TYSON F NUSS 353 North Court Avenue Webmaster@HTDoctor.com Tucson, Arizona 85701 http://www.HTDoctor.com 520/870-7558 SUMMARY I aim to extend my experience in Web design & expand my expertise with interface usability & effective information presentation, seeking largely autonomous duties & responsibilities that will fully engage & challenge my intellect, demanding a balance of rational analysis & deduction with creative insight & aesthetic discernment. STRENGTHS Experienced in Macintosh, Windows & BSD/Linux/Unix operating systems; Thorough working knowledge of HTML & CSS formatting languages & standards, with experienced focus on the efficient & effective use thereof; Flexible & well-developed acumen in critical, analytic & abstract reasoning, integrated with creative talent for exceptional problem-solving insight & organizational ingenuity; Discerning & keen attention to fine detail & subtle nuance; An amiably gracious, well-spoken & diplomatic demeanor — courteous, conscientious, calming & congenial; Functions as a catalyst who facilitates, stimulates & accelerates efficient team progress while personally remaining reliably consistent & stable. EDUCATION University of Wisconsin–Milwaukee, Bachelor of Arts in Philosophy, 1994. 3.46 GPA, National Merit Scholar, College of Letters & Science Dean's Honor List in four upperclassman semesters; Extracurricular activities included FOCUS (Freshman Orientation Committee for University Students, orientation counselor 1991-1994) & using the Internet; Elective course subjects included: microcomputer applications; symbolic logic; linguistics; human communication & technology; conflict resolution; economics; creative writing; music theory & synthesis; history & theory of design, of art & of architecture. EXPERIENCE The River Internet Access Co, Tucson, AZ Webmaster, 9/2000–10/2002: Development of, updates to & maintenance of The River's corporate websites for the general public, for subscribers & for staff; Expert technical advisor for all Web-related issues (HTML, CSS, DNS, SSL, graphics, interface design & usability); Trained & experienced in MS FrontPage, Photoshop & other relevant software; Training module leader for new Sales & Business Services Group staff; Co-presenter/-instructor at Personal Web Page Seminars for subscribers; Expert advisor/consultant on Internet-related technologies & concepts; Training & supervision of WebTech support staff; Escalation/overflow fulfillment of WebTech support duties (see below). WebTech, 12/1999–9/2000: Technical support for clients of business hosting services; Troubleshooting & resolving issues with website & DNS hosting; HTML coding, graphics manipulation, search engine optimization & troubleshooting for web hosting clients' websites; Migration of websites from other hosts; Feedback & outreach to business clients via email & telephone; On-location & in-house technical support & client software training. HTDoctor.com Web Design & Consulting, Tucson, AZ, 1/2003–present Sole Proprietor FedEx Kinko's, Tucson, AZ, 5/2005–present Retail Consultant & Project Coordinator: Consult with clients & process orders for production jobs; Produce assigned jobs according to order instructions; Quality control evaluation and packaging of completed job orders; Accept, process & pack customers' FedEx air-express & ground shipments; Assist & advise customers using self-serve copiers, computers, & other equipment; Pickup & deliver production print/copy job orders; Customer service & cashiering.