Codes of professional ethics for counseling of the Taiwan Guidance and Counseling Association Elaboration of codes amendment In order to regulate the professional conduct of the counseling service of the association members and to secure the professional quality of counseling service, the association has first released the codes of ethics for members in 1989. In view of the changes of social environment as well as for the practical needs of counselor, the association has specially amended the codes of ethics. First, it has changed its title into “Codes of professional ethics of the Taiwan Guidance and Counseling Association” and “members” into “counselors” so that non-member counselor can also make reference to it. As for the term “counselor,” it should widely embrace counseling psychologist, guidance teacher, and other professionals who resort to counseling professional to help. Second, many repetitions of codes of ethics are either deleted or classified, and all of the articles are re-adjusted so that the organization becomes more systematic. Third, to convenience inspection by counselor the codes are indexed, and sub-title is given to each article so that the codes become more simplified, comprehensive, and systematic, Last, to cope with the development of network counseling the chapter of “network counseling” has also been added in this amendment so as to regulate such mode of counseling service which is in development. Introduction The Taiwan Guidance and Counseling Association (abbreviated as the association in the following) is an educational, scientific, and professional organizations, and it is aimed to put together professionals who work in the fields of guidance, counseling, and psychological therapy so as to facilitate academic research, promote the counseling work of social organization and levels of schools, help the general public to develop their potential, create healthy and happy life, and facilitate well-being of society, country, and mankind. The purpose of the codes is to indicate that professional ethics are the core value of counseling work and the endowment of relevant ethic responsibility of counseling practices, and it is also hoped to make such indication well known to the members, clients they serve, and the general public. The principles of ethics as revealed should be consistently abided and realized by all of the members in their daily professional practice, and they should also act as the foundation of appeal when the association is to deal with case of ethics complaint. 1 General Rules 1.1. The purpose of counseling: the main purpose of counseling is to maintain the basic human rights of the client as well as to facilitate the well-being of the client and the society. 1.2. Learning about the codes of ethics: counselor should recognize that their professional conduct affects the reputation of their professional and the trust of the general public, they should, therefore, work with caution and know and abide by the codes of ethics. 1.3. Professional responsibility: counselor should know well of their professional, ethics, and legal responsibility so as to maintain the professional quality of their counseling service. 1.4. Work with service organization: counselor working in school or organization should abide by the policy and regulation of the school or organization, and they should behave with high-degree of cooperation spirit under the principle of in adherence to professional ethics. 1.5. Conflict of responsibility: if there is of ethical conflict of policy between counselor and their serving school or organization, they should indicate their responsibility to abide the codes of professional ethics and resolve for reasonable compromise. 1.6. Peer of counselor: if peer of counselor is found with conduct against professional ethics they should be dissuaded, and if it work with no avail they should be remedied with proper channel so as to maintain the reputation of counseling professional and the rights of the client. 1.7. Request for peer advice: if counselor finds doubt with his ethical judgment, they should consult peer counselor or counseling psychologist for resolution. 1.8. Ethics committee: the association is founded with ethics committee so as to realize and implement the code of ethics, accept complaint of ethics problems, provide counseling of ethic dilemma, and deal with cases which violate the code of professional ethics of counseling. Counselor should work close with the ethics committee. 2. Counseling relationship 2.1 Well-being of the client 2.1.1 Nature of counseling relationship: counselor should first acknowledge that they their relation with the client is professional, ethical, and contractual; therefore, counselor should, at their best, fulfill their professional, ethical, and legal responsibility as of such counseling relationship. 2.1.2 Responsibility of counselor: the primary responsibility of counselor is to honor the personality dignity and potential of the client, secure their rights and facilitate their well-being. 2.1.3. Growth and development: counselor should encourage self-grow and development of the client so as to avoid them from dependent on the counseling relationship. 2.1.4. Counseling plan: counselor should, based on the needs, capability, and physical mental conditions, formulate counseling plan with the client, discuss the feasibility and the anticipated results of the plan, and learn to respect the rights of choice of the client as much as possibility for their best interest. 2.1.5. Utilization of environment resources: problems of the clients are mostly related of their environment; therefore, counselor should try to make the best of the environment resources, especially family resources, to help solve their problem and accommodate to their needs. 2.1.6. Influence of value: counselor should honor value system of the client, and should not oblige any decision in whatsoever way or impose the value system of counselor on the client 2.2 Rights of the client 2.2.1 Autonomy: counselor should honor the right of choice of the client a. consent of counseling: the client has the right to accept or refuse for counseling. Before the conduct of counseling, counselor should inform the client about the nature, purpose, process, and technique employment so as to help them reach decision. b. right of choice: during individual or group counseling relationship, the client enjoys the right to take part or refuse to take part in the drill or activity, withdraw, or terminate counseling, while counselor cannot oblige their choice. c. minor client: if the minor client is attending counseling, counselor should consider the best interest for the client, and honor the legitimate rights of guardianship of their parents or guardian, and ask for their consent when necessary. d. incompetent: if the client is incapable of making decision as of their physical and mental handicap, counselor should think for their best interest, and honor the opinions of their legitimate guardian or third party. 2.2.2. Right of fair treatment: the client enjoys the right for fair treatment. When the counselor conducts their service, they should honor the cultural background and individual difference of the client, and the client should not be discriminated against as of their age, sex, race, nationality, place of birth, religious belief, political stance, gender inclination, physical handicap, language, and political and economic position. 2.2.3. Request for peer advice: counselor should think for the best interest of the client to provide the client with professional counseling service, secure the dignity of their personality, and facilitate their comprehensive growth and development of their personality (please refer to 2.1) 2.2.4 Freedom from harm: counselor should work with caution so as to refrain from doing harm to the client a. awareness of capability limitation: the counselor should well know the limitation of their capability, and should not accept case that goes beyond their professional capability b. awareness of personal needs; the counselor should know their personal and private needs, and they cannot exploit the client to accommodate to their personal needs c. awareness of personal value: the counselor should know their personal value, belief, attitude, and behavior, and they should not impose such on the client d. dual relationships: the counselor should avoid to have dual relationship with the client as of the following examples but not limited to them: kin relation, social relation, commercial relation, intimate personal relation, and sex relation so as to avoid affecting the objective judgment of the counselor and create harm to the client. e. intimate and sex relation: counselor should not have intimate or sex relation with their client or client ceased of counseling relationship less than 2 years so as to avoid creating physical and mental harm. If the counselor has intimate or sex relation with their client ceased of counseling relationship more than 2 years, they need to substantiate that such relation is not exploitative and is not developed from counseling relationship. f. group counseling: when the counselor is doing group counseling they should be careful selection group members so as to meet the nature, purpose, and the needs of the group members and safeguard the rights of other members. When making use of group counseling techniques and leading activity, counselor consider their professional knowledge, technique, and the risk of the activity so that suitable safety precaution can be taken to avoid group members from harm physically and mentally. 2.2.5 Request for fidelity: the clients has the right to request the counselor to keep promise, and the counselor should honor the request of the client to pledge for fidelity 2.2.6. Privacy: the client is given the right of privacy by birth and constitution, and the counselor honors it. 2.3 Confidentiality of counseling 2.3.1 Responsibility of confidentiality: as of the privacy right of the client, the client has the right to ask his counselor to keep confidentiality for him and so as the responsibility of the counselor for counseling the confidentiality. 2.3.2 Precautionary responsibility of alert: if the behavior of the client imposes critical danger to himself or the third party, the counselor has the responsibility to warn advance to his legitimate guardian or third party. 2.3.3. Special occasions for confidentiality: to keep confidentiality is the basic principle of the counselor’s work; however, under following conditions it involves special occasions for confidentiality: a. Privacy right is the privilege of the client who can personally or via his legal representative waive such right b. Exception of confidentiality: when it involves critical danger, and might impose harm to the client or the third party c. The counselor is liable with precautionary responsibility of alert (please refer to 2.3.2) d. legal regulations e. when the client is contract with fatal infectious disease f. it is evaluated that the client is suicidal g. when the client is involved with criminal offense 2.3.4. For the best interest of the client: based on the confidentiality constraint, when the counselor is required to reveal counseling information he should provide such information to the best interest of the client. 2.3.5. Non-professional: for non-professionals working the counselor, including assistant, employee, intern, and volunteer who have access to counseling information they should be cautioned of the responsibility of confidentiality of the information. 2.3.6. Research of case study: if it be necessary to make use of counseling information in order conduct education, training, research or counseling for the counselor, the counselor should inform the client in advance and receive consent from them. 2.3.7. Group counseling: when leading group counseling, the counselor should inform the importance and difficulty of the group members, and remind them of the responsibility of confidentiality from time to time. 2.3.8. Family counseling: when conducting a family counseling, the counselor is entitled to keep confidentiality for each of the family members; with their consent he cannot reveal such information to other family members. 2.3.9. Counseling of minor: when conducting counseling for minor, the counselor should as well honor his right of privacy, and should take necessary measure of confidentiality for his best interest. 2.3.10. Preservation of counseling information: the counselor should keep secret counseling information properly, and which is included counseling record, related record in written form, computer process information, tape-recording or video tape of individual counseling or group counseling, and test record. a. Counseling record: without the consent of the client, no counseling record in whatsoever form can be revealed. b. Review by the client: the client is entitled to check his counseling record and test information, and the counseling cannot refuse the request unless such information might create any misleading or detrimental effect c. Review by the legitimate guardian: when the legitimate guardian or legitimate third party request to review the counseling information of the client, the counselor can appreciate their motivation first and evaluate from the perspective of the client’s best interest and receive consent form the client d. Review request by others: if others include tutor, subject teacher, and administrator request to check the counseling information of client, the counselor should review the status and actual needs as well as think for the best interest of the client, and receive consent from the client before dealing it. e. Transfer of counseling information: before receiving the consent from the client, the counselor cannot transfer the counseling information to others; with such consent, the counselor should take necessary and safety measure for the transfer of counseling information f. Research need: if it is for research need to use counseling information the counselor should have the consent from the client in advance, and maintain the confidentiality of the identity of the client g. Speech or publication: if counseling information of the client is needed for delivery of speech, publication, article, or research report, consent of the client should be obtained first and the client should review over the content of the publication before release h. Discussion and counseling: if it is for professional purpose that the content of the counseling has to be discussed, the counselor can only discuss with interested party of the case. If it is for counseling that oral or written report is required, the identity of the client should be kept confidential so as maintain the privacy of the client. 2.4. Charge of counseling 2.4.1. Free counseling: counselor working in school or organizations to counsel student or personnel of the organization is the duty of counselor, and no charge should be received. 2.4.2. Standard of charge: counselor with one’s practice or working in the community counseling center can receive payment for their service; however, standard of charge should be set reasonably, which should be stipulated according to the regular charges of the people-helping organizations in the locality, and flexible rate should be provided in consideration of the economic conditions of the client. 2.4.3. Advance notice: before conducting counseling, the counselor should inform the client about the rate of charge for professional counseling service. 2.4.4. Receipt of gift: counselor should avoid accepting pricy gift from the client to avoid confusing counseling relationship or misunderstanding. 2.5 Utilization of computer and test information 2.5.1. Utilization of computer technology: counselor should take notice of the following issues in the use of computer technology during counseling: a. make sure that the client is capable of using computerized system for counseling. b. using computerized system for counseling meets the needs of the client. c. if the client appreciates the purpose and function of computerized system for counseling. d. track down the scenario of the client to correct possible misunderstanding, and find out the unsuitable way of utilization and evaluate the need if it should still be used. e. explain the limitation of the computer technology, and remind the client to make cautious use of the information provided by the computer technology. 2.5.2 The application of test information: the counselor should take notice of the use of test information during the process of counseling: a. when explaining the test information, they should try to be as objective, correct, and comprehensive so as to avoid making any prejudice, misunderstanding, and untrue report b. the counselor should make cautious arrangement of the test result and information other than the test for explanation in order to misconstrue any understanding 2.6. Referral and termination of counseling 2.6.1. Timing of referral: the client would be rendered with referral if the counselor cannot continues his counseling service. a. when the client request to terminate the counseling: when the client requests to terminate the counseling on his own, while if the counselor consider that the client should continue counseling he can refer the client to other counselor with coordination of other counseling resources. b. limitation of professional capability: if the problem of the client goes far beyond the professional capability of the counselor that he can no longer provide counseling the counselor should provide refer the client to other counselor (please refer to 2.2.4.a). c. intervention of dual relationship: if the there is intervention of dual relationship that affects the objective judgment of the counselor or creates damage to the client, the counselor should refer the client to other counselor. 2.6.2 Prohibition of abandonment: the counselor cannot make use of any excuse to ignore or abandon the client and stop counseling, and the counselor should arrange for the client other access so that he can continues to seek for assistance. 2.6.3. Referral resources: to convenience referral service, the counselor should learn well of referral resources so as to help the client to obtain the needed assistance. 2.6.4. Timing to end counseling: the counselor can, under following contexts, end the counseling with consent of client; a. when the client can no longer benefit from the counseling, the counseling stops b. when the client no longer needs counseling service, the counseling stops c. when counseling no longer meets the need and benefit of the client, the counseling stops d. when the client requests for referral on his own, there is no need for more counseling e. when the client does not honor charge or the serving organization is restrained from providing counseling service, the counseling stops f. when there is intervention of damaging dual relationship, the counseling relationship should be stopped and the client referred. 3. Responsibility of the counselor 3.1. Professional responsibility of the counselor 3.1.1 Familiarize with the codes of professional ethics: the counselor should familiarize with its professional codes of ethics and scope of conduct 3.1.2. Professional capability: in order to provide effective professional counseling service, the counselor should receive appropriate professional counseling education and training so as to be equipped with minimal professional capability. 3.1.3. Refill of latest knowledge: the counselor should continue to receive updates, and receive professional knowledge so as to facilitate their professional growth and upgrade the quality of their professional service. 3.1.4. Limitation of capability: the counselor should be aware of the limitation of their professional capability, and they should not accept and deal with case that goes beyond their professional capability (please refer to 2.2.4. a). 3.1.5 Professional expertise: for counselor of different expertise, they should be equipped with the needed professional knowledge, training, experience, and qualification. 3.1.6. Self-understanding: the counselor should be alert of personal physical and mental status, and they should not engaged in counseling service if they find they are not in satisfactory physical and mental conditions so as not to create any damage to the client. If necessary, they should stop counseling service (please refer to 2.2.4.b). 3.2 The ethics and social responsibility of counselor 3.2.1. Enhancement of ethical consciousness and alert: the counselor should cultivate their ethical consciousness and ethical alertness as well as pay attention to their professional conduct so as to do well as with one’s ethics and social responsibility. 3.2.2. Maintenance of client’s interest: the primary ethical responsibility is to maintain the basic rights of the clients and facilitate their interest (please refer to 2.1.2; 2.2.1-2.2.6) 3.2.3. Public statement: the public statement of counselor should befit their professional qualifications, and when in their service the requirements of the codes of conduct. The so-call public statement includes but not limited to following manners: paid or free advertisement, brochure, printed matter, name list, personal CV or resume, talks or comments made on the public media, elaboration made in legal procedures, speech or public talk, and published materials and network content. a. Publicity advertisement: when publicity or advertisement is conducted in whatsoever forms for counseling service, its content should be correct, and objective, and no unreal content is acceptable that can be misleading. b. When the counselor hires others to work for his profession or market for his publication or event, he should as well be responsible for making the public statement for them. c. If the counselor learns about others from making inappropriate statement he should try to make remedy to such statement. d. The counselor should avoid from making unreal public statement including but not limited to following content: 1. the training received, experience, and capability; 2. credits; 3. license; 4. the organization or institute one services; 5. the professional service rendered; 6. the theoretical foundation and effect of implementation for the professional service rendered; 7. standard of charge; 8. publication of research. 3.2.4. Serving to one’s needs: counselor with private practice should not solicit for one’s business with the convenience serving at the organization. 3.2.5. Work report: when publishing work report on counseling, the counselor should try to be precise, correct, and objective so as to render the image of authenticity. 3.2.6. Avoidance of discrimination: the counselor should not resort to any excuse to discriminate against the client, student, or the supervised. 3.2.7. Sexual harassment: the counselor should conduct any language or behavior harassment sexually against the client, and should bear in mind one’s professional role-play and identity as a counselor (please refer to 2.2.4 e) 3.2.8. Media exposure: the counselor can, via media speech, demonstration, TV, radio, video-tape, printed matter, mail, network, other means of media, provide correct information. When conducting counseling, consultation, guidance, or education promotion via media, the counselor should take note of the foundation of theory and practice as well as of the professional codes of ethics so as to avoid creating misunderstanding on the mass. 3.2.9. Attempt for private interest: the counselor cannot make use of their professional status to seek for private interest. 3.2.10. Mutual respect: the counselor should respect colleagues of different belief and stance, and should not speak for them on behalf. 3.2.11. Spirit of cooperation: the counselor should build up favorable working relationship with other people-helping personnel and professional, and demonstrate high-degree of cooperation and respect one’s codes of professional ethics. 3.2.12. Enhanced alertness: for the organization the counselor serves, he should take alert to the speech, act, attitude that is damaging to the ethical responsibility as a counselor, or he measure that would hinder counseling effect. 4. Counseling 4.1. The meaning of counseling: the provision of counseling is to encourage the client with the relationship and process of self-instruction, adaptation, and growth. 4.2. Understanding problem: when the counselor provides service, he should try to understanding with regard to the definition of the problem, changed target, and the anticipated result of the problem dealt with. 4.3. Counseling capability: the counselor should affirm that he is capable of providing counseling, and knows well of suitable referral resources (please refer to 2.6.3) 4.4. Selection of counseling object: if the counselor has to inquire other professionals in order to help the client solve their problem, he should be careful selecting professional that offers advices so as to not to incriminate them in the dilemma or difficulty of interest conflict. 4.5. Confidentiality: the information obtained during the counseling should be kept confidential (please refer to 2.3.10. h). 4.6. Charge: when the counselor renders service at the serving organization he cannot further receive payment or reward (please refer to 2.4.1). 5. Test and Evaluation 5.1. Professional knowledge: when the counselor is to implement or make use of test in counseling, he should have suitable professional knowledge and training of such test and evaluation method. 5.2. Aftermath consent: before the implementation of test or evaluation, the counselor should inform the client about the nature purpose, and utilization of the result of the test and evaluation, and honor their right making decision (please refer to 2.2.1). 5.3. Interest of the client: the primary purpose of the test and evaluation is to facilitate the interest of the client, and the counselor should not abuse the result and interpretation of the test and evaluation, and should honor the right of the client to learn about the result of the test and evaluation as well as the right interpretation. 5.4. Selection and application of the test: the counselor should be cautious selecting the means of test and evaluation, and evaluate its credibility, liability, and practicality, and he should well interpret and use the score and result of the test and evaluation to avoid misleading. 5.5. Correct information: the counselor should provide correct information when elaborating on the test and the skill of the evaluation tools so as to avoid misleading (please refer to 2.2.1 a). 5.6. Result interpretation: when interpreting the test and evaluation result, the counselor should consider the need, ability of understanding, and opinion of the client as well as other relevant information so as to come to correct, objective, and suitable interpretation (please refer to 2.5.2 a. b). 5.7. Intellectual property right: when the counselor selects test and evaluation tool, he should honor the intellectual property right of the author and receive their consent first to avoid any violation. 5.8. Test environment: the counselor should take notice of the test environment as it should meet the requirement of standardized test. If the test environment is not favorable or there is abnormal behavior of the client or any irregularity, he should remark it to the interpretation of test result. Also, the counselor should, upon actual context, conduct suitable evaluation regarding the effectiveness of the test result. 5.9 Implementation of test: if the test and measurement tool are not given with self-implementation or self-grading device, they should then be conducted under the supervision of the examiner. 5.10. Implementation with computer: if the counselor makes use of computer or electronic technology to conduct the test and measure, they have to be sure the correctness of its function and measurement result (please refer to 2.5.1; 2.5.2). 5.11. Rendition of report: when writing report or measurement result, the counselor has to take individual difference, implementation environment, and reference of normal model into consideration, and indicate that constraints of reliability and effectiveness of such test and measurement tool. 5.12. timing of test: the counselor should avoid using out-dated test and test information to avoid to be used by others. 5.13. arrangement of test: when the counselor is making use of the psychological test and other measurement technology to develop and conduct research, they should employ scientific procedures and advanced professional knowledge to conduct the design, standardization, and test of reliability of test to avoid bias and provide with comprehensive guide of usage. 6. Research and publication 6.1. Man as the object of research: if the counselor is to take man as his object of research, he should honor basic human rights, abide by the regulations of ethics, law, and the servicing organization, and the standards of human science, and he should also pay attention to individual and cultural difference of his research object. 6.2. Responsibility of research: the research director should be responsible for all of the ethical responsibility the research is involved, as for other researchers involved aside from the ethical responsibility of their work they are entirely responsible for their individual act. 6.3 Regulation of behavior: the counselor should abide by the ethical scope of the research; if the research deviates from the ethical standard of the research, they should be cautious if the rights of the research object are compromised. 6.4 Safety measure: the counselor should be responsible for the physical and mental safety, and safety measures should be well taken during the processes in the experiment research. (please refer to 2.2.4. f) 6.5 Request for consent 6.5.1 Right to decision making: the counselor honors the rights of decision making of the research object, and he should explain to the research object the nature, purpose, process, method, utilization of skill, dilemma possibly encountered, principle and restraint of confidentiality, and the mutual responsibility of the counselor and research object in advance. (please refer to 2.2.1) 6.5.2. active participation: involvement of research based on active participation is the principle, unless such research is impossible with one’s participation, which is in indeed beneficial to the research object. 6.5.3. lack of judgment ability: if the research object is in lack of judgment ability to render consent, the counselor should help explain to him and obtain consent from his legitimate guardian or third party. (please refer to2.2.1. c; 2.2.1 d) 6.5.4. withdrawal of participation: the research object is entitled to refuse or withdraw from the research, while the counselor cannot force the object to stay on in whatsoever way. (please refer to 2.2.1) 6.5.5. concealment or deception: the counselor cannot treat the research object with concealment or deception, unless such method is necessary to the anticipated research result and there is no other alternative. Bu the counselor has to explain to the object after the research 6.6 Interpretation of research result 6.6.1. interpretation of the collected information: after collection of information, the counselor should explain to the research object the nature of the research and how the information will be used without concealment or deception to avoid any misunderstanding. 6.6.2. interpretation of research result: after the research is done, the counselor should explain in detail the research result to the object with objective, correct, and fair attitude to avoid misunderstanding. 6.6.3 Correction of mistake: if the counselor finds mistake or detrimental in the research result to the client, he should review, make correction, or get rid of the damaging possibility and effect, and inform the truth to the research object. 6.6.4. management of the controlled team: experiment requires a controlled team, and after the experiment research is done members of the controlled team should be dealt with appropriate management. 6.7. Rendition of research report 6.7.1. Objective and accurate: when writing research report, the counselor should render the report on the research design, research process, research result and constrains with detailed, objective, and correct elaboration and discussion without any untrue and mistaken information, bias, or prejudice. 6.7.2. honest report: if the counselor finds that the research result is not in accommodating to the interest or not beneficial to research plan, anticipated effect, practice work, belief of counseling or invested interest, he should reveal it honestly without any deception. 6.7.3. confidentiality: when the counselor is producing the report, he should keep the identity of the research object secret, and if has to quote information of others he should also keep the identity of research object secret (please refer to 2.3.1; 2.3.10 f). 6.8. Release or publication 6.8.1. Respect for intellectual property right: when research work is to be released or published, one should pay attention to the publication law and intellectual property right law (please refer to 5.7) 6.8.2. Remark of original author: when the published work makes quote from the speech or materials of other researcher or author, one should remark the source and original author. 6.8.3. publication by more than two authors: if the research work or publication is done by two or more people, one should remark appropriately other authors, and should not publish or release the work on ones’ name alone. 6.8.4. with special contribution to the work: if one has special contribution to the work released or published, the author should make note of such appropriately with serious and precise statement. 6.8.5. Exploiting student’ report or paper: if the content of the article or work published is based mainly on the research report or paper of one’s student, the work should see such student as its primary author. 7. Teaching and supervision 7.1. Professional ethical knowledge: the counselor who works in counselor education, training, or supervision should know well the professional ethics of their work, and they should remind students and the supervised of their professional ethical responsibility. 7.2. Informing of supervision process: the supervisor should inform the supervised the purpose, process, evaluation, and standard of the supervision, and renders feedback and suggestion for improvement regularly during the process of supervision. 7.3. Dual relationship: the counselor should well define the professional and ethical relationship with his student or the supervised, and there should not be intimate or sex relation with the student or the supervised in the counseling relationship. 7.4. supervision of internship: when the student is doing internship, the supervisor can be equipped with qualifications to supervise, and does well one’s duty of supervision so that the supervised can receive sufficient training and practice of practice drill. 7.5. collective responsibility: as counselor and supervisor, one should know sufficiently and evaluate the professional capability of the student if he can work in counseling professional well. If there is a miss of teaching or supervision so that the supervised is incapable of the job or damages the well-being of the client, the counselor and the supervisor will have to ear collective ethical responsibility. 7.6. Personality cultivation: educator of counselor and supervisor, aside from supervising teaching and enhancing professional knowledge of the student, should be aware of the professional cultivation of cultivation, and should help nurture their service spirit of honoring their profession. 7.7 training of professional ethics: as educator of counselor, one should render suitable ethics education and training to the students so as to enhance their ethical awareness, alertness, and responsibility, and strengthen their capability of ethical judgment. 7.8. integration of theory and practice: the counselor should provide with students more diversified counseling idea and skills so as to nurture their logical thinking, critical thinking, comparison and integration ability so that they can make use of them in counseling practice. 7.9. pay attention to individual difference: educator of counselor and supervisor should careful evaluate individual difference of students, potential development, and capability constraint, and provide suitable attention and concern, render opportunity for development or remedy if necessary. For those who are not suitable to work as counseling professional, they should help students to re-consider their learning and livelihood approach. 7.10 Education curriculum 7.10.1 Design of the curriculum: to ensure the appropriateness of curriculum design, it is necessary to provide suitable theory as well as requirements that befit the license, permit, or the proclaimed objectives of the curriculum. 7.10..2 correct description: it should offer latest and correct curriculum description, which includes curriculum content, progress, training purpose, and objective as well as relevant requirements and measurement standard. Such information can be obtained for those who are interested as the reference for taking these courses. 7.10.3. Evaluation of feedback: in the relationship of teaching and supervision, the counselor should base on the actual performance of the student and the supervised in the curriculum, and set up suitable procedures for the student and the supervised to provide their feedback or recommendation of learning for improvement. 8. Network counseling 8.1 criteria of competence: for counselor who implements with network counseling, he should be equipped with professional capability for counseling as well as the special skill and competence to conduct network counseling. Aside from familiar with the operation procedures of computer network, features of network media, specific interpersonal relation and culture of network, the counselor should also be equipped with diversified counseling ability. 8.2. consent after acknowledgement: when conducting network counseling, proper procedures to obtain consent after acknowledgement should be done so as to provide the client with relevant information. 8.2.1. general information: the client should be provided with the professional qualification, rate of charge, manner and time of service 8.2.2 features of network counseling: the client should be provided with the features and mode of network counseling, regulations and procedures of information confidentiality, limit of service function, and the kind of problem that is not suitable to be conducted with network counseling 8.2.3. limit and concern of computer network: the client should be especially explained about the limit of network safety and skill, and the limit of network information confidentiality 8.2.4 minor client: if the client is minor, the counselor should consider obtaining the consent from his legitimate guardian 8.3. network safety: when conducting network counseling, it is necessary to take certain measure on network correspondence so as to avoid one might act on other’s name, for instance, encrypted document and agreed on using certain specific identification. The counselor should try to manage, both in software and hardware, network communication and information storage with utmost safety 8.4 Avoidance of harm: as the counselor is aware of the limit of network counseling, he should avoid, as of insufficient and distorted information because of network transmission of information, mistake in diagnosis, evaluation, and skills and strategy employed and render damage to the client. The counselor should do his best to fulfill his responsibility of confidentiality; however, if the client could hurt himself or others or abuse child, the counselor should collect information and evaluate the scenario, and take precautionary and report measure if necessary 8.5 Legal and ethic jurisdiction: when conducting network counseling and supervision, it is necessary to review such relevant legal regulations and ethical codes where the counselor, client, and the supervised reside so as to avoid making any violation 8.6 referral service: the counselor should try as much as he could to provide information and hotline of relevant counseling organization and counselor in the neighborhood of the client to convenience the client in case he needs. Network counselor and the client should resolve the possibility of referring the client to neighboring counselor at time when the network counselor is not on line 8.7 popular services: network counselor should make it that all of the clients can receive the needed counseling service, aside from the design of providing network counseling that considers the convenience for various kinds of clients, he should also provide other types and channels of counseling service for the selection and use of client. Handling procedures for ethic appeal case by the ethic committee of the Taiwan Guidance and Counseling Association Approved by the 9th board of supervisors and director of the 38 council on 6th May, 2005 Approved by the professional ethic committee on 31st March, 2006 Approved by the professional ethic committee on 28th September, 2001 I. Principles of chairperson (vice-chairperson) of ethics committee accept filing of complaint: 1. the complaint case accepted by the chairperson (vice chairperson) of the ethic committee with the executive secretary 2. the complaint case accepted by the chairperson (vice chairperson) of ethic committee in rotation; if certain case will be refused as of identity or relationship, case can be accepted disregarding the principle of rotation 3. when ethic case for appeal is to be accepted, it is necessary to find out if the person who appeals is a member of the association 4. it is necessary to determine if the act of appeal and the code of ethics involved 5. once the appeal is accepted, registered and documented letter should be sent to the applicant, one filed of complaint, and all members of the association 6. it is necessary that one who files appeal, the one filed of complaint, and all relevant parties need to provide further information 7. the case will be conducted of discussion of arbitration and penalty by the chairperson (vice chairperson) of the ethic committee who accepts 8. the chairperson (vice chairperson) of the ethic committee will inform the result of case administration to the one who files the appeal and the one filed of complaint by registered and document letter II. Jurisdiction scope of appeal It is necessary to find out if the one being filed complaints is of current association member, or ex-member yet the act filed of complaint occurs when he finds within the period membership status III. Channel filing complaint 1. Complaint can be made by the general public if it is found that the act of the member has violated the codes of conduct of the Taiwan Guidance and Counseling Association 2. Complaint can be filed if any members of the Taiwan Guidance and Counseling Association or other people-help professionals consider any members of the Taiwan Guidance and Counseling Association have violated the codes of conduct of the association 3. Chairperson (vice chairperson) of the ethic committee, on behalf of the committee, can file complaint against any member of the Taiwan Guidance and Counseling Association based on facts considered violation of the codes of conduct of the association 4. If possible, the one who files complaint should try to contact with the one filed of complaint so as to find simpler and easier way of solution to avoid the filing IV. Time dealing complaint 1. it is necessary to set down appropriate timetable for dealing ethic complaint 2. the ethic committee, under the request of the one filed of complaint, can decide upon the reasons offered to appropriately extend the deadline for case administration V. Manner filing complaint 1. Ethic complaint is made in written form 2. Relevant documents for filing ethic complaint should be sent in sealed-form mail to professional ethic professional committee of the Taiwan Guidance and Counseling Association so as to protect the privacy of the one who files and the one filed Confirmation of complaint acceptance 1. documents of ethic complaint can be provided with signature of the one who files the complaint 2. the one who files complaint should make in written statement of the content of the complaint to the ethic committee of Taiwan Guidance and Counseling Association 3. when the executive secretary receives the file of complaint and confirms that the object complained is an association member, the executive secretary will sent with double-registration mail of official blank application form, administration procedures of complaint, codes of ethic of the Taiwan Guidance, Association, blank form of affidavit to the file applicant as well as notification of to him about formal complaint, and copies of relevant documents evidence and documents to be sent to the one filed of complaint. 4. if the one filed of complaint is found not an association member, it should be made to the applicant in written form 5. as the chairperson (vice chairperson) of the ethic committee is to determine if the act of the one filed complaint is found against the codes of conduct, the case should be denied if the judgment is negative, and the outcome and cause for such should be made to the one who files the complaint 6. if the chairperson (vice chairperson) of the ethic committee finds insufficient content of information for the complaint filed with the case accepted, and he is unable to render a fair judgment, he can entrust the executive to request the applicant and relevant parties to provide further information 7. when the chairperson (vice chairperson) confirms that the case is accepted, the executive secretary will inform the applicant and the one filed of complaint with double-registration mail 8. if the applicant decides to make addition or deletion regarding the codes of conduct on the formal complaint, the formal compliant yet signed and confirmed will be retrieved and put on remark and it be sent back to the applicant for confirmation by signature after amendment 9. when the formal compliant, affidavit, consent of non-disclosure are delivered to the applicant for signature for confirmation, the applicant will be requested to provide all relevant evidence and documents to facilitate the proceedings of the complaint administration Notification to the one filed of complaint 1. when the complaint officially accepted, the one filed of complaint will receive official document of complaint and copies of relevant evidence and documents 2. the one filed of complaint has to render counter statement regarding the content of the complaint as well as the scenario of act finds against the codes of conduct, and all of the counter statement must be made in written form within 60 days 3. the one filed of complaint is informed he has to produce all of the relevant evidence and documents in 60 days so as to facilitate the proceedings of the complaint administration 4. as the one filed of complaint is informed that the complaint is now accepted for proceedings of complaint administration, if he likes the ethic committee to provide a formal vis-à-vis hearing procedures he can make the request in documented and registered mail to the ethic committee of the Taiwan Guidance and Counseling Association and ask the chairperson (vice chairperson) of the ethic committee to make arrangement for it, or it is considered waived. 5. if the ethic committee considers that relevant information is insufficient and is, therefore, unable to come to a fair judgment, the committee can entrust the executive secretary to inform the one filed of complaint and relevant parties to provide further information, and the one filed of complaint should respond to the request within 30 days 6. all of the relevant parties who provide relevant information will be request to sign affidavit pledging for honesty of their statement made 7. based on appropriate reason for collection further relevant information, the ethic committee can extend the period of trial for complaint, while the one filed complaint can as well, based on appropriate reason and made in written form, request the ethic committee to extend the trial Avoidance principle: those who have interest in the case of complaint should avoid the case, while the case applicant, before the trial and delivery of verdict, should declare avoiding being a member, and the preceding declaration is resolved by the association Convening council of verdict trial 1. after receiving the response from the one filed of complaint, members of the ethic committee will be provided photocopy of relevant information, including formal complaint, relevant evidence and documents sent to the one filed of complaint, response of the one filed of complaint, and evidence and documents provided by the one filed of complaint and other relevant parties 2. the ethic committee will, based on the evidence and documents provided by the one filed of complaint and other relevant parties, deliver an impartial verdict 3. the chairperson (vice chairperson) of the ethic committee which accepts the vase will sit for counseling and not take part in the procedures of final trial and sentence 4. 15 days before the council of verdict trail, the committee should receive relevant information to convenience them to study and discuss at the meeting for the conclusion of verdict 5. the ethic committee should, based on the relevant information, determine if the complaint indicated has in whatsoever way made any breach to the relevant article of ethics 6. After the trail, the ethic committee can deny the complaint or the charge made as found in the complaint 7. if the verdict finds that there is breach of codes of ethics, the ethic committee will, at its discretion, reach one or several possible penalty measures Withdrawal of complaint 1. if the case applicant and the one filed of complaint agree to cease the procedures of complaint, however, if the ethic committee finds, at its discretion with indication of current evidence, that it is necessary complete the trial procedures the chairperson (vice chairperson) of the ethic committee can become the one who files the complaint Possible penalty measures 1. the ethic committee can render remedial request of punitive nature 2. within a certain period of supervision as reviewed by the ethic committee, it is possible that there might, at the same time, complete the sanction of remedial request within a certain period of time 3. the stoppage of right might be implemented within a period of time as working with the review by the ethic committee, and it is also possible at the time to complete the sanction of remedial nature 4. the penalty measure to be permanently excommunicated from the association will stand only with unanimous vote of the association 5. for those who cannot perform satisfactorily with the sanction of remedial request during the period of supervision, the stoppage of right will be implemented until the request has fulfilled its requirement, unless the ethic committee renders suitable cause to make change to the sanction verdict of remedial request before the period of supervision 6. for those who cannot perform satisfactorily to the remedial sanction during the period of supervision, they will be implemented of stoppage of rights permanently unless the ethic committee renders suitable cause to make change to the sanction verdict of remedial request before the period of right stoppage Other remedial measures Notification of complaint result 1. the one filed of complaint will be informed of trial result regarding the complaint by the ethic committee 2. the one files complaint will also be informed of the trail result regarding the complaint by the ethic committee 3. when the one filed of complaint is given the verdict of stoppage of right or permanently excommunicated, the result will be informed to all Taiwan Guidance and Counseling Association and other people-helping organization 4. when the one filed of complaint is given the verdict of stoppage of right or permanently excommunicated, the result of will printed on the publications by the Taiwan Guidance and Counseling Association Timing of complaint hearing 1. when further information is needed as indicated by preliminary trail, the ethic committee can, at its discretion, hold a hearing for the complaint 2. when the one filed of complaint can, within 60 days of informed of the complaint, request for hearing vis-à-vis or via telecommunication 3. if the hearing is conducted upon the request of the one filed of complaint he is responsible for relevant attendance fee 4. the chairperson (vice chairperson) of the ethic committee can convene official hearing at the regularly committee meeting, and informs both parties that they can attend the hearing in person or by telecommunication 5. the hearing can be attended by the ad hoc team organized by the ethic committee, while the one filed of complaint can invite representative from his servicing organization, whose identity will have to be confirmed by the supervisor of their organization Procedure of the complaint hearing 1. purpose a. the purpose of the hearing is to determine if the act is in breach of codes of conduct, and appropriate penalty measures for such violation b. the ethic committee should base on the principles of fairness and professionalism to determine the case, and keep confidentiality with the content of the trial 2. notification a. the chairperson (vice chairperson) of the ethic committee should at least, 45 days before the hearing, inform the one filed of complaint regarding the time, venue, and the charged accused b. the one filed of the complaint does not need to respond to such notification, and the hearing will be held as designated by the ethic committee unless 45 days before the hearing the one filed of complaint has made in written form with appropriate cause for delaying the hearing. If the one filed of complaint does not attend the hearing as designated, the ethic committee can, based on the written information, render its judgment; however, the absence of the one filed of complaint cannot be founded as the independent and sufficient condition for penalty measure 3. sponsoring of hearing a. venue: the venue of the hearing can be determined by the ethic committee, and the committee can offer a private space to conduct the hearing, and no other observation and recording devices can be installed at the site aside from those that are arranged by the ethic committee b. host: the hearing is to be hosted by the chairperson (vice chairperson) of the ethic committee which accepts the case, while other members will attend the trial. The results of the hearing and trial will be informed to the two parties by written form c. record: the record of the hearing and other relevant evidence, and documents will be arranged and kept for three years and so as the result of the trial record by the ethic committee, including the abstract and statement in words of the testimony d. right for counseling: the one files the complaint and filed of complaint is entitled to hire personal legal consultant to provide recommendation and to be present at the hiring, while the legal consultant of the Taiwan Guidance and Counseling Association will also be present to offer recommendations to the ethic committee, and he is entitled to speak e. witness: both parties are entitled to called witness to bear witness to their viewpoints f. the ethic committee is entitled to called for witness to provide possible available information g. witness cannot take part in the hearing entirely but only at the time being called for, and they are exempted from the obligation of complete testimony and cross-examination h. the chairperson (vice chairperson) of the ethic committee which accepts the case can allow both parties as well as the members of the ethic committee of inquire anyone or any problem relevant to the case i. the chairperson (vice chairperson) of the ethic committee which accepts the case can determine which kind of question and testimony is relevant to the case, and interruption is likely if there is inappropriate testimony. The chairperson (vice chairperson) of the ethic committee which accepts the case can request for a brief intercession until order is restored j. the counseling fee of the consultant hired by each party is to be honored individually, when the hearing is called for by the one filed of complaint all of the representatives present on behalf of the one filed of complaint will have to be honored by him; if the hearing is called for by the ethic committee, all of the fees for the witness present will be honored by the Taiwan Guidance and Counseling Association 4. Demonstration of evidence a. the executive secretary or the chairperson (vice chairperson) of the ethic committee which accepts the case will, at the beginning, state the items of complaint for the one filed of complaints, and conduct brief elaboration on relevant evidence. The one who demonstrates items of complaints will be responsible for representing the case applicant, and conduct questioning and cross-examination of witness present or investigate problems to be investigated in different manners b. the case applicant or the ethic committee can, regarding the case of complaint filed, call for witness who can substantiate to present, and answer questions regarding the one filed of complaint and the ethic committee c. if the one filed of complaint has already exercise the right to be present at the hearing, he can at the last call demonstrate any evidence that can rebut the complaint, including the call for witness as described in item 3 of article 13 of the procedures d. though the one filed of complaint cannot be convicted as of absence from the hearing; however, if he chooses to be present at the hearing he will have to accept the cross-examination of the case applicant and the members of the ethic committee e. the ethic committee should, within the 3-hour hearing procedures, consider such time framework for relevant parties to be present to render testimony at the stand f. when the content of the testimony is redundant or irrelevant, the chairperson (vice chairperson) of the ethic committee which accepts the case can terminate its testimony 5. Relevancy of evidence a. since the hearing committee is not of law court, it is, therefore, likened to formal law court that would employ strict evidence production procedures, if there is any evidence that is relevant to the case it can still be accepted with the hearing procedures by the ethic committee though not in accordance to evidence production criteria of law court, in other words, if such evidence can explain, clarify, or rebut any important facts relevant to the case it can be accepted b. the ethic committee will no employ the foundation based in support of the pre-designated item of complaint of the hearing, or evidence or testimony irrelevant to the case 6. Obligation of substantiation a. the obligation to substantiate there is breach of codes of conduct should lie on the one who files complaint and (or) the ethic committee rather than otherwise b. though the filing of item of complaint does not require strict procedures of screening; however, without concrete, visible, and reliable evidence to support items of complaints, the ethic committee won’t consider the one filed of complaint guilty as charged 7. Review of the ethic committee a. after the procedures of the hearing, the ethic committee will hold a secret meeting and reach conclusion after reviewing relevant evidence, if the ethic committee considers it necessary the legal consultant of the Taiwan Guidance and Counseling Association will take part in the review procedures of the secret meeting b. the ethic committee will, based on relevant facts, reach judgment, and evaluate on relevant facts as well as reliability of the witness. Verdict will reached based on majority rule with member present, and when it is rule with excommunication it is to vote with open ballot c. only those members of the ethic committee who have take part in the procedures entirely are given the right to vote on the verdict 8. Verdict of the ethic committee a. the ethic committee will first rule on every charge as guilty or not guilty; according to the principle of article 13-5 the vote will be conducted with secret ballot by the ethic committee unless stipulated otherwise b. if the majority rule of the ethic committee finds the charge not guilty, the complaint will then be denied; if the ethic committee finds the one filed of complaint guilty of violating the codes of ethics it is necessary to reach penalty as delivered, and come up with verdict of enforceable measure as described by in procedures 10 (possible penalty measure) c. as described in procedure 11 (informing the complaint result), the chairperson (vice chairperson) of the ethic committee which accepts the case should inform the case applicant and the one filed complaint about the result of verdict reached by the ethic committee Record keeping 1. the relevant record of the complaint administered by the ethic committee will be kept in secret 2. the original manuscript of the compliant records should be locked and kept at the ethic committee of the Taiwan Guidance and Counseling Association or the other venue selected 3. during the period dealing the complaint the ethic committee should preserve the photocopy of the complaint records in secret, and these photocopies should be destroyed when the case is ended or when members the ethic committee are released of their office Relevant legal action to the complaint 1. if the one files the complaint and filed of complaint learns any legal action (civil or criminal) regarding the complaint has already been initiated, it is necessary that such information should be relayed to the ethic committee 2. if during the period of complaint trial any legal action (civil or criminal) related to the complaint has already been engineered the trial procedures of the complaint will be stopped until such legal action has ended; only when the content of the one who files the complaint and the content of which no longer involves legal action the ethic committee will consult its legal consultant to see if the file of complaint should be shelved or not 3. if the ethic committee decides to shelve the procedures filing the complaint it will be informed to both parties. After the legal action has ended, the procedures of filing complaint can continue, and the ethic committee will inform both parties Points of Establishment for the Professional Ethic Committee of the Taiwan Guidance and Counseling Association Approved by the 9th board of supervisors and directors of the 38th Council on 6th May, 2006 Approved by the Professional Ethic Committee on 31st March, 2006 Purpose 1. Taiwan Guidance and Counseling Association (abbreviated as the association in the following) has especially set up the professional ethic committee for counseling (abbreviated as the committee in the following) in order to realize the facilitation and implementation of professional codes of ethic for counseling, secure its professional service image and professional service quality of its membership, and protect the rights of counseling of the client and social well-being. 2. the committee is responsible for pushing on the interpretation of professional codes of ethic for counseling, implementation of professional ethic education, and filing of complaint, investigation, arbitration, and penalty measures which are in violation of professional ethics of counseling. Organization 1. The committee is set up with 7 members, and they are nominated from the members by the chairperson of the association those who are experienced and well learned of professional ethic of counseling. The nominees are awarded of tenure for two-year once approved and by the directors of supervisors and directors. 2. The committee is established with a chairperson, and a vice chairperson, and they are elected from the committee members. 3. The committee is established with an executive secretary which will be occupied by the assistant of association affairs. 4. All vacancies of the committee are of unpaid positions Authorities 1. The chairperson will be responsible for the committee affairs, convening and chairing meetings, and he will accept cases of complaint as well as speak and write on behalf of the committee. 2. Member of the committee will accept investigation and filing of ethic complaint as well as the interpretation of codes of ethics assigned by the chairperson. 3. Should there be case in violation of professional ethics of counseling by members, the committee will conduct investigation on its own. 4. Active investigation and arbitration and penalty of complaint filed of case regarding professional ethics of counseling will have to be determine by all members of the committee. The committee will render an annual report to the association 5. Should there be any social event that is involved with professional ethics of counseling, the committee, upon the consent of the chairperson or authorization, produces its professional stance in public Meeting 1. The committee will convene every 6-monty, and temporary committee can be convened be it needed 2. When the committee convenes, it is upon needs of the association that association staff, professionals from relevant expertise, or other relevant personnel can sit on the meeting, and they have to abide the rule of confidentiality Ancillary rules 1. The operation procedures and procedures regarding the interpretation of the codes of ethic, and investigation of ethic complaint filed, and arbitration and penalty as accepted by the committee will be provide with separate stipulation 2. Once the points of establishment are approved by the board of supervisors and directors, they will begin to effect upon the date of proclamation. Administration procedures for case interpretation and clarification regarding professional codes of ethics of counseling by members applied by the Taiwan Guidance and Counseling Association Approved by the professional ethic committee on 8th November, 2003 The administration procedures are specially stipulated in order to realize the codes of professional ethics of counseling of the Taiwan Guidance and Counseling Association (abbreviated as the association in the following), assist members of the association to clarify ethical ambiguity of the codes in application, and facilitate judgment of practice work in counseling to be deemed ethical or not. Requirements applying for code clarification 1. only member of the association can apply to the association for code clarification 2. when member of the association consider it necessary to apply to the ethic committee to conduct code clarification so as to assist the content and scope of application of the codes of ethics to facilitate their judgment of practice work in counseling to be deemed ethical or not. They can, based on the procedures, apply to the committee, conduct formal clarification in view of the codes of professional ethic of counseling. 3. the administration procedures are not applicable to association members to determine if the acts of other people-helping professional are ethical or involved with complaint in violation of the codes of ethics. For the latter scenario, please refer to the administration procedures of filing ethic complaint by the association. Procedures applying for clarification of codes of ethics 1. Members has to make in written form and apply to the professional ethic committee to conduct clarification regarding the codes of ethics 2. It should be well documented in written materials if the applicant considers any act of the counselor has in whatsoever way violated professional codes of ethic so that such request for clarification is put forward. The content of the question should be made as simple and general, and it should not involved any personal identity and detail content. 3. the executive secretary of the professional ethic committee can, based on the content and format of the problem, conduct necessary adjustment, and the case should be turned over to the professional ethic committee, and the chairperson would have ratified one week within receipt. 4. After ratification, the problem would be delivered to members of the professional ethic committee, and individual response should be made two weeks within receipt of the case. 5. After individual response from the members of the committee, the chairperson of the professional ethic committee will complete integrated interpretation after putting together different opinions. 6. such integrated interpretation will then deliver to each of the members of the committee to complete final ratification. If necessary, the ethic committee can convene temporary meeting to resolve on it. 7. Formal clarification to doubt of the codes of ethics will be delivered to the association member who applies for it. 8. the problem applying for clarification to doubt regarding the codes of ethic and formal clarification will be printed on relevant publications of the association; however, the member who applies for such clarification will be kept secret. 9. This administration procedure has been approved by the professional ethic committee, and begins to be implemented after being filed with the board of supervisors and directors, and be it the same for any amendment.