Docstoc

WELCOME TO SAINT JOHN_ CARNIVAL GLORY_

Document Sample
WELCOME TO SAINT JOHN_ CARNIVAL GLORY_ Powered By Docstoc
					                                                            CARNIVAL CRUISE LINES PUBLICATION




                             eSEAVIEW
                              March 09, 2010 Volume 10 Issue 4


                                                              JUNE 8, 2011 / VOLUME 11 / ISSUE 9




WELCOME TO SAINT JOHN,
CARNIVAL GLORY!
The Carnival Glory had the distinction of being the first cruise ship of the season in Saint John, a
featured port on the ship’s four- and five-day eastern Canada cruises from New York. To mark the
occasion, the ship hosted a reception for local dignitaries and VIPs during which Captain Agostino
Fazio was presented with a highly detailed nautical telescope – a Saint John tradition that dates
back years. Following the presentation, attendees were treated to a champagne toast while they
enjoyed delicious hors d’ oeuvres prepared the Carnival Glory’s F&B team. What a great way to
begin the season!




                                           CARE TEAM TRAINING
                                           Carnival’s CareTeam, which provides emotional and logistical
                                           support to our guests and crew when faced with a crisis
                                           or traumatic experience, recently added more than 40
                                           members to this dedicated all-volunteer group of employees.
                                           Facilitated by CareTeam Manager Ray Gonzalez, the group
                                           underwent two days of training at the Miami corporate
                                           headquarters to learn more about their role in this important
                                           aspect of our operations. Executives from Disney Cruise
                                           Line team were attended to learn more about Carnival’s
                                           CareTeam operations and share best practices solutions.
                                           Additionally, pictured in the bottom-center are Barry and
                                           Fern Katz who are professional actors serving as role players
                                           to make working with guests realistic during this training.
                                           Congratulations to all and thanks for all you do, CareTeam!
                                                eSEAVIEW                                JUNE 8, 2011                           PAGE 2



    AWARD WINNNING



                        At a ceremony at the Miami offices, Carnival was presented with its six Porthole Cruise Magazine Readers
                        Choice Awards from Editor-in-Chief Bill Panoff. Carnival’s awards included Best Value for the Money, Best
                        Entertainment, Best Mexican Riviera Itineraries, Best Casinos, Best Web Site, and Best Theme Cruises. Since
                        the Porthole Cruise Readers Choice Awards were established in 1999, Carnival Cruise Lines has earned 115
                        individual honors – the most of any cruise line.

                        Pictured here at the awards presentation are (from left): Carnival’s Vice President of Onboard Marketing
                        Christine Arnholt; Bill Panoff; and Carnival’s Senior Vice President of Guest Commerce Gus Antorcha and Vice
                        President of Retail Services William Butler.




A JOB WELL DONE                                                             COMMITMENT TO EXCELLENCE
A special congratulations goes out to Captain Allegretti and the            Three Carnival Destiny team members celebrated their
entire Carnival Sensation team completing training of the Records           20-year anniversaries with a special ceremony on the ship’s
Management Program in record time. The ship’s speedy completion             bridge. Senior Team Headwaiter Amin Djakfar (second from
of the training was crucial in developing the records management’s          left), Stateroom Steward Elarico Howard (center) and Team
frequently asked questions (FAQ’s) for other vessels in the fleet.          Headwaiter Techasith Jaiboon (second from right) are pictured
Captain Allegretti, along with the staff and crew of the Carnival           here receiving their awards with Captain Etorre Bovo (far right)
Sensation, also hosted a group of individuals from the shoreside offices    and Hotel Director Kevin Thorogood. Way to go!
of Carnival Cruise Lines and Carnival Corporation & plc for follow-
up discussions regarding continued compliance with the Records
Management Program. Thank you for a job well done!

				
DOCUMENT INFO
Shared By:
Categories:
Stats:
views:41
posted:7/12/2011
language:English
pages:2