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Welcome to the world of BMW. - PDF

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Welcome to the world of BMW. - PDF Powered By Docstoc
					BMW
Customer Service




1800 813 299
bmw.com.au




Welcome to
the world of BMW.
                                    To ensure that the
                                    satisfaction you enjoy
                                    with your BMW doesn’t
                                    diminish over the years,
                                    we’re pleased to offer a
                                    wide range of services
                                    for BMW owners.
                                    This brochure introduces
                                    you to each of these
                                    services, to help you
                                    continue to enjoy the very
                                    essence of BMW.




Introducing BMW Customer Service.
Keeping you on the road.                                                                                            The impact shouldn’t last all day.
                                                         In the unlikely event of   With BMW Group Accident
                                                         a vehicle breakdown,       Management your
                                                         you know you can always    complimentary BMW Group
                                                         rely on BMW Group          Roadside Assistance
                                                         Roadside Assistance        coverage now really does
                                                         technicians. We’re         go the extra distance. As
                                                         equipped with              the name suggests, this
                                                         the knowledge, parts       specialised service saves
                                                         and tools should the       you the inconvenience of
                                                         unexpected happen.         managing the aftermath
                                                         Ask for the brochure       of a collision. It begins the
                                                         shown below to find out    moment you call us from
                                                         how we can assist you in   the crash scene and ends
                                                         getting back on the road   with the collection of your
                                                         in no time at all.         car from the repairer.




                 BMW Group Roadside Assistance.   bmw.com.au/service                BMW Group Accident Management. 1800 808 111                          bmw.com.au/service
                                    For peace of mind between services.                                   Financial mobility.                       In the same way that BMW
BMW Routine Maintenance                                                                                                                             vehicles are characterised by
allows you that added peace                                                                                                                         their advanced engineering,
of mind between services by                                                                                                                         impeccable attention to detail,
providing a comprehensive                                                                                                                           and reliability, the finance and
check that covers tyres,                                                                                                                            insurance products offered
lights, brakes, steering,                                                                                                                           by BMW Financial Services
coolant, oil and fluid levels. It                                                                                                                   provide outstanding features
usually takes only an hour and                                                                                                                      and benefits, backed by
can be performed while you                                                                                                                          competitive rates and
wait, if convenient for you. To                                                                                                                     individual service. For further
book a Routine Maintenance                                                                                                                          details, ask for a copy of our
Check for your BMW, simply                                                                                                                          Financial Services range
call your dealership’s service                                                                                                                      brochure or visit
department to arrange an                                                                                                                            bmwfinance.com.au
appointment.


                                                                                                                                                        Solutions
                                                                                                                                                                   as
                                                                                                                                                        as you are individual
                                                                                                                                                                  .                BMW Financia
                                                                                                                                                                                   Services     l




                                                                                                                                                                                  Finance
                                                                                                                                                                                 Lease
                                                                                                                                                                                 Insuranc
                                                                                                                                                                                            e




                                                                                                                                                                                  The Ultimate
                                                                                                                                                                                Driving Machine




BMW Group Routine Maintenance Check.                                      bmw.com.au/service   BMW Financial Services.          bmwfinance.com.au
                         Enhance your skills, exhilarate your senses.                              One card makes your BMW even more rewarding.
Learn serious skills                                                                                                                                               The key to a whole suite of
in a seriously fun                                                                                                                                                 rewards offered exclusively for
atmosphere. BMW                                                                                                                                                    BMW owners. Along with
Driver Training offers                                                                                                                                             increased financial benefits like
many courses.                                                                                                                                                      competitive rates and up to 55
From Beginner to                                                                                                                                                   days interest free, the BMW
Advanced. From Young                                                                                                                                               Card allows you to spend your
Driver Training to                                                                                                                                                 rewards points on a variety of
Fascination Racetrack.                                                                                                                                             BMW products and services.
Courses are                                                                                                                                                        For a truly convenient means
scheduled in each                                                                                                                                                  of accessing funds all around
state, and are the                                                                                                                                                 the world be sure to ask about
ideal way to squeeze                                                                                                                                               the BMW Card. As with all
every drop of pleasure                                                                                                                                             things BMW, it’s designed to
from your BMW.                                                                                                                                                     ensure you travel in style.




                                                                        bmwdrivertraining.com.au
                         BMW Driver Training.                             Freecall 1800 000 269                     BMW Card.                     bmwcard.com.au
Some insurers insist
                                 What’s more damaging to your BMW – An accident? Or the wrong insurance?   Is your BMW all BMW?                                     Make sure your BMW
repairers use non-genuine                                                                                                                                           continues to be all BMW
parts, with used parts                                                                                                                                              after a service or an
from a wrecking yard                                                                                                                                                accident. Unlike BMW
as a second option.                                                                                                                                                 Dealerships, some
And only as a last resort                                                                                                                                           repairers try to replace
– Genuine BMW Parts.                                                                                                                                                Genuine BMW Parts with
Fortunately, BMW Insurance                                                                                                                                          cheaper alternatives,
insists your car is properly                                                                                                                                        reducing the authenticity
repaired by a BMW                                                                                                                                                   and, ultimately, value of
Approved Bodyshop or                                                                                                                                                your BMW. So when you
Recommended Repairer                                                                                                                                                have your BMW serviced
using Genuine BMW Parts                                                                                                                                             or repaired, insist on
and the latest repair                                                                                                                                               Genuine BMW Parts.
techniques. No other insurer
can give this guarantee.




                               BMW Insurance.                                  bmw.com.au/service                           Genuine BMW Parts.   bmw.com.au/parts
                                                                                      BMW Airport Service allows
                                         When you have to fly.                                                                                                          The BMW Lifestyle range
                                                                                      you to utilize your time whilst
                                                                                      travelling by ensuring that                                                       enriches and enhances

                                                                                      your BMW is serviced and                                                          the world around you.

                                                                                      freshly valeted, awaiting                                                         Every piece of the

                                                                                      your return. Simply leave                                                         BMW Lifestyle collection

                                                                                      your BMW at QANTAS valet                                                          encompasses the quality,

                                                                                      parking or alternatively if                                                       style and design of

                                                                                      your airport does not offer                                                       what you would expect

                                                                                      QANTAS valet parking, take it                                                     from BMW. Please visit

                                                                                      to your chosen dealer and be                                                      https://lifestyle.bmw.com.au

                                                                                      chauffer driven to the airport.                                                   to view the range of
                                                                                                                                                                        lifestyle products.
                                                                                      For more information on
                                                                                      BMW Airport Service contact

           BMW
           Airport Service
                                                                                      your local BMW Dealer.




 When yo
         u have to
BMW Air            fly.
        port Servi
                   ce.




                             BMW Airport Service.                bmw.com.au/service                                     BMW Lifestyle.   https://lifestyle.bmw.com.au
Engineer your own BMW.
                                                                 Customise your BMW
                                                                 to suit your needs
                                                                 and sense of style
                                                                 with Genuine BMW
                                                                 Accessories. Choose
                                                                 from a range of interior
                                                                 and exterior genuine
                                                                 accessories including DVD
                                                                 players, alloy wheels and
                                                                 Stolen Vehicle Tracking
                                                                 Systems. All designed
                                                                 specifically for your BMW.




             Genuine BMW Accessories.   bmw.com.au/accessories
BMW Group Australia dealer network.
 MELBOURNE METRO             VICTORIA RURAL                   SYDNEY METRO               NSW RURAL                     BRISBANE METRO                 SOUTH AUSTRALIA
Bib Stillwell BMW           Ballarat BMW                     Alto BMW (Artarmon)        Central West Prestige         Brisbane BMW                   Adelaide Motors
145-149 Williams Rd         Cnr Sunraysia Hwy & Waringa Dr   405 Pacific Hwy            Cnr Summer & Peisley Sts      800 Ann St                     31-40 West Tce
Prahran VIC 3142            Wendouree VIC 3352               Artarmon NSW 2064          Orange NSW 2800               Fortitude Valley QLD 4006      Adelaide SA 5000
03 9521 2121                03 5339 9339                     02 9901 9633               02 6360 1200                  07 3853 0000                   08 8414 3111
Bib Stillwell BMW           Jeff Tracy BMW                   Alto BMW (Pennant Hills)   Dwyers                        Bruce Lynton                    WESTERN AUSTRALIA
(Camberwell)                Melbourne Rd                     330 Pennant Hills Rd       40-44 Crown St                84 Nerang St                   Auto Classic
1233 Toorak Rd              Shepparton VIC 3630              Pennant Hills NSW 2120     Wollongong NSW 2500           Southport QLD 4215             48 Burswood Rd
Camberwell VIC 3124         03 5823 2940                     02 9875 0111               02 4251 6700                  07 5557 7999                   Victoria Park WA 6100
03 9889 1866                                                                                                                                         08 9311 7533
                            Mornington BMW                   BMW Sydney                 J T Fossey                    Motorline BMW
BMW Melbourne               185 Mornington-Tyabb Rd          65 Craigend St             501 Peel St                   1 Old Chatswood Rd              NORTHERN TERRITORY
118 City Rd                 Mornington VIC 3931              Rushcutters Bay NSW 2011   Tamworth NSW 2340             Daisy Hill QLD 4127
Southbank VIC 3006          03 5970 5970                     02 9334 4555               02 6766 1466                  07 3290 7000                   Honeycombes Prestige
03 9268 2222                                                                                                                                         544 Stuart Hwy
                            Peck & Stokes                    Canterbury BMW             Kloster BMW                    QUEENSLAND RURAL              Winnellie NT O820
BMW Melbourne Kings Way     212-224 Latrobe Tce              382 Canterbury Rd          Cnr Tudor St & Gordon Ave     Coastline BMW                  08 8947 3888
209 Kings Way               Geelong VIC 3220                 Canterbury NSW 2193        Hamilton NSW 2303             770 Nicklin Way
Sth Melbourne VIC 3205      03 5221 2111                     02 9787 3555               02 4922 0590                                                  HOBART METRO
                                                                                                                      Caloundra QLD 4551
03 8699 2888                                                                                                          07 5491 9100                   Hobart Autohaus
                            Sunraysia Prestige               Col Crawford Motors        McGuigan BMW                                                 23 Barrack St
Doncaster BMW               Cnr 7th Street & Etiwanda Ave    497 Pittwater Rd           140 Hastings River Dr         Toowoomba BMW                  Hobart TAS 7000
812-814 Doncaster Rd        Mildura VIC 3500                 Brookvale NSW 2100         Port Macquarie NSW 2444       Cnr Anzac Ave & James St       03 6236 9099
Doncaster VIC 3108          03 5021 2999                     02 9941 1290               02 6588 8500                  Toowoomba QLD 4350
03 9848 6888                                                                                                          07 4690 2372                    TASMANIA RURAL
                            Symes Motors                     Sylvania BMW               Wagga Prestige
Doncaster BMW (Fairfield)   239-241 High St                  101-107 Princes Hwy        32 Edward St                                                 Launceston Autohaus
                                                                                                                      Townsville BMW                 85 Bathurst St
469 Heidelberg Rd           Bendigo VIC 3550                 Sylvania NSW 2224          Wagga Wagga NSW 2650          719 Sturt St
Fairfield VIC 3078          03 5442 3111                     02 9522 5000               02 6937 3288                                                 Launceston TAS 7250
                                                                                                                      Townsville QLD 4810            03 6332 0444
03 9403 3888                                                                                                          07 4726 5421
                            Valley Prestige                  Trivett Classic BMW        Worthington BMW
Menere’s BMW                Cnr Tramway Rd & Saskia Way      40-52 Church St            Cnr Pacific Hwy & Kangoo Rd   Tropical Prestige
363 Nepean Hwy              Morwell VIC 3844                 Parramatta NSW 2150        Kariong NSW 2250              Cnr Bruce Hwy & Alexandra St
Brighton VIC 3186           03 5133 6600                     02 9841 8880               02 4340 9988                  North Rockhampton QLD 4701
03 9524 4000                                                                                                          07 4931 9333
                            Wodonga Prestige                                             AUST. CAPITAL TERRITORY
                            171-173 Melbourne Rd                                        Rolfe Classic                 Westco Motors
                            Wodonga VIC 3690                                            2 Botany St                   207-209 Newell St
                            02 6022 9400                                                Phillip ACT 2606              Cairns QLD 4870
                                                                                        02 6208 4111                  07 4044 4111
BMW Group Australia Bodyshops and Recommended Repairers.
 MELBOURNE METRO          Olivier Panel Works            Panel One                     Taminda Smash Repairs       QUEENSLAND RURAL              WESTERN AUSTRALIA
                          10 Eastern Rd                  76 O’Riordan St               55 Barnes St
BMW Bodyshop              Traralgon VIC 3844             Alexandria NSW 2015           Tamworth NSW 2340          Alexander Body Works          Mirage Panels
770 Lorimer St            03 5174 5723                   02 9669 6799                  02 6762 0442               42 Hugh Ryan Dr               187 Campbell St
Port Melbourne VIC 3207                                                                                           Garbutt QLD 4814              Belmont WA 6104
03 9676 7666              Nardi Panels                   Parramatta Smash               AUST. CAPITAL TERRITORY   07 4725 8399                  08 9478 2404
                          306-308 Thompson Road          607 Church St
Charlie Battistie & Co    North Geelong VIC 3215         North Parramatta              Tony Farrugia Body Works   Sowerby's Crash Repairs       Peter Wilkinson & Co
2-4 Moncrief Rd           03 5277 0000                   NSW 2151                      75 Tennant St              28 Wylie St                   1 Adrian St
Nunawading VIC 3131                                      02 9630 7200                  Fyshwick ACT 2609          Toowoomba QLD 4350            Welshpool WA 6106
03 9894 4622               SYDNEY METRO                                                02 6280 4144               07 4632 5666                  08 9362 5622
                                                         Scientific Motor Body Works
Mr Gloss                  ESR Prestige                   445-483 Wattle St              BRISBANE METRO            Wilmot Smash Repairs           HOBART METRO
12-14 Kilpa Rd            29-33 Homer St                 Broadway NSW 2007                                        160 Newell St
Moorabbin VIC 3189        Earlwood NSW 2206                                            Brisbane BMW Bodyshop      Bungalow QLD 4870             Bocchino Motors
                                                         02 9212 3566                  53-57 Victoria St                                        85-89 Albert St
03 9555 8997              02 9558 1118                                                                            07 4054 3233
                                                          NSW RURAL                    Windsor QLD 4030                                         Moonah TAS 7009
Superfinish               Grahame McCreath Prestige                                    07 3357 3611                SOUTH AUSTRALIA              03 6228 5824
698 South Rd              11 Carter Rd                   Kloster Bodyworks
Moorabbin VIC 3189        Brookvale NSW 2100             Railway St                    Domroy Smash Repairs       Australian Crash Repair        TASMANIA RURAL
03 9532 0900              02 9939 2530                   Wickaham NSW 2293             21 Baldock St              590 Port Rd
                                                                                       Moorooka QLD 4105          Allenby Gardens SA 5009       Gary Presnell Bodyworks
                                                         02 4969 5333                                                                           11-13 Gleadow St
 VICTORIA RURAL           O’Briens Auto Body Repairs                                   07 3848 9979               08 8340 1122
                          37-39 Parraweena Rd            Harris & Adams                                                                         Invermay TAS 7248
Wodonga Prestige          Caringbah NSW 2229             6 Marstan Cl                  Eurobody                   Casanova Crash Repair         03 6331 2727
(Jacob Group)             02 9525 2691                   Gosford West NSW 2250         22 Neon Street             16 The Parade West
Bodyshop                                                 02 4324 6683                  Sumner Park QLD 4074       Kent Town SA 5067
3 Melrose Dr              Paddington Prestige Smash                                    07 3376 7300               08 8362 2012
Wodonga VIC 3690          Repairs                        Perre Bros
02 6022 9444              Cnr Morehead & McEvoy Street   83-85 Gipps St                McCullochs Body Works      Des Higgins Motor Bodies
                          Waterloo NSW 2017              Wollongong NSW 2500           Bruce Hwy                  Cnr Cross Key & Acrylon Rds
Barry James               02 8394 6900                   02 4229 1430                  Yandina QLD 4561           Salisbury South SA 5106
317 Skipton Street                                                                     07 54467811                08 8258 7937
Ballarat VIC 3350                                        Specialty Paint Repairs
1800 621 121                                             8 Scott Pl                    Miami Smash Repairs         NORTHERN TERRITORY
                                                         Leewood Estate                10 Hibiscus Haven
Cathcart Smash Repairs                                                                 Miami QLD 4220             Auto Care
                                                         Orange NSW 2800                                          5 Charlton Court
26 Holdworth Rd                                          02 6362 5666                  07 5535 9444
Bendigo VIC 3550                                                                                                  Winnelie NT 0820
03 5443 2883                                             Supalook Smash Repairs        Stephen Goodall            08 8981 5122
                                                         21 Jindalee Rd                Panel & Paint
Heywoods Shepparton                                      Port Macquarie NSW 2444       9 Pirelli St
Motor Panels                                             02 6581 1002                  Southport QLD 4215
50 Lockwood Rd                                                                         07 5591 6404
                                                                                                                                                        Note: Bold denotes BMW
Shepparton VIC 3632
                                                                                                                                                        Group Dealer Bodyshops
03 5821 9876
bmw.com.au
1800 813 299
               More about BMW




BMW Group Australia Ltd, ABN 1100 467 5129, 02/2007, Part No. 8888 1800 181, BMW9402

				
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posted:7/12/2011
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