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Program Management Certificate

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					Program: Maintenance Management Certificate Program                              Assessment Coordinator: Christopher Schearer
Department:    Educational Outreach                                              Accredited/External Org: N/A



Program Description and Schedule:

This certificate program is designed for Maintenance managers, plant engineers, building managers, and any other individual who receives
maintenance reports for their organizations. The program addresses the new and on-going issues of concern to maintenance professionals who take
back to their organizations a broader base of knowledge in many areas of maintenance. The curriculum consists of four seminars. Students who
successfully complete all four seminars will receive the Certificate in Maintenance Management. Each class in the curriculum is offered as a stand-
alone two-day seminar. Not all classes are offered each term. The certificate program consists of a total of 60 (6 CEU’s) contact hours. Each class
is 1.5 CEU’s

Core Classes: The core class which all students must complete to earn the certificate are: How to Design & Implement a Superior
(Predictive/Preventive) Maintenance Program (SMP), How to Manage Maintenance for Results (MMR), Improving Maintenance Planning,
Scheduling and Control (IMP), and Management Skills for Maintenance Supervisors (SMS).




                                                                                                                                                      1
Student Learning Outcomes for the Maintenance Management Certificate Program

   a. By the end of the Maintenance Management Certificate Program the student will be able to define 17 key indicators used to evaluate the
      maintenance goals of an organization.

   b. By the end of the Maintenance Management Certificate Program the student will be able to describe the criteria used for managing
      maintenance planning, scheduling, and control.

   c. By the end of the Maintenance Management Certificate Program the student will be able to analyze when and where to employ
      predictive/preventive maintenance.

   d. By the end of the Maintenance Management Certificate Program the student will be able use life cycle costing (LCC).

   e. By the end of the Maintenance Management Certificate Program the student will be able to plan an effective preventive maintenance program

   f. By the end of the Maintenance Management Certificate Program the student will be able to evaluate software used for maintenance
      scheduling and control.

   g. By the end of the Maintenance Management Certificate Program the student will be to use progress and exception reports to improve
      maintenance productivity.

   h. By the end of the Maintenance Management Certificate Program the student will be able to use qualitative and quantitative measures to
      appraise and improve maintenance planning, scheduling and control.

   i. By the end of the Maintenance Management Certificate Program the student will be able to define an effective maintenance plan,

   j. By the end of the Maintenance Management Certificate Program the student will be able to define barriers to good communication.

   k. By the end of the Maintenance Management Certificate Program the student will be able to design and implement a 10 phase PIP
      (Productivity Improvement Program) to improve maintenance performance.

   l. By the end of the Maintenance Management Certificate Program the student will know how to conduct a maintenance opportunity study.

   m. By the end of the Maintenance Management Certificate Program the student will be able to plan realistic predictive and preventive
      maintenance standards and controls.



                                                                                                                                               2
Maintenance Management Certificate Program: Curriculum Alignment of Student Learning Outcomes:

                             Design & Implement a
                                                           How to Manage     Improving Maintenance   Management Skills for
                                    Superior
                                                           Maintenance for    Planning, Scheduling      Maintenance
                             (Predictive/Preventive)
                                                              Results             and Control            Supervisors
                             Maintenance Program
                  STUDENT
                 LEARNING
                 OUTCOMES
                     A       IER
                     B       E                         E                                             E
                     C       IER
                     D       IE
                     E       IE                        I E                   IE                      IE
                     F                                                       I
                     G                                                       IE
                     H                                                       I E                     IE
                     I       IE                        E                     I                       IE
                     J                                 IE                                            IE
                     K       IE
                     L                                 IE                                            IE
                     M       E                         I                                             I

I-Introduced   E-Enriched   R-Reinforced




                                                                                                                             3
Evidence/Artifacts used to assess Student Learning Outcomes

                                                     Methods/         Expected
                                                    Instruments     Measures from       When and Where will the Methods /
                                                     Direct and      Methods or          instruments and data be collected
                                                      Indirect       Instruments
                  STUDENT LEARNING
                     OUTCOMES
                                                                                    Written assessments/and or oral presentations
                                         Written activities /oral
                          A              presentations/
                                                                    Pass No Pass    are conducted at the end of the instructional
                                                                                    period. (SMP)
                                                                                    Written assessments/and or oral presentations
                                         Written activities /oral
                          B              presentations/
                                                                    Pass No Pass    are conducted at the end of the instructional
                                                                                    period. (SMP,MMR,SMS)
                                                                                    Written assessments/and or oral presentations
                                         Written activities /oral
                          C              presentations/
                                                                    Pass No Pass    are conducted at the end of the instructional
                                                                                    period. (SMP,IMP,SMS)
                                                                                    Written assessments/and or oral presentations
                                         Written activities /oral
                          D              presentations/
                                                                    Pass No Pass    are conducted at the end of the instructional
                                                                                    period. (SMP)
                                                                                    Written assessments/and or oral presentations
                                         Written activities /oral
                          E              presentations/
                                                                    Pass No Pass    are conducted at the end of the instructional
                                                                                    period. (SMP,MMR,IMP,SMS)
                                                                                    Written assessments/and or oral presentations
                                         Written activities /oral
                          F              presentations/
                                                                    Pass No Pass    are conducted at the end of the instructional
                                                                                    period. (IMP)
                                                                                    Written assessments/and or oral presentations
                                         Written activities /oral
                          G              presentations/
                                                                    Pass No Pass    are conducted at the end of the instructional
                                                                                    period. (IMP)
                                                                                    Written assessments/and or oral presentations
                                         Written activities /oral
                          H              presentations/
                                                                    Pass No Pass    are conducted at the end of the instructional
                                                                                    period. (IMP,SMS)
                                                                                    Written assessments/and or oral presentations
                                         Written activities /oral
                           I             presentations/
                                                                    Pass No Pass    are conducted at the end of the instructional
                                                                                    period. (SMP,MMR,IMP,SMS)
                                                                                    Written assessments/and or oral presentations
                                         Written activities /oral
                          J              presentations/
                                                                    Pass No Pass    are conducted at the end of the instructional
                                                                                    period. (MMR,SMS)
                                                                                    Written assessments/and or oral presentations
                                         Written activities /oral
                          K              presentations/
                                                                    Pass No Pass    are conducted at the end of the instructional
                                                                                    period. (SMP)
                                                                                    Written assessments/and or oral presentations
                                         Written activities /oral
                          L              presentations/
                                                                    Pass No Pass    are conducted at the end of the instructional
                                                                                    period. (MMR,SMS)
                                                                                    Written assessments/and or oral presentations
                                         Written activities /oral
                          M              presentations/
                                                                    Pass No Pass    are conducted at the end of the instructional
                                                                                    period. (SMP,MMR,SMS)
                                                                                                                                    4
Dissemination of Information over the 5 year period of this plan.


                               Who will Analyze the Data                       When, where, how will the results be disseminated to stakeholders

           STUDENT
          LEARNING
          OUTCOMES
                                                                     CEUs awarded for the program are recorded by the UNLV Registrar’s Office on a permanent
                      Instructors will submit grades at the end of   Continuing Education transcript. Educational Outreach will maintain a file for each class for a
              A       each class to the Program Coordinator (PC)     period of five years. PC will submit grades to the Professional Development Center (PDC) who
                                                                     will store the results, which will be available for review.
                                                                     CEUs awarded for the program are recorded by the UNLV Registrar’s Office on a permanent
                      Instructors will submit grades at the end of   Continuing Education transcript. Educational Outreach will maintain a file for each class for a
              B       each class to the Program Coordinator (PC)     period of five years. PC will submit grades to the Professional Development Center (PDC) who
                                                                     will store the results
                                                                     CEUs awarded for the program are recorded by the UNLV Registrar’s Office on a permanent
                      Instructors will submit grades at the end of   Continuing Education transcript. Educational Outreach will maintain a file for each class for a
              C       each class to the Program Coordinator (PC)     period of five years. PC will submit grades to the Professional Development Center (PDC) who
                                                                     will store the results
                                                                     CEUs awarded for the program are recorded by the UNLV Registrar’s Office on a permanent
                      Instructors will submit grades at the end of   Continuing Education transcript. Educational Outreach will maintain a file for each class for a
              D       each class to the Program Coordinator (PC)     period of five years. PC will submit grades to the Professional Development Center (PDC) who
                                                                     will store the results
                                                                     CEUs awarded for the program are recorded by the UNLV Registrar’s Office on a permanent
                      Instructors will submit grades at the end of   Continuing Education transcript. Educational Outreach will maintain a file for each class for a
              E       each class to the Program Coordinator (PC)     period of five years. PC will submit grades to the Professional Development Center (PDC) who
                                                                     will store the results
                                                                     CEUs awarded for the program are recorded by the UNLV Registrar’s Office on a permanent
                      Instructors will submit grades at the end of   Continuing Education transcript. Educational Outreach will maintain a file for each class for a
              F       each class to the Program Coordinator (PC)     period of five years. PC will submit grades to the Professional Development Center (PDC) who
                                                                     will store the results
                                                                     CEUs awarded for the program are recorded by the UNLV Registrar’s Office on a permanent
                      Instructors will submit grades at the end of   Continuing Education transcript. Educational Outreach will maintain a file for each class for a
              G       each class to the Program Coordinator (PC)     period of five years. PC will submit grades to the Professional Development Center (PDC) who
                                                                     will store the results
                                                                     CEUs awarded for the program are recorded by the UNLV Registrar’s Office on a permanent
                      Instructors will submit grades at the end of   Continuing Education transcript. Educational Outreach will maintain a file for each class for a
              H       each class to the Program Coordinator (PC)     period of five years. PC will submit grades to the Professional Development Center (PDC) who
                                                                     will store the results
                                                                     CEUs awarded for the program are recorded by the UNLV Registrar’s Office on a permanent
                      Instructors will submit grades at the end of   Continuing Education transcript. Educational Outreach will maintain a file for each class for a
              I       each class to the Program Coordinator (PC)     period of five years. PC will submit grades to the Professional Development Center (PDC) who
                                                                     will store the results

                                                                                                                                                                       5
                                                   CEUs awarded for the program are recorded by the UNLV Registrar’s Office on a permanent
    Instructors will submit grades at the end of   Continuing Education transcript. Educational Outreach will maintain a file for each class for a
J   each class to the Program Coordinator (PC)     period of five years. PC will submit grades to the Professional Development Center (PDC) who
                                                   will store the results
                                                   CEUs awarded for the program are recorded by the UNLV Registrar’s Office on a permanent
    Instructors will submit grades at the end of   Continuing Education transcript. Educational Outreach will maintain a file for each class for a
K   each class to the Program Coordinator (PC)     period of five years. PC will submit grades to the Professional Development Center (PDC) who
                                                   will store the results
                                                   CEUs awarded for the program are recorded by the UNLV Registrar’s Office on a permanent
    Instructors will submit grades at the end of   Continuing Education transcript. Educational Outreach will maintain a file for each class for a
L   each class to the Program Coordinator (PC)     period of five years. PC will submit grades to the Professional Development Center (PDC) who
                                                   will store the results




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