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Program Management Plan Pmi


Program Management Plan Pmi document sample

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									                                      PMI® PDU Credits

SkillSoft is a PMI® Charter-Global Registered Education Provider (R.E.P.). With this
 designation, SkillSoft is approved by PMI to offer Professional Development Unit
      (PDU) credits for its courses that are related to project and/or program
  management. In addition, SkillSoft courses that are aligned with PMI®'s Project
Management Book of Knowledge (PMBOK® Guide ), are pre-approved for Contact
      Hour credits for individuals who are preparing to apply for one of PMI®'s
                                 certification exams.

The following tabs organize those courses that are elligible for PMI® PDU credits by

                                   Active Library
                                    ANS Library
                                   Retired Library

                                Content is orderable
                   Content has full technical support provided
                 Content is included in SkillSoft’s website catalog.

                          ANS (Available Not Supported)

   Content is orderable, but not part of Solution Areas or SkillChoice packaging
      Support will still be provided for troubleshooting browsers and Java
                Content is not included in our published catalogs.

                  Content is not provided with technical support
                 Content is not included in our published catalogs.
Series      Course Title
Project Management Essentials - (PMBOK® Guide - Fourth Edition-aligned)
            Managing Projects within Organizations
            Project Management Overview
            Project Management Process Groups
Project Integration Management (PMBOK® Guide - Fourth Edition-aligned)
            Integrated Initiation and Planning
            Integrated Project Execution, Monitoring, and Control
            Integrated Project Change Control and Close
Project Scope Management (PMBOK® Guide - Fourth Edition-aligned)
            Project Requirements and Defining Scope
            Create Work Breakdown Structure
            Monitoring and Controlling Project Scope
Project Time Management (PMBOK® Guide - Fourth Edition-aligned)
            Defining and Sequencing Project Activities
            Estimating Activity Resources and Durations
            Developing and Controlling the Project Schedule
Project Cost Management (PMBOK® Guide - Fourth Edition-aligned)
            Estimating and Budgeting Project Costs
            Controlling Costs
Project Quality Management (PMBOK® Guide - Fourth Edition-aligned)
            Project Quality Planning
            Quality Assurance and Quality Control
Project Human Resource Management (PMBOK® Guide - Fourth Edition-aligned)
            Planning Project Human Resources
            Managing Project Human Resources
Project Communications Management (PMBOK® Guide - Fourth Edition-aligned)
            Stakeholders and the Communication Management Plan
            Processes for Managing Project Communications
Project Risk Management (PMBOK® Guide - Fourth Edition-aligned)
            Risk Management Planning
            Performing Risk Analysis
            Risk Response, Monitor, and Control
            Identifying Project Risks
Project Procurement Management (PMBOK® Guide - Fourth Edition-aligned)
            Planning Project Procurement
            Managing Procurements
Code of Ethics and Professional Conduct (PMI® Standard-aligned)
            The Role of Ethics in Project Management
            Core PMI® Values and Ethical Standards
Live Learning
            Project Management Professional Certification (PMP) 4th Edition Aligned
            Project Management Professional Certification (PMP) 2005 Ver 2.0
            Superior Project Management (SPM)
            Certified Associate in Project Management (CAPM)
            CompTIA Project + (2009 Edition) Expert Live with Encore
            CompTIA Project+
Live Learning
            Managing Your Time for Business Result
            Professional Communication
            High Impact Presentations
            Negotiating - Getting Past No to Yes!
            Managing a Project Team
            Managing, Measuring, and Maximizing Performance
            Coaching Skills for Supervisors and Managers                 
Live Learning
            Managing Projects with Microsoft Office Project 2007
How to Write an Effective Internal Business Case
            Preparing a Business Case
            Writing a Business Case
            Presenting Your Case
The Effective Business Meeting
            Planning an Effective Business Meeting
            Leading an Effective Business Meeting
            Participating Effectively in a Business Meeting
Professionalism and Business Etiquette
            Standard Business Etiquette
            Communication Business Etiquette
            Etiquette at the Business Meeting
            Business Etiquette for Supervisors
Building Improved Work Relationships
            Effective Interfunctional Relationships
            Effective Intercultural Relationships
            Effective Intergender Relationships
            Effective Relationships with Customers
            Effective Relationships with Business Partners
Interpersonal Communication
            Interpersonal Communication: Communicating with Confidence
            Interpersonal Communication: Targeting Your Message
            Interpersonal Communication: Listening Essentials
            Interpersonal Communication: Communicating Assertively
            Interpersonal Communication: Being Approachable
Workplace Conflict
            Workplace Conflict: Recognizing and Responding to Conflict
            Workplace Conflict: Strategies for Resolving Conflicts
Fundamentals of Working with Difficult People
            Working with Difficult People: Identifying Difficult People
            Working with Difficult People: How to Work with Aggressive People
            Working with Difficult People: How to Work with Negative People
            Working with Difficult People: How to Work with Procrastinators
            Working with Difficult People: How to Work with Manipulative People
            Working with Difficult People: How to Work with Self-serving People
            Working with Difficult People: Dealing with Micromanagers
Negotiation essentials
            Negotiation Essentials: What Is Negotiation?
            Negotiation Essentials: Planning for Negotiation
            Negotiation Essentials: Communicating
            Negotiation Essentials: Persuading
            Negotiation Essentials: Avoiding Pitfalls in Negotiations
Fundamentals of Cross Cultural Communication
            Culture and Its Effect on Communication
            Communicating Across Cultures
            Improving Communication in Cross-cultural Relationships
Getting Results without Direct Authority
            Getting Results without Authority: Building Relationships and Credibility
            Getting Results without Direct Authority: Reciprocity
            Getting Results without Authority: Persuasive Communication
            Getting Results without Direct Authority: Influencing Your Boss
Listening Essentials
            Listening Essentials: The Basics of Listening
            Listening Essentials: Improving Your Listening Skills
Constructive Feedback and Criticism
            Giving Feedback
            Giving Constructive Criticism
            Receiving Feedback and Criticism
Basic Presentation Skills
            Basic Presentation Skills: Planning a Presentation
            Basic Presentation Skills: Creating a Presentation
            Basic Presentation Skills: Delivering a Presentation
Customer Service Fundamentals
            Customer Service Fundamentals: Building Rapport in Customer Relationships
            Customer Service in the Field
            Customer Service over the Phone
            Internal Customer Service
            Customer Service Confrontation and Conflict
            Shaping the Direction of Customer Service in Your Organization
Practical Budgeting Skills for Business
            Creating and Analyzing an Operating Budget
Finance and Accounting Essentials for Non-financial Professionals
            Principles of Accounting and Finance for Non-financial Professionals
            Cash Flow Management Essentials for Non-financial Professionals
            The Time Value of Money and Investment Decisions for Non-financial Professionals
            The Essentials of Budgeting for Non–financial Professionals
            Financial Statements for Non-financial Professionals
            Analyzing Financial Statements for Non-financial Professionals
Certified Business Analysis Professional (CBAP™) - BABOK® Guide V2.0 aligned
            Introduction to Business Analysis and Essential Competencies
            Introduction to Business Analysis Planning
            Planning Business Analysis Communication and Monitoring
IT Infrastructure Library (ITIL) v3 Foundation Syllabus v4.2
            ITIL V3 Foundation Syllabus v4.2: ITIL and the Service Lifecycle
            ITIL V3 Foundation Syllabus V4.2: Service Strategy Fundamentals
            ITIL V3 Foundation Syllabus v4.2: Service Strategy Processes
            ITIL V3 Foundation Syllabus v4.2: Service Design Fundamentals
            ITIL V3 Foundation Syllabus v4.2: Service Design Processes
            ITIL V3 Foundation Syllabus v4.2: Service Transition Processes and Principles
            ITIL V3 Foundation Syllabus v4.2: Service Operation Principles and Functions
            ITIL V3 Foundation Syllabus v4.2: Service Operation Processes
            ITIL V3 Foundation Syllabus v4.2: Continual Service Improvement Fundamentals
PRINCE2®: 2009 Foundation
            Overview of Project Management (PRINCE2®: 2009-aligned)
            Project Organization, Planning and Risk (PRINCE2®: 2009-aligned)
            Project Quality, Change and Progress (PRINCE2®: 2009-aligned)
            Starting Up, Initiating and Directing a Project (PRINCE2®: 2009-aligned)
            Controlling, Managing and Closing a Project (PRINCE2®: 2009-aligned)
            Tailoring PRINCE2 to a Project Environment (PRINCE2®: 2009-aligned)
HR Compliance
            Employee Sexual Harassment Awareness
            Code of Conduct Awareness
            Workplace Ethics
            Workplace Diversity Awareness
            Doing Business with the Government
            Record Retention
            Independent Contractors and Temporary Employees
Business Execution
            Foundations for Business Execution
            Creating a Business Execution Culture
Leadership Essentials
            Leadership Essentials: Motivating Employees
            Leadership Essentials: Communicating Vision
            Leadership Essentials: Building Your Influence as a Leader
            Leadership Essentials: Leading with Emotional Intelligence
            Leadership Essentials: Leading Business Execution
            Leadership Essentials: Leading Innovation
            Leadership Essentials: Leading Change
            Leadership Essentials: Creating Your Own Leadership Development Plan
The Fundamentals of Business Crises Management
            Preparing for Business Crises
            Responding to Business Crises
            Recovering from Business Crises
Effectively Managing Top Performers
            Managing and Rewarding Top Performers
Advanced Management Skills
            Managing Cross Functions
            Managing Mangers
            Managing Upward Relationships
Moving into Management
            Taking on a Management Role
             Becoming a Manager: Responsibilities and Fears
             Becoming a Manager: Leading and Communicating
             A New Manager and the Company's Future
Problem Performance Management
             Problem Performance Prevention
             Problem Performance Identification
             Problem Performance Improvement
             Addressing Problem Performance
Effective Delegation
             The Basics of Delegation
             Delegation: the Personal Approach
             Managing Delegation
Facilitating Successfully
             The Facilitator Role
             Facilitative Fundamentals: Tools and Techniques
             Facilitating Meetings and Work Groups
             Facilitating Difficult Situations
             Facilitative Tools and Formats: Offering Options
             Facilitative Leadership
The Essentials of Mentoring
             Mentoring Effectively
             Mentoring as a Manager
             Implementing a Mentoring Program for the Organization
             Mentoring Strategies for the 21st Century
             Achieving Success: the Help of a Mentor
             Mentoring On-line
Appraising Performance
             Assessing Performance Continuously
             Performance Reviews
Managing Organizational Change
             Managing Change: Understanding Change
             Managing Change: Building Positive Support for Change
             Managing Change: Dealing with Resistance to Change
             Managing Change: Sustaining Organizational Change
Business Coaching Essentials
             Business Coaching: Getting Ready to Coach
             Business Coaching: Conducting Coaching Sessions
             Business Coaching: Building the Coaching Relationship
             Business Coaching: Using Different Coaching Styles
Management Essentials
             Management Essentials: Directing Others
             Management Essentials: Delegating
             Management Essentials: Developing Your Direct Reports
             Management Essentials: Confronting Difficult Employee Behavior
             Management Essentials: Managing a Diverse Team
             Management Essentials: Treating Your Direct Reports Fairly
             Management Essentials: Caring about Your Direct Reports
Microsoft Project 2002: Beginner (non-audio)
           Getting Started with Project 2002
           Tracking and Reporting with Project 2002
Microsoft Project 2002: Advanced (non-audio)
           Data Sources, Templates, and Customization in Project 2002
           Workgroup, Collaboration, and Advanced Reporting Options in Project 2002
Microsoft Office 2003: Beginning Project Professional
           Creating and Defining a Project
           Specifying and Assigning Resources
           Tracking and Reporting Progress
Microsoft Office 2007: Beginning Project
           Creating and Designing a Project with Project 2007
           Specifying and Assigning Resources in Project 2007
           Tracking and Reporting Progress with Project 2007
Microsoft Office 2007: Advanced Project
           Advanced Customization with MS Project 2007
Microsoft Office 2010: Beginning Project
           Introduction to Project Management using Project 2010
           Introduction to Project 2010
           Initializing a Project with Project 2010
           Defining Project Properties in Project 2010
           Building a Schedule with Project 2010
           Creating Resources in Project 2010
           Managing Resource Assignments with Project 2010
           Monitoring Schedule Performance with Project 2010
           Communicating Project Information with Project 2010
Microsoft Office 2010: Advanced Project
           Advanced Customizing with Project 2010
           Advanced Tools for Managing Multiple Projects with Project 2010
           Advanced Resource Management with Project 2010
           Advanced Scheduling Management with Project 2010
           Advanced Reporting and Management Tools in Project 2010
Managing Customer-Driven Process Improvement
           Why Customer Driven?
           Identifying What the Customer Wants
           Translating Requirements into Process Goals
           Understanding Processes
           Implementing Improvements
           Managing Process Improvements
Six Sigma Champion Training
           Introduction to Six Sigma for Champions
           Six Sigma Process Improvement
           Six Sigma Project and Project Teams
Six Sigma Foundations
           Introduction to Six Sigma
Fundamentals of Lean for Business Organizations
           Introduction to Lean for Service and Manufacturing Organizations
            Using Lean for Perfection and Quality
            Lean Tools and Techniques for Flow and Pull
            Reducing Waste and Streamlining Value Flow Using Lean
            Value Stream Mapping in Lean Business
            Applying Lean in Service and Manufacturing Organizations
Operations Management
            Operations Management and the Organization
            Operations Management: Product and Service Management
            Operations and Supply Chain Management
            Operations Management: Inventory Management
            Operations Management: Forecasting and Capacity Planning
            Operations Management: Operations Scheduling
            Operations Management: Management of Quality
            Operations Management: Facilities Planning and Management
Working without a Net - The Business of Risk
            Risk Basics
            Approaches to Risk Management
            Decisions and Risk
            Strategic Planning and Risk Management
            Risk Strategies: The Cutting Edge
Generating Creative & Innovative Ideas
            Generating Creative and Innovative Ideas: Enhancing Your Creativity
            Generating Creative and Innovative Ideas: Maximizing Team Creativity
            Generating Creative and Innovative Ideas: Verifying and Building on Ideas
Effective Time Management
            Time Management: Analyzing Your Use of Time
            Time Management: Planning and Prioritizing Your Time
            Time Management: Avoiding Time Stealers
Problem Solving and Decision Making Strategies
            Problem Solving: The Fundamentals
            Problem Solving: Determining and Building Your Strengths
            Problem Solving: Digging Deeper
            Decision Making: The Fundamentals
            Decision Making: Tools and Techniques
            Decision Making: Making Tough Decisions
Building and Maintaining Trust
            Building Trust
            Rebuilding Trust
Project Management for Non-Project Managers
            Project Management Fundamentals
            Initiating and Planning an Project
            Managing a Project
            Troubleshooting and Closing the Project
Program Management Overview
            Introduction to Program Management
            Program Life Cycle and Benefits Management
IT Project Management Essentials
           IT Project Management Essentials: Introduction to IT Project Management
           IT Project Management Essentials: Initiating and Planning IT Projects
           IT Project Management Essentials: Executing IT Projects
           IT Project Management Essentials: Monitoring and Controlling IT Projects
           IT Project Management Essentials: Managing Risks in an IT Project
           IT Project Management Essentials: Testing Deliverables and Closing IT Projects
Agile Software Development
           Introducing Agile Software Development
           Planning an Agile Software Development Project
           Managing Agile Software Development
           Agile Programming and Testing
Moving From an Operational Manager to a Strategic Thinker
           Thinking Strategically
           Sustaining Competitive Advantage
           The Imperatives of Innovation and Leadership in Strategy
           Planning and Implementing a Business Strategy
Leading and Implementing Sustainable Green Business Strategies
           Introduction to Green Business and Sustainability
           Green Business: Planning Sustainability Strategies
           Green Business: Implementing Sustainability Strategies
Making Teams Work: Capitalizing on Conflict
           Team Conflict: The Seeds of Dissent
           Analyzing Workplace War Zones
           Getting Past Clashes: Valuing Team Diversity
           Conquering Conflict through Communication
           The Path to Peace and Harmony
           Manager's Performance Guide - Team Conflict Skills
Optimizing Your Performance on a Team
           Being an Effective Team Member
           Establishing Team Goals and Responsibilities
           Elements of a Cohesive Team
           Effective Team Communication
           Using Feedback to Improve Team Performance
Leading Teams
           Leading Teams: Launching a Successful Team
           Leading Teams: Establishing Goals, Roles, and Guidelines
           Leading Teams: Developing the Team and its Culture
           Leading Teams: Building Trust and Commitment
           Leading Teams: Fostering Effective Communication and Collaboration
           Leading Teams: Motivating and Optimizing Performance
           Leading Teams: Dealing with Conflict
           Leading Teams: Managing Virtual Teams
 SkillSoft Course ID   Estimated Duration   PMI Course ID   PMI/PDU Contact Hours

proj_05_a01_bs_enus            2               PR5A01          2         Yes
proj_05_a02_bs_enus           1.5              PR5A02         1.5        Yes
proj_05_a03_bs_enus            2               PR5A03          2         Yes

proj_06_a01_bs_enus            2               PR6A01          2         Yes
proj_06_a02_bs_enus           1.5              PR6A02         1.5        Yes
proj_06_a03_bs_enus           1.5              PR6A03         1.5        Yes

proj_07_a01_bs_enus            2               PR7A01          2         Yes
proj_07_a02_bs_enus           1.5              PR7A02         1.5        Yes
proj_07_a03_bs_enus           1.5              PR7A03         1.5        Yes

proj_08_a01_bs_enus            2               PR8A01          2         Yes
proj_08_a02_bs_enus            2               PR8A02          2         Yes
proj_08_a03_bs_enus            2               PR8A03          2         Yes

proj_09_a01_bs_enus            2               PR9A01          2         Yes
proj_09_a02_bs_enus           1.5              PR9A02         1.5        Yes

proj_10_a01_bs_enus            2              PR10A01          2         Yes
proj_10_a02_bs_enus            2              PR10A02          2         Yes

proj_11_a01_bs_enus            2              PR11A01          2         Yes
proj_11_a02_bs_enus            2              PR11A02          2         Yes

proj_12_a01_bs_enus            2              PR12A01          2         Yes
proj_12_a02_bs_enus            2              PR12A02          2         Yes

proj_13_a01_bs_enus           1.5             PR13A01         1.5        Yes
proj_13_a02_bs_enus            2              PR13A02          2         Yes
proj_13_a03_bs_enus            2              PR13A03          2         Yes
proj_13_a04_bs_enus            2              PR13A04          2         Yes

proj_14_a01_bs_enus            2              PR14A01          2         Yes
proj_14_a02_bs_enus            2              PR14A02          2         Yes

proj_15_a01_bs_enus           1.5             PR15A01         1.5        Yes
proj_15_a02_bs_enus            2              PR15A02          2         Yes

     LLPM0004                 35               PMP004         35         Yes
     LLPM0003                 35               PMP001         35         No
     LLPM0001                 35               SPM001         35         No
     LLPM0002                 35              CAPM01          35         No
     LLCT0010                 30              LLCT0010        24         No
     LLCT0004                 24                LLCTP1        24         No
     LLPD0005         6           LLPD05          6     No
     LLPD0006         6           LLPD06          6     No
     LLPD0001         6           LLPD01          6     No
     LLPD0007         6           LLPD07          6     No
     LLPD0003         6           LLPD03          6     No
     LLPD0004         6           LLPD04          6     No
     LLPD0002         6           LLPD02          6     No

     LLMS0028         24          PROJ07          24    No

comm_01_a01_bs_enus   2.5         CO1A01          2.5   No
comm_01_a02_bs_enus   2.5         CO1A02          2.5   No
comm_01_a03_bs_enus   2.5         CO1A03          2.5   No

comm_06_a01_bs_enus   2.5         CM6A01          2.5   No
comm_06_a02_bs_enus   2.5         CM6A02          2.5   No
comm_06_a03_bs_enus   2.5         CM6A03          2.5   No

comm_11_a01_bs_enus   2.5         CM11A1          2.5   No
comm_11_a02_bs_enus   2.5         CM11A2          2.5   No
comm_11_a03_bs_enus    3          CM11A3           3    No
comm_11_a04_bs_enus   2.5         CM11A4          2.5   No

comm_12_a01_bs_enus   2.5         CM12A1          2.5   No
comm_12_a02_bs_enus    2          CM12A2           2    No
comm_12_a03_bs_enus    2          CM12A3           2    No
comm_12_a04_bs_enus    2          CM12A4           2    No
comm_12_a05_bs_enus    3          CM12A5           3    No

comm_21_a01_bs_enus   1     comm_21_a01_bs_enus   1     No
comm_21_a02_bs_enus   1     comm_21_a02_bs_enus   1     No
comm_21_a03_bs_enus   1     comm_21_a03_bs_enus   1     No
comm_21_a04_bs_enus   1     comm_21_a04_bs_enus   1     No
comm_21_a05_bs_enus   1     comm_21_a05_bs_enus   1     No

comm_22_a01_bs_enus   1     comm_22_a01_bs_enus   1     No
comm_22_a02_bs_enus   1     comm_22_a02_bs_enus   1     No

comm_23_a01_bs_enus   1     comm_23_a01_bs_enus   1     No
comm_23_a02_bs_enus   1     comm_23_a02_bs_enus   1     No
comm_23_a03_bs_enus   1     comm_23_a03_bs_enus   1     No
comm_23_a04_bs_enus   1     comm_23_a04_bs_enus   1     No
comm_23_a05_bs_enus   1     comm_23_a05_bs_enus   1     No
comm_23_a06_bs_enus   1     comm_23_a06_bs_enus   1     No
comm_23_a07_bs_enus   1     comm_23_a07_bs_enus   1     No
comm_24_a01_bs_enus    1     comm_24_a01_bs_enus    1     No
comm_24_a02_bs_enus    1     comm_24_a02_bs_enus    1     No
comm_24_a03_bs_enus    1     comm_24_a03_bs_enus    1     No
comm_24_a04_bs_enus    1     comm_24_a04_bs_enus    1     No
comm_24_a05_bs_enus    1     comm_24_a05_bs_enus    1     No

comm_26_a01_bs_enus    1     comm_26_a01_bs_enus    1     No
comm_26_a02_bs_enus    1     comm_26_a02_bs_enus    1     No
comm_26_a03_bs_enus    1     comm_26_a03_bs_enus    1     No

comm_27_a01_bs_enus    1     comm_27_a01_bs_enus    1     No
comm_27_a03_bs_enus    1     comm_27_a03_bs_enus    1     No
comm_27_a02_bs_enus    1     comm_27_a02_bs_enus    1     No
comm_27_a04_bs_enus    1     comm_27_a04_bs_enus    1     No

comm_28_a01_bs_enus    1     comm_28_a01_bs_enus    1     No
comm_28_a02_bs_enus    1     comm_28_a02_bs_enus    1     No

comm_29_a01_bs_enus    1     comm_29_a01_bs_enus    1     No
comm_29_a02_bs_enus    1     comm_29_a02_bs_enus    1     No
comm_29_a03_bs_enus    1     comm_29_a03_bs_enus    1     No

comm_33_a01_bs_enus    1     comm_33_a01_bs_enus    1     No
comm_33_a02_bs_enus    1     comm_33_a02_bs_enus    1     No
comm_33_a03_bs_enus    1     comm_33_a03_bs_enus    1     No

cust_09_a01_bs_enus    1     cust_09_a01_bs_enus    1     No
cust_09_a02_bs_enus    1     cust_09_a02_bs_enus    1     No
cust_09_a03_bs_enus    1     cust_09_a03_bs_enus    1     No
cust_09_a04_bs_enus    1     cust_09_a04_bs_enus    1     No
cust_09_a05_bs_enus    1     cust_09_a05_bs_enus    1     No
cust_09_a06_bs_enus    1     cust_09_a06_bs_enus    1     No

      FIN0161          3.5          FI0161          3.5   No

 fin_02_a01_bs_enus    1      fin_02_a01_bs_enus    1     No
 fin_02_a02_bs_enus    1      fin_02_a02_bs_enus    1     No
 fin_02_a03_bs_enus    1      fin_02_a03_bs_enus    1     No
 fin_02_a04_bs_enus    1      fin_02_a04_bs_enus    1     No
 fin_02_a05_bs_enus    1      fin_02_a05_bs_enus    1     No
 fin_02_a06_bs_enus    1      fin_02_a06_bs_enus    1     No

 ib_buap_a01_it_enus    2     ib_buap_a01_it_enus    2    No
 ib_buap_a02_it_enus   2.5    ib_buap_a02_it_enus   2.5   No
 ib_buap_a03_it_enus   2.5    ib_buap_a03_it_enus   2.5   No

 ib_itlu_a01_it_enus   1.5    ib_itlu_a01_it_enus   1.5   No
 ib_itlu_a02_it_enus    2    ib_itlu_a02_it_enus    2    No
 ib_itlu_a03_it_enus    1    ib_itlu_a03_it_enus    1    No
 ib_itlu_a04_it_enus   1.5   ib_itlu_a04_it_enus   1.5   No
 ib_itlu_a05_it_enus    2    ib_itlu_a05_it_enus    2    No
 ib_itlu_a06_it_enus    2    ib_itlu_a06_it_enus    2    No
 ib_itlu_a07_it_enus    1    ib_itlu_a07_it_enus    1    No
 ib_itlu_a08_it_enus   1.5   ib_itlu_a08_it_enus   1.5   No
 ib_itlu_a09_it_enus    1    ib_itlu_a09_it_enus    1    No

 ib_prin_a01_it_enus    1    ib_prin_a01_it_enus    1    No
 ib_prin_a02_it_enus    2    ib_prin_a02_it_enus    2    No
 ib_prin_a03_it_enus   1.5   ib_prin_a03_it_enus   1.5   No
 ib_prin_a04_it_enus   1.5   ib_prin_a04_it_enus   1.5   No
 ib_prin_a05_it_enus    2    ib_prin_a05_it_enus    2    No
 ib_prin_a06_it_enus   1.5   ib_prin_a06_it_enus   1.5   No

  lch_01_a01_lc_enus    1         LC1A01            1    No
 lchr_01_a01_lc_enus    1         LH1A01            1    No
 lchr_01_a02_lc_enus    1         LH1A02            1    No
 lchr_01_a03_lc_enus    1         LH1A03            1    No
       LCO0115         1.5        LC0115           1.5   No
       LCO0119          1         LCO119            1    No
       LCO0121         1.5        LC0121           1.5   No

     LEAD0151           4          LD0151           4    No
     LEAD0152          4.5         LD0152          4.5   No

lead_ 05_a01_bs_enus   1           LE5A01          1     No
lead_ 05_a02_bs_enus   1           LE5A02          1     No
lead_ 05_a03_bs_enus   1           LE5A03          1     No
lead_ 05_a04_bs_enus   1           LE5A04          1     No
lead_ 05_a05_bs_enus   1           LE5A05          1     No
lead_ 05_a06_bs_enus   1           LE5A06          1     No
lead_ 05_a07_bs_enus   1           LE5A07          1     No
lead_ 05_a08_bs_enus   1           LE5A08          1     No

     MGMT0171          2          MG0171           2     No
     MGMT0172          3          MG0172           3     No
     MGMT0173          2          MG0173           2     No

mgmt_01_a01_bs_enus    2.5        MG1A01           2.5   No

mgmt_02_a02_bs_enus     3         MG2A02            3    No
mgmt_02_a04_bs_enus    3.5        MG2A04           3.5   No
mgmt_02_a05_bs_enus     3         MG2A05            3    No

mgmt_03_a01_bs_enus    3.5        MG3A01           3.5   No
mgmt_03_a02_bs_enus   3.5         MG3A02          3.5   No
mgmt_03_a03_bs_enus    4          MG3A03           4    No
mgmt_03_a04_bs_enus   3.5         MG3A04          3.5   No

mgmt_05_a01_bs_enus    3          MG5A01           3    No
mgmt_05_a02_bs_enus   2.5         MG5A02          2.5   No
mgmt_05_a03_bs_enus   3.5         MG5A03          3.5   No
mgmt_05_a04_bs_enus   2.5         MG5A04          2.5   No

mgmt_07_a01_bs_enus   1.5         MG7A01          1.5   No
mgmt_07_a02_bs_enus   2.5         MG7A02          2.5   No
mgmt_07_a03_bs_enus    3          MG7A03           3    No

mgmt_08_a01_bs_enus    4          MG8A01           4    No
mgmt_08_a02_bs_enus   4.5         MG8A02          4.5   No
mgmt_08_a03_bs_enus   4.5         MG8A03          4.5   No
mgmt_08_a04_bs_enus    5          MG8A04           5    No
mgmt_08_a05_bs_enus   4.5         MG8A05          4.5   No
mgmt_08_a06_bs_enus   4.5         MG8A06          4.5   No

mgmt_10_a01_bs_enus    2          MG10A1           2    No
mgmt_10_a02_bs_enus    2          MG10A2           2    No
mgmt_10_a03_bs_enus   2.5         MG10A3          2.5   No
mgmt_10_a04_bs_enus   2.5         MG10A4          2.5   No
mgmt_10_a05_bs_enus    3          MG10A5           3    No
mgmt_10_a06_bs_enus   2.5         MG10A6          2.5   No

mgmt_11_a01_bs_enus    3          MG11A1           3    No
mgmt_11_a02_bs_enus   3.5         MG11A2          3.5   No

mgmt_13_a01_bs_enus   1     mgmt_13_a01_bs_enus   1     No
mgmt_13_a02_bs_enus   1     mgmt_13_a02_bs_enus   1     No
mgmt_13_a03_bs_enus   1     mgmt_13_a03_bs_enus   1     No
mgmt_13_a04_bs_enus   1     mgmt_13_a04_bs_enus   1     No

mgmt_14_a01_bs_enus   1     mgmt_14_a01_bs_enus   1     No
mgmt_14_a02_bs_enus   1     mgmt_14_a02_bs_enus   1     No
mgmt_14_a03_bs_enus   1     mgmt_14_a03_bs_enus   1     No
mgmt_14_a04_bs_enus   1     mgmt_14_a04_bs_enus   1     No

mgmt_15_a01_bs_enus   1     mgmt_15_a01_bs_enus   1     No
mgmt_15_a02_bs_enus   1     mgmt_15_a02_bs_enus   1     No
mgmt_15_a03_bs_enus   1     mgmt_15_a03_bs_enus   1     No
mgmt_15_a04_bs_enus   1     mgmt_15_a04_bs_enus   1     No
mgmt_15_a05_bs_enus   1     mgmt_15_a05_bs_enus   1     No
mgmt_15_a06_bs_enus   1     mgmt_15_a06_bs_enus   1     No
mgmt_15_a07_bs_enus   1     mgmt_15_a07_bs_enus   1     No
    117545_ENG        1.75         117545          1.75    No
    117565_ENG        1.75         117565          1.75    No
    117348_ENG        3.25         117348          3.25    No
    117361_ENG          3          117361           3      No

    132490_ENG          4          132490            4     No
    132510_ENG        2.75         132510           2.75   No
    132504_ENG        3.25         132504          3.251   No

mo_bgpr_a01_dt_enus   3.5    mo_bgpr_a01_dt_enus    3.5    No
mo_bgpr_a02_dt_enus   2.5    mo_bgpr_a02_dt_enus    2.5    No
mo_bgpr_a03_dt_enus    3     mo_bgpr_a03_dt_enus     3     No

mo_adpr_a01_dt_enus    2     mo_adpr_a01_dt_enus    2      No

mo_bprj_a01_dt_enus    1     mo_bprj_a01_dt_enus    1      No
mo_bprj_a02_dt_enus    1     mo_bprj_a02_dt_enus    1      No
mo_bprj_a03_dt_enus    1     mo_bprj_a03_dt_enus    1      No
mo_bprj_a04_dt_enus    1     mo_bprj_a04_dt_enus    1      No
mo_bprj_a05_dt_enus    1     mo_bprj_a05_dt_enus    1      No
mo_bprj_a06_dt_enus    1     mo_bprj_a06_dt_enus    1      No
mo_bprj_a07_dt_enus    1     mo_bprj_a07_dt_enus    1      No
mo_bprj_a08_dt_enus    1     mo_bprj_a08_dt_enus    1      No
mo_bprj_a09_dt_enus    1     mo_bprj_a09_dt_enus    1      No

mo_aprj_a01_dt_enus    1     mo_aprj_a01_dt_enus    1      No
mo_aprj_a02_dt_enus    1     mo_aprj_a02_dt_enus    1      No
mo_aprj_a03_dt_enus    1     mo_aprj_a03_dt_enus    1      No
mo_aprj_a04_dt_enus    1     mo_aprj_a04_dt_enus    1      No
mo_aprj_a05_dt_enus    1     mo_aprj_a05_dt_enus    1      No

     OPER0121         2.5          OP0121           2.5    No
     OPER0122          3           OP0122            3     No
     OPER0123         3.5          OP0123           3.5    No
     OPER0124         2.5          OP0124           2.5    No
     OPER0125         2.5          OP0125           2.5    No
     OPER0126          3           OP0126            3     No

oper_03_a01_bs_enus    3           OP3A01            3     No
oper_03_a02_bs_enus    3           OP3A02            3     No
oper_03_a03_bs_enus   2.5          OP3A03           2.5    No

oper_10_a01_bs_enus    2           OP10A1           2      No

oper_20_a01_bs_enus    1     oper_20_a01_bs_enus    1      No
oper_20_a02_bs_enus   1     oper_20_a02_bs_enus   1     No
oper_20_a03_bs_enus   1     oper_20_a03_bs_enus   1     No
oper_20_a04_bs_enus   1     oper_20_a04_bs_enus   1     No
oper_20_a05_bs_enus   1     oper_20_a05_bs_enus   1     No
oper_20_a06_bs_enus   1     oper_20_a06_bs_enus   1     No

oper_21_a01_bs_enus   1     oper_21_a01_bs_enus   1     No
oper_21_a02_bs_enus   1     oper_21_a02_bs_enus   1     No
oper_21_a03_bs_enus   1     oper_21_a03_bs_enus   1     No
oper_21_a04_bs_enus   1     oper_21_a04_bs_enus   1     No
oper_21_a05_bs_enus   1     oper_21_a05_bs_enus   1     No
oper_21_a06_bs_enus   1     oper_21_a06_bs_enus   1     No
oper_21_a07_bs_enus   1     oper_21_a07_bs_enus   1     No
oper_21_a08_bs_enus   1     oper_21_a08_bs_enus   1     No

      PD0241           2          PD0241           2    No
      PD0242           2          PD0242           2    No
      PD0243           2          PD0243           2    No
      PD0244          2.5         PD0244          2.5   No
      PD0245          2.5         PD0245          2.5   No

pd_09_a01_bs_enus     1     pd_09_a01_bs_enus     1     No
pd_09_a02_bs_enus     1     pd_09_a02_bs_enus     1     No
pd_09_a03_bs_enus     1     pd_09_a03_bs_enus     1     No

pd_11_a01_bs_enus     1     pd_11_a01_bs_enus     1     No
pd_11_a02_bs_enus     1     pd_11_a02_bs_enus     1     No
pd_11_a03_bs_enus     1     pd_11_a03_bs_enus     1     No

pd_12_a01_bs_enus     1     pd_12_a01_bs_enus     1     No
pd_12_a02_bs_enus     1     pd_12_a02_bs_enus     1     No
pd_12_a03_bs_enus     1     pd_12_a03_bs_enus     1     No
pd_12_a04_bs_enus     1     pd_12_a04_bs_enus     1     No
pd_12_a05_bs_enus     1     pd_12_a05_bs_enus     1     No
pd_12_a06_bs_enus     1     pd_12_a06_bs_enus     1     No

pd_15_a01_bs_enus     1     pd_15_a01_bs_enus     1     No
pd_15_a02_bs_enus     1     pd_15_a02_bs_enus     1     No

proj_01_a01_bs_enus   2.5         PR1A01          2.5   No
proj_01_a03_bs_enus    2          PR1A03           2    No
proj_01_a04_bs_enus   2.5         PR1A04          2.5   No
proj_01_a05_bs_enus    2          PR1A05           2    No

proj_16_a01_bs_enus   1.5        PR16A01          1.5   No
proj_16_a02_bs_enus    2         PR16A02           2    No
proj_17_a01_bs_enus   1     proj_17_a01_bs_enus   1     No
proj_17_a02_bs_enus   1     proj_17_a02_bs_enus   1     No
proj_17_a03_bs_enus   1     proj_17_a03_bs_enus   1     No
proj_17_a04_bs_enus   1     proj_17_a04_bs_enus   1     No
proj_17_a05_bs_enus   1     proj_17_a05_bs_enus   1     No
proj_17_a06_bs_enus   1     proj_17_a06_bs_enus   1     No

sd_agsd_a01_it_enus   2.0   sd_agsd_a01_it_enus   2.0   No
sd_agsd_a02_it_enus   2.0   sd_agsd_a02_it_enus   2.0   No
sd_agsd_a03_it_enus   1.5   sd_agsd_a03_it_enus   1.5   No
sd_agsd_a04_it_enus   2.0   sd_agsd_a04_it_enus   2.0   No

stgy_01_a01_bs_enus    2    stgy_01_a01_bs_enus    2    No
stgy_01_a02_bs_enus    3    stgy_01_a02_bs_enus    3    No
stgy_01_a03_bs_enus   2.5   stgy_01_a03_bs_enus   2.5   No
stgy_01_a04_bs_enus   2.5   stgy_01_a04_bs_enus   2.5   No

stgy_04_a01_bs_enus   1     stgy_04_a01_bs_enus   2     No
stgy_04_a02_bs_enus   1     stgy_04_a02_bs_enus   2     No
stgy_04_a03_bs_enus   2     stgy_04_a03_bs_enus   2     No

     TEAM0211          3          TE0211           3    No
     TEAM0212         2.5         TE0212          2.5   No
     TEAM0213         2.5         TE0213          2.5   No
     TEAM0214          3          TE0214           3    No
     TEAM0215         2.5         TE0215          2.5   No
     TEAM0216         1.5         TE0216          1.5   No

team_02_a01_bs_enus   1     team_02_a01_bs_enus   1     No
team_02_a02_bs_enus   1     team_02_a02_bs_enus   1     No
team_02_a03_bs_enus   1     team_02_a03_bs_enus   1     No
team_02_a04_bs_enus   1     team_02_a04_bs_enus   1     No
team_02_a05_bs_enus   1     team_02_a05_bs_enus   1     No

team_03_a01_bs_enus   1           TE3A01          1     No
team_03_a02_bs_enus   1           TE3A02          1     No
team_03_a03_bs_enus   1           TE3A03          1     No
team_03_a04_bs_enus   1           TE3A04          1     No
team_03_a05_bs_enus   1           TE3A05          1     No
team_03_a06_bs_enus   1           TE3A06          1     No
team_03_a07_bs_enus   1           TE3A07          1     No
team_03_a08_bs_enus   1           TE3A08          1     No
                                           The following courses ARE ELLIGIBLE for PDU CREDITS, however are in AVAILAB

                                                                      ANS (Available Not Supported) Content
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Series Course Title
Business Writing Essentials
         Writing with Intention
         Avoiding Errors in Usage and Punctuation
         Avoiding Grammatical Errors in Business Writing
         Crisp Composition
         Writing to Reach the Audience
         Getting the Most from Business Documents
         The Writing Process
International Communications
         The Impact of Culture on Communication
         The Art of Global Communication
         Improving Your Cross-cultural Communications
Emotional Intelligence in the Workplace
         What Is Emotional Intelligence?
         Emotional Intelligence at Work
         Teamwork and Emotional Intelligence
         Increasing Your Emotional Intelligence
         The Emotionally Intelligent Leader
Assertive Communication
         Professional Assertiveness
         Assertiveness from the Inside Out: Replaced
Business Etiquette and Professionalism
         Everyday Business Etiquette
         Communication Etiquette
         Etiquette and the Business Meeting
         Etiquette for Supervisors
Building Better Work Relationships
         Building Effective Interfunctional Relationships
         Building Effective Intercultural Relationships
         Building Effective Intergender Relationships
         Working Effectively with Customers
         Working Effectively with Business Partners
Business Grammar Essentials
         Foundations of Grammar
         Sentence Construction
         Understanding Writing Mechanics
         Punctuating with Skill
Email Essentials
         Essentials of Electronic Communication
          Optimizing Email at Work
          E-mail and Organizational Communication
          E-mail as a Marketing Tool
Delivering Successful Presentations
          Presenting to Succeed
          Delivering Your Message
          Presentation Resources Available to You
Telephone Skills For Business Professionals
          Effective Telephone Techniques
          Making Telephone Calls Count
Getting Results Without Authority
          Building Relationships to Get Results
          Teamwork and Results without Authority
          Leadership without Authority
          Gaining Allies, Creating Change
          Getting Results through Communication
          Getting Results from the Boss
Effective Use of Feedback for Business
          An Essential Guide to Giving Feedback
          Coping with Criticism and Feedback
          Giving Feedback to Colleagues
          Team Feedback: A guide
          Giving Feedback: A Manager's Guide
Anger Management in The Workplace
          Experiencing Anger
          Managing Your Anger
Business Interpersonal Communication Skills
          Interpersonal Communications: The Process
          The Mechanics of Communicating Effectively
          Workplace Communication Skills
          Communicating for Results
          Leadership Communication Skills
          Resolving Conflict with Communication Skills
          Communicating for Contacts
Effective Listening
          Listening to Comprehend
          Higher Purpose Listening
          Enhancing Listening Skills
Working with and Managing Difficult People
          Difficult People in the Workplace Environment
          How to Work with Aggressive People
          How to Work with Negative People and Procrastinators
          How to Work with Arrogant and Duplicitous People
Giving Successful Presentations
          Presenting Successfully
          Delivering the Message
          Available Presentation Resources
Conflict in the Workplace
          Perspectives on Conflict in the Workplace
          Handling Conflict
          Managing Organization Conflict
Getting the Results You Want: Negotiating To Win
          Crafting Deals
          Connecting and Communicating
          The Process of Negotiation
          The Dynamics of Interacting
          Negotiating Inclusively
          What to Do When the Going Gets Tough
          Mastering Negotiation
Emotional Intelligence at Work
          Defining Emotional Intelligence
          Emotional Intelligence in the Workplace
          Emotional Intelligence and Teamwork
          Increasing Emotional Intelligence
          Emotionally Intelligent Leadership
Communicating Assertively
          Asserting Yourself Professionally
          Assertiveness from Inside to Outside
Obtaining Results Without Authority
          Getting Results by Building Relationships
          Results and Teamwork without Authority
          Leading without Authority
          Creating Change, Gaining Allies
          Communicating to Get Results
          Obtaining Results from the Boss
HDI - Customer Support Specialist
          Effective Communication Skills
Accounting 101
          Accounting Fundamentals
Finance Fundamentals for Non-financial Professionals
          Principles of Financial Management
          Basics of Budgeting
          Managing Cash Flows
          Understanding Financial Statements
Advanced Business Finance
          Financial Risk Management
Fundamental Finance for Non-Finance Professionals
          The Principles of Financial Management
          The Basics of Budgeting
          Management of Cash Flows
          Financial Statements
HRCI/SPHR (Senior Professional Human Resource)
          The Strategic Role of HR in Organizations
          Workforce Planning and Employment Strategies
          Strategic Human Resource Development
          Compensation and Benefits Strategies
          Employee and Labor Relations Strategies
          Safety, Health, and Security Strategies
          Managing the HR Process
Effective Hiring and Interviewing
          What to Consider When Hiring
          Interviewing Effectively
          Choosing the Best Applicant
Leading from the Front Line
          Challenges of the 21st Century
          Organizational Culture and Leadership
          Energizing & Empowering Employees
          Leadership and the Knowledge Worker
          Leading Change from the Front Line
          Dynamics of Leadership
Going from Management to Leadership
          The Mark of a Leader
          Communicating a Shared Vision
          The Enabling Leader
          Removing Performance Barriers
          Communicating as a Leader
          Coaching for Performance
          Leading through Change
          The Leader as a Model
Leading the Workforce Generations
          Introduction to Work Force Generations
          Attracting, Developing, and Retaining Generations
          Leading Silent Generation and Baby Boom Workers
          Leading Generations X and Next
Moving from Management to Leadership
          Recognizing a Leader
          The Communication of a Shared Vision
          Leading by Enabling
          Communication and Leadership
          Coaching Performance
          Leadership and Change
          The Model Leader
Moving from Technical Professional to Management
          Management Development for Technical Professionals
          Communication Skills for Successful Management
          Process Management Skills
          Leadership Develoment for Technical Professionals
          Strategies for Transitioning into Management
360-Degree Performance Appraisal
          About 360-Degree Performance Feedback
          Elements of a 360-Degree Performance Review
          Delivering 360-Degree Performance Feedback
Mentoring Essentials
          Effective Mentoring
          The Mentoring Manager
          Implementing an Organization wide Mentoring Program
          Mentoring Strategies in the 21st Century
          Achieving Success with the Help of a Mentor
Managing Technical Professionals
          Understanding Technical Professionals
          Attracting, Motivating, and Retaining Technical Professionals
          Models for Managing Technical Professionals
          Developing Career Plans for Your Technical Professionals
Performance Appraisal
          Continuous Performance Assessment
          Reviewing Performance
Managing Contractors and Temporary Employees
          Doing Business with Independent Contractors
          Hiring Temporary (Contingent) Employees
          Managing Contingent Workers
          Legal Pitfalls Regarding Indpendent Contractors
          Working with Temporary Agencies
Crucial Skills for Tomorrow's Managers
          Tomorrow's Managers' Competencies
          Tomorrow's Managers' Development Tools
          Managing as Coach and Counselor
          Managing as Project Champion
          A Primer for Ensuring Accountability
Coaching with Confidence
          Business Coaching
          Successfully Coaching Relationships
          The Key Stages of Coaching
          The Coaching Skillset
          Emotions, Mindsets and Coaching
          Trends in Coaching
Six Sigma Foundations
          Six Sigma Introduction (Replaced by oper_10_a01_bs_enus)
Six Sigma Team Implementation
          Six Sigma: Reducing Variation to Improve Quality
          Six Sigma: Listening to the Voice of the Customer
          Six Sigma DMAIC: Defining the Problem
          Six Sigma DMAIC: Measuring the Process
          Six Sigma DMAIC: Analyzing the Data
          Six Sigma DMAIC: Analyzing the Process
          Six Sigma DMAIC: Improving the Process
          Six Sigma DMAIC: Controlling the Improved Process
Six Sima Lean Manufacturing
          Lean Logic
          Lean Value
          Lean Techniques
          Lean Strategies
Six Sigma Deployment
          Six Sigma and the Corporate Enterprise
          Leadership in Six Sigma
Six Sigma The Define Phase
          Six Sigma Team Dynamics and Performance
          The Six Sigma Change Agent
          Six Sigma Management and Planning Tools
          Six Sigma and the Voice of the Customer
          Six Sigma and Critical Customer Requirements
          Defining and Mapping the Six Sigma Process
          Scoping the Six Sigma Project
Six Sigma The Measurement Phase
          Process Analysis and Documentation
          Collecting and Summarizing Data
          Properties and Applications of Probability Distributions
          Measurement Systems
          Analyzing Process Capability
          Calculating Process Capability
Six Sigma The Improve Phase
          Design of Experiments (DOE)
          Design and Analysis
          Taguchi and Quality Improvement
          Experimenting for Process Improvement
Six Sigma The Control Phase
          Six Sigma--Statistical Process Control
          Control Charts and the Pre-control Process
          Six Sigma--Lean Tools for Control
          Six Sigma--Measurement System Re-analysis
Six Sigma The Analyze Phase
          Exploratory Data Analysis
          Hypothesis Testing
          Common Tests
          Variance, Contingency Tables, and Nonparametric Tests
Logistics Management
          Overview of Logistics Management
          Inventory Management
          Supply Chain Management
ISO 9000:2000 Overview
          The Who, What, & Why of ISO 9000:2000
          Building a Quality Management System
          Quality-minded Management
          Customer Satisfaction Through Resource Management
          Processes for Quality Products and Services
          Continual Quality Improvement
          Steps for Successful ISO Registration
          Transitioning from ISO 9000:1994 to ISO 9001:2000
Supply Chain Management
          The Fundamentals of Supply Chain Management
          Supply Chain Management Strategies
          Supply Chain Planning and Inventory Management
          Supply Chain Management and e-Business
          Supply Chain Transportation and Facility Design
Six Sigma The Lean Enterprise
          Lean Concepts
          Non-value added Steps and Tasks
          Lean Tools
          Total Productive Maintenance (TPM)
Six Sigma Design
          Quality Function Deployment (QFD)
          Robust Design and Process
          Failure Mode and Effect Analysis
          Design for X (DFX)
          Special Design Tools
Living a Balanced Life
          Strategies For Better Balance
Problem-Solving and Decision-Making for Business
          Foundations of Effective Thinking
          Framing the Problem
          Generating Alternatives in Problem Solving
          Dynamic Decision Making
          Implementing and Evaluating a Decision
          Problem Solving and Decision Making in Groups
Take Control of Your Time by Working More Effectively
          Your Time and You
          Techniques for Improved Time Management
          Developing Excellent Time Management Habits
Decision-Making and Problem-Solving for Business
          The Fundamentals of Effective Thinking
          Problem Framing
          Problem Solving: Generating Alternatives
          Making Decisions Dynamically
          Decision Making: Implementation and Evaluation
          Group Problem Solving and Decision Making
Managing Software Project Outsourcing
          Making the Right Outsourcing Decision
          Planning the Outsourcing Deal
          The Outsourcing Project
          Determining Project Quality Standards and Milestones
          Measuring Project Outsourcing Success
Project Management Professional Responsibility
          Ethics and Professional Knowledge
          Stakeholder Interests and Cultural Diversity
Project Management for IT Professionals
          Functions of IT Project Managers
          Managing the Execution and Control of IT Projects
          Managing Efficiencies of IT Projects
Strategic Project Management for IT Projects
          Strategic Planning and Positioning for IT Projects
          Strategic Approaches to Managing IT Projects
          IT Project Leadership, Authority & Accountability
          Managing Multiple IT Projects
          Cost Management and IT Project Trade-offs
Project Management Essentials - (PMBOK® Guide - Third Edition-aligned)
          An Introduction to Project Management (PMBOK-Third Edition aligned)
          Project Lifecycles and Stakeholders
          Introduction to Project Process Groups and Initiating a Project
          Project Planning
          Executing, Monitoring & Controlling, and Closing a Project
Project Integration Management (PMBOK® Guide - Third Edition-aligned)
          Initiating a Project and Preparing the Project Plan
          Project Integration: Executing and Completing a Project
Project Scope Management (PMBOK® Guide - Third Edition-aligned)
          Planning Project Scope
          Controlling Project Scope
Project Time Management (PMBOK® Guide - Third Edition-aligned)
          Elements of Project Time Management
          Project Scheduling
Project Cost Management (PMBOK® Guide -Third Edition-aligned)
          Estimating Activity Costs
          Budgeting and Controlling Costs
Project Quality Management (PMBOK® Guide - Third Edition-aligned)
          Planning for Quality
          Performing Quality Assurance and Control
Project Human Resource Management (PMBOK® Guide - Third Edition-aligned)
          Elements of Project Human Resource Management
          Implementing Project Human Resource Management
Project Communications Management (PMBOK® Guide - Third Edition-aligned)
          Communications Planning and Information Distribution
          Performance Reporting and Stakeholder Management
Project Risk Management (PMBOK® Guide - Third Edition-aligned)
          Planning and Identifying Project Risk
          Analyzing Project Risk
          Responding to and Controlling Project Risk
Project Procurement Management (PMBOK® Guide - Third Edition-aligned)
          Planning Project Procurement and Requesting Seller Responses
          Choosing Sellers and Administering and Closing Contracts
Program Management (PMI Standard-Aligned)
          Introduction to Program Management
          Program Lifecycle and Organization
          Program Management Processes and the Initiating Process Group
          Program Planning
          The Execution Process Group
          Monitoring, Controlling, and Closing Programs
Portfolio Management (PMI Standard-Aligned)
          Introduction to Portfolio Management
          Portfolio Management Processes and the Organization
          Portfolio Management Process Groups
Participating in Teams
          Effective Team-building Strategies
          Effectively Communicating in Teams
          The Individual's Role in a Team
Creating High-performance On-site and Virtual Teams
          Launching Successful On-site and Virtual Teams
          Leading Successful On-site Teams
          Leading Virtual Teams
          Facilitating On-site and Virtual Teams
High-Performance On-Site and Virtual Teams
          Launching Successful Virtual and On-site Teams
          Leading High-performance On-site Teams
          Leading High-performance Virtual Teams
          Facilitating Virtual and On-site Teams
NETg Courseware
          Advanced Project Management: Project Management Maturity
          Project Leadership: Leading the Project Team
          Project Leadership: Communicating Within a Project Team
          Project Leadership: Overcoming Obstacles
          Project Management: Government
          Project Team Management: Participating in a Project Team
          Project Team Management: Team Building Techniques
          Project Teams: Building a Project Team
LE for PDU CREDITS, however are in AVAILABLE NOT SUPPORTED status.

(Available Not Supported) Content
but not part of Solution Areas or SkillChoice packaging
be provided for troubleshooting browsers and Java
 is not included in our published catalogs.

               SkillSoft Course ID   Estimated Duration   PMI Course ID PMI/PDU Contact Hours   Status

                  COMM0011                   4              CO0011         4         No          ANS
                  COMM0012                  4.5             CO0012        4.5        No          ANS
                  COMM0013                  4.5             CO0013        4.5        No          ANS
                  COMM0014                  4.5             CO0014        4.5        No          ANS
                  COMM0015                   3              CO0015         3         No          ANS
                  COMM0016                   4              CO0016         4         No          ANS
                  COMM0017                   5              CO0017         5         No          ANS

                  COMM0021                  2.5             CO0021        2.5        No          ANS
                  COMM0022                  3.5             CO0022        3.5        No          ANS
                  COMM0023                   3              CO0023         3         No          ANS

                  COMM0141                  2.5             CO0141        2.5        No          ANS
                  COMM0142                  2.5             CO0142        2.5        No          ANS
                  COMM0143                  2.5             CO0143        2.5        No          ANS
                  COMM0144                  2.5             CO0144        2.5        No          ANS
                  COMM0145                  2.5             CO0145        2.5        No          ANS

                  COMM0171                   3              CO0171         3         No          ANS
                  COMM0172                   3              CO0172         4         No          ANS

                  COMM0181                   3              CO0181         3         No          ANS
                  COMM0182                  2.5             CO0182        2.5        No          ANS
                  COMM0183                  2.5             CO0183        2.5        No          ANS
                  COMM0184                   3              CO0184         3         No          ANS

                  COMM0191                  2.5             CO0191        2.5        No          ANS
                  COMM0192                   3              CO0192         3         No          ANS
                  COMM0193                  2.5             CO0193        2.5        No          ANS
                  COMM0194                  2.5             CO0194        2.5        No          ANS
                  COMM0195                   3              CO0195         3         No          ANS

                  COMM0201                  2.5             CO0201        2.5        No          ANS
                  COMM0202                   2              CO0202         2         No          ANS
                  COMM0203                   2              CO0203         2         No          ANS
                  COMM0204                   2              CO0204         2         No          ANS

                  COMM0231                  1.5             CO0231        1.5        No          ANS
    COMM0232           2    CO0232    2    No   ANS
    COMM0233          2.5   CO0233   2.5   No   ANS
    COMM0234           2    CO0234    2    No   ANS

    COMM0301          4.5   CO0301   4.5   No   ANS
    COMM0302          4.5   CO0302   4.5   No   ANS
    COMM0303           5    CO0303    5    No   ANS

    COMM0411           5    CO0411    5    No   ANS
    COMM0412          3.5   CO0412   3.5   No   ANS

    COMM0511          2.5   CO0511   2.5   No   ANS
    COMM0512          2.5   CO0512   2.5   No   ANS
    COMM0513           3    CO0513    3    No   ANS
    COMM0514           3    CO0514    3    No   ANS
    COMM0515           3    CO0515    3    No   ANS
    COMM0516           3    CO0516    3    No   ANS

    COMM0521          2.5   CO0521   2.5   No   ANS
    COMM0522           5    CO0522    5    No   ANS
    COMM0523          4.5   CO0523   4.5   No   ANS
    COMM0524           4    CO0524    4    No   ANS
    COMM0525           4    CO525     4    No   ANS

    COMM0701           5    CO0701    5    No   ANS
    COMM0702          5.5   CO0702   5.5   No   ANS

comm_02_a01_bs_enus    3    CM2A01    3    No   ANS
comm_02_a02_bs_enus    3    CM2A02    3    No   ANS
comm_02_a03_bs_enus    3    CM2A03    3    No   ANS
comm_02_a04_bs_enus   3.5   CM2A04   3.5   No   ANS
comm_02_a05_bs_enus   3.5   CM2A05   3.5   No   ANS
comm_02_a06_bs_enus    3    CM2A06    3    No   ANS
comm_02_a07_bs_enus    3    CM2A07    3    No   ANS

comm_03_a02_bs_enus   4     CM3A02   4     No   ANS
comm_03_a03_bs_enus   2     CM3A03   2     No   ANS
comm_03_a04_bs_enus   3     CM3A04   3     No   ANS

comm_04_a01_bs_enus   3     CM4A01   3     No   ANS
comm_04_a02_bs_enus   3     CM4A02   3     No   ANS
comm_04_a03_bs_enus   3     CM4A03   3     No   ANS
comm_04_a04_bs_enus   2     CM4A04   2     No   ANS

comm_05_a01_bs_enus    3    CO5A01    3    No   ANS
comm_05_a02_bs_enus    3    CO5A02    3    No   ANS
comm_05_a03_bs_enus   3.5   CO5A03   3.5   No   ANS
comm_07_a01_bs_enus   3.5   CM7A01   3.5   No   ANS
comm_07_a02_bs_enus   3.5   CM7A02   3.5   No   ANS
comm_07_a03_bs_enus   3.5   CM7A03   3.5   No   ANS

comm_08_a01_bs_enus   2.5   CM8A01   2.5   No   ANS
comm_08_a02_bs_enus    2    CM8A02    2    No   ANS
comm_08_a03_bs_enus    2    CM8A03    2    No   ANS
comm_08_a04_bs_enus    2    CM8A04    2    No   ANS
comm_08_a05_bs_enus    2    CM8A05    2    No   ANS
comm_08_a06_bs_enus    2    CM8A06    2    No   ANS
comm_08_a07_bs_enus   1.5   CM8A07   1.5   No   ANS

comm_09_a01_bs_enus    2    CM9A01    2    No   ANS
comm_09_a02_bs_enus   1.5   CM9A02   1.5   No   ANS
comm_09_a03_bs_enus    2    CM9A03    2    No   ANS
comm_09_a04_bs_enus    2    CM9A04    2    No   ANS
comm_09_a05_bs_enus    2    CM9A05    2    No   ANS

comm_10_a01_bs_enus   2.5   CM10A1   2.5   No   ANS
comm_10_a02_bs_enus   2.5   CM10A2   2.5   No   ANS

comm_13_a01_bs_enus    2    CM13A1    2    No   ANS
comm_13_a02_bs_enus   2.5   CM13A2   2.5   No   ANS
comm_13_a03_bs_enus    3    CM13A3    3    No   ANS
comm_13_a04_bs_enus   2.5   CM13A4   2.5   No   ANS
comm_13_a05_bs_enus   2.5   CM13A5   2.5   No   ANS
comm_13_a06_bs_enus    3    CM13A6    3    No   ANS

cust_02_a02_bs_enus   2.5   CU2A02   2.5   No   ANS

      FIN0121         3.5   FI0121   3.5   No   ANS

      FIN0151          4    FI0151    4    No   ANS
      FIN0152         3.5   FI0152   3.5   No   ANS
      FIN0153         2.5   FI0153   2.5   No   ANS
      FIN0154         3.5   FI0154   3.5   No   ANS

      FIN0216         1.5   FI0216   1.5   No   ANS

 fin_01_a01_bs_enus   2.5   FN1A01   2.5   No   ANS
 fin_01_a02_bs_enus    2    FN1A02    2    No   ANS
 fin_01_a03_bs_enus    2    FN1A03    2    No   ANS
 fin_01_a04_bs_enus    2    FN1A04    2    No   ANS

 hr_01_a01_bs_enus    3     HR1A01   3     No   ANS
 hr_01_a03_bs_enus    3     HR1A03   3     No   ANS
hr_01_a04_bs_enus     3.5   HR1A04   3.5   No    ANS
hr_01_a05_bs_enus      3    HR1A05    3    No    ANS
hr_01_a06_bs_enus     4.5   HR1A06   4.5   No    ANS
hr_01_a07_bs_enus      2    HR1A07    2    No    ANS
hr_01_a08_bs_enus      2    HR1A08    2    No    ANS

hr_03_a01_bs_enus      2    HR3A01    2    No    ANS
hr_03_a02_bs_enus     2.5   HR3A02   2.5   No    ANS
hr_03_a03_bs_enus     1.5   HR3A03   1.5   No    ANS

     LEAD0121          2    LE0121    2    No    ANS
     LEAD0122         2.5   LE0122   2.5   No    ANS
     LEAD0123         2.5   LE0123   2.5   No    ANS
     LEAD0124         2.5   LE0124   2.5   No    ANS
     LEAD0125         2.5   LE0125   2.5   No    ANS
     LEAD0126          3    LE0126    3    No    ANS

     LEAD0141         4.5   LE0141   4.5   No    ANS
     LEAD0142         4.5   LE0142   4.5   No    ANS
     LEAD0143          5    LE0143    5    No    ANS
     LEAD0144          4    LE0144    4    No   Retired
     LEAD0145         4.5   LE0145   4.5   No    ANS
     LEAD0146         2.5   LE0146   2.5   No    ANS
     LEAD0147          3    LE0147    3    No    ANS
     LEAD0148          3    LE0148    3    No    ANS

     LEAD0231         2.5   LE0231   2.5   No    ANS
     LEAD0232          3    LE0232    3    No    ANS
     LEAD0233          3    LE0233    3    No    ANS
     LEAD0234         3.5   LE0234   3.5   No    ANS

lead_01_a01_bs_enus    5    LE1A01    5    No    ANS
lead_01_a02_bs_enus    5    LE1A02    5    No    ANS
lead_01_a03_bs_enus    4    LE1A03    4    No    ANS
lead_01_a05_bs_enus    4    LE1A05    4    No    ANS
lead_01_a06_bs_enus    2    LE1A06    2    No    ANS
lead_01_a07_bs_enus   1.5   LE1A07   1.5   No    ANS
lead_01_a08_bs_enus    2    LE1A08    2    No    ANS

    MGMT0121          3.5   MG0121   3.5   No    ANS
    MGMT0122           3    MG0122    3    No    ANS
    MGMT0123          4.5   MG0123   4.5   No    ANS
    MGMT0124           3    MG0124    3    No    ANS
    MGMT0125          6.5   MG0125   6.5   No    ANS

    MGMT0151          2.5   MG0151   2.5   No    ANS
    MGMT0152           2    MG0152    2    No    ANS
    MGMT0153          5     MG0153   5     No   ANS

    MGMT0251           3    MG0251    3    No   ANS
    MGMT0252          2.5   MG0252   2.5   No   ANS
    MGMT0253          2.5   MG0253   2.5   No   ANS
    MGMT0254           3    MG0254    3    No   ANS
    MGMT0255          3.5   MG0255   3.5   No   ANS
    MGMT0256          3.5   MG0256   3.5   No   ANS

    MGMT0291          2.5   MG0291   2.5   No   ANS
    MGMT0292          3.5   MG0292   3.5   No   ANS
    MGMT0293          4.5   MG0293   4.5   No   ANS
    MGMT0294          3.5   MG0294   3.5   No   ANS

    MGMT0341          3.5   MG0341   3.5   No   ANS
    MGMT0342           4    MG0342    4    No   ANS

    MGMT0701          4.5   MG0701   4.5   No   ANS
    MGMT0702           5    MG0702    5    No   ANS
    MGMT0703          4.5   MG0703   4.5   No   ANS
    MGMT0704           3    MG0704    3    No   ANS
    MGMT0705          5.5   MG0705   5.5   No   ANS

mgmt_04_a01_bs_enus    3    MG4A01    3    No   ANS
mgmt_04_a02_bs_enus   3.5   MG4A02   3.5   No   ANS
mgmt_04_a03_bs_enus   3.5   MG4A03   3.5   No   ANS
mgmt_04_a04_bs_enus   3.5   MG4A04   3.5   No   ANS
mgmt_04_a05_bs_enus   4.5   MG4A05   4.5   No   ANS

mgmt_09_a01_bs_enus   2.5   MG9A01   2.5   No   ANS
mgmt_09_a02_bs_enus    5    MG9A02    5    No   ANS
mgmt_09_a03_bs_enus    4    MG9A03    4    No   ANS
mgmt_09_a04_bs_enus    3    MG9A04    3    No   ANS
mgmt_09_a05_bs_enus   2.5   MG9A05   2.5   No   ANS
mgmt_09_a06_bs_enus   2.5   MG9A06   2.5   No   ANS

     OPER0131         3.5   OP0131   3.5   No   ANS

     OPER0141          4    OP0141    4    No   ANS
     OPER0142         5.5   OP0142   5.5   No   ANS
     OPER0143          4    OP0143    4    No   ANS
     OPER0144          5    OP0144    5    No   ANS
     OPER0145         5.5   OP0145   5.5   No   ANS
     OPER0146          3    OP0146    3    No   ANS
     OPER0147         4.5   OP0147   4.5   No   ANS
     OPER0148          4    OP0148    4    No   ANS
OPER0151    4    OP0151    4    No   ANS
OPER0152    4    OP0152    4    No   ANS
OPER0153    6    OP0153    6    No   ANS
OPER0154   4.5   OP0154   4.5   No   ANS

OPER0161   2.5   OP0161   2.5   No   ANS
OPER0162    3    OP0162    3    No   ANS

OPER0174    3    OP0174    3    No   ANS
OPER0175   2.5   OP0175   2.5   No   ANS
OPER0176   1.5   OP0176   1.5   No   ANS
OPER0177    2    OP0177    2    No   ANS
OPER0178    2    OP0178    2    No   ANS
OPER0179   2.5   OP0179   2.5   No   ANS
OPER0181    3    OP0181    3    No   ANS

OPER0191   2.5   OP0191   2.5   No   ANS
OPER0193   2.5   OP0193   2.5   No   ANS
OPER0194   1.5   OP0194   1.5   No   ANS
OPER0195    2    OP0195    2    No   ANS
OPER0196    2    OP0196    2    No   ANS
OPER0197   1.5   OP0197   1.5   No   ANS

OPER0211   2     OP0211   2     No   ANS
OPER0212   2     OP0212   2     No   ANS
OPER0213   2     OP0213   2     No   ANS
OPER0214   2     OP0214   2     No   ANS

OPER0221   1.5   OP0221   1.5   No   ANS
OPER0222    2    OP0222    2    No   ANS
OPER0223    2    OP0223    2    No   ANS
OPER0224   2.5   OP0224   2.5   No   ANS

OPER0251   2.5   OP0251   2.5   No   ANS
OPER0252   2.5   OP0252   2.5   No   ANS
OPER0253    3    OP0253    3    No   ANS
OPER0254   2.5   OP0254   2.5   No   ANS

OPER0321   3.5   OP0321   3.5   No   ANS
OPER0322    3    OP0322    3    No   ANS
OPER0323    3    OP0323    3    No   ANS

OPER0401    3    OP0401    3    No   ANS
OPER0402    2    OP0402    2    No   ANS
OPER0403   2.5   OP0403   2.5   No   ANS
OPER0404   2.5   OP0404   2.5   No   ANS
OPER0405    4    OP0405    4    No   ANS
     OPER0406          4     OP0406    4     No    ANS
     OPER0407          3     OP0407    3     No    ANS
     OPER0408         2.5    OP0408   2.5    No    ANS

     OPER0501          2     OP0501    2     No    ANS
     OPER0502         5.5    OP0502   5.5    No    ANS
     OPER0503          5     OP0503    5     No    ANS
     OPER0504          4     OP0504    4     No    ANS
     OPER0505         4.5    OP0505   4.5    No    ANS

oper_01_a01_bs_enus   3.5    OP1A01   3.5    No    ANS
oper_01_a02_bs_enus    3     OP1A02    3     No    ANS
oper_01_a03_bs_enus    3     OP1A03    3     No    ANS
oper_01_a04_bs_enus   2.5    OP1A04   2.5    No    ANS

oper_02_a01_bs_enus    2     OP2A01    2     No    ANS
oper_02_a02_bs_enus    3     OP2A02    3     No    ANS
oper_02_a03_bs_enus    2     OP2A03    2     No    ANS
oper_02_a04_bs_enus    2     OP2A04    2     No    ANS
oper_02_a05_bs_enus    2     OP2A05    2     No    ANS

      PD0183           5     PD0183    5     No    ANS

      PD0231          3.5    PE0231   3.5    No    ANS
      PD0232           3     PD0232    3     No    ANS
      PD0233          2.5    PD0233   2.5    No    ANS
      PD0234          2.5    PD0234   2.5    No    ANS
      PD0235           3     PD0235    3     No    ANS
      PD0236          2.5    PD0236   2.5    No    ANS

pd_01_a01_bs_enus      3     PD1A01    3     No    ANS
pd_01_a02_bs_enus     2.5    PD1A02   2.5    No    ANS
pd_01_a03_bs_enus     3.5    PD1A03   3.5    No    ANS

pd_04_a01_bs_enus      3     PD4A01    3     No    ANS
pd_04_a02_bs_enus      3     PD4A02    3     No    ANS
pd_04_a03_bs_enus      2     PD4A03    2     No    ANS
pd_04_a04_bs_enus     2.5    PD4A04   2.5    No    ANS
pd_04_a05_bs_enus     2.5    PD4A05   2.5    No    ANS
pd_04_a06_bs_enus     2.5    PD4A06   2.5    Njo   ANS

    232192_ENG        2.25   232192   2.25   No    ANS
    232202_ENG        1.75   232202   1.75   No    ANS
    232209_ENG        3.25   232209   3.25   No    ANS
    232224_ENG        2.75   232224   2.75   No    ANS
    232292_ENG          3    232292    3     No    ANS
PROJ0041   3     PR0041   3     No   ANS
PROJ0042   3     PR0042   3     No   ANS

PROJ0352   4.5   PR0352   4.5   No   ANS
PROJ0354   5.5   PR0354   5.5   No   ANS
PROJ0355   4.5   PR0355   4.5   No   ANS

PROJ0361    5    PR0361    5    No   ANS
PROJ0362    5    PR0362    5    No   ANS
PROJ0364    6    PR0364    6    No   ANS
PROJ0365   5.5   PR0365   5.5   No   ANS
PROJ0366   4.5   PR0366   4.5   No   ANS

PROJ0511   2.5   PR0511   2.5   No   ANS
PROJ0512    2    PR0512    2    No   ANS
PROJ0513   1.5   PR0513   1.5   No   ANS
PROJ0514   2.5   PR0514   2.5   No   ANS
PROJ0515   1.5   PR0515   1.5   No   ANS

PROJ0521   2.5   PR0521   2.5   No   ANS
PROJ0522    2    PR0522    2    No   ANS

PROJ0531   1.5   PR0531   1.5   No   ANS
PROJ0532    2    PR0532    2    No   ANS

PROJ0541   2.5   PR0541   2.5   No   ANS
PROJ0542    3    PR0542    3    No   ANS

PROJ0551   1.5   PR0551   1.5   No   ANS
PROJ0552    2    PR0552    2    No   ANS

PROJ0561    2    PR0561    2    No   ANS
PROJ0562   2.5   PR0562   2.5   No   ANS

PROJ0571   1.5   PR0571   1.5   No   ANS
PROJ0572    3    PR0572    3    No   ANS

PROJ0581   2.5   PR0581   2.5   No   ANS
PROJ0582    2    PR0582    2    No   ANS

PROJ0591   2.5   PR0591   2.5   No   ANS
PROJ0592    2    PR0592    2    No   ANS
PROJ0593   2.5   PR0593   2.5   No   ANS

PROJ0601   2.5   PR0601   2.5   No   ANS
PROJ0602   2.5   PR0602   2.5   No   ANS
 proj_02_a01_bs_enus    2    PR2A01    2    No   ANS
 proj_02_a02_bs_enus   2.5   PR2A02   2.5   No   ANS
 proj_02_a03_bs_enus   1.5   PR2A03   1.5   No   ANS
 proj_02_a04_bs_enus   2.5   PR2A04   2.5   No   ANS
 proj_02_a05_bs_enus   1.5   PR2A05   1.5   No   ANS
 proj_02_a06_bs_enus    2    PR2A06    2    No   ANS

 proj_03_a01_bs_enus   2     PR3A01    2    No   ANS
 proj_03_a02_bs_enus   2     PR3A02    2    No   ANS
 proj_03_a03_bs_enus   2     PR3A03   2.1   No   ANS

      TEAM0171          4    TE0171    4    No   ANS
      TEAM0172          3    TE0172    3    No   ANS
      TEAM0173         3.5   TE0173   3.5   No   ANS

      TEAM0151         5.5   TE0151   5.5   No   ANS
      TEAM0152          5    TE0152    5    No   ANS
      TEAM0153          5    TE0153    5    No   ANS
      TEAM0154         4.5   TE0154   4.5   No   ANS

 team_01_a01_bs_enus    3    TM1A01    3    No   ANS
 team_01_a02_bs_enus   3.5   TM1A02   3.5   No   ANS
 team_01_a03_bs_enus   3.5   TM1A03   3.5   No   ANS
 team_01_a04_bs_enus    4    TM1A04    4    No   ANS

en_US_41517_ng         4     41517    4     No   ANS
en_US_41521_ng         3     41521    3     No   ANS
en_US_41522_ng         2     41522    2     No   ANS
en_US_41523_ng         3     41523    3     No   ANS
en_US_41601_ng         2     41601    2     No   ANS
en_US_42221_ng         2     42221    2     No   ANS
en_US_42222_ng         4     42222    4     No   ANS
en_US_42223_ng         4     42223    4     No   ANS
                 The following courses ARE ELLIGIBLE for PDU CREDITS, however are in RETIRED status and will only be ava

                                                                                    Retired Content
                                                                    Content is not provided with technical support
                                                                   Content is not included in our published catalogs.

Series      Course Title                                                              SkillSoft Course ID
Interpersonal Communication Skills for Business
            The Process of Interpersonal Communications                                  COMM0001
            The Mechanics of Effective Communication                                     COMM0002
            Communication Skills for the Workplace                                       COMM0003
            Communicate for Results                                                      COMM0004
            Communication Skills for Leadership                                          COMM0005
            Communication Skills for Resolving Conflict                                  COMM0006
            Communicate for Contacts                                                     COMM0007
Interpersonal Communication Skills
            Communicate to Develop Relationships                                         COMM0101
            Communicating to Increase Understanding                                      COMM0102
            Listening, Influencing and Handling Touch Situations                         COMM0103
            Communicating Better with Your Team                                          COMM0104
Mastering Interpersonal Communications
            Dynamics of Interpersonal Communication                                      COMM0111
            Communication Tools                                                          COMM0112
            The Many Faces of Communication                                              COMM0113
            The Interpersonal Side of Conflict                                           COMM0114
            Interpersonal Business Savvy                                                 COMM0115
            Developing Interpersonal Skills in Your People                               COMM0116
Effective Listening Skills
            The Basics of Listening                                                      COMM0151
            Listening for Comprehension                                                  COMM0152
            Listening for Higher Purposes                                                COMM0153
            Enhancing Your Listening Skills                                              COMM0154
Managing and Working with Difficult People
            Difficult People in the Workplace                                            COMM0161
            Working with Aggressive People                                               COMM0162
            Working with Negative People and Procrastinators                             COMM0163
            Working with Arrogant and Duplicitous People                                 COMM0164
High Impact Business Writing
            Prepare to Write Effectively to Your Audience                                COMM0211
            Writing Concisely and Accurately                                             COMM0212
            Writing Effective Business Documents                                         COMM0213
Writing to Maximize Business Results
            Exploring the New Basics of Business Writing                                 COMM0221
Meeting the Presentation Challenge
            The Foundations of Presentations                                             COMM0321
            Basic Presentation Structure                                                 COMM0322
            Using Presentation Equipment Effectively                                     COMM0323
            Effective Presentation Delivery                         COMM0324
            Advanced Presentation Skills                            COMM0325
            Presentation as a Management Tool                       COMM0326
Effective Business Meetings
            Planning Effective Business Meetings                    COMM0331
            Leading Effective Business Meetings                     COMM0332
            Participating Effectively in Business Meetings          COMM0333
Dealing with Conflict in the Workplace
            Perspectives on Conflict                                COMM0341
            Handling Conflict with Others                           COMM0342
            Managing Conflict in the Organization                   COMM0343
Professional Telephone Skills
            Handle Calls with Confidence and Professionalism        COMM0401
            Turn Difficult Callers into Delighted Customers         COMM0402
            Managing Telephone Technology                           COMM0403
Negotiating to Win: Getting the Results You Want
            Crafting a Deal                                         COMM0501
            Connect and Communicate                                 COMM0502
            The Negotiation Process                                 COMM0503
            The Dynamics of Interaction                             COMM0504
            Inclusive Negotiating                                   COMM0505
            When the Going Gets Tough                               COMM0506
            The Master Negotiator                                   COMM0507
International Business Skills - Culture, Customs and Norms
            Managing Cultural Divides                               COMM0601
            Around the World in 80 Cultures                         COMM0602
            Crossing the Dateline: Japan, China, India              COMM0605
            A Rich Tapestry of Cultural Contrasts                   COMM0606
How To Read and Interpret Financial Statements
            Understanding Financial Statements                       FIN0111
            Reading the Income Statement and Balance Sheet           FIN0112
            Reading the Cash Flow Statement                          FIN0113
            Analyzing Financial Statements                           FIN0114
            Analyzing Beyond the Numbers                             FIN0115
Business Finance for Managers
            Introduction to Finance                                  FIN0141
            Making Budgets Work                                      FIN0142
            Manager's Performance Guide - Business Finance           FIN0146
Practical Budgeting for Managers
            The Basics of Budgeting                                  FIN0261
Effective Hiring and Interviewing Skills
            Hiring Considerations                                    HR0231
            Effective Interviewing                                   HR0232
            Selecting the Best Applicant                             HR0233
HRCI/PHR Certification Program
            Offers, Contracts, and Organizational Exit (HRCI/PHR)    HR0254
HR Compliance
            Supervisor and Manager Sexual Harassment Awareness   lch_01_a02_lc_enus
            Harassment in the Workplace                          lch_01_a03_lc_enus
            Antitrust--Overview                                       LCO0101
            Email and Internet Use                                    LCO0106
            Foreign Corrupt Practices Act                             LCO0108
            Intellectual Property Overview                            LCO0109
            Americans with Disabilities Act (ADA)                     LCO0112
            Fair Labor Standards Act (FLSA)                           LCO0116
            Interviewing and Hiring Practices                         LCO0118
            Union Awareness                                           LCO0123
            HIPAA Privacy Rules                                       LCO0301
Leadership Skills for Women
            The Secrets of Female Leaders                            LEAD0131
            Establish and Maintain Authority                         LEAD0135
Leadership in Senior Management
            Senior Leadership Principles                             LEAD0201
            Senior Leadership in Action                              LEAD0202
Moving into a Management Role
            Becoming a Manager                                      MGMT0001
            A New Manager's Responsibilities and Fears              MGMT0002
            Lead and Communicate Effectively as a New Manager       MGMT0003
            A New Manager's Role in the Company's Future            MGMT0004
Succeeding as a First Time Manager
            Prepare for Your New Management Role                    MGMT0101
            Lead and Develop Your Staff                             MGMT0102
            Communication Skills And Positive Attitude              MGMT0103
Essential Skills for Tomorrow’s Managers
            Competencies for Tomorrow’s Managers                    MGMT0111
            A Manager's Primer for Ensuring Accountability          MGMT0115
            Development Tools for Tomorrow's Managers               MGMT0112
            The Manager as Coach and Counselor                      MGMT0113
            The Manager as Project Champion                         MGMT0114
            A Manager's Primer for Ensuring Accountability          MGMT0115
            Continuous Learning for Tomorrow's Managers             MGMT0116
How to Discipline Employees & Correct Performance Problems
            Motivate and Recognize Employees                        MGMT0133
            Using Formal Discipline Measures                        MGMT0134
Management Excellence: Performance-Based Appraisals
            Designing Successful Performance-based Appraisals       MGMT0142
            Implementing Performance-based Appraisals               MGMT0143
            Appraising the Performance-oriented Team                MGMT0145
Managing Problem Performance
            Preventing Problem Performance                          MGMT0161
            Identifying Problem Performance                         MGMT0162
            Improving Problem Performance                           MGMT0163
            Dealing with Problem Performance                        MGMT0164
Dealing with Conflict and Confrontations
           Understanding Conflict                               MGMT0221
           Contentious Tactics and Conflict Escalation          MGMT0222
           Resolving Conflict Through Problem Solving           MGMT0223
The Consummate Coach
           Coaching Changes Managerial Malpractices             MGMT0241
           Foundations of Coaching                              MGMT0242
           Coaching and the People Issues                       MGMT0244
           Coaching Excellence Changes You                      MGMT0245
Delegation Skills
           Delegation Basics                                    MGMT0261
           The Personal Approach in Delegation                  MGMT0262
           Managing the Delegated Environment                   MGMT0263
The Successful Facilitator
           The Role of the Facilitator                          MGMT0271
           Facilitative Fundamentals: Techniques and Tools      MGMT0272
           Facilitating Work Groups and Meetings                MGMT0273
           Facilitating Challenging Situations                  MGMT0274
           Facilitative Formats and Tools: Offering Options     MGMT0275
           The Facilitative Leader                              MGMT0276
Coach with Confidence
           Coaching for Business                                MGMT0281
           Successful Coaching Relationships                    MGMT0282
           Key Stages in Coaching                               MGMT0283
           Coaching Skills                                      MGMT0284
           Mindsets, Emotions, and Coaching                     MGMT0285
           Coaching Trends                                      MGMT0286
How to Overcome Negativity in the Workplace
           The Path from Pessimism to Optimism                  MGMT0311
           Proactive Approaches to Stop Negativity              MGMT0312
           Overcoming Organizational Negativity                 MGMT0313
Managing Others through Change
           Change Leadership                                    MGMT0331
           Communicating and Reinforcing Change                 MGMT0332
           Overcoming the Challenges of Change                  MGMT0333
OSHA Standards for General Industry
           OSHA Standards and Compliance                         OPER0201
           OSHA General Industry Safety                          OPER0203
           OSHA General Industry Health                          OPER0204
           Developing an OSHA Safety and Health Program          OPER0205
Taking Control of Your Workday
           Analyze Your Use of Time                           PD0101 (PD0151)
           Set Goals and Prioritize Your Use of Time          PD0102 (PD0152)
           Major Time Management Challenges                   PD0103 (PD0153)
Overcoming Overload - Managing Memory and Time
           Eliminate the Time Wasters                             PD0122
Problem Solving and Decision Making
           Problem Solving for Common Business Challenges         PD0212
Project Cost Management
            Estimating and Controlling Project Cost                       39643_ENG
Project Management Fundamentals
            Related Strands of Project Management                         37609_ENG
Project Management Using PRINCE 2
            Introduction to the PRINCE 2 Project Management Methodology   65538_ENG
Project Procurement Management
            Managing Project Procurement Processes                        55303_ENG
Project Quality Management
            Quality Management and Control                                39043_ENG
Project Risk Management
            Planning for and Responding to Project Risk                   55466_ENG
Project Scope Management
            Planning and Managing Project Scope                           38614_ENG
Project Time Management
            Planning and Managing the Project Schedule                    39766_ENG
Project Communications Management
            Planning and Managing Project Communications                  40376_ENG
Project Integration Management
            Integrating and Coordinating Processes                        37687_ENG
Project Human Resource Management
            Project Human Resource Management                             38657_ENG
How to Make Cross-Functional Teams Work
            Determine Need and Select the Project Manager                 TEAM0121
            Select, Evaluate and Fund the Cross-functional Team           TEAM0122
            Developing the Cross-functional Team                          TEAM0123
            Achieving Results as a Cross-functional Team                  TEAM0124
Participating in a Project Team
            The Self-directed Project Team Member                         TEAM0131
            Project Team Communication Skills                             TEAM0132
            Team-building Is an Inside Job                                TEAM0133
            Troubleshooting for Project Teams                             TEAM0134
            The Project Team Star Player                                  TEAM0135
            Honing Your Leadership Skills                                 TEAM0136
Cultivating a High-performance Project Team
            Building a High-performance Team                              TEAM0141
            Harnessing Collective Knowledge                               TEAM0142
            Managing a Project with Your Team                             TEAM0143
            Revving up Your High-Performance Project Team                 TEAM0144
            Maintaining Project Team Peak Performance                     TEAM0145
            Fixing Broken Teams                                           TEAM0146
Managing and Leading the Virtual Team
            Virtual Team Basics                                           TEAM0221
            Virtual Team Communication                                    TEAM0222
            Collaboration in Virtual Teams                                TEAM0223
            Virtual Project Management                                    TEAM0224
            Virtual Team Leadership                                       TEAM0225
Learning Organizations and the Virtual Team   TEAM0226
D status and will only be available for credit until DECEMEBER 31, 2011.

th technical support
ur published catalogs.

             Estimated Duration     PMI Course ID PMI/PDU Contact Hours    Status

                      4.5              CO0001          4.5            No   Retired
                       5               CO0002           5             No   Retired
                      4.5              CO0003          4.5            No   Retired
                       5               CO0004           5             No   Retired
                      5.5              CO0005          5.5            No   Retired
                       5               CO0006           5             No   Retired
                      4.5              CO0007          4.5            No   Retired

                       2               CO0101           2             No   Retired
                       3               CO0102           3             No   Retired
                       4               CO0103           4             No   Retired
                       4               CO0104           4             No   Retired

                       3               CO0111           3             No   Retired
                       2               CO0112           2             No   Retired
                       3               CO0113           3             No   Retired
                       3               CO0114           3             No   Retired
                       3               CO0115           3             No   Retired
                       2               CO0116           2             No   Retired

                      2.5              CO0151          2.5            No   Retired
                       5               CO0152           5             No   Retired
                       3               CO0153           3             No   Retired
                       3               CO0154           3             No   Retired

                      3.5              CO0161          3.5            No   Retired
                       3               CO0162           3             No   Retired
                       3               CO0163           3             No   Retired
                       2               CO0164           2             No   Retired

                       2               CO0211           2             No   Retired
                       1               CO0212           1             No   Retired
                       2               CO0213           2             No   Retired

                       3               CO0221           3             No   Retired

                       3               CO0321           3             No   Retired
                       3               CO0322           3             No   Retired
                       3               CO0323           3             No   Retired
3     CO0324   3     No   Retired
3     CO0325   3     No   Retired
3     CO0326   3     No   Retired

2.5   CO0331   2.5   No   Retired
2.5   CO0332   2.5   No   Retired
 5    CO0333    5    No   Retired

5.5   CO0341   5.5   No   Retired
 6    CO0342    6    No   Retired
 6    CO0343    6    No   Retired

3.5   CO0401   3.5   No   Retired
 4    CO0402    4    No   Retired
 2    CO0403    2    No   Retired

 3    CO0501    3    No   Retired
2.5   CO0502   2.5   No   Retired
2.5   CO0503   2.5   No   Retired
 3    CO0504    3    No   Retired
2.5   CO0505   2.5   No   Retired
2.5   CO0506   2.5   No   Retired
2.5   CO0507   2.5   No   Retired

 3    CO0601    3    No   Retired
 3    CO0602    3    No   Retired
2.5   CO0605   2.5   No   Retired
2.5   CO0606   2.5   No   Retired

3     FI0112   2.5   No   Retired
2     FI0112    2    No   Retired
2     FI0113    2    No   Retired
2     FI0114    2    No   Retired
3     FI0115    3    No   Retired

2.5   FI0141   2.5   No   Retired
2.5   FI0142   2.5   No   Retired
1.5   FI0146   1.5   No   Retired

4.5   FI0261   4.5   No   Retired

2.5   HR0231   2.5   No   Retired
3.5   HR0232   3.5   No   Retired
 2    HR0233    2    No   Retired

3     HR0254   3     No   Retired
2.5   LC1A02   2.5   No   Retired
 1    LC1A03    1    No   Retired
 1    LC0101    1    No   Retired
 1    LC0106    1    No   Retired
 1    LC0108    1    No   Retired
1.5   LC0109   1.5   No   Retired
 1    LC0112    1    No   Retired
1.5   LC0116   1.5   No   Retired
 1    LC0118    1    No   Retired
 2    LC0123    2    No   Retired
 1    LC0301    1    No   Retired

2.5   LE0131   2.5   No   Retired
2.5   LE0135   2.5   No   Retired

3     LE0201   3     No   Retired
4     LE0202   4     No   Retired

 6    MG0001    6    No   Retired
 6    MG0002    6    No   Retired
 6    MG0003    6    No   Retired
5.5   MG0004   5.5   No   Retired

2     MG0101   2     No   Retired
6     MG0102   6     No   Retired
3     MG0103   3     No   Retired

5.5   MG0111   5.5   No   Retired
 6    MG0115    6    No   Retired
 5    MG0112    5    No   Retired
 5    MG0113    5    No   Retired
4.5   MG0114   4.5   No   Retired
 6    MG0115    6    No   Retired
4.5   MG0116   4.5   No   Retired

2     MG0133   2     No   Retired
3     MG0134   3     No   Retired

2.5   MG0142   2.5   No   Retired
2.5   MG0143   2.5   No   Retired
 3    MG0145    3    No   Retired

4.5   MG0161   4.5   No   Retired
 4    MG0162    4    No   Retired
5.5   MG0163   5.5   No   Retired
 4    MG0164    4    No   Retired
3     MG0221   3     No   Retired
3     MG0222   3     No   Retired
3     MG0223   3     No   Retired

3     MG0241   3     No   Retired
3     MG0242   3     No   Retired
3     MG0244   3     No   Retired
3     MG0245   3     No   Retired

 2    MG0261    2    No   Retired
2.5   MG0262   2.5   No   Retired
 5    MG0263    5    No   Retired

 5    MG0271    5    No   Retired
5.5   MG0272   5.5   No   Retired
 5    MG0273    5    No   Retired
 5    MG0274    5    No   Retired
 5    MG0275    5    No   Retired
 5    MG0276    5    No   Retired

 4    MG0281    4    No   Retired
7.5   MG0282   7.5   No   Retired
 6    MG0283    6    No   Retired
5.5   MG0284   5.5   No   Retired
 4    MG0285    4    No   Retired
4.5   MG0286   4.5   No   Retired

4     MG0311   4     No   Retired
2     MG0312   2     No   Retired
2     MG0313   2     No   Retired

2.5   MG0331   2.5   No   Retired
2.5   MG0332   2.5   No   Retired
2.5   MG0333   2.5   No   Retired

2     OP0201   2     No   Retired
4     OP0202   4     No   Retired
4     OP0203   4     No   Retired
3     OP0204   3     No   Retired

2     PD0101   2     No   Retired
2     PD0102   2     No   Retired
3     PD0103   3     No   Retired

3     PD0122   3     No   Retired

1     PD0212   1     No   Retired
4     P39643   4     No   Retired

4     P37609   4     No   Retired

3     P65538   3     No   Retired

5     P55303   5     No   Retired

4     P39043   4     No   Retired

5     P55466   5     No   Retired

4     P38614   4     No   Retired

5     P39766   5     No   Retired

5     P40376   5     No   Retired

4     P37687   4     No   Retired

3     P38657   3     No   Retired

2.5   TE0121   2.5   No   Retired
3.5   TE0122   3.5   No   Retired
3.5   TE0123   3.5   No   Retired
 3    TE0124    3    No   Retired

2.5   TE0131   2.5   No   Retired
 3    TE0132    3    No   Retired
 3    TE0133    3    No   Retired
 3    TE0134    3    No   Retired
 3    TE0135    3    No   Retired
 3    TE0136    3    No   Retired

2     TE0141   2     No   Retired
3     TE0142   3     No   Retired
3     TE0143   3     No   Retired
3     TE0144   3     No   Retired
3     TE0145   3     No   Retired
3     TE0146   3     No   Retired

4     TE0221   4     No   Retired
4     TE0222   4     No   Retired
4     TE0223   4     No   Retired
2     TE0224   2     No   Retired
4     TE0225   4     No   Retired
3   TE0226   3   No   Retired

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