contents, standards/templates, and
acceptance criteria
Develop formal, detailed implementation plan with all tasks
and due dates required for successful implementation
including technical, program, and communication steps
Identify risks and develop contingency plans
Carry out planned method for Internet customers to contact
help, implement appropriate e-mail groups, toll-free numbers,
ACD functionality, etc., and give the Help Desk contacts &
numbers to the Unisys Help Desk
Determine if temporary web pages are required during
implementation process to notify customers
Coordinate implementation plan and conversion plan tasks
Email new FTP info to Output Control (Laura Hernandez) to
update the “Outgoing/Incoming Cartridges, Tapes and FTPs”
spreadsheet
Identify all roles and responsibilities
Conduct implementation meeting with all necessary parties
and review schedule and tasks
Create and distribute contact lists with contact roles and
multiple contact methods
Schedule technical support staff
Schedule customer support staff
Arrange for building and room access for non-traditional
business hours
Page 30
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Project Name
e Vision Workplan
for Texas Workforce Network Implementation
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Web Site Integration
Have program staff review existing web pages to determine
necessary content changes to reflect new
functionality/processes
Review web site to determine all changes required to existing
links
Determine placement and labels of new links to site
Set length of shakedown period before highlighting new
application as featured link
Determine applicable customer group home pages for
featured links and draft language
Schedule timing for each change
Implement changes
Test search results, check ranking for application home page
and other key pages, and change keywords if needed
System Acceptance
Set formal system acceptance criteria well before
implementation
Ensure all acceptance criteria have been met
Authorize final payment
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Project Name
e Vision Workplan
for Texas Workforce Network Transition
Transition
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
System Documentation
Develop technical support information - include information
about the hardware and software configuration, the database
strucure and maintenance processes
Develop application source code documentation
Develop system configuration documentation
Print and distribute the documentation and place on shared
LAN directory
Knowledge Transfer
Identify all system maintenance staff well in advance and
involve them whenever possible
Schedule maintenance staff from all areas, not just application
maintenance, to attend knowledge transfer sessions
Application Functionality Overview
Application Architecture Overview
Deliverable Overview
Data Model Overview
Server Overview
Directory Structure Overview
Automated Server Password Maintenance Overview
Problem Report Overview
Enhancement List Overview
Current Roles and Responsibilities
System Acceptance and Warranty Work Checklist
Warranty Period
Put warranty process and procedures in writing
Clarify that document is process only and does negate or
modify contract warranty information, and include summary of
warranty terms
Identify processes used to determine if item covered under
warranty, to report the error to the vendor, to escalate issues
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Project Name
e Vision Workplan
for Texas Workforce Network Transition
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Confirm location and security access for warranty work and
agree upon migration coordination
Determine length of time TWC has to test the fix before it is
accepted by default
Clarify warranty ending date - no new problems reported after
end date but ongoing break/fix work to continue until resolved
Obtain signatures from vendor and agency representatives
Conduct meeting or conference call with vendor, user,
technical and testing staff to ensure everyone understands
roles, responsibilities and procedures
Execute warranty processes
Maintenance
Establish the current IT1 problem report and enhancement
request processes for regular maintenance
Notify users of any changes in procedure from the system
development and warranty work processes
Encourage users and technical staff to work together closely
during transition for system background, error recreation, etc.
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Project Name
e Vision Workplan
for Texas Workforce Network Closeout
Closeout
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Evaluation
Conduct assessment of how well application meets customer
needs
Conduct lessons learned/ best practices brainstorming
exercise
Document lessons learned and best practices
Assess project products as possible resources for other
projects - add to Resources folder in Inet_Global if appropriate
Update current project processes based on evaluation
Complete PIER review for DIR if required
Contract Closeout
Monitor final acceptance criteria and warranty work
Track final payments to vendors
Perform project end QA activities
Asset Management
Follow up with Asset Management for projects over $50,000.
Inform them software development complete and whether
TWC owns the source code or pays licensing costs. Provide
the property number of the server that the application resides
on.
Follow up with Asset Management for enhancements over
25% of the original cost, if software product already covered
by Asset Management.
Project Records Cleanup
Update project management plan with final information
Verify all deliverables on LAN
Verify hardcopy of all deliverables for project records
Separate final deliverables from working files
Password protect final deliverables for modification
Delete files no longer needed
Provide electronic files to other areas as needed
Burn CDs of project directory
Page 34
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Project Name
e Vision Workplan
for Texas Workforce Network Closeout
Hours Est. Sched. Actual
Resp. Begin Pri-
Status To Hrs to Comp. Comp. Comments
Party Date ority
Date Comp Date Date
Review paper files from project and discard or store
Reassignment of Personnel
Transfer TWC programmer/analysts to maintenance or new
project role
Reassign Project Manager
Clarify user's ongoing roles as they transition back to program
area
Reassignment of Material Resources
Inventory remaining supplies and equipment
Assess needs of future or existing projects, ongoing
maintenance, etc.
Transfer resources
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