Daniel Saidler 3215 Shortridge Drive • Racine, WI 53402 Home: (262) 639-6006 • Cell: (262) 994-7469 Homepage: www.SaidlerIT.com Email: Daniel.Saidler@SaidlerIT.com Executive Summary Industries Mr. Saidler has 20 years of experience in the Information Manufacturing Technology industry. He specializes in small business Education strategic IT solutions. He’s currently an independent IT Insurance consultant after 10 years of consulting for Compuware Corporation, a leading global provider of IT products and Healthcare professional services. Mr. Saidler augments his capabilities Non-Profit with significant experience across a broad spectrum of Local Government applications and environments. Integrated Network Experience – Assisted with the design, Areas of Expertise installation, and administration of networks from Novell and Microsoft. Identified and resolved Active Directory Virtualization Technologies performance issues relating to DNS name resolution. Network Installaion and Administration Modified partition and replication matrix to resolve NDS Server Configuration and Administration synchronization issues. LAN/WAN Design and Installation Broad spectrum of environments- experiences draw on Firewall Design lessons learned while working in various environments from Interpersonal Communication Education, Insurance, Healthcare, Manufacturing and Local PC Support Government. Staff Augmentation Training and Mentoring – Designed, developed and Mentoring and Training facilitated classroom training exercises and labs for consultants to learn new technology. Acted as a specialist in Experience and Skills the networking line of business to foster and support communications between consultants and Technology Computer Lab setup and Administration Resource Managers. Provided one-on-one training with VMware ESX, Workstation others to enhance and grow their technical skills. Windows Server 2008/SBS 2008 MS Windows 2003/SBS 2003 Education and Certifications MS Exchange Server 2007/2003/2000 Cisco PIX Routers/Switches/VPN Citrix Certified Administrator-Presentation Server 4.0 (CCA) SonicWALL Firewalls/Switches/VPN Cisco Certified Network Associate (CCNA) HP ProCurve Microsoft Certified Professional (MCP-2000) Citrix Novell NetWare 3.x/4.x/5.x/6.x Master Certified Novell Engineer (MCNE) Captaris RightFax/FileNet Certified Novell Engineer (CN-3.x/4.x/5.x) Symantec Endpoint Protection Microsoft Certified Systems Engineer (MCSE-NT4) Symantec Backup Exec BrightStor ARCserve Backup Certified Novell Salesperson (CNS-6) HP Servers Advanced Technical Certificate in Telecommunications, Dell Servers and Notebooks Waukesha County Technical College - Waukesha, WI IBM Netfinity/xSeries Servers Advanced Technical Certificate in Networking, Waukesha Novell ZENworks County Technical College - Waukesha, WI Documentum eRoom Dan i el Sa id l e r Chronology of Experience SaidlerIT - Independent Contractor October 2006 to Present Industry: Manufacturing, Education, Local Government Position: LAN/WAN Administration, Server & Desktop support Environment: Large to small scale businesses, Computer Lab Provide consulting services in various technologies including: Virtualization, Managed Security, Backup & Disaster Recovery, Wireless networking, VPN, Hardware Service and Repair. Configuration and administration of both physical and virtual servers. Ability to track and refine IT processes to streamline operations and promote efficiencies. Hardware service and repair. Industry: Non-profit - Christ the King Baptist Church & King’s Academy Christian School Position: Network Architect & LAN Administrator Environment: SonicWALL PRO 2040, Dell PowerConnect switches, Dell PowerEdge servers, Dell workstations, MS Windows Server 2003 Active Directory LAN, MS Exchange Server 2003, MS Windows XP Pro Tools: MS RSAT, Symantec Ghost Solution Suite 2.5, Symantec Backup Exec 10d for Windows Servers, SonicWALL GVC Perform LAN administration and maintenance for 200+ students, faculty and staff. Create and maintain oversight of lab processes and procedures. Configure VPN access policies and implement SonicWALL Global VPN Client. Maintain and distribute workstation images utilizing GHOST. Industry: Recruiting (food & beverage) – Kinsa Group Position: Network Architect Environment: SonicWALL PRO 1260, HP ProCurve 1800, Dell PowerEdge servers, Dell workstations, Windows Small Business Server 2003R2, Windows Server 2008, VMware Workstation 6.5 for Windows, Lotus Notes R5, Sendout Pro Tools: Symantec Backup Exec 12.5 for Windows SBS, Symantec Endpoint Protection 11, SonicWALL GVC Performed network assessment to evaluate network design and infrastructure components and provided recommendations for stabilization, performance and growth. Lead server consolidation implementation of hosted off- site production web farm to in-house virtual infrastructure utilizing VMware converter and workstation. This allowed the business to save $1000 dollars in monthly service fees. Performed migration of Windows 2000 Server Active Directory to Windows Small Business Server 2003. Migrated email from Exchange Server 2000 to Exchange Server 2003. Upgraded Netopia router to SonicWALL Pro 1260 UTM appliance to provide firewall, perimeter security, switching, and VPN services. Industry: Health Care Management – Bowers & Associates Position: Network Engineer Environment: Cisco PIX 506E, HP ProCurve 5406zl, HP StorageWorks 1000 Modular Smart Array, HP Proliant DL380 servers, Dell workstations, VMware ESX, Citrix, Captaris RightFax, MS Windows Server 2003 Active Directory LAN, MS Exchange 2003, MS Windows XP Pro, Nortel Phone System Tools: BrightStor ARCserve Backup v11.5 Performed a variety of duties to support the Company’s computer systems and user base of 60 users: Configure, manage and troubleshoot DNS, DHCP, Active Directory and Exchange Server 2003 Configure, manage and troubleshoot Cisco PIX Firewall Monitor and maintain system backups and system security Perform database administration and development Support local and remote users across multiple platforms Perform hardware, software and workstation configuration Create and maintain technical documents Dan i el Sa id l e r Compuware Corporation October 1996 to September 2006 Industry: Government – County of Kenosha Position: Network Engineer Environment: Novell NetWare 6.x NDS LAN & MS Windows Server 2003 Active Directory LAN, Novell ZENworks 7, Novell Groupwise 5.x, MS Windows XP Pro Tools: Novell ZENworks 7, ENGL Imaging Toolkit, MS Group Policy Utilize Novell ZENworks and ENGL imaging Toolkit to perform advanced Novell and NT administration for 300+ user environment. Assist with the deployment of new laptop computer systems to be used in 10 new squad cars. Utilized ENGL Imaging Toolkit for ZENworks to further automate the deployment of workstations. Industry: Non-profit - Christ the King Baptist Church & King’s Academy Christian School Position: Network Architect Environment: MS Windows Server 2003 Active Directory LAN, MS Exchange Server 2003, MS Windows XP Pro Tools: MS Group Policy, MS Windows Server Update Services (WSUS), SAV Corporate Edition 10.x, Veritas Backup Exec 10, MS Office 2003, MS Visio 2003 Architected and designed new MS Windows Server 2003 Active Directory LAN for church and school. Assembled new hardware for file servers, workstations, server rack, etc. Installed SonicWall UTM appliance and configured Intrusion Prevention, Content Filter, Anti Spyware, and VPN access to secure the perimeter. Migrated MS Exchange 5.5 data to 2003 and obtained a digital certificate and configured SSL to secure Internet email communication. Migrated accounting program and data to new system and installed and configured library software system. Researched disaster recovery methods and technologies to safeguard data. Installed external DLT tape backup unit and devised tape backup rotation strategy to replace the existing non-functional data backup. Utilize MS Software Update Service to deploy MS Office 2003 and perform patch management of servers and workstations. Setup and configured Symantec AntiVirus Corporate Edition to provide centralized, enterprise-wide protection and monitoring of virus related activity to end nodes. Secured the school’s computer lab by utilizing MS Group Policy to lock down desktops, distribute welcome banner and present default IE home page. Established a router-to-router VPN connection between the school and church LAN’s to facilitate periodic backups of critical data to tape backup unit in the church. Compiled separate documentation of both the church and school’s LAN environment and produced hard copy binders to maintain for reference. Industry: Convention and Entertainment – Wisconsin Center District Position: Lead Engineer, Server Migration Environment: MS Windows Server 2003 Active Directory LAN, Novell NetWare 6.5, Novell GroupWise, MS SQL 2000 Tools: ADMT 2.0, MS Windows Server 2003 Resource Kit Tools, Spectra 2K tape library, Veritas Backup Exec 10 Designed and implemented MS Windows NT4 to MS Server 2003 in-place migration for 10 server environment. Performed configuration and diagnostic tests using Server 2003 resource kit and support tools to verify successful migration and ensure a stable environment. Installed Veritas Backup Exec 10 and configured tape library. Analyzed data backup procedures and redesigned tape rotation strategy to increase data throughput and archive data. Industry: Non-Profit – Milwaukee Jewish Federation Position: PIX administration Environment: Cisco PIX VPN, MS Windows 2000 Active Directory LAN, MS Exchange 2000 Tools: PIX Password Lockout Utility, Cisco TFTP server, PuTTY Performed password recovery procedures on Cisco PIX 506 Firewall. Analyzed and reviewed configuration statements to troubleshoot site-to-site VPN routing issues. Modified access lists to accommodate new IP addressing scheme and resolve email routing issues. Dan i el Sa id l e r Industry: Government – City of Oak Creek Position: Router administration Environment: Cisco routers and switches, Cisco Aironet 350, Cisco PIX 515, SMC Barricade Tools: Cisco TFTP server, PuTTY, MS Visio Performed Cisco router upgrades at City Hall and Police Department to newer models. Troubleshot connectivity issues at Police Department between wired and wireless segments. Analyzed and reviewed router configuration files and identified misconfigured routing statements on redundant failover links. Reconfigured default route on SMC Barricade router at Water Utility to a more direct route to the Internet. Performed a WAN assessment of their environment and documented with MS Visio. Industry: Insurance – Assurant Health Position: Server Engineer Environment: MS Windows 2003/2000 Server, IIS, eRoom, BizTalk Server 2002, Application Center 2000, Captaris RightFax, FileNet, Citrix, Novell NetWare 4.x Tools: HP Service Desk, SQL Enterprise Manager, MS Remote Installation Services (RIS), MS Systems Management Server 2.0 Designed, planned and documented upgrade migration path for Documentum eRoom collaborative environment solution from v6 to 7. Analyzed proposed network diagrams for BizTalk 2002 to 2004 high availability upgrade utilizing Microsoft NLB and clustering technologies. Implemented FileNet imaging process using Captaris RightFax for branch office. Acted as Windows 2003 server resource and assisted .NET web site developers in creating a web site for agents’ electronic forms submissions. Installed and configured Application Center 2000 to simplify the task of migrating applications throughout the development cycle. Performed Citrix administration to configure and distribute applications to a farm. Resolved daily server operational issues and contributed with weekly on-call rotation for after hours maintenance and support. Used HP Service Desk to monitor, manage and report on various service levels. Industry: Insurance - Northwestern Mutual Position: Lead Technician, Windows XP Upgrade Environment: MS Windows XP Pro, Peer-to-peer Ethernet Tools: Symantec GHOST Corporate Edition 7.x, Desktop DNA, Scripted install Traveled to GA/DA sites across the United States to provide post-installation support (technical and customer service) for MS Windows XP desktop operating system migration. Worked with Home Office technicians and project management to resolve issues while on site. Performed general troubleshooting of scripted migration procedure relating to GHOST imaging and Desktop DNA software. Identified and communicated issues back to Home Office XP staff to facilitate future changes to client preparation, documentation and/or processes. Industry: Insurance - Fortis, Inc. Position: Network Engineer Environment: MS Windows 2000 Server, Novell NetWare 4.x, MS Windows NT4 Server, MS Windows 2000 Professional, MS Windows XP Pro, Token Ring, Ethernet Tools: MS Remote Installation Services (RIS), MS Systems Management Server 2.0, NetPro DS Expert 3.0, ARCserve 6.1, ARCserve 2000, Quantum DLT 4500 Tape Changer, IBM Netfinity 5.x, MS Visio Participated with MS Windows XP Professional migration and rollout of over 300 wired and wireless desktops and notebook computers. Performed workstation setups using MS RIS technology and delivered applications via MS SMS. Assisted with conversion of Microsoft and Novell printing environments from Token Ring to Ethernet and documented printer conversion process. Performed physical inventory of Cisco routers and switches and diagrammed using MS Visio. Installed a new Novell NetWare 4.11 server and redesigned a faulty NDS tree for the Test Lab. Developed a partition and replication matrix to troubleshoot NDS synchronization traffic and recommended solutions to eliminate performance bottlenecks. Upgraded ARCserve 6.1 to ARCserve 2000 on a MS Windows NT 4.0 Server to increase performance and reliability of Novell NetWare backups in the Test Lab. Troubleshot and resolved hardware problems with Quantum DLT 4500 Tape Changers. Documented procedures for monthly server maintenance and trained personnel on preventive maintenance tasks. Dan i el Sa id l e r Industry: Local Government – MMSD Position: Network Engineer Environment: MS Windows 2000 Server, MS Windows NT4 Server, MS Windows XP/2000/NT4 Workstation Tools: Symantec GHOST 7.x, Oracle 8.17, Primavera Enterprise 2.1 Maintained user community of 250+ MS Windows XP, 2000, and NT4 desktop client computers with 2nd and 3rd level support. Assisted with performing multi-user platform migration of local MS Exchange email infrastructure to third party managed messaging service. Implemented TCP/IP troubleshooting techniques using TraceRT to resolve timing issues and erratic behavior of MS Exchange email clients. Troubleshot DHCP failures after firewall upgrade. Researched various email authentication issues and Pentium IV/Oracle 8i application termination issues. Collaborated with IT personnel to develop installation procedures for upgrading the project management system to Primavera Enterprise v 2.1 and Expedition v 7.5 for the Engineering Department. Created various desktop images to facilitate deployment of new and refurbished workstations. Demonstrated the ability to successfully research and resolve higher-level network problems, which freed up in-house IT staff for other tasks. Industry: Chemical - Johnson Wax Professional Position: Network Engineer Environment: Novell NetWare 4.x, 5.x, MS Windows 2000 Server, MS Windows 2000 Pro Tools: Cisco VPN concentrator 3030, Linksys ISDN/cable router, Web Ramp ISDN router, Cisco Systems VPN Client 3.1, Shiva Access Manager 5.x, RADIUS, PAL 4.x, MS Access, MS Visio Helped implement VPN technology and improve existing remote access connectivity (RAS) for 700+ users. Developed installation and setup instructions, and levels I/II help desk troubleshooting scripts for the Linksys router and Cisco VPN client. Troubleshot RADIUS performance issues and helped devise an accounting database to track RAS usage. Researched alternative RADIUS solutions to address PAL and SHIVA dial-up connectivity issues relative to Novell and MS-NT login authentication. Participated in developing a VPN Service Offering and User Guide and with its presentation to various business managers. The project resulted in securing approval from the various business units to begin Phase II of user pilot testing before committing to a go-live date. Industry: Banking - Citizen's Bank of Mukwonago Position: Network Engineer Environment: Novell NetWare 3.12, 5.0, MS Windows 95, Token Ring, Ethernet Tools: Novell ZENworks 1.1, ARCserve 6.1 Analyzed current network topology and collapsed two separate network segments into one. Migrated 10 users from Novell NetWare 3.12 to Novell NetWare 5.0. Installed and set up system-wide security policies via Novell ZENworks. Updated workstations to latest Novell client software. Set up and configured an NDPS printing service, and installed and configured ARCserve 6.1 server-based backup software. The project improved the overall stability and performance of the network responsiveness to users' requests. Industry: Non-profit - Blood Center of Southeastern Wisconsin Position: Network Engineer Environment: Novell NetWare 4.11, MS Windows NT4 Server, MS Windows NT4 Workstation, MS Windows 95 Tools: Novell ZENworks 1.1 Established an application deployment process for a MS Windows NT4 rollout of 250+ desktop workstations using Novell ZENworks. Created, modified, and tested various NAL application objects. Implemented remote control capabilities for Help Desk end-user troubleshooting. Set up and configured software metering to enforce licensing compliance for key network applications. Developed detailed instructions for workstation adds/moves and provided training to Help Desk personnel. The project resulted in the ability to successfully distribute local and remote network applications and manage license compliance by leveraging the NDS database from a centrally managed location. Dan i el Sa id l e r Industry: Healthcare - Aurora Health Care, Inc. Position: Network Engineer, PC Support Technician Environment: Novell NetWare 4.x, 3.2, 3.12, MS Windows 95, Compaq Proliant 3000, Token Ring, Ethernet Tools: ARCserve 6.1, ARCserve 5.x, ADIC VLS Tape Library, Support Magic Performed Contingency Planning and Remediation by migrating 16 production Novell servers from Novell NetWare 3.12 to 3.2 using Compaq 3000 servers. Administered BIOS flash upgrades to latest revisions on Compaq servers. Resolved poor backup performance issues by researching and fine-tuning server parameter settings to increase job throughput. Upgraded ARCserve 5.x to 6.1 on five backup servers. Developed a solution to memory leakage on Novell NetWare servers by adjusting certain command line parameters within the startup script. Created preventive maintenance procedures and guidelines for performing periodic server health checks. The project resulted in meeting Contingency Planning and Remediation compliancy on all server hardware, software, and NOS. Performed second and third-level PC-pager support for 400+ users. Refined callback and follow-up procedures to service trouble tickets and streamline response times. Developed disaster recovery plans for large-scale outages and service disruptions. Provided both on-site and on-call support after hours. C-Tech Systems May 1994 to October 1996 Industry: Machinery Manufacturing Position: Network Administrator Environment: Novell NetWare 3.11, MS Windows 95 Tools: ARCserve 4.x Administered and maintained a Novell NetWare3.x Ethernet LAN/WAN for 75+ users and eight branch offices of a fastener distributor. Designed and implemented network topology and cable layout of new branch office locations. Performed periodic maintenance to file servers and workstations and applied current software patches, file updates, and ROM revisions to servers.
Pages to are hidden for
"Executive Summary Résumé - bmkejdb"Please download to view full document