Professional Courtesty Policy by zsb87270


Professional Courtesty Policy document sample

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									Professional Responsibilities
•   Profession and Professional Defined
•   Air Force/CAP Core Values
•   Uniform Wear
•   Cadet/Senior Protection Program
•   Customs and Courtesies
•   Senior Member Role                    (cont)
Overview                                (cont)

•   Senior Member Traits
•   Senior Member Principles
•   Correcting Inappropriate Behavior
•   Rewarding Appropriate Behavior
Profession/Professional Defined
• Profession: Occupation or vocation requiring
  training in the liberal arts or the sciences and
  advanced study in a specialized field. The body of
  qualified persons or one specific occupation.
• Professional: Of, relating to, engaged in, or suitable
  for a profession. Engaged in a specific activity as a
  source of livelihood. Having a great skill or
  experience in a particular field or activity.
• Reference: The American Heritage Dictionary,
  Second Edition.
Air Force/ CAP Core Values
•   Reference: USAF Core Values Pamphlet, Jan 97
•   Integrity First
•   Service Before Self
•   Excellence In All We Do
•   For All Team Members
•   Exists for all personnel                 (cont)
Air Force/ CAP Core Values

• More than Minimum Standards
  – Reminder of what it takes to accomplish the
  – Inspiration to do the very best at all times.
  – Common bond among all comrades in arms.
  – Glue that unifies the force and ties us to great
    warriors and public servants of the past.

    (Review USAF Core Value Pamphlet)
Uniform Wear

•   Reference: CAP Manual 39-1, 1 Jul 97
•   Wear of the Uniform
•   Uniform Wear Policy
•   Command Responsibility
Wear of the Uniform
• Others, both military and civilian, draw
  conclusions about you, CAP and the Air Force
  when they see you in uniform.
• More important now since there is less
  distinction between USAF and CAP military
• Standards are influenced to some extent by
  tradition and reflect the image of the USAF.
• You are a reflection of the U. S. Air Force!
Uniform Wear Policy
• Senior Members/Cadets conducting training will
  wear the CAP uniform.
• Cadets are required to purchase the minimum
  basic uniform.
• Senior members and cadets 18 or older must
  meet CAP weight standards to wear USAF
• Senior members not meeting weight/grooming
  standards DO NOT wear the USAF style uniform
  --Wear the selected CAP uniform.
Command Responsibility
• Commanders will ensure CAP members
  present well-groomed appearance which
  reflects credit upon CAP as the USAF
• Commanders will correct uniform violators
  promptly and inform all members of the proper
  wear of the uniform.
• Senior Members and Cadets have the authority
  to correct violators -- junior personnel must
  use Tact and Diplomacy.
Cadet/Senior Member Protection
• Reference: CAP Pamphlet 50-6 and CAP
  Regulation 52-16
• Protects both YOU and the cadets.
  – CAP members are expected to avoid even the
    appearance of impropriety involving cadets and
    to report suspected abuse immediately.      (cont)
Cadet/Senior Member
Protection Program                                    (cont)

• Rules of Engagement
  – Never touch a cadet without his/her permission.
  – Never assign exercises as a punishment.
  – Never yell at a cadet, except in extreme cases
    (i.e. safety issues).
  – Never use abusive language, swearing or name
Customs and Courtesies
• Reference: CAP Pamphlet 151 and AF Pamphlet 36-
  2241, Volume I, Enlisted Promotion Fitness Exam
  Study Guide.
• Custom: An act or ceremony stemming from tradition
  which is enforceable as an unwritten law.
• Courtesy: Act of respect or politeness paid to people.
   – Military courtesy is based on mutual respect among
     members of a unique profession.
• Military customs and courtesies play an extremely
  important role in building morale, esprit de corps,
  discipline, and mission effectiveness.
• Courtesy exchanged between members of CAP
  when in military-style uniform.
  – Greeting and Symbol of mutual respect.
• Salute:
  – When in military-style uniform.
  – President, Medal of Honor recipients,
    commissioned and warrant officers.
  – On military installations (staff cars -- flag or metal
  – When in doubt ...
Rank, Recognition and Respect
• Common acts of courtesy by all CAP members
  aid in maintaining discipline and promoting a
  smooth conduct of affairs.
  – Always give senior ranking person the position of
  – Report-in by removing hat, knocking once and
    entering when told to do so -- two paces from the
    desk, halt, salute and report-in.
  – Rise and stand at attention when a senior official
    enters the room.                                  (cont)
Rank, Recognition and Respect

• Junior personnel enter aircraft/automobile first
  (sit to the left) and exit last.
• Military courtesy and respect are a “Two-Way
• Officers must practice courtesy and good
  human relations when dealing with
• RHIP (Rank Has Its Privileges) -- Do Not
Titles of Address
• All military personnel are addressed by
  title/rank. It is acceptable for ranking
  members to address subordinates by their first
  – Sir, Ma’am, Doctor, Chaplain, Father, etc., in
    place of title/rank can be used.
  – Cadets are addressed by Cadet, Title, Rank and
      last name, Mister and Miss is also appropriate.
Military Etiquette
• Etiquette is defined as common, everyday
  courtesy. Everyone must practice good
  manners such as:
  –   Say “Please” and “Thank You”
  –   Don’t gossip -- go to the source
  –   Use proper telephone etiquette
  –   Call if you’re going to be late
  –   Don’t interrupt
Senior Member Role
• Ensure paperwork is timely and complies with
  CAP directives.
• Provide advice, guidance, and approval to
  cadet leaders and cadets.
• Set a positive example for professional
• Leave your legacy by training and mentoring.
Senior Member Traits

• Integrity : Total commitment to the highest
  personal and professional standards.
• Loyalty: Three-dimensional trait which
  includes faithfulness to superiors, peers, and
• Commitment: Complete devotion to duty. (cont)
Senior Member Traits                          (cont)

• Energy: An enthusiasm and drive to take
  the initiative.
• Decisiveness: A willingness to act.
• Selflessness: Sacrificing personal needs.
Senior Member Principles
•   Know your job
•   Know yourself
•   Set the example
•   Care for your people
•   Communicate
•   Educate
•   Equip                  (cont)
Senior Member Principles                               (cont)

•   Motivate
•   Establish goals
•   Accept your responsibility
•   Develop teamwork
    – Leaders must mold a collection of individual
      performers into a cohesive team which works
      together to accomplish the mission. Teamwork
      results when people are willing to put the mission
      before all else.
Correcting Inappropriate
• Determine the root cause
   – Attitude
   – Training
   – Other
• Correction must be immediate, consistent
  and tied to the behavior.             (cont)
Correcting Inappropriate Behavior
• Correcting Inappropriate Behavior
  – Discipline Track
     • Actions:
        – Verbal counseling
        – Letter of Counseling
        – Admonishment
        – Letter of Reprimand
        – Suspension
     • Progressive buildup
     • Temporarily withholding privileges
Rewarding Appropriate Behavior

• Recognize accomplishments
• Initiate Swearing-in, Mitchell, Earhart, and
  Eaker Award special ceremonies
• Involve the parents
• Develop a merit system
• Praise in public
• Create certificates/awards              (cont)
Rewarding Appropriate Behavior

• Communicate your appreciation
• Nominate for Cadet of the Year
•   Profession and Professional Defined
•   Air Force/CAP Core Values
•   Uniform Wear
•   Cadet/Senior Protection Program
•   Customs and Courtesies
•   Senior Member Role                    (cont)
Summary                                 (cont)

•   Senior Member Traits
•   Senior Member Principles
•   Correcting Inappropriate Behavior
•   Rewarding Appropriate Behavior

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