Executive Summary Résumé - bmkejdb by wulinqing


									Daniel Saidler
3215 Shortridge Drive • Racine, WI 53402
Home: (262) 639-6006 • Cell: (262) 994-7469
Homepage: www.SaidlerIT.com
Email: Daniel.Saidler@SaidlerIT.com

Executive Summary                                                   Industries

Mr. Saidler has 20 years of experience in the Information               Manufacturing
Technology industry. He specializes in small business                   Education
strategic IT solutions. He’s currently an independent IT
                                                                        Insurance
consultant after 10 years of consulting for Compuware
Corporation, a leading global provider of IT products and               Healthcare
professional services. Mr. Saidler augments his capabilities            Non-Profit
with significant experience across a broad spectrum of                  Local Government
applications and environments.

   Integrated Network Experience – Assisted with the design,
                                                                    Areas of Expertise
    installation, and administration of networks from Novell and
    Microsoft. Identified and resolved Active Directory                 Virtualization Technologies
    performance issues relating to DNS name resolution.                 Network Installaion and Administration
    Modified partition and replication matrix to resolve NDS            Server Configuration and Administration
    synchronization issues.                                             LAN/WAN Design and Installation
   Broad spectrum of environments- experiences draw on                 Firewall Design
    lessons learned while working in various environments from          Interpersonal Communication
    Education, Insurance, Healthcare, Manufacturing and Local           PC Support
    Government.                                                         Staff Augmentation
   Training and Mentoring – Designed, developed and                    Mentoring and Training
    facilitated classroom training exercises and labs for
    consultants to learn new technology. Acted as a specialist in   Experience and Skills
    the networking line of business to foster and support
    communications between consultants and Technology                   Computer Lab setup and Administration
    Resource Managers. Provided one-on-one training with                VMware ESX, Workstation
    others to enhance and grow their technical skills.
                                                                        Windows Server 2008/SBS 2008
                                                                        MS Windows 2003/SBS 2003
Education and Certifications                                            MS Exchange Server 2007/2003/2000
                                                                        Cisco PIX Routers/Switches/VPN
   Citrix Certified Administrator-Presentation Server 4.0 (CCA)        SonicWALL Firewalls/Switches/VPN
   Cisco Certified Network Associate (CCNA)                            HP ProCurve
   Microsoft Certified Professional (MCP-2000)                         Citrix
                                                                        Novell NetWare 3.x/4.x/5.x/6.x
   Master Certified Novell Engineer (MCNE)
                                                                        Captaris RightFax/FileNet
   Certified Novell Engineer (CN-3.x/4.x/5.x)                          Symantec Endpoint Protection
   Microsoft Certified Systems Engineer (MCSE-NT4)                     Symantec Backup Exec
                                                                        BrightStor ARCserve Backup
   Certified Novell Salesperson (CNS-6)
                                                                        HP Servers
   Advanced Technical Certificate in Telecommunications,               Dell Servers and Notebooks
    Waukesha County Technical College - Waukesha, WI
                                                                        IBM Netfinity/xSeries Servers
   Advanced Technical Certificate in Networking, Waukesha              Novell ZENworks
    County Technical College - Waukesha, WI
                                                                        Documentum eRoom
                                                                                               Dan i el      Sa id l e r

Chronology of Experience

SaidlerIT - Independent Contractor                                                          October 2006 to Present
   Industry:        Manufacturing, Education, Local Government
   Position:        LAN/WAN Administration, Server & Desktop support
   Environment: Large to small scale businesses, Computer Lab
   Provide consulting services in various technologies including: Virtualization, Managed Security, Backup & Disaster
   Recovery, Wireless networking, VPN, Hardware Service and Repair. Configuration and administration of both
   physical and virtual servers. Ability to track and refine IT processes to streamline operations and promote efficiencies.
   Hardware service and repair.

   Industry:       Non-profit - Christ the King Baptist Church & King’s Academy Christian School
   Position:       Network Architect & LAN Administrator
   Environment: SonicWALL PRO 2040, Dell PowerConnect switches, Dell PowerEdge servers, Dell workstations, MS
                   Windows Server 2003 Active Directory LAN, MS Exchange Server 2003, MS Windows XP Pro
   Tools:          MS RSAT, Symantec Ghost Solution Suite 2.5, Symantec Backup Exec 10d for Windows Servers,
                   SonicWALL GVC
   Perform LAN administration and maintenance for 200+ students, faculty and staff. Create and maintain oversight of
   lab processes and procedures. Configure VPN access policies and implement SonicWALL Global VPN Client.
   Maintain and distribute workstation images utilizing GHOST.

   Industry:        Recruiting (food & beverage) – Kinsa Group
   Position:        Network Architect
   Environment: SonicWALL PRO 1260, HP ProCurve 1800, Dell PowerEdge servers, Dell workstations, Windows
                    Small Business Server 2003R2, Windows Server 2008, VMware Workstation 6.5 for Windows, Lotus
                    Notes R5, Sendout Pro
   Tools:           Symantec Backup Exec 12.5 for Windows SBS, Symantec Endpoint Protection 11, SonicWALL GVC
   Performed network assessment to evaluate network design and infrastructure components and provided
   recommendations for stabilization, performance and growth. Lead server consolidation implementation of hosted off-
   site production web farm to in-house virtual infrastructure utilizing VMware converter and workstation. This allowed
   the business to save $1000 dollars in monthly service fees. Performed migration of Windows 2000 Server Active
   Directory to Windows Small Business Server 2003. Migrated email from Exchange Server 2000 to Exchange Server
   2003. Upgraded Netopia router to SonicWALL Pro 1260 UTM appliance to provide firewall, perimeter security,
   switching, and VPN services.

   Industry:      Health Care Management – Bowers & Associates
   Position:      Network Engineer
   Environment: Cisco PIX 506E, HP ProCurve 5406zl, HP StorageWorks 1000 Modular Smart Array, HP Proliant
                  DL380 servers, Dell workstations, VMware ESX, Citrix, Captaris RightFax, MS Windows Server 2003
                  Active Directory LAN, MS Exchange 2003, MS Windows XP Pro, Nortel Phone System
   Tools:         BrightStor ARCserve Backup v11.5
   Performed a variety of duties to support the Company’s computer systems and user base of 60 users:
    Configure, manage and troubleshoot DNS, DHCP, Active Directory and Exchange Server 2003
    Configure, manage and troubleshoot Cisco PIX Firewall
    Monitor and maintain system backups and system security
    Perform database administration and development
    Support local and remote users across multiple platforms
    Perform hardware, software and workstation configuration
    Create and maintain technical documents
                                                                                          Dan i el      Sa id l e r

Compuware Corporation                                                     October 1996 to September 2006
  Industry:        Government – County of Kenosha
  Position:        Network Engineer
  Environment: Novell NetWare 6.x NDS LAN & MS Windows Server 2003 Active Directory LAN, Novell ZENworks 7,
                   Novell Groupwise 5.x, MS Windows XP Pro
  Tools:           Novell ZENworks 7, ENGL Imaging Toolkit, MS Group Policy
  Utilize Novell ZENworks and ENGL imaging Toolkit to perform advanced Novell and NT administration for 300+ user
  environment. Assist with the deployment of new laptop computer systems to be used in 10 new squad cars. Utilized
  ENGL Imaging Toolkit for ZENworks to further automate the deployment of workstations.

  Industry:       Non-profit - Christ the King Baptist Church & King’s Academy Christian School
  Position:       Network Architect
  Environment:    MS Windows Server 2003 Active Directory LAN, MS Exchange Server 2003, MS Windows XP Pro
  Tools:          MS Group Policy, MS Windows Server Update Services (WSUS), SAV Corporate Edition 10.x,
                  Veritas Backup Exec 10, MS Office 2003, MS Visio 2003
  Architected and designed new MS Windows Server 2003 Active Directory LAN for church and school. Assembled
  new hardware for file servers, workstations, server rack, etc. Installed SonicWall UTM appliance and configured
  Intrusion Prevention, Content Filter, Anti Spyware, and VPN access to secure the perimeter. Migrated MS Exchange
  5.5 data to 2003 and obtained a digital certificate and configured SSL to secure Internet email communication.
  Migrated accounting program and data to new system and installed and configured library software system.
  Researched disaster recovery methods and technologies to safeguard data. Installed external DLT tape backup unit
  and devised tape backup rotation strategy to replace the existing non-functional data backup.
  Utilize MS Software Update Service to deploy MS Office 2003 and perform patch management of servers and
  workstations. Setup and configured Symantec AntiVirus Corporate Edition to provide centralized, enterprise-wide
  protection and monitoring of virus related activity to end nodes.
  Secured the school’s computer lab by utilizing MS Group Policy to lock down desktops, distribute welcome banner
  and present default IE home page. Established a router-to-router VPN connection between the school and church
  LAN’s to facilitate periodic backups of critical data to tape backup unit in the church.
  Compiled separate documentation of both the church and school’s LAN environment and produced hard copy binders
  to maintain for reference.

  Industry:       Convention and Entertainment – Wisconsin Center District
  Position:       Lead Engineer, Server Migration
  Environment: MS Windows Server 2003 Active Directory LAN, Novell NetWare 6.5, Novell GroupWise, MS SQL
  Tools:          ADMT 2.0, MS Windows Server 2003 Resource Kit Tools, Spectra 2K tape library, Veritas Backup
                  Exec 10
  Designed and implemented MS Windows NT4 to MS Server 2003 in-place migration for 10 server environment.
  Performed configuration and diagnostic tests using Server 2003 resource kit and support tools to verify successful
  migration and ensure a stable environment. Installed Veritas Backup Exec 10 and configured tape library. Analyzed
  data backup procedures and redesigned tape rotation strategy to increase data throughput and archive data.

  Industry:        Non-Profit – Milwaukee Jewish Federation
  Position:        PIX administration
  Environment: Cisco PIX VPN, MS Windows 2000 Active Directory LAN, MS Exchange 2000
  Tools:           PIX Password Lockout Utility, Cisco TFTP server, PuTTY
  Performed password recovery procedures on Cisco PIX 506 Firewall. Analyzed and reviewed configuration
  statements to troubleshoot site-to-site VPN routing issues. Modified access lists to accommodate new IP addressing
  scheme and resolve email routing issues.
                                                                                           Dan i el      Sa id l e r

Industry:        Government – City of Oak Creek
Position:        Router administration
Environment: Cisco routers and switches, Cisco Aironet 350, Cisco PIX 515, SMC Barricade
Tools:           Cisco TFTP server, PuTTY, MS Visio
Performed Cisco router upgrades at City Hall and Police Department to newer models. Troubleshot connectivity
issues at Police Department between wired and wireless segments. Analyzed and reviewed router configuration files
and identified misconfigured routing statements on redundant failover links. Reconfigured default route on SMC
Barricade router at Water Utility to a more direct route to the Internet. Performed a WAN assessment of their
environment and documented with MS Visio.

Industry:        Insurance – Assurant Health
Position:        Server Engineer
Environment: MS Windows 2003/2000 Server, IIS, eRoom, BizTalk Server 2002, Application Center 2000, Captaris
                 RightFax, FileNet, Citrix, Novell NetWare 4.x
Tools:           HP Service Desk, SQL Enterprise Manager, MS Remote Installation Services (RIS), MS Systems
                 Management Server 2.0
Designed, planned and documented upgrade migration path for Documentum eRoom collaborative environment
solution from v6 to 7. Analyzed proposed network diagrams for BizTalk 2002 to 2004 high availability upgrade
utilizing Microsoft NLB and clustering technologies. Implemented FileNet imaging process using Captaris RightFax for
branch office. Acted as Windows 2003 server resource and assisted .NET web site developers in creating a web site
for agents’ electronic forms submissions. Installed and configured Application Center 2000 to simplify the task of
migrating applications throughout the development cycle. Performed Citrix administration to configure and distribute
applications to a farm. Resolved daily server operational issues and contributed with weekly on-call rotation for after
hours maintenance and support. Used HP Service Desk to monitor, manage and report on various service levels.

Industry:      Insurance - Northwestern Mutual
Position:      Lead Technician, Windows XP Upgrade
Environment: MS Windows XP Pro, Peer-to-peer Ethernet
Tools:         Symantec GHOST Corporate Edition 7.x, Desktop DNA, Scripted install
Traveled to GA/DA sites across the United States to provide post-installation support (technical and customer service)
for MS Windows XP desktop operating system migration.
Worked with Home Office technicians and project management to resolve issues while on site. Performed general
troubleshooting of scripted migration procedure relating to GHOST imaging and Desktop DNA software. Identified
and communicated issues back to Home Office XP staff to facilitate future changes to client preparation,
documentation and/or processes.

Industry:        Insurance - Fortis, Inc.
Position:        Network Engineer
Environment: MS Windows 2000 Server, Novell NetWare 4.x, MS Windows NT4 Server, MS Windows 2000
                 Professional, MS Windows XP Pro, Token Ring, Ethernet
Tools:           MS Remote Installation Services (RIS), MS Systems Management Server 2.0, NetPro DS Expert 3.0,
                 ARCserve 6.1, ARCserve 2000, Quantum DLT 4500 Tape Changer, IBM Netfinity 5.x, MS Visio
Participated with MS Windows XP Professional migration and rollout of over 300 wired and wireless desktops and
notebook computers. Performed workstation setups using MS RIS technology and delivered applications via MS
SMS. Assisted with conversion of Microsoft and Novell printing environments from Token Ring to Ethernet and
documented printer conversion process. Performed physical inventory of Cisco routers and switches and
diagrammed using MS Visio. Installed a new Novell NetWare 4.11 server and redesigned a faulty NDS tree for the
Test Lab. Developed a partition and replication matrix to troubleshoot NDS synchronization traffic and recommended
solutions to eliminate performance bottlenecks. Upgraded ARCserve 6.1 to ARCserve 2000 on a MS Windows NT
4.0 Server to increase performance and reliability of Novell NetWare backups in the Test Lab. Troubleshot and
resolved hardware problems with Quantum DLT 4500 Tape Changers. Documented procedures for monthly server
maintenance and trained personnel on preventive maintenance tasks.
                                                                                            Dan i el      Sa id l e r

Industry:        Local Government – MMSD
Position:        Network Engineer
Environment: MS Windows 2000 Server, MS Windows NT4 Server, MS Windows XP/2000/NT4 Workstation
Tools:           Symantec GHOST 7.x, Oracle 8.17, Primavera Enterprise 2.1
Maintained user community of 250+ MS Windows XP, 2000, and NT4 desktop client computers with 2nd and 3rd level
support. Assisted with performing multi-user platform migration of local MS Exchange email infrastructure to third
party managed messaging service. Implemented TCP/IP troubleshooting techniques using TraceRT to resolve timing
issues and erratic behavior of MS Exchange email clients. Troubleshot DHCP failures after firewall upgrade.
Researched various email authentication issues and Pentium IV/Oracle 8i application termination issues.
Collaborated with IT personnel to develop installation procedures for upgrading the project management system to
Primavera Enterprise v 2.1 and Expedition v 7.5 for the Engineering Department. Created various desktop images to
facilitate deployment of new and refurbished workstations. Demonstrated the ability to successfully research and
resolve higher-level network problems, which freed up in-house IT staff for other tasks.

Industry:        Chemical - Johnson Wax Professional
Position:        Network Engineer
Environment:     Novell NetWare 4.x, 5.x, MS Windows 2000 Server, MS Windows 2000 Pro
Tools:           Cisco VPN concentrator 3030, Linksys ISDN/cable router, Web Ramp ISDN router, Cisco Systems
                 VPN Client 3.1, Shiva Access Manager 5.x, RADIUS, PAL 4.x, MS Access, MS Visio
Helped implement VPN technology and improve existing remote access connectivity (RAS) for 700+ users.
Developed installation and setup instructions, and levels I/II help desk troubleshooting scripts for the Linksys router
and Cisco VPN client. Troubleshot RADIUS performance issues and helped devise an accounting database to track
RAS usage. Researched alternative RADIUS solutions to address PAL and SHIVA dial-up connectivity issues relative
to Novell and MS-NT login authentication. Participated in developing a VPN Service Offering and User Guide and
with its presentation to various business managers. The project resulted in securing approval from the various
business units to begin Phase II of user pilot testing before committing to a go-live date.

Industry:       Banking - Citizen's Bank of Mukwonago
Position:       Network Engineer
Environment: Novell NetWare 3.12, 5.0, MS Windows 95, Token Ring, Ethernet
Tools:          Novell ZENworks 1.1, ARCserve 6.1
Analyzed current network topology and collapsed two separate network segments into one. Migrated 10 users from
Novell NetWare 3.12 to Novell NetWare 5.0. Installed and set up system-wide security policies via Novell ZENworks.
Updated workstations to latest Novell client software. Set up and configured an NDPS printing service, and installed
and configured ARCserve 6.1 server-based backup software. The project improved the overall stability and
performance of the network responsiveness to users' requests.

Industry:         Non-profit - Blood Center of Southeastern Wisconsin
Position:         Network Engineer
Environment: Novell NetWare 4.11, MS Windows NT4 Server, MS Windows NT4 Workstation, MS Windows 95
Tools:            Novell ZENworks 1.1
Established an application deployment process for a MS Windows NT4 rollout of 250+ desktop workstations using
Novell ZENworks. Created, modified, and tested various NAL application objects. Implemented remote control
capabilities for Help Desk end-user troubleshooting. Set up and configured software metering to enforce licensing
compliance for key network applications. Developed detailed instructions for workstation adds/moves and provided
training to Help Desk personnel. The project resulted in the ability to successfully distribute local and remote network
applications and manage license compliance by leveraging the NDS database from a centrally managed location.
                                                                                            Dan i el     Sa id l e r

  Industry:        Healthcare - Aurora Health Care, Inc.
  Position:        Network Engineer, PC Support Technician
  Environment: Novell NetWare 4.x, 3.2, 3.12, MS Windows 95, Compaq Proliant 3000, Token Ring, Ethernet
  Tools:           ARCserve 6.1, ARCserve 5.x, ADIC VLS Tape Library, Support Magic
  Performed Contingency Planning and Remediation by migrating 16 production Novell servers from Novell NetWare
  3.12 to 3.2 using Compaq 3000 servers. Administered BIOS flash upgrades to latest revisions on Compaq servers.
  Resolved poor backup performance issues by researching and fine-tuning server parameter settings to increase job
  throughput. Upgraded ARCserve 5.x to 6.1 on five backup servers. Developed a solution to memory leakage on
  Novell NetWare servers by adjusting certain command line parameters within the startup script. Created preventive
  maintenance procedures and guidelines for performing periodic server health checks. The project resulted in meeting
  Contingency Planning and Remediation compliancy on all server hardware, software, and NOS.
  Performed second and third-level PC-pager support for 400+ users. Refined callback and follow-up procedures to
  service trouble tickets and streamline response times. Developed disaster recovery plans for large-scale outages and
  service disruptions. Provided both on-site and on-call support after hours.

C-Tech Systems                                                                      May 1994 to October 1996
  Industry:        Machinery Manufacturing
  Position:        Network Administrator
  Environment: Novell NetWare 3.11, MS Windows 95
  Tools:           ARCserve 4.x
  Administered and maintained a Novell NetWare3.x Ethernet LAN/WAN for 75+ users and eight branch offices of a
  fastener distributor. Designed and implemented network topology and cable layout of new branch office locations.
  Performed periodic maintenance to file servers and workstations and applied current software patches, file updates,
  and ROM revisions to servers.

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