Medical Device Clinical Specialist in Albany NY Resume Lynn Swett by LynnSwett


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									                                     LYNN F. SWETT
                                  Schenectady, NY, 12309
                           518-859-9317 


Seasoned RN with three years experience in Clinical Applications management; with
a solid foundation of Nursing leadership and Nursing education experience in hospital
Critical Care settings.
* Clinical applications expertise includes coordination and delivery of educational programs
for implementation of patient monitoring systems in hospitals.
This required effective collaboration with product installation and sales specialists to
promote a positive Go-Live experience. The challenge of both hardwired and wireless
equipment platforms enabled me to become knowledgeable and proficient in
troubleshooting the product's technological behavior.
* Critical Care Management expertise helped to develop the ability to improve staff
efficiency and effectively increase workflow with decreasing staff resources.
*Education expertise includes program design, didactic instruction, development of self-
learning modules/ inservices/skills fairs; student remediation, competency evaluations, and
strategic education planning.
* Appointed member of the Capital District Region Critical Care Education Consortium’s
planning committee and faculty.

 Project Planning/Implementation  Critical Care Operations Management  Standards of
               Staff Scheduling  Patient Education  Program Design 
                        Change Management
  Process Improvement•OSHA/Regulatory Compliance  Strategic Planning/Budgeting
         Needs Assessment  Performance Evaluation•Training & Development 
                                   Critical Care Nursing
                                    Research Nursing
                              PROFESSIONAL EXPERIENCE

NIHON KOHDEN AMERICA, INC., Foothill Ranch, CA 2008 – 2010
Tokyo-based, $100M provider of neurological, ECG and other patient monitoring devices
throughout Asia, Europe and the United States. Assigned US hospitals range from 25-bed
remote quick-access centers to large, nationally prestigious teaching facilities.

Clinical Applications Specialist
Reported to Clinical Applications Manager. Played a key role in installation and
implementation of hospital critical care monitoring systems for accounts nationwide.
Responsible for all equipment programming and configuration; presented advanced clinical
resource programs; responsible for staff training, evaluation and follow-up; Ensured account
satisfaction and effective integration of monitoring equipment and processes.
Led 26 successful system installations, integrations and education programs for critical care
areas in hospitals on a national level.
Made key contributions to company’s consistent 94% MD buyline customer satisfaction
scores, the highest in the monitoring industry.
Coordinated successful, 16-week implementation at a prestigious university hospital;
educated staff in eight large out-patient units to successfully integrate equipment with

180-bed Catholic community hospital serving New York’s Capital District region and offering
Medical/Surgical, Orthopedic, Oncology, Diabetes, Addictions, Maternal-Child, Emergency,
Telemetry and Critical Care.

Education Specialist, 2005 -- 2008
Reported to Director of Educational Resources. Directed all critical care continuing
education, including development of new programs, self-learning modules and skills labs.
Developed alternative delivery vehicles including use of hospital intranet for education.
Member of the Regional Critical Care Education Consortium’s curriculum committee and
dysrhythmia faculty; ACLS/BLS instructor; PCI/IABP education coordinator for new cardiac
catheterization lab.
Improved community education for stroke awareness via public education programs to
regional senior centers, assisted living facilities and community centers.
Developed educational plan and materials for hospital’s national Stroke Center certification.
Extended ACLS program to include community firefighters and medical professionals to
increase department revenue.

Critical Care Nurse Manager, 2002 – 2005
Reported to VP Patient Services. Led 35 direct reports including RNs, Monitor Technicians
and secretarial staff. Managed all operations for a 12-bed Critical Care unit with operating
budget of $1.8M. Responsible for patient care standards, policy/procedure development,
staff management, orientation, training, evaluation and scheduling. Developed three-year
strategic plan to upgrade unit equipment and staff training protocols. Developed improved
patient care standards and protocols for advanced interventions and treatments. Member
of Regional Critical Care Education Consortium committee and faculty for dysrhythmia
Developed new CQI measures and critical competency procedures, successfully targeting
identified unit problems for effective and innovative resolution.
Developed an improved Critical Care Orientation Program. Reduced Critical Care staff
turnover by 18% by incorporating didactic components, med-surg and tele clinical time,
accountable preceptorship and progress meetings into the orientation experience.
Streamlined ICU nursing documentation to realize 10% reduction in nursing overtime in the
first year.
Improved availability of supplies to reduce nursing time for bedside procedures; led to
increased staff and MD satisfaction.
Secured $10,000 foundation grant to implement AACN’s computerized critical care
education program (ECCO).

Other Career Accomplishments:
Patient Care Coordinator
Clinical Research Study Coordinator
Cardiac Rehabilitation Program Coordinator
Nurse Manager, Progressive Care

Critical Care Staff Nurse

Diploma in Nursing, Samaritan Hospital School of Nursing, Troy, NY
Certificate in Dental Assisting, Hudson Valley Community College, Troy, NY
Registered Nurse License, NY #299450
Member, American Association of Critical Care Nurses
Member, National Nursing Staff Development Organization
ACLS and BLS Instructor, American Heart Association
Committee and Faculty Member, Capital District Region Critical Care Education Consortium
Competent in MS Office applications including WORD, Excel, PowerPoint and Publisher

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