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					 FRAMEWORK
www.frameworknet.com
  WORK CARRIED
BY FRAMEWORK IS
ON BEHALF OF THE
 FAMILY SUPPORT
     AGENCY
          FRAMEWORK BACKGROUND

                          FRAMEWORK
                          ESTABLISHED
                           IN 1994 AND
                          HAS 16 YEARS
                         EXPERIENCE IN
                             THE ROLE




     All staff have                             Framework works from
     experience in          Framework has      community development
 managing community       long experience in     principles and has a
    sector Projects,        managing both        good track record in
or have been Directors      expansion and          building positive
  on VBOM most have          uncertainty in     working relationships
  minimum of 10 yrs      complex operational     with Projects and a
   experience in the         environments.      partnership approach
 Support Worker role.                                to monitoring.
        FRAMEWORK APPROACH
            Acknowledging existing skills and experience of volunteers

           Understanding the different stages of development in Projects

   Working from anti-racism / equality / human rights based approaches

            Valuing relationship building and collaborative partnership
                                     approaches

           Promoting integrated approach to Family Support Practice and
                              Community Development

                Working to strengthen relationships with Regional and
                                  National Forums

       Viewing conflict as an inevitable and developmental element of
                          organisational development
   WHAT SUPPORT WILL LOOK LIKE IN
         CURRENT SITUATION

                       LESS RESOURCES,
                        AND TIME, MORE
                       PROJECTS OVER A
                             WIDER
                         GEOGRAPHICAL
                            SPREAD




   Key Support           Delivery of day to     Support for Projects
Workers working with    day support based     experiencing difficulties
      specific         more on telephone,         will need to be
 number of Projects     email and internet           prioritised.
                       contact, monitoring
 Delivery of support     and inter-project          Less time for
  based on need.              training           intensive support.
       BALANCING SUPPORT BASED ON
           WHAT FSA REQUESTED
1. RESPONDING AT AN INDIVIDUAL
   PROJECT LEVEL:
~ Contractual issues /
  compliance / Workplan
  development / employment etc.
~ SPEAK / Annual Progress
  Reports etc.
~ Monitoring and dealing with         2. COLLECTIVE INTER-PROJECT
  difficulties / conflict                TRAINING WITH A FOCUS ON:
                                      ~ Community development /
                                        family support practice
                                      ~ Organisational development /
 3. BETTER COHESION                     role as employers etc..
 -Tri-partite working
 between the FSA, FRC
 National Forum and Framework

 -Good regional level relationships
 between Framework
 and FRC Regional Forums.
     1. Based on                      2. Use of
partnership approach                Checklists to
  & agreed Code of               identify support or       INITIAL
       Practice                  training needs and     CHECK LIST and
                                 a basis for ongoing     2 MEETINGS
                                       contact          PER YEAR WITH
                                                            VBOM



MONITORING                                                     ANNUAL
                                           WHERE             REVIEW AND
                                                              PLANNING
                                        PROJECTS ARE
   How will                             NOT AVAILING
                                                           OR FACILITATION
                                                              OF 3 YEAR
   it work ?                             OF SUPPORT        STRATEGIC PLAN


                                                            JOINT
                                                       PROGRESS REPORT
       3. Any difficulties
  with monitoring relationship
       dealt with through                INVOLVEMENT IN
   Grievance and Monitoring               RECRUITMENT
     Document previously                PROCEDURES WHEN
           developed.                       REQUIRED
             HOW INTERNAL DIFFICULTIES IN
     HOW INTERNAL CONFLICT AND DIFFICULTIES WILL
           PROJECTS WILL BE HANDLED
     BE HANDLED
1. Difficulties will be identified through
Project self disclosure, through
issues erupting or from
observations of Support Worker.               2. Less time for Framework to deal with
                                              long term protracted conflict but
                                              Projects in crisis will be prioritised.
3. Work with the VBOM & staff
to understand the problem, develop
strategies, make
recommendations for what                     4. Jointly inform the FSA and
needs to change and what supports            participate in tri-partite meeting
are required. Write this up.                 if required. Other supports needing
                                             extra resources will need
                                             to be identified and then approved by
                                             FSA eg; LRC, SSAs, external mediation,
5. Framework will support                    or extra Framework time
positive action
for moving out of crisis
using
recommendations and
procedures agreed                            6. Ongoing follow up contact
      FRAMEWORK
support, training and development

				
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