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					                                                            ESS Poplar Point-Calumet River Lodge
                                                            PO Box 6609
                                                            Fort McMurray, Alberta T9H 5N4
                                                            Ph: (780) 828-4451
                                                            Fax: (780) 828-4376



    Welcome to the
                                 Calumet River Lodge
    Please ensure you take a moment to look over your room upon check in for the following items.
    Should you find any of the items noted below to be missing or broken, simply make note of these
    items, with specifics under “Notes & Comments” and return the form to any of the Housing Office
    staff. Your co-operation is appreciated in assisting us to ensure your stay is an enjoyable one.

    Room Inventory:
                 1 Bed, Box Spring & Frame                   1 Set Clothes Hooks (Rack)
                 1 Smoke Detector                            1 Boot Mat
                 2 Pillows                                   1 Waste Paper Basket
                 1 Duvet                                     1 Wall Mount Reading Light
                 1 Set Horizontal Blinds                     1 Mirrored Medicine Cabinet
                 1 Desk c/w Drawer                           1 Wall Mounted Glass Holder
                 1 Closet c/w 4 Drawer Dresser               20” Color TV /DVD
                 1 Chair                                     1 Ashtray (smoking rooms only)

Notes & Comments:
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
             Please return this form to the Housing Office upon completion. Thank you.
I confirm that the above items are in good order and will be my responsibility during my stay at the Horizon
Open Camp…
                 I have also read and understand the attached rules and regulations, disciplinary action
                 guidelines including the smoking and non-smoking areas of the camp facilities.


Signature: ______________________________ Room #: ______                    Date: ________




                                                                          Page 1
             Revised: 10/11/05
                         WELCOME TO CALUMET RIVER LODGE!

On behalf of CNRL and ESS Poplar Point Remote Camp Services, I would like to welcome
you to the Lodge! It is our desire to make your stay here as comfortable and enjoyable as
possible. The lodge facilities, dining room, recreational and leisure facilities have been
specifically designed to create a true “Home Away From Home”.

In order to ensure we are meeting your needs today, and to enable us to adapt our
programs as your needs and requirements change, it is important that we receive regular
feedback from you. To accomplish this we have a number of channels of communication
available to you:

Customer Comment Cards
     These can be found in the dining room and offer you the chance to share your
     opinions, offer your suggestions, and grade us on our performance in meeting your
     needs. These can be anonymous if you wish, but by providing us with your name
     we will offer you a personal response, and can contact you should we require
     further clarification as to your comments or reasons for providing us with a
     particular rating.

Direct Dialogue
       You will find a member of our senior management team in the dining room, during
       all meal periods. If you have any comments, questions, or other feedback, come
       see us in person. Throughout the day we can be found within the camp, and
       welcome every opportunity to discuss your satisfaction in person.

General Comments Log
     Located in our housing office you will find a log book to allow you to register any
     other comments you may have, that you would like aspecific response to. You will
     be provided with a copy of your communication for your records, and will receive
     an official response, in writing, within 24 hours from a member of our senior
     management team.

Maintenance Request Log
      Also located in our housing office, this log is designed to record any maintenance
      requests or observations. The log is monitored closely by our maintenance team,
      and allows us to respond quickly to any requirements for service requests.

Please remember that it is equally important that we understand what we are doing right,
so we can maintain the successful programs and services. Thank you in advance for your
openness, and your support in creating a world class living environment for all residents of
Calumet River Lodge.



                                     Mike Deley
                                     Vice President Operations
                                     ESS Poplar Point Camp Services




                                                            Page 2
Revised: 10/11/05
         CALUMET RIVER LODGE
                           INFORMATION PACKAGE

                              CONTENTS
1.    What are the Hours of Operation?
2.    What is the Mailing Address of the Camp?
3.    What are the Telephone / Fax numbers at the Camp?
4.    If I have a Problem / Concern who can I report it to?
5.    What Facilities does the Calumet River Lodge provide?
6.    Is there Satellite Television in the rooms?
7.    Are there Internet Services at Calumet River Lodge?
8.    Now that I’ve checked in, where can I park? Do I need a Parking Pass?
9.    I’ve lost my key, how do I get a replacement?
10.   I’ve locked myself out of my room, what do I do?
11.   How do I enter the Dining Room and what is the Dining Room Dress Code?
12.   I am going away for the weekend; do I need to fill out a form?
13.   I’m a non-smoker / smoker, are there facilities for me?
14.   My friend is a resident in the Calumet River Lodge. How do I find out where my
      friend lives?
15.   What are the rules and regulations on visiting privileges?
16.   I’ve changed Companies / Department Areas, do I have to notify Housing?
17.   I’ve been Terminated / Laid Off with my company, how long do I have to check out?
18.   What is the process to Check Out of my room?
19.   What is the policy on Fire Alarm Tampering?
20.   What is the policy on Cell Phones in the Camp?
21.   What is the policy on Drug, Alcohol and Weapons?
22.   How does the heating / cooling system work in the camp?

                 Please note that Emergency Procedures and
                         Camp Rules & Regulations
                          are posted in your room.


                                                        Page 3
       Revised: 10/11/05
                               Welcome to the Calumet River Lodge!

ESS / Poplar Point Remote Camp Services and CNRL believe the Lodge facilities set a new level of
comfort and provide for exceptional service for all residents. Please familiarize yourself with the
following information, as it will help you answer any questions you may have. Should you have a
question that is not covered below, please feel free to ask any one of our courteous staff members.

                                   Frequently Asked Questions
 1. What are the Hours of Operation?
    Calumet River Lodge Housing Office
    Daily       6:00 a.m. - 10:00 p.m.
    Calumet River Lodge Commissary
    Daily       5:00 a.m. - 9:00 a.m. & 5:00 p.m. - 9:00 p.m.

    The Running Mammoth Lounge
    Daily        7:00 p.m. - 10:30 p.m.

    Calumet River Lodge Dining Room
    Breakfast 5:00 a.m. – 8:00 a.m.
    Dinner    5:00 p.m. – 8:00 p.m.

    Note: There is no Lunch service in Dining Hall, all lunches are to be collected from the Lunch Room
    during either the Breakfast of Dinner meal hours.
    Calumet River Lodge Lunch Room
    5:00 a.m. 8:00 a.m.
    5:00 p.m. 8:00 p.m.
    Beverages and pastries will be available 24 hours daily for all camp residents in the recreation rooms
    located off the main arctic corridor.
    In the event that you are unable to return to camp from the worksite during posted meal hours your
    supervisor/manager must call the Calumet River Lodge Housing Office or Security to arrange for meals
    to be set aside.
    Please do not remove china or cutlery from the dining room.

 2. What is the Mailing Address of the Camp?
    ESS Poplar Point
    Calumet River Lodge
    Resident Name: ___________
    Room Number: ___________
    PO Box 6609
    Fort McMurray, Alberta
    T9H 5N4

      Due to the Camp being located approximately 80 kilometers north of Fort McMurray; this can result in
       up to a 4-5 day delay in receiving mail, including Express Post Packages.

                                                                   Page 4
        Revised: 10/11/05
    When the mail is received at the Camp, it will be promptly sorted and a note delivered to your room
      notifying you that the mail has arrived and can be picked up at the Housing Office.
    For your convenience, outgoing mail can be dropped off at the Housing Office or at Commissary.
    Mail service is provided for registered guests at the Calumet River Lodge. Mail received after a
      guest has checked out will be returned to sender.

3. What are the Telephone / Fax numbers at the Camp?
  Calumet River Lodge Housing Office                             Security                          v
  Phone: (780) 828-4451     Fax: (780) 828-4376                  Phone: (780) 828-3002 (24 Hours)

  CNRL Health Services 24 Hour Emergency Service Line (780) 828-3000

  Note:
    If someone is trying to reach you via telephone, they can leave a message for you at the Housing
     Office, and the message will be delivered to your room.
    There will be a $1.00 charge for each page faxed or received at the Housing Office.

4. If I have a Problem / Concern who can I report it to?
  Camp Manager or:
  Housing Office: any room maintenance concerns, housekeeping concerns or general inquiries.
  Security: Any noise complaints, parking lot complaints or safety concerns.

     It is very important that you report all problems / concerns immediately to ensure that they are
      dealt with promptly and accurately.

5. What Facilities does the Calumet River Lodge provide?
     Fitness Facility
     Non Smoking / Smoking Recreation Halls (Pool Tables, Internet Kiosks, Televisions, Arcade Games)
     Commissary
     Tim Horton’s
     The Running Mammoth Lounge
     ATM machine

6. Is there Satellite Television in the rooms?
 YES, satellite is provided in every room and there will be 60 channels to choose from. (See attached TV
  Directory)

7. Are there Internet Services at Calumet River Lodge?
    YES, internet jacks are provided in each room, and internet service can be purchased from Telus.
     (Packages & rates will be made available)

8. Now that I’ve checked in, where can I park? Do I need a Parking Pass?
     NO, no parking passes are necessary at this time.



                                                                  Page 5
      Revised: 10/11/05
9. I’ve lost my key, how do I get a replacement?
      If you misplace your card and or key, you will need to return to the Housing Office to have a new one
       issued. You will need to show picture ID and a non-refundable replacement fee of $3.00 for the key
       will be charged.
      A standard brass key will be issued at time of check in. For your security the key has a random 3-digit number
       that does not identify your room number. The key is to remain attached to your meal access proximity card.
       If there is a problem with your card or key please return to the Housing Office where they will log and solve
       the problem.

10. I’ve locked myself out of my room, what do I do?
  ▪   Return to Security

11. How do I enter the Dining Room and what is the Dining Room Dress Code?
       In order to enter the Dining Room, you will have to scan your CNRL ID Badge.
       The card reader will “Beep” indicating it has identified your card. The dining room attendant will
       assist you should there be a problem with your card or if access is denied.
       Please ensure you “swipe” the card once for each meal period or entry to the dining room, if you
       leave and reenter the dining room during the meal period there is no additional costs to your
       employer.
       Any resident wearing coveralls, overalls, hard hats, ball caps, short shorts, sleeveless shirts, dirty
       work clothing, dirty work boots, or winter jackets will not be permitted in the Dining Room. These
       items must be removed prior to entering the Dining Room. Shelving units are provided for your
       convenience.
       Bags and / or backpacks are not permitted in the Dining Room. Health regulations prohibit
       Tupperware or other containers in the Dining Hall and or Lunch Room. Only fruits / and or lunch
       bags can be removed for consumption either on the camp premises or on the job site. Persons found
       removing food from the Dining Room beyond these parameters may have their camp privileges
       revoked.

12.    I am going away for the weekend; do I need to fill out a form?
      YES, at the Housing Office, there are ‘blue’ “Camp Resident On-Leave Slips” that you must fill out
       48 hours before you are going away for your days off. Please complete the “Camp Resident On-
       Leave” slip, ensuring that you have run it thought the time clock, and hand it in at the Housing
       Office or place it in the mailbox outside the Housing Office.

           i. To reiterate, you MUST give 48 hours notice of your intent to leave the camp as room
              charges will be applied if this is not adhered to.

      At this time it is permissible to leave your belongings in your room while on leave but this may be
       subject to change in the future as the camp reaches maximum capacity.
           i. Note: The maximum on-leave time is 5 days (Monday – Friday) with a weekend on either
               end.(7 day maximum) Anyone who exceeds this will have his or her belongings packed up by
               Camp Management with the assistance of the resident’s employer. The employer will be
               responsible to remove the belongings from camp property.



                                                                        Page 6
       Revised: 10/11/05
13. I’m a non-smoker / smoker, are there facilities for me?
     The Calumet River Lodge, including common areas, The Running Mammoth Lounge, hallways and
      the dining room are non-smoking.
     There are designated smoking areas in the recreation hall.
     Also provided are designated smoking and non-smoking rooms throughout the Calumet River Lodge.

14. My friend is a resident in the Calumet River Lodge. How do I find out where my
    friend lives?
      In order to find out what room your friend is in, you must come to the Housing Office with your
      photo ID.
      The Housing Office will take down your name and room number and will pass it on to the resident
      you have inquired about.
      Under no circumstance will the Housing Offices give out information on another resident.

15. What are the rules and regulations on visiting privileges?
      Residents may visit other residents from 5 am – 11 am and from 5pm -11pm only. All other times
      are quiet times. Male residents are not permitted to visit female rooms or dorms at any time; female
      residents may visit male rooms or dorms from 5 am-11am and from 5pm-11pm only. Failure to
      comply with the visiting privileges policy may result in immediate revocation of camp privileges.
      Non-residents (male or female) are not to visit residents’ rooms at any time.
      Under NO circumstances are residents to have other residents / non-residents staying in their rooms.
      Security / Management have the right to override visiting privileges due to excessive noise anytime
      of day.

16. I’ve changed Companies / Department Areas, do I have to notify Housing?
     YES, it is the responsibility of all camp residents to notify the housing office IMMEDIATELY upon
     changing employers, shifts or area that you are working in. This helps ensure that you are entered
     properly in the computer database.

17. I’ve been Terminated / Laid Off with my company, how long do I have to check out?
     If your employment has been terminated, you have 24 hours to vacate your room. It is the
     responsibility of all camp residents to check out and return room key to the Housing Office when
     employment is complete. Room keys should be handed into the Housing Office during times when
     it is open. When the Housing Office is closed, room keys can be dropped in the “checkout / on-
     leave” mailbox located outside the Housing Office, or returned to an ESS / Poplar Point Manager.

18. What is the process to Check Out of my room?
      Ensure that all belongings have been removed from your room. Upon exiting, return your room key
      and proximity card to the Housing Office. It is important that you physically check out with
      Housing Personnel / Management to ensure that we receive your key and proximity card and update
      our computer database, ensuring proper billing to your employer.




                                                                  Page 7
      Revised: 10/11/05
19. What is the policy on Fire Alarm Tampering?
      Federal Law states, it is an offense to tamper with or misuse fire equipment (including Room Smoke
      Detectors, Fire Extinguishers and Hall Smoke Detectors). An infraction carries a $500 fine or 6-
      month jail sentence. According to the Fort McMurray Fire Inspectors, any resident who tampers
      with or misuses fire equipment shall be permanently removed from our facilities. ESS / Poplar Point
      Catering management will permanently revoke the camp privileges of any and all residents who
      tamper with or misuse fire equipment. The Disciplinary Actions Guide states, this is not subject to
      negotiation.

20. What is the policy on Cell Phones in the Camp?
      YES, but cell phones are NOT permitted in the Dining Room.
      Please be courteous to your neighbours and turn off / turn down your ringer while you are sleeping.

21. What is the policy on Drug, Alcohol and Weapons?
      Alcoholic beverages may be consumed ONLY in resident’s rooms, or the Running Mammoth
      Lounge. Intoxicants of any kind are not permitted anywhere else on Camp premises.
      No one under the influence of alcohol or behavior altering drugs will be allowed either in the dining
      room or recreation facility and service will be refused.
      Possession of and / or trafficking of any illegal substance or drug are strictly forbidden.
      Possession of firearms or any other weapons is strictly forbidden.

22.   How does the heating / cooling system work in the camp?
      Bunkhouses have forced air furnaces set at 68 – 70 degrees throughout the building. Each room has
      an electric baseboard heater with a thermostat near the door for added comfort.
      Please note, that windows should remain closed in order for the A/C to adjust in accordance to room
      temperature.




                                                                  Page 8
      Revised: 10/11/05
                                                 Calumet River Lodge –
                                       RULES AND REGULATIONS FOR RESIDENTS
1.    This Lodge is your home away from home. These rules and regulations have been established for the benefit of everyone living
      in the Lodge. They will be enforced at all times for the benefit of all residents.
2.    Non residents are required to check in with Housing / Security upon arrival to Camp.
3.    Meals and /or accommodations will be provided only to those persons, in possession of proper identification including billing
      authorization from your employer.
4.    Quiet must be maintained in all rooms after 11:00 am/11:00pm. Excessive noise will not be tolerated at any time.
5.    If you have a question or comment, please call Camp Housing at (780) 828-4451. Complaints should be addressed to your
      supervisor who in turn will contact the Camp Committee. (Refer to item #’s 21 and 26).
6.    Willful damage / unruly conduct / fighting / violence – will result in immediate disciplinary action that may include removal of
      camp privileges.
7.    Theft will result in immediate and permanent removal from Camp.
8.    Residents are responsible for the condition of their rooms. You will be held accountable for any damages beyond normal wear
      and tear. Camp Management along with CNRL will decide on any disciplinary action to be taken.
9.    Residents are responsible for their personal belongings. Calumet River Lodge will not accept any liability for loss of personal
      belongings. A lockable closet has been provided in each room for the resident’s use.
10.   Any valuable items forgotten in the room will be kept for a maximum of 30 (thirty) days. To claim your personal items, call the
      Calumet River Lodge Housing Office (780) 828-4451. All personal belongings will be shipped freight collect to the requested
      address. Any valuable items that are unclaimed for more than 30 (thirty) days will be either donated to a non-profit organization
      or disposed of.
11.   Use or storage of flammable materials in the Lodge is prohibited. Using flammable solvent to clean clothing is prohibited.

12.   Each bunkhouse has (2-3) two-to-three washing machines. Machines are for street clothes only. Please respect your fellow
      residents. DO NOT wash dirty work clothes or coveralls in the machines.
13.   Cooking any type of food in resident’s room is forbidden.
14.   Only fruits and / or authorized lunch bags can be removed from the dining facility for consumption either on the Camp premises
      or on job site. Persons found removing food from the Dining Room beyond those parameters may have their Camp privileges
      revoked.
15.   Animals or pets are not allowed anywhere on Camp premises.
16.   Wearing coveralls or hats in dining facility is prohibited. Such items must be removed at the Arctic Corridor entrances before
      entering.
17.   Alcoholic beverages may be consumed ONLY in the resident’s room or Running Mammoth Lounge. Alcoholic beverages of
      any kind are not permitted anywhere else on Camp premises.
18.   No one under the influence of alcohol or behavior altering drugs will be allowed either in the dining room or recreation facility,
      and service will be refused.
19.   Possession of and/or trafficking of any illegal substance or drug is strictly forbidden and will result in immediate expulsion from
      camp.
20.   Possession of firearms or any other weapons is strictly forbidden and will result in immediate expulsion from camp.
21.   No resident shall complain directly to any ESS / Poplar Point Camp employee. All complaints must be presented in writing to
      your supervisor or job coordinator for presentation to the Camp Management Committee.
22.   Unauthorized use of/or tampering with fire prevention or rescue equipment is prohibited.
23.   Residents are requested to refrain from smoking while lying in their bed.
24.   In the event of lost room key, a replacement fee of $3.00 will be charged before a new one is issued. This fee is non-refundable.
25.   Parking permitted only in designated car parking areas. Any vehicle parked in no parking areas will be towed away at the
      owner’s expense. Commercial vehicles to be parked on far northern side of parking lot along tree line.
26.   Any Camp occupant who is abusive to Catering or Housekeeping Staff in the conduct of their duties shall appear before the
      Camp Management Committee (comprised of CNRL and ESS / Poplar Point Supervisory Staff) to account for their behavior.
      Refusal to appear before the Committee may result in instant expulsion from Camp.
                                                                                       Page 9
             Revised: 10/11/05
                             Camp Disciplinary Guidelines
To ensure camp residents can enjoy their stay at the Calumet River Lodge, steps
have been taken for dealing with groups or individuals who’s actions are either
illegal, disruptive to other residents, or potentially harmful to the reputation of
CNRL or ESS / Poplar Point Catering.

Upon checking into the Calumet River Lodge, rules and regulations are given to
every resident. Copies are also posted in each room.

Residents who do not respect the rules may be subject to disciplinary action.
Some actions will result in automatic expulsion from, the facilities and possibly a
ban from CNRL Site. Others will result in recommendations from expulsion to the
CAMP MANAGEMENT. The table below identifies some of the more common
infractions and the resulting consequences.

              A CNRL decision to bar a person from the site is not open to review by the
                                     CAMP MANAGEMENT

Infraction                                 Consequence                        Comment
Tampering with fire detection,             1st occurrence – minimum of 30     Incidents may be reviewed by
prevention or suppression system (this     day suspension of camp             CAMP MANAGEMENT who can
includes all unauthorized silencing of     privileges                         recommend alternate suspension
alarms)                                    2nd occurrence – or any incident   to Camp Manager. Camp
     This means DO NOT TOUCH fire          to equipment – permanent           Manager’s decision is final.
           detection equipment             suspension of camp privileges
All incidents requiring RCMP               1st occurrence – 30 to 60 day      These suspensions are automatic
involvement to resolve                     suspension of camp privileges.     and not subject to review by
                                           2nd occurrence – permanent         CAMP MANAGEMENT
                                           suspension of camp privileges.
Bootlegging                                Permanent suspension of camp       This suspension is automatic and
                                           privileges and ban from CNRL /     not subject to review by CAMP
                                           Horizon Site.                      MANAGEMENT

Possession or storage of guns,             Permanent suspension of camp       This suspension is automatic and
ammunition, explosive devices, illegal     privileges and ban from CNRL /     not subject to review by CAMP
drugs, or any other dangerous or illegal   Horizon Site.                      MANAGEMENT
material
Verbal abuse towards camp staff or         1st occurrence – 7 to 14 day       Incident will be reviewed by CAMP
security                                   suspension of camp privileges      MANAGEMENT who are
                                           2nd occurrence – permanent         empowered to reduce suspension
                                           suspension of camp privileges      to minimum




                                                                 Page 10
Revised: 10/11/05
Non-resident visitors in room       1st Occurrence – 7 to 14 day      Incidents will be reviewed by
                                    suspension of camp privileges     CAMP MANAGEMENT who are
                                    2nd Occurrence – permanent        empowered to reduce suspension
                                    suspension of camp privileges     to minimum
Fighting                            7 days to permanent suspension    Incidents will be reviewed by
                                    of camp privileges and possibly   CAMP MANAGEMENT who are
                                    ban from CNRL / Horizon Site.     empowered to reduce suspension
                                                                      to minimum

Harassment (Physical/Sexual/etc)    30 day to permanent suspension    Incidents will be reviewed by
                                    of camp privileges and possibly   CAMP MANAGEMENT who are
                                    ban from CNRL / Horizon Site.     empowered to reduce suspension
                                                                      to minimum
Noise Complaints                    1st occurrence – warning          Incidents will be reviewed by
                                    2nd occurrence – warning          CAMP MANAGEMENT who are
                                    3rd occurrence – 7 to 30 day      empowered to reduce suspension
                                    suspension of camp privileges     to minimum
                                    according to seriousness of
                                    incident
                                    4th occurrence and subsequent –
                                    60 days to permanent
                                    suspension of camp privileges



Offence                             1st Action                        2nd Action
Willful Damage                      Case Dependant
Unruly Conduct                      Warning Letter                    7 days / +
Cooking in Room                     Warning Letter                    7 days / +
Animal / Pets                       7 days & SPCA Called
Dirty Clothes in dining hall        Warning Letter                    7 days / +
Camp Resident visitor after 11:00   Warning Letter                    7 days / +



All other incidents will be dealt with on a case-by-case basis. Where a
resident has a history of rule violation more serious discipline may be
imposed.




                                                           Page 11
Revised: 10/11/05

				
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