Charles & Michele Sherwood Contact Information P.O. Box 1878 Westport, WA 98595-1878 916-596-9905 email@example.com Available After 3/15/2011 Cover Letter We would really love to have the opportunity to work with your campground. We have the drive and the personality to make a success of any position we may be offered. Sometimes, the toughest times in our lives open us to a new path that offers more satisfaction than we ever dreamed possible. My husband and I have experienced loss of jobs and home in 2009 but instead of giving up, we thought through what's really important to us -- being together, being free to meet new challenges, people and see new places. KOA offers all that and more! We have worked at the Seattle/Tacoma KOA (Summer 2009 under the management of Carey Keith) and at the Fort Collins/Poudre Canyon KOA (Summer 2010 under the management of Theresa Kippschull). We have also worked at a private campground, American Sunset in Westport, Washington for two winters (2009, 2010). I'm confident that if you meet us and speak with those who have worked and lived near us, you'll see that we have a lot to offer. My project management and computer/customer service skills help with the administrative/sales side and my husband's experience as a handyman rounds out the team nicely. Give us a chance and we'll give you more value than you could ever expect. We both work hard/smart and love to be around a variety of people of all ages and backgrounds. Thank you for your consideration and keep camping alive for new generations! Charles Sherwood Skills: o Carpenter: Intermediate, 1 - 5 years o Landscaper: Beginner, 1 - 5 years o Plumber: Beginner, Less than 1 year o Pool Maintenance: Beginner, Less than 1 year Strongest Skills: I have worked as a handyman in a senior mobile home park and a shopping center. I've learned general carpentry, grounds-keeping and equipment maintenance on the job. Licenses, Certifications, Etc.: While I did not complete high school, I have learned all the necessary skills to serve as a successful maintenance person. Beyond that, I am known for my winning personality and ability to make friends with just about anyone! Hobbies: Classic cars (model and full-sized). I restored a 1960 El Camino that won first prize in local competition. Charles's Work Experience American Sunset RV & Tent Resort, Westport, WA (9/15/2010 - 3/15/2011) Gail or Don Mullvain (360)268-0207 firstname.lastname@example.org Maintenance employees during the off-season handle larger projects to upgrade park equipment and sites before the next peak season. Fort Collins / Poudre Canyon KOA, CO (4/12/2010 - 9/12/2010) Theresa Kippschull 970-493-9758 email@example.com General grounds maintenance and escort. Performed pre-season campground cleanup and set-up. Helped repair small equipment and organize workshed. Cleaned Kabins and restrooms. Escorted guests to sites. American Sunset RV Resort, Westport, WA (8/24/2009 - 4/7/2010) Don & Gail Mullvain (360)268-0207 Info@americansunsetrv.com Maintenance employees during the off-season handle larger projects to upgrade park equipment and sites before the next peak season. I was able to rebuild a hayride wagon, sand and re-paint the restroom stalls and help clear trees and debris in the tent area (6 acres). Seattle / Tacoma KOA, WA (5/12/2009 - current) Carey Keith 253-569-9532 firstname.lastname@example.org General grounds maintenance, pool care, laundry/restroom maintenance and other duties as assigned. RT Enterprises, Sacramento, CA (6/24/2007 - current) Ron Clickner 916-419-8795 email@example.com As a maintenance worker in both a senior mobile home park and a 5-acre strip mall, was expected to perform a variety of tasks every day, ranging from grounds maintenance to mobile home remodeling to contractor liaison on plumbing and electrical problems. In addition, needed to be able to communicate successfully with business and retired persons -- sometimes handling difficult situations with tact and compassion. Charles's Service Stars 1. Seattle / Tacoma KOA, WA (5/15/2009 - 8/25/2009) o Guest Services - Intermediate o Housekeeping - Intermediate o Outside Maintenance - Intermediate Michele Sherwood Either Full- or Part-Time Jobs Sought: o Any Job Skills: o Computer Skills: Advanced, More than 10 years o Landscaper: Beginner, Less than 1 year Strongest Skills: I have worked in the financial services industry for more than 20 years -- as a project manager, I have learned to work with a variety of people, gaining consensus from very different people on the team -- technical and non-technical -- helping each to become a critical member of the team and a direct contributor to each project's success. This ability translates well into the service industry, allowing me to interact with all kinds of people and easily establish a good working relationship. Licenses, Certifications, Etc.: I'm an on-the-job, pragmatic learner. I have a bachelor's degree from Stanford University and took post-graduate courses toward an MBA at Golden Gate University. Hobbies: I love lighthouses, mystery novels, animals, antiques/history and classic cars. Michele's Work Experience American Sunset RV & Tent Resort, Westport, WA (9/15/2010 - 3/15/2011) Gail or Don Mullvain (360)268-0207 firstname.lastname@example.org Registration/store employees routinely operate the reservation system, maintain the camp store, greet/serve incoming guests and answer questions by phone. Fort Collins / Poudre Canyon KOA, CO (4/12/2010 - current) Theresa Kippschull 970-493-9758 email@example.com Pre-season campground clean-up and prep; front desk registration, Kampstore maintenance, unofficial tour guide and on-site entertainment for store occupants! American Sunset RV Resort, Westport, WA (8/24/2009 - 4/7/2010) Gail & Don Mullvain (360)268-0207 Info@AmericanSunsetRV.com Registration/store employees routinely operate the reservation system, maintain the camp store, greet/serve incoming guests and answer questions by phone. I was fortunate enough to be able to program both their new cash register and convert their reservation system from FastTracker to Campground Master -- a lot of work, but a fantastic opportunity to learn! Seattle / Tacoma KOA, WA (5/12/2009 - 8/19/2009) Carey Keith 253-569-9532 firstname.lastname@example.org Front desk registration, Kampstore maintenance, unofficial tour guide and on-site entertainment for store occupants! Countrywide Bank, Roseville, CA (10/1/2007 - 5/1/2009) Paul Giambruno 916-774-7661 email@example.com IT Project Manager -- responsible for successful development or modification of banking systems. Identify requirements, functionality and translate business terms into technical specifications for development/QA teams. Extensive experience in managing project teams. Excellent communication skills. The ability to manage expectations and handle a variety of personalities/agendas and multi-task is also essential. Citigroup/California Federal Bank, W. Sacramento, CA (6/10/1997 - 9/30/2007) Patricia Suhay Aungle firstname.lastname@example.org I started at CalFed Bank as a project manager with the Project Consulting team under Patricia Suhay Aungle in 1997. With the sale of CalFed by Citigroup, I assumed the role of AVP in charge of Desktop Support, managing a team of technicians performing computer support for back office personnel of the bank. My team was eventually laid off during a major restructure. American Savings/Washington Mutual, Stockton, CA (6/1/1987 - 6/7/1997) I started as a programmer in a subsidiary real estate group of American Savings (AREG) and worked my way up to senior business analyst. When the bank was taken under government supervision, I transitioned to the retail bank itself on the commercial real estate team where I provided both technical support and eventually managed a risk-based capital analysis team. When Washington Mutual acquired the company, I chose to move on to California Federal Bank. Michele's Service Stars 1. Seattle / Tacoma KOA, WA (5/15/2009 - 8/25/2009) o KOA KampSight - Intermediate o Guest Services - Intermediate o Store - Intermediate o Registration - Intermediate Other Information 1996 Pace Arrow Vision, 35 foot Motorhome We have three adorable Shih-tzu/Bichon Frisee mix dogs -- Lucy, Schroeder and Holly. They love people, are quick to "adopt" respectful children and spend most of their day inside our home...preferably on someone's lap! We understand the importance of maintaining a clean, safe environment -- both for them and for fellow campers.